Xerox 6300, 6350 User Manual

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User Guide

Guide d’utilisation

Phaser® 6300/6350

color laser printer

Guida dell'utente

Benutzerhandbuch

Guía del usuario

Guia do Usuário

Gebruikershandleiding

Användarhandbok

www.xerox.com/office/support

Copyright © 2005 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

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UNIX

NERGY STAR

As an E efficiency. The E

partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy

NERGY STAR name and logo are registered U.S. marks.

This product uses code for SHA-1 written by John Halleck, which is being used with his permission.

This product includes an implementation of LZW licensed under U.S. Patent 4,558,302.

PANTONE

accurate color. PANTONE

Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for

and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 2000.

1 Printer Features

Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Front-Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Rear-Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Inside View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Control Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Sample Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

2Network Basics

Overview of Network Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Setting Up the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connecting via Ethernet (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Configuring the Network Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

TCP/IP and IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Automatically Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Dynamic Methods of Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Manually Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Available Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Windows 98 SE or Later and Windows 2000 or Later . . . . . . . . . . . . . . . . . . . . . . . 2-10

Macintosh OS 9.X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Macintosh OS X, Version 10.2 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

infoSMART Knowledge Base Networking Documents (English only) . . . . . . . . . . . . . . . 2-12

Phaser® 6300/6350 Color Laser Printer

Contents

3 Printing Basics

Overview of Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Supported Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Paper Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Paper That May Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Supported Paper Sizes and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Loading Paper in Tray 1 (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Using Manual Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Loading Paper in Trays 2–5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Selecting Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Selecting Printing Preferences (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Selecting Options for an Individual Job (Windows). . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Selecting Options for an Individual Job (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Printing on Both Sides of the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Automatic 2-Sided Printing Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Binding Edge Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Selecting 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Printing on Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30

Printing Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34

Printing Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39

4 Print Quality

Controlling the Quality of Your Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Selecting a Print-Quality Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Adjusting Color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Phaser® 6300/6350 Color Laser Printer

Contents

Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Lines, Smudges, or Streaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Repeating Defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Colors Align Incorrectly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Fusing Is Incomplete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

All Colors Are Too Light or Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Poor Transparency Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Grays Not Neutral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Colors Vary Between Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Color Settings Not Applied. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Colors Do Not Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Printed Colors Do Not Match Monitor Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

PANTONE Colors Do Not Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Print Area Is Not Centered on the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

5 Maintenance

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Cleaning the Outside of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Cleaning the Density Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Requesting a Maintenance Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Precautions for Moving the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Moving the Printer Within the Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Phaser® 6300/6350 Color Laser Printer

iii

Contents

6 Troubleshooting

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Preventing Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Misfeed at Tray 1 (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Misfeed at Trays 2-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Jam at the Fuser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Jam at the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Jam at Registration Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

PrintingScout Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

PhaserSMART Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

A User Safety

Index

Phaser® 6300/6350 Color Laser Printer

Printer Features

This chapter includes:

■ Printer Parts on page 1-2

■ Printer Configurations on page 1-4

■ Control Panel on page 1-6

■ More Information on page 1-8

Phaser® 6300/6350 Color Laser Printer

1-1

Printer Parts

This section includes:

■ Front-Right View on page 1-2

■ Rear-Left View on page 1-3

■ Inside View on page 1-3

Front-Right View

Printer Parts

1. Top cover

2. Control panel

3. Front Door

4. Handle to open Tray 1 (Multi-Purpose Tray)

5. Tray 2

6. Trays 3, 4, and 5

7. Button to open Front Door B

8. Latch to open Front Door A

9. Power switch

6300-099

Phaser® 6300/6350 Color Laser Printer

1-2

Rear-Left View

1. Top cover

2. Toner cartridges

3. USB connection

4. Ethernet 10/100 Base-T connection

5. Power cord connection

Printer Parts

6300-053

Inside View

Doors A and C Open Door B Open

432

1. Front Door A

2. Transfer Roller

3. Imaging Unit

4. Door C

6300-076

1. Front Door B

2. Fuser

6300-034

Phaser® 6300/6350 Color Laser Printer

1-3

Printer Configurations

This section includes:

■ Standard Features on page 1-4

■ Available Configurations on page 1-4

■ Options on page 1-5

■ Upgrades on page 1-5

Standard Features

■ Maximum print speed (pages per minute):

■ Phaser 6300N and Phaser 6300DN printers: 36 ppm black and white, 26 ppm color

■ Phaser 6350DP, Phaser 6350DT, and Phaser 6350DX printers: 36 ppm

■ Maximum resolution (dpi): 2400

■ Fonts: PostScript and PCL

■ Trays: Tray 1 (MPT) and Tray 2

■ Connection: USB

Available Configurations

Printer Configurations

6300N 6300DN 6350DP 6350DT 6350DX

Memory (MB) 256 256 256 512 512

Internal Hard Drive No* No* No* No* Yes

Automatic 2-Sided Printing

10/100 Ethernet Connection

*This option can be purchased separately for these configurations.

No Yes Yes Yes Yes

Ye s Ye s Ye s Ye s Ye s

Phaser® 6300/6350 Color Laser Printer

1-4

Printer Configurations

Options

You can order additional trays, memory, and an internal hard drive if these items are not standard on your printer.

Additional Trays

■ 550-Sheet Feeder

■ 1100-Sheet High-Capacity Feeder

Phaser 6300⁄6350 printers can have feeders in the following combinations:

■ One 550-Sheet Feeder (Tray 3)

■ One 1100-Sheet High-Capacity Feeder (Trays 3 and 4)

■ One 550-Sheet Feeder (Tray 3) and one 1100-Sheet High-Capacity Feeder (Trays 4 and 5)

Memory

RAM memory cards: 128 MB, 256 MB, and 512 MB (up to a total of 1 GB)

Internal Hard Drive

The internal hard drive provides additional printer features:

■ Secure, personal, proof, and saved print jobs

■ Font storage

■ Collation

Upgrades

To order the Phaser 6300N to 6300DN upgrade kit, contact your local reseller or go to

www.xerox.com/office/6300_6350supplies

Phaser® 6300/6350 Color Laser Printer

1-5

Control Panel

This section includes:

■ Control Panel Features on page 1-6

■ Control Panel Layout on page 1-6

■ Menu Map on page 1-7

■ Information Pages on page 1-7

■ Sample Pages on page 1-7

Control Panel Features

The control panel:

■ Displays the printer’s operating status (for example, Printing, Ready to Print), printer

errors, and warnings.

■ Prompts you to load paper, replace supplies, and clear jams.

■ Enables you to access tools and information pages to help resolve problems.

■ Enables you to change printer and network settings.

Control Panel Layout

READY TO PRINT

Walk-Up Features

Information Paper Tray Setup Printer Setup Troubleshooting

1. Status Indicator LED:

Green: Printer is ready to print.

Yellow: Warning condition, printer continues to

print.

Red: Startup sequence or error condition.

Blinking: Printer is busy or warming up.

2. Graphic display indicates status messages

and menus.

3. Cancel button

Cancels the current print job.

CMYK

4 687

4. Back button

Returns to the previous menu item.

5. Up Arrow button

Scrolls upward through the menus.

6. Down Arrow button

Scrolls downward through the menus.

7. OK button

Accepts the setting selected.

8. Help (?) button

Displays a help message with information about the printer, such as printer status, error messages, and maintenance information.

6300-068

Phaser® 6300/6350 Color Laser Printer

1-6

Control Panel

Menu Map

The Menu Map helps you navigate the control panel menus. To print the Menu Map:

1. On the control panel, select Information, and then press the OK button.

2. Select Menu Map, and then press the OK button to print.

Note: Print the Menu Map to see other information pages available for printing.

Information Pages

Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure.

Note: This print icon appears before the titles of information pages that can

be printed. When the information page is highlighted on the control panel, press the OK button to print that page.

For example, to print the Configuration page or the Supplies Usage page to view current information about your printer, do the following:

1. On the control panel, select Information, and then press the OK button.

2. Select Information Pages, and then press the OK button.

3. Select Configuration Page or Supplies Usage Page, and then press the OK button

to print.

Note: You can also print these pages from CentreWare Internet Services (IS) and from the

printer driver.

Sample Pages

Your printer comes with a set of sample pages that demonstrate different printer functions.

To print sample pages:

1. On the control panel, select Information, and then press the OK button.

2. Select Sample Pages, and then press the OK button.

3. Select the desired sample page, and then press the OK button to print.

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1-7

More Information

This section includes:

■ Resources on page 1-8

■ Xerox Support Centre on page 1-9

You can obtain information regarding your printer and its capabilities from the following sources.

Resources

Information Source

Setup Guide*

Quick Reference Guide*

User Guide (PDF)

Advanced Features Guide (PDF)

Videos

Printer Management Tools www.xerox.com/office/pmtools

infoSMART Knowledge Base www.xerox.com/office/6300_6350infoSMART

PhaserSMART www.phaserSMART.com

Technical Support www.xerox.com/office/6300_6350support

Information about menu selection or error messages on the control panel

Information pages Control panel menu

* Also available on the Support website.

Packaged with printer

www.xerox.com/office/6300_6350support

Control panel Help (?) button

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1-8

More Information

Xerox Support Centre

The Xerox Support Centre is a utility that is installed during printer driver installation. It appears on the desktop for Windows systems and is placed in the Utilities folder for Mac systems. It provides a central location for accessing the following information:

■ User manuals and video tutorials

■ Solutions to troubleshooting problems

■ Printer and supplies status

■ Supplies ordering and recycling

■ Answers to frequently asked questions

■ Default printer driver settings (Windows only)

To start the Xerox Support Centre utility:

1. Select one of the following options:

■ Windows: Double-click the Xerox Support Centre icon

on your desktop.

■ Macintosh: Select the Applications folder, select the

Utilities folder, and then double-click Xerox Support Centre.

