Xerox DocuPrint 203A User Guide

DocuPrint 203A

User's Guide

You must set up the hardware and install the driver before you can use the printer.

Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box.

Please read this User’s Guide thoroughly before you use the printer. Keep the CD-ROM in a
convenient place so you can use it quickly if you need to.

Please visit our web site at http://www.fxprinters.com

where you can get the latest Driver Updates.

Apple, the Apple Logo, and Macintosh are

trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Epson is a registered trademark and FX-850 is a trademark of Seiko Epson Corporation.

Hewlett Packard is a registered trademark and HP LaserJet 6P, 6L, 5P, 5L, 4, 4L, 4P, III, IIIP, II, and IIP are

trademarks of Hewlett-Packard Corporation.

IBM, IBM PC, and Proprinter are registered trademarks of IBM Corporation.

Microsoft, MS-DOS, Windows, and Windows NT are

either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

All product/brand names are trademarks or registered trademarks of the respective holders.

Damage related to computer virus

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.

Important

(1) This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied or modified

in whole or part, without the written consent of the publisher.
(2) Parts of this manual are subject to change without prior notice.
(3) We welcome any comments on ambiguities, errors, omissions, or missing pages.
(4) Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can

cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

Xerox and The Document Company are registered trademarks.

Table of Contents

1 Before using the machine .........................................................................................1-1

Preface .............................................................................................................................................. 1-1

Using this guide ................................................................................................................................. 1-2

Safety notes....................................................................................................................................... 1-4

The objectives of the International Energy Star Program ................................................................ 1-11

Illegal copies and printouts .............................................................................................................. 1-12

2 About this printer ......................................................................................................2-1

What is in the box? ............................................................................................................................ 2-1

Interface cable ............................................................................................................................. 2-2

Front view .................................................................................................................................... 2-3

Back view .................................................................................................................................... 2-3

Positioning the printer ........................................................................................................................ 2-4

Power supply ............................................................................................................................... 2-4

Environment ................................................................................................................................ 2-4

What kind of paper can I use? ........................................................................................................... 2-5

Type and size of paper ................................................................................................................ 2-5

Recommended paper .................................................................................................................. 2-6

Printable area .............................................................................................................................. 2-7

Portrait ..................................................................................................................................... 2-7

Landscape ............................................................................................................................... 2-7

Printing methods................................................................................................................................ 2-8

Printing on plain paper, bond paper and transparencies ............................................................. 2-8

Printing on plain paper or transparencies from the paper tray ................................................ 2-8

Printing on plain paper, bond paper or transparencies from the manual feed slot ................ 2-11

Printing on heavyweight paper, labels and envelopes .............................................................. 2-14

Printing on heavyweight paper, labels and envelopes from the manual feed slot................. 2-14

Types of envelopes to avoid.................................................................................................. 2-17

2 Sided Printing ............................................................................................................................... 2-18

Guidelines for printing on both sides of the paper ..................................................................... 2-18

Printing on both sides of the paper (2 sided printing) ................................................................ 2-18

2 Sided printing from the paper tray ...................................................................................... 2-18

2 Sided printing from the manual feed slot ............................................................................ 2-19

Paper orientation for 2 sided printing..................................................................................... 2-20

3 Driver ..........................................................................................................................3-1

Print driver ......................................................................................................................................... 3-1

For Windows

Features in the print driver....................................................................................................... 3-3

For Macintosh

Uninstalling the print driver ........................................................................................................ 3-14

Print driver for Windows

FX Laser driver for Macintosh

®

.............................................................................................................................. 3-3

®

.......................................................................................................................... 3-12

®

...................................................................................................... 3-14

®

............................................................................................. 3-15

4 Control panel .............................................................................................................4-1

Service call indications ...................................................................................................................... 4-5

III

Control panel button (Go button) ....................................................................................................... 4-7

Print a test page .......................................................................................................................... 4-8

Using control panel button....................................................................................................... 4-8

Using the print driver ............................................................................................................... 4-8

Print a Printer Settings page........................................................................................................ 4-9

Using the control panel button ................................................................................................. 4-9

Using the print driver ............................................................................................................... 4-9

5 Routine maintenance ................................................................................................5-1

Replacing the consumable items....................................................................................................... 5-1

Toner cartridge ............................................................................................................................ 5-2

Toner Low message ................................................................................................................ 5-2

Toner Empty message ............................................................................................................ 5-3

Replacing the toner cartridge .................................................................................................. 5-3

Drum unit ..................................................................................................................................... 5-7

Change Drum message........................................................................................................... 5-7

Replacing the drum unit........................................................................................................... 5-8

Cleaning .......................................................................................................................................... 5-11

Cleaning the outside of the printer.............................................................................................5-11

Cleaning the inside of the printer............................................................................................... 5-12

Cleaning the corona wire........................................................................................................... 5-14

6 Troubleshooting ........................................................................................................6-1

Identifying your problem .................................................................................................................... 6-1

Error messages in the Status Monitor ............................................................................................... 6-2

Error message printout ...................................................................................................................... 6-3

Paper handling .................................................................................................................................. 6-4

Paper jams and how to clear them .................................................................................................... 6-5

Other problems ................................................................................................................................ 6-10

For Macintosh

Improving the print quality ......................................................................................................... 6-10

Solving print problems ..................................................................................................................... 6-15

®

with USB .......................................................................................................... 6-10

A Appendix ...................................................................................................................A-1

Printer specifications.......................................................................................................................... A-1

I Index ............................................................................................................................I-1

IV

1

Before using the machine

Preface

Thank you for selecting the Fuji Xerox DocuPrint 203A.

This guide provides all the necessary print operating procedures, maintenance information like how to clear
paper jams, daily care, setting various items, and precautions.

This guide assumes that the operator has a basic knowledge of the operating environment of the personal
computer in use, networking environments, and how to operate a personal computer.

Please read this guide thoroughly to obtain the best performance on this product. After reading this guide, be
sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a
problem occurs with the machine.

As a member of the International Energy Star Program, Fuji Xerox confirms this product satisfies
the requirements for International Energy Star Program standards.

1

1 - 1

Using this guide

This section describes the organization of this guide.

Before using the machine

Guides supplied

We provide the following guides for optimum usage of the machine.

Included Manuals

The following manuals are included with this product. They are referred to as accompanying manuals.

These accompanying manuals include descriptions on configurations and operation of the product.

 User’s Guide (This Document, included on the supplied CD-ROM)

This guide describes all the necessary steps for print, clearing paper jams, daily care, setting the various
items and safety information.

 Quick Setup Guide

This guide describes how to set up the printer and install the print driver.

Organization of this Guide

This guide consists of the following chapters.

 1 Before using the machine

Describes how to use this document, as well as cautions on using the product safely and legally.

 2 About this printer

Describes the machine components, how to position the printer and other information.

 3 Driver

Describes the print driver.

 4 Control panel

Describes the service call indications and the control panel button.

 5 Routine maintenance

Describes how to replace the consumable items and how to clean the printer.

 6 Troubleshooting

Describes troubleshooting procedures.

 7 Appendix

Describes printer specifications.

1

1 - 2

Conventions

• In this document, “computer” refers to a personal computer or workstation.

• The following indications are used in this guide:

Notes tell you how you should respond to a situation that may arise or give tips about how the current
operation works with other features.

IMPORTANT

IMPORTANT indicates important information which you should read.

Before using the machine

1

1 - 3

Before using the machine

Safety notes

Read these safety notes carefully before using this product to make sure you operate the equipment safely.

Your Fuji Xerox product and recommended supplies have been designed and tested to meet strict safety
requirements. These include safety agency approval, and compliance to established environmental
standards. Please read the following instructions carefully before operating the product and refer to them as
needed to ensure the continued safe operation of your product.

The safety and environment testing and performance of this product have been verified using Fuji Xerox
materials only.

Warning: Any unauthorized alteration, which may include the addition of new functions or connection of
external devices, may impact the product certification. Please contact your authorized Service Provider for
more information.

Graphic symbols used throughout this guide

Used for items that if not followed strictly, can lead to severe or fatal
injuries.

Used for items that if not followed strictly, can cause injuries to user or
damages to the machine.

1

A symbol for items to pay attention to when
handling the machine. Follow instructions
carefully to use machine safely.

A symbol for prohibited items. Follow
instructions carefully to avoid any dangerous
acts.

A symbol for items that must be performed.
Follow instructions carefully to carry out these
essential tasks.

For installation & relocation

Do not place the machine near heaters or volatile, flammable, or combustible materials such as
curtains that may catch fire.

Heated surface Flammable Electric shock Pinched fingers

Prohibited No fire Do not

tear down

Instructions Unplug Ground/Earth

Do not

touch

Place the machine on a level and sturdy surface that can withstand a weight of 6.55 kg. If tilted, the
machine may fall over and cause injuries.

1 - 4

Before using the machine

Do not place the machine in a hot, humid, dusty, or poorly ventilated environment. Prolonged
exposure to these adverse conditions can cause fire or electric shocks.

The machine has ventilation holes on both sides. Ensure that the machine is installed with a minimum
clearance of 100 mm from the vent to the wall. A poorly ventilated machine can cause excessive

internal heat and fire. The accompanying diagram shows the minimum clearances required for normal
operation, consumables replacement, and maintenance to ensure your machine operates at peak
performance.

100mm

100mm 100mm

When moving the machine, be sure to unplug the power cord from the outlet. If the machine is moved

with the power cord connected, it can cause damage to the cord which could result in fire or electric

shocks.

1

When moving the machine, do not tilt it more than 5 degrees. If tilted excessively, the machine may

fall over and cause injuries.

5

5

The Ethernet cable is for indoor use only. External use will result in premature damage from the

elements.

5

5

1 - 5

For power & earth connection

Before using the machine

Two power specifications are listed below. The specifications that apply to your machine depend on

your machine configuration. Connect the power plug only to a properly rated power outlet. Otherwise,

it can cause fire or electric shocks. If in doubt, contact our Customer Support Centre or your dealer.

• Rated voltage 100 to 120 V, 8.6 A
Rated frequency 50/60 Hz

• Rated voltage 220 to 240 V, 4.3 A
Rated frequency 50/60 Hz

Ensure that the plug connection is free of dust. In a damp environment, a contaminated connector can
draw a non-negligible amount of current that can generate heat and eventually cause fire over an
extended period of time.

Do not attempt to rework, pull, bend, chafe, or otherwise damage the power cord. Do not place a heavy
object on the cord. A damaged cord can cause fire or electric shocks.

Never touch a power cord with wet hands. Danger of electric shock exists.

Stop operation immediately if your machine produces smoke, excessive heat, unusual noise, or smell,
or if water is spilt onto the machine. These conditions can cause fire. Immediately switch off and
unplug the machine, and contact our Customer Support Centre.

