XEROX 5020 User Manual [en, en]
User Guide
WorkCentre 5016, 5020/B, 5020/DB
XE3025EN0-1
www.xerox.com/support
© 2008 by Fuji Xerox Co., Ltd. All rights reserved.
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limitations, material generated from the software programs which are displayed on the screen,
such as icons, screen displays, looks, etc.
®
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and all Xerox products mentioned in this publication are trademarks of Xerox
Corporation. Product names and trademarks of other companies are hereby acknowledged.
The information in this document is correct at the time of publication. Xerox reserves the right
at any time to change the information without notice. Changes and technical updates will be
added in subsequent editions of the documentation. For the latest information, go to
www.xerox.com
.
Products Subject To Ordinary Export Regulations
An export of this product is strictly limited in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United
States. You must obtain, if you wish to export this product, any appropriate export license from
the Japanese Government or its agency and/or re-export approval from the U.S. Government
or its agency.
Products Subject To Supplementary Export Regulations
An export of this product is strictly limited in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United
States. You must obtain, if you know the product is to be used, or was used for development,
manufacturing or use of any mass destructive weapons including nuclear weapon, chemical
weapon or biological weapon because of a dealing document such as legal contract or
information from the importer, any appropriate export license from the Japanese Government
or its agency and/or re-export approval from the U.S. Government or its agency.
Table of Contents
1 Before Using the Machine .....................................................................7
Xerox Welcome Center ............................................................................7
Serial Number......................................................................................7
Conventions .............................................................................................8
Related Information Sources....................................................................8
Safety Notes .............................................................................................9
WARNING - Electrical Safety Information .........................................10
Laser Safety Information....................................................................10
Operational Safety Information..........................................................11
Maintenance Information ...................................................................11
Ozone Information .............................................................................12
For Consumables ..............................................................................12
Radio Frequency Emissions (Class A digital device) ........................12
Product Safety Certification ...............................................................13
Regulatory Information ...........................................................................13
Certifications in Europe (CE) .............................................................13
Environmental Compliance ....................................................................14
USA ...................................................................................................14
Illegal Copies..........................................................................................14
Battery Recycling and Disposal..............................................................14
Product Recycling and Disposal.............................................................15
All Countries, North America - USA/Canada .....................................15
European Union.................................................................................15
2 Product Overview.................................................................................16
Machine Components ............................................................................16
Front View..........................................................................................16
Inside View ........................................................................................18
Rear View ..........................................................................................19
Control Panel..........................................................................................20
Display ...............................................................................................20
<Display Switch> button/indicators....................................................20
<Copy> button ...................................................................................20
<Scan> button ...................................................................................21
Numeric Keypad ................................................................................21
<Log In/Out> button...........................................................................21
<Power Saver> button .......................................................................21
<All Clear> button ..............................................................................22
<Stop> button ....................................................................................22
<Start> button....................................................................................22
<Scan Completed> button .................................................................22
3
<Paper Supply> button......................................................................23
Machine Diagram (mimic)..................................................................24
Copy Features ...................................................................................24
Switching On / Off ..................................................................................31
Switching On......................................................................................31
Switching Off......................................................................................31
Power Saver ......................................................................................32
Recycled Paper ......................................................................................33
3 Installing Drivers ..................................................................................34
Installing the Print Driver and the Scan Driver (TWAIN driver) ..............34
Installing the Scanner Application (Button Manager) .............................38
4 Loading Paper ......................................................................................40
Supported Paper Sizes and Types.........................................................40
Supported Paper Sizes......................................................................40
Supported Paper Types.....................................................................41
Storing and Handling Paper...............................................................41
Loading Paper in the Trays ....................................................................42
Loading Paper in Tray 1 ....................................................................42
Loading Paper in Tray 2 ....................................................................43
Loading Paper in the Bypass Tray.....................................................44
Changing the Size and Orientation of Paper in the Trays......................46
Changing the Size and Orientation of Paper in Tray 1 ......................46
Changing the Size and Orientation of Paper in Tray 2 ......................48
Specifying the Size and Orientation of Paper Loaded in the Trays ...49
5 Copying .................................................................................................52
Copying Procedure.................................................................................52
Loading Documents ...............................................................................55
Document Glass ................................................................................55
Document Feeder..............................................................................56
Clearing All the Features ........................................................................56