2. Select your printer from the Select Printer drop-down list.

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Network Basics

This chapter includes:

■ Overview of Network Setup and Configuration on page 2-2

■ Setting Up the Network on page 2-3

■ Configuring the Network Address on page 2-5

■ Installing the Printer Drivers on page 2-9

■ infoSMART Knowledge Base Networking Documents (English only) on page 2-12

This chapter provides basic information about setting up and connecting to your printer.

See also:

Advanced Features Guide at www.xerox.com/office/6300_6350support

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2-1

Overview of Network Setup and Configuration

To set up and configure the network:

1. Turn on the printer and the computer.

2. Connect the printer to the network using the recommended hardware and cables.

3. Configure the printer’s network address, which is required to identify the printer on the

network.

■ Windows operating systems: Run the Installer on the Software and Documentation

CD-ROM to automatically set the printer’s IP address if the printer is connected to an

established TCP/IP network. You can also manually set the printer’s IP address on the control panel.

■ Macintosh systems: Manually set the printer’s network address (for TCP/IP) on the

control panel.

4. Install the driver software on the computer from the Software and Documentation

CD-ROM. For information on driver installation, see the section in this chapter for the

specific operating system you are using.

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2-2

Setting Up the Network

This section includes:

■ Choosing a Connection Method on page 2-3

■ Connecting via Ethernet (Recommended) on page 2-3

■ Connecting via USB on page 2-4

Choosing a Connection Method

Connect the printer to the network via Ethernet or USB. Hardware and cabling requirements vary for the different connection methods. Cabling and hardware are generally not included with your printer and must be purchased separately.

Connecting via Ethernet (Recommended)

Ethernet can be used for one or more computers. It supports many printers and systems on an Ethernet network. An Ethernet connection is recommended because it is faster than a USB connection. It also allows you direct access to CentreWare Internet Services (IS). CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.

Network Connection

Depending on your particular setup, the following hardware and cabling is required for Ethernet.

■ If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required.

■ If you are connecting to one or more computers with a hub, an Ethernet hub and two

twisted-pair (category 5/RJ-45) cables are required.

■ If you are connecting to one or more computers using a cable or DSL router, a cable or

DSL router and two or more twisted-pair (category 5/RJ-45) cables are required. (One cable for each device.)

■ If you are connecting to one or more computers with a hub, connect the computer to the

hub with one cable, and then connect the printer to the hub with the second cable. Connect to any port on the hub except the uplink port.

TCP/IP and EtherTalk are the most common protocols used with Ethernet. To print using a TCP/IP protocol, each computer and printer requires a unique IP address.

See also:

Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-9

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2-3

Setting Up the Network

Standalone (Cable or DSL) Network Connection

For information about setting up a cable or DSL connection for your printer, go to

www.xerox.com/office/6300_6350infoSMART

See also:

infoSMART Knowledge Base Networking Documents (English only) on page 2-12

Connecting via USB

If you are connecting to one computer, a USB connection offers fast data speeds. However, a USB connection is not as fast as an Ethernet connection. To use USB, PC users must have Microsoft Windows 98 SE, Windows Me, Windows XP, or Windows 2000. Macintosh users must use Mac OS 9.x and higher.

USB Connection

A USB connection requires a standard A/B USB cable. This cable is not included with your printer and must be purchased separately. Verify that you are using the correct USB cable for your connection.

1. Connect one end of the USB cable to the printer and turn it on.

2. Connect the other end of the USB cable to the computer.

See also:

Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-9

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2-4

Configuring the Network Address

This section includes:

■ TCP/IP and IP Addresses on page 2-5

■ Automatically Setting the Printer’s IP Address on page 2-5

■ Dynamic Methods of Setting the Printer’s IP Address on page 2-6

■ Manually Setting the Printer’s IP Address on page 2-8

TCP/IP and IP Addresses

If your computer is on a large network, contact your network administrator for the appropriate TCP/IP addresses and additional configuration information.

If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet, follow the procedure for automatically setting the printer’s Internet Protocol (IP) address.

PCs and printers primarily use TCP/IP protocols to communicate over an Ethernet network. With TCP/IP protocols, each printer and computer must have a unique IP address. It is important that the addresses are similar, but not the same; only the last digit needs to be different. For example, your printer can have the address 192.168.1.2 while your computer has the address 192.168.1.3. Another device can have the address 192.168.1.4.

Generally, Macintosh computers use either TCP/IP or the EtherTalk protocol to talk to a networked printer. For Mac OS X systems, TCP/IP is preferred. Unlike TCP/IP, however, EtherTalk does not require printers or computers to have IP addresses.

Many networks have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server automatically programs an IP address into every PC and printer on the network that is configured to use DHCP. A DHCP server is built into most cable and DSL routers. If you use a cable or DSL router, see your router’s documentation for information on IP addressing.

See also:

infoSMART Knowledge Base Networking Documents (English only) on page 2-12

Automatically Setting the Printer’s IP Address

If the printer is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your printer. For further instructions, insert the Software and Documentation CD-ROM into your computer’s CD-ROM drive. After the Installer launches, follow the prompts for installation.

Note: For the automatic Installer to function, the printer must be connected to an established

TCP/IP network.

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2-5

Configuring the Network Address

Dynamic Methods of Setting the Printer’s IP Address

Set the printer’s IP address using any of the following methods. DHCP is enabled by default on all Phaser printers.

■ DHCP

■ CentreWare IS

■ AutoIP

Information Required for Manual IP Addressing

Information Comments

Internet Protocol (IP) address of the printer Format is xxx.xxx.xxx.xxx, where xxx represents

a decimal number from 0–255.

Network Mask If you are unsure, leave this blank; the printer

chooses an appropriate mask.

Default Router/Gateway address Router address is required to communicate with

the host device from anywhere other than the local network segment.

Enabling DHCP on the Printer

Verify that the printer DHCP protocol is enabled by setting the control panel or by using CentreWare IS. DHCP is enabled by default on all Phaser printers.

Note: To determine the printer’s IP address, select Printer Identification on the control

panel.

See also:

Control Panel Features on page 1-6

Changing or Modifying the IP Address Using CentreWare IS

CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.

After setting the printer’s IP address, you can modify TCP/IP settings using CentreWare IS.

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).

3. Click Properties.

4. Select the Protocols folder on the left sidebar.

5. Select TCP/IP.

6. Enter or modify the settings, and then click Save Changes at the bottom of the page.

Phaser® 6300/6350 Color Laser Printer

2-6

Configuring the Network Address

Using Host Names with the Domain Name Service (DNS)

The printer supports DNS through an embedded DNS resolver. The DNS resolver protocol communicates with one or more DNS servers to resolve the IP address for a given host name or the host name for a given IP address.

To use an IP host name for the printer, the system administrator must configure one or more DNS servers and a local DNS domain name space database. To set up the printer for DNS, supply a maximum of two DNS name server IP addresses.

Dynamic Domain Name Service (DDNS)

The printer supports Dynamic DNS through DHCP. You must have DHCP enabled on the printer for DDNS to function. Your network’s DHCP server must also support Dynamic DNS updates through option 12 or option 81 support. See your network administrator for details.

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).

3. Select Properties.

4. Select the Protocols folder on the left sidebar.

5. Select TCP/IP.

6. In the BOOTP/DHCP Settings section, set the BOOTP/DHCP option to ON.

7. To enable DDNS, enter the following DDNS/WINS settings information:

■ DDNS: Set to ON.

■ Release Host Name: Set to NO.

■ DDNS/WINS Name: Use the default name provided by Xerox or enter another name.

■ Primary WINS Server (optional)

■ Secondary WINS Server (optional)

8. Click Save Changes when you are finished entering the settings.

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2-7

Configuring the Network Address

Manually Setting the Printer’s IP Address

Note: Verify that your computer has a properly configured IP address for your network.

Contact your network administrator for more information.

If you are on a network without a DNS server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP

address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you are in a small office with a single PC and use a dialup modem connection, you can manually set the IP address.

1. On the control panel, select Printer Setup, and then press the OK button.

2. Select Connection Setup, and then press the OK button.

3. Select Network Setup, and then press the OK button.

4. Select TCP/IP Setup, and then press the OK button.

5. Select DHCP/BOOTP, and then press the OK button to select Off.

6. Select TCP/IP Address, and then press the OK button.

7. Enter the printer’s IP address, and then press the OK button.

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2-8

Installing the Printer Drivers

This section includes:

■ Available Drivers on page 2-9

■ Windows 98 SE or Later and Windows 2000 or Later on page 2-10

■ Macintosh OS X, Version 10.2 and Higher on page 2-11

Available Drivers

To access special printing options, use a Xerox printer driver.

Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available:

Printer Driver Source* Description

Windows PostScript Driver CD-ROM and

Web

PCL Driver Web only The Printer Command Language driver can

Xerox Walk-Up Printing Driver (Windows)

Macintosh OS 9.x Driver CD-ROM and

Mac OS X (version 10.2 and higher) Driver

UNIX Driver Web only This driver enables printing from a UNIX

* Go to www.xerox.com/office/drivers

Web only This driver enables printing from a PC to any

Web

CD-ROM and Web

for the latest printer drivers.

The PostScript driver is recommended to take full advantage of your system's custom features and genuine Adobe® PostScript®. (Default printer driver)

be used for applications requiring PCL.

Note: For Windows 2000 and Windows XP

only.

Xerox PostScript-enabled printer. This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers.

This driver enables printing from a Mac OS

9.x operating system.

This driver enables printing from a Mac OS X (version 10.2 and higher) operating system.

operating system.

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2-9

Installing the Printer Drivers

Windows 98 SE or Later and Windows 2000 or Later

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch,

do the following:

a. Click Start, and then click Run. b. In the Run window, type: <CD drive>:\INSTALL.EXE.

