Xerox Wide Format IJP 2000 User Guide

December 2014
Xerox® Wide Format IJP 2000
User Guide
©2014 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.
Internet Explorer, Microsoft, Windows, Windows Server, and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.
MontaVista Linux is a registered trademark of MontaVista Software, Inc.
In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions before performing the required procedures.
If bank bills are printed by a printer or securities are printed illegally, it assumes that you violate the law and you suffer punishment regardless of whether to use those printouts.
If a malfunction occurs with the machine's hard disk or other storage media, any received or stored data including registered configurations may be lost. Xerox is not responsible for any direct or indirect damages arising from or caused by such data loss.
Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.
Important
1. Parts of this manual are subject to change without prior notice.
2. We welcome any comments on ambiguities, errors, omissions, or missing pages.
3. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Xerox is not liable for any problems resulting from unauthorized operation of the equipment.
An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.
December 2014 BR11133

Preface

Thank you for selecting the Xerox Wide Format IJP 2000.
This user guide describes operating instructions and precautions for using the Xerox Wide Format IJP
2000. To get the most out of the Xerox Wide Format IJP 2000 and to use it effectively, be sure to read this User Guide before use.
This guide is intended for first-time users of the Xerox Wide Format IJP 2000 (hereinafter called "the machine"), and describes how to use the Print feature, how to clear paper jams, the daily maintenance procedures, how to set various setting items, and various precautions.
This guide assumes that you have a basic understanding and operating knowledge of your personal computer and network environment. For the basic information and operating instructions of your personal computer and network environment, refer to the documentation provided for your personal computer, operating system, and network system.
After reading this guide, be sure to keep this guide so you can refer to it handy for quick reference whenever you have trouble with the machine's operation or some failure occurs while using the machine.
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Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Types of Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Organization of This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Safety Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Machine Installation Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Operational Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Location of Warning and Caution Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Radio Frequency Emissions (Class A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Product Safety Certification (CB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv
1 Before Using the Machine
Machine Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Switching the Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Switching the Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Saving Power Consumption While the Machine is not in Use . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Energy Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Exiting the Energy Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Adjusting Screen Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Changing the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Text Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Loading/Replacing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Replacing/Cutting Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Loading Cut Sheet Paper (Bypass) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Switching Between Trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Tray Heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
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Configuring Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
Media Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
Unusable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
Handling and Storing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-25
Billing Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-26
Checking Consumables (Supplies) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28
Checking Machine Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-30
Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-33
Cancelling a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-34
Delete All Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-35
2 CentreWare® Internet Services
Overview of CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
What is CentreWare Internet Services?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Setting Up for Using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Starting CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
CentreWare Internet Services Screen Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Machine Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
3 Daily Management and Maintenance
Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Used Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Replacing a Waste Ink Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Replacing a Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Cleaning the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Removing Ink Stains in the Print Head Side of the Print Unit. . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Removing Ink Stains in the Ink Receiving Side of the Print Unit . . . . . . . . . . . . . . . . . . . . . . . .3-16
Print Head Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
Making a Test Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20
Carrying out Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-21
Performing a Join Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22
4Problem Solving
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Machine Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Paper Jam Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Image Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Problems during Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Problems with CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
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When a Paper Jam Occurs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Paper Jams in the Roll Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
Paper Jams in the Bypass (Manual) Feed Table or Upper Unit . . . . . . . . . . . . . . . . . . . . . . . . .4-14
Paper Jams inside the Upper Roll Paper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16
Paper Jams in the Paper Stack Tray (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17
5 System Administrator Menu Settings
System Administrator Menu Settings Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Step 1 Displaying the System Administrator Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Step 2 Selecting the Desired Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Step 3 Configuring a Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
System Administrator Menu List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Common Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Machine Clock / Timer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Audio Tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Default Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
Paper Tray Priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11
Other Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11
Detailed Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-13
Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14
Job Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15
Detailed Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16
Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-17
Protocol Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18
SSL / TLS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-20
Detailed Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-21
System Admin Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-22
System Administrator's ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-23
System Administrator's Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-23
Maximum Login Attempts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-24
Authentication / Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-26
Password Entry from Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-26
Overwrite Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-27
Contents
6Appendix
Optional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Notes and Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Notes and Restrictions on the Use of the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Notes and Restrictions on the Use of the Print Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Notes and Restrictions for IPv6 Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
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Contents
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Types of Manuals

The following Guides are available.
Guides for the Machine
User Guide (this guide)
Describes the daily maintenance procedures, how to use the Print feature, how to clear paper jams, how to set various setting items, and notes and restrictions.
Guides for the Optional Components
The guides for the optional components provide information such as how to operate the optional components, and how to install software.
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Using This Guide

This guide gives you information on how to use the Print feature of the machine.

