Xerox Pro 575 User Manual

XEROX

WorkCentre Pro 555/575

User ’s Guide

708P84301

Xerox Limited, Global knowledge and Language Services, Enterprise Centre, Bessemer Road, WELWYN GARDEN CITY, AL7 1HL United Kingdom

publication are trademarks of Xerox Corporation and Xerox Limited. Products and trademarks of other companies are also acknowledged. Copyright protection claimed includes all forms and matters of

copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as icons, screen display looks, etc.

Changes are periodically made to the document. Revisions, changes, any technical inaccuracies, and typographical errors will be corrected in any subsequent editions

Chapter 1 How to Use This Manual.........................................................1-1

Finding Information in the User’s Guide.....................................................1-1

Information provided by the Advanced Features Guide (AFG) ..................1-2

Document Conventions..............................................................................1-3

Notes, Cautions, and Warnings.......................... ..... .... ............................ ...1-4

Chapter 2 Introduction.............................................................................2-1

System Overview........................................................................................2-1

System Features ........................................................................................2-2

Hardware Features.....................................................................................2-4

System Requirements................................................................................2-6

Space Requirements..........................................................................2-7

Control Panel..............................................................................................2-8

Control Panel Components and Function Keys..................................2-9

Direct Access Function Keys............................................................2-13

Tones................................................................................................2-14

Operation Modes................................................ ..... .... ..... ........................2-15

Standby Mode ..................................................................................2-15

Communication Mode.......................................................................2-15

Copy Mode.......................................................................................2-16

Menu Mode.......................................................................................2-16

PC Printing Mode ......................... ..... .... ............................ ..... ..... .... .2-16

WorkCentre Pro 555/575 i

Chapter 3 Getting Started........................................................................3-1

Printing a Menu Map...................... .... ..... ............................ ..... .... ..... .3-1

Setting the Machine Language...................................................................3-2

Setting the Date and Time..................................... ..... ........................3-3

Setting your Machine ID*............................................................................ 3 -6

Setting the Dial Mode*............................ .... ............................ ..... ..... .... ......3-8

Setting the Send Header............................................................................3-9

Setting the Receive Footer.......................................................................3-10

Loading Paper..........................................................................................3-11

Bypass Tray: ....................................................................... ..... .... ....3-11

Paper Tray:.......................................................................................3-13

Setting the paper size....................................................................... 3-16

Loading Documents .................................................................................3-17

Document Specifications..................................................................3-17

Selecting the Scan Resolution.........................................................3-19

Selecting the Scan Contrast.............................................................3-20

Quick Start................................................................................................3-21

To Receive.......................................................................................3-21

To Send............................................................................................3-21

To Copy ...........................................................................................3-21

To Print.............................................................................................3-21

Phonebook Reports..........................................................................3-22

Speed Dial Phonebook............................................................3-23

One Touch Phonebook........................................... ..... .............3-24

Group Phonebook.................................................. ..... ..... .... ....3-25

Alphabetical Phonebook..........................................................3-26

Chapter 4 Basic Troubleshooting...........................................................4-1

ii WorkCentre Pro 555/575

Paper Jam..................................................................................................4-1

Document Jam .........................................................................................4-12

Appendix A Safety Certification and Environmental Compliance......A-1

Laser Safety Information...................................................................A-3

Third Party Certification.....................................................................A-4

Radio Frequency Emissions USA .....................................................A-4

European Certification............................................................................... A-6

Approvals and Certification................................................................A-6

UK Electricity at Work Regulation...................................................... A-7

Environmental Compliance...................................... ............................ ....A-10

ENERGY STAR® ............................................................................A-10

Environmental ChoiceM ........................................... ..... .... ..... .........A-10

SWISS ENERGY 2000....................................................................A-11

Recycled Paper...............................................................................A-11

Telecommunications Requirements........................................................A-12

Fax Approvals and Certification.......................................................A-12

FCC Regulations............................................................................. A-13

Send Header Requirements....................................................A-13

Data Coupler Information........................................................A-13

Canadian Certification.................. ..... ............................ .... ..... ..... ....A-15

* Not available in all markets.

WorkCentre Pro 555/575 iii

iv WorkCentre Pro 555/575

1 How to Use This Manual

Thank you for purchasing the Xerox WorkCentre Pro. The WorkCentre is designed for ease of use, but to use your machine to its fullest potential, take some time to read the User Documentation.

You will be ready to send and receive faxes and make copies with your machine as soon as you have read chapters 1 through 3. You can then refer to topics in the remaining documentation as needed.

Finding Information in the User’s Guide

The User’s Guide contains the following sections:

Table of Contents

Use the Table of Contents to find topics easily.

How to Use This Manual - Chapter 1

How to Use This Manual

Describes the information in this User’s Guide and Advanced Features Guide.

Introduction - Chapter 2

Describes the system and hardware features of the machine and provides an overview of how the machine operates. Each key on the Control Panel is described.

Getting Started - Chapter 3

Includes the procedures for setting up the basic machine information such as date, time, language, machine ID, send header and receive footer. Simple instructions to send, receive, print, and copy are also provided.

WorkCentre Pro 555, 575 1-1

How to Use This Manual

Basic Troubleshooting - Chapter 4

Guides the user through problem solving, and recommended corrective actions.

Environment Specifications - A

Provides the safety, data coupler, and Canadian certification information.

Index

Refer to the Index to locate specific information.

Information provided by the Advanced Features Guide (AFG)

- Programming the Machine

- Receiving Documents

- Dialling Methods

- Transmitting Documents

- Cancelling Jobs

- Polling

- Mailbox Communications

- Reports

- Printing Functionality

- Control Centre/PC Interfac e Gu id e

1-2 WorkCentre Pro 555, 575

Document Conventions

A document convention is simply a way of presenting information. This section explains the conventions used in the WorkCentre Pro

User’s Guide. Many procedures require you to press a key to perform a function;

these keys appear in boldface type.

For example:

When you use the Menu Mode, you may have to press a series of keys before arriving at the desired menu. The resulting screen message for each step appears next to the series of keys pressed.

For example:

appear as follows:

To enable the send header:

1. Press:

How to Use This Manual

Press

The procedure to enable the Send Header would

Start

to send a fax.

Send header

1.Inside

2.Outside

3.Off

2. Select where you want the fax header to be printed: To print the header in the document area, press .

To print the header above the document area, press . To not print a header, press .

3. The menu selection screen redisplays. Press to return to the Standby Mode.

WorkCentre Pro 555, 575 1-3

Exit

( ) or

Stop

How to Use This Manual

Notes, Cautions, and Warnings

This manual uses notes, cautions, and warnings to emphasize information the reader needs. Notes contain information that supplements the text. Notes are emphasized with italics. The following is an example of a note:

Note: Notes are provided as additional information.

The following are examples of a caution and a warning:

CAUTION

Do not touch the green drum surface. Touching the drum could reduce the print quality.

WARNING Used to alert users to risk of personal injury.

1-4 WorkCentre Pro 555, 575

2 Introduction

This chapter provides an overview of the WorkCentre’s hardware features and operation. The Control Panel is discussed and each key is defined.

System Overview

The WorkCentre allows the user to send, receive, copy, and print documents. The ControlCentre software allows you to program the Fax settings on a PC and write the settings to the WorkCentre.

When you switch on the power and the system has warmed up, the machine is in the standby, or idle mode and is ready to use. When an action completes successfully, the machine returns to the Standby Mode and displays the following information:

Introduction

Jan-31 Mon02:23p100% Auto answer

Through the Menu mode, you can configure the standard machine settings or customize your machine. Refer to Chapter 3 “Getting Started” for basic programming instructions and procedures for setting the standard machine settings.

For optimum performance, the machine should be left on 24 hours a day. While the machine is powered on, the internal batteries are charged. (for 575 only)

The primary battery retains the programmed data for up to 5 years if the machine loses power.

Document data stored in a machine with standard memory is retained for up to 72 hours during a power failure or power off, where the image battery is fully charged for more than 8 hours prior to power off. (for 575 only)

WorkCentre Pro 555, 575 2-1

Introduction

System Features

Feature Description

Copying on Plain Paper Plain paper is used for printer output thereby allowing the use

The following table describes many of the WorkCentre features. Refer to the Table of Contents or Index to locate detailed information.

of standard forms, labels, etc.

Alpha Dialing

555: 145 Numbers 575: 238 Numbers

One Touch Dialing

555: 20 Keys 575: 38 Keys

Speed Dialing

555: 100 Numbers 575: 150 Numbers

Direct Access Function Keys (5 Keys)

Multi Access Communications Utilizing the built-in memory, as many as 100 operations can

High Resolution With a maximum resolution of 406 dots/inch x 392 dots/inch

Dial the desired location by searching for the name in the Speed Dial, One Touch, and Group phonebooks.

With one key stroke, the number of the assigned location(s) is dialed and the document is sent.

In addition to the 20/38 One Touch keys, 100/150 3-digit speed dial numbers can be assigned to frequently called locations.

Five of the most frequently used functions are assigned to keys located on the Access Panel.

be programmed for maximum equipment ut ilization and efficiency. For example, you can store a document to memory while the machine is receiving a document.

(16 dots/mm x 15.4 lines/mm) and 64 levels of halftone expression, precision drawings, small-size characters, or photographs are copied, sent, and received clearly.

Enriched System Functions Various types of communications are available through

enriched system functions such as Relay, Group, and

Mailbox Communications. Mailbox Systems Features ITU-T industry standards mailbox communications. Group Communications

555: 25 Groups 575: 50 Groups

This feature allows the transmission of a document to as

many as 120/188 different remote locations with one

operation sequence.

2-2 WorkCentre Pro 555, 575

Introduction

Feature Description

Manual Group This feature allows the user to send a document to multiple

remote machines by simply pressing the Manual Group key and entering the telephone numbers.

Batching This feature automatically performs transmissions of multiple

documents going to the same phone number. Documents sent to the sa me loc ation are transm itted with one ph one cal l, thus saving time and call connecting costs.

Refuse Junk mail With this feature selected, your WorkCentre only receives

from those remote units with phone numbers assigned to your Speed Dial or One Touch phonebooks.

Receive to Memory Automatically stores up to 100 received documents to

available memory if the paper runs out or if a paper jam occurs.

Collated Fax With this feature selected, incoming documents are received

to memory and then printed “last page first”. This feature stacks the document with page 1 on top.

Super Power-Saver Mode This feature turns off areas of the machine, which have a

high power consumption.

Printer Power Saver Mode This feature turns off the printer fuser unit to reduce the

power consumption.

Optional Accessories The WorkCentre can be optioned with an additional paper

cassette, and a handset*.

ControlCentre

PC Printing With the Windows Printer Driver installed on your PC and

* Not available in all markets.

ControlCentre is software package that can be loaded on a PC. The ControlCentre s oftware al lows y ou to pro gram m ost of the machine settings using the PC, then write the settings to the WorkCentre.

the parallel print cable attached to the parallel p ort, the WorkCentre can be used to print from the PC.

WorkCentre Pro 555, 575 2-3

Introduction

Hardware Features

Feature Description

Document Output Tray Collects the document pages following a

Control Panel Contains the keys to program system features or

Document Guides Guides the document pages into the scanner. Document Support Supports the documents to be copied or transmitted. Handset Connector* Provides a jack for connecting the optional handset. Telephone Connector* Provides a standard modular jack for connecting a

Line Connector A standard modular jack for connecting the phone

Top Cover Open Button Releases the Top Cover for accessing consumables

Paper Tray Supplies t he cut sheet paper to the WorkCentre.

transmission or copy operation. Contains an extension to support legal documents.

operate the machine.

telephone.

line for fax communications.

or clearing a paper jam.

Copy Output Tray Collects printed documents. Power Switch Switches the WorkCentre power On/Off. Power Cord Supplies power to the machine. Bi-directional Parallel

Connector (IEEE 1284 compliant)

* Not available in all markets.

Connects the WorkCentre to a PC.

2-4 WorkCentre Pro 555, 575

WorkCentre Hardware Features

Introduction

Control Panel

Document Output Tray

Document Guide

Paper Tray

Copy Output Tray

Document Support

Top Cover Open Button

Bi-directional Parallel Connector

Power Cord

Power Switch

Connector

* Not available in all markets.

WorkCentre Pro 555, 575 2-5

Introduction

System Requirements

When choosing an installation location, follow these guidelines:

• Avoid dusty locations, extreme heat, humidity, direct sunlight, or

• Avoid areas where interference from other electrical devices may

• Avoid using an AC outlet that shares the same circuit as an

• Locate the machine within reach of a telephone outlet. Use a

• Place the machine on a level surface. An uneven surface can

areas subject to heavy vibration.

be present.

electrical device, which may create interference.

dedicated single line telephone connection.

cause performance problems such as poor copy quality and paper jams.

2-6 WorkCentre Pro 555, 575

Introduction

Space Requirements

Adequate space is required for ventilation, ease of operation, maintenance, and replacement of consumables. Provide the minimum space as shown in the following figure.

16.73 inches (425 mm)

30.03 inches (763 mm)

Width (with Handset): 19.43 inches (493.5 mm) Height: 17.13 inches (435 mm) Height (with Optional Paper Cassette): 22.28 inches (566 mm)

WorkCentre Pro 555, 575 2-7

Introduction

Control Panel

2 3

18 17

78910111213

14 15

2-8 WorkCentre Pro 555, 575

Introduction

Menu or *

Delete or *

Control Panel Components and Function Keys

The Control Panel is used to program the features and to initiate communications. The following figures and tables illustrate the Control Panel and describe each compon ent.

Item Description Function

1 Display Displays the machine status and messages. The display provides

information about the current operation mode. The machine has the following operating modes: Standby Mode, Communication Mode,

Menu Mode, Copy Mode, PC Printing Mode, (see “Operation Modes” later in this Chapter).

2 PC LED Illuminates when a PC communication is in progress. 3 Line LED Illuminates when a fax communication is in progress. 4 The

5 Deletes the character at the position of the cursor.

6 Used to

Exit or *

key is used to access menu items listed in the menu map which are not available from the direct access keys. The Menu key is also used as a navigation key for scrolling up a menu list.

Exit

a menu list.

Left

or Back navigation key used for going back to a previous menu list. Also used for positioning the cursor for character delete or insert when you enter names.

Down

navigation key used for scrolling down a menu list.

Right

navigation key used fo r going to the next l evel o f menu s of the highlighted item. Also used when you enter names for positioning the cursor for character delete or insert.

* Symbol used on International machines.

WorkCentre Pro 555, 575 2-9

Introduction

Item Description Function

10 Used to select the dis playe d menu it em, to st art

Enter or *

a communication, or to accept name and number entries.

*Used on International machines.

11 Sets the insert mode allowing a character to be

Insert or *

inserted at the position of the cursor instead of overwriting the char acter in the curren t posit ion.

*Used on International machines.

12 Alarm LED * Illuminates when an error occurs, or when the

machine is out of paper, toner or drum.

13 Numeric

Keypad

Used for numeric, alphabetical or special character input for direct dialing, directory dialing, and menu item input.

14 During on-hook or off-hook dialing, this key is

Redial

used to redial the last number dialed. Pressing

Redial/Pause displays the jobs waiting to be

Pause

redialed. Pressing the

Enter

key forces an

immediate redial. When entering a telephone number, pressing

this key enters a pause in the telephone number sequence.

15 Used to access programmed Speed Dial,

Phonebook

Alpha, and/or Groups. Pressing this key ini tially displays the phonebook menu.

16 Starts a job that is ready for transmitting,

17 Stops a Direct Send job and ejects the

Start

Stop

scanning, or copying.

document from the scanner. Also used to clear an error mess age displayed on the displ ay.

* Used on International machines.

2-10 WorkCentre Pro 555, 575

Item Description Function

Reduce Copies

Introduction

18 Used to create a one time group of phone

Manual

Group

numbers, for Group Sending or Polling. Speed dial and one touch numbers can be used.

19 Used to copy documents.

Copy

Manual

Dial

Used for interactive dialing. Digits are dialed as the key is pressed. The line monitor automatically turns on.

21 Used to set the copy reduction. The following

settings are availabl e: 100%, Auto Fit, 86%, 75%, 50%

22 Used to set the resolution for copying,

Resolution

scanning, or faxing. The following settings are available: Standard (no LED lit, fax only), Fine, Superfine, Photo.

23 Sets the contrast of the printout to Normal (no

Contrast

LED lit), Li ghten, or Darken. This is a scanner setting affecting send and copy.

24 Deletes pending and active jobs. You must

Cancel

Job

select the appropriate job type to display the desired job for cancellation. Once the job is displayed, pressing Cancel Job again displays the Cancel Job Confirmation screen.

When used in conjunction with the Job Status key, active jobs can be canceled quickly by pressing this key then confirming the cancellati on.

25 This feature turns power off to minimize power

Power Save

consumption, if the machine has not been used for a period of time.

WorkCentre Pro 555, 575 2-11

Introduction

Item Description Function

26 Displays the active job if a communica tion is in

27 One Touch

28 Shift Key

Job Status

Keys

(for 575 only)

progress. If there are no communications in progress, a summary of the Pending Jobs is displayed.

Used to select phone numbers that have been stored in memory.

Used to select one touc h numbers form 2 0 to 38 and for case character changes on the letter keyboard.

2-12 WorkCentre Pro 555, 575

Introduction

Direct Access Function Keys

The following table lists the WorkCentre’s Direct Access Function Keys which are located in the left of the Control Panel. The Direct Access Function Keys automate 5 of the most frequently used WorkCentre features.

Direct Access Function Keys

Refer to the Table of Contents to locate specific function information.

Description Function

Activity Report

Charge

Code

Prints a list of Transmission Communications, Receive Communications, or both.

Allows entry of a Charge Code at the time of dial ing or during phonebook programming. Digits entered after this selection are concealed.

Direct

Send

Map

Phonebook

Report

Transmits the document directly from the scanner instead of scanning it into memory first.

Prints out a menu listing with the menu address numbers.

Prints a lis t of telephone/facsim ile numbers stored in memory. Available reports include Alphabet, Speed Dialing, One Touch, and Group Dialing numbers.

WorkCentre Pro 555, 575 2-13

Introduction

Tones

The WorkCentre generates tones to indicate the operational status of the machine.

• Single short tone — A confirmation tone. A short tone sounds

when a key is pressed or when an action completes successfully.

• Extended tone — Signifies an unsuccessful operation. An

extended tone (two to five seconds) occurs when a transaction does not complete normally. The user must perform an action to continue a process. Refer to the display messages in the Advanced Features Guide.

2-14 WorkCentre Pro 555, 575

Operation Modes

Introduction

Standby Mode

When the machine is in the Standby Mode, the display indicates the machine status, a prompt for the next operation, or an error message. The following information is displa yed:

• Date and time — The month, day and time (hour and minute) are

displayed. Use the Menu Mode to set the date display sequence and the time format.

• Standby Mode Status — The Standby Mode Status indicates

the Reception Mode (“Auto Answer”, “Manual Answer”, “TEL/FAX”, “FAX/TAD”). If “Reception Mode” is displayed, the machine has completed the previous task and is ready to fax or copy. If the Paper Tray becomes empty or open, the Standby Mode Status is replaced with the Paper Tray status (Error Message). Enter Depart. code — if dept. code feature is enabled.

• Free Memory — The percentage of remaining memory available

for storing documents is displayed. If no memory is used, 100% is displayed.

Communication Mode

• Memory Send — Memory send communications are performed

in the background.

• Direct Send — The status of a Direct Send operation is

displayed.

• Communication results — Results of a communication can be

printed. (Refer to the Advanced Features Guide.)

• Communication error code — The result of an error in a

communication. (Refer to the Advanced Features Guide.)

WorkCentre Pro 555, 575 2-15

Introduction

Copy Mode

When the machine is in the Copy Mode, the display informs about the machine status as the machine prints single or multiple copies of the document. When in the copy mode, the following information is displayed. The display changes in the following order each time you

press .

• The displays indicates Copying.

• Collate Feature — Collate On/Off

• Paper tray — 1st/Bypass/2nd*

• Copies

* Optional Paper Cassette

Menu Mode

When the machine is in the Menu Mode, the display indic at es each programmable feature, and the settings selected. As you scroll through the menu, the machine prompts you for the information necessary to program each feature.

Several of the features accessed through the Direct Access Function Keys also use menu access.

For a complete overview of the programmable features, refer to the Menu Flow Map in the Advanced Features Guide on your CD-ROM.

PC Printing Mode

Using the ControlCentre software and appropriate printer drivers, the WorkCentre can communicate with your PC to allow PC printing and programming of features.

2-16 WorkCentre Pro 555, 575

3 Getting Started

This chapter contains step-by-step procedures to program the basic machine settings and set up the most commonly used facsimile features. T o get you started quickly, basic steps to send, receive, and copy a document are also provided.

For additional setup functions, refer to the appropriate Advanced Features Guide chapter.

Printing a Menu Map

The Menu Map is a list of all machine features in a flow chart format. Refer to Advanced Features Guide. To print the Menu Map:

1. Press:

Getting Started

Map

2. The Menu Map prints, then the machine returns to the Standby mode.

WorkCentre Pro 555, 575 3-1

+ 61 hidden pages