Canceling a Copy Job ............................................................................57
Making Special Copies ...........................................................................57
4-up/2-up Copies (Copying Multiple Pages onto a Single Sheet)......57
ID Card Copies (Copying an ID Card-shaped Document
onto a Sheet) .....................................................................................63
6 Managing Accounts .............................................................................65
Account Mode Overview ........................................................................65
Selecting the Account Mode on the Machine ....................................65
Single Account Mode .............................................................................68
Logging in to the Machine..................................................................68
Multiple Account Mode...........................................................................69
Logging in to the Machine..................................................................69
4
Changing the Password.....................................................................71
Setting Copy Job Limits on a User Account ......................................74
Reviewing the Total Number of Copies .............................................77
7 Printing ..................................................................................................78
Setting Up the Printer .............................................................................78
Setting the Printer Preferences..........................................................78
Specifying the Custom Paper Size ....................................................79
Printing Procedure..................................................................................80
Printing on the Custom Size Paper....................................................81
Canceling a Print Job .............................................................................82
8 Scanning ...............................................................................................83
The Scan Driver (TWAIN driver) and Button Manager...........................83
Scanning Procedure (Using the TWAIN driver)......................................83
Canceling a Scan Job (TWAIN driver)...............................................86
Scanning Procedure (Using Button Manager)........................................87
Canceling a Scan Job (Button Manager)...........................................89
9 Troubleshooting...................................................................................90
Fault Clearance Procedure ....................................................................90
Machine Diagram (mimic) .................................................................90
Error Codes .......................................................................................92
Troubleshooting Table.......................................................................98
Paper Jams ..........................................................................................102
E1: Paper Jam around the Fuser Unit and in the Left Side Cover...102
E2: Paper Jam in the Left Side Cover .............................................104
E4: Paper Jam in the Left Side Cover .............................................105
C1: Paper Jam in Tray 1..................................................................106
C2: Paper Jam in Tray 2..................................................................107
E3: Paper Jam in Tray 2 ..................................................................107
C3: Paper Jam in the Bypass Tray ..................................................108
A1: Document Jams .............................................................................109
10 Maintenance........................................................................................110
Replacing Consumables ......................................................................110
Adding Toner to the Drum Cartridge................................................111
Replacing the Drum Cartridge .........................................................114
Cleaning the Machine...........................................................................116
Cleaning the Exterior .......................................................................116
Cleaning the Document Cover and Document Glass......................116
Cleaning the Film and Constant Velocity Transport Glass ..............117
Cleaning the Document Feeder Roller ............................................117
Cleaning the Corotron Wire .............................................................118
11 Appendix .............................................................................................119
Specifications .......................................................................................119
5
Printable Area ..................................................................................122
System Settings ...................................................................................123
System Setting List ..........................................................................124
Additional System Settings
(When Selecting the Single Account Mode) ....................................127
Additional System Setting List
(When Selecting the Multiple Account Mode)..................................128
Document Sizes Detectable by the Document Feeder....................130
Optional Accessories............................................................................130
12 Index ....................................................................................................131
6
1 Before Using the Machine
Welcome to the Xerox family of WorkCentre products.
This User Guide provides detailed information, technical specifications, and
procedures for using the integral features of the machine.
This chapter provides information which users should be aware of before using the
machine.
Xerox Welcome Center
If you need assistance during or after product installation, visit the Xerox website for
online solutions and support.
http://www.xerox.com/support
If you require further assistance, contact our experts at the Xerox Welcome Center. A
local representative telephone number may have been provided when the product was
installed. For convenience and future reference, please record the telephone number
in the space below.
Welcome Center or local representative telephone number:
#
Xerox US Welcome Center:1-800-821-2797
Xerox Canada Welcome Center:1-800-93-XEROX (1-800-939-3769)
Serial Number
When you call the Xerox Welcome Center,
you will need the serial number which is
located inside of the Left Side Cover as
shown in the diagram.
For your convenience, record the serial
number in the space below.
Serial Number:
Keep a record of any error codes. This
information helps us solve problems faster.
Xerox WorkCentre 5016/5020 User Guide 7
Conventions
This section describes the conventions that are used throughout this User Guide.
WARNING: indicates statements that alert you to the possibility of personal harm.
CAUTION: indicates statements that suggest the possibility of mechanical damages
Important: indicates important information that a user should be aware of.
Note: indicates additional information on operations or features.
" ": indicates cross-references within this guide and input text
[ ]: indicates the values and error codes appear in the Display, and also
< >: indicates hardware buttons on the Control Panel of the machine and keys
This section also describes terms that are used throughout this User Guide.
Conventions
as a result of an action.
indicates the names of menus, windows, dialog boxes, buttons, and other
items displayed on a computer monitor.
on a computer keyboard.
• Orientation is used to mean the direction of images on the page.
• LEF (Long Edge Feed)
Loading documents and paper with one of the long edges to be fed into the machine
first.
• SEF (Short Edge Feed)
Loading documents and paper with one of the short edges to be fed into the machine
first.
LEF Orientation
Paper feed direction
SEF Orientation
Paper feed direction
• Paper is synonymous with media, and is used interchangeably.
• Machine is synonymous with Xerox WorkCentre 5016, 5020/B, 5020/DB, and is
used interchangeably.
• Computer refers to a personal computer or workstation.
• System Administrator refers to a person who is responsible for maintaining the
machine, such as setting up the machine, installing the print drivers, and managing
software.