2. Select your desired language from the list.

3. Select Install Printer Driver.

4. Select the installation method you want to use, and then follow the onscreen instructions.

See also:

infoSMART Knowledge Base Networking Documents (English only) on page 2-12

Macintosh OS 9.X

USB

A USB-connected printer does not display in the Chooser. To create a desktop USB printer:

1. Insert the Software and Documentation CD-ROM into the CD-ROM drive.

2. Use the Desktop Printer Utility to create a desktop USB printer. The utility is located in

the PhaserTools folder that is created during the software installation.

See also:

infoSMART Knowledge Base Networking Documents (English only) on page 2-12

Advanced Features Guide at www.xerox.com/office/6300_6350support

EtherTalk

Note: If you use EtherTalk, Macintosh computers do not require IP addresses.

Follow these steps to install the printer driver:

1. Open the AppleTalk Control Panel.

2. Verify that the Ethernet port is the selected network port.

3. Double-click the installer on the Software and Documentation CD-ROM to install the

printer driver.

4. Open the Chooser, and then click the LaserWriter driver.

5. From the right column of the Chooser, select the printer, and then click Create to create

the desktop printer.

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Installing the Printer Drivers

Macintosh OS X, Version 10.2 and Higher

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the CD-ROM drive.

2. Open the Print Center utility.

Note: In Macintosh OS X version 10.3 or higher, the utility is called Printer Setup

Utility. To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Utilities folder.

3. Click the Add icon in the Printer List window, and then select Rendezvous from the drop-

down menu.

4. Select the printer in the window.

5. Select Xerox from the list of manufacturers in the lower drop-down menu.

6. Select the appropriate printer model from the list of available devices.

7. Click the Add button.

See also:

infoSMART Knowledge Base Networking Documents (English only) on page 2-12

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2-11

infoSMART Knowledge Base Networking Documents (English only)

For more information, go to www.xerox.com/office/6300_6350infoSMART to view these documents.

Reference Name Title

R1019019389 Basic TCP/IP Tutorial and Home Networking Guidlines

R1019019367 Understanding TCP/IP Addressing and Subnetting Basics

R1019019442 Installing the Printer Driver in Windows 9x When Using a USB Connection

R1019019447 Installing the Printer Driver in Windows 2000 When Using a USB

Connection

R1019019479 Installing the Printer Driver in Windows XP When Using a USB Connection

R1019019483 Installing the Printer for a USB Connection in Mac OS 9

R1019019485 Installing the Printer for a USB Connection in Mac OS X 10.3.1 (and later)

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Printing Basics

This section includes:

■ Overview of Basic Steps on page 3-2

■ Supported Paper and Media on page 3-3

■ Loading Paper on page 3-8

■ Selecting Printing Options on page 3-16

■ Printing on Both Sides of the Paper on page 3-20

■ Printing on Specialty Media on page 3-22

See also:

Using paper trays video tutorials at www.xerox.com/office/6300_6350support

Phaser® 6300/6350 Color Laser Printer

3-1

Overview of Basic Steps

To print jobs:

1. Load paper in the tray.

2. If you are prompted by the control panel, either confirm the paper type and size or change

it as required.

3. From the software application, access the Print dialog box, and then select printing

options in the printer driver.

4. Send the job to the printer from the software application’s Print dialog box.

See also:

Loading Paper on page 3-8 Selecting Printing Preferences (Windows) on page 3-16 Selecting Printing Options on page 3-16

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3-2

Supported Paper and Media

This section includes:

■ Paper Usage Guidelines on page 3-4

■ Paper That May Damage Your Printer on page 3-4

■ Paper Storage Guidelines on page 3-5

■ Supported Paper Sizes and Weights on page 3-5

Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams.

For best results, use Xerox printing media specified for your Phaser 6300⁄6350 printer. They are guaranteed to produce excellent results with your printer.

Caution: Damage caused by using unsupported paper, transparencies, and other specialty

media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.

See also:

Recommended Media List at www.xerox.com/office/6300_6350support

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/supplies

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3-3

Supported Paper and Media

Paper Usage Guidelines

The printer trays accommodate most sizes and types of paper, transparencies, or other specialty media. Follow these guidelines when loading paper and media in the trays:

■ Use Tray 1 (MPT) for envelopes, thick card stock, and custom size paper.

■ Fan paper, transparencies, or other specialty media before loading in the paper tray.

■ Print envelopes, labels, and transparencies on one-side only.

■ See Printing Envelopes on page 3-27 for information on how to minimize wrinkling and

embossing that may occur when printing envelopes.

■ Do not overload the paper trays. Do not load paper above the fill line indicated on the

paper guide.

■ Adjust the paper guides to fit the paper. For Trays 2–5, the paper guides click into place

when they are adjusted correctly.

■ Use paper or other approved media from a new package if excessive jams occur.

See also:

Printing Transparencies on page 3-22 Printing Envelopes on page 3-27 Printing Labels on page 3-30 Printing Glossy Paper on page 3-34 Printing Custom Size Paper on page 3-39

Paper That May Damage Your Printer

Your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer.

Unacceptable media includes:

■ Rough or porous media

■ Plastic media other than supported transparencies

■ Paper that has been folded or wrinkled

■ Paper with staples

■ Envelopes with windows or metal clasps

■ Padded envelopes

■ Non-laser glossy or coated paper

■ Perforated media

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3-4

Supported Paper and Media

Paper Storage Guidelines

Providing good storage conditions for your paper and other media contributes to optimum print quality.

■ Store paper in dark, cool, relatively dry locations. Most paper items are susceptible to

damage from ultraviolet (UV) and visible light. UV radiation, which is emitted by the sun and fluorescent bulbs, is particularly damaging to paper items. The intensity and length of exposure to visible light on paper items should be reduced as much as possible.

■ Maintain constant temperatures and relative humidity.

■ Avoid attics, kitchens, garages, and basements for storing paper. Inside walls are drier than

outside walls where moisture can collect.

■ Store paper flat. Paper should be stored on pallets, cartons, shelves, or in cabinets.

■ Avoid having food or drinks in the area where paper is stored or handled.

■ Do not open sealed packages of paper until you are ready to load them into the printer.

Leave paper in the original packaging. For most commercial cut-size grades, the ream wrapper contains an inner lining that protects the paper from moisture loss or gain.

■ Leave the media inside the bag until you are ready to use it; reinsert unused media in the

bag and reseal it for protection. Some specialty media is packaged inside resealable plastic bags.

Supported Paper Sizes and Weights

The following sections provide information about paper sizes and weights supported in the printer trays. For more detailed information about supported paper and other media, print the Paper Tips page:

1. On the control panel, select Information, and then press the OK button.

2. Select Information Pages, and then press the OK button.

3. Select Paper Tips, and then press the OK button to print.

See also:

Recommended Media List at www.xerox.com/office/6300_6350support

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/supplies

Phaser® 6300/6350 Color Laser Printer

3-5

Supported Paper Sizes and Weights for Tray 1 (MPT)

1 (MPT)

Tray 1 (MPT)

65 – 216 g/m2 (17 – 40 lb. Bond, 50 – 80 lb. Cover)

Supported Paper and Media

6300-101

Statement 5.5 x 8.5 in.

Executive 7.25 x 10.5 in.

Letter 8.5 x 11 in.

US Folio 8.5 x 13 in.

Legal 8.5 x 14.0 in.

A4 210 x 297 mm

A5 148 x 210 mm

A6 105 x 148 mm

B5 JIS 182 x 257 mm

ISO B5 176 x 250 mm

#10 Commercial 4.12 x 9.5 in.

Monarch 3.87 x 7.5 in.

A7 5.25 x 7.25 in.

DL 110 x 220 mm

C6 114 x 162 mm

C5 162 x 229 mm

B5 176 x 250 mm

Custom Sizes

Width: 89 – 216 mm (3.5 – 8.5 in.)

Height: 140 – 900 mm (5.5 – 35.45 in.)

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3-6

Supported Paper Sizes and Weights for Trays 2–5

Supported Paper and Media

6300-103

Trays 2– 5

65 – 163 g/m2 (17 – 40 lb. Bond, 50 – 60 lb. Cover)

Executive 7.25 x 10.5 in.

Letter 8.5 x 11 in.

US Folio 8.5 x 13 in.

Legal 8.5 x 14.0 in.

A4 210 x 297 mm

A5 148 x 210 mm

B5 JIS 182 x 257 mm

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3-7

Loading Paper

This section includes:

■ Loading Paper in Tray 1 (MPT) on page 3-8

■ Using Manual Feed on page 3-11

■ Loading Paper in Trays 2–5 on page 3-11

Loading Paper in Tray 1 (MPT)

Use Tray 1 (MPT) for a wide range of media including:

■ Plain paper, heavy plain paper, letterhead, colored paper, glossy paper, preprinted paper,

and prepunched paper

■ Thin and thick card stock

■ Transparencies

■ Envelopes

■ Labels

■ Specialty media including business cards, postcards, trifold brochures, and weatherproof

paper

See also:

Supported Paper Sizes and Weights for Tray 1 (MPT) on page 3-6

Advanced Features Guide at www.xerox.com/office/6300_6350support

Note: If you change the paper in Tray 1 (MPT),

select the correct paper type and size on the control panel.

READY TO PRINT

Walk-Up Features

Information Paper Tray Setup Printer Setup Troubleshooting

CMYK

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3-8

To load paper in Tray 1 (MPT):

1. Open Tray 1 (MPT) by pulling out on the handle.

2. Pull out the tray extension, and open the paper guides.

Loading Paper

6300-006

6300-007

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3-9

Loading Paper

3. Fan the paper to release sheets that are stuck together.

4. Insert the paper into the tray, and adjust the paper guides to fit the paper. If you are using

preprinted or prepunched paper, follow these guidelines:

■ For single-sided printing, place the side to be printed facedown with the top of the

paper entering the printer first.

