TM
TM
R
E
W
O
P
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L
U
A
F
E
T
O
M
E
R
230 Volt AC Output. For use with
12 Volt Battery Systems Only.
PROwatt SW 2000i shown.
Sine Wave Inverter
Owner’s Guide
PROwatt SW 700i
PROwatt SW 1400i
PROwatt SW 2000i
About Xantrex
Xantrex Technology Inc. (www.xantrex.com), a subsidiary of Schneider Electric, is a
world leader in the development, manufacturing and marketing of advanced power
electronic products and systems for the renewable and mobile power markets. The
company's products convert and control raw electr ical power from any central,
distributed, renewable, or backup power source into high-quality power required by
electronic equipment and the electricity grid. Xantrex is headquartered in Vancouver,
Canada, with facilities in the United States, Germany, Spain, and a joint venture in
China.
About Schneider Electric
As a global specialist in energy management with operations in more than 100
countries, Schneider Electric offers integrated solutions across multiple market
segments, including leadership positions in energy and infrastructure, industrial
processes, building automation, and data centres/networks, as well as a broad
presence in residential applications. Focused on making energy safe, reliable, and
efficient, the company's 120,000 employees achieved sales of more than 17.3 billion
euros in 2007, through an active commitment to help individuals and organizations
“Make the most of their energy™”.
Exclusion for Documentation
Unless specifically agreed to in writing, Xantrex Technology Inc. (“Xantrex”)
(a) makes no warranty as to the accuracy, sufficiency or suitability of any technical
or other information provided in its manuals or other documentation;
(b) assumes no responsibility or liability for losses, damages, costs or expenses,
whether special, direct, indirect, consequential or incidental, which might arise out of
the use of such information. The use of any such information will be entirely at the
user’s risk; an d
(c) reminds you that if this manual is in any language other than English, although
steps have been taken to maintain the accuracy of the translation, the accuracy cannot
be guaranteed. Approved Xantrex content is contained with the English language
version which is posted at www.xantrex.com.
Date and Revision
June 2009 Rev A
Document Part Number
975-0525-01-01
Trademarks
Xantrex, PROwatt, and Smart choice for power are trademarks of Schneider
Electric, registered in the U.S. and other countries. Make the most of their energy is
a trademark of Schneider Electric.
Other trademarks, registered trademarks, and product names are the property of their
respective owners and are used herein for identification purposes only.
Product Numbers
PROwatt SW 700i 12V (806-1206-01)
PROwatt SW 1400i 12V (806-1210-01)
PROwatt SW 2000i 12V (806-1220-01)
Contact Information
Notice of Copyright
Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide © June
2009 Xantrex Technology Inc. All rights reserved. No part of this document may be
reproduced in any form or disclosed to third parties without the express written
consent of: Xantrex Technology Inc., 161-G South Vasco Road, Livermore,
California, USA 94551. Xantrex Technology Inc. reserves the right to revise this
document and to periodically make changes to the content hereof without obligation
or organization of such revisions or changes unless required to do so by prior
arrangement.
Telephone: 1 800 670 0707 (toll free North America)
Fax: 1 800 994 7828 (toll free North America)
Email: customerservice@xantrex.com
Web: www.xantrex.com
1 408 987 6030 (direct)
+34 93 470 5330 (Europe)
+34 93 473 6093 (Europe)
975-0525-01-01 i
About This Guide
Purpose
The purpose of this Owner’s Guide is to provide explanations and
procedures for operating, installing, maintaining, and troubleshooting the
PROwatt™ SW International Sine Wave Inverter.
Scope
The Guide provides safety guidelines, as well as information about
operating, installing, and troubleshooting the inverter. It does not provide
details about particular brands of batteries. You need to consult individual
battery manufacturers for this information.
Xantrex recommends that installation should be handled by qualified
installers including licensed technicians and electricians. Qualified
installers have knowledge and experience in installing electrical equipment,
knowledge of the applicable installation codes, and awareness of the
hazards involved in performing electrical work and how to reduce those
hazards.
Audience
The Guide is intended for users and operators of the PROwatt™ SW
International Sine W a ve Inverter.
Conventions Used
The following conventions are used in this guide.
WARNING
W arnings identify conditions that could result in personal injury
or loss of life.
CAUTION
Cautions identify conditions or practices that could result in
damage to the unit or other equipment.
Important:
know, however, they are not as serious as a caution or warning.
Related Information
You can find more information about Xantrex Technology Inc. as well as
its products and services at www.xantrex.com.
These notes describe things which are important for you to
The product marking on the left (yellow background, black
exclamation point) when found imprinted on electrical and
electronic units and appliances means that you are to refer to
this guide for cautions and warnings.
ii Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Important Safety Instructions
IMPORTANT: READ AND SAVE THIS OWNER’S GUIDE FOR FUTURE
REFERENCE.
This chapter contains important safety instructions for the PROwatt™ SW
International Sine Wave Inverter.
Before using the PROwatt™ SW International Sine Wave Inverter, READ
ALL instructions and cautionary markings on or provided with the
PROwatt™ SW International Sine W a ve Inverter, the batteries, and all
appropriate sections of this guide.
WARNING: Shock, fire, and heat hazard. Risk of
injury to persons.
1. Do not expose the PROwatt™ SW International Sine W ave Inverter to
rain, snow, spray, or bilge water. To reduce risk of fire hazard, do not
cover or obstruct the ventilation openings. Overheating may result.
2. T o avoid a risk of fire and electric shock, make sure that wiring is in
good condition, adequately rated, and not undersized. Do not operate
the PROwatt™ SW International Sine Wave Inverter with damaged or
substandard wiring.
3. Do not operate the PROwatt™ SW International Sine W ave Inverter if
it has received a sharp blow, been dropped, or otherwise damaged in
any way. If the PROwatt™ SW International Sine Wave Inverter is
damaged, see the Warranty section.
4. Do not disassemble the PROwatt™ SW International Sine Wave
Inverter. It contains no user-serviceable parts. See Warranty for
instructions on obtaining service. Attempting to service the
PROwatt™ SW International Sine Wave Inverter yourself may result
in a risk of electrical shock or fire. Internal capacitors remain charged
after all power is disconnected.
