Xerox C15 User Manual

The Xerox DocuPrint C15 Color Inkjet Printer

User Guide Version 1.0

copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software p rograms w hich are displayed on the s creen such as styles, templates, icons, screen displays, looks, etc.

XEROX®, The Document Company®, the stylized X, DocuPrint, and C15 are trademarks of Xerox Corporation or its subsidiaries.

PCL, HP, and LaserJet are trademarks of Hewlett-Packard Company. IBM is a trademark of International Business Machines Corporation. Microsoft, Microsoft Windows, Microsoft Word, MS, and MS-DOS are trademarks of Microsoft Corpor a tion. U nive r s is a tra dem ar k of L inotyp e AG or its subsidiaries. WordPerfect is a trademark of Corel Corporation. Centronics is a trademark of Centronics Corporation. Macintosh and TrueType are trademarks of Apple Computer, Incorporated. OnPage is a trademark of COMPUTER:ap plications , In c. A ll othe r pro duc t na me s are trademarks/tradenames of their respective owners.

PCL is a trademark of the Hewlett-Packard Company. This printer contains an emulation of the Hewlett-Packard PCL command language, recognizes HP PCL commands, and processes these commands in a manner comparable with Hewlett-Packard LaserJet printer products.

Notice

Safety

Information

Specifications described in this publi cation are subject to change withou t notice. Use of some features may be limited by your hardware or software configuration. Contact your dealer or Xerox for details.

• If your product is not mar ke d with this symbol , it MUST be connected to an electrical outlet that is grounded properly.

• The power cord must be connected to an electrical outlet that is near the product and easily accessible.

• Refer service or repairs, other than those described in the operating instructions, to a professional service person.

• This produc t i s de signed, tested and approved to mee t st ri ct global safety standards with the use of specific Xerox components. The safety features of some parts may not always be obvious. Xerox is not responsible for the use of other replacement parts.

Contents i

Safety Notes ................................................................ 1

Note, Caution and Warning Symbols...................................... 2

Electrical Safety ...................................................................... 3

Maintenance Safety................................................................ 4

Operational Safety ................................................................. 5

Chapter 1

Getting to Know Your Printer

Introduction ............................................ ............................1-2

Printer Features ................................................................... 1-3

Print Speed ......................................................................1-3

Resolution........................................................................1-3

Resolutions with Selected Media .......................................1-4

Resident Font ...................................................................1-4

Character Sets..................................................................1-5

Connectivity.....................................................................1-6

Printer Driver Software ..................................................... 1-6

Printer Components.............................................................1-7

DocuPrint Documentation ...................................................1-8

Printer Documentation .....................................................1-8

............ ......................

Contents ❖ TOC-1

1-1

DocuPrint C15 Printer CD.................................................1-8

Chapter 2

Loading Print Media

Printer Capacity...................................................................2-3

Main Tray............ ...... ....... ...... ...... ....... ...... ....... ...... ....... .. 2-3

Auxiliary Tray...................................................................2-3

Output Tray..................................................................... 2-3

Recommended Media ..........................................................2-4

Media Weights.................................................................2-4

Media Sizes......................................................................2-5

Loading Media....................................................................2-7

Feed Sequence..................................................................2-7

Loading the Main Tray ........................................................2-8

Loading Standard Size Media........................................... 2-8

Loading Envelopes or Small Format Media......................2-10

Loading the Auxiliary Tray ................................................. 2-12

Standard Size Paper.......................................................2-12

Envelopes and Narrow Media.................................. ....... 2-12

Loading Single Sheets........................................................2-13

Media Selection Tips..........................................................2-14

Special Printing Media....................................................2-15

...............................................

2-1

Envelopes.......................................................................2-15

Coated Paper................................................................. 2-15

Photographic Paper........................................................2-16

Transparencies...............................................................2-16

T-shirt Transfers............................................................. 2-16

Note Cards ....................................................................2-16

Chapter 3

TOC-2 ❖ Xerox DocuPrint C15 Color Inkjet Printer User Guide

Printing

Printer Driver Settings..........................................................3-2

Operator Panel Features ...................................................... 3-5

Printer Buttons ....................................................................3-6

...................................................................

