t 1 408-987-6030
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www.xantrex.com
by
XPower 1500 Portable
Household Power
445-0127-01-01 REV. 2 Printed in China
Owner's Guide
by
XPower 1500 Portable
Household Power
Owner’s Guide
About Xantrex
Xantrex Technology Inc. is a world-leading supplier of advanced power electronics and controls with
products ranging from small mobile units to utility-scale systems for wind, solar, batteries, fuel cells,
microturbines, and backup power applications in both grid-connected and stand-alone systems. Xantrex
products include inverters, battery chargers, programmable power supplies, and variable speed drives
that convert, supply, control, clean, and distribute electrical power.
Trademarks
XPower 1500 Portable Household Power is a trademark of Xantrex International. Xantrex is a
registered trademark of Xantrex International.
Other trademarks, registered trademarks, and product names are the property of their respective owners
and are used herein for identification purposes only.
Notice of Copyright
XPower 1500 Portable Household Power Owner’s Guide © October 2007 Xantrex International. All
rights reserved.
Exclusion for Documentation
UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX TECHNOLOGY INC. (“XANTREX”)
(
A) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR
OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION.
(
B) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES, DAMAGES, COSTS OR EXPENSES, WHETHER
SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF
SUCH INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER’S RISK; AND
(C) REMINDS YOU THAT IF THIS MANUAL IS IN ANY LANGUAGE OTHER THAN ENGLISH, ALTHOUGH
STEPS HAVE BEEN TAKEN TO MAINTAIN THE ACCURACY OF THE TRANSLATION, THE ACCURACY CANNOT
BE GUARANTEED. APPROVED XANTREX CONTENT IS CONTAINED WITH THE ENGLISH LANGUAGE
VERSION WHICH IS POSTED AT WWW.XANTREX.COM.
Date and Revision
October 2007 Revision 2
Part Number
445-0127-01-01
Product Number
802-1500
Contact Information
Telephone: 1 800 670 0707 (toll free North America)
1 408 987 6030 (direct)
Fax: 1 800 994 7828 (toll free North America)
1 360 925 5143 (direct)
Email: customerservice@xantrex.com
Web: www.xantrex.com
Important Safety Instructions
Misuse of XPower 1500 may result in danger to the user. We urge you to
pay special attention to all CAUTION and WARNING statements.
CAUTION statements identify conditions or practices that may result in
damage to XPower 1500 or to other equipment. WARNING statements
identify conditions that may result in personal injury or loss of life.
This chapter contains important safety and operating instructions. Read
and keep this Owner’s Guide for future reference.
Before installing and using the XPower 1500, read all instructions and
cautionary markings on the XPower 1500 and all appropriate sections of
this guide.
WARNING: Limitations on use
The XPower 1500 is not intended for use in connection with life support systems
or other medical equipment or devices.
WARNING: Shock or fire hazard
• XPower 1500 generates the same potentially lethal AC power as a normal
household wall outlet. Treat it with the same respect that you would any AC
outlet.
• Do not insert any foreign objects into XPower 1500’s AC outlets, its DC
Power Socket, or the ventilation holes. Do not remove the covers on the High
Power DC Terminals, unless connecting cables. Do not expose xPower1500
to water.
• Do not, under any circumstances, connect the XPower 1500’s AC receptacle
to power utility AC distribution wiring.
• Failure to follow the above safety instructions may result in personal injury
and/or damage to xPower1500.
WARNING: Explosion hazard
• Do not use XPower 1500 where there are flammable fumes or gases, such as
in the bilge of a gasoline powered boat, or near propane tanks. Do not use
XPower 1500 in an enclosure containing automotive-type lead acid batteries.
These batteries, unlike the sealed battery pack in the XPower 1500, vent
explosive hydrogen gas, which can be ignited by sparks from electrical
connections.
• When working on electrical equipment always ensure someone is nearby to
help you in an emergency.
iii
Safety
WARNING: Heat haza rd
XPower 1500’s internal inverter components may become uncomfortably warm,
reaching 140°F (60°C) under extended high power operation. Ensure at least
15 cm (6 in) of air space is maintained on all sides and on top of
During operation, keep away from materials that may be affected by high
temperatures such as blankets, pillows and sleeping bags.
CAUTION
• Do not connect any AC load whose neutral conductor is connected to ground,
to XPower 1500.
• Do not expose XPower 1500 to temperatures in excess of 104°F (40°C).
Precautions for Using Rechargeable Appliances
Most rechargeable battery-operated equipment uses a separate charger or
transformer that is plugged into an AC receptacle and produces a low
voltage charging output.
Some chargers for small rechargeable batteries can be damaged if
connected to the XPower 1500.
XPower 1500.
CAUTION: Equipment damage
Do not use the following with the XPower 1500:
• Small battery-operated appliances like flashlights, razors, and night lights that
can be plugged directly into an AC receptacle to recharge.
• Some chargers for battery packs used in power hand tools. These affected
chargers display a warning label stating that dangerous voltages are present at
the battery terminals.
Important:
XPower 1500, contact the equipment manufacturer to find out if there are high
voltages at the battery terminals or if the appliance incorporates the use of
transformers.
