Xerox Phaser 1235 Advanced User Guide

Phaser® 1235 Color Printer Advanced Features and Troubleshooting Manual

9/19/00

Copyright © Xerox Corporation. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Phaser DocuPrint

, PhaserShare®, ColorStix®, the TekColor® icon, Made For Each Other®,

, WorkSet®, Ethernet®, the stylized X, and XEROX® are registered trademarks of Xerox Corporation. PhaserLink™, PhaserPort™, PhaserPrint™, PhaserSym™, PhaserTools™, InfoSMART™, and the TekColor™ name are trademarks of Xerox Corporation. TekColor Care

and RealSUPPORTSM are service marks of Xerox

Corporation.

Adobe PostScript

, Acrobat®, Acrobat® Reader, Illustrator®, PageMaker®, Photoshop®, and

, ATM®, Adobe Garamond®, Birch®, Carta®, Mythos®, Quake®, and Tekton® are registered trademarks and Adobe Jenson™, Adobe Brilliant Screens™ technology, and IntelliSelect™ are trademarks of Adobe Systems Incorporated or its subsidiaries which may be registered in certain jurisdictions.

Apple Apple Chancery

, LaserWriter®, LocalTalk®, Macintosh®, Mac® OS, AppleTalk®, TrueType2®,

, Chicago®, Geneva®, Monaco®, and New York® are registered trademarks, and QuickDraw™ is a trademark of Apple Computer Incorporated. Marigold™ and Oxford™ are trademarks of AlphaOmega Typography. Avery™ is a trademark of Avery Dennison Corporation.

FTP

Software is a registered trademark of FTP Software, Incorporated.

PCL

and HP-GL® are registered trademarks of Hewlett-Packard Corporation. Hoefler Text was designed by the Hoefler Type Foundry. ITC Avant Guard Gothic Symbol

, ITC Zapf Chancery®, and ITC Zapf Dingbats® are registered trademarks of

, ITC Bookman®, ITC Lubalin Graph®, ITC Mona Lisa®, ITC

International Typeface Corporation. Bernhard Modern™, Clarendon™, Coronet™, Helvetica™, New Century Schoolbook™, Optima™, Palatino™, Stempel Garamond™, Times™, and Univers™ are trademarks of Linotype-Hell AG and/or its subsidiaries. MS-DOS Wingdings™ in TrueType

and Windows® are registered trademarks of Microsoft Corporation.

format is a product of Microsoft Corporation. WingDings is a trademark of Microsoft Corporation and TrueType is a registered trademark of Apple Computer, Inc. Albertus™, Arial™, Gill Sans™, Joanna™, and Times New Roman™ are trademarks of Monotype Corporation. Antique Olive

is a registered trademark of M. Olive. Eurostile™ is a trademark of Nebiolo. Novell Sun trademarks of Sun Microsystems, Incorporated.SPARC

and NetWare® are registered trademarks of Novell, Incorporated.

, Sun Microsystems®, and Sun Microsystems Computer Corporation® are registered

is a registered trademark of SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated.

UNIX

is a registered trademark in the US and other countries, licensed exclusively through X/Open Company Limited. Other marks are trademarks or registered trademarks of the companies with which they are associated.

Phaser 1235 Network Color Printers

PANTONE

Colors generated by the Phaser 850 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate colors. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees. All trademarks noted herein are either the property of Xerox Corporation, Pantone, Inc., or their respective companies. © Pantone, Inc., 1988.

Advanced Features and Troubleshooting Manual

Warranty

Printer Warranty

Xerox warrants that the Phaser 1235 Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Xerox, at its option, will:

(1) repair the product by means of telephone support or on-site service at no charge for parts or labor,

(2) replace the product with a comparable product, or

(3) refund the amount paid for the product, less a reasonable allowance for usage, upon its return.

Under this product warranty, Customer must notify Xerox or its authorized service representative of the defect before the expiration of the warranty period. To obtain service under this warranty, the Customer must first contact Xerox Telephone Support personnel or that of its authorized service representative. Telephone Support personnel will work to resolve issues professionally and quickly, however the Customer must reasonably assist Xerox or its authorized representative.

If telephone support is unsuccessful, Xerox or its authorized service representative will provide warranty repair at Customer's site without charge as provided below.

Service is available within the customary on-site service area in the United States and Canada for products purchased in the United States and Canada.

Inside the European Economic Area, service is available within the customary on-site service area for products purchased in the EEA

Outside the US, Canada, & EEA, service is available within the customary on-site service area in the country of purchase

A description of the customary on-site service area may be obtained from the local Xerox Customer Support Center or authorized Xerox distributor. On-site service is at Xerox or its authorized service representative’s sole discretion and is considered an option of last resort.

If the Customer’s product contains features that enable Xerox or its authorized service representative to diagnose and repair problems with the product remotely, Xerox may request that Customer allow such remote access to the product.

In the maintenance of the product, Xerox may use new or equivalent to new parts or assemblies for equal or improved quality. All defective parts and assemblies become the property of Xerox. Xerox, at its option, may request the return of these parts.

Phaser 1235 Network Color Printers

Consumables Warranty

Xerox warrants that toner cartridges will be free from defects in materials and workmanship for a period of one (1) year from date of installation. All other Customer Replaceable Consumables (CRCs) will be covered for a period of ninety (90) days (six (6) months where longer periods are required by law) from the date of installation, but not more than one (1) year from date of shipment. Under this warranty, the Customer must notify Xerox or its authorized service representative of the defect before the expiration of the warranty period. XEROX MAY REQUIRE THAT THE DEFECTIVE CRC BE RETURNED TO A DESIGNATED XEROX DEPOT OR THE XEROX REPRESENTATIVE FROM WHICH THE CRC WAS ORIGINALLY PURCHASED. Claims will be handled according to the current Xerox procedure.

These warranties shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Xerox shall not be obligated under these warranties:

a) to repair damage resulting from attempts by personnel other than Xerox representatives to install, repair or service the product unless directed by a Xerox representative;

b) to repair damage, malfunction, or degradation of performance resulting from improper use or connection to incompatible equipment or memory;

c) to repair damage, malfunction, or degradation of performance caused by the use of non-Tektronix/Xerox printer supplies or consumables or the use of Tektronix/Xerox supplies not specified for use with this printer;

d) to repair a product or CRC that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product or CRC;

e) to perform user maintenance or cleaning or to repair damage, malfunction, or degradation of performance resulting from failure to perform user maintenance and cleaning as prescribed in published product materials;

f) to repair damage, malfunction, or degradation of performance resulting from use of the product in an environment not meeting the operating specifications set forth in the user manual;

g) to repair this product after the limit of its duty cycle has been reached; all service thereafter shall be billed on a time and material basis;

h) to replace CRCs that have been refilled, are used up, abused, misused, or tampered with in any way.

THE ABOVE WARRANTIES ARE GIVEN BY XEROX WITH RESPECT TO THIS PRODUCT AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. XEROX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION. XEROX' RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A REFUND FOR DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE CONSUMABLES IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THESE WARRANTIES. XEROX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS) IRRESPECTIVE OF WHETHER XEROX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

Advanced Features and Troubleshooting Manual

For the software warranty please see the end user license agreement included with the software.

If you are an Australian consumer, you should be aware that the Trade Practices Act 1974 and equivalent State and Territory legislation (collectively "the Acts") contain special provisions designed to protect Australian consumers. Nothing in any Fuji Xerox warranty material excludes or limits the application of any provision of any of the Acts, where to do so would contravene the Acts or cause any part of this warranty to be void. In this warranty material, an implied condition or warranty, the exclusion of which from a contract with a "Consumer" (as defined in the Acts) would contravene any provision of the Acts or cause any part or all of this warranty to be void, is called a "Non-excludable Condition". To the full extent permitted by law, Fuji Xerox’s sole and total liability to the customer for a breach of any Non-excludable Condition (including for any consequential loss suffered by the customer) is limited, except as otherwise stated herein, to (at Fuji Xerox’ option) replacing or repairing the goods, or resupplying, or paying the cost of the resupply of, the services, in respect of which the breach occurred. Subject to the above, all conditions and warranties which would or might otherwise be implied in a Consumer contract, whether by operation of statute, inference from circumstances, industry practice or otherwise, are excluded.

Phaser 1235 Network Color Printers

User safety summary

Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.

Notes, Cautions and Warnings

The following special tags are used to denote information of importance to the user:

Note:

Information about your printer that is particularly helpful or useful.

Caution:

Conditions that can result in damage to the product.

Warning:

Conditions that can result in personal injury or loss of life.

Electrical Safety

■

Use the power cord supplied with your printer.

■

Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal.

■

Plug the power cable directly into a properly grounded electrical outlet. Do not use an extension cord. If you do not know whether an outlet is grounded, ask an electrician to check the outlet

Warning

Avoid the potential of severe electrical shock by ensuring the printer is properly grounded.

■

Do not place the printer where people may step on the power cable.

■

Do not place objects on the power cable.

■

Do not obstruct the ventilation openings. These openings are provided to prevent overheating of the printer.

Warning

Do not push objects into slots and openings on the printer. Making a contact with a voltage point or shorting out a part could result in fire or electrical shock.

■

If you notice unusual noises or odors, switch off the printer power immediately. Disconnect the power cable from the electrical outlet. Call an authorized service representative to correct the problem.

■

The power cord is attached to the printer as a plug-in device at the back of the printer. In the event it is necessary to remove all electrical power from the printer, disconnect the power cord from the power receptacle.

Advanced Features and Troubleshooting Manual

■

If any of the following conditions occur, switch off the printer power immediately, disconnect the power cord and call an authorized service representative.

■

The power cable is damaged or frayed.

■

Liquid is spilled into the printer.

■

The printer is exposed to water.

■

Any part of the printer is damaged.

Maintenance Safety

■

Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer.

■

Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a dangerous condition.

■

Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so. Power should be OFF when performing these installations. Except for user-installable options, there are no parts that you can maintain or service behind these covers.

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval and compliance with established environmental standards.

Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer.

■

Use the material and supplies specifically designed for your printer. The use of unsuitable materials may result in poor performance and possibly a hazardous situation.

■

Follow all warnings and instructions marked on, or supplied with, the printer, options and supplies.

■

Place the printer in a dust free area where the temperature range is 10 to 32° C (50° to 90° Farenheit) and the relative humidity is 10 percent to 85 percent.

■

Place the printer in an area where there is adequate space for ventilation, operation and servicing. The recommended minimal spacing is 90 cm (36 in.) in front of and above the printer, 60 cm (24 in.) behind the printer and 30 cm (12 in.) on each side of the printer. Do not block or cover the slots and openings on the printer. Without adequate ventilation, the printer may overheat.

■

For optimum performance, use the printer at elevations below 2,000 meters (6,560 ft.). Performance may diminish at elevations between 2,000 meters (6,560 ft.) and 3,000 meters (9,840 ft.). Use at elevations above 3,000 meters (9,840 ft.) exceeds operability limits.

■

Do not place the printer near a heat source.

■

Do not place the printer in direct sunlight.

■

Do not place the printer in line with the cold air flow from an air conditioning system.

Phaser 1235 Network Color Printers

■

Place the printer on a level, solid surface with adequate strength for the weight of the machine. The base printer weight without any packaging materials is 51 kg (113 lbs.).

■

The printer is heavy and must be lifted by two people. The illustration below shows the proper technique for lifting the printer.

51 kg

113 lbs.

■

Exercise care in moving or relocating the printer, it is front-heavy and could tip forward. Follow the recommended procedure when moving the printer from one location to another. Refer to the Phaser 1235 Network Color Printer Setup Instructions.

■

Do not place any liquids on the printer.

Warning

Be careful when working in areas inside the printer identified with a warning symbol. These areas may be very hot and could cause personal injury.

■

Wait 10-15 seconds between switching the printer off and on.

■

Keep hands, hair, neckties, etc., away from the exit feed rollers.

While printing, do not do any of the following:

■

Do not remove the media source tray that you have selected in the driver or front panel.

Advanced Features and Troubleshooting Manual

■

Do not remove any trays above the currently selected media source tray.

■

Do not open the covers while printing.

■

Do not switch off the printer power while printing.

■

Do not move the printer while it is printing.

Phaser 1235 Network Color Printers

Symbols as marked on product:

DANGER high voltage:

0730-05

Protective ground (earth) terminal:

0730-06

Hot surface on or in the printer. Use caution to avoid personal injury:

0730-09

Use caution. Refer to the manual(s) for information:

Warning

If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock. Electrical product may be hazardous if misused.

Warning

For your protection, do not defeat any interlocks.

