Internet Explorer, Microsoft, Windows, Windows Server, and Windows Vista are trademarks or registered trademarks of Microsoft
Corporation in the U.S. and other countries.
MontaVista Linux is a registered trademark of MontaVista Software, Inc.
In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions before performing the
required procedures.
If bank bills are printed by a printer or securities are printed illegally, it assumes that you violate the law and you suffer punishment
regardless of whether to use those printouts.
If a malfunction occurs with the machine's hard disk or other storage media, any received or stored data including registered
configurations may be lost. Xerox is not responsible for any direct or indirect damages arising from or caused by such data loss.
Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.
Important
1. Parts of this manual are subject to change without prior notice.
2. We welcome any comments on ambiguities, errors, omissions, or missing pages.
3. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause
faults or accidents. Xerox is not liable for any problems resulting from unauthorized operation of the equipment.
An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan
and/or the export control regulations of the United States.
December 2014
BR11133
Preface
Thank you for selecting the Xerox Wide Format IJP 2000.
This user guide describes operating instructions and precautions for using the Xerox Wide Format IJP
2000. To get the most out of the Xerox Wide Format IJP 2000 and to use it effectively, be sure to read
this User Guide before use.
This guide is intended for first-time users of the Xerox Wide Format IJP 2000 (hereinafter called "the
machine"), and describes how to use the Print feature, how to clear paper jams, the daily maintenance
procedures, how to set various setting items, and various precautions.
This guide assumes that you have a basic understanding and operating knowledge of your personal
computer and network environment. For the basic information and operating instructions of your
personal computer and network environment, refer to the documentation provided for your personal
computer, operating system, and network system.
After reading this guide, be sure to keep this guide so you can refer to it handy for quick reference
whenever you have trouble with the machine's operation or some failure occurs while using the
machine.
Describes the daily maintenance procedures, how to use the Print feature, how to clear paper jams,
how to set various setting items, and notes and restrictions.
Guides for the Optional Components
The guides for the optional components provide information such as how to operate the optional
components, and how to install software.
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User Guide
ix
Using This Guide
This guide gives you information on how to use the Print feature of the machine.
Organization of This Guide
This guide consists of the following chapters:
Chapter 1 Before Using the Machine
This chapter identifies the machine components, and describes the basic operations of the machine,
such as how to turn the power on and off, how to operate the control panel, how to exit the Energy
Saver mode, and how to load paper.
Chapter 2 CentreWare® Internet Services
This chapter describes the CentreWare Internet Services feature.
Chapter 3 Daily Management and Maintenance
This chapter describes how to replace consumables and clean the machine.
Chapter 4 Problem Solving
This chapter describes solutions to various problems you may have with the machine.
Chapter 5 System Administrator Menu Settings
This chapter describes how to configure the System Administrator Menu settings.
Chapter 6 Appendix
This chapter describes the machine specifications, optional components, and notes and restrictions.
The following styles and symbols are used in this guide:
bold text•Indicates the names of the menus, buttons, and tabs displayed on the touch screen.
•Indicates the names of the menus, buttons, tabs, files, and folders displayed on your
computer screen.
•Example: Press the Machine Status button.
>Indicates the order of selecting menu items.
Example: Select Start > All Programs.
Paper orientation is described in this guide as follows:
PortraitLoad paper in portrait orientation, viewing the bypass (manual) feed table at the front.
LandscapeLoad paper in landscape orientation, viewing the bypass (manual) feed table at the front.
The screen shots and machine illustrations in this guide are of the machine with various optional
components installed. Some of the items and features on the screen shots or illustrations may not be
displayed or available on your machine depending on its configuration.
The information on various drivers and utility software in this guide may not apply to your drivers and
utility software depending on their version upgrade.
In this guide, "personal computer" and "work station" are collectively called "computer."
®
Microsoft
Windows® Operating System is referred to as "Windows."
The description of operations in this guide are mainly based on Windows 7. If using an operating
system other than Windows 7, the operating procedures and the screen appearance may be different
in your environment.
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Safety Notes
Caution
FlammableExplodableElectric
shock
Heated
surface
Moving
object
Pinched
fingers
Prohibited No fireDo not
touch
Do not use
in bathroom
Do not
tear down
Keep away
from wet
Never touch
with wet hands
Instructions
UnplugGround/
Earth
Before using this product, read Safety Notes carefully for safety use.
This product and recommended supplies have been tested and found to comply with strict safety
requirements including safety agency approvals and compliance with environmental standards. Follow
the following instructions for safety use.
WARNING: Any unauthorized alteration including an addition of new functions or connection to
external devices may not be covered by the product warranty. Contact your local Xerox
representative for more information.
