Xerox 5222 User Manual

System Administration
X
User Guide
Guide
E3022EN0-1
ME3612E4-1
© 2007 by Fuji Xerox Co., Ltd. All rights reserved.
®
Xerox
and all Xerox products mentioned in this publication are trademarks of Xerox
Corporation. Product names and trademarks of other companies are hereby acknowledged.
The information in this document is correct at the time of publication. Xerox reserves the right at any time to change the information without notice. Changes and technical updates will be added in subsequent editions of the documentation. For the latest information go to www.xerox.com
.
Products Subject To Ordinary Export Regulations
An export of this product is strictly limited in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States. You must obtain, if you wish to export this product, any appropriate export license from the Japanese Government or its agency and/or re-export approval from the U.S. Government or its agency.
Products Subject To Supplementary Export Regulations
An export of this product is strictly limited in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States. You must obtain, if you know the product is to be used, or was used for development, manufacturing or use of any mass destructive weapons including nuclear weapon, chemical weapon or biological weapon because of a dealing document such as legal contract or information from the importer, any appropriate export license from the Japanese Government or its agency and/or re-export approval from the U.S. Government or its agency.

Table of Contents

1 Before Using the Machine ...................................................................13
Xerox Welcome Center .........................................................................13
Serial Number ...................................................................................13
Language Displayed on the Touch Screen ...........................................14
Conventions ..........................................................................................14
Related Information Sources .................................................................16
2 Paper and Other Media ........................................................................17
Loading Paper .......................................................................................17
Preparing Paper for Loading .............................................................17
Trays 1 & 2/Two Tray Module (Trays 3 & 4) .....................................17
High Capacity Tandem Tray (Trays 3 & 4) .......................................18
Bypass Tray (Tray 5) ........................................................................19
High Capacity Feeder (Tray 6) .........................................................20
Envelope Tray ...................................................................................22
Auto Tray Switching ..............................................................................22
Storing and Handling Paper ..................................................................23
Supported Paper Sizes and Types ........................................................23
Supported Paper Sizes .....................................................................23
Supported Paper Types ....................................................................26
3 Maintenance..........................................................................................29
Ordering Supplies ..................................................................................29
Cleaning the Machine ............................................................................29
Control Panel and Touch Screen ......................................................29
Document Glass and Document Feeder Glass ................................30
Document Feeder Rollers .................................................................30
Replacing the Drum Cartridge ...............................................................30
Removing the Old Drum Cartridge ...................................................31
Inserting the New Drum Cartridge ....................................................31
Replacing the Toner Cartridge ..............................................................33
Removing the Old Toner Cartridge ..................................................33
Inserting the New Toner Cartridge ....................................................34
Loading Staples in the Integrated Office Finisher (Optional) .................34
Loading Staples in the Office Finisher LX (Optional) ............................35
Loading the Booklet Staples in the Office Finisher LX (Optional) .........37
Emptying the Hole Punch Waste Container (Optional) .........................37
4 Job Status .............................................................................................39
Job Status .............................................................................................39
3
Active Jobs ............................................................................................ 40
Completed Jobs .................................................................................... 41
Secure Print Jobs & More ..................................................................... 42
Charge Print ..................................................................................... 43
Private Charge Print ......................................................................... 44
Secure Print ...................................................................................... 44
Sample Set ....................................................................................... 45
Delayed Print .................................................................................... 46
Public Mailbox .................................................................................. 46
Undelivered Faxes ............................................................................47
5 Machine Status..................................................................................... 49
Machine Information ..............................................................................49
General Information .......................................................................... 50
Paper Tray Status .............................................................................50
Print Mode ........................................................................................51
Overwrite Hard Disk ......................................................................... 52
Print Reports .....................................................................................52
Automatically Printed Reports/Lists ..................................................57
Fax Receiving Mode .........................................................................58
Faults .................................................................................................... 58
Supplies ................................................................................................58
Billing Information .................................................................................. 59
Billing Information ............................................................................. 59
User Account Billing Information ...................................................... 59
Tools ..................................................................................................... 60
System Settings ................................................................................60
Setup ................................................................................................ 60
Accounting ........................................................................................61
Authentication/Security Settings .......................................................61
6 Setups ................................................................................................... 63
Setting Procedure .................................................................................63
1. Enter the System Administration Mode ........................................63
2. Configure a Feature ...................................................................... 64
3. Exit the System Administration Mode ...........................................64
Main Menu on the [Tools] Screen .........................................................65
System Settings .................................................................................... 65
Common Service Settings ................................................................ 65
Machine Clock/Timers ................................................................. 66
Audio Tones .................................................................................67
Screen/Button Settings ................................................................68
Paper Tray Settings .....................................................................70
Image Quality ...............................................................................72
Reports ........................................................................................72
Maintenance ................................................................................74
4
Watermark ...................................................................................76
Other Settings ..............................................................................77
Copy Service Settings ......................................................................84
Copy Tab .....................................................................................84
Copy Defaults ..............................................................................85
Copy Control ................................................................................88
Original Size Defaults ..................................................................89
Reduce/Enlarge Presets ..............................................................90
Connectivity & Network Setup ..........................................................90
Port Settings ................................................................................90
Protocol Settings ..........................................................................92
Machine’s E-mail Address/Host Name ........................................93
Proxy Server Settings ..................................................................94
Outgoing/Incoming E-mail Settings ..............................................95
Remote Authentication Server Settings .......................................96
Security Settings ..........................................................................97
Other Settings ............................................................................100
Print Service Settings .....................................................................100
Allocate Memory ........................................................................ 101
Other Settings ............................................................................103
Scan Service Settings .....................................................................105
Scan Defaults .............................................................................105
Scan to PC Defaults ...................................................................106
Original Size Defaults ................................................................107
Output Size Defaults ..................................................................107
Reduce/Enlarge Presets ............................................................108
Other Settings ............................................................................108
Fax Service Settings .......................................................................109
Screen Defaults .........................................................................109
Fax Defaults ...............................................................................109
Fax Control ................................................................................111
Fax Received Options ................................................................114
Reduce/Enlarge Presets ............................................................114
Original Size Defaults ................................................................115