Driver Features.................................................................3-2

3-1

Basic Functions.................................................................3-6

Special Functions..............................................................3-7

Indicator Light..................................................................3-8

Instructions on the Printer..................................................3-10

On the Printer Casing.....................................................3-10

Inside of Cover ........... ....................................... ...... ....... 3-10

Chapter 4

Chapter 5

Appendix A

Appendix B

Maintaining the Printer

Print Cartridge Care and Precautions ...................................4-2

Removing and Replacing Print Cartridges............................. 4-3

Cleaning Print Cartridges.....................................................4-7

Troubleshooting

Introduction ........................................................................ 5-2

Error Condition Indicators.................................................5-2

Transporting the Printer ................................................... 5-2

Printer Problems..................................................................5-3

Printer Operation Problems...............................................5-4

Print Cartridge Alignment.................................................5-8

Alignment Procedure Notes ..... ...... ....... ...... ....... ...... ....... 5-10

......................................................

Printer Specifications Notices and Certifications

Electronic Emission Notices ... ...... ...... ....... ...... ....... ...... ....... .. B-2

Without an External Ethernet Adapter Installed................. B-2

............ ...............................

............ .................. ............... ..

.......................................

4-1

5-1

A-1 B-1

With an External Ethernet Adapter Installed...................... B-5

Contents ❖ TOC-3

TOC-4 ❖ Xerox DocuPrint C15 Color Inkjet Printer User Guide

Safety Notes

The Xerox DocuPrint C15 Color Inkjet Printer and its recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.

Safety Notes❖ 1

Note, Caution and Warning Symbols

Throughout this User Guide and the other DocuPrint guides, several symbols are used to emphasize useful, important and critical information. They are as follows:

This symbol indicates particularly useful or helpful information about your printer.

This symbol indicates a cau ti on ag ainst pe rforming any action that may damag e your pri nter or degrade performance.

This symbol indicates a warning against performing any action that may lead to physical injury.

When these symbols are used within a step they are smaller, but equally important.

2 ❖ DocuPrint C15 Color Inkjet Printer User Guide

Electrical Safety

• Use the power cord supplied with your DocuPrint C15

printer.

• Do not place the printer where people may step on the

power cord.

• Do not place objects on the power cord.

• Do not override or disable electrical or mechanical

interlocks.

• Do not block or cover slots and openings on the

printer. Without adequate ventilation, the printer may overheat.

Do not push objects into slots and openings on the printer . Making contact with a voltage point or shorting out a part could re sult in fire or electrical shock.

• If you notice unusual noises or odors, Power Off the

printer immediately and disconnect the power cord from the electrical outlet. Call the Xerox Customer Support Center to correct the problem.

• If you notice that the power cord is damaged or that

the printer may have been accidentally damaged, Power Off the printer immediately, disco nnect the power cord and call the Xerox Customer Support Center

Safety Notes ❖ 3

Maintenance Safety

• Do not attempt any maintenance procedure that is not

specifically described in the documentation supplied with your printer.

• Do not use aerosol cleaners. The use of unapproved

supplies can cause poor perfor mance and could create a dangerous situation.

• Do not let dust accumulate on the printer; use a

slightly damp cloth to remove dust.

• Use the supplies and cleaning materials only as

directed in this manual. Keep all these ma teria ls out o f the reach of children.

• Do not remove the covers or guards that are fastened

with screws unless you are installing optional equipment. There are no parts that you can maintain or service behind these covers.

• Follow the maintenance procedures provided in

Chapter 4.

4 ❖ DocuPrint C15 Color Inkjet Printer User Guide

Operational Safety

Your Xerox printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compl iance with established environmental standards.

Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer.

• Use the materials and supplies specifically designed for

your printer . The use of unsuitable materials m ay result in poor performance and possibly a hazardous situation.

• Follow all warnings and instructions marked on, or

supplied with, the printer.

• Place the printer in a dust free area where the

temperature range is 60 to 95 relative humidity is 20 to 80%.

• Choose a location for the printer with sufficient space

around it for operation and maintenance.

• Place the printer in an area where there is adequate

space for ve ntilation and s e rv i cing. The recommended spacing is 10 in. (25cm) behind the printer, 10 in. (25 cm) on either side of the printer, and 24 in. (61 cm) in front of the printer.

• Do not subject your printer to severe changes in

temperature and/or humidity.

F (15 to 35oC) and the

Safety Notes ❖ 5

Operational Safety

• Do not place the printer near a heat source or in direct

sunlight.

• Do not place the printer in line with the cold air flow

from an air-conditioning system.

• Place the printer on a level, solid surface with adequa te

strength for the weight of the machine. The weight of the machine without any packing materials is 13.2 lb (6 kg).

• If you plan to move the printer, always make sure that

the print cartridge carrier is in its rest position. To ensure this, Power Off your printer before you Power Off your computer.

• Take care not to drop your printer.

• Repack your printer in its original carton, whenever

possible, to transport or ship it. Be sure to remove the ink cartridges before packing the printer.

