Xerox 8500, 8550 User Manual

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User Guide

Guide d’utilisation

Phaser® 8500/8550

color printer

Guida dell'utente

Benutzerhandbuch

Guía del usuario

Guia do Usuário

Gebruikershandleiding

Användarhandbok

www.xerox.com/office/support

Copyright © 2005 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

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UNIX

NERGY STAR

As an E guidelines for energy efficiency. The E

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NERGY STAR name and logo are registered U.S. marks.

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Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for

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1 Printer Features

Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Front-Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Control Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Sample Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

2Network Basics

Overview of Network Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Setting Up the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connecting via Ethernet (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Configuring the Network Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

TCP/IP and IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Automatically Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Dynamic Methods of Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Manually Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Available Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Windows 98 SE or Later and Windows 2000 or Later . . . . . . . . . . . . . . . . . . . . . . . 2-10

Macintosh OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Macintosh OS X Version 10.2 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

infoSMART Knowledge Base Networking Documents (English Only). . . . . . . . . . . . . . . 2-12

Phaser® 8500/8550 Color Printer

Contents

3 Printing Basics

Overview of Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Supported Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Paper Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Paper That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Supported Paper Sizes and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Loading Paper in Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Loading Paper in Tray 2, 3, or 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Selecting Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Selecting Printing Preferences (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Selecting Options for an Individual Job (Windows). . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Selecting Options for an Individual Job (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Printing on Both Sides of the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Automatic 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Manual 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Printing on Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40

Printing Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46

Printing Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52

4 Print Quality

Controlling the Quality of Your Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Selecting a Print-Quality Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Adjusting Color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Smudges or Smears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Random Light Stripes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Predominate Light Stripes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Transparency Images Are Too Light or Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Colors Are Wrong. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Phaser® 8500/8550 Color Printer

Contents

5 Maintenance

Maintenance and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Cleaning the Paper Release Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Cleaning the Maintenance Kit Wiper Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Cleaning the Outside of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Precautions for Moving the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Moving the Printer Within the Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18

6 Troubleshooting

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Jam at the Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Jam at the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Jam at the Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18

Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18

PrintingScout Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19

PhaserSMART Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19

Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20

A User Safety

Index

Phaser® 8500/8550 Color Printer

iii

Printer Features

This chapter includes:

■ Parts of the Printer on page 1-2

■ Printer Configurations on page 1-4

■ Control Panel on page 1-6

■ More Information on page 1-10

Phaser® 8500/8550 Color Printer

1-1

Parts of the Printer

This section includes:

■ Front-Right View on page 1-2

■ Right Side View on page 1-3

■ Rear View on page 1-3

Front-Right View

Parts of the Printer

1. Optional 525-Sheet Feeder (Tray 4)

2. Optional 525-Sheet Feeder (Tray 3)

3. Standard 525-Sheet Tray 2

4. 100-Sheet Tray 1

5. Control panel

6. Exit cover release

7. Front cover release

8. Exit cover

9. Ink loader/Top cover

10. Legal/A4 output tray extension

11. Interface cover

12. Side door

8500-044

Phaser® 8500/8550 Color Printer

1-2

Right Side View

1. Maintenance kit

2. Waste tray

3. Power cord connection

4. Power switc h

5. USB connection

6. Configuration card

7. Ethernet 10/100 Base-T connection

Parts of the Printer

8500-045

Rear View

1. Optional hard drive

2. Two RAM slots

8500-046

Phaser® 8500/8550 Color Printer

1-3

Printer Configurations

This section includes:

■ Standard Features on page 1-4

■ Available Configurations on page 1-5

■ Options on page 1-5

■ Upgrades on page 1-5

Standard Features

■ Maximum print speed (pages per minute) based on letter-size plain paper:

Phaser 8500 Color Printers Phaser 8550 Color Printers

PostScript Print-Quality Modes

■ Fast: 24 ppm

■ Enhanced: 12 ppm

PCL Print-Quality Modes

■ 300 x 600 dpi: 13 ppm

■ Fonts: PostScript and PCL

■ Trays

■ Tray 1 and Tray 2: all Phaser 8500/8550 printers

■ Tray 3: Phaser 8550DT

■ Trays 3 and 4: Phaser 8550DX

■ Connection: USB, Ethernet 10/100 Base-T

PostScript Print-Quality Modes

■ Fast: 30 ppm

■ Standard: 24 ppm

■ Enhanced: 16 ppm

■ High Resolution/Photo: 10 ppm

PCL Print-Quality Modes

■ 300 x 600 dpi: 16 ppm

■ 600 x 600 dpi: 8 ppm

Phaser® 8500/8550 Color Printer

1-4

Printer Configurations

Available Configurations

Printer Configurations

8500N 8500DN 8550DP 8550DT 8550DX

Memory (MB) 128 128 256 256 512

Internal Hard Drive No* No* No* No* Yes

Automatic 2-Sided Printing No Yes Yes Yes Yes

10/100 Ethernet Connection (networking)

525-Sheet Feeder (Tray 3) No* No* No* Yes Yes

525-Sheet Feeder (Tray 4) No* No* No* No* Yes

*This option can be purchased separately for this configuration.

Ye s Ye s Ye s Ye s Ye s

Options

You can order additional trays, memory, and an internal hard drive if these items are not standard on your printer.

Additional Trays

■ 525-Sheet Feeder (Tray 3)

■ 525-Sheet Feeder (Tray 4)

Memory

RAM memory cards: 128 MB, 256 MB, or 512 MB (up to a total of 1 GB)

Internal Hard Drive

The internal hard drive provides additional printer features:

■ Secure, proof, personal, and saved print jobs

■ Font storage

Upgrades

To order the Phaser 8550DP to 8550DX upgrade kit, contact your local reseller or go to

www.xerox.com/office/8500_8550supplies

Phaser® 8500/8550 Color Printer

1-5

Control Panel

This section includes:

■ Control Panel Features on page 1-6

■ Control Panel Layout on page 1-7

■ Menu Map on page 1-7

■ Information Pages on page 1-8

■ Sample Pages on page 1-8

Control Panel Features

The control panel:

■ Displays the printer’s operating status (for example, Printing, Ready to Print), printer

errors, and warnings.

■ Prompts you to load paper, order and replace supplies, and clear jams.

■ Enables you to access tools and information pages to help resolve problems.

■ Enables you to change printer and network settings.

Phaser® 8500/8550 Color Printer

1-6

Control Panel Layout

Control Panel

1. Status Indicator LED:

Green: Printer is ready to print.

Yellow: Warning condition, printer continues to

print.

Red: Startup sequence or error condition.

Blinking: Printer is busy or warming up.

2. Graphic display indicates status messages

and menus.

3. Cancel button

Cancels the current print job.

4. Back button

Returns to the previous menu item.

5. Up Arrow button

Scrolls upward through the menus.

6. Down Arrow button

Scrolls downward through the menus.

7. OK button

Accepts the setting selected.

8. Help (?) button

Displays a help message with information about the printer, such as printer status, error messages, and maintenance information.

Menu Map

The Menu Map helps you navigate the control panel menus. To print the Menu Map:

1. On the control panel, select Information, and then press the OK button.

2. Select Menu Map, and then press the OK button to print.

Note: Print the Menu Map to see other information pages available for printing.

Phaser® 8500/8550 Color Printer

1-7

Control Panel

Information Pages

Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure.

Note: This print icon appears before the titles of information pages that can

be printed. When the information page is highlighted on the control panel, press the OK button to print that page.

For example, to print the Configuration page, which displays current information about your printer, do the following:

1. On the control panel, select Information, and then press the OK button.

2. Select Information Pages, and then press the OK button.

3. Select Configuration Page, and then press the OK button to print.

Note: You can also print the Configuration page from CentreWare IS and from the printer

driver.

Sample Pages

Your printer comes with a set of sample pages that demonstrate different printer functions.

To print sample pages:

1. On the control panel, select Information, and then press the OK button.

2. Select Sample Pages, and then press the OK button.

3. Select the desired sample page, and then press the OK button to print.

Phaser® 8500/8550 Color Printer

1-8

Control Panel

Color Sampler Pages

The color sampler pages are designed to help you select colors to use in your print jobs. Each sampler page lists either the percentages of cyan, magenta, yellow, and black that are used, or the amounts (from 0 to 255) of red, green, and blue that are used.

Note: Before you print the sampler pages, select the appropriate default print-quality mode

and color correction on the control panel for your print job.

To print the color sampler pages:

1. On the control panel, select Information, and then press the OK button.

2. Select Sample Pages, and then press the OK button.

3. Select either CMYK Sampler Pages or RGB Sampler Pages, and then press the

OK button to print.

See also:

Advanced Features Guide at www. xerox.com/office/8500_8550support

Phaser® 8500/8550 Color Printer

1-9

More Information

This section includes:

■ Resources on page 1-10

■ Xerox Support Centre on page 1-11

Obtain information regarding your printer and its capabilities from the following sources.

Resources

Information Source

Setup Guide*

Quick Reference Guide*

User Guide (PDF)

Advanced Features Guide (PDF)

Video Tutorials www.xerox.com/office/8500_8550support

Printer Management Tools www.xerox.com/office/pmtools

infoSMART Knowledge Base www.xerox.com/office/8500_8550infoSMART

PhaserSMART www.phaserSMART.com

Technical Support www.xerox.com/office/8500_8550support

Information about menu selection or error messages on control panel

Information pages Control panel menu

* Also available on the Support website.

