Wyse C10LE, R10L, S10, V10L Dual DVI, V10LE Administrator's Manual

Administrators Guide

Wyse ThinOSTM

Products: C10LE, R10L, S10, V10L Dual DVI, V10LE

Issue: 092910 PN: 883682-08 Rev. U

transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.

End User License Agreement (“License”)

A copy of the Wyse Technology End User License Agreement is included in the software and provided for your reference only. The License at http://www.wyse.com/license agreement. By copying, using, or installing the software or the product, you agree to be bound by those terms.

Trademarks

The Wyse logo and Wyse are trademarks of Wyse Technology Inc. Other product names mentioned herein are for identification purposes only and may be trademarks and/or registered trademarks of their respective companies. Specifications subject to change without notice.

Patents

This product and/or associated software are protected by copyright, international treaties, and various patents, including the following U.S. patents: 6,836,885 and 5,918,039.

Restricted Rights Legend

You acknowledge that the Software is of U.S. origin. You agree to comply with all applicable international and national laws that apply to the Software, including the U.S. Export Administration Regulations, as well as end-user, end-use and country destination restrictions issued by U.S. and other governments. For additional information on exporting the Software, see http://www.microsoft.com/exporting

as of the purchase date is the controlling licensing

Ordering Information

For availability, pricing, and ordering information in the United States and Canada, call 1-800-GET-WYSE (1-800-438-9973) or visit us at http://www.wyse.com

FCC Statement

This equipment has been tested and found to comply with the limits for either Class A or Class B digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Shielded interconnect cables and shielded AC power cable must be employed with this equipment to insure compliance with the pertinent RF emission limits governing this device. Changes or modifications not expressly approved by the system’s manufacturer could void the user’s authority to operate the equipment.

Caution

Modifications made to the product, unless expressly approved by Wyse Technology, could void the user’s authority to operate the equipment.

. In all other countries, contact your sales representative.

Regulatory Compliance for Thin Clients

Basic EMC and Safety Requirements

Wyse thin clients are compliant with the regulatory requirements in the regions listed below. U.S.A. - FCC Part 15 (class B), cUL 60950 Canada - IC ICES-003, CAN/CSA-C22 No. 60950 Europe - EN 55022 (class B), EN 55024

Canadian DOC Notices

Class A - This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus

set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.

Class B - This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.

Device Power Supply

Use only the external power supply that comes with your thin client. For power and voltage ratings, see the serial number label or regulatory label on your device. For power adapter replacement, contact your Wyse Service Representative. For proper replacement compare the labels on both mobile thin client and power adapter to ensure that their voltages match.

Warning

Use of any other power adapter may damage your mobile thin client or the power adapter. The damage caused by an improper power adapter is not covered by warranty.

Battery Information

Models Cx0, Rx0L, and VX0 contain an internal button cell battery replaceable by Wyse or one of our Authorized Service Centers. For service, visit http://www.wyse.com/serviceandsupport/service/service.asp

Warning

There is a risk of explosion if the battery is replaced by an incorrect type. Always dispose of used batteries according to the instructions accompanying the battery.

Perchlorate Materials - Special Handling May Be Required under California Code of Regulations, title 22. (Only required within the U.S.A.)

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Content s

1 Introduction 1

About this Guide 1

Finding the Information You Need in this Guide 1

Wyse Technical Support 1

Related Documentation and Services 1 Wyse Online Community 2

2 Getting Started 3

Connecting to a Remote Server 3

Manual Connection Procedures 4 Using Your Desktop 5 Locking the Thin Client 6 Signing Off and Shutting Down 6

3 Notable Wyse ThinOS Features 9

Login Dialog Box Features 9 Accessing System Information 10 Manually Configuring Global Connection Settings 10 Additional Wyse Zero Desktop Features 12

Wyse Zero Interactive Desktop Guidelines 12

Wyse Zero Toolbar 13

List of Connections 14 Additional Classic Desktop Features 15

Classic Interactive Desktop Guidelines 15

Shortcut Menu 16

Desktop Menu 16

Connect Manager 17

4 Configuring Connectivity Options 19

Network Setup 20 Remote Connections 25 Central Configuration 27 Advanced Details on Configuring ICA and RDP Connections 28