• Frequent operation of the Power switch is not

recommended.

• Do not Power Off the printer while printing.

• Do not move the printer while printing.

6 ❖ DocuPrint C15 Color Inkjet Printer User Guide

Getting to Know Your Printer Chapter1

Introduction Printer Features

Print Speed .................................................................... 1-3

Resolution ...................................................................... 1-3

Resolutions with Selected Media ..................................... 1-4

Resident Font ................................................................. 1-4

Character Sets ................................................................ 1-5

Connectivity .............. ..................................................... 1-6

Printer Driver Software ................................................... 1-6

Printer Components DocuPrint Documentation

Printer Documentation ................................................... 1-8

DocuPrint C15 Printer CD ............................................... 1-8

.....................................................................

................................................................

.........................................................

.................................. ............. .

1-2 1-3

1-7 1-8

Chapter 1: Getting to Know Your Printer ❖ 1-1

Introduction

In this chapter, y ou will become familiar with the features of your printer and learn where to locate specific printer parts.

Before you use your printer, make sure that you perform all of the steps outlined in the came with your printer and that you connect the printer to your computer and a power source.

Quick Installation Guide

that

1-2 ❖ Docu Print C15 C olor Inkjet Prin ter Us er Gu ide

Printer Features

Printer Fea tures

Your DocuPrint C15 has many features that will help you achieve the printing results you need for your specific print job. This section will help you become familiar with your printer’s features and capabilities.

Print Speed

Resolution

Throughput for the printer in a Windows environment is up to 10 pages per minute (black) and up to 6 pages per minute (color).

Actual throughput may vary depending upon the print mode, the software application and the ty pe of computer used.

Printer resolution can be set at three levels:

•Fast

• Normal (600 x 600 dpi)

• High Quality (1200 x 1200 dpi)

Chapter 1: Getting to Know Your Printer ❖ 1-3

Printer Features

Resolutions w it h

Selected Media

Table 1.1 lists resolution for selected media depending upon the image setting and the quality selected from the print driver.

Table 1.1 C15 Resolutions with selected media

Media Type Image Setting Fast Quality Normal Quality High Quality

Plain paper

Transparency

Coated paper

Photographic paper

T-shirt transfer paper

600 x 300 dpi resolution

Intelligent color Manual

300 dpi 300 dpi

n/a n/a

1 1

600 dpi 600 dpi

600 dpi 1200 dpi

600 dpi 600 dpi

Resident Font

The resident Courier font on the printer has these characteristics:

• Orientation: Portrait, Landscape

• Pitch: 5, 10, 20 cpi

• Size: 6, 12 points

• Style: Upright (Italic 5, 10, 20 cpi)

1-4 ❖ Docu Print C15 C olor Inkjet Prin ter Us er Gu ide

Printer Fea tures

Character Sets

The following table lists the supported character sets for the DocuPrint C15 printer.

Table 1.2 Supported character sets

Character sets Character sets

CP 210 Greece ISO 11 - Sweden Names CP 437 International ISO 14 CP 850 Multilingual ISO 15 - Italy CP 851 Greece ISO 16 CP 852 Latin 2 ISO 17 - Spain CP 857 Turk ey ISO 21 - Germany CP 860 Portugal ISO 60 - Norway 1 CP 862 Hebrew ISO 61 - Norway 2 CP 863 French Canadian ISO 69 - France CP 866 Cyrillic Legal ECMA - 94 Latin 1 PC Abicomp International ISO 2

IRV PC Abicomp Portugal

JIS ASCII

Portugal

ISO 4 - United Kingdom PC 8 Denmark/Norway ISO 6 - ASCI Roman 8 ISO - Sweden UNIX International

Chapter 1: Getting to Know Your Printer ❖ 1-5

Printer Features

Connectivity

Printer Driver

Software

The DocuPrint C15 comes with a Centronics parallel port that accepts a standard, bi-directional IEEE 1284 B-type interface cable

The printer’s parallel port supports Windows 95/98 Plug and Play standa rds.

Printer driver software is loaded on your computer during installation. The printer driver gives you access to all its features through easy-to-use property sheets.

1-6 ❖ Docu Print C15 C olor Inkjet Prin ter Us er Gu ide

Printer Components

The major components of the DocuPrint C15 are indicated in Figure 1.1 below.

