Xerox 6128MFP-N User Guide

Phaser® 6128MFP

Multifunction Printer

Phaser® 6128MFP

User Guide

English

Français Guide d'utilisation

Italiano Guida dell'utente

Deutsch Benutzerhandbuch

Español Guía del usuario

Português Guia do usuário

Nederlands Gebruikershandleiding

Svenska Användarhandbok

Dansk Betjeningsvejledning

Česky Uživatelská příručka Polski Przewodnik użytkownika Magyar Felhasználói útmutató

Русский Руководство пользователя Türkçe Kullanıcı Kılavuzu Ελληνικά Εγχειρίδιο χρήστη

Copyright © 2009 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

Xerox

, CentreWare®, Phaser®, PrintingScout®, and Walk-Up® are trademarks of Xerox Corporation in the United

States and/or other countries.

Adobe

Reader®, Adobe Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and PostScript® are trademarks

of Adobe Systems Incorporated in the United States and/or other countries.

Apple

, AppleTalk®, Bonjour®, EtherTalk®, Macintosh®, Mac OS®, and TrueType® are trademarks of

Apple Computer, Inc. in the United States and/or other countries.

, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or

HP-GL other countries.

and AIX® are trademarks of International Business Machines Corporation in the United States and/or

IBM other countries.

Microsoft

, Windows Vista®, Windows®, and Windows Server® are trademarks of Microsoft Corporation in the

United States and/or other countries.

Novell

, NetWare®, NDPS®, NDS®, Novell Directory Services®, IPX™, and Novell Distributed Print Services™are

trademarks of Novell, Incorporated in the United States and/or other countries.

SGI

IRIX® is a trademark of Silicon Graphics, Inc.

, Sun Microsystems™, and Solaris™ are trademarks of Sun Microsystems, Incorporated in the United States and/

Sun or other countries.

UNIX

is a trademark in the United States and other countries, licensed exclusively through X/

Open Company Limited.

As an

ENERGY STAR

for energy efficiency. The

partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines

ENERGY STAR name and logo are registered U.S. marks.

1 User Safety

Electrical Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Maintenance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Operational Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Safety Symbols Marked on Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2 Printer Features

Main Components and Their Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Power Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Power Saver Mode 1 (Printer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Power Saver Mode 2 (System) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

More Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3 Installation and Setup

Installation and Setup Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Physical Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Initial Setup at the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Assigning the Printer’s Network Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Enabling the Printer for Faxing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Enabling the Printer for Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Operating System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing Drivers and Utilities - Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing Drivers and Utilities - Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing Other Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Phaser® 6128MFP Multifunction Printer

Contents

Setting up Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Scanning Setup Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Setting Up Scanning to a Shared Folder on Your Computer . . . . . . . . . . . . . . . . . . . . . 37

Setting Up Scanning to an FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Setting Up Scanning to an Email Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Setting Up Scanning - USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4Printing Basics

Supported Paper and Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Paper Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Automatic Document Feeder (ADF) Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Paper That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

About Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Setting Paper Types and Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Setting Paper Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Setting Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Setting Paper Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Loading Paper in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Loading Paper in the Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Selecting Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Selecting Printing Preferences (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Selecting Options for an Individual Job (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Selecting Options for an Individual Job (Macintosh). . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Printing on Specialty Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Printing Glossy Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Printing Custom Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Defining Custom Paper Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Printing on Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Printing Confidential Documents - Secure Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

About Secure Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Configuring Secure Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Print After Checking Printing Result - Proof Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

About Proof Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Configuring Proof Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Phaser® 6128MFP Multifunction Printer

Contents

5Copying

Basic Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Adjusting Copying Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Image Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Image Placement Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Output Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

6 Scanning

Loading Documents for Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Scanning to a Folder on Your Computer - USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Scanning to a Shared Folder on Your Computer - Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Setting Up Scanning to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Scanning to a Computer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Scanning to Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Scanning to a FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Scanning Images into an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Scanning an Image into a Windows Application (TWAIN) . . . . . . . . . . . . . . . . . . . . . . 83