Packaged with printer

www.xerox.com/office/8500_8550support

Control panel Help (?) button

Phaser® 8500/8550 Color Printer

1-10

More Information

Xerox Support Centre

The Xerox Support Centre is a utility that is installed during printer driver installation. It appears on the desktop for Windows systems and is placed in the Utilities folder for Mac systems. It provides a central location for accessing the following information:

■ User manuals and video tutorials

■ Solutions to troubleshooting problems

■ Printer and supplies status

■ Supplies ordering and recycling

■ Answers to frequently asked questions

■ Default printer driver settings (Windows only)

To start the Xerox Support Centre utility:

1. Select one of the following options:

■ Windows: Double-click the Xerox Support Centre icon

on your desktop.

■ Macintosh: Select the Applications folder, select the

Utilities folder, and then double-click Xerox Support Centre.

2. Select your printer from the Select Printer drop-down list.

Phaser® 8500/8550 Color Printer

1-11

Network Basics

This chapter includes:

■ Overview of Network Setup and Configuration on page 2-2

■ Setting Up the Network on page 2-3

■ Configuring the Network Address on page 2-5

■ Installing the Printer Drivers on page 2-9

■ infoSMART Knowledge Base Networking Documents (English Only) on page 2-12

This chapter provides basic information about setting up and connecting to your printer.

See also:

Advanced Features Guide at www.xerox.com/office/8500_8550support

Phaser® 8500/8550 Color Printer

2-1

Overview of Network Setup and Configuration

To set up and configure the network:

1. Turn on the printer and the computer.

2. Connect the printer to the network using the recommended hardware and cables.

3. Configure the printer’s network address, which is required to identify the printer on the

network.

■ Windows operating systems: Run the Installer on the Software and Documentation

CD-ROM to automatically set the printer’s IP address if the printer is connected to an

established TCP/IP network. You can also manually set the printer’s IP address on the control panel.

■ Macintosh systems: Manually set the printer’s network address (for TCP/IP) on the

control panel.

4. Install the driver software on the computer from the Software and Documentation

CD-ROM. For information on driver installation, see the section in this chapter for the

specific operating system you are using.

Note: If the Software and Documentation CD-ROM is not available, you can download the

latest driver from www.xerox.com/office/drivers

Phaser® 8500/8550 Color Printer

2-2

Setting Up the Network

This section includes:

■ Choosing a Connection Method on page 2-3

■ Connecting via Ethernet (Recommended) on page 2-3

■ Connecting via USB on page 2-4

Choosing a Connection Method

Connect the printer to the network via Ethernet or USB. Hardware and cabling requirements vary for the different connection methods. Cabling and hardware are generally not included with your printer and must be purchased separately.

Connecting via Ethernet (Recommended)

Ethernet can be used for one or more computers. It supports many printers and systems on an Ethernet network. An Ethernet connection is recommended because it is faster than a USB connection. It also allows you direct access to CentreWare Internet Services (IS). CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.

Network Connection

Depending on your particular setup, the following hardware and cabling is required for Ethernet.

■ If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required.

■ If you are connecting to one or more computers with a hub, an Ethernet hub and two

twisted-pair (category 5/RJ-45) cables are required.

■ If you are connecting to one or more computers using a cable or DSL router, a cable or

DSL router and two or more twisted-pair (category 5/RJ-45) cables are required. (One cable for each device.)

■ If you are connecting to one or more computers with a hub, connect the computer to the

hub with one cable, and then connect the printer to the hub with the second cable. Connect to any port on the hub except the uplink port.

TCP/IP and EtherTalk are the most common protocols used with Ethernet. To print using a TCP/IP protocol, each computer and printer requires a unique IP address.

See also:

Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-9

Phaser® 8500/8550 Color Printer

2-3

Setting Up the Network

Standalone (Cable or DSL) Network Connection

For information about setting up a cable or DSL connection for your printer, go to

www.xerox.com/office/8500_8550infosmart

See also:

infoSMART Knowledge Base Networking Documents (English Only) on page 2-12

Connecting via USB

If you are connecting to one computer, a USB connection offers fast data speeds. However, a USB connection is not as fast as an Ethernet connection. To use USB, PC users must have Microsoft Windows 98 SE, Windows Me, Windows XP, or Windows 2000. Macintosh users must use Mac OS 9.x and higher.

USB Connection

A USB connection requires a standard A/B USB cable. This cable is not included with your printer and must be purchased separately. Verify that you are using the correct USB cable for your connection.

1. Connect one end of the USB cable to the printer and turn it on.

2. Connect the other end of the USB cable to the computer.

See also:

Installing the Printer Drivers on page 2-9

Phaser® 8500/8550 Color Printer

2-4

Configuring the Network Address

This section includes:

■ TCP/IP and IP Addresses on page 2-5

■ Automatically Setting the Printer’s IP Address on page 2-5

■ Dynamic Methods of Setting the Printer’s IP Address on page 2-6

■ Manually Setting the Printer’s IP Address on page 2-8

TCP/IP and IP Addresses

If your computer is on a large network, contact your network administrator for the appropriate TCP/IP addresses and additional configuration information.

If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet, follow the procedure for automatically setting the printer’s Internet Protocol (IP) address.

PCs and printers primarily use TCP/IP protocols to communicate over an Ethernet network. With TCP/IP protocols, each printer and computer must have a unique IP address. It is important that the addresses are similar, but not the same; only the last digit needs to be different. For example, your printer can have the address 192.168.1.2 while your computer has the address 192.168.1.3. Another device can have the address 192.168.1.4.

Generally, Macintosh computers use either TCP/IP or the EtherTalk protocol to talk to a networked printer. For Mac OS X systems, TCP/IP is preferred. Unlike TCP/IP, however, EtherTalk does not require printers or computers to have IP addresses.

Many networks have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server automatically programs an IP address into every PC and printer on the network that is configured to use DHCP. A DHCP server is built into most cable and DSL routers. If you use a cable or DSL router, see your router’s documentation for information on IP addressing.

See also:

infoSMART Knowledge Base Networking Documents (English Only) on page 2-12

Automatically Setting the Printer’s IP Address

If the printer is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your printer. For further instructions, insert the Software and Documentation CD-ROM into your computer’s CD-ROM drive. After the Installer launches, follow the prompts for installation.

Note: For the automatic Installer to function, the printer must be connected to an established

TCP/IP network.

Phaser® 8500/8550 Color Printer

2-5

Configuring the Network Address

Dynamic Methods of Setting the Printer’s IP Address

Set the printer’s IP address using any of the following methods. DHCP is enabled by default on all Phaser printers.

■ DHCP

■ CentreWare IS

■ AutoIP

Information Required for Manual IP Addressing

Information Comments

Internet Protocol (IP) address of the printer Format is xxx.xxx.xxx.xxx, where xxx represents

a decimal number from 0–255.

Network Mask If you are unsure, leave this blank; the printer

chooses an appropriate mask.

Default Router/Gateway address Router address is required to communicate with

the host device from anywhere other than the local network segment.

Enabling DHCP on the Printer

Verify that the printer DHCP protocol is enabled by setting the control panel or by using CentreWare IS. DHCP is enabled by default on all Phaser printers.

Note: To determine the printer’s IP address, select Printer Identification on the control

panel.

See also:

Control Panel Features on page 1-6

Phaser® 8500/8550 Color Printer

2-6

Configuring the Network Address

Changing or Modifying the IP Address Using CentreWare IS

CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.

After setting the printer’s IP address, you can modify TCP/IP settings using CentreWare IS.

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).

3. Click Properties.

4. Select the Protocols folder on the left sidebar.

5. Select TCP/IP.

6. Enter or modify the settings, and then click Save Changes at the bottom of the page.

Using Host Names with the Domain Name Service (DNS)

The printer supports DNS through an embedded DNS resolver. The DNS resolver protocol communicates with one or more DNS servers to resolve the IP address for a given host name or the host name for a given IP address.

To use an IP host name for the printer, the system administrator must configure one or more DNS servers and a local DNS domain name space database. To set up the printer for DNS, supply a maximum of two DNS name server IP addresses.

Dynamic Domain Name Service (DDNS)

The printer supports Dynamic DNS through DHCP. You must have DHCP enabled on the printer for DDNS to function. Your network’s DHCP server must also support Dynamic DNS updates through option 12 or option 81 support. See your network administrator for details.

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).

3. Select Properties.

4. Select the Protocols folder on the left sidebar.

5. Select TCP/IP.

6. In the BOOTP/DHCP Settings section, set the BOOTP/DHCP option to ON.

7. To enable DDNS, enter the following DDNS/WINS settings information:

■ DDNS: Set to ON.

■ Release Host Name: Set to NO.

■ DDNS/WINS Name: Use the default name provided by Xerox or enter another name.

■ Primary WINS Server (optional)

■ Secondary WINS Server (optional)

8. Click Save Changes when you are finished entering the settings.

Phaser® 8500/8550 Color Printer

2-7

Configuring the Network Address

Manually Setting the Printer’s IP Address

Note: Verify that your computer has a properly configured IP address for your network.

Contact your network administrator for more information.

If you are on a network without a DNS server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP

address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you are in a small office with a single PC and use a dialup modem connection, you can manually set the IP address.