Related Information Sources
The following sources of information are available for the machine:
•User Guide
• Installation Guide
• Quick Use Guide
Note • Please note that diagrams used in this User Guide apply to a fully configured machine and
therefore may not exactly represent the configuration being used.
Xerox WorkCentre 5016/5020 User Guide 8
Safety Notes
Read these safety notes carefully before using this product to make sure you operate
the equipment safely.
Your Xerox product and recommended supplies have been designed and tested to
meet strict safety requirements. These include safety agency approval, and
compliance to established environmental standards. Please read the following
instructions carefully before operating the product and refer to them as needed to
ensure the continued safe operation of your product.
The safety and environment testing and performance of this product have been verified
using Xerox materials only.
WARNING: Any unauthorized alteration, which may include the addition of new
functions or connection of external devices, may impact the product
certification. Please contact your authorized Service Provider for more
information.
Safety Notes
• All the screen shots used in this User Guide are taken on Windows XP.
Warning Markings
All warning instructions marked on or supplied with the product should be followed.
Electrical Supply
This product shall be operated from the type of electrical supply indicated on the
product’s data plate label. If you are not sure that your electrical supply meets the
requirements, please consult your local power company for advice.
This product is supplied with a plug that has a protective earth pin. This plug will fit only
into an earthed electrical outlet. This is a safety feature. To avoid risk of electric shock,
contact your electrician to replace the electrical outlet if you are unable to insert the plug
into it. Never use an earthed adapter plug to connect the product to an electrical outlet
that lacks an earth connection terminal.
WARNING This WARNING alerts users to areas of the product where there is
the possibility of personal injury.
WARNING This WARNING alerts users to areas of the product where there
are heated surfaces, which should not be touched.
WARNING: This product must be connected to a protective earth
circuit.
Operator Accessible Areas
This equipment has been designed to restrict operator access to safe areas only.
Operator access to hazardous areas is restricted with covers or guards, which would
require a tool to remove. Never remove these covers or guards.
Xerox WorkCentre 5016/5020 User Guide 9
Maintenance
Any operator product maintenance procedures will be described in the customer
documentation supplied with the product. Do not carry out any maintenance
procedures on this product which are not described in the customer documentation.
Cleaning Your Product
Before cleaning this product, unplug the product from the electrical outlet. Always use
materials specified for this product. The use of other materials may result in poor
performance and may create a hazardous situation. Do not use aerosol cleaners, they
may be explosive and flammable under certain circumstances.
WARNING - Electrical Safety Information
Z Only use the power cord supplied with the equipment.
Z Plug the power cord directly into a grounded electrical outlet easily accessible. Do
not use an extension cord. If you do not know whether an outlet is grounded, consult
a qualified electrician.
Z Improper connection of the equipment-grounding conductor can result in an electric
shock.
X Do not place this equipment where people might step on or trip over the power cord.
X Do not override or disable electrical or mechanical interlocks.
X Do not obstruct the ventilation openings.
X Never push objects of any kind into slots or openings on the equipment.
Z If any of the following conditions occur, switch off the power to the machine
immediately and disconnect the power cord from the electrical outlet. Call an
authorized local service representative to correct the problem.
Safety Notes
– The equipment emits unusual noises or odors.
– The power cord is damaged or frayed.
– A wall panel circuit breaker, fuse, or other safety device has been tripped.
– Liquid has spilled into the equipment.
– The equipment is exposed to water.
– Any part of the equipment is damaged.
Disconnect Device
The power cable is the disconnect device for this equipment. It is attached to the back
of the machine as a plug-in device. To remove all electrical power from the equipment,
disconnect the power cable from the electrical outlet.
Laser Safety Information
CAUTION: Use of controls, adjustments or performance of procedures other
than those specified herein may result in hazardous light exposure.
With specific regard to laser safety, the equipment complies with performance
standards for laser products set by government, national and international agencies as
a Class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed
during all phases of customer operation and maintenance.
Xerox WorkCentre 5016/5020 User Guide 10
Operational Safety Information
To ensure the continued safe operation of your Xerox equipment, follow these safety
guidelines at all times.
Do These:
• Always connect equipment to a correctly grounded power outlet. If in doubt, have
the outlet checked by a qualified electrician.
• This equipment must be connected to a protective earth circuit.
This equipment is supplied with a plug that has a protective earth pin. This plug will
fit only into an earthed electrical outlet. This is a safety feature. To avoid risk of
electric shock, contact your electrician to replace the electrical outlet if you are
unable to insert the plug into it. Never use a plug that lacks an earth connection
terminal to connect the product to an electrical outlet.
• Always follow all warnings and instructions that are marked on or supplied with the
equipment.
• Always locate the equipment in an area that has adequate ventilation, and space for
servicing. See installation instructions for minimum dimensions.
Safety Notes
• Always use materials and supplies specifically designed for your Xerox equipment.
Use of unsuitable materials may result in poor performance.