Configuring ICA Connections 28

Configuring RDP Connections 32

5 Configuring Local Settings Options 35

System Preferences 36 Display 38 Peripherals 40 Printers 43

Configuring LPD Services 46

Setting Up Windows NT4 Servers 46 Setting Up Windows 2003/2008 Servers 47

vi Contents

6 Performing Diagnostics 49

System Tools 50 Network Tools 50

Using Ping 50

Using Trace Route 51

A Central Configuration: Automating Updates and Configurations 53

Understanding How to Configure Your Network Services 53

DHCP and FTP Servers Available 54

FTP Server Available (DHCP Server Unavailable) 55

DHCP and Virtual Desktop Servers Available 56

Virtual Desktop Server Available (DHCP Server Unavailable) 57

FTP and Virtual Desktop Servers Unavailable (Stand-alone User or PNAgent/

PNLite-only User) 58 Configuring Network Services 58

Configuring FTP Servers 59

Configuring Virtual Desktop Infrastructure Servers 62

Configuring XenDesktop Support 62

Configuring DHCP (DHCP Options) 62

Configuring DNS 67

Configuring WINS 67

Configuring Wyse Device Manager Servers 67

Configuring Wireless Access 67

Configuring for Transport Layer Security (TLS) Connections Ove r a LAN 68 Configuring Session Services 70

About Wyse TCX Software 71

About Wyse Virtual Desktop Accelerator Software 71

Configuring ICA Session Services 72

Configuring RDP Session Services 73

PNAgent/PNLite Installation Guidelines 72

B Remote System Administration 75

Using Wyse Device Manager Software For Remote Administration 75 Updating Software 75 Managing Icons and Logos 77 Understanding and Using System Lockdown Operations 77 Configuring Virtual Access Suite Support 78

Installing the VAS Hotfix 78

Enabling HTTP and HTTPS Support on the Connection Brokers (VAS Support) 79

Installing Connection Broker Web Server Certificates (VAS Support) 79

Configuring the Connection Broker HTTP and HTTPS Ports (VAS Support) 79 Configuring {username}.ini Files and RDP Connection Parameters (VAS Support) 79 Updating the Wyse ThinOS Firmware (VAS Support) 80

C Local System Administration 81

Resetting to Factory Defaults Using G-Key Reset 81 Resetting to Factory Defaults Using Shutdown Reset 81 Resetting Display Settings Using V-Key Reset 82 Accessing Thin Client BIOS Settings 82 Enabling a Disabled Network Setup Dialog Box 82 Configuring ThinPrint 83

Tables 85

1 Introduction

Wyse® thin clients running Wyse ThinOS™ are highly optimized thin clients that provide ultra-fast access to applications, files, and network resources available on machines hosted by Citrix, Microsoft, VMware, or other leading infrastructures. Wyse Th in OS us es the new Wyse Zero engine to provide a secure, near-zero management core that requires no local antivirus software or firewall to protect against viruses or malware.

Session and networks services available on enterprise networks may be accessed on enterprise networks, a direct intranet connection, or from a remote location using a secu re gateway from Citrix or VMware.

About this Guide

This guide is intended for administrators of Wyse thin clients running Wyse ThinOS. It provides information and detailed system configurations to help you design and manage a Wyse ThinOS environment.

Finding the Information You Need in this Guide

You can use either the Search window or Find toolbar to locate a word, serie s of words, o r partial word in an active PDF document. For detailed information on using these features, refer to the Help in your PDF reader.

Wyse Technical Support

To access Wyse technical resources, visit http://www.wyse.com/support. If you still have questions, you can submit your questions using the Wyse Self-Service Center Wyse.com home page, go to Support > Knowledge Base > Home tab) or call Customer Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours of operation are from 6:00 A.M. to 5:00 P.M. Pacific Time, Monday through Friday.

To access international support, visit http://www.wyse.com/global

Related Documentation and Services

Wyse thin client features can be found in the Fact Sheet for your specific thin client model. Fact Sheets are available on the Wyse Web site. Go to http://www.wyse.com/products click the Wyse Thin Clients link, click the link for your thin client, and then click the Fact Sheet link.

Sample User INI files are intended for administrators of Wyse thin clients running Wyse ThinOS. These files are available from the Wyse Web site (go to

http://www.wyse.com/manuals

then click the sample ini link to open and use the file download dialo g bo x to save the compressed file to a folder you want). These sample files are annotated to allow you to

(on the

, search for sample.ini, click the reference guide link, and

2 Chapter 1

use them as a “starter set” (that you can modify for your users needs) to quickly get your file server up and running. For information on using the sample files, refer to the

Reference Guide: Wyse ThinOS Reference Guide: Wyse ThinOS

clients running Wyse ThinOS. It provides the detailed information you need to help you understand and use the Wyse ThinOS INI files. It contains information on the different Wyse ThinOS INI files you can use and the rules for constructing the files. It also provides the parameter details you need (with working examples) to get the most out of your Wyse ThinOS INI files. In addition, this guide also includes an appendix that contains all of the supported connect options you can use for ICA and RDP connections. It is available at:

http://www.wyse.com/manuals

Getting Started Guide: Wyse ThinOS

system. It provides a setup and configuration overview of the entire Wyse ThinOS system to help you get your Wyse ThinOS environment up and running quickly and easily. It is available at: http://www.wyse.com/manuals

Wyse Thin Computing Software is available on the Wyse Web site at:

http://www.wyse.com/products/software

Note: Users Guide: Wyse ThinOS Administrators Guide.

