How it Works
Xblue Networks
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Xblue Networks x16 User Manual

X16
XBLUE Networks
X16 User Guide
- 52 -
XBLUE Networks © Copyright 2007
Index
Access, 18
Auto Attendant, 28
Delete Messages, 46
Memo Recording, 35
Operation, 44
Outgoing Message, 46
Personal Mailbox, 37
Play Messages, 36
Play New Messages, 45
Index
51 -
-
Quick Start Guide, 46
Remote Commands, 48
Ringing, 12
VoIP, 7, 11
Volume
Volume Adjustments, 39
Volume Control, 11, 34
Handset, 34
Headset, 34
Volume, 11
Set Time and Date, 38
Speakerphone, 38, 39
Relocation, 38
Speed dial bins, 38
Telephone
Telephone Callouts, 8
Setting, 38
Termination Box, 38
Time and Date
Time in Display, 39
Transfer, 39
Call Transfer, 39
Direct to Voice Mail, 39
Troubleshooting
LCD Idle Mode, 43
Underwriters Laboratories, 6
View Records, 13
Voice Mail, 18, 40
graphic.
Page 14 – Adjusted numbering within “Add new
Record”.
Page 18 – added a voice mail button graphic
Page 20 – adjusted graphic to exclude VM
Revision Description of Changes Date Released
Preliminary Release – PAL 11/2007
Page 13 – There was a hidden line behind the
X16 User Guide
Revision Table
Page 29 – Busy CO Line – added New LIU
function.
Page 33 – fixed typo in call forwarding
Page 36 – fixed typo in Muted Ring
Page 36 – fixed typo in New Message Playback
Page 39 – fixed typo in Set Relocation
Page 40 – fixed typo in Transfer
Page 45 – fixed typo in One Touch Record
Page 46 – fixed typos in Using AME
Reproduction, publication, or duplication of this manual, or any part thereof, in any
manner, mechanically, electronically, or photographically, is strictly prohibited.
© Copyright 2006 by XBLUE Network, LLC. All rights reserved.
The information contained in this document is subject to change without notice and should
not be construed as a commitment by XBLUE Networks, LLC,; XBLUE Networks, reserves
the right, without notice, to make changes to equipment design as advances in engineering
and manufacturing methods warrant.
Trademarks: XBLUE, XBLUE Networks, X16 are trademarks of XBLUE Networks, LLC. All
trademarks are the property of their respective owners.
- 2 -
Table of Contents
Table of Contents
3 -
-
Table of Contents
Intercom ........................................................................................................... 10Telephone Line (CO Line) ................................................................................... 11
TELEPHONE CALLOUTS ..................................................................................... 8
BACKLIT LCD DISPLAY .................................................................................... 8
DEFAULT BUTTON LAYOUT ................................................................................ 9
NAVIGATION KEYS .......................................................................................... 9
TABLE OF CONTENTS ..................................................................................... 3
NOTICES ........................................................................................................ 6
FCC INFORMATION ........................................................................................ 6
INTRODUCTION ............................................................................................. 7
FEATURES ...................................................................................................... 7
ANSWERING A CALL ....................................................................................... 10
MAKING A CALL ............................................................................................ 10
GETTING STARTED....................................................................................... 10
Ringing Volume.................................................................................................. 12Speakerphone Intercom Volume ......................................................................... 12Speakerphone Network Volume .......................................................................... 12Handset Intercom Volume .................................................................................. 12Handset Network Volume ................................................................................... 12Forced Ringing Intercom Volume ........................................................................ 12
VOLUME CONTROL ........................................................................................ 11
PHONE BOOK ............................................................................................... 13
View Records ..................................................................................................... 13Dial displayed record .......................................................................................... 13Delete Phone Book Records ................................................................................ 13Add New Record ................................................................................................ 14
Navigating through Caller ID ............................................................................... 16Receiving Caller ID ............................................................................................. 17