Using the WIA Image Manager in a Windows Application . . . . . . . . . . . . . . . . . . . . . . 83

Scanning an Image into a Macintosh OS X Application . . . . . . . . . . . . . . . . . . . . . . . . . 84

Adjusting Scanning Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Adjusting the Default Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Changing the Scan Settings for an Individual Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

7Faxing

Basic Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Sending a Fax from the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Sending a Fax from Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Using the Address Book When Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Faxing to an Individual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Faxing to a Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Selecting Fax Options for Single Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Setting the Fax Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Making the Image Lighter or Darker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Delay Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Selecting a Fax Cover Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Phaser® 6128MFP Multifunction Printer

Contents

Changing the Default Fax Job Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Fax Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Managing Fax Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Printing Transmission Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Enabling or Disabling Secure Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Limiting Access to Fax and Scan Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Limiting Who Can Send Faxes to the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Copy, Scan, Fax Password Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Printing Fax Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Inserting Pauses in Fax Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

8 Control Panel Menus

Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Using the Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Menu Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Description of Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Tray Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Billing Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Admin Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Menu List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

9Print Quality

Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Copy-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Color Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Automatic Color Registration Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Manual Color Registration Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Enabling/Disabling Automatic Color Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

10 Troubleshooting

Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Preventing and Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Paper Jams in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Paper Jams at the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Paper Jams at the Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Problems With the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Phaser® 6128MFP Multifunction Printer

Contents

Control Panel Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Messages About Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Messages About the Printer and Other Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Solving Fax Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Problems Sending Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Problems Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

PrintingScout Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

11 Maintenance

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Cleaning the Document Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Cleaning the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Cleaning the Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Checking Page Counts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

A Printer Specifications

B Regulatory Information

Basic Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

United States (FCC Regulations) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Canada (Regulations) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Copy Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Phaser® 6128MFP Multifunction Printer

Contents

Fax Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

South African Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

New Zealand Telecom Warning Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Material Safety Data Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

C Printer Recycling and Disposal

All Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Information for Users on Collection and Disposal of Old Equipment and Used

Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Phaser® 6128MFP Multifunction Printer

‘

User Safety

This chapter includes:

• Electrical Safety on page 9

• Laser Safety on page 10

• Maintenance Safety on page 10

• Operational Safety on page 10

• Moving the Printer on page 12

• Safety Symbols Marked on Printer on page 14

Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your printer.

Electrical Safety

• Use the power cord supplied with your printer.

• Plug the power cord directly into a properly grounded electrical outlet. Make sure each end of the cord is securely connected. If you do not know if an outlet is grounded, ask an electrician to check the outlet.

• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal.

• Do not use an extension cord or power strip.

• Verify that the printer is plugged into an outlet that is capable of providing the correct voltage and power. Review the printer’s electrical specification with an electrician if necessary.

Warning: Avoid the potential of electrical shock by ensuring that the printer is properly

grounded. Electrical products may be hazardous if misused.

• Do not place the printer in an area where people might step on the power cord.

• Do not place objects on the power cord.

• Do not block the ventilation openings. These openings are provided to prevent overheating of the printer.

• Do not drop paper clips or staples into the printer.

Warning: Do not push objects into slots or openings on the printer. Making contact with a

voltage point or shorting out a part could result in fire or electrical shock.

If you notice unusual noises or odors:

1. Turn off the printer immediately.

2. Disconnect the power cord from the electrical outlet.

3. Call an authorized service representative to correct the problem.

Phaser® 6128MFP Multifunction Printer

The power cord is attached to the printer as a plug-in device at the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.

Warning: Do not remove the covers or guards that are fastened with screws unless you are

installing optional equipment and are specifically instructed to do so. Power should be OFF when performing these installations. Except for user-installable options, there are no parts that you can maintain or service behind these covers.

