Xantrex Duracell 2 AMP Battery Maintainer Owners Manual

Tel: [phone]

www.xantrex.com/support

975-0342-01-01 REV. A Printed in China

Owner's Guide

About Xantrex

Xantrex Technology Inc. is a world-leading supplier of
advanced power electronics and controls with products
from 50 watt mobile units to 1 MW utility-scale systems
for wind, solar, batteries, fuel cells, microturbines, and
backup power applications in both grid-connected and
stand-alone systems. Xantrex products include inverters,
battery chargers, programmable power supplies, and
variable speed drives that convert, supply, control, clean,
and distribute electrical power.

Trademarks

DURACELL® is a registered trademark of The Gillette
Company, used under license. All rights reserved.
XANTREX is a registered trademark of Xantrex
International.
Other trademarks, registered trademarks, and product
names are the property of their respective owners and are
used herein for identification purposes only.

Notice of Copyright

Duracell® 2 AMP Battery Maintainer Owner’s Guide ©
2007 Duracell. All rights reserved.

Exclusion for Documentation

UNLESS SPECIFICALLY AGREED TO IN WRITING,
XANTREX TECHNOLOGY INC. (“XANTREX”)

(a) MAKES NO WARRANTY AS TO THE ACCURACY,
SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR
OTHER INFORMATION PROVIDED IN ITS MANUALS OR
OTHER DOCUMENTATION.

(b) ASSUMES NO RESPONSIBILITY OR LIABILITY
FOR LOSSES, DAMAGES, COSTS OR EXPENSES,
WHETHER SPECIAL, DIRECT, INDIRECT,
CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT
ARISE OUT OF THE USE OF SUCH INFORMATION. THE
USE OF ANY SUCH INFORMATION WILL BE ENTIRELY
AT THE USER’S RISK.

(c) REMINDS YOU THAT IF THIS MANUAL IS IN ANY
LANGUAGE OTHER THAN ENGLISH, ALTHOUGH STEPS
HAVE BEEN TAKEN TO MAINTAIN THE ACCURACY OF
THE TRANSLATION, THE ACCURACY CANNOT BE
GUARANTEED. APPROVED XANTREX CONTENT IS
CONTAINED WITH THE ENGLISH LANGUAGE VERSION
WHICH IS POSTED AT www.xantrex.com.

Date and Revision

April 2007 Revision A

Part Number

975-0342-01-01

Product Number

804-0027

Contact Information

Phone: [phone]
Website: www.xantrex.com/support

Contents

1. Introduction . . . . . . . . . . . . . . . . . . . . . 1

About the Battery Maintainer . . . . . . . . . 1

About This Guide . . . . . . . . . . . . . . . . . . 1

2. Important Safety Information. . . . . . . 3

Warnings and Cautions . . . . . . . . . . . . . . 3

Personal Precautions . . . . . . . . . . . . . . . . 6

Preparing to Charge . . . . . . . . . . . . . . . . . 8

Charger Location . . . . . . . . . . . . . . . . . . . 9

DC Connection Precautions . . . . . . . . . . . 9

3. Battery Maintainer Features . . . . . . . 11

Front Panel . . . . . . . . . . . . . . . . . . . . . . 11

DC Cable Connections . . . . . . . . . . . . . 13

4. Charging a 12 volt Battery . . . . . . . . 15

Using the Lighter Plug Adapter . . . . . . 15

Using the Battery Clip Adapter . . . . . . 17

Using the Ring Terminal Adapter . . . . . 22

5. Troubleshooting . . . . . . . . . . . . . . . . . 24

Recycling . . . . . . . . . . . . . . . . . . . . . . . 25

6. Specifications . . . . . . . . . . . . . . . . . . . 29

7. Warranty and Return . . . . . . . . . . . . 30

1

2

1 Introduction

Thank you for purchasing a
Duracell® 2 AMP Battery Maintainer. The
Battery Maintainer is part of a family of
ultra-compact, light weight and modern
power inverters and chargers from Xantrex
Technology.

