Xblue Networks X-50 User Manual
1 Notices.....................................................................................................................9
Revision Table.....................................................................................................................................................9
Hearing Aid Compatibility....................................................................... ..............................................................9
UL/CSA Safety Compliance...................................................................................................................................9
Docmentation Disclosure......................................................................................................................................9
FCC Statement....................................................................................................................................................10
CE Declaration of Conformity................................................................................................................................10
Environment .......................................................................................................................................................10
Copyright Notice..................................................................................................................................................10
Trademarks.........................................................................................................................................................11
2 Product Configuration................................................................................................16
LAN vs. WAN.......................................................................................................................................................16
Things to know about the product ........................................................................................................................20
3 System Feature Description Table...............................................................................29
Access Control - Browser .....................................................................................................................................31
Account Code......................................................................................................................................................31
Agent (UCD) Logon/Logoff................................................................... ................................................................31
Alarm .................................................................................................................................................................31
Alternate Attendant .............................................................................................................................................31
Announcement Only Mailbox ................................................................................................................................31
Answer Position...................................................................................................................................................32
Automated Attendant (Receptionist) (AA)..............................................................................................................32
Automatic Daylight Savings (NTP).........................................................................................................................32
Automatic Hold .................................. ............................ ............................. ........................................................32
Automatic Line Select (Hot Line)...........................................................................................................................33
Automatic Provisioning.........................................................................................................................................33
Automatic Route Select (ARS) ........................................................................ ......................................................33
Backlit Display.....................................................................................................................................................33
Basic Calling........................................................................................................................................................33
Busy Call Back.....................................................................................................................................................33
Busy Lamp Field (BLF).........................................................................................................................................33
Call Abandon.......................................................................................................................................................33
Call Forward........................................................................................................................................................34
Call Operator.......................................................................................................................................................34
Call Park.............................................................................................................................................................34
Call Pickup Group ................................................................................................................................................35
Call Restriction ....................................................................................................................................................35
Call Routing ........................................................................................................................................................35
Call Waiting.........................................................................................................................................................35
Caller ID.............................................................................................................................................................35
Class of Service...................................................................................................................................................35
Conference .........................................................................................................................................................36
Day & Night Service Mode....................................................................................................................................36
Daylight Savings..................................................................................................................................................36
Default Setting......................................................................................... ...........................................................36
TOC
XBLUE Networks
3
TOC
Direct Inward Dial (DID) ......................................................................................................................................36
Direct Inward System Access (DISA).....................................................................................................................36
Direct Telephone Line Access................................................................................................................................36
Distinctive Ringing...............................................................................................................................................37
Domain Name Server (DNS).................................................................................................................................37
Emergency Call......................................................................... ...........................................................................37
Extension Password................... ..........................................................................................................................37
E-mail Delivery of Voicemail Messages....................................................... ............................................................37
FAX/Modem Detection............................................... ...........................................................................................37
Flash ..................................................................................................................................................................37
Flexible Numbering Plan................................................................. ......................................................................38
X-50
to
X-50
................................................................................................................................................38
Hot Dial Keypad...................................................................................................................................................38
Last Number Redial.................................................................................. ............................................................38
Least Cost Routing...............................................................................................................................................38
Line Group........................................................................................................... ...............................................39
Live Call Record............... ....................................................................................................................................39
Meet Me Page .....................................................................................................................................................39
Message Waiting Indication (MWI)........................................................................................................................39
Music on Hold......................................................................................................................................................39
Mutual Mailboxes (Group Mailbox) ............................. ............................. ............................ ..................................39
Navigation Keys...................................................................................................................................................39
Night Service.......................................................................................................................................................40
Numbering Plan...................................................................................................................................................40
Off Hook Preference.............................................................................................................................................40
Outside Calls.......................................................................................................................................................40
One Touch Record ...............................................................................................................................................40
Paging................................................................................................................................................................40
Pause Insertion ...................................................................................................................................................41
Phantom Mailbox (Extension) ...............................................................................................................................41
Phonebook..........................................................................................................................................................41
Power Failure Transfer..........................................................................................................................................41
Programmable Buttons.........................................................................................................................................41
Redial.................................................................................................................................................................41
Registration Server ..............................................................................................................................................42
Remote Management...........................................................................................................................................42
Service Mode.......................................................................................................................................................42
SIP Trunk.............. ..............................................................................................................................................42
Soft Interactive Keys............................................................................................................................................42
Speed Dial ......... ............................. ....................................................................................................................42
Station Lock ........................................... .............................................................................................................42
Station Message Detailed Recording (SMDR)..........................................................................................................43
System Speed Dial...............................................................................................................................................43
System Time and Date.................................... .....................................................................................................43
Time and Date in Display .....................................................................................................................................43
Toll Restriction.....................................................................................................................................................43
Transfer..............................................................................................................................................................43
4
XBLUE Networks
Traveling Class of Service.................................................................................. ...................................................43
Trunk Group........................................................................................................................................................43
Unified Call Distribution (UDC) or Hunt Group........................................................................................................44
UCD Reroute.......................................................................................................................................................44
Virtual Extension (Phantom)....................................................... ............................ ..............................................44
Voice Mail............................. ..............................................................................................................................44
Wizard Setup ...................... ................................................................................................................................45
4 Telephone Feature Description Table...........................................................................47
Agent Log On/Off - UCD Group .................................. ..........................................................................................53
Alphanumeric Backlit Display................................................................................................................................53
Automatic Hold .................................. ............................ ............................. ........................................................54
Busy Callback................... ...................................................................................................................................54
Call Forward - Forking................. .........................................................................................................................55
Call Forward........................................................................................................................................................55
Call Hold.............................................................................................................................................................59
Call Log ..............................................................................................................................................................59
Call Park.............................................................................................................................................................60
Call Pickup..........................................................................................................................................................60