Figure 1.1 DocuPrint C15 printer compone n ts

Printer Com ponents

Power Button

Resume Button

Indicator Light

Power Cord

Main Tray

Output/Auxiliary Tray

Manual Feeder Slot

Two Inkjet Print Cartridges

(Color and Black) DocuPrint C15 CD-ROM

Documentation

Chapter 1: Getting to Know Your Printer ❖ 1-7

DocuPrint Documentation

Printer

Documentation

DocuPrint C15 Printer

Your DocuPrint C15 was packaged with the following pieces of printed documentation:

Quick Installation Guide

•

get your printer up and running

User Guide

•

information needed to use your printer

Supplies/Opti o n s Guide

•

your printer

• Software License Agreement

Your DocuPrint C15 was also packaged with a CD that contains the following information:

User Guide

•

•Printer Drivers

The majority of driver documentation is provided via the Help files included with the drivers.

Since the DocuPrint C15 CD contains so much important information, please ensure that you store it in a safe place.

(this book) which provides you with the

(electronic version of this book)

which shows you how to

which lists consumables for

1-8 ❖ Docu Print C15 C olor Inkjet Prin ter Us er Gu ide

Loading Print Media Chapter2

Printer Capacity

Main Tray ...................................................................... 2-3

Auxiliary Tray ................................................................. 2-3

Output Tray ................................................................... 2-3

Recommended Media

Media Weights ............................................................... 2-4

Media Sizes .................................................................... 2-5

Loading Media

Feed Sequence ................................................................ 2-7

Loading the Main Tray

Loading Standard Size Media ......................................... 2-8

Loading Envelopes or Small Format Media .................... 2-10

Loading the Auxiliary Tray

Standard Size Paper ..................................................... 2-12

Envelopes and Narrow Media ................................. ...... 2-12

Loading Single Sheets Media Selection Tips

Special Printing Media .................................................. 2-15

...............................................................

.................................. .....................

...................................... ...........................

....................................................

................................. ............

.....................................................

.......................................................

2-3

2-4

2-7

2-8

2-12

2-13 2-14

Envelopes .................. ................................................... 2-15

Coated Paper ............................................................... 2-15

Chapter 2: Loading Print Media ❖ 2-1

Loading Print Media

Photographic Paper ...................................................... 2-16

Transparencies ....................... ...................................... 2-16

T-shirt Transfers ........................................................... 2-16

Note Cards .................................................................. 2-16

2-2 ❖ Docu Print C15 C olor Inkjet Prin ter Us er Gu ide

Printer Capacity

Printer Cap acity

This chapter will help you understand what kinds of media you can use with the DocuPrint C15 and how to properly load paper an d other media to create the documents you need.

Main Tray

Auxiliary Tray

Output Tray

The Main Tray capacity is:

• Plain paper: Up to 150 sheets 20 lb (75 g/m

• Envelopes: Up to 25 envelopes 20 lb (75 g/m

• Special printing media: U p to 90 sh eets 24 lb ( 90 g/m

The Auxiliary Tray capacity is:

• Plain paper: Up to 10 sheets 20 lb (75 g/m

• Envelopes: Up to three envelopes 20 lb (75 g/m

• Special printing media: Up to 10 sheets 24 lb (90 g/m

If paper is loaded in the Au xiliary Tray, the p rinter will use it befo re it uses the paper that is loaded in the Main Tray.

Output Tray capacity is 60 printed sheets 20 lb (75 g/m2).

)

Chapter 2: Loading Print Media ❖ 2-3

Recommended Media

The C15 supports printing on:

• Plain paper

• Transparencies

• High resolution/coated papers

• Photo/glossy papers

• Envelopes

•Note cards

•T-Shirt transfers

Media W eights

The C15 supports the following media weights:

Main and Auxiliary Trays

• Paper: 16-36 lb (60-135 g/m2)

• Envelopes: 20-27 lb (75-100 g/m

)

Manual Feeder Slot

• Paper: 16-52 lb and 108 lb Index (60-200 g/m2)

• Envelopes: 20-27 lb (75-100 g/m

)

2-4 ❖ Docu Print C15 C olor Inkjet Prin ter Us er Gu ide

Media Sizes

Recommended Media

The printer cannot detect the size of the media you are inserting. Always verify that the size of the media you use corresponds to the setting in your printe r driver.

Table 2.1 lists the media sizes acceptable to the printer.

Table 2.1 Acceptable media sizes

Media Size Dimensions

Legal 8.5 x 14” Letter 8.5 x 11” A4 210 x 297mm A5 148.5 x 210mm A6 105 x 148mm B5 182 x 257mm Executive 7.25 x 10.5” Folio 8.5 x 13” Statement 5.5 x 8.5”

Table 2.1 Page 1 of 2

Chapter 2: Loading Print Media ❖ 2-5

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