Xerox 8500, 8550 User Manual

0 (0)

User Guide

Guide d’utilisation

Phaser® 8500/8550

color printer

Guida dell'utente

Benutzerhandbuch

Guía del usuario

Guia do Usuário

Gebruikershandleiding

Användarhandbok

www.xerox.com/office/support

Copyright © 2005 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

XEROX

Phaser

Acrobat

Brilliant

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, PhaserSMART®, and Walk-Up™ are trademarks of Xerox Corporation in the United States and/or other countries.

, Adobe® Reader®, Adobe Type Manager®, ATM™, Illustrator®, PageMaker®, Photoshop®, PostScript®, Adobe

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™

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™

is a trademark of Avery Dennison Corporation.

, HP-UX®, and PCL®are trademarks of Hewlett-Packard Corporation in the United States and/or other countries.

Hoefler Text was designed by the Hoefler Type Foundry.

and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.

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SWOP

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UNIX

NERGY STAR

As an E guidelines for energy efficiency. The E

partner, Xerox Corporation has determined that this product with an ES Option meets the ENERGY STAR

NERGY STAR name and logo are registered U.S. marks.

PANTONE

Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for

accurate color. PANTONE

and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 2000.

1 Printer Features

Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Front-Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Control Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Sample Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

2Network Basics

Overview of Network Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Setting Up the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connecting via Ethernet (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Configuring the Network Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

TCP/IP and IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Automatically Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Dynamic Methods of Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Manually Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Available Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Windows 98 SE or Later and Windows 2000 or Later . . . . . . . . . . . . . . . . . . . . . . . 2-10

Macintosh OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Macintosh OS X Version 10.2 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

infoSMART Knowledge Base Networking Documents (English Only). . . . . . . . . . . . . . . 2-12

Phaser® 8500/8550 Color Printer

Contents

3 Printing Basics

Overview of Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Supported Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Paper Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Paper That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Supported Paper Sizes and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Loading Paper in Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Loading Paper in Tray 2, 3, or 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Selecting Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Selecting Printing Preferences (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Selecting Options for an Individual Job (Windows). . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Selecting Options for an Individual Job (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Printing on Both Sides of the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Automatic 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Manual 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Printing on Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40

Printing Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46

Printing Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52

4 Print Quality

Controlling the Quality of Your Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Selecting a Print-Quality Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Adjusting Color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Smudges or Smears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Random Light Stripes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Predominate Light Stripes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Transparency Images Are Too Light or Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Colors Are Wrong. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Phaser® 8500/8550 Color Printer

Contents

5 Maintenance

Maintenance and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Cleaning the Paper Release Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Cleaning the Maintenance Kit Wiper Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Cleaning the Outside of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Precautions for Moving the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Moving the Printer Within the Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18

6 Troubleshooting

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Jam at the Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Jam at the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Jam at the Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18

Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18

PrintingScout Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19

PhaserSMART Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19

Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20

A User Safety

Index

Phaser® 8500/8550 Color Printer

iii

Printer Features

This chapter includes:

■ Parts of the Printer on page 1-2

■ Printer Configurations on page 1-4

■ Control Panel on page 1-6

■ More Information on page 1-10

Phaser® 8500/8550 Color Printer

1-1

Parts of the Printer

This section includes:

■ Front-Right View on page 1-2

■ Right Side View on page 1-3

■ Rear View on page 1-3

Front-Right View

Parts of the Printer

1. Optional 525-Sheet Feeder (Tray 4)

2. Optional 525-Sheet Feeder (Tray 3)

3. Standard 525-Sheet Tray 2

4. 100-Sheet Tray 1

5. Control panel

6. Exit cover release

7. Front cover release

8. Exit cover

9. Ink loader/Top cover

10. Legal/A4 output tray extension

11. Interface cover

12. Side door

8500-044

Phaser® 8500/8550 Color Printer

1-2

Right Side View

1. Maintenance kit

2. Waste tray

3. Power cord connection

4. Power switc h

5. USB connection

6. Configuration card

7. Ethernet 10/100 Base-T connection

Parts of the Printer

8500-045

Rear View

1. Optional hard drive

2. Two RAM slots

8500-046

Phaser® 8500/8550 Color Printer

1-3

Printer Configurations

This section includes:

