Page 1
User manual
Coffee machine WMF 500
en - Type 030 300
Page 2
Press briefl y: 1x Espresso
Keep pressed down:
2x Espresso
Press briefl y: 1x Café Crème
Keep pressed down:
2x Café Crème
Press: 1x Capuccino
Preparing milk
Start: Press button
Stop: Press button
Preparing hot water
Start: Press button
Stop: Press button
C-button
Stop the procedure
Back without change
P-button
Call up programs
Confi rm selection
Minus-button
Browse backwards
Reduce value
Reduce strength of coffee
Plus-button
Browse forwards
Increase value
Increase strength of coffee
Ready-to-operate display
The descriptions in this user manual always assume
that coffee-machine is ready to operate.
Page 3
1
14
12
9
8
10
2
3
6
7
11
4
15
13
5
Legend
1 Cup storage
2 On/Off -switch
3Function keys
4 All-in-one spout
5 Cover for mains plug
6Water tank
7 Drip tray with drip tray grid
8 Coffee grounds container
9 Hot water spout
10 Beverage buttons
11 D is pl ay
12 Bean container lid
13 Lid for ground coffee insert
14 Brewing unit lid
15 Br ewing un it
Leave this page folded out while reading the user manual.
This will give you an overview of the complete coffee machine, including all its components.
The positions
1 15
...
are dealt with again in the individual chapters.
Page 4
1 For your safet y . . . . . . . . . . . . . . . . 1
1.1 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Hazard instructions . . . . . . . . . . . . . . . . . . . . 2
2 Initial setup . . . . . . . . . . . . . . . . . . 5
2.1 Scope of supply . . . . . . . . . . . . . . . . . . . . . . . 5
2.2 Installation and connection . . . . . . . . . . . . . 6
2.3 Testing the water hardness. . . . . . . . . . . . . . 6
2.4 Insert the WMF water fi lter . . . . . . . . . . . . . 7
2.5 Filling the water tank . . . . . . . . . . . . . . . . . . 8
2.6 Filling the coffee bean hopper . . . . . . . . . . . 8
2.7 Initial setting . . . . . . . . . . . . . . . . . . . . . . . . 10
3 Operation . . . . . . . . . . . . . . . . . . . 15
3.1 Switching on or switching off the
automatic coffee machine . . . . . . . . . . . . . 15
3.1.1 Switching on . . . . . . . . . . . . . . . . . . . . . . . . 16
3.1.2 Switching off . . . . . . . . . . . . . . . . . . . . . . . 17
3.2 Preparing beverages . . . . . . . . . . . . . . . . . . 17
3.2.1 Preparing milk . . . . . . . . . . . . . . . . . . . . . . . 18
3.2.2 Coffee at the touch of a button . . . . . . . . 18
3.2.3 Set the coffee strength for the next
beverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.2.4 Coffee preparation using ground coffee . 20
3.2.5 Preparing milk and milk foam . . . . . . . . . . 21
3.2.6 Hot water dispensing . . . . . . . . . . . . . . . . . 22
3.2.7 Cancel beverage preparation . . . . . . . . . . . 22
3.3 Carry out the settings . . . . . . . . . . . . . . . . . 22
3.3.1 Beverage settings . . . . . . . . . . . . . . . . . . . . 23
3.4 Basic settings . . . . . . . . . . . . . . . . . . . . . . . . 25
3.5 Set the grinding degree . . . . . . . . . . . . . . . 28
3.6 Read counters . . . . . . . . . . . . . . . . . . . . . . . 29
4 Care . . . . . . . . . . . . . . . . . . . . . . . 31
4.1 Care overview . . . . . . . . . . . . . . . . . . . . . . . 31
4.2 Customer Care programmes . . . . . . . . . . . . 32
4.2.1 Calling up the customer care
programmes . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.2.2 Warm-up rinse . . . . . . . . . . . . . . . . . . . . . . . 34
4.2.3 Milk system rinse . . . . . . . . . . . . . . . . . . . . . 34
4.2.4 Machine-cleaning - Cleaning
programme . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4.2.5 Replace water fi lter . . . . . . . . . . . . . . . . . . . 38
4.2.6 Descale automatic coffee machine . . . . . 40
4.3 Manual cleaning . . . . . . . . . . . . . . . . . . . . . 45
4.3.1 Clean the milk system . . . . . . . . . . . . . . . . . 45
4.3.2 Clean the steam nozzle . . . . . . . . . . . . . . . . 47
4.3.3 Clean the brewing unit . . . . . . . . . . . . . . . . 48
4.3.4 General cleaning . . . . . . . . . . . . . . . . . . . . . 51
4.4 Lubricating the O-rings . . . . . . . . . . . . . . . 53