Note: Leave the printer on for optimum performance; it does not pose a safety hazard. If

however the printer will not be used over an extended period of time, it should be turned off and unplugged.

The following are hazards to your safety:

• The power cord is damaged or frayed.

• Liquid is spilled into the printer.

• The printer is exposed to water.

If any of these conditions occur, do the following:

1. Turn off the printer immediately.

2. Disconnect the power cord from the electrical outlet.

3. Call an authorized service representative.

Caution: To reduce the risk of fire, use only No. 26 American Wire Gauge or larger

telecommunication line cord.

Laser Safety

With specific regard to lasers, this printer complies with laser product performance standards set by governmental, national, and international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance.

Maintenance Safety

• Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer.

• Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition.

• Do not attempt to open, reuse, or burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.

Phaser® 6128MFP Multifunction Printer

Printer Location

Place the printer in a dust-free area within a temperature range of 50° F to 90° F (10° C to 32° C) and a relative humidity range of 10 percent to 85 percent.

Humidity should be 70 percent or below at 90° F, and temperature should be 82° F or below at 85 percent humidity.

Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold

room can cause condensation inside the machine, directly interfering with image transfer.

Printer Clearance

Place the printer in an area where there is adequate space for ventilation, operation, and servicing. The recommended minimal spacing is:

Overhead Clearance:

• 32 cm (12.6 in.) above the printer

Total Height Requirements:

• Printer: 90.5 cm (35.6 in.)

Other Clearances:

• 10 cm (3.9 in.) behind the printer

• 60 cm (23.6 in.) in front of the printer

• 10 cm (3.9 in.) on the left side of the printer

• 25 cm (9.8 in.) on the right side of the printer

Operational Guidelines

• Do not block or cover the slots and openings on the printer. The printer may overheat without adequate ventilation.

• For optimum performance, use the printer at elevations below 3,500 m (11,480 ft.).

• Do not place the printer near a heat source.

• Do not place the printer in direct sunlight to avoid exposing light-sensitive components when the doors are open.

• Do not place the printer in line with the cold air flow from an air conditioning system.

• Place the printer on a level, solid, non-vibrating surface with adequate strength for the weight of the printer. It should be within 1° of horizontal with all four feet in solid contact with the surface. The printer weight with consumables is 29 kg (63.9 lb.).

• Do not place the printer in locations exposed to magnetic forces.

• Do not place the printer in damp locations.

• Do not place the printer in locations susceptible to vibrations.

Phaser® 6128MFP Multifunction Printer

Printing Safety Guidelines

• Wait 10-15 seconds between turning the printer off and on.

• Keep hands, hair, neckties, etc., away from the exit and feed rollers.

When the printer is printing:

• Do not remove the paper source tray that you selected in either the printer driver or control panel.

• Do not open the doors.

• Do not move the printer.

Printer Supplies

• Use the supplies specifically designed for your printer. The use of unsuitable materials may cause poor performance and a possible safety hazard.

• Follow all warnings and instructions marked on, or supplied with, the printer, options, and supplies.

Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service

Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.

Moving the Printer

Follow these guidelines to avoid injuring yourself or damaging the printer:

• Turn off the printer and unplug all power cables before moving the printer.

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Phaser® 6128MFP Multifunction Printer

• Always use two people to lift the printer.

• Always lift the printer from the designated lift points.

29 kg

63.9 lb.

6128mfp-121

• Carry the printer without tilting it.

Caution: Do not tilt the printer more than 10 degrees to the front/back or right/left.

Tilting more than 10 degrees may cause consumables inside the printer to spill out.

Note: The rear side of this printer is heavier than the front. Be aware of this weight

difference when moving the printer.

• Do not place any food or liquids on the printer.

Caution: Damage to the printer resulting from improper moving or failure to repackage the

printer properly for shipment, is not covered by the warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.

Phaser® 6128MFP Multifunction Printer

Safety Symbols Marked on Printer

Use caution (or draws attention to a particular component). See the manual(s) for information.