■ For 2-sided printing, place the first side to be printed faceup with the bottom of the

page entering the printer first.

■ For prepunched paper, place the paper with the holes toward the right side of the tray.

Note: Do not load paper above the fill line indicated on the paper guides. Overloading the

paper tray may cause jams.

MAX

6300-008

5. To use the current tray setup, press the OK button on the control panel. If you load a new

type or size of paper in the tray, do the following:

a. Select Change setup, and then press the OK button. b. Select the paper type, and then press the OK button. c. Select the paper size, and then press the OK button.

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3-10

Loading Paper

Using Manual Feed

If you are using paper, such as letterhead, and do not want others to use it by mistake, you can have the printer prompt you when it is time to load the paper for your print job.

Windows

To select this option using Windows:

1. In the Windows printer driver, click the Paper/Quality tab.

2. Select Force Printing from a Specific Tray, and then select Tray 1 (MPT) from the list.

3. Select Manual Feed, and then click OK to save the driver settings.

4. Submit your print job.

5. When prompted by the control panel, remove the paper from Tray 1 (MPT).

6. Load the appropriate paper for your job into the tray, and then press the OK button.

Macintosh

To select this option using Macintosh:

1. In the Print dialog box, select Paper Feed from the drop-down list.

2. Select Manual Feed in the All pages from drop-down list.

3. Submit your print job.

4. When prompted by the control panel, remove the paper from Tray 1 (MPT).

5. Load the appropriate paper for your job into the tray, and then press the OK button.

See also:

Loading Paper in Tray 1 (MPT) on page 3-8

Loading Paper in Trays 2–5

Use Trays 2–5 for a wide range of media including:

■ Plain paper, heavy plain paper, letterhead, colored paper, preprinted paper, prepunched

paper, and glossy paper

■ Thin card stock

■ Transparencies

■ Labels

See also:

Supported Paper Sizes and Weights for Trays 2–5 on page 3-7

Advanced Features Guide at www.xerox.com/office/6300_6350support

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3-11

Loading Paper

To load paper into Trays 2–5:

1. Pull out the tray.

6300-035

2. If necessary, open the paper guides:

■ Squeeze the green tab on the length guide, and then slide it back. The guide clicks into

place.

■ Slide the green side guides outward.

6300-001

Phaser® 6300/6350 Color Laser Printer

3-12

Loading Paper

3. Fan the paper to release sheets that are stuck together.

4. Insert paper into the tray. If you are using preprinted or prepunched paper, follow these

guidelines:

■ For single-sided printing, place the side to be printed faceup with the top of the page

toward the front of the tray.

XEROX

6300-041

Phaser® 6300/6350 Color Laser Printer

3-13

Loading Paper

■ For 2-sided printing, place the first side to be printed with the odd-numbered pages

facedown and the top of the page toward the back of the tray. For more information

on 2-sided printing, see Printing on Both Sides of the Paper on page 3-20.

■ For prepunched paper, place the paper with the holes toward the right side of the

tray.

6300-074

Caution: Do not load paper above the fill line indicated on the tray. Overloading the tray

may cause jams. In the following illustration, 1 indicates the maximum fill line for paper and 2 indicates the maximum fill line for transparencies, labels, glossy paper, and thin card stock.

MAX

6300-003

Phaser® 6300/6350 Color Laser Printer

3-14

Loading Paper

5. If necessary, press the paper guides inward to fit the paper.

6300-105

Note: When the paper guides are adjusted correctly, there may be a small space between

the paper and the guides.

6. Insert the tray into the tray slot, and push the tray completely into the printer.

6300-036

7. To use the current tray setup, press the OK button on the control panel. If you load a new

type of paper in the tray:

a. Select Change setup, and then press the OK button. b. Select the paper type, and then press the OK button.

Phaser® 6300/6350 Color Laser Printer

3-15

Selecting Printing Options

This section includes:

■ Selecting Printing Preferences (Windows) on page 3-16

■ Selecting Options for an Individual Job (Windows) on page 3-16

■ Selecting Options for an Individual Job (Macintosh) on page 3-18

For information about special printing options, see the Advanced Features Guide at

www.xerox.com/office/6300_6350support

Selecting Printing Preferences (Windows)

Printer preferences control all of your print jobs, unless you override them specifically for a job. For example, if you want to use automatic 2-sided printing for most jobs, set this option in printer settings.

1. Click Start, select Settings, and then click Printers.

2. In the Printers folder, right-click the icon for your printer.

3. From the popup menu, select Printer Preferences or Properties.

4. Make selections on the driver tabs, and then click the OK button to save your selections.

Note: For more information about Windows printer driver options, click the Help button on

the printer driver tab to view the online help.

Selecting Options for an Individual Job (Windows)

If you want to use special printing options for a particular job, change the driver settings before sending the job to the printer. For example, if you want to use High-Resolution/Photo printquality mode for a particular graphic, select this setting in the driver before printing that job.

1. With the desired document or graphic open in your application, access the Print dialog

box.

2. Select the Phaser 6300⁄6350 printer and click its Properties button to open the printer

driver.

3. Make selections from the driver tabs. See the following table for specific printing options.

Note: In Windows 2000, Windows XP, and Windows Server 2003, you can save current

printing options with a distinctive name and apply them to other print jobs. Select either the Paper Quality, Output Options, or Te kCo lo r tab, and then press the Saved Settings button. Click the Help button for more information.

4. Click the OK button to save your selections.

5. Print the job.

Phaser® 6300/6350 Color Laser Printer

3-16

Printing Options for Windows Operating Systems

Operating System Driver Tab Printing Options

Selecting Printing Options

Windows 2000,

Layout tab ■ Orientation Windows XP, or Windows Server 2003

Paper/Quality tab

Output Options tab

TekColor tab

Window NT 4.x Page Setup tab

Paper/Quality tab

Output Options tab

■ Automatic 2-sided printing

■ Pages per sheet

■ Paper size, type, and tray selection

■ Print quality

■ Cover pages

■ Secure prints, personal prints, proof prints, and

saved prints

■ Separation pages

■ End of job notification

■ Color corrections

■ Black and white

■ Number of copies

■ Orientation

■ Automatic 2-sided printing

■ Paper type, size, and tray selection

■ Print quality

■ Cover Pages

■ Secure prints, personal prints, proof prints, and

saved prints

■ Separation pages

Windows 98 SE or Windows Me

TekColor tab

Setup tab

Output Options tab

■ Color corrections

■ Black and white

■ Paper type, size, and tray selection

■ Orientation

■ Automatic 2-sided printing

■ Print quality

■ End of job notification

■ Separation pages

■ Cover pages

■ Secure prints, personal prints, proof prints, and

saved prints

TekColor tab

■ Color corrections

■ Black and white

Phaser® 6300/6350 Color Laser Printer

3-17

Selecting Printing Options

Selecting Options for an Individual Job (Macintosh)

To select print settings for a particular job, change the driver settings before sending the job to the printer.

1. With the document open in your application, click File, and then click Print.

2. Select the desired printing options from the menus and drop-down lists that are displayed.

Note: In Macintosh OS X, click Save Preset on the Print menu screen to save the current

printer settings. You can create multiple presets and save each with its own distinctive name and printer settings. To print jobs using specific printer settings, click the applicable saved preset in the Presets list.

3. Click Print to print the job.

See the following table for specific printing options. For more information about using these options, see the Advanced Features Guide at www.xerox.com/office/6300_6350support

Macintosh PostScript Driver Settings

Operating System Driver Drop-Down Title Printing Options

Mac OS X, version

10.2 and higher

Copies & Pages

Layout

Paper Handling

ColorSync

Cover Page

Paper Feed

Job Type

■ Copies

■ Pages

■ Pages per sheet

■ Layout direction

■ Border

■ Two-sided printing

■ Reverse page order

■ Print (all, odd, even)

■ Color conversion

■ Cover pages

■ Paper source

■ Secure prints, personal prints, proof prints,

and saved prints

Image Quality

Printer Features

■ Print quality

■ Color correction and sRGB neutral grays

■ Image smoothing

■ Paper types

■ Separation pages

Phaser® 6300/6350 Color Laser Printer

3-18

Macintosh PostScript Driver Settings (Continued)

Operating System Driver Drop-Down Title Printing Options

Mac OS 9.x General ■ Copies

■ Pages

■ Paper source

Selecting Printing Options

Color Matching

Cover Page

Layout

Print Quality

Job Type

Advanced Options

■ Print color

■ Cover pages

■ Pages per sheet

■ Border

■ Two-sided printing

■ Print quality

■ Image smoothing

■ Secure prints, personal prints, proof prints,

and saved prints

■ Paper types

■ Offset collated sets

■ Separation pages

Phaser® 6300/6350 Color Laser Printer

3-19

Printing on Both Sides of the Paper

This section includes:

■ Automatic 2-Sided Printing Guidelines on page 3-20

■ Binding Edge Options on page 3-21

■ Selecting 2-Sided Printing on page 3-21

Note: For information about manual 2-sided printing, go to the infoSMART Knowledge Base

at www.xerox.com/office/6300_6350infoSMART

Automatic 2-Sided Printing Guidelines

Automatic 2-sided printing is available from all trays. Before printing a 2-sided document, verify the following requirements:

■ You must have a Phaser 6300DN, Phaser 6350DP, Phaser 6350DT, or Phaser 6350DX

printer to perform automatic 2-sided printing. For more information, see the Printer

Features chapter of this guide.

■ The paper must be a supported size for the tray. For a list of supported paper sizes, see

Supported Paper and Media on page 3-3. For a list of paper types and weights, print the

Paper Tips page:

a. Select Information, and then press the OK button. b. Select Information Pages, and then press the OK button. c. Select Paper Tips Page, and then press the OK button.