About the Battery Maintainer

The Battery Maintainer is designed to charge
12 volt rechargeable batteries. The Battery
Maintainer regulates the charging process,
ensuring the battery is always fully charged,
but never overcharged.

About This Guide

To get the best performance from your
Battery Maintainer, we recommend that you
read this guide before connecting and using
the charger, and then save it for future
reference.

This guide contains:

• Important safety information (page 3)

• Features of the Battery Maintainer
(page 11)

• Battery charging instructions (page 15)

• Troubleshooting guidelines (page 24)

1

• Specifications (page 29)

• Warranty and service information
(page 30)

2

2 Important Safety
Information

Misusing or incorrectly connecting the
Battery Maintainer may damage the
equipment or create hazardous conditions for
users. Read the following safety instructions
and pay special attention to all Caution and

Warning statements in the guide.
Warnings identify

in personal injury or loss of life.
Cautions identify conditions or practices that

may damage the unit or other equipment.

Warnings and Cautions

WARNING:

This guide contains important safety and
operating instructions in how to use the
Duracell® 2 AMP Battery Maintainer, to
recharge 12 volt batteries. Read this guide
fully for safe operation of this charger. Save
this guide for future reference.

conditions that may result

3

WARNING: Shock and fire hazard

The battery clip adapter, lighter plug adapter ,
and ring terminal adapter accessories are to
be used individually with the
Duracell® 2 AMP Battery Maintainer as
specified in this manual. Connecting adapters
together for other, non-specified use will
result in reverse polarity and may result in
damaged equipment and personal injury.

1. Do not expose the Duracell® 2 AMP
Battery Maintainer to rain or snow.

2. Use of an attachment not recommended
may result in a risk of fire, electric
shock, or injury to persons.

3. To reduce risk of damage to electric plug
and cord, pull by plug rather than cord
when disconnecting the
Duracell® 2 AMP Battery Maintainer.

4. An extension cord should not be used
unless absolutely necessary. Use of an
improper extension cord could result in a
risk of fire and electric shock. If an
extension cord must be used, make sure
that:

a) pins on plug of the extension cord

are the same number, size, and
shape as those of plug on the
Duracell® 2 AMP Battery Main­tainer;

4

b) the extension cord is properly wired

and in good electrical condition; and

c) wire size is No. 18 AWG (mini-

mum) with a maximum length of 50
ft. (15.2 m).

5. Do not operate Duracell® 2 AMP
Battery Maintainer with damaged cord
or plug—replace the cord or plug
immediately.

6. Do not operate Duracell® 2 AMP
Battery Maintainer if it has received a
sharp blow, been dropped, or otherwise
damaged in any way; take it to a
qualified service technician.

7. Do not disassemble Duracell® 2 AMP
Battery Maintainer; take it to a qualified
service technician when service or repair
is required. Incorrect re-assembly may
result in a risk of electric shock or fire.

8. To reduce risk of electric shock, unplug
Duracell® 2 AMP Battery Maintainer
from the electric outlet before attempting
any maintenance or cleaning.

5

WARNING: Risk of explosive
gases

W orking in the vicinity of a lead-acid battery
is dangerous. Batteries generate explosive
gases during normal battery operation. For
this reason, it is of utmost importance that
each time before using a battery charger , you
read this guide and follow the instructions
exactly.
To reduce risk of battery explosion, follow
these instructions and those published by
battery manufacturer and manufacturer of
any equipment you intend to use in the
vicinity of the battery. Review cautionary
marking on these products and on any
engine.

Personal Precautions

1. Someone should be within range of your
voice or close enough to come to your
aid when you work near a lead-acid
battery.

2. Have plenty of fresh water and soap
nearby in case battery acid contacts skin,
clothing, or eyes.

3. Wear complete eye protection and
clothing protection. Avoid touching eyes
while working near battery.

4. If battery acid contacts skin or clothing,
wash immediately with soap and water.
If acid enters eye, immediately flood eye

6

with running cold water for at least 10
minutes and get medical attention
immediately.

5. NEVER smoke or allow a spark or flame
in the vicinity of battery or engine.

6. Be extra cautious to reduce risk of
dropping a metal tool onto a battery. It
might spark or short-circuit the battery
or other electrical part that may cause an
explosion.