Call Waiting.........................................................................................................................................................60
Call Blocking .......................................................................................................................................................61
Conference - 3 Way.............................................................................................................................................61
Class of Service - Traveling................................................................... ................................................................62
Distinctive Ringing....................................................................................... ........................................................62
Do Not Disturb (DND)..........................................................................................................................................63
Extension Feature Reset.......................................................................................................................................63
Feature (Flexible) Button Programming.................................................................................................................64
Feature Button Reset...........................................................................................................................................66
Hold Reminder....................................................................................................................................................66
LCD & Interactive Buttons....................................................................................................................................66
Multi-Line Appearance ................ .........................................................................................................................67
Mute ..................................................................................................................................................................67
On-Hook Dialing..................................................................................................................................................68
Paging................................................................................................................................................................68
Paging Allow/Deny ..............................................................................................................................................68
Phonebook..........................................................................................................................................................69
Phone Lock/Unlock............................................................................................................. .................................71
Plug and Play......................................................................................................................................................71
Reminder Tone..................................................... ............................ ............................. ......................................71
Service Mode ......................................................................................................................................................72
Telephone Line Flash ....................................................................................................... ....................................72
Transfer..............................................................................................................................................................73
Volume Control ...................................................................................................................................................73
Web Management ...............................................................................................................................................73
TOC
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5
5 Installation Planning..................................................................................................75
6 Getting Started..........................................................................................................81
7 Advanced Programming.............................................................................................101
TOC
Basics.................................................................................................................................................................75
Where to begin....................................................................................................................................................76
Installing the
Before Programming the
Setup Wizard..................................... ..................................................................................................................81
Setup Wizard Tabs............................................................................................. ..................................................82
WAN Port Settings ...............................................................................................................................................83
Device Information ..............................................................................................................................................103
Advanced Setup - WAN.......................................................... ..............................................................................110
Advanced - WAN..................................................................................................................................................110
Advanced - NAT...................................................................................................................................................116
Security ..............................................................................................................................................................123
Quality of Service (QoS).......................................................................................................................................132
Routing...............................................................................................................................................................136
Dynamic DNS........................................................................... ............................ ...............................................139
Universal Plug and Play (UPnP).............................................................................................................................142
File Server..................................................................... ......................................................................................143
Printer Server......................................................................................................................................................144
X-50
VoIP Telephone System ........................................... ..............................................................80
X-50
............................................................................................................................80
8 Wireless Programming...............................................................................................145
Basic ..................................................................................................................................................................146
Additional Networks.............................................................................................................................................148
Security ..............................................................................................................................................................150
Wireless Bridge....................................................................................................................................................156
Advanced............................................................................................................................................................158
Station Info.........................................................................................................................................................161
Power Saving ......................................................................................................................................................162
XBLUE Wireless Universal Adapter.........................................................................................................................163
9 Voice........................................................................................................................165
Phone Extension..................................................................................................................................................166
SIP Authentication................................................................................... ............................................................167
Extension Line Keys......................... ....................................................................................................................169
Trunk..................................................................................................................................................................171
SIP Trunks ..........................................................................................................................................................173
Direct Inward Dial.......... ......................................................................................................................................176
Trunk Groups .................................................................................................. ....................................................177
Answer Position...................................................................................................................................................179
Call Routing Rules................................................................................................................................................181
Call Restriction Rules............................................................................................................................................183
System ...............................................................................................................................................................186
Numbering Plan......................................................................................................... ..........................................187
Service Mode.......................................................................................................................................................192
6
XBLUE Networks
Transmission.......................................................................................................................................................193
Internet Gateway Group - Voice Network ..............................................................................................................196
Station Message Detail Recording (SMDR).............................................................................................................198
SMDR Configuration.............................................................................................................................................199
SMDR View.............................. ...........................................................................................................................200
UCD Call Log.......................................................................................................................................................201
Voicemail............................................................................................................................................................202
Auto Attendant....................................................................................................................................................203
Single Digit Dialing Table......................................................................................................................................204
Voicemail............................................................................................................................................................206
House Keeping................................................................................................................ ....................................207
Phone Extension..................................................................................................................................................208
Virtual Extension .................................................................................................................................................210
Update MOH File.................................................................................................................................................211
Holiday Settings ....... ...........................................................................................................................................212
Advanced............................................................................................................................................................213
STUN..................................................................................................................................................................214
Registered Phones...............................................................................................................................................215
10 Management...........................................................................................................217
Settings..............................................................................................................................................................218
Settings..............................................................................................................................................................219
Update ...............................................................................................................................................................220
Restore Default...................................................................................................................................................221
System Log.........................................................................................................................................................222
TR-069...............................................................................................................................................................224
Time Settings.............. ............................ ............................ ................................................................................226
Access Control.....................................................................................................................................................230
Passwords...........................................................................................................................................................231
PTC Configuration.................................................................................. ..............................................................232
Update Software .................................................................................................................................................233
Reboot ...............................................................................................................................................................234
TOC
11 System Diagnostics..................................................................................................235
12 Getting to Know your Voice Mailbox..........................................................................237
Setting up your Voice Mailbox...............................................................................................................................238
Using your Voice Mailbox .....................................................................................................................................238
Remote Message Pickup...................... .................................................................................................................239
Voicemail Administration......................................................................................................................................241
13 Glossary..................................................................................................................243
Index.........................................................................................................................253
XBLUE Networks
7
Notes:
TOC
8
XBLUE Networks
1 Notices and Conventions
Notices
RevisionTab le
Revision Date Version Supersedes Description
September 2011 Version 1.0 Initial Release
Reproduction, publication, or duplication of this manual, or any part thereof, in any manner, mechanically, electronically, or photographically, is strictly prohibited.
