Xerox 3117 User Manual

About the User Guide

This

User Guide

It also provides all of the detailed instructions for using your printer and information for maintaining and troubleshooting the printer.

Software User Guide

The you need for installing the supplied software and using its features.

provides information you need for setting up your printer.

which is the second section of this guide provides information

This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible for any damages, direct or indirect, arising from or related to use of this manual.

• Phaser 3117 is model name of Xerox Corporation.

• Xerox logo are trademarks of Xerox Corporation.

• Centronics is a trademark of Centronics Data Computer Corporation.

• IBM and IBM PC are trademarks of International Business Machines Corporation.

• Microsoft, Windows, Windows 98, Windows Me, Windows 2000 and Windows XP are registered trademarks of Microsoft Corporation.

• All other brand or product names are trademarks of their respective companies or organizations.

Chapter 1:

Chapter 2:

Chapter 3:

INTRODUCTION

Special Features .................................................. 1.2

Printer Driver Features ......................................... 1.3

Printer Components ............................................. 1.4

Understanding the Control Panel ............................ 1.6

On Line/Error() and Toner Save() LEDs .............. 1.6

Cancel() button .............................................. 1.7

SETTING UP YOUR PRINTER

Unpacking .......................................................... 2.2

Selecting a Location ........................................ 2.3

Installing the Toner Cartridge ................................ 2.4

Loading Paper ..................................................... 2.7

Connecting a Printer Cable .................................... 2.9

Turning the Printer on ......................................... 2.10

Printing a Demo Page .......................................... 2.11

Installing Printer Software ................................... 2.12

USING PRINT MATERIALS

Choosing Paper and Other Materials ....................... 3.2

Type and Capacities ...................................... 3.3

Guidelines for Paper and Special Materials .......... 3.3

Verifying the Output Location ................................ 3.6

Loading Paper ..................................................... 3.6

Using the Tray ................................................ 3.6

Using Manual Feed Mode ................................. 3.7

Printing on Special Materials ................................. 3.8

Canceling a Print Job ........................................... 3.10

Chapter 4:

MAINTAINING YOUR PRINTER

Maintaining the Toner Cartridge ............................. 4.2

Redistributing Toner ........................................ 4.3

Replacing the Toner Cartridge .......................... 4.5

Using the Toner Save Mode ................................... 4.5

Cleaning the Printer ............................................. 4.6

Cleaning the Outside ....................................... 4.6

Cleaning the Inside ......................................... 4.6

Consumables and Replacement Parts ..................... 4.9

Chapter 5:

Chapter 6:

SOLVING PROBLEMS

Troubleshooting Checklist ..................................... 5.2

Solving General Printing Problems .......................... 5.3

Clearing Paper Jams ............................................. 5.6

In the Paper Exit Area ..................................... 5.7

In the Paper Feed Area .................................... 5.9

Around the Toner Cartridge .............................. 5.9

Tips for Avoiding Paper Jams ........................... 5.11

Solving Print Quality Problems .............................. 5.11

Print Quality Checklist .................................... 5.11

Solving Print Quality Problems ......................... 5.12

Troubleshooting Error Messages ........................... 5.17

Common Windows Problems ................................ 5.18

Common Linux Problems .................................... 5.19

SPECIFICATIONS

Printer Specifications ............................................ 6.2

Paper Specifications ............................................. 6.3

Overview ....................................................... 6.3

Supported Sizes of Paper ................................. 6.4

Guidelines for Using Paper ............................... 6.5

Paper Specifications ........................................ 6.6

Paper Output Capacity ..................................... 6.6

Printer and Paper Storage Environment ............. 6.7

Important Precautions and Safety Information

When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to people:

Read and understand all instructions.

Use common sense whenever operating electrical appliances.

Follow all warnings and instructions marked on the machine and in the literature accompanying the machine.

If an operating instruction appears to conflict with safety information, heed the safety information. You may have misunderstood the operating instruction. If you cannot resolve the conflict, contact your sales or service representative for assistance.

Unplug the machine from the AC wall socket before cleaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for cleaning.

Do not place the machine on an unstable cart, stand or table. It may fall, causing serious damage.

Your machine should never be placed on, near or over a radiator, heater, air conditioner or ventilation duct.

Do not allow anything to rest on the power cable. Do not locate your machine where the cords will be abused by persons walking on them.

Do not overload wall outlets and extension cords. This can diminish performance, and may result in the risk of fire or electric shock.

Do not allow pets to chew on the AC power or PC interface cords.

Never push objects of any kind into the machine through case or cabinet openings. They may touch dangerous voltage points, creating a risk of fire or shock. Never spill liquid of any kind onto or into the machine.

To reduce the risk of electric shock, do not disassemble the machine. Take it to a qualified service technician when repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly could cause electric shock when the unit is subsequently used.

Unplug the machine from the PC and AC wall outlet, and refer servicing to qualified service personnel under the following conditions:

•When any part of the power cord, plug, or connecting cable is damaged or frayed.

•If liquid has been spilled into the machine.

•If the machine has been exposed to rain or water.

•If the machine does not operate properly after instructions have been followed.

•If the machine has been dropped, or the cabinet appears damaged.

•If the machine exhibits a sudden and distinct change in performance.

Adjust only those controls covered by the operating instructions. Improper adjustment of other controls may result in damage, and may require extensive work by a qualified service technician to restore the machine to normal operation.

Avoid using this machine during a lightning storm. There may be a remote risk of electric shock from lightning. If possible, unplug the AC power for the duration of the lightning storm.

If you continuously print multiple pages, the surface of the output tray may become hot. Be careful not to touch the surface, and keep children away from the surface.

SAVE THESE INSTRUCTIONS.

Environmental and Safety Consideration

Laser Safety Statement

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a Class I laser product conforming to the requirements of IEC 825.

Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

WARNING

Never operate or service the printer with the protective cover removed from Laser/ Scanner assembly. The reflected beam, although invisible, can damage your eyes. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons:

Ozone Safety

Power Saver

Recycling

During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area.

If you need additional information about ozone, please contact your nearest Xerox dealer.

This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.

When the printer does not receive data for an extended period of time, power consumption is automatically lowered.

The energy star emblem does not represent EPA endorsement of any product or service.

Please recycle or dispose of the packaging material for this product in an environmentally responsible manner.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)

This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can

take this item for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the

purchase contract. This product should not be mixed with other commercial wastes for disposal.

Radio Frequency Emissions

FCC regulations

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, including interference that may cause undesired operation.

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reposition the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

CAUTION:

responsible for compliance could void the user’s authority to operate the equipment.

Changes or modifications not expressly approved by the manufacturer

Canadian Radio Interference Regulations

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 éditée par l’Industrie et Sciences Canada.

Declaration of Conformity (European Countries)

Approvals and Certifications

The CE marking applied to this product symbolizes Corporation applicable 93/68/EEC Directives of the European Union as of the dates indicated:

January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.

January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws of the Member States related to electromagnetic compatibility.

March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.

A full declaration, defining the relevant Directives and referenced standards can be obtained from your

Xerox Corporation

. Declaration of Conformity with the following

. representative.

Xerox

Introduction

Congratulations on the purchase of your Printer!

This chapter includes:

• Special Features

• Printer Driver Features

• Printer Components

• Understanding the Control Panel

Special Features

Your new printer is equipped with special features that improve the print quality, giving you a competitive edge. You can:

Print with excellent quality and high speed

•You can print at

•Up to

16 ppm in A4 (17 ppm in Letter

Handle paper flexibly

•

Standard 150-sheet tray

paper.

• 50-sheet output tray supports convenient access.

Create professional documents

• You can customize your documents using “Confidential.” For details, See

•Print

Posters

document are magnified and printed across the selected sheet of paper. After the document has printed, trim off the white edges of each sheet. Tape the sheets together to form a poster. For details, see

600 dots per inch

supports various sizes and types of

(dpi)

Watermarks

Software User Guide

. The text and pictures of each page of your

Software User Guide

, such as

Save your time and money

• Allows you to use the details, see

• Allows you to print multiple pages on one single sheet of paper to save paper (

Guide

• You can use preprinted forms and letterhead on plain paper. For details, see

• This printer meets

Software User Guide

N-Up printing

Software User Guide

Toner Save

). For details, see

Energy Star

mode to save toner. For

and page 4.5.

Software User

guidelines for energy efficiency.

Print in various environments

• You can print in

• Your printer is compatible with various

• Your printer comes with the

Windows 98/Me/2000/XP

Linux OS

USB

interface.

1.2

NTRODUCTION

Printer Driver Features

Your printer

features:

• Paper source selection

• Paper size, orientation and media type

• number of copies

Table below lists a general overview of features supported by

your printer

Tone r Save Y Y

Print quality option Y Y

Poster printing Y N

Multiple pages per sheet (N-up) Y Y(2,4)

Fit to page printing Y Y

Scale printing Y Y

Watermark Y N

Overlay Y N

drivers will support the following standard

drivers.

Feature

Printer Driver

Win 98/Me 2000/XP

Linux

NTRODUCTION

1.3

Printer Components

Output support

Front View

Paper output tray (Face down)

Top cover

Control panel

1.4

Rear guide

NTRODUCTION

Paper input tray

Side guides

Front cover

Toner cartridge

Rear View

Power switch

USB port

Power receptacle

NTRODUCTION

1.5

Understanding the Control Panel

On Line/Error( ) and Toner Save( ) LEDs

LED Description

If the lights green, the printer is ready to print.

If the lights red, the printer is experiencing an error, such as jammed paper, no paper, the open top or front cover,

or the empty toner cartridge. See “Troubleshooting Error Messages” on page 5.17.

If you press the button while the printer is receiving

data, the

In Manual Feed mode, if there is no paper in the tray, the

LED blinks green. Load paper into the tray and the LED

stops blinking.

If the printer is receiving data, the LED slowly blinks green.

If the printer is printing the received data, the LED blinks green fast.

LED blinks red to cancel printing.

1.6

NTRODUCTION

LED Description

If you press the button in Ready mode, this LED is on and the Toner Save mode is enabled.

If you press this button once again, this LED is off and the Toner Save mode is disabled.

If the and LEDs blink, your system has some problems.

To solve the problem, see “Troubleshooting Error Messages” on page 5.17

Cancel( ) button

Function Description

Printing demo page

Manual feeding

In Ready mode, press and hold this button for about 2 seconds until all LEDs blink slowly, and release.

Press this button each time you load a sheet of paper in the tray, when you select software application. For detailed information, see “Using Manual Feed Mode” on page 3.7.