5. To reduce the risk of electrical shock, disconnect DC power from the
PROwatt™ SW International Sine Wave Inverter before attempting
any maintenance or cleaning or working on any circuits connected to
the PROwatt™ SW International Sine Wave Inverter. Turning off the
unit from the control panel will not reduce this risk.
975-0525-01-01 iii
Precautions When Working With Batteries
WARNING: Explosion or fire hazard.
1. Follow all instructions published by the battery manufacturer and the
manufacturer of the equipment in which the battery is installed to
reduce the risk of battery explosion.
2. Working in the vicinity of lead-acid batteries is dangerous. Batteries
generate explosive gases during normal operation. Therefore, you
must read this guide and follow the instructions exactly before
installing or using your PROwatt™ SW International Sine Wave
Inverter.
3. This equipment contains components which tend to produce arcs or
sparks. To prevent fire or explosion, do not operate the PROwatt™
SW International Sine Wave Inverter in compartments containing
batteries or flammable materials, or in locations that require ignitionprotected equipment. This includes any space containing gasolinepowered machinery, fuel tanks, as well as joints, fittings, or other
connections between components of the fuel system.
4. Make sure the area around the battery is well ventilated.
5. Never smoke or allow a spark or flame near the engine or batteries.
6. Use caution to reduce the risk or dropping a metal tool on the battery.
It could spark or short circuit the battery or other electrical parts and
could cause an explosion.
7. If you need to remove a battery, always remove the ground terminal
from the battery first. Make sure all accessories are off so you don’t
cause a spark.
WARNING: Risk of personal injury due to burns
or battery acid.
8. Remove all metal items, like rings, brac elets, and watches when
working with lead-acid batteries. Lead-acid batteries produce a short
circuit current high enough to weld metal to skin, causing a severe
burn.
9. Have someone within range of your voice or close enough to come to
your aid when you work near a lead-acid battery.
10. Have plenty of fresh water and soap nearby in case battery acid
contacts skin, clothing, or eyes.
11. W ea r complete eye protec tion and clothing protection. Avoid touching
your eyes while working near batteries.
12. If battery acid contacts skin or clothing, wash immediately with soap
and water. If acid enters your eye, immediately flood it with running
cold water for at least twenty minutes and get medical attention
immediately.
iv Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Contents
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Warranty and Return Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Introduction
Thank you for purchasing the PROwatt™ SW Sine Wave Inverter.
The PROwatt SW is a high quality, true sine wave output inverter . It
is designed to operate AC loads as if these loads were operating
from grid/utility supplied power in household AC outlets.
To get the most out of your PROwatt™ SW Internatio nal Sine
Wave Inverter, carefully read and follow the instructions in this
guide.
PROwatt SW Series
There are three PROwatt SW models in the series namely:
• PROwatt SW 700i,
• PROwatt SW 1400i, and
• PROwatt SW 2000i
This Guide contains information about all three models. Unles s
specified by the model name, all features, functions, and
instructions will pertain to all models. All the models of the inverter
will be referred to collectively as PROwatt SW.
Quality Power
The PROwatt SW is a professional-quality, mid-range inverter
designed to handle a variety of applications including compact
microwaves, TVs, VCRs, coffee makers, and small power tools.
• The PROwatt SW provides optimal continuous power, making
it ideal for large single loads, intermittent loads, or multiple
smaller loads.
• The inverter’s high surge capability lets you handle many hardto-start loads, including large TVs, refrigerators, and freezers.
Model Continuous Surge Power
PROwatt SW 700i 700 watts 1400 watts
PROwatt SW 1400i 1400 watts 2800 watts
PROwatt SW 2000i 2000 watts 4000 watts
• The unit’s low standby battery demand means you don’t have
to worry about excessive drain on your battery if you leave the
inverter on for a few days. When the inverter is on but no power
is being supplied to a load, the inverter draws less than 600 mA
from the battery.
975-0525-01-01 1
Introduction
Ease of Use
Superior features and rugged durability have been combined with
extreme ease of use:
• The unit is compact, light weight, and easy to install.
• You can power loads directly from the AC receptacle
• Easy-to-read digital display on the front panel lets you monitor
system performance at a glance.
• The optional remote ON/OFF switch lets you control the
inverter from a convenient location—up to 7.6 m (25 feet)
away—while the inverter itself is mounted out of sight and
close to the batteries.
Comprehensive Protection
The PROwatt SW is equipped with numerous protection features to
guarantee safe and trouble-free operation:
Low battery voltage
alarm
Alerts you if the battery has become
discharged to 11 V or lower.
Low battery voltage
shutdown
High battery voltage
shutdown
AC output overload
alarm and shutdown
Over temperature
alarm and shutdown
Automatically shuts the inverter down if
the battery voltage drops below 10.5 V.
This feature protects the battery from
being completely discharged. Within 30
seconds, the unit recovers automatically
once the battery voltage reaches above
12 Vdc. After 30 seconds, the unit turns
itself off.
Shuts the inverter down automatically if
the input voltage rises to more than 15.5 V.
The unit recovers automatically once the
battery voltage falls below 15.5 Vdc.
Alerts you as the inverter approaches the
overload threshold. Shuts the unit down
automatically if a short circuit occurs or if
the loads attached to the inverter exceed
the operating limits.
Alerts you if the unit is becoming too
warm to operate. Turns the unit off if its
temperature rises above an acceptable
level. The unit recovers automatically once
the internal temperature cools down.
2 Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Features
The following information describes the main features of the
PROwatt SW. We recommend that you familiarize yourself with
these features before installing and operating the unit.
Materials List
Your PROwatt SW package includes these items:
• PROwatt SW unit
• Owner’s Guide
If any of these materials are missing or are unsatisfactory in any
way, please contact Customer Service (see “Contact Information”
on page i of this guide).
Optional Accessory
The PROwatt SW can also be installed with a remote ON/OFF
switch that comes with a 25-foot (7.6 m) communications cable
(part number 808-9001).
For ordering information, please contact Customer Service (see
“Contact Information” on page i of this guide). Please reference the
part number above when ordering.