Local Terminal Information ........................................................115
Internet Fax Control ...................................................................116
E-mail/Internet Fax Service Settings ..............................................118
E-mail Control ............................................................................118
Mailbox/Stored Document Settings ................................................120
Mailbox Service Settings ............................................................120
Stored Document Settings .........................................................121
Job Flow Service Settings ..............................................................121
Setup ...................................................................................................122
Create Mailbox ................................................................................122
[Link Job Flow Sheet to Mailbox] Screen ...................................123
Stored Programming .......................................................................124
Registering Operations with a Job Number ...............................124
5
Create Job Flow Sheet ...................................................................125
[Mailbox - Link Job Flow Sheet to Mailbox] Screen ...................125
[Create Job Flow Sheet] Screen ................................................126
Create Job Flow Sheet Keyword ....................................................127
Add Address Book Entry ................................................................127
Create Fax Group Recipients .........................................................131
Add Fax Comment .......................................................................... 132
Paper Tray Attributes ......................................................................132
Accounting ..........................................................................................132
Create/View User Accounts ............................................................133
View Accounts ................................................................................134
Reset User Accounts ......................................................................135
System Administrator’s Meter (Copy Jobs) .................................... 136
Accounting Type .............................................................................136
Accounting Login Screen Settings ..................................................137
Fax Billing Data ..............................................................................137
Charge Rate per Unit .................................................................137
Auto Reset of User Billing Information ............................................ 138
Copy Activity Report .......................................................................138
Authentication/Security Settings .........................................................138
System Administrator Settings ....................................................... 138
System Administrator’s Login ID ................................................139
System Administrator’s Passcode .............................................139
Authentication .................................................................................139
Login Type ................................................................................. 140
Access Control ........................................................................... 140
Create/View User Accounts .......................................................141
Reset User Accounts .................................................................141
Create Authorization Groups .....................................................141
User Details Setup ..................................................................... 142
System Administrator Maximum Login Attempts .......................143
Passcode Policy ........................................................................143
Charge / Private Print Settings .................................................. 143
Allow User to Disable Active Settings ............................................. 144
Job Status Default .......................................................................... 144
Active Jobs View ........................................................................ 145
Completed Jobs View ................................................................145
Overwrite Hard Disk ....................................................................... 145
Number of Overwrites ................................................................ 145
Scheduled Image Overwrite ......................................................146
7 CentreWare Internet Services ...........................................................147
Information Checklist ...........................................................................147
CentreWare Internet Services Environments ...................................... 148
CentreWare Internet Services Installation ........................................... 148
Installation Procedure ..................................................................... 148
Network Communication Setup ...................................................... 148
6
Test Access ....................................................................................150
Selecting Transport Protocols .............................................................151
Screen Layout .....................................................................................151
Services ...............................................................................................152
Default User ID and Passcode .......................................................154
Status ..................................................................................................154
General ...........................................................................................154
Trays ...............................................................................................154
Consumables ..................................................................................155
Jobs .....................................................................................................156
Active Jobs .....................................................................................156
Job History List ...............................................................................156
Error History ....................................................................................158
Print .....................................................................................................158
Job Submission ..............................................................................158
Scan ....................................................................................................160
Job Templates ................................................................................160
Mailbox ...........................................................................................165
Job Flow Sheets .............................................................................169
Properties ............................................................................................173
Properties Features ........................................................................174
Support ................................................................................................224
8 Printer Environment Settings............................................................225
Windows TCP/IP .................................................................................225
Quick Network Setup (DHCP) ........................................................225
Quick Network Setup (Static IP) .....................................................226
NetWare ..............................................................................................228
Information Checklist ......................................................................228
NetWare Environments ...................................................................228
NetWare Installation .......................................................................229
UNIX TCP/IP .......................................................................................232
Information Checklist ......................................................................232
UNIX TCP/IP Environments ............................................................233
UNIX TCP/IP Installation ................................................................233
Printing ............................................................................................240
Printer Status ..................................................................................243
-C Option ........................................................................................245
EtherTalk .............................................................................................249
Information Checklist ......................................................................249
EtherTalk Environments .................................................................249
EtherTalk Installation ......................................................................250
Microsoft Networking ...........................................................................251
Information Checklist ......................................................................251
SMB Environments .........................................................................252
7
SMB Installation ..............................................................................252
TCP/IP (LPD or Port9100) .................................................................. 255
Information Checklist ......................................................................255
TCP/IP (LPD or Port9100) Environments .......................................256
TCP/IP (LPD or Port9100) Installation ............................................ 256
USB Port .............................................................................................259
Information Checklist ......................................................................259
USB Port Environment ...................................................................260
USB Port Installation ......................................................................260
IPP (Internet Printing Protocol) ........................................................... 262
Information Checklist ......................................................................262
IPP Environment .............................................................................262
IPP Installation ................................................................................263
Computer Setup ............................................................................. 265
Test Print ........................................................................................265
9 E-mail Environment Settings ............................................................267
E-mail Overview ..................................................................................267
Information Checklist ...........................................................................268
E-mail Environments ........................................................................... 269
E-mail Installation ................................................................................ 269
Installation Procedure ..................................................................... 269
Network Communication Setup ...................................................... 270
Test Mail ......................................................................................... 272
10 Scanner Environment Settings......................................................... 275
Scanning Overview .............................................................................275
Scanning with the machine .............................................................275
Scanning Process ...........................................................................276
Scan to E-mail Setup .......................................................................... 276
