Xerox Pro 580 User Manual

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Changes are periodically made to this document. Revisions, changes, any technical inaccuracies, and typographical errors will be corrected in any subsequent editions.

ONTENTS

Getting Started ......................1.1

Introduction ................................................. 1.2

Installing the WorkCentre Pro 580 .............1.14

Welcome! ...........................................................................1.2

Information and Service ......................................................1.3

Supplies ..............................................................................1.4

Safety Notes .......................................................................1.5

Contents .............................................................................1.8

Main Components and Functions .......................................1.9

Choosing a Location .........................................................1.14

Preparing Your Machine for Use ......................................1.14

Attaching the Trays ...........................................................1.15

Connecting to the Phone Line ..........................................1.17

Connecting to the Computer ............................................1.18

Plugging In the AC Power Cord .......................................1.19

Loading Paper ...................................................................1.20

Installing the Laser Printer Cartridge ................................1.22

Setting the Date and Time ................................................1.24

Setting Your Fax Number and Name (System ID) ............1.25

Entering Alphanumeric Characters ...................................1.27

Using Save Modes ...........................................................1.29

Installing Software ................2.1

System Requirements ........................................................2.2

Installing the Software ........................................................2.3

Un-installing Software ........................................................2.5

iii

Fax and Copy Operations .......3.1

Setting up the WorkCentre Pro 580 .............. 3.2

Setting Volume ...................................................................3.2

Setting Alert Tones .............................................................3.3

Setting User-Selectable Features .......................................3.5

Sending a Fax ............................................. 3.12

Preparing Documents for Faxing or Copying ....................3.12

Setting Document Resolution and Contrast .....................3.13

Loading Documents .........................................................3.15

Sending a Fax Automatically .............................................3.16

Sending a Fax After Talking ..............................................3.17

Voice Request ..................................................................3.18

Receiving a Fax .......................................... 3.20

About Reception Modes ...................................................3.20

Receiving Automatically in FAX Mode ..............................3.22

Receiving in AUTO Mode .................................................3.22

Receiving Automatically in ANS/FAX Mode .....................3.24

Receiving Manually in TEL Mode .....................................3.25

Receiving Manually Using an Extension Telephone .........3.25

Making a Copy ............................................ 3.27

Copying Overview ............................................................3.27

Making a Quick Copy ........................................................3.28

Using Advanced Copy Features .......................................3.29

Automatic Dialing ....................................... 3.30

Inserting a Pause ..............................................................3.30

One-Touch Dialing ............................................................3.31

Speed Dialing ....................................................................3.34

Group Dialing (for Multi-Address Transmission) ...............3.36

ControlCentre Lite ...........................................................3.40

Saving and Using Phonebooks .........................................3.42

Searching for a Programmed Number in the Memory .....3.43

Chain Dialing .....................................................................3.45

Advanced Fax ............................................. 3.46

Broadcasting .....................................................................3.46

Delayed Fax ......................................................................3.48

Priority Fax ........................................................................3.50

Polling ...............................................................................3.52

Adding Documents To a Scheduled Operation ................3.55

Contents

Canceling a Scheduled Operation .....................................3.56

Additional Functions .................................. 3.57

Sending a Flash ................................................................3.57

Monitoring a Dual Job Status ...........................................3.58

Forwarding Received Faxes .............................................3.58

Toll Save Faxing ................................................................3.61

Printing Reports ................................................................3.63

Printing .................................4.1

Print Media ................................................... 4.2

Selecting Print Media .........................................................4.2

Using the Automatic Paper Feeder ....................................4.4

Using the Manual Paper Feeder .........................................4.7

Specialty Paper Guidelines ...............................................4.10

Printing ...................................................... 4.11

Printing a Document .........................................................4.11

Canceling a Print Job ........................................................4.14

Printing Help .....................................................................4.15

Printing Several Pages Per Sheet .....................................4.15

Scaling Your Document ....................................................4.16

Fitting Your Document To a Selected Paper Size .............4.17

Printing Posters ................................................................4.19

Printing Watermarks .........................................................4.21

Using Page Overlay ..........................................................4.23

Printing in a Network Environment ...................................4.28

Maintenance ..........................5.1

Guidelines for Maintenance ................................................5.2

Clearing Memory ................................................................5.2

Cleaning the OPC Drum .....................................................5.3

Adjusting Shading ...............................................................5.4

Setting the Machine to be Checked by Phone ...................5.4

Auto Supply Ordering .........................................................5.5

Cleaning the Machine .........................................................5.7

