Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory
or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are
displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
®
XEROX
Phaser
Acrobat
Brilliant
, The Document Company®, the digital X®, CentreWare®, FinePoint™, infoSMART®, Made For Each Other®,
®
, PhaserSMART®, and Walk-Up™ are trademarks of Xerox Corporation in the United States and/or other countries.
■Maximum print speed (pages per minute) based on letter-size plain paper:
Phaser 8500 Color PrintersPhaser 8550 Color Printers
PostScript Print-Quality Modes
■ Fast: 24 ppm
■ Enhanced: 12 ppm
PCL Print-Quality Modes
■ 300 x 600 dpi: 13 ppm
■Fonts: PostScript and PCL
■Trays
■Tray 1 and Tray 2: all Phaser 8500/8550 printers
■Tray 3: Phaser 8550DT
■Trays 3 and 4: Phaser 8550DX
■Connection: USB, Ethernet 10/100 Base-T
PostScript Print-Quality Modes
■ Fast: 30 ppm
■ Standard: 24 ppm
■ Enhanced: 16 ppm
■ High Resolution/Photo: 10 ppm
PCL Print-Quality Modes
■ 300 x 600 dpi: 16 ppm
■ 600 x 600 dpi: 8 ppm
Phaser® 8500/8550 Color Printer
1-4
Printer Configurations
Available Configurations
Printer Configurations
8500N8500DN8550DP8550DT8550DX
Memory (MB)128128256256512
Internal Hard DriveNo*No*No*No*Yes
Automatic 2-Sided PrintingNoYesYesYesYes
10/100 Ethernet Connection
(networking)
525-Sheet Feeder (Tray 3)No*No*No*YesYes
525-Sheet Feeder (Tray 4)No*No*No*No*Yes
*This option can be purchased separately for this configuration.
Ye sYe sYe sYe sYe s
Options
You can order additional trays, memory, and an internal hard drive if these items are not
standard on your printer.
Additional Trays
■525-Sheet Feeder (Tray 3)
■525-Sheet Feeder (Tray 4)
Memory
RAM memory cards: 128 MB, 256 MB, or 512 MB (up to a total of 1 GB)
Internal Hard Drive
The internal hard drive provides additional printer features:
■Secure, proof, personal, and saved print jobs
■Font storage
Upgrades
To order the Phaser 8550DP to 8550DX upgrade kit, contact your local reseller or go to
www.xerox.com/office/8500_8550supplies
Phaser® 8500/8550 Color Printer
.
1-5
Control Panel
Control Panel
This section includes:
■Control Panel Features on page 1-6
■Control Panel Layout on page 1-7
■Menu Map on page 1-7
■Information Pages on page 1-8
■Sample Pages on page 1-8
Control Panel Features
The control panel:
■Displays the printer’s operating status (for example, Printing, Ready to Print), printer
errors, and warnings.
■Prompts you to load paper, order and replace supplies, and clear jams.
■Enables you to access tools and information pages to help resolve problems.
■Enables you to change printer and network settings.
Phaser® 8500/8550 Color Printer
1-6
Control Panel Layout
Control Panel
1. Status Indicator LED:
Green: Printer is ready to print.
Yellow: Warning condition, printer continues to
print.
Red: Startup sequence or error condition.
Blinking: Printer is busy or warming up.
2. Graphic display indicates status messages
and menus.
3. Cancel button
Cancels the current print job.
4. Back button
Returns to the previous menu item.
5. Up Arrow button
Scrolls upward through the menus.
6. Down Arrow button
Scrolls downward through the menus.
7. OK button
Accepts the setting selected.
8. Help (?) button
Displays a help message with information
about the printer, such as printer status, error
messages, and maintenance information.
Menu Map
The Menu Map helps you navigate the control panel menus. To print the Menu Map:
1. On the control panel, select Information, and then press the OK button.
2. Select Menu Map, and then press the OK button to print.
Note: Print the Menu Map to see other information pages available for printing.
Phaser® 8500/8550 Color Printer
1-7
Control Panel
Information Pages
Your printer comes with a set of information pages to help you obtain the best results from
your printer. Access these pages from the control panel. Print the Menu Map to see where
these information pages are located in the control panel menu structure.
Note: This print icon appears before the titles of information pages that can
be printed. When the information page is highlighted on the control panel,
press the OK button to print that page.
For example, to print the Configuration page, which displays current information about your
printer, do the following:
1. On the control panel, select Information, and then press the OK button.
2. Select Information Pages, and then press the OK button.
3. Select Configuration Page, and then press the OK button to print.
Note: You can also print the Configuration page from CentreWare IS and from the printer
driver.