INI Files.

INI Files is intended for administrators of Wyse thin

is intended for administrato rs of the Wyse ThinOS

has been discontinued and incorporated into this

Wyse Online Community

Wyse maintains an online community where users of our products can see k and exchange information on user forums. Visit the Wyse Online Community forums at:

http://community.wyse.com/forum

2 Getting St arted

While it can be used in environments without central configuration for basic connectivity needs, Wyse ThinOS is designed to be centrally managed and configured using INI files. In general, it is recommended that you use central configuration to enable you to automatically push updates and any desired default configuration to all thin clients in your Wyse ThinOS environment.

This chapter includes:

• "Connecting to a Remote Server"

• "Using Your Desktop"

• "Locking the Thin Client"

• "Signing Off and Shutting Down"

Connecting to a Remote Server

Central Configuration - If you are set up for automatic detection (using INI files - see

Reference Guide: Wyse ThinOS

connect to the configured remote services during the boot-up process. Simply press the power button to turn on your thin client to see the Login dialog box. Enter your User name, Password, and Domain, and then click Login. After authentication is successful, your available connections are presented for use. Although the thin client will default to the Classic Desktop for INI backward compatibility, you can configure the thin client to display the Wyse Zero Desktop by using the SysMode=VDI parameter in the INI files or by selecting the desktop option in a dialog box (see "Using Your Desktop").

Manual Connection - If you are not yet set up for central configuration, you will see the Wyse Zero Toolbar, where you can configure the initial server connection you want using the Remote Connections dialog box before you can log in. See "Manual Connection Procedures."

INI Files), your thin client will automatically detect and

You only need to complete this manual configuration once (or after reboot to factory defaults). After the thin client “knows” the location of your server, it automatically connects to the server for login when you start the thin client in the future. After you confirm your environment is ready for deployment, you can create INI files for central configuration.

4 Chapter 2

Manual Connection Procedures

1. Click the System Settings icon on the Wyse Zero

Toolbar to open the System Settings menu, and then click Remote Connections to open the Remote

Connections dialog box.

2. Use the Broker Setup tab of the Remote Connections

dialog box to configure one of the following connections:

• ICA or RDP connection (select None, select ICA or RDP, click Configure Connection, and then follow the wizard).

• A specific broker server connection (select Ot Citrix Xen, or VMware View, and then enter the IP Address for the server in the Broker Server box).

Note: For more details, see "Remote Connections."

3. Click

OK, and then restart the thin client (click the Shutdown icon on the Wyse Zero Toolbar to open and use the Shutdown dialog box to restart the thin client).

her,

(If Y

ou Configured an ICA or RDP Connection) After thin client restart, click the Home icon on the Wyse Zero Toolbar to open the list of available connections, click the

ICA or RDP connection you created, and then log in.

ou Configured a Specific Broker Server Connection)

(If Y After thin client restart, the Login dialog box appears for your server.

Enter the User name, Password, and Domain and click Login.

After authentication is successful, your Wyse Zero Toolbar is presented with your assigned connections defined by the broker server.

Getting Started 5

Using Your Desktop

What you see after logging on to the server depends on the administrator configuration s.

Users with a Classic Desktop - will see the classic Wyse ThinOS desktop with full taskbar, desktop, and Connect Manager familiar to Wyse ThinOS users. This option is recommended for terminal server environments with published applications and for backward compatibility with Wyse ThinOS 6.x versions.

For more information on using the Classic Desktop, see "Additional Classic Desktop Features."

Users with a Wyse Zero Desktop - will see the Wyse Zero Desktop with the Wyse Zero Toolbar showing the assigned

list of connections from which to select. This option is recommended for VDI and any full-screen only connections.

For more information on using the Wyse Zero Desktop, see "Additional Wyse Zero Desktop Features."

In any desktop case, you can select the desktop option you want (Classic Desktop or

Wyse Zero Desktop) and create the connections you need using the Remote Connections dialog box (see "Remote Connections").

To open the Remote Connections dialog box, do one of the following:

• Classic Desktop - Click User Name (User Name is the user who is logged-on and is located at the bottom-left side of the taskbar), and then select System Setup > Remote Connections.

• Wyse Zero Desktop - Click the System Settings icon on the Wyse Zero Toolbar, and then select Remote Connections.