• Always unplug this equipment from the electrical outlet before cleaning.
Do Not Do These:
• Never use a plug that lacks an earth connection terminal to connect the product to
an electrical outlet.
• Never attempt any maintenance procedures that are not specifically described in the
customer documentation.
• This equipment should not be placed in a built-in unit unless proper ventilation is
provided. Please contact your authorized local dealer for further information.
• Never remove covers or guards that are fastened with screws. There are no
operator serviceable areas within these covers.
• Never locate the equipment near a radiator or any other heat source.
• Never push objects of any kind into the ventilation openings.
• Never override or “cheat” any of the electrical or mechanical interlock devices.
• Never operate the equipment if you notice unusual noises or odors. Disconnect the
power cord from the electrical outlet and contact your local Xerox Service
Representative or Service Provider immediately.
Maintenance Information
Do not attempt any maintenance procedures that are not specifically described in the
customer documentation supplied with your machine.
• Do not use aerosol cleaners. The use of cleaners that are not approved may cause
poor performance of the equipment, and could create a dangerous condition.
• Use supplies and cleaning materials only as directed in the customer
documentation. Keep all these materials out of the reach of children.
Xerox WorkCentre 5016/5020 User Guide 11
• Do not remove covers or guards that are fastened with screws. There are no parts
behind these covers that you can maintain or service.
• Do not perform any maintenance procedures unless you have been trained to do
them by an authorized local dealer or unless a procedure is specifically described in
the user manuals.
Ozone Information
This product produces ozone during normal operation. The ozone produced is heavier
than air and is dependent on copy volume. Install the system in a well-ventilated room.
If you need additional information about ozone, please request the Xerox publication
Facts About Ozone (part number 610P64653) by calling 1-800-828-6571 in the United
States and Canada. In other markets, please contact your local Xerox representative.
For Consumables
• Store all consumables in accordance with the instructions given on its package or
container.
Safety Notes
• Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for
the spills.
• Keep the Toner Bottle out of the reach of children. If a child accidentally swallows
toner, spit it out, rinse mouth with water, drink water and consult a physician
immediately.
• When adding toner to the Drum Cartridge, be careful not to spill the toner. In case
of any toner spills, avoid contact with clothes, skin, eyes and mouth as well as
inhalation.
• If toner spills onto your skin or clothing, wash it off with soap and water.
• If you get toner particles in your eyes, wash it out with plenty of water for at least 15
minutes until irritation is gone. Consult a physician if necessary.
• If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
• If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water
and consult a physician immediately.
Radio Frequency Emissions (Class A digital device)
European Union
WARNING: In order to allow this equipment to operate in close proximity to
Industrial, Scientific and Medical (ISM) equipment, the external radiation from
ISM equipment may have to be limited or special mitigation measures taken.
Changes or modifications to this equipment not specifically approved by the Xerox
Corporation may void the user's authority to operate this equipment.
WARNING: This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to take
adequate measures.
Xerox WorkCentre 5016/5020 User Guide 12
USA
NOTE: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
Changes or modifications to this equipment not specifically approved by the Xerox
Corporation may void the user's authority to operate this equipment.
Product Safety Certification
This product is certified by the following Agency using the Safety standards listed.
Agency Standard
TUV Rheinland UL60950-1 1st (2003) (USA/Canada)
Regulatory Information
CQC IEC60950-1 Edition 1 (2001)
This product was manufactured under a registered ISO9001 Quality system.
Regulatory Information
Certifications in Europe (CE)
The CE mark applied to this product, symbolizes XEROX's declaration of conformity
with the following applicable European Union Directives, as of the dates indicated:
December 12, 2006: Council Directive 2006/95/EC as amended. Approximation of the
laws of the member states related to low voltage equipment.
December 15, 2004: Council Directive 2004/108/EC as amended. Approximation of the
laws of the member states related to electromagnetic compatibility.
March 9, 1999 Council Directive 99/5/EC, on radio equipment and telecommunications
terminal equipment and the mutual recognition of the conformity.
A full declaration of conformity, defining the relevant directives and referenced
standards, can be obtained from your XEROX Limited representative.
Xerox WorkCentre 5016/5020 User Guide 13
Environmental Compliance
USA
ENERGY STAR
As an ENERGY STAR® partner, Xerox Corporation has determined that the basic
configuration of this product meets the ENERGY STAR guidelines for energy
efficiency.
The ENERGY STAR and ENERGY STAR MARK are registered United States
trademarks.
The ENERGY STAR Imaging Equipment Program is a team effort between U.S.,
European Union and Japanese governments and the imaging equipment industry to
promote energy-efficient copiers, printers, fax, and multifunction machine. Reducing
product energy consumption helps combat smog, acid rain and long-term changes to
the climate by decreasing the emissions that result from generating electricity.
Environmental Compliance
Illegal Copies
Copying certain documents may be illegal in your country. Penalties of fine or
imprisonment may be imposed on those found guilty of making such reproductions.
