Xerox Duplex Portable Scanner User Manual
05-0954-000
Xerox®
June 2017
Duplex Portable
Scanner
Scanner User Guide for Mac OSX®.
© 2017 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are registered
trademarks of Xerox Corporation in the United States and/or other countries and are used under
license from Xerox Corporation. Visioneer is a trademark licensee of Xerox®. BR20948
Content © 2017 Visioneer, Inc. All rights reserved. The Visioneer brand name and OneTouch® logo
are registered trademarks of Visioneer, Inc.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as
allowed under the copyright laws. Copyright protection claimed includes all forms of matters of
copyrightable materials and information now allowed by statutory or judicial law or hereinafter
granted, including without limitation, material generated from the software programs which are
displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
Document Version: 05-0954-000 (June 2017)
®
Mac
, Mac OS®, and OS X® are trademarks of Apple Inc., registered in the U.S. and other countries.
®
Adobe
, Adobe® Acrobat®, Adobe® Reader®, and the Adobe® PDF logo are registered trademarks
of Adobe Systems Incorporated in the United States and/or other countries.
®
Post-It
ABBYY
is a registered trademark of 3M in the United States and/or other countries.
®
, the ABBYY® logo and ABBYY® FineReader® are either registered trademarks or
trademarks of ABBYY Software Ltd.
®
Findo
and the Findo® Logo are either registered trademarks or trademarks of FINDO.
TWAIN™ is a trademark of TWAIN Working Group.
®
Intel
and Pentium® are trademarks of Intel Corporation in the United States and/or other
countries.
Universal Serial Bus is a trademark of USB Implementers Forum, Inc. (USB-IF).
Kensington
®
is a registered trademark of ACCO Brands Corporation.
TWAIN™ is a registered trademark of TWAIN Working Group.
ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions,
Copyright © 1990-1998, ZyLAB International, Inc.
All other products mentioned herein may be trademarks of their respective companies and are
hereby acknowledged.
Changes are periodically made to this document. Changes, technical inaccuracies, and
typographic errors will be corrected in subsequent editions. Information is subject to change
without notice and does not represent a commitment on the part of Visioneer.
The software described is furnished under a licensing agreement. The software may be used or
copied only in accordance with the terms of such an agreement. It is against the law to copy the
software on any medium except as specifically allowed in the licensing agreement. No part of this
document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or information storage and retrieval systems, or
translated to another language, for any purpose other than the licensee's personal use and as
specifically allowed in the licensing agreement, without the express written permission of
Visioneer.
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii)
of the Rights in Technical Data and Computer Software Clause 52.227-FAR14. Material scanned
by this product may be protected by governmental laws and other regulations, such as copyright
laws. The customer is solely responsible for complying with all such laws and regulations.
Table of Contents
Safety ...............................................................................................................................vi
Safety Introduction ..............................................................................................................................vi
Operational Safety Information..................................................................................................... vi
Electrical Information.........................................................................................................................vii
Warning - Electrical Safety Information........................................................................vii
Electrical Supply.......................................................................................................................viii
Disconnect Device ..................................................................................................................viii
Emergency Power Off........................................................................................................................viii
Maintenance Information...............................................................................................................viii
Product Safety Certification ............................................................................................................. ix
Environmental Health and Safety Contacts.............................................................................. ix
Welcome .........................................................................................................................1
What’s in the Box....................................................................................................................................1
System Requirements...........................................................................................................................2
Documentation .......................................................................................................................................2
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The Xerox
Duplex Portable Scanner Scanner Features .......................................................3
Scanner Setup............................................................................................................... 5
Connect the Power Cord......................................................................................................................7
Connect the scanner power to the wall............................................................................7
Connect the scanner power to the PC ..............................................................................8
Safety Lock ................................................................................................................................................9
Installation...................................................................................................................11
Installing the Scanner Driver..............................................................................................14
Connect the USB Cable and Turn on the Power.................................................................... 15
Install the Visioneer Scan Utility................................................................................................... 17
Installing Additional Applications................................................................................................17
View the User Guides......................................................................................................................... 18
Register Your Scanner........................................................................................................................ 19
Loading Documents to Scan................................................................................21
Supported Document Types...........................................................................................................21
Documents to Avoid Scanning......................................................................................................22
Unsupported Document Types.....................................................................................................22