HearingAidCompatibility
© Copyright 2010 by XBLUE Networks, LLC. All rights reserved.
The X2020 telephone endpoints are hearing aid compatible, as defined in section 68.316 of Part 68 FCC
Rules and Regulations.
UL/CSASafetyCompliance
The X-50 system has met all safety requires, and found to be in compliance with the Underwriters
Laboratories (UL) 60950-1
DocmentationDisclosure
The information contained in this document is subject to change without notice and should not be
construed as a commitment by XBLUE Networks, LLC. The information contained herein is supplied without
representation or warranty of any kind. XBLUE Networks, reserves the right, without notice, to make
changes to the equipment, equipment design, and documentation as advances in engineering and
manufacturing methods warrant, and assumes no responsibility and shall have no liability of any kind
arising from the supply or use of this document or the material contained herein.
Warning: This documented inf ormation is des igned to assist in the installation of the new XBLUE products.
XBLUE networks has done its best to give adequate warnings and cautions to advise both technical and
non-technical individuals, but it is very important to use common sense when installing all electrical
equiptment.
• The use of this system may result in local, long distance, Internet access or data transfer
charges, which are the sole responsibility of the user/owner of the equipment.
XBLUE Networks
9
Notices and Conventions
ISO-9001ISO-9001
FCCStatement
This equipment generates, uses and can radiate r adio frequency energy, and if not installed and used properly , that
is, in strict accordance with the instruction manual, may cause interference to radio and television reception. This
equipment has been tested and found to comply with the limits f or a Cla ss B computing device in Subject J of P art
15 of FCC rules, which are designed to provide reasonable protection against such interference when operated.
However, there is not guarantee or warranty, written or implied, that interference will not occur in a particular
installation. If this equipment causes or receives interference or fails to operate correctly, due to radio frequency
interference (RFI) or electromagnetic interference (EMI), it will be fixed at the owners expense.
FCC Statement
FCC Information
Provide the following information to the Telephone Company prior to connection the system to the network.
TABLE 1.1 FCC Information Table
• Wireless access has been added for convenience, however, XBLUE does not warrant or guarentee,
written or implied, that the wireless will work in every location. It is the responsibility of the owner
to enable security to stop unwanted access to the network.
1
Item Specification
FCC Registration D6XIG6600
Ringer Equivalence 0.5B
Networks Address Signalling E
Service Order Code 9.0Y
Facility Interface Code 02LS2
Required Network Interface RJ11 & RJ14 & RJ45
CEDeclarationofConformity
This equipment complies with the requirements relating to electromagnetic compatibility, EN55022 class B for ITE
and EN 50082-1. This meets the essential protection requirements of the European Council Directive 89/336/EEC
on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Environment
All electronic equipment must be disposed of at an approved electronic recycling center.
CopyrightNotice
10
All right reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in retrieval
system, photographically or translated into any language or computer language, in any form or by any means,
electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written premission of
XLBUE Networks, LLC.
XBLUE Networks
Notices and Conventions
Trademarks
Windows Operating Systems 98/NT/2000/ME/XP/7TM are registered trademarks of Microsoft Corporation. All other
company , br and and product names, like Netscape Na vigator
of their respective owners.
TM
X-50
1. To avoid damage to yourself or the equipment read the installation instructions carefully before installing or
2. Opening the X-50 system may cause damage to the installer or the equipment as well as void the manufactures
3. Do not install any equipment in direct sunlight or expose it to excessive heat or fire.
4. Do not install any equipment where it can get wet by rain or other moistu re or water.
5. Do not install any equipment in an area where it can be subjected to high or low impact.
6. When cleaning the equipment (system and phone) use a fine damp cloth. Never use solvents such as
7. The equipment is designed to work in temperatures ranging from 32 to 100 degrees, with a relitiv e humidity of less
8. Do not install any equipment within 10 feet from a device that emits radio frequency equipment, such as TV’s,
9. Do not connect the LAN or WAN port to anything other than a ethernet network. Voltage from a telephone line may
10. Be sure that there is no power intruptions when performing a system upgrade. If the power fails during an
11. Do not work on or install the system during a lightning storm. If possible, it is a good idea to unplug all
12. It is a good idea install the equipment where it is out of re ach of children.
13. Only plug the system into a standard 120 Volts AC +
is a registered trademark of XBLUE Networks, LLC.
