Xerox Phaser 3121 User Guide

This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible for any damages, direct or indirect, arising from or related to use of this manual.

© 2003 Xerox Corporation. All rights reserved.

Phaser 3121 and Xerox logo are trademarks of Xerox Corporation.

Centronics is a trademark of Centronics Data Computer Corporation.

IBM and IBM PC are trademarks of International Business Machines Corporation.

Microsoft, Windows, Windows 95, Windows 98, Windows Me, Windows NT 4.0 Windows 2000 and Windows XP are registered trademarks of Micorsoft Corporation.

All other brand or product names are trademarks of their respective companies or organizations.

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CONTENTS

Chapter 1: INTRODUCTION

Special Features ..................................................

1.2

Printer Components .............................................

1.4

Front View .....................................................

1.4

Inside View ....................................................

1.5

Rear View ......................................................

1.5

Understanding the Control Panel ............................

1.6

On Line/Error and Toner Save LEDs ...................

1.6

Cancel button .................................................

1.7

Chapter 2: SETTING UP YOUR PRINTER

Unpacking ..........................................................

2.2

Selecting a Location ........................................

2.3

Installing the Toner Cartridge ................................

2.4

Loading Paper .....................................................

2.6

Changing the Paper Size in the Tray ..................

2.8

Connecting a Printer Cable ....................................

2.9

Turning the Printer on .........................................

2.11

Printing a Demo Page ..........................................

2.12

Installing Printer Software ...................................

2.13

Printer Driver Features ...................................

2.13

Installing Printer software in Windows ..............

2.14

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Chapter 3: USING PRINT MATERIALS

Choosing Paper and Other Materials .......................

3.2

Sizes and Capacities .......................................

3.3

Guidelines for Paper and Special Materials ..........

3.4

Selecting the Output Location ................................

3.5

Printing to the Top Output Tray (Face down) .... 3.5

Printing to the Rear Output Tray (Face up) .......

3.6

Loading Paper .....................................................

3.7

Using the Tray ................................................

3.7

Using the Manual Feeder .................................

3.8

Printing on Envelopes ..........................................

3.10

Printing on Labels ...............................................

3.12

Printing on Transparencies ...................................

3.13

Printing on Card Stock or

 

Custom-sized Materials .......................................

3.15

Printing on Preprinted Paper .................................

3.16

Chapter 4: PRINTING TASKS

Printing a Document ............................................

4.2

Canceling a Print Job .......................................

4.4

Using a Favorite Setting ..................................

4.5

Using Help .....................................................

4.5

Setting Paper Properties .......................................

4.6

Using the Toner Save Mode ...................................

4.8

Printing Multiple Pages on One Sheet of Paper (N-Up Print-

ing) ..................................................................

4.10

Scaling Your Document .......................................

4.12

Fitting Your Document to a Selected Paper Size ......

4.13

Printing Posters ..................................................

4.14

Setting Graphic Properties ...................................

4.16

Printing Watermarks ...........................................

4.19

Using an existing Watermark ...........................

4.19

Creating a Watermark ....................................

4.20

Editing a Watermark ......................................

4.21

Deleting a Watermark ....................................

4.21

Printing Overlays ................................................

4.22

What is an Overlay? .......................................

4.22

Creating a New Page Overlay ..........................

4.22

Using a Page Overlay .....................................

4.24

Deleting a Page Overlay .................................

4.25

Using Output Options ..........................................

4.26

Setting Up Locally Shared Printer ..........................

4.28

Windows 9x/Me .............................................

4.28

Windows NT/2000/XP .....................................

4.29

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Chapter 5: MAINTAINING YOUR PRINTER

Maintaining the Toner Cartridge .............................

5.2

Redistributing Toner ........................................

5.3

Replacing the Toner Cartridge ..........................

5.4

Cleaning the Printer .............................................

5.5

Cleaning the Outside .......................................

5.5

Cleaning the Inside .........................................

5.5

Consumables and Replacement Parts .....................

5.8

Chapter 6: SOLVING PROBLEMS

Troubleshooting Checklist .....................................

6.2

Solving General Printing Problems ..........................

6.3

Clearing Paper Jams .............................................

6.7

In the Paper Exit Area .....................................

6.7

In the Paper Feed Area ....................................

6.9

Around the Toner Cartridge .............................

6.10

Tips for Avoiding Paper Jams When Printing

 

on the A5-sized Paper ....................................

6.11

Tips for Avoiding Paper Jams ...........................

6.12

Solving Print Quality Problems ..............................

6.12

Print Quality Checklist ....................................

6.12

Solving Print Quality Problems .........................

6.13

Troubleshooting Error Messages ...........................

6.18

Common Windows Problems ................................