4.4.1 Lubricating O-Ring on the water tank . . . 53
4.4.2 Lubricating O-ring of brewing unit . . . . . . 54
5 Display messages and
malfunctions . . . . . . . . . . . . . . . . 55
5.1 Messages on the display . . . . . . . . . . . . . . . 55
5.2 Problems without error display . . . . . . . . . 63
6 Transport and Disposal . . . . . . . . . 66
7 Guarantee, warranty and
customer service . . . . . . . . . . . . . 67
8 Technical data . . . . . . . . . . . . . . . 68
9 Index . . . . . . . . . . . . . . . . . . . . . . 69
10 Publisher Information. . . . . . . . . . 72
Table of contents
Page 5
ii
Preliminary comments
Congratulations on choosing your new WMF 500 coffee machine.
The WMF 500 is equipped with the key components of a professional WMF coffee machine - the basis for your enjoyment of a perfect coffee.
Before starting
Read this user manual before you start preparing the coffee. Only then you can use all the functions, operate your WMF 500 safely and treat
yourself to a wonderful cup of coffee.
Signs and symbols
The symbols used for hazard instructions and their signifi cance
Hazard!
Hazard of being injured!
Hazard!
Risk of burns and scalding!
Hazard!
Potentially lethal hazard due to electric
shock!
Caution!
Risk of possible material damage!
Tips and instructions
Useful information and tips Cross reference
Page 6
For your safety
1
1 For your safety
Maximum possible safety of devices is one of the characteristics of WMF products to which we give our
special attention. The integrated safety devices of WMF 500 are, however, only effective if you follow the
following safet y instructions.
1.1 Intended use
The WMF 500 coffee machine is a single-cup coffee machine for espresso and café crème as well as milk
coffee specialities such as cappucino, for private use. Each portion is freshly brewed at the touch of a
button. Hot water, milk foam and milk are added by the start-stop function.
Both coffee beans can be used via the grinder as well as ground coffee via a feed chute.
The WMF 500 coffee machine is to be exclusively used for preparing espresso/coffee, the foaming and
dispensing of milk and for preparing hot water.
The device is designed for the preparation of a max. of 20 cups of coffee a day, and at most 6000 brews
in 2 years.
The WMF 500 is not to be used by children or persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
Children should be supervised to ensure they do not play with the appliance. The WMF 500 is intended to
be used in household and similar applications as staff kitchen areas in shops, offi ces and other working
environments; farm houses; by clients in hotels, motels and other residential type environments; bed and
breakfast type environments.
After 6000 brews the device should be serviced at the WMF Service Centre.
In case of misuse, incorrect connection, incorrect operation, improper repair or non-compliance with
the above specifi cations, no liability will be accepted for any damage. No liability whatsoever is accepted
for damage caused by neglecting cleaning or descaling or by using other cleaning products or scaling
products than those supplied by WMF. In such cases, all warranty claims are void.
Page 7
For your safety
2
1.2 Hazard instructions
Despite all safety precautions, there is a hazard potential associated with each device if handled
improperly. Therefore, follow the instructions below when handling your automatic coffee machine to
avoid injuries and health hazards:
Hazard!
Possible injuries due to the grinders!
As long as your coffee machine is switched on and connected to the power supply, the grinder of your
coffee machine can start up and you may suffer injury.
> When you want to clean the coffee bean hopper, switch off the automatic coffee machine and remove
the mains plug.
Hazard!
Possible risk to life due to electric shock!
Water or other fl uids that have seeped into your coffee machine can lead to life-threatening electric
shocks.
> Do not clean your automatic coffee machine under running water, with steam cleaners or with steam
jets.
> Appliance must not be immersed.
> Do not use any tools or similar instruments.