■ Standard Features on page 1-4

■ Available Configurations on page 1-5

■ Options on page 1-5

■ Upgrades on page 1-5

Standard Features

■ Maximum print speed (pages per minute) based on letter-size plain paper:

Phaser 8500 Color Printers Phaser 8550 Color Printers

PostScript Print-Quality Modes

■ Fast: 24 ppm

■ Enhanced: 12 ppm

PCL Print-Quality Modes

■ 300 x 600 dpi: 13 ppm

■ Fonts: PostScript and PCL

■ Trays

■ Tray 1 and Tray 2: all Phaser 8500/8550 printers

■ Tray 3: Phaser 8550DT

■ Trays 3 and 4: Phaser 8550DX

■ Connection: USB, Ethernet 10/100 Base-T

PostScript Print-Quality Modes

■ Fast: 30 ppm

■ Standard: 24 ppm

■ Enhanced: 16 ppm

■ High Resolution/Photo: 10 ppm

PCL Print-Quality Modes

■ 300 x 600 dpi: 16 ppm

■ 600 x 600 dpi: 8 ppm

Phaser® 8500/8550 Color Printer

1-4

Printer Configurations

Available Configurations

Printer Configurations

8500N 8500DN 8550DP 8550DT 8550DX

Memory (MB) 128 128 256 256 512

Internal Hard Drive No* No* No* No* Yes

Automatic 2-Sided Printing No Yes Yes Yes Yes

10/100 Ethernet Connection (networking)

525-Sheet Feeder (Tray 3) No* No* No* Yes Yes

525-Sheet Feeder (Tray 4) No* No* No* No* Yes

*This option can be purchased separately for this configuration.

Ye s Ye s Ye s Ye s Ye s

Options

You can order additional trays, memory, and an internal hard drive if these items are not standard on your printer.

Additional Trays

■ 525-Sheet Feeder (Tray 3)

■ 525-Sheet Feeder (Tray 4)

Memory

RAM memory cards: 128 MB, 256 MB, or 512 MB (up to a total of 1 GB)

Internal Hard Drive

The internal hard drive provides additional printer features:

■ Secure, proof, personal, and saved print jobs

■ Font storage

Upgrades

To order the Phaser 8550DP to 8550DX upgrade kit, contact your local reseller or go to

www.xerox.com/office/8500_8550supplies

Phaser® 8500/8550 Color Printer

1-5

Control Panel

This section includes:

■ Control Panel Features on page 1-6

■ Control Panel Layout on page 1-7

■ Menu Map on page 1-7

■ Information Pages on page 1-8

■ Sample Pages on page 1-8

Control Panel Features

The control panel:

■ Displays the printer’s operating status (for example, Printing, Ready to Print), printer

errors, and warnings.

■ Prompts you to load paper, order and replace supplies, and clear jams.

■ Enables you to access tools and information pages to help resolve problems.

■ Enables you to change printer and network settings.

Phaser® 8500/8550 Color Printer

1-6

Control Panel Layout

Control Panel

1. Status Indicator LED:

Green: Printer is ready to print.

Yellow: Warning condition, printer continues to

print.

Red: Startup sequence or error condition.

Blinking: Printer is busy or warming up.

2. Graphic display indicates status messages

and menus.

3. Cancel button

Cancels the current print job.

4. Back button

Returns to the previous menu item.

5. Up Arrow button

Scrolls upward through the menus.

6. Down Arrow button

Scrolls downward through the menus.

7. OK button

Accepts the setting selected.

8. Help (?) button

Displays a help message with information about the printer, such as printer status, error messages, and maintenance information.

Menu Map

The Menu Map helps you navigate the control panel menus. To print the Menu Map:

1. On the control panel, select Information, and then press the OK button.

2. Select Menu Map, and then press the OK button to print.

Note: Print the Menu Map to see other information pages available for printing.

Phaser® 8500/8550 Color Printer

1-7

Control Panel

Information Pages

Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure.