Follow all warning instructions marked on this product. The warning marks stand for the following:
Used for items where if not followed strictly, death or severe or fatal injuries may result
and the possibility is comparatively high.
Used for items where if not followed strictly, severe or fatal injuries may result.
Used for items where if not followed strictly, injuries to user or damages to the machine
may result.
A symbol for items to pay attention to when handling the machine. Follow
instructions carefully to use the machine safely.
A symbol for prohibited items. Follow instructions carefully to avoid any dangerous
acts.
A symbol for prohibited items. Follow instructions carefully to avoid any dangerous
acts.
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xiii
Electrical Safety
Warning Notes
WARNING:
•This product shall be operated by the power source as indicated on the product's data plate.
Consult your local power company to check if your power source meets the requirements.
•Connect this product to a protective earth circuit.
This product is supplied with a plug that has a protective earth pin. The plug fits only into an
earthed electrical outlet. This is a safety feature. If the plug doesn't fit to the outlet, contact an
electrician to replace the outlet to avoid risk of electric shock. Never use an earthed adapter plug
to connect the product to the electrical outlet that has no earth connection terminal.
Improper connection of a grounding conductor may cause electric shock.
•Plug the power cord directly into a grounded electrical outlet. To prevent overheat and a fire
accident, do not use an extension cord, a multi-plug adaptor or a multiple connector. Consult your
local Xerox representative to check if an outlet is grounded.
•Connect this product to a branch circuit or an outlet that has larger capacity than the rated
ampere and voltage of this product. See the data plate on the rear panel of this product for its
rated ampere and voltage.
•Never touch the power cord with wet hands. It may cause electric shock.
•Do not put an object on the power cord.
•Always keep the plug connection free of dust. The dusty and damp environment may bring about
minute electric current in a connector. It may generate heat and eventually cause a fire accident.
•To avoid the risk of electric shock and a fire accident, only use the power cord supplied with this
product or the ones designated by Xerox.
The power cord is exclusive use for this product. Do not use it for any other product.
Do not damage or alter the power cord. Damage and alteration may generate heat and
eventually cause electric shock or a fire accident.
If the power cord is damaged or insulated wires are exposed, contact your local Xerox
representative for its replacement. Do not use a damaged or uninsulated cord to avoid the risk of
electric shock and a fire accident.
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Caution Notes
CAUTION:
•When cleaning this product, always switch off and unplug it. Access to a live machine interior may
cause electric shock.
•Do not unplug or re-plug this product with the switch on. Plugging and unplugging a live
connector may deform the plug and generate heat, and eventually cause a fire accident.
•Hold the plug not the cord when unplugging this product, or it may damage the cord and cause
electric shock or a fire accident.
•Always switch off and unplug the machine when it is not used over weekends or long holidays. It
may cause deterioration of insulations and eventually electric shock or a fire accident.
•Once a month, switch off this product and check to see that:
–the power cord is plugged firmly into an electrical outlet;
–the plug is not excessively heated, rusted or bent;
–the plug and electrical outlet are free of dust; and
–the power cord is not cracked or worn down.
Once you notice any unusual condition, switch off and unplug this product first and contact your
local Xerox representative.
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Machine Installation Warnings
With the Paper Stack Tray (optional)
10°
10°
10°
10°
Rear
Rear
Front
Left
Right
Left
Right
Front
WARNING:
•Do not locate this product where people might step on or trip over the power cord. Friction or
excessive pressure may generate heat and eventually cause electric shock or a fire accident.
•Never locate this product in the following places:
•Near radiators or any other heat sources
•Near volatile flammable materials such as curtains
•In the hot, humid, dusty or poorly ventilated environment
•In the place receiving direct sunlight
•Near cookers or humidifiers
Locate this product on a level and sturdy surface that can withstand a weight of 992 lbs. (450 kg).
Otherwise, if tilted, the product may fall over and cause injuries.
Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the product.
Keep the minimum clearance as follows for ventilation and an access to the power plug. Unplug
the product if an abnormal condition is noted.
•Do not incline the product at more than 10 degree angle. Otherwise, it may fall over and cause
injuries.
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•Always lock the feet of this product after installation. Otherwise, it may fall over or slide and cause
1
2
3
injuries.
•When moving this product, always switch off and unplug it. Otherwise, a power cord may be
cracked and overheated, and eventually may cause electric shock and fire.
Machine Environment
To keep this product in good performance condition, always use it in the following environment:
•Temperature: 59 - 86°F (15 - 30°C)
•Humidity: 20 - 80%
When the product is left in a chilly room and the room is rapidly warmed up by a heater, condensation
may form inside the product and cause a partial deletion on printed output.