6.19

Common Linux Problems .....................................

6.20

Chapter 7: APPENDIX

iv

Using Your Printer in Linux ....................................

7.2

Installing the Printer Driver ..............................

7.2

Changing the Printer Connection Method ............

7.6

Using the Configuration Tool ............................

7.8

Changing LLPR Properties ...............................

7.10

Printer Specifications ...........................................

7.12

Paper Specifications ............................................

7.13

Overview ......................................................

7.13

Supported Sizes of Paper ................................

7.14

Guidelines for Using Paper ..............................

7.15

Paper Specifications .......................................

7.16

Paper Output Capacity ....................................

7.16

Printer and Paper Storage Environment ............

7.17

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Xerox Phaser 3121 User Guide

Environmental and Safety Consideration

Laser Safety Statement

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a Class I laser product conforming to the requirements of IEC825/RN69825.

Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

WARNING

Never operate or service the printer with the protective cover removed from Laser/ Scanner assembly. The reflected beam, although invisible, can damage your eyes. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons:

vi

Ozone Safety

During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area.

If you need additional information about ozone, please contact your nearest Xerox dealer.

Power Saver

This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.

When the printer does not receive data for an extended period of time, power consumption is automatically lowered.

The energy star emblem does not represent EPA endorsement of any product or service.

Recycling

Please recycle or dispose of the packaging material for this product in an environmentally responsible manner.

Radio Frequency Emissions

FCC Regulations (USA)

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1 Reposition the receiving antenna.

2 Increase the separation between the equipment and receiver.

vii

3Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4 Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.

Canadian Radio Interference Regulations

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.

Declaration of Conformity (European Countries)

Approvals and Certifications

The CE marking applied to this product symbolizes Xerox Corporation. Declaration of Conformity with the following applicable 93/68/EEC Directives of the European Union as of the dates indicated:

January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.

January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws of the Member States related to electromagnetic compatibility.

A full declaration, defining the relevant Directives and referenced standards can be obtained from your Xerox Corporation representative.

WARNING: Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive (89/336/EEC).

WARNING: In order to allow this equipment to operate in proximity to Industrial, Scientific and Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures taken.

viii

SAFETY NOTES

This XEROX product and supplies are manufactured, tested and certified to strict safety regulations, electromagnetic regulations and established environmental standards.

WARNING: Any unauthorised alteration, which may include the addition of new functions or connection of external devices, may impact the product certification.

Please contact your XEROX representative for more information.

Warning Markings

All warning instructions marked on or supplied with the product should be followed.

This WARNING alerts users to areas of the product where there is the possibility of personal damage.

This WARNING alerts users to areas of the product where there are heated surfaces, which should not be touched.

Electrical Supply

This product shall be operated from the type of electrical supply indicated on the product's data plate label. If you are not sure that your electrical supply meets the requirements, please consult your local power company for advice.

WARNING

This product must be connected to a protective earth circuit.

This product is supplied with a plug that has a protective earth pin. This plug will fit only into an earthed electrical outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the electrical outlet if you are unable to insert the plug into it. Never use an earthed adapter plug to connect the product to a electrical outlet that lacks an earth connection terminal.

To disconnect all electrical power to the product, the disconnect device is the power cord. Remove the plug from the electrical outlet.

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Ventilation

Slots and openings in the product's enclosure are provided for ventilation. Do not block or cover the ventilation vents, as this could result in the product overheating.

This product should not be placed in a built-in installation unless proper ventilation is provided, please contact your XEROX representative for advice.

Never push objects of any kind into the ventilation vents of the product.

Operator Accessible Areas

This product has been designed to restrict operator access to safe areas only. Operator access to hazardous areas is restricted with covers or guards, which would require a tool to remove. Never remove these covers or guards.

Maintenance

Any operator product maintenance procedures will be described in the user documentation supplied with the product. Do not to carry out any maintenance on the product, which is not described in the customer documentation.

Cleaning Your Product

Before cleaning this product, unplug the product from the electrical outlet. Always use materials specifically designated for this product, the use of other materials may result in poor performance and may create a hazardous situation. Do not use aerosol cleaners, they may be flammable under certain circumstances.

For more information on Environment, Health and Safety in relation to this XEROX product and supplies, please contact the following customer help lines;

EUROPE: +44 1707 353434

USA:

1 800 8286571

CANADA: 1 800 8286571

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1INTRODUCTION

Congratulations on the purchase of your Printer!

This chapter includes:

Special Features

Printer Components

Understanding the Control Panel

Special Features

Your new printer is equipped with special features that improve the print quality, giving you a competitive edge. You can:

Print with excellent quality and high speed

You can print at 600 dots per inch (dpi). See page 4.16.