NAVIGATION KEYS ........................................................................................ 20
PHONE SETUP ........................................................................................... 21
PROGRAMMABLE FEATURE BUTTONS .................................................................. 26
CALLER ID ................................................................................................... 15
VOICE MAIL ................................................................................................. 18
PROGRAMMING ............................................................................................ 19
14
Meet Me, 36
Meet Me Answer, 36
Pause, 37, 41
Personal Mailbox, 44
Phone Book, 13
Add New Phone Book Record,
Phone Book Dialing, 37
Privacy Release, 30, 37
DSS/BLF Key, 26
Feature Keys, 26
Programming Steps, 27
SPD Key, 26
Feature Buttons, 26
Phone, 19
Phone Setup, 21
Phone Setup Parameters, 20
System, 19
Voice Mail, 46
One Touch, 45
Programmable Buttons, 37
Programmable Feature Button
Programming
Quick Start
Record, 41
Redial, 37, 41
Codes, 48
Mailbox, 48
Remote Access
Ring Alert, 38
Audible, 38
Visual, 38
Volume, 11
Ringer Volume Control, 38
Ringing, 39
Caller ID, 15
Room Monitor, 38
Set Date & Time
Set Relocation, 38
Intercom, 40
Paging, 34
Placing Calls, 10
Tone Plant, 41
Forced Tone Ringing, 12
X16 User Guide
Intercom Volume
Handset, 12
Speakerphone, 12
Introduction, 7
Lamp Cadence, 41
Lamps on Phone, 41
LCD
Idle Display, 43
Line Status Detection, 34
Remote Commands, 48
Mailboxes
Make a Call, 10
Meet Me
Paging, 36
Meet Me Answer (Paging), 36
Memo Recording, 44
Voice Mail, 35
Calls, 10
Placing Calls, 10, 11
Handset, 12
Speakerphone, 12
Message Waiting, 35
Multilingual Display, 35
Music on Hold, 36
Mute, 36, 41
Muted Ringing, 36
Navigation Keys, 9, 20, 36
Network
Network Volume
One Touch Record, 31
One-Way Paging, 36
Outgoing Message, 44
Voice Mail, 46
Outside Call, 11
Paging, 36
- 50 -
Index
Index
49 -
-
Tone/Pulse, 39
Direct Line Access, 31
Inside Calls, 31
Outside Calls, 31
Direct Mailbox Transfer
Direct Station Select, 10, 32
Distinctive Ringing, 32
Do Not Disturb, 32
DND, 41
FCC Information, 6
Feature Button, 10
Features, 7
Flash, 32
Flash
Key, 41
Timer, 32
External, 33
Forward, 32
TRK2TRK, 32
Voicemail, 32
Function
LED Status, 42
Ringing Cadence, 42
Functions, 41
Hands Free Calling, 33
Handset, 39, 40
Volume, 11
Headset, 41
Headset Activation, 34
Hearing Aid Compatible, 6
Hold, 34
Call, 10
Calling, 34
Calls, 10
Hot Dial Pad, 34
Intercom
Index
45
Voice Mail, 28
Caller ID, 31
All Page, 28, 41
Answer a Call, 10
Answering Machine Emulation, 28,
Auto Attendant
Automatic Daylight Savings
Backlit LCD Display, 28, 29
Busy Lamp Field, 10, 32
Default, 9
Button Layout
Call Waiting Caller ID, 29
Daylight Savings Automatic, 31
Delete, 15
Navigating, 16
Receiving, 17
Review, 15
Call Timer, 29
Caller ID, 15
Central Office, 10
CO Line Busy, 29
CO Line Ringing, 30
Conference, 30
Conference, 41
Express Conference, 30
Operation, 30
Conversation Recording, 31
Daylight Savings, 31
Phone Book, 14
Delete All Records
Delete Phone Book Records, 13
Deleting
Voice Mail Messages, 46
Dial Displayed Record, 13
Dialing
Programming Steps ............................................................................................ 27
DESCRIPTION AND OPERATION ......................................................................... 28
ALL PAGE ................................................................................................... 28
ANSWERING MACHINE EMULATION .................................................................... 28
X16 User Guide
FEATURES .................................................................................................... 28
AUTO ATTENDANT - VOICE MAIL (STANDARD) ...................................................... 28
BACKLIT BLUE LCD DISPLAY ........................................................................... 28
CALL PICK UP .............................................................................................. 29
CALL TIMER ................................................................................................ 29
CALLER ID AND CALL WAITING CALLER ID (TYPE 1 & TYPE 2) ................................. 29
CO LINE BUSY/IDLE STATUS (LED) .................................................................. 29
CO LINE RINGING – PER EXTENSION ................................................................. 30
CONFERENCE – 3-WAY ................................................................................... 30
CONFERENCE – EXPRESS CONFERENCE ............................................................... 30
CONVERSATION RECORDING – VOICE MAIL (STANDARD) ......................................... 31
DAYLIGHT SAVINGS – AUTOMATIC (USING CID) ................................................... 31
DIRECT CO LINE ACCESS ............................................................................... 31
DIRECT MAILBOX TRANSFER - VOICE MAIL (STANDARD) ......................................... 31
DIRECT STATION SELECT – BUSY LAMP FIELD ...................................................... 32