Caring for the Laser Printer Cartridge ...............................5.11

Automatic Document Feeder Rubber Pad Replacement 5.14

Contents

Troubleshooting ....................6.1

Clearing Jams .....................................................................6.2

LCD Error Messages ..........................................................6.7

Fax Problems ....................................................................6.10

General Printing Problems ................................................6.12

Print Quality Problems ......................................................6.14

Resetting the Machine .....................................................6.19

Appendix .............................. A.1

Specifications .................................................................... A.2

Print Media ...................................................A.7

Selecting Print Media ........................................................A.7

Specialty Paper Guidelines .............................................. A.10

Safety Information .....................................A.11

FCC Regulations .............................................................. A.11

Data Coupler Information ................................................ A.12

Canadian Certification ...................................................... A.14

Radio Frequency Emissions ............................................ A.16

Laser Safety ..................................................................... A.17

Contents

ETTING

Congratulations on acquiring your new Xerox WorkCentre Pro 580. The features, ease of operation, and reliability of the WorkCentre Pro 580 allow you to concentrate on your business and leave the copying/printing/faxing/scanning to your WorkCentre Pro 580 and Xerox experts.

• Introduction

Welcome! 1.2 Information and Service 1.3 Supplies 1.4 Safety Notes 1.5 Contents 1.8 Main Components and Functions 1.9

TARTED

• Installing the WorkCentre Pro 580

Choosing a Location 1.14 Preparing Your Machine for Use 1.14 Attaching the Trays 1.15 Connecting to the Phone Line 1.17 Connecting to the Computer 1.18 Plugging In the AC Power Cord 1.19 Loading Paper 1.20 Installing the Laser Printer Cartridge 1.22 Setting the Date and Time 1.24 Setting Your Fax Number and Name (System ID) 1.25 Entering Alphanumeric Characters 1.27 Using Save Modes 1.29

Introduction

Welcome!

Thank you for purchasing the WorkCentre Pro 580, a powerful multifunction system. With the WorkCentre Pro 580, you can:

Fax

Use the WorkCentre Pro 580 as a

fax machine

tasks such as delayed transmission, broadcasting, and unattended memory sending.

With the WorkCentre Pro 580’s high-quality 600 x 600 dpi laser printing, you can create professional documents using the creative printing features on various kinds of print media, such as plain papers, envelopes, transparencies, labels, and so on.

Copy

Make up to WorkCentre Pro 580 without having to connect to a PC. You can adjust the contrast, enlarge or reduce the copies, collate, and select 2-up (Paper save) output.

Scan

Use the WorkCentre Pro 580 to scan important documents. Use the scanner to add photo or graphic images to other software applications or to jazz up your projects. You can also scan a document and attach it to an e-mail message. TextBridge Pro Millenium software lets you scan and convert text for your word processing program.

to send and receive faxes. Perform advanced

99 copies

of a 20-page document on the

full-featured stand-alone

1.2

Getting Started

Information and Service

For answers to questions you might have regarding your WorkCentre Pro 580, for hints and tips, or for further assistance with the installation of your WorkCentre Pro 580:

Visit our Web site at http://www.xerox.com

Visit the Xerox Omnifax web site at http://www.omnifax.com

Visit the Xerox Authorized Dealer Channel web site at http://partner.xerox.com/dealerconnection

Email: techsupport@omnifax.xerox.com

Fax: 1-800-210-6551

Call Service and Support at 1-800-693-6664 or place a service call via e-mail: service@omnifax.xerox.com

A Customer Service Support Representative will assist you in keeping your WorkCentre Pro 580 operational and, if required, will arrange for service.

You will need the following information when you call Xerox;

• Machine Type: WorkCentre Pro 580

• Product Code: KKM

• Machine serial number: Located on the back cover of the WorkCentre Pro 580

• A description of the problem

• Status Code (if any) displayed on the control panel

Getting Started

1.3

Supplies

To order supplies for all of your WorkCentre and WorkCentre Pro products, call toll free:

1-800-692-6664

or your local Xerox Authorized Dealer (http://partner.xerox.com/dealerconnection)

WorkCentre Pro 580 Laser Printer Cartridge: 113R00632

Always use genuine Xerox cartridges for best print quality and performance.

1.4

Getting Started

Safety Notes

Your WorkCentre Pro 580 system and supplies are designed and tested to meet strict safety requirements. Included are safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the WorkCentre Pro 580 and refer to them as needed to ensure the continued safe operation of your WorkCentre Pro.