Manual Feed

for

Source

from your

Canceling print job

Toner Save mode on/off

Press this button during printing. The while the print job is cleared from both the printer and the

computer, and then return to Ready mode. This may take some time depending on the size of the print job. In Manual Feed mode, you can’t cancel the print job by pressing this button.

For detailed information, see “Using Manual Feed Mode” on page 3.7.

In Ready mode, press this button to turn the Toner Save mode on or off. For detailed information, see page 4.5.

Software User Guide

LED blinks

NTRODUCTION

and

1.7

Setting Up Your Printer

This chapter provides step by step information on setting up your printer.

This chapter includes:

• Unpacking

• Installing the Toner Cartridge

• Loading Paper

• Connecting a Printer Cable

• Turning the Printer on

• Printing a Demo Page

• Installing Printer Software

Unpacking

Remove the printer and all accessories from the packing carton. Make sure that the printer has been packed with the following items:

Toner Cartridge

CD-ROM

USB Cable

Notes:

• If any items are missing or damaged, notify your dealer immediately.

• Components may differ from one country to another.

• The appearance of the power cord is differ depending on the country.

• The CD-ROM contains the printer driver, the User’s Guide, and the Adobe Acrobat Reader program.

Power Cord

Quick Install Guide

ETTING UP YOUR PRINTER

2.2

Carefully remove all of packing tape from the printer.

Ta pe

Selecting a Location

Select a level, stable place with adequate space for air circulation. Allow extra space for opening cover and tray. The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. See the image below for clearance space. Do not place the printer close to the edge of your desk or table!

Clearance Space

•

Front

: 482.6 mm (enough space to allow opening of the paper

input tray)

•

Back

: 100 mm (enough space for ventilation)

•

Right

: 100 mm (enough space for ventilation)

•

Left

: 100 mm (enough space for ventilation)

2.3

ETTING UP YOUR PRINTER

Installing the Toner Cartridge

Grasp the front cover and pull it toward you to open.

Note:

Because the printer is very light, it may be moved when you use it; for example, when opening/closing the tray or installing/ removing the toner cartridge. Be careful not to move the printer.

Remove the toner cartridge from its bag and remove the paper protecting the cartridge by pulling the packing tape.

ETTING UP YOUR PRINTER

2.4

Gently roll the cartridge 5 or 6 times to distribute the toner.

Thoroughly rolling the cartridge will assure maximum copies per cartridge.

Note:

If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

Cautions:

• To prevent damage, do not expose the toner cartridge to light for

more than few minutes. Cover it with a piece of paper, if left exposed for more than a few minutes.

• Do not touch the green underside of the toner cartridge. Use the

handle on the cartridge to avoid touching this area.

2.5

Locate the cartridge slots inside the printer, one on each side.

ETTING UP YOUR PRINTER

Unfold the toner cartridge handle and grasp it. Insert the cartridge in the printer until it snaps into place.

Note:

Carefully insert or pull out the toner cartridge not to scratch against the printer.

Close the front cover. Make sure that the cover is securely closed. If the cover is not firmly closed, printing errors may occur when you print.

Note:

When printing text at 5% coverage, you can expect a toner cartridge life of approximately 3,000 pages (1,000 pages for the toner cartridge that is shipped with the printer).

ETTING UP YOUR PRINTER

2.6

Loading Paper

You can load approximately 150 sheets of paper in the tray.

Grasp the paper input tray and pull it toward you to open. Pinch the rear guide and pull it out to extend the tray.

Note:

Because the printer is very light, it may be moved when you use it; for example, when opening/closing the tray or installing/ removing the toner cartridge. Be careful not to move the printer.

Prepare a stack of paper for loading by flexing or fanning them back and forth. Straighten the edges on a level surface.

2.7

ETTING UP YOUR PRINTER

Load paper

Make sure that all four corners are flat in the tray.

Pay attention not to overload paper. Paper overloading may cause paper jams.

Pinch the rear guide to adjust for the paper length and pinch the side guide and slide it to the left flush against the paper.

with the print side facing up

Notes:

• Do not push the width guide far enough to cause the material to

• If you do not adjust the width guide, it may cause paper jam.

warp.

ETTING UP YOUR PRINTER

2.8

Connecting a Printer Cable

To print from your computer, you need to connect your printer to your computer with a Universal Serial Bus (USB) cable.

Note:

Connecting the printer to the USB port of the computer requires a certified USB cable.

Make sure that both the printer and the computer are turned off.

Plug the USB printer cable into the connector on the back of the printer.

To t he U S B p o rt on y ou r computer

Connect the other end of the cable to the USB port on your computer.

See your computer User’s Guide if you need help.

2.9

ETTING UP YOUR PRINTER

Turning the Printer on

Plug the power cord into the power receptacle on the back of the printer.

Plug the other end into a properly grounded AC outlet and turn on the printer using the power switch.

To the AC outlet

Cautions:

• The fusing area at the rear portion of the inside of your printer is

hot when powered. Be careful not to be burned when accessing this area.

• Do not disassemble the printer when it is powered. Doing so may

give you an electric shock.

ETTING UP YOUR PRINTER

2.10

Printing a Demo Page

Print a demo page to make sure that the printer is operating correctly.

Press and hold down the button on the control panel for about 2 seconds to print a demo page.

The Demo page shows the printer’s current configuration.

2.11

ETTING UP YOUR PRINTER

Installing Printer Software

You must install software using the supplied CD-ROM after you have set up your machine and connected it to your computer. For details, see

Software User Guide

Printer driver for Windows

Use this driver to take full advantage of your printer’s features. For details, see

System Requirements

Your machine supports following operating system.

•Windows requirements.

Operating System Windows 98/Me/2000/XP

CPU

RAM

Free Disk Space

Internet Explorer 5.0 or higher

Software User Guide

98/Me/2000/XP

Item Requirements

- The following table shows Windows

Windows 98/Me/2000

Windows XP

Windows 98/Me/2000 64 MB or higher

Windows XP 128 MB or higher

Windows 98/Me/2000 300 MB or higher

Windows XP 1 GB or higher

Pentium II 400 MHz or higher

Pentium III 933 MHz or higher

OTE

: For Windows 2000/XP, the system administrator should install

the software.

Printer driver for Linux

You can print in Linux using your machine.

• Various Linux - See

Software User Guide

ETTING UP YOUR PRINTER

2.12

2.13

ETTING UP YOUR PRINTER

Using Print Materials

This chapter will help you understand types of paper you can use with this printer and how to properly load paper in the tray for the best print quality.

This chapter includes:

• Choosing Paper and Other Materials

• Verifying the Output Location

• Loading Paper

• Printing on Special Materials

• Canceling a Print Job

Choosing Paper and Other Materials

You can print on a variety of print materials, such as plain paper, envelopes, labels, transparencies and so on. See “Paper Specifications” on page 6.3. To get the best possible print quality, use only high-quality copier-grade paper.

When you choose print materials, consider the followings:

•

Desired outcome

appropriate for the project.

•

Size

: You can use any size paper that fits easily within the

paper adjusters of the paper feeder.

: The paper you choose should be

Weight

•

• 16~24 lbs (60~90 g/m

• 16~43 lbs (60~165 g/m

•

Brightness

: Your printer supports paper weight as follows:

) bond for the tray

) bond for the manual feed

: Some papers are whiter than others and produce

sharper, more vibrant images.

•

Surface smoothness

: The smoothness of the paper affects

how crisp the printing looks on the paper.

Caution:

specification listed in the paper specification can cause problems that may require service. This service is not covered by the warranty or service agreements.

Using a material that does not conform to the

3.2

SING PRINT MATERIALS

Type and Capacities

Paper Type

Plain paper

Envelopes

Labels

Transparency films

Card stocks

a. Maximum capacity may be reduced depending on the paper thickness. b. If you load more than one sheet, paper jams will occur. You must load only

one sheet at a time in the tray.

Capacity

150

Guidelines for Paper and Special Materials

When selecting or loading paper, envelopes, or other special material, keep these guidelines in mind:

• Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and the poor print quality.

• Use only high quality copier grade paper for the best print quality.

• Avoid paper with embossed lettering, perforations, or a texture that is too smooth or too rough. Paper jams may occur.

• Store paper in its ream wrapper until you are ready to use. Place cartons on pallets or shelves, not on the floor. Do not place heavy objects on top of the paper, whether it is packaged or unpackaged. Keep it away from moisture, or other conditions that can cause it to wrinkle or curl.

• Store unused materials at temperatures between 15

C (59 oF to 86 oF). The relative humidity should be

C and

between 10 % and 70 %.

• During storage, you should use moisture-proof wrap, such as any plastic container or bag, to prevent dust and moisture from contaminating your paper.

• Load special paper types one sheet at a time.

• Only use materials specifically recommended for use in laser printers.

• To prevent special materials, such as transparencies and label sheets from sticking together, remove them as they prints out.

SING PRINT MATERIALS

3.3

•For envelopes:

- Use only well-constructed envelopes with sharp, well

creased folds.

- Do not use envelopes with clasps and snaps.

- Do not use envelopes with windows, coated lining, self-

adhesive seals, or other synthetic materials.

- Do not use damaged or poorly made envelopes.

- Only use envelopes recommended for laser printers. Before

loading envelopes in the tray, make sure that they are undamaged and are not stuck together.

- Do not feed stamped envelopes.

• For transparencies:

- Place them on a flat surface after removing them from the

printer.

- Do not leave them in the paper tray for long periods of time.

Dust and dirt may accumulate on them resulting in spotty printing.

- To avoid smudging caused by fingerprints, handle them and

coated paper carefully.

- To avoid fading, do not expose the printed transparencies to

prolonged sunlight.

- Only use transparencies recommended for use in laser

printers.

- Ensure that transparencies are not wrinkled, curled, or have

any torn edges.

•For labels:

- Verify that their adhesive material can tolerate fusing

temperature of 180

C (356o F) for 0.1 second.

- Make sure that there is no exposed adhesive material

between them. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components.

- Do not load a sheet of them through the printer more than

once. The adhesive backing is designed for one pass through the machine.

- Do not use labels that are separating from the backing

sheet or are wrinkled, bubbled, or otherwise damaged.

- Only use labels recommended for laser printers.

3.4

SING PRINT MATERIALS

• For Card Stock or Custom-sized materials:

- Postcards, 3.5 by 5.83 in.(index) cards and other custom-

sized materials can be printed with this printer. The minimum size is 76 by 127mm(3.0 by 5.0 in.) and the maximum size is 216 by 356mm(8.5 by 14 in.)