Scanning from the Automatic Document Feeder (ADF) ...................................................23
Scan from the Front or Rear Feed Tray......................................................................................24
User Guide iv
Xerox® Duplex Portable Scanner Table of Contents
Using the Carrier Sheet.........................................................................................................25
Scanning Interfaces ........................................................................................................................... 28
Maintenance...............................................................................................................29
Safety Precautions .............................................................................................................................. 29
Clearing Paper Jams...........................................................................................................................30
Cleaning the Scanner.........................................................................................................................30
Cleaning Inside the Automatic Document Feeder ..................................................31
Replacing the ADF Pad and Roller(s) ..........................................................................................32
Replacing the ADF Pad .........................................................................................................32
Replacing the Feed Roller .................................................................................................... 35
Troubleshooting...................................................................................................................................38
Error Light Troubleshooting Codes.................................................................................. 39
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Xerox
Xerox
Duplex Portable Scanner Specifications ....................................................................41
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Duplex Portable Scanner Parts List...............................................................................43
Appendix A: Regulatory Information...............................................................45
Basic Regulations.................................................................................................................................45
United States (FCC Regulations)......................................................................................45
European Union.......................................................................................................................46
Turkey (RoHS Regulation) ................................................................................................... 46
Copy Regulations.................................................................................................................................46
United States ............................................................................................................................46
Canada ........................................................................................................................................48
Other Countries........................................................................................................................48
Appendix B: Compliance Information.............................................................51
Product Recycling & Disposal.........................................................................................................51
USA & Canada.......................................................................................................................... 51
European Union.......................................................................................................................51
ENERGY STAR for the USA...............................................................................................................52
v User Guide
Safety
Safety Introduction
Notices and Safety
Please read the following instructions carefully before operating the machine and refer to them as
needed to ensure the continued safe operation of your machine.
You r Xe ro x
requirements. These include safety agency evaluation and certification, and compliance with
electromagnetic regulations and established environmental standards.
The safety and environment testing and performance of this product have been verified using
Xerox
functions or connection of external devices, may impact the product certification. Please
contact your Xerox representative for more information.
®
product and supplies have been designed and tested to meet strict safety
WARNING:
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materials only. Unauthorized alterations, which may include the addition of new
Operational Safety Information
You r Xe ro x® equipment and supplies have been designed and tested to meet strict safety
requirements. These include safety agency examination, approval, and compliance with
established environmental standards.
To ensure the continued safe operation of your Xerox® equipment, follow these safety guidelines
at all times:
Do these:
• Always follow all warnings and instructions that are marked on or supplied with the
equipment.
• Always use materials specifically designated for this product, the use of other materials may
result in poor performance and create a hazardous situation. Do not use aerosol cleaners,
they may be explosive and flammable under certain conditions.
• Always exercise care when moving or relocating equipment.
• Always locate the machine on a solid support surface that has adequate strength to support
the weight of the machine.
• Always locate the machine in an area that has adequate ventilation and room for servicing.
• Always unplug this equipment from the electrical outlet before cleaning.
User Guide vi
Xerox® Duplex Portable Scanner Safety
Note: You r Xe r ox® machine is equipped with an energy saving device to conserve power when the
machine is not in use. The machine may be left on continuously.
Do not do these:
• Never use a ground adapter plug to connect the equipment to a power outlet that lacks a
ground connection terminal.
• Never attempt any maintenance function that is not specifically described in this
documentation.
• Never remove covers or guards that are fastened with screws. There are no operator
serviceable areas within these covers.
• Never locate the machine near a radiator or any other heat source.
• Never override or “cheat” any of the electrical or mechanical interlock devices.
• Never place this equipment where people might step on or trip on the power cord.
Caution: This device is not intended for use in the direct field of view at visual display
workplaces
To avoid incommoding reflections at visual display workplaces this device must not be placed in
the direct field of view.
Electrical Information
Warning - Electrical Safety Information
1. The power receptacle for the machine must meet the requirements stated on the data plate
on the rear of the machine. If you are not sure that your electrical supply meets the
requirements, please consult your local power company or an electrician for advice.
2. The socket outlet shall be installed near the equipment and shall be easily accessible.
3. Use the power cable that is supplied with your machine. Do not use an extension cord or
remove or modify the power cord plug.
4. Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure
whether or not an outlet is correctly grounded, consult an electrician.