7. Remove personal metal items such as
rings, bracelets, necklaces, and watches
when working with a lead-acid battery.
A lead-acid battery can produce a short­circuit current high enough to weld a
ring or the like to metal, causing a severe
burn.

8. Use Battery Maintainer for charging a
LEAD-ACID battery only. It is only
intended to charge lead-acid batteries or
batteries, such as those used in specific
integrated products. Do not use Battery
Maintainer for charging dry-cell
batteries that are commonly used with
home appliances. These batteries may
burst and cause injury to persons and
damage to property.

9. NEVER charge a frozen battery.

7

Preparing to Charge

1. If necessary to remove the battery from
the vehicle to charge, always remove the
grounded terminal from the battery first.
Make sure all accessories in the vehicle
are off, so to minimize chances of an arc.

2. Be sure area around the battery is well­ventilated while battery is being
charged. Gas can be forcefully blown
away by using a piece of cardboard,
other nonmetallic material or a fan.

3. Clean battery terminals. Be careful to
keep corrosion from coming in contact
with eyes.

4. Add distilled water in each cell until
battery acid reaches level specified by
the battery manufacturer. This helps
purge excessive gas from cells. Do not
overfill. For a battery without cell caps,
carefully follow manufacturer’s
recharging instructions.

5. Study all battery manufacturer’s specific
precautions such as removing or not
removing cell caps while charging and
recommended rates of charge.

6. Determine the voltage of battery by
referring to the vehicle owner’s manual
and make sure it matches the output
rating of the battery charger.

8

Charger Location

1. Place the battery charger as far away
from the battery as the output DC cable
permits.

2. Never place the battery charger directly
above a battery being charged; gases
from battery will corrode and damage
the charger.

3. Never allow battery acid to drip on the
charger when reading specific gravity or
filling battery.

4. Do not operate the charger in an
enclosed area. Do not restrict ventilation
in any way.

5. If the ring terminal adapter accessory is
connected permanently to the battery
terminals, be sure the safety cap is put on
when the adapter is not in use.

6. Do not set a battery on top of the
charger.

DC Connection Precautions

1. Connect and disconnect the DC cable
only after removing the AC cord from
the electric outlet.

2. If the DC cable has the cable adapter
accessory clips connected, never allow
the clips to touch each other. When
attaching the clips to the battery posts,
twist or rock back and forth several
times to make a connection. This tends

9

to keep the clips from slipping off the
terminals and helps to reduce the risk of
sparking.

Failure to follow these safety guidelines may
cause personal injury and/or damage to the
Battery Maintainer. It may also void your
product warranty.

10

3 Battery Maintainer

1

Features

This section describes the main features of
the Battery Maintainer.

Front Panel

Figure 1 shows the Battery Maintainer. Use
T able 1 to identify the function of items.

3

4

5

Figure 1

Table 1

Item Feature

1 Mounting Flanges

Battery Maintainer Features

Battery Maintainer Features

For permanent charger installation, use
the drilling template supplied with the
unit.

2

1

11

Table 1

Battery Maintainer Features

Item Feature

2 DC Cable

The DC cable provides 12 volts, 2 amp
charging current to the battery being
charged. Three types of adapter
accessories are provided for specific
needs. (See Figure 2.)

3 Power light

The green power light indicates that AC
power is connected to the unit and 12
volts are available at the output.

4 Charging light

The red charging light indicates that
charging is in progress. When the battery
is fully charged, the red charging light will
turn off.

5 AC Cord

Connects the Battery Maintainer to a
standard wall outlet

12

DC Cable Connections

Figure 2 shows the DC cable connections
available for the Battery Maintainer. Use
Table 2 to identify the usage.

1 2 3

Figure 2

Table 2

Item Function

1 Battery clip adapter
2 Lighter plug adapter
3 Ring terminal adapter

DC Cable Connections

DC Cable Connections Usage

13

WARNING: Shock and fire hazard

The battery clip adapter, lighter plug adapter ,
and ring terminal adapter are to be used
individually with the Duracell® 2 AMP
Battery Maintainer as specified in this
manual. Connecting adapters together for
other, non-specified use will result in reverse
polarity and may result in damaged
equipment and personal injury.