iv 445-0127-01-01
if you are unsure about using your rechargeable appliance with the
Contents
Important Safety Instructions
1
Introduction
Topics Covered in the Guide - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–1
Features and Accessories - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–2
Assembling the Handle - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–3
2
Operation
Power Ratings and Battery Life- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–2
XPower 1500 Basic Operation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–3
Operating 115-volt AC Products - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–3
Operating 12-volt DC Accessories - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–3
Recharging XPower 1500 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–4
Using XPower 1500 to Jump-Start Your Vehicle - - - - - - - - - - - - - - - - - - - - - - 2–4
Indicators, Controls, and Connection Points - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–5
Powering 115-volt AC Products - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–9
Connecting Your AC Products - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–9
Automatic Protection: Overload, Overheating, and Low Battery - - - - - - - - - - 2–10
Battery Operating Times - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–11
Powering 12-volt DC Accessories - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–12
Connecting 12-volt DC Accessories - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–12
Battery Operating Times - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–13
Vehicle or Boat Engine Starting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–14
Jump-starting Directly to the Battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–14
Jump-starting via a Vehicle’s Lighter Plug Socket - - - - - - - - - - - - - - - - - - - - 2–15
Recharging XPower 1500 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–16
Charging Options - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–16
Battery Self-discharge and Shelf Life - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–16
Recharging with the AC Charger - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–17
Recharging from your Vehicle - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–18
Recharging with a Generator’s 12-volt DC Power Outlet - - - - - - - - - - - - - - - 2–19
Recharging with a Solar Panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–19
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - iii
445-0127-01-01 v
Contents
Connecting to an External Battery- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–20
Extended Operating Time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–20
Preparing the Cables - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–20
Connecting the Cables - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–21
Battery Replacement- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–23
Replacing XPower 1500’s Internal Battery Pack - - - - - - - - - - - - - - - - - - - - - 2–23
Obtaining a Battery Replacement - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–24
3
Troubleshooting
Common Problems- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–1
Buzzing Sound in Audio Systems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–1
Television Interference - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–1
Troubleshooting Reference - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2
A
Specifications
12-volt DC Section- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–1
115-volt AC Section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–1
Charging System - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–2
Mechanical - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–2
Warranty and Return Information
vi 445-0127-01-01
- - - - - - - - - - - - - - - - - - - - - - - - - - - WA–1
1 Introduction
Thank you for purchasing XPower 1500 Portable Household Power, the
1500-watt electronic generator that’s portable and rechar geable. Designed
for both indoor and outdoor use, XPower 1500™ can run a wide range of
electrical products – from power tools to entertainment equipment, and
even refrigerators. XPower 1500’s rugged, cart-like design gives you goanywhere AC power and its “plug-in-and-forget” charging system keeps
it fully charged and ready for use any time the power goes out. With an
optional set of jump-start cables, XPower 1500 can even start a vehicle or
boat.
Read this guide before using XPower 1500 and save it for future
reference.
Be sure to charge XPower 1500 immediately after purchase (see
“Recharging XPower 1500” on page 2–16). XPower 1500’s “plug-in-andforget” charging system can be left permanently plugged into a wall outlet
to keep its battery pack fully charged and ready for use.
Topics Covered in the Guide
• How to use XPower 1500 as a source of 115-volt AC power to run
household or workplace products.
• How to use XPower 1500 as a source of 12-volt DC power to run
typical auto or marine accessories.
• How to use XPower 1500 to jump-start a vehicle.
• How to recharge XPower 1500’s internal battery pack.
• How to connect an external battery to XPower 1500.
1–1
Features and Accessories
A brief overview of XPower 1500’s features is provided below. For
complete information, be sure to read this manual fully . Figure 1-1 below
shows
XPower 1500’s key features and accessories.
Figure 1-1
1–2 445-0127-01-01
Features and Accessories
Assembling the Handle
Figure 1-2 below shows how to assemble the handle and attach it to
XPower 1500.
Assembling the Handle
Figure 1-2
445-0127-01-01 1–3
Handle Assembly
1–4
2 Operation
Chapter 2 explains how to operate the XPower 1500 efficiently and
effectively.
The following topics are covered in this chapter:
• “Power Ratings and Battery Life”
• “XPower 1500 Basic Operation”
• “Indicators, Controls, and Connection Points”
• “Powering 115-volt AC Products”
• “Powering 12-volt DC Accessories”
• “Vehicle or Boat Engine Starting”
• “Recharging XPower 1500”
• “Connecting to an External Battery”
• “Battery Replacement”
2–1
Power Ratings and Battery Life
AC powered products are rated by how much electrical power (in watts)
they consume. XPower 1500 is capable of generating a maximum o f 1350
watts (maximum continuous) to power AC products plugged into the AC
outlets. As an example, a lamp with a 40-watt light bulb can be operated
from XPower 1500 for up to 9 hours when XPower 1500’s internal
battery pack is fully charged.
12-volt DC auto and marine accessories are generally rated according to
how much electrical current (in amperes or “amps”) they draw from the
battery . For example, a small 12-volt fluorescent light draws less than 0.7
amps. When connected to XPower 1500’s DC Power Socket, this light
could be expected to operate for about 60 hours before XPower 1500’s
battery pack needs recharging. XPower 1500 is designed to supp ly up to
12 amps from its DC Power Socket.
Important:
accessory draws, the longer XPower 1500 will operate before recharging is
required.
The fewer watts an AC product uses, or the fewer amps a DC
2–2 445-0127-01-01
XPower 1500 Basic Operation
Operating 115-volt AC Products
1. Ensure XPower 1500’s battery pack is fully charged. See “Recharging
XPower 1500” on page 2–16 for de tails.
2. Turn the AC Outlets switch ON. The green POWER light indicates
AC power is available at the AC outlets.
3. Plug the AC product(s) you wish to operate into the AC outlet(s) and
switch the product(s) ON, one at a time. XPower 1500 will operate
most devices rated up to 1350 watts.
4. In the event of an overload, low battery voltage or overheating, the
AC outlets will automatically shut down and the red F AULT light will
illuminate. See “Automatic Protection: Overload, Overheating, and
Low Battery” on page 2–10 for details.
5. Fully recharge XPower 1500’s battery pack as soon as possible after
each use.
Operating 12-volt DC Accessories
XPower 1500 Basic Operation
1. Ensure XPower 1500’s battery pack is fully charged. See “Recharging
XPower 1500” on page 2–16 for de tails.
2. Plug the accessory into XPower 1500’s DC Power Socket, and switch
the accessory on (if required). XPower 1500 will operate any 12-volt
DC auto or marine accessory that draws 12 amps or less.
3. Because the DC Power Socket is internally wired directly to XPower
1500’s internal battery pack, extended operation of a 12-volt
accessory may result in excessive battery discharge.
Important:
totally discharged. See “Powering 12-volt DC Accessories” on page 2–12 for
details.
Care must be taken to ensure the battery pack does not become
Note: The internal cooling fan is thermally activated whenever
the AC Outlet’s switch is ON. The cooling fan helps maintain
XPower 1500’s output power when products with high power
requirements are run.
445-0127-01-01 2–3
Recharging XPower 1500
1. The battery’s charge level may be seen by pressing the Battery Status
switch on the AC Power Panel.
2. To recharge, plug the AC Charger into a standard 115-volt AC outlet
and the DC plug into the DC Power Socket (located on the DC Power
Panel). The Recharge Indicator on the AC Charger will change from
amber to green when charging is complete (up to 15 hours). It is safe
(and recommended) to leave the AC Charger connected indefinitely.
Important:
(also enclosed) before recharging XPower 1500.
3. Charging may also be done from an automobile lighter socket. See
“Recharging XPower 1500” on page 2–16 for details.
Review the safety information in the AC Charger Owner’s Guide
Using XPower 1500 to Jump-Start Your Vehicle
Due to potential dangers, see “Vehicle or Boat Engine Starting” on
page 2–14 for a detailed explanation.