- Always insert the short-edge into the Manual Feed first. If

you want to print in landscape mode, make this selection through your software. Inserting paper long-edge first may cause a paper jam.

- Do not print on media smaller than 76mm (3.0 in.) wide or

127mm(5.0 in.) long.

• For preprinted paper:

- Letterheads must be printed with heat-resistant ink that will

not melt, vaporize, or release hazardous emissions when subjected to the printer’s fusing temperature of 205 °C (400 °F) for 0.1 second.

- Ink on letterheads must be non-flammable and should not

adversely affect any printer rollers.

- Forms and letterheads should be sealed in a moisture-proof

wrapping to prevent changes during storage.

- Before you load preprinted paper as forms and letterheads,

verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper.

• Do not use these types of paper could result in chemical smells and could damage your printer.

Carbonless

paper and

Tracing

paper. Use of

SING PRINT MATERIALS

3.5

Verifying the Output Location

The printer has the paper output tray that collects paper facedown, in correct order.

Notes:

• If you continuously print many pages, the surface of the output tray may become hot. Be careful not to touch the surface, and especially keep children away from the surface.

• The front output tray can hold up to 50 sheets of paper. Remove the pages so that the tray is not overloaded.

3.6

Loading Paper

Proper paper loading helps prevent paper jams and ensure trouble-free printing. Do not remove the paper in the tray while a job is printing. Doing so may cause a paper jam. See “Type and Capacities” on page 3.3 for acceptable paper size and capacity for the tray.

Using the Tray

The tray holds 150 sheets of paper. See “Type and Capacities” on page 3.3 for acceptable paper size and capacity of the tray.

Load a stack of paper into the tray and print. For details about loading paper in the tray, see “Loading Paper” on page 2.7.

SING PRINT MATERIALS

Using Manual Feed Mode

If you select manually load paper in the tray. Manually loading paper can be helpful when you want to check the print quality after each page is printed.

If you experience a paper jam from the tray, load one sheet of paper at a time into the tray.

Load the print material in the tray

Adjust the paper guide against the print material without bending the paper.

Manual Feed

in the

Source

option, you can

with the print side up

When you print a document, you must select for

Source

the correct paper size and type. For details, see

User Guide

Press the button on the printer to start feeding.

Note:

If you don't press the button after a pause, the paper will be

automatically fed into the printer.

Printing is started.

If you are printing multiple pages, load the next sheet after

the first page prints out, and press the button.

Repeat this step for every page to be printed.

from the software application, and then select

Manual Feed

Software

SING PRINT MATERIALS

3.7

Printing on Special Materials

Open the paper input tray.

Load the print material in the paper input tray. Do not mix types. See the following directions to load each type of print material.

•Load the envelopes in the tray

with the flap side down

The stamp area is envelope and center of the tray.

Cautions:

the top cover may become hot. Please exercise caution.

•Load labels in the tray

with the stamp area enters the printer first

If you print 20 envelopes in succession, the surface of

on the left side

with print side up

and the end of the

3.8

Note:

printed label sheets stack up as they are printed out.

SING PRINT MATERIALS

To prevent labels from sticking to each other, do not let the

•Load transparencies in the tray

top with the adhesive strip going first

with print side up

, and the

Notes:

• To prevent transparencies from sticking to each other, do not let

• Place transparencies on a flat surface after removing them from

• Do not use transparencies that are separating from the backing

the printed sheets stack up as they are printed out.

the printer.

sheet.

•Load card stock center of the tray.

•Load letterheads in the tray

edge towards the printer

with print side up

with the design face up, top

, short edge first and

SING PRINT MATERIALS

3.9

Adjust the side guide to the edge of the material.

When you print on special material, you must select

Manual Feed

and then select the correct paper size and type. For details, see

Software User Guide

Press the button to start feeding.

for

Source

from the software application,

Canceling a Print Job

There are two ways to cancel a print job.

To stop a print job from the Control Panel

Press the button on the control panel.

3.10

The printer will finish printing the page that is moving through the printer and delete the rest of the print job. Pressing the

than one print job is in the printer memory, the button must be pressed once for each job.

SING PRINT MATERIALS

button cancels only the current job in the printer. If more

To stop a print job from the Printers folder

From the windows

Select click the

From the (Windows 98/Me) or

In Manual Feed mode, you can’t cancel a print job by pressing the button.

To cancel a print job in Manual Feed mode:

Turn the printer off.

Double-click the icon at right bottom of the window.

Printers

your printer

Document

Start

menu, select

to open the Printers window, and double-

icon.

menu, select

Cancel

Double-click this icon to view the queue of the print jobs.

(Windows 2000/XP).

Settings

Cancel Printing

Select a job you want to cancel.

For Windows 98/Me, select

Document

For Windows 2000/XP, select menu.

When the jobs are removed from the list, turn the printer on.

menu.

Cancel Printing

Cancel

from

Document

SING PRINT MATERIALS

from

3.11

Maintaining Your Printer

This chapter provides suggestions for maintaining the toner cartridge and the printer.

This chapter includes:

• Maintaining the Toner Cartridge

• Using the Toner Save Mode

• Cleaning the Printer

• Consumables and Replacement Parts

Maintaining the Toner Cartridge

Toner cartridge storage

To get the maximum results from the toner cartridge, keep the following guidelines in mind.

• Do not remove the toner cartridge from its package until ready for use.

• Do not refill the toner cartridge.

not cover damage caused by using a refilled cartridge.

• Store toner cartridges in the same environment as the printer.

• To prevent damage to the toner cartridge, do not expose it to light for more than few minute.

Toner cartridge life expectancy

The printer warranty does

The life of the toner cartridge depends on the amount of toner that print jobs require. When printing text at 5% coverage, a new toner cartridge lasts an average of 3,000 pages. (The original toner cartridge supplied with the printer lasts an average of 1,000 pages.)

Saving toner

To save toner, press the button on the printer control panel. The LED will be lit. You can also enable the Toner Save mode in the printer properties. For details, see

User Guide

toner cartridge and reduce your cost per page, but will reduce the print quality.

. Selecting this option will extend the life of the

Software

AINTAINING YOUR PRINTER

4.2

Redistributing Toner

When toner is low, faded or light areas may appear on a printed page. You may be able to temporarily improve the print quality by redistributing the toner. The following procedures may allow you to finish the current print job before replacing the toner cartridge.

Open the front cover.

Pull the toner cartridge out and remove it from the printer.

Cautions:

• Avoid reaching too far into the printer. The fusing area may be hot.

• To prevent damage to the toner cartridge, do not expose it to light for more than few minutes.

• Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

4.3

AINTAINING YOUR PRINTER

Gently shake the toner cartridge from side to side five or six times to redistribute the toner.

Note:

If the toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

Reinsert the toner cartridge into the printer. Ensure that the toner cartridge snaps into place.

Close the front cover. Make sure that the cover is securely closed. If it is not fir when you print.

mly closed, printing errors may occur

AINTAINING YOUR PRINTER

4.4

Replacing the Toner Cartridge

If the print remains light after redistributing toner (see page 4.3), replace the toner cartridge.

Remove the old cartridge and install a new toner cartridge. See “Installing the Toner Cartridge” on page 2.4.

Using the Toner Save Mode

The Toner Save mode allows the printer to use less toner on each page. Selecting this option will extend the life of your toner cartridge and reduce your cost per page, but will reduce print quality.

There are two ways to enable the Toner Save mode:

From the Control Panel

Press the button on the control panel. The printer must be in Ready mode ( green LED is on).

4.5

• If the LED is on, the mode is enabled and the printer

uses less toner to print a page.

• If the LED is off, the mode is disabled and the printer

prints in the normal mode.

From the Printer Properties

You can also enable the Toner Save mode in the the printer properties. For details, see

AINTAINING YOUR PRINTER

Graphic

Software User Guide

tab of

Cleaning the Printer

To maintain the print quality, follow the cleaning procedures below each time the toner cartridge is replaced or if print quality problems occur.

Note:

While cleaning the inside of the printer, be careful not to touch the transfer roller (located underneath the toner cartridge). Oil from your fingers can cause print quality problems.

Caution:

containing large amounts of alcohol, solvent or other strong substances can discolor or crack the cabinet.

Cleaning the cabinet of the printer with surfactants

Cleaning the Outside

Wipe the outside surface of the printer with a soft, clean, lintfree cloth. You can dampen the cloth slightly with water, but be careful not to let any water drip onto the printer or inside of it.

Cleaning the Inside

During the printing process, paper, toner, and dust particles can accumulate inside the printer. This buildup can cause print quality problems, such as toner specs or smearing. Cleaning the inside of the printer will eliminate or reduce these problems.

Cleaning inside the printer

Turn the printer off and unplug the power cord, then wait for the printer to cool.

Open the front cover.

AINTAINING YOUR PRINTER

4.6

Pull the toner cartridge out and remove it from the printer..

With a dry, lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity.

4.7

Note:

to light for more than few minute. Cover it with a piece of paper, if necessary. Also, do not touch the black transfer roller inside the printer.

Locate the long strip of glass (LSU) inside the top of the cartridge compartment, and gently swab the glass to see if dirt turns the white cotton black.

AINTAINING YOUR PRINTER

To prevent damage to the toner cartridge, do not expose it

Reinsert the toner cartridge and close the cover. Make sure that the cover is securely closed. If it is not firmly closed, printing errors may occur when you print.

Plug in the power cord, and turn the printer on.

AINTAINING YOUR PRINTER

4.8

Consumables and Replacement Parts

From time to time, you will need to replace the roller and fuser unit to maintain top performance and avoid print quality problems and paper feed problems resulting from worn parts.

The following items should be replaced after you have printed a specified number of pages. See the table below.

Items Yield (Average)

Transfer Roller Approx. 50,000 pages

Pick-up Roller Approx. 50,000 pages

Fuser Unit Approx. 50,000 pages

To purchase the consumables and replacement parts, contact

Xerox

strongly recommend that items be installed by a trained service personnel.

dealer or the place where you bought your product. We

4.9

AINTAINING YOUR PRINTER

Solving Problems

This chapter provides helpful information for what to do if you encounter an error while using your printer.

This chapter includes:

• Troubleshooting Checklist

• Solving General Printing Problems

• Clearing Paper Jams

• Solving Print Quality Problems

• Troubleshooting Error Messages

• Common Windows Problems

• Common Linux Problems

Troubleshooting Checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

Check Solution

Check the power cord and the power switch.

Make sure that the

LED is on.

Press and hold the

button to print a

demo page.

Check the demo page to see if it is printed correctly.

Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly.

Check the power source by plugging into another outlet.