Prerequisites for Scan to E-mail Setup ...........................................276
Procedure for Scan to E-mail Setup ...............................................277
Scan to E-mail Troubleshooting .....................................................278
Scan to Mailbox Setup ........................................................................ 278
Prerequisites for Scan to Mailbox Setup ........................................278
Procedure for Scan to Mailbox Setup through
CentreWare Internet Services ........................................................279
Procedure for Scan to Mailbox Setup through the Control Panel ...280
Computer Setup ............................................................................. 280
Network Scanning Setup .....................................................................280
Prerequisites for Network Scanning Setup .....................................280
Procedure for Network Scanning Setup ......................................... 281
Computer Setup ............................................................................. 281
Scan to Home Setup ........................................................................... 281
Prerequisites for Scan to Home Setup ...........................................282
Procedures for Scan to Home Setup ..............................................282
8
Scan to PC Setup (FTP) ......................................................................283
Prerequisites for Scan to PC Setup (FTP) ......................................283
Procedure for Scan to PC Setup (FTP) ..........................................284
Scan to PC Setup (SMB) .....................................................................284
Prerequisites for Scan to PC Setup (SMB) .....................................284
Procedure for Scan to PC Setup (SMB) .........................................285
Job Flow Service Setup .......................................................................285
11 Internet Fax .........................................................................................287
Internet Fax Overview .........................................................................287
Information Checklist ......................................................................287
Internet Fax Environments ..................................................................288
Internet Fax Installation .......................................................................288
Installation Procedure .....................................................................288
Network Communication Setup ......................................................289
Test Internet Fax .............................................................................291
12 Server Fax ...........................................................................................293
Server Fax Overview ...........................................................................293
Server Fax Environments ....................................................................293
Server Fax Installation .........................................................................294
Installation Procedure .....................................................................294
Fax Server Installation and Configuration .......................................294
Machine Configuration ....................................................................295
Test Server Fax Transmission ........................................................296
13 Security - Encryption/Digital Signature............................................297
Types of Encryption/Digital Signature Services Available ...................297
Configuration of HTTPS (SSL/TLS) Communication Encryption ........298
Installation Overview .......................................................................298
Configuring Certificates with CentreWare Internet Services ...........299
Configuration of E-mail Encryption/Digital Signature ..........................300
Installation Overview .......................................................................300
Configuring S/MIME Certificates with
CentreWare Internet Services ........................................................300
Configuration of Scan File Signatures (PDF/XPS Documents) ...........303
Installation Overview .......................................................................303
Configuring Scan File certificates with
CentreWare Internet Services ........................................................303
Configuration of IPsec .........................................................................305
14 Authentication and Account Administration...................................307
Overview of Authentication ..................................................................307
Users Controlled by Authentication ................................................307
Types of Authentication ..................................................................308
Functions Controlled by Authentication ..........................................309
9
Authentication for Job Flow Sheets and Mailboxes ............................310
Job Flow Sheet Types ....................................................................311
Types of Mailboxes .........................................................................314
Linking Job Flow Sheets to Mailboxes ........................................... 318
Overview of Account Administration ................................................... 320
Types of Account Administration ....................................................320
Management Features and Services .............................................320
Xerox Standard Accounting ................................................................326
Overview .........................................................................................326
Installation Checklist ....................................................................... 326
Enabling Xerox Standard Accounting (from Internet Services) ......326
Creating a Group Account ..............................................................327
Creating a User Account and Setting Usage Limits .......................327
Maximum Usage Limits and Resetting Individual Usage Limits .....327
Using XSA at the machine ..............................................................328
Resetting Usage Data ....................................................................328
Printing a Usage Report .................................................................329
Enabling XSA in your Print Drivers .................................................329
Backing Up XSA data and settings and Cloning to another device 329
802.1x Authentication ..........................................................................330
Local Machine Authentication Setup ...................................................331
Remote Authentication Setup .............................................................332
Configuring Remote Authentication for Kerberos (Windows 2000) 333
Configuring Remote Authentication for Kerberos (Solaris) .............333
Configuring Remote Authentication for SMB ..................................333
Configuring Remote Authentication for LDAP ................................334
Network Authentication Setup .............................................................335
Xerox Secure Access Setup ............................................................... 337
Configuring Xerox Secure Access to Work with
Remote Authentication ...................................................................338
Enabling Specific Xerox Secure Access Settings ...........................338
15 Problem Solving.................................................................................341
Fault Clearance Procedure .................................................................341
Paper Jams .........................................................................................342
Paper Jams in Cover A ...................................................................345
Paper Jams in Cover B ...................................................................346
Paper Jams in Cover C ..................................................................347
Paper Jams in Cover E ...................................................................347
Paper Jams in Trays 1 and 2, Trays 3 and 4 (Optional), and
the Envelope Tray (Optional) ..........................................................348
Paper Jams in the High Capacity Tandem Tray (Optional) ............348
Paper Jams in Tray 5 (Bypass) ......................................................349
Paper Jams in the Duplex Module Cover D (Optional) ...................349
Paper Jams in the High Capacity Feeder (Optional) ......................349
Paper Jams in the Integrated Office Finisher (Optional) ................351
10
Paper Jams in the Office Finisher LX (Optional) ............................351
Document Jams ..................................................................................353
Stapler Faults ......................................................................................354
Staple Jams in the Integrated Office Finisher (Optional) ................355
Staple Jams in the Office Finisher LX (Optional) ............................356
Common Problems ..............................................................................358
Network-related Problems ...................................................................362
Problem Solving Procedure ............................................................362
SMB ................................................................................................362
Netware ..........................................................................................366
UNIX ...............................................................................................369
TCP/IP ............................................................................................371
EtherTalk ........................................................................................373
Bonjour ...........................................................................................374
CentreWare Internet Services ........................................................375
Scanning Services ..........................................................................376
E-mail Services ...............................................................................378
Internet/Intranet Connection ...........................................................379
IPv6 Addresses ...............................................................................381
Fault Codes .........................................................................................382
Screen Messages ...........................................................................419
Xerox Welcome Center .......................................................................420
16 Appendix .............................................................................................421
Specifications ......................................................................................421
Machine Specifications ...................................................................421
Paper Supply ..................................................................................423
Paper Output ..................................................................................424
Electrical Specifications ..................................................................425
Specifications for the Fax Service ..................................................426
Emulation Parameters .........................................................................427
PCL Emulation ................................................................................427
PDF Direct Printing .........................................................................430
Machine Software Upgrade .................................................................430
Xerox Extensible Interface Platform (XEIP) ........................................431
Configuring XEIP ............................................................................432
17 Index ....................................................................................................435
11
12