1. On the control panel, select Printer Setup, and then press the OK button.

2. Select Connection Setup, and then press the OK button.

3. Select Network Setup, and then press the OK button.

4. Select TCP/IP Setup, and then press the OK button.

5. Select DHCP/BOOTP, and then press the OK button to select Off.

6. Select TCP/IP Address, and then press the OK button.

7. Enter the printer’s IP address, and then press the OK button.

Phaser® 8500/8550 Color Printer

2-8

Installing the Printer Drivers

This section includes:

■ Available Drivers on page 2-9

■ Windows 98 SE or Later and Windows 2000 or Later on page 2-10

■ Macintosh OS 9.x on page 2-10

■ Macintosh OS X Version 10.2 and Higher on page 2-11

Available Drivers

To access special printing options, use a Xerox printer driver.

Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available:

Printer Driver Source* Description

Windows PostScript Driver CD-ROM and

Web

PCL Driver Web only The Printer Command Language driver can

Xerox Walk-Up Printing Driver (Windows)

Macintosh OS 9.x Driver CD-ROM and

Mac OS X (version 10.2 and higher) Driver

UNIX Driver Web only This driver enables printing from a UNIX

* Go to www.xerox.com/office/drivers

Web only This driver enables printing from a PC to any

Web

CD-ROM and Web

for the latest printer drivers.

The PostScript driver is recommended to take full advantage of your system's custom features and genuine Adobe® PostScript®. (Default printer driver)

be used for applications requiring PCL.

Note: For Windows 2000 and Windows XP

only.

Xerox PostScript-enabled printer. This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers.

This driver enables printing from a Mac OS

9.x operating system.

This driver enables printing from a Mac OS X (version 10.2 and higher) operating system.

operating system.

Phaser® 8500/8550 Color Printer

2-9

Installing the Printer Drivers

Windows 98 SE or Later and Windows 2000 or Later

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch,

do the following:

a. Click Start, and then click Run. b. In the Run window, type: <CD drive>:\INSTALL.EXE.

2. Select your desired language from the list.

3. Select Install Printer Driver.

4. Select the installation method you want to use, and then follow the onscreen instructions.

See also:

infoSMART Knowledge Base Networking Documents (English Only) on page 2-12

Macintosh OS 9.x

Create a desktop USB printer or use EtherTalk to install the printer driver.

USB

A USB-connected printer does not display in the Chooser. To create a desktop USB printer:

1. Insert the Software and Documentation CD-ROM into the CD-ROM drive.

2. Use the Desktop Printer Utility to create a desktop USB printer. The utility is located in

the PhaserTools folder that is created during the software installation.

See also:

infoSMART Knowledge Base Networking Documents (English Only) on page 2-12

EtherTalk

Note: If you use EtherTalk, Macintosh computers do not require IP addresses.

Follow these steps to install the printer driver:

1. Open the AppleTalk Control Panel.

2. Verify that the Ethernet port is the selected network port.

3. Double-click the installer on the Software and Documentation CD-ROM to install the

printer driver.

4. Open the Chooser, and then click the LaserWriter driver.

5. From the right column of the Chooser, select the printer, and then click Create to create

the desktop printer.

Phaser® 8500/8550 Color Printer

2-10

Installing the Printer Drivers

See also:

Advanced Features Guide at www.xerox.com/office/8500_8550support

for additional

printer driver installation information

Macintosh OS X Version 10.2 and Higher

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive.

2. Open the Print Center utility.

Note: In Macintosh OS X version 10.3 or higher, the utility is called Printer Setup

Utility. To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Utilities folder.

3. Click the Add icon in the Printer List window, and then select Rendezvous from the drop-

down menu.

4. Select the printer in the window.

5. Select Xerox from the list of manufacturers in the lower drop-down menu.

6. Select the appropriate printer model from the list of available devices.

7. Click the Add button.

See also:

infoSMART Knowledge Base Networking Documents (English Only) on page 2-12

Phaser® 8500/8550 Color Printer

2-11

infoSMART Knowledge Base Networking Documents (English Only)

Go to www.xerox.com/office/8500_8550infoSMART to view these documents.

Reference Name Title

R1002033188 Basic TCP/IP Tutorial and Home Networking Guidelines

R1002018545 Understanding TCP/IP Addressing and Subnetting Basics

R1024022599 Installing the Printer Driver in Windows 9x When Using a USB Connection

R1021021735 Installing the Printer Driver in Windows 2000 When Using a USB

Connection

R1021021287 Installing the Printer Driver in Windows XP When Using a USB

Connection

R1021022563 Installing the Printer for a USB Connection in Mac OS 9

R1021022417 Installing the Printer for a USB Connection in Mac OS X 10.3.1 (and later)

Phaser® 8500/8550 Color Printer

2-12

Printing Basics

This chapter includes:

■ Overview of Basic Steps on page 3-2

■ Supported Paper and Media on page 3-3

■ Loading Paper on page 3-8

■ Selecting Printing Options on page 3-20

■ Printing on Both Sides of the Paper on page 3-24

■ Printing on Specialty Media on page 3-28

See also:

Using paper trays video tutorials at w

ww.xerox.com/office/8500_8550support

Phaser® 8500/8550 Color Printer

3-1

Overview of Basic Steps

1. Load paper in the tray.

2. If you are prompted by the control panel, either confirm the paper type and size or change

it as required.

3. From the software application, access the Print dialog box, and then select printing

options in the printer driver.

4. Send the job to the printer from the software application’s Print dialog box.

See also:

Loading Paper on page 3-8 Selecting Printing Options on page 3-20 Printing on Specialty Media on page 3-28

Phaser® 8500/8550 Color Printer

3-2

Supported Paper and Media

This section includes:

■ Paper Usage Guidelines on page 3-4

■ Paper That Can Damage Your Printer on page 3-4

■ Paper Storage Guidelines on page 3-5

■ Supported Paper Sizes and Weights on page 3-5

Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams.

For best results, use Xerox printing media specified for your Phaser 8500/8550 printer. They are guaranteed to produce excellent results with your printer.

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/supplies

See also:

Recommended Media List at w

ww.xerox.com/office/8500_8550support

Caution: Damage caused by using unsupported paper, transparencies, and other specialty

media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.

Phaser® 8500/8550 Color Printer

3-3

Supported Paper and Media

Paper Usage Guidelines

The printer trays accommodate most sizes and types of paper, transparencies, or other specialty media. Follow these guidelines when loading paper and media in the trays:

■ Use only recommended Xerox transparencies; print quality may vary with other

transparencies. See the Recommended Media List at w

8500_8550support.

■ Do not print on label stock once a label has been removed from a sheet.

■ Use only paper envelopes.

■ Use business/official and Baronial style envelopes with diagonal seams only.

■ Print all envelopes single-sided only.

■ Fan paper, transparencies, or other specialty media before loading them in the paper tray.

■ Do not overload the paper trays.

See also:

Printing Transparencies on page 3-28 Printing Envelopes on page 3-34 Printing Labels on page 3-40 Printing Glossy Paper on page 46 Printing Custom Size Paper on page 3-52

ww.xerox.com/office/

Paper That Can Damage Your Printer

Your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer.

Unacceptable media includes:

■ Rough or porous media

■ Paper that has been photocopied

■ Paper with cutouts or perforations

■ Paper with a pre-punched hole in the center of the short edge

■ Paper with staples attached

■ Envelopes with windows, metal clasps, side seams, or adhesives with release strips

Phaser® 8500/8550 Color Printer

3-4

Supported Paper and Media

Paper Storage Guidelines

Providing good storage conditions for your paper and other media contributes to optimum

print quality.

■ Store paper in dark, cool, relatively dry locations. Most paper items are susceptible to

damage from ultraviolet (UV) and visible light. UV radiation, which is emitted by the sun and fluorescent bulbs, is particularly damaging to paper items. The intensity and length of exposure to visible light on paper items should be reduced as much as possible.

■ Maintain constant temperatures and relative humidity.

■ Avoid attics, kitchens, garages, and basements for storing paper. Inside walls are drier than

outside walls where moisture can collect.

■ Store paper flat. Paper should be stored on pallets, cartons, shelves, or in cabinets.

■ Avoid having food or drinks in the area where paper is stored or handled.

■ Do not open sealed packages of paper until you are ready to load them into the printer.

Leave paper in the original packaging. For most commercial cut-size grades, the ream wrapper contains an inner lining that protects the paper from moisture loss or gain.

■ Leave the media inside the bag until you are ready to use it; reinsert unused media in the

bag and reseal it for protection. Some specialty media is packaged inside resealable plastic bags.

Supported Paper Sizes and Weights

The following sections provide information about paper sizes and weights supported in the printer trays. For more detailed information about supported paper and other media, print the Paper Tips page:

1. On the control panel, select Information, and then press the OK button.

2. Select Information Pages, and then press the OK button.

3. Select Paper Tips, and then press the OK button to print.

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/supplies

Phaser® 8500/8550 Color Printer

3-5

Supported Paper Sizes and Weights for Tray 1

60–220 g/m2 (16–40 lb. Bond, 50–80 lb. Cover)

Index Card 3.0 x 5.0 in. Custom Sizes

Statement 5.5 x 8.5 in.

Executive 7.25 x 10.5 in.

Letter 8.5 x 11.0 in.

Supported Paper and Media

8500-008

Width: 76–216 mm (3.0–8.5 in.)