Advanced Features and Troubleshooting Manual

Contents i

Getting to Know Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Base Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Media Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Input Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Output Destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

PDLs and Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Print Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Color-Management Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Convenience Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

SnapColor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Fax Friendly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Automatic Transparency Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Front Cover Different. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Separator Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Secure Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Proof Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Automatic Image Correction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Smooth Low-Resolution Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Event Notification by Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Remote Printing by Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printer Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Printed Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Printer Management Software CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the CD-ROMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Loading Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Selecting Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Storing Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Loading Print Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Tray 1, 2, or 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Multi-Sheet Bypass Feeder (MBF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Advanced Features and Troubleshooting Manual

xii

Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Configuring the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Printer Driver Features List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Printer Driver Feature Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Automatic Image Correction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Black and White printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Black Overprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Booklet Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Collation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Color Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Cover page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Duplex (2-Sided Printing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Front cover different. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

First page different . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Font substitution table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Smooth Low Resolution Images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Image Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Mirror Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

N-Pages Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Multiple Pages Per Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Negative Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Policy (Page) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Print on Both Sides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Process Grayscale Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Proof Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Secure Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Separators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

TrueType Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Managing Printer Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

xiii Phaser 1235 Network Color Printers

Using the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Front Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

The Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Front Panel Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Basic Menu Navigation Technique . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Printing Printer Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Printing Secure Print and Proof Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Deleting Secure Print and Proof Print Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Setting Network Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Menu Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Menus, Items and Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Special Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Front Panel Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Using Printer Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Network Printer Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

CentreWare DP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

CentreWare MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

CentreWare Internet Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Maintaining the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Regular Printer Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Adjusting Color Density and Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Printing a Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

What To Look For . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Interpreting the Test Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Making Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Black Density Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Color Density Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Color Balance Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Adjustment Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Before You Begin Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Advanced Features and Troubleshooting Manual xiv

Printer Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Customer-Replaceable Consumables (CRCs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Front Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Printer Management

Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Solving Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Using Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Disk Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Downloading Fonts, Forms and Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Font Download Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

FSDOWNLOAD Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

FSDELETE Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Token Ring Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Relative Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Performance Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Print Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Controller Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Page Description Languages (PDL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Resident Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Notices and Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

FCC Notices (USA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Radio Frequency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Certifications (Canadian) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

60 HZ, 115 V. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

European Markets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

xv Phaser 1235 Network Color Printers

CE Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

EN55022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Upgrade Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Advanced Features and Troubleshooting Manual xvi

Getting to Know Your Printer

Introduction

In this chapter, you will become familiar with the features of your printer and learn where to locate specific printer parts.

Before you use your printer, be sure to perform all the steps outlined in your printer’s setup guide and connect the necessary cables.

Your printer may also have one or more optional features already installed. First verify your exact equipment options before proceeding further. All optional features described in this manual are available for your printer and are user installable. For more information, refer to the Phaser 1235 Color Printer User Guide.

Advanced Features and Troubleshooting Manual 1

Getting to Know Your Printer

Printer Components

Base Configuration

Front View

1 Output bin

(media delivered face-down)

2 Top cover

(Cover A)

3 Front panel

4 Top cover release

5Multi-sheet

Bypass Feeder (MBF) (shown closed)

6Multi-sheet

Bypass Feeder release

7 Front cover

(Cover B)

8 Front cover

release

9 Tray 1 level

indicator

10 Tray 1

(Universal Tray)

121

Rear View

1 Ethernet UTP

connector

2 Optional interface

slot

3 Parallel connector

4 Face-up bin

(shown closed)

5Power cord

receptacle

6Power switch

2 Phaser 1235 Network Color Printers

Internal Components

Top View

Getting to Know Your Printer

1Fuser

2 Cyan imaging

drum

3 Slot for magenta

imaging drum

4 Slot for yellow

imaging drum

5 Black toner

cartridge (on top of black imaging drum)

6 Black imaging

drum

7 Transfer belt

(not visible when all four imaging drums are in place)

Rear View

1 Face-up bin

(shown open)

Advanced Features and Troubleshooting Manual 3

Getting to Know Your Printer

Printer Options

Optional Paper Trays

1Tray 2

(530-sheet feeder)

2Tray 3

(530-sheet feeder)

Duplex (2-Sided) Option

1 Duplex option

(shown partially pulled out)

4 Phaser 1235 Network Color Printers

Getting to Know Your Printer

Printer Features

Your printer has many special features that enable you to achieve the results you need for your specific print job. Features vary according to the options installed on your printer. This section will help you become familiar with your printer's features and capabilities.

Media Handling

Your printer has several media input sources and output destinations as described below.

Input Sources

■

The standard Multi-sheet Bypass Feeder (MBF) functions as either a single-sheet manual-feed tray or a tray for up to 100 sheets of standard 20-lb. (75 up to 80 standard or premium transparency sheets and a smaller number of sheets of special media.

■

Tray 1 is the standard input tray that holds up to 530 sheets of 20-lb. (75 g/m

paper or 175 standard or premium transparencies.

■

Tray 2 is the optional input tray installed immediately below Tray 1. It holds up to

530 sheets of 20-lb. (75

g/m

) bond paper. Transparencies are not supported from this

tray.

g/m

) bond paper,

) bond

■

Tray 3 is the optional input tray installed immediately below Tray 2. Like Tray 2, it

holds up to 530 sheets of 20-lb. (75

g/m

) bond paper. Transparencies are not

supported from this tray.

Trays 1, 2 and 3 all have paper-size sensing, low-paper sensing and tray-empty sensing. Paper levels are indicated on a gauge visible at the front of the tray. When the level reaches approximately 40 sheets, the low paper warning displays on the front panel.

The Multi-sheet Bypass Feeder (MBF) has tray-empty sensing, but not paper-size sensing.

Refer to Loading Print Media on page 13 for information on supported media and instructions on loading the trays.

Output Destinations

■

The standard face-down bin (see Front View on page 2) holds up to 500 sheets and receives prints face-down. It has bin full detection.

■

The face-up bin (see Rear View on page 3) holds up to 100 sheets and receives prints face-up (at the rear of the printer) .

Note

When the rear door is open, all prints are diverted to the face-up bin.

Note

Face-up bin does not have bin full detection.

Advanced Features and Troubleshooting Manual 5

Getting to Know Your Printer

2-Sided Printing

A duplex option is available for your printer which enables 2-sided printing on specific media types and sizes. For information on supported media, refer to Supported media and media sizes on page 15.

Connectivity

Your printer contains the following interfaces for connecting to a host computer or network:

■

IEEE 1284 bi-directional parallel port (built-in)

■

Ethernet 10BaseT and 100BaseTX (built-in)

■

Token Ring (optional)

The following network operating systems are supported:

■

NetWare 3.1x, 4.1x, 5.0, NDPS

■

Windows 2000, NT 4.0

■

Windows 95/Windows 98/ Windows ME/ Windows 2000

■

OS/2 Warp/LAN Server

■

Mac OS 7.6.1+, 8.x, 9.x, OSX

■

UNIX (SCO, Red Hat Linux, Solaris, HP-UX, IBM/AIX, SGI, DEC)

For more detailed information about supported network environments and protocols, refer to the Phaser Quick Netowrk Install Guide on your Printer Management Software CD-ROM.

6 Phaser 1235 Network Color Printers

Getting to Know Your Printer

PDLs and Fonts

Your printer includes the following Page Description Languages (PDLs):

■

Adobe PostScript 3 with 136 resident Adobe Type 1 fonts

■

An emulation of HP PCL5c with 46 resident Intellifont fonts

■

PDF (requires optional hard disk drive)

■

TIFF (requires optional hard disk drive)

The printer automatically detects a print job’s PDL and uses to the appropriate PDL interpreter for processing.

Resolution

Your printer provides the following imaging resolutions:

■

600 x 600 dpi (dots per inch)

■

600 x 1200 dpi

Print Speed

The print speed depends on the model and configuration of your printer and the complexity of your print jobs. Maximum rated print speeds are:

■

20 pages per minute (ppm) for black only printing

■

12 ppm for color printing

Color-Management Systems

The following host-based color management systems can be used with the printer:

■

PANTONE Color Matching System

■

Apple ColorSync 2.5

■

Image Color Matching (ICM) for Windows 95/Windows 98/ Windows ME, Windows NT and Windows 2000

■

ICC (International Color Consortium)

Advanced Features and Troubleshooting Manual 7

Getting to Know Your Printer

Convenience Features

SnapColor

The SnapColor feature provides the optimum settings for documents with both graphics and text. This produces the best output for most documents.

Fax Friendly

The Fax Friendly feature changes your color document to patterns of black and white so that it can be used as a fax original or for black and white copying.

Automatic Transparency Detection

The printer detects transparencies and optimizes the printing process to ensure the best possible print quality. Transparencies can only be printed from Tray 1 or the Multi-sheet Bypass Feeder (MBF). Use only Phaser 35 series transparencies.

Front Cover Different

Prints the first page of your document from a different paper tray than the remaining pages. This permits you to specify the media size and type for the front cover page of a document.

Separator Pages

Inserts a blank separator sheet after each printed page or transparency. Job separators are available using the Windows 9x/ME/2000 driver. Job separators are placed at the end of each job. Separator pages can be taken from a different paper tray than the printed pages.

Secure Print

Use for printing confidential documents. Requires installation of the optional hard disk drive. Automatically holds your password-protected document within the hard disk drive. When you're ready to print your job, you go to the front panel and release the job for printing by entering the corresponding four-digit numeric password. Once the file is printed, it is automatically deleted from the hard disk drive.

Proof Print

Print and proof a single copy of a document before printing the remaining copies. Requires installation of the optional hard disk drive. The remaining sets are held in the printer's hard disk drive until you release the job for printing at the front panel by entering the corresponding four-digit numeric password.

8 Phaser 1235 Network Color Printers

Getting to Know Your Printer

Automatic Image Correction

Optimizes printing of photographs or bitmapped images. It enhances RGB images if the exposure level, color balance, sharpness, brightness, or contrast settings in the original image have not been optimized.

Smooth Low-Resolution Images

Enhances low-resolution graphics. Ideal for images from the World Wide Web.

Event Notification by Email

Sends an email message to your workstation when the printer requires attention — for example, low/no paper, low/no toner, etc. To use this feature, establish a mail account for the printer and configure the Xerox Mailinx feature in CentreWare Internet Services. (See the CentreWare Internet Services User Guide located on the Phaser 1235 Color Printer CD-ROM for more information.)

Remote Printing by Email

Configure the printer with an email address to enable remote submission of print jobs by email. You can user your favorite email program to email print jobs to the printer. To use this feature, establish a mail account for the printer and configure the Xerox Mail Port Monitor. (See the CentreWare Internet Services User Guide located on the Printer Management Software CD-ROM for more information.)

Advanced Features and Troubleshooting Manual 9

Getting to Know Your Printer

Printer Documentation

Documentation for your printer is provided in either printed or electronic form and is also available on the Xerox web site: www.xerox.com/officeprinting/1235support.

Printed Documentation

Your printer was packaged with the following pieces of printed documentation:

■

Setup Poster — shows you how to get your printer up and running.

■

User Guide — provides information on day-to-day printer operation.

CD-ROM Documentation

Your printer was packaged with two CD-ROMs:

Phaser 1235 Color Printer CD-ROM

This CD-ROM contains the following documentation:

■

Setup Poster — shows you how to get your printer up and running.

■

User Guide — provides information on day-to-day printer operation.

■

Advanced Features and Troubleshooting Manual (this book)

■

Software Install Notes ReadMe

■

Internet Services Help

Note

Printer drivers are also contained on the Phaser 1235 Color Printer CD-ROM. The majority of driver documentation is provided in the help files included with the drivers.

■

Supplies re-order document

10 Phaser 1235 Network Color Printers

Getting to Know Your Printer

Printer Management Software CD-ROM

This CD-ROM contains the following documentation and uilities:

■

Phaser 1235 Color Printer Quick Network Install Guide

■

CentreWare Internet Services User Guide

■

CentreWare DP User Guide

■

CentreWare MC User Guide

■

Xerox PrinterMap User Guide

■

Printer Map

■

CentreWare DP

■

CentreWare UNIX

■

CentreWare for TTY UNIX Utilities

Using the CD-ROMs

All documentation on the CD-ROMs is provided as PDF (Portable Document Format) files and can be opened in Adobe Acrobat Reader (provided on the CD-ROM if you do not already have it installed on your computer).

These files contain hypertext links that enable you to jump from the Table of Contents or Index directly to the page where you are looking for information, as well as from page to page where information is cross-referenced. Simply move the cursor over a hypertext link and then click on the link to jump to the link’s destination.

The PDF files also enable you to print the specific pages you need, rather than printing an entire chapter or manual.

Both the Phaser 1235 Color Printer CD-ROM and the Printer Management Software CD-ROM are provided with installation booklets in their respective cases. You can also refer to the ReadMe files on the CD-ROMs for more information.

Advanced Features and Troubleshooting Manual 11

Getting to Know Your Printer

12 Phaser 1235 Network Color Printers

Loading Print Media

Selecting Print Media

This chapter will help you understand what kinds of paper and other print media to use with the printer and also how to properly position the media in the printer’s paper trays.

The printer supports a variety of media types and sizes.

■

Supported media and media sizes on page 15 lists the sizes of paper, envelopes and other print media for use with the printer’s paper trays.

■

The printer supports weights of paper as follows:

■

60-176 g/m2 (16-47 lb. bond) via the standard and optional paper trays

■

60-203 g/m2 (16-54 lb. bond) via the Multi-sheet Bypass Feeder (MBF)

■

75-105 g/m2 (20-28 lb. bond) for automatic 2-sided printing via the MBF

■

Media especially sensitive to curl (transparencies, labels, etc.) should be output to the face-up bin at the rear of the printer instead of to the standard face-down bin on top of the printer.

■

To use the printer’s automatic 2-sided printing capability:

■

The optional duplex module must be installed.

■

Only media with a weight from 75 to 105 g/m2 (20-28 lb. bond) should be used. All other media weights must be printed 1-sided.

Note

Do not attempt 2-sided printing on transparencies, labels, envelopes, postcards, card stock or glossy paper. The Multi-sheet Bypass Feeder will not feed media heavier than 28 lb. bond paper.