In the Ready mode, the LED lights green. If the

LED lights red or blinks, go to “Troubleshooting

Error Messages” on page 5.17.

• If a demo page does not print, check the paper supply in the input tray.

• If the paper jams in the printer, go to “Clearing Paper Jams” on page 5.6.

If there is a print quality problem, go to “Solving Print Quality Problems” on page 5.11.

• If the page does not print, check the cable connection between the printer and the computer.

• Check the print queue or print spooler to see if the printer has been paused.

• Check the software application to ensure you are using the proper printer driver and communication port. If the page is interrupted during printing, go to “Solving General Printing Problems” on page 5.3.

If completing the checklist does not resolve the printer problem, check the following troubleshooting sections.

5.2

OLVING PROBLEMS

• “Solving General Printing Problems” on page 5.3.

• “Troubleshooting Error Messages” on page 5.17.

• “Common Windows Problems” on page 5.18

• “Common Linux Problems” on page 5.19

Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Problem Possible Cause Solution

The Printer does not print.

The printer is not receiving power.

The printer is not selected as the default printer.

Check the printer for the following:

• The printer cover is not closed.

• Paper is jammed.

• No paper is loaded.

• The toner cartridge is not installed.

• The installed toner cartridge is the wrong toner cartridge.

The printer may be in Manual Feed mode.

Check the power cord connections. Check the power switch and the power source.

Select Windows as your default printer.

After location the problem, clear it.

•Close the door.

• Clear the paper jam. See “Clearing

• Load paper. See “Loading Paper” on

• Install the toner cartridge. See

If the problem persists, contact your service representative.

Add paper to the tray and press the

panel to begin printing.

your printer

Paper Jams” on page 5.6.

page 2.7.

“Installing the Toner Cartridge” on page 2.4.

button on the printer’s control

in the printer folder in

The connection cable between the computer and the printer is not connected properly.

The connection cable between the computer and the printer is defective.

The port setting is incorrect.

The printer may be configured incorrectly.

Disconnect the printer cable and reconnect it.

If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different printer cable.

Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the printer is attached to the correct one.

Check the printer properties to ensure that all print settings are correct.

OLVING PROBLEMS

5.3

Problem Possible Cause Solution

The printer does not print. (continued)

Paper does not feed into the printer.

Print job is extremely slow.

The printer driver may be incorrectly installed.

The printer is malfunctioning.

Reinstall the printer driver; see

Software User Guide

. Try printing a

demo page.

Check the LEDs on the control panel to determine if the printer is indicating a system error.

Paper has not been loaded correctly.

There is too much

Remove paper from the tray and reload it correctly.

Remove excess paper from the tray.

paper in the tray.

The paper is too thick. Use only paper that meets the

specifications required by the printer.

The job may be very complex.

Reduce the complexity of the page or try adjusting the print quality settings.

The maximum print speed of the printer is 16(A4) or 17(Letter) pages per minute.

If using Windows 98/ Me, the Spooling Setting may be set incorrectly.

From the and

Start menu, choose

Printers

. Right-click the printer icon, choose the

Details

tab, and then choose the

Properties

Spool Settings button. Select the

desired spool setting.

Settings

your

, click

Half the page is blank.

The paper keeps jamming.

5.4

OLVING PROBLEMS

The page layout is too complex.

The page orientation setting may be incorrect.

The paper size and the paper size settings do not match.

There is too much paper in the paper tray.

An incorrect type of paper is being used.

There may be debris inside the machine.

Simplify the page layout and remove any unnecessary graphics from the document.

Change the page orientation in your application.

Ensure that the paper size in the print settings matches the paper in the tray.

Remove excess paper from the tray. If printing on special materials, use the manual feed mode.

Use only paper that meets the specifications required by the printer.

Open the front cover and remove the debris.

Problem Possible Cause Solution

The printer prints, but the text is wrong, garbled, or incomplete.

Pages print, but are blank.

The printer cable is loose or defective.

The wrong printer driver was selected.

The software application is malfunctioning.

The toner cartridge is defective or out of toner.

The file may have blank pages.

Some parts, such as the controller or the board, may be defective.

Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable.

Check the application’s printer selection menu to ensure that your printer is selected.

Try printing a job from another application.

Redistribute the toner, if necessary. See page 4.3.

If necessary, replace the toner cartridge.

Check the file to ensure it does not contain blank pages.

Contact a service representative.

ATTENTION:

If you have any printing problem after your printer prints about 50,000 pages, you must contact the customer service to replace the transfer roller.

OLVING PROBLEMS

5.5

Clearing Paper Jams

Occasionally, paper can be jammed during a print job. Some of causes include:

• The tray is overfilled.

• The front cover has been opened during a print job.

• Paper that does not meet paper specifications has been used. See “Paper Specifications” on page 6.3.

• Paper that is outside of the supported size range has been used. See “Paper Specifications” on page 6.3.

If a paper jam occurs, the LED on the control panel lights red. Find and remove the jammed paper. If it is invisible, look inside the printer.

5.6

OLVING PROBLEMS

In the Paper Exit Area

Note:

Paper jams in this area may result in loose toner on the page. If you get any toner on your clothes, wash them in cold water as hot water will set the toner into the fabric.

If the paper jams as it exits to the output tray and a long portion of the paper is visible, pull the paper straight out.

When you pull the jammed paper, if there is resistance and the paper does not move immediately, stop pulling. Continue with the next step.

Open the top cover and the inner cover.

Cautions:

• When removing the jammed paper, be careful not to touch the

heat roller (located underneath the inner cover). It is hot and could cause burns!

• The top and inner cover themselves may also be hot due to the

heat roller. Allow the printer to cool before opening the covers.

OLVING PROBLEMS

5.7

Loosen the paper if it is caught in the heat rollers. Then pull the paper gently out.

Close the inner cover and the top cover. Printing resumes automatically.

5.8

OLVING PROBLEMS

Note:

Failed pages will not reprint. Try printing the pages.

In the Paper Feed Area

Remove any missfeed paper by pulling it out by the visible edge from the tray. Make sure that all of the paper is properly aligned in the tray.

Open and close the front or top cover to resume printing the document from failed pages.

Around the Toner Cartridge

Open the front cover.

Pull the toner cartridge out and remove it from the printer.

OLVING PROBLEMS

5.9

Gently pull the paper toward you.

Check that there is no other paper in the printer.

Reinstall the toner cartridge and close the front cover. Your printer resumes printing the document from failed pages.

5.10

OLVING PROBLEMS

Tips for Avoiding Paper Jams

By selecting the correct paper types, most paper jams can be avoided. If a paper jam occurs, follow the steps outlined in “Clearing Paper Jams” on page 5.6.

• Follow the procedures in “Loading Paper” on page 2.7. Ensure

that the adjustable guides are positioned correctly.

• Do not overload the tray.

• Do not remove the paper from the tray while printing.

• Flex, fan and straighten the paper before loading.

• Do not use creased, damp or highly curled paper.

• Do not mix paper types in the input tray.

• Use only recommended print media. See “Paper

Specifications” on page 6.3.

• Ensure that the recommended print side is facing up when

loading paper into the input tray.

Solving Print Quality Problems

Print Quality Checklist

Print quality problems can be resolved by following the checklist below.

• Redistribute toner in the toner cartridge (see page 4.3).

• Clean the inside of the printer (see page 4.6).

• Adjust the print resolution from the printer properties (see

Software User Guide

• Ensure that the Toner Save mode is off (see

Guide

• Clear general printing problems (see page 5.3).

• Install a new toner cartridge, and check the print quality (see

page 2.4).

and page 4.5).

Software User

OLVING PROBLEMS

5.11

Solving Print Quality Problems

Problem Solution

Light or faded

Toner specs

If a vertical white streak or faded area appears on the page:

• The toner supply is low. You may be able to temporarily extend the toner cartridge life. See “Redistributing Toner” on page 4.3. If this does not improve the print quality, install a new toner cartridge.

• The paper may not meet paper specifications (for example, the paper is too moist or too rough). See “Paper Specifications” on page 6.3.

• If the entire page is light, the print resolution setting is too light or the Toner Save mode is on. Adjust the print resolution and the Toner Save mode in the printer properties.

• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. See “Cleaning the Inside” on page 4.6.

• The surface of the LSU part inside the machine may be dirty. Clean the LSU. See “Cleaning the Inside” on page 4.6. Contact a service representative.

• The paper may not meet specifications (for example, the paper is too moist or too rough). See “Paper Specifications” on page 6.3.

• The transfer roller may be dirty. See “Cleaning the Inside” on page 4.6.

• The paper path may need cleaning. See “Cleaning the Inside” on page 4.6.

For details, see

Software User Guide

5.12

Dropouts

OLVING PROBLEMS

If faded areas, generally rounded, occur randomly on the page:

• A single sheet of paper may be defective. Try reprinting the job.

• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See “Paper Specifications” on page 6.3.

• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.

• The toner cartridge may be defective. See “Vertical repetitive defects” on the next page.

• If these steps do not correct the problems, contact a service representative.

Problem Solution

Vertical lines

Gray background

Toner smear

If black vertical streaks appear on the page:

• The drum inside the toner cartridge has probably been scratched. Install a new toner cartridge.

If white vertical streaks appear on the page:

• The surface of the LSU part inside the machine may be dirty. Clean the LSU. See “Cleaning the Inside” on page 4.6. Contact your service representative.

If the amount of background shading becomes unacceptable, the procedures below may fix the problem.

• Change to a lighter weight pages. See “Paper Specifications” on page 6.3.

• Check the printer’s environment; very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the amount of background shading.

• Remove the old toner cartridge and install a new one. See “Installing the Toner Cartridge” on page 2.4.

• Clean the inside of the printer. See “Cleaning the Inside” on page 4.6.

• Check the paper type and quality. See “Paper Specifications” on page 6.3.

• Remove the toner cartridge and install a new one. See “Installing the Toner Cartridge” on page 2.4.

Vertical repetitive

defects

If marks repeatedly appear on the printed side of the page at even intervals:

• The toner cartridge may be damaged. Clean the inside of the printer. See “Cleaning the Inside” on page 4.6. After cleaning the inside of the printer, if you still have the same problems, install a new toner cartridge. See “Installing the Toner Cartridge” on page 2.4.

• Parts of the printer may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.

• The fusing assembly may be damaged. Contact a service representative.

OLVING PROBLEMS

5.13

Problem Solution

Background

scatter

Misformed characters

Background scatter results from bits of toner distributed on the printed page.

• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.

• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.

• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties.

• If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try a different paper. See “Paper Specifications” on page 6.3.