• Currency notes
• Bank notes and cheques
• Bank and government bonds and securities
• Passports and identification cards
• Copyright material or trademarks without the consent of the owner
• Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or
accuracy. In case of doubt, contact your legal counsel.
Battery Recycling and Disposal
Dispose of all batteries in accordance with local legislation.
For recovery of scarce resources, Xerox reuses the rechargeable batteries used in this
product after the product is returned. Those batteries can be reused to make recycle
materials and energy recovery.
Xerox WorkCentre 5016/5020 User Guide 14
Product Recycling and Disposal
All Countries, North America - USA/Canada
Xerox operates a worldwide equipment takeback and reuse/recycle program. Contact
your Xerox sales representative at (1-800-ASK-XEROX) to determine whether this
Xerox product is part of the program. For more information about Xerox environmental
programs, visit www.xerox.com/environment.
If you are managing the disposal of your Xerox product, please note that the product
contains lamp(s) with mercury, and may contain lead, Perchlorate and other materials
whose disposal may be regulated due to environmental considerations. The presence
of these materials is fully consistent with global regulations applicable at the time that
the product was placed on the market. For recycling and disposal information, contact
your local authorities. In the United States, you may also refer to the Electronic
Industries Alliance web site:
www.eiae.org <http://www.eiae.org>.
Perchlorate Material - This product may contain one or more Perchlorate-containing
devices, such as batteries. Special handling may apply, please see:
Product Recycling and Disposal
www.dtsc.ca.gov/hazardouswaste/perchlorate.
European Union
WEEE Domestic/Household
Application of this symbol on your equipment is confirmation that you
should not dispose of the equipment in the normal household waste
stream. In accordance with European legislation, end of life electrical
and electronic equipment subject to disposal must be segregated
from household waste.
Private households within EU member states may return used electrical and electronic
equipment to designated collection facilities free of charge. Please contact your local
disposal authority for information.
In some member states, when you purchase new equipment, your local retailer may be
required to take back your old equipment free of charge. Please ask you retailer for
information.
Prior to disposal, please contact your local dealer or Xerox representative for end of life
takeback information.
WEEE Professional/Business
Application of this symbol on your equipment is confirmation that you
must dispose of this equipment in compliance with agreed national
procedures. In accordance with European legislation, end of life
electrical and electronic equipment subject to disposal must be
managed within agreed procedures.
Private households within EU member states may return used electrical and electronic
equipment to designated collection facilities free of charge. Please contact your local
disposal authority for information.
Xerox WorkCentre 5016/5020 User Guide 15
2 Product Overview
This chapter describes each component of the machine, explains how to switch the
machine on and off, and provides information on the use of recycled paper.
Machine Components
This section describes machine components and their functions.
Front View
No. Component Function
1 Left Side Cover Open this cover when a paper jam occurs in the machine and when
replacing consumables.
For information on how to clear paper jams, refer to "Paper Jams" (P.102).
For information on how to replace consumables, refer to "Replacing
Consumables" (P.110).
Xerox WorkCentre 5016/5020 User Guide 16
Machine Componen ts
No. Component Function
2 Bypass Tray Load standard size paper and non-standard size paper. It holds special
media such as thick stock paper or other special media that cannot be
loaded in Tray 1 or Tray 2.
For more information on the supported paper types and capacity of the Bypass
Tray, refer to "Supported Paper Sizes and Types" (P.40).
3 Extension Flap Supports paper that is loaded in the Bypass Tray. Slide out this flap
before loading paper in the Bypass Tray.
4 Access Cover 1 Open this cover to remove paper jams in and around Tray 1 and Tray 2.
For more information on how to clear paper jams, refer to "Paper Jams"
(P.102).
5 Access Cover 2 Open this cover to remove paper jams in and around Tray 2.
Note • The Access Cover 2 is a part of the optional Paper Tray 2.
For more information on how to clear paper jams, refer to "Paper Jams"
(P.102).
6 Document Feeder Automatically feeds documents that are loaded to be scanned for a copy
or a scan job.
Note • The Document Feeder may not be fitted depending on the machine
model in use.
7 Control Panel Consists of the Display, the Machine Diagram (mimic), buttons and
indicators.
For more information on the Control Panel, refer to "Control Panel" (P.20).
8 Output Tray Copies and prints are delivered here, face down.
9 Front Cover Open this cover to replace the Drum Cartridge and to add toner.
10 Left Side Cover Latch Pull up this latch to open the Left Side Cover.
11 Tray 1 Load standard size paper. It holds up to 250 sheets of plain paper.
For more information on supported paper types and tray capacity, refer to
"Supported Paper Sizes and Types" (P.40).
12 Paper Tray 2 (optional) Adds an additional tray that can be used as Tray 2. Load standard size
paper. It holds up to 500 sheets of plain paper.
Note • Paper Tray 2 is an optional accessory.