The following specialty media should not be used for 2-sided printing:

■ Transparencies

■ Envelopes

■ Labels

■ Any die-cut specialty media, such as business cards

■ Thick card stock

Phaser® 6300/6350 Color Laser Printer

3-20

Printing on Both Sides of the Paper

Binding Edge Options

When you use the printer driver to select 2-sided printing, also select the binding edge, which determines how the pages turn. The actual outcome depends on the orientation (portrait or landscape) of images on the page, as displayed in the following illustrations.

Portrait Landscape

Bind on Side Edge

Flip on Long Edge

Bind on Top Edge

Flip on Short Edge

Bind on Side Edge

Flip on Short Edge

Bind on Top Edge

Flip on Long Edge

Selecting 2-Sided Printing

To select automatic 2-sided printing:

1. Insert paper in the tray. For more information, see Loading Paper on page 3-8.

2. In the printer driver, select 2-sided printing as shown in the following table, and then press

the OK button.

To select automatic 2-sided printing:

Operating System Steps

Windows 98 SE or Windows Me

Windows 2000, Windows XP, or Windows Server 2003

Windows NT 4.x 1. Select the Page Setup tab.

1. Select the Setup tab.

2. Select Print on 2 Sides.

3. Select or deselect Bind On Top Edge.

1. Select the Layout tab.

2. Select either Flip On Long Edge or Flip On Short Edge under Print

On Both Sides (Duplex).

2. Select either Flip on Long Edge or Flip on Short Edge under Print

On Both Sides (Duplex Printing).

Mac OS 9.x 1. In the Print dialog box, select Layout.

2. Select Print on Both Sides.

3. Click the Binding icon that matches the edge to bind.

Mac OS X, version

10.2 and higher

1. In the Print dialog box, select Duplex.

2. Select Print on Both Sides.

3. Click the Binding icon that matches the edge to bind.

Phaser® 6300/6350 Color Laser Printer

3-21

Printing on Specialty Media

This section includes:

■ Printing Transparencies on page 3-22

■ Printing Envelopes on page 3-27

■ Printing Labels on page 3-30

■ Printing Glossy Paper on page 3-34

■ Printing Custom Size Paper on page 3-39

Printing Transparencies

Transparencies can be printed from all trays. They should be printed on one side only. For best results, use only recommended Xerox transparencies. See the Recommended Media List at

www.xerox.com/office/6300_6350support

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/supplies

Caution: Damage caused by using unsupported paper, transparencies, and other specialty

Transparency Guidelines

■ Remove all paper before loading transparencies in the tray.

■ Do not load more than 25 sheets in Tray 1 (MPT). Do not load more than 200 sheets in

Trays 2–5. Overloading the tray may cause the printer to jam.

■ Handle transparencies by the edges using both hands to avoid fingerprints and creases,

which may cause poor print quality.

■ Fan transparencies before loading in the paper tray.

Phaser® 6300/6350 Color Laser Printer

3-22

Printing Transparencies from Tray 1 (MPT)

1. Open Tray 1 (MPT) by pulling out on the handle.

2. Pull out the tray extension, and open the paper guides.

Printing on Specialty Media

6300-006

6300-007

Phaser® 6300/6350 Color Laser Printer

3-23

Printing on Specialty Media

3. Fan the transparencies to release sheets that are stuck together.

6300-050

4. Insert the transparencies into Tray 1 (MPT), and adjust the paper guides to fit the

transparencies. Do not load more than 25 transparencies.

MAX

6300-054

5. On the control panel, select the transparency type and size: a. Select Change setup, and then press the OK button. b. Select Transparency, and then press the OK button. c. Select the transparency size, and then press the OK button.

6. In the printer driver, select either Transparency as the paper type or Tray 1 (MPT) as the

paper source.

Phaser® 6300/6350 Color Laser Printer

3-24

Printing on Specialty Media

Printing Transparencies from Trays 2–5

1. Pull the tray out of the printer.

6300-035

2. If necessary, open the paper guides:

■ Squeeze the green tab on the length guide, and then slide it back. The guide clicks into

place.

■ Slide the green side guides outward.

6300-001

3. Fan the transparencies to release sheets that are stuck together.

6300-050

Phaser® 6300/6350 Color Laser Printer

3-25

Printing on Specialty Media

4. Insert the transparencies into the tray.

Caution: Do not load transparencies above the fill line indicated on the paper tray.

Overloading the tray may cause jams. In the following illustration, 2 indicates the maximum fill line for transparencies, labels, glossy paper, and thin card stock.

MAX

6300-059

5. If necessary, press the guides inward to fit the transparencies.

6300-109

6. Insert the tray into the tray slot, and push the tray completely into the printer.

6300-110

Phaser® 6300/6350 Color Laser Printer

3-26

Printing on Specialty Media

7. On the control panel, select the transparency type: a. Select Change setup, and then press the OK button.

b. Select Transparency, and then press the OK button.

8. In the printer driver, select either Tran s parenc y as the paper type or the appropriate tray

as the paper source.

Printing Envelopes

Envelopes can be printed only from Tray 1 (MPT).

See also:

Supported Paper Sizes and Weights for Tray 1 (MPT) on page 3-6

Envelopes Guidelines

■ Use only paper envelopes specified in the Supported Paper Sizes and Weights table.

Successful envelope printing is highly dependent on the quality and construction of the envelopes. Use envelopes made specifically for laser printers.

■ It is recommended that you maintain constant temperatures and relative humidity.

■ Store unused envelopes in their packaging to avoid the effects of moisture and dryness

which can affect print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before or during printing.

■ Avoid padded envelopes; purchase envelopes that lie flat on a surface.

■ Remove air bubbles from the envelopes before loading by setting a heavy book on top of

the envelopes.

■ If wrinkling or embossing problems occur, use a different brand of envelopes made

specifically for laser printers.

Caution: Never use envelopes with windows or metal clasps; they can damage the printer.

Damage caused by using unsupported envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details.

Phaser® 6300/6350 Color Laser Printer

3-27

Printing Envelopes from Tray 1 (MPT)

1. Open Tray 1 (MPT) by pulling out on the handle.

2. Pull out the tray extension, and open the paper guides.

Printing on Specialty Media

6300-006

6300-007

Phaser® 6300/6350 Color Laser Printer

3-28

Printing on Specialty Media

3. Insert the envelopes into Tray 1, and adjust the paper guides to fit the envelopes.

■ For #10 Commercial, C5, and B5 envelopes, place the envelopes in the tray flap-side

up with the top of the envelopes toward the left of the printer.

■ Do not load more than 10 envelopes.

6300-010

■ For Monarch, A7, DL, and C6 envelopes, place the envelopes in the tray flap-side up

with the bottom of the envelope entering first.

6300-104

4. On the control panel, select the envelope type and size: a. Select Change setup, and then press the OK button. b. Select Envelope as the paper type, and then press the OK button. c. Select the envelope size, and then press the OK button.

5. In the printer driver, select either Envelope as the paper type or Tray 1 (MPT) as the

paper source.

Phaser® 6300/6350 Color Laser Printer

3-29

Printing on Specialty Media

Printing Labels

Labels can be printed from all trays.

See also:

Supported Paper Sizes and Weights for Tray 1 (MPT) on page 3-6 Supported Paper Sizes and Weights for Trays 2–5 on page 3-7

Label Guidelines

■ Do not use vinyl labels.

■ Print only on one side of the sheet of labels.

■ Do not use any sheet where labels are missing; it may damage the printer.

■ Store unused labels flat in their original packaging. Leave the sheets of labels inside the

original packaging until ready to use. Return any unused sheets of labels to the original packaging and reseal it.

■ Do not store labels in extremely dry or humid conditions or extremely hot or cold

conditions. Storing them in extreme conditions may cause print-quality problems or cause them to jam in the printer.

■ Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to

curl and jam the printer.

Printing Labels from Tray 1 (MPT)

1. Open Tray 1 (MPT) by pulling out on the handle.

6300-006

Phaser® 6300/6350 Color Laser Printer

3-30

2. Pull out the tray extension, and open the paper guides.

3. Fan the labels to release sheets that are stuck together.

Printing on Specialty Media

6300-007

4. Insert the labels into Tray 1 (MPT), and adjust the paper guides to fit the sheets.

■ Place the side to be printed facedown with the top of the sheets entering first.

■ Do not load more than 25 sheets.

MAX

6300-008

Phaser® 6300/6350 Color Laser Printer

3-31

Printing on Specialty Media

5. On the control panel, select the paper type and size: a. Select Change setup, and then press the OK button.

b. Select Labels, and then press the OK button. c. Select the label sheet size, and then press the OK button.

6. In the printer driver, select either Labels as the paper type or Tray 1 (MPT) as the paper

source.

Printing Labels from Trays 2–5

1. Pull the tray out of the printer.

6300-035

2. If necessary, open the paper guides:

■ Squeeze the green tab on the length guide, and then slide it back. The guide clicks into

place.

■ Slide the green side guides outward.

6300-001

Phaser® 6300/6350 Color Laser Printer

3-32

Printing on Specialty Media

3. Fan the label sheets to release sheets that are stuck together.

4. Insert the label sheets into the tray. Place the top of the page toward the front of the

printer.

Note: Do not load the paper above the fill line indicated on the tray. Overloading the tray

may cause jams. In the following illustration, 2 indicates the maximum fill line for transparencies, labels, glossy paper, and thin card stock.

5. If necessary, press the paper guides inward to fit the sheets.

MAX

6300-003

6300-105

Phaser® 6300/6350 Color Laser Printer

3-33

Printing on Specialty Media

6. Insert the tray into the tray slot, and push the tray completely into the printer.

6300-036

7. On the control panel, select the paper type: a. Select Change setup, and then press the OK button. b. Select Labels, and then press the OK button.

