Xerox 510DP User Manual
Xerox Wide Format 510DP
Operator Manual
701P38535 January 2003
repared by:
A
erox Corporation
lobal Knowledge & Language Services
00 Phillips Road
uilding 845-17S
ebster, New York 14580-9791
S
XEROX Inc. 2001. All rights reserved.
rinted in the United States of America
EROX®, XEROX Wide Format 510dp, XES Synergix 8850 Digital Solution, Synergix
can System, the digital box icon, AccXES, and acronym, XEROX, are trademarks of
EROX CORPORATION.
01P38535 01/2002
Table of contents
EMC notices............................................................................................................................................................. iii
Australia/New Zealand........................................................................................................................................iii
European Union ..................................................................................................................................................iii
Canada ...............................................................................................................................................................iii
Japan ..................................................................................................................................................................iv
USA.....................................................................................................................................................................iv
Safety notes.............................................................................................................................................................. v
Introduction ............................................................................................................................................................ vii
Organization and content of this manual ...........................................................................................................vii
Terminology used in this manual ...................................................................................................................... viii
Conventions used in this manual...................................................................................................................... viii
1. Printer overview ................................................................................................................................................ 1
Printer orientation ............................................................................................................................................... 1
Main components ............................................................................................................................................... 2
Control panel ...................................................................................................................................................... 4
2. Powering on and off ......................................................................................................................................... 7
Powering off ........................................................................................................................................................ 8
Power consumption modes ................................................................................................................................ 8
3. Media.................................................................................................................................................................. 9
When a media roll empties ................................................................................................................................. 9
Loading the roll media ...................................................................................................................................... 10
Changing the roll media size and type ............................................................................................................. 14
Using the cut sheet feed-in shelf ...................................................................................................................... 16
Automatic media roll switching ......................................................................................................................... 17
Media storage tips ............................................................................................................................................ 17
4. Off-line Setup Menu........................................................................................................................................ 19
Setup Menu options .......................................................................................................................................... 19
Printer Menu ..................................................................................................................................................... 20
Accessing the Printer Menu ....................................................................................................................... 22
Enabling or disabling the audible indicators ............................................................................................... 22
Setting the timers........................................................................................................................................ 23
Adjusting the print density .......................................................................................................................... 23
Specifying the finisher configuration type................................................................................................... 24
Performing printer diagnostics.................................................................................................................... 24
Printing a test plot................................................................................................................................. 24
Viewing the recent fault log .................................................................................................................. 25
Displaying the billing meter counts............................................................................................................. 25
5. Care .................................................................................................................................................................. 27
When the toner cartridge needs replacement .................................................................................................. 27
Replacing the toner cartridge............................................................................................................................ 28
Replacing the toner waste bottle ...................................................................................................................... 31
Cleaning the printer surface ............................................................................................................................. 34
Ordering supplies.............................................................................................................................................. 35
Supply order list.......................................................................................................................................... 35
Supply order procedure .............................................................................................................................. 35
6. Problem solving.............................................................................................................................................. 37
Clearing media jams ......................................................................................................................................... 37
Fuser area jam ........................................................................................................................................... 38
Cutter area jam........................................................................................................................................... 40
XEROX WIDE FORMAT 510DP OPERATOR MANUAL i
TABLE OF CONTENTS
Roll media drawer jams.............................................................................................................................. 41
Status codes ..................................................................................................................................................... 44
Error messages ................................................................................................................................................ 45
Problem solving table ....................................................................................................................................... 46
Calling for service ............................................................................................................................................. 47
7. Technical data................................................................................................................................................. 49
Product specifications ....................................................................................................................................... 49
Media specifications ......................................................................................................................................... 51
Space requirements.......................................................................................................................................... 52
ii XEROX WIDE FORMAT 510dDPOPERATOR MANUAL
Australia/New Zealand
European Union
EMC notices
Changes or modifications to this equipment not specifically
approved by Fuji Xerox Australia PTA. Limited may void the user’s
authority to operate this equipment.
Shielded cables must be used with this equipment to maintain
compliance with the Radiocommunications Act 1992.