6 Chapter 2

Locking the Thin Client

To help ensure that no one else can access your private information without permission, Wyse ThinOS allows you to lock your thin client so that credentials are required to unlock and use the thin client after you do one of the following:

• Unplug a signed-on smart card - If an administrator has set SCRemovalBehavior=1 for the Signing parameter in the INI files and you unplug the smart card that you used to sign on to the thin client, then the thin client will lock. To unlock the think client for use, you must use the same smart card and your correct PIN. Note that removing a signed-on smart card can also cause the thin client to log-off, if an administrator has set the INI files to do so (in this case you must sign-on as usual to use the thin client).

• Use LockTerminal from the Shortcut Menu and Shutdown dialog box - On the Classic Desktop, click on the desktop and select Lock Terminal, or use the Shutdown dialog box (see use the Shutdown dialog box (see "Signing Of f and Shutting Down"). To open the thin client for use, you must use your correct password.

• Use the screen saver - If an administrator has set LockTerminal=2 for the ScreenSaver parameter in the INI files and you use the screen saver, then the thin client will lock. To open the thin client for use, you must use your correct password.

"Additional Classic Desktop Features"). On the Wyse Zero Desktop,

Signing Off and Shutting Down

Use the Shutdown dialog box (Classic Desktop - click Shutdown in the Connect Manager or Desktop Menu; Wyse Zero Desktop - click the Shutdown icon on the Wyse Zero Toolbar) to select the available option you want.

Tip

You can also configure automatic behavior after all desktop sessions are closed by using the Remote Connections dialog box (see "Remote Connections") or the AutoSignoff parameter in a wnos.ini file (see "Central Configuration: Automating Updates and Configurations").

Getting Started 7

Use the following guidelines (depending on user privilege, some options may not be available for use):

Table 1 Shutdown dialog box options

Option What It Does Sign-off from account Allows you to sign off from the current open account (the

Login dialog box appears and is ready for another user). Lock Terminal Locks the thin client from use until you log in again. Shutdown the system Turns off the thin client. Restart the system Logs off the user account (the Login dialog box appears

after the thin client restarts).

Reset the system setting to factory default

Appears for high-privileged users/administrators only. This

option allows you to reset the thin client to factory defaults

(see "Resetting to Factory Defaults Using Shutdown

Reset").

8 Chapter 2

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3 Not able Wy se ThinOS Features

This chapter includes:

• "Login Dialog Box Features"

• "Accessing System Information"

• "Manually Configuring Global Connection Settings"

• "Additional Wyse Zero Desktop Features"

• "Additional Classic Desktop Features"

While the Login dialog box allows you to log in to the server, it also allows you to obtain system information, configure thin client settings, and shut down the thin client.

Use the following guidelines

• Sys Info - Click the Sys Info button to open the System Information dialog box and view the thin client system information such as System Version, IP Address, information on devices connected to your thin client, event logs, and so on (see "Accessing System Information").

• Admin Mode - Click the Admin Mode button to configure various settings locally on the thin client (not broker desktop configurations). For example, you can choose to manually configure the Citrix Xen Broker Server URL (or override the URL that is centrally defined by file servers) by using the Remote Connections dialog box as described in

Tip

By default there is no password needed for Admin Mode button use. You can password protect the Admin Mode button (to require login credentials) by using the AdminMode parameter in a wnos.ini file (see Reference Guide:

Wyse ThinOS

• Shutdown - Click the Shutdown button to open and use the Shutdown dialog box to sign-off, shut down, restart, reset the system setting to factory default s, a nd so on (see "Signing Off and Shutting Down").

"Remote Connections."

INI Files).

10 Chapter 3

Accessing System Information

Use the System Information dialog box to view the following system information (Classic Desktop - click System Information in the Desktop Menu; Wyse Zero Desktop -click the

System Information icon on the Wyse Zero Toolbar):

• General Tab - Displays general information such as System Version, Serial Number, Boot From, Memory Size (Total and Free), Terminal Name, IP Address, Net Mask, Gateway, and DHCP Lease.

• Devices Tab - Displays information about devices such as the CPU Speed, ROM Size, Monitor, Parallel Ports, Ethernet Speed, Memory Speed, NAND Size, Resolution, Serial Ports, and the thin client MAC Address.

• Copyright/Patents Tab - Displays the software copyright and patent notices.

• Event Log Tab - Displays the thin client start-up steps (normally beginning from System Version to Checking Firmware) or error Messages that are helpful for debugging problems.

• Status Tab - Displays status information about TCP performance-related parameters, CPU Busy , System Up T ime , Wireless performance-related parameters, Fre e Memory, and DHCP lease time remaining.

Manually Configuring Global Connection Settings

If you do not use INI files to provide central configuration (global connection settings) to users, you can click Global Connection Settings (in the Connect Manager for the Classic Desktop; in the List of Connections for the Wyse Zero Desktop) to open and use the Global Connection Settings dialog box to configure settings that affect all of the connections in your list of connections.