DC Input Side
Ground
stud
Mounting flanges
Optional Remote ON/OFF Switch (not shown)
E
T
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M
E
R
Front Panel with
Digital Display
and Remote Port
Owner’s Guide
R
E
W
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AC Outlet
Figure 1
PROwatt SW (PROwatt SW 2000i shown)
975-0525-01-01 3
Features
Front Panel Details
1
2
REMOTE
POWER
FAULT
POWER
FAULT
REMOTE
Figure 2
a.PROwatt SW 1400i front panel similar
PROwatt SW 2000i shown
1
2
3 4
3 4
Feature Description
1 Power Switch Button
Turns the inverter ON or OFF.
2 Remote Switch Port
Use to connect the optional remote ON/OFF switch
5
via a communications cable.
3 Indicator LEDs
Green LED indicates that the unit is on. When a
shutdown occurs due to an error condition the Green
LED turns off.
a
Red LED indicates an error or alarm condition.
4 Digital Display
Shows input voltage (in volts), output power (in
kilowatts), and error code information.
5 AC Outlet
Equipped with one AC outlet.
5
Figure 3
PROwatt SW 700i
4 Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Features
Back Panel Details
2
Figure 4
PROwatt SW 700i shown
334
Feature Description
1 Chassis Ground (GND) T erminal
2 Cooling Fan/s
1
3
4
Automatically turns on when internal temperature
reaches more than 50 °C (122 °F). It turns off when
the internal temperature falls below 50 °C (122 °F).
3 Negative (–) DC Terminal
Accepts lug or ring connectors appropriate to the
cable size being used. See Table 1 : Voltage Drop
Per Foot of DC Cable on page 10 for
recommendations.
1
4 Positive (+) DC Terminal
Accepts lug or ring connectors appropriate to the
cable size being used. See Table 1 : Voltage Drop
2
4
Per Foot of DC Cable on page 10 for
recommendations.
Figure 5
PROwatt SW 2000i (left), PROwatt SW 1400i (right)
975-0525-01-01 5
Installation
Guidelines
Follow all instructions from this guide and instructions including
safety guidelines from the battery manufacturer. Installing battery
cables require some electrical knowledge and local electrical codes.
WARNING
If you do not have some electrical knowledge and
knowledge of local electrical codes or are not comfortable
installing cables yourself, use a qualified installer
including a licensed technician and electrician. Qualified
installers have knowledge and experience in installing
electrical equipment, knowledge of the applicable
installation codes, and awareness of the hazards involved
in performing electrical work and how to reduce those
hazards.
Tools and Materials
• Adjustable wrench for fastening DC terminal bolts,
• Two battery cables (copper, appropriately sized according to
application) with connectors already crimped by the company
or store where you purchased the cables,
• Ground cable (copper, appropriately sized) for attaching to the
ground chassis,
• DC-rated fuses (and fuse holders),
• Screwdriver (flathead and Philips), power screwdriver, or
power drill for use in mounting the inverter,
• Mounting screws (4) size #10.
Basic Installation Steps
1. Determine battery capacity.
2. Determine a charging system.
3. Choose a location.
4. Mount the inverter.
5. Connect the chassis ground.
6. Connect the battery cables.
6 Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Determine Battery Capacity
Battery type and battery size strongly affect the performance of the
PROwatt SW. Therefore, you need to identify the type of loads your
inverter will be powering and how much you will be using them
between charges. Once you know how much power you will be
using, you can determine how much battery capacity you need.
Xantrex recommends that you purchase as much battery capacity as
possible.
Installation
Choose A Location
CAUTION: Risk of inverter damage.
The PROwatt SW contains components that tend to
produce arcs or sparks. To prevent fire or explosion, do
not install the inverter in compartments containing
batteries or flammable materials or in locations that
require ignition-protected equipment.
CAUTION: Risk of inverter damage.
The PROwatt SW must only be connected to a battery that
has a nominal output of 12 volts. The PROwatt SW will:
• Not operate if connected to a 6 volt battery and
• Be damaged if connected to a 24 volt battery.
Determine A Charging System
The charging system must be appropriate for your particular
installation. A well-designed charging system will ensure that
power is available when you need it and that your batteries remain
in top condition. Inadequate charging will degrade system
performance and the wrong type of charger will reduce battery life.
For a list of Xantrex Battery Chargers, go to www.xantrex.com or
contact Customer Service (see “Contact Information” on page i of
this guide).
975-0525-01-01 7
WARNING: Risk of shock.
Do not install the PROwatt SW in a wet environment or in
any other environment where moisture can occur and enter
the inverter enclosure through the ventilation openings.
This unit is not intended for marine applications.
WARNING
To reduce the risk of fire, do not cover or obstruct the
ventilation openings. Do not install the PROwatt SW in a
zero-clearance compartment. Overheating may result.
Installation
Dry Do not allow water or other liquids to drop or
splash on the inverter.
Cool Ambient air temperature should be between
32 ºF and 105 º F (0 ºC and 40 º C)—the cooler
the better within this range.
Ventilated Allow at least 2 inches (5 cm) of clearance
around the inverter for air flow. Ensure that
ventilation openings on the DC end and the
bottom of the unit are not obstructed.
Safe Do not install the inverter in the same
compartment as batteries or in any
compartment capable of storing flammable
liquids like gasoline.
Close to battery Do not use excessive DC cable lengths: they
increase wire resistance and reduce input
power.
Mount The Inverter
1. Select an appropriate mounting location and orientation. The
unit can be oriented in any way, such as:
• Horizontally on a vertical surface or
DC connections should NOT
point up or down.
• On or under a horizontal surface.
FAULTPOWER
REMOTE
2. Hold the inverter against the mounting surface and mark the
positions using the mounting flanges as guide.
3. Pilot-drill the four mounting holes.
4. Fasten the inverter to the mounting surface using corrosionresistant hardware sized #10.
REMOTE
FAULTPOWER
Protected from
battery gases
Do not mount the inverter where it will be
exposed to gases produced by the batteries.
These gases are very corrosive and prolonged
exposure will damage the inverter.
8 Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Connect the Chassis Ground
WARNING: Risk of electrical shock.