Height: 127–356 mm (5.0–14.0 in.)

Margins

5 mm on all sides

US Folio 8.5 x 13.0 in.

Legal 8.5 x 14.0 in.

A4 210 x 297 mm

A5 148 x 210 mm

A6 105 x 148 mm

B5 JIS 182 x 257 mm

ISO B5 176 x 250 mm

Monarch 3.87 x 7.5 in. Margins

#10 Commercial 4.12 x 9.5 in.

A7 5.25 x 7.25 in.

Baronial (#5 ½) 4.375 x 5.75 in.

6 x 9 6.0 x 9.0 in.

DL 110 x 220 mm

C5 162 x 229 mm

Choukei 3 Gou 120 x 235 mm

Choukei 4 Gou 90 x 205 mm

3.625 x 6.5 in.

■ 5 mm on the side,

15 mm on the top and bottom:

Monarch #10 Commercial A7 Baronial (#5 ½)

#6 Choukei 3 Gou Choukei 4 Gou

■ 5 mm on the side,

20 mm on the top and bottom:

6 x 9 DL C5

Phaser® 8500/8550 Color Printer

3-6

Supported Paper Sizes and Weights for Trays 2, 3, or 4

Supported Paper and Media

8500-005

60–120 g/m2 (16–32 lb. Bond)

Statement 5.5 x 8.5 in. Margins

Executive 7.25 x 10.5 in.

5 mm on all sides

Letter 8.5 x 11.0 in.

US Folio 8.5 x 13.0 in.

Legal 8.5 x 14.0 in.

A4 210 x 297 mm

A5 148 x 210 mm

A6 105 x 148 mm

B5 JIS 182 x 257 mm

ISO B5 176 x 250 mm

#10 Commercial 4.12 x 9.5 in. Margins

C5 (side flap only) 162 x 229 mm

DL 110 x 220 mm

■ 5 mm on the side,

15 mm on the top and bottom:

#10 Commercial

■ 5 mm on the side,

20 mm on the top and bottom:

C5 DL

Phaser® 8500/8550 Color Printer

3-7

Loading Paper

This section includes:

■ Loading Paper in Tray 1 on page 3-8

■ Loading Paper in Tray 2, 3, or 4 on page 3-14

Loading Paper in Tray 1

Use Tray 1 for a wide range of media types including:

■ Plain paper, letterhead, colored paper, and pre-printed paper

■ Card stock

■ Labels

■ Envelopes

■ Transparencies

■ Specialty media (including business cards, photo paper, postcards, pre-punched paper,

weatherproof paper, and trifold brochures)

■ Pre-printed paper (paper already printed on one side)

■ Custom size paper

See also:

Supported Paper Sizes and Weights for Tray 1 on page 3-6 Printing on Specialty Media on page 3-28

Advanced Features Guide at w

ww.xerox.com/office/8500_8550support

Note: If you change the paper in

Tray 1, select the correct paper type and size on the control panel.

The media capacity for Tray 1 is:

■ 100 sheets of plain paper (20 lb. Bond)

■ 50 sheets of transparencies, glossy paper, or labels

■ 10 envelopes

Phaser 8500

READY TO PRINT

Walk-Up Features

Information Paper Tray Setup Printer Setup Troubleshooting

8500-001

Phaser® 8500/8550 Color Printer

3-8

To load paper, envelopes, or other media in Tray 1:

1. Pull down and out on the handle to open Tray 1.

2. Open the tray extension.

Loading Paper

8500-006

Phaser® 8500/8550 Color Printer

3-9

3. Fan the paper to release sheets that may be stuck together.

4. Insert paper, transparencies, envelopes, or specialty media into the tray.

Loading Paper

8500-090

■ Single-sided printing: Insert the side to be printed facedown with the top of the page

entering the printer first.

8500-009

Phaser® 8500/8550 Color Printer

3-10

Loading Paper

■ 2-sided printing: Insert side one faceup with the bottom of the page entering the

printer first.

XEROX

8500-106

■ Side-flap envelopes: Insert the envelopes with the flap side up and the flap toward the

left side of the tray.

Phaser® 8500/8550 Color Printer

3-11

8500-010

Loading Paper

■ End-flap envelopes: Fold down the flaps before placing them in the tray. Insert the

envelopes with the flap side up and the flap entering the printer first.

8500-091

■ Pre-punched paper: Insert the side to be printed facedown with the holes toward the

right side of the tray.

8500-111

Note: When using pre-punched paper, adjust the print margins to accommodate the holes.

Printing over the holes may cause ink to transfer onto subsequent pages. A minimum margin of 19 mm (0.75 in.) is recommended.

Phaser® 8500/8550 Color Printer

3-12

Loading Paper

5. Adjust the paper guides to fit the paper loaded in the tray.

8500-126

6. On the control panel, press the OK button to use the paper size and type displayed as the

current setup, or change the paper size and type:

a. Select Change setup, and then press the OK button. b. Select the paper size, and then press the OK button. c. Select the paper type, and then press the OK button.

See also:

Printing on Specialty Media on page 3-28

Phaser® 8500/8550 Color Printer

3-13

Loading Paper

Loading Paper in Tray 2, 3, or 4

Use Tray 2, 3, or 4 for a wide range of media including:

■ Plain paper, letterhead, and pre-printed paper

■ Card stock

■ Labels

■ Envelopes: #10 Commercial, C5 (side-flap only), and DL

■ Transparencies

■ Specialty media (including photo paper, postcards, pre-punched paper, weatherproof

paper, and trifold brochures)

■ Pre-printed paper (paper already printed on one side)

See also:

Supported Paper Sizes and Weights for Trays 2, 3, or 4 on page 3-7 Printing on Specialty Media on page 3-28

Advanced Features Guide at w

The media capacity for Tray 2, 3, or 4 is:

ww.xerox.com/office/8500_8550support

■ 525 sheets of plain paper (20 lb. Bond)

■ 400 sheets of transparencies, glossy paper, or labels

■ 40 envelopes

Phaser® 8500/8550 Color Printer

3-14

To load paper, envelopes, or other media in Tray 2, 3, or 4:

1. Remove the tray from the printer.

Loading Paper

2. Fan the paper to release sheets that may be stuck together.

8500-002

Phaser® 8500/8550 Color Printer

3-15

Loading Paper

3. Insert paper, transparencies, envelopes, or specialty media into the tray.

■ Single-sided printing: Insert the side to be printed faceup with the top of the page

toward the front of the tray.

PHASER

8500-092

■ 2-sided printing: Insert side one facedown with the top of the page toward the back

of the tray.

Phaser® 8500/8550 Color Printer

3-16

Loading Paper

■ Side-flap envelopes: Insert the envelopes with the flap side down and the flap toward

the left side of the tray.

Caution: There are separate fill lines inside the tray for envelopes and for other media.

Do not load the tray above the appropriate fill line. Overloading the tray can cause jams.

■ Pre-punched paper: Insert the side to be printed faceup with the holes toward the

right side of the tray.

Note: When using pre-punched paper, adjust the print margins to accommodate the holes.

Printing over the holes may cause ink to transfer onto subsequent pages. A minimum margin of 19 mm (0.75 in.) is recommended.

Phaser® 8500/8550 Color Printer

3-17

Loading Paper

4. Adjust the paper guides to fit the paper loaded in the tray (if necessary).

■ Length guide: Press the sides, then slide the guide until the arrow on the guide points

to the appropriate paper size imprinted on the bottom of the tray. When properly positioned, the guide clicks into place.

8500-107

■ Width guides: Slide the width guides until the arrows on the guides point to the

appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place.

8500-108

Note: When the paper guides are adjusted correctly, there may be a small space between

the paper and the guides.

Phaser® 8500/8550 Color Printer

3-18

5. Insert the tray into the tray slot and push it completely into the printer.

Loading Paper

6. On the control panel: a. Select Paper Tray Setup, and then press the OK button.

b. Select either Tray 2 Paper Type, Tray 3 Paper Type, or Tr ay 4 Paper Typ e , and

then press the OK button.

c. Select the appropriate paper type, and then press the OK button.

Phaser® 8500/8550 Color Printer

3-19

Selecting Printing Options

This section includes:

■ Selecting Printing Preferences (Windows) on page 3-20

■ Selecting Options for an Individual Job (Windows) on page 3-20

■ Selecting Options for an Individual Job (Macintosh) on page 3-22

See also:

Advanced Features Guide at w

Selecting Printing Preferences (Windows)

Printer preferences control all of your print jobs, unless you override them specifically for a job. For example, if you want to use automatic 2-sided printing for most jobs, set this option in printer settings.

1. Click Start, select Settings, and then click Printers.

2. In the Printers folder, right-click the icon for your printer.

3. From the popup menu, select Printer Preferences or Properties.

4. Make selections on the driver tabs, and then click the OK button to save your selections.

ww.xerox.com/office/8500_8550support

Note: For more information about Windows printer driver options, click the Help button on

the printer driver tab to view the online help.

Selecting Options for an Individual Job (Windows)

If you want to use special printing options for a particular job, change the driver settings before sending the job to the printer. For example, if you want to use High-Resolution/Photo print-quality mode for a particular graphic, select this setting in the driver before printing that job.

1. With the desired document or graphic open in your application, access the Print dialog

box.