2–4 445-0127-01-01
Indicators, Controls, and Connection Points
Indicators, Controls, and Connection Points
AC Power
Panel
As shown in Figure 3 below, the AC Power Panel contains the Battery
Status Switch, Battery Level Indicator, AC Outlets Switch, AC Power
Light, Fault Light, and dual AC Outlets.
Figure 2-1
Battery Status
Switch / Battery
Level Indicator
445-0127-01-01 2–5
The Battery Level Indicator shows the state of charge of XPower 1500’s
battery pack. Its function is similar to the fuel gauge in a car. When
pressing and holding the Battery Status Switch, one or more of the four
lights in the display will illuminate, showing the approximate amount of
charge remaining in the battery pack. The following diagram shows the
function of each light:
AC Power Panel
AC Outlets
Switch /
POWER Light /
AC Outlets
Figure 2-2
Battery level Indicator
When the battery pack is fully charged, all four lights will illuminate.
When discharged (empty), only the red light will illuminate and the
battery pack must be recharged promptly. Figure 4 shows the battery pack
to be approximately ¾ full.
Battery charge level is indicated most accurately when the battery pack
has been unused for 15 minutes. Pressing the Battery Status Switch while
supplying power to an AC product may result in a false battery charge
level reading.
Turning this switch ON supplies power to both AC Outlets. An audio tone
sounds briefly when the AC Outlets are turned on. The POWER light
illuminates to confirm the AC Outlets are on. Turning this switch OFF
cuts power to the AC Outlets. When the POWER Light is off, the AC
Outlets are off.
Important:
blocked when XPower 1500 is used. These vents are essential for maintaining
optimal performance.
The vents around the AC Outlets should never be covered or
Fault Light The FAULT Light illuminates when automatic shutdown occurs as a
result of low battery voltage, overload, or over temperature conditions.
See “Automatic Protection: Overload, Overheating, and Low Battery” on
page 2–10 for details.
DC Power
Panel
As shown in Figure 5 below, the DC Power Panel contains the DC Power
Socket, which provides 12 volts for operating automotive and marine type
products. The DC Power Socket also serves as the input for recharging
with either the AC Charger or DC Charging Cable. See “Recharging
XPower 1500” on page 2–16 for de tails.
2–6 445-0127-01-01
Indicators, Controls, and Connection Points
Figure 2-3
Important:
blocked when XPower 1500 is used. These vents are essential for maintaining
optimal performance.
445-0127-01-01 2–7
DC Power Panel
The vents below the DC Power Socket should never be covered or
High Power 12volt DC
Terminals
Referenced in Figure 6 below, the High Power DC Terminals are wired
directly to XPower 1500’s battery pack and supply power for jumpstarting a vehicle. See “Vehicle or Boat Engine Starting” on page 2–14 for
details. These terminals also can be used to connect an external battery,
which can increase XPower 1500’s total battery capacity and extend
operating times. See “Connecting to an External Battery” on page 2–20
for details.
Figure 2-4
2–8 445-0127-01-01
High Power 12-volt DC Terminals
Powering 115-volt AC Products
XPower 1500 is capable of powering most 115-volt AC products and
equipment that use 1350 watts or less. Its AC output waveform, called a
“quasi-sine wave” or “modified sine wave”, is designed to function
similarly to the sine wave shape of utility power.
CAUTION: Equipment damage
Do not use XPower 1500 with the following equipment:
• Small battery operated products such as rechargeable flashlights, some
rechargeable shavers, and night-lights that are plugged directly into an AC
receptacle to recharge.
• Certain battery chargers for battery packs used in hand power tools. These
chargers sometimes have a warning label stating that dangerous voltages are
present at the charger’s battery terminals. Check with the manufacturer of the
power tool to verify whether the battery charger supplied with the tool should
be used with XPower 1500.
The power, or “wattage”, rating of AC products is the power they use.
During the first moments after they are switched on, many products such
as power tools or pumps, consume much more power than their average
rating. Although XPower 1500 can supply momentary surge power
greater than 1350 watts, some products may exceed its capabilities and
trigger the inverter’s safety overload shutdown circuit. See “Automatic
Protection: Overload, Overheating, and Low Battery” in this section for
the reset procedure. If this problem occurs when attempting to operate
several products at the same time, try first switching on the AC Outlets
with all products switched off, then one by one switch each on, starting
with the high surge product first.
Powering 115-volt AC Products
Connecting Your AC Products
The following steps assume you have fully charged XPower 1500’s
battery pack. See “Recharging XPower 1500” on page 2–16.
1. Turn on the AC Outlets Switch located on the AC Power Panel. The
green POWER light illuminates to confirm AC power is now on and
available at the two AC Outlets. See Figure 2-1, “AC Power Panel”
on page 2–5.
2. Plug the AC product you wish to operate into one of the two AC
outlets and switch the product on. The product should operate
normally, just as it would if plugged into a wall outlet at home.
445-0127-01-01 2–9
3. While operating the AC product you can check the level of the battery
as detailed in Figure 2-2, “Battery level Indicator” on page 2–6. This
will tell you the approximate charge level of the battery and whether
you are approaching the point when recharging is required.
4. As the battery pack becomes nearly discharged, or “empty”, a low
voltage warning will sound. This will give you time to shut down a
computer, for example. If this warning is ignored, the inverter will
switch off automatically a few minutes later to prevent battery
damage. See below - Automatic Protection: Overload, Overheating
and Low Battery for details.
5. Fully recharge XPower 1500’s battery pack as soon as possible after
each use. See “Recharging XPower 1500” on page 2–16.
Automatic Protection: Overload, Overheating, and Low Battery
XPower 1500 has built-in protection against output overload and from
overheating. If an AC product rated higher than 1350 watts (or which
draws excessive surge power at start up) is connected, or if the inverter
exceeds a safe temperature, it will automatically shutdown. The green
POWER light will go off and the red FAULT light will switch on. To
reset, unplug the product and turn the AC Outlets Switch off for 5
seconds, then turn it back on. Normal operation should resume. If not,
turn the AC Outlets Switch off again and allow XPower 1500 to cool for
several minutes. While AC power is off, press the Battery Status Switch
to make sure the charge level is sufficient.