Hot surface on or in the printer. Use caution to avoid personal injury.

It may take 40 minutes for the fuser to cool down.

Do not touch the item.

Phaser® 6128MFP Multifunction Printer

Printer Features

This chapter includes:

• Main Components and Their Functions on page 16

• Standard Features on page 18

• Control Panel on page 19

• Power Saver Mode on page 22

• More Information on page 23

Phaser® 6128MFP Multifunction Printer

Main Components and Their Functions

This section includes:

• Front View on page 16

• Rear View on page 17

• Internal View on page 17

Front View

1. Automatic document feeder (ADF) tray

2. Output tray

3. Button for opening the front door

4. Power switch

5. Side door

6. Manual feed slot

7. Paper tray

8. Front door

9. Control panel

3 4 5

6128mfp-037

Phaser® 6128MFP Multifunction Printer

Rear View

Main Components and Their Functions

1. ADF cover

2. Memory slot door (open)

3. USB port

4. Network connector

Internal View

-038

6128mf

5. Phone out

6. Line in

7. Power reset (circuit breaker)

8. Power socket

1. Fuser

2. Imaging unit

3. Toner cartridges

6128mfp-039

4. Transfer unit

5. Button for opening the front door

Phaser® 6128MFP Multifunction Printer

Standard Features

Phaser 6128MFP Configurations

Standard Features

Printer Configuration

Fea tures

Memory (MB) 384

Print Speed (ppm Color/Mono) 12/16

Resolution (dpi)

Standard 600 x 600

Enhanced 600 x 600

Ethernet Interface 10/100 Base-Tx

Paper Tray (250 Sheets) Standard

Manual feed slot Standard

6128MFP

Phaser® 6128MFP Multifunction Printer

Control Panel

This section includes:

• Control Panel Layout on page 20

• Information Pages on page 21

Control Panel

Phaser® 6128MFP Multifunction Printer

Control Panel Layout

12345678

Control Panel

Wake Up

1. Press to use the Copy, Fax, Email, and Scan menus on the display screen.

2. Graphic display indicates status messages, menus, and toner levels.

3. Arrow buttons Scrolls upward, downward, forward, and backwards through the menus.

4. Job Status button Press to check active job status and Walk-Up printing jobs.

5. System button Switches the display to the Setup menu.

6. Alphanumeric key pad Use to enter letters and numbers for names and phone numbers.

7. Clear All button Clears all text or numbers or instructions.

8. Wake Up button This light is on in power saver mode. Push the button to exit power saver mode.

9. Stop button Cancels the current print job.

10. Start button Press to start a copy, scan, or fax job.

11. Error

The red light indicates an error condition.

12. Speed Dial button Press to access directories of group or individual fax telephone numbers.

1112131415161718192021

13. Clear button Deletes a single character each time the button is pressed. For use when entering email addresses and telephone numbers.

14. Redial/Pause button Press the button to recall the last fax number used or to insert pauses in fax numbers.

15. Manual Dial button When faxing, you can press this button to quickly enter a fax number with the alphanumeric key pad.

16. Address Book button Press to access the Fax and Email address books.

17. OK button Press to accept the setting selected.

18. Exit button Press to go up one level in the menu.

19. Arrow LEDs These LEDs indicate the flow of data either into or out of the printer.

20. Job in Memory LED When illuminated, it indicates that there is a job in the printer’s memory.

21. Color Mode button Press to switch between Color and Black and White modes for your copy, fax, and scan job.

22. One touch key pad Use to speed dial a phone number.

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Phaser® 6128MFP Multifunction Printer

Control Panel

Information Pages

Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure.

To print information pages:

1. On the control panel, press the System button, select Information Pages, and then press the OK button.

2. Select the information page you want to print, then press the OK button.

Menu Map

The Menu Map helps you navigate the control panel menus.