Organization of This Guide

This guide consists of the following chapters:
Chapter 1 Before Using the Machine
This chapter identifies the machine components, and describes the basic operations of the machine, such as how to turn the power on and off, how to operate the control panel, how to exit the Energy Saver mode, and how to load paper.
Chapter 2 CentreWare® Internet Services
This chapter describes the CentreWare Internet Services feature.
Chapter 3 Daily Management and Maintenance
This chapter describes how to replace consumables and clean the machine.
Chapter 4 Problem Solving
This chapter describes solutions to various problems you may have with the machine.
Chapter 5 System Administrator Menu Settings
This chapter describes how to configure the System Administrator Menu settings.
Chapter 6 Appendix
This chapter describes the machine specifications, optional components, and notes and restrictions.
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Conventions

LEF - Portrait Orientation SEF - Landscape Orientation
Paper feed direction
Paper feed direction
A
A
A
A
The following styles and symbols are used in this guide:
bold text Indicates the names of the menus, buttons, and tabs displayed on the touch screen.
Indicates the names of the menus, buttons, tabs, files, and folders displayed on your computer screen.
Example: Press the Machine Status button.
> Indicates the order of selecting menu items.
Example: Select Start > All Programs.
Paper orientation is described in this guide as follows:
Portrait Load paper in portrait orientation, viewing the bypass (manual) feed table at the front.
Landscape Load paper in landscape orientation, viewing the bypass (manual) feed table at the front.
The screen shots and machine illustrations in this guide are of the machine with various optional components installed. Some of the items and features on the screen shots or illustrations may not be displayed or available on your machine depending on its configuration.
The information on various drivers and utility software in this guide may not apply to your drivers and utility software depending on their version upgrade.
In this guide, "personal computer" and "work station" are collectively called "computer."
®
Microsoft
Windows® Operating System is referred to as "Windows."
The description of operations in this guide are mainly based on Windows 7. If using an operating system other than Windows 7, the operating procedures and the screen appearance may be different in your environment.
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Safety Notes

Caution
Flammable Explodable Electric
shock
Heated surface
Moving object
Pinched fingers
Prohibited No fire Do not
touch
Do not use in bathroom
Do not tear down
Keep away from wet
Never touch with wet hands
Instructions
Unplug Ground/
Earth
Before using this product, read Safety Notes carefully for safety use.
This product and recommended supplies have been tested and found to comply with strict safety requirements including safety agency approvals and compliance with environmental standards. Follow the following instructions for safety use.
WARNING: Any unauthorized alteration including an addition of new functions or connection to
external devices may not be covered by the product warranty. Contact your local Xerox representative for more information.
Follow all warning instructions marked on this product. The warning marks stand for the following:
Used for items where if not followed strictly, death or severe or fatal injuries may result and the possibility is comparatively high.
Used for items where if not followed strictly, severe or fatal injuries may result.
Used for items where if not followed strictly, injuries to user or damages to the machine may result.
A symbol for items to pay attention to when handling the machine. Follow instructions carefully to use the machine safely.
A symbol for prohibited items. Follow instructions carefully to avoid any dangerous
acts.
A symbol for prohibited items. Follow instructions carefully to avoid any dangerous
acts.
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Electrical Safety