1

Plug the power cord directly into a grounded electrical outlet easily accessible. Do not use an
extension cord. If you do not know whether an outlet is grounded, consult a qualified electrician.
Improper connection of the equipment-grounding conductor can result in an electric shock.

If the power cord is broken or insulated wires are exposed, ask our Customer Support Centre or your
dealer for a replacement. Using a damaged cord can cause fire or electric shocks.

Use only the power cord specified for this printer. Using a different cord may cause fire or electric
shock. Do not use the machine’s power cord on any other equipment.

Do not unplug or replug the machine while it is on. Unplugging a live connector can deform the plug
and cause fire.

1 - 6

Before using the machine

When unplugging the machine, grasp the plug instead of the cord. Forcibly pulling on a cord can
damage it and cause fire or electric shocks.

Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning,
maintenance, or fault clearance. Access to a live machine's interior can cause electric shocks.

When the machine is not used over an extended period of time, switch it off and unplug it. If an unused
machine is left connected to a power source for a long period, degraded insulation can cause electric
shocks, current leakages, or fire.

Once a month, unplug the machine and check the power cord for the following:

• The power cord is plugged firmly into a receptacle.

• The plug is not excessively heated, rusted, or bent.

• The plug and receptacle are free of dust.

• The cord is not cracked or frayed.

If you notice any unusual conditions, contact our Customer Support Centre.

For machine operation

1

Do not place any liquid container such as a vase or coffee cup on the machine. Spilt water can cause
a fire or shock hazard.

Do not place any metal parts such as staples or clips on the machine. If metal and flammable parts
get into the machine, they can short-circuit internal components, and cause fire or electric shocks.

If debris (metal or liquid) gets into the machine, switch off and unplug the machine. Contact our
Customer Support Centre. Operating a debris-contaminated machine can cause fire or electric
shocks.

Never open or remove machine covers that are secured with screws unless specifically instructed in
this guide. A high voltage component can cause electric shocks.

Do not try to alter the machine configuration, or modify any parts. An unauthorized modification can
cause smoke or fire.

1 - 7

Before using the machine

Do not play this CD-ROM using an incompatible CD-ROM player. Playing at high volume levels can
cause hearing damage and speaker failure.

This equipment is certified as a Class 1 laser product under [IEC60825]. This means that the machine
does not emit hazardous laser radiation. Since radiation emitted inside the machine is completely

confined within the protective housings and external covers, the laser beam cannot escape from the
machine during any phase of user operation. Do not perform any operation apart from the instructions given
in the manual. There may be a danger of laser beam leakage.

Never touch a labelled area found on or near the fuser unit. You can get burnt. If a sheet of paper is

wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns. Switch

off the machine immediately, and contact our Customer Support Centre.

After you have just used the printer, some parts inside the printer are extremely hot. When you open

the front cover or back cover of the printer, never touch the shaded parts shown in the illustrations.

Wait for the printer to cool down before you touch the internal parts of the printer.

1

Inside the printer

(Front View)

Open the back cover

(Back View)

Do not use conductive paper, e.g. folding paper, carbonic paper and coated paper. When paper jam

occurs, they can cause a short circuit and fire.

The fuser unit is marked a caution label. Please do not remove or damage the label.

1 - 8

For consumables

Before using the machine

Never throw a toner cartridge into an open flame. Toner remaining in the cartridge can cause an

explosion and you can get burnt.

Never use a vacuum cleaner when you clean spilled toner. It can cause explosion as the toner fills the

vacuum cleaner and gets sparks. Use a broom or a wet cloth.

Never heat the drum in a drum cartridge, or scratch its surface. A heated or scratched drum can be

hazardous to your health.

Be careful not to inhale the toner.

If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the

clothes in cold water to avoid stains.

Radio interference (220-240 volt model only)

1

This printer follows EN55022 (CISPR Publication 22)/Class B.

Before you use this product, make sure that you use the following interface cables.

1. A shielded parallel interface cable with twisted-pair conductors and that it is marked "IEEE 1284 compliant".

2. A USB cable.

The cable must not be more than 2 meters long.

IEC 60825-1 specification (220 to 240 volt model only)

This printer is a Class 1 laser product as defined in IEC 60825-1 specifications. The label shown below is

1 - 9

Before using the machine

attached in countries where it is needed.

This printer has a Class 3B laser diode which produces invisible laser radiation in the scanner unit. You
should not open the scanner unit under any circumstances.

) Caution:Use of controls or adjustments or performance of procedures other than those specified herein

may result in hazardous radiation exposure.

Internal laser radiation

Maximum radiation power:5 mW

Wave length:770 - 810 nm

Laser class:Class 3B

1

1 - 10

Before using the machine

The objectives of the International Energy Star Program

To protect the global environment and conserve energy resources, the International Energy Star Program
encourages the following product features. Fuji Xerox confirms DocuPrint 203A satisfies the requirements for
this program.

2 sided feature

To reduce the volume of copy paper used, the 2 sided copying feature is set as a default for the machine.
You can copy two 1 sided originals on both sides of a sheet of paper. You can also make 1 sided copies. For
information about this feature, refer to Printing on both sides of the paper (2 sided printing) on page 2-18.

Power saving feature (Sleep Timer mode)

This product has a power saving feature which switches the machine to the Sleep Timer mode automatically
if the machine is on and not operated for a certain period of time. By default, the fuser power automatically
cuts when the printer is idle for 5 minutes. The printer is then in energy save mode.

For information about this feature, refer to Sleep Timer on page 3-7.

1

1 - 11

Before using the machine

Illegal copies and printouts

Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may
be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in
your country.

 Currency
 Banknotes and checks
 Bank and government bonds and securities
 Passports and identification cards
 Copyright material or trademarks without the consent of the owner
 Postage stamps and other negotiable instruments

This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt,
contact your legal counsel.

Notice:

1

This machine is provided with the recognition function to prevent the copying of currency. Also, in case
currency or securities are copied, the forgery tracing function can identify a machine used for the copy.

Note that the recognition function prevents a limited range of illegal copies. Always put your machine under
careful charge to prevent illegal copies from being made.

1 - 12

2

About this printer

What is in the box?

When you unpack the printer, check that you have all of the following parts.

1

1

Printer

2

Drum unit and toner cartridge

assembly

3

Quick Setup Guide

4

2

CD-ROM

5

AC power cord

Parts may vary from one country to
another.

4

5

Note

• The AC power cord may be slightly different than the one in the illustration above, depending on which
country you bought the printer in.

3

2

• The printer comes with two AC power cords in some countries.
Use either one depending on your local AC outlet.

For countries such as
Singapore, Hong Kong, and Malaysia

For countries such as
Thailand, Indonesia, and Vietnam

2 - 1

About this printer

Interface cable

The interface cable is not a standard accessory. Please purchase the appropriate interface cable for the interface

you intend to use (USB or Parallel).

 USB cable

Do not use a USB interface cable that is longer than 2.0 meters.
Do not connect the USB cable to a non-powered hub or a Mac

®

keyboard.
When you use a USB cable, make sure you connect it to the USB connector of your PC.
USB is not supported under Windows

®

95 or Windows NT®4.0.

 Parallel interface

Do not use a Parallel interface cable that is longer than 2.0 meters.
Use a shielded interface cable that is IEEE 1284-compliant.

2

2 - 2

Front view

About this printer

1

2

3

4

Back view

5

8

7

6

1

Face-down Output Tray Support

Flap (Support Flap)

2

Control Panel

3

Manual Feed slot

4

Manual Feed Paper Guides

5

Paper Tray

6

Power Switch

7

Front Cover

8

Face-down Output Tray

2

1

2

5

3

4

1

Back Cover

2

AC Power Connector

3

Parallel Interface Connector

4

Side Cover

5

USB Interface Connector

2 - 3

Positioning the printer

Please read the following before you use the printer.

About this printer

Power supply

Use the printer within the recommended power range.

Power source: 110 V model: AC 100 to 120 V, 50/60 Hz

220 V model: AC 220 to 240 V, 50/60 Hz

The power cord, including extensions, should not be longer than 5 meters (16.5 feet).

Do not share the same power circuit with other high-power appliances, such as an air conditioner, copier,
shredder and so on. If you cannot avoid using the printer with these appliances, we recommend that you use
a voltage transformer or a high-frequency noise filter.

Use a voltage regulator if the power source is not stable.

Environment

 You should setup the printer near a power outlet that you can easily reach, so that it can be easily

unplugged from the power outlet if there is an emergency.

 Only use the printer within the following ranges of temperature and humidity:

2

Temperature: 10 °C to 32.5 °C

Humidity: 20% to 80% (without condensation)

 You should use the printer in a well-ventilated room.
 Put the printer on a flat, horizontal surface.
 Keep the printer clean. Do not put the printer in a dusty place.
 Do not put the printer where the ventilation hole of the printer is blocked. Keep a gap of approximately 100

mm between the ventilation hole and the wall.

 Do not put the printer in direct sunlight. If you have to put it near a window, use a blind or a heavy curtain

to protect the printer from direct sunlight.

 Do not put the printer near devices that contain magnets or generate magnetic fields.
 Do not subject the printer to strong physical shocks or vibrations.
 Do not expose the printer to open flames, salty or corrosive gasses.
 Do not put objects on top of the printer.
 Do not put the printer near an air conditioner.
 Keep the printer horizontal when you carry it.

2 - 4

What kind of paper can I use?

Type and size of paper

About this printer

The printer loads paper from the installed paper tray, or the manual feed slot.

The names for the paper trays in the print driver and this guide are as follows:

Paper tray Tray 1

Manual feed slot Manual

While looking at this page on the CD-ROM, you can jump to the page for each printing method by clicking L
in the table.

Paper type Tray 1 Manual Select the Paper type from the print driver

Plain paper

75 g/m2 to 105 g/m

Recycled paper

Bond paper

Heavyweight paper

105 g/m2 to 161 g/m

Lightweight paper

60 g/m2 to 75 g/m

2

2

2

Transparency L

LL

LLRecycled

L Bond

L

LL

Up to 10 sheets

A4 or Letter

L

A4 or Letter

Labels L

A4 or Letter

Envelopes

L

Plain

Heavyweight 1 or Heavyweight 2

Lightweight

Transparency

Heavyweight 2

Envelope
Env. Lightweight
Env. Heavyweight

2

Tray 1 Manual

Paper size A4, Letter, Legal*, B5(JIS), B5(ISO),

Executive, A5, A6, B6(ISO)

Number of sheets 250 sheets (80 g/m

2

) Single sheet

* Legal paper is not available in some regions.

Width: 69.8 to 216mm ±1.0mm
Height: 116 to 406.4mm ±1.0mm

2 - 5

About this printer

Recommended paper

 Before you buy a lot of paper, please test a small quantity to make sure that the paper is suitable.
 Use paper that is made for plain-paper copying.
 Use paper that is 80 to 90 g/m
 Use neutral paper. Do not use acidic or alkaline paper.
 Use long-grain paper.
 Use paper with a moisture content of approximately 5%.