5. Do not use an adapter to connect any Xerox
ground connection terminal.
6. Do not place this equipment where people might step or trip on the power cable.
®
equipment to an electrical outlet that lacks a
7. Do not place objects on the power cable.
8. Do not override or disable electrical or mechanical interlock devices.
9. Do not push objects into slots or openings on the machine. Electrical shock or fire may result.
vii User Guide
Safety Xerox® Duplex Portable Scanner
Electrical Supply
• This product shall be operated from the type of electrical supply indicted on the product’s
data plate label. If you are not sure that your electrical supply meets the requirements, please
consult your local power company for advice.
• Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet
checked by a qualified electrician.
WARNING: This equipment must be connected to a protective earth circuit
This equipment is supplied with a plug that has a protective earth pin. This plug will only fit into
an earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the
outlet, contact your electrician to replace the outlet.
Disconnect Device
The power cable is the disconnect device for this equipment. It is attached to the side of the
machine as a plug-in device. To remove all electrical power from the equipment, disconnect the
power cable(s) from the electrical outlet.
Emergency Power Off
If any of the following conditions occur, turn off the machine immediately and disconnect the
power cable(s) from the electrical outlet(s).
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the machine.
• The machine is exposed to water.
• Any part of the machine is damaged.
Maintenance Information
1. Any operator product maintenance procedures will be described in the user documentation
supplied with the product.
2. Do not carry out any maintenance on this product which is not described in the customer
documentation.
User Guide viii
Xerox® Duplex Portable Scanner Safety
3. Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor
performance of the equipment, and could cause a dangerous condition.
4. Use supplies and cleaning materials only as directed in this manual.
5. Do not remove covers or guards that are fastened with screws. There are no parts behind
these covers that you can maintain or service.
6. Do not perform any maintenance procedures unless you have been trained to do them by an
authorized local dealer or unless a procedure is specifically described in the user manuals.
Product Safety Certification
This product is certified by the following Agency using the Safety standards listed:
Standard
UL60950-1 (USA)
CSA 22.2 No. 60950-1 (Canada)
IEC 60950-1
Environmental Health and Safety
Contacts
Contact Information
For more information on Environment, Health, and Safety in relation to this Xerox
supplies, please contact the following customer help lines:
USA & Canada: 1-800-828-6571
Europe: +44 1707 353 434
®
product and
ix User Guide
Welcome
You r new Xe ro x® scanner can quickly scan stacks of single-sided or double-sided pages and place
their electronic images on your computer.
What’s in the Box
Before proceeding, check the contents of the box. If items are missing or damaged, contact the
dealer where you purchased the scanner.
Xerox® Duplex Portable Scanner Rear paper feed Installation Disc
Quick Install Guide USB Cable USB Power Cord
Technical Support Card Warranty Card Power Supply
Power Plug adapter Spare ADF Pad
User Guide 1
Xerox® Duplex Portable Scanner Welcome
System Requirements
•Apple® Mac OS X® operating system (10.9 – 10.12)
• 1.83 GHz or faster Intel
• DVD-ROM drive capable of reading Dual Layer DVDs
• An available Universal Serial Bus (USB) port
• Minimum of 2 gigabyte (GB) of internal memory (RAM)
• 350 MB minimum of free hard disk space
®
Core Processor
Documentation
The following printed documentation is provided in the box:
• Installation guide—abbreviated scanner setup and installation instructions.
• Technical support card—contact information for technical support and customer service,
and a brief overview of our standard product warranty.
The following soft-copy documentation is available on the installation disc:
• Scanner user guide—instructions for scanner setup, installation, operation, maintenance,
safety, and warranty. The instructions in this guide cover how to properly use the scanner and
perform maintenance. Please refer to your scanning application’s user guide or help file for
instructions on how to access the scanner’s interface, scan and save files.
• TWAIN scanning guide—instructions for scanning using the TWAIN interface. This guide
describes the options available in the TWAIN interface. Please refer to your scanning
application’s user guide or help file for instructions on how to access the scanner’s interface,
scan and save files.
• ABBYY FineReader Sprint—contains detailed information using the application software,
including information on using Optical Character Recognition to create editable text files
from the scanned documents.
•Findo—contains detailed information using the application.