Never operate the PROwatt SW without connecting it to
the ground. Electrical shock hazard could result.
All PROwatt SW models have a chassis ground screw terminal on
the side. See “Back Panel Details” on page 5.
Follow the guidelines below to connect the inverter’s chassis to
ground.
Grounding Locations
The chassis ground terminal must be connected to a grounding
point. The grounding point varies depending on where you install
the PROwatt SW. Follow the guidelines that correspond to your
type of installation.
Recreational
Vehicle
Connect the chassis ground screw to the
vehicle’s chassis using a minimum 8 AWG
copper wire (preferably with green/yellow
insulation).
Installation
Fixed Location Connect the chassis ground screw to your
system’s DC grounding point using 6 AWG
a
. The system’s grounding point is usually
wire
the AC service entrance grounding point or a
separate ground rod. For a solar PV
(photovoltaic) installation, this is usually the
same rod used to ground the PV array.
a.The grounding conductor (grounding wire) should be the same wire size as the DC cables.
Connect The Battery Cables
Important:
To operate safely and effectively, the PROwatt SW needs proper
DC cables and DC-rated fuse(s). Because the PROwatt SW has lowvoltage, high-current input, low-resistance wiring between the
battery and the inverter is essential to deliver the maximum amount
of usable energy to your load.
Use of a qualified installer strongly recommended.
975-0525-01-01 9
Installation
Cabling Guidelines
Follow these guidelines and refer to Table 1 : Voltage Drop Per
Foot of DC Cable on page 10 to determine battery cable lengths.
• Use 4 AWG copper (90 ºC insulation rating) as the smallest
battery cable size. This will minimize the voltage drop between
the battery and the inverter. If the cables cause an excessive
voltage drop, the inverter may shut down when drawing higher
currents because the voltage at the inverter input drops below
10.5 volts.
• Keep all cables as short as possible, and ensure that each cable
between the inverter and the battery is no longer than 6 feet
(1.8 m).
• Have all wires and cables terminated with correct and
appropriately-sized connectors and have the connectors
crimped at the place of purchase.
• Do not use aluminum. It has about 1/3 more resistance than
copper cable of the same size, and it is difficult to make good,
low-resistance connections to aluminum wire.
Table 1
Wire
Size
(AWG)
4 0.000253 0.0127 0.0253 0.0380 0.0759
3 0.000201 0.0101
2 0.000159 0.0080
1 0.000126 0.0063
0 0.000100 0.0050 0.0100 0.0150 0.0300
2/0 0.000079 0.0040
3/0 0.000063 0.0032
4/0 0.000050 0.0025
: Voltage Drop Per Foot of DC Cable
Inverter
Output (W) 500
Current (A) 50
Resistance
(ohms/ft)
@ 25 °C
1000 1500 2000
100 150 300
Voltage Drop per Foot
0.0201 0.0302 0.0603
0.0159 0.0239 0.0477
0.0126 0.0189 0.0378
0.0079 0.0119 0.0237
0.0063 0.0095 0.0189
0.0050 0.0075 0.0150
NOTE: Xantrex recommends a size 0 cable with a maximum cable
length of 6 feet (1.8 m).
For example:
NOTE: Voltage Drop per foot = Current value × Resistance value
So for a 1000 W inverter output with a DC cable of size 0, multiply
the maximum current of 100 A with 0.000100. The result is 0.0100
voltage drop per feet. If the cable is 6 feet long, the total voltage
drop is 0.0100 × 6 = 0.0600.
So for a battery operating at 12.6 V at battery terminal the voltage at
the inverter terminal drops to 12.54 V.
10 Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Fuse/Circuit Breaker Sizing Guidelines
Because batteries can produce thousands of amps, you are required
to install DC-rated fuses (or circuit breakers) that can safely
withstand the short-circuit current batteries can produce.
To select the correct fuse type and size:
1. Determine the total cold cranking amp rating for your
battery(s).
NOTE: The cold cranking amp rating of each battery is
displayed on the battery case. If it is not, contact the battery
manufacturer to find out.
For example:
• If you are using one battery to power your inverter and its
rating is 500, the total cold cranking amp rating is 500.
• If you are powering your inverter with two batteries in
parallel, and each has a rating of 500, the total cold
cranking amp rating is 1000.
2. Once you have determined the total cold cranking amp rating of
your batteries, identify the corresponding Ampere Interrupting
Capacity (AIC) of the fuse or breaker required for your system
by referring to Table 2.
Installation
NOTE: The AIC is the amount of battery short-circuit amperage
that the fuse can safely withstand.
• If the Total Cold Cranking Amps indicate that the AIC is
2,700 amps or less, choose an ANL 150 fuse.
• If the Total Cold Cranking Amps indicate that the AIC is
up to 200,000 amps or if you require a “code fuse”, choose
a Class T 150 A fuse.
Table 2
Total Cold Cranking
Amps
650 or less 1500
651–1100 3000
over 1100 5000
Cold Cranking Amps / AIC
Ampere Interrupting Capacity
(AIC)
975-0525-01-01 11
Installation
Cabling Procedure
Consult the following configurations and determine a match
specific to your installation and follow the installation procedure
“To connect the battery cables:” that comes next.
FROM ALTERNATOR
OR CHARGER
ISOLATOR
GROUND TO
VEHICLE
CHASSIS
TO OTHER
DC LOADS
FUSE OR
CIRCUIT
BREAKER
DEEP-CYCLE
AUXILIARY
BATTERY
FUSE OR
CIRCUIT
BREAKER
GROUND TO
VEHICLE
CHASSIS
VEHICLE
STARTING
BATTERY
TO VEHICLE
GROUND TO
VEHICLE
CHASSIS
BATTERY
SELECTOR
SWITCH
TO OTHER
DC LOADS
FROM ALTERNATOR
OR CHARGER
ALL
1
OFF 2
FUSE OR
CIRCUIT
BREAKER
DEEP-CYCLE
BATTERY
DEEP-CYCLE
BATTERY
FUSE OR
CIRCUIT
BREAKER
BATTERY
SELECTOR
SWITCH
ISOLATOR
ALL
OFF 2
TO VEHICLE
GROUND TO
VEHICLE
VEHICLE
STARTING
BATTERY
FUSE OR
CIRCUIT
BREAKER
1
DEEP-CYCLE
BATTERY
DEEP-CYCLE
BATTERY
FUSE OR
CIRCUIT
BREAKER
GROUND TO
VEHICLE
CHASSIS
CHASSIS
GROUND TO
VEHICLE
CHASSIS
Figure 6
Configuration for Normal Loads
Figure 7
To connect the battery cables:
Configuration for Heavy Loads
1. Make sure the inverter is off and assemble the terminated
cables (cables with connectors) that you bought.