Tip

For information on configuring the thin client using INI files (recommended), refer to Reference Guide: Wyse ThinOS configuring the thin client locally using dialog boxes, refer to Connectivity Options" and "Configuring Local Settings Options."

INI Files. For information on

"Configuring

Notable Wyse ThinOS Features 11

Use the Session tab to select the check boxes you want for the options that are available to all sessions (the Smart Cards check box specifies the default setting for connecting to a smart card reader at startup).

Tip

ICA sessions always have automatic connection to attached smart card readers. When using the Disks check box for automatic connection to connected USB sticks, use the following guidelines:

- Support is for VF AT File System only, be sure that the USB stick yo u use is formatted to FAT16 or FAT32.

- More than one disk can be used at the same time, however, the maximum number of USB sticks (including different subareas) is 12.

- It recommended that you use Windows XP, Windows Server 2003, or Windows Server 2008 for the server.

- Be sure to save all data and sign off from the se ssion mapping the USB stick before removing the USB stick.

Use the ICA tab to select the check boxes you want for the options that are available to all ICA sessions. Note the following:

Map to - When a drive is entered, maps a disk under the drive. Map all disks under (z:) - When selected, maps all disks under the Z drive.

Use the RDP tab to enable or disable Network Level Authentication (NLA). The NLA authentication method verifies users before they ar e allowed to connect with a full Remo te Desktop connection.

12 Chapter 3

Additional Wyse Zero Desktop Features

This section includes information on:

• "Wyse Zero Interactive Desktop Guidelines"

• "Wyse Zero Toolbar"

• "List of Connections"

Wyse Zero Interactive Desktop Guidelines

The Wyse Zero Desktop has a Wyse default background with the Wyse Zero Toolbar at the left of the screen.

Use the following guidelines:

• If configured to display (by an administrator), the current date and time are shown on the Wyse Zero Toolbar.

Tip

The thin client is capable of synchronizing its clock to time provided by a Simple Network Time Protocol (SNTP) server.

• Press CTRL+ALT+UPARROW to display the Wyse Zero Toolbar.

• Press CTRL+AL T+DOWNARROW to open a selection box for toggling between the desktop and currently-active connect i on s.

• Lock the thin client at any time by pressing CTRL+ALT+LEFTARROW or CTRL+ALT+RIGHTARROW.

• Keyboard shortcuts are supporte d. Use the LEFT ALT+UDERLINED LETTER on the keyboard for keyboard shortcuts (the RIGHT ALT+UDERLINED LETTER combination is not currently supported).

•Use the Peripherals dialog box to switch the left and right buttons (see "Peripherals.").

• In addition to the standard two-button mouse, the thin client supports a Microsoft Wheel Mouse (used for scrolling). Other similar types of a wheel mouse may or may not work.

• Press PRINT SCREEN to capture a full desktop or ALT+PRINT SCREEN to capture the active window.

• You can copy and paste between application sessions and between sessions and the desktop, however, this function depends on session server configurations.

Notable Wyse ThinOS Features 13

Wyse Zero Toolbar

The Wyse Zero Toolbar usually appears at the left edge of the Wyse Zero Desktop. However, dep ending on administrator configurations, the toolbar can be removed or hidden (shown only when a user moves the mouse pointer over the left edge of the desktop screen).

Table 2 Toolbar icons

Icon What It Does

Home Opens the list of available connections (see "List of

System Information Displays thin client system information (see "Accessing

System Settings Opens the System Settings menu to configure thin client

Connections").

System Information").

system settings and perform diagnostics (see "Configuring Connectivity Options," "Configu ring L ocal Settin gs Op tions ," and "Central Configuration: Automating Updates and Configurations").

Shutdown Terminal Click the Shutdown Terminal icon to use the Shutdown

options available on the thin client (see "Signing Off and Shutting Down"). Note that the Shutdown Terminal icon does not display on the toolbar when using the Admin Mode button to configure system settings.

Tip

Administrators can configure the toolbar settings using either a dialog box (see

"Remote Connections") or the SysMode parameter in the wnos.ini file

(see Reference Guide: Wyse ThinOSTM INI Files).

14 Chapter 3

List of Connections

On the Wyse Zero Toolbar, you can click the Home icon to open your list of assigned connections (in some cases the list may contain only default connections).

Use the following guidelines (depending on user privilege level, some options may not be available for use):

Table 3 Connection Options

Option What It Does

Name of the

connection

Restart icon Restarts the connection (useful when a connection is not

Quick Disconnect

icon

Edit icon Opens the Connection Settings dialog box (see "Advanced

Configuring Global

Connection Settings

Opens the connection you want to use (all open connections display a blue icon to the left of the connection name in the list).

functioning properly or you need to reboot the connection).