> In case the mains cable gets damaged, it must be replaced by a special mains cable that is available
from WMF.
Page 8
For your safety
3
Hazard!
Probable risk of burns or scalding due to hot components or steam and hot liquids!
The all-in-one spout and the hot water spout are very hot while in operation and on contact can cause
burns. Hot beverages and escaping steam can scald you.
> Do not touch the all-in-one spout, the hot water spout or the direct adjoining surfaces of your
automatic coffee machine.
> Avoid contact with the escaping steam and handle the hot beverage with care.
Hazard!
Possible health hazard!
If you neglect to clean the milk unit or the water tank, or if you use comestibles or liquids other than coffee, drinking water or milk, your health may be impaired.
> Clean the machine regularly in accordance with the instructions in Chapter “4 Care” on page 31.
> Use only clean, cold drinking water to fi ll the water tank and use only milk in the milk system of your
automatic coffee machine.
Page 9
For your safety
4
Hazard!
Possible health hazard due to cleaning agents or descaling agents.
Cleaning agents and descaling agents are irritants and become very hot while executing the cleaning
programmes. Cleaning agents and descaling agents can affect your health. Cleaning agents and descaling
agents can damage the plastic parts of the automatic coffee machine and other articles and textiles.
> Use only the WMF cleaning agent and descaling agent.
> Avoid any contact with cleaning agent or descaling agent.
> Keep the cleaning agent and descaling agent away from children.
> Never ingest the cleaning agent and descaling agent or mix them with other cleaning agents and
descaling agents or other chemicals.
> Even if you are only breaking off from the cleaning activity briefl y, wash your hands after cleaning
your automatic coffee machine.
> Do not eat or drink during the cleaning programmes.
> Ensure that there is adequate ventilation when the cleaning programmes are running.
Page 10
5
Initial setup
2 Initial setup
Now you are only few steps away from preparing a perfect cup of coffee.
In this chapter you can learn step-by-step how you can start operating your WMF 500.
2.1 Scope of supply
> Check the scope of supply for completeness.
Legend
1 WMF 500 Automatic cof fee machine
2 WMF Milk system cleaner
WMF 500 document set
3User manual
4 Carbonate hardness test
WMF 500 accessories
5
Brown milk nozzle for
non-refrigerated milk
6Multitool
7 WMF cleaning tablets
8 Small cleaning brushes
9
WMF lubricant/grease
for sealing rings
10
WMF water fi lter with
cartridge adapter
11
Milk hose with white milk
nozzle for refrigerated milk
(preinstalled)
12 Mains cable
1
2
3
4
5
9
8
7
6
12
11
10
Page 11
Initial setup
6
2.2 Installation and connection
> Unpack the automatic coffee machine.
> Place the automatic coffee machine on a stable, horizontal surface that is waterproof and
heat-resistant.
5a
7a
5b
> Remove the cover (5a) from the back.
> Connect the mains cable (5b) provided with the automatic coffee machine.
> Connect the plug to an earthed socket.
> Insert the drip tray with drip tray grid (7a) into the automatic coffee machine.
2.3 Testing the water hardness
> Dip the carbonate hardness-test strip provided (for about 5 seconds) in your tap water.
30 seconds later, you can read the degree of hardness with the help of the colour scale on the test strip
package.
5
7
Page 12
Initial setup
7
Enter this value during setup.
2.4 Insert the WMF water fi lter
The optional WMF water fi lter protects your automatic coffee machine from scaling.
There is no need for a water fi lter if the water hardness range is between 0 and 4.
> Remove the water tank from the automatic coffee machine.
> Remove the water fi lter accessory parts from the coffee grounds container.
6a
6b
6d
6c
> Remove the sieve (6a) from the water tank and put in a safe place.
> Pull the locking device (6b) on the cartridge adapter upwards.
6
Page 13
Initial setup
8
> Clip the cartridge adapter (6c) onto the water outlet spout from above.
> Press the locking device on the cartridge adapter downwards.
> Attach the new water fi lter cartridge (6d) to the cartridge adapter.
2.5 Filling the water tank
Caution!
Possible damage to your automatic coffee machine due to unsuitable liquids!
Liquids other than drinking water can damage your coffee machine or can result in clogging.