14

4 Charging a 12 volt
Battery

It is possible to use Battery Maintainer to
charge most engine starting batteries when
the battery is installed in a vehicle. Before
attempting to charge a vehicle battery, make
sure the battery is a 12 volt, lead-acid type.

CAUTION

The Battery Maintainer is not recommended
for charging vehicle batteries over 50 amp­hours.

Using the Lighter Plug Adapter

Follow these steps to recharge a 12 volt
battery using the lighter plug adapter:

1. Turn off any lights, audio equipment, or
other 12 volt accessories that are
connected to your vehicle’s electrical
system. Make sure your vehicle is in the
park position and secured by the
emergency brake.

2. Connect the Battery Maintainer DC
cable to the lighter plug adapter.

3. Insert the Battery Maintainer DC plug
into the lighter socket or 12 volt outlet in
your vehicle. In some vehicles the
lighter socket or 12 volt outlet are
controlled by the vehicle’s ignition and it

15

may be necessary to switch the ignition
to the accessory setting to allow current
to flow from Battery Maintainer to the
vehicle battery.

4. Plug the Battery Maintainer AC cord
into a standard 115 volt AC outlet.

5. As the battery in your vehicle charges,
the green Power light and red Charging
light turn on.

CAUTION

If the green Power light turns off and the red
Charging light turns on, immediately
disconnect it from the lighter socket or outlet.
The unit has detected an output short circuit
or reverse polarity on the DC connection.
Check the connection.

6. When fully charged, the red Charging
light turns off and the green Power light
remains on. The recharge time will vary
based on the capacity and discharge state
of your vehicle’s battery.

7. Once the vehicle’s battery is fully
charged, disconnect Battery Maintainer
from the AC outlet and remove the DC
plug from the vehicle’s lighter socket or
12 volt outlet.

16

Using the Battery Clip Adapter

Follow these steps to recharge a 12 volt
battery using the battery clip adapter:

1. Turn off any lights, audio equipment, or
other 12 volt accessories that are
connected to your vehicle’s electrical
system. Make sure your vehicle is in the
park position and secured by the
emergency brake.

WARNING: Explosion hazard

A spark near the battery may cause an
explosion. Follow instructions carefully to
reduce the risk of spark near the battery.

2. Position the AC and DC cords to reduce
the risk of damage by a hood, door, or
moving engine part.

3. Stay clear of fan blades, belts, pulleys,
and other parts that can cause injury to
persons.

4. Connect the Battery Maintainer DC
cable to the battery clip adapter.

5. Check the polarity of the battery posts.
The POSITIVE (POS, P, +) battery post
usually has a larger diameter than the
NEGATIVE (NEG, N, –) post.

17

6. Determine which battery post is
grounded (connected) to the chassis. If
the negative post is grounded to chassis
(as in most vehicles), see (7) below. If
the positive post is grounded to the
chassis, see (8) below.

7. For a negative-grounded vehicle,
connect the POSITIVE (RED) clip from
the battery charger to the POSITIVE
(POS, P, +) ungrounded post of battery.
Connect the NEGATIVE (BLACK) clip
to a heavy-gauge metal part of the frame
or to the engine block away from the
battery. Do not connect the clip to the
carburetor, fuel lines, or sheet-metal
body parts.

8. For a positive-grounded vehicle, connect
the NEGATIVE (BLACK) clip from the
battery charger to the NEGATIVE (NEG,
N, –) ungrounded post of battery.
Connect the POSITIVE (RED) clip to a
heavy-gauge metal part of the frame or
to the engine block. Do not connect clip
to carburetor, fuel lines, or sheet-metal
body parts.

9. Plug the Battery Maintainer AC cord
into a standard 115 volt AC outlet.

10. As the battery in your vehicle charges,
the green Power light and red Charging
light turn on.

18

CAUTION

If the green Power light turns off and the red
Charging light turns on, immediately
disconnect the battery clips from the battery
terminals.
The unit has detected an output short circuit
or reverse polarity on the DC connection.
Check the connection.