IMPORTANT

Do not use ink jet paper, because it might cause a paper jam or damage your printer.

Note

If you use paper other than the ones recommended, a paper jam or misfeeding may occur in the printer.

To help you choose which paper to use with this printer, see Important information for choosing your paper
on page A-5.

2

.

2

2 - 6

Printable area

The edges of the paper that cannot be printed on are shown below.

Portrait

1

About this printer

2

2

4

3

A4 Letter Legal B5 (ISO) Executive A5 A6 B6

4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm

1

6.01 mm 6.35 mm 6.35 mm 6.01 mm 6.35 mm 6.01 mm 6.01 mm 6.01 mm

2

4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm

3

6.01 mm 6.35 mm 6.35 mm 6.01 mm 6.35 mm 6.01 mm 6.01 mm 6.01 mm

4

Landscape

1

2

4

3

A4 Letter Legal B5 (ISO) Executive A5 A6 B6

4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm

1

5.0 mm 5.08 mm 5.08 mm 5.0 mm 5.08 mm 5.0 mm 5.0 mm 5.0 mm

2

4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm

3

5.0 mm 5.08 mm 5.08 mm 5.0 mm 5.08 mm 5.0 mm 5.0 mm 5.0 mm

4

2 - 7

Printing methods

Printing on plain paper, bond paper and transparencies

About this printer

You can print on plain paper, bond paper or transparencies from the paper tray or manual feed slot. For the
paper you want to use, see What kind of paper can I use? on page 2-5.

Printing on plain paper or transparencies from the paper tray

Note

Do not put more than 10 transparencies in the paper tray, if you print on transparencies.

1 Select the Paper Size, Paper Type, Paper Source and other settings in the print driver.

Select Plain or Transparency.

2

2 Pull the paper tray completely out of the printer.

Select Tray 1.

2 - 8

3 While pressing the blue paper-guide release lever, slide

the paper guides to fit the paper size. Check that the
guides are firmly in the slots.

4 Put paper in the tray.

About this printer

2

5 Check that the paper is below the maximum paper mark

().

Note

• Paper jams may occur if you put more than 250 sheets

(80 g/m
time.

• Paper jams may occur if you put more than 10

transparencies in the paper tray at any one time.

• When you use pre-printed paper, put the side that is

going to be printed on (blank side) face down, with the
top of the paper at the front of the tray.

2

) of plain paper in the paper tray at any one

6 Put the paper tray firmly back in the printer. Check that it is completely in the printer.

2 - 9

7 Lift up the support flap to prevent paper from sliding off

the face-down output tray.

Note

If you choose not to lift up the output tray support flap, we
recommend that you remove printed pages immediately after
they come out of the printer.

8 Send the print data to the printer.

Note

If you print on transparencies, remove each transparency
immediately. Stacking the printed transparencies may cause
a paper jam or the transparency to curl.

About this printer

2

2 - 10

About this printer

Printing on plain paper, bond paper or transparencies from the manual feed slot

Note

The printer automatically turns on the Manual Feed mode when you put paper in the manual feed slot.

1 Select the Paper Size, Paper Type, Paper Source and other settings in the print driver.

Select Plain, Bond or Transparency.

2

2 Send the print data to the printer.

Note

A No Paper Manual Feed status is shown by the control
panel LEDs until you put a sheet of paper or a transparency
in the manual feed slot.

Select Manual.

2 - 11

3 Lift up the support flap to prevent paper from sliding off

the face-down output tray.

Note

If you choose not to lift up the output tray support flap, we
recommend that you remove printed pages as soon as they
come out of the printer.

4 Using both hands, slide the manual feed slot paper

guides to the width of the paper that you are going to use.

About this printer

2

5 Using both hands, put one piece of paper or one

envelope in the manual feed slot until the front edge of
the paper or envelope touches the paper feed roller.
When you feel the machine pull in the paper, let go.

Note

• Put the paper into the manual feed slot with the side to be printed face up.

• Make sure that the paper or transparency is straight and in the proper position on the manual feed slot.

If it is not, the paper or the transparency may not be fed properly, resulting in a skewed printout or a
paper jam.

• Do not put more than one piece of paper in the manual feed slot at any one time, as it may cause a jam.

• If you put any Media (paper, transparency and so on) in the manual feed slot before the printer is in

the Ready state, the media may be ejected without being printed on.

2 - 12

About this printer

6 After the printed page comes out of the printer, put in the next sheet of paper or the transparency as in

Step 5 above. Repeat for each page that you want to print.

Note

If you print on transparencies, remove each transparency immediately after printing. Stacking the printed
transparencies may cause a paper jam or the transparency to curl.

2

2 - 13

About this printer

Printing on heavyweight paper, labels and envelopes

Note

The printer automatically turns on the Manual Feed mode when you put paper in the manual feed slot.

When you select the paper you want to use, see What kind of paper can I use? on page 2-5.

If you print on envelopes, see Types of envelopes to avoid on page 2-17.

Printing on heavyweight paper, labels and envelopes from the manual feed slot

1 Select the Paper Size, Paper Type, Paper Source and other settings in the print driver.

2

Select Heavyweight 1, Heavyweight 2, or
Envelope.

Select Manual.

Note

For envelope users

• When you use Envelope #10, select No. 10 Envelope from Paper Size in the print driver.

• For other envelopes which are not in the selection of the print driver, such as Envelope #9 or Envelope

C6, use Custom... Size. For more information on the envelope size, see Paper size on page A-6.

2 - 14

2 Send the print data to the printer.

Note

A No Paper Manual Feed status is shown by the control
panel LEDs until you put a sheet of paper or an envelope in
the manual feed slot.

3 Lift up the support flap to prevent paper from sliding off

the face-down output tray.

Note

If you choose not to lift up the output tray support flap, we
recommend that you remove printed pages as soon as they
come out of the printer.

About this printer

2

4 Using both hands, slide the manual feed slot paper

guides to the width of the paper that you are going to use.

2 - 15

About this printer

5 Using both hands, put one piece of paper or one

envelope in the manual feed slot until the front edge of
the paper or envelope touches the paper feed roller.
When you feel the machine pull in the paper, let go.

Note

• Put the paper into the manual feed slot with the side to be printed face up.

• Make sure that the paper or the envelope is straight and in the proper position in the manual feed slot.

If it is not, the paper or envelope may not be fed properly, resulting in a skewed printout or a paper jam.

• Do not put more than one piece of paper or one envelope in the manual feed slot at any one time, as

it may cause a jam.

• If you put any Media (paper, envelope and so on) in the manual feed slot before the printer is in the

Ready state, the media may be ejected without being printed on.

2

6 After the printed page comes out of the printer, put in the next sheet of paper or the envelope as in Step

5 above. Repeat for each page that you want to print.

Note

• Envelope joints that are sealed by the manufacturer should be secure.

• All sides of the envelope should be properly folded without wrinkles or creases.

• Remove each sheet or envelope immediately after printing. Stacking the sheets or envelopes may

cause the paper to jam or curl.

2 - 16

Types of envelopes to avoid

Do not use envelopes:

 that are damaged, curled, wrinkled, or unusual shape
 that are extremely shiny or textured
 with clasps, snaps or tie strings
 with self-adhesive closures
 that are of a baggy construction
 that are not sharply creased
 that are embossed (have raised writing on them)
 that were previously printed by a laser printer
 that are pre-printed on the inside
 that cannot be arranged when put in a pile
 that are made of paper that weighs more than the paper weight specifications for the printer
 that have been badly made, with edges that are not straight or consistently square
 with windows, holes, cutouts or perforations

About this printer

2

IF YOU USE ANY OF THE TYPES OF ENVELOPES LISTED ABOVE, THEY MAY DAMAGE YOUR PRINTER.

Note

• Do not put different types of paper in the paper tray at the same time because it may cause paper jams

or misfeeds.

• Do not print envelopes using 2 sided printing.

• For proper printing, you must choose the same paper size from your software application as the paper

in the tray.

• See What kind of paper can I use? on page 2-5.

Most envelopes will be suitable for your printer. However, some envelopes will have feed and print-quality
problems because of the way they have been made. A suitable envelope should have edges with straight,
well-creased folds and the leading edge should not be thicker than two pieces of paper. The envelope should
lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who
understands that you will be using the envelopes in a laser printer. Before you print a lot of envelopes, test
one to make sure that the print results are what you want.

Note

We will not recommend a particular envelope because envelope manufacturers may change the envelope
specifications. You are responsible for the quality and performance of the envelopes you use.

2 - 17

About this printer

2 Sided Printing

The supplied print drivers for Windows® 95/98/Me, Windows NT® 4.0 and Windows® 2000/XP all allow 2
sided printing. For more information about how to choose the settings, see the Help text in the print driver.

Guidelines for printing on both sides of the paper

 If the paper is thin, it may wrinkle.
 If paper is curled, straighten it and then put it back in the paper tray or the manual feed slot.
 If the paper is not feeding properly, it may be curled. Remove the paper and straighten it.
 When you use the 2 sided print function, it is possible that there may be paper jams or poor print quality.

If there is a paper jam, see Paper jams and how to clear them on page 6-5.

Printing on both sides of the paper (2 sided printing)

Note

You should use plain paper and recycled paper. Do not use bond paper.

2

2 Sided printing from the paper tray

1 From the Advanced tab choose the 2 Sided Print mode, and from the Basic tab choose the Paper

Source to be Auto or Tray 1.

2 The printer will automatically print all the even-numbered pages on one side of the paper first.
3 Remove the printed even-numbered pages from the output tray and put them back in the paper tray,

placing the paper with the side that is going to be printed on (blank side) face down. Follow the
instructions on the computer screen.

2 - 18

About this printer

4 The printer will now automatically print all the odd-numbered pages on the other side of the paper.

Note

When you put paper in the paper tray, first empty the tray then put the printed pages in the tray, with the
printed side face up. (Do not add the printed pages to the top of a stack of unprinted paper.)

2 Sided printing from the manual feed slot

Note

You should not use very thin or very thick paper.

1 From the Advanced tab choose the 2 Sided Print mode, and from the Basic tab choose the Paper

Source to be Manual feed.

2 Using both hands put the paper in the manual feed slot with the side that is going to be printed on first

facing up. Follow the instructions on the computer screen. Repeat this step until you have printed all the
even-numbered pages.

2

3 Remove the printed even-numbered pages from the output tray and put them back into the manual feed

slot in the same order one by one. Place the paper with the side that is going to be printed on (the blank
side) face up. Follow the instructions on the computer screen.

4 Repeat Step 3 until you have printed all the odd-numbered pages on the other side of the paper.

2 - 19

About this printer

Paper orientation for 2 sided printing

The printer prints the second page first.