Prints 17 pages-per-minute (Letter size), 16 pages-per-minute(A4 size).

Dear ABC

Regards

WORLD BEST

Handle paper flexibly

Standard 250-sheet tray and a 1-sheet Manual Feeder support various sizes and types of paper.

Two output trays; select either the top output tray (facedown) or the rear output tray (face-up) for the most convenient access.

Create professional documents

You can customize your documents using Watermarks, such as “Confidential.” See page 4.19.

Print Posters. The text and pictures of each page of your document are magnified and printed across the selected sheet of paper. After the document has printed, trim off the white edges of each sheet. Tape the sheets together to form a poster. See page 4.14.

1.2 INTRODUCTION

Save your time and money

• Allows you to use the Toner Save mode to save toner. See

1

page 4.8.

Allows you to print multiple pages on one single sheet of paper to save paper (N-Up printing). See page 4.10.

This printer meets Energy Star guidelines for energy efficiency.

Print in various environments

You can print in Windows 95/98/Me/NT 4.0/2000/XP.

Your printer is compatible with Linux.

Your printer comes with both the Parallel and the USB interface.

INTRODUCTION 1.3

Printer Components

Front View

Output Support

Top output tray (Face down)

Control Panel

Front

Cover

Manual Feeder guide

Power switch

Tray

Manual Feeder

Paper level indicator

1.4 INTRODUCTION

Inside View

1

Toner cartridge

Front Cover

Rear View

Rear output tray

(Face up)

USB port

Power receptacle

Parallel port

INTRODUCTION 1.5

Understanding the Control Panel

On Line/Error( ) and Toner

Save( ) LEDs

LED

Description

 

 

If the lights green, the printer is ready to print.

If the lights red, the printer is experiencing an error, such as jammed paper, the open cover or the empty toner cartridge. See “Troubleshooting Error Messages” on page 6.18.

If you press the button while the printer is receiving data, the LED blinks red to cancel printing.

In Manual Feed mode, if there is no paper in the Manual

Feeder, the LED blinks red. Load paper into the Manual

Feeder and the LED stops blinking.

If the printer is receiving data, the LED slowly blinks green.

If the printer is printing the received data, the LED blinks green fast.

1.6 INTRODUCTION

LED

Description

1

If you press the

button in Ready mode, this LED is on

and the Toner Save mode is enabled.

 

If you press this button once again, this LED is off and the

 

Toner Save mode is disabled.

 

If the and LEDs blink, your system has some problems. To solve the problem, see “Troubleshooting Error Messages” on page 6.18.

Cancel( ) button

Function

Description

 

 

Printing demo page In Ready mode, press and hold this button for about 2 seconds until all LEDs blink slowly, and release.

Manual feeding

Press this button each time you load a sheet of paper in the

 

manual feeder, when you select Manual Feed for Source

 

from your software application. For detailed information,

 

see “Using the Manual Feeder” on page 3.8.

 

 

 

 

 

 

Cleaning inside

In Ready mode, press and hold this button for about 10

printer

seconds until all LEDs turn on, and release. After cleaning

 

the printer, one cleaning sheet is printed.

 

 

 

 

 

 

 

Canceling print job

Press this button during printing. The

 

 

 

LED blinks

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

while the print job is cleared from both the printer and the

 

computer, and then return to Ready mode. This may take

 

some time depending on the size of the print job.

 

In Manual Feed mode, you can’t cancel the print job by

 

pressing this button. For detailed information, see “Using

 

the Manual Feeder” on page 3.8.

 

Toner Save mode In Ready mode, press this button to turn the Toner Save on/off mode on or off.

For detailed information, see page 4.8.

INTRODUCTION 1.7

NOTE

1.8 INTRODUCTION

2Setting Up Your Printer

This chapter provides step by step information on setting up your printer.

This chapter includes:

Unpacking

Installing the Toner Cartridge

Loading Paper

Connecting a Printer Cable

Turning the Printer on

Printing a Demo Page

Installing Printer Software

Unpacking

1Remove the Printer and all accessories from the packing carton. Make sure that the printer has been packed with the following items:

Toner Cartridge

Power Cord

USB Cable

CD-ROM

Setup Guide

Notes:

If any items are missing or damaged, notify your dealer immediately.

Components may differ from one country to another.

The CD-ROM contains the printer driver, the User’s Guide, and the Adobe Acrobat Reader program.

2Carefully remove all of packing tapes from the printer.

Tape

2.2 SETTING UP YOUR PRINTER

Selecting a Location

 

Select a level, stable place with adequate space for air

 

circulation. Allow extra space for opening covers and tray. The

 

area should be well-ventilated and away from direct sunlight or

 

sources of heat, cold, and humidity. See the image below for

 

clearance space. Do not place the printer close to the edge of

2

your desk or table!