If the battery pack is allowed to discharge excessively, damage may
occur. To prevent this, XPower 1500 has a built-in audible warning that
alerts you when the battery pack is nearly discharged and that recharging
is needed. If this warning is ignored, XPower 1500 will automatically
switch off the AC Outlets and the red FAULT light will illuminate when
the battery pack reaches “empty”. The FAULT light will remain on until
the AC Outlet’s Switch is turned off. Promptly recharge XPower 1500 to
help maintain the internal battery pack. See “Recharging XPower 1500”
on page 2–16.
2–10 445-0127-01-01
Battery Operating Times
Below are typical AC products that may be operated by XPower 1500
with estimated operating times. See “Connecting to an External Battery”
on page 2–20 for inform ation about connecting to an external battery to
increase operating time.
Operating times will vary depending on the battery charge level and the
actual AC product being operated.
XPower 1500 will not continuously operate AC products rated at more
than 1350 watts, such as air conditioners or motors over 12 amps.
Powering 115-volt AC Products
AC Powered Products Watts
1
Hours
2
Radio 8 40 hrs
Portable stereo 20 19 hrs
13” TV-VCR 100 3 hrs 30 min
Fax machine
3
18 cu. ft. refrigerator
4
120 3 hrs
150 3 hrs
Computer with 15” monitor 200 1 hr 42 min
Hedge trimmer 230 1 hr 12 min
5
Circular saw
(up to 12 amps)
900 15 min
Microwave oven 1000 10 min
(1) Represents actual power consumption as measured on sample products.
(2) Operating times assume a fully charged battery and may vary based on model/brand used.
(3) Assumes continuous operation (send or receive).
(4) Assumes 40% duty cycle.
(5) Assumes continuous operation (blade engaged, but not cutting).
445-0127-01-01 2–11
Powering 12-volt DC Accessories
Connecting 12-volt DC Accessories
XPower 1500 can operate any accessory that is intended to run from a
vehicle’s lighter socket. Simply insert the accessory’s plug into the DC
Power Socket on XPower 1500’s DC Power Panel. XPower 1500’s DC
Power Socket will operate any 12-volt DC auto, marine or other 12-volt
accessory that draws 12 amps or less. The following steps assume you
have first fully charged XPower 1500’s internal battery pack according to
instructions in “Recharging XPower 1500” on page 2–16.
1. Plug the accessory into XPower 1500’s DC Power Socket, and switch
the accessory on (if required).
2. The 12-volt accessory will operate until the battery pack runs out of
power. Refer to step 4 (below) to avoid battery damage due to
excessive discharge.
3. If an accessory that draws more than 12 amps (or which has a short
circuit defect) is connected, XPower 1500’s internal circuit breaker
will immediately switch off power to the accessory. If this occurs,
unplug the accessory and the breaker will automatically reset after a
few seconds.
4. Fully recharge XPower 1500’s battery pack as soon as possible after
each use.
Important:
when the internal battery pack is discharged. To protect the battery pack against
damage resulting from total discharge, turn the AC Outlets Switch ON, even
when powering 12-volt accessories only. This will enable the XPower 1500’s
low battery alarm to warn you when the 12-volt accessory has nearly depleted
the battery pack. The battery power used by XPower 1500 to monitor the internal
battery voltage level is negligible.
2–12 445-0127-01-01
The DC Power Socket does not automatically switch off the load
Battery Operating Times
Below are typical DC accessories that may be operated by XPower 1500
with estimated operating times.
Operating times will vary depending on the battery charge level and the
specific accessory being operated.
Powering 12-volt DC Accessories
DC Powered Products Watts
Cellular telephone
3
6 85 hrs
1
Hours
2
Fluorescent light 8 62 hrs
Portable cooler 30 14 hrs
Tire inflator 100 3 hrs
(1) Represents actual power consumption as measured on sample products.
(2) Operating times assume fully charged battery pack and may vary based on model/brand used.
(3) Represents talk time available from 34 recharge cycles.
445-0127-01-01 2–13
Vehicle or Boat Engine Starting
Jump-starting Directly to the Battery
XPower 1500 may be used to jump-start a 12-volt vehicle or small boat
engine using standard jump-start cables available from most auto parts
stores.
Jump-starting causes very high current surges and possible sparking.
Unless care is taken, the possibility of battery explosion exists. Read the
safety warnings in the beginning of this Owner’s Guide before
proceeding, then follow these instructions exactly. Before proceeding,
remove the Terminal Covers (rotate counter clockwise) and place them in
XPower 1500’s Accessory Storage Compartment.
WARNING: Shock hazard
Connect only in the following order and make sure the polarity is correct. The
battery’s positive terminal is identified as being larger in diameter than the
negative terminal. In most vehicles it has a red wire connected to it. Do not
proceed until you are sure you have identified the positive terminal.
1. Turn off the vehicle or boat ignition, and all accessories.
2. Engage the vehicle’s park or emergency brake and place the
transmission in park (automatic) or neutral (manual).
3. Purge the area where connections will be made of all fumes before
making any connections.
4. Position XPower 1500 so that it is a convenient distance from the
battery that supplies power to the engine you wish to start, but will
not cause the jump-start cables to come in contact with any moving
parts of the engine. If helpful, remove XPower 1500’s handle to
improve placement.
5. Connect the cable’ s red positive (+) clamp to the positive (+) terminal
of the engine’s battery.
6. Making sure the cables are clear of the engine’s belts and fans, take
the other end of the jump-start cables and connect the red positive (+)
clamp to XPower 1500’s positive High Power DC Terminal (red).
2–14 445-0127-01-01
Vehicle or Boat Engine Starting
7. As far from the battery as possible, connect the cable’s black negative
(-) clamp to the engine block, cylinder head, or other stationary heavy
metal part of the engine. Do not attach the black negative clamp to the
engine’s battery terminal.
8. Take the other end of the jump-start cables and co nnect the black
negative (-) clamp to XPower 1500’ s negative High Power DC
Terminal (black). You are now ready to start the engine.
9. If the vehicle fails to crank, disconnect the jump-start cables in
reverse order of steps 5-8. Ensure that the contact areas are clean,
then repeat steps 5 through 8.
10. After the vehicle is started and while the cables are still connected, it
is a good idea to run the motor at fast idle for 5 minutes to fast-charge
XPower 1500’s battery pack. After recharging, remove the jump-start
cables in the reverse order of steps 5-8.
Jump-starting via a Vehicle’s Lighter Plug Socket
The following simple procedure is often sufficient to start a vehicle when
its battery has sufficient power to “crank the engine” slightly , but not start
it.
1. Connect your vehicle’s cigarette lighter socket to XPower 1500’ s DC
Power Socket using the DC Charging Cable. You may need to switch
the ignition key to the “accessory” position to supply power to the
lighter socket. Be sure to also turn off all accessories that may be
running from the vehicle’s battery.
