Xerox WORKCENTRE PRO C2636, WORKCENTRE PRO C3545, WORKCENTRE PRO C2128 SMTP Server Verification

Note 1: This is a suggested testing procedure that requires a working knowledge of DOS, and a program called “Telnet.exe” or “Telnet.com”.

Note 2: If the echo function of your telnet program is not enabled, you will not see what you type at the DOS command prompt. Please type slowly and carefully.

Fig. 1

Fig. 2

Open a DOS Command Prompt window.

Fig. 3

At the Command Prompt on the DOS screen type: “telnet” the IP address of the SMTP server with port number “25”. Then press Enter. The entry should display as in this figure.

Fig. 4

If you receive a Connect failed, repeat step Fig. 3 again. If it continues to fail, please contact your IT Administrator or your Internet Service Provider to obtain a working SMTP Server Address.

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Fig. 5

If you receive a ready message similar to the one in this figure, continue to the next step.

Fig. 6

Type “ehlo your e-mail domain name” and press Enter.

Fig. 7

If you receive an error message, repeat step Fig. 6 again. If it continues to fail, please contact your IT Administrator or your Internet Service Provider to obtain correct E-mail domain name.

Fig. 8

Type in “mail from: your e-mail address” and press Enter. The entry should display as in this figure.

Fig. 9

Type in “rcpt to: your e-mail address” and then press Enter. The entry should display as in this figure.

Fig. 10

Type “data” and press Enter. To end the e-mail type (.) and press Enter. It can take a few minutes for the e-mail message to be delivered to the Inbox of your e-mail account. Once you have received the e-mail, you have completed the SMTP server verification test.

Quick Start Guide

SMTP Server Verification

WorkCentre Pro

C2128/C2636/C3545

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