Xerox 96-4635-180 IPS User Manual

Xerox DocuPrint 96/4635/180 IPS Guide to Performing Routine Maintenance

Version 7.1 August 2000 721P88160

Xerox Corporation Printing Systems Documentation and Education 701 South Aviation Boulevard, ESM1-058 El Segundo, CA 90245

Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc.

Printed in the United States of America.

Publication number: 721P88160

Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Products and trademarks of other companies are also acknowledged.

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.

Laser safety

Warning: Adjustments, use of controls, or performance of

procedures other than those specified herein may result in hazardous light exposure.

The Xerox DocuPrint printers are certified to comply with the performance standards of the U.S. Department of Health, Education, and Welfare for Class 1 laser products. Class 1 laser products do not emit hazardous radiation. The DocuPrint printers do not emit hazardous radiation because the laser beam is completely enclosed during all modes of customer operation.

The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool. DO NOT REMOVE LABELED PANELS OR

PANELS NEAR LABELS. ONLY XEROX SERVICE REPRESENTATIVES HAVE ACCESS TO THESE PANELS.

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Ozone information

This product produces ozone during normal operation. The amount of ozone produced depends on copy volume. Ozone is heavier than air. The environmental parameters specified in the Xerox installation instructions ensure that concentration levels are within safe limits. If you need additional information concerning ozone, call 1-800-8286571 to request the Xerox publication 600P83222, OZONE.

XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE iii

Operation safety

Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. They have been approved by safety agencies, and they comply with environmental standards. Please observe the following precautions to ensure your continued safety.

• Always connect equipment to a properly grounded electrical

outlet. If in doubt, have the outlet checked by a qualified electrician.

Warning: Improper connection of the equipment grounding

conductor may result in risk of electrical shock.

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• Never use a ground adapter plug to connect equipment to an

electrical outlet that lacks a ground connection terminal.

• Always place equipment on a solid support surface with

adequate strength for its weight.

• Always use materials and supplies specifically designed for

your Xerox equipment. Use of unsuitable materials may result in poor performance and may create a hazardous situation.

• Never move either the printer or the Printer Controller without

first contacting Xerox for approval.

• Never attempt any maintenance that is not specifically

described in this documentation.

• Never remove any covers or guards that are fastened with

screws. There are no operator-serviceable areas within these covers.

• Never override electrical or mechanical interlocks.

• Never use supplies or cleaning materials for other than their

intended purposes. Keep all materials out of the reach of children.

• Never operate the equipment if you notice unusual noises or

odors. Disconnect the power cord from the electrical outlet and call service to correct the problem.

If you need any additional safety information concerning the equipment or materials Xerox supplies, call Xerox Product Safety at the following toll-free number in the United States:

1-800-828-6571

For customers outside the United States, contact your local Xerox representative or operating company.

iv XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE

Table of contents

Laser safety iii

Ozone information iii

Operation safety iv

Introduction vii

About this guide vii

Contents vii

Conventions viii

Related publications ix

1. Feeder trays 1-1

Checking feeder trays 1-1

Loading feeder trays 1-2

Guidelines for loading paper 1-2

Loading trays 1 and 2 1-3

Loading trays 3, 4, 5, and 6 1-7

2. Output trays and bins 2-1

Checking and unloading sample trays 2-1

Checking and unloading purge trays 2-1

Checking and unloading high-capacity stacker (HCS) bins 2-2

3. Fuser lubricant 3-1

4. Adding dry ink 4-1

5. Replacing the dry ink waste container 5-1

6. Cleaning 6-1

Cleaning the keyboard, monitor, and the exterior of the Printer Controller 6-1

Cleaning the sensors and the reflective surfaces 6-1

Cleaning the Q850 sensor 6-2

Cleaning the Q1011 sensor and mirror 6-3

Cleaning additional sensors 6-4

Sensor Q1107 6-4

Q1106 and Q1166 6-5

Sensor Q1164 6-6

Cleaning the 4mm cartridge tape drive 6-7

XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE v

TABLE OF CONTENTS

7. Maintenance and support services 7-1

Xerox Customer Services Support Center 7-1

Xerox Documentation and Software Services 7-2

Xerox Font Center 7-2

Operator Training 7-2

Xerox Customer Education 7-3

Reporting billing meters 7-3

Index INDEX-1

vi XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE

About this guide

Introduction

The Xerox DocuPrint 96/4635/180 IPS Guide to Performing Routine Maintenance describes how to perform basic maintenance on the

Xerox DocuPrint 96/4635/180 IPS.

This guide is designed for operators whose job consists of operating each of the system components, running print jobs, solving simple system problems, and performing basic maintenance tasks, such as replenishing printer supplies.

Refer to the entire Xerox DocuPrint IPS Series documentation for information on other tasks required for printing with your DocuPrint printer.

Users should have an understanding of Printer Controller operations.

Contents

Before using this guide, become familiar with its contents and conventions.

This section lists the contents of this guide.

• Chapter 1, “Feeder trays,” provides information on how to load

feeder trays.

• Chapter 2, “Output trays and bins,” describes how to unload

output trays and bins for the DocuPrint printer.

• Chapter 3, “Fuser lubricant,” describes both how to refill the

fuser agent reservoir, and how to replace the pressure roll wiper.

• Chapter 4, “Adding dry ink,” lists the steps for adding dry ink to

the printer.

• Chapter 5, “Replacing the dry ink waste container,” lists the

steps for replacing the dry ink waste container in the printer.

• Chapter 6, “Cleaning,” provides instructions on how to clean the

various printing system components.

• Chapter 7, “Maintenance and support services,” provides

information on how to call for service, order supplies, and report meter readings.