2. Wait 15 minutes while XPower 1500 partially charges your vehicle’s
battery, then remove the DC Charging Cable before attempting to
start the engine.
3. If your vehicle does not start, attempt to jump-start as described in the
previous section - Jump-Starting Directly to the Battery.
\
CAUTION: Equipment damage
Do not attempt to start your vehicle while the DC Charging Cable is connected to
the vehicle’s 12-volt outlet or lighter socket. Remove the DC Charging Cable
first, then start your vehicle. This will prevent the fuse protecting the vehicle’s
12-volt outlet from blowing.
445-0127-01-01 2–15
Recharging XPower 1500
Charging Options
These charging options are possible with XPower 1500:
• Charging with the fully automatic “plug-in-and-forget” AC Charger.
• Charging from your vehicle as you drive with the DC Charging
Cable.
• Charging from a generator equipped with a 12-volt battery charging
outlet.
• Charging from a solar panel.
Battery Self-discharge and Shelf Life
All rechargeable batteries gradually discharge when left standing.
Periodic charging is necessary to maintain maximum battery capacity.
The AC Charger supplied with XPower 1500 is designed to regulate the
charging process, ensuring the battery pack is always fully charged, but
never overcharged. To ensure safe recharging and maximum battery life,
charge only with Xantrex supplied or approved products.
\
CAUTION: Risk of damage to battery
Due to inherent self-discharge, lead acid batteries must be charged at least every
3 months, especially in a warm environment. Leaving a battery in a discharged
state, or not recharging every 3 months, risks permanent damage.
\
CAUTION: Risk of damage to battery
Do not attempt to recharge XPower 1500’s battery if it is frozen. A frozen battery
should be gradually warmed to 32°F (0°C) before charging.
2–16 445-0127-01-01
Recharging with the AC Charger
\
CAUTION: Equipment damage or personal injury
Do not use XPower 1500 to operate any AC products or DC accessories while
charging with the AC Charger. Do not use XPower 1500’s AC Charger to
recharge nickel-cadmium or dry-cell batteries commonly used with home
appliances and electronic equipment. These batteries may burst and cause
personal injury or damage property. See the AC Charger Owner’s Guide enclosed
for additional safety related information.
XPower 1500’s 5-amp AC Charger offers the convenience of “plug-inand-forget” recharging. To use the AC Charger, follow these steps:
1. Disconnect any 12-volt DC accessories and turn the AC Outlets
Switch off.
2. Plug the other end of the AC Charger into a standard 115-volt AC
receptacle.
3. Insert the DC plug end into the DC Power Socket.
4. Switch the AC Charger ON. Switch is located on the AC Charger’s
end panel.
Recharging XPower 1500
5. As XPower 1500 charges, the Recharge Indicator on the AC Charger
will illuminate amber. A full recharge will take up to 15 hours.
6. When fully charged, the Recharge Indicator on the AC Charger
changes to green and XPower 1500 is ready to use.
7. Once XPower 1500 is fully charged, charging voltage and current
automatically reduce to a low maintenance level and XPower 1500
may be left permanently connected to its AC Charger. Should your
utility power be interrupted, the charging process will automatically
restart when power returns.
8. If the Recharge Indicator on the AC Charger illuminates red,
disconnect the AC Charger from the AC outlet and from XPower
1500 immediately . Red illumination indicates a short circuit condition
in the output cable / DC plug (the section from the AC Charger to
XPower 1500) or a possible defect in the DC Power Socket. Should
this occur, contact Xantrex Customer Service for assistance. See
Section 12 for details.
445-0127-01-01 2–17
9. After the AC Charger is turned off or disconnected from an AC
outlet, the Recharge Indicator may continue to illuminate for a brief
period. This is normal and occurs because of the residual electrical
energy that is stored in the AC Charger’s circuitry.
Note: Battery Level Indicator readings will not be accurate until
the batteries have “rested” for 15 minutes after charging.
Recharging from your Vehicle
Using the DC Charging Cable, XPower 1500 can be recharged as you
drive. Simply plug either end of the DC Charging Cable into XPower
1500’s DC Power Socket, and the other end into the vehicle’s cigarette
lighter socket or 12-volt accessory outlet. With the motor running, the
battery pack will be fully charged in 6 to 8 hours.
When using the DC Charging Cable there is no automatic charge
regulation; however, most vehicle voltage regulators will ensure XPower
1500 is not overcharged. This charging method must not be used with
vehicles having abnormally high voltage systems that operate above 15
volts DC.
Disconnect the DC Charging Cable at both ends once XPower 1500 is
fully charged or when your vehicle’s motor is not running. Do not leave
XPower 1500 permanently connected to the vehicle’s lighter socket or 12volt accessory outlet.
\
CAUTION: Equipment damage
While XPower 1500 is being recharged with the DC Charging Cable from your
vehicle, do not operate AC products over 120 watts from its AC outlets.
2–18 445-0127-01-01
Recharging XPower 1500
Recharging with a Generator’s 12-volt DC Power Outlet
Recharging XPower 1500 from a generator using the AC Charger is
possible, but could require extended generator running time before
XPower 1500 is fully charged. Since many generators have an auxiliary
regulated 12-volt DC output designed for charging 12-volt batteries, using
this power source will result in a shorter recharge time. If the generator
has a cigarette lighter style socket for its 12-volt output, follow the
connection instructions above - Recharging From Your Vehicle.
Most of XPower 1500’s capacity will be restored in about 6 to 8 hours
when using a generator’s regulated 12-volt DC output. Level of charge
can be verified by checking the Battery Level Indicator 15 minutes after
disconnecting the charging source.
\
CAUTION: Risk of damage to battery pack
The generator output must be intended for battery charging. An unregulated
output or one that exceeds 15 volts DC can damage the battery pack.
Recharging with a Solar Panel
A 12-volt solar panel rated to produce a maximum of 12 amps can be used
to charge XPower 1500 via the DC Power Socket. Once the solar panel’s
DC plug is inserted into the DC Power Socket and the solar panel is
placed in the sun, XPower 1500 will char ge automatically just as with the
AC Charger. With direct sunlight, a typical 3 Amp solar panel will char ge
XPower 1500 in about 24 hours. If the solar panel does not have a
regulated output, disconnect it immediately after XPower 1500 is
charged.
\
CAUTION: Risk of damage to battery pack
A solar panel with an unregulated output left connected after charging is
complete, or one with an output that exceeds 15 volts DC, can damage the battery
pack.