2. Select the Phaser 8500/8550 printer and click its Properties button to open the printer

driver.

3. Make selections from the driver tabs. See the following table for specific printing options.

Note: In Windows 2000, Windows XP, and Windows Server 2003, you can save current

printing options with a distinctive name and apply them to other print jobs. Select either the Paper Quality, Output Options, or Te kC ol or tab, and then press the Saved Settings button. Click the Help button for more information.

4. Click the OK button to save your selections.

5. Print the job.

Phaser® 8500/8550 Color Printer

3-20

See the following table for specific printing options:

Printing Options for Windows Operating Systems

Operating System Driver Tab Printing Options

Selecting Printing Options

Windows 2000,

Layout tab Windows XP, or Windows Server 2003

Paper/Quality tab

Output Options tab

TekColor tab

Windows NT 4.x Page Setup tab

Paper/Quality tab

Output Options tab

■ Orientation

■ Print on Both Sides

■ Pages per sheet

■ Paper type, size, and tray selection

■ Cover pages

■ Print quality

■ Separation pages

■ Secure prints, personal prints, proof prints, and

saved prints

■ End of job notification

■ Color corrections

■ Black & white conversion

■ Orientation

■ Print on both sides (duplex)

■ Paper type, size, and tray selection

■ Cover pages

■ Print quality

■ Separation pages

■ Secure prints, personal prints, proof prints, and

saved prints

Windows 98 SE or Windows Me

TekColor tab

Setup tab

Output Options tab

TekColor tab

Phaser® 8500/8550 Color Printer

■ Color corrections

■ Black & white conversion

■ Paper type, size, and tray selection

■ Orientation

■ Print on 1 Side or Print on 2 Sides

■ Print quality

■ Separation pages

■ Cover pages

■ Secure prints, personal prints, proof prints, and

saved prints

■ Color corrections

■ Black & white conversion

3-21

Selecting Printing Options

Selecting Options for an Individual Job (Macintosh)

To select print settings for a particular job, change the driver settings before sending the job to the printer.

1. With the document open in your application, click File, and then click Print.

2. Select the desired printing options from the menus and drop-down lists that are displayed.

Note: In Macintosh OS X, click Save Preset on the Print menu screen to save the current

printer settings. You can create multiple presets and save each with its own distinctive name and printer settings. To print jobs using specific printer settings, click the applicable saved preset in the Presets list.

3. Click Print to print the job.

See the following table for specific printing options:

Macintosh PostScript Driver Settings

Operating System Driver Drop-Down Title Printing Options

Mac OS X, version

10.2 and higher

Copies & Pages

Layout

Paper Handling

ColorSync

Cover Page

Paper Feed

Job Types

Image Quality

Printer Features

■ Copies

■ Pages

■ Pages per sheet

■ Layout direction

■ Border

■ 2-sided printing

■ Reverse page order

■ Print (all, odd, even)

■ Color conversion

■ Cover pages

■ Paper source

■ Secure prints, personal prints, proof prints,

and saved prints

■ Print quality

■ Color correction or color conversion

■ Image smoothing

■ Paper types

■ Separation pages

Phaser® 8500/8550 Color Printer

3-22

Macintosh PostScript Driver Settings (Continued)

Operating System Driver Drop-Down Title Printing Options

Mac OS 9.x General ■ Copies

■ Pages

■ Paper source

Selecting Printing Options

Color Matching

Cover Page

Layout

Print Quality

Job Type

Advanced Options

■ Print color

■ Cover pages

■ Pages per sheet

■ Border

■ 2-sided printing

■ Print quality

■ Image smoothing

■ Secure prints, personal prints, proof prints,

and saved prints

■ Paper types

■ Offset collated sets

■ Separation pages

Phaser® 8500/8550 Color Printer

3-23

Printing on Both Sides of the Paper

This section includes:

■ Automatic 2-Sided Printing on page 3-24

■ Manual 2-Sided Printing on page 3-26

Automatic 2-Sided Printing

Automatic 2-sided printing is available from all trays. Before printing a 2-sided document, verify the following requirements:

■ The printer is a Phaser 8500DN, Phaser 8550DP, Phaser 8550DT, or Phaser 8550DX

configuration.

■ The paper weight is within the appropriate weight range: 60–120 g/m

The following specialty media should not be used for 2-sided printing:

■ Transparencies

■ Envelopes

■ Labels

(16–32 lb. Bond).

See also:

Supported Paper and Media on page 3-3 Printer Configurations on page 1-4

Binding Edge Options

When you use the printer driver to select 2-sided printing, also select the binding edge, which determines how the pages turn. The actual outcome depends on the orientation (portrait or landscape) of images on the page, as displayed in the following illustrations.

Portrait Landscape

Bind on Side Edge

Flip on Long Edge

Bind on Top Edge

Flip on Short Edge

Bind on Side Edge

Flip on Short Edge

Bind on Top Edge

Flip on Long Edge

Phaser® 8500/8550 Color Printer

3-24

Printing on Both Sides of the Paper

Selecting 2-Sided Printing

To select automatic 2-sided printing:

1. Insert paper in the tray.

■ Tray 1 : Insert side one faceup with the bottom of the page entering the printer first.

■ Tray 2, 3, or 4: Insert side one facedown with the top of the page toward the back of

the tray.

2. Select 2-sided printing in the printer driver.

To select automatic 2-sided printing:

Operating System Steps

Windows 98 SE or Windows Me

Windows 2000, Windows XP, or Windows Server 2003

Windows NT 4.x 1. Select the Page Setup tab.

Mac OS 9.x 1. In the Print dialog box, select Layout.

Mac OS X, version

10.2 and higher

1. Select the Setup tab.

2. Select Print on 2 Sides.

3. Select or deselect Bind On Top Edge.

1. Select the Layout tab.

2. Select either Flip On Long Edge or Flip On Short Edge under Print

On Both Sides (Duplex).

2. Select either Flip on Long Edge or Flip on Short Edge under Print

On Both Sides (Duplex Printing).

2. Select Print on Both Sides.

3. Click the Binding icon that matches the edge to bind.

1. In the Print dialog box, select Duplex.

2. Select Print on Both Sides.

3. Click the Binding icon that matches the edge to bind.

See also:

Loading Paper in Tray 1 on page 3-8 Loading Paper in Tray 2, 3, or 4 on page 3-14

Phaser® 8500/8550 Color Printer

3-25

Printing on Both Sides of the Paper

Manual 2-Sided Printing

You can manually print on both sides of the paper when you are using paper types that are either too small or too heavy for automatic 2-sided printing. The Phaser 8500N printer does not have automatic 2-sided printing. Manual 2-sided printing is available with this printer.

You can also manually print on the second side of paper that is pre-printed on side one. See

Printing Side Two on page 3-27 for instructions on loading pre-printed paper and selecting the

2nd Side option on the control panel.

Note: Before printing the second side of your paper, always select 2nd Side as the paper

type on the control panel and in the printer driver. Selecting 2nd Side ensures good print quality for manual 2-sided printing.

See also:

Supported Paper Sizes and Weights on page 3-5 w

ww.xerox.com/office/8500_8550infoSMART for information about manual 2-sided

printing

Printing Side One

1. Load paper in the tray.

■ Tray 1: Insert side one facedown with the top of the page entering the printer first.

■ Tray 2, 3, or 4: Insert side one faceup with the top of the page toward the front of the

tray.

2. Select the appropriate control panel and printer driver options for paper size and paper

type, and then print side one.

Phaser® 8500/8550 Color Printer

3-26

Printing on Both Sides of the Paper

Printing Side Two

1. Remove the paper from the output tray and reload it in the paper tray:

■ Tray 1 : Insert side two facedown with the top of the page entering the printer first.

■ Tray 2, 3, or 4: Insert side two faceup with the top of the page toward the front of the

tray.

2. Select 2nd Side on the control panel:

Tray 1 Tray 2, 3, or 4

a. Select

b. Select the appropriate paper size, and

c. Select

3. In

the printer driver, select 2nd Side as the paper type or the appropriate tray as the paper

Change setup, and then

press the OK button.

then press the OK button.

2nd Side, and then press the

OK button.

a. Select

b. Select either

Paper Tray Setup, and then

press the OK button.

Tray 2 Paper Type, Tray 3 Paper Type, or Tray 4 Paper Type

you are using), and then press the OK button.

c. Select

2nd Side, and then press the

OK button.

(depending on the tray

source.

Phaser® 8500/8550 Color Printer

3-27

Printing on Specialty Media

This section includes:

■ Printing Transparencies on page 3-28

■ Printing Envelopes on page 3-34

■ Printing Labels on page 3-40

■ Printing Glossy Paper on page 3-46

■ Printing Custom Size Paper on page 3-52

Printing Transparencies

Transparencies can be printed from any tray. They should be printed on one side only. Use only recommended Xerox transparency film. See the Recommended Media List at

ww.xerox.com/office/8500_8550support.

Caution: Damage caused by using unsupported paper, transparencies, and other specialty

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/supplies

Guidelines

■ Remove all paper before loading transparencies in the tray.

■ Handle transparencies by the edges using both hands. Fingerprints or creases can cause

poor print quality.

■ Do not load more than 50 transparencies in Tray 1. Do not load more than 400

transparencies in Trays 2 through 4. Overloading the tray can cause the printer to jam.

■ Do not use transparencies with stripes on the side.