2. Line up the connectors that will join the cables to the battery,
battery selector switch, and fuse (or circuit breaker).
12 Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Installation
WARNING: Risk of electrical shock or fire.
The PROwatt SW does not come with a DC-rated fuse (or
circuit breaker) to safely withstand the short-circuit
current batteries can produce. To avoid the risk of
electrical shock or fire, install a DC-rated fuse (and fuse
holder) on the positive battery terminal.
3. Install a DC-rated fuse on the positive battery terminal.
Alternatively , install a DC-rated circuit breaker that connects to
the positive battery terminal.
The fuse (or circuit breaker must have an Ampere Interrupting
Capacity (AIC) that exceeds the short-circuit current available
from the battery. For guidance, see “Cold Cranking Amps /
AIC” on page 11.
4. When configuring for heavy loads (see Figure 7), install a
battery selector switch and connect it to the DC-rated fuse (or
circuit breaker).
5. On the inverter side, attach the connectors of the positive and
negative cables into the cabling terminals of the inverter.
NOTE: Make a secure connection. Loose connectors cause
excessive voltage drop and may cause overheated wires and
melted insulation.
NOTE: The red terminal is positive (+) and the black terminal is
negative (–). Power connections to the PROwatt SW must be
positive to positive and negative to negative.
CAUTION: Risk of inverter damage due to
reverse polarity.
A reverse polarity connection (positive to negative) will
blow a fuse in the inverter and may permanently damage
the unit. Damage caused by a reverse polarity connection
is not covered by your warranty.
6. Attach the connector on the positive cable to the DC-rated fuse
(or circuit breaker) which is connected to the positive terminal
of the battery.
When configuring for heavy loads (see Figure 7), attach the
connector on the positive cable to the battery selector switch
that is already connected to the DC-rated fuse (or circuit
breaker).
NOTE: Make a secure connection. Loose connectors cause
excessive voltage drop and may cause overheated wires and
melted insulation.
WARNING: Risk of explosion or fire.
Do not complete the next step if flammable fumes are
present. Explosion or fire may result. Thoroughly ventilate
the battery compartment before making this connection.
975-0525-01-01 13
Installation
7. Attach the connector on the negative cable to the negative
battery terminal.
NOTE: This is the last cable connection. You may observe a
spark when making this last connection.
NOTE: Make a secure connection. Loose connectors cause
excessive voltage drop and may cause overheated wires and
melted insulation.
8. If you have installed a battery selector switch, use it to select
one of the batteries or battery banks.
9. Turn on the inverter.
10. Check the front panel of the inverter. The digital display should
show 12–13 volts, depending on the voltage of the battery. If it
does not, check your battery and the connection to the inverter.
The other indicators should be off.
14 Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Operation
Turning the Inverter On and Off
The power switch on the inverter’s front panel turns the control
circuit in the PROwatt SW on and off.
To toggle the inverter on and off from its front panel:
1. Press and hold (for one second) the inverter’s power switch
button to turn the inverter On or Off.
2. You may release the button shortly after hearing a quick beep.
NOTE: When the inverter is on, the Green Indicator LED lights up
and the Digital Display shows power and voltage information.
WARNING: Risk of electrical shock.
The unit’s power switch when turned off does not
disconnect power from the PROwatt SW.
Operating Several Loads at Once
If you are going to operate several loads from the PROwatt SW,
turn them on separately after you have turned the inverter on.
This will ensure that the inverter does not have to deliver the
starting current for all the loads at once.
Turning the Inverter Off Between Charges
When the power switch is on but no power is being supplied to a
load, the inverter draws less than 1000 mA from the battery. This is
a low current draw. It would take about four days to discharge a
100 Ah battery at this current, so you don’t have to worry about
excessive drain on your battery if you leave the inverter switched on
for one to two days.
If you are not planning to recharge your battery within three to four
days, switch the inverter off.
NOTE: When the inverter’s power switch button is Off, the inverter
draws less than 10 mA current from the battery. It would take a year
to discharge a 100 Ah battery at this current.
975-0525-01-01 15
Operation
Reading the Front Panel Indicators
Indicator LEDs
• If the Green LED is On, it indicates that the unit is On and the
AC outlet has power.
• If the Red LED is On, it indicates that the AC outlet has no
power due to an error condition and an error code is displayed
on the digital display underneath the LED.
• If the Red LED is blinking, it indicates that the unit is still On
but with a warning condition and an error code is displayed on
the digital display.
Digital Display
• Under normal operating conditions, the digital display shows
the input voltage (in volts) and the output power (in kilowatts).
• Under an error condition, the digital display shows an error
code and the Red LED turns on.
• Under a warning condition, the digital display shows an error
code and the Red LED blinks.
Description of LED and Digital Display Codes
LED Digital Display Description
Green 1.3.5. Example: 13.5 volts
Green 1.4.3.
0.2.5.
Green a.L.1. Alarm is set to Enabled
Green a.L.0 Alarm is set to Disabled
Red E.0.1. Under voltage shutdown
Red E.0.2. Over voltage shutdown
Red E.0.3. Over load shutdown
Red E.0.4. Over temperature shutdown
Blinking
Red
Blinking
Red
Blinking
Red
E.0.5. Under voltage alarm warning
E.0.6. AC Out over load warning
E.0.7. Over temperature warning
Example: 1.43 Kw (1,430 watts)
Example: 0.25 Kw (250 watts)
16 Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Operation
Restarting After an AC Output Shutdown
1. Press and hold the unit’s power switch button to turn it Off.
2. Remove all AC loads or let the unit cool down for 15 minutes.
3. Press and hold the unit’s power switch button to turn it On.
Changing the Audio Alarm Setting
1. Press and hold the power switch button for five seconds.
NOTE: You will hear a beep after holding the button for about
one second. Keep holding the button for five seconds more to
change the alarm setting.