> Fill the water tank of your automatic coffee machine only with clean, cold drinking water.
> Never fi ll the water tank with hot water, mineral water or milk.
> Remove the water tank from the automatic coffee machine.
> Rinse the water tank thoroughly with tap water.
> Fill the water tank with cold tap water.
> Slide the water tank into the coffee machine with the lid fi tted in position.
2.6 Filling the coffee bean hopper
Once unpacked, roasted coffee loses its aroma in few days.
Therefore, pour only as many coffee beans in the coffee bean hopper as you expect to use in the next
few days. So that you can enjoy the full aroma of your coffee, it is better to frequently refi ll with beans.
Page 14
Initial setup
9
Each coffee machine is thoroughly inspected and tested before delivery, therefore there may be coffee
grounds in the grinders.
Hazard!
Possible injuries due to the grinders!
As long as your automatic coffee machine is switched on and connected to the power supply, the grinder
of your automatic coffee machine can start up and you may suffer injury.
> Do not reach into the coffee bean hopper of your automatic coffee machine.
Caution!
Possible damage to your automatic coffee machine due to foreign bodies!
Foreign bodies that are present in the coffee bean hopper can damage the grinders.
> Make sure that no foreign bodies (e.g metal parts) are present in the coffee bean hopper.
> Pour only appropriate coffee beans into the coffee bean hopper.
12a
12b
12c
12
Page 15
Initial setup
10
> Open the lid (12a) of the coffee bean hopper.
> Fill the hopper (12b) with coffee beans.
> Close the lid (12c).
2.7 Initial setting
> Press the On/Off switch for about 3 seconds.
The setup program begins.
> Set the desired language with
–
or
+
.
> Confi rm the language with
P
button.
The setup program now guides you through the basic settings.
> Set the current time with
–
or
+
(hh = hours in two digits, mm = Minutes in two digits).
> Confi rm the time with
P
button.
Cup volume: max. 250 g
Setting the time
Page 16
Initial setup
11
> Set the current date with
–
or
+
(dd = day in two digits, mm = Month in two digits,
yyyy = Year in four digits).
> Confi rm the date with
P
button.
> Set the time after which the machine automatically switches off
after the last beverage preparation with
–
or
+
.
> Confi rm your selection with
P
button.
For a setting at "0 Minutes" the machine does not switch off
automatically.
You can choose between 4 energy saving modes.
> Please note the following information.
> Set the energy saving mode with
–
or
+
.
> Confi rm your selection with
P
button.
Setting the date
Switch off time
Energy saving modes
Page 17
Initial setup
12
The WMF 500 is equipped with 4 different energy saving modes:
> Set the result of the carbonate hardness test with
–
or
+
.
> Confi rm the water hardness with
P
button.
Energy saving mode Method of working of the WMF 500 Percentage of maximum
consumption
(determined as per
SAFE*)
1
Both heaters are continuously ready for use.
Coffee, milk , milk foam and hot water can be dispensed without having to wait. 100 %
2
(Factor y setting)
Hot water is held at operating temperature continuously. Cof fee, milk,
milk foam and hot water can be dispensed without having to wait.
The steam heater goes to stand-by after 5 minutes.
89 %
3
Both heaters go to stand-by after 5 minutes. Coffee, milk, milk foam
and hot water can be dispensed after a short waiting period.
83 %
4
The coffee heater goes to stand-by after 5 minutes . Coffee and hot water
can be dispensed after a short waiting period. The steam heater is off.
Milk and milk foam can be dispensed after a short waiting period.
52 %
* Measuring method as per SAFE
Setting water hardness
Page 18
Initial setup
13
> With
–
or
+
, select whether you use a water fi lter (recommended
for water hardness greater than 5 °dKH).
> Confi rm your selection with
P
button.
If water fi lter is set to "Yes", the fi lter will then be rinsed:
> Place a collecting vessel with approximately 2 litres capacit y
under the hot water spout.
While rinsing the fi lter unusual noises are heard. This is normal. The
noises end during the fi lter rinse.
> Fill the water tank with cold tap water.
> Place the lid on the water tank.
> Slide the water tank gently into the automatic coffee machine.
Is water fi lter used?