11. When fully charged, the red Charging
light turns off and the green Power
light remains on. The recharge time will
vary based on the capacity and discharge
state of your vehicle’s battery.

12. Once the vehicle’s battery is fully
charged, disconnect the AC cord,
remove the clip from the vehicle’s
chassis and then remove the clip from
the battery terminal.

ON

19

Follow these steps to recharge a 12 volt
battery outside a vehicle with the
battery clip adapter:

WARNING: Explosion hazard

A spark near the battery may cause an
explosion. Follow instructions carefully to
reduce the risk of spark near the battery.

1. Check polarity of battery posts. The
POSITIVE (POS, P, +) battery post
usually has a larger diameter than the
NEGATIVE (NEG, N, –) post.

2. Attach an insulated battery cable, at least
24-inches long, 6 gauge (AWG) to the
NEGATIVE (NEG, N, –) battery post.

3. Connect the Battery Maintainer DC
cable to the battery clips adapter.

4. Connect the POSITIVE (RED) charge
clip to the POSITIVE (POS, P , +) battery
post.

5. Position yourself and the free end of the
cable as far away from the battery as
possible, then connect the NEGATIVE
(BLACK) charger clip to the free end of
the cable (referenced in step 2).

WARNING: Explosion hazard

Do not face the battery when making the
final connection.

20

6. Plug the Battery Maintainer cord into a
standard 115 volt AC outlet.

7. As the battery charges, the green Power
light and red Charging light turn on.

CAUTION

If the green Power light turns off and the red
Charging light turns on, immediately
disconnect the clips from the battery
terminals.
The unit has detected an output short circuit
or reverse polarity on the DC connection.
Check the connection.

8. When fully charged, the red Charging
light turns off and the green Power light
remains on. The recharge time will vary
based on the capacity and discharge state
of your battery.

9. Once the battery is fully charged,
disconnect the AC cord, remove the
NEGA TIVE (BLACK) char ger clip from
the cable, and then remove the
POSITIVE (RED) clip from the battery
terminal.

21

Using the Ring Terminal Adapter

Follow these steps to install the ring
terminal adapter:

CAUTION

Be sure the safety cap on the ring terminal
adapter is put on before installing the adapter
to the battery terminal.

1. The ring terminal adapter’s leads have
crimped, color-coded ring terminals
(RED - POSITIVE and BLACK ­NEGATIVE). These lugs connect
directly to the corresponding connectors
on the battery posts.

2. Remove the nuts from the bolts of the
battery post’s connectors.

3. Position the RED terminal on the bolt of
the POSITIVE battery post connector.

4. Position the BLACK terminal on the
bolt of the NEGATIVE battery post
connector.

5. Replace the nuts.

6. If there is any problem connecting the
output leads, check with a reputable auto
supply store or contact Customer Service
for assistance in finding an appropriate
connection device for your particular
application.

22

Follow these steps to recharge a batt ery
using the ring terminal adapter:

1. Disconnect the DC safety cap on the ring
terminal adapter.

2. Insert the Battery Maintainer’s DC cable
to ring terminal adapter connector.

3. Plug the Battery Maintainer’s AC cord
into a standard 115 volt AC outlet.

4. As the battery charges, the green Power
light and red Charging light turn on.

CAUTION

If the green Power light turns off and the red
Charging light turns on, immediately
disconnect the ring terminal adapter from the
DC cable.
The unit has detected an output short circuit
or reverse polarity on the DC connection.
Check the connection.

5. When fully charged, the red Charging
light turns off and the green Power
light remains on. The recharge time will
vary based on the capacity and discharge
state of your battery .

6. Once the battery is fully charged,
disconnect Battery Maintainer from the
AC outlet and remove the DC cable from
the ring terminal adapter.

7. Reconnect the DC connector cover cap
to the ring terminal adapter.

ON

23

5 Troubleshooting

This section will help you identify the source
of most problems that can occur with the
Battery Maintainer.