Note: Print the Menu Map to see other information pages available for printing or go to the

support site at www.xerox.com/office/6128MFPdocs

Configuration Page

The Configuration page lists information about your printer’s current configuration and settings.

Phaser® 6128MFP Multifunction Printer

Power Saver Mode

Power Saver Mode 1 (Printer)

The printer is equipped with Power Saver Mode 1 to reduce power consumption to 35 W or less when it is left idle.

When no print data is received for 30 minutes (default), the printer will enter Power Saver Mode 1.

The time range that can be specified for the printer to enter Power Saver Mode 1 is 5 to 60 minutes. The time required to exit from Power Saver Mode 1 to a print-ready status is about 20 seconds.

The printer automatically cancels Power Saver Mode 1 once it receives data from the computer. To cancel Power Saver Mode 1 manually, press the Wake Up button.

Power Saver Mode 2 (System)

Power Saver Mode 2 controls the scanner lamp. When the scanner is not being used, the lamp turns off after the time specified for Power Saver Mode 2. The time range that can be specified for the printer to enter Power Saver Mode 2 is 5 to 120 minutes. Consumption of power during Power Saver Mode 2 is 17W. The default setting for Power Saver Mode 2 is 30 minutes after Power Saver Mode 1 starts.

The printer automatically cancels Power Saver Mode 2 once it receives data from the computer. To cancel the Power Saver Mode 2 manually, press the Wake Up button.

Phaser® 6128MFP Multifunction Printer

More Information

Obtain information regarding your printer and its capabilities from the following sources.

Information Source

Installation Guide* Packaged with printer

Quick Use Guide* Packaged with printer

User Guide (PDF)* Software and Documentation CD-ROM

Quick Start Tutorials (English only) www.xerox.com/office/6128MFPdocs

Video Tutorials www.xerox.com/office/6128MFPdocs

Recommended Media List United States: www.xerox.com/paper

Europe: www.xerox.com/europaper

Online Support Assistant www.xerox.com/office/6128MFPsupport

Technical Support www.xerox.com/office/6128MFPsupport

Information pages Control panel menu

* Also available on the Support website.

Phaser® 6128MFP Multifunction Printer

Installation and Setup

This chapter includes:

• Installation and Setup Overview on page 26

• Physical Connection on page 27

• Initial Setup at the Control Panel on page 28

• Installing the Software on page 31

• Setting up Scanning on page 37

Installation and Setup Overview

Before you can use your printer, you must:

1. Make sure the printer is set up correctly in an appropriate location, and your printer is connected correctly.

2. Configure settings in the Initial Setup menu on the control panel.

3. Install software utilities and drivers. The software installation procedure depends on your connection type (Network or USB).

4. Configure the software.

Phaser® 6128MFP Multifunction Printer

Physical Connection

See the Installation Guide for more information about:

• Choosing a location for the printer.

• Preparing consumables.

• Connecting the power cord.

• Connecting the communication cables (Ethernet or USB).

• Network Connection: Both your printer and your computer must be connected to a

network using standard Ethernet cables (category 5, RJ45). The printer must also be connected to a dedicated phone line to send and receive faxes.

Note: Your printer can be connected directly to the computer using an Ethernet

crossover cable (category 5, RJ45).

• USB Connection: The printer and your computer must be connected by a standard

A/B USB 2.0 cable. The printer must also be connected to a dedicated phone line to send and receive faxes.

Note: Communication cables are not included with your printer and must be purchased

separately. See your system administrator for help.

The Installation Guide is available online at www.xerox.com/office/6128MFPsupport

Phaser® 6128MFP Multifunction Printer

Initial Setup at the Control Panel

This section includes:

• Assigning the Printer’s Network Address on page 28

• Enabling the Printer for Faxing on page 29

• Enabling the Printer for Scanning on page 30

The first time you turn the printer on, the Initial Setup menu will provide you with an opportunity to:

• Set the language, date, and time.