1 Before Using the Machine

Welcome to the Xerox family of WorkCentre products.
This System Administration Guide provides detailed information, technical specifications and procedures for using the integral features of the machine.

Xerox Welcome Center

If you need assistance during or after product installation, visit the Xerox website for on-line solutions and support.
http://www.xerox.com/support
If you require further assistance, contact our experts at the Xerox Welcome Center. A telephone number for the local representative may have been provided when the product was installed. For convenience and future reference, please record the telephone number in the space below.
Welcome Center or local representative telephone number:
#
Xerox US Welcome Center: 1-800-821-2797
Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769)

Serial Number

When you call the Welcome Center you will need to provide the serial number which is located on the left side of the machine behind Cover A, as shown in the diagram.
For your convenience, record the serial number in the space below.
Serial Number:
Keep a record of any error messages. This information helps us solve problems faster.
13
1 Before Using the Machine

Language Displayed on the Touch Screen

The language of the touch screen can be changed in the following two ways:
To change the language for temporary use, press the <Language> button on the control panel, and then select the required language.
NOTE: The language returns to the default language after rebooting the machine.
To change the default language, enter the System Administration mode, press the <Machine Status> button, and then select [Tools] > [System Settings] > [Common Service Settings] > [Screen/Button Settings] > [Default Language]. On the [Default Language] screen, select the required language as the default language. For more information, refer to the
Setups chapter on page 63.

Conventions

This section describes the conventions used throughout this System Administration Guide. In this guide, you will find that some terms are used interchangeably:

Orientation

Paper is synonymous with media.
Document is synonymous with original.
Xerox WorkCentre 5222/5225/5230 is synonymous with the machine.
Orientation is used to mean the direction of images on the page. When the image is upright, the paper (or other media) can be either long edge feed or short edge feed.
Long Edge Feed (LEF)
When loading documents long edge feed into the document feeder, load with one of the long edges facing into the document feeder, with the short edges facing the front and back of the document feeder. When loading paper long edge feed into a paper tray, place the paper with one of the long edges toward the left-hand side and one of the short edges toward the front of the tray.
Short Edge Feed (SEF)
When loading documents short edge feed into the document feeder, load with one of the short edges facing into the document feeder, with the long edges facing the front and back of the document feeder. When loading paper short edge feed into a paper tray, place the paper with one of the short edges toward the left-hand side and one of the long edges toward the front of the tray.
14
LEF Orientation
Paper feed direction
SEF Orientation
Paper feed direction

Text in [Square Brackets]

Indicates the names of the screens, tabs, buttons, features, and option categories. Square brackets are also used when referring to file and folder names on a PC.
For example:
Select [Original Type] on the [Image Quality] screen.
Select [Save].