■ After loading transparencies, change the paper type at the control panel (Printer Setup/

Paper Handling Setup).

Phaser® 8500/8550 Color Printer

3-28

Printing Transparencies from Tray 1

To print transparencies:

1. Pull down and out on the handle to open Tray 1.

Printing on Specialty Media

8500-006

2. Open the tray extension.

8500-007

Phaser® 8500/8550 Color Printer

3-29

Printing on Specialty Media

3. Insert transparencies into the tray and adjust the paper guides to fit the transparencies.

8500-101

4. On the control panel, press the OK button if the correct paper size and Transparency are

displayed as the current setup, or select the transparency size and type:

a. Select Change setup, and then press the OK button. b. Select the appropriate size, and then press the OK button. c. Select Transparency, and then press the OK button.

5. In the printer driver, select either Tr a nsparen cy as the paper type or Tr a y 1 as the paper

source.

Printing Transparencies from Trays 2, 3, or 4

To print transparencies:

1. Remove the tray from the printer.

8500-002

Phaser® 8500/8550 Color Printer

3-30

Printing on Specialty Media

2. Insert transparencies into the tray.

8500-102

Note: Do not load transparencies above the paper fill line inside the tray.

Phaser® 8500/8550 Color Printer

3-31

8500-103

Printing on Specialty Media

3. Adjust the paper guides to fit the transparencies (if necessary).

■ Length guide: Press the sides, then slide the guide until the arrow on the guide points

to the appropriate paper size imprinted on the bottom of the tray. When properly positioned, the guide clicks into place.

8500-114

■ Width guides: Slide the width guides until the arrows on the guides point to the

appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place.

8500-115

Note: When the paper guides are adjusted correctly, there may be a small space between

the transparencies and the guides.

Phaser® 8500/8550 Color Printer

3-32

Printing on Specialty Media

4. Insert the tray into the tray slot, and then push it completely into the printer.

8500-104

5. On the control panel: a. Select Paper Tray Setup, and then press the OK button.

b. Select either Tray 2 Pape r Type , Tray 3 Paper Type, or Tray 4 Paper Type, and

then press the OK button.

c. Select Transparency, and then press the OK button.

6. In the printer driver, select either Tr a nsparen cy as the paper type or the appropriate tray

as the paper source.

Phaser® 8500/8550 Color Printer

3-33

Printing on Specialty Media

Printing Envelopes

Envelopes can be printed from Tray 1 and Tray 2, 3, or 4 depending on the type of envelope you are using.

See also:

Supported Paper Sizes and Weights for Tray 1 on page 3-6 Supported Paper Sizes and Weights for Trays 2, 3, or 4 on page 3-7

Guidelines

■ Use only paper envelopes specified in the Supported Papers table. Successful envelope

printing is highly dependent on the quality and construction of the envelopes.

■ Maintain constant temperatures and relative humidity.

■ Store unused envelopes in their packaging to avoid the effects of moisture and dryness

which can affect print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before or during printing.

■ Avoid padded envelopes; purchase envelopes that lie flat on a surface.

■ Remove air bubbles from the envelopes before loading them into the tray by setting a

heavy book on top of them.

■ Use envelopes with diagonal seams, not side seams.

8500-088 8500-089

Caution: Never use envelopes with windows or metal clasps; they can damage the printer.

Damage caused by using unsupported envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details.

Phaser® 8500/8550 Color Printer

3-34

Printing Envelopes from Tray 1

To print envelopes:

1. Pull down and out on the handle to open Tray 1.

Printing on Specialty Media

8500-006

2. Open the tray extension.

8500-007

Phaser® 8500/8550 Color Printer

3-35

Printing on Specialty Media

3. Insert a maximum of 10 envelopes into the tray and adjust the paper guides to fit the

envelopes:

■ Side-flap envelopes: Insert the envelopes with the flap side up and the flap of the

envelopes toward the left side of the tray.

8500-010

■ End-flap envelopes: Fold down the flaps before placing them in the tray. Insert the

envelopes with the flap side up and the flap entering the printer first.

8500-091

4. On the control panel, press the OK button if the correct envelope size and type are

displayed as the current setup, or select the envelope size and type:

a. Select Change setup, and then press the OK button. b. Select the appropriate envelope size or select New Custom Size, and then press the

OK button.

c. Select Envelope, and then press the OK button.

5. In the printer driver, select either Envelope as the paper type or Tra y 1 as the paper

source.

Phaser® 8500/8550 Color Printer

3-36

Printing on Specialty Media

Printing Envelopes from Tray 2, 3, or 4

To print envelopes:

1. Remove the tray from the printer.

8500-102

2. Insert a maximum of 40 envelopes into the tray, flap side down with the flap toward the

left side of the tray.

8500-109

Phaser® 8500/8550 Color Printer

3-37

Printing on Specialty Media

3. Adjust the paper guides to fit the envelopes.

■ Length guide: Press the sides, then slide the guide until the arrow on the guide points

to the appropriate paper size imprinted on the bottom of the tray. When properly positioned, the guide clicks into place.

8500-116

■ Width guides: Slide the width guides until the arrows on the guides point to the

appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place.

8500-117

Note: When the paper guides are adjusted correctly, there may be a small space between

the envelopes and the guides.

Phaser® 8500/8550 Color Printer

3-38

Printing on Specialty Media

4. Insert the tray into the tray slot, and then push it completely into the printer.

8500-127

5. On the control panel: a. Select Paper Tray Setup, and then press the OK button.

b. Select either Tray 2 Pape r Type , Tray 3 Paper Type, or Tray 4 Paper Type, and

then press the OK button.

c. Select Envelope and then press the OK button.

6. In the printer driver, select either Envelope as the paper type or the appropriate tray as the

paper source.

Phaser® 8500/8550 Color Printer

3-39

Printing on Specialty Media

Printing Labels

Labels can be printed from any tray.

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/supplies

See also:

Supported Paper Sizes and Weights for Tray 1 on page 3-6 Supported Paper Sizes and Weights for Trays 2, 3, or 4 on page 3-7

Guidelines

■ Do not use vinyl labels.

■ Print only on one side of the sheet of labels.

■ Do not use any sheet where labels are missing; it may damage the printer.

■ Store unused labels flat in their original packaging. Leave the sheets of labels inside the

original packaging until ready to use. Return any unused sheets of labels to the original packaging and reseal it.

■ Do not store labels in extremely dry or humid conditions or extremely hot or cold

conditions. Storing them in extreme conditions may cause print-quality problems or cause them to jam in the printer.

■ Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to

curl and jam the printer.

Phaser® 8500/8550 Color Printer

3-40

Printing Labels from Tray 1

To print labels:

1. Pull down and out on the handle to open Tray 1.

Printing on Specialty Media

2. Open the tray extension.

Phaser® 8500/8550 Color Printer

3-41

Printing on Specialty Media

3. Insert a maximum of 50 sheets of labels into the tray with the side to be printed facedown

and the top of the page entering the printer first.

4. Adjust the paper guides to fit the labels loaded in the tray.

5. On the control panel, press the OK button if the correct paper size and Labels are

displayed as the current setup, or select the label size and type:

a. Select Change setup, and then press the OK button. b. Select the appropriate paper size, and then press the OK button. c. Select Labels, and then press the OK button.

6. In the printer driver, select either Labels as the paper type or Tr a y 1 as the paper source.

Phaser® 8500/8550 Color Printer

3-42

Printing on Specialty Media

3. Adjust the paper guides to fit the labels (if necessary).

■ Length guide: Press the sides, then slide the guide until the arrow on the guide points

to the appropriate paper size imprinted on the bottom of the tray. When properly positioned, the guide clicks into place.

8500-119

■ Width guides: Slide the width guides until the arrows on the guides point to the

appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place.

8500-118

Note: When the paper guides are adjusted correctly, there may be a small space between

the labels and the guides.

Phaser® 8500/8550 Color Printer

3-44

Printing on Specialty Media

4. Insert the tray into the tray slot, and then push it completely into the printer.

8500-120

5. On the control panel: a. Select Paper Tray Setup, and then press the OK button.

b. Select either Tray 2 Paper Type, Tray 3 Paper Type, or Tr ay 4 Paper Typ e , and

then press the OK button.

c. Select Labels, and then press the OK button.

6. In the printer driver, select either Labels as the paper type or the appropriate tray as the

paper source.

Phaser® 8500/8550 Color Printer

3-45

Printing on Specialty Media

Printing Glossy Paper

Glossy paper can be printed, one- or 2-sided, from any tray.

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/supplies

Guidelines

■ Do not open sealed packages of glossy paper until you are ready to load them into the

printer.

■ Leave glossy paper in the original wrapper, and leave the packages in the shipping carton

until ready to use.

■ Remove all other paper from the tray before loading glossy paper.

■ Load only the amount of glossy paper you are planning to use. Do not leave glossy paper

in the tray when you are finished printing. Reinsert unused glossy paper in the original wrapper and seal.

■ Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy

paper to curl and jam the printer.

Phaser® 8500/8550 Color Printer

3-46

Printing Glossy Paper from Tray 1

To print glossy paper:

1. Pull down and out on the handle to open Tray 1.

Printing on Specialty Media

8500-006

2. Open the tray extension.

8500-007

Phaser® 8500/8550 Color Printer

3-47

Printing on Specialty Media

3. Insert a maximum of 50 sheets of glossy paper in the tray. Adjust the paper guides to fit the

paper.