Rinsing water fi lter
Page 19
Initial setup
14
Caution!
Danger of scalding!
After the coffee system is rinsed, a strong jet of steam may be emitted from the machine.
After the machine is heated up, the coffee system is rinsed. This
warms up all the pipes.
> Place a collecting vessel for the rinse water (approx. 60 ml) under
the all-in-one spout.
The coffee system rinsing procedure lasts for about. 60 seconds.
At the end of the setup program, a test brew is carried out.
> Place an appropriate suitable drinking vessel under the all-in-one
spout.
> Confi rm with
P
.
The test brewing starts. During this test brewing, coffee grinder is
fi lled with coffee beans.
> Throw this fi rst cup of coffee away.
The WMF500 is now ready for use.
Page 20
Operation
15
3 Operation
In this chapter, you can learn all about the easy method of coffee preparation with the WMF 500 and
how you can individually customise your WMF 500 - entirely according to your preferences!
Hazard!
Possible risk of burns or scalding due to hot components or steam and hot liquids!
The all-in-one spout and the hot water spout are very hot while in operation and on contact can cause
burns. Hot beverages and escaping steam can scald you.
> Do not touch the all-in-one spout or hot water spout!
> Avoid contact with the escaping steam and handle the hot beverage with care.
3.1 Switching on or switching off the automatic coffee machine
While switching the automatic coffee machine on or off, the machine automatically starts a coffee
system rinse. This requires an adequate volume of water in the water tank at all times.
> Empty the drip tray regularly, since the rinse water (approx. 60 ml) is emptied into the drip tray
through the all-in-one spout.
You can also put a collection vessel under the spout to catch the rinsing water.
Page 21
Operation
16
3.1.1 Switching on
> Press the on/off switch.
> Make sure that the drip tray is in place.
You will be reminded about this every time you switch on by a
message on the display.
Your automatic coffee machine heats up and performs a coffee
system rinse. This warms up all the pipes.
The coffee system rinsing procedure lasts for about. 60 seconds.
From switch-on to
operational readiness
in about 2 minutes
Page 22
Operation
17
Your automatic coffee machine is now ready for operation.
3.1.2 Switching off
> Press the on/off switch for about 3 seconds.
> Place a collecting vessel for the rinse water (approx. 60 ml) under the all-in-one spout.
Tip: For quick switching off: Press the on/off switch fi rst, even after adding milk, then you will be
prompted to actuate milk system rinsing. If you prepare this fi rst, then the machine will switch off
automatically.
Follow the display instructions.
The machine switches off.
3.2 Preparing beverages
Coffee beverages are prepared by touching the beverage button on the control panel.
If you wish to use milk, carry out the preparations described in section 3.2.1.
Page 23
Operation
18
3.2.1 Preparing milk
Milk is a very sensitive foodstuff. Always ensure cleanliness when using milk. Open the packing only with
clean hands and tools. Always ensure that the milk is germ-free.
We recommend always storing the milk in a refrigerator and removing it only for immediate use by
connecting to your coffee machine.
> Place the refrigerated milk on the left side, next to the machine.
> Insert the milk hose, with the milk nozzle attached, into the milk container:
- the white milk nozzle for refrigerated milk (fi tted when delivered)
- the brown milk nozzle for unrefrigerated milk
The tube end with the milk nozzle should be long enough to reach the bottom of the milk container, so
that the container can be completely emptied.
3.2.2 Coffee at the touch of a button
> Place an appropriate drinking vessel under the All-in-One spout.
> Adjust the All-in-one spout to suit the height of the drinking vessel.
The All-in-One spout should not be in the uppermost position.
> Select your drink.
Page 24
Operation
19
The milk nee ds to be prepared
(Chapter 3.1.1)
Press: 1x Cappuccino
Press briefl y: 1x Espresso Press briefl y: 1x Café Crème
Keep pressed down:
2x Espresso
Keep pressed down:
2x Café Crème
The name of the beverage appears on the display. The selected beverage is prepared.
3.2.3 Set the coffee strength for the next beverage
Prior to each coffee preparation, you can decide on the desired strength of your next speciality coffee.
> Set the desired coffee strength with
–
or
+
.