8. In the printer driver, select either Labels as the paper type or the appropriate tray as the

paper source.

Printing Glossy Paper

Glossy paper can be printed from any tray. It can be printed on both sides.

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/supplies

Glossy Paper Guidelines

■ Do not open sealed packages of glossy paper until you are ready to load them into the

printer.

■ Leave glossy paper in the original wrapper, and leave the packages in the shipping carton

until ready to use.

■ Remove all other paper from the tray before loading glossy paper.

■ Load only the amount of glossy paper you are planning to use. Do not leave glossy paper

in the tray when you are finished printing. Reinsert unused glossy paper in the original wrapper and seal.

■ Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy

paper to curl and jam the printer.

Phaser® 6300/6350 Color Laser Printer

3-34

Printing Glossy Paper from Tray 1 (MPT)

1. Open Tray 1 (MPT) by pulling out on the handle.

2. Pull out the tray extension, and open the paper guides.

Printing on Specialty Media

6300-006

6300-007

3. Fan the glossy paper to release sheets that are stuck together.

Phaser® 6300/6350 Color Laser Printer

3-35

Printing on Specialty Media

4. Insert the glossy paper into Tray 1 (MPT), and adjust the paper guides to fit the paper.

■ Place the side to be printed facedown.

■ Do not load more than 25 sheets.

MAX

6300-008

5. On the control panel, select the glossy paper type and size: a. Select Change setup, and then press the OK button.

b. Select Glossy Paper, and then press the OK button. c. Select the paper size, and then press the OK button.

6. In the printer driver, select either Glossy Paper as the paper type or Tray 1 (MPT) as the

paper source.

Printing Glossy Paper from Trays 2–5

1. Pull the tray out of the printer.

6300-035

Phaser® 6300/6350 Color Laser Printer

3-36

Printing on Specialty Media

2. If necessary, open the paper guides:

■ Squeeze the green tab on the length guide, and then slide it back. The guide clicks into

place.

■ Slide the green side guides outward.

6300-001

3. Fan the paper to release sheets that are stuck together.

Phaser® 6300/6350 Color Laser Printer

3-37

Printing on Specialty Media

4. Insert the paper into the tray.

Note: Do not load the paper above the fill line indicated on the tray. Overloading the tray

may cause jams. In the following illustration, 2 indicates the maximum fill line for transparencies, labels, glossy paper, and thin card stock.

MAX

6300-003

5. If necessary, press the paper guides inward to fit the paper.

6300-105

6. Insert the tray into the tray slot, and push the tray completely into the printer.

6300-036

Phaser® 6300/6350 Color Laser Printer

3-38

Printing on Specialty Media

7. On the control panel, select the glossy paper type: a. Select Change setup, and then press the OK button.

b. Select Glossy Paper, and then press the OK button.

8. In the printer driver, select either Glossy Paper as the paper type or the appropriate tray as

the paper source.

Printing Custom Size Paper

In addition to the wide variety of standard paper sizes that you can use for printing, you can also print on custom size paper within the following dimensions.

Tray 1 (MPT)

Width: 89 – 216 mm (3.5 – 8.5 in.)

Height: 140 – 900 mm (5.5 – 35.45 in.)

Printing Custom Size Paper from Tray 1 (MPT)

1. Open Tray 1 (MPT) by pulling out on the handle.

6300-006

Phaser® 6300/6350 Color Laser Printer

3-39

Printing on Specialty Media

2. Pull out the tray extension, and open the paper guides.

6300-007

3. Insert the paper into Tray 1 (MPT), and adjust the paper guides to fit the paper.

■ The paper can be loaded with either the long or short edge entering first, as shown in

the illustrations.

■ The maximum width (X) is 212.5 mm (8.5 in.).

■ For single-sided printing, if you are using preprinted or prepunched paper, place the

side to be printed facedown with the top of the paper entering the printer first.

■ For 2-sided printing, if you are using preprinted or prepunched paper, place the first

side to be printed faceup with the bottom of the page entering the printer first.

6300-111

Long-Edge Feed Short-Edge Feed

4. On the control panel, select Change setup, and then press the OK button.

5. Select the paper type, and then press the OK button.

6. Do one of the following:

■ If your custom paper size is listed in the menu, select it, and then press the OK button.

■ If your custom paper size is not listed in the menu, select New Custom Size, and

then press the OK button.

Phaser® 6300/6350 Color Laser Printer

3-40

6300-112

Printing on Specialty Media

7. If you selected New Custom Size, select the custom width and height: a. For Custom Width, use the Up Arrow and Down Arrow buttons to select the distance

between the Tray 1 (MPT) guides, and then press the OK button.

b. For Custom Height, use the Up Arrow and Down Arrow buttons to select the height

of the paper, and then press the OK button.

Note: When you define a new custom size, it is stored in the printer so it can be used

again. Up to five custom sizes can be stored in the printer. If you define a new custom size after five custom sizes have been stored, the new custom size replaces the oldest custom size defined.

8. Either use the custom size as the document size in the application or select Tray 1 (MPT)

as the paper source.

Phaser® 6300/6350 Color Laser Printer

3-41

Print Quality

This chapter includes:

■ Controlling the Quality of Your Prints on page 4-2

■ Solving Print-Quality Problems on page 4-5

Phaser® 6300/6350 Color Laser Printer

4-1

Controlling the Quality of Your Prints

This section includes:

■ Selecting a Print-Quality Mode on page 4-2

■ Adjusting Color on page 4-3

The print-quality mode and TekColor print-quality mode and paper type directly control the print speed. You can change these settings in the printer driver or on the control panel.

Note: Driver settings override the control panel settings.

See also:

Advanced Features Guide at www.xerox.com/office/6300_6350support

Selecting a Print-Quality Mode

There are four print-quality modes:

correction directly control the quality of your prints. The

Print-Quality Mode Description

Automatic Automatically selects the optimal print-quality mode for the paper type

selected. For example, Photo print-quality mode is used when printing on Glossy Paper and Standard print-quality mode is used when printing on Plain Paper. (This setting is only available in the printer driver.)

Standard High-speed, general-purpose mode for crisp, bright, color prints.

Recommended for most office use and quick prints.

Enhanced High-quality mode for fine lines and detail. Recommended for vibrant,

saturated, color prints. Balances printing speed with quality.

Photo Highest-quality mode for color prints and smoothest light colors.

Recommended for photographs, smooth shaded drawings, and vibrant color.

Note: The print job may take longer to process when you select the Enhanced or Photo print-

quality mode.

Phaser® 6300/6350 Color Laser Printer

4-2

To select the print-quality mode in a supported driver:

Operating System Steps

Controlling the Quality of Your Prints

Windows 98 SE or Windows Me

Windows 2000, Windows XP, Windows Server 2003, or Windows NT 4.x

Mac OS 9.x 1. In the Print dialog box, select General.

Mac OS X, version

10.2 and higher

1. Select the Setup tab.

2. Select a print-quality mode.

1. Select the Paper/Quality tab.

2. Select a print-quality mode.

2. Select Print Quality from the drop-down list.

3. Select the desired mode for Quality.

1. In the Print dialog box, select Image Quality from the drop-down list.

2. Select a print-quality mode from the Print Quality drop-down list.

Adjusting Color

The TekColor correction options provide simulations of different color devices. Automatic is the default correction for general image processing. See the following table to determine what option you want to use.

TekColor Correction Description

Automatic Applies the best color correction to each graphic

element: text, artwork, and photographs.

Office Color sRGB Display Approximates the colors on a computer display.

sRGB Vivid Produces brighter, more saturated colors than sRGB

Display.

Press Match SWOP Press Matches Specifications for Web Offset Publications.

Euroscale Matches FOGRA glossy paper specification.

Commercial Approximates U.S. commercial press target.

SNAP Press Matches Specifications for Newsprint Advertising

Production.

None Applies no color correction. Use with other color

management tools, such as ICC (International Color

Consortium) profiles, ColorSync, or the PANTONE Color Chart for your printer.

Black and White Converts all colors to shades of gray.

For information about color matching and ICC profiles, go to www.xerox.com/office/

6300_6350infoSMART.

Phaser® 6300/6350 Color Laser Printer

4-3

To select the color correction in a supported driver:

Operating System Steps

Controlling the Quality of Your Prints

Windows 98 SE or Windows Me, Windows 2000, Windows XP, Windows Server 2003, or Windows NT 4.x

Mac OS 9.x 1. In the Print dialog box, select General.

Mac OS X, version

10.2 and higher

1. Select the Tek Color tab.

2. Select the desired color correction. Some of the color corrections are

grouped under Office Color or Press Match.

2. Select TekColor from the drop-down list.

3. Select the desired color correction for Color.

1. In the Print dialog box, select Image Quality from the drop-down list.

2. Select the desired color correction from the Color Correction drop-

down list.

Phaser® 6300/6350 Color Laser Printer

4-4

Solving Print-Quality Problems

This section includes:

■ Lines, Smudges, or Streaks on page 4-5

■ Repeating Defects on page 4-6

■ Colors Align Incorrectly on page 4-7

■ Fusing Is Incomplete on page 4-7

■ All Colors Are Too Light or Too Dark on page 4-8

■ Poor Transparency Print Quality on page 4-9

■ Grays Not Neutral on page 4-9

■ Colors Vary Between Computers on page 4-10

■ Color Settings Not Applied on page 4-10

■ Colors Do Not Match on page 4-11

■ Printed Colors Do Not Match Monitor Colors on page 4-11

■ PANTONE Colors Do Not Match on page 4-12

■ Print Area Is Not Centered on the Paper on page 4-12

Solving Print-Quality Problems

Lines, Smudges, or Streaks

Problem

Black and/or colored areas appear on the page in all colors and/or in non-printed areas.

Solutions

■ Verify that the paper you are using is the correct type for the printer and is properly loaded.