Sample Pages
Your printer comes with a set of sample pages that demonstrate different printer functions.
To print sample pages:
1. On the control panel, select Information, and then press the OK button.
2. Select Sample Pages, and then press the OK button.
3. Select the desired sample page, and then press the OK button to print.
Phaser® 8500/8550 Color Printer
1-8
Control Panel
Color Sampler Pages
The color sampler pages are designed to help you select colors to use in your print jobs. Each
sampler page lists either the percentages of cyan, magenta, yellow, and black that are used, or
the amounts (from 0 to 255) of red, green, and blue that are used.
Note: Before you print the sampler pages, select the appropriate default print-quality mode
and color correction on the control panel for your print job.
To print the color sampler pages:
1. On the control panel, select Information, and then press the OK button.
2. Select Sample Pages, and then press the OK button.
3. Select either CMYK Sampler Pages or RGB Sampler Pages, and then press the
OK button to print.
See also:
Advanced Features Guide at www. xerox.com/office/8500_8550support
Phaser® 8500/8550 Color Printer
1-9
More Information
More Information
This section includes:
■Resources on page 1-10
■Xerox Support Centre on page 1-11
Obtain information regarding your printer and its capabilities from the following sources.
Resources
InformationSource
Setup Guide*
Quick Reference Guide*
User Guide (PDF)
Advanced Features Guide (PDF)
Video Tutorialswww.xerox.com/office/8500_8550support
Information about menu selection or error
messages on control panel
Information pagesControl panel menu
* Also available on the Support website.
Packaged with printer
Packaged with printer
www.xerox.com/office/8500_8550support
www.xerox.com/office/8500_8550support
Control panel Help (?) button
Phaser® 8500/8550 Color Printer
1-10
More Information
Xerox Support Centre
The Xerox Support Centre is a utility that is installed during printer driver installation. It
appears on the desktop for Windows systems and is placed in the Utilities folder for Mac
systems. It provides a central location for accessing the following information:
■User manuals and video tutorials
■Solutions to troubleshooting problems
■Printer and supplies status
■Supplies ordering and recycling
■Answers to frequently asked questions
■Default printer driver settings (Windows only)
To start the Xerox Support Centre utility:
1. Select one of the following options:
■Windows: Double-click the Xerox Support Centre icon
on your desktop.
■Macintosh: Select the Applications folder, select the
Utilities folder, and then double-click Xerox Support
Centre.
2. Select your printer from the Select Printer drop-down list.
Phaser® 8500/8550 Color Printer
1-11
Network Basics
This chapter includes:
■Overview of Network Setup and Configuration on page 2-2
■Setting Up the Network on page 2-3
■Configuring the Network Address on page 2-5
■Installing the Printer Drivers on page 2-9
■infoSMART Knowledge Base Networking Documents (English Only) on page 2-12
This chapter provides basic information about setting up and connecting to your printer.
See also:
Advanced Features Guide at www.xerox.com/office/8500_8550support
Phaser® 8500/8550 Color Printer
2-1
Overview of Network Setup and Configuration
Overview of Network Setup and Configuration
To set up and configure the network:
1. Turn on the printer and the computer.
2. Connect the printer to the network using the recommended hardware and cables.
3. Configure the printer’s network address, which is required to identify the printer on the
network.
■Windows operating systems: Run the Installer on the Software and Documentation
CD-ROM to automatically set the printer’s IP address if the printer is connected to an
established TCP/IP network. You can also manually set the printer’s IP address on the
control panel.
■Macintosh systems: Manually set the printer’s network address (for TCP/IP) on the
control panel.
4. Install the driver software on the computer from the Software and Documentation
CD-ROM. For information on driver installation, see the section in this chapter for the
specific operating system you are using.
Note: If the Software and Documentation CD-ROM is not available, you can download the
latest driver from www.xerox.com/office/drivers
.
Phaser® 8500/8550 Color Printer
2-2
Setting Up the Network
Setting Up the Network
This section includes:
■Choosing a Connection Method on page 2-3
■Connecting via Ethernet (Recommended) on page 2-3
■Connecting via USB on page 2-4
Choosing a Connection Method
Connect the printer to the network via Ethernet or USB. Hardware and cabling requirements
vary for the different connection methods. Cabling and hardware are generally not included
with your printer and must be purchased separately.
Connecting via Ethernet (Recommended)
Ethernet can be used for one or more computers. It supports many printers and systems on an
Ethernet network. An Ethernet connection is recommended because it is faster than a USB
connection. It also allows you direct access to CentreWare Internet Services (IS).