Page skew

Curl or wave

• Check the paper type and quality. See “Paper Specifications” on page 6.3.

• Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.

• Check the paper type and quality. Both high temperature and humidity can cause paper curl. See “Paper Specifications” on page 6.3.

• Turn over the stack of paper in the input tray. Also try rotating the paper 180° in the input tray.

5.14

OLVING PROBLEMS

Problem Solution

Wrinkles or

creases

Back of printouts

are dirty

Black pages

• Ensure that the paper is loaded properly.

• Check the paper type and quality. See “Paper Specifications” on page 6.3.

• Turn over the stack of paper in the input tray. Also try rotating the paper 180° in the feeder.

• The transfer roller may be dirty. See “Cleaning the Inside” on page 4.6.

• Check for leaking toner. Clean the inside of the printer.

• The toner cartridge may not be installed properly. Remove the cartridge and reinsert.

• The toner cartridge may be defective and need replacing. Install a new toner cartridge.

• The printer may require repair. Contact a service representative.

Loose toner

• Clean the inside of the printer.

• Check the paper type and quality. See “Paper Specifications” on page 6.3.

• Install a new toner cartridge.

• If the problem persists, the printer may require repair. Contact a service representative.

OLVING PROBLEMS

5.15

Problem Solution

Character Voids

Horizontal stripes

Curl

Character voids are white areas within the parts of characters that should be solid black:

• If you are using transparencies, try another type of transparency. Because of the composition of the transparency, some character voids are normal.

• You may be printing on the wrong surface on the paper. Remove the paper and turn it around.

• The paper may not meet paper specifications. See “Paper Specifications” on page 6.3.

If horizontally aligned black streaks or smears appear:

• The toner cartridge may be installed improperly. Remove the cartridge and reinsert.

• The toner cartridge may be defective. Install a new toner cartridge. See “Installing the Toner Cartridge” on page 2.4.

• If the problem persists, the printer may require repair. Contact a service representative.

If the printed paper is curl or paper does not feed into the printer:

• Turn over the stack of paper in the input tray. Also try rotating the paper 180° in the input tray.

5.16

OLVING PROBLEMS

Troubleshooting Error Messages

When the printer experiences an error, the control panel will indicate an error message with the indicator lights. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error.

LED status legend

symbol for “light off”

symbol for “light on”

symbol for “light blinking”

LED pattern Possible Problems and Solutions

Your system has some problems. If this problem occurs, contact your service representative.

red

LED lights

• Paper jam occurs. To solve the problem, see “Clearing Paper Jams” on page 5.6.

• The front cover is open. Close the front cover.

• Paper tray is empty. Load the paper in the Tray.

• The toner cartridge is out of toner. Remove the old toner cartridge and install a new one. See “Installing the Toner Cartridge” on page 2.4.

• You pressed the button while the printer is receiving data.

• In Manual Feed mode, there is no paper in the tray. Load paper into the tray.

• If the printer is receiving data, the LED slowly blinks green.

• If the printer is printing the received data, the LED blinks green fast.

OLVING PROBLEMS

5.17

Common Windows Problems

Problem Possible Cause and Solution

“File in Use” message appears during installation.

“General Protection Fault”, “Exception OE”, “Spool32”, or “Illegal Operation” messages appear.

Note

: Refer to Microsoft Windows 98, Me, 2000 or XP User’s Guide that came with your

PC for further information on Windows error messages.

Exit all software applications. Remove all software from the

StartUp Group

printer software.

Close all other applications, reboot Windows, and try printing again.

, then restart Windows. Reinstall the

5.18

OLVING PROBLEMS

Common Linux Problems

Problem Possible Cause and Solution

I can’t change settings in the configuration tool.

I am using the KDE desktop but the configuration tool and LLPR won’t start.

I just installed this package but can’t find entries in the KDE/ Gnome menus.

I get a “Some options are not selected” error message while editing the printer settings.

I can’t make a printer the system default.

You need to have administrator privileges to be able to affect global settings.

Maybe you do not have the GTK libraries installed. These usually come with most Linux distributions, but you may have to install them manually. Refer to your distribution’s installation manual for more details about installing additional packages.

Some versions of the KDE or GNOME desktop environments may require that you restart your session for the changes to take effect.

Some printers have conflicting settings, meaning that some settings for two options can’t be selected at the same time. When you change a setting and the Printer Package detects such a conflict, the conflicting option is changed to a “No Choice” value, and you have to choose an option that does not conflict before being able to submit the changes.

• In some conditions, it may not be possible to change the default queue. This happens with some variants of LPRng, especially on recent RedHat systems that use the ‘printconf’ database of queues.

• When using printconf, the automatically refreshed from the database of printers managed by the system (usually through the ‘printtool’ command), and the queues in /etc/printcap.local are appended to the resulting file. since the default queue in LPRng is defined as the first queue in therefore it is not possible for the to change the default when some queues have otherwise been defined using printtool.

• LPD systems identify the default queue as the one named ‘lp’. Thus if there is already a queue by this name, and if it doesn’t have any alias, then you won’t be able to change the default. To work around this, you can either delete the queue, or rename it by manually editing the

etc/printcap

file.

/etc/printcap

Xerox

Printer Package

file is

OLVING PROBLEMS

5.19

Problem Possible Cause and Solution

The N-up setting does not work correctly for some of my documents.

I am using BSD lpr (Slackware, Debian, older distributions) and some options chosen in LLPR don’t seem to take effect.

I am trying to print a document in Landscape mode, but it prints rotated and cropped.

Some pages come out all white (nothing is printed), and I am using CUPS.

The N-up feature is achieved through post-processing of the PostScript data that is being sent to the printing system. However, such post-processing can only be adequately achieved if the PostScript data conforms to the Adobe Document Structing Conventions. Problems may arise when using N-up and other features relying on postprocessing if the document being printed isn’t compliant.

Legacy BSD lpr systems have a hard limitation on the length of the option string that can be passed to the printing system. As such, if you selected a number of different options, the length of the options may be exceeded and some of your choices won’t be passed to the programs responsible for implementing them. Try to select less options that deviate from the defaults, to save on memory usage.

Most Unix applications that offer a Landscape orientation option in their printing options will generate correct PostScript code that should be printed as is. In that case, you need to make sure that you leave the LLPR option to its default Portrait setting, to avoid unwanted rotations of the page that would result in a cropped output.

If the data being sent is in Encapsulated PostScript (EPS) format, some earlier versions of CUPS (1.1.10 and before) have a bug preventing them from being processed correctly. When going through LLPR to print, the Printer Package will work around this issue by converting the data to regular PostScript. However, if your application bypasses LLPR and feeds EPS data to CUPS, the document may not print correctly.

I can’t print to a SMB (Windows) printer.

My application seems to be frozen while LLPR is running.

5.20

OLVING PROBLEMS

To be able to configure and use SMB-shared printers (such as printers shared on a Windows machine), you need to have a correct installation of the SAMBA package that enables that feature. The “smbclient” command should be available and usable on your system.

Most Unix applications will expect a command like the regular “lpr” command to be non-interactive and thus return immediately. Since LLPR is waiting for user input before passing the job on to the print spooler, very often the application will wait for the process to return, and thus will appear to be frozen (its windows won’t refresh). This is normal and the application should resume functioning correctly after the user exits LLPR.

Problem Possible Cause and Solution

How do I specify the IP address of my SMB server?

Some documents come out as white pages when printing.

I have CUPS and some options (such as N-up) seem to be always enabled even though I don’t pick them in LLPR.

I configured a printer to print to a file, but I get “Permission denied” errors.

It can be specified in the “Add Printer” dialog of the configuration tool, if you don’t use the CUPS printing system. Unfortunately, CUPS currently doesn’t allow to specify the IP address of SMB printers, so you will have to be able to browse the resource with Samba in order to be able to print.

Some versions of CUPS, especially those shipped with Mandrake Linux before the 8.1 release, have some known bugs when processing the PostScript output from some applications. Try upgrading to the latest version of CUPS (at least 1.1.14). Some RPM packages for most popular distributions are provided as a convenience with this Linux Printing Package.

There may be some local options defined in your

.lpoptions

command. These options will always be used if not overridden by LLPR settings. To get rid of all options for a printer, run the following command, replacing “printer” with the name of the queue: lpoptions -x printer.

Most printing systems will not run as the super-user but as a special user (usually “lp”). Therefore, make sure that the file you have chosen to print to is accessible to the user owning the spooler daemon.

file, which is manipulated by the lpoptions

On my PCL (or SPL) printer, I sometimes get error messages printing instead of my document.

Unfortunately, some Unix applications may generate noncompliant PostScript output that may not be supported by Ghostscript, or even the printer itself in PostScript mode. You can try to capture the output to a file and view the results with Ghostscript (gv or ghostview will allow you to do so interactively) and see if you get error messages. However, since the application is at probably fault, contact your software vendor to inform them of the issue.

OLVING PROBLEMS

5.21

5.22

OLVING PROBLEMS

Specifications

This chapter includes:

• Printer Specifications

• Paper Specifications

Print Speed

Printer Specifications

Item Specifications and Description

Up to 16 ppm in A4 (17 ppm in Letter)

Resolution

600 x 600

dpi

First Printing Time 10 seconds (from Ready)

Warmup Time 30 seconds

Power Rating

Power Consumption

AC 110 - 127 V (USA, Canada) / 220 - 240 V (Others), 50 / 60 Hz

300 W average during operation / Less than 10 W in sleep mode

Stand by: Less than 30 dB;

Acoustic Noise

Printing: Less than 50 dB Sleep mode: Background noise

Toner Supply Single cartridge

Toner Cartridge Life

3,000 pages at ISO 19752 5% coverage (Ships with 1,000 pages Starter Toner Cartridge)

Duty Cycle Monthly: Up to 5,000 pages

Weight 5.5 Kg (including Toner Cartridge)

Package Weight

External Dimensions (W x D x H)

Paper: 1.2 kg Plastic: 0.2 kg

354 x 297.4 x 210 mm / 13.9 x 11.7 x 8.3 in.

Operating Environment

Temperature:10 ~ 32 °C / 50 ~ 90 °F; Humidity: 20 ~ 80 % RH

Emulation GDI

Random Access Memory (RAM)

8 MB (non expandable)

Fonts Windows font

Interface USB 1.1 (Compatible with USB 2.0)

OS Compatibility

a. Print speed will be affected by Operating system used, computing performance, application

software, connecting method, media type, media size and job complexity.

b. Sound Pressure Level, ISO 7779.

c. The number of pages may be affected by operating environment, printing interval, media type,

and media size.

d. Please visit www.xerox.com to download the latest software version.