Note: This print icon appears before the titles of information pages that can

be printed. When the information page is highlighted on the control panel, press the OK button to print that page.

For example, to print the Configuration page, which displays current information about your printer, do the following:

1. On the control panel, select Information, and then press the OK button.

2. Select Information Pages, and then press the OK button.

3. Select Configuration Page, and then press the OK button to print.

Note: You can also print the Configuration page from CentreWare IS and from the printer

driver.

Sample Pages

Your printer comes with a set of sample pages that demonstrate different printer functions.

To print sample pages:

1. On the control panel, select Information, and then press the OK button.

2. Select Sample Pages, and then press the OK button.

3. Select the desired sample page, and then press the OK button to print.

Phaser® 8500/8550 Color Printer

1-8

Control Panel

Color Sampler Pages

The color sampler pages are designed to help you select colors to use in your print jobs. Each sampler page lists either the percentages of cyan, magenta, yellow, and black that are used, or the amounts (from 0 to 255) of red, green, and blue that are used.

Note: Before you print the sampler pages, select the appropriate default print-quality mode

and color correction on the control panel for your print job.

To print the color sampler pages:

1. On the control panel, select Information, and then press the OK button.

2. Select Sample Pages, and then press the OK button.

3. Select either CMYK Sampler Pages or RGB Sampler Pages, and then press the

OK button to print.

See also:

Advanced Features Guide at www. xerox.com/office/8500_8550support

Phaser® 8500/8550 Color Printer

1-9

More Information

This section includes:

■ Resources on page 1-10

■ Xerox Support Centre on page 1-11

Obtain information regarding your printer and its capabilities from the following sources.

Resources

Information Source

Setup Guide*

Quick Reference Guide*

User Guide (PDF)

Advanced Features Guide (PDF)

Video Tutorials www.xerox.com/office/8500_8550support

Printer Management Tools www.xerox.com/office/pmtools

infoSMART Knowledge Base www.xerox.com/office/8500_8550infoSMART

PhaserSMART www.phaserSMART.com

Technical Support www.xerox.com/office/8500_8550support

Information about menu selection or error messages on control panel

Information pages Control panel menu

* Also available on the Support website.

Packaged with printer

www.xerox.com/office/8500_8550support

Control panel Help (?) button

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More Information

Xerox Support Centre

The Xerox Support Centre is a utility that is installed during printer driver installation. It appears on the desktop for Windows systems and is placed in the Utilities folder for Mac systems. It provides a central location for accessing the following information:

■ User manuals and video tutorials

■ Solutions to troubleshooting problems

■ Printer and supplies status

■ Supplies ordering and recycling

■ Answers to frequently asked questions

■ Default printer driver settings (Windows only)

To start the Xerox Support Centre utility:

1. Select one of the following options:

■ Windows: Double-click the Xerox Support Centre icon

on your desktop.

■ Macintosh: Select the Applications folder, select the

Utilities folder, and then double-click Xerox Support Centre.

2. Select your printer from the Select Printer drop-down list.

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Network Basics

This chapter includes:

■ Overview of Network Setup and Configuration on page 2-2

■ Setting Up the Network on page 2-3

■ Configuring the Network Address on page 2-5

■ Installing the Printer Drivers on page 2-9

■ infoSMART Knowledge Base Networking Documents (English Only) on page 2-12

This chapter provides basic information about setting up and connecting to your printer.

See also:

Advanced Features Guide at www.xerox.com/office/8500_8550support

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Overview of Network Setup and Configuration

To set up and configure the network:

1. Turn on the printer and the computer.

2. Connect the printer to the network using the recommended hardware and cables.

3. Configure the printer’s network address, which is required to identify the printer on the

network.

■ Windows operating systems: Run the Installer on the Software and Documentation

CD-ROM to automatically set the printer’s IP address if the printer is connected to an

established TCP/IP network. You can also manually set the printer’s IP address on the control panel.

■ Macintosh systems: Manually set the printer’s network address (for TCP/IP) on the

control panel.

4. Install the driver software on the computer from the Software and Documentation

CD-ROM. For information on driver installation, see the section in this chapter for the

specific operating system you are using.