DISTINCTIVE RINGING – RINGER TYPE ............................................................... 32
DO NOT DISTURB (DND) .............................................................................. 32
FLASH ....................................................................................................... 32
FLASH TIMER .............................................................................................. 32
FORWARD .................................................................................................. 32
HANDS FREE CALLING .................................................................................... 33
HANDSET/HEADSET VOLUME CONTROL ............................................................... 34
HEADSET ACTIVATION ................................................................................... 34
HOLD ........................................................................................................ 34
HOT DIAL PAD ............................................................................................ 34
INTERCOM CALLING ...................................................................................... 34
INTERCOM PAGING ....................................................................................... 34
LINE STATUS DETECTION (LINE IN USE) ............................................................. 34
MEMO RECORDING - VOICE MAIL (STANDARD) ..................................................... 35
MESSAGE WAITING (TELEPHONE COMPANY-FSK) ................................................. 35
MULTILINGUAL EXTENSIONS ............................................................................ 35
MUSIC ON HOLD INPUT .................................................................................. 36
MUTE WITH LED INDICATION .......................................................................... 36
MUTED RING (RING ALERT) ............................................................................ 36
NAVIGATION KEYS ........................................................................................ 36
NEW MESSAGE PLAYBACK - VOICE MAIL (STANDARD) ............................................. 36
PAGING ..................................................................................................... 36
MEET ME ANSWER (PAGING) ........................................................................... 36
- 4 -
Table of Contents
Table of Contents
5 -
-
Features and LED function .................................................................................. 41Lamp Cadence ................................................................................................... 41Lamps on Phone ................................................................................................ 41Intercom Tone Plant .......................................................................................... 41LED Cadence and Status Table ........................................................................... 42Ringing Cadence ................................................................................................ 42
PAUSE ....................................................................................................... 37
PERSONAL MAILBOX - VOICE MAIL (STANDARD) ................................................... 37
PHONE BOOK DIALING ................................................................................... 37
PRIVACY (PRIVACY RELEASE) ........................................................................... 37
PROGRAMMABLE BUTTONS (12) ........................................................................ 37
REDIAL (LAST 6 NUMBER REDIAL) .................................................................... 37
RING ALERT (MUTED RINGING) ....................................................................... 38
RINGING (AUDIBLE AND VISUAL) ....................................................................... 38
RINGER VOLUME CONTROL ............................................................................. 38
ROOM MONITOR .......................................................................................... 38
SET TIME AND DATE (AUTOMATIC) ................................................................... 38
SET RELOCATION ......................................................................................... 38
SPEAKERPHONE WITH LED .............................................................................. 38
SPEED DIAL BINS ......................................................................................... 38
TIME IN DISPLAY .......................................................................................... 39
TONE/PULSE ............................................................................................... 39
TRANSFER – EXTENSION TO EXTENSION.............................................................. 39
TRANSFER – DIRECT TO VOICE MAIL ................................................................. 39
VOLUME ADJUSTMENTS .................................................................................. 39
VOICE MAIL (STANDARD) ............................................................................... 40
3
Skip to Next Message
2
) dialing.