Text in <Angle Brackets>

Indicates the names of the hard buttons, numeric or symbol buttons, lights on the control panel, or symbols on the power switch label.
For example:
Press the <Machine Status> button to display the [Machine Information] screen.
Press the <C> button on the control panel to clear the suspended job.

Italic Typeface

Italic typeface is used to indicate references to other sections and chapters.
Conventions

Warnings

Cautions

For example:
For more information, refer to “Loading Paper” on page 17.
Job Status – page 39.
Warnings are statements that alert you to the possibility of personal harm.
For example:
WARNING
If you need to pull out a tray to remove paper jam, contact your local Xerox representative.
Cautions are statements that suggest the possibility of mechanical damage as a result of an action.
For example:
CAUTION
Always follow all warning instructions marked on or supplied with this product.

Notes

Notes are statements that provide additional information.
For example:
NOTE: If the document feeder is not installed, this feature is not available.
15
1 Before Using the Machine

Related Information Sources

The following sources of information are available for the machine.
User Guide
This guide is intended for general users and describes how to use the features of the machine, such as copy, scan, and fax.
System Administration Guide
This guide is intended for the System Administrator and provides information such as the supported paper and media, troubleshooting tips, how to configure network and security settings, and how to replace consumables.
Quick Network Setup Guide
This guide is intended for the System Administrator and provides TCP/IP setup procedures.
Quick Use Guide
This guide is intended for general users and describes how to use some useful features on the machine and how to replace toner and drum cartridges.
Quick Scan Features Setup Guide
This guide is intended for the System Administrator and describes how to configure scanning services.
NOTE: Please note that the screens shown in these guides apply to a fully configured machine and therefore may not exactly represent the configuration being used.
16

2 Paper and Other Media

The machine is designed to use various paper types and other media. This chapter provides information on loading paper and other types of media into the machine.

Loading Paper

The machine can be equipped with various paper trays. Depending on the machine configuration, up to six paper trays are available including the Envelope Tray. This section provides information on how to load paper into each type of tray.
NOTE: Make sure the side and rear paper guides on the trays are properly positioned to match the size of paper loaded. If there is a gap between the paper stack and the guides, paper may not be fed into the machine properly, or paper jams may occur.
For information on the paper sizes and media types for each tray, refer to
Paper Sizes and Types on page 23
For information on the acceptable range of paper sizes and capacity for each tray, refer to
Paper Supply in the Appendix chapter on page 423.
.

Preparing Paper for Loading

Before loading paper into the paper trays, fan the edges. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams.
NOTE: To avoid paper jams and misfeeds, do not remove paper from its packaging until required.

Trays 1 & 2/Two Tray Module (Trays 3 & 4)

Trays 1 to 4 can be loaded with standard and non-standard sized paper.
NOTE: If the machine is processing a job, do not open the active paper tray.
1.
Pull out the paper tray towards you.
NOTE: To avoid jams and misfeeds, do not load paper on top of any remaining paper in the tray. Remove the paper, and reload it on top of the new stock loaded.
Supported
2.
If required, move the paper tray guides further out to load the new stock. To adjust the side and rear guides, pinch the guide lever on each guide and slide the guides to their new position. To secure the guides in position, release the levers.
17
2 Paper and Other Media
NOTE: When changing the size or type of stock in the tray, refer to
Settings in the Setups chapter on page 70.
3.
Load the paper neatly and tightly against the left-hand side of the tray.
NOTE: Do not load paper above the maximum fill line.
NOTE: When making single/double sided copies on perforated paper, load the paper to feed the opposite side of the perforated edge first. Feeding the perforated edge first may cause paper jams.
4.
If the paper guides have been moved, slide the guides to just touch the edge of the paper.
NOTE: When loading standard size paper, set the guides onto the notches on the tray to match the paper size. The machine recognizes 8K/16K paper as standard sizes even though the paper trays have no notches for these sizes.
Paper Tray
5.
Close the paper tray.
NOTE: Paper can be loaded either short edge feed or long edge feed.
6.
Set the machine to detect the paper size automatically, or manually specify the required size. For more information, refer to
NOTE: Paper sizes detected by the machine vary depending on the system settings. For more information, refer to
Paper Size in the Setups chapter on page 70.
Paper Size Settings in the Setups chapter on page 78.

High Capacity Tandem Tray (Trays 3 & 4)

The High Capacity Tandem Tray (Trays 3 and 4) allows you to load up to 2,000 sheets of paper.
NOTE: You cannot load custom size paper into the High Capacity Tandem Tray.
1.
Pull out Tray 3 or 4. The elevator in the tray lowers.
2.
Place the paper stock tightly against the left rear corner of the tray.
Long edge feed (LEF)
Short edge feed (SEF)
18
NOTE: Do not load paper above the maximum fill line.
NOTE: Always load paper into the tray in the orientation shown in the diagram.
3.
Close the tray.
The elevator rises and positions the paper for use.