2. Observe the message on the digital display.
If you see a.L.1. being displayed, this indicates that the audio
alarm is enabled even during warning conditions. If you see
a.L.0. being displayed, this indicates that the audio alarm is
disabled.
NOTE: Factory setting is a.L.1. .
3. Release the button to which setting you want.
NOTE: Holding the power switch button continuously for more
than five seconds at a time will cycle the alarm setting to a.L.1
then to a.L.0 and so on until the button is released.
Operating Limits
Power Output
The PROwatt SW will deliver the following power continuously,
depending on input voltage and ambient temperature. The inverter
will deliver more than 10% of its continuous power rating for
approximately five minutes.
Model Power
PROwatt SW 700i 700 W 3 A
PROwatt SW 1400i 1400 W 6 A
PROwatt SW 2000i 2000 W 8.7 A
a.Applies to resistive loads such as incandescent lights.
b.Applies to reactive loads such as motors.
a
Current
b
Voltage Temp.
12.5 Vdc
Ambient
25 °C
(77 °F)
975-0525-01-01 17
Operation
Input Voltage
The input voltage limits are shown in the following table.
Operating
Condition Voltage Range Comment
Normal 10.5–15.5 V None.
Peak Performance 12–13 V None.
Low Voltage Alarm Voltage is
11.0 V or less
Low Voltage
Shutdown
High Voltage
Shutdown
Unit startup voltage
or Unit restarts after
low voltage
shutdown
Voltage is
10.5 V or less
Voltage is
15.5 V or more
12.0 V The unit will not restart
The audible low battery
alarm sounds.
The unit shuts down to
protect the battery from
being over-discharged.
The unit shuts down to
protect itself from
excessive input voltage.
NOTE: Although the
PROwatt SW
incorporates overvoltage protection, it can
still be damaged if input
voltage exceeds 16 V.
unless the battery
voltage is acceptable for
running the load.
18 Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Operation
Inverter Loads
The PROwatt SW will operate many AC loads within its power
rating. However, some appliances and equipment may be difficult to
operate. Please see “Exceptional Loads” below carefully.
Exceptional Loads
Some induction motors used in freezers, pumps, and other motoroperated equipment need high surge currents to start. The PROwatt
SW may not be able to start some of these motors even though their
rated current draw is within the inverter’s limits.
If a motor refuses to start, observe the VOLTS indicator while you
are trying to start the motor. If the indicator drops below 11 volts
while the PROwatt SW is trying to start the motor, this may explain
why the motor won’t start. Make sure the length and diameter of the
battery cables are appropriate. Check that the battery connections
are good and that the battery is fully charged. If the cables are sized
correctly , the connections are good, and the battery is charged, but
the voltage still drops below 11 volts, you may need to use a larger
battery.
Battery Charging Frequency
When possible, recharge your batteries when they are about 50%
discharged or earlier. This gives them a much longer life cycle than
recharging when they are almost completely discharged. For
information about battery chargers, see our web site at
www.xantrex.com.
Routine Maintenance
Minimal maintenance is required to keep your PROwatt SW
operating properly. Periodically you should:
• Clean the exterior of the unit with a damp cloth to prevent the
accumulation of dust and dirt.
• Tighten the screws on the DC input terminals.
975-0525-01-01 19
Troubleshooting
WARNING: Electrical shock and burn hazard.
Do not dismantle the PROwatt SW. It does not contain any
user-serviceable parts. Attempting to service the unit
yourself could result in an electrical shock or burn.
Troubleshooting Reference
Problem Possible Cause Solution
E.0.1. Under Voltage (low
input) shutdown
E.0.1.
with persistent low
battery alarm.
Poor DC wiring
and/or poor battery
condition.
Recharge the battery .
Check cables and
connection if secure.
Use proper cable and
make secure
connections.
Charge the battery or
install a new battery.
Problem Possible Cause Solution
E.0.3. Overload shutdown Reduce the load
within the inverter’s
continuous power
rating.
E.0.4.
Heavy load is
connected then AC
output becomes
unavailable.
E.0.4.
Normal load is
connected then AC
output becomes
unavailable.
Over temperature
shutdown
Over temperature
shutdown
Allow the inverter to
cool off and reduce
the load if
continuous operation
is required.
Improve ventilation
and make sure the
inverter’s ventilation
openings are not
obstructed.
Reduce the ambient
temperature, if
possible.
E.0.2. Over Voltage (high
input) shutdown
20 Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Make sure the
inverter is connected
to a 12 V battery.
Troubleshooting
Problem Possible Cause Solution
E.0.5. Under Voltage alarm Check battery status
and recharge if
necessary.
Check for proper DC
cable sizing.
Check for loose
connections and
tighten if necessary .
E.0.6. AC Out overload
warning
E.0.7. Over temperature
warning
Reduce the loads
connected to the AC
outlet of the unit.
Reduce the loads
connected to the AC
outlet of the unit.
Check that the
ventilation holes are
not blocked.
Check for ambient
temperature and
move the unit to a
cooler location
whenever possible.
Problem Possible Cause Solution
No output voltage;
no voltage
indication.
The unit is off.
No power to the
inverter.
Inverter fuse open.
Reverse DC polarity.
Turn the inverter on.
Check wiring to the
inverter.
Have a qualified
service technician
check and replace
the fuse if necessary.
Have a qualified
service technician
check and replace
the fuse, making
sure to observe
correct polarity.
975-0525-01-01 21
Specifications
NOTE: Specifications are subject to change without prior notice.