Warning Notes

WARNING:
This product shall be operated by the power source as indicated on the product's data plate. Consult your local power company to check if your power source meets the requirements.
Connect this product to a protective earth circuit.
This product is supplied with a plug that has a protective earth pin. The plug fits only into an earthed electrical outlet. This is a safety feature. If the plug doesn't fit to the outlet, contact an electrician to replace the outlet to avoid risk of electric shock. Never use an earthed adapter plug to connect the product to the electrical outlet that has no earth connection terminal.
Improper connection of a grounding conductor may cause electric shock.
Plug the power cord directly into a grounded electrical outlet. To prevent overheat and a fire accident, do not use an extension cord, a multi-plug adaptor or a multiple connector. Consult your local Xerox representative to check if an outlet is grounded.
Connect this product to a branch circuit or an outlet that has larger capacity than the rated ampere and voltage of this product. See the data plate on the rear panel of this product for its rated ampere and voltage.
Never touch the power cord with wet hands. It may cause electric shock.
Do not put an object on the power cord.
Always keep the plug connection free of dust. The dusty and damp environment may bring about minute electric current in a connector. It may generate heat and eventually cause a fire accident.
To avoid the risk of electric shock and a fire accident, only use the power cord supplied with this product or the ones designated by Xerox.
The power cord is exclusive use for this product. Do not use it for any other product.
Do not damage or alter the power cord. Damage and alteration may generate heat and eventually cause electric shock or a fire accident.
If the power cord is damaged or insulated wires are exposed, contact your local Xerox representative for its replacement. Do not use a damaged or uninsulated cord to avoid the risk of electric shock and a fire accident.
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Caution Notes

CAUTION:
When cleaning this product, always switch off and unplug it. Access to a live machine interior may cause electric shock.
Do not unplug or re-plug this product with the switch on. Plugging and unplugging a live connector may deform the plug and generate heat, and eventually cause a fire accident.
Hold the plug not the cord when unplugging this product, or it may damage the cord and cause electric shock or a fire accident.
Always switch off and unplug the machine when it is not used over weekends or long holidays. It may cause deterioration of insulations and eventually electric shock or a fire accident.
Once a month, switch off this product and check to see that:
the power cord is plugged firmly into an electrical outlet;
the plug is not excessively heated, rusted or bent;
the plug and electrical outlet are free of dust; and
the power cord is not cracked or worn down.
Once you notice any unusual condition, switch off and unplug this product first and contact your local Xerox representative.
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Machine Installation Warnings

With the Paper Stack Tray (optional)
10°
10°
10°
10°
Rear
Rear
Front
Left
Right
Left
Right
Front
WARNING:
Do not locate this product where people might step on or trip over the power cord. Friction or excessive pressure may generate heat and eventually cause electric shock or a fire accident.
Never locate this product in the following places:
Near radiators or any other heat sources
Near volatile flammable materials such as curtains
In the hot, humid, dusty or poorly ventilated environment
In the place receiving direct sunlight
Near cookers or humidifiers
Locate this product on a level and sturdy surface that can withstand a weight of 992 lbs. (450 kg). Otherwise, if tilted, the product may fall over and cause injuries.
Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the product.
Keep the minimum clearance as follows for ventilation and an access to the power plug. Unplug the product if an abnormal condition is noted.
Do not incline the product at more than 10 degree angle. Otherwise, it may fall over and cause injuries.
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Always lock the feet of this product after installation. Otherwise, it may fall over or slide and cause
1
2
3
injuries.
When moving this product, always switch off and unplug it. Otherwise, a power cord may be cracked and overheated, and eventually may cause electric shock and fire.

Machine Environment

To keep this product in good performance condition, always use it in the following environment:
Temperature: 59 - 86°F (15 - 30°C)
Humidity: 20 - 80%
When the product is left in a chilly room and the room is rapidly warmed up by a heater, condensation may form inside the product and cause a partial deletion on printed output.
For measures to prevent the machine from moving and overturning in case of earthquake, please consult with your local Xerox representative.
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Operational Safety