6.2

PECIFICATIONS

Windows 98/Me/2000/XP, Various Linux OS

Paper Specifications

Overview

Your printer accepts a variety of print materials, such as cut-sheet paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies and custom-size paper. Properties, such as weight, composition, grain and moisture content, are important factors affecting the printer’s performance and the output quality. Paper that does not meet the guidelines outlined in this User’s Guide can cause the following problems:

• Poor print quality

• Increased paper jams

• Premature wear on the printer.

Notes:

• Some paper may meet all of the guidelines in this guide and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which

• Before purchasing large quantities of paper, ensure the paper meets the requirements specified in this User’s Guide.

Xerox

has no control.

Caution:

cause problems, requiring repairs. These repairs are not covered by the

Using paper that does not meet these specifications may

Xerox

warranty or service agreements.

PECIFICATIONS

6.3

Supported Sizes of Paper

Size (mm/in.)

Plain paper Letter (216 x 279/8.5 x 11) A4 (210 x 297/8.3 x 11.7) A5 (148 x 210/5.8 x 8.2) Executive (184 x 267/7.25 x 10.5)

Legal (216 x 356/8.5 x 14) JIS B5 (182 x 257/7.2 x 10.1) ISO B5 (176 x 250/6.9 x 9.8) A6 (105 x 148/4.1 x 5.8) Oficio (216 x 343/8.5 x 13.5 ) Folio (216 x 330/8.5 x 13)

Envelopes No.10 (105 x 241/4.1 x 9.5) DL (110 x 220/4.3 x 8.7) C5 (162 x 229/6.4 x 9)

C6 (114 x 162/4.5 x 6.4) Monarch (98 x 191/3.9 x 7.5)

Weight

•16 to 24 lb (60 to 90 g/m bond) for the paper tray

•16 to 43 lb (60 to 165 g/m bond) for the manual feed mode

75 to 90 g/m

Capacity

• 150 sheets of 20 lb (75 g/m

bond) paper for the paper tray

•1 sheet of paper for the manual feed mode

Labels Letter (216 x 279/8.5 x 11)

A4 (210 x 297/8.3 x 11.7)

120 to 150 g/m

1 sheet of paper for the

manual feed mode Transparency films Letter (216 x 279/8.5 x 11)

138 to 146 g/m

A4 (210 x 297/8.3 x 11.7)

Card stocks Post Card (101.6 x 152.4/4 x 6)

Minimum size (custom, 76 x 127/3 x5)

Maximum size (Legal)

a. The printer supports a wide range of media sizes.

b. Capacity may vary depending on print materials’ weight and thickness, and environmental

conditions.

Note:

You may experience jams when using print materials with a

90 to 163 g/m

16 to 43 lb (60 to 165 g/m

bond)

length of less than 127 mm (5 in.). For optimum performance, ensure that you are storing and handling the paper correctly. Please refer to “Printer and Paper Storage Environment” on page 6.7.

6.4

PECIFICATIONS

Guidelines for Using Paper

For the best result, use conventional 75 g/m2 (20 lb) paper. Ensure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

If you are unsure of what type of paper you are loading (such as, bond or recycled), check the label on the package.

The following problems may cause print quality deviations, jamming or even damage to the printer.

Symptom

Poor print quality or toner adhesion, problems with feeding

Dropout, jamming, curl

Increased gray background shading/printer wear

Excessive curl problems with feeding

Jamming, damage to printer

Problems with feeding

Problem with

Paper

Too moist, too rough, too smooth or embossed; faulty paper lot

Stored improperly

Too he avy

Too moist, wrong grain direction or short-grain construction

Cutouts or perforations

Ragged edges Use good quality paper.

Try another kind of paper, between 100 ~ 250 Sheffield, 4 ~ 5 % moisture content.

Store paper flat in its moisture-proof wrapping.

Use lighter paper, open the rear output tray.

• Open the rear output

• Use long-grain paper.

Do not use paper with cutouts or perforations.

Solution

tray.

Notes:

• Do not use letterhead paper printed with low-temperature inks,

• Do not use raised or embossed letterhead.

• The printer uses heat and pressure to fuse toner to the paper.

such as those used in some types of thermography.

Ensure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (180 °C or 372 °F for 0.1 second).

PECIFICATIONS

6.5

Paper Specifications

Category Specifications

Acid Content 5.5 ~ 8.0 pH

Caliper 0.094 ~ 0.18 mm (3.0 ~ 7.0 mils)

Curl in Ream Flat within 5 mm (0.02 in.)

Cut Edge Conditions

Fusing Compatibility

Grain Long Grain

Moisture Content 4 % ~ 6 % by weight

Smoothness 100 ~ 250 Sheffield

Cut with sharp blades with no visible fray.

Must not scorch, melt, offset, or release hazardous emissions when heated to 200 °C (392 °F) for 0.1 second.

Paper Output Capacity

Output Tray Capacity

Face-down output tray

50 sheets of 75 g/m

bond (20 lb) paper

6.6

PECIFICATIONS

Printer and Paper Storage Environment

Paper storage environmental conditions directly affect the feed operation.

Ideally, the printer and paper storage environment should be at or near room temperature, and not too dry or humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly.

Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can become distorted. This can cause paper jams.

Care should be taken not to purchase more paper than can be used in a short time (about 3 months). Paper stored for long periods may experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to large supplies of paper.

Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environment damage, especially if they are not wrapped with a moisture-proof barrier.

The paper storage environment should be properly maintained to ensure optimum printer performance. The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to 55%. The following guidelines should be considered when evaluating the paper’s storage environment:

• Paper should be stored at or near room temperature.

• The air should not be too dry or too humid.

• The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping. If the printer environment is subject to extremes, unwrap only the amount of paper to be used during the day’s operation to prevent unwanted moisture changes.

PECIFICATIONS

6.7

INDEX

cancel, print card, print clean, printer connect

power cord USB cable

control panel, use

3.10

3.9

4.6

2.10

2.9

1.6

demo page, print

2.11

envelopes, print error, solve

3.8

5.17

install, toner

2.4

labels, print load paper

3.8

2.7, 3.6

output tray

3.6

paper guidelines paper jams, clear paper load capacity paper load, in tray preprinted paper, print print

demo page printer cable, connect printer, clean problem

Linux

5.19

windows

3.3

5.6

3.3

2.7, 3.6

2.11

4.6

5.18

3.9

2.9

problem, solving

checklist general paper jams

5.2

5.3

5.6

quality problem, solve

software

overview system requirements

2.12

Windows 2.12

specification

paper

6.3

printer

system requirements

Windows

6.2

2.12

toner

install

2.4

life

4.2

redistribute

replace toner save transparencies, print turn on, printer

4.3

4.5

3.9

2.10

unpack USB cable, connect

2.2

2.9

5.12

Chapter 1:

Chapter 2:

INSTALLING PRINTER SOFTWARE IN WINDOWS

Installing Printer Software ........................................................................................................ 3

Reinstalling Printer Software ..................................................................................................... 3

Removing Printer Software ....................................................................................................... 3

BASIC PRINTING

Printing a Document ................................................................................................................ 4

Printer Settings ....................................................................................................................... 5

Layout Tab .................................................................................................................... 5

Paper Tab ...................................................................................................................... 6

Graphics Tab ................................................................................................................. 7

Other Features Tab ......................................................................................................... 8

About Tab ..................................................................................................................... 8

Printer Tab .................................................................................................................... 8

Using a Favorite Setting .................................................................................................. 9

Using Help ..................................................................................................................... 9

Chapter 3:

ADVANCED PRINTING

Printing Multiple Pages on One Sheet of Paper (N-Up Printing) ..................................................... 10

Printing Posters ..................................................................................................................... 11

Printing a Reduced or Enlarged Document ................................................................................ 11

Fitting Your Document to a Selected Paper Size ......................................................................... 12

Using Watermarks ................................................................................................................. 12

Using an Existing Watermark ......................................................................................... 12

Creating a Watermark ................................................................................................... 12

Editing a Watermark ..................................................................................................... 13

Deleting a Watermark ................................................................................................... 13

Using Overlays ...................................................................................................................... 14

What is an Overlay? ...................................................................................................... 14

Creating a New Page Overlay ......................................................................................... 14

Using a Page Overlay .................................................................................................... 15

Deleting a Page Overlay ................................................................................................ 15

Chapter 4:

Chapter 5:

SHARING THE PRINTER LOCALLY

Setting Up a Host Computer ................................................................................................... 16

Setting Up a Client Computer .................................................................................................. 16

USING YOUR PRINTER IN LINUX

System Requirements ............................................................................................................ 17

Installing the Printer Driver ..................................................................................................... 18

Changing the Printer Connection Method ......................................................................... 19

Uninstalling the Printer Driver ........................................................................................ 20

Using the Configuration Tool ................................................................................................... 20

Changing LLPR Properties ....................................................................................................... 21

1 Installing Printer

Reinstalling Printer Software

Software in Windows

This chapter includes:

• Installing Printer Software

• Reinstalling Printer Software

•Removing Printer Software

Installing Printer Software

All applications should be closed on your PC before beginning installation.

OTE

: If the “New Hardware Wizard” window appears during the installation procedure, click in the upper right corner of the box to close the window, or click

Insert the supplied CD-ROM into your CD-ROM drive.

The CD-ROM should automatically run and an installation window appears.

If the installation window does not appear, click then

Run

. Type

X:\Setup.exe

letter which represents your drive and click OK.

Choose the type of installation.

Install Printer Driver

• printer.

•

User Guide

computer doesn’t have Adobe Acrobat, click on this option and it will automatically install Adobe Acrobat Reader for you.

•

Install Acrobat Reader

Adobe Acrobat, click on this option and it will automatically install Adobe Acrobat Reader for you.

•

Change Language

of the software you want to install.

Follow the instructions on the screen to complete the installation.

: Allows you to view the User Guide. If your

: Installs the software for your

: Allows you to choose the language

Cancel

, replacing “X” with the

: If your computer doesn’t have

Start

and

You can reinstall the software if installation fails.

Start Windows.

From the

→ your printer driver name → Maintenance

Or place the CD-ROM into the CD-ROM drive.

Select

When the reinstallation is done, click

Start

Repair

menu select

Programs

Finish

All Programs

Removing Printer Software

Start Windows.

From the

→ your printer driver name → Maintenance

Or place the CD-ROM into the CD-ROM drive.

Select

After the software is removed, click

Start

Remove

menu select

Programs

Finish

All Programs

OTE

: If your printer driver doesn’t work properly, reinstall

the printer driver.