Closes the connection (the Close icon is grayed out for connections that are not open).

Details on Configuring ICA and RDP Connections") to change the connection options (depending on user privilege level, editing options may not be available for use).

If you do not use INI files to provide global connection settings, you can click Global Connection Settings to open and use the Global Connection Settings dialog box to configure settings that affect all of the connection in the list (see "Manually Configuring Global Connection Settings").

Notable Wyse ThinOS Features 15

Additional Classic Desktop Features

This section includes information on:

• "Classic Interactive Desktop Guidelines"

• "Shortcut Menu"

• "Connect Manager"

Classic Interactive Desktop Guidelines

The Classic Desktop has a Wyse default background with a horizontal taskbar at the bottom of the screen. The number of icons that can be displayed o n the deskto p de pends on the desktop resolution and administrator configuration.

Use the following guidelines:

• Icons representing available server connections and published applications are displayed on the background. Hovering the mouse pointer over an icon pops-up information about the connection. Right-clicking (or left-clicking if the mouse buttons are reversed) on an icon opens a Connection Settings dialog box which displays additional information about the connection.

• A server connection/published application can be opened by double- clicking a desktop icon or a user can navigate to the desktop icon they want by using tab key and pressing Enter to initiate the connection.

•The Desktop Menu may be opened by clicking the mouse button on the desktop background or by clicking on the User Name on the taskbar.

• If configured to display (by an administrator), the volume control is displayed in the right corner of the taskbar and the current time and date are shown when the cu rsor is placed on the time.

Tip

The thin client is capable of synchronizing its clock to time provided by a Simple Network Time Protocol (SNTP) server.

• Press CTRL+ALT+UPARROW to toggle between window display modes.

• Press CTRL+AL T+DOWNARROW to open a selection box for toggling between the desktop, Connect Manager, and currently-active connections.

• Lock the thin client at any time by pressing CTRL+ALT+LEFTARROW or CTRL+ALT+RIGHTARROW.

• Keyboard shortcuts are supporte d. Use the LEFT ALT+UDERLINED LETTER on the keyboard for keyboard shortcuts (the RIGHT ALT+UDERLINED LETTER combination is not currently supported).

•Use the System Preference dialog box to switch the left and right buttons (see "System Preferences").

• In addition to the standard two-button mouse, the thin client supports a Microsoft Wheel Mouse (used for scrolling). Other similar types of a wheel mouse may or may not work.

• You can copy and paste between application sessions and between sessions and the desktop, however, this function depends on session server configurations.

16 Chapter 3

Shortcut Menu

Right-clicking on the desktop provides a Shortcut Menu with the following options:

• Administrator Mode - Allows administrators to configure various settings locally on thin client.

• Hide all windows - Brings the full desktop to the foreground.

• Copy to clipboard - Copies an image of the full screen, current window, or event log to the clipboard. The clipboard contents can then be pasted to an ICA or an RDP session.

• Purge clipboard - Discards the contents of the clipboard in order to free up memory.

• Group Sessions - Enables you to open more than three ICA or three RDP or three ICA seamless sessions. The sessions will be displayed as a group on the taskbar.

• Lock Terminal - Puts the thin client in a locked state if the user has signed on to the system with a password. The thin client can only be unlocked using the same password.

Desktop Menu

Clicking the User Name (User Name is the user who is logged-on and is located at the bottom-left side of the taskbar), or clicking on the desktop, opens the Desktop Menu with the following options (for High-privileged and Low-privileged users only):

• System Setup - Provides access to the following local system setup dialog boxes:

• Network Setup - Allows selection of DHCP or manual entry of network settings, as

well as entry of locations of servers essential to thin client operation. This menu selection is disabled for Low-privileged users. See

• Remote Connections - Allows you to configure thin client network connections

including ICA, RDP, Citrix Xen, VMware View, and other broker server connections. See

"Remote Connections."

• Central Configuration - Allows you to configure thin client central connection

settings such as file server and optional Wyse Device Manager server settings. See "Central Configuration."

• WAN Setup - Allows you to configure thin client WAN.

• System Preference - Allows user selection of thin client parameters that are a

matter of personal preference. See

• Display - Allows you to configure the monitor resolution and refresh rate. See

"Display."

• Peripherals - Allows you to select the peripherals settings such as keyboard,

mouse, volume, and touch screen settings. See

• Printer - Allows configuration of network printers and local printers that are

connected to the thin client. See

• System Information - Provides thin client system information. See "Accessing System Information."

• Applications - Contains a submenu of all locally configured applications and is populated with published applications when a user is signed on using either PNLite or PNAgent.