Warning Notes

WARNING:
Do not carry out any other maintenance procedures not described in the documentation.
This product features safety design not to allow operators access to hazard areas. The hazard areas are isolated from operators by covers or protectors which require a tool to remove. To prevent electric shock and injuries, never remove those covers and protectors.
To avoid the risk of electric shock and a fire accident, switch off and unplug the product promptly in the following conditions, then contact your local Xerox representative.
The product emits smoke or its surface is unusually hot.
The product emits unusual noise or odor.
The power cord is cracked or worn down.
A circuit breaker, fuse or any other safety device becomes activated.
Any liquid is spilled into the product.
The product is soaked in water.
Any part of the product is damaged.
Be careful not to injure your fingers when using the cutter to cut the roll paper.
Do not insert any object into slots or openings of this product.
Do not put any of the followings on the product:
Liquid container such as vases or coffee cups
Metal parts such as staples or clips
–Heavy objects
If liquid is spilled over or metal parts are slipped into the product, it may cause electric shock or a fire accident.
Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper. When paper jam occurs, it may cause short-circuit and eventually a fire accident.
When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners to avoid catching fire and explosion.

Caution Notes

CAUTION:
Always follow all warning instructions marked on or supplied with this product.
To avoid the risk of burn injuries, never touch the area with the "High Temperature" mark on.
Keep electrical and mechanical safety interlocks active. Keep the safety interlocks away from magnetic materials. Magnetic materials may accidentally activate the product and cause injuries or electric shock.
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A ground fault interrupter is embedded in this product. If current leakage occurs, the ground fault
Printer Unit Paper Stack Tray (Optional)
interrupter automatically cuts off power circuit to prevent electric shock and a fire accident. The ground fault interrupter is normally ON (indicated as "|"). Check once a month if the ground fault interrupter works properly in accordance with the following procedures:
1. Turn off the power switch of the machine.
2. Press the TEST button while power breaker (main power switch) is on.
If the power breaker (main power switch) turns off, it shows that the power breaker (main power switch) is operating correctly.
3. Turn the power breaker on.
Power Breaker
Power Breaker
Test Button
Test Button
If the circuit does not work properly, contact your local Xerox representative.
When pulling out the roll unit, do it gently. If pulled out with too much force, the unit can hit and injure your knees.
To move this product to another location, contact your local Xerox representative.
Ventilate well during extended operation or mass printing. It may affect the office air environment due to odor such as ozone in a poorly ventilated room.
Provide proper ventilation to ensure the comfortable and safe environment.
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Consumables

WARNING: Store all consumables in accordance with the instructions given on its package or
container.
CAUTION:
Keep ink cartridges out of the reach of children. If a child accidentally lick or swallow ink or get it in the eye, consult a physician immediately.
If ink spills onto your hands, wash it off.
If you get ink in your eye, wash it out immediately. If you have sore eyes, consult a physician immediately.
This product uses roll printing paper. Be careful not to drop it as it is heavy and may cause injuries.
Do not lay the paper roll on the machine or on any unstable surface. The paper roll can fall, causing injuries.
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Location of Warning and Caution Labels

Always follow all warning instructions marked on or supplied with this product.
To avoid the risk of burn injuries, never touch the area with the "High Temperature" mark.
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Environment

For environmental protection and efficient use of resources, Xerox reuses returned ink cartridges to make recycle materials or energy recovery.
Proper disposal is required for ink cartridges no longer needed. Do not open ink cartridges. Return them to your local Xerox representative.
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Regulations

Radio Frequency Emissions (Class A)

This product has been tested and found to comply with the limits for a class A digital device, pursuant to International Standard for Electromagnetic Interference (CISPR Publ. 22) and Radiocommunication Act 1992 in Australia/New Zealand. These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the customer documentation, may cause harmful interference to radio communications. Operation of this product in a residential area is likely to cause harmful interference in which case the user is required to correct the interference at their own expense.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
This Class A digital apparatus complies with Canadian ICES-003. Cet appariel numérique de la classe “A” est conforme à la norme NMB-003 du Canada.
Changes and modifications to this product not specifically approved by Xerox may void the user's authority to operate this equipment.