WARNING
powering up the system.
warranty.
trichloroethylene or acetone, which will perminately damage finish of any plastic surfaces. Never use a spray
cleaner as it may infiltrate the equipment and cause serious damage.
than 80 percent.
radios or other audio or video equipment. Other equipment to avoid is microwaves or high pulse lighting such as
photography equipment or other equipment that that may radiate electromagnetic fields.
cause serious damage, which is not covered by the warranty.
upgrade, the system may need to be returned to have the software reloaded, at the owners expense.
connections to the system during a lightning storm. Lightning damage is not covered by the manufacturer’s
warranty.
TM
and SafariTM are trademarks or registered trademarks
10%.
Trademarks
1
XBLUE Networks
11
Notices and Conventions
Part Numbers
Below is a list of component part numbers:
TABLE 1.2 Componet Part Numbers
SKU/Part Number Description
47-9001 X-50 Telephone System Gateway
47-9002 X-2020 SIP Telephone Endpoint
47-9003 24 Button Sidecar, Electronic Dialing Module (EDM)
47-9004 8 Port 10/100 Ethernet Switch
47-9005 XBLUE Neteworks X-50 Universal Wireless Adapter
47-9006 6+ Foot Ethernet Cable
Trademarks
1
12
XBLUE Networks
2Introduction
W
A
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P
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r
t
L
A
N
P
o
r
t
Telephone Lines 1 ~ 6
S
L
T
P
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U
S
B
P
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P
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WPS Wireless Security Button
The X-50 IP Small Business System is a full featured Session Initiated Protocol (SIP) Voice over
Internet Protocol (VoIP) Telephone System and Gateway, with an integrated auto attendant and voice
mail system, which comes equipped with six FXO ports to accommodate six standard PSTN telephone
lines, one FXS port, to accommodate one single line (analog) telephone or FAX machine and will
support up to 24 SIP telephone endpoints. In addition, the X-50 includes all of the standard gateway
features, such as Firewall, Local Area Network (LAN) and Wide Area Network (WAN) Ports, plus an
integrated SIP server and 802.11N Wireless Access just to name a few.
X-50 Callouts - Learning the X-50 system
XBLUE Networks
13
Introduction
The X-50 is extremely versatile in the way that it can be installed. It will work as a standalone small business
telephone system with no connection to an existing Network or Internet...
2
Connected to the Internet for email delivery and SIP Trunks ...
14
XBLUE Networks
or with a static IP Address connect remote workers or create a voice (campus) network...
Introduction
And it can be connected together with nine additional X-50 systems creating a ten location voice communications
network, also known as a “Campus Environment”, each having up to 24 LAN or WAN SIP telephones endpoints.
2
With a little networking knowledge, this system should be is easy to install and program.
XBLUE Networks
15
Introduction
The X-50 routes calls over a standard Intranet using a TCP/IP backbone, and does
not require or rely on the Internet.
Therefore, it is possible to use the X-50 as a standalone telephone system without
connecting it to the Internet.
ProductConfiguration
The X-50 IP small business system is a fully functional VoIP Telephone System, Auto (Receptionist) Attendant
and Voice Mail as well as a full featured Internet Gatew ay (IGW). A Gateway is used to join two dis parate netwo rks
such as a Local Area Network (LAN) and a Wide Area Network (WAN).
LANvs.WAN
In reality a “Network” is nothing more than the “network of wires”, which is used to join computing devices.
However, it has become common place to refer to the Local Area Network (LAN) as “the Network”, which includes
computers, computer devices and peripheral equiptment such as network printers. The Local Area Network is also
referred to as “the Intranet” meaning the “Internal Network”. This manual may use these terms interchangeably.
2
LAN vs. WAN
The LAN port on the X-50 is used when installing endpoints, such as the X2020 telephone or other computer
devices within the same Subnet, which is generally a small geographical area like a single building. The WAN port
is used when connecting endpoints that are not within the same Subnet, which is generally a larger geographical
area or remote location such as a home office.
LAN
A Local Area Network (LAN) or Intranet is created when two or more computing devices ar e connected together to
share information or access to another device. A network switch, or multiple network switches, can be used when
connecting more than two devices. The LAN port of a X-50 VoIP Telephone System is used to communicate with
all of the connected devices and to connect these devices to other networks such as the PSTN or other WAN
Devices.
16
XBLUE Networks
Introduction
What does that say?
The WAN port can be programmed so that it connects to the Local
Area Network (LAN), allowing it to “function” as both a WAN and LAN
port. This allows the administrator to use Network Address T r anslation
(NAT) to redirect outside Class A or B IP Addresses to an internal
locations.
WAN
The WAN port is used when connecting a Gateway to the Internet Service Provider’s (ISP) DSL/Cable modem. Once
connected the Gateway allows remote devices to communicate with local devices connected to the LAN. Connecting
the X-50 VoIP Telephone System to the ISP using a DHCP address allows SIP Trunks to authentication and other
features such as email delivery of voicemail messages. This does not require a “Fixed” or Static Class A or B IP
Address, just access to the Internet.