Follow all warnings and instructions marked on, or supplied with, the product.

Symbology:

ARNING

Use of controls, adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

Unplug the WorkCentre Pro 580 from the wall outlet before cleaning. Always use materials specifically designated for this system. Use of other materials may result in poor performance and could create a hazardous situation.

Do not use aerosol cleaners. Follow the instructions in this Users Guide for proper cleaning methods. Use supplies or cleaning materials only as directed. Keep all supplies and materials out of reach of children.

Do not use the WorkCentre Pro 580 near water, wet locations, or outdoors.

Do not place the WorkCentre Pro 580 on an unstable cart, stand, or table. The WorkCentre Pro 580 may fall, causing personal injury or serious damage to the machine.

This product is equipped with a grounding-type plug. This plug will only fit into a grounding-type power outlet. This is a

Getting Started

1.5

safety feature. To avoid the risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never use an adapter plug to connect the system to a power source receptacle that lacks a ground connection terminal.

The WorkCentre Pro 580 should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, consult your local power company.

Do not allow anything to rest on the power cord. Do not locate the WorkCentre Pro 580 where persons will step on the cord.

The power supply cord is the disconnect device for this equipment. Ensure that the WorkCentre Pro 580 is installed near an outlet and is easily accessible.

Your machine is equipped with an energy saving device to conserve power when the machine is not in use. The machine may be left on continuously.

Slots and openings in the cabinet and in the back and bottom of the system are provided for ventilation. To ensure reliable operation of the WorkCentre Pro 580 and to protect it from overheating, these openings must not be blocked or covered. The WorkCentre Pro 580 should never be placed near or over a radiator or heat register. The WorkCentre Pro 580 should not be placed in a built-in installation unless proper ventilation is provided.

1.6

Never push objects of any kind into the slots of the WorkCentre Pro 580, as they may touch dangerous voltage points or short out parts which could result in a fire or electric shock.

Never spill liquid of any kind on the WorkCentre Pro 580.

Never remove covers or guards that require a tool for removal. There are no casual operator serviceable areas within the covers of the WorkCentre Pro 580.

Never defeat interlock switches. This machine is designed to restrict operator access to unsafe areas. Covers, guards, and interlock switches are provided to ensure that the machine will not operate with covers opened.

Getting Started

Use of an extension cord with the WorkCentre Pro 580 is not recommended or authorized.

Avoid direct viewing of the document lights. The lamps are bright and, while not harmful, they may cause an annoying afterimage. Always keep the document cover closed during operation and storage.

Avoid exposing the Laser Printer Drum Cartridge to light for extended periods of time.

Do not touch the green photoreceptor. Scratches or smudges that appear on the photoreceptor will result in poor copy quality and may shorten the service life.

Do not put your hands into the fuser area. The fuser is extremely hot and severe burns can result from contact.

Ozone: This product produces ozone during normal operation. The ozone produced is dependent on copy volume and is heavier than air. If the WorkCentre Pro 580 is installed as specified in the Xerox installation procedures, ozone output levels meet safe limits.

If you need any additional safety information concerning the WorkCentre Pro 580 or Xerox supplied materials, you may call the following toll-free number in the United States:

1-800-828-6571

Getting Started

1.7

Here’s what comes with your machine.

WorkCentre Pro 580 Laser printer cartridge

Document exit tray

Handset

Power cord *

Parallel cable

Document input tray

Handset cradle

Telephone line cord

Driver/User Guide CD-ROM

TextBridge Pro Millenium CD-ROM

1.8

Getting Started

Quick Reference Guide

One-touch label

for the control

panel

*: These may look different depending on the country.

Main Components and Functions

Before installing the WorkCentre Pro 580, take a moment to familiarize yourself with the main components and their locations related to the scanner and paper print paths.

Scanner Components

Items to be faxed, copied, or scanned use the scanner path which consists of the following components:

Document input tray

Supports original documents.

Document guides

Aligns documents.

Automatic document feeder

Document exit tray

Loads up to 20 pages at

Holds the original document when faxing, copying, or scanning is complete.

OTE

Your machine may look slightly different than the illustration.

a time.

Getting Started

1.9

Printer Path Components

Paper for printing, receiving faxes and copying follow the printer path. This path consists of the following parts:

Automatic paper feeder extension tray

Supports the print paper.

Paper guides

Aligns paper.

Automatic paper feeder

Holds paper.

Manual paper feeder

Paper Exit tray

Use to feed paper one sheet at a time.