WARNING
This is a Class A product. In a domestic environment this
product may cause radio interference in which case the user
may be required to take adequate measures.
Changes or modifications to this equipment not specifically
approved by Xerox Europe may void the user’s authority to
operate this equipment.
Canada
Shielded cables must be used with this equipment to maintain
compliance with the EMC Directive (89/336/EEC).
WARNING
In order to allow this equipment to operate in proximity to
Industrial, Scientific and Medical (ISM) equipment, the
external radiation from ISM equipment may have to be limited
or special mitigation measures taken.
This Class "A" digital apparatus complies with Canadian ICES-
0003.
Cet appareil numérique de la classe "A" est conforme à la norme
NMB-003 du Canada.
XEROX WIDE FORMAT 510DP OPERATOR MANUAL iii
EMC NOTICES
Japan
USA
This is a Class A product based on the standard of the Voluntary
Control Council for Interference by Information Technology
Equipment (VCCI). If this equipment is used in a domestic
environment, radio disturbance may arise. When such trouble
occurs, the user may be required to take corrective actions.
Changes or modifications to this equipment not specifically
approved by Fuji Xerox Limited may void the user’s authority to
operate this equipment.
Shielded cables must be used with this equipment to maintain
compliance with the Voluntary Control Council for Interference by
Information Technology Equipment regulations.
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own
expense.
Changes or modifications to this equipment not specifically
approved by the Xerox Corporation may void the user’s authority
to operate this equipment.
Shielded cables must be used with this equipment to maintain
compliance with FCC regulations.
iv XEROX WIDE FORMAT 510ddpOPERATOR MANUAL
Safety notes
Your system has been designed and tested to meet strict safety
requirements. These include safety agency examination and
approval plus compliance with established environmental
standards.
Please read the following instructions carefully before operating
the printer and refer to them as needed to ensure continued safe
operations.
Follow all warnings and instructions marked on or supplied with the
product.
Unplug the units from the wall outlet before cleaning the exterior.
Always use materials specifically designated for the printer. Use of
other materials may result in poor performance and could create a
hazardous situation.
Do not use aerosol cleaners. Follow the instructions in this
operator guide for the proper cleaning methods.
Never use supplies or cleaning materials for purposes other than
what they were intended. Keep all supplies and materials out of
the reach of children.
Do not use the units near water, wet locations, or outdoors.
The components of this product are equipped with a three-wire,
grounding-type plug (i.e., a plug having a grounding pin). This
plug will only fit into a grounding-type power outlet. This is a safety
feature. To avoid the risk of electric shock, contact your electrician
to replace the receptacle if you are unable to insert the plug into
the outlet.
Never use a ground adapter plug to connect the system to a power
source that lacks a ground connection terminal.
This system should be operated from the type of power source
indicated on the marking label. If you are not sure of the type of
power available, consult your local power company.
The power supply cord is the disconnect device for this equipment.
Make sure that the installation is near the socket outlet and is
easily accessible.
Do not allow anything to rest on the power cord. Do not locate the
units where someone will step on the cord.
The units should not be placed in a built-in installation unless
proper ventilation is provided.
XEROX WIDE FORMAT 510DP OPERATOR MANUAL v
SAFETY NOTES
Never push objects of any kind into the slots of the units as they
may touch dangerous voltage points or short out parts that could
result in a risk of fire or electric shock.
Never spill liquid of any kind on the units.
Never remove any covers or guards that require a tool for removal.
There are no operator serviceable areas within these covers.
Never attempt any maintenance function that is not specified in
this operator guide.
Never defeat interlock switches. Machines are designed to
prevent operator access to unsafe areas. Covers, guards, and
interlock switches are provided to ensure that the system will not
operate with the covers opened.
Unplug the reprographic system from the wall outlet and refer
servicing to a qualified service individual under the following
conditions:
• When the power cord is damaged or frayed.
• If liquid has been spilled into the product.
• If the units have been exposed to rain or water.
• If the units are producing unusual noises or odors.
• If the units or the cabinets have been damaged.