E-mail Delivery
When using SIP Trunks or e-mail delivery of a voice mail messages and not using remote worker or creating a voice
network, the WAN port of the X-50 VoIP Telephone System is connected to a LAN port on the existing LAN. It can
use a DHCP address or given an internal static IP Address.
LAN vs. WAN
2
XBLUE Networks
17
LAN vs. WAN
Remote telephones are directed
to the static IP Address of the
WAN port, which will have a
Class A or Class B IP Address.
Once registered, the WAN port
of the X-50 keeps the
telephone endpoints active by
sending “keep alive” packets to
each of the remote telephone
endpoints.
The Remote telephone should
set the Session Timer to 20
seconds.
What does that say?
The Internet Service Provider (ISP) will program their DSL/Cable
modem to be a bridge or a concurrent bridge allowing the X-50 VoIP
Telephone System to join the network parallel to the ISP’s DSL/Cable
modem. If needed, this also allows the X-50 VoIP Telephone System
to become the main router on the Local Area Network (LAN).
When connecting remote workers to a X-50 system, it must have a
static IP Address. When creating a voice network or “Campus
Environment”, only one of the X-50 systems must have a static IP
Address.
Any X-50 with a static Class A or B IP Address will support remote
workers, even if they are a node on a voice network.
Introduction
Remote Telephones
When connecting remote workers to the X-50 VoIP Telephone System it must have a fixed or static class A or B
IP Address. When creating a voice network (Campus Environment) the “Master” X-50 VoIP Telephone System
also must have a fixed or static class A or B IP Address. All other systems on the voice network can use Dynamic IP
addresses. This may require the ISP’s Gateway to be programmed as a Bridge or a concurrent bridge.
2
18
XBLUE Networks
Introduction
5xxx
6xxx
7xxx
8xxx
10xx
15xx
2xxx
3xxx
4xxx 9xxx
Creating a Voice Network
Using the Internet and the WAN port, it is possible to connect multiple X-50 systems together creating one large
voice network “Campus Environment”, with 3 or 4 digit dialing between each location. To keep it cost effective, only
one X-50 VoIP Telephone System requires a static Class A or B IP Address the rest can use DHCP Addresses.
However, each location must have access to the Internet with enough bandwidth to support the number of calls to be
processed. Creating this type of voice network requires a little preplanning to ensure that there enought bandwidth
and no numbering conflicts.
Generally, it is a good idea to have a specific numbering sequence for each location. This can be as easy as routing
specifc groups of numbers, such as 100 to 149 for the “Master System”, 150 to 199 for the second location, 200 to
299 for the third location, etc., or when using 4 digit dialing the numbering plan may resemble 1000 to 1499 for the
Master System, 1500 to 1999 for the second location, 2000 to 2999 for the third location, etc. Another option is to use
a “leading Digit”, where the Master System is 1 + the extension number (1101, 1102, 1103, etc.), the second system
is 2 + the extension number (2101, 2102, 2103, etc.), the third system is 3 + the extension number (3101, 3102,
3103, 3014, etc.).
LAN vs. WAN
2
XBLUE Networks
19
Introduction
Thingstoknowabouttheproduct
TABLE 2.1 Maximum Configuration
Things to know about the product
2
PSTN SIP Trunk SIP Extensions
6 CO Lines 8 SIP Trunks 24 SIP Extensions 1
14 Total Telephone Lines 25 Total Extensions (24 SIP and 1 Analog)
Single Line
Analog Extension
TABLE 2.2 Physical System Capacities
Capacity Interface Port Description
1 LAN RJ45 Local Area Network 10 base-T/100 base-TX
1 WAN RJ45 Wide Area Network (for remote workers or offices)
10 base-t/100 base-TX/1000 base-T Gigabit Ethernet port
1 FXS RJ11 Connected a Single Line (Analog) Telephone or FAX
6 FXO RJ11 Allowing 6 s imultaneously Telephone Calls
1 USB USB USB Interface to create a network or centralized printer
1 Wireless 802.x LAN - 802.11a, 802.11b, 802.11g and 802.11n
24 SIP RJ45 SIP telephone endpoint devices
TABLE 2.3 System Software Capacities
Capacity Interface Port Description
8 SIP Trunks Interface with up to 8 SIP Trunks
4 AA & VM Interfaces with Auto Attendant and Voice Mail with 32 hours of storage
24 LAN/WAN RJ45 Telephone Endpoints - Non Blocking
9 WAN RJ45 Additional Office to Office - Voice Network (total 10)
14 Concurrent Telephone Line Calls (PSTN and SIP Trunks)
40 Call Routing Tables
25 Voice mailboxes associated with a telephone endpoint
40 Virtual Mailbox Extension without telephone endpoint
10 Single Digit Dialing Menus with Menu Tree Routing
10 Day - Outgoing System Greeting (OGM)
10 Lunch (Noon) - Outgoing System Greeting (OGM)
10 Night - - Outgoing System Greeting (OGM)
10 Holiday - Outgoing System Greeting (OGM)