If you have a problem with the charger,
please review this section before contacting
your dealer. If you are unable to solve a
problem and need to contact your dealer,
please prepare for the call by writing down
the following details:

• Charger’s serial number

• How long the charger has been in use

• A brief description of the problem

24

PROBLEM: Green Power light is off when
Battery Maintainer is connected to AC
power.

Possible cause Solution

No AC power at outlet. Ensure power is

present at outlet.

PROBLEM: Green Power light is off and red
Charging light is on.

Possible cause Solution

Short circuit or reverse
polarity is detected at
the DC output cable.

High charging current
is detected. The battery
being charged requires
higher charging
current.

A heavy load is
connected to the
battery being charged.

Check cable
connections.

Use a higher charging
current charger.

Remove the load from
the battery.

Recycling

If it’s rechargeable, it’s recyclable!

Xantrex recognizes its responsibility as a
global citizen and is continually striving to
reduce the environmental impact of the work
we do and the products we create. We have

25

taken a step forward to limit our impact on
the natural environment by initiating a
battery recycling program. Xantrex is a
licensee of the Rechargeable Battery
Recycling Corporation (“RBRC”), a non­profile public service organization dedicated
to recycling used rechargeable batteries.
Through RBRC’s national program and the
availability of recycling depots for Pb
batteries, Xantrex customers can recycle
rechargeable batteries in a convenient and
environmentally friendly way.

If one of your Xantrex battery-integrated
products has reached the end of its useful
life, we urge you to dispose of the product
correctly and safely. Xantrex recommends
taking the following steps to recycle your
product depending on battery chemistry and
size.

Ni-MH, Li-ion or small Pb Batteries
(up to 2 lbs. or 1 kg)

If you are recycling a product that contains a
Ni-MH, Li-ion or small Pb battery (up to 2
lbs. or 1 kg) then you can simply drop it off at
the battery drop-box located at any one of the
following major retailers.

In Canada: Battery Experts, Battery Plus,
Bell World, FIDO, Future Shop, The Home
Depot, Home Hardware, London Drugs,
Makita Factory Service Centers, Personal

26

Edge, Revy, Sears, The Sony S t ore, The
Source by Circuit City, TELUS Mobility and
Zellers

In the USA: Alltel, Batteries Plus, Black &
Decker, Cingular Wireless, Circuit City, The
Home Depot, Lowe's, Milwaukee Electric
Tool, Office Depot, Orchard Supply, Porter
Cable Service Centers, RadioShack,
Remington Product Company, Sears, Staples,
Target, US Cellular and Verizon Wireless

If you are not sure of the drop-box nearest
you, simply call 1-877-2-RECYCLE to find
the retail collection nearest you.

Pb Batteries (larger than 2 lbs. or 1 kg)

If you need to recycle a Pb battery that is
larger than 2lbs. (1kg) then you may take one
of the following three steps to recycle your
battery:

• dispose of your battery product 'as is' at a
battery disposal location or waste
disposal location nearest you.

• send your battery product 'as is' back to
Xantrex for proper recycling of the
battery (see address below).

Xantrex Technology Inc.
Attn: Battery Recovery
5917 195th Street NE
Arlington, WA
USA, 98223

27

• dispose of the battery inside your
product, by first removing it (simple
disassembly may be required) and then
taking it to a Sears Automotive Facility
in your area where it can be dropped off
for proper recycling.

* If you are not sure of a Sears Automotive
Facility nearest you simply go to
www.Sears.com and select store locator.

28

6 Specifications

Specifications are subject to change without
notice.

Table 3

Specifications

Bulk charging current 2 amps
Bulk charge to float charge

transition voltage (peak charging
voltage)

Float charge to bulk charge
transition voltage (charge restart
voltage)

14.3 volts

13.0 volts

29

7 Warranty and Return

Warranty

What does this warranty cover? This Limited
Warranty is provided by Xantrex Technology, Inc.
("Xantrex") and covers defects in workmanship and
materials in your Duracell® 2 AMP Battery Maintainer.
This warranty period lasts for 12 months from the date
of purchase at the point of sale to you, the original end
user customer. You require pr oof of purchase to make
warranty claims.