For measures to prevent the machine from moving and overturning in case of earthquake, please
consult with your local Xerox representative.
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xvii
Operational Safety
Warning Notes
WARNING:
•Do not carry out any other maintenance procedures not described in the documentation.
•This product features safety design not to allow operators access to hazard areas. The hazard
areas are isolated from operators by covers or protectors which require a tool to remove. To
prevent electric shock and injuries, never remove those covers and protectors.
•To avoid the risk of electric shock and a fire accident, switch off and unplug the product promptly
in the following conditions, then contact your local Xerox representative.
–The product emits smoke or its surface is unusually hot.
–The product emits unusual noise or odor.
–The power cord is cracked or worn down.
–A circuit breaker, fuse or any other safety device becomes activated.
–Any liquid is spilled into the product.
–The product is soaked in water.
–Any part of the product is damaged.
•Be careful not to injure your fingers when using the cutter to cut the roll paper.
•Do not insert any object into slots or openings of this product.
Do not put any of the followings on the product:
–Liquid container such as vases or coffee cups
–Metal parts such as staples or clips
–Heavy objects
If liquid is spilled over or metal parts are slipped into the product, it may cause electric shock or a
fire accident.
•Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper.
When paper jam occurs, it may cause short-circuit and eventually a fire accident.
•When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning
materials may result in poor performance of the product. Never use aerosol cleaners to avoid
catching fire and explosion.
Caution Notes
CAUTION:
•Always follow all warning instructions marked on or supplied with this product.
•To avoid the risk of burn injuries, never touch the area with the "High Temperature" mark on.
•Keep electrical and mechanical safety interlocks active. Keep the safety interlocks away from
magnetic materials. Magnetic materials may accidentally activate the product and cause injuries
or electric shock.
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•A ground fault interrupter is embedded in this product. If current leakage occurs, the ground fault
Printer UnitPaper Stack Tray (Optional)
interrupter automatically cuts off power circuit to prevent electric shock and a fire accident. The
ground fault interrupter is normally ON (indicated as "|"). Check once a month if the ground fault
interrupter works properly in accordance with the following procedures:
1.Turn off the power switch of the machine.
2.Press the TEST button while power breaker (main power switch) is on.
If the power breaker (main power switch) turns off, it shows that the power breaker (main
power switch) is operating correctly.
3.Turn the power breaker on.
Power Breaker
Power Breaker
Test Button
Test Button
If the circuit does not work properly, contact your local Xerox representative.
•When pulling out the roll unit, do it gently. If pulled out with too much force, the unit can hit and
injure your knees.
•To move this product to another location, contact your local Xerox representative.
•Ventilate well during extended operation or mass printing. It may affect the office air
environment due to odor such as ozone in a poorly ventilated room.
Provide proper ventilation to ensure the comfortable and safe environment.
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User Guide
xix
Consumables
WARNING: Store all consumables in accordance with the instructions given on its package or
container.
CAUTION:
•Keep ink cartridges out of the reach of children. If a child accidentally lick or swallow ink or get it in
the eye, consult a physician immediately.
•If ink spills onto your hands, wash it off.
•If you get ink in your eye, wash it out immediately. If you have sore eyes, consult a physician
immediately.
•This product uses roll printing paper. Be careful not to drop it as it is heavy and may cause injuries.
•Do not lay the paper roll on the machine or on any unstable surface. The paper roll can fall,
causing injuries.
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Xerox® Wide Format IJP 2000
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Location of Warning and Caution Labels
Always follow all warning instructions marked on or supplied with this product.
To avoid the risk of burn injuries, never touch the area with the "High Temperature" mark.
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xxi
Environment
•For environmental protection and efficient use of resources, Xerox reuses returned ink cartridges
to make recycle materials or energy recovery.
•Proper disposal is required for ink cartridges no longer needed. Do not open ink cartridges. Return
them to your local Xerox representative.
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User Guide
Regulations
Radio Frequency Emissions (Class A)
This product has been tested and found to comply with the limits for a class A digital device, pursuant
to International Standard for Electromagnetic Interference (CISPR Publ. 22) and Radiocommunication
Act 1992 in Australia/New Zealand. These limits are designed to provide reasonable protection against
harmful interference when the product is operated in a commercial environment. This product
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the customer documentation, may cause harmful interference to radio communications.
Operation of this product in a residential area is likely to cause harmful interference in which case the
user is required to correct the interference at their own expense.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
•This device may not cause harmful interference.
•This device must accept any interference received, including interference that may cause
undesired operation.