Physical and Environmental Specifications
Length × Width × Height
• PROwatt SW 700i
• PROwatt SW 1400i
• PROwatt SW 2000i
Weight
• PROwatt SW 700i
• PROwatt SW 1400i
• PROwatt SW 2000i
Operating temperature 32–104 °F (0–40 °C)
DC Input
Input power (max. at full load) 840 W 1700 W 2400 W
Input current
(max. at full load)
Input voltage range 10.5–15.5 Vdc
Low battery alarm Audible, 11 V
Low battery cutout 10.5 V
Startup or low battery
recovery
12.2 × 7.3 × 3.5 in. (31 × 18.5 × 9 cm)
14.5 × 9.5 × 4.5 in.(36.9 × 24 × 11.5cm)
16.5 × 9.5 × 4.5 in. (41.8 × 24 × 11.5 cm)
5.9 lb (2.7 kg)
10.2 lb (4.64 kg)
12.05 lb (5.46 kg)
700i 1400i 2000i
75 A 155 A 220 A
12.0 V
AC Output
Continuous power 700 W 1400 W 2000 W
Surge power 1400 W 2800 W 4000 W
Output voltage (nominal) 230 Vac RMS ±10%
Output voltage range 230 Vac ±10%
Output waveform True sine wave
Output frequency 50 Hz ±0.5Hz
Efficiency Approximately 85–90%
No load current draw < 1000 mA
700i 1400i 2000i
Regulatory Approvals
CE Marking to the following Directives:
Low Voltage Directive 2006/95/EC EN 50178:1997
EMC Directive 2004/108/EC EN 61000-6-1:2007
EN 61000-6-3:2007
22 Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Warranty and Return Information
Warranty
What does this warranty cover and how long does it last? This
Limited Warranty is provided by Xantrex Technology Inc.
("Xantrex") and covers defects in workmanship and materials in
your PROwatt™ SW International Sine Wave Inverter. This
warranty period lasts for 24 months from the date of purchase at the
point of sale to you, the original end user customer, unless otherwise
agreed in writing (the “Warranty Period”). You will be required to
demonstrate proof of purchase to make warranty claims.
This Limited Warranty is transferable to subsequent owners but
only for the unexpired portion of the Warranty Period. Subsequent
owners also require original proof of purchase as described in
"What proof of purchase is required?"
What will Xantrex do? During the Warranty Period Xantrex will,
at its option, repair the product (if economically feasible) or replace
the defective product free of charge, provided that you notify
Xantrex of the product defect within the Warranty Period, and
provided that Xantrex through inspection establishes the existence
of such a defect and that it is covered by this Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in
performing warranty repair and building replacement products.
Xantrex reserves the right to use parts or products of original or
improved design in the repair or replacement. If Xantrex repairs or
replaces a product, its warranty continues for the remaining portion
of the original Warranty Period or 90 days from the date of the
975-0525-01-01 23
return shipment to the customer, whichever is greater. All replaced
products and all parts removed from repaired products become the
property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product,
and return shipment to the customer via a Xantrex-selected nonexpedited surface freight within the contiguous United States and
Canada. Alaska, Hawaii and outside of the United States and
Canada are excluded. Contact Xantrex Customer Service for details
on freight policy for return shipments from excluded areas.
How do you get service? If your product requires troubleshooting
or warranty service, contact your merchant. If you are unable to
contact your merchant, or the merchant is unable to provide service,
contact Xantrex directly at:
T elephone: 1 800 670 0707 (toll free North America)
1 408 987 6030 (direct)
+34 93 470 5330 (Europe)
Fax: 1 800 994 7828 (toll free North America)
+34 93 473 6093 (Europe)
Email: customerservice@xantrex.com
Website: www.xantrex.com
Warranty and Return Information
Direct returns may be performed according to the Xantrex Return
Material Authorization Policy described in your product manual.
For some products, Xantrex maintains a network of regional
Authorized Service Centers. Call Xantrex or check our website to
see if your product can be repaired at one of these facilities.
What proof of purchase is required? In any warranty claim,
dated proof of purchase must accompany the product and the
product must not have been disassembled or modified without prior
written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
• The dated purchase receipt from the original purchase of the
product at point of sale to the end user; or
• The dated dealer invoice or purchase receipt showing
original equipment manufacturer (OEM) status; or
• The dated invoice or purchase receipt show ing the product
exchanged under warranty.
What does this warranty not cover? Claims are limited to repair
and replacement, or if in Xantrex's discretion that is not possible,
reimbursement up to the purchase price paid for the product.
Xantrex will be liable to you only for direct damages suffered by
you and only up to a maximum amount equal to the purchase price
of the product.
This Limited Warranty does not warrant uninterrupted or error-free
operation of the product or cover normal wear and tear of the
product or costs related to the removal, installation, or
troubleshooting of the customer's electrical systems. This warranty
does not apply to and Xantrex will not be responsible for any defect
in or damage to:
a) the product if it has been misused, neglected, improperly
installed, physically damaged or altered, either internally or
externally, or damaged from improper use or use in an
unsuitable environment;
b) the product if it has been subjected to fire, water, generalized
corrosion, biological infestations, or input voltage that creates
operating conditions beyond the maximum or minimum limits
listed in the Xantrex product specifications including but not
limited to high input voltage from generators and lightning
strikes;
c) the product if repairs have been done to it other than by Xantrex
or its authorized service centers (hereafter "ASCs");
d) the product if it is used as a component part of a product
expressly warranted by another manufacturer;
e) component parts or mo nit oring systems supplied by you or
purchased by Xantrex at your direction for incorporation into
the product;
f) the product if its original identification (trade-mark, serial
number) markings have been defaced, altered, or removed;
g) the product if it is located outside of the country where it was
purchased; and
h) any consequential losses that are attributable to the product
losing power whether by product malfunction, installation error
or misuse.
24 Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Disclaimer
Product
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY
XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE
PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS, GUARANTEES,
REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR IMPLIED, STATUTORY
OR OTHERWISE IN CONNECTION WITH THE PRODUCT, HOWEVER ARISING (WHETHER
BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF MANUFACTURER'S LIABILITY,
OPERATION OF LAW, CONDUCT, STATEMENT OR OTHERWISE), INCLUDING WITHOUT
RESTRICTION ANY IMPLIED WARRANTY OR CONDITION OF QUALITY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE
EXTENT REQUIRED UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE
LIMITED IN DURATION TO THE PERIOD STIPULATED UNDER THIS LIMITED WARRANTY.