Bypass Tray (Tray 5)

The bypass tray allows you to use a variety of paper types. The bypass tray is located on the left-hand side of the machine. A tray extension is provided to accommodate larger sized paper. After loading paper stock in the bypass tray, make sure that the bypass tray settings on the touch screen match the paper size and type of stock loaded. If they do not match, reprogramming is required. For more information on programming of the bypass tray, refer to the Copy chapter in the User Guide.
NOTE: To avoid paper jams, make sure that the paper size and paper type settings are identical to the paper stock loaded.
1.
Load the paper neatly into the bypass tray, making sure that the paper stock is in the center of the tray.
Loading Paper
NOTE: Do not load paper above the maximum fill line.
NOTE: When making single/double sided copies on perforated paper, load the paper to feed the opposite side of the perforated edge first. Feeding the perforated edge first might cause paper jams.
NOTE: If, when making copies or prints on thick-stock paper, the paper will not feed into the machine, apply a curl to the paper as shown in the illustration above. Note however, that excessively bending or folding the paper might cause paper jams.
NOTE: When loading envelopes, make sure the flaps are closed and that the envelopes are oriented on the tray so that the edge with the flaps will enter the machine first. However, when loading C5-size envelopes, set them long edge feed so that the edge with the flaps will face toward you.
2.
Slide the side guides towards the paper until they are just touching the edge of the stock.
19
2 Paper and Other Media

High Capacity Feeder (Tray 6)

The High Capacity Feeder (Tray 6) allows you to load up to 2,000 sheets of paper.
NOTE: You cannot load custom size paper into the High Capacity Feeder.
1.
Pull out Tray 6.
2.
Remove the screw from the guide at the back of the tray, and remove the guide from the tray.
3.
Insert the projections on the bottom of the guide into the paper size holes on the tray (1). Insert the projection on the tray into the paper size hole on the guide (2), and then tighten the screw removed in step 1.
4.
Remove the screw from the guide at the front of the tray, and remove the guide from the tray.
20
5.
Insert the projections on the bottom of the guide into the paper size holes on the tray (1). Insert the projection on the tray into the paper size hole on the guide (2), and then tighten the screw removed in step 4.
6.
Pull up the end-guide lever along the slot (1), adjust the position of the lever to the size of the paper (2), and then push the lever back into its position (3).
NOTE: Do not use the slot at the left of the 8.5” slot on the end guide.
Loading Paper
7.
Open the end guide, and place the paper stack tightly against the right edge of the tray.
NOTE: Do not load paper above the maximum fill line.
8.
Close the end guide.
9.
Push the tray in gently until it stops.
21
2 Paper and Other Media

Envelope Tray

The Envelope Tray allows you to stack up to 43 mm of envelopes.
NOTE: Insert the Envelope Tray in the slot for Tray 1 only. Inserting the Envelope Tray in any other slot will damage it.
1.
Pull out the Envelope Tray.
2.
Load the envelopes in the Envelope Tray with the side to be printed face up and the edge with the flap against the left edge of the tray.
3.
Adjust the paper guides to the size of the envelopes.

Auto Tray Switching

The machine automatically switches from one tray to another under the following conditions.
When an active tray runs out of paper during printing.
When the paper size of the selected tray differs from that detected upon document scanning.
When the selected tray is open upon paper feeding.
When the selected tray malfunctions upon paper feeding.
NOTE: The bypass tray is not subject to Auto Tray Switching.
NOTE: The paper tray and paper type priority settings can be programmed in the
System Administration mode. For more information, refer to
Setups chapter on page 71 page 78.
Paper Tray Priority in the
and
Paper Size Settings in the Setups chapter on
22
When not in use, the paper trays can be opened and loaded with paper while the machine is running. However, do not open an active paper tray. This will cause the machine to stop the job that is being processed.

Storing and Handling Paper

Always use high quality, xerographic grade paper in the machine. Damaged, curled, or damp paper can cause jams and image quality problems. Follow these simple rules to store paper.
Store paper in dry conditions, away from extreme heat or cold, such as radiators or open windows.
Store paper flat on a shelf or pallet above floor level.
Leave the paper wrapped and boxed until ready to be used.
Re-wrap partly used packages of paper.
NOTE: Do not store paper in the paper trays.

Supported Paper Sizes and Types

This section lists the sizes and types of paper that can be used with the machine.
Storing and Handling Paper