This Class A digital apparatus complies with Canadian ICES-003. Cet appariel numérique de la classe
“A” est conforme à la norme NMB-003 du Canada.
Changes and modifications to this product not specifically approved by Xerox may void the user's
authority to operate this equipment.
Product Safety Certification (CB)
This product is certified by the following agency using the safety standards listed.
Agency: SEMKO
Standard: IEC60950-1:ed. 2
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User Guide
xxiii
Legal Notice
Printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be
imposed on those found guilty. The following are examples of items that may be illegal to print in your
country.
•Currency
•Banknotes and checks
•Bank and government bonds and securities
•Passports and identification cards
•Copyright material or trademarks without the consent of the owner
•Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.
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User Guide
Before Using the
1
Machine
This chapter identifies the machine components, and describes the basic operations of the machine,
such as how to turn the power on and off, how to operate the control panel, and how to exit the Energy
Saver mode.
This section describes the machine components and their functions.
No.ComponentFunction
1Print head coverOpen this cover when replacing a print head.
2Upper unit
3Control panelDirectly touch the buttons and tabs displayed on the touch screen to
4Roll 1/2 unitLoad roll paper into this unit.
5Roll 3/4 unit (4-roll model)Load roll paper into this unit.
6Paper cutter buttonTrims the lead edge of roll media.
7Paper path coverOpen this cover to clear a paper jam.
8Bypass (manual) feed tableLoad media here when making prints onto cut sheet.
9Manual feeder guide
(Optional)
10Ink coverOpen this cover when replacing an ink cartridge.
1-2
Open this cover to clear a paper jam or replace a waste ink cartridge.
operate the machine.
For more information, refer to Control Panel on page 1-8.
Aligns both edges of paper when loading paper into the bypass
(manual) feed table.
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User Guide
Before Using the Machine
12
13
14
16
17
15
No.ComponentFunction
13Exit trayPrinted media are output from this exit. face up.
13Rear coverContains the LAN port, service port, and media heater switch.
Note:
These ports and switch are intended to be used only by our customer
engineers For more information, contact your local Xerox representative.
14Power breakerA power breaker of the machine.
15Power switchUsed to switch the power to the machine on/off.
16Front coverOpen this cover when replacing a waste ink cartridge.
17Upper unit release leverPull up this lever to open the upper unit.
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User Guide
1-3
Before Using the Machine
Paper support
Paper Stack Tray (Optional)
This tray can accommodate printed sheets on the tray or underneath the tray.
You can eject up to 150 sheets of paper on the tray.
Note
Depending on the size of paper you use, pull out the paper support.
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User Guide
Before Using the Machine
Power Source
Switching the Power On
The machine warms up and becomes ready to print within about 10 minutes after being powered on.
The Energy Saver feature allows you to reduce the power consumption of the machine, saving
electricity.
CAUTION: Do not turn off the power immediately after turning the power switch on. If you turn
the power off before the "Ready" message appears on the touch screen, the system could be
damaged.
Note
The machine consumes 11W or less even when the power switch is turned off. To avoid consuming
(or save) this standby power, turn the power breaker OFF. For information on how to do this, refer
to Saving Power Consumption While the Machine is not in Use on page 1-6.
For information on the Energy Saver feature, refer to Energy Saver Mode on page 1-7.
1.Press the power switch to the | position to switch the power on.
Note
The "Please wait..." message indicates that the machine is warming up. The machine cannot be
used while it is warming up.
Switching the Power Off
Switch the power off at the end of a day or if the machine is not used for a long time.
1.Press the power switch to the position to switch the power off.
Notes
–Do not switch the power off in the following conditions. Otherwise, the data being processed
may be erased.
–Data is being received (the Transmitting indicator on the control panel is blinking)
–Printing is being processed
–After paper is completely output, wait for five seconds or more before switching the power
off.
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User Guide
1-5
Before Using the Machine
–When switching the power off and then on, make sure that the touch screen is turned off
before you switch the power back on.
–Switching the power breaker off while the power switch is on might cause malfunctions.
The power switches off after a message appears on the touch screen.
Saving Power Consumption While the Machine is not in Use
The machine consumes 11W or less even when the power switch is turned off. To avoid consuming (or
save) this standby power, follow the steps below to turn the power breaker OFF.
Turning the Power Breaker Off
1.Switch the power off.
2.After making sure that the touch screen on the control panel is turned off, turn the power breaker
off.
Turning the Power Breaker On
1.Turn the power breaker on.
2.Switch the power on.
CAUTION: Do not turn the power switch on prior to turning the breaker switch on.
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User Guide
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