■

The paper must feed from a 530-sheet tray (Tray 1, Tray 2 or Tray 3). If paper is fed from the Multi-Sheet Bypass Feeder, it may not be printed 2-sided automatically, but may be printed 2-sided manually.

■

Use only Xerox Phaser 35 Series transparencies as other transparencies may cause damage to the fuser. Any damage caused due to the use of unsupported media will not be covered by your printer’s warranty.

Advanced Features and Troubleshooting Manual 13

Loading Print Media

Do not use the following media in the printer:

■

Wrinkled, torn, or bent paper

■

Moist or wet paper

■

Curled paper

■

Paper with an electrostatic charge

■

Glued paper, or paper with gummed surfaces

■

Paper with special coating

■

Paper unable to withstand a temperature of 165 degrees C (302 degrees F)

■

Thermal paper

■

Carbon paper

■

Carbonless paper

■

Paper with paper fasteners, ribbons, tape, staples, etc. attached

■

Heavily textured paper

■

Label sheets that have previously been run through the printer and from which printed labels have been removed

■

Paper with high rag content

■

Transparencies other than Xerox Phaser 35 Transparencies

Note

Using media not recommended for the Phaser 1235 Color Printer may result in paper jams, print quality problems or printer damage. See Ordering Information

for Printer Supplies on page 117

14 Phaser 1235 Network Color Printers

Supported media and media sizes

Loading Print Media

Media Media Size Can be printed from: Can be

Comments

printed:

Tray 1Tray 2Tray 3Multi-

sheet

sided2-sided Bypass Feeder

A4 A5 A6 Statement B5-JIS Executive Letter SP Folio Legal Ledger UK Foolscap

Folio 8 x 10 in.

210 x 297 mm • • • • • •

148 x 210 mm • • • • • •

105 x 148 mm • •

5.5 x 8.5 in. • •

182 x 257 mm • • • • • •

7.25 x 10.5 in. • • • • • •

8.5 x 11 in. • • • • • •

215 x 315 mm • •

8.5 x 14 in. • • •

11 x 17 in. • • •

8 x 13 in. 200 x 325 mm

8.5 x 13 in. • • • • • •

200 x 250 mm

••

Envelopes COM-10 Monarch DL JIS C5

4.13 x 9.5 in.

3.88 x 7.5 in.

110 x 220 mm

175 x 250 mm

162 x 229 mm

••

Transparencies A4 Letter

210 x 297 mm

8.5 x 11 in.

•

Labels A4 Letter

†

If paper is fed from the Multi-sheet Bypass Feder, it may NOT be printed 2-sided

210 x 297 mm

8.5 x 11 in.

•

†

If media is sensitive to curl, printint to the face-up bin at the rear of the printer is recommended.

Printing to the face-up bin at the rear of the printer is recommended.

Use only Xerox Phaser 35 Series transparencies. Printing to the face-up bin at the rear of the printer is recommended.

Printing to the face- bin at the rear of the printer is recommended.

automatically, but may be printed 2-sided manually.

Advanced Features and Troubleshooting Manual 15

Loading Print Media

Storing Print Media

Print quality is optimized when paper and other print media are properly stored. Proper storage ensures optimum print-quality and reduces the frequency of paper jams.

■

Store the media in its original packaging on a flat surface, in a relatively low-humidity environment.

■

Avoid storing media in any way that will cause wrinkling, bending, curling, etc.

■

Do not unwrap media until you are ready to use it and rewrap any media you are not using.

■

Do not expose media to direct sunlight or high humidity.

Loading Print Media

Tray 1, 2, or 3

Each paper tray holds up to 530 sheets of 75 g/m2 (20 lb. bond) paper. Capacity is reduced for heavier/thicker stock. To load print media in a paper tray, use the following steps. For more detailed instructions, see the Phaser 1235 Color Printer User Guide.

Pull out the tray.

2 Fan the media to release sheets that are stuck

together.

16 Phaser 1235 Network Color Printers

Loading Print Media

3 Insert a stack of paper into the tray. For proper print

orientation:

Single-sided printing

The print side should be face-down.

■

Drilled holes should be on your left as you

■

face the printer.

Letterhead should be at the front of the tray

■

face-down.

Two-sided printing

The print side for page one should be face-up.

■

Drilled holes should be on your left as you

■

face the printer.

Letterhead should be at the back of the tray.

■

4 Adjust the width and length guides to fit the stack.

5 Observe the fill line on the left side of the Universal

Tray.

Note

Do not load paper or transparencies above this line because you may damage the printer.

Paper: 530 sheets (75 g/m2/ 20 lb. bond paper)

■

Transparency: 175 Standard or Premium

■

sheets

6 Close the tray.

Advanced Features and Troubleshooting Manual 17

Loading Print Media

7 Set the Front Panel to match the loaded media type.

From the front panel press the Menu† buttons to scroll to Tray Menu.

Press the Item buttons to scroll to Tray 1 Type (if loading Tray 1).

Press the Value buttons to select an option listed:

- Plain, 60-90 g/m2 (16-24 lb. bond)

- Preprinted, 60-90 g/m

- Letterhead, 60-90 g/m2 (16-24 lb. bond)

- Transparency

- Prepunched, 60-90 g/m

- Bond, 60-90 g/m2 (16-24 lb. bond)

- Recycled, 60-90 g/m

- Color, 60-90 g/m

- Card Stock, 121-176 g/m2 (45-65 lb. cover)

- Light Card Stock, 90-120 g/m bond)

(16-24 lb. bond)

(24-32 lb.

Press the Enter button to save your selection.

Press the On-line button to exit the Menu.

†

Note that the buttons have graphics and numbers only (no written labels) on the 220 V models of the printer. Please see Front Panel Layout on page 39 for button numbers and graphics.

18 Phaser 1235 Network Color Printers

Loading Print Media

Multi-Sheet Bypass Feeder (MBF)

The Multi-sheet Bypass Feeder (MBF) will hold up to 100 sheets of 75g/m2 (20 lb. bond). Capacity is less for heavier/thicker stock. To load print media in the Multi-Sheet Bypass Feeder, use the following steps. For more detailed instructions, see the Phaser 1235 Color Printer User Guide.

Open the Face-up output bin at the rear of the printer and swing out the two extensions where the media will exit (a). Open the Multi-sheet Bypass Feeder tray and unfold the single extension (b).

2 Insert the media and adjust the guide for the media

width:

• Print side should be face-up.

• Letterhead should be face-up at the bottom of the tray.

• Tuck flaps inside envelopes to reduce wrinkling.

• Envelope flaps should be face-down on your right as you face the printer.

• Labels and Xerox Premium Business Cards should be face-up.

Advanced Features and Troubleshooting Manual 19

Loading Print Media

3 Adjust the guides to fit the media width.

4 Set the front panel to match the media type loaded

in the MBF (Multi-Sheet Bypass Feeder).

From the front panel, press the Menu

†

buttons to scroll to Tray Menu.

Press the Item buttons to scroll to MBF Type.

Press the Value buttons to select an option listed:

- Plain, 60-90 g/m2 (16-24 lb. bond)

- Preprinted, 60-90 g/m

- Letterhead, 60-90 g/m

- Transparency

- Prepunched, 60-90 g/m

- Labels, 121-203 g/m

- Bond, 60-90 g/m2 (16-24 lb. bond)

- Recycled, 60-90 g/m

- Color, 60-90 g/m

- Card Stock, 121-203 g/m2 (45-75 lb. cover)

- Light Card Stock, 90-120 g/m lb.bond)

-Envelope

(16-24 lb. bond)

(74-125 lb. tag)

(16-24 lb. bond)

(24-32

- Glossy, 121-160 g/m2 (82-108 lb. book)

- Postcard, 121-203 g/m

5 Set the front panel to match the loaded media size

and press Enter to save your selection.

6 Set the front panel to match the media size loaded in

the MBF.

Press the Item buttons to scroll to MBF

(45-75 lb. cover)

Size.

Scroll with the Value buttons to select the appropriate size.

Press the Enter button to save your selection.

Press the On-line button to exit the Menu.

7 From the driver:

Select Multi-sheet Bypass Feeder (MBF) as Paper Source.

Select the appropriate media size and type.

20 Phaser 1235 Network Color Printers

Loading Print Media

Note

To avoid possible print-quality and media-feed problems, make sure that the loaded media matches the tray type setting.

8 Send the job to the printer.

†

Note that the buttons have graphics and numbers only (no written labels) on the 220 V models of the printer. Please see Front Panel Layout on page 39 for button numbers and graphics.

Advanced Features and Troubleshooting Manual 21

Loading Print Media

22 Phaser 1235 Network Color Printers

Printing

This chapter provides information on using printer drivers to control the printer.

For information on networking-specific printing issues and printer management software, refer to the documentation on the Printer Management Software CD-ROM.

Printing Options

The printer offers a variety of options for submitting a file for printing, depending on your environment and preferences. These options are listed in the table below.

Printing Options

Method Option Description

Print directly from an application.

Print via a print file submission.

† Supported file types: PostScript, PCL5c, PDF, TIFF and text files. ‡IP Only, Not IPX

Direct-connected printing The port is set to LPT1: (or equivalent)

For example: copy <filename> LPT1.

Through a network The port is configured for a direct network

connection (lpr) or to a network queue.

Through the mail port monitor The port is set to the Xerox Mail Port Monitor

and the printer has an email address.

CentreWare DP Send the print file to the printer using

CentreWare DP ( TCP/iP networks).

CentreWare for Solaris Send the print file to the printer using

CentreWare for Solaris.

Xerox CentreWare TTY for UNIX

CentreWare Internet Services Send the print file to the printer using

Attachment to a mail note Send the print file to the printer as an

Send the print file to the printer using CentreWare TTY for UNIX (other supported UNIX platforms).

CentreWare Internet Services (embedded web server).

attachment to a mail note (requires that the printer have an email address).

†

Advanced Features and Troubleshooting Manual 23

Printing

Printer Drivers

A printer driver is software that you load on your workstation or server. To achieve the best results from your color printer, it’s essential that you use the proper printer driver for your operating system and printer configuration.

Printer drivers provide access to features unique to your printer. Although there are many print options and features that are a part of the software applications you use, your printer also contains many distinctive features of its own. For example, your custom printer drivers enable you to use the SnapColor feature that is available in your printer.

You may use either the Adobe PostScript printer driver (recommended) or the PCL5c printer driver. The PostScript printer driver allows access to more of the exclusive and powerful Xerox printing features.

The table below lists the supported drivers by PDL (Page Description Language) along with supported operating systems

Note

The printer was shipped with the latest drivers available at the time of manufacture. You can check for newer drivers on the Xerox web site:

www.xerox.com/officeprinting/1235support

Printer Drivers by PDL

PDL Platform/Environment Operating System

Adobe PostScript 3 Windows Windows 95/Windows 98/ Windows ME

IBM OS/2

Macintosh System 7.6.1, 8.x, 9.x

UNIX Solaris 2.5, 2.5.1, 2.6.7; IBM AIX 4.2.x, 4.3.x; HP-Ux 10.x, 11.x; SGI 6.2, 6.4; DEC 4.0; SCO UnixWare 7.0, Linux Red Hat 5.0

†

PCL5c

†

Must be downloaded from website: ftp://ftp.tekcolor.com/

Windows Windows 95/Windows 98/Windows ME

†

Windows NT 4.0 with Service Pack 4+ Windows 2000

OS/2 WARP

CentreWare Services for UNIX Systems UNIX TTY Services

Windows NT 4.0 with Service Pack 4+ Windows 2000

Installing the Printer Drivers

Instructions on how to load the printer drivers are on the printer’s CD-ROM. In addition, your System Administrator can download drivers directly to each workstation on the network.

24 Phaser 1235 Network Color Printers

Printing

Configuring the Printer Drivers

Be sure to properly configure the printer driver for your printer and its installed options, such as additional media trays, the hard disk drive, duplex module, etc. If the printer driver is not properly configured, the optional features, such as 2-Sided Printing, Proof Printing, Secure Printing, Tray 2 and 3 sources, etc., will not be available.

Printing a configuration sheet:

On the printer’s front panel, press the Menu Up† or Menu Down until you see:

Menus Print Menu

2 Press the Item Up or Item Down buttons until you see:

Print Menu Config Sheet

3 Press the Enter button to print the page.

4 At your computer, go to the printer settings. Open the printer driver dialog and click the Printer

Configuration tab. (This procedure will differ slightly with different operating systems.)

5 Enable (check) the items in the driver dialog that are listed on the printed Configuration page.

6 Click OK to close the printer driver dialog.

†

Note that the buttons have graphics and numbers only (no written labels) on the 220 V models

of the printer. Please see

Front Panel Layout

on page 39 for button numbers and graphics.

Advanced Features and Troubleshooting Manual 25

Printing

Printer Driver Features List

The table below shows the features available in each type of printer driver.