Supported Paper Sizes

The following table lists the paper sizes supported by each paper tray, output tray, and the duplex module.
NOTE: For the capacity of each tray, refer to
Standard Sizes
NOTE: The standard sizes of paper that can be detected vary depending on the paper
size table specified by the System Administrator. For information on setting the paper size table, refer to
Paper Trays - Standard Sizes
Paper Size
A6 105.0 148.0 LEF O
A5 148.0 210.0 SEF O
Dimensions
(mm)
Appendix
on page 421.
Paper Size Settings in the Setups chapter on page 78.
Tray 1, 2
LEF/
SEF
LEF O
/
Tray 3, 4
(Two Tray
Module)
Tray 3, 4
(High
Capacity
Tandem
Tray)
Tray 5
(Bypass
Tray)
Tray 6
(High
Capacity
Feeder)
Envelope
Tray
A4 210.0 297.0 SEF O O
LEFOOOO
A3 297.0 420.0 SEF O O
B6 128.5 182.0 SEF O
B5 182.0 257.0 SEF O O
LEF O
B4 257.0 364.0 SEF O O
5.5 × 8.5” 139.7 215.9 SEF O O
LEF O
23
2 Paper and Other Media
Tray 1, 2
/
Tray 3, 4
(Two Tray
Paper Size
Dimensions
(mm)
LEF/
SEF
Module)
7.25 × 10.5” 184.2 266.7 SEF O
LEF O O O O
8.5 × 11” 215.9 279.4 SEF O O
LEF O O O O
8.5 × 13” 215.9 330.2 SEF O O
8.5 × 14” 215.9 355.6 SEF O O
11 × 17” 297.4 431.8 SEF O O
16K (Taiwan) 194.0 267.0 SEF O
LEF O
8K (Taiwan) 267.0 388.0 SEF O
16K (China) 195.0 270 SEF O
LEF O
8K (China) 270.0 390.0 SEF O
Postcard 100.0 148.0 LEF O
Tray 3, 4
(High
Capacity
Tandem
Tray)
Tray 5
(Bypass
Tray)
Tray 6
(High
Capacity
Feeder)
Envelope
Tray
Prepaid Postcard
4 x 6” 101.6 152.4 LEF O
European 3 (Chouyoukei
3) Envelope
Commercial 10 Envelope
Monarch Envelope
DL Envelope 110.0 220.0 LEF O O
C4 Envelope 229.0 324.0 SEF O
C5 Envelope 162.0 229.0 LEF O O
200.0 148.0 SEF O
120.0 235.0 LEF O
104.8 241.3 LEF O O
98.4 190.5 LEF O O
O : Available blank : Not available
24
Output Trays/Duplex Module - Standard Sizes
Supported Paper Sizes and Types
Paper Size
A6 105.0 148.0 LEF O O O
A5 148.0 210.0 SEF O O O O
A4 210.0 297.0 SEF O O O O O
A3 297.0 420.0 SEF O O O O O
B6 128.5 182.0 SEF O O O
B5 182.0 257.0 SEF O O O O
B4 257.0 364.0 SEF O O O O O
5.5 × 8.5” 139.7 215.9 SEF O O O O
7.25 × 10.5” 184.2 266.7 SEF O O O O
8.5 × 11” 215.9 279.4 SEF O O O O O
Dimensions
(mm)
LEF/
SEF
LEFOOO O
LEFOOOOO
LEFOOOOO
LEFOOO O
LEFOOOOO
Center
Tray
Left Side
Tray
Integrated
Office
Finisher
Office
Finisher
LX
Duplex
Module
LEFOOOOO
8.5 × 13” 215.9 330.2 SEF O O O O O
8.5 × 14” 215.9 355.6 SEF O O O O O
11 × 17” 297.4 431.8 SEF O O O O O
16K (Taiwan) 194.0 267.0 SEF O O O O
LEFOOOOO
8K (Taiwan) 267.0 388.0 SEF O O O O O
16K (China) 195.0 270 SEF O O O O
LEFOOOOO
8K (China) 270.0 390.0 SEF O O O O O
Postcard 100.0 148.0 LEF O O O
Prepaid Postcard
4 x 6” 101.6 152.4 LEF O O O
European 3 (Chouyoukei
3) Envelope
Commercial 10 Envelope
Monarch Envelope
200.0 148.0 SEF O O O
120.0 235.0 LEF O O O
104.8 241.3 LEF O O O
98.4 190.5 LEF O O O
DL Envelope 110.0 220.0 LEF O O O
C4 Envelope 229.0 324.0 SEF O O O
C5 Envelope 162.0 229.0 LEF O O O
O : Available blank : Not available
25
2 Paper and Other Media
Paper Trays - Non-standard Sizes
Tra y 1 , 2
Paper
Size
/
Tray 3, 4
(Two Tray
Modules)
Tray 3, 4
(High Capacity
Tandem Tray)
Tray 5
(Bypass Tray)
Tray 6
(High Capacity
Feeder)
Envelope Tray
Width 139.7-297.0 mm
5.5-11.8” Not Available
Length 182.0-431.8 mm
7.2-17.2”
88.9-297.0 mm
3.6-11.8”
98.4-431.8 mm
3.9-17.2”
Output Trays/Duplex Module - Non-standard Sizes
Paper
Size
Width 88.9-297.0 mm
Length 98.4-431.8 mm
Center Tray Left Side Tray
3.6-11.9”
3.9-17.2”
88.9-297.0 mm
3.6-11.9”
98.4-432.0 mm
3.9-17.3”
Integrated
Office Finisher
88.9-297.0 mm
3.6-11.9”
98.4-431.8mm
3.9-17.2”