An index is provided at the back of the guide.

XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE vii

INTRODUCTION

Conventions

This guide uses the following conventions:

• Italics — Document and library names are shown in italics (for

example, the Xerox DocuPrint 96/4635/180 IPS Guide to Performing Routine Maintenance).

• Capitalization of graphical user interface (GUI) window titles

matches the titles as they appear on the screen. In cases where a window does not have a title, it is referenced using all lower case. For example:

— At the graphical user interface, use the Output

Configuration window to group the trays.

— The main window displays the current system status.

Note: Notes are hints that help you perform a task or understand the text.

Caution: Cautions alert you to an action that could damage hardware or software.

Warning: Warnings alert you to conditions that could affect the

safety of people.

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viii XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE

Related publications

Xerox documents Following is a list of all Xerox DocuPrint IPS documents. For a

INTRODUCTION

This document is part of the Xerox DocuPrint IPS publication set.

complete list and description of available Xerox documentation, refer to the Xerox Customer Documentation Catalog (publication number 610P17517), or call your service representative.

Application Programmer/System Administrator Quick Reference Card

Customer Information Quick Reference Card

Generic MICR Fundamentals Guide

Glossary

Guide to Configuring and Managing the System

Guide to Performing Routine Maintenance

Helpful Facts About Paper

Installation Planning Guide

Master Index

Messages Guide

Solutions Guide

System Overview Guide

Troubleshooting Guide

Xerox Standard Font Library Font User Guide

The documentation set also includes an electronic version, the DocuPrint IPS Interactive Customer Documentation CD.

IBM documents Following are related IBM documents. Contact your local IBM

representative for ordering instructions for IBM AFP/PSF manuals that might be useful for your specific installation.

IBM 3825 Page Printer Product Description

IBM Intelligent Printer Data Stream Reference

IBM Advanced Function Presentation Printer Summary

IBM ITSC Distributing AFP Printing from a Host System

IBM Advanced Function Printing Data Stream Reference

IBM Data Stream and Object Architectures: Mixed Object Document Content Architecture Reference

Guide to Advanced Function Presentation

XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE ix

INTRODUCTION

x XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE

Checking feeder trays

1. 1Feeder trays

This chapter describes the processes for loading paper in the 96/4635/180 IPS feeder trays, and explains what actions are necessary if a paper stock is changed.

Note: The number of feeder trays on your system depends on the number of feeder/stacker modules installed.

Check the amount of paper in each feeder tray by examining the green lights on the door of the tray. Each light represents 25 percent of a ream, or about 125 sheets of 20-pound or 80 gsm (grams per square meter) paper.

Figure 1-1. Feeder tray lights

• You do not have to interrupt a print job to load paper since you

can refill one tray while the printer is feeding from another tray.

• If you try to load a tray that is currently in use, the feeding

switches to a backup tray if one is available. If a backup tray is not available, the printer stops.

• The printer does not feed all the paper out of a tray. A stack of

approximately 1/4 inch / 6 mm remains in the tray.

XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 1-1

FEEDER TRAYS

Loading feeder trays

Guidelines for loading paper

It is important to load paper properly in the feeder trays to prevent jams and loss of production time. The following guidelines will help ensure maximum efficiency of your IPS printer’s operation.

When you are loading the paper, follow these guidelines to prevent paper jams:

• Remove damaged sheets.

• Load the paper with the package wrapper seam side up.

• Make sure that the direction of the curl is consistent.

• Avoid fanning the paper unless the stock is predrilled.

• Do not load the paper above the MAX line on the length guide.

• Place any paper left in the bottom of the tray on top of the new

paper stack.

• For trays 3, 4, 5 and 6, load paper with curl side up. If you do

not detect paper curl, load paper with the wrapper seam side down.

Additional guidelines for loading special stocks:

• When loading predrilled paper, fan the paper and remove

loose paper plugs.

• Load transparencies into trays 1 and 2 only.

• When loading tab stock, remove deformed, bent, or damaged

stock.

• Load preprinted paper in trays 3, 4, 5, and 6 only, in order not

to smudge the print. These trays are vacuum-type feeders, unlike trays 1 and 2, which are friction-type.

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Loading trays 1 and 2

FEEDER TRAYS

Trays 1 and 2 are the processor feeder trays.

Figure 1-2. Processor feeder trays (trays 1 and 2)

Follow these steps to load feeder trays 1 and 2.

1. Select the tray you want to load by pressing the Tray Unlock button on the door of the paper tray or by touching the appropriate unlock icon on the printer control console.

Note: If the printer has stopped due to a low paper condition, you do not need to press the Tray Unlock button.

2. Wait until the Ready to Open indicator lights.

XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 1-3

FEEDER TRAYS

3. Pull the feeder tray out until it stops.

4. Pull out any partially fed paper from the feeder assembly and discard it. There will be some resistance.

5. Squeeze the lever against the back of the length guide and slide the guide toward the back of the printer.

6. Remove any paper remaining in the tray and set it aside to be placed on top of the new paper.

7. Load paper, following the instructions on the labels of the feeder tray and carefully positioning the paper in the right front corner of the tray.

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FEEDER TRAYS

Caution: Do not load above the MAX line shown on the paper guide.

8. Pull the length guide forward to touch the back of the paper stack.

XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 1-5

FEEDER TRAYS

9. Latch the paper feeder assembly by pressing the green dot next to the green release lever until the assembly clicks into position.

10. Push the tray in slowly but firmly until it latches. Do not slam the tray closed. This can cause improper latching or machine damage.

11. If the printer stopped due to a low paper condition, press the Continue button on the printer control console to resume printing.

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