Printer Driver Features List

Feature Macintosh PSWindows

9X/ME PCL5c

Windows 9X/ME PS

Windows NT 4.0/ 2000

Windows NT 4.0/ 2000 PS

PCL5c

Automatic Image Correction •

Black-and-white printing • • •

Black overprint • • •

Booklet printing • •

Multiple-up (n-up) • •

‡

Collation • ••••

Color mode • ••••

Cover page (First Page Different,

• ••••

Front Cover)

Duplex (2-sided printing) • • • •

Font substitution table • •

Image Quality •

Image Orientation • •

†

Media Type • • • •

Mirror image • • •

Negative image • • •

Orientation • • • •

Paper size • ••••

(Page) Policy •

Print mode • • • •

Process Grayscale graphics • • •

Proof print ••••

Secure print ••••

Separation pages ••••

Smooth Low-Resolution Images •

Transparency separators •

TrueType options • • •

†

Scaling • • •

Watermarks •••

‡

†

‡

•

†

•

‡

•

†

•

†

‡

†

‡

•

† Windows NT 4.0 only ‡ Windows 2000 only

26 Phaser 1235 Network Color Printers

Printing

Printer Driver Feature Descriptions

The following sections provide a general overview of the printer driver features. Implementations of some features vary based on your operating system. For more detailed information on the features of your printer driver, see the online help in the driver software.

Automatic Image Correction

Optimizes printing of photographs or bitmap images. It enhances RGB images if the exposure level, color balance, sharpness, brightness, or contrast settings in the original image have not been optimized. Good images will not be affected by this setting. The default mode is Off.

Black and White printing

The options are:

■

Grayscale

Transforms all color data to equivalent gray levels, with an attempt to preserve color differences as gray density differences. Use this mode for producing the best possible black and white version of a color document.

■

Fax Friendly

Transforms colors to black and white patterns in such a way that the information is preserved and the resulting patterns remain visible when copied or transmitted via Fax. Use this mode for printing a version of a color document that is to be photocopied or faxed in black and white.

Black Overprint

Reduces thin white outlines that may appear around black text edges on color backgrounds.

Advanced Features and Troubleshooting Manual 27

Printing

Booklet Creation

Prints your document in the form of a small book. You must have the optional duplex module installed to use this feature.

■

It is available for any paper size that is supported for 2-sided (duplex) printing (see Duplex (2-Sided Printing) on page 31).

■

Your booklet can have any number of page images and the driver prints it on one-fourth that number of sheets of paper.

■

If the number of page images is an exact multiple of four, there will be no blank pages in the final book. If the number of pages in the book is not in multiples of four, the last page, last two pages, or last three pages may be blank.

■

The driver reduces each page image by fifty percent and prints two images on each side of a sheet of paper. To create the booklet, fold the pages and staple them after they print.

■

The 2-Sided option must be set to On to use this option.

■

On a folded sheet of paper with two page images, the horizontal distance from the fold to the page image is called the gutter. The Gutter control allows you to set this distance to zero, 50, 100, or 150 dots.

28 Phaser 1235 Network Color Printers

■

When you fold several pages into a booklet, the thickness of the paper forces the page image of the inner pages to shift slightly outward. The Creep control allows you to choose a number of dots by which to shift the page images inward to compensate for the thickness of the paper. You can choose any value from zero to 20.

Collation

Allows job collation (for multiple-copy jobs only). Options :

Printing

■

Uncollated (the default setting)

For example, five uncollated copies of a three-page job will result in five copies of page 1, then five copies of page 2 and finally five copies of page 3; that is: 1, 1, 1, 1, 1, 2, 2, 2, 2, 2, 3, 3, 3, 3, 3.

■

Collated

Use this option when you want to print two or more separate sets of a job that contains two or more pages. For example, five collated copies of a three-page job will result in one set of all three pages in order, then a second set of all three pages in order, then a third set of all three pages in order and so on: 1, 2, 3, 1, 2, 3, 1, 2, 3, 1, 2, 3, 1, 2, 3.

Advanced Features and Troubleshooting Manual 29

Printing

Certain print jobs are always collated, such as Proof Print jobs (see Black and White printing on page 27) and Secure Print jobs (see Secure Print on page 36) or jobs that request Separators on page 36).

Color Modes

The modes are:

■

SnapColor

Use this mode for most color printing. It provides the best results for documents with a mixture of graphics, text and pictures. This is the default mode.

■

Unadjusted

Use this mode for printing from applications that do all their own color management and transformation. This mode provides no color correction.

■

ICC Saturation

Use this mode for documents where the primary content is business graphics. This mode follows ICC guidelines for saturation color matching.

■

ICC Perceptual

Use this mode for documents in which the primary content is photo-realistic images. This mode follows ICC guidelines for perceptual color matching.

■

ICC Colorimetric

Use this mode for specialized applications that can make use of actual colorimetric color correction. This mode follows ICC guidelines for colorimetric color matching.

■

CMYK Simulation

Use this mode for printing pre-press proofs. This mode simulates the print effect of offset-press CMYK printing according to standards such as Standard Web Offset Press (SWOP).

Cover page

Prints a front cover, which is the first page of a print job. It is printed on media different from the rest of the printed document.

30 Phaser 1235 Network Color Printers

Printing

Duplex (2-Sided Printing)

Enables you to print jobs on both sides of the physical sheet of paper. It requires installation of the optional Duplex Module. Automatic 2-sided printing can only be done from Trays 1, 2 and 3, but not from the Multi-sheet Bypass Feeder (MBF). Transparencies are not supported for 2-sided printing.

The printing options are:

■

1-Sided

This option provides single-sided printing (the default).

■

2-Sided, Flip on short edge

Landscape

Portrait

This option provides 2-sided printing so that the pages turn to the shortest edge of the paper.

■

2-Sided, Flip on long edge

Landscape

Portrait

This option provides 2-sided printing so that the pages turn to the longest edge of the paper.

Front cover different

Same as “Cover page.”

Advanced Features and Troubleshooting Manual 31

Printing

First page different

Same as “Cover page.”

Font substitution table

The options are:

■

TrueType Font/Print Font

Lists the TrueType fonts on your computer and the printer font that is the closest match. To change the default selections for the comparable printer fonts, select any font in the list of printer resident fonts.

■

Printer Font Substituted For: <font name>

This feature enables you to select which PostScript printer font you wish to substitute for the selected TrueType font.

Front Cover

Same as “Cover page.”

Smooth Low Resolution Images

Enhances low resolution graphics. Ideal for images from the World Wide Web.

Image Orientation

Same as “Orientation.”

Image Quality

Same as “Print Mode.”

Mirror Image

Flips the image orientation 180 degrees, thereby reversing the image and all associated text.

N-Pages Up

Same as “Multiple Pages Per Side.”

32 Phaser 1235 Network Color Printers

Printing

Multiple Pages Per Side

By default, the printer prints one page image on the sheet of paper. You can select two, four, six, nine or sixteen page images per side of paper. The printer shrinks the page images as needed and arranges them on the paper most appropriately for the paper size and orientation.

1-up 2-up 4-up 6-up 9-up 16-up

You can also choose to print black borders (Draw Outlines) around each page. No borders is the default.

11223

44556

789

Negative Image

Converts the black image areas in the original to white, the white image areas to black and any dark gray image areas to light gray. Printing a negative image may be useful for documents that have a substantial amount of dark background and/or light text and images.

Advanced Features and Troubleshooting Manual 33

Printing

Orientation

Orientation refers to the direction of print on the page.

The options are:

■

Portrait

A Portrait page is taller than it is wide. This is the default setting.

■

Landscape

A Landscape page is wider than it is tall.

■

Rotated Landscape

A Rotated Landscape page is wider than it is tall and the image on the page is rotated 180 degrees (upside down).

34 Phaser 1235 Network Color Printers

Printing

Policy (Page)

Page Size Policies are used to specify the recovery policy when the requested page size cannot be matched with any available media. The options are:

■

Use printer default.

Uses the Page Policy set on the printer as its default. The factory default is Off (see the System Menu description on page 55). When set to Off, a job does not print until the correct media size is loaded or the page size is overridden at the front panel or until it times out based on the policy timeout in the front panel (default is 300 seconds).

■

Generate error if paper not available.

Generates an error message on the front panel.

■

Ignore size and use default paper tray.

Ignores the paper size and uses the default paper tray.

■

Nearest available size, adjust page.

Selects the nearest available paper size and adjust the page to fit.

■

Next larger available size, adjust page.

Selects the next larger available paper size and adjust the page to fit.

■

Nearest available size, no page adjust.

Selects the nearest paper size, but does not adjust the page to fit.

■

Next larger available size, no page adjust.

Selects the next larger available paper, but does not adjust the page to fit.

Print Mode

The options are:

■

Draft

This setting reduces the amount of toner used on a page. Using this feature will cause pages to be printed lighter.

■

Normal

This setting sets the resolution to 600 x 600 dpi.

■

High Quality (the default mode)

This setting sets the resolution to 600 x 1200 dpi.

Print on Both Sides

Same as “Automatic Image Correction.”

Process Grayscale Graphics

This feature prints black and white images using cyan, magenta and yellow toner.

Advanced Features and Troubleshooting Manual 35

Printing

Proof Print

Use only for multicopy jobs. You must assign a password (a four-digit value from 0000 to 7777, using only the digits 0 through 7) and a copy count in the driver before submitting the print job. The printer processes, queues and prints the first copy immediately. You must then enter the corresponding password on the printer's front panel before the rest of the copies will print. If the first copy is not acceptable, you can delete the print job. Releasing the job at the printer is discussed in the section “Printing Secure Print and Proof

Print Jobs” (page 46). Deleting the job is described in the section “Deleting Secure Print and Proof Print Jobs” (page 47).

Proof jobs remain in the printer through power cycles (off/on).

Note

The optional printer hard drive is required to use the Proof Print and Secure Print features. You must configure the driver before using Secure Print or Proof Print.

Secure Print

This job type is appropriate for securing confidential print jobs. You must assign a password (a four-digit value from 0000 to 7777, using only the digits 0 through 7) in the printer driver before submitting the print job. The printer processes and queues the job, but will not print it until you enter the corresponding password on the printer's front panel. Releasing the job at the printer is discussed in the section “Printing Secure Print

and Proof Print Jobs” (page 46). Deleting the job is described in the section “Deleting Secure Print and Proof Print Jobs” (page 47)

Secure print jobs remain in the printer through power cycles (off/on).

Note

The optional printer hard drive is required to use the Proof Print and Secure Print features. You must configure the driver before using Secure Print or Proof Print.

Separators

Here you can direct the printer to insert a separator (slip) sheet after each printed page. On all drivers except Windows 9X, you can designate the type, tray & size for the separator media or the separator can be supplied from the same tray as the document itself. No printing is done on the separator sheet. Separators are available after each job when using the Windows 9X/ ME driver.

36 Phaser 1235 Network Color Printers

Printing

TrueType Options

Allows you to select options associated with the use and printing of TrueType fonts. The options are:

■

Download as TrueType (the default)

The whole character set for each TrueType font contained on the page is sent down to the printer in an outline form. Use this option if the document uses only a small number of TrueType fonts and you wish to optimize text-printing performance.

■

Download as Bit Image

Each TrueType character will be sent as an individual bitmap download font on a least-recently-used basis. As the printer driver builds up the page, new font bitmaps are sent down. When a character is used again, the bitmap is automatically selected from the one previously downloaded to printer memory. From the memory setting, the driver monitors the amount of available memory to determine when to delete font bitmaps that have not been used for some time.

■

Download as graphics and device fonts

This option is useful if you want to print graphic images over TrueType text. TrueType text is always sent to the printer last, so it will always appear on top of any graphics. Selecting this option sends your TrueType images to the printer as graphic images, so the text can be obscured by graphic objects.

■

Use Printer TrueType fonts

Determines whether to use the TrueType fonts that reside on the printer or to download TrueType fonts from the computer. If enabled (the default setting), the driver will use the TrueType fonts resident on the printer and if your document uses fonts that do not reside on the printer, the driver will download the fonts with the job. If disabled, the driver will always download TrueType fonts to the printer with each job, even if the fonts reside on the printer already.

Advanced Features and Troubleshooting Manual 37

Printing

Watermark

Use this feature when you want your prints to contain background text across the first page or every page of a document.

■

This driver feature is independent from features provided by the application.

■

The driver enables you to specify the text, its font, size, position on the page and rotation angle for each watermark.

■

You can create and save unique watermarks for use on any document.

■

You may also select a default watermark from a list of predefined watermarks (for example, CONFIDENTIAL, COPY, DRAFT).

38 Phaser 1235 Network Color Printers

Managing Printer Usage

Introduction

This chapter provides information on the features of the printer’s front panel, which is used to manage printer usage, set default values and generate printer reports such as the Configuration Sheet.

There is also a discussion of remote printer management software available for use with your Phaser 1235 Color Printer.

Using the Front Panel

Front Panel Layout

The printer’s front panel (shown below) serves several purposes:

■

Displays information about the status of the printer or the job in process.

■

Provides the means for changing printer settings to control how the printer operates, including specifying the paper type in a tray.

■

Enables you to print reports and password-protected pages stored on the optional hard drive.

On-Line

indicator light

Fault indicator

light

The two-line

display

On-Line button

Enter button

Menu Up button

Menu Down

button

Item Up button

Item Down

button

Value Up button

Value Down

button

4 8 10

5 7 9 11

Advanced Features and Troubleshooting Manual 39

Managing Printer Usage

Indicator Lights

The front panel contains two indicator lights.

Indicator lights and their functions

Light Description

On-Line (Green)

Fault (Red)

Lights when the printer is on-line.