If you print 10 pages on 5 sheets of paper, it will print page 2 then page 1 on the first sheet of paper.

It will print page 4 then page 3 on the second sheet of paper.

It will print page 6 then page 5 on the third sheet of paper, and so on.

When doing 2 sided printing, the paper must be put in the paper tray in the following way:

 For the manual feed slot:

Put the side to be printed on first, face-up, with the leading edge (top) of the paper in first.
To print the second side, put the paper face down, with the leading edge (top) of the paper in first.
If letterhead paper is used, this would be put in with the heading face down, and in first.
To print the second side, put the heading face up and in first.

 For the paper tray:

Put the side to be printed on first, face down, with the leading edge (top) of the paper at the front of the
tray.

To print the second side, put the paper face up, with the leading edge (top) of the paper at the front of the
tray.

If letterhead paper is used, this would be put in the paper tray with the heading face up, and at the front
of the tray.

To print the second page, put the heading face down and at the front of the tray.

2

2 - 20

3

Driver

Print driver

A print driver is software that translates data from the format used by a computer to the format that a particular
printer needs. Typically, this format is a printer command language or page description language.

The print drivers for the following version of Windows

®

and Macintosh® are on the CD-ROM that we have
supplied. You can also download the latest print driver for all of the following operating systems from our
company’s web site at http://www.fxprinters.com

The installation instructions for installing the print driver for Windows® and Macintosh® are in the Quick Setup
Guide.

If you want to uninstall the print driver, see Uninstalling the print driver on page 3-14.

For Windows® 95/98/Me, Windows NT® 4.0 and Windows® 2000/XP

• FX GDI (Graphics Device Interface) print driver for Windows

95

®

4.0

98/Me

2000

®

®

FX GDI print driver FX Laser driver

L

For Macintosh

• FX Laser driver for Macintosh

Windows

Windows NT

Windows

Windows
Windows® XP

Mac OS
Mac OS

®

®

®

®

9.1 to 9.2

®

X 10.2.4 or greater

®

L

3

3 - 1

You can change the following printer settings when you print from your computer.

 Paper Size
 Page Layout
 Image Orientation
 Copies
 Paper Type
 Paper Source
 Resolution
 Toner Save Mode
 2 Sided Print
 Watermark
 Store Job
 Quick Print Setup
 Sleep Timer
 Status Monitor
 Administrator
 Page Protection
 Print Date & Time
 Density Adjustment
 Print Error Message

*1

*1

*1

*1

*1

*1

*1*2

*1

*1

*1

*1

Driver

3

*1

These settings are not available with FX Laser driver for Macintosh®.

*2

These settings are not available with Windows NT® 4.0 and Windows® 2000/XP.

3 - 2

For Windows®

Features in the print driver

Driver

You can download the latest print driver or get other information by accessing the our company’s web site at
http://www.fxprinters.com

You can also change settings by clicking the illustration on the left side of the Basic tab in the Properties
dialog box.

For more information, please see the Help text in the print driver.

Note

The screens in this section are from Windows® XP. The screens on your PC will vary depending on your
Operating System.

Basic tab

Note

If you are using Windows® 2000 or XP, you can access the Basic tab by clicking Printing Preferences... in
the General tab of the Printer Properties screen.

If you are using Windows NT
menu of the Printers folder.

®

4.0, you can access the Basic tab by clicking Document Defaults... in the file

3

Select the Paper Size, Page Layout,
Image Orientation and other settings.

Select the Paper Source and other
settings.

3 - 3

Driver

Advanced tab

Note

If you are using Windows® 2000 or XP, you can access the Advanced tab by clicking Printing Preferences...
in the General tab of the Printer Properties screen.

If you are using Windows NT
file menu of the Printers and Faxes folder.

®

4.0, you can access the Advanced tab by clicking Document Defaults in the

12 34 5

3

Change the tab settings by clicking the following icons:

1

Print Mode

2

2 Sided Print

3

Watermark

4

Page Settings

5

Printer Features

Print Mode

Select the resolution, toner save mode and print settings or gray printing setting.

Resolution

You can change the resolution as follows:

• HQ 1200

• 600 dpi

• 300 dpi

3 - 4

Toner Save Mode

You can save running costs by turning on the toner save mode, which reduces the print density.

Driver

Print Settings

You can manually change the Print settings.

•Auto

Selecting the Auto button will allow automatic printing with the most suitable print settings for your
print job.

• Manual

You can change the settings manually by selecting the Manual button and clicking the Setting...
button.

For Windows
For Windows NT

®

95/98/Me users: brightness, contrast and other settings.

®

4.0, Windows® 2000/XP users: Printer Halftone, System Halftone, Improve gray

printing.

2 Sided Print

• 2 Sided Print

If you select 2 Sided Print, the dialog box for the 2 sided print settings will appear. There are six types
of 2 sided print binding directions available for each orientation.

• Binding Offset

If you check the Binding Offset option, you can also specify the offset for binding in inches or
millimeters.

3

Watermark

You can put a watermarked logo or text into your documents.

When you use a bitmap file as a watermark, you can change the size of the watermark and put it anywhere
you like on the page.

When you use text as a watermark, you can change the font, darkness and angle settings.

Page Settings
You can change the print image scaling and select Mirror/ Rotate Image by 180

° options.

3 - 5

Printer Features

Driver

3

You can set the following Printer Features in this tab:

(You can jump to the pages for the Printer Features by clicking the feature names in the list below.)

• Store Job

• Quick Print Setup

• Sleep Timer

• Status Monitor

• Administrator (For Windows® 95/98/Me users only)

• Page Protection

•Print Date & Time

• Density Adjustment

• Print Error Message

Note

The Printer Features list may differ depending on the model.

3 - 6

Driver

Store Job

The printer saves data that you want to reprint.

You can reprint a document without sending the data again from your PC. To reprint press and hold down the

Go button for about 4 seconds until all the LEDs light up in order (Toner, Drum, Paper, Ready).

Note

• Reprint function is not available for multiple copies.

• If you want to prevent other people from printing your data using the Reprint function, clear the Use

Reprint check box in the job spooling settings.

Quick Print Setup

You can turn the Quick Print Setup function ON or OFF. A small selection window appears on your computer.
This will then let you make changes to the settings of the following functions:

• Page Layout

• 2 Sided Print

• Toner Save Mode

• Paper Source

• Paper Type

3

Sleep Timer

When the printer does not receive data for a certain period of time (timeout), it enters sleep mode. Sleep
mode acts as though the printer was turned off. The default time-out is 5 minutes. When Intelligent Sleep
Mode is selected, it is automatically adjusted to the most suitable time-out setting depending on how often
you use your printer. While the printer is in sleep mode, the Ready LED is dim, but the printer can still receive
data from the computer. Receiving a print file or document automatically wakes up the printer to start printing.
Pressing the Go button will also wake up the printer.

Sleep mode can be turned off. To turn sleep mode off, go to the Advanced tab, select Printer Features and
then select Sleep Timer. Double click the word Sleep Timer in the Sleep Timer screen, this will allow the
Sleep Timer Off function to appear, click Sleep Timer Off to stop the printer from going into sleep mode.
The Sleep Timer Off function can be hidden by double clicking the word Sleep Timer in the Sleep Timer
screen again. We recommend that you keep Sleep mode on for power saving.

Status Monitor

This reports the printer status (any errors that may happen with the printer) when printing. The default setting
for the Status Monitor is off. If you would like to turn the status monitor on, go to the Advanced tab, select

Printer Features and then select Status Monitor.

Administrator (For Windows

®

95/98/Me users only)

Administrators have the authority to limit the Number of copies, Zoom and Watermark setting functions.

• Password

3 - 7

Driver

Enter the password into this box.

•Set Password
Click here to change the password.

• COPY LOCK
Lock the copy pages selection to prevent multiple copy printing.

•LOCK WATERMARK
Lock the current settings of the Watermark option to prevent changes being made.

• LOCK ZOOM
Lock the zoom setting as shown below.
1 in 1
100%

Page Protection

Page Protection refers to a setting that reserves additional memory for the creation of full page images.

Selections are AUTO, OFF and Printer Default.

The page protection feature allows the printer to create the full page image to be printed in memory before
physically moving the paper through the printer. When the image is very complicated and the printer has to
wait to process the image before printing, use this function.

3

Print Date & Time

Date: Specifies the format of the date.

Time: Specifies the format of the time.

3 - 8

Density Adjustment

Increase or decrease the print density.

Driver

Print Error Message

You can choose whether the printer reports problem by printing error page or not. About the errors, see Error
message printout on page 6-3.

Selections are Printer Default (ON), ON and OFF.

3

3 - 9

Paper Tray Attributes tab

Driver

3

Paper Source Settings

This feature recognizes the paper size
in each paper tray.

3 - 10

Driver

Support tab

Note

If you are using Windows® 2000 or XP, you can access the Support tab by clicking Printing Preferences...
in the General tab of the Printer Properties screen.

If you are using Windows NT
file menu of the Printers folder.

 You can download the latest driver or get other product information by accessing the our company’s web

site at http://www.fxprinters.com

 You can see the print driver version.
 You can check the current driver settings.
 You can print the printer settings page.

®

4.0, you can access the Support tab by clicking Document Defaults... in the

3

3 - 11

For Macintosh®

This printer supports Mac OS® 9.1 to 9.2 and Mac OS® X 10.2.4 or greater.

You can download the latest print driver by accessing the our company’s web site at
http://www.fxprinters.com

Note

The screens on your Macintosh® will vary depending on your Operating System.

Page setup

You can set the Paper Size, Image Orientation and Scale.

Driver

3

Print

Layout

Set the Pages per Sheet, Layout Direction and Border.

Pages per Sheet: Select how many pages will appear on each side of the paper.

Layout Direction: When you specify the Pages per sheet, you can also specify the direction of the layout.

Border: If you want to add a border, use this function.

3 - 12

Print settings

Set the Resolution, Paper Type, Toner Save and other settings.

You can change settings by selecting the setting in the Print Settings list:

 Print Mode
 Paper Type
 Toner Save Mode

Driver

3

Print Mode

You can change the resolution as follows:

• 300 dpi

• 600 dpi

• HQ 1200

Paper Type

You can change the paper type as follows:

•Plain

•Recycled

• Heavyweight 1

• Transparency

• Heavyweight 2

• Lightweight

• Bond

• Envelope

• Env. Lightweight

• Env. Heavyweight

Toner Save Mode

You can save running costs by turning on the Toner Save setting, which reduces the print density.

3 - 13

Uninstalling the print driver

You can uninstall the print driver that you installed with the following steps.

Driver

Note

• This instruction is not available if you installed the print driver from Windows Add Printer function.