If you need additional safety information concerning the printer or
XEROX supply materials, you may call:
Within the United States:
1-800-828-6571 toll free
In other countries:
Please call your local Xerox Engineering Systems service office for
help.
vi XEROX WIDE FORMAT 510ddp OPERATOR M ANU AL
Introduction
Congratulations on acquiring your new XEROX Wide Format
510dp. Xerox looks forward to supporting you and helping you
increases your printing productivity.
The XEROX Wide Format 510dp is available as a standalone
printer with an AccXES controller or as a multifunction device with
a Synergix Scan System and an AccXES controller. The Synergix
Stacker and a full-featured Folder are optional accessories for
either configuration.
The printer, depending on the option installed, has a throughput of
5, 7 or 10 D-size (A1) prints per minute at a process speed of 4.5
inches per second. Depending on the selected options, it is
equipped with one, two, or three media drawers that can hold roll
media from 11 to 36 inches wide and up to 500 feet long. An
optional sealed media drawer is available in place of standard
media drawers for locations that experience humidity extremes.
For jobs requiring non-standard media sizes, the printer has a cut
sheet feed-in shelf that enables you to bypass the media drawers.
It also has a standard catch tray that can accommodate up to 100
prints of all sizes.
Organization and content of this manual
The XEROX Wide Format 510dp Operator Manual provides the
information you need to become familiar with the components,
features operation, and specifications of your printer. It contains
the following chapters:
Chapter 1 Printer overview
This chapter shows the orientation of the printer. It illustrates and
describes the main components of the printer and the control
panel.
Chapter 2 Powering on and off
This chapter provides instructions for powering on and powering
off and explains the power consumption modes of the printer.
Chapter 3 Media
This chapter explains what happens when a media roll empties,
how to load a media roll, and how to specify the size and type of a
media roll. It provides the procedure for using cut sheet media
and describes the automatic roll-switching feature. Additionally, it
lists some tips for storing your media.
Chapter 4 Off-line Setup Menu
This chapter lists the Setup Menu options and provides detailed
instructions for using the Printer Menu sub-option.
XEROX WIDE FORMAT 510dp OPERATOR MANUAL vii
INTRODUCTION
Chapter 5 Care
This chapter contains instructions for replacing the toner cartridge
and toner waste bottle and cleaning the printer surface. It also
lists the supplies needed and the procedure for ordering them.
Chapter 6 Problem solving
This chapter provides the procedures for clearing jams. It contains
status code and error message tables, as well as a general
problem-solving table. For problems you are unable to resolve by
using this manual, it also explains the procedure for placing a call
for service.
Chapter 7 Technical data
This chapter contains product and paper specifications, as well as
space requirements for operation of the printer.
Terminology used in this manual
Printer
Whenever the term "printer" appears in this manual, it refers to the
XEROX Wide Format 510dp.
Conventions used in this manual
This manual uses the following conventions:
Bold
WARNING: A WARNING indicates an operation, maintenance procedure,
CAUTION: A CAUTION encourages strict compliance with an operation,
NOTE: A NOTE highlights an operating or maintenance procedure, a
Boldface characters in a text string refer to selections on the
control panel (for example, "press the Enter key").
practice, condition or statement that, if not strictly followed, could
result in personal injury. When included within a procedure,
warnings always precede the step to which they refer.
maintenance procedure, practice, condition or statement to
prevent damage to the equipment. When included within a
procedure, cautions always precede the step to which they refer.
condition or a statement.
viii XEROX WIDE FORMAT 510ddp OPERATOR M ANUAL
Printer orientation
1. Printer overview
This chapter shows the orientation of the printer. It also illustrates
and describes its main components, as well as the elements of the
control panel.
The illustration below shows the printer orientation. You must be
familiar with this orientation when following the messages in the
message display and the instructions in this guide.
3
2
1
1.
2.
3.
4.
4
Left side
Back
Right side
Front
XEROX WIDE FORMAT 510dp OPERATOR MANUAL 1
PRINTER OVERVIEW
Main components
1. Output tray
2. Drawer 1
3. Drawer 2*
4. Drawer 3*
5. Cut sheet feed-in shelf
6. Fuser drawer
7. Front door
8. Control panel
* Drawers 2 and 3 are available as options.