Supported Paper Types

The following table lists the paper types supported by each paper tray, duplex module, and the finisher.
WARNING
Not Available
Office Finisher
LX
210.0-297.0 mm
8.4-11.9”
182.0-431.8 mm
7.3-17.2”
148.7-241.0 mm
5.9-9.6"
98.4-162.0 mm
3.9-6.4”
Duplex Module
139.7-297.0 mm
3.5-11.9”
182.0-431.8 mm
5.1-17.2”
Paper Trays
Do not use conductive paper, e.g. carbonic paper or coated paper.
Tray 2,
Tray 3, 4
2
Paper Type
Plain
Plain Reload*
Recycled O O O O
Custom Paper 1 - 5
Punched O O O O
Letterhead O O O O
Pre-Printed O O O O
Other O O O O
Lightweight 56-63 O O O O
Heavyweight 106-169 O O O
Weight g/m
1
60-105
Tray 1
OOOO
OOOO
OOOO
(Two Tray
Module/
High Capacity
Tandem Tray)
Tray 5
(Bypass
Tray)
Tray 6
(High
Capacity
Feeder)
Envelope
Tray
26
Extra Heavyweight
170-215
OOO
Paper Type
Weight g/m
Supported Paper Sizes and Types
Tray 2,
Tray 3, 4
2
Tra y 1
(Two Tray
Module/
High Capacity
Tandem Tray)
Tray 5
(Bypass
Tray)
Tray 6
(High
Capacity
Feeder)
Envelope
Tray
Bond Paper
Envelope
Labels O O O O
Transparency O O O O
170-215
170-215
OOO
OO
O : Available blank : Not available
*1: Plain Reload refers to paper already printed on one side.
NOTE: When printing onto postcards or envelopes, Extra Heavyweight should be selected, and the size should be specified.
NOTE: Depending on the heavyweight paper used, the paper cannot be loaded Short Edge Feed. In that case, load the paper Long Edge Feed.
NOTE: Depending on the type of paper used and the operating environment, the paper may not be fed into the machine properly, or print quality may be negatively affected.
27
2 Paper and Other Media
Output Trays/Duplex Module
2
Paper Type
Plain
Plain Reload*
Recycled O O O O O
Custom Paper 1 - 5
Punched O O O O O
Letterhead O O O O O
Pre-Printed O O O O O
Other O O O O O
Lightweight 56-63 O O O O O
Heavyweight 106-169 O O O O
Extra Heavyweight
Bond Paper 170-215 O O O O
Envelope 170-215 O O O
Labels O O O
Weight g/m
1
60-105
170-215
Center Tray
OOOOO
OOOO
OOOOO
OOOO
Left Side
Tray
Integrated
Office
Finisher
Office
Finisher LX
Duplex Module
Transparency O O O
O : Available blank : Not available
*1: Plain Reload refers to paper already printed on one side.
28

3 Maintenance

This chapter describes the maintenance tasks that are required periodically to maintain the machine in proper working order.

Ordering Supplies

A variety of supplies are available for the machine, including machine-specific consumables such as a toner cartridge, a drum cartridge, staple cartridges and refills. General-use supplies are also available, such as glass cleaners, cleaning solvents, paper and media products.
To obtain supplies, contact the local Xerox Sales Representative, giving the company name, the product number and the machine’s serial number.
Use the space below to record the telephone number.
Supplies Telephone Number:
NOTE: If you do not use the consumables recommended by Xerox, the performance of the machine may not be at its optimum level. Use only the consumables recommended by Xerox.

Cleaning the Machine

This section describes how to clean the machine to help maintain high performance.
WARNING
Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when used on electromechanical equipment. Before cleaning this product, unplug the product from the electrical outlet. Always use materials specifically designated for this product. The use of other materials may result in poor performance and create a hazardous situation. Always unplug this equipment from the electrical outlet before cleaning.

Control Panel and Touch Screen

Clean the exterior of the machine, touch screen, and control panel on a regular basis to keep them free from dust, dirt, and fingerprint smudges. Wipe the exterior surfaces with a soft, firmly wrung cloth moistened with water. Do not use cleaning agents other than water or neutral detergent. Wipe off any excess water with a dry cloth.
29
3 Maintenance

Document Glass and Document Feeder Glass

Clean the document cover and document glass monthly to prevent streaks, smears, and other marks from appearing on copies or prints. If the optional document feeder is installed, also clean the film and document feeder glass.
1.
Wipe the document cover and document glass with a soft cloth moistened with water or Xerox­approved cleaner to remove any marks, and then wipe with a soft, dry cloth.
2.
If the document feeder is installed, wipe the document feeder glass and the film on the cover with a soft cloth moistened with water or Xerox-approved cleaner to remove any marks, and then wipe with a soft, dry cloth.

Document Feeder Rollers

Feeder film
Document cover
Document feeder glass
Document glass
If the machine is installed with a document feeder, clean the feeder rollers monthly to prevent streaks appearing on the output and to prevent document feeder paper jams.
1.
Open the document feeder cover.
2.
Wipe the document feeder rollers while turning them with a soft cloth moistened with water to remove any dirt.
3.
Close the cover.

Replacing the Drum Cartridge

The drum cartridge is a customer replaceable unit. The machine will display a warning message before the drum reaches the end of its life. When the message is displayed, order a replacement cartridge to ensure continuous operation.
Document feeder rollers
30
CAUTION
Keep the drum and toner cartridges out of the reach of children. If a child accidentally swallows toner, spit it out, rinse mouth with water, drink water and consult a physician immediately.
When replacing the drum and toner cartridges, be careful not to spill the toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth as well as inhalation.
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