• After uninstalling, we recommend that you restart your PC to remove files that were in use during
uninstall.

Print driver for Windows

For Windows® 95/98/Me, Windows NT® 4.0 and Windows® 2000

®

1 Click Start and select your appropriate printer from Programs.
2 Select UnInstall.
3 Follow the instructions on the screen.

For Windows® XP

1 Click Start and select your appropriate printer from ALL Programs.
2 Select UnInstall.

3

3 Follow the instructions on the screen.

3 - 14

Driver

FX Laser driver for Macintosh

For Mac OS® 9.1 to 9.2

®

1 Open the Extensions folder located in the System Folder on the Macintosh HD.
2 Drag all these following files in the Extensions folder to the trash.

• BR_PrintMonitor(laser)

• DP203A_204A

• DP203A_204A(IP)

3 Restart the Macintosh

®

.

4 Once the computer has restarted you can then dump the trash.

For Mac OS® X 10.2.4 or greater

1 Disconnect the USB cable between the Macintosh and your printer.
2 Restart the Mac.
3 Log on as an "Administrator".

3

4 Run the Print Center (from the Go menu > Applications > Utilities > Print Center folder), then choose

the printer you want to remove and remove it by clicking the Delete button.

5 Click on the name of your printer in the printer list. From the Finder menu, delete the Printer.
6 Drag the DP203A_204A folder (from the Mac OS X 10.X > Library > Printers > FujiXerox) into the

Trash bin and then empty the trash bin.

7 Restart the Macintosh

®

.

3 - 15

4

This section refers to the four Light Emitting Diodes (LEDs) (Toner, Drum, Paper, Ready) and a control panel
button (Go) on the control panel.

Control panel

4

The LED indications shown in the table below are used in the illustrations in this chapter.

LED is off

LED is dim

or or

or

Note

When the power switch is off, all the LEDs are off.
When the printer is in Sleep mode, the Ready LED is dim.

or

LED is on

LED is blinking

4 - 1

LED Printer status

Power-off

The power switch is off.

Sleep mode

The printer is in Sleep mode. Pressing the Go button wakes up the printer from
Sleep mode to Ready mode.

Control panel

4

Ready to print

The printer is ready to print.

Warming up

The printer is warming up.

Receiving data

The printer is either receiving data from the computer, processing data in
memory or printing the data.

Data remaining in memory

Print data is left in the printer memory. If the Ready LED blinks for a long time
and nothing has printed, press the Go button to print the data that is still in
memory.

4 - 2

LED Printer status

Toner low

Indicates that the toner cartridge is nearly empty. Purchase a new toner
cartridge and have it ready for when Toner Empty is indicated.

Control panel

The Toner LED alternates turning on for 2 seconds and off for 3 seconds.

Toner empty

Replace the toner cartridge with a new one. See Replacing the toner cartridge
on page 5-3.

Cartridge position error

The toner cartridge is not installed correctly. Take out the toner cartridge and put
it back into the printer again.

Replace drum soon

The drum unit is near the end of its life. We recommend that you get a new drum
unit to replace the current one. See Replacing the drum unit on page 5-8.

4

The Drum LED alternates turning on for 2 seconds and off for 3 seconds.

No paper Tray 1

Put paper in the tray. See Printing on plain paper or transparencies from the
paper tray on page 2-8. Then press the Go button.

4 - 3

LED Printer status

Front cover open

Close the front cover of the printer.

Back cover open

Close the back cover of the printer.

Paper jam

Clear the paper jam. See Paper jams and how to clear them on page 6-5.
If the printer does not start printing, press the Go button.

No paper manual feed

Put the paper in the manual feed slot. See Printing on plain paper, bond paper
or transparencies from the manual feed slot on page 2-11 or Printing on
heavyweight paper, labels and envelopes from the manual feed slot on page

2-14.

Memory full

The printer memory is full and the printer cannot print full pages of a document.
See Solving print problems on page 6-15.

Print overrun

A print overrun occurred and the printer cannot print full pages of a document.
See Solving print problems on page 6-15.

Dust on drum

The corona wire needs to be cleaned. See Cleaning the corona wire on page
5-14.

Control panel

4

4 - 4

Control panel

Service call indications

If there is an error that cannot be cleared by the user, the printer will show that a service call is needed by
lighting up all the LEDs as shown below.

If you see the service call indication above, turn off the power switch, wait a few seconds, and then turn it
back on and try to print again.

4

If you cannot clear the error and see the same service call indication after turning the printer back on, contact
our Customer Support Centre or your dealer.

When you press the Go button, the LEDs will light up as shown in Table 1. See Table 1: LED indications while
pressing Go button on page 4-6 to identify the error.

For example, the LED indication below shows a fuser unit failure.

4 - 5

Table 1: LED indications while pressing Go button

Control panel

LEDs

Toner

Drum

Paper

Ready

fuser unit

failure*

1

Laser unit

failure

Main motor

failure

Main PCB

failure

Make a note of the indication and report the error status to your dealer or our Customer Support Centre.

Note

Make sure that the front cover is fully closed before you report a service call.

1

*

If this error occurs, turn the power switch off, wait a few seconds, and then turn it on again.
Leave the printer for 10 minutes with the power on. If the error occurs again, consult your dealer or our
Customer Support Centre.

4

4 - 6

Control panel button (Go button)

The control panel button has the following functions:

Control panel

Wake-up

If the printer is in Sleep mode, press the Go button to wake the printer up and go to the Ready state.

Error recovery

If there is an error, the printer will recover automatically from some errors. If an error is not automatically
cleared, press the Go button to clear the error, and then continue to use the printer.

Form feed

If the green Ready LED blinks for a long time, press the Go button. The printer will print any data that is left
in the printer memory.

Cancel printing

While printing press the Go button for about 4 seconds until all the LEDs light up. The Ready and Paper LEDs
will flash as the job is being cancelled.

Reprint

To reprint the last document, press the Go button for about 4 seconds until all the LEDs light up.

4

4 - 7

Print a test page

You can use the Go button or the print driver to print a test page.

Control panel

Using control panel button

1 Turn off the printer.
2 Make sure that the front cover is closed and the power cord is plugged in.
3 Hold down the Go button as you turn on the power switch. Keep the Go button pressed down until the

Toner, Drum and Paper LEDs light up. Release the Go button. Make sure that the Toner, Drum and
Paper LEDs are off.

4 Press the Go button again. The printer will print a test page.

Using the print driver

If you are using our company’s Windows® print driver, click the Print Test Page button. It is in the General
tab of the Windows

®

print driver.

4

4 - 8

Print a Printer Settings page

You can print the current settings using the control panel button or print driver.

Control panel

Using the control panel button

1 Make sure that the front cover is closed and the power cord is plugged in.
2 Turn on the printer and wait until the printer is in the Ready state.
3 Press the Go button three times within 2 seconds. The printer will print the current printer settings page.

Using the print driver

If you are using our company’s Windows® print driver, you can print the current printer settings page by
clicking the Print Settings button in the Support tab.

4

4 - 9

5

You will need to replace certain parts and clean the printer regularly.

Routine maintenance

CAUTION

When you replace certain parts or clean the printer regularly,
pay attention to the following:

 If your clothes are smeared with toner, wipe off the toner

with a dry cloth and immediately wash the clothes in cold
water to avoid stains.

 Be careful not to inhale the toner.
 After you have just used the printer, some parts inside the

printer are extremely hot. When you open the front cover or
back cover of the printer, never touch the shaded parts
shown in the illustrations.

Replacing the consumable items

You will need to replace the consumable items regularly.

Note

These instructions are also included in Improving the print quality on page 6-10.

5

Consumables

Toner Cartridge Drum Unit

See Toner cartridge on page 5-2. See Drum unit on page 5-7.

5 - 1

Routine maintenance

Toner cartridge

The life of the original toner cartridge that came with the printer may be either a starter*1 or standard*2 toner
cartridge, and depends on the model and country you bought the printer in.

*1

The starter toner cartridge will print up to 1,500 A4 or Letter-size single-sided pages at 5% coverage.

*2

Standard and replacement toner cartridges print up to 2,500 A4 or Letter-size single-sided pages at 5% coverage.

Note

• The amount of toner used varies according to what is printed on the page and the print density setting.

• If you change the print density setting for lighter or darker printing, the amount of toner that is used will
change.

• Wait to unpack the toner cartridge until immediately before you install it in the printer.

Toner Low message

5

The Toner LED alternates turning on for 2 seconds and off for 3 seconds.

If the LED shows this message, the toner cartridge has nearly run out of toner. Buy a new toner cartridge and
have it ready before you get a Toner Empty message. To put in the toner cartridge, see Replacing the toner
cartridge on page 5-3.

Note

The Toner LED will blink continuously if the toner cartridge is nearly empty.

5 - 2

Routine maintenance

Toner Empty message

If the LED shows the message below, the printer has run out of toner or the toner is not evenly distributed
inside the cartridge.

Replacing the toner cartridge

Note

• To ensure high quality printing, make sure you use quality toner cartridges. When you want to buy
toner cartridges, contact our Customer Support Centre or your dealer.

• We recommend that you clean the printer when you replace the toner cartridge. See Cleaning on page
5-11.

5

1 Open the front cover of the printer.

2 Pull out the drum unit and toner cartridge assembly.

5 - 3

IMPORTANT

• We recommend that you place the drum unit and toner
cartridge assembly on a piece of disposable paper or
cloth in case you accidentally spill or scatter toner.

• To prevent damage to the printer from static electricity,
do not touch the electrodes shown in the illustrations.

3 Push down the blue lock lever and take the toner

cartridge out of the drum unit.

IMPORTANT

Handle the toner cartridge carefully. If toner scatters on
your hands or clothes, immediately wipe or wash it off with
cold water.

Routine maintenance

5

CAUTION

Never throw a toner cartridge into an open flame. Toner
remaining in the cartridge can cause an explosion and you
can get burnt.

Note

• Be sure to seal up the toner cartridge tightly in a bag
so that toner powder does not spill out of the cartridge.

• Discard the used toner cartridge according to local
regulations, keeping it separate from domestic waste.

4 Unpack the new toner cartridge. Hold the cartridge level

with both hands and gently rock it from side to side five
or six times to spread the toner evenly inside the
cartridge.

5 - 4

IMPORTANT

• Wait to unpack the toner cartridge until immediately before
you put it in the printer. If toner cartridges are left unpacked
for a long time the toner life will be shortened.

• If an unpacked drum unit is put in direct sunlight or room
light, the unit may be damaged.

• We strongly recommends that you do not refill the toner
cartridge provided with your printer. We also strongly
recommend that you continue to use only recommended
genuine replacement toner cartridges. Using or attempting
to use potentially incompatible toner and/or toner
cartridges in your printer may cause damage to the printer
itself and/or it may result in unsatisfactory print quality. Our
warranty coverage does not apply to any problem that was
caused by the use of unauthorized third party toner and
toner cartridges. To protect your investment and guarantee
your print quality please continue to replace consumed
toner cartridges with only recommended genuine supplies.