Prints exit the printer face up onto this tray. This tray holds up to
100 prints of all sizes (including mixed sizes). The tray can be
raised for access to the cut sheet feed-in shelf and the media
supply drawers.
Open to load paper rolls and to clear media jams in drawer 1.
Open to load paper rolls and to clear media jams in drawer 2.
Open to load paper rolls and to clear media jams in drawer 3.
Insert cut sheets here to bypass the roll media in the drawers.
Use this bypass when the drawers do not contain the correct
media size or a nonstandard media size is required.
Open to clear jams in the fuser area.
Open to access the toner waste bottle and to view the product
serial number.
Contains the graphic display, message display, menu access and
navigation keys, and numeric keypad.
2 XEROX Wide Format 510dp OPERATOR MANUAL
PRINTER OVERVIEW
5
1
2
3
1. Cutter drawer
2. Printer on/off switch (white)
3. Power cord connection
4. Circuit breaker switch (black)
5. Toner supply access cover
4
Open to clear media jams in the cutter area.
WARNING: The cutter blade is very sharp. Do not touch the
cutter blade when clearing media jams in the cutter area.
Press to switch the printer on or off.
Connect the power cord here and to a suitable power outlet.
Press to turn power to the Printer on or off.
Open to replace the toner cartridge.
XEROX WIDE FORMAT 510dp OPERATOR MANUAL 3
PRINTER OVERVIEW
Control panel
The control panel is located on top of the front side of the printer.
It consists of a graphic display, a message display, several
function keys, and a numeric keypad.
1
10
3
8
9
2
1. Graphic display
2. Media key
4
5
This is an illustration of the printer with indicator lights for the front
door, the cutter drawer, the toner supply access cover, the cut
sheet feed-in shelf, drawer 1, drawer 2, and drawer 3. The
indicator lights have three states. "Off" is the normal state and
signifies that no operator attention is required. "On" signifies that
the associated interlock is open. "Flashing" signifies that operator
attention is required.
Press this key to display and modify the current width (if
applicable) and type settings for the media sources (drawer 1,
drawer 2, drawer 3, and cut sheet feed-in shelf). This key is active
from both on-line and off-line modes. Pressing this key while in
off-line mode always displays the media settings regardless of
which off-line menu is currently active.
6 7
3. Message display
4. Previous key
5. Next key
6. Enter key
7. Exit key
4 XEROX Wide Format 510dp OPERATOR MANUAL
This is a 2-line, 40-character-per-line display.
Press this key to move backward through the printer menus and
selections. For numeric values, pressing this key decreases the
value by one unit.
Press this key to move forward through the printer menus and
selections. For numeric values, pressing this key increases the
value by one unit.
Press this key to select the current menu item or value.
Press this key to undo the previous selection or to return to the
next higher menu level. If you have modified a parameter, the
parameter will remain unchanged.
8. On-line/Off-line key
PRINTER OVERVIEW
Press this key to switch between the on-line and off-line modes. In
on-line mode, the indicator light to the left of the key is lit. In off-line
mode, the indicator light is not lit.
When in on-line mode, the printer accepts and processes print
requests. When in off-line mode, the printer holds print requests in
the print queue. The requests remain in the print queue until either
the printer returns to on-line mode or power to the controller is lost.
From off-line mode, you can access the Setup Menu. The Setup
Menu allows you to perform a variety of utilities and diagnostics.
NOTE: The Media key is functional from both on-line and off-line
modes. The power saver and rest functions apply to on-line mode
only.
9. Numeric keypad
10. Language key
This keypad contains digits 0 to 9, a period, and a clear key. The
numeric keys are used for selecting menus and inputting values.
The period is used for entering a decimal point. The clear key is
used to clear the contents of an entry.
Press this key to switch between the primary and secondary
language for the message display. If no secondary language has
been installed, pressing this key causes no action.
XEROX WIDE FORMAT 510dp OPERATOR MANUAL 5
PRINTER OVERVIEW
This page has been intentionally left blank.