CentreWare IS provides a simple interface that enables you to manage, configure, and monitor
networked printers from your desktop using an embedded web server. For complete
information about CentreWare IS, click the Help button in CentreWare IS to go to the
CentreWare IS Online Help.
Network Connection
Depending on your particular setup, the following hardware and cabling is required for
Ethernet.
■If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required.
■If you are connecting to one or more computers with a hub, an Ethernet hub and two
twisted-pair (category 5/RJ-45) cables are required.
■If you are connecting to one or more computers using a cable or DSL router, a cable or
DSL router and two or more twisted-pair (category 5/RJ-45) cables are required. (One
cable for each device.)
■If you are connecting to one or more computers with a hub, connect the computer to the
hub with one cable, and then connect the printer to the hub with the second cable. Connect
to any port on the hub except the uplink port.
TCP/IP and EtherTalk are the most common protocols used with Ethernet. To print using a
TCP/IP protocol, each computer and printer requires a unique IP address.
See also:
Configuring the Network Address on page 2-5
Installing the Printer Drivers on page 2-9
Phaser® 8500/8550 Color Printer
2-3
Setting Up the Network
Standalone (Cable or DSL) Network Connection
For information about setting up a cable or DSL connection for your printer, go to
www.xerox.com/office/8500_8550infosmart
.
See also:
infoSMART Knowledge Base Networking Documents (English Only) on page 2-12
Connecting via USB
If you are connecting to one computer, a USB connection offers fast data speeds. However, a
USB connection is not as fast as an Ethernet connection. To use USB, PC users must have
Microsoft Windows 98 SE, Windows Me, Windows XP, or Windows 2000. Macintosh users
must use Mac OS 9.x and higher.
USB Connection
A USB connection requires a standard A/B USB cable. This cable is not included with your
printer and must be purchased separately. Verify that you are using the correct USB cable for
your connection.
1. Connect one end of the USB cable to the printer and turn it on.
2. Connect the other end of the USB cable to the computer.
See also:
Installing the Printer Drivers on page 2-9
Phaser® 8500/8550 Color Printer
2-4
Configuring the Network Address
Configuring the Network Address
This section includes:
■TCP/IP and IP Addresses on page 2-5
■Automatically Setting the Printer’s IP Address on page 2-5
■Dynamic Methods of Setting the Printer’s IP Address on page 2-6
■Manually Setting the Printer’s IP Address on page 2-8
TCP/IP and IP Addresses
If your computer is on a large network, contact your network administrator for the appropriate
TCP/IP addresses and additional configuration information.
If you are creating your own small Local Area Network or connecting the printer directly to
your computer using Ethernet, follow the procedure for automatically setting the printer’s
Internet Protocol (IP) address.
PCs and printers primarily use TCP/IP protocols to communicate over an Ethernet network.
With TCP/IP protocols, each printer and computer must have a unique IP address. It is
important that the addresses are similar, but not the same; only the last digit needs to be
different. For example, your printer can have the address 192.168.1.2 while your computer has
the address 192.168.1.3. Another device can have the address 192.168.1.4.
Generally, Macintosh computers use either TCP/IP or the EtherTalk protocol to talk to a
networked printer. For Mac OS X systems, TCP/IP is preferred. Unlike TCP/IP, however,
EtherTalk does not require printers or computers to have IP addresses.
Many networks have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server
automatically programs an IP address into every PC and printer on the network that is
configured to use DHCP. A DHCP server is built into most cable and DSL routers. If you use a
cable or DSL router, see your router’s documentation for information on IP addressing.
See also:
infoSMART Knowledge Base Networking Documents (English Only) on page 2-12
Automatically Setting the Printer’s IP Address
If the printer is connected to a small established TCP/IP network without a DHCP server, use
the installer on the Software and Documentation CD-ROM to detect or assign an IP address to
your printer. For further instructions, insert the Software and Documentation CD-ROM into
your computer’s CD-ROM drive. After the Installer launches, follow the prompts for
installation.
Note: For the automatic Installer to function, the printer must be connected to an established
TCP/IP network.
Phaser® 8500/8550 Color Printer
2-5
Configuring the Network Address
Dynamic Methods of Setting the Printer’s IP Address
Set the printer’s IP address using any of the following methods. DHCP is enabled by default on
all Phaser printers.
■DHCP
■CentreWare IS
■AutoIP
Information Required for Manual IP Addressing
InformationComments
Internet Protocol (IP) address of the printerFormat is xxx.xxx.xxx.xxx, where xxx represents
a decimal number from 0–255.