• Change the network address acquisition method.

• Specify the fax phone number, so the printer can receive a fax.

• Set up advanced fax settings.

Note: After you have exited the Initial Setup menu, you can return to it by pressing the

System button, then Admin Menu > System Setup > Power On Wizard.

Assigning the Printer’s Network Address

The printer is set by default to be automatically recognized by the network, acquiring an IP address using DHCP. Network addresses assigned by DHCP are temporary. After a specified time, the network may assign a new IP address to the printer.

If your network administrator requires a static IP addresses for the printer, or you do not want the IP address of the printer to change, you must assign a network address to the printer manually.

Allowing the IP Address to be Assigned Automatically

If your printer is connected to a network that has a DHCP server, an IP address will be assigned when you turn the printer on.

If you are connected to a network that does not have a DHCP server, and you want the IP address assigned automatically, do the following:

1. On the control panel, use the up or down arrow to select Network Settings from the Initial Setup menu.

2. Select AutoIP from the list, and press the OK button.

3. Use the down arrow to select Exit Menu, then select Ye s to exit the menu.

An IP address will be assigned when you turn the printer on.

Note: To return to the Initial Setup menu, press the System button, then Admin Menu >

System Setup > Power On Wizard.

Specifying a Static IP Address

To assign a static IP address to the printer:

1. On the control panel, use the up or down arrow to select Network Settings from the Initial Setup menu.

2. Select Panel from the list, and press the OK button.

Phaser® 6128MFP Multifunction Printer

Initial Setup at the Control Panel

3. Type the IP address using the keypad, or use the up and down arrow buttons. Press the OK button when finished.

4. Type the Network Mask using the keypad, or use the up and down arrow buttons. Press the OK button when finished.

5. Type the Gateway Address using the keypad, or use the up and down arrow buttons. Press the OK button when finished.

6. Use the down arrow to select Exit Menu, then select Ye s to exit the menu.

Note: To return to the Initial Setup menu, press the System button, then Admin Menu >

System Setup > Power On Wizard.

Finding Your Printer’s IP Address

If you did not write down the IP Address, and need to know what it is, print the Configuration information page.

Note: The information page that prints automatically when you turn the machine on (by

default) is called the Startup Page. This page prints before the printer is recognized by the network, and the IP address shown on this page is not correct.

1. Press the System button on the control panel.

2. Select Information Pgs, and press the OK button.

3. Select Configuration and press the OK button.

The Configuration page will print. The printer’s IP address will be listed in the Network Setup section on the bottom left of the page.

Enabling the Printer for Faxing

To enable the printer to send or receive a fax:

1. On the control panel, use the up or down arrow to select Setup Fax (Basic) from the Initial Setup menu.

2. Select your country from the list, and press the OK button.

3. Type your fax phone number using the keypad, and press the OK button.

4. Use the down arrow to select Exit Menu, then select Ye s to exit the menu.

Adding Fax Numbers and Email Addresses to the Address Book

If you are connected to a network, you can add fax numbers and email addresses to the printer’s address book using CentreWare IS.

If you are connected via USB, you can add fax numbers and email addresses to the printer’s address book using the Address Book Editor utility.

For more information see Faxing on page 89 and Scanning on page 77.

Phaser® 6128MFP Multifunction Printer

Initial Setup at the Control Panel

Enabling the Printer for Scanning

The printer is enabled for scanning (if you are connected to a network), but you can not scan until scanning is set up in CentreWare IS.

If you are connected via USB, you can scan to a folder on your computer, or scan into an application after you have installed the scan drivers and the Express Scan Manager utility.

Note: If you are connected via USB, you can not scan to an email address or a network

location (a shared folder on your computer).

For more information see Scanning Setup Overview on page 37.

Phaser® 6128MFP Multifunction Printer

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