For more information on supported paper types, print the Paper Tips page:

a. On the control panel, select Information, and then press the OK button. b. Select Information Pages, and then press the OK button. c. Select Paper Tips Page, and then press the OK button.

■ Verify that the paper loaded in the tray matches the paper type selected on the control

panel and in the computer’s printer driver.

Phaser® 6300/6350 Color Laser Printer

4-5

Solving Print-Quality Problems

■ Run the Remove Print Smears procedure:

a. Select Troubleshooting, and then press the OK button. b. Select Print Quality Problems, and then press the OK button. c. Select Remove Print Smears, and then press the OK button. Three cleaning pages

run through the printer.

d. Repeat the previous step until no toner appears on the pages.

Repeating Defects

Problem

Marks or voids are regularly repeated on a page.

Solution

Print the Repeating Defects page to view instructions for correcting the problem. To print the Repeating Defects page:

1. On the control panel, select Troubleshooting, and then press the OK button.

2. Select Print Quality Problems, and then press the OK button.

3. Select Repeating Defects, and then press the OK button.

The Repeating Defects page prints.

4. Follow the instructions on the page to measure the distance between the defects and

identify the item causing the defects.

Phaser® 6300/6350 Color Laser Printer

4-6

Colors Align Incorrectly

Problem

Printed items appear to be blurry, hazy, or have halos.

P6250 (2400 x 600dpi)

Solutions

Solving Print-Quality Problems

■ Verify that the printer is on a solid, level, flat surface.

■ On the control panel, print the Color Registration page:

a. Select Troubleshooting, and then press the OK button. b. Select Print Quality Problems, and then press the OK button. c. Select Color Registration, and then press the OK button. d. Follow the instructions on the page.

Fusing Is Incomplete

Problem

The toner appears to be missing from the print, or is easy to rub off.

Phaser® 6300/6350 Color Laser Printer

4-7

Solving Print-Quality Problems

Solutions

■ Verify that the paper you are using is the correct type for the printer and is correctly loaded

in the tray. For more information on supported paper types, print the Paper Tips page:

a. On the control panel, select Information, and then press the OK button. b. Select Information Pages, and then press the OK button. c. Select Paper Tips Page, and then press the OK button.

■ Verify that the paper loaded in the tray matches the paper type selected on the control

panel and in the computer’s printer driver.

■ If the problem persists, set the paper type to the next heavier type of paper:

a. Open and close the tray or re-insert the paper loaded in Tray 1 (MPT). b. When the control panel prompts you to confirm or change the paper type, select

Change Setup, and then press the OK button.

c. Select the next heavier type of paper, and then press the OK button.

Note: Paper types from lightest to heaviest are: Plain Paper, Heavy Plain Paper, Thin Card

Stock, and Thick Card Stock.

All Colors Are Too Light or Too Dark

Problem

Colors appear faded or too dark.

Solution

1. Use a different TekColor correction in the printer driver.

Note: Setting the TekColor correction to Automatic produces the best results for most

documents.

2. If the problem continues, in the Xerox printer driver (Windows 2000 or later), select the

Tek Col or tab, click the More Options button, and then adjust the Lightness level.

3. If the problem continues, calibrate the colors using the procedures on the Color

Calibration Tutorial page. To print the Color Calibration Tutorial page:

a. Select Troubleshooting, and then press the OK button. b. Select Print Quality Problems, and then press the OK button. c. Select Calibrate Colors, and then press the OK button. d. Select Tuto rial Pag e, and then press the OK button. e. Follow the instructions on the page.

See also:

Adjusting Color on page 4-3

Phaser® 6300/6350 Color Laser Printer

4-8

Solving Print-Quality Problems

Poor Transparency Print Quality

Problem

Print-quality defects are occurring on transparency film, such as:

■ Light and/or dark spots

■ Smeared toner

■ Light bands on print

Solution

Use only recommended Xerox transparencies. See the Recommended Media List at

www.xerox.com/office/6300_6350support

print-quality problems or damage the printer’s fuser.

Caution: Damage caused by using unsupported paper, transparencies, and other specialty

. Using non-recommended transparencies can cause

To order paper, transparencies, or other specialty media, contact your local reseller or go to

www.xerox.com/office/supplies

Grays Not Neutral

Problem

The grays on the printed page are not neutral; they contain color tints.

Solution

Follow the procedures on the Color Calibration Tutorial page to calibrate the printer’s colors. To print the Color Calibration Tutorial page:

1. Select Troubleshooting, and then press the OK button.

2. Select Print Quality Problems, and then press the OK button.

3. Select Calibrate Colors, and then press the OK button.

4. Select Tu tori al Pag e, and then press the OK button.

5. Follow the instructions on the page.

Phaser® 6300/6350 Color Laser Printer

4-9

Solving Print-Quality Problems

Colors Vary Between Computers

Problem

The colors printed from one computer do not match the colors printed from a different computer.

Solution

To prevent color differences in print jobs:

1. Confirm that the driver settings for Print-Quality and Color Correction are identical on

both computers.

2. Adjust the settings as needed.

For detailed instructions, see Selecting a Print-Quality Mode on page 4-2 and Adjusting Color on page 4-3.

Note: Driver settings override the settings selected on the control panel.

Color Settings Not Applied

Problem

Changing color settings on the control panel does not affect the colors in the printed document.

Solution

In the printer driver, change the settings for Print-Quality and Color Correction.

Note: Driver settings override the settings selected on the control panel.

For detailed instructions, see Selecting a Print-Quality Mode on page 4-2 and Adjusting Color on page 4-3.

Phaser® 6300/6350 Color Laser Printer

4-10

Solving Print-Quality Problems

Colors Do Not Match

Problem

The color produced by the printer is different from the color that it must match.

Solution

For help with color matching problems, go to www.xerox.com/office/6300_6350infoSMART.

If the problem continues, follow these steps to ensure that the colors produced by the printer are accurate:

1. Confirm that the settings for Print Quality and Color Correction are identical in the

printer driver and on the control panel.

2. Print the RGB Sampler pages or CMYK Sampler pages. a. On the control panel, highlight Information, and then press the OK button.

b. Select Sample Pages, and then press the OK button. c. Select RGB Sampler Pages or CMYK Sampler Pages, and then press the OK

button.

3. Use the values on the color sampler to set the colors in your document.

Printed Colors Do Not Match Monitor Colors

Problem

The color produced by the printer looks different from the color that appears on the monitor.

Solution

For information about color matching between the monitor and the printed document, go to

www.xerox.com/office/6300_6350infoSMART

Phaser® 6300/6350 Color Laser Printer

4-11

Solving Print-Quality Problems

PANTONE Colors Do Not Match

Problem

Colors printed on the document do not match the Phaser 6300⁄6350 printer PANTONE color chart.

Solution

For information about PANTONE color matching, go to www.xerox.com/office/

6300_6350infoSMART.

Print Area Is Not Centered on the Paper

Problem

The printed area appears outside the margins on the page.

Solution

Use the Calibrate Margins page to adjust the print area on the paper. The print area appears as a dashed rectangle on the Calibrate Margins page; the printer does not print outside this rectangle.

To print the Calibrate Margins page:

1. On the control panel: a. Select Troubleshooting, and then press the OK button. b. Select Print Quality Problems, and then press the OK button. c. Select Calibrate Margins, and then press the OK button. d. Select Calibrate Margins Page, and then press the OK button. e. Select the appropriate tray to calibrate, and then press the OK button.

The Calibrate Margins page prints.

2. Follow the instructions on the Calibrate Margins page.

Note: The standard margins are 5 mm on all sides.

Phaser® 6300/6350 Color Laser Printer

4-12

Maintenance

This chapter includes:

■ Cleaning the Printer on page 5-2

■ Ordering Supplies on page 5-5

■ Requesting a Maintenance Kit on page 5-7

■ Recycling Supplies on page 5-6

■ Moving and Repacking the Printer on page 5-8

See also:

Maintenance video tutorials at www.xerox.com/office/6300_6350support Replacing supplies video tutorials at www.xerox.com/office/6300_6350support

Phaser® 6300/6350 Color Laser Printer

5-1

Cleaning the Printer

This section includes:

■ Cleaning the Outside of the Printer on page 5-2

■ Cleaning the Density Sensor on page 5-2

See also:

User Safety on page A-1

Cleaning the Outside of the Printer

To remove stains, clean the outside of the printer using a soft, damp, cloth moistened with a mild neutral detergent. Do not spray detergent directly onto the printer.

Warning: To prevent electric shock, turn the printer off and unplug the power cord from the

electrical outlet before cleaning the printer.

Use only an approved toner vacuum to clean the printer. Do not lubricate the printer with oil.

Cleaning the Density Sensor

The printer displays a message when the density sensor needs cleaning. To clean the density sensor:

1. Push up the latch on the front of the printer to open Front Door A.

6300-006

Phaser® 6300/6350 Color Laser Printer

5-2

Cleaning the Printer

2. Remove the transfer roller. Squeeze together the orange tabs at both sides of the transfer

roller, and gently lift it out of the printer.

Caution: Avoid touching the surface of the roller.

6300-023

3. Use a dry towel or cotton swab to clean the density sensor.

Caution: Do not use isopropyl alcohol or canned air on the sensor.

6300-012

Phaser® 6300/6350 Color Laser Printer

5-3

Cleaning the Printer

4. Reinstall the transfer roller.

■ Insert the rounded ends of the transfer roller into the curved black guides inside the

printer.

6300-024

■ Lock the transfer roller into the printer by pushing down on the orange tabs until you

hear a click.

5. Close Front Door A.

6300-025

6300-064

Phaser® 6300/6350 Color Laser Printer

5-4

Ordering Supplies

This section includes:

■ Consumables on page 5-5

■ Routine Maintenance Items on page 5-5

■ When to Order Supplies on page 5-6

■ Recycling Supplies on page 5-6

Certain consumables and routine maintenance items need to be ordered occasionally. Each item includes installation instructions in the package.