445-0127-01-01 2–19
Connecting to an External Battery
Extended Operating Time
Much longer battery operating time is possible when connecting XPower
1500 to an additional external battery. For example, an external 17 amphour battery will increase XPower 1500’s operating time by about 33%.
Since XPower 1500 uses three 17 amp-hour batteries, we recommend
connecting one or more 17 amp-hour batteries externally when you want
to increase operating time.
WARNING: Explosion hazard
Use a sealed, non-spillable battery for indoor use. Common auto and marine
batteries are not suitable for indoor use unless their fumes are vented outdoors.
WARNING: Chemical hazard
Battery acid is corrosive. Wear eye protection and protective clothing when
working with batteries.
Preparing the Cables
To connect an external battery to XPower 1500 you will need two pieces
of #2 AWG cable with appropriate connectors fastened to each end. Keep
the length of each cable as short as possible, and when using #2 AWG
cable, the length of each piece should not exceed 5 feet. One cable will
be used to connect the positive (+) terminal of the external battery to
XPower 1500’s positive High Power DC Terminal (red cover), and the
other cable will be used to connect the negative (-) terminal of the
external battery to XPower 1500’s negative High Power DC Terminal
(black cover).
Remove ½” of insulation from the end of each cable. On one end of each
cable attach a 5/16” ring terminal. On the opposite end of each cable
attach a permanent type connector that is designed for connecting to the
terminals of your external battery. Make sure all terminals are securely
connected to the cable ends and check them any time the cables are used
to connect the external battery to XPower 1500.
2–20 445-0127-01-01
The cable and connectors specified above are typically available at RV,
marine, or auto parts stores. When possible, we recommend purchasing
one length of cable with red insulation and the other length of cable with
black insulation. Use the red cable length to connect the positive
terminals and the black length of cable to connect the negative terminals.
WARNING: Fire hazard
Do not connect an external battery to XPower 1500 using automotive jump-start
cables or any other type of cables that are designed for making a temporary
connection. These types of cables will not provide the secure connection required
when operating AC products with high power requirements and their use can
create a fire hazard.
Connecting the Cables
WARNING: Shock or fire hazard
Connect only in the following order and make sure the polarity is correct. The
external battery’s positive terminal may be identified with a (+) or may be larger
in diameter than the negative terminal. The negative terminal may be identified
with a (-). Do not connect any cables until you are sure you have identified the
positive terminal.
Connecting to an External Battery
Position the external battery on a stable and level surface close to XPower
1500. Then follow these steps to connect the cables from the external
battery to XPower 1500:
1. Remove XPower 1500’s Terminal Covers (rotate counter clockwise)
and place them in the unit’s Accessory Storage Compartment.
2. If you have one red cable and one black cable, attach the end of the
red cable with the battery terminal connector to the positive (+)
terminal of the external battery . If both cables are the same color , use
red tape or another method to clearly mark which cable is positive
and which cable is negative.
3. Use the red T erminal Cover to fasten the 5/16” ring type connector on
the other end of the positive cable (red or marked positive) to XPower
1500’s positive (+) High Power DC Terminal (red). Tighten the
terminal cover firmly by hand, but do not over tighten.
4. Attach the end of the second cable (black or marked negative) with
the battery terminal connector to the negative (-) terminal of the
external battery .
445-0127-01-01 2–21
5. Use the black Terminal Cover to fasten the 5/16” ring type connector
on the other end of the negative (black or marked negative) cable to
XPower 1500’s negative High Power DC Terminal (black). Again,
tighten firmly, but do not over tighten.
6. To disconnect the external battery, simply follow steps 2-5 in reverse
order.
Important:
design, it must be disconnected from XPower 1500 prior to recharging XPower
1500’s internal battery pack. The AC Charger and DC Charging Cable supplied
should only be used to charge (a connected) external battery that has the same
amp-hour rating and design as XPower 1500’s internal battery pack. If your
external battery is not the type specified above, disconnect it from XPower 1500
and charge it with a separate battery charger.
Unless the external battery is a lead acid, 17 amp-hour, AGM
WARNING: Personal injury
Disconnect the external battery prior to moving XPower 1500 to prevent damage
to the connecting cables or the external battery, and to avoid possible injury to
you or another person.
2–22 445-0127-01-01
Battery Replacement
The batteries used in XPower 1500 are a high quality, state-of-the-art
design that will serve as a reliable power source for years when properly
maintained.
To maximize battery life it is important to recharge XPower 1500’s
battery pack after each use, recharge fully every three months if placed in
storage, and store in a location that maintains a temperature range of 32º
to 104ºF (0º to 40ºC). Also, discharging the bat tery pack below 10. 0 volts
will shorten its life.
Battery Replacement
Important:
properly maintained.
The battery pack is covered under warranty only when it is
Replacing XPower 1500’s Internal Battery Pack
Before attempting to replace the battery pack, contact Xantrex Customer
Service for specific instructions. See contact information in the front of
this Owner’s Guide. Provide Customer Service with the serial number of
your unit (located under the lid of the Accessory Storage Compartment).
If you do not know how to safely remove and install higher amperage
batteries, have this task preformed by a qualified service technician.
445-0127-01-01 2–23
WARNING: Personal injury
To avoid potentially serious injury, follow these precautions when working with
batteries:
• Someone should be within range of your voice or close enough to come to
your aid when you work near a lead-acid battery.
• Have plenty of fresh water and soap nearby in case battery acid contacts skin,
clothing, or eyes.
• Wear complete eye protection and clothing protection. Avoid touching your
eyes while working near batteries.
• If battery acid contacts skin or clothing, wash immediately with soap and
water. If acid enters your eye. immediately flood it with running cold water
for at least twenty minutes and get medical attention.
• Keep a supply of baking soda on hand in the area of the batteries. Baking soda
neutralizes lead-acid battery electrolyte.
• NEVER smoke or allow a spark or flame in vicinity of the engine or batteries.
• Be extra cautious to reduce the risk of dropping a metal tool on the battery. It
might spark or short-circuit the battery or other electrical parts that may cause
an explosion.
• Remove personal metal items such as rings, bracelets, necklaces, and watches
when working with a lead-acid battery . When a short c ircuit if created, a leadacid battery can produces a current high enough to weld a ring or the like to
metal, causing a severe burn.
Obtaining a Battery Replacement
The internal battery pack in your XPower 1500 is either version A or
version B as described below:
(A) Three separate 17 amp-hour batteries, each with a positive and
negative terminal visible, connected in parallel with cables.
or
(B) A single 51 amp-hour battery pack with only one positive and one
negative terminal showing. There are different options for battery
replacement depending on which battery pack version is in your XPower
1500.