Holds the printed pages.

OTE

Your machine may look slightly different than the illustration.

1.10

Getting Started

Rear View

Power cord connector

Telephone line jack

Extension

IEEE 1284 Parallel cable

Inside View

Laser printer cartridge

Front cover

Cover release buttons

(right and left)

Getting Started

1.11

Control Panel Components

01 02 03 04 05

16 17 18 19

11 12 13 14 15

06 07 08 09 10

The following buttons and features control the operations of the WorkCentre Pro 580.

Toner Save

Turns Toner Save mode on

or off.

Power Save

Turns Power Save mode

on or off. When held down

you are prompted to enter

the time duration.

Paper Save

Turns Paper Save mode

(2-up) on or off. When

held down you are

prompted to select 2-up

Fax then 2-up copy.

Toll Save

Turns the Toll Save Fax

feature on or off. This

enables a single delayed

transmission. When held

down you are prompted

to set up the time and

destination for Toll Save

operation.

LCD Display

The display shows the current status of the

WorkCentre Pro and guides you through various

tasks using a menu system for each operation.

Twenty One-Touch

Buttons

Store frequently dialed

fax numbers.

1.12

Getting Started

Number Keypad

Use to dial fax numbers manually or to enter letters and

numbers for various programming functions.

Speed (#)

Use to dial calls and send fax documents by entering a

registered 2-digit number.

RCV. Mode/Contrast

When a document is loaded, use to choose the contrast of copied or transmitted documents. When a document is not loaded, use to choose the receive mode you want to use. The selected mode is displayed.

Resolution

Use to choose the resolution of transmitted, scanned or copied documents.

Setup

Use to choose or set up various system options.

Advanced Fax

Use to access advanced fax operations.

Report/Help

Use to print various reports and the help list.

Flash/Status

Performs a switch-hook operation. Also use to switch the display status while performing dual jobs.

Redial/Pause

Use to redial the last fax number or to insert a pause into a fax number.

OHD/V.Req (Off hook dial/voice request) Use to dial numbers without picking up the handset. Also use to make a voice call after sending or receiving a fax.

Scroll/Volume

Use to scroll through the menu items or use to move the cursor left or right through the display. Also, use to adjust the ringer volume.

Search/Delete

Use to search for a number in memory or to delete the last digit when typing text or numbers.

Fax Forward

Allows you to forward all received faxes to the defined remote fax machine for a specified date and time duration.

Copy

Use to copy a document.

Start/Enter

Starts a job. Also use to activate the selection shown on the display.

Stop

Use to stop an operation at any time.

Getting Started

1.13

Installing the WorkCentre Pro 580

Choosing a Location

To help guarantee trouble-free operation of your machine, place it on a flat, stable surface near your workstation. Leave enough space to allow for easy paper loading, paper unloading, and opening of the front cover.

Do not place your machine:

• In direct sunlight.

• Near heat sources or air conditioners.

• In a dusty or dirty environment.

Preparing Your Machine for Use

When you take your machine out the box, note that it has been packaged to protect it during shipping. Before you use the machine, check for the following items:

• Remove all tape shown and the tape securing the paper exit

tray on the bottom of the WorkCentre Pro 580.

• Open the front cover and remove the automatic document

feeder protection sheet.

• Remove all packaging materials.

1.14

Getting Started

Attaching the Trays

Extender

Document Input Tray

Insert the two tabs on the document input tray into the slots as shown.

Fold out the extender if necessary.

Document Exit Tray

Insert the two tabs on the document exit tray into the slots on the front of the WorkCentre Pro 580.

Fold out the extender if necessary.

Insert one tab first, then while carefully pushing inward on the remaining tab, slide it into place.

OTE

Your machine is shipped with the paper exit tray already installed. Remove securing tape if not done previously, then extend the tray to use. Fold out the extender if necessary.

Getting Started

1.15

Handset and Handset Cradle

Plug the end of the coiled cord of the handset into the jack on the left side of your machine.

Hold the cradle using your hand as shown.

1.16

Getting Started

Attach the handset cradle to the main body.

Insert the two tabs of the cradle into the slots on the left side of the machine as shown, and while pressing part on the bottom of the cradle, push the cradle toward the machine until it clicks into place.

Connecting to the Phone Line

LINE

Telephone Line

Plug one end of the telephone line cord into the line jack on the back of the WorkCentre Pro 580 and the other end into a standard phone wall jack.