8500-075

4. On the control panel, press the OK button if the correct paper size and Special are

displayed as the current setup, or select the glossy paper size and type:

a. Select Change setup, and then press the OK button. b. Select the appropriate paper size, and then press the OK button. c. Select Special, and then press the OK button.

5. In the printer driver, select either Special as the paper type or Tray 1 as the paper source.

Phaser® 8500/8550 Color Printer

3-48

Printing Glossy Paper from Tray 2, 3, or 4

To print glossy paper:

1. Remove the tray from the printer.

Printing on Specialty Media

2. Insert a maximum of 400 sheets of glossy paper into the tray.

Phaser® 8500/8550 Color Printer

3-49

Printing on Specialty Media

3. Adjust the paper guides to fit the glossy paper (if necessary).

■ Length guide: Press the sides, then slide the guide until the arrow on the guide points

to the appropriate paper size imprinted on the bottom of the tray. When properly positioned, the guide clicks into place.

8500-107

■ Width guides: Slide the width guides until the arrows on the guides point to the

appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place.

8500-108

Note: When the paper guides are adjusted correctly, there may be a small space between

the paper and the guides.

Phaser® 8500/8550 Color Printer

3-50

Printing on Specialty Media

4. Insert the tray into the tray slot, and then push it completely into the printer.

5. On the control panel: a. Select Paper Tray Setup, and then press the OK button.

b. Select either Tray 2 Paper Type, Tray 3 Paper Type, or Tr ay 4 Paper Typ e , and

then press the OK button.

c. Select Special, and then press the OK button.

6. In the printer driver, select either Special as the paper type or the appropriate tray as the

paper source.

Phaser® 8500/8550 Color Printer

3-51

Printing on Specialty Media

Printing Custom Size Paper

In addition to the wide variety of standard paper sizes that you can use for printing, you can also print on custom size paper within the following dimensions.

Note: Print custom size paper from Tray 1 only.

Size Range

Single-Sided Printing 2-Sided Printing

Width 76–216 mm (3.0–8.5 in.) 140–216 mm (5.5–8.5 in.)

Height 127–356 mm (5.0–14.0 in.) 210–356 mm (8.3–14.0 in.)

Weight

Margins: 5 mm on all sides

60–220 g/m

(16–40 lb. Bond) (22–80 lb. Cover)

See also:

Supported Paper Sizes and Weights for Tray 1 on page 6

60–120 g/m2

(16–32 lb. Bond) (22–45 lb. Cover)

Phaser® 8500/8550 Color Printer

3-52

Printing Custom Size Paper from Tray 1

To print custom size paper:

1. Pull down and out on the handle to open Tray 1.

Printing on Specialty Media

8500-006

2. Open the tray extension.

Phaser® 8500/8550 Color Printer

3-53

Printing on Specialty Media

3. Insert custom size paper into the tray:

■ Single-sided printing: Insert the side to be printed facedown with the top of the page

entering the printer first.

8500-009

■ 2-sided printing: Insert side one faceup with the bottom of the page entering the

printer first.

XEROX

Phaser® 8500/8550 Color Printer

3-54

8500-106

Printing on Specialty Media

4. Adjust the paper guides to fit the paper loaded in the tray.

5. On the control panel, press the OK button if the correct paper size and paper type are

displayed as the current setup, or select the appropriate paper size and type:

a. Select Change setup, and then press the OK button. b. Select New Custom Size, and then press the OK button. c. Select the appropriate paper type, and then press the OK button.

6. In the printer driver, select Tray 1 as the paper source.

Phaser® 8500/8550 Color Printer

3-55

Print Quality

This chapter includes:

■ Controlling the Quality of Your Prints on page 4-2

■ Solving Print-Quality Problems on page 4-5

Phaser® 8500/8550 Color Printer

4-1

Controlling the Quality of Your Prints

This section includes:

■ Selecting a Print-Quality Mode on page 4-2

■ Adjusting Color on page 4-3

The print-quality mode and TekColor print-quality mode and paper type directly control the print speed. You can change these settings in the printer driver or on the control panel.

Note: Driver settings override the control panel settings.

See also:

Advanced Features Guide at www.xerox.com/office/8500_8550support

Selecting a Print-Quality Mode

correction directly control the quality of your prints. The

Print-quality modes available with the Phaser 8500/8550 printers include:

■ Fast Color, Enhanced (All printers)

■ Standard, High-Resolution/Photo (Phaser 8550 printers only)

Print-Quality Mode Type of Print Job

Fast Color Fastest full-color mode, useful for many images and previewing your

work. Rapidly produces review documents; useful for rush jobs. Not recommended for documents containing small text, fine detail, or large areas of bright solid fill.

Standard General-purpose mode for full-color printing. Produces crisp, bright

prints at high speed. Recommended for vibrant, saturated color prints.

Enhanced Best mode for business presentations. Produces superior text resolution

and very smooth light colors. This mode takes longer to process and print than Standard or Fast Color.

High-Resolution/Photo Highest-quality mode for color prints. Provides the best detail and

smoothness for photographic images. Produces highest-quality color prints, with the best text resolution and smoothest light colors. This mode takes longer to process and print than the other modes.

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To select the print-quality mode in a supported driver:

Operating System Steps

Controlling the Quality of Your Prints

Windows 98 SE or Windows Me

Windows 2000, Windows XP, Windows Server 2003, or Windows NT 4.x

Mac OS 9.x 1. In the Print dialog box, select General.

Mac OS X, version

10.2 and higher

1. Select the Setup tab.

2. Select a print-quality mode.

1. Select the Paper/Quality tab.

2. Select a print-quality mode.

2. Select Print Quality from the drop-down list.

3. Select the desired mode for Quality.

1. In the Print dialog box, select Image Quality from the drop-down list.

2. Select a print-quality mode from the Print Quality drop-down list.

Adjusting Color

The TekColor correction options provide simulations of different color devices. Automatic is the default correction for general image processing. See the following table to determine what option you want to use.

TekColor Correction Description

Automatic Applies the best color correction to each graphic

element: text, artwork, and photographs.

Office Color sRGB Display Approximates the colors on a computer display.

sRGB Vivid Produces brighter, more saturated colors than sRGB

Display.

Press Match SWOP Press Matches Specifications for Web Offset Publications.

Euroscale Matches FOGRA glossy paper specification.

Commercial Approximates U.S. commercial press target.

SNAP Press Matches Specifications for Newsprint Advertising

Production.

None Applies no color correction. Use with other color

management tools, such as ICC (International Color

Consortium) profiles, ColorSync, or the PANTONE Color Chart for your printer.

Black and White Converts all colors to shades of gray.

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4-3

See also:

www.xerox.com/office/8500_8550infoSMART

ICC profiles

To select the color correction in a supported driver:

Operating System Steps

Controlling the Quality of Your Prints

for information about color matching and

Windows 98 SE, Windows Me, Windows 2000, Windows XP, Windows Server 2003, or Windows NT 4.x

Mac OS 9.x 1. In the Print dialog box, select General.

Mac OS X, version

10.2 and higher

1. Select the Tek Color tab.

2. Select the desired color correction. Some of the color corrections are

grouped under Office Color or Press Match.

2. Select TekColor from the drop-down list.

3. Select the desired color correction for Color.

1. In the Print dialog box, select Image Quality from the drop-down list.

2. Select the desired color correction from the Color Correction drop-

down list.

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Solving Print-Quality Problems

This section includes:

■ Smudges or Smears on page 4-5

■ Random Light Stripes on page 4-6

■ Predominate Light Stripes on page 4-7

■ Transparency Images Are Too Light or Too Dark on page 4-8

■ Colors Are Wrong on page 4-8

Smudges or Smears

Problem

Smudges or smears appear on the page.

Solution

To prevent smudges or smears from appearing on the page:

1. Verify that the paper you are using is the correct type for the printer and is properly loaded

in the tray. For information on supported paper types and weights, print the Paper Tips page:

a. On the control panel, select Information, and then press the OK button. b. Select Information Pages, and then press the OK button. c. Select Paper Tips Page, and then press the OK button.

2. If the problem continues, run cleaning pages through the printer: a. On the control panel, select Troubleshooting, and then press the OK button.

b. Select Print Quality Problems, and then press the OK button. c. Select Remove Print Smears, and then press the OK button. The printer cleans the

ink from the rollers by running several sheets of paper through the printer. Repeat Step 2 up to three times if the smears continue to appear.

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4-5

Solving Print-Quality Problems

3. If the problem continues: a. Open the door on the right side of the printer and remove the maintenance kit.

b. Wipe the plastic wiper blade with a lint-free cloth. c. Replace the maintenance kit and close the door.

Note: Smudges or smears may appear if you print on side two of pre-printed paper, but do not

select 2nd Side as the paper type. Select the 2nd Side option on the control panel and in the printer driver. See Manual 2-Sided Printing on page 3-26 for more information about 2nd Side printing.

Random Light Stripes

Problem

Light stripes appear randomly on the test page when one or more color bars is missing.