• Patch code sheets—use with an application that supports detection of patch code data
when using the TWAIN interface. The patch code page layouts have been specifically
designed for your scanner. The file contains Patch 1 layouts for A4 and U.S. Letter size pages.
Make sure you print the correct page size for the paper in your printer. Also, make sure the
application you are using is not set to automatically scale the page to fit on the paper in your
printer.
2 User Guide
Welcome Xerox® Duplex Portable Scanner
1
2
3
4
5
6
7
The Xerox® Duplex Portable Scanner
Scanner Features
1. Input Tray—Holds the documents in the Automatic Document Feeder for scanning.
– Extension—Pull out and flip open input tray extensions to support various document
lengths.
– Paper Guides—Slide to adjust to document width.
2. Automatic Document Feeder—Feeds documents through the scanner during scanning.
– ADF Cover Release— Pull to open the Automatic Document Feeder.
3. Status Light / Power Button—Turns the scanner’s power on/off and indicates the scanner’s
status.
4. Front Feed tray—Open to feed items through the front of the scanner.
5. Safety Lock Slot—Connect a Kensington® style safety lock.
6. Rear feed —Feed items through the back of the scanner.
7. Connections—Scanner connection ports.
– Universal Serial Bus (USB) Port—Connect the scanner to the computer via the USB 2.0
cable.
– Power Jack—Connect the power cord to the scanner.
User Guide 3
Xerox® Duplex Portable Scanner Welcome
4 User Guide
Scanner Setup
1. Remove the scanner from its protective foam and plastic bag.
2. Remove any shipping tape from the scanner as indicated in the following illustration(s).
The above illustrations are for example purposes only. Your scanner’s packaging may vary slightly.
User Guide 5
Xerox® Duplex Portable Scanner Scanner Setup
3. Open the automatic document feeder cover and remove any tape or protective foam from
inside the feeder.
The above illustrations are for example purposes only. Your scanner’s packaging may vary slightly.
4. Close the feeder cover when you are finished.
The above illustrations are for example purposes only. Your scanner’s packaging may vary slightly.
6 User Guide
Scanner Setup Xerox® Duplex Portable Scanner
U.K., North America, Europe
5. Attach the rear feed paper guide to the scanner.
Connect the Power Cord
You can power the scanner through the standard power cord to a wall outlet, or use the USB power
cord to power the scanner through a USB port on the computer.
If powered by the USB connection only, the scanner will not be able to reach it’s maximum speed.
In order to reach the maximum rated speed, the supplied power supply should be used.
Connect the scanner power to the wall
Note: Only use the power supply (WA-36A24R made by APD) included with your scanner.
Connecting any other type of power supply may damage your scanner, and will void its warranty.
Assemble the power adapter:
1. Select the power plug adapter that is appropriate for the wall outlet in your country.
User Guide 7
Xerox® Duplex Portable Scanner Scanner Setup
2. Slide the power plug adapter into the power supply base.
3. Plug the power supply into the power port on the scanner.
4. Plug the power cord into the power supply and into a wall outlet.
Connect the scanner power to the PC
1. Plug the round end of the USB power cord into the power jack on the scanner.
2. Plug the flat end of the USB power cord into an available USB port on the back of the
computer. We do not recommend using a USB hub to power the scanner.
8 User Guide
Scanner Setup Xerox® Duplex Portable Scanner
Use this slot to install a
safety lock. Do not
attempt to insert any
other type of object.
Note: Only use the USB power cable included with your scanner. Connecting any other type of
USB power cable may damage your scanner, and will void its warranty. If you do not have your
USB power cable, you can order a new one by contacting our Customer Service department.
Please refer to the Technical Support Card, included with your scanner, for our company contact
information, or visit the Parts & Accessories page for your scanner at www.xeroxscanners.com
.
Safety Lock
Your scanner may have a slot for installing a Kensington® style safety lock. This slot can be
identified by the lock icon. It is to the left of the USB port on the scanner. When following the
instructions in this document, make sure you connect the USB cable into the USB port which is
identified by the USB symbol.
A lock is not provided with the scanner and this document does not contain instructions on
purchasing and installing a safety lock. If you choose to use a safety lock, please carefully read the
installation instructions provided with the lock. More information about Kensington® locks can be
found at www.kensington.com
.
User Guide 9
Xerox® Duplex Portable Scanner Scanner Setup
10 User Guide
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