If your XPower 1500 has version A, replace the three existing batteries
with three new, sealed, lead acid, AGM type batteries. In addition to the
factory installed 17 amp-hour batteries, you may also use other approved
batteries as listed below. These batteries are available in most areas from
stores that specialize in higher amperage, deep cycle batteries.
2–24 445-0127-01-01
Battery Replacement
To maximize run time, select a battery with the highest amp-hour rating.
It is acceptable to use batteries with ratings of 18 or 21 amp-hours
provided all three batteries have the same amp-hour rating. Do not install
replacement batteries unless all are sealed, lead acid, AGM designs with
the same amp-hour rating and with the same manufacturer’s part number.
Important:
amperage batteries, have this task performed by a qualified service technician.
See “Battery Replacement” on page 2–23 for safety information.
If you do not know how to safely remove and install higher
If your XPower 1500XPower 1500 has the version B battery pack,
contact Xantrex Customer Service to purchase a replacement battery pack
or for instructions that will enable you to use other types of approved
batteries.
If you are not able to find replacement batteries in your area or wish to
purchase a version B battery pack, note the serial number of your XPower
1500 (located under the Accessory Storage Compartment lid) and contact
Xantrex Customer Service for assistance.
445-0127-01-01 2–25
2–26
3 Troubleshooting
Chapter 3 will help you identify the source of most problems that can
occur with the XPower 1500.
If you have a problem with the inverter, please review this chapter before
contacting your dealer.
If you are unable to solve a problem and need to contact your dealer,
record the details on the form “Information About Your System” on
page WA–4.
Common Problems
Buzzing Sound in Audio Systems
Some inexpensive stereo systems and “boom-boxes” will emit a buzzing
sound from their loudspeakers when operating from the AC output of
XPower 1500. This is because the power supply in the equipment does
not adequately filter the modified sine wave produced by XPower 1500.
Unless the stereo can be operated directly from XPower 1500’s 12-volt
DC Power Socket, the only solution is a sound system with a higher
quality internal power filter.
Television Interference
XPower 1500 is shielded to minimize interference with TV signals. In
some cases, particularly with weak TV signals, some interference may
still be visible in the form of scrolling lines across the screen. In this case,
take the following corrective measures:
1. Use an extension cord to position XPower 1500 as far away as
possible from the television, antenna, and cables.
2. Adjust the orientation of XPower 1500, television, antenna, and
cables to minimize interference.
3. Maximize TV signal strength by using a better antenna, and ensure a
shielded antenna cable is used.
3–1
4. Try a different TV. Different models of TV sets vary greatly in their
susceptibility to interference.
Troubleshooting Reference
Table 3-1
Problem Possible Cause Solution
AC Product will not operate,
red FAULT light is on.
Run time is less than
expected.
Troubleshooting Reference
Product rated more than
1350 W, safety overload
circuit has tripped.
Product rated less than
1350 W, high starting surge
has tripped overload.
Battery pack is discharged
(alarm is sounding).
XPower 1500 has overheated
due to poor ventilation.
XPower 1500 battery pack is
not fully charged.
AC product power
consumption is higher than
expected.
Use an AC product with a power rating
less than 1350 W.
AC product may exceed XPower
1500’s surge capability. Use an AC
product with starting surge power
within the unit’s surge rating.
Turn off all AC and DC products and
recharge battery pack.
Turn AC Outlets Switch OFF and
allow unit to cool for 15 minutes.
Remove objects covering ventilation
areas, then restart.
Recharge using AC charger until
Recharge Indicator is green.
Check AC product power or “wattage”
rating (or current draw for DC
accessories) and compare with tables
in “Battery Operating Times” on
page 2–11.
Measured voltage at AC
Outlets is too low.
Charging light is OFF when
AC Charger is connected.
3–2 445-0127-01-01
Use of standard “average”
reading AC voltmeter to read
output voltage.
Battery pack is almost
“empty”.
No AC power at wall outlet. Ensure power is available at wall
“Modified-sine wave” output of
XPower 1500 requires “true RMS”
reading meter, such as Fluke 87 series
multimeter, for accurate measurement.
Check Battery Level Indicator and
recharge battery pack as needed.
outlet.
A Specifications
Appendix A contains the mechanical and electrical specifications of the
XPower 1500 Portable Household Power.
Specifications are subject to change without notice.
12-volt DC Section
Internal battery type sealed lead acid, AGM
Internal battery voltage (nominal) 12 Vdc
Internal battery capacity 51 Ah
Maximum load current through 12-volt DC Power
Socket (continuous)
DC Power Socket circuit breaker rating (internal,
automatic reset)
115-volt AC Section
AC output voltage (nominal) 115 Vac
Maximum continuous AC output power 1350 W
AC output power (10 minutes) 1500 W
Maximum AC surge power 3000 W
AC output frequency 60 Hz ±4 Hz
AC output waveform modified sine wave
Battery drain with no loads/outlets on 0.3 A
Operating/storage temperature 32º–104º F (0º–40º C)
Low battery alarm trigger point (nominal) 10.7 V
Low battery shutdown point (nominal) 10.0 V
12 A
12 A
A–1
Charging System
AC charger - bulk charging current (maximum) 5 A
Mechanical
Bulk charge to float charge transition voltage
(peak charging voltage)
Float charge to bulk charge transition voltage
(charge restart voltage)
Dimensions (L W H) without handle 15.6 × 12.3 × 14.5 in
Height (with handle) 38 in (96.5 cm)
Weight 53.5 lbs (24.3 kg)
14.4 V
13.6 V
(39.5 × 31.3 × 37 cm)
A–2 445-0127-01-01
Warranty and Return Information
Warranty
What does this warranty cover? This Limited Warranty is provided by Xantrex Technology Inc.
("Xantrex") and covers defects in workmanship and materials in your XPower 1500 Portable Household
Power. This warranty period lasts for 12 months from th e da te of purchase at the point of sale to you,
the original end user customer. You will be required to demonstrate proof of purchase to make warranty
claims.
This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the
Warranty Period. Subsequent owners also require original proof of purchase as described “What proof
of purchase is required?”