• Printing with a third-party toner or third-party toner cartridge
may reduce not only the print quality but also the quality
and life of the printer itself. It may also cause serious
damage to the performance and life of a drum unit.
Warranty coverage does not apply to problems caused by
the use of third-party toner or third-party toner cartridges.

• Put the toner cartridge in the drum unit immediately after
you have removed the protective cover. Do not touch the
shaded parts shown in the illustrations to prevent any
degradation to the print quality.

Routine maintenance

5

5 Pull off the protective cover.

5 - 5

6 Put the new toner cartridge firmly into the drum unit until

you hear it lock into place. If you put it in properly, the
lock lever will lift automatically.

Routine maintenance

IMPORTANT

Make sure you insert the toner cartridge properly or it may
separate from the drum unit.

7 Clean the primary corona wire inside the drum unit by

gently sliding the blue tab from right to left and left to right
several times. Return the tab to the home position ()
before you put the drum unit back in the printer. If you do
not, printed pages may have a vertical stripe.

5

Home position ()

8 Put the drum unit and toner cartridge assembly back in

the printer. Close the front cover of the printer.

IMPORTANT

When installing the assembly, hold its grip.

5 - 6

Drum unit

This printer can print up to 12,000 pages* with one drum unit.

Routine maintenance

*

At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary depending on the average type

of print job and paper.

Note

• There are many factors that determine the actual drum life, such as the temperature, humidity, type of
paper, type of toner used, number of pages per print job and so on. Under ideal conditions, the
average drum life is estimated at up to 12,000 pages. The actual number of pages that your drum will
print may be significantly less than this estimate. Because we have no control over the many factors
that determine the actual drum life, we cannot guarantee a minimum number of pages that will be
printed by your drum.

• For best performance, use only genuine toner. The printer should be used only in a clean, dust-free
environment with adequate ventilation.

• Printing with a third-party drum unit may reduce not only the print quality but also the quality and life
of the printer itself. Warranty coverage does not apply to problems caused by the use of third-party
drum unit.

Change Drum message

If the LED shows the message below, it means the drum unit is near the end of its life. We recommend that
you replace the drum unit with a new one before there is a noticeable deterioration in the print quality.

5

IMPORTANT

• While removing the drum unit, handle it carefully because it may contain toner.

• Every time you replace the drum unit, you should clean the inside of the printer. See Cleaning on
page 5-11.

5 - 7

Routine maintenance

Replacing the drum unit

Note

We recommend that you clean the printer when you replace the drum unit. See Cleaning on page 5-11.

Follow these steps to replace the drum unit.

1 Make sure that the printer is turned on and the Drum LED

is blinking. Open the front cover of the printer.

2 Press and hold down the Go button for about 4 seconds

until all the LEDs light up. Once all four LEDs are lit,
release the Go button.

IMPORTANT

Do not reset the drum counter when you replace only the
toner cartridge.

5

3 Pull out the drum unit and toner cartridge assembly.

5 - 8

IMPORTANT

• We recommend that you place the drum unit and
toner cartridge assembly on a piece of disposable
paper or cloth in case you accidentally spill or
scatter toner.

• To prevent damage to the printer from static
electricity, do not touch the electrodes shown in
the illustrations.

4 Push down the blue lock lever and take the toner

cartridge out of the drum unit.

IMPORTANT

Handle the toner cartridge carefully. If toner scatters on
your hands or clothes, immediately wipe or wash it off with
cold water.

Routine maintenance

5

Note

• Be sure to seal up the drum unit tightly in a bag so that
toner powder does not spill out of the unit.

• Discard the used drum unit according to local
regulations, keeping it separate from domestic waste.

5 Unpack the new drum unit.

IMPORTANT

Wait to unpack a drum unit until immediately before you put it in the printer. Exposure to direct sunlight or
room light may damage the drum unit.

6 Put the toner cartridge firmly into the new drum unit until

you hear it lock into place. If you put the cartridge in
properly, the blue lock lever will lift automatically.

IMPORTANT

Make sure you insert the toner cartridge properly, or it may
separate from the drum unit.

5 - 9

7 Put the drum unit and toner cartridge assembly in the

printer.

IMPORTANT

Routine maintenance

When installing the assembly, hold its grip.

8 Close the front cover.
9 Make sure that the Drum LED is now off.

5

5 - 10

Routine maintenance

Cleaning

Clean the outside and inside of the printer regularly with a dry, lint-free cloth. When you replace the toner
cartridge or the drum unit, make sure you clean the inside of the printer. If printed pages are stained with
toner, clean the inside of the printer with a dry, lint-free cloth.

Cleaning the outside of the printer

IMPORTANT

• Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the
surface of the printer.

• Do not use cleaning materials that contain ammonia.

Clean the outside of the printer as follows:

1 Turn off the printer power switch and unplug the printer

from the AC power outlet.

5

2 Pull the paper tray completely out of the printer.

5 - 11

3 Wipe the outside of the printer with a soft cloth to remove

dust.

4 Remove anything that is stuck inside the paper tray.

5 Wipe the inside of the paper tray with a soft cloth to

remove dust.

6 Put the paper tray firmly back in the printer.
7 Plug the printer back in and turn on the printer power

switch.

Routine maintenance

5

Cleaning the inside of the printer

Clean the inside of the printer as follows:

1 Turn off the printer power switch and unplug the printer

from the AC power outlet.

5 - 12

2 Open the front cover of the printer.

3 Pull out the drum unit and toner cartridge assembly.

Routine maintenance

5

CAUTION

After you have just used the printer, some parts inside the printer are extremely hot. Wait for the printer to
cool down before you touch the internal parts of the printer.

5 - 13

4 Wipe the scanner window with a dry, lint-free cloth.
5 Put the drum unit and toner cartridge assembly back in

the printer.

Routine maintenance

IMPORTANT

When installing the assembly, hold its grip.

6 Close the front cover.
7 Plug the printer back in and turn on the printer power

switch.

Cleaning the corona wire

If you are experiencing print quality problems, please clean the corona wire as follows:

1 Open the front cover of the printer.

5

2 Pull out the drum unit and toner cartridge assembly.

5 - 14

IMPORTANT

• We recommend that you place the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.

• To prevent damage to the printer from static
electricity, do not touch the electrodes shown in
the illustrations.

3 Clean the primary corona wire inside the drum unit by

gently sliding the blue tab from right to left and left to right
several times. Return the tab to the home position ()
before you put the drum unit back in the printer. If you do
not, printed pages may have a vertical stripe.

Routine maintenance

5

4 Put the drum unit and toner cartridge assembly back in

the printer. Close the front cover of the printer.

IMPORTANT

When installing the assembly, hold its grip.

Home position ()

5 - 15

6

You can correct most problems by yourself. If you need additional help, contact our Customer Support Centre
or your dealer.

Troubleshooting

Identifying your problem

First, check the following:

 The AC power cord is connected properly and the printer is turned on.
 All of the protective parts have been removed.
 The toner cartridge and drum unit are installed properly.
 The front cover is fully closed.
 Paper is inserted properly in the paper tray.
 The interface cable is securely connected to the printer and the computer.
 The correct driver for the printer is installed and selected.
 The PC is set up to connect to the correct printer port.

6

Printer does not print:

If you did not solve your problem with the above checks, please identify your problem and then go to the
section listed:

Printer LED is blinking

See LED is blinking on page 4-1.

Status Monitor Error Message appears

See Error messages in the Status Monitor on page 6-2.

Printer printed an Error Message

See Error message printout on page 6-3.

Paper handling

See Paper handling on page 6-4 and Paper jams and how to clear them on page 6-5.

Other problems

See Other problems on page 6-10.

Pages are printed, however there are problems with:

Print quality

See Improving the print quality on page 6-10.

Printout is incorrect

See Solving print problems on page 6-15.

6 - 1

Troubleshooting

Error messages in the Status Monitor

The Status Monitor will report problems with the printer. Take the corrective actions listed in the following
table for the error message that the Status Monitor reports.

The default setting for the Status Monitor is off. If you would like to turn the status monitor on, you can change
the setting of the Status Monitor in the Printer Features of the Advanced tab. See Printer Features on page
3-6.

Error message Action

Cover open  Close the front cover of the printer.

Back Cover open  Close the back cover of the printer.

Memory Full  Press the Go button to print the data remaining in the printer. Cancel the print

job if you want to delete the data remaining in the printer, see Cancel printing on
page 4-7.

 Reduce the print resolution or reduce the complexity of your document.

Print Overrun  Press the Go button to print the data left in the printer. Cancel the print job if you

want to delete the data remaining in the printer, see Cancel printing on page 4-7.

 If this does not clear the error, reduce the complexity of your document or reduce

the print resolution.

 Set page protection to AUTO by using the supplied Windows

No Paper Tray 1
No Paper Manual Feed

Paper Jam Tray 1
Paper Jam Inside
Paper Jam Rear

Toner Empty  See Replacing the toner cartridge on page 5-3.

Toner Low  Purchase a new toner cartridge and have it ready for when the Toner Life End

Cartridge Position Error  Take out the toner cartridge and put it back into the printer again.

Replace Drum Soon  The drum is near the end of it's life. Purchase a new drum unit to replace the

Dust on Drum  See Cleaning the corona wire on page 5-14.

Service Call  Check the LED indication to identify the error. See Service call indications on

 The paper tray may be out of paper or not properly installed. If it is empty, put a

new stack of paper in the paper tray and then press the Go button.

 If there is paper in the paper tray, make sure it is straight. If the paper is curled,

straighten it before printing. Sometimes it is helpful to remove the paper, turn the
stack over and put it back in the paper tray.

 Reduce the amount of paper in the paper tray, and then try again.
 Make sure you use paper that meets recommended paper specifications. See

What kind of paper can I use? on page 2-5.

 Take out the jammed paper from the indicated area.

See Paper jams and how to clear them on page 6-5.

status is indicated.

current one. See Replacing the drum unit on page 5-8.

page 4-5.

®

driver.

6

6 - 2

Troubleshooting

Error message printout

The printer will report problems by printing an error message as defined in the following table. Take the
corrective actions for the error message.

Error message Action

MEMORY FULL  Press the Go button to print the data left in the printer. Cancel the print job if

you want to delete the data remaining in the printer, see Cancel printing on
page 4-7.

 Reduce the print resolution or reduce the complexity of your document.

PRINT OVERRUN  Press the Go button to print the data left in the printer. Cancel the print job if

you want to delete the data remaining in the printer, see Cancel printing on
page 4-7.

 If this does not clear the error, reduce the complexity of your document or

reduce the print resolution.

®

driver.