 

Clearance

Space

<![if ! IE]>

<![endif]>100 mm

<![if ! IE]>

<![endif]>(3.9 in.)

 

100 mm

100 mm

<![if ! IE]>

<![endif]>in.)

 

 

(3.9 in.)

(3.9 in.)

<![if ! IE]>

<![endif]>mm(37.5954.6

<![if ! IE]>

<![endif]>482.6 mm(18.8 in.)

 

 

552 mm(21.7 in.)

 

Front: 482.6 mm (enough space so that tray can be removed)

Back: 100 mm (enough space to allow opening of the rear out tray)

Right: 100 mm (enough space for ventilation)

Left: 100 mm

SETTING UP YOUR PRINTER 2.3

Installing the Toner Cartridge

1 Grasp the front cover and pull it toward you to open.

Note: Because the printer is very light, it may be moved when you use it; for example, when opening/closing the tray or installing/ removing the toner cartridge. Be careful not to move the printer.

2Remove the toner cartridge from its bag and remove the paper covering the cartridge.

3Gently shake the cartridge from side to side to distribute the toner evenly inside the cartridge.

CAUTION:

• To prevent damage, do not expose the toner cartridge to light for more than a few minutes. Cover it with a piece of paper, if left exposed for more than a few minutes.

If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

2.4 SETTING UP YOUR PRINTER

4Locate the cartridge slots inside the printer, one on each side.

2

5Grasp the handle and insert the cartridge in the printer until it snaps into place.

6Close the front cover. Make sure that the cover is securely closed. If the cover is not firmly closed, printing errors may occur when you print.

Note: When printing text at 5% coverage, you can expect a toner cartridge life of approximately 3,000 pages.

SETTING UP YOUR PRINTER 2.5

Loading Paper

You can load approximately 250 sheets of paper in the tray.

1 Pull the tray out of the printer.

Note: Because the printer is very light, it may be moved when you use it; for example, when opening/closing the tray or installing/ removing the toner cartridge. Be careful not to move the printer.

2 Push down the pressure plate until it locks in position.

3Prepare a stack of paper for loading by flexing or fanning them back and forth. Straighten the edges on a level surface.

2.6 SETTING UP YOUR PRINTER

4 Load paper with the print side facing down.

2

Make sure that all four corners are flat in the tray.

5Pay attention to the paper limit mark on the left inside wall of the tray. Paper overloading may cause paper jams.

Note: If you want to change the paper size in the tray, see “Changing the Paper Size in the Tray” on page 2.8.

6 Slide the tray back into the printer.

SETTING UP YOUR PRINTER 2.7

Changing the Paper Size in the Tray

1Pinch the rear guide as shown below to adjust for the paper length.

2Pinch the side guide as shown and slide it to the left flush against the paper.

Notes:

Do not push the width guide far enough to cause the material to warp.

If you do not adjust the width guide, it may cause paper jam.

2.8 SETTING UP YOUR PRINTER

Connecting a Printer Cable

To print from your computer, you need to connect your printer

 

to your computer with either a parallel interface cable or a

2

Universal Serial Bus (USB) cable.

 

Using a Parallel Cable

Note: To connect the printer to the parallel port of the computer requires a certified parallel cable. You will need to buy a IEEE1284 compliant cable.

1Make sure that both the printer and the computer are turned off.

2Plug the parallel printer cable into the connector on the back of the printer.

Push the metal clips down to fit inside the notches on the cable plug.

To the parallel port on your computer

3Connect the other end of the cable to the parallel interface port on your computer, and tighten the screws.

See your computer User’s Guide if you need help.

SETTING UP YOUR PRINTER 2.9

Using a USB Cable

Note: Connecting the printer to the USB port of the computer requires a certified USB cable.

1Make sure that both the printer and the computer are turned off.

2Plug the USB printer cable into the connector on the back of the printer.

To the USB port on your computer

3Connect the other end of the cable to the USB port on your computer.

See your computer User’s Guide if you need help.

Note: For using a USB cable, you must be running Windows 98/ Me/2000/XP. In Windows 98/Me, you must install the USB driver to add the USB port. See page 2.15.

2.10 SETTING UP YOUR PRINTER

Turning the Printer on

1Plug the power cord into the power receptacle on the back of the printer.

2 Plug the other end into a properly grounded AC outlet and

2

turn on the printer using the power switch.

 

To the AC outlet

CAUTION:

The fusing area at the rear portion of the inside of your printer is hot when powered. Be careful not to be burned when accessing this area.

Do not disassemble the printer when it is powered. Doing so may give you an electric shock.

SETTING UP YOUR PRINTER 2.11

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