"System Preferences."

"Printers."

"Network Setup."

"Peripherals."

Notable Wyse ThinOS Features 17

• Network Test - Opens a submenu from which the Ping and T ra ce Route tools can be used to check the integrity of the network connection. See Trace Route."

• View INI Settings - Opens a submenu from which the wnos.ini and user.ini windows can be opened to view the contents of the files. See

• Shutdown - Opens the Sign-off/Shutdown/Shutdown/Restart the System dialog box. See

Connect Manager

Clicking Connect Manager on the taskbar opens the Connect Manager. The Connect Manager has a list of connection entries and a set of command buttons available for use

with the connections.

Tip

Non-privileged users cannot view the Connect Manager.

"Using Ping" and "Using

"System Tools."

"Signing Off and Shutting Down."

The command buttons available depend on the privileges of the user and administrator configuration; the following default examples are typical:

• High-privileged user - Includes Connect, New, Settings, and Sign-off.

• Low-privileged user - Includes Connect, Settings, and Sign-off.

• Stand-alo n e user - Includes Connect, New, Settings, and Delete.

Tip

If set by an administrator (enablelocal=yes in the user.ini/wnos.ini file), High-privileged and Low-privileged users will have the Delete command button available instead of the Sign-off command button).

The use associated with these command buttons also depends on user privilege. For example, Settings allows a High-privileged user to view and edit connection definitions, while it allows a Low-privileged user to only view connection definitions.

Tip

Guest user privileges are determined by an admi n istr at or.

18 Chapter 3

The Connect Manager command buttons include:

• Connect - To make a connection, select a connection from the list and click Connect.

• New - Clicking New opens the Connection Settings dialog box either directly or through the Connection Protocol menu selection for creating a new connection definition (for more information on the Connection Settings dialog box, refer to "Advanced Details on Configuring ICA and RDP Connections"). The new locally-defined connections are added to the connection list. Be aware of the follo wing information:

• High-privileged user - Typically, all locally-defined connection definitions are

temporary and are lost when the user logs off and when th e thin client restarts or is shut down. However, if config ured by an administrator (enablelocal=yes), locally-defined connection definitions can be saved in these cases.

• Stand-alo n e user - Locally-defined connections are retained when the thin client

restarts or is shut down (there is no individual log-on). Network configuration settings must be made locally.

• Properties - Clicking Properties opens the Connection Settings dialog box for the selected connection (for more information on the Connection Settings dialog box, refer to the following information:

• High-privileged user - Can view and edit the definitions for the currently-selected

connection. Edits are not permanently retained when the user signs-off.

• Low-privileged user - Cannot create or edit connections, but can view connection

definitions.

• Stand-alo n e user - Can permanently modify the persistent connections (except

when PNAgent/PNLite services are used).

• Sign-off - To sign-off from the thin client, click Sign-off.

• Delete - To delete a connection, select a connection from the list and click Delete.

• Reset VM - To reset a virtual connection, select a virtual connection from the list and click Reset VM.

• Global Connection Settings - If you do not use INI files to provide global connection settings, you can click Global Connection Settings to open and use the Global Connection Settings dialog box to configure settin gs that affect all of the connections in the list (see

"Advanced Details on Configuring ICA and RDP Connections"). Be aware of

"Manually Configuring Global Connection Settings").

4 Configuring Connectivity Options

You can configure the following Connectivity options using thin client dialog boxes (depending on user privilege level, some options may not be available for use):

• "Network Setup"

• "Remote Connections"

• "Central Configuration"

Tip

While it is not recommended to use thin client dialog boxes for configuring Connectivity options, they are available in case you want to temporarily override central default configurations or you do not have the option to set up central configuration (smaller environments). In general, it is recommended that you use central configuration to enable you to automatically push updates and any desired default configuration to all thin clients in your Wyse ThinOS environment (see "Central Configuration: Automating Updates and Configurations").

To access Connectivity options:

• Wyse Zero Desktop - click the System Settings icon on the Wyse Zero Toolbar (administrators can also click the Admin Mode button on the Login dialog box).

• Classic Desktop - click User Name (User Name is the user who is logged-on and is located at the bottom-left side of the t askbar), and select System Setup.

20 Chapter 4

Network Setup

The Network Setup dialog box allows you to configure thin client network settings .

Tip

If required by the operating environment, the network administrator may disable access to this dialog box. Specifically, it cannot be accessed by Low-privileged and Non-privileged users (and not until after log-on if using PPPoE access).