Network MaskIf you are unsure, leave this blank; the printer
chooses an appropriate mask.
Default Router/Gateway addressRouter address is required to communicate with
the host device from anywhere other than the
local network segment.
Enabling DHCP on the Printer
Verify that the printer DHCP protocol is enabled by setting the control panel or by using
CentreWare IS. DHCP is enabled by default on all Phaser printers.
Note: To determine the printer’s IP address, select Printer Identification on the control
panel.
See also:
Control Panel Features on page 1-6
Phaser® 8500/8550 Color Printer
2-6
Configuring the Network Address
Changing or Modifying the IP Address Using CentreWare IS
CentreWare IS provides a simple interface that enables you to manage, configure, and monitor
networked printers from your desktop using an embedded web server. For complete
information about CentreWare IS, click the Help button in CentreWare IS to go to the
CentreWare IS Online Help.
After setting the printer’s IP address, you can modify TCP/IP settings using CentreWare IS.
1. Launch your web browser.
2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
3. Click Properties.
4. Select the Protocols folder on the left sidebar.
5. Select TCP/IP.
6. Enter or modify the settings, and then click Save Changes at the bottom of the page.
Using Host Names with the Domain Name Service (DNS)
The printer supports DNS through an embedded DNS resolver. The DNS resolver protocol
communicates with one or more DNS servers to resolve the IP address for a given host name
or the host name for a given IP address.
To use an IP host name for the printer, the system administrator must configure one or more
DNS servers and a local DNS domain name space database. To set up the printer for DNS,
supply a maximum of two DNS name server IP addresses.
Dynamic Domain Name Service (DDNS)
The printer supports Dynamic DNS through DHCP. You must have DHCP enabled on the
printer for DDNS to function. Your network’s DHCP server must also support Dynamic DNS
updates through option 12 or option 81 support. See your network administrator for details.
1. Launch your web browser.
2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
3. Select Properties.
4. Select the Protocols folder on the left sidebar.
5. Select TCP/IP.
6. In the BOOTP/DHCP Settings section, set the BOOTP/DHCP option to ON.
7. To enable DDNS, enter the following DDNS/WINS settings information:
■DDNS: Set to ON.
■Release Host Name: Set to NO.
■DDNS/WINS Name: Use the default name provided by Xerox or enter another name.
■Primary WINS Server (optional)
■Secondary WINS Server (optional)
8. Click Save Changes when you are finished entering the settings.
Phaser® 8500/8550 Color Printer
2-7
Configuring the Network Address
Manually Setting the Printer’s IP Address
Note: Verify that your computer has a properly configured IP address for your network.
Contact your network administrator for more information.
If you are on a network without a DNS server, or in an environment where the network
administrator assigns printer IP addresses, you can use this method to manually set the IP
address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you are
in a small office with a single PC and use a dialup modem connection, you can manually set
the IP address.
1. On the control panel, select Printer Setup, and then press the OK button.
2. Select Connection Setup, and then press the OK button.
3. Select Network Setup, and then press the OK button.
4. Select TCP/IP Setup, and then press the OK button.
5. Select DHCP/BOOTP, and then press the OK button to select Off.
6. Select TCP/IP Address, and then press the OK button.
7. Enter the printer’s IP address, and then press the OK button.
Phaser® 8500/8550 Color Printer
2-8
Installing the Printer Drivers
Installing the Printer Drivers
This section includes:
■Available Drivers on page 2-9
■Windows 98 SE or Later and Windows 2000 or Later on page 2-10
■Macintosh OS 9.x on page 2-10
■Macintosh OS X Version 10.2 and Higher on page 2-11
Available Drivers
To access special printing options, use a Xerox printer driver.
Xerox provides drivers for a variety of page description languages and operating systems. The
following printer drivers are available:
Printer DriverSource*Description
Windows PostScript DriverCD-ROM and
Web
PCL DriverWeb onlyThe Printer Command Language driver can
Xerox Walk-Up Printing Driver
(Windows)
Macintosh OS 9.x DriverCD-ROM and
Mac OS X (version 10.2 and
higher) Driver
UNIX DriverWeb onlyThis driver enables printing from a UNIX
* Go to www.xerox.com/office/drivers
Web onlyThis driver enables printing from a PC to any
Web
CD-ROM and
Web
for the latest printer drivers.
The PostScript driver is recommended to take
full advantage of your system's custom
features and genuine Adobe® PostScript®.
(Default printer driver)
be used for applications requiring PCL.
Note: For Windows 2000 and Windows XP
only.