Flashes when:

■ The printer is transitioning from on-line to

off-line (two times per second).

■ To indicate that a print job is being processed

(one time per second).

Lights whenever operator intervention is required, such as when a paper jam has occurred.

Refer to the front panel display for more information.

Display

The front panel's display performs two functions.

■

It informs you of printer status conditions, such as when toner is low, when a paper tray is empty, when a job is in process and so on. For example:

READY

Ready displays whenever the printer is on-line and ready to receive print jobs.

The display will also show

PROCESSING...

when processing data and

WAITING

when waiting for more data.

■

It presents a hierarchy of menu options and settings to configure and control the printer.

For example, when you press Menu Up or Menu Down, the display may show

Menus

Job Menu

See the section “Menu System” (page 50) for information on the Menu system hierarchy.

40 Phaser 1235 Network Color Printers

Managing Printer Usage

The Buttons

The front panel has eight buttons, each identified with international symbols and/or labeled in English. The buttons are also numbered 0 - 7 for use when entering passwords.

The table below describes the function of each button in detail. For a general description of using the buttons to navigate the menus, see Basic Menu Navigation Technique on page 44.

Front Panel Buttons and Their Functions

Button Description

On-Line

Enter

Press Online to toggle the printer between on-line and off-line status. It is also used to enter the digit 0 (zero) when a password is requested for releasing or deleting a Secure Print or Proof Print job.

The following conditions apply:

■ Taking the printer off-line causes a state transition to an off-line mode. The job that

is currently being processed will complete processing and print. (It will be at this time that any embedded pages are printed, since they are queued into the print job pipeline as the last job in the list to be printed.)

■ If processing was interrupted by entering the menu system (see the Menu Up and

Menu Down buttons, below), bringing the printer on-line again causes processing to continue where it left off.

Press Enter to invoke actions and enter values displayed on the front panel. Press Enter to enter the digit 4 (four) when a password is requested for releasing or deleting a Secure Print or Proof Print job.

The following conditions also apply:

■ If the printer is in Power Saver mode, press the Enter button to warm up the printer

to Ready status.

■ If a print job is held up with a request to load a paper size/type that is different

than the paper currently loaded in the requested tray, you can do one of the following:

■ Reconfigure the requested paper tray to match the requested paper size/type,

then press Enter to print from the requested paper tray. See the section Basic Menu Navigation Technique on page 44, Front Panel Menus, Items and Values on page 52, Tray on page 53.

■ Use the value keys to scroll the available paper trays for an alternate paper

size/type, then press Enter to print from the alternate source on the alternate paper size/type.

■ Press Enter to print from the selected tray in the media type mode for which the

tray is configured.

Menu Up

Press Menu Up to take the printer off-line and enter the menu system. Press Menu Up again to scroll the list of menus. It is also used to enter the digit 1 (one) when a password is requested for releasing or deleting a Secure Print or Proof Print job.

The following conditions also apply:

■ If a menu item, value or action is displayed, pressing Menu Up returns the display

to the top-level menu list and disregards the display of the item, value or action item.

■ If the front panel displays a fault message when Menu Up is pressed to enter the

menu system, the fault is re-displayed when the menu system is exited (if the fault is still active).

Advanced Features and Troubleshooting Manual 41

Managing Printer Usage

Front Panel Buttons and Their Functions (cont'd.)

Button Description

Menu Down

Item Up

Item Down

Press Menu Down to take the printer off-line and enter the menu system. Press Menu Down again to scroll the list of menus. Menu Down is also used to enter the digit 5 (five) when a password is requested for releasing or deleting a Secure Print or Proof Print job.

The following conditions also apply:

■ If a menu item, value or action is displayed, pressing Menu Down returns the

display to the top level menu list and disregards the display of the item, value or action item.

■ If the front panel displays a fault message when Menu Down is pressed to enter the

menu system, the fault is re-displayed when the menu system is exited (if the fault is still active).

Press Item Up to scroll the list of items that apply to the current menu. Item Up is also used to enter the digit 2 (two) when a password is requested for releasing or deleting a Secure Print or Proof Print job.

The following conditions also apply:

■ If the printer is on-line, the Item Up button is ignored.

■ If in the Ethernet, Token Ring or Novell Menu, pressing Item Up moves the

cursor to the next character position of the value being entered (for example, IP Address, NetWare Server Name, NDS Tree Name, IP Sub Net Mask, etc.) so that the value of that character can be changed.

Press Item Down to scroll down through the list of items that apply to the current menu. Item Down is also used to enter the digit 6 (six) when a password is requested for releasing or deleting a Secure Print or Proof Print job.

The following conditions also apply:

■ If the printer is on-line, Item Down is ignored.

■ If in the Ethernet, Token Ring or Novell Menu, pressing this button will

move the cursor to the previous character position of the value being entered (for example, IP Address, NetWare Server Name, NDS Tree Name, IP Sub Net Mask, etc.) so that the value of that character can be changed.

42 Phaser 1235 Network Color Printers

Front Panel Buttons and Their Functions (cont'd.)

Button Description

Managing Printer Usage

Value Up

Value Down

Press Value Up to display the current value for the current menu item. Press Value Up again to scroll the list of values that apply to the current item. It is also used to enter the digit 3 (three) when a password is requested for releasing or deleting a Secure Print or Proof Print job.

The following conditions also apply:

■ If the printer is on-line, the Value Up button is ignored.

■ When setting a numeric value (for example, for an Ethernet, Token Ring or Novell

Menu item), pressing the Value Up button increases the value by one step amount. Holding the Value Up button down for more than 1 second increments values repeatedly until the button is released.

■ If the printer requests you to load a different media type or size than what is loaded

in the indicated tray, pressing Value Up scrolls the alternate media that may be used instead of the requested media.

Press Value Down to display the current value for the current menu item. Press Value Down again to scroll down through the list of values that apply to the current item. Press Value Down to enter the digit 7 (seven) when a password is requested for releasing or deleting a Secure Print or Proof Print job.

The following conditions also apply:

■ If the printer is on-line, this Value Up button is ignored.

■ When setting a numeric value (for example, for an Ethernet, Token Ring or Novell

Menu item), pressing Value Down decreases the value by one step amount. Holding the Value Down button down for more than one second decrements values repeatedly until the button is released.

■ If the printer requests you to load a different media type or size than what is loaded

in the indicated tray, pressing Value Down scrolls the alternate media types and sizes that are currently loaded in other trays that may be used instead of the requested media.

Advanced Features and Troubleshooting Manual 43

Managing Printer Usage

Front Panel Operations

Basic Menu Navigation Technique

With the printer on-line, navigate the menu system by following the steps below. For a description of the printer’s menus, items and values, see the section Menu System <RefInTable>(page 50).

Press Menu Up or Menu Down to scroll the available menus until you locate the one you want.

You will see:

Menus

Menu Name

Where Menu Name

2 Press Item Up or Item Down to scroll the items of the submenu (all menus except the

Password Menu

You will see:

is the current menu displayed (such as

Job Menu

Tray Menu

Menu Name

Item Name

Where

Item Name

Job, Print

taken (such as to print a Configuration Sheet or a PCL Font List).

3 Press Value Up or Value Down to select the appropriate value for the current item displayed.

You will see:

is the current item displayed (such as Paper Size or Tray Sequence). For the

Reset Menus

and

, the bottom line of the display indicates an action to be

Item Name =

Current Value*

If a list of many values exists (for example, 1 through 99 for number of copies), you can scroll quickly by holding down Value Up or Value Down.

Note

The asterisk (*) indicates the currently selected value.

4 When you see the value you want, press Enter to accept it.

You will see:

Menu Name

Item Name

You may either continue to work in the Menu system by repeating the steps above, or exit and return to normal operation by pressing On Line.

Note

If you press On Line at any time prior to pressing Enter, the new value will not be saved and the Menu system is exited.

44 Phaser 1235 Network Color Printers

Managing Printer Usage

Note

The printer automatically exits the Menu system after 60 seconds of inactivity (for example, no button has been pressed).

Some commonly performed front panel procedures are described on the following pages:

■

Printing Printer Reports <RefInTable>(page 45)

■

Printing Secure Print and Proof Print Jobs <RefInTable>(page 46)

■

Deleting Secure Print and Proof Print Jobs <RefInTable>(page 47)

■

Setting Network Addressing <RefInTable>(page 48)

Note

Printing printer reports, setting network addressing and many other procedures are also easily performed using CentreWare DP or CentreWare Internet Services.

Printing Printer Reports

Examples of reports that can be printed include:

■

Configuration Sheet

■

Menu Map

■

Disk Directory (if the optional hard disk drive is installed)

For a complete list of reports, refer to Front Panel Menus, Items and Values on page 52,

Service on page 66 and Print on page 68.

To print a report, follow these steps:

At the front panel, press Menu Up or Menu Down until you see:

Menus Print Menu

2 Press Item Up or Item Down until you see the report you want to print (such as Config Sheet).

3 Press Enter to print the page.

Note

If the item has several choices, press Value Up or Value Down until the desired choice is shown, then press Enter.

Advanced Features and Troubleshooting Manual 45

Managing Printer Usage

Printing Secure Print and Proof Print Jobs

The optional hard drive enables you to store print jobs in the printer until the corresponding password is entered at the front panel to release them. Once the file is printed, it is automatically deleted from the printer’s hard disk drive.

There are two types of password-controlled jobs:

■

The Secure Print job type is designed for printing confidential documents when the printer is situated remotely from your workstation.

■

The Proof Print job type enables you to print and proof a single copy of a document before printing the remaining copies.

To send a password-controlled job to the printer, select either the Secure Print or Proof Print job type in the printer driver and enter a 4-digit numeric password, where each digit of the password can be any numeric value between 0000 - 7777 using only the digits 0 - 7.

When you're ready to release your job for printing, follow these steps:

On the front panel, press the Menu Up or Menu Down button until you see:

Menus Password Menu

2 Press the Item Up or Item Down button until you see:

Enter Password _xxx

3 Enter the job’s numeric password and you will see:

All Jobs =

4 Press Enter to print all jobs associated with the password you entered in Step 3.

OR:

Press Item Up or Item Down to scroll the jobs, then press Enter when the job you want to print is shown. Repeat this step as necessary to release more than one job.

5 When done, press On Line.

46 Phaser 1235 Network Color Printers

Managing Printer Usage

Deleting Secure Print and Proof Print Jobs

Secure print and proof print jobs remain on the printer’s hard drive even when you turn off the printer.

To delete a secure print or proof print job sent to the printer and stored in the optional hard drive, follow these steps:

At the front panel, press either Menu Up or Menu Down once until you see:

Menus Password Menu

2 Press either Item Up or Item Down once until you see:

Enter Password _xxx

3 Enter the job’s numeric password and you will see:

All Jobs =

4 Press either Value Up or Value Down once until you see:

All Jobs =

Delete

5 Press Enter to delete all jobs associated with the password you entered in step 3.

OR:

Press Item Up or Item Down to scroll the jobs, then press Enter when the job you wish to delete is shown. Repeat this step as necessary to delete more than one job.

6 When done, press On Line.

Advanced Features and Troubleshooting Manual 47

Managing Printer Usage

Setting Network Addressing

The procedure for setting Ethernet, Token Ring and Novell values requires a different keying technique than does the basic menu navigation to set values for other menu items.

While the example below sets the Ethernet IP address, the technique is basically the same for setting any of the following:

■

Ethernet Menu

■

IP Address

■

Sub Net Mask

■

Default Gateway

■

Token Ring Menu

■

IP Address

■

Sub Net Mask

■

Default Gateway

■

LAA

■

Novell Menu

■

Primary Server

■

NDS Context

■

PServer Name

■

NDS Tree

To set the Ethernet IP address:

At the front panel, press Menu Up† or Menu Down until you see:

Menus Ethernet Menu

2 Press Item Up or Item Down until you see:

Ethernet Menu IP Address

3 Press Value Up or Value Down and you will see:

IP Address

000.000.000.000

if no address has been assigned (otherwise you will see the current value for the IP address). The underline indicates the position of the cursor, which starts at the first digit.

4 To change the value of the first digit, press Value Up

IP Address

100.000.000.000

5 Press Value Up again and you will see:

IP Address

200.000.000.000

†

and you will see:

Continue pressing Value Up until you have set the correct value for the first digit. (Pressing Value Down will reduce the value of the digit by one.)

48 Phaser 1235 Network Color Printers

Managing Printer Usage

6 To move the cursor to the second digit, press Item Up and you will see:

IP Address

200.000.000.000

7 To change the value of the second digit, press Value Up and you will see:

IP Address

210.000.000.000

8 Continue to use the Value Up button to change the value of the current digit and the Item Up

button to move to the next digit to the right. (Pressing Item Down will move the cursor to the left.)

9 When you have completed the address, press Enter, then On Line.

10 For the new value to take effect, you need to restart the printer inside the Job Menu

the printer off and on again.

†

Note that the buttons have graphics and numbers only (no written labels) on the 220 V

, or power

models of the printer. Please see Front Panel Layout on page 39 for button numbers and graphics.

Advanced Features and Troubleshooting Manual 49

Managing Printer Usage

Menu System

Menu Hierarchy

The figure below shows a menu map of the variables that can be controlled at the printer’s front panel. Details of all the available settings for the variables in these menus are contained in Front Panel Menus, Items and Values on page 52.