For more information on supported paper types and tray capacity, refer to
"Supported Paper Sizes and Types" (P.40).
13 Stand (optional) Elevates and stabilizes the machine for optimum use. The attached
casters allow you to move the machine easily.
Note • The stand is an optional accessory.
14 USB Interface Connector Connects the USB cable to the machine.
15 Power Cord Connector Connects the power cord to the machine.
16 Power Switch Switches the power to the machine on and off.
Xerox WorkCentre 5016/5020 User Guide 17
Inside View
Machine Componen ts
No. Component Function
17 Document Cover Close this cover when scanning a document on the Document Glass.
18 Document Glass Place a document here, face down.
19 Fuser Unit Fuses toner onto the paper by applying heat and pressure. Do not touch
this unit. It may become extremely hot.
20 Drum Cartridge Contains toner and photoconductor used to transfer the toner.
21 Duplex Module Copies and prints on both sides of paper.
Note • The Duplex Module may not be fitted depending on the machine
model in use.
Xerox WorkCentre 5016/5020 User Guide 18
Rear View
Machine Componen ts
No. Component Function
22 Data Label Contains the machine information.
Xerox WorkCentre 5016/5020 User Guide 19
Control Panel
This section describes Control Panel components and their functions.
Display
Displays the copy quantity, zoom ratio, error
code, machine status, or numerical values.
<Display Switch> button/indicators
Control Panel
Display
Press this button to switch the Display
between the copy quantity and the zoom
ratio. The indicator lights up to show which
is currently being displayed.
When the machine is in the Paper Setting
Mode, press this button to scroll through
paper sizes.
Note • To enter the Paper Setting Mode, hold
<Copy> button
Press this button to switch the machine to
the Copy Mode. The button lights up when
the machine is ready to process a copy job.
<Display Switch> button
down the <Paper Supply> button for
four seconds. For information on the
<Paper Supply> button, refer to "<Paper Supply> button" (P.23).
<Copy> button
Xerox WorkCentre 5016/5020 User Guide 20
<Scan> button
Press this button to switch the machine to
the Scan Mode. The button lights up when
the machine is ready to process a scan job.
When the machine enters the Scan Mode,
[Scn] appears in the Display.
Numeric Keypad
Numeric keys
Use the numeric keys to enter the copy
quantity, password, and other numerical
values.
Control Panel
<Scan> button
<C (clear)> button
Press this button to clear a wrongly entered
numerical value.
Note • In this manual, this button is indicated
as the <C> button.
<Log In/Out> button
Hold down this button for four seconds to
enter the System Setting Mode, which
allows you to configure the system settings.
Note • When the machine is in the Single
Account Mode or the Multiple Account
Mode, you must first log in to the
machine before holding down this
button to enter the System Setting
Mode. For more information on how to
log in to the machine, refer to "Single
Account Mode" (P.68) and "Multiple
Account Mode" (P.69). For more
information on system settings, refer to "System Settings" (P.123).
<Power Saver> button
<C> button
Numeric keys
<Log In/Out>
button
To minimize power consumption, the Power
Saver feature is automatically activated
during periods of machine inactivity.
For more information on the Power Saver feature, refer to
"Power Saver" (P.32).
<Power Saver>
button
Xerox WorkCentre 5016/5020 User Guide 21
<All Clear> button
Press this button to clear the previously
selected features, and to restore the default
values of the features.
<Stop> button
Press this button to cancel a job.
Control Panel
<All Clear>
button
<Start> button
Press this button to start a copy or scan job,
and to confirm the specified values.
<Scan Completed> button
This button is selectable when using the
Document Glass with certain copy features,
such as Collate, 2-sided, and N-up.
<Stop> button
<Start> button
The indicator next to the <Scan Completed>
button blinks after the first document is
scanned. The machine allows you to scan
the next document while this button is
blinking. After scanning the last document,
press this button.
Xerox WorkCentre 5016/5020 User Guide 22
<Scan Completed>
button
<Paper Supply> button
The <Paper Supply> button has the following two functions.
Selecting a tray
Press this button to select a tray for a copy
job. The Machine Diagram (mimic) shows
you which tray is currently selected. Press
this button repeatedly until the desired tray
is lit on the Machine Diagram (mimic).
Changeover sequence:
Control Panel
Tray 1 & Tray 2 (Automatic Paper
Selection), Tray 1, Tray 2, Bypass Tray
<Paper Supply>
button
Tray 1 & Tray 2 (Automatic Paper Selection)
The machine automatically selects paper that is loaded in either Tray 1 or Tray 2.
Note • This option is only available when using the Document Feeder for the machines that are
fitted with the optional Paper Tray 2.
• If the Automatic Paper Selection (menu number: 7) is enabled in the system settings, this
option is automatically selected when a document is loaded in the Document Feeder. For
information on the system settings, refer to "System Settings" (P.123).
Tray 1
Uses paper that is loaded in Tray 1.