RESOLUTION REDUCED TO
ENABLE PRINTING

(The printer has printed the
document at a reduced
resolution)

 Set page protection to AUTO by using the supplied Windows

 Reduce the complexity of your document before you print to prevent

automatic reduction in the resolution.

6

6 - 3

Troubleshooting

Paper handling

First, make sure that you are using paper that meets recommended paper specifications. See What kind of
paper can I use? on page 2-5.

Problem Recommendation

The printer does not feed
paper.

The printer does not feed
paper from the manual feed
slot.

The printer will not feed
envelopes.

A paper jam has occurred.  Clear the jammed paper. See Paper jams and how to clear them on page

 If there is paper in the paper tray, make sure it is straight. If the paper is

curled, you should straighten it before printing. Sometimes it is helpful to
remove the paper, turn the stack over and put it back in the paper tray.

 Reduce the amount of paper in the paper tray, and then try again.
 Check that manual feed mode is not selected in the print driver.

 Re-insert the paper firmly, one sheet at a time.
 Make sure that manual feed mode is selected in the print driver.

 The printer can feed envelopes from the manual feed slot. Your application

software must be set up correctly to print on the envelope size you are using.
This is usually done in the page setup or document setup menu of your
software. Please see your software application manual.

6-5.

6

6 - 4

Paper jams and how to clear them

If a paper jam occurs, the printer will tell you by flashing the paper LED as shown below.

CAUTION

After you have just used the printer, some parts inside
the printer are extremely hot. When you open the front
cover or back cover of the printer, never touch the
shaded parts shown in the illustrations.

Troubleshooting

6

Clear the jammed paper as follows.

If the jammed paper is removed completely by following the steps below, you can install the paper tray first,
and then close the front cover and the printer will resume printing automatically.

If the printer does not start printing automatically, press the Go button. If the printer still does not start printing,
please check that all the remaining jammed paper has been removed from the printer. Then try printing again.

Note

Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps
prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams.

1 Pull the paper tray completely out of the printer.

6 - 5

2 Pull the jammed paper up and out of the printer.

3 Open the front cover.

Troubleshooting

6

4 Pull out the drum unit and toner cartridge assembly

slowly. The jammed paper will be pulled out with the
drum unit and toner cartridge assembly.

IMPORTANT

To prevent damage to the printer caused by static
electricity, do not touch the electrodes shown in the
illustrations.

6 - 6

5 Open the back cover.

6 Pull the tab toward you to open the rear chute cover.

Troubleshooting

6

Rear Chute Cover

7 Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down

the tab with one hand as you gently pull the paper out with other.

6 - 7

CAUTION

After you have just used the printer, some internal parts of
the printer are extremely hot! Wait for the printer to cool
down before you touch the internal parts of the printer.

8 Close the back cover.
9 Push the lock lever down and take the toner cartridge out

of the drum unit. Take out the jammed paper if there is
any inside the drum unit.

Troubleshooting

6

10 Put the toner cartridge back into the drum unit until you

hear it lock into place. If you put it in properly, the lock
lever will lift automatically.

6 - 8

11 Put the drum unit and toner cartridge assembly back in

the printer.

12 Put the paper tray firmly back in the printer.
13 Close the front cover.
14 Make sure that the Paper LED is now off and the printer is ready.

Troubleshooting

6

6 - 9

Other problems

F

g

d
3

Problem Recommendation

The printer cannot print. There
was an error writing to LPT1:
(or BRUSB) for the printer

error message occurs on your
PC.

For Macintosh® with USB

Problem Recommendation

The printer does not appear in
Chooser (Mac OS
or Print Center (Mac OS® X

10.2.4 or greater).

Unable to print from application
software.

®

9.1 to 9.2)

 Check that the printer cable is not damaged or broken.
 If you have an interface-switching device, make sure the correct printer is

selected.

 Check that the printer is turned on.
 Check that the USB interface cable is connected correctly.
 Check the print driver is installed correctly.

 Make sure that the supplied Macintosh

and that it is selected with Chooser (Mac OS

®

OS

X 10.2.4 or greater).

Troubleshooting

®

print driver is installed in the Hard Disk

®

9.1 to 9.2) or Print Center (Mac

6

Improving the print quality

If you have a print quality problem, print a test page first (see page 4-8). If the printout looks good, the problem
is probably not the printer. Check the interface cable or try the printer on another PC.

This section provides information on the following topics:

Examples of poor print
quality

ABCDEFGH

DE

abcdefghijk

ef

ABCD

c

abcde

2

01234

Faint

Recommendation

 Check the printer’s environment. Conditions such as humidity, high

temperatures, and so on may cause this print fault. See Positioning the printer
on page 2-4.

 If the whole page is too light, Toner Save mode may be on. Turn off Toner Save

mode in the printer Properties tab of the driver.

 Try installing a new toner cartridge. See Replacing the toner cartridge on page

5-3.

 Try installing a new drum unit. See Replacing the drum unit on page 5-8.

6 - 10

Troubleshooting

Examples of poor print
quality

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

Gray background

Ghost

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

Recommendation

 Make sure that you use paper that meets the recommended specifications. See

What kind of paper can I use? in Chapter 2.

 Check the printer’s environment - high temperatures and high humidity can

increase the amount of background shading. See Positioning the printer on page
2-4.

 Use a new toner cartridge. See Replacing the toner cartridge on page 5-3
 Use a new drum unit. See Replacing the drum unit on page 5-8.

 Make sure you use paper that meets our specifications. Rough-surfaced paper

or thick print media may cause this problem. See What kind of paper can I use?
on page 2-5.

 Make sure that you choose the appropriate media type in the print driver. See

What kind of paper can I use? on page 2-5.

 Try using a new drum unit. See Replacing the drum unit on page 5-8.

 Make sure that you use paper that meets our specifications. Rough-surfaced

paper may cause the problem. See What kind of paper can I use? on page 2-5.

 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum

unit on page 5-8.

6

Toner specks

Hollow print

All black

 Make sure that you use paper that meets our specifications. See What kind of

paper can I use? in Chapter 2.

 Choose Heavyweight 1 mode in the print driver, or use thinner paper than you

are currently using.

 Check the printer’s environment because conditions such as high humidity can

cause hollow print. See Positioning the printer on page 2-4.

 Clean the primary corona wire inside the drum unit by sliding the blue tab. Make

sure you return the blue tab to the home position (). See Cleaning the corona
wire on page 5-14.

 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum

unit on page 5-8.

6 - 11

Troubleshooting

Examples of poor print
quality

75 mm

75 mm

White Spots on black text and

graphics at 75 mm intervals

75 mm

75 mm

Black Spots at

75 mm intervals

Recommendation

 If the problem is not solved after printing a few pages, the drum unit may have

glue from label stock on the OPC drum surface.

Clean the drum unit as follows:

1 Position the print sample in front of the drum unit, and find the exact

position of the poor print.

2 Turn the drum unit gear by hand while looking at the surface of the OPC

drum.

6

3 When you have located the mark on the drum that matches the print

sample, wipe the surface of the OPC drum with a cotton swab until the
dust or paper powder on the surface comes off.

Note

Do not try to clean the surface of the photosensitive drum with a sharp object.

 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum

unit on page 5-8.

6 - 12

Troubleshooting

Examples of poor print
quality

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

Black toner marks across the

page

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

White lines across the page

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

Recommendation

 The drum unit may be damaged. Put in a new drum unit. See page 6-12.
 Make sure that you use paper that meets our specifications. See What kind of

paper can I use? on page 2-5.

• If you use label sheets for laser printers, the glue from the sheets may
sometimes stick to the OPC drum surface. Clean the drum unit. See page
6-12.

• Do not use paper that has clips or staples because they will scratch the
surface of the drum.

• If the unpacked drum unit is in direct sunlight or room light, the unit may be
damaged.

 Make sure that you use paper that meets our specifications. A rough surfaced

paper or thick print media can cause the problem.

 Make sure that you select the appropriate media type in the print driver.
 The problem may disappear by itself. Try printing multiple pages to clear this

problem, especially if the printer has not been used for a long time.

 The drum unit may be damaged. Put in a new drum unit. See Replacing the toner

cartridge on page 5-3.

 Clean the inside of the printer and the primary corona wire in the drum unit. See

Cleaning on page 5-11.

 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum

unit on page 5-8.

6

Lines across the page

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

Black lines down the page

Printed pages have toner stains
down the page.

 Clean the primary corona wire of the drum unit. See Cleaning the corona wire

on page 5-14

 Make sure the primary corona wire cleaner is at the home position ().
 The drum unit may be damaged. Install a new drum unit. See Replacing the

drum unit on page 5-8.

 The toner cartridge may be damaged. Put in a new toner cartridge. See

Replacing the toner cartridge on page 5-3. Make sure that a torn piece of paper
is not inside the printer covering the scanner window.

 The fuser unit may be smudged. Contact our Customer Support Centre or your

dealer.

6 - 13

Troubleshooting

Examples of poor print
quality

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

White lines down the page

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

Page skewed

Recommendation

 Wipe the scanner window with a soft cloth. See Cleaning the inside of the printer

on page 5-12.

 The toner cartridge may be damaged. Put in a new toner cartridge. See

Replacing the toner cartridge on page 5-3.

 Make sure the paper or other print media is loaded properly in the paper tray and

that the guides are not too tight or too loose against the paper stack.

 Set the paper guides correctly. See Printing on plain paper or transparencies

from the paper tray on page 2-8.

 If you are using the manual feed slot, See Printing on plain paper, bond paper

or transparencies from the manual feed slot on page 2-11.

 The paper tray may be too full. See Printing on plain paper or transparencies

from the paper tray on page 2-8.

 Check the paper type and quality. See What kind of paper can I use? on page

2-5.

 Check the paper type and quality. High temperatures and high humidity will

cause paper to curl. See What kind of paper can I use? on page 2-5.

 If you don’t use the printer very often, the paper may have been in the paper tray

too long. Turn over the stack of paper in the paper tray. Also, try fanning the
paper stack and then rotating the paper 180° in the paper tray.

6

Curl or wave

B DEFGH

abc efghijk

ACD

bcde
134

Wrinkles or creases

 Make sure that paper is loaded properly. See Printing on plain paper or

transparencies from the paper tray on page 2-8.

 Check the paper type and quality. See What kind of paper can I use? on page

2-5.

 Turn over the stack of paper in the tray or try rotating the paper 180° in the input

tray.

6 - 14

Solving print problems

Problem Recommendation

The printer prints unexpectedly
or it prints garbage data.

The printer cannot print full
pages of a document. An error
message MEMORY FULL is
printed out.

The printer cannot print full
pages of a document. An error
message PRINT OVERRUN is
printed out.

My headers or footers appear
when I view my document on
the screen but they do not show
up when I print it.