Job

Password

Tray

PCL

System

Color Adjust

PostScript

Parallel

Ethernet

Cancel Job Form Feed Restart Printer

Enter Password Print

Delete

MBF Size MBF Type

Tray N Type Tray Sequence

Font Number Pitch Point Size Symbol Set Orientation Form Length Line Termination

Color Density Black Density Color Balance Exit Color Defaults

Port Enable Port Timeout Parallel PDL Bi-Directional

†

Language Paper Size Paper Type Page Policy Policy Timeout Print Quantity Duplex Power Saver Defaults Startup Page Enable

Color Mode Print Quality Black Overprint Process Grayscale Print PostScript Errors

LPR Enable LPR Banner LPR PDL SMB Enable SMB PDL AppSocket Enable AppSocket PDL EtherTalk Enable HTTP Enable IPP Enable IP Address Res IP Address Sub Net Mask Default Gateway Port Timeout Speed

†

Ethernet menu is not available if token ring card is installed.

50 Phaser 1235 Network Color Printers

Managing Printer Usage

Token Ring

Novell

Service

‡

Port Enable

Novell PDL PServer Mode Frame Type Polling Interval PServer Name Primary Server NDS Tree NDS Context

Config Sheet Print Service Pack Print Diag Summary Print PQ Set Print Network Summary Print Test Patterns Print Quantity Select Tray Show Page Counts Show CRU Usage Show Active Faults Show Event History Show S/W Levels

LPR Enable LPR Banner LPR PDL SMB Enable SMB PDL AppSocket Enable AppSocket PDL HTTP Enable IPP Enable IP Address Res IP Address Sub Net Mask Default Gateway Port Timeout Source Routing Speed LAA

Startup Page Config Sheet PCL Font List PS Font List PS Demo Page Menu Map System Event Log

Disk Directory

Print Quantity Select Tray Hex Mode Restart Printer

‡

Token Ring menu is available only if the optional Token Ring Card is installed.

Note

Items in italics appear only when the appropriate option is installed.

Advanced Features and Troubleshooting Manual 51

Managing Printer Usage

Menus, Items and Values

The table below lists the menus, menu items and menu item values that can be controlled at the printer’s front panel, organized by menu in the order in which they appear when scrolling through the display. A boldfaced value followed by an asterisk (*) indicates the factory default for that value.

Note

When you submit your print jobs for printing, the printer settings selected in your application or printer driver will override the default settings in the front panel.

Front Panel Menus, Items and Values

Menu Description and Items

Job Allows you to cancel the job currently processed, to force a form feed on a partially

Password Appears only if the optional hard disk drive is installed and allows you to enter a

formatted job in PCL, or to restart the printer. The menu’s items are:

Cancel Job Cancels the job currently printing.

Form Feed Ejects a partial PCL page.

Restart Printer Reboots the printer as if the power was cycled, but bypasses

power on diagnostics.

four digit password to enable printing (or deleting) of Secure Print jobs or Proof Print jobs previously sent to the printer and stored on the printer’s hard disk drive.

Note

For instructions on printing Secure Print jobs and Proof Print jobs, refer to the section Printing Secure Print and Proof Print Jobs on page 46.

52 Phaser 1235 Network Color Printers

Managing Printer Usage

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

Tray Allows you to access tray settings that are common to both PCL and PostScript jobs.

Note

Trays 1, 2 and 3 all have paper size sensing and are therefore automatically configured for paper size when media is properly loaded.

The menu’s items are:

MBF Size Defines the paper size that is loaded in the Multi-sheet Bypass

Feeder (MBF). The default value depends on the selection of metric or English units in the Defaults setting in the System Menu.

Available values are:

8.5 x 11 in. (Letter)*

8.5 x 14 in. (Legal)

8.5 x 13 in. 8 x 13 in. 8 x 10 in.

7.25 x 10.5 in. (Exec) 210 x 297 mm (A4)* 148 x 210 mm (A5) 105 x 148 mm (A6)

182 x 257 mm (JIS B5) 215 x 315 mm (SP Folio) 215 x 330 mm (Foolscap)

5.5 x 8.5 in.(Statement) C5 Envelope B5 Envelope 10 Envelope Monarch Envelope DL Envelope

Defines the paper type that is loaded in the Multi-sheet Bypass Feeder (MBF). Available values are:

MBF Type Plain*

Tray N Type Defines the type of paper installed in Tray N (where N is the tray

Tray Sequence Groups two or more trays together so the group appears as one tray

Preprinted Letterhead Transparency Prepunched Labels Bond Recycled Light card stock Glossy paper

†

These are shown only if a user defined paper type has been loaded. Refer to CentreWare DP or CentreWare Internet Services documentation (located on the Printer Management Software CD-ROM) for additional information on configuring user-defined types.

number—Tray 1, 2, or 3, if installed). The available values are the same as for the MBF, but excludes envelopes, labels, glossy paper and postcards.

and defines the order in which the trays are searched to satisfy a print request for a specific size and type of paper. Available values are:

MBF-1* Off

If an optional Tray 2 is installed, these additional values are also available:

MBF-1-2 1-2

If an optional Tray 3 is installed, these additional values are also available:

MBF-1-2-3 1-2-3

Postcard Color Cardstock Envelope Legal User Type 1† User Type 2† User Type 3† User Type 4† User Type 5†

Advanced Features and Troubleshooting Manual 53

Managing Printer Usage

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

PCL Allows you to establish the default configuration for the printer when printing PCL

emulation jobs. The menu’s items are:

Font Number Sets the ID for the default font in PCL. Available values are:

0* - 999

Pitch Sets the pitch of the default font in PCL. Appears only when the

Point Size Sets the point size of the default font in PCL. Appears only when

Symbol Set Sets the default font symbol set used in PCL. Available values are:

Orientation Sets the default orientation used in PCL (not used by PostScript).

default font is a scalable fixed pitch font. Available values are:

0.44 - 99.99 (10.00*)

the default font is a scalable proportional spaced font. Available values are:

4.00 - 999.75 (12.00*)

DesktopLegal ISO L1Math-8 ISO L2Ms Publ. ISO L5PC-8* ISO-4PC-8 DN ISO-6PC-8 Tk ISO-11PC-850 ISO-15PC-852 ISO-17Pi Font ISO-21PS Math ISO-60PS Text ISO-69Roman-8

Available values are:

Portrait* Landscape

Vn Int’l. Vn Math Vn US Win 3.0 Win L1 Win L2 Win L5 ISO Latin Cyr PC Cyrillic Latin 6

Form Length Sets the default number of lines per page used in PCL. Available

Line Termination

values are:

5 - 128 (60* if Defaults = Inches) (64* if Defaults = Millimeters)

The default value depends on the Defaults setting in the System Menu (see page 56).

Adds an additional carriage return after every line feed appearing in PCL text. Available values are:

Off* On

54 Phaser 1235 Network Color Printers

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

Managing Printer Usage

System

Allows you to set general printer features. The menu’s items are:

Language

Sets the language used for front panel display messages and generated reports. Available values are:

Deutsch English* Español Français Italiano Português (BRA) Svensk Nederlands

Paper Size

Sets the default paper size used in PCL. Available values are:

8.5 x 11 in. (Letter)*

8.5 x 14 in. (Legal)

8.5 x 13 in. 8 x 13 in.

C5 Envelope B5 Envelope 10 Envelope Monarch Envelope DL Envelope

8 x 10 in.

7.25 x 10.5 in. (Exec) 210 x 297 mm (A4)* 148 x 210 mm (A5) 105 x 148 mm (A6) 182 x 257 mm (JIS B5) 215 x 315 mm (SP Folio) 215 x 330 mm (Foolscap)

5.5 x 8.5 in.(Statement)

Paper Type

(Page) Policy

The default value depends on the Defaults setting in the System Menu (see page 56).

Sets the default paper type used in PostScript and PCL. Available values are:

Plain*Preprinted Letterhead Transparency Prepunched Labels Bond Recycled Light card stock Glossy paper

†

These are shown only if a user defined paper type has been loaded. Refer to CentreWare DP or CentreWare Internet Services documentation for additional information on configuring user-defined types.

Allows the printer to automatically select an alternate paper size and/or type if the requested size and/or type is not loaded. Available values are:

Postcard Color Cardstock Envelope User Type 1† User Type 2† User Type 3† User Type 4† User Type 5†

Off* Ignore Size Ignore Type Ignore Type and Size

Advanced Features and Troubleshooting Manual 55

Managing Printer Usage

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

System

(cont)

Policy Timeout

Print Quantity

Duplex

If a job is received that requires resources (paper size and type) not loaded in the printer, this feature specifies how long the printer will wait before implementing the specified Page Policy.

Note

Longer durations are typically set to allow you time to change the paper in the printer to match the submitted job’s requirements.

Available values are:

300 Seconds* 180 Seconds 120 Seconds 60 Seconds 30 Seconds Immediately

Sets multiple copies of each page (not collated sets). Available values are:

1* - 999

Appears only when the duplex option is installed and enables or disables duplex (two-sided) printing. Available values are:

Off* Long Edge Short Edge

Note

Power Saver

Defaults

Startup Page Enable

“Long Edge” and “Short Edge” refer to binding orientation, not paper feed direction. For more information on duplex printing and binding orientation, see the section Collation on page 29.

Defines a period of inactivity after which time the printer will enter a low power state. Available values are:

240 Minutes 180 Minutes 120 Minutes 90 Minutes 60 Minutes 30 Minutes* 15 Minutes

Sets the default values for the System Menu’s Paper Size item and the PCL Menu’s Form Length item. Available values are:

Inches Millimeters

When set to defaults to 60. When set to and Form Length defaults to

Determines whether a startup page prints each time the printer restarts. Available values are:

Inches

, Paper Size defaults to

Millimeters

Letter

and Form Length

, Paper Size defaults to A4

On* Off

56 Phaser 1235 Network Color Printers

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

Managing Printer Usage

Color Adjust

Allows you to make fine adjustments to the color system, thereby modifying the imaging characteristics of the printer. The menu’s items are:

Color Density

Allows fine adjustment of color density. Available values are:

-3CMY, -2CMY, -1CMY, 0, +1CMY, +2CMY, +3CMY

The value zero (0) represents the current state.

Changing the value prints a test print to be printed for evaluation.

Black Density

Allows fine adjustment of black density. Available values are:

-3K, -2K, -1K, 0, +1K, +2K, +3K

The value zero (0) represents the current state.

Changing the value prints a test print to be printed for evaluation.

Color Balance

Allows fine adjustment of color balance. Available values are:

0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12

The value zero (0) represents the current state.

Changing the value prints a test print to be printed for evaluation.

Exit

Exits Color Adjust Menu. Available values are:

Yes No*

Color Defaults

Allows resetting of all color adjustment items to their factory default values. Available values are:

Yes No*

Resetting the values to factory defaults causes a test print to be printed based on those factory default values.

Advanced Features and Troubleshooting Manual 57

Managing Printer Usage

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

PostScript

Allows you to set options for printing PostScript jobs. Printer driving settings always override front panel settings. The menu’s items are:

Color Mode

Allows adjustment to the color mode. Available values are:

SnapColor* GrayScale Unadjusted Fax Friendly

ICC Perceptual ICC Saturation ICC Colorimetric CMYK Simulation

Note

For an explanation of these color modes, see the section Color Modes on page 30.

Print Quality

Sets the print quality (resolution in dots per inch). Available values are:

Draft Normal High Quality*

Black Overprint

Enables or disables the Black Overprint function. Available values are:

On* Off

Note

Refer to page 27 for additional information.

Process Grayscale

Enables or disables the Process Grayscale graphics function. Available values are:

On Off*

Print PostScript Errors

Note

Refer to page 35 for additional information.

Controls the use of PostScript’s built-in error handler or debugger. Available values are:

On* Off

58 Phaser 1235 Network Color Printers

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

Managing Printer Usage

Parallel

Allows you to set options for the parallel port connection. The menu’s items are:

Port Enable

Enables or disables the parallel port. Available values are:

On* Off

Port Timeout

Sets the time for determining when to terminate an incomplete print job and poll the next port in the polling sequence. Available values are:

5 - 300 Seconds (30 Seconds*)

Parallel PDL

Sets the default page description language interpreter for the parallel port. Available values are:

Auto* PCL PostScript

Note

To submit TIF and PDF files to the printer, this value must be Auto.

Bidirectional

Enables or disables bidirectional communications through the parallel port. Available values are:

On* Off

Advanced Features and Troubleshooting Manual 59

Managing Printer Usage

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

Ethernet

Allows you to set options for the Ethernet port connection. When the Token Ring option is installed, you will not see this menu. The menu’s items are:

LPR Enable

Enables or disables the Ethernet LPR protocol. Available values are:

On* Off

LPR Banner

Enables or disables the LPR banner sheet. Available values are:

On Off*

LPR PDL

Sets the default page description language interpreter for the Ethernet LPR protocol. Available values are:

Auto* PCL PostScript

Note

To submit TIF and PDF files to the printer, this value must be Auto.

SMB Enable

Enables or disables the Ethernet SMB protocol. Available values are:

On* Off

SMB PDL

Sets the default page description language interpreter for the Ethernet SMB protocol. Available values are:

Auto* PCL PostScript

Note

To submit TIF and PDF files to the printer, this value must be Auto.