The following coffee strengths are available for selection:
- Mild (about 15 % weaker than the saved setting)
- Normal (corresponds to your setting)
- Strong (about 15 % stronger than the saved setting)
Page 25
Operation
20
3.2.4 Coffee preparation using ground coffee
In addition to the coffee bean hopper, you can prepare a second type of coffee (for example, a
decaffeinated coffee) using the ground coffee feed.
Caution!
Possible malfunction of your automatic coffee machine!
Improperly ground coffee or water soluble coffee powder can block the feed chute in your automatic
coffee machine.
> Use only ground coffee in the ground coffee insert (maximum 15 g per preparation).
> Use only ground coffee whose grind level is suitable for automatic coffee machines.
> Do not use water-soluble instant coffee.
13a 13b 13c
> Place an appropriate drinking vessel under the all-in-one spout.
> Open the lid (13a) on the ground coffee inlet.
13
Page 26
Operation
21
> The display notifi es:
> Pour the ground coffee (adequate for one brew) in the ground coffee inlet (13b ).
> Close the lid (13c).
> Select your beverage using the beverage buttons (one cup).
The procedure can be cancelled with
C
button.
3.2.5 Preparing milk and milk foam
The WMF 500 prepares hot milk and milk foam at the touch of a button.
Hot milk (All-in-one spout in the uppermost position)
> Place an appropriate drinking vessel under the All-in-One spout.
> Push the All-in-One spout to the uppermost position.
> Press the milk button.
The preparation starts.
> Press the milk button again to stop the delivery.
After the milk is dispensed, the All-in-One spout should be pushed slightly downwards again.
Milk foam (All-in-one spout not in the uppermost position)
> Place an appropriate drinking vessel under the All-in-One spout.
> Push the All-in-One spout slightly downwards.
Cup volume: max. 15 g
Page 27
Operation
22
> Press the milk button.
The preparation starts.
> Press the milk button again to stop the delivery.
3.2.6 Hot water dispensing
You can dispense hot water, for example for tea, using the hot water function.
> Place a suitable drinking vessel under the hot water spout.
> Press the hot water button.
The preparation starts.
> Press the hot water button again to stop the delivery.
3.2.7 Cancel beverage preparation
You can cancel the current beverage dispensation:
> Press
C
button.
3.3 Carry out the settings
With the beverage settings, you can individually change the recipe of your coffee.
The basic settings are related to the settings for the display and the operation of the automatic coffee
machine.
Page 28
Operation
23
3.3.1 Beverage settings
Here, the recipe for your coffee specialties are set according your personal coffee preferences.
You can adjust the following settings:
- Water volume
- Coffee strength
- Milk quantity
- Pre-brew (for perfect aroma)
> Press
P
button.
> Browse with
+
for beverage setting.
> Confi rm your selection with
P
button.
Select the beverage
setting
Page 29
Operation
24
> Select the beverage for which you want to change the taste and
the composition with the help of beverage buttons.
> Set the desired water volume with
–
or
+
in steps of fi ve.
> Confi rm the water volume with
P
button.
> Set the desired coffee strength with
–
or
+
(in each case by 5 % up or down).
The ground quantity varies according to the grinding degree
setting, the used types of coffee, the humidity and several other
infl uences. The factory setting for Espresso corresponds to
approximately 9 grams.
> Confi rm the coffee strength with
P
button.
Pre-brew: Before brewing, the ground coffee is dampened with hot
water. This causes the ground coffee to swell up and the aroma of
many types of coffee can develop better.
> Set the pre-brew function on or off with
–
or
+
.
> Confi rm your setting with
P
button.
Adjusting the water
volume
Adjust the coffee
strength
Pre-brew
Page 30
Operation
25
3.4 Basic settings
Following settings can be adjusted:
Basic settings
Language* Display of time/date
Time* Special information tone
Date* Brewing temperature
Switch off time* Factory settings
Water hardness* Display contrast
Water fi lter* Energy saving mode*
Warm-up rinse
The basic settings marke d with a * have alre ady been set during the commissioning . However, you can subsequentl y change thes e values too.
The descript ion for this ca n be found unde r the chapter “2 Initial setup”on page 10.
> Press
P
button.
> Browse with
+
for basic settings.
Selecting the basic
settings
Page