Note: If the Software and Documentation CD-ROM is not available, you can download the

latest driver from www.xerox.com/office/drivers

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Setting Up the Network

This section includes:

■ Choosing a Connection Method on page 2-3

■ Connecting via Ethernet (Recommended) on page 2-3

■ Connecting via USB on page 2-4

Choosing a Connection Method

Connect the printer to the network via Ethernet or USB. Hardware and cabling requirements vary for the different connection methods. Cabling and hardware are generally not included with your printer and must be purchased separately.

Connecting via Ethernet (Recommended)

Ethernet can be used for one or more computers. It supports many printers and systems on an Ethernet network. An Ethernet connection is recommended because it is faster than a USB connection. It also allows you direct access to CentreWare Internet Services (IS). CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.

Network Connection

Depending on your particular setup, the following hardware and cabling is required for Ethernet.

■ If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required.

■ If you are connecting to one or more computers with a hub, an Ethernet hub and two

twisted-pair (category 5/RJ-45) cables are required.

■ If you are connecting to one or more computers using a cable or DSL router, a cable or

DSL router and two or more twisted-pair (category 5/RJ-45) cables are required. (One cable for each device.)

■ If you are connecting to one or more computers with a hub, connect the computer to the

hub with one cable, and then connect the printer to the hub with the second cable. Connect to any port on the hub except the uplink port.

TCP/IP and EtherTalk are the most common protocols used with Ethernet. To print using a TCP/IP protocol, each computer and printer requires a unique IP address.

See also:

Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-9

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Setting Up the Network

Standalone (Cable or DSL) Network Connection

For information about setting up a cable or DSL connection for your printer, go to

www.xerox.com/office/8500_8550infosmart

See also:

infoSMART Knowledge Base Networking Documents (English Only) on page 2-12

Connecting via USB

If you are connecting to one computer, a USB connection offers fast data speeds. However, a USB connection is not as fast as an Ethernet connection. To use USB, PC users must have Microsoft Windows 98 SE, Windows Me, Windows XP, or Windows 2000. Macintosh users must use Mac OS 9.x and higher.

USB Connection

A USB connection requires a standard A/B USB cable. This cable is not included with your printer and must be purchased separately. Verify that you are using the correct USB cable for your connection.

1. Connect one end of the USB cable to the printer and turn it on.

2. Connect the other end of the USB cable to the computer.

See also:

Installing the Printer Drivers on page 2-9

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Configuring the Network Address

This section includes:

■ TCP/IP and IP Addresses on page 2-5

■ Automatically Setting the Printer’s IP Address on page 2-5

■ Dynamic Methods of Setting the Printer’s IP Address on page 2-6

■ Manually Setting the Printer’s IP Address on page 2-8

TCP/IP and IP Addresses

If your computer is on a large network, contact your network administrator for the appropriate TCP/IP addresses and additional configuration information.

If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet, follow the procedure for automatically setting the printer’s Internet Protocol (IP) address.

PCs and printers primarily use TCP/IP protocols to communicate over an Ethernet network. With TCP/IP protocols, each printer and computer must have a unique IP address. It is important that the addresses are similar, but not the same; only the last digit needs to be different. For example, your printer can have the address 192.168.1.2 while your computer has the address 192.168.1.3. Another device can have the address 192.168.1.4.

Generally, Macintosh computers use either TCP/IP or the EtherTalk protocol to talk to a networked printer. For Mac OS X systems, TCP/IP is preferred. Unlike TCP/IP, however, EtherTalk does not require printers or computers to have IP addresses.

Many networks have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server automatically programs an IP address into every PC and printer on the network that is configured to use DHCP. A DHCP server is built into most cable and DSL routers. If you use a cable or DSL router, see your router’s documentation for information on IP addressing.

See also:

infoSMART Knowledge Base Networking Documents (English Only) on page 2-12

Automatically Setting the Printer’s IP Address

If the printer is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your printer. For further instructions, insert the Software and Documentation CD-ROM into your computer’s CD-ROM drive. After the Installer launches, follow the prompts for installation.

Note: For the automatic Installer to function, the printer must be connected to an established

TCP/IP network.

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Configuring the Network Address

Dynamic Methods of Setting the Printer’s IP Address

Set the printer’s IP address using any of the following methods. DHCP is enabled by default on all Phaser printers.

■ DHCP

■ CentreWare IS

■ AutoIP

Information Required for Manual IP Addressing

Information Comments

Internet Protocol (IP) address of the printer Format is xxx.xxx.xxx.xxx, where xxx represents

a decimal number from 0–255.

Network Mask If you are unsure, leave this blank; the printer

chooses an appropriate mask.

Default Router/Gateway address Router address is required to communicate with

the host device from anywhere other than the local network segment.

Enabling DHCP on the Printer

Verify that the printer DHCP protocol is enabled by setting the control panel or by using CentreWare IS. DHCP is enabled by default on all Phaser printers.

Note: To determine the printer’s IP address, select Printer Identification on the control

panel.

See also:

Control Panel Features on page 1-6

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Configuring the Network Address

Changing or Modifying the IP Address Using CentreWare IS

CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.

After setting the printer’s IP address, you can modify TCP/IP settings using CentreWare IS.

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).

3. Click Properties.

4. Select the Protocols folder on the left sidebar.

5. Select TCP/IP.

6. Enter or modify the settings, and then click Save Changes at the bottom of the page.

Using Host Names with the Domain Name Service (DNS)

The printer supports DNS through an embedded DNS resolver. The DNS resolver protocol communicates with one or more DNS servers to resolve the IP address for a given host name or the host name for a given IP address.

To use an IP host name for the printer, the system administrator must configure one or more DNS servers and a local DNS domain name space database. To set up the printer for DNS, supply a maximum of two DNS name server IP addresses.

Dynamic Domain Name Service (DDNS)

The printer supports Dynamic DNS through DHCP. You must have DHCP enabled on the printer for DDNS to function. Your network’s DHCP server must also support Dynamic DNS updates through option 12 or option 81 support. See your network administrator for details.

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).

3. Select Properties.

4. Select the Protocols folder on the left sidebar.

5. Select TCP/IP.

6. In the BOOTP/DHCP Settings section, set the BOOTP/DHCP option to ON.

7. To enable DDNS, enter the following DDNS/WINS settings information:

■ DDNS: Set to ON.

■ Release Host Name: Set to NO.

■ DDNS/WINS Name: Use the default name provided by Xerox or enter another name.

■ Primary WINS Server (optional)

■ Secondary WINS Server (optional)

8. Click Save Changes when you are finished entering the settings.

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Configuring the Network Address

Manually Setting the Printer’s IP Address

Note: Verify that your computer has a properly configured IP address for your network.

Contact your network administrator for more information.

If you are on a network without a DNS server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP

address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you are in a small office with a single PC and use a dialup modem connection, you can manually set the IP address.

1. On the control panel, select Printer Setup, and then press the OK button.

2. Select Connection Setup, and then press the OK button.

3. Select Network Setup, and then press the OK button.

4. Select TCP/IP Setup, and then press the OK button.

5. Select DHCP/BOOTP, and then press the OK button to select Off.

6. Select TCP/IP Address, and then press the OK button.

7. Enter the printer’s IP address, and then press the OK button.

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Installing the Printer Drivers

This section includes:

■ Available Drivers on page 2-9

■ Windows 98 SE or Later and Windows 2000 or Later on page 2-10

■ Macintosh OS 9.x on page 2-10

■ Macintosh OS X Version 10.2 and Higher on page 2-11

Available Drivers

To access special printing options, use a Xerox printer driver.

Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available:

Printer Driver Source* Description

Windows PostScript Driver CD-ROM and

Web

PCL Driver Web only The Printer Command Language driver can

Xerox Walk-Up Printing Driver (Windows)

Macintosh OS 9.x Driver CD-ROM and

Mac OS X (version 10.2 and higher) Driver

UNIX Driver Web only This driver enables printing from a UNIX

* Go to www.xerox.com/office/drivers

Web only This driver enables printing from a PC to any

Web

CD-ROM and Web

for the latest printer drivers.

The PostScript driver is recommended to take full advantage of your system's custom features and genuine Adobe® PostScript®. (Default printer driver)

be used for applications requiring PCL.

Note: For Windows 2000 and Windows XP

only.

Xerox PostScript-enabled printer. This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers.

This driver enables printing from a Mac OS

9.x operating system.

This driver enables printing from a Mac OS X (version 10.2 and higher) operating system.

operating system.

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Installing the Printer Drivers

Windows 98 SE or Later and Windows 2000 or Later

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch,

do the following:

a. Click Start, and then click Run. b. In the Run window, type: <CD drive>:\INSTALL.EXE.

2. Select your desired language from the list.

3. Select Install Printer Driver.

4. Select the installation method you want to use, and then follow the onscreen instructions.

See also:

infoSMART Knowledge Base Networking Documents (English Only) on page 2-12

Macintosh OS 9.x

Create a desktop USB printer or use EtherTalk to install the printer driver.

USB

A USB-connected printer does not display in the Chooser. To create a desktop USB printer:

1. Insert the Software and Documentation CD-ROM into the CD-ROM drive.

2. Use the Desktop Printer Utility to create a desktop USB printer. The utility is located in

the PhaserTools folder that is created during the software installation.

See also:

infoSMART Knowledge Base Networking Documents (English Only) on page 2-12

EtherTalk

Note: If you use EtherTalk, Macintosh computers do not require IP addresses.

Follow these steps to install the printer driver:

1. Open the AppleTalk Control Panel.

2. Verify that the Ethernet port is the selected network port.

3. Double-click the installer on the Software and Documentation CD-ROM to install the

printer driver.

4. Open the Chooser, and then click the LaserWriter driver.

5. From the right column of the Chooser, select the printer, and then click Create to create

the desktop printer.

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Installing the Printer Drivers

See also:

Advanced Features Guide at www.xerox.com/office/8500_8550support

for additional

printer driver installation information

Macintosh OS X Version 10.2 and Higher

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive.

2. Open the Print Center utility.

Note: In Macintosh OS X version 10.3 or higher, the utility is called Printer Setup

Utility. To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Utilities folder.

3. Click the Add icon in the Printer List window, and then select Rendezvous from the drop-

down menu.

4. Select the printer in the window.

5. Select Xerox from the list of manufacturers in the lower drop-down menu.

6. Select the appropriate printer model from the list of available devices.

7. Click the Add button.

See also:

infoSMART Knowledge Base Networking Documents (English Only) on page 2-12

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2-11

infoSMART Knowledge Base Networking Documents (English Only)

Go to www.xerox.com/office/8500_8550infoSMART to view these documents.

Reference Name Title

R1002033188 Basic TCP/IP Tutorial and Home Networking Guidelines

R1002018545 Understanding TCP/IP Addressing and Subnetting Basics

R1024022599 Installing the Printer Driver in Windows 9x When Using a USB Connection

R1021021735 Installing the Printer Driver in Windows 2000 When Using a USB

Connection

R1021021287 Installing the Printer Driver in Windows XP When Using a USB

Connection

R1021022563 Installing the Printer for a USB Connection in Mac OS 9

R1021022417 Installing the Printer for a USB Connection in Mac OS X 10.3.1 (and later)

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Printing Basics

This chapter includes:

■ Overview of Basic Steps on page 3-2

■ Supported Paper and Media on page 3-3

■ Loading Paper on page 3-8

■ Selecting Printing Options on page 3-20

■ Printing on Both Sides of the Paper on page 3-24

■ Printing on Specialty Media on page 3-28

See also:

Using paper trays video tutorials at w

ww.xerox.com/office/8500_8550support

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3-1

Overview of Basic Steps

1. Load paper in the tray.

2. If you are prompted by the control panel, either confirm the paper type and size or change

it as required.

3. From the software application, access the Print dialog box, and then select printing

options in the printer driver.

4. Send the job to the printer from the software application’s Print dialog box.

See also:

Loading Paper on page 3-8 Selecting Printing Options on page 3-20 Printing on Specialty Media on page 3-28

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