AppSocket Enable

Enables or disables the Ethernet AppSocket interface. Available values are:

On* Off

AppSocket PDL

Sets the default page description language interpreter for the Ethernet AppSocket interface. Available values are:

Auto* PCL PostScript

Note

To submit TIF and PDF files to the printer, this value must be Auto.

EtherTalk Enable

Enables or disables the Ethernet EtherTalk protocol. Available values are:

On * Off

60 Phaser 1235 Network Color Printers

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

Managing Printer Usage

Ethernet

(cont)

HTTP Enable

IPP Enable

IP Address Res

IP Address

Sub Net Mask

Enables or disables the Ethernet HTTP Server protocol. Available values are:

On* Off

Enables or disables the Ethernet IPP protocol. Available values are:

On* Off

Sets the method used to assign the IP address, including Sub Net Mask and Default Gateway. Available values are:

Static BOOTP/RARP DHCP*

Sets the 4 byte IP address. Available values are:

xxx.xxx.xxx.xxx (where xxx = 000 to 255)

Note

See the section Setting Network Addressing on page 48 for an explanation of how to set this item.

Sets the 4 byte Sub Net Mask address. Available values are:

xxx.xxx.xxx.xxx (where xxx = 000 to 255)

See the section Setting Network Addressing on page 48 for an explanation of how to set this item.

Default Gateway

Port Timeout

Speed

Sets the 4 byte Default Gateway address. Available values are:

xxx.xxx.xxx.xxx (where xxx = 000 to 255)

Note

See the section Setting Network Addressing on page 48 for an explanation of how to set this item.

Sets the time for determining when to terminate an incomplete print job and poll the next port in the polling sequence. Available values are:

5 - 300 seconds (60* seconds)

Sets the speed of the optional 100 Mbit Ethernet interface. Available values are:

Auto* 10/HALF 10/FULL 100/HALF 100/FULL

HALF = half duplex FULL = full duplex

Advanced Features and Troubleshooting Manual 61

Managing Printer Usage

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

Token Ring

Allows you to set options for the Token Ring port connection.

Note

This menu appears only when the optional Token Ring interface is installed. When the Ethernet option is enabled, you will not see this menu.

The menu’s items are:

LPR Enable

Enables or disables the Token Ring LPR protocol. Available values are:

On* Off

LPR Banner

Enables or disables the LPR banner sheet. Available values are:

On Off*

LPR PDL

Sets the default page description language interpreter for the Token Ring LPR protocol. Available values are:

Auto* PCL PostScript

Note

To submit TIF and PDF files to the printer, this value must be Auto.

SMB Enable

SMB PDL

AppSocket Enable

AppSocket PDL

Enables or disables the Token Ring SMB protocol. Available values are:

On* Off

Sets the default page description language interpreter for the Token Ring SMB protocol. Available values are:

Auto* PCL PostScript

Note

To submit TIF and PDF files to the printer, this value must be Auto.

Enables or disables the Token Ring AppSocket interface. Available values are:

On* Off

Sets the default page description language interpreter for the Token Ring AppSocket interface. Available values are:

Auto* PCL PostScript

Note

To submit TIF and PDF files to the printer, this value must be Auto.

62 Phaser 1235 Network Color Printers

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

Managing Printer Usage

Token Ring

(cont)

IPP Enable

IP Address Res

IP Address

Sub Net Mask

Default Gateway

Port Timeout

Source Routing

Enables or disables the Token Ring IPP protocol. Available values are:

On*

Off

Sets the method used to assign the IP address, including Sub Net mask and Default Gateway. Available values are:

Static BOOTP/RARP DHCP*

Sets the 4 byte IP address. Available values are:

xxx.xxx.xxx.xxx (where xxx = 000 to 255)

See the section Setting Network Addressing on page 48 for an explanation of how to set this item.

Sets the 4 byte Sub Net Mask address. Available values are:

xxx.xxx.xxx.xxx (where xxx = 000 to 255)

Note

See the section

Setting Network Addressing

page 48 for an explanation of how to set this item.

Sets the 4 byte Default Gateway address. Available values are:

xxx.xxx.xxx.xxx (where xxx = 000 to 255)

See the section Setting Network Addressing on page 48 for an explanation of how to set this item.

Sets the time for determining when to terminate an incomplete print job and poll the next port in the polling sequence. Available values are:

5 - 300 seconds (60 seconds*)

Sets the source routing option. Available values are:

Off*

All Single/All Single/Specific

Speed

LAA

Sets the default ring speed of the Token Ring interface. Available values are:

4 16*

Sets the 6 byte Locally Administered Address. Valid values are:

xxxx xxxx xxxx (where xxxx xxxx xxxx can equal any value within the valid range of 4000 0000 0000 and 7FFF FFFF FFFF)

Advanced Features and Troubleshooting Manual 63

Managing Printer Usage

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

Novell

Allows you to modify Novell parameters:

Port Enable

Enables or disables the Novell protocol. Available values are:

On* Off

Novell PDL

Sets the default page description language interpreter for the Novell protocol. Available values are:

Auto* PCL PostScript

Note

To submit TIF and PDF files to the printer, this value must be Auto.

Binary PostScript

Enables or disables the Novell binary mode of PostScript. Available values are:

On* Off

PServer Mode

Sets the PServer mode for the Novell protocol. Available values are:

NDS BEM NDS/BEM*

Frame Type

Sets the frame type used for the Novell protocol. Available values are:

Ethernet

Auto*

802.2

802.3 SNAP Ethernet I

Token Ring

Auto* TR_802.2 TR_SNAP

64 Phaser 1235 Network Color Printers

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

Managing Printer Usage

Novell

(cont)

Polling Interval

PServer Name

Primary Server

NDS Tree

NDS Context

Sets the rate (in seconds) at which the PServer issues polling requests for assigned queues. Available values are:

1 - 29 Seconds (2 Seconds*)

Sets the name of the PServer in this printer. There is a 47 character limit. Available characters are:

A - Z, 0 - 9, hyphen (-),underscore (_)

The default is:

XRX_<MAC address>

(MAC Address= Media Access Control Device Address)

Sets the name of the Primary file server. There is a 47 character limit. Available characters are:

A - Z, 0 - 9, hyphen (-) and underscore (_)

The default is:

<Null>

Sets the NDS Tree character string. There is a 63 character limit. Available characters are:

A - Z, 0 - 9, hyphen (-) and underscore (_)

The default is:

<Null>

Set the NDS context string. There is a 255 character limit. Available characters are:

A - Z, 0 - 9, hyphen (-), period (.), underscore (_), equal (=)

The default is:

<Null>

Advanced Features and Troubleshooting Manual 65

Managing Printer Usage

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

Service Note

This menu is generally intended for service personnel use.

Allows you to modify operating system parameters, run diagnostics and obtain configuration information. The Service menu items are:

Configuration Sheet

Prints the configuration sheet showing the printer's current information and menu settings.

Print Service Pack

Print Diag Summary

Print PQ Set

Print Network Summary

Print Test Patterns

Print Quantity

Select Tray

Prints the system test patterns and configuration pages used by the Xerox service organization. The following set is printed:

Diagnostic Summary Configuration Page Network Summary System Event Log

Prints the current diagnostic summary data.

Prints the PQ set (one of each):

“Test Pattern A” “Color Balance” “Diagnostic Page”

Prints network traffic and diagnostic information.

Prints the system test patterns:

100% Stripe Blank Cyan Step Magenta Step Yellow Step

Sets the number of times each diagnostic report page is printed (uncollated).

This value is reset to 1 upon exiting the service menu.

Selects the source tray from which the diagnostic report is to be printed.

This value appears only if optional Trays 2 and 3 are installed.

Black Halftone PS Pattern A Gray Step Color Balance

Show Page Counts

Show CRU Usage

Displays summary page count data on the front panel:

Total Count Black Count Cyan Count

Displays percentage remaining on the front panel for the following Customer Replaceable Consumables (CRC):

Magenta Count Yellow Count

Black Imaging Drum Cyan Imaging Drum Magenta Imaging Drum Yellow Imaging Drum Fuser Transfer Belt

Indicates CRC usage by displaying values OK, Low, or Empty for the following CRCs on the front panel:

Black Toner Cyan Toner Magenta Toner Yellow Toner

66 Phaser 1235 Network Color Printers

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

Managing Printer Usage

Service

(cont)

Show Active Faults

Show Event History

Show S/W Levels

Displays all active (current) faults on the front panel, from highest priority to lowest priority.

Note

Use the Value buttons to scroll all active faults. The most recent is displayed first.

Displays all (the last 100) printer events on the front panel. The most recent event displays first.

Note

Use the Value buttons to scroll through all printer events (faults) in the Event History. The most recent is displayed first.

Displays the current software versions (or levels) on the front panel.:

Adobe PS Level Boot Date Engine Version

Advanced Features and Troubleshooting Manual 67

Managing Printer Usage

Front Panel Menus, Items and Values (cont'd.)

Menu Description and Items

Allows you to generate printer reports:

Startup Page

Config Sheet

PCL Font List

PS Font List

PS Demo Page

Menu Map

System Event Log

Disk

Prints the Startup Page.

Prints the configuration sheet showing the printer's current information and menu settings.

Prints a complete list of all PCL fonts currently loaded.

Prints a complete list of all PostScript language fonts currently loaded.

Prints a PostScript demonstration page that shows the printer features.

Prints a page showing the configuration of the front panel Menu tree.

Prints a list of the last 100 printer events (as shown in the

Service Menu - Show Event History

Prints a list of fonts and macros loaded on the hard drive.

Special Operating Modes

The printer may be placed in a special diagnostic or other nonstandard operating mode by turning on the printer while holding down two buttons on the front panel simultaneously.

The front panel buttons are shown below, at left. The table below lists the special button combinations.

Special Operating Modes

Button

Mode Combination

and 4 Makes the Reset Menu available at the front panel.

The Reset Menu is not normally available to users,

as it contains the ability to format devices and

perform a factory reset of all items.

To exit this mode and remove the

from the menu system, the printer must be turned

off and on again.

The CRU Reset function should only be used if the

printer did not correctly reset the life of a newly

installed Customer-Replaceable Consumable

(CRC).

Reset Menu

Front Panel Locks

Some of the menus in the front panel may be locked through CentreWare Internet Services and CentreWare DP so that users can only browse and not change front panel settings.

When the front panel is locked, you can browse and change the following menus:

■

Job menu

■

Print menu

■

Password menu

■

Color Adjust menu

■

Reset menu

You can browse, but not change the following menus:

■

Tray menu

■

PCL menu

■

System menu

■

PostScript menu

■

Parallel menu

■

Ethernet menu

■

Token Ring menu

■

Novell menu

■

Service menu

Advanced Features and Troubleshooting Manual 69

Managing Printer Usage

Using Printer Management Software

Network Printer Services

Three print service utilities are available for the installation and management of your printer—CentreWare DP, CenterWare MC and CentreWare Internet Services. Each of these services provides you with the capability to easily and quickly accomplish the following tasks with your printer from your workstation:

■

Check printer status.

■

Remotely configure, monitor and manage the printer.

■

Set printer defaults.

■

Perform printer maintenance diagnostics remotely.

■

Remotely upgrade the software on your Phaser 1235 Color Printer.

CentreWare DP

CentreWare DP is an interactive application that allows IP and IPX discovery of printers.

■

Administrators will be able to install, connect and configure the printer on a network quickly.

■

Setup procedures have been simplified and the management of network printers is virtually effortless. CentreWare DP supports a number of key network environments, including NetWare and Windows NT.

Note

See the CentreWare DP User Guide for more information on the operation and use of CentreWare DP.

CentreWare MC

CentreWare MC allows IP discovery of printers with an embedded web server. Allows users to access the printer’s embedded web server. The embedded web server for Xerox printers is CentreWare Internet Services. See CentreWare Internet Services on page 71.

Note

Tektronix Phaser printers with PhaserLink will be visible as well.

70 Phaser 1235 Network Color Printers

Managing Printer Usage

CentreWare Internet Services

CentreWare Internet Services is an interactive service that extends the capabilities of CentreWare DP using the printer’s embedded web server to serve pages to your browser. It provides another method for configuring and managing your Phaser 1235 Color Printer. Each of the features in CentreWare Internet Services can be accessed through Netscape Navigator or Microsoft Internet Explorer (or any other web browser) using the printer’s IP address (as a URL). Users and system administrators can monitor the status of the printer and access context- sensitive on-line assistance.

For system administrators, CentreWare Internet Services provides a faster and more productive way to install and upgrade software on your printer. It also provides a wide range of printer support information via links to Internet web sites.

Setup

To set up your printer for Internet/Intranet access, you will need to configure an IP address for the printer on your network. (See page 61 for Ethernet or page 63 for Token Ring.)

To use the Mail Send/Receive feature set, you must:

■

Create a mail account for the printer.

■

Configure the printer to use that mail account.

■

Install and configure the Xerox Mail Port Monitor on client workstations.

Note

See the CentreWare Internet Services User Guide (on the Phaser 1235 Color Printer CD-ROM) for more information on CentreWare Internet Services.