Use the following guidelines for the General tab:

• Ethernet Speed - Normally the default (Auto-Detect) should be selected, but another selection can be made if automatic negotiation is not supported by your network equipment. Selections include Auto-Detect, 10 Mb Half-Duplex, 10 Mb Full-Duplex,

100 Mb Half-Duplex, 100 Mb Full-Duplex.

Tip

The 10 Mb Full-Duplex option can be selected locally at the device, however, this mode may need to be negotiated through Auto-Detect.

• No local LAN, invoke PPPoE only - Select this option if the thin client will access a network through a PPPoE connection.

• Dynamically allocated over DHCP/BOOTP - Selecting this option enables the thin client to automatically receive information from the DHCP server. The network administrator must configure the DHCP server (using DHCP options) to provide information. Any value provided by the DHCP server will replace any value entered locally on the Options tab, however, locally entered values will be used if the DHCP server fails to provide replacement values.

• Statically specified IP Address - Select this option to manual enter the IP Address, Subnet Mask, and Default Gateway: IP Address - Must be a valid network address in the server environment. The network administrator must provide this information. Subnet Mask - Enter the value of the subnet mask. A subnet mask is used to gain access to machines on other subnets. The subnet mask is used to differentiate the location of other IP addresses with two choices: same subnet or other subnet. If the location is other subnet, messages sent to that address must be sent through the Default Gateway, whether specified through local configuration or through DHCP. The network administrator must provide this value.

Configuring Connectivity Options 21

Default Gateway - Use of gateways is optional. Gateways are used to interconnect multiple networks (routing or delivering IP packets between them). The default gateway is used for accessing the Internet or an intranet with multiple subnets. If no gateway is specified, the thin client can only address other systems on the same subnet. Enter the address of the router that connects the thin client to the Internet. The address must exist on the same subnet as the thin client as defined by the IP address and the subnet mask. If DHCP is used, the address can be supplied through DHCP.

• DHCP Vendor ID - Shows the DHCP Vendor ID when the Dynamically allocated over DHCP/BOOTP option is selected.

• DHCP UserClass ID - Shows the DHCP UserClass ID when the Dynamically allocated over DHCP/BOOTP option is selected.

Use the following guidelines for the Name Servers tab:

• DNS Domain and DNS Servers - Use of DNS is optional. DNS allows you to specify remote systems by their host names rather than IP addresses. If a specific IP address (instead of a name) is entered for a connection, it rather than DNS will be used to make the connection. Enter the DNS Domain and the network address of an available DNS Server. The function of the DNS Domain entry is to provide a default suffix to be used in name resolution. The values for these two boxes may be supplied by a DHCP server. If the DHCP server supplies these values, they will replace any locally configured values. If the DHCP server does not supply these values, the locally configured values will be used.

Tip

You may enter two DNS Server addresses, separated by a sem ico lo n, comma, or space. The first address is for the primary DNS server and the second is for a backup DNS server.

• WINS Servers - Use of WINS is optional. Enter the network address of an available WINS name server. WINS allows you to specify remote systems by their host names rather than IP addresses. If a specific IP address (instead of a name) is entered for a connection, it rather than WINS will be used to make the connection. These entries can be supplied through DHCP if DHCP is used. DNS and WINS provide essentially the same function, name resolution. If both DNS and WINS are available, the thin client will attempt to resolve the name using DNS first and then WINS.

Tip

You may enter two WINS Server addresses (primary and secondary), separated by a semicolon, comma, or space.

22 Chapter 4

Use the following guidelines for the Options tab:

• DHCP Option IDs - Enter the supported DHCP options (each value can only be used once and must be between 128 and 254). For information on DHCP options, refer to "Configuring DHCP (DHCP Options)."

• Show WAN configuration on System Settings - Allows you to show the WAN configuration on the System Settings submenu.

• Tcp Timeout - Enter the number of 30 seconds for the timeout value of a TCP connection. The value must be between 1 and 255 which means the connection timeout value is from 1x30 seconds to 255x30 seconds.

Use the following guidelines for the Security tab:

• Access Type - (For Wireless Option Only) Select the access type option (either None, WPA_Personal, WPA2_Personal, WPA_Enterprise, or WPA2_Enterprise) to be used for this wireless communication link. WPA_Personal and WPA2_Personal - Wi-Fi Protected Access (WPA)_Pre-Shared Key (PSK) encryption can be enabled by selecting one of these options (WPA was designed to improve upon the security features of WEP; WPA2 provides government grade security). WPA_Enterprise and WPA2_Enterprise - Wi-Fi Protected Access (WPA)_Enterprise encryption can be enabled by selecting one of these options (WPA2-Enterprise verifies network users through a server. WPA2 is backward compatible with WPA).

• Enable IEEEE 802.1x authentication - Select this check box to enable this authentication and activate the EAP Type list of options.

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Wyse C10LE, R10L, S10, V10L Dual DVI, V10LE Administrator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual