The following servicing instructions are for use by qualified service personnel only. To avoid personal injury, do
not perform any servicing other than that contained in the operating instructions, unless you are qualified to do
so.
Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or
hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles,
templates, icons, screen displays, looks, etc.
®
XEROX
Walk-Up
Adobe
Birch
, The Document Company®, the stylized X®, CentreWare®, infoSMART®, Made For Each Other®, Phaser®, PhaserSMART®, and
™
are trademarks of Xerox Corporation in the United States and/or other countries.
In order to prevent accidents and to prevent damage to the printer, please read the precautions listed below carefully
before servicing the printer.
1.1 Safety Warnings
1. Only to be serviced by appropriately qualified service engineers.
High voltages and lasers inside this product are dangerous. This printer should only be serviced by a suitably
trained and qualified service engineer.
2. Use only Xerox replacement parts.
There are no user serviceable parts inside the printer. Do not make any unauthorized changes or additions to the
printer, these could cause the printer to malfunction and create electric shock or fire hazards.
3. Laser Safety Statement
The Printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for
Class 1 laser products, and elsewhere, it is certified as a Class 1 laser product conforming to the requirements of
IEC 825. Class 1 laser products are not considered to be hazardous. The laser system and printer are designed so
there is never access to laser radiation above a Class 1 level during normal operation, user maintenance, or
prescribed service condition.
Warning
Never operate or service the printer with the protective cover removed from Laser assembly. The reflected
beam, although invisible, can damage your eyes. When using this product, these basic safety precautions
should always be followed to reduce the risk of fire, electrical shock, and bodily injury.
CAUTION - INVISIBLE LASER RADIATION
WHEN THIS COVER OPEN.
DO NOT OPEN THIS COVER.
VORSICHT - UNSICHTBARE LASERSTRAHLUNG,
WENN ABDECKUNG GEÖFFNET.
ATTENTION - RAYONNEMENT LASER INVISIBLE EN CAS
ATTENZIONE - RADIAZIONE LASER INVISIBILE IN CASO DI
PRECAUCION - RADIACION LASER IVISIBLE CUANDO SE ABRE.
D’OUVERTURE. EXPOSITION DANGEREUSE
AU FAISCEAU.
APERTURA. EVITARE L’ESPOSIZIONE AL
FASCIO.
EVITAR EXPONERSE AL RAYO.
ADVARSEL. - USYNLIG LASERSTRÅLNING VED ÅBNING, NÅR
SIKKERHEDSBRYDERE ER UDE AF FUNKTION.
UNDGÅ UDSAETTELSE FOR STRÅLNING.
ADVARSEL. - USYNLIG LASERSTRÅLNING NÅR DEKSEL
ÅPNES. STIRR IKKE INN I STRÅLEN.
UNNGÅ EKSPONERING FOR STRÅLEN.
VARNING - OSYNLIG LASERSTRÅLNING NÄR DENNA DEL
ÄR ÖPPNAD OCH SPÄRREN ÄR URKOPPLAD.
BETRAKTA EJ STRÅLEN. STRÅLEN ÄR FARLIG.
VARO! - AVATTAESSA JA SUOJALUKITUS OHITETTAESSA
OLET ALTTIINA NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN.
NICHT DEM STRAHL AUSSETZEN.
CAUTION - INVISIBLE LASER RADIATION
WHEN THIS COVER OPEN.
DO NOT OPEN THIS COVER.
VORSICHT - UNSICHTBARE LASERSTRAHLUNG,
WENN ABDECKUNG GEÖFFNET.
ATTENTION - RAYONNEMENT LASER INVISIBLE EN CAS
ATTENZIONE - RADIAZIONE LASER INVISIBILE IN CASO DI
PRECAUCION - RADIACION LASER IVISIBLE CUANDO SE ABRE.
ADVARSEL. - USYNLIG LASERSTRÅLNING VED ÅBNING, NÅR
ADVARSEL. - USYNLIG LASERSTRÅLNING NÅR DEKSEL
VARNING - OSYNLIG LASERSTRÅLNING NÄR DENNA DEL
NICHT DEM STRAHL AUSSETZEN.
D’OUVERTURE. EXPOSITION DANGEREUSE
AU FAISCEAU.
APERTURA. EVITARE L’ESPOSIZIONE AL
FASCIO.
EVITAR EXPONERSE AL RAYO.
SIKKERHEDSBRYDERE ER UDE AF FUNKTION.
UNDGÅ UDSAETTELSE FOR STRÅLNING.
ÅPNES. STIRR IKKE INN I STRÅLEN.
UNNGÅ EKSPONERING FOR STRÅLEN.
ÄR ÖPPNAD OCH SPÄRREN ÄR URKOPPLAD.
BETRAKTA EJ STRÅLEN. STRÅLEN ÄR FARLIG.
VARO! - AVATTAESSA JA SUOJALUKITUS OHITETTAESSA
OLET ALTTIINA NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN.
Service Manual 1-1
Precautions
1.2 Safety Cautions
1.2.1 Toxic Material
This product contains toxic materials that could cause illness if ingested.
1. Please keep toner cartridges away from children. The toner powder contained in the toner cartridge may be
harmful and if swallowed you should contact a doctor immediately.
1.2.2 Electric Shock and Fire Safety Precautions
Failure to follow the following instructions could cause electric shock or potentially cause a fire:
1. Use only the correct voltage, failure to do so could damage the printer and potentially cause a fire or electric
shock.
2. Use only the power cable supplied with the printer. Use of an incorrectly specified cable could cause the cable to
overheat and potentially cause a fire hazard.
3. Do not overload the power socket, this could lead to overheating of the cables inside the wall and could lead to a
fire hazard.
4. Do not allow water or other liquids to spill into the printer, this can cause electric shock. Do not allow paper
clips, pins, or other foreign objects to fall into the printer as these could cause a short circuit leading to electric
shock or fire hazard.
5. Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock. When
servicing the printer, remove the power plug from the wall socket.
6. Use caution when inserting or removing the power connector. The power connector must be inserted completely
otherwise poor contact could cause overheating possibly leading to a fire. When removing the power connector,
grip it firmly and pull.
7. Do not allow the power cable to become twisted, bent sharply round corners or otherwise damaged. Do not place
objects on top of the power cable. If the power cable is damaged, it could overheat and cause a fire or exposed
cables could cause an electric shock. Replace a damaged power cable immediately, do not reuse or repair the
damaged cable. Some chemicals can eat through the coating on the power cable, weakening the cover, or
exposing cables causing fire and shock risks.
8. Ensure that the power sockets and plugs are not cracked or broken in any way . Any defects should be repaired or
replaced immediately. Take care not to cut or damage the power cable or plugs when moving the printer.
9. Use caution during thunder or lightening storms. Xerox recommends that this printer be disconnected from the
power source when such weather conditions are present. Do not touch the printer or the power cord if it is still
connected to the wall socket in these weather conditions.
10. Avoid damp or dusty areas, install the printer in a clean well ventilated location. Do not position the printer near
a humidifier. Damp and dust build up inside the printer can lead to overheating and cause a fire.
11. Do not position the printer in direct sunlight. This will cause the temperature inside the printer to rise leading to
the printer failing to work properly and in extreme conditions could lead to a fire.
12. Do not insert any metal objects into the printer through the ventilator fan or other parts of the casing, it could
come into contact with a high voltage conductor inside the printer and cause an electric shock.
1-2
Precautions
L"HOT CAUTION" LABEL
L
"HOT CAUTION" LABEL
1.2.3 Handling Precautions
The following instructions are for personal safety, to avoid injury, and to avoiddamage the printer
1. Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could cause the
printer to tip or fall.
2. The printer contains many rollers, gears, and fans. Take great care to ensure that you do not catch your fingers,
hair, or clothing in any of these rotating devices.
3. Do not place any small metal objects, containers of water, chemicals, or other liquids close to the printer which if
spilled could get into the printer and cause damage, electric shock, or a fire hazard.
4. Do not install the printer in areas with high dust or moisture levels, beside an open window, or close to a
humidifier or heater.
5. Do not place candles or burning cigarettes on the printer.These can cause a fire.
1.2.4 Assembly and Disassembly Precautions
Always use Xerox parts. Take care to note the exact location of parts and cable routing before disassembling any part
of the printer. Ensure all parts and cables are replaced correctly.
Please carry out the following procedures before disassembly or replacing any parts:
1. Check the contents of the printer memory and make a note of any user settings. These will be erased if the
mainboard or network card is replaced.
2. Ensure that power is disconnected from the wall socket before servicing or replacing any electrical parts.
3. Disconnect printer interface cables and power cables before servicing or replacing any parts.
4. Only use approved spare parts. Ensure that part number, product name, any voltage, current, or temperature
rating are correct.