Installing Printer Software in Windows

2 Basic Printing

This chapter explains the printing options and common printing tasks in Windows.

This chapter includes:

• Printing a Document

•Printer Settings

- Layout Tab

- Paper Tab

- Graphics Tab

- Other Features Tab

- About Tab

- Printer Tab

- Using a Favorite Setting

- Using Help

Printing a Document

OTE

• Your printer driver Properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar.

•

Check the Operating System(s) that are compatible with your printer. Please refer to the OS Compatibility section of Printer Specifications in your Printer User’s Guide.

• If you need to know the exact name of your printer, you can check the supplied CD-ROM.

Open the document you want to print.

Select

from the

displayed. It may look slightly different depending on your application.

The basic print settings are selected within the Print window. These settings include the number of copies and print range.

Select

your printer driver

list.

To take advantage of the printer features provided by your printer driver, click

application’s Print window. For details, see “Printer Settings” on page 5.

If you see window, click it instead. Then click screen.

Click OK to close the printer properties window.

To start the print job, click OK or window.

Setup, Printer

File

menu. The Print window is

Make sure that your printer is selected.

from the

Properties

, or

Options

Name

Preferences

in your Print

Properties

in the Print

drop-down

in the

on the next

The following procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to the User’s Guide of your software application for the exact printing procedure.

Basic Printing

Printer Settings

You can use the printer properties window, which allows you to access all of the printer options you need when using your printer. When the printer properties are displayed, you can review and change the settings needed for your print job.

Your printer properties window may differ, depending on your operating system. This Software User’s Guide shows the Properties window for Windows 98.

Your printer driver Properties window that appears in this User’s Guide may differ depending on the printer in use.

If you access printer properties through the Printers folder, you can view additional Windows-based tabs (refer to your Windows User’s Guide) and the Printer tab (see “Printer Tab” on page 8).

OTES

• Most Windows applications will override settings you specify in the printer driver. Change all print settings available in the software application first, and change any remaining settings using the printer driver.

• The settings you change remain in effect only while you are using the current program.

permanent

• The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User's Guide or online help.

1. Click the Windows

2. Select

3. Select your printer driver icon.

4. Right-click on the printer driver icon and select

Printing Preferences

5. Change the settings on each tab, click OK.

, make them in the Printers folder.

Printers and Faxes

To make your changes

Start

button.

Layout Tab

The

Layout

appears on the printed page. The

Multiple Pages per Side

Document” on page 4 for more information on accessing printer properties.

Orientation

information is printed on a page.

Portrait

•

Landscape

style.

Rotate

•

tab provides options to adjust how the document

Layout Options

and

Poster

allows you to select the direction in which

prints across the width of the page, letter style.

prints across the length of the page, spreadsheet

allows you to rotate the page the selected degrees.

. See “Printing a

includes

Basic Printing

Portrait

Layout Options

You can choose

For details, see

• (N-Up Printing)” on page 10.

•

For details, see

Multiple Pages per Side

Landscape

allows you to select advanced printing options.

“Printing Multiple Pages on One Sheet of Paper

“Printing Posters” on page 11

and

Poster

Paper Tab

Use the following options to set the basic paper handling specifications when you access the printer properties. See “Printing a Document” on page 4 for more information on accessing printer properties.

Click the

Paper

tab to access various paper properties.

Source

Make sure that

Manual Feed

envelopes and transparencies. You have to load one sheet at a time into the printer. If the paper source is set to automatically selects print material from the tray.

Type

Make sure that different type of print material, select the corresponding paper type. If you use cotton paper, set the paper type to printing. To use recycled paper, with weighs from 20lb to 24lb

(75~90g/m

Scaling

job on a page. You can choose from and

Fit to Page

For details, see

• page 11.

•

For details, see Size” on page 12.

Source

is used when you print using special materials like

Type

), or colored paper, select

allows you to automatically or manually scale your print

is set to the corresponding paper tray.

Auto Select

is set to

“Printing a Reduced or Enlarged Document” on

“Fitting Your Document to a Selected Paper

Printer Default

, the printer

. If you load a

Thick

for best

Color Paper

None, Reduce/Enlarge

Copies

You can select 1 to 999 copies.

Size

If the required size is not listed in the When the size and click select it.

allows you to choose the number of copies to be printed.

Size

allows you to set the size of paper you loaded in the tray.

Size

box, click

Custom Page Size

. The setting appears in the list so that you can

window appears, set the paper

Enter the custom name you want to use.

Enter the paper size.

Custom

Basic Printing

Graphics Tab

Use the following Graphic options to adjust the print quality for your specific printing needs. See “Printing a Document” on page 4 for more information on accessing printer properties.

Click the

Graphics

tab to display the properties shown below..

Advanced Options

You can set advanced settings by clicking the

Options

button.

Advanced

Resolution

The Resolution options you can select may vary depending on your printer model.

the sharper the clarity of printed characters and graphics. The higher setting also may increase the time it takes to print a document.

Toner Save Mode

Selecting this option extends the life of your toner cartridge and reduces your cost per page without a significant reduction in print quality.

Printer Setting

• determined by the setting you’ve made on the control panel of the printer. Some printers do not support this feature.

: Select this option to allow the printer to use less toner on

• each page.

Off

: If you don’t need to save toner when printing a document,

• select this option.

: If you select this option, this feature is

The higher the setting,

•

TrueType Options:

tells the printer about how to image the text in your document. Select the appropriate setting according to the status of your document.

Windows 98/Me.

Download as Bit Image

driver will download the font data as bitmap images. Documents with complicated fonts, such as Korean or Chinese, or various other fonts, will print faster in this setting.

Print as Graphics

will download any fonts as graphics. When printing documents with high graphic content and relatively few TrueType fonts,

printing performance (speed) may be enhanced in this setting.

Print All Text Black:

• is checked, all text in your document prints solid black, regardless of the color it appears on the screen.

Darken Text:

• text in your document is allowed to print darker than on a normal document.

This option is available only when you use

This option determines what the driver

: When this option is selected, the

: When this option is selected, the driver

When the

Darken Text

Print All Text Black

option is checked, all

option

Darkness

Use this option to lighten or darken your print job.

•

Normal Light

• images.

•

Dark

graphics, and lighter gray-scale images.

: This setting is for normal documents.

: This setting is for bolder line widths or darker gray-scale

: This setting is for finer line width, higher definition in

Basic Printing

Other Features Tab

You can select output options for your document. See “Printing a Document” on page 4 for more information about accessing the printer properties.

Click the

Other Features

tab to access the following feature:

About Tab

Use the version number of the driver. If you have an Internet browser, you can connect to the Internet by clicking on the web site icon. See “Printing a Document” on page 4 for more information about accessing printer properties.

About

tab to display the copyright notice and the

Watermark

You can create a background text image to be printed on each page of your document. page 12.

Overlay

Overlays are often used to take the place of preprinted forms and letterhead paper.

For details, see

“Using Watermarks” on

“Using Overlays” on page 14.

Printer Tab

If you access printer properties through the you can view the configuration.

The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User's Guide or online help.

Click the Windows

Select

Right-click on the printer driver icon and select

Properties

Click the

High Altitude Correction

If your printer is going to be used at a high altitude, checking this option will optimize the print quality for those circumstances.

Power Save

When this option is checked, the printer turns to the power save mode after the selected time.

Printer

Printers and Faxes

your printer driver

Printer

tab. You can set the printer

Start

menu.

icon.

tab and set the options.

Printers

folder,

Output Options

•

Print Order

print. Select the print order from the drop-down list.

Normal

the last page.

Reverse All Pages

last page to the first page.

Print Odd Pages

pages of the document.

Print Even Pages

numbered pages of the document.

Reprint When Jammed

• printer retains the image of a printed page until the printer signals that the page has successfully exited the printer. If a paper jam occurs, the printer will reprint the last page sent from the computer after you have cleared the jam.

: You can set the sequence in which the pages

: Your printer prints all pages from the first page to

: Your printer prints all pages from the

: Your printer prints only the odd numbered

: Your printer prints only the even

: When this option is checked, the

Basic Printing

Using a Favorite Setting

The

Favorites

allows you to save the current properties settings for future use.

To s a ve a

Change the settings as needed on each tab.

Enter a name for the item in the

Click

When you save saved.

To use a saved setting, select the item from the down list. The printer is now set to print according to the Favorites setting you selected.

To delete a Favorites item, select it from the list and click

Delete

You can also restore the printer driver’s default settings by selecting

option, which is visible on each properties tab,

Favorites

Save

Printer Default

item:

Favorites

from the list.

Favorites

, all current driver settings are

input box.

Favorites

drop

Using Help

Your printer has a help screen that can be activated by clicking the

Help

button in the printer properties window. These help screens give detailed information about the printer features provided by the printer driver.

You can also click from the upper right corner of the window, and then click on any setting.

Basic Printing

3 Advanced Printing

Printing Multiple Pages on One

This chapter explains printing options and advanced printing tasks.

OTE

• Your printer driver User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar.

• If you need to know the exact name of your printer, you can check the supplied CD-ROM.

This chapter includes:

• Printing Multiple Pages on One Sheet of Paper (N-Up

Printing)

•Printing Posters

• Printing a Reduced or Enlarged Document

• Fitting Your Document to a Selected Paper Size

• Using Watermarks

• Using Overlays

Properties

window that appears in this

1 2

3 4

Sheet of Paper (N-Up Printing)

You can select the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and arranged in the order you specify. You can print up to 16 pages on one sheet.

To change the print settings from your software application, access printer properties. See “Printing a Document” on page 4.

From the the

Select the number of pages you want to print per sheet (1, 2, 4, 6, 9, or 16) in the

list.

Layout

Type

drop-down list.

tab, choose

Pages per Side

Multiple Pages per Side

drop-down

Advanced Printing

Select the page order from the list, if necessary.

Check

Print Page Border

page on the sheet.

Click the type.

Click OK and print the document.

Paper

tab, select the paper source, size, and

Page Order

to print a border around each

drop-down

Printing Posters

Printing a Reduced or Enlarged

This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document.

To change the print settings from your software application, access printer properties. See “Printing a

Document” on page 4.

Click the down list.

Layout

tab, select

Poster

in the

Type

drop-

Document

You can change the size of a page’s content to appear larger or smaller on the printed page.

To change the print settings from your software application, access printer properties. See “Printing a

Document” on page 4.

From the drop-down list.

Enter the scaling rate in the

You can also click the or button.

Paper

tab, select

Reduce/Enlarge

Percentage

input box.

in the

Type

Configure the poster option:

You can select the page layout from you select to cover 4 physical pages.