What will Xantrex do? Xantrex will, at its option,
repair or replace the defective product free of charge,
provided that you notify Xantrex of the product defect
within the Warranty Period, and provided that Xantrex
through inspection establishes the existence of such a
defect and that it is covered by this Limited Warranty.

Xantrex will, at its option, use new and/or reconditioned
parts in performing warranty repair and building
replacement products. Xantrex reserves the right to use
parts or products of original or improved design in the
repair or replacement. If Xantrex repairs or replaces a
product, its warranty continues for the remaining portion
of the original Warranty Period or 90 days from the date
of the return shipment to the customer, whichever is
greater. All replaced products and all par t s removed
from repaired products become the property of Xantrex.

Xantrex covers both parts and labor necessary to repair
the product, and return shipment to the customer via a
Xantrex-selected non-expedited surface freight within
the contiguous United States and Canada. Alaska and
Hawaii are excluded. Contact Xantrex Customer Service
for details on freight policy for return shipments outside
of the contiguous United States and Canada.

30

How do you get service?
If your product requires troubleshooting or warranty

service, contact your dealer.

If you are unable to contact your dealer, or the dealer is
unable to provide service, contact Xantrex directly at:

Phone: [phone]
Web: www.xantrex.com/support

Direct returns may be performed according to the
Xantrex Return Material Authorization Policy described
in your product manual. For some products, Xantrex
maintains a network of regional Authorized Service
Centers. Call Xantrex or check our website to see if your
product can be repaired at one of these facilities.

What proof of purchase is required? In any warranty
claim, dated proof of purchase must accompany the
product and the product must not have been
disassembled or modified without prior written
authorization by Xantrex.

Proof of purchase may be in any one of the following
forms:

• The dated purchase receipt from the original
purchase of the product at point of sale to the end
user, or

• The dated dealer invoice or purchase receipt
showing original equipment manufacturer (OEM)
status, or

• The dated invoice or purchase receipt showing the
product exchanged under warranty

What does this warranty not cover? This Limited
Warranty does not cover normal wear and tear of the
product or costs related to the removal, installation, or
troubleshooting of the customer's electrical systems.
This warranty does not apply to and Xantrex will not be
responsible for any defect in or damage to:

a) the product if it has been misused, neglected,

improperly installed, physically damaged or
altered, either internally or externally, or damaged
from improper use or use in an unsuitable environ-

31

ment;

b) the product if it has been subjected to fire, water,

generalized corrosion, biological infestations, or
input voltage that creates operating conditions
beyond the maximum or minimum limits listed in
the Xantrex product specifications including high
input voltage from generators and lightning strikes;

c) the product if repairs have been done to it other

than by Xantrex or its authorized service centers
(hereafter "ASCs");

d) the product if it is used as a component part of a

product expressly warranted by another manufac­turer;

e) the product if its original identification (trade-

mark, serial number) markings have been defaced,
altered, or removed.

Disclaimer

Product

THIS LIMITED WARRANTY IS THE SOLE AND
EXCLUSIVE WARRANTY PROVIDED BY XANTREX IN
CONNECTION WITH YOUR XANTREX PRODUCT AND
IS, WHERE PERMITTED BY LAW, IN LIEU OF ALL
OTHER WARRANTIES, CONDITIONS, GUARANTEES,
REPRESENTATIONS, OBLIGATIONS AND LIABILITIES,
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE IN
CONNECTION WITH THE PRODUCT, HOWEVER
ARISING (WHETHER BY CONTRACT, TORT,
NEGLIGENCE, PRINCIPLES OF MANUFACTURER'S
LIABILITY, OPERATION OF LAW, CONDUCT,
STATEMENT OR OTHERWISE), INCLUDING WITHOUT
RESTRICTION ANY IMPLIED WARRANTY OR
CONDITION OF QUALITY, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED
W ARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE TO THE EXTENT REQUIRED
UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT
SHALL BE LIMITED IN DURATION TO THE PERIOD
STIPULATED UNDER THIS LIMITED WARRANTY.