Consumables

Toner cartridges (Cyan, Magenta, Yellow, and Black)

Note: When ordering toner cartridges from your local reseller or www.xerox.com/office/

6300_6350supplies, be sure to order the correct replacement for your printer.

The high-capacity toner cartridges for the Phaser 6300 and the Phaser 6350 printers are different and not compatible.

Routine Maintenance Items

■ Fuser

■ Transfer Roller

■ Imaging Unit

■ Feed Roller Kit

Phaser® 6300/6350 Color Laser Printer

5-5

Ordering Supplies

When to Order Supplies

The control panel displays a warning when the supply nears its replacement time. Verify that you have replacements on hand. It is important to order these supplies when the messages first appear to avoid interruptions to your printing. The control panel displays an error message when the supply must be replaced.

To view the current status of your printer supplies, print the Supplies Usage page:

1. On the control panel, select Information, and then press the OK button.

2. Select Supplies Info, and then press the OK button.

3. Select Supplies Usage Page to print.

To order supplies, contact your local reseller or go to www.xerox.com/office/

6300_6350supplies.

Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service

Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.

Recycling Supplies

For information on Xerox supplies recycling programs, go to www.xerox.com/gwa.

Phaser® 6300/6350 Color Laser Printer

5-6

Requesting a Maintenance Kit

A long-life maintenance kit is required once your printer reaches 300,000 pages. The long-life maintenance kit contains:

■ Developers (Cyan, Magenta, Yellow, and Black)

■ Feed Roller Kit

■ Registration Roller

When you receive a warning message, contact a Xerox support representative. For the Customer Support phone numbers, see the information sheet that shipped with your printer, or go to www.xerox.com/office/contacts

Phaser® 6300/6350 Color Laser Printer

5-7

Moving and Repacking the Printer

This section includes:

■ Precautions for Moving the Printer on page 5-8

■ Moving the Printer Within the Office on page 5-8

■ Preparing the Printer for Shipment on page 5-8

See also:

User Safety on page A-1

Precautions for Moving the Printer

To view precautions and guidelines for safely moving your printer, see the User Safety appendix in this user guide.

Moving the Printer Within the Office

The printer can be safely moved from one location within an office to another as long as it travels in an upright position, gently over smooth surfaces. Any jarring movement, such as

pushing the printer over a raised door threshold or across a parking lot, can damage the printer.

Preparing the Printer for Shipment

Repack the printer using the original packing material and boxes or a Xerox repackaging kit. Additional instructions for repacking the printer are provided in the repackaging kit. If you do not have all the original packaging, or are unable to repackage the printer, contact your local Xerox service representative.

Caution: Do not remove the toner cartridges; leave them locked in the normal operating

position.

Phaser® 6300/6350 Color Laser Printer

5-8

Troubleshooting

This chapter includes:

■ Clearing Paper Jams on page 6-2

■ Getting Help on page 6-12

See also:

Troubleshooting video tutorials at www.xerox.com/office/6300_6350support

Phaser® 6300/6350 Color Laser Printer

6-1

Clearing Paper Jams

This section includes:

■ Preventing Jams on page 6-2

■ Misfeed at Tray 1 (MPT) on page 6-2

■ Misfeed at Trays 2-5 on page 6-4

■ Jam at the Fuser on page 6-7

■ Jam at the Duplex Unit on page 6-9

■ Jam at Registration Roller on page 6-10

See also:

User Safety on page A-1

Preventing Jams

To reduce the frequency of paper jams, follow the guidelines and instructions in the Printing

Basics chapter of this guide. It includes information about supported paper and media,

guidelines for usage, and instructions for properly loading paper in the trays.

Misfeed at Tray 1 (MPT)

To clear the misfeed:

1. Remove the jammed paper from Tray 1 (MPT).

6300-013

Phaser® 6300/6350 Color Laser Printer

6-2

2. Push up the latch on the front of the printer to open Front Door A.

6300-066

3. Remove any jammed paper.

Clearing Paper Jams

4. Close Front Door A.

6300-016

6300-064

Phaser® 6300/6350 Color Laser Printer

6-3

5. Load the paper in Tray 1 (MPT).

■ Verify that the paper is clean and not stuck together.

■ Do not load the paper above the fill line.

■ Adjust the paper guides to fit the paper.

MAX

Clearing Paper Jams

6300-008

Misfeed at Trays 2-5

To clear the misfeed:

1. Pull the tray specified on the control panel completely out of the printer.

6300-113

2. Remove any crumpled paper from the tray.

6300-014

Phaser® 6300/6350 Color Laser Printer

6-4

Clearing Paper Jams

3. Verify that the paper is loaded correctly in the tray below the fill line. Adjust the paper

guides to fit the paper.

6300-105

4. Remove any jammed paper from inside the printer tray slot. Verify that all scraps of paper

are removed.

6300-015

5. Insert the tray into the tray slot, and push it completely into the printer.

6300-036

Phaser® 6300/6350 Color Laser Printer

6-5

6. Push up the latch on the front of the printer to open Front Door A.

6300-066

7. Remove any jammed paper.

Clearing Paper Jams

8. Close Front Door A.

6300-016

6300-064

Phaser® 6300/6350 Color Laser Printer

6-6

Jam at the Fuser

To clear the jam:

1. Press the button on the right side of the printer to open Front Door B.

6300-039

2. Pull up the two green levers at both ends of the fuser.

Clearing Paper Jams

Warning: The fuser is hot. To prevent burns, do not touch the black part of the fuser.

6300-061

Phaser® 6300/6350 Color Laser Printer

6-7

3. Remove the jammed paper.

6300-063

4. Completely push down the two green levers at both ends of the fuser.

Clearing Paper Jams

5. Close Front Door B.

6300-062

6300-094

Phaser® 6300/6350 Color Laser Printer

6-8

Jam at the Duplex Unit

To clear the jam:

1. Press the button on the right side of the printer to open Front Door B.

6300-039

2. Remove the jammed paper.

Clearing Paper Jams

3. Close Front Door B.

6300-019

6300-094

Phaser® 6300/6350 Color Laser Printer

6-9

Clearing Paper Jams

Jam at Registration Roller

To clear the jam:

1. Pull Tray 2 completely out of the printer.

6300-113

2. Remove the jammed paper from inside the printer tray slot. Confirm that all scraps of

paper are removed.

6300-014

3. Insert Tray 2 into the tray slot, and push the tray completely into the printer.

6300-036

Phaser® 6300/6350 Color Laser Printer

6-10

4. Push up the latch on the front of the printer to open Front Door A.

6300-066

5. Remove any jammed paper.

Clearing Paper Jams

6. Close Front Door A.

6300-016

6300-064

Phaser® 6300/6350 Color Laser Printer

6-11

Getting Help

This section includes:

■ Control Panel Messages on page 6-12

■ PrintingScout Alerts on page 6-12

■ PhaserSMART Technical Support on page 6-13

■ Web Links on page 6-13

Xerox provides several automatic diagnostic tools to help you produce and maintain print quality.

See also:

Xerox Support Centre on page 1-9

Control Panel Messages

The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem. In many cases, the control panel also displays an animated graphic showing the location of the problem, such as the location of a paper jam.

Press the Help button on the control panel to view additional information about the message or menu displayed. The Help button is labeled with an ?.

READY TO PRINT

Walk-Up Features

Information Paper Tray Setup Printer Setup Troubleshooting

CMYK

6300-069

PrintingScout Alerts

PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention. Click the alert to view instructions explaining how to fix the problem.

Phaser® 6300/6350 Color Laser Printer

6-12

Xerox 6300, 6350 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Printer Features

Printer Parts

Front-Right View

Rear-Left View

Inside View

Printer Configurations

Standard Features

Available Configurations

Options

Upgrades

Control Panel

Control Panel Features

Control Panel Layout

Menu Map

Information Pages

Sample Pages

More Information

Resources

Xerox Support Centre

Network Basics

Overview of Network Setup and Configuration

Setting Up the Network

Choosing a Connection Method

Connecting via Ethernet (Recommended)

Connecting via USB

Configuring the Network Address

TCP/IP and IP Addresses

Automatically Setting the Printer’s IP Address

Dynamic Methods of Setting the Printer’s IP Address

Manually Setting the Printer’s IP Address

Installing the Printer Drivers

Available Drivers

Windows 98 SE or Later and Windows 2000 or Later

Macintosh OS 9.X

Macintosh OS X, Version 10.2 and Higher

infoSMART Knowledge Base Networking Documents (English only)

Printing Basics

Overview of Basic Steps

Supported Paper and Media

Paper Usage Guidelines

Paper That May Damage Your Printer

Paper Storage Guidelines

Supported Paper Sizes and Weights

Loading Paper

Loading Paper in Tray 1 (MPT)

Using Manual Feed

Selecting Printing Options

Selecting Printing Preferences (Windows)

Selecting Options for an Individual Job (Windows)

Selecting Options for an Individual Job (Macintosh)

Printing on Both Sides of the Paper

Automatic 2-Sided Printing Guidelines

Binding Edge Options

Selecting 2-Sided Printing

Printing on Specialty Media

Printing Transparencies

Printing Envelopes

Printing Labels

Printing Glossy Paper

Printing Custom Size Paper

Print Quality

Controlling the Quality of Your Prints

Selecting a Print-Quality Mode

Adjusting Color

Solving Print-Quality Problems

Lines, Smudges, or Streaks

Repeating Defects

Colors Align Incorrectly

Fusing Is Incomplete

All Colors Are Too Light or Too Dark

Poor Transparency Print Quality

Grays Not Neutral

Colors Vary Between Computers

Color Settings Not Applied

Colors Do Not Match