Tray 2
Uses paper that is loaded in Tray 2.
Note • This option is only available when Paper Tray 2 (optional) is fitted on the machine.
Bypass Tray
Uses paper that is loaded in the Bypass Tray.
Entering the Paper Setting Mode
Hold down this button for four seconds to enter the Paper Setting Mode. After loading
paper in any trays, you must enter the Paper Setting Mode to specify the size and
orientation of the paper.
Once the machine enters the Paper Setting Mode, press the <Display Switch> button
to scroll through paper sizes.
Changeover sequence is shown below. It shows what appears in the Display followed
by an actual size of paper in parentheses.
Changeover sequence:
inch: 11L (8.5 x 11” LEF), 11 (8.5 x 11” SEF), 134 (8.5 x 13.4” SEF), A3 (A3 SEF),
A4L (A4 LEF), A4 (A4 SEF), b4 (B4 SEF), b5L (B5 LEF), b5 (B5 SEF),
55 (5.5 x 8.5” SEF), A5 (A5 SEF), 17 (11x 17” SEF), 14 (8.5 x 14” SEF),
13 (8.5 x 13” SEF)
mm: A4L (A4 LEF), A4 (A4 SEF), b4 (B4 SEF), b5L (B5 LEF), b5 (B5 SEF),
C8 (8K SEF), 16L (16K LEF), 16S (16K SEF), A5 (A5 SEF), 17 (11 x 17” SEF),
14 (8.5 x 14” SEF), 13 (8.5 x 13” SEF), 11L (8.5 x 11” LEF), 11 (8.5 x 11” SEF),
55 (5.5 x 8.5” SEF), A3 (A3 SEF)
Xerox WorkCentre 5016/5020 User Guide 23
Note • You can switch the measuring unit between metric and inches when the machine is in the
System Setting Mode (menu number: 15). For more information, refer to "System Settings"
(P.123).
For more information on how to specify the size and orientation of paper that is loaded in the tray, refer to
"Specifying the Size and Orientation of Paper Loaded in the Trays" (P.49).
Machine Diagram (mimic)
The Machine Diagram (mimic) consists of
indicators.
The indicators flash or light up to display the
machine status.
For more information on the Machine Diagram (mimic),
refer to "Machine Diagram (mimic)" (P.90).
Control Panel
Copy Features
<Variable Ratio> button
Press the < > and < > buttons to specify
the zoom ratio within the range of 50 to
200% in 1% increments.
The currently selected zoom ratio appears
in the Display.
Note • Pressing these buttons automatically
switches the Display to show the zoom
ratio.
<Reduce/Enlarge> button
Press this button to select the zoom ratio.
The currently selected zoom ratio appears
in the Display.
Note • Pressing this button automatically
switches the Displays to show the
zoom ratio.
With
Document Feeder
< > and < >
buttons
Without
Document Feeder
• The measuring unit can be switched
between metric and inches when the
machine is in the System Setting Mode
(menu number: 15). The following
options change depending on the selected measuring unit. For more information on the
system settings, refer to "System Settings" (P.123).
<Reduce/Enlarge> button
When the measuring unit is in inches
200%
Enlarges a document by 200%.
5.5 x 8.5" 11 x 17"
Xerox WorkCentre 5016/5020 User Guide 24
Control Panel
129%
Enlarges a document by 129.4%.
5.5 x 8.5" 8.5 x 11", 8.5 x 11" 11 x 17"
78%
Reduces a document by 78.5%.
8.5 x 14" 8.5 x 11"
50%
Reduces a document by 50%.
11 x 17" 5.5 x 8.5"
Preset
Enlarges or reduces a document by any zoom ratio that has been
preset.
Note • You can specify the preset zoom ratio when the machine is in the System Setting Mode
(menu number: 8). For more information, refer to "System Settings" (P.123).
• The default preset zoom ratio is 64%.
100%
Makes copies of an original document at the same size.
Auto%
The machine automatically selects the zoom ratio based on the original
document size and the paper size in the selected tray.
Note• This option is selectable only when using the Document Feeder.
When the measuring unit is in metric
200%
Enlarges a document by 200%.
A5 A3
141%
Enlarges a document by 141.4%.
A5 A4, A4
A3, B5 B4
70%
Reduces a document by 70.7%.
A3 A4, A4 A5, B4 B5
50%
Reduces a document by 50%.
A3 A5
Preset
Enlarges or reduces a document by any zoom ratio that has been
preset.
Xerox WorkCentre 5016/5020 User Guide 25
Note • You can specify the preset zoom ratio when the machine is in the System Setting Mode
(menu number: 8). For more information, refer to "System Settings" (P.123).
• The default preset zoom ratio is 82%.
<Lighten/Darken> button
Press the < > or < > button to select the
density of the output copies.
Control Panel
100%
Makes copies of an original document at the same size.