Specify an overlap in millimeters or inches to make it easier to pasting the sheets together.

Click the type.

Click OK and print the document. You can complete the poster by pasting the sheets together.

2x2

, the output will be automatically stretched

Paper

tab, select the paper source, size, and

2x2, 3x3

0.15 inches

, or

0.15 inches

4x4

. If

Select the paper source, size, and type in

Click OK and print the document.

Paper Options

Advanced Printing

Fitting Your Document to a

Using Watermarks

Selected Paper Size

This printer feature allows you to scale your print job to any

selected paper size regardless of the digital document size. This can be useful when you want to check fine details on a small document.

To change the print settings from your software application, access printer properties. See “Printing a Document” on page 4.

From the down list.

Select the correct size from the list.

Paper

tab, select

Fit to Page

Target Page

in the

Type

drop-

drop-down

The Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.

There are several predefined watermarks that come with the printer, and they can be modified, or you can add new ones to the list.

Using an Existing Watermark

To change the print settings from your software application, access printer properties. See “Printing a

Document” on page 4.

Click the watermark from the

see the selected watermark in the preview image.

Other Features

Watermark

tab, and select the desired

drop-down list. You will

Select the paper source, size, and type in

Click OK and print the document.

Paper Options

Preview Image

Click OK and start printing.

OTE

: The preview image shows how the page will look when

it is printed.

Creating a Watermark

To change the print settings from your software application, access printer properties. See “Printing a

Document” on page 4.

Advanced Printing

Click the the appears.

Enter a text message in the You can enter up to 40 characters. The message displays

in the preview window.

When the prints on the first page only.

Select watermark options.

You can select the font name, style, size, or grayscale level from the watermark from the

Click

When you have finished editing, click OK and start printing.

To stop printing the watermark, select

Watermark

the

Other Features

Watermark

Font Attributes

Add

section. The

First Page Only

to add a new watermark to the list.

drop-down list.

tab, and click the

Edit Watermark

Watermark Message

box is checked, the watermark

section and set the angle of the

Message Angle

Edit

section.

button in

window

box.

from

Editing a Watermark

To change the print settings from your software application, access printer properties. See “Printing a

Document” on page 4.

Click the the

appears.

Select the watermark you want to edit from the

Watermarks

options.

Click

Click OK until you exit the Print window.

Other Features

Watermark

list and change the watermark message and

Update

to save the changes.

tab and click the

section. The

Edit

Edit Watermark

Deleting a Watermark

To change the print settings from your software application, access printer properties. See “Printing a

Document” on page 4.

From the Watermark section. The

appears.

Select the watermark you want to delete from the

Watermarks

Click OK until you exit the Print window.

Other Features

Edit Watermark

list and click

tab, click the

Delete

Edit

window

button in

window

Current

button in the

Current

Advanced Printing

Dear ABC

Regards

WORLD BEST

Using Overlays

What is an Overlay?

An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of preprinted forms and letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing the exact same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not need to load preprinted letterhead paper in the printer. You need only tell the printer to print the letterhead overlay on your document.

Creating a New Page Overlay

To use a page overlay, you must create a new page overlay containing your logo or image.

Create or open a document containing text or an image for use in a new page overlay. Position the items exactly as

you wish them to appear when printed as an overlay.

To save the document as an overlay, access printer properties. See “Printing a Document” on page 4.

Click the

Overlay

Other Features

section.

tab, and click

Edit

button in the

In the Edit Overlay window, click

In the Create Overlay window, type a name of up to eight characters in the

path, if necessary. (The default is C:\Formover).

File name

Create Overlay

box. Select the destination

Preview Image

Advanced Printing

Click

Save

. The name appears on the

Click OK or

The file is not printed. Instead it is stored on your computer hard disk drive.

OTE

: The overlay document size must be the same as the documents you print with the overlay. Do not create an overlay with a watermark.

Yes

to finish creating.

Overlay List

box.

Using a Page Overlay

After an overlay has been created, it is ready to be printed with your document. To print an overlay with a document:

Create or open the document you want to print.

To change the print settings from your software application, access printer properties. See “Printing a

Document” on page 4.

Click the

Select the desired overlay from the list box.

If the overlay file you want does not appear in the

Overlay

select the overlay file.

If you have stored the overlay file you want to use in an external source, you can also load the file when you access the

After you select the file, click

Overlay List

overlay from the

Other Features

list, click

Load Overlay

box and is available for printing. Select the

tab.

Edit

button and

window.

Overlay List

Overlay

Load Overlay

Open

. The file appears in the

box.

drop-down

, and

If necessary, click

Printing

appears each time you submit a document for printing, asking you to confirm your wish to print an overlay on your document.

If this box is not checked and an overlay has been selected, the overlay automatically prints with your document.

Click OK or

The selected overlay downloads with your print job and prints on your document.

OTE

same as that of the document you will print with the overlay.

. If this box is checked, a message window

: The resolution of the overlay document must be the

Confirm Page Overlay When

Yes

until printing begins.

Deleting a Page Overlay

You can delete page overlays that you no longer use.

In the printer properties window, click the

Features

Click the

Select the overlay you want to delete from the

List

Click

When a confirming message window appears, click

Click OK until you exit the Print window.

tab.

Edit

button in the

box.

Delete Overlay

Overlay

Other

section.

Overlay

Yes

Advanced Printing

4 Sharing the Printer

Setting Up a Host Computer

Locally

You can connect the printer directly to a selected computer, which is called “host computer,” on the network.

The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User's Guide or online help.

OTES

• Check the Operating System(s) that are compatible with your printer. Please refer to the OS Compatibility section of Printer Specifications in your Printer User’s Guide.

• If you need to know the exact name of your printer, you can check the supplied CD-ROM.

Start Windows.

From the

Double-click

From the

Check the

Fill in the

Start

menu select

your printer driver icon

Printer

Shared Name

menu, select

Share this printer

Printers and Faxes

box.

field, and then click OK.

Sharing

Setting Up a Client Computer

Right-click the Windows

Open your network folder in the left column.

Click the shared name.

From the

Double-click

From the

Select

Fill in the

Click OK and click

Click

Start

menu select

your printer driver icon

Printer

Ports

tab, click

Local Port

Enter a port name

Apply

and click OK.

Start

button and select

Printers and Faxes

menu, select

Add Port

and click

New Port

field with the shared name.

Properties

Explorer

Sharing the Printer Locally

5 Using Your Printer in

Linux

You can use your printer in a Linux environment.

This chapter includes:

• System Requirements

• Installing the Printer Driver

• Changing the Printer Connection Method

• Uninstalling the Printer Driver

• Using the Configuration Tool

• Changing LLPR Properties

System Requirements

Supported OS

• Redhat 6.2/7.0/7.1 and above

• Linux Mandrake 7.1/8.0 and above

• SuSE 6.4/7.0/7.1 and above

• Debian 2.2 and above

• Caldera OpenLinux 2.3/2.4 and above

• Turbo Linux 6.0 and above

• Slackware 7.0/7.1 and above

Recommended Capacities

• Pentium IV 1 GHz or higher

• RAM 256 MB or higher

•HDD 1 GB or higher

Software

• Glibc 2.1 or higher

• GTK+ 1.2 or higher

•GhostScript

OTES

• The Linux printer’s properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the properties is similar.

• You can check your printer name in the supplied CDROM.

Using Your Printer in Linux

Installing the Printer Driver

Make sure that you connect the printer to your computer. Turn both the computer and the printer on.

When the Administrator Login window appears, type in “

root

” in the

OTE

: You must log in as a super user (root) to install the printer software. If you are not a super user, ask your system administrator.

Insert the printer software CD-ROM. The CD-ROM automatically runs.

OTE

: If the CD-ROM does not automatically run, click the

icon at the bottom of the window. When the Terminal screen appears, type in: [root@local /root]# [root@local cdrom]#

Select the type of installation, either

Expert

field and enter the system password.

cd /mnt/cdrom

./setup.sh

, and then click

Continue

(the CD-ROM directory)

Recommended

For

Expert

Begin Install

The printer driver installation begins. When the installation is completed, click

, select the desired option and then click

Start

Recommended

any interaction. the install path or printing system.

If you selected

is fully automated and does not require

Expert

Recommended

installation allows you to select

, go to step 6.

Using Your Printer in Linux

The Linux Printer Configuration window opens. Click the

Add Printer

OTE

: Depending on the printing system in use, the

Administrator Login window may appear. Type in “

field and enter the system password.

You see the printers currently installed in your system. Select the printer you want to use. The function tabs

available for the selected printer appear at the top of the Add a Printer window.

OTE

: If the printer supports PS printing, it is recommended

to select the PS driver.

icon on the toolbar at the top of the window.

root

” in the

Xerox 3117 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

CONTENTS

Introduction

Special Features

Printer Driver Features

Printer Components

Understanding the Control Panel

On Line/Error( ) and Toner Save( ) LEDs

Cancel( ) button

Setting Up Your Printer

Unpacking

Selecting a Location

Installing the Toner Cartridge

Loading Paper

Connecting a Printer Cable

Turning the Printer on

Printing a Demo Page

Installing Printer Software

Using Print Materials

Choosing Paper and Other Materials

Type and Capacities

Guidelines for Paper and Special Materials

Verifying the Output Location

Loading Paper

Using the Tray

Using Manual Feed Mode

Printing on Special Materials

Canceling a Print Job

Maintaining Your Printer

Maintaining the Toner Cartridge

Redistributing Toner

Replacing the Toner Cartridge

Using the Toner Save Mode

Cleaning the Printer

Cleaning the Outside

Cleaning the Inside

Consumables and Replacement Parts

Solving Problems

Troubleshooting Checklist

Solving General Printing Problems

Clearing Paper Jams

In the Paper Exit Area

In the Paper Feed Area

Around the Toner Cartridge

Tips for Avoiding Paper Jams

Solving Print Quality Problems

Print Quality Checklist

Solving Print Quality Problems

Troubleshooting Error Messages

Common Windows Problems

Common Linux Problems

Specifications

Printer Specifications

Paper Specifications

Overview

Supported Sizes of Paper

Guidelines for Using Paper

Paper Specifications

Paper Output Capacity

Printer and Paper Storage Environment

INDEX

CONTENTS

Reinstalling Printer Software

Installing Printer Software

Removing Printer Software

Installing Printer Software in Windows

2 Basic Printing

Printing a Document

Printer Settings

Layout Tab

Paper Tab

Graphics Tab

Other Features Tab

About Tab

Printer Tab

Using a Favorite Setting

Using Help