10 Temporary - Outgoing System Message (OGM)
20
XBLUE Networks
LED’s on the X-50 System
TABLE 2.4 LED Function
LED Name LED Status Description
Power Blue On Power is On
Off Power is Off
Flashing
Wireless Blue On Wireless LAN initialization successful
Off Wireless LAN not operational
“TEL” Port
SLT Telephone
Line (1 - 6) Blue On PSTN Line is Busy
LAN Blue On LAN is Connected
WAN Blue On WAN Conn ected
Blue On Single Line Telephone is Busy
Off Single Line Telephone is Idle
Off PSTN Line is Idle
Off LAN is not Connected
Blinking Active LAN Traffic
Off WAN is not Connected
Blinking Active WAN Traffic
Red ON Ping the Default Gateway fail or DHCP fail
X-50 is rebooting
Introduction
Things to know about the product
2
XBLUE Networks
21
Things to know about the product
Introduction
Notes:
2
22
XBLUE Networks
2 System Specifications
TABLE 2.1 System Specification
Feature
Main Processor 400 MHz Dual Core MIPS Processor Broadcom BCM6369
Processor SDRAM External 64 MB
Processor Flash ROM External 16 MB
Supplementary Processor 1x DSP Mindspeed M82351
System Flash (Voice Mail) 512 MB
Giga WAN PHY Chip Broadcom BCM5481
Standards IEEE 802.11 a/b/g/n, IEEE 802.3
Ports 1 - WAN, 1 - LAN, 1 FXS and 6 FXO
Buttons Reset, WIFI On/Off and WPS
Ports RJ-45 and RJ-11
LED’s Power, Wireless, Telephone, Lines (6), LAN and WAN
EMI/EMC FCC Part 15 Class B
TABLE 2.2 Environmental
Operating Conditions Specification
Operating Temperature 32° F to 95 ° F
Storage Temperature 32° F to 95 ° F
Operating Humidity 10% to 80% - Non Condensing
Storage Temperature 10% to 80% - Non Condensing
System Power 12 Volts - 1.5A
XBLUE Networks
23
System Specifications
2
TABLE 2.3 IP PBX Configuration
Quantity Interface Connector Description
6 FXO RJ11 Allowing 6 simultaneously sessions
1 FXS RJ11 For analog (single line) telephone
1USBUSB Print Server
1 LAN RJ45 10/100 Local Area Network
1 WAN RJ45 100/1000 Wide Area Network (for remote workers or offices)
TABLE 2.4 WiFi
Connector Speed Port Description
Wireless 802.11 b, g and n LAN Port A Local Area Network allows network devices to share and access files
through a wireless connection using 802.1x protocol. Gener ally, a LAN uses
one DHCP Server, it is “small” in size (geographically) like a home or office,
and it does not require any external ISP to transmit data between
endpoints.
Antenna 5dbi single pole
TABLE 2.5 Default LAN and WAN Ports
IP Address Description
LAN 192.168.10.1
WAN DHCP The WAN port is set to DHCP and will connect to an existing network and
Do not use IP Address 192.168.1.254 - it is reserved for the X-50’s DSP.
Using this port will result in erratic operation.
can be set to DHCP, Static or PPPoE.
TABLE 2.6 Physical Connectors
Connector Speed Port Description
RJ45 10/100/1000
BaseT
RJ45 10/100 BaseT LAN Port A Local Area Network (LAN) allows network devices to share and access
WAN Port A Wide Area Network (WAN) allows devices to share and access files
through a series of wires known as a “Network”. A WAN is used with
multiple locations, and has no physical boundaries. It is actually possible to
have a WAN that spans the globe.
files through a series of wires known as a “Network”. Generally, a LAN uses
one DHCP Server, it is “small” in size (geogr aphically) like a home or o ffice,
and it does not require any external ISP to transmission data between
endpoints.
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System Specifications
TABLE 2.7 X-50 System Capacities
Capacity Interface Port Description
6 FXO RJ11 Allowing 6 PSTN lines and simultaneously sessions
1 FXS RJ11 Connected a Single Line (Analog) Telephone
1 USB USB Connect a printer to be shared by devices on the LAN
1 Wireless LAN LAN - 802.11b, 802.11g and 802.11n
1 LAN RJ45 10/100 Local Area Network
1 WAN RJ45 100/1000 Wide Area Network (for remote workers or offices)
8 SIP Trunks Interface with up to 8 SIP Trunks
4 AA & VM Interfaces with Auto Attendant and Voice Mail allowing it to process up to 4
simultaneous calls, which is shared with all telephone lines and endpoints
24 LAN/WAN RJ45 Telephone Endpoints - Non Blocking
10 WAN RJ45 Office to Office - Voice Network (Campus Environment)
14 Concurrent Calls (Telephone Lines and SIP Trunks)
40 Call Routing Tables
25 Telephone Endpoint voice mailboxes with Personal OutGoing Message (OGM)
40 Virtual Voice mailboxes with personal OutGoing Message (OGM)
10 Single Digit Dialing Menus with Menu Tree Routing
10 Day time OutGoing Message (OGM)
10 Lunch (Noon) - OutGoing Message (OGM)
10 Night time OutGoing Message (OGM)
10 Holiday OutGoing Message (OGM)
10 Temporary Outing Message (OGM)
2
TABLE 2.8 VoIP & Signalling Protocols
Signaling Documented Protocol Description
G.168 ITU-T G.168 Echo Canceller was designed and used to address and standardize the
performance of echo cancellers in the PSTN.