5. When removing or re-fitting any parts do not use excessive force, especially when fitting screws into plastic.
6. Take care not to drop any small parts into the printer.
Handling of the OPC Drum
The OPC Drum can be irreparably damaged if:
■Exposed to light. Tak e care not to expose
the OPC Drum either to direct sunlight or to
fluorescent or incandescent room lighting.
Exposure for as little as 5 minutes can
damage the surface photoconductive
"HOT CAUTION" LABE
"HOT CAUTION" LABE
properties and will result in print quality
degradation. T ake e xtra care when servicing
the printer. Remove the OPC Drum and
store it in a black bag or other lightproof
container.
■Take care when working with the covers
(especially the top cover) open as light is
admitted to the OPC area and can damage
the OPC Drum.
■T ake care not to scratch the green surf ace of
OPC Drum Unit.
■If the green surface of the Drum Cartridge
110V
"HOT CAUTION" LABEL
"HOT CAUTION" LABEL
is scratched or touched, the print quality
will be compromised.
220V
Service Manual 1-3
Precautions
1.2.5 Bodily Injury Warnings
1. Use caution around high temperature parts.
The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser to cool
down before disassembly.
2. Use caution when around rotating parts.
When operating the printer, do not put your hands into the rotating parts (Paper feeding entrance, motor, fan,
etc.). Remove jewelry and loose clothing before servicing the printer.
3. When you moving the printer.
This printer weighs 12.7 kg including the toner cartridge and tray. Use safe lifting and handling techniques. Use
the lifting handles located on each side of the printer. Back injury could result if you do not lift the printer
properly.
4. Ensure the printer is installed properly.
Ensure the printer is installed on a flat, level surface, capable of supporting its weight. Failure to do so could
cause the printer to tip or fall possibly causing personal injury or damaging the printer.
Do not install the printer on a sloping or unstable surface. After installation, double check that the printer is
stable.
1-4
Precautions
1.3 ESD Precautions
Some semiconductor components, and the respective sub-assemblies that contain them, are vulnerable to damage by
Electro-Static DISCHARGE (ESD). These components include Integrated Circuits (ICs), Large-Scale Integrated
circuits (LSIs), field-effect transistors, and other semiconductor chip components. The following techniques will
reduce the occurrence of component damage caused by static electricity.
Be sure the power is off to the chassis or circuit board, and observe all other safety precautions.
■Immediately before handling any semiconductor components assemblies, drain the electrostatic charge from
your body. This can be accomplished by touching an earth ground source or by wearing a wrist strap device
connected to an earth ground source. Wearing a wrist strap will also prevent accumulation of additional bodily
static charges. Be sure to remove the wrist strap before applying power to the unit under test to avoid potential
shock.
■After removing a static sensitive assembly from its anti-static bag, place it on a grounded conductive surface. If
the anti-static bag is conductive, you may ground the bag and use it as a conductive surf ace.
■Do not use freon-propelled chemicals. These can generate electrical charges sufficient to damage some devices.
■Do not remove a replacement component or electrical sub-assembly from its protective package until you are
ready to install it.
■Immediately before removing the protecti ve material from the leads of a replac ement de vice, touch the protecti v e
material to the chassis or circuit assembly into which the device will be installed.
■Minimize body motions when handling unpackaged replacement devices. Motion, such as your clothes brushing
together, or lifting a foot from a carpeted floor, can generate enough static electricity to damage an electrostatically sensitive device
■Handle IC’s and EPROM’s carefully to avoid bending pins.
■Pay attention to the direction of parts when mounting or inserting them on Printed Circuit Boards (PCB’s).
Service Manual 1-5
Precautions
1-6
Reference Information
Reference Information
2
This section contains a tools list, list of abbreviations used in this manual, and a clearance required specification when
installing the Phaser 3150 printer.
2.1 Tools for Troubleshooting the Printer
The following tools are recommended for safe and easy troubleshooting as described in this service manual.
■Digital Voltage Meter (DVM) standard: indicating more than 3 digits
Depth: 452 mm (17.8 in.)
Height: 278 mm (10.9 in.)
Optional Tray 2: 3 kg (6.6 lb.) with packaging
Printing: 53 dBA
Power Saver ModeAvailable, user settings enabled
* Print speed will be affected by the operating system used, computing performance, application
software, connection method, media type, media size, and job complexity.
** Sound pressure level, ISO 7779
Service Manual 3-1
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