6 XEROX Wide Format 510dp OPERATOR MANUAL
Circuit breake
r
r
r
switch
Printer powe
switch
2. Powering on and off
This chapter describes the procedures for powering on and
powering off. It also describes the power consumption modes.
Powering on
Controlle
power switch
To power on:
1. Switch the circuit breaker to the On (I) position. This turns on
power to the Printer.
2. Switch the printer power switch to the On (I) position. This
turns on the printer.
3. Switch on the Controller.
NOTE: During the warm-up cycle, the message display
provides a FUSER CALIBRATING message then a "printer is
warming up" message and decreasing fuser warm-up codes of
L9 to L0,. When the warm-up completes, the printer is on-line
and ready to print. The message display indicates, "XES
SYNERGIX 510dp IDLE."
XEROX WIDE FORMAT 510dp OPERATOR MANUAL 7
POWERING ON AND OFF
Powering off
Power consumption modes
To power off:
1. Switch the printer power switch to the Off (O) position. This
turns off the printer.
2. Switch off the Controller.
3. Switch the circuit breaker to the Off (O) position. This turns off
power to the Printer.
The printer has four power consumption modes. They are:
Running
Ready
Power saver
Rest
The printer is capable of making prints immediately in this mode.
When in this mode, the message display indicates that the printer
is "PRINTING."
The printer enters this mode 2 to 30 seconds after completion of a
print. When in this mode, the message display indicates that the
printer is "IDLE."
The printer enters this mode to reduce energy consumption after a
specified period of inactivity since the completion of the last print.
This time period is user-programmable. The range is 5 to 50
minutes. See the "Off-line Setup Menu" chapter for more
information about setting the power saver timer.
NOTE: When the printer is in this mode, the fuser is at low power.
The printer needs to warm up from an L3 status code before being
ready to print.
The printer enters this mode to minimize energy consumption after
a specified period of inactivity since entering power saver mode.
This time period is user-programmable. The range is 15 to 150
minutes. See the "Off-line Setup Menu" chapter for more
information about setting the rest mode timer.
NOTE: When the printer is in this mode, the fuser is off. The
printer needs to warm up from an L9 status code before being
ready to print.
8 XEROX Wide Format 510dp OPERATOR MANUAL
When a media roll empties
3. Media
This chapter provides the following information:
• A listing of the ways in which the printer notifies you when a
media roll is low or empty
• The procedure for loading roll media into the media drawers
• The procedure for specifying the media size and type for each
media drawer
• The procedure for bypassing the media drawers and manually
feeding cut sheets into the printer
• An explanation of the automatic roll switching feature
• Tips for safe storage of your printer media.
For information about the media sizes and types that the printer
can accommodate, refer to the "Technical data" chapter of this
manual.
When a roll media drawer has less than 30 feet of media or is
empty, the printer alerts you in the following ways:
• The applicable drawer indicator light on the graphic display
flashes.
• If you submit a job requiring the empty media source, the
alarm beep (if enabled) sounds once and the message display
instructs you to install the required media.
• If a job is printing and the media roll empties, the alarm beep
(if enabled) sounds steadily and a C[1,2,3].04 or C[1,2,3].05
status code and a message instructing you to re-feed the roll
appear in the display.
• If you press the Media key and scroll to the applicable media
source, the message display advises you that the media roll is
low or empty.
XEROX WIDE FORMAT 510dp OPERATOR MANUAL 9
MEDIA
Loading the roll media
To load a media roll:
1. Raise the output tray all the way so that it rests on top of the
printer.
2. Lift the handle of the applicable drawer and open the drawer
all the way.
NOTE: In some locations, high or low humidity affects the media
and causes print quality problems. To resolve the problems, a
sealed media drawer can be installed on the printer in place of one
of the standard media drawers.
3. Do one of the following:
• If the drawer is a sealed media drawer, raise the Plexiglas
cover until it holds in place.
• If the drawer is not a sealed media drawer, proceed to
step 4.
4. Squeeze the baffle release and raise the baffle until it locks in
place.
10 XEROX WIDE FORMAT 510dp OPERATOR MANUAL
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