IN NO EVENT WILL XANTREX BE LIABLE FOR ANY
SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER
ARISING WHETHER IN CONTRACT OR TORT

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INCLUDING WITHOUT RESTRICTION ANY ECONOMIC
LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO
PROPERTY, ANY PERSONAL INJURY, ANY DAMAGE OR
INJURY ARISING FROM OR AS A RESULT OF MISUSE OR
ABUSE, OR THE INCORRECT INSTALLATION,
INTEGRATION OR OPERATION OF THE PRODUCT.

Exclusions

If this product is a consumer product, federal law does
not allow an exclusion of implied warranties. To the
extent you are entitled to implied warranties under
federal law, to the extent permitted by applicable law
they are limited to the duration of this Limited Warranty .
Some states and provinces do not allow limitations or
exclusions on implied warranties or on the duration of an
implied warranty or on the limitation or exclusion of
incidental or consequential damages, so the above
limitation(s) or exclusion(s) may not apply to you. This
Limited Warranty gives you specific legal rights. You
may have other rights which may vary from state to state
or province to province.

Warning: Limitations On Use

Please refer to your product manual for limitations on
uses of the product.

SPECIFICALLY, PLEASE NOTE THAT THE

DURACELL®2AMP BATTERY MAINTAINER

SHOULD NOT BE USED IN CONNECTION WITH LIFE
SUPPORT SYSTEMS OR OTHER MEDICAL EQUIPMENT
OR DEVICES. WITHOUT LIMITING THE GENERALITY
OF THE FOREGOING, XANTREX MAKES NO
REPRESENTATIONS OR WARRANTIES REGARDING THE
USE OF THE XANTREX

B

ATTERY MAINTAINER IN CONNECTION WITH

LIFE SUPPORT SYSTEMS OR OTHER MEDICAL
EQUIPMENT OR DEVICES.

DURACELL®2AMP

Return Material Authorization Policy

Before returning a product directly to Xantrex you must
obtain a Return Material Authorization (RMA) number
and the correct factory "Ship To" address. Products must
also be shipped prepaid. Product shipments will be
refused and returned at your expense if they are

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unauthorized, returned without an RMA number clearly
marked on the outside of the shipping box, if they are
shipped collect, or if they are shipped to the wrong
location.

When you contact Xantrex to obtain service, please have
your instruction manual ready for reference and be
prepared to supply:

• The serial number of your product

• Information about the installation and use of the
unit

• Information about the failure and/or reason for the
return

• A copy of your dated proof of purchase

Return Procedure

1. Package the unit safely, preferably using the
original box and packing materials. Please ensure
that your product is shipped fully insured in the
original packaging or equivalent. This warranty
will not apply where the product is damaged due to
improper packaging.

2. Include the following:

• The RMA number supplied by Xantrex

Technology, Inc. clearly marked on the outside
of the box.

• A return address where the unit can be

shipped. Post office boxes are not acceptable.

• A contact telephone number where you can be

reached during work hours.

• A brief description of the problem.

3. Ship the unit prepaid to the address provided by
your Xantrex customer service representative.

If you are returning a product from outside of the
USA or Canada In addition to the above, you MUST

include return freight funds and are fully responsible for
all documents, duties, tariffs, and deposits.

34

If you are returning a product to a Xantrex
Authorized Service Center (ASC) A Xantrex return

material authorization (RMA) number is not required.
However, you must contact the ASC prior to returning
the product or presenting the unit to verify any return
procedures that may apply to that particular facility.

Out of Warranty Service

If the warranty period for your Duracell® 2 AMP
Battery Maintainer has expired, if the unit was damaged
by misuse or incorrect installation, if other conditions of
the warranty have not been met, or if no dated proof of
purchase is available, your product may be serviced or
replaced for a flat fee.

To return your Duracell® 2 AMP Battery Maintainer for
out of warranty service, contact Xantrex Customer
Service for a Return Material Authorization (RMA)
number and follow the other steps outlined in “Return
Procedure” on page 34.

Payment options such as credit card or money order will
be explained by the Customer Service Representative. In
cases where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an
additional fee will be charged. If applicable, you will be
contacted by Customer Service once your unit has been
received.

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