 Make sure the printer cable is not too long. We recommend you use a parallel

or USB cable that is less than 2 meters (6.5 feet) in length.

 Make sure that the printer cable is not damaged or broken.
 If you are using an interface-switching device, remove it. Connect your computer

directly to your printer, and then try again.

 Check that you have chosen the appropriate print driver with ‘Set as Default’.
 Make sure that the printer is not connected to the same port that is also

connected to a storage device or scanner. Take away all other devices and
connect the port only to the printer.

 Turn off Printer Status Monitor in

the print driver.

 Press the Go button to print the data left in the printer. Cancel the print job if you

want to delete the data remaining in the printer, see Cancel printing on page 4-7.

 Reduce the print resolution or reduce the complexity of your document.

 Press the Go button to print the data left in the printer. Cancel the print job if you

want to delete the data remaining in the printer, see Cancel printing on page 4-7.

 If this does not clear the error, reduce the complexity of your document or reduce

the print resolution.

 Set page protection to AUTO by using the supplied Windows

 Adjust the top and bottom margins of your document.

Troubleshooting

Printer Features of the Advanced tab in

®

driver.

6

6 - 15

A

Appendix

Printer specifications

Engine

Technology Electrophotographic

Print speed Up to 20 ppm (A4 size)

First print time Less than 10 sec

Resolution Windows® 95/98/Me

Windows NT
Windows

DOS N/A

Mac OS

®

®

2000/XP

®

4.0

HQ1200
600 dpi
300 dpi

HQ1200
600 dpi
300 dpi

*1

Controller

Processor Fujitsu SPARClite 96MHz

Memory Standard 8 MB

Option N/A

Interface Full-Speed USB 2.0

Emulation GDI

Resident fonts N/A

*2

, IEEE 1284 Parallel

A

*1 From paper tray
*2 USB is not supported under Windows

®

95 or Windows NT®4.0.

A - 1

Software

Print driver GDI Driver for Windows

FX Laser Driver for Mac

Utilities Interactive Help

*3

Control panel

LED 4 LEDs

Button 1 button

Paper handling

®

95/98/Me, Windows NT® 4.0, Windows® 2000/XP

OS®

9.1 to 9.2 and Mac OS® X 10.2.4 or greater

Appendix

A

Paper Input*

4

Manual feed slot 1 Sheet

Paper tray 250 Sheets

Paper Output*

4

Face-down 100 Sheets

Duplex Manual Duplex

*3 Instructional animations for problem solving
*4 Calculated with 80 g/m

2

paper

A - 2

Paper specifications

Appendix

Paper types Manual feed slot Plain paper, Heavyweight paper, Lightweight paper, Bond paper,

Recycled paper, Envelope, Labels, and Transparencies

Paper tray Plain paper, Lightweight paper, Recycled paper, and Transparencies

Paper weights Manual feed slot 60 to 161 g/m2

Paper tray 60 to 105 g/m

2

Paper sizes Manual feed slot Width: 69.8 to 216mm ±1.0mm

Height: 116 to 406.4mm ±1.0mm

Paper tray A4, Letter, Legal

*6

, B5(JIS), B5(ISO), Executive, A5, A6, B6(ISO)

Supplies

Toner Starter

Standard 2,500 pages A4/Letter pages @5% coverage

Drum 12,000 A4/Letter pages (1 page / job)

*7

1,500 pages A4/Letter pages @5% coverage

Dimensions / Weights

Dimensions (W × D × H) 371 × 361 × 165.5 mm

Weights Approx.5.4 kg not including the drum unit and toner cartridge

Approx.6.5 kg including the drum unit and toner cartridge

*5

A

*5 Up to 10 sheets
*6 Legal paper is not available in some regions.
*7 Depends on the model and country you bought the printer in.

A - 3

Other

Power consumption Printing (average) Less than 450 W at 25 °C

Standby (average) Less than 70 W at 25 °C

Sleep (average) Less than 5 W

Noise level Sound pressure Printing Less than 51 dB(A)

Standby Less than 30 dB(A)

Sound power Printing 6.2B(A)

(Office equipment with LWAd > 6.3B(A) is not suitable
for operation in rooms where predominantly intellectual
work is done. Due to their noise emissions, these
devices should be set up in separate rooms.)

Standby 4.3B(A)

Ecology Power save Yes

Toner save Yes

System Requirements

Appendix

A

Computer Platform &
Operating System Version

Windows

®

95*8, 98, 98SE 486/66 MHz 8 MB 16 MB 40 MB

®

NT

Workstation 4.0

Processor Speed Minimum

RAM

*8

Pentium 75 MHz 16 MB 32 MB 50 MB

2000 Professional Pentium 133 MHz 64 MB 128 MB 50 MB

Me Pentium 150 MHz 32 MB 64 MB 50 MB

XP Pentium 300 MHz 128 MB 128 MB 50 MB

®

Apple
Macintosh

®*9

OS® 9.1 - 9.2 All base models

Mac OS
greater

®

X 10.2.4 or

meet minimum
requirements

32 MB 64 MB 50 MB

128 MB 160 MB

*8 USB is not supported under Windows® 95 or Windows NT®4.0.
*9 Power Macintosh with an Apple original pre-installed USB port.

Recommended
RAM

Available Hard Disk
Space

A - 4

Appendix

Important information for choosing your paper

This section provides information to help you choose paper to use with this printer.

Note

If you use paper other than the ones recommended, a paper jam or misfeeding may occur in the printer. See
Recommended paper on page 2-6.

Before you purchase a large quantity of paper

Make sure the paper is suitable for the printer.

Paper for plain paper copies

Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually specified
on the paper’s package. Check the package to see whether it is suitable for laser printers. Use paper that is
suitable for laser printers.

Basis weight

A

The basis weight of the paper in general use varies in different countries. We recommend that you use paper
that weighs between 80 and 90 g/m

2

(20 and 24 lb), although this printer is able to cope with thinner or thicker

paper than these weights.

Long grain and short grain

The pulp fiber of the paper is aligned during paper manufacturing. What we call long grain paper is paper
where the fiber is parallel to the paper carriage direction of the paper.

Paper can be classified into two types, long grain and short grain. Long grain paper’s fiber direction is parallel
to the carriage direction of the paper in the printer. Short grain paper’s fiber direction is vertical to the carriage
direction of the paper in the printer. Though most plain paper for copying is long grain, some is short grain.
We recommend that you use long grain paper for this printer. Short grain paper is too weak for the paper
carriage of the printer.

Acid paper and neutralized paper

Paper can be classified as either acid paper or neutralized paper.

Though modern paper manufacture methods started with acid paper, recently neutralized paper is taking the
place of acid paper because of environment or preservation issues.

However, many forms of acid paper can be found in recycled paper. We recommend that you use neutralized
paper for this printer.

You can use an acid paper check pen to distinguish acid paper from neutral paper.

Print surface

The characteristics may differ a little between the face side and reverse side of a sheet of paper.

Usually, the opening side of the ream of paper package is the print side. Follow any indication of the print side
on the paper package. Typically, the print side is indicated by an arrow.

A - 5

Appendix

Moisture content

Moisture content is the amount of water left in the paper after manufacture. It is one of the important
characteristics of the paper. This can change greatly depending on the storage environment, although usually
paper contains about 5% water by weight. Because paper often absorbs water, the amount of water can
sometimes be about 10% in a high humidity environment. When the amount of water increases, the
characteristic of the paper changes greatly. The fixing of the toner may become worse. For storage of the
paper and during use, we recommend that the humidity of the surrounding environment is between 50% and
60%.

Paper size

o: Available

Paper size mm (inch) Paper tray Manual feed slot

Letter 215.9 x 279.4 (8.5 x 11)

Legal 215.9 x 355.6 (8.5 x 14)

Executive 184.15 x 266.7 (7.25 x 10.5)

A4 210 × 297

A4 Long 210 x 406.4 o

A5 148.5 × 210

A6 105 × 148.5

Monarch 98.4 x 190.5 o
Envelope #10 104.8 x 241.3 o
Envelope DL 110 × 220 o
Envelope C5 162 × 229 o

B5 (JIS) 182 × 257

B5 (ISO) 176 × 250

B6 (ISO) 125 × 176

Folio 215.9 x 330 (8.5 x 13) o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

A

A - 6

I

Index

Numerics

2 sided printing ...................................... 2-18

A

Advanced tab .......................................... 3-4

B

Back view ................................................ 2-3

Basic tab ................................................. 3-3

Before using the machine ....................... 1-1

C

Cancel printing ........................................ 4-7

Carton contents ....................................... 2-1

Cartridge position error ........................... 4-3

Cleaning ................................................ 5-11

Control panel ................................... 4-1, A-2

Control panel button ................................ 4-7

Corona wire ...........................5-6, 5-14, 5-15

D

Dimensions .............................................A-3

Drum .......................................................A-3

Drum unit ................................................. 5-7

Dust on drum ........................................... 4-4

E

Emulation ................................................A-1

Envelopes .................................... 2-14, 2-17

Error messages ................................ 6-2, 6-3

F

M

Macintosh® ........................................... 3-12

Manual feed slot ..................2-11, 2-14, 2-19

Memory ...................................................A-1

Memory full .............................................. 4-4

N

No paper .......................................... 4-3, 4-4

O

OPC drum ............................................. 6-12

P

Paper ............................................... 2-5, A-5

Paper handling ........................................A-2

Paper jams ....................................... 4-4, 6-5

Paper specifications ................................A-3

Paper Tray Attributes tab ...................... 3-10

Power supply ........................................... 2-4

Preface .................................................... 1-1

Print driver .............................. 3-3, 3-14, A-2

Print media .............................................. 2-5

Print overrun ............................................ 4-4

Print quality ........................................... 6-10

Print test page ......................................... 4-8

Printable area .......................................... 2-7

Printer features ........................................ 3-6

Printer settings ........................................ 4-9

Processor ................................................A-1

R

Replace drum soon ................................. 4-3

Reprint .............................................. 3-7, 4-7

I

Fonts .......................................................A-1

Front view ................................................ 2-3

I

Interface ..................................................A-1

L

LED ......................................................... 4-1

S

Safety notes ............................................ 1-4

Scanner window .................................... 5-14

Service call .............................................. 4-5

Specifications ..........................................A-1

Support tab ............................................ 3-11

System requirements ..............................A-4

I - 1

T

Toner cartridge ................................ 5-2, A-3

Toner empty ..................................... 4-3, 5-3

Toner low ................................................ 4-3

U

Utilities .....................................................A-2

W

Web site .................................................. 3-1

Weights ...................................................A-3

Index

I

I - 2

DocuPrint 203A User’s Guide

Fuji Xerox Co., Ltd. ME3414E2-1 (Edition 1)

Human Interface & Design Development May 2005

Copyright

©

2005 by Fuji Xerox Co., Ltd.