Xblue Networks QB Setup Manual
XBLUE QB
Setup Guide
20180406001
QB1
QB2
XBLUE QB Setup Guide
2/17
Content
About This Guide ........................................................................................................................................................... 3
Defaults (what is set at the factory): ................................................................................................................. 3
Before You Start ............................................................................................................................................................ 4
Package Contents ............................................................................................................................................ 4
Online aids ........................................................................................................................................................ 4
Hardware Overview .......................................................................................................................................... 5
LED Indicators – Resource and Port Description/Status .................................................................................. 6
Installation .................................................................................................................................................................... 7
Safety Precaution and Installation Warnings .................................................................................................... 7
Module Installation ............................................................................................................................................ 7
Desktop Installation – QB1 ............................................................................................................................... 8
Connecting the Equipment ............................................................................................................................................ 8
Configuration of QB and Get Phones Working ............................................................................................................... 9
To find the IP Address of the QB1 .................................................................................................................... 9
Access the QB server programming interface ................................................................................................ 11
Getting your XBLUE IP Phones working ........................................................................................................ 12
Ensure Dedicated spot for QB on your network .......................................................................................................... 14
Secure the QB Server IP Address on your network ....................................................................................... 14
Revision History
Revision
Date Released
Changes
20180406001
May 28, 2018
Initial release
XBLUE QB Setup Guide
3/17
About This Guide
Thank you for choosing a XBLUE QB PBX (Quad-Band PBX) server. XBLUE QB Series PBX
servers are a stand-alone telephone system providing the user with an on-premise, fully-featured
business telephone system. Your XBLUE QB PBX is an advanced application telephone system in
an IP server format connected using your local area network. QB Series PBX’s are hybrids capable
of PSTN (Regular Phone Lines), VoIP Phone Lines, GSM Telephone Lines, or LTE Telephone
Lines/Data Circuit (for voice communications). The configuration of your server depends upon the
Package you’ve purchased.
This guide is intended to get your telephone system functioning quickly. XBLUE pioneered the selfinstall business telephone system in 2007 and continues to deliver easy to install and administer
business phone systems in a DIY fashion to save you money. However, if you need help, we are
available to assist you. Call us for a conversation with a live, technically-capable person if needed at
866-925-8312. This guide will cover connection and access of the server and XBLUE IP Phones
and connection of analog telephone lines.
Your QB PBX is an advanced application product that is best adapted into a network by preparing
for the installation. First gather information about your office network to prepare to connect your QB
PBX into that environment.
Synopsis of what follows to get your telephone system functional:
1. Find your network IP Address scheme (Subnet)…
a. A LAN (Local Area Network) is a Private network that cannot be navigated via the
internet. Private IP Address segments begin with 192.168.x.x, or 172.16-31.x.x, or
10.x.x.x
2. Find the IP Address of your router
3. Connect LAN port of the QB server to the existing network.
4. Connect all XBLUE IP7g telephones to the existing network.
5. Using an internet browser (Chrome, Firefox, Microsoft Edge, Safari) visit the Advanced IP
Scanner website and use that utility to discover the IP Address that your network has
assigned to the QB server.
6. Set that IP as RESERVED in your network router. [If you use an ISP router (Comcast, Time
Warner, Frontier, etc.) you can contact them for help with this step.]
7. Using your browser, log into the QB server using the IP Address discovered.
8. Run QB Server Auto Provisioning application to set the extension numbers of each of the
phones connected.
After completing these steps, the QB server and IP7g telephones will be functional for the usual
operations required in business communications. There are many ways to customize your caller
experiences and many features available. Enjoy your QB server, IP7g telephones and all that is
possible using the guides we’ve loaded on our website for easy reference.
Defaults (what is set at the factory):
• Extension range is set 101 – 599
• All extensions have an associated voicemail box with a password that is the extension
number
• Extensions assigned are 101 – 199 depending on the server
• All telephone lines are set to ring into Queue 6700
• When no one answers an incoming call, after 25 seconds that caller is routed to the IVR
(Auto Attendant) where they hear the default greeting for the Day answering mode
• All outward calling is limited to numbers beginning with a 2-9 or numbers that begin with a
“1” but no longer than 11-digits
• Paging Group 6300 is set for the first 25 extensions
• Voice CODEC usage is set for G.711u as the first choice and G.722 as the second choice
XBLUE QB Setup Guide
4/17
Related Documents
This Installation Guide explains the installation of XBLUE QB PBX telephony Server and getting
XBLUE telephones working. The documents below should also be referenced and will aid in specific
programming and user information:
Document
Description
XBLUE QB Series Datasheet
Datasheet for the XBLUE QB Series IP PBX.
XBLUE QB Series Administrator Guide
Refer to this manual for instructions on how to
configure, operate, monitor, and maintain the XBLUE
QBPBX.
XBLUE QB Series Extension User Guide
This extension Users Guide is reference to the
instructions on how to log into the user portal,
configure their account, listen to call recordings,
check voicemail messages, and other extension
related operations.
Before You Start
Before you begin to install your QB PBX server, please check the package contents to verify that
you have received the items below. If there is any problem, please contact your provider.
Package Contents
(1) QB PBX*
(1) Power Adapter*
(1) Network Cable
(2) Telephony Line
(4) Rubber Feet*
(1) Warranty Card
(1) Quick Installation Guide
* Note that the PBX model will vary depending on the package purchased. Note also that “Rubber
Feet” and “Power Adapter” apply only the QB1 PBX server. QB1 & 3 PBX servers include mounting
hardware and power cord.
Online aids
We are continually developing online aids for installation assistance.
Please check our website for updates on a regular basis.
Xblue.com/customer-support-service/qb-support/
You can use your smart phone to scan this URL with a QR Scanner.
XBLUE QB Setup Guide
5/17
Hardware Overview
Front Panel – QB1
Rear Panel – QB1
Front Panel – QB2
Rear Panel – QB2
XBLUE QB Setup Guide
6/17
LED Indicators – Resource and Port Description/Status
LED
Status
Status
Description
POWER
Power status
On - Green
Power ON
Off
Power OFF
System
System status
Blinking – Green
The system is running properly
Steady/Off
The system is not running properly
WAN
WAN status
Steady – Green
Network Link is active
Blinking – Green
Data Traffic detected (normal)
Off
Off-line
LAN
LAN status
Steady – Green
Linked normally
Blinking – Green
Data Traffic detected (normal)
Off
Off-line
Analog Port
Status
Analog
Extension (FXS)
Green Steady
Green Blinking
• The port is idle
• There is an ongoing call on the port
Analog Line
(FXO)
Red Steady
Red Slow Flash
Red Fast Flash
• PSTN Line is idle
• No PSTN line is connected to the port
• The PSTN line is busy
Cellular
GSM/CDMA/3G
Red Steady
Red Slow Flash
Red Fast Flash
• Line is idle
• No SIM card detected
• Line is in use
Loading...