®
Play All New Messages
2# Play All Messages
6
5
Play Personal OGM
Stop
FUNCTIONS ................................................................................................. 41
9
Repeat this Menu
8
IDLE LCD DISPLAY ....................................................................................... 43
VOICE MAIL ................................................................................................. 44
#
0
Attendant
Transfer to Auto
Memo Recording ................................................................................................ 44Once Touch Record ............................................................................................ 45Answering Machine Emulation (AME) .................................................................. 45Playing New Messages ....................................................................................... 45Deleting Messages ............................................................................................. 46Voice Mailbox Quick Start Guide .......................................................................... 46Getting Started: ................................................................................................. 46
AUTO ATTENDANT ...................................................................................... 44
PERSONAL MAILBOX .................................................................................. 44
INDEX .......................................................................................................... 49
X16 User Guide
Remote Commands
Mailboxes may be accessed from outside of the system using a telephone with
standard DTMF (Touchtone
Remote Access
Call into the system and let the Auto Attendant answer the call and then dial the
1
desired extension number. If the extension is forwarded to voicemail, and the
mailbox answers, enter the “Remote Access code” (default remote access code is
123) which is programmed in the “Phone Programming Area”. Once connected remotely, the system will prompt you through the remote
control menu.
4
Record Memo
Replay Previous Message
Voice Mail
7
**
Message
** - Erase Playing
- 48 -
ÆPersonal OGM
AUTO MUTE
Clear My VMSG
Voice Mail
47 -
-
Use the up or down navigation buttons to scroll through the programming
choices, Press the center navigation button to select the “VoiceMail Setup”
parameter.
Use the up or down navigation buttons to scroll through the programming
choices, Press the center navigation button to select the “Personal OGM”
parameter.
Press the center navigation button to select “Play” to listen to the current
message.
To change the message use the down navigation button to scroll to
”Re-Record“ and press the center navigation button, and lift the handset to
begin recording.
Press the center navigation button again to “Stop” the recording, and preview
the newly recorded message. Hang up the handset to accept the new message or select “Re-Record” to
rerecord the Outgoing Message.
X16 User Guide
Notices
Hearing Aid Compatibility:
The digital telephone endpoints are hearing aid compatible, as defined in section
68.316 of Part 68 FCC Rules and Regulations.
UL/CSA Safety Compliance:
The X16 system has met all safety requires, and found to be in compliance with
the Underwriters Laboratories (UL) 60950-1.
This equipment generates, uses, and can radiate radio frequency energy, and
if not installed and used properly, that is, in strict accordance with the
Warning: This service information is designed for experienced repair technicians
only and is not designed for use by the general public. It does not contain
warnings or cautions to advise non-technical individuals of potential dangers in
attempting to service a product. Products powered by electricity should be
serviced or repaired only by experienced professional technicians. Any attempt to
service or repair the product or products dealt with in this service information by
anyone else could result in serious injury or death.
Notices
instruction manual, may cause interference to radio and television reception.
This equipment has been tested and found to comply with the limits for a
Class B computing device in Subject J of Part 15 of FCC Rules, which are
designed to provide reasonable protection against such interference.
However, there is no guarantee, or warranty, that interference will not occur
in a particular installation. If this equipment causes interference or fails to
operate correctly, due to radio frequency interference (RFI) or
electromagnetic interference (EMI), it will be fixed at the owners’ expense.
FCC Information
Provide the Telephone Company with the following FCC Information:
Item Specification
FCC Registration D6XKH05BX16
Ringer Equivalence 0.5B
Networks Address Signaling E
Required Network Interface RJ11 & RJ14
- 6 -
Introduction
7 -
-
Programmable Buttons (12)
Auto Attendant Intercom Paging
Answering Machine Emulation Meet Me Answer (Paging)
Audible and Visual Ringing Memo Recording
Backlit LCD Display Message Waiting (Telco-FSK)
Call Timer Multilingual Display per Extension
Call Transfer Music on Hold Internal/External
Caller ID and Call Waiting Caller ID Mute with LED indication
CO Line Busy/Idle Status (LED) Navigation Keys
CO Line Ringing (programmable) New/All Message Play
Conference (3-way) Voice Mail
Conversation Recording Phone Book Dialing
Introduction
The X16 system is a full featured, next generation, multi-line business
telephone system ideal for both home and small office environments. It
comes equipped to interface with 4 Central Office (CO) Lines, equipped to
receive Caller ID, and sixteen (16) proprietary digital telephone endpoints. The system can be expanded to accommodate an additional two (2) CO
Lines, allowing a maximum configuration of six central office telephone lines.