What will Xantrex do? Xantrex will, at its option, repair or replace the defective product free of
charge, provided that you notify Xantrex of the product defect within the W arranty Period, and provided
that Xantrex through inspection establishes the existence of such a defect and that it is covered by this
Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and
building replacement products. Xantrex reserves the right to use parts or products of original or
improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty
continues for the remaining portion of the original Warranty Period or 90 days from the date of the
return shipment to the customer, whichever is greater. All replaced products and all parts removed from
repaired products become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer
via a Xantrex-selected non-expedited surface freight within the contiguous United States and Canada.
Alaska and Hawaii are excluded. Contact Xantrex Customer Service for details on freight policy for
return shipments outside of the contiguous United States and Canada.
How do you get service? If your product requires troubleshooting or warranty service, contact your
merchant. If you are unable to contact your merchant, or the merchant is unable to provide service,
contact Xantrex directly at:
Telephone: 1 800 670 0707 (toll free North America)
1 408 987 6030 (direct)
Fax: 1 800 994 7828 (toll free North America)
1 360 925 5143 (direct)
Email: customerservice@xantrex.com
Direct returns may be performed according to the Xantrex Return Material Authorization Policy
described in your product manual. For some products, Xantrex maintains a network of regional
Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at
one of these facilities.
445-0127-01-01 WA–1
Warranty and Return
What proof of purchase is required? In any warranty claim, dated proof of purchase must
accompany the product and the product must not have been disassembled or modified without prior
written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
• The dated purchase receipt from the original purchase of the product at point of sale to the end user,
or
• The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM)
status, or
• The dated invoice or purchase receipt showing the prod uct exchanged under warranty
What does this warranty not cover? This Limited Warranty does not cover normal wear and tear of
the product or costs related to the removal, installation, or troubleshooting of the customer's electrical
systems. This warranty does not apply to and Xantrex will not be responsible for any defect in or
damage to:
a) the product if it has been misused, neglected, improperly installed, physically damaged or altered,
either internally or externally, or damaged from improper use or use in an unsuitable environment;
b) the product if it has been subjected to fire, water, generalized corrosion, biological infestations, or
input voltage that creates operating conditions beyond the maximum or minimum limits listed in
the Xantrex product specifications including high input voltage from generators and lightning
strikes;
c) the product if repairs have been done to it other than by Xantrex or its autho rized service centers
(hereafter "ASCs");
d) the product if it is used as a component part of a product expressly warranted by another manufac-
turer;
e) the product if its original identification (trade-mark, serial number) markings have been defaced,
altered, or removed.
Disclaimer
Product
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY XANTREX IN
CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE PERMITTED BY LAW, IN LIEU OF ALL OTHER
WARRANTIES, CONDITIONS, GUARANTEES, REPRESENTATIONS, OBLIGA TIONS AND LIABILITIES, EXPRESS OR
IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT , HOWEVER ARISING (WHETHER
BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF MANUFACTURER'S LIABILITY, OPERATION OF LAW,
CONDUCT, STATEMENT OR OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR
CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT REQUIRED
UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD
STIPULATED UNDER THIS LIMITED WARRANTY.
IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING WHETHER IN CONTRACT OR TORT INCLUDING
WITHOUT RESTRICTION ANY ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, ANY
PERSONAL INJURY, ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE, OR THE
INCORRECT INSTALLATION, INTEGRATION OR OPERATION OF THE PRODUCT.
WA–2 445-0127-01-01
Warranty and Return
Exclusions
If this product is a consumer product, federal law does not allow an exclusion of implied warranties. To
the extent you are entitled to implied warranties under federal law, to the extent permitted by applicable
law they are limited to the duration of this Limited Warranty. Some states and provinces do not allow
limitations or exclusions on implied warranties or on the duration of an implied warranty or on the
limitation or exclusion of incidental or consequential damages, so the above limitation(s) or
exclusion(s) may not apply to you. This Limited Warranty gives you specific legal rights. You may have
other rights which may vary from state to state or province to province.
Return Material Authorization Policy
Before returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA)
number and the correct factory "Ship To" address. Products must also be shipped prepaid. Product
shipments will be refused and returned at your expense if they are unauthorized, returned without an
RMA number clearly marked on the outside of the shipping box, if they are shipped collect, or if they
are shipped to the wrong location.
When you contact Xantrex to obtain service, please have your instruction manual ready for reference
and be prepared to supply:
• The serial number of your product
• Information about the installation and use of the unit
• Information about the failure and/or reason for the return
• A copy of your dated proof of purchase
Record these details in “Information About Your System” on page WA–4.
Return Procedure
1. Package the unit safely, preferably using the original box and packing materials. Please ensure that
your product is shipped fully insured in the original packaging or equivalent. This warranty will not
apply where the product is damaged due to improper packaging.
2. Include the following:
• The RMA number supplied by Xantrex Technology Inc. clearly marked on the outside of the
box.
• A return address where the unit can be shipped. Post office boxes are not acceptable.
• A contact telephone number where you can be reached during work hours.
• A brief description of the problem.
3. Ship the unit prepaid to the address provided by your Xantrex customer service representative.
If you are returning a product from outside of the USA or Canada In addition to the above, you
MUST include return freight funds and are fully responsible for all documents, duties, tariffs, and
deposits.
If you are returning a product to a Xantrex Authorized Service Center (ASC) A Xantrex return
material authorization (RMA) number is not required. However, you must contact the ASC prior to
returning the product or presenting the unit to verify any return procedures that may apply to that
particular facility and that the ASC repairs this particular Xantrex product.
445-0127-01-01 WA–3
Warranty and Return
Out of Warranty Service
If the warranty period for your XPower 1500 Portable Household Power has expired, if the unit was
damaged by misuse or incorrect installation, if other conditions of the warranty have not been met, or if
no dated proof of purchase is available, your unit may be serviced or replaced for a flat fee.
To return your XPower 1500 Portable Household Power for out of warranty service, contact Xantrex
Customer Service for a Return Material Authorization (RMA) number and follow the other steps
outlined in “Return Procedure” on page WA–3.
Payment options such as credit card or money order will be explained by the Customer Service
Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units
with excessive damage, an additional fee will be charged. If applicable, you will be contacted by
Customer Service once your unit has been received.
Information About Your System
As soon as you open your XPower 1500 Portable Household Power package, record the following
information and be sure to keep your proof of purchase.
Serial Number
Purchased From
If you need to contact Customer Service, please record the following details before calling. This
information will help our representatives give you better service.
p Description of indicators on AC panel
p Appliances operating when problem occurred
p Description of problem
________________________________________________________________________________
________________________________________________________________________________
___________________________
___________________________
Product Number
Purchase Date
______________________________
______________________________
______________________________
802-1500
________________
WA–4 445-0127-01-01
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