To a standard phone wall jack

Extension Phone

If you want to use a regular phone or answering machine with your WorkCentre Pro 580, connect it to the jack labeled EXT.LINE on the back of the machine. If you want to use both, connect the answering machine to the WorkCentre Pro 580 and the telephone to the answering machine.

OTE

The WorkCentre Pro 580 must be connected to the wall jack. If it isn’t, it cannot answer incoming fax calls.

Getting Started

1.17

Connecting to the Computer

Your Xerox WorkCentre Pro 580 is equipped with a parallel interface port for use with IBM PCs and compatible computers. Using the supplied Centronics parallel cable, connect your WorkCentre Pro 580 to a computer that supports bi-directional communications (IEEE standard

1284).

OTE

If using another parallel cable, ensure that it meets

IEEE standard 1284 specifications.

AUTION

WorkCentre Pro 580 is unplugged from the power outlet.

Make sure the computer is turned off, and the

1.18

To connect the WorkCentre Pro 580 to a computer using a parallel cable, use the following steps:

Getting Started

Plug the parallel cable into the connector on the back of the WorkCentre Pro 580. Swing the metal clips of the

connector inward until they lock firmly inside the notches on the parallel cable connector.

Connect the other end of the cable to the parallel port on your computer. If necessary, refer to your computer

documentation for assistance with this procedure.

Plugging In the AC Power Cord

Plug one end of the cord into the back of the machine and the other end into a standard AC power outlet.

The WorkCentre Pro 580 will turn on and the display will show “SYSTEM INITIAL.” It will then prompt you to enter the date and time. After entering the date and time, if there is no paper loaded, the display will show “NO PAPER.” then if there is no cartridge installed, the display will show “JAM/ NO CARTRIDGES.”

To AC outlet

ARNING

580. When the AC power cord is plugged in, the machine is fully energized.

There is NO On/Off switch for the WorkCentre Pro

Getting Started

1.19

Loading Paper

For best results, use high quality xerographic paper. The automatic paper feeder can hold a maximum of 150 sheets of 20lb (80 gs/m be less, depending on the paper thickness. Refer to the Appendix for detailed print media specifications.

OTE

For stand-alone copy and fax operations, your machine supports A4, letter, and legal paper. After loading paper, make sure that you select the correct paper size.

Pull the extension tray on the automatic paper feeder to the fully extended position.

) plain paper. The maximum capacity may

Automatic paper feeder

1.20

Getting Started

Remove a stack of up to 150 sheets of paper from its packaging. Flex or fan the paper back and forth. Do not

fold or crease the paper. Straighten the edges on a level surface.

Insert the paper with the print side facing you and the top of the page going into the tray first.

LETTERHEAD

OTE

Letterhead is shown in the previous illustration for reference only.

Adjust the paper guides to the width of the print media. Slide the guides until they lightly touch the stack of print

media. Do not bend the print material.

Getting Started

1.21

Installing the Laser Printer Cartridge

Open the front cover by pulling the cover release buttons on both sides of the WorkCentre Pro 580

towards you.

Unpack the laser printer cartridge from its plastic bag, and then carefully remove the protective cover sheet.

1.22

AUTION

Scratches or smudges that appear on the photoreceptor will result in poor copy quality.

Getting Started

Do not touch the green photoreceptor drum.

Shake the laser printer cartridge from side to side 5 or 6 times to distribute the toner evenly.

Locate the cartridge slots inside the machine, one on each side.

Grasp the handle on the front of the laser printer cartridge and slide it down along the cartridge slots until

it clicks into place.

Close the cover. Make sure that the cover is securely closed.

Getting Started

1.23

Setting the Date and Time

The current date and time are shown in the display when the machine is on and ready for use (Standby mode). The date and time are printed on all faxes that you send.

When you install your machine for the first time, the display prompts you to reset the date and time.

Press the shows the first setup menu; “FAX NUMBER/NAME.”

Press or until “TIME/DATE SETUP” appears, then press the Start/Enter button to access the Time/Date

Setup menu.

The display prompts you to choose a “DATE FORMAT.” Press the Start/Enter button.

Setup

button on the front panel. the display

Press or to select the desired date format, then press the Start/Enter button.

OTE

If you select USA, the date appears in format of MonthDay-Year. The EUROPE format will be displayed in format of Day-Month-Year.

The display shows the currently set date and time using the selected date format and prompts you to set the month. The cursor is under the first digit of the month and the number is blinking.

Enter the correct date and time for each item using the number keypad. Each time you enter the appropriate

number, the display prompts you to enter the next item

1.24

Getting Started

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