Xerox PostScript-enabled printer. This is
especially helpful for mobile professionals
who travel to multiple locations and need to
print to different printers.
This driver enables printing from a Mac OS
9.x operating system.
This driver enables printing from a Mac OS X
(version 10.2 and higher) operating system.
operating system.
Phaser® 8500/8550 Color Printer
2-9
Installing the Printer Drivers
Windows 98 SE or Later and Windows 2000 or Later
To install the printer driver from the Software and Documentation CD-ROM:
1. Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch,
do the following:
a. Click Start, and then click Run.
b. In the Run window, type: <CD drive>:\INSTALL.EXE.
2. Select your desired language from the list.
3. Select Install Printer Driver.
4. Select the installation method you want to use, and then follow the onscreen instructions.
See also:
infoSMART Knowledge Base Networking Documents (English Only) on page 2-12
Macintosh OS 9.x
Create a desktop USB printer or use EtherTalk to install the printer driver.
USB
A USB-connected printer does not display in the Chooser. To create a desktop USB printer:
1. Insert the Software and Documentation CD-ROM into the CD-ROM drive.
2. Use the Desktop Printer Utility to create a desktop USB printer. The utility is located in
the PhaserTools folder that is created during the software installation.
See also:
infoSMART Knowledge Base Networking Documents (English Only) on page 2-12
EtherTalk
Note: If you use EtherTalk, Macintosh computers do not require IP addresses.
Follow these steps to install the printer driver:
1. Open the AppleTalk Control Panel.
2. Verify that the Ethernet port is the selected network port.
3. Double-click the installer on the Software and Documentation CD-ROM to install the
printer driver.
4. Open the Chooser, and then click the LaserWriter driver.
5. From the right column of the Chooser, select the printer, and then click Create to create
the desktop printer.
Phaser® 8500/8550 Color Printer
2-10
Installing the Printer Drivers
See also:
Advanced Features Guide at www.xerox.com/office/8500_8550support
for additional
printer driver installation information
Macintosh OS X Version 10.2 and Higher
To install the printer driver from the Software and Documentation CD-ROM:
1. Insert the CD-ROM into the CD-ROM drive.
2. Open the Print Center utility.
Note: In Macintosh OS X version 10.3 or higher, the utility is called Printer Setup
Utility. To locate utilities on the Macintosh hard drive, open the Applications folder, and
then open the Utilities folder.
3. Click the Add icon in the Printer List window, and then select Rendezvous from the drop-
down menu.
4. Select the printer in the window.
5. Select Xerox from the list of manufacturers in the lower drop-down menu.
6. Select the appropriate printer model from the list of available devices.
7. Click the Add button.
See also:
infoSMART Knowledge Base Networking Documents (English Only) on page 2-12
Phaser® 8500/8550 Color Printer
2-11
infoSMART Knowledge Base Networking Documents (English Only)
infoSMART Knowledge Base Networking
Documents (English Only)
Go to www.xerox.com/office/8500_8550infoSMART to view these documents.
Reference NameTitle
R1002033188Basic TCP/IP Tutorial and Home Networking Guidelines
R1002018545Understanding TCP/IP Addressing and Subnetting Basics
R1024022599Installing the Printer Driver in Windows 9x When Using a USB Connection
R1021021735Installing the Printer Driver in Windows 2000 When Using a USB
Connection
R1021021287Installing the Printer Driver in Windows XP When Using a USB
Connection
R1021022563Installing the Printer for a USB Connection in Mac OS 9
R1021022417Installing the Printer for a USB Connection in Mac OS X 10.3.1 (and later)
Phaser® 8500/8550 Color Printer
2-12
Printing Basics
This chapter includes:
■Overview of Basic Steps on page 3-2
■Supported Paper and Media on page 3-3
■Loading Paper on page 3-8
■Selecting Printing Options on page 3-20
■Printing on Both Sides of the Paper on page 3-24
■Printing on Specialty Media on page 3-28
See also:
Using paper trays video tutorials at w
ww.xerox.com/office/8500_8550support
Phaser® 8500/8550 Color Printer
3-1
Overview of Basic Steps
Overview of Basic Steps
1. Load paper in the tray.
2. If you are prompted by the control panel, either confirm the paper type and size or change
it as required.
3. From the software application, access the Print dialog box, and then select printing
options in the printer driver.
4. Send the job to the printer from the software application’s Print dialog box.
See also:
Loading Paper on page 3-8
Selecting Printing Options on page 3-20
Printing on Specialty Media on page 3-28
Phaser® 8500/8550 Color Printer
3-2
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