Auto%
The machine automatically selects the zoom ratio based on the original
document size and the paper size in the selected tray.
Note• This option is selectable only when using the Document Feeder.
<Original Size> button
When selecting the N-up feature, press this
button to select the original document size.
For more information on the N-up feature, refer to "4-up/2up Copies (Copying Multiple Pages onto a Single Sheet)"
(P.57).
Important • This button is selectable only when
<Lighten/Darken>
button
Lightest
The density of the output copies decreases to the lightest level.
Light
The density decreases on the output copies.
Normal
The density of the output copies stays the same as the original
documents.
Dark
The density increases on the output copies.
Darkest
The density of the output copies increases to the darkest level.
using the Document Glass with the Nup feature. The button is not selectable
when using the Document Feeder as
the size of the original document is
automatically detected.
• The measuring unit can be switched between metric and inches when the machine is in the
System Setting Mode (menu number: 15). The following three options change depending
on the selected measuring unit.
<Original Size>
button
Xerox WorkCentre 5016/5020 User Guide 26
When the measuring unit is in inches
11 x 17” SEF, 8.5 x 13” SEF, 8.5 x 14” SEF
Select this option if the size and orientation of an original document is
11 x 17” SEF, 8.5 x 13” SEF, 8.5 x 14” SEF when using the N-up feature.
8.5 x 11” SEF
Select this option if the size and orientation of an original document is
8.5 x 11” SEF.
8.5 x 11” LEF
Select this option if the size and orientation of an original document is
8.5 x 11” LEF.
When the measuring unit is in metric
A3 SEF, B4 SEF
Select this option if the size and orientation of an original document is
A3 SEF, B4 SEF.
A4 SEF, B5 SEF
Select this option if the size and orientation of an original document is
A4 SEF or B5 SEF.
Control Panel
A4 LEF, B5 LEF
Select this option if the size and orientation of an original document is
A4 LEF or B5 LEF.
<N-up/ID Card Copy> button
Press this button to select the N-up feature
or ID Card Copy feature.
Note • When the N-up feature is selected, the
zoom ratio is fixed, and it cannot be
changed manually.
ID Card Copy
Copies an ID card-shaped document onto one side of a single sheet.
For more information on the ID Card Copy feature, refer to "ID Card Copies (Copying an ID
Card-shaped Document onto a Sheet)" (P.63).
4-up
Copies four pages of the original documents onto one side of a single
sheet.
For more information on the N-up feature, refer to "4-up/2-up Copies (Copying Multiple Pages
onto a Single Sheet)" (P.57).
<N-up/ID Card Copy>
button
2-up
Copies two pages of the original documents onto one side of a single
sheet.
For more information on the N-up feature, refer to "4-up/2-up Copies (Copying Multiple Pages
onto a Single Sheet)" (P.57).
Xerox WorkCentre 5016/5020 User Guide 27
<Original Type> button
Press this button to select the original
document type.
Control Panel
Off
Disables the N-up and ID Card Copy features.
<Original Type>
button
Photo
Suitable for copying documents that contain only photo images.
<2-sided> button
Press this button to select whether to copy
on one side or both sides of the sheet.
Note • 2-sided feature is only available if the
Text & Photo
Suitable for copying documents that contain both text and photo images.
Text
Suitable for copying documents that contain only text.
Duplex Module is installed on the
machine.
<2-sided>
button
2-sided
Makes 2-sided copies (making copies on both sides of the sheet).
1-sided
Makes 1-sided copies (making copies on one side of the sheet).
Xerox WorkCentre 5016/5020 User Guide 28
Control Panel
The following chart shows how to load the original document on the Document Glass
or in the Document Feeder when making 2-sided copies.
Paper Orientation
in the Tray
How to Scan
Copied Output
LEF
Paper Orientation
in the Tray
SEF
Portrait
How to Scan
Landscape
How to Scan
Portrait
How to Scan
Landscape
Document
Feeder
Document
Glass
Document
Feeder
Document
Glass
Document
Feeder
Document
Glass
Document
Feeder
Copied Output
Copied Output
Copied Output
Document
Glass
Xerox WorkCentre 5016/5020 User Guide 29
<Copy Output> button
Press this button to select whether or not to
collate the output copies.
Control Panel
<Copy Output>
button
Collate
•When 1-sided is selected
Delivers the specified number of copy sets in the same order as the
original documents.
•When 2-sided is selected
Delivers the specified number of copy sets in the same order as the
original documents, and copies are made on both sides of the sheets.
Note • 2-sided feature is only available if the Duplex Module is installed on the machine.
Uncollate
•When 1-sided is selected
Delivers the copies in stacks based on the number of copies for each
set.
•When 2-sided is selected
Delivers the copies in stacks based on the number of copies for each
set, and copies are made on both sides of the sheets.
Note • 2-sided feature is only available if the Duplex Module is installed on the machine.
Xerox WorkCentre 5016/5020 User Guide 30
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