Advanced Features and Troubleshooting Manual 71

Managing Printer Usage

72 Phaser 1235 Network Color Printers

Maintaining the Printer

Regular Printer Maintenance

Your printer is designed to need very little ongoing maintenance other than periodic cleaning of the LED bars and replacement of Customer Replaceable Consumables (CRCs):

■

Toner cartridges (black, cyan, magenta and yellow)

■

Imaging drums (black, cyan, magenta and yellow)

■

Transfer belt

■

Fuser

Note

LED bars are cleaned at each toner cartridge replacement and cleaning instructions are included with the replacement cartridge.

Note

To avoid unnecessary printer downtime, be sure to order extra CRCs when the

near end of use warnings appear on the front panel. Instructions for

replacing the CRCs accompany each item.

Caution

For optimum performance, keep the printer out of direct sunlight. Faded images, light areas or dark bands may result. Do not place the printer near vents or dust-producing equipment.

Cleaning the Printer

Although not necessary for printer performance, you may wish to clean the outside of the printer with a damp cloth.

Caution

Power off the printer before cleaning the external surfaces at the rear of the printer.

Note

Do not use detergents or solvents when cleaning the printer.

Advanced Features and Troubleshooting Manual 73

Maintaining the Printer

Adjusting Color Density and Balance

Over the life of the printer, colors may change. For example, reds may begin to take on a purple cast, or blues may take on a green cast. This happens during the normal use of a color printer and can be easily remedied by using the color adjustment procedure described in this section.

Note

This procedure, which should be done monthly, will help correct any color shifts.

This front panel procedure involves printing a test page and adjusting the densities and colors based on the appearance of the test page. You may need to repeat this procedure and test your adjustments until you achieve the desired results.

Note

At any time, you can reset the printer to the factory defaults by selecting Color Defaults from the Color Adjust Menu.

Note

Refer to the section Using the Front Panel on page 39 for a functional description of the front panel.

Printing a Test Page

Press Menu Up† or Menu Down until you see:

Menus Color Adjust

2 Press Item Up or Item Down.

You will see:

Processing

The printer prints the Color Balance test print.

†

Note that the buttons have graphics and numbers only (no written labels) on the 220 V models

of the printer. Please see

Front Panel Layout

on page 39 for button numbers and graphics.

74 Phaser 1235 Network Color Printers

Maintaining the Printer

Interpreting the Test Print

The Color Balance test print contains numbered images that indicate possible adjustments that can be made. You can choose to make an adjustment to the Color Density, the Black Density, or the Color Balance.

■

The Black Density Images, numbered

-3K...0,...+3K, show a lightness/darkness range of 30% halftones using black only.

■

The Color Density Images, numbered

-3CMY...0,...+3CMY, show a lightness/darkness range of 30% gray halftones using three colors (cyan, magenta, yellow).

■

The Color Balance Images, numbered 0,10,11,...21, show variations of three-color gray. Each of these circles contains gray with tints of other colors.

What To Look For

There are three things to look for in examining the test print.

■

The Color Density and the Black Density are a matter of taste. The 30% halftones can be used to judge the current level and decide on a preference.

■

The Color Density and Black Density should be at approximately the same level. This is important in order to make the Color Balance adjustment.

■

The correct Color Balance is determined by comparing the circle in the center of the Color Balance object marked “CURRENT” with the gray background. The background is produced using black only and the circles are produced using a combination of cyan, magenta and yellow. The adjustment objective is for the “CURRENT” circle to be the closest gray of any of the circles when compared to the gray background.

Advanced Features and Troubleshooting Manual 75

Maintaining the Printer

Making Adjustments

Use the following procedures to make adjustments to the color density and balance:

Black Density Adjustment

Press Item Up† or Item Down until you see:

Color Adjust Menu Black Density

2 Press Value Up or Value Down until you see:

Black Density = New Value

Values are -3K, -2K, -1K, 0, +1K, +2K, +3K

3 Press Enter. The Color Adjust Page prints and the front panel displays:

Color Adjust Menu Black Density

4 Repeat Steps 2 and 3 above until you are satisfied with the results.

To exit this menu, scroll to Exit with the Item button and select YES with the Value button.

Color Density Adjustment

Press Item Up† or Item Down until you see:

Color Adjust Menu Color Density

2 Press Value Up or Value Down until you see:

Color Density = New Value

Values are

3 Press Enter. The Color Adjust Page prints and the front panel displays:

Color Adjust Menu Color Density

-3CMY, -2CMY, -1CMY, 0, +1CMY, +2CMY, +3CMY

4 Repeat Steps 2 and 3 above until you are satisfied with the results.

5 To exit this menu, scroll to Exit with the Item button and select YES with the Value button.

†

Note that the buttons have graphics and numbers only (no written labels) on the 220 V models

of the printer. Please see

Front Panel Layout

on page 39 for button numbers and graphics.

76 Phaser 1235 Network Color Printers

Color Balance Adjustment

Press Menu Up† or Menu Down until you see:

Menus Color Adjust Menu

2 Press Item Up or Item Down until you see:

Color Adjust Color Balance

3 Press Value Up or Value Down until you see:

Color Balance = New Value

Maintaining the Printer

Values are 0,1,2,3,4,5,6,7, 8,9,10,11,12,13

4 Press Enter. The Color Adjust Page prints and the front panel displays:

Color Adjust Menu Color Density

5 Repeat Steps 3 and 4 above until you are satisfied with the results.

6 To exit this menu, scroll to Exit with the Item button and select YES with the Value button.

†

Note that the buttons have graphics and numbers only (no written labels) on the 220 V models

of the printer. Please see

Front Panel Layout

on page 39 for button numbers and graphics.

Adjustment Recovery

While in the color adjustment routine you can return the values to the factory default values by using the Color Adjust menu’s Color Defaults item.

The printer will be restored to the default values.

Advanced Features and Troubleshooting Manual 77

Maintaining the Printer

78 Phaser 1235 Network Color Printers

Troubleshooting

Before You Begin Troubleshooting

Note the following safety tips before you begin troubleshooting and checking for possible hardware, software and printer maintenance issues.

Note

Do not use tools or sharp objects to clear paper jams since this may damage the printer.

Note

Do not touch the bottom surface of the imaging drum. Touching these surfaces may damage them.

Advanced Features and Troubleshooting Manual 79

Troubleshooting

Warning

Avoid contact with the printer’s fuser rollers, which may be hot.

Make sure to observe the safety guidelines and recommendations provided in the Safety Notes. See Getting to Know Your Printer on page 1.

If your printer is not operating properly, make sure that the following hardware and software issues on page 80 have been considered.

Hardware

■

Is the printer plugged in?

■

Is the printer switched on?

■

Is the printer on-line?

■

Does the printer have proper clearance? For further information, refer to the Getting to Know Your Printer on page 1.

■

Is the printer operating within the specified environmental conditions (temperature and humidity)? For further information, refer to the Getting to Know Your Printer on page 1.

■

Is the printer connected to a computer or network?

Software

■

Is the correct printer driver installed on the workstation?

■

Is your driver properly configured for the destination printer? For further information, refer to Printing on page 23.

80 Phaser 1235 Network Color Printers

Troubleshooting

Printer Maintenance

An improperly seated tray or an open cover will prevent printing. You can avoid these problems by regularly taking the following precautions.

■

Insert media trays properly and securely.

■

Keep covers securely closed.

Customer-Replaceable Consumables (CRCs)

Expended consumables (toner cartridge, imaging drum, fuser, transfer belt) will prevent printing.

■

Maintain a supply of consumables (especially toner cartridges).

■

Replace consumables when prompted by the printer.

Note

Specific instructions for replacing each consumable are included with the individual replacement packages.

Advanced Features and Troubleshooting Manual 81

Troubleshooting

Front Panel Messages

Your printer displays messages on the front panel when operator intervention is required. The two-line display of the front panel provides information about the condition of the printer and the suggested or required course of action.

There are two types of messages that require action:

■

Fault messages appear when the printer stops due to a malfunction, such as a paper jam. Action must be taken to resolve the fault.

■

Attention messages do not stop the printer, but warn of action that should be taken to avert a shutdown.

The table below lists fault and attention messages in alphabetical order, along with an explanation and corrective action.

Front Panel Messages

Message Type Explanation/Corrective Action

Check Tray

[Check Tray 1] [Check Tray 2] [Check Tray 3]

No Tray Present

Controller Fan Error U8 Power Off/On

Disk Read [Write] Error Press Enter To Clear

Fault The indicated tray is not installed. Make sure

the tray is fully inserted.

Fault An error has been detected with the

controller cavity cooling fan. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support.

Attention There was a hard disk read error that

prevented the data from being read. Press the Enter button to clear the message. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support.

82 Phaser 1235 Network Color Printers

Troubleshooting

Front Panel Messages (cont'd.)

Message Type Explanation/Corrective Action

Drum Error

[Black Drum Error U29] [Cyan Drum Error U28] [Magenta Drum Error U27] [Yellow Drum Error U26]

Power Off/On

Drum Missing

[Black Drum Missing] [Cyan Drum Missing] [Magenta Drum Missing] [Yellow Drum Missing]

Reseat Drum

Drum

[Black Drum] [Cyan Drum] [Magenta Drum] [Yellow Drum]

Near End Of Life

Duplex I/F Error U12 Power Off/On

Engine Control Error U5 Power Off/On

Fault The imaging drum is either missing or

requires reseating to be recognized by the printer. Turn off the printer, make sure the imaging drum is properly installed, then turn on the printer. If the problem persists, replace the corresponding imaging drum. If you need more help, check the support links at www.xerox.com/officeprinting/1235support.

Fault The imaging drum is either missing or

requires reseating to be recognized by the printer. Turn off the printer, make sure the imaging drum is properly installed, then turn on the printer. If the problem persists, install a new imaging drum. For further assistance, visit the support links at www.xerox.com/officeprinting/1235support.

Attention The imaging drum is near its end of life.

Printing can continue until the printer determines that the imaging drum is at its end of life; however, some degradation of image quality may occur. The message remains until interrupted by other messages or until the imaging drum is replaced.

Fault An error has been detected with the duplex

module interface and communication path. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, be sure the duplex unit is properly installed. If you need more help, check the support links at www.xerox.com/officeprinting/1235support.

Fault During the printer’s self diagnostics there

was a problem with the internal control logic. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support.

Engine EPROM Error U2 Power Off/On

Fault During the printer’s self diagnostics there

was a problem reading the engine EPROM. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support.

Advanced Features and Troubleshooting Manual 83

Troubleshooting

Front Panel Messages (cont'd.)

Message Type Explanation/Corrective Action

Engine EPROM Missing U3 Power Off/On

Engine RAM Error U1 Power Off/On

Engine ROM Error U0 Power Off/On

Engine SRAM Error U4 Power Off/On

Feeder Home Error U7 Power Off/On

Front Cover B Open Close Front Cover B

Front Panel Error U15 Power Off/On

Fault During the printer’s self diagnostics there

was a problem detecting the engine EPROM. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support.

Fault During the printer’s self diagnostics there

was a problem reading the engine RAM. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support.

Fault During the printer’s self diagnostics there

was a problem reading the engine ROM. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support.

Fault During the printer’s self diagnostics there

was a problem reading the engine SRAM. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support.

Fault An error has been detected with the home

position of the front paper feeder. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support.

Fault The front cover (Cover B) is open. Close the

cover so that printing can continue.

Fault An error has been detected with the front

panel interface and communication path. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support.

Fuser Lower Error T2 Power Off/On

Fuser Missing Reseat Fuser

Fault A short fault in the lower fuser Thermistor

was discovered. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, install a new fuser. For further assistance, visit the support links at www.xerox.com/officeprinting/1235support.

Fault The fuser is either missing or requires

reseating to be recognized by the printer. Turn off the printer, make sure the fuser is properly installed and turn on the printer. If the problem persists, install a new fuser. For further assistance, visit the support links at www.xerox.com/officeprinting/1235support.

84 Phaser 1235 Network Color Printers

Xerox Phaser 1235 Advanced User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Warranty

User safety summary

Introduction

Printer Components

Base Configuration

Internal Components

Printer Options

Printer Features

Media Handling

Input Sources

Output Destinations

2-Sided Printing

Connectivity

PDLs and Fonts

Resolution

Print Speed

Color-Management Systems

Convenience Features

SnapColor

Fax Friendly

Automatic Transparency Detection

Front Cover Different

Separator Pages

Secure Print

Proof Print

Automatic Image Correction

Smooth Low-Resolution Images

Event Notification by Email

Remote Printing by Email

Printer Documentation

Printed Documentation

Printer Management Software CD-ROM

Using the CD-ROMs

Loading Print Media

Selecting Print Media

Loading Print Media

Storing Print Media

Tray 1, 2, or 3

Printing

Printing Options

Printer Drivers

Printer Driver Feature Descriptions

Automatic Image Correction

Black and White printing

Black Overprint

Booklet Creation

Collation

Color Modes

Cover page

Duplex (2-Sided Printing)

Front cover different

First page different

Font substitution table

Front Cover

Smooth Low Resolution Images

Image Orientation

Image Quality

Mirror Image

N-Pages Up

Multiple Pages Per Side

Negative Image

Orientation

Policy (Page)

Print Mode

Print on Both Sides

Process Grayscale Graphics

Proof Print

Secure Print

Separators

TrueType Options

Watermark

Managing Printer Usage

Introduction

Using the Front Panel

Front Panel Layout

Indicator Lights