Product Safety Certification (CB)

This product is certified by the following agency using the safety standards listed.
Agency: SEMKO
Standard: IEC60950-1:ed. 2
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Legal Notice

Printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to print in your country.
•Currency
Banknotes and checks
Bank and government bonds and securities
Passports and identification cards
Copyright material or trademarks without the consent of the owner
Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel.
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Before Using the
1
Machine
This chapter identifies the machine components, and describes the basic operations of the machine, such as how to turn the power on and off, how to operate the control panel, and how to exit the Energy Saver mode.
Machine Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Energy Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Loading/Replacing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Configuring Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Billing Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Checking Consumables (Supplies) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Checking Machine Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
Cancelling a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
Delete All Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
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Before Using the Machine

Machine Components

This section describes the machine components and their functions.
No. Component Function
1 Print head cover Open this cover when replacing a print head.
2 Upper unit
3 Control panel Directly touch the buttons and tabs displayed on the touch screen to
4 Roll 1/2 unit Load roll paper into this unit.
5 Roll 3/4 unit (4-roll model) Load roll paper into this unit.
6 Paper cutter button Trims the lead edge of roll media.
7 Paper path cover Open this cover to clear a paper jam.
8 Bypass (manual) feed table Load media here when making prints onto cut sheet.
9 Manual feeder guide
(Optional)
10 Ink cover Open this cover when replacing an ink cartridge.
1-2
Open this cover to clear a paper jam or replace a waste ink cartridge.
operate the machine. For more information, refer to Control Panel on page 1-8.
Aligns both edges of paper when loading paper into the bypass (manual) feed table.
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13
14
16
17
15
No. Component Function
13 Exit tray Printed media are output from this exit. face up.
13 Rear cover Contains the LAN port, service port, and media heater switch.
Note:
These ports and switch are intended to be used only by our customer engineers For more information, contact your local Xerox representative.
14 Power breaker A power breaker of the machine.
15 Power switch Used to switch the power to the machine on/off.
16 Front cover Open this cover when replacing a waste ink cartridge.
17 Upper unit release lever Pull up this lever to open the upper unit.
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Before Using the Machine
Paper support
Paper Stack Tray (Optional)
This tray can accommodate printed sheets on the tray or underneath the tray.
You can eject up to 150 sheets of paper on the tray.
Note
Depending on the size of paper you use, pull out the paper support.
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Before Using the Machine

Power Source

Switching the Power On

The machine warms up and becomes ready to print within about 10 minutes after being powered on.
The Energy Saver feature allows you to reduce the power consumption of the machine, saving electricity.
CAUTION: Do not turn off the power immediately after turning the power switch on. If you turn
the power off before the "Ready" message appears on the touch screen, the system could be damaged.
Note
The machine consumes 11W or less even when the power switch is turned off. To avoid consuming (or save) this standby power, turn the power breaker OFF. For information on how to do this, refer to Saving Power Consumption While the Machine is not in Use on page 1-6.
For information on the Energy Saver feature, refer to Energy Saver Mode on page 1-7.
1. Press the power switch to the | position to switch the power on.
Note
The "Please wait..." message indicates that the machine is warming up. The machine cannot be used while it is warming up.

Switching the Power Off

Switch the power off at the end of a day or if the machine is not used for a long time.
1. Press the power switch to the position to switch the power off.
Notes
Do not switch the power off in the following conditions. Otherwise, the data being processed
may be erased.
Data is being received (the Transmitting indicator on the control panel is blinking)
Printing is being processed
After paper is completely output, wait for five seconds or more before switching the power
off.
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Before Using the Machine
When switching the power off and then on, make sure that the touch screen is turned off
before you switch the power back on.
Switching the power breaker off while the power switch is on might cause malfunctions.
The power switches off after a message appears on the touch screen.

Saving Power Consumption While the Machine is not in Use

The machine consumes 11W or less even when the power switch is turned off. To avoid consuming (or save) this standby power, follow the steps below to turn the power breaker OFF.
Turning the Power Breaker Off
1. Switch the power off.
2. After making sure that the touch screen on the control panel is turned off, turn the power breaker off.
Turning the Power Breaker On
1. Turn the power breaker on.
2. Switch the power on.
CAUTION: Do not turn the power switch on prior to turning the breaker switch on.
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