Or the system may be configured with 4 CO Lines and 2 Voice over IP (VoIP)
Session Initiation Protocol (SIP) Media Gateways and sixteen proprietary
digital telephone endpoints. In addition, the system comes standard with
Auto Attendant and all digital telephone endpoints have a personal digitally
integrated voice mailbox.
Features
Daylight Savings (Automatic with
Redial
Caller ID)
Direct Mailbox Transfer Programmable Pause (Speed Bins)
Direct Station Select – Busy Lamp
Field
Display Number Dial Remote Message Pickup
Distinctive Ringing Ringer Volume Control
Do Not Disturb Set Time and Date
Flash Timer Speakerphone with LED
Handset/Headset Volume Control Speed Dial Buttons
Headset Activation Time in Display
Hold Tone/Pulse
Intercom Calling Voice over IP (VoIP) - future
through saved messages, use the left and/or right navigation keys.
Messages will play in order that they are received.
While a message is playing, use the up or down navigation key to scroll
• Each message is automatically saved after it has been played. To scroll
X16 User Guide
1)
2)
Notes:
While a message is playing and the left navigation key is pressed, the
through Pause, Volume, and Exit. Press the select navigation button to
select, the desired action.
3)
While a message is playing and the right navigation key is pressed, the
previous message will be played, or if it is the first message, the
next message will be played. However, if it is the last message in the
message will be repeated.
list, a prompt will be played, “End all Messages”.
4)
Deleting Messages
After listening to a message, it will automatically be saved in the voice mailbox.
To delete the message, press the “Delete” button twice or the “Delete” button
and the center Navigation Key while the message is playing. The voice mail
Voice Mail
message will be deleted and the next message will automatically begin to play.
Note:
The message is permanently deleted and cannot be recovered. If an extension is
unplugged for more than 120 seconds, all of voice mail messages for that
Voice Mailbox Quick Start Guide
extension will be deleted.
Although each voice mailbox comes with a prerecorded outgoing message,
recording a new outgoing message is a nice way to personalize the way the
mailbox answers incoming calls.
Getting Started:
ÆPhone Setup
System Setup
AUTO MUTE
With your handset on hook...Personal Outgoing Messages are accessed in the
voice mailbox area under the “Programming” Parameter.
Press the “Programming” button to enter the programming mode, and then
Press the center navigation button to access the Phone Setup area.
- 46 -
g
y
K
y T
y
y
g
y
g
Voice Mail
45 -
-
o Press the center navigation key. (No password required)
o The voice mail count will be announced
o The time and weekday will be announced
o The messages will play in the order that they are received.
into the user’s voicemail box, or transferred and ring at the extension
until it is forwarded to voice mail.
mailbox, AME is available once the Line button turns green. You may
press the center navigation button to monitor the message being left.
• The extension must be forwarded to Voice Mail.
• The Telephone Company Central Office Line may be transferred directly
Once Touch Record
While speaking to an outside party, you may press the record button and record
the current conversation. The message will be saved as a new voice mail
message in your personal mailbox.
Answering Machine Emulation (AME)
This feature “Mimics” the call screening feature of an answering machine. Five
seconds after a call is answered by an extension users’ voice mailbox, that user
can monitor/screen the caller as they leave a message. The extension user will receive a warning tone, which indicates that a caller has
s
ation Ke
Navi
Backlit Display
been answered by their voice mailbox. The user has the option to monitor the
call, or ignore the alert, and allow the caller to leave a message. Once the user
has selected to monitor the caller, they have the option to leave the caller
s e
Programmable
undisturbed (leaving a message) or to retrieve the caller from the voice mailbox
and be connected to the caller for a live conversation.
Using AME
• If a call is transferred to your extension or directly into your voice
Speakerphone Button
intercepting the call.
• Lift the handset to speak live to the calling party.
• Press the left or right navigation button to exit the AME without
Playing New Messages
The center navigation button will flash when you have a new voice mail
message. In addition, the display will indicate how many new voice mail
messages you have.
To access your voice mailbox:
Extension
Number
• From an idle telephone
s
Line Ke
ram Ke
Pro
ime, Date and Da
Caller ID Lo
X16 User Guide
Telephone Callouts
Integrated
Headset
Introduction
Backlit LCD Display
New Voicemail
Phone Book
- 8 -
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