N NO EVENT WILL XANTREX BE LIABLE FOR: (A) ANY SPECIAL, INDIRECT,
I
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST
REVENUES, FAILURE TO REALIZE EXPECTED SAVINGS, OR OTHER COMMERCIAL OR
ECONOMIC LOSSES OF ANY KIND, EVEN IF XANTREX HAS BEEN ADVISED, OR HAD
REASON TO KNOW, OF THE POSSIBILITY OF SUCH DAMAGE; (B) ANY LIABILITY
ARISING IN TORT, WHETHER OR NOT ARISING OUT OF XANTREX'S NEGLIGENCE, AND
ALL LOSSES OR DAMAGES TO ANY PROPERTY OR FOR ANY PERSONAL INJURY OR
ECONOMIC LOSS OR DAMAGE CAUSED BY THE CONNECTION OF A PRODUCT TO ANY
OTHER DEVICE OR SYSTEM; AND (C) ANY DAMAGE OR INJURY ARISING FROM OR AS A
RESULT OF MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR
OPERATION OF THE PRODUCT BY PERSONS NOT AUTHORIZED BY XANTREX.
F YOU ARE A CONSUMER (RATHER THAN A PURCHASER OF THE PRODUCT IN THE
I
COURSE OF A BUSINESS) AND PURCHASED THE PRODUCT IN A MEMBER STATE OF THE
E
UROPEAN UNION, THIS LIMITED WARRANTY SHALL BE SUBJECT TO YOUR
STATUTORY RIGHTS AS A CONSUMER UNDER THE EUROPEAN UNION PRODUCT
WARRANTY DIRECTIVE 1999/44/EC AND AS SUCH DIRECTIVE HAS BEEN IMPLEMENTED
Warranty and Return Information
IN THE EUROPEAN UNION MEMBER STATE WHERE YOU PURCHASED THE PRODUCT.
F
URTHER, WHILE THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU
MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM EU MEMBER STATE TO EU
MEMBER STATE OR, IF YOU DID NOT PURCHASE THE PRODUCT IN AN EU MEMBER
STATE, IN THE COUNTRY YOU PURCHASED THE PRODUCT WHICH MAY VARY FROM
COUNTRY TO COUNTRY AND JURISDICTION TO JURISDICTION.
Return Material Authorization Policy
For those products that are not being repaired in the field and are
being returned to Xantrex, before returning a product directly to
Xantrex you must obtain a Return Material Authorization (RMA)
number and the correct factory "Ship To" address. Products must
also be shipped prepaid. Product shipments will be refused and
returned at your expense if they are unauthorized, returned without
an RMA number clearly marked on the outside of the shipping box,
if they are shipped collect, or if they are shipped to the wrong
location.
When you contact Xantrex to obtain service, please have your
instruction manual ready for reference and be prepared to supply:
• The serial number of your product
• Information about the installation and use of the unit
• Information about the failure and/or reason for the return
• A copy of your dated proof of purchase
Record these details on page 27.
975-0525-01-01 25
Warranty and Return Information
Return Procedure
Package the unit safely, preferably using the original box and
packing materials. Please ensure that your product is shipped fully
insured in the original packaging or equivalent. This warranty will
not apply where the product is damaged due to improper packaging.
Include the following:
• The RMA number supplied by Xantrex Technology Inc.
clearly marked on the outside of the box.
• A return address where the unit can be shipped. Post office
boxes are not acceptable.
• A contact telephone number where you can be reached
during work hours.
• A brief description of the problem.
Ship the unit prepaid to the address provided by your Xantrex
customer service representative.
If you are returning a product from outside of the USA or
Canada In addition to the above, you MUST include return freight
funds and are fully responsible for all documents, duties, tariffs, and
deposits.
If you are returning a product to a Xantrex Authorized Service
Center (ASC) A Xantrex return material authorization (RMA)
number is not required. However, you must contact the ASC prior to
returning the product or presenting the unit to verify any return
procedures that may apply to that particular facility and that the
ASC repairs this particular Xantrex product.
Out of Warranty Service
If the warranty period for your product has expired, if the unit was
damaged by misuse or incorrect installation, if other conditions of
the warranty have not been met, or if no dated proof of purchase is
available, your unit may be serviced or replaced for a flat fee.
To return your product for out of warranty service, contact Xantrex
Customer Service for a Return Material Authorization (RMA)
number and follow the other steps outlined in "Return Procedure"
on page 26.
Payment options such as credit card or money order will be
explained by the Customer Service Representative. In cases where
the minimum flat fee does not apply, as with incomplete units or
units with excessive damage, an additional fee will be charged. If
applicable, you will be contacted by Customer Service once your
unit has been received.
26 Xantrex PROwatt™ SW International Sine Wave Inverter Owner’s Guide
Warranty and Return Information
Information About Your System
As soon as you open your PROwatt™ SW International Sine Wave
Inverter package, record the following information and be sure to
keep your proof of purchase.
❐ Serial Number
❐ Product Number
❐ Purchased From
❐ Purchase Date
If you need to contact Customer Service, please record the
following details before calling. This information will help our
representatives give you better service.
❐ Type of installation (e.g.
RV, truck)
❐ Length of time inverter
has been installed
❐ Battery/battery bank size
______________________
806-1206-01
806-1210-01
806-1220-01
______________________
______________________
______________________
______________________
______________________
❐ Battery type (e.g. flooded,
sealed gel cell, AGM)
❐ DC wiring size and length
❐ Alarm sounding?
❐ Description of indicators
on front panel
❐ Appliances operating
when problem occurred
❐ Description of problem
________________________________________________
________________________________________________
______________________
______________________
______________________
______________________
______________________
______________________
975-0525-01-01 27
Xantrex Technology Inc.
1 800 670 0707 Tel toll free NA
1 408 987 6030 Tel direct
+34 93 470 5330 (Europe)
1 800 994 7828 Fax toll free NA
+34 93 473 6093 (Europe)
customerservice@xantrex.com
www.xantrex.com
975-0525-01-01 Printed in China
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