G.711 ITU-T G.711 Highest Bandwidth/Lowest Compression - best voice quality. A voice
encoder that compresses 64K bit stream to an 8K per second sampling
rate, with a typical algorithmic delay of 0.125ms. G.711 is used when
transmitting Music, FAX’es and DTMF tones because it is very reliable.
G.723.1 ITU-T G.723.1 Intermediate Bandwidth/Intermediate Compression - minimal reduction in
voice qual ity. A voice encoder that compresses voice in 30ms frames, with
a look-ahead of 7.5ms, with a typical algorithmic delay of 37.5ms. G.729a
uses very low bandwidth because it samples at 8kHz/16-bit (240 Samples
for 30ms frames).
G.729.a/b ITU-T G.729a Lowest Bandwidth/Highest Compression and least complex protocol, with a
hybrid speech reproduction quality by use of an Algebraic Code Excited
Linear Predication (ACELP) that reproduces a voice encoder that
compresses voice in 10ms frames, with a look ahead of 5ms per fr ame, and
atypical algorithmic delay of 15ms, per frame. It operates at 8k bits, and
can be used with 6.4kbits and 11.8k bits, with a marginal reduction in voice
quality.
XBLUE Networks
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System Specifications
2
TABLE 2.8 VoIP & Signalling Protocols
Signaling Documented Protocol Description
In/out Band RFC 2833 In/Out Band is used to define the method of transporting DTMF tones to
use on RTP connections. In-Band ar e tones that ar e “hear d” by the dis tant
party, and Out of Band tones are used for signaling.
MD5 RFC 3261 Message-Digest Algorithm 5 - is a widely used Cryptographic hash function
(security) that uses 128 bit hash value.
QoS RFC 2990 Quality of Service assigns different priorities to different data packets.
Voice, for example, will receive a much higher priority than non-voice
traffic, so it receives the highest priority. Therefore, QoS is used to
prioritize specific packets, su ch as voice, within a packet -switched network.
However, it does not guarantee voice quality.
T.38 ITU-T T.38 T.38 is the standard for transporting FAX transmissions, between G3 Fax
devices, over an IP Network.
RTP RFC 1889, 3550 Real-time Transport Protocol provides end-to-end network transport
functions suitable for applications transmitting real-time data, such as
audio, video, or simulation data, over multicas t or unicast network se rvers.
RTP is a standardize protocol for delivering audio and video over the
Internet.
SDP RFC 2327 Session Description Protocol is purely a protocol that negotiates between
two endpoints to allow them to agree on a media type and format. It is
intended for describing multimedia sessions, and to on a wide range of
networks and networking environments.
SIP V2 RFC 3261 Session Initiated Protocol is an applications layer control (signaling)
protocol that is outlined in the “Internet Official Protocol Standards”
document number RFC 3261.
ToS RFC 791, 1060, 1122, 1123,
1195, 1247, 1248, 1349,
2474, 3168
DTMF RFC 4733
AF Class RFC 2597 One part of QoS, is Assured Forwarding Classes. This allows the
EC RFC 3246 Expedited Forwarding has the characteristics of low delay, low loss, and
The Type of Service octet is part of the Internet Protocol header that
specifies the priority of the attached datagram (message).
®
Dual Tone Multi-Frequency Tones - also known as touch tones
protocol for transmission of DTMF tones transmitted over a packet
switching network.
administrator to divide the IP Packets into one of 12 different Classes. In
the event that the network becomes congested, the packets with the
highest Drop rate will be dropped.
low jitter, making it suitable for Voice, Video and other real-time services.
- Defined
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System Specifications
TABLE 2.9 Internet Protocol
Protocol Documentation Description
IP Address RFC 950 Defines the standards used to divide Class A, B and C using Subnets.
ARP RFC 826, 3315 Address Resolution Protocol - allows devices to find a “host” device using
the network layer (MAC Address).
RARP RFC 903 Reverse Address Resolution Protocol - allows devices to find a “host”
device using the network layer (MAC Address).
CHAP RFC 1994 Challenge-Handshake Authentication Protocol - Negotiating protocol used
with PPPoE. Also see MSCHAP and PAP
MSCHAP RFC 2433, 2759 Microsoft’s version of CHAP that allows mutual au then tica tion between
peers, by piggybacking challenge and response packets on a successful
packet.
PAP RFC 1334 Simple method for the peer to establish its identity using a 2-way un-
encrypted handshake. Passwords are sent in ASCII format with no
encryption. Also see CHAP, and MSCHAP.
DHCP
Client
DHCP
Server
DNS RFC 1912 A Domain Name System is the “Phone Book” for the Internet. It tra nslates
HTTP RFC 2616 Hypertext T r ansfer Protocol - is one of the communications protocols used
ICMP RFC 792 Internet Control Message Protocol is one of the core protocols within
IP RFC 791 Internet Protocol allows devices to communicate over a package-switched
NAT RFC 3022 Network Address Translation allows multiple hosts, on one private
NAPT RFC 2663 Network Address Port Translation increases the efficiency of NAT by
PPPoE RFC 2516 Point to Point over Ethernet allows users to “Virtually” create a direct
SNTP RFC 1305 Simple Network Time Protocol allows devices packet-switched networks to
NPT RFC 867, 868 Network Time Protocol ensures that the time is synchronized all along the
TCP RFC 793 Tr ansmission Control Pr otocol provides the r eliability that In ternet Protocol
RFC 2131 - 2132 Dynamic Host Configuration Protocol is used by client devices, to obtain
the correct settings, when joining a network.