Light Stripes Test

Solution

To prevent random light stripes from appearing on the page:

1. On the control panel, select Troubleshooting, and then press the OK button.

2. Select Print Quality Problems, and then press the OK button.

3. Select Eliminate Light Stripes, and then press the OK button. a. Select Basic, and then press the OK button. Repeat this procedure up to two times to

eliminate light stripes.

b. If the problem continues, select Advanced, and then press the OK button. Follow the

instructions to select the missing jet’s color and number. See the Light Stripes Test page to determine the color and jet number of the missing jet.

4. If light stripes continue to appear: a. Turn off the printer for at least four hours.

b. Turn on the printer and, if necessary, repeat the Basic procedure once.

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Solving Print-Quality Problems

5. If the problem continues, select Jet Substitution Mode to substitute a jet for the

malfunctioning jet causing the light stripe. The printer has been designed to compensate for a malfunctioning jet. See Print Quality Problems on the control panel for more information.

To select Jet Substitution Mode:

a. On the control panel, select Troubleshooting, and then press the OK button. b. Select Print Quality Problems, and then press the OK button. c. Select Eliminate Light Stripes, and then press the OK button. d. Select Jet Substitution Mode, and then press the OK button. e. Follow the control panel prompts to select the color and malfunctioning jet number

indicated on the Light Stripes Test page.

For more information about jet substitution, go to www.xerox.com/office/

8500_8550infosmart.

Predominate Light Stripes

Problem

Light stripes appear prominently on the test page when all four color bars are missing.

Solution

To prevent predominate light strips from appearing on the page:

1. Open the exit cover: a. Remove debris from the paper-exit area.

b. Raise the lower paper guide and wipe the plastic paper release blade with a lint-free

cloth.

2. Close the exit cover.

3. Open the door on the right side of the printer: a. Remove the maintenance kit. b. Wipe the plastic wiper blade with a lint-free cloth. c. Replace the maintenance kit. d. Close the door.

4. If the problem continues, follow the steps for Random Light Stripes.

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Solving Print-Quality Problems

Transparency Images Are Too Light or Too Dark

Problem

Text or graphics printed on transparencies are either too light or too dark.

Solution

1. Verify that Transparency is selected in the software application or in the printer driver.

2. On the control panel, verify that the tray containing the transparencies is set to print

transparencies:

a. Select Paper Tray Setup, and then press the OK button. b. Select Tray 1 Set up (and then Tray 1 Paper Type), Tray 2 Paper Type, Tray 3

Paper Type, or Tray 4 Paper Type, and then press the OK button.

c. Select Transparency, and then press the OK button.

3. Use only recommended Xerox transparencies. See the Recommended Media List at

www.xerox.com/office/8500_8550support

4. Print the Paper Tips page for more information about transparencies: a. On the control panel, select Information, and then press the OK button.

b. Select Information Pages, and then press the OK button. c. Select Paper Tips Page, and then press the OK button.

Colors Are Wrong

Problem

The color produced by the printer is wrong or differs from the color that it must match.

Solution

For information about color matching, go to www.xerox.com/office/8500_8550infoSMART.

Phaser® 8500/8550 Color Printer

4-8

Maintenance

This chapter includes:

■ Maintenance and Cleaning on page 5-2

■ Ordering Supplies on page 5-14

■ Moving and Repacking the Printer on page 5-16

See also:

Maintenance video tutorials at www.xerox.com/office/8500_8550support Replacing supplies video tutorials at www.xerox.com/office/8500_8550support

Phaser® 8500/8550 Color Printer

5-1

Maintenance and Cleaning

This section includes:

■ Routine Maintenance on page 5-2

■ Cleaning the Paper Release Blade on page 5-9

■ Cleaning the Maintenance Kit Wiper Blade on page 5-11

■ Cleaning the Outside of the Printer on page 5-13

See also:

User Safety on page A-1

Routine Maintenance

Your system needs little maintenance to keep it producing quality prints. Add ink, empty the waste tray, and replace the maintenance kit when needed to keep your printer functioning properly.

Adding Ink

You can load ink any time the printer is idle, or when the control panel displays the Ink low or

Ink out message.

To load ink:

1. Remove paper from the output tray.

8500-097

Phaser® 8500/8550 Color Printer

5-2

2. Open the top cover.

Maintenance and Cleaning

8500-019

3. Locate the ink-loading bin that is low. A label above each bin indicates the color and color

number for that bin.

Note: Each ink stick has a number that corresponds to the number on the ink-loading bin.

4. Remove the ink stick from its packaging. Place the ink stick into the opening of the

appropriate ink-loading bin. Do not force the ink stick into the ink-loading bin. Each ink stick is uniquely shaped to fit into the correct ink-loading bin.

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5-3

Maintenance and Cleaning

5. Close the top cover. Warming Up is displayed on the control panel until the printer is

ready for printing.

Note: To minimize ink waste and optimize performance, leave the printer on all the time.

■ Keep ink in its packaging until you are ready to use it.

■ Identify ink by number and shape, not color.

■ To avoid ink jams, never insert broken ink sticks into the ink-loading bins.

To order ink, contact your local reseller or go to www.xerox.com/office/8500_8550supplies.

Caution: Use of ink other than Genuine Xerox Solid Ink 8500/8550 may affect print quality

and printer reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer.

Emptying the Waste Tray

Empty the waste tray when the control panel displays a message stating that the waste tray is full.

Warning: The printer’s interior may be hot. Do not touch the hot surfaces!

To empty the waste tray:

1. Open the door on the right side of the printer:

8500-034

Phaser® 8500/8550 Color Printer

5-4

2. Pull the waste tray (labeled B) completely out of the printer.

Warning: The waste tray may be hot; handle it carefully.

Maintenance and Cleaning

8500-035

Note: The waste tray may be locked if the printer is in a warm-up cycle or if the ink is

cooling following the Eliminate Light Stripes troubleshooting routine. If the tray is locked, close the door and wait 15 minutes before repeating Steps 1 and 2.

3. Empty the waste tray in a waste container. The ink is non-toxic and can be discarded as

normal office waste.

8500-036

Note: The waste tray must remain out of the printer for more than five seconds or you will

continue to receive a Waste Tray Full message on the control panel.

Phaser® 8500/8550 Color Printer

5-5

Maintenance and Cleaning

4. Insert the waste tray into the printer and push it completely into the waste tray slot.

8500-068

5. Close the side door.

8500-038

Caution: Do not attempt to reuse the waste ink in the printer; it can damage the printer. This

damage is not covered under the printer warranty.

Phaser® 8500/8550 Color Printer

5-6

Maintenance and Cleaning

Replacing the Maintenance Kit

The maintenance kit contains a maintenance roller that keeps the surface of the imaging drum clean and oiled.

Note: Order a new maintenance kit when the control panel displays a message that the

maintenance kit is low. Replace it when the control panel prompts you to replace the maintenance kit. To order a replacement maintenance kit, contact your local reseller or go to

www.xerox.com/office/8500_8550supplies

To replace the maintenance kit:

1. Open the door on the right side of the printer.

8500-034

Warning: The printer’s interior may be hot. Do not touch the hot surfaces!

2. Remove the maintenance kit (labeled A) from the maintenance kit slot.

8500-032

Phaser® 8500/8550 Color Printer

5-7

Maintenance and Cleaning

3. Insert the replacement maintenance kit and push it completely into the maintenance kit

slot. Follow the illustrated instructions included with the maintenance kit for full installation and disposal information.

4. Close the door.

8500-038

Phaser® 8500/8550 Color Printer

5-8

Xerox 8500, 8550 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Printer Features

Parts of the Printer

Front-Right View

Right Side View

Rear View

Printer Configurations

Standard Features

Available Configurations

Options

Upgrades

Control Panel

Control Panel Features

Control Panel Layout

Menu Map

Information Pages

Sample Pages

More Information

Resources

Xerox Support Centre

Network Basics

Overview of Network Setup and Configuration

Setting Up the Network

Choosing a Connection Method

Connecting via Ethernet (Recommended)

Connecting via USB

Configuring the Network Address

TCP/IP and IP Addresses

Automatically Setting the Printer’s IP Address

Dynamic Methods of Setting the Printer’s IP Address

Manually Setting the Printer’s IP Address

Installing the Printer Drivers

Available Drivers

Windows 98 SE or Later and Windows 2000 or Later

Macintosh OS 9.x

Macintosh OS X Version 10.2 and Higher

infoSMART Knowledge Base Networking Documents (English Only)

Printing Basics

Overview of Basic Steps

Supported Paper and Media

Paper Usage Guidelines

Paper That Can Damage Your Printer

Paper Storage Guidelines

Supported Paper Sizes and Weights

Loading Paper

Loading Paper in Tray 1

Loading Paper in Tray 2, 3, or 4

Selecting Printing Options

Selecting Printing Preferences (Windows)

Selecting Options for an Individual Job (Windows)

Selecting Options for an Individual Job (Macintosh)

Printing on Both Sides of the Paper

Automatic 2-Sided Printing

Manual 2-Sided Printing

Printing on Specialty Media

Printing Transparencies

Printing Envelopes

Printing Labels

Printing Glossy Paper

Printing Custom Size Paper

Print Quality

Controlling the Quality of Your Prints

Selecting a Print-Quality Mode

Adjusting Color

Solving Print-Quality Problems

Smudges or Smears

Random Light Stripes

Predominate Light Stripes

Transparency Images Are Too Light or Too Dark

Colors Are Wrong

Maintenance

Maintenance and Cleaning

Routine Maintenance