RFC 2132 Dynamic Host Configuration Protocol is used by server devices, to obtain
or assign the correct settings, when joining a network.
“Human Relatable” names such as www.xbluenetworks.com into the
numeric IP Address. The DNS can be a local or remote server, and it is a
essential part of today’s Internet.
to transfer information over a packet-switched network, such as an
Intranet or the Internet. Typically, HTTP (at default using port 80) initiates
or receives a request/ response from a client to/from a server.
Internet Protocol (IP). This protocol is a reactionary protocol only
responding to error messages that are received.
network. This protocol provides an unreliable network, and makes no
guarantees about sending or receiving a data packa ge; it is a “best Ef fort”
protocol. Therefore, other protocols such as “TCP” were created to make
data transfer more reliable.
network, to access the Internet using one public IP Address.
translating the “transport identifier”, allowing a private host to multiplex
into the transport identifiers to appear as a single Public IP Address.
connection between two devices over an Ethernet network.
synchronize their time from a specific location.
Packet Switching Network.
(IP) does not, making it suitable for applications such as File T r ansf er and
E-mail.
2
XBLUE Networks
27
System Specifications
TABLE 2.9 Internet Protocol
Protocol Documentation Description
Telnet RFC 2946 TELNET is a reliable connection-oriented transport protocol, which is
Client/Server based. At default TELNET uses Port 23.
TFTP RFC 2349 Trivial File Transfer Protocol is a very basic and simple protocol which is
loosely based on the FTP protocol.
UDP FRC 768 Using User Datagram Protocol networked computers can send short
messages known as datagrams. Although the delivery of a UDP packet is
faster it is not as reliable as TCP packets.
RIP v1, v2 RFC 1058, 2453 Routing Information Protocol used in Local and Wide Area Networks to
limit the number of hops allowed in a path from source to destination.
Maximum number is 15 hops.
CLIP Calling Line Identification Presentation
2
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XBLUE Networks
3Feature Description
SystemFeatureDescriptionTab le
TABLE 3.1 VoIP Module Features
Feature Page Feature Page
Access Control page 31 Least Cost Routing (Call Routing) page 38
Account Codes (Traveling COS) page 31 Line Group Assignment page 39
Alarm (Station) page 31 Live Call Record page 39
Alternate Attendant page 31 Meet Me Page page 39
Announcement Mailbox page 31 Message Waiting Indication page 39
Answer Position page 32 Music on Hold page 39
Automated Attendant (Receptionist) page 32 Mutual Mailboxes (Group Mailbox) page 39
Automatic Daylight Savings (Internet) page 32 Navigation Keys (Buttons) page 39
Automatic Hold page 32 Night Service (Automatic day/night) page 40
Automatic Line Select page 33 Numbering Plan page 38
Automatic Provisioning (PnP) page 33 Off Hook Preference page 40
Automatic Route Select
Backlit Display page 33 One Touch Record page 40
Basic Calling page 33 Paging (All Call and Zone) page 40
Busy Call Back page 33 Pause page 41
Busy Lamp Field (Busy Extension) page 33 Phantom Mailbox (Extension) page 41
Call Abandon page 33 Phonebook (Personal) page 41
Call Forwarding (6 types) page 34 Phonebook (Public) page 41
Call Operator page 34 Power Fail Transfer page 41
Call Park page 34 Programmable Buttons (Telephone & Sidecar) page 41
Call Pickup - Group page 35 Redial page 41
Call Restriction page 35 Registration Server page 42
Call Routing page 35 Remote (Administration) Management page 42
Call Waiting page 35 Service Mode page 42
Caller ID page 35 SIP IP Trunk (Maximum 8) page 42
Class of Service page 35 Soft (Interactive) Keys page 42
Conference page 36 Speed Dial page 42
Day & Night Service Mode page 36 Station Lock page 42
Daylight Savings Time page 36 Station Message Detailed Recording page 43
(Call Routing) page 33 Outgoing Call page 40
XBLUE Networks
29
Feature Description
TABLE 3.1 VoIP Module Features
Feature Page Feature Page
Default Setting page 36 System Speed Dial page 42
Direct Inward Dial page 36 System T ime & Date page 43
Direct Inward System A ccess page 36 Time and Date in Display page 43
Distinctive Ringing page 37 Toll Restriction page 43
DNS Client page 37 Transfer page 43
Emergency Call page 37
Extension Password page 37 Traveling Class of Service page 43
E-mail Delivery of Voicemail Messages page 37 Trunk Group page 43
FAX Detection page 37 Uniform Distribution/Hung Group (UCD) page 44
Flexible Numbering Plan page 38 UCD - Agent Login/Logout Call Reroute page 44
X-50 to X-50
Hot Dial Keypad page 38 Voice Mail page 44
Last Number Redial page 38 Wizard Setup page 45
page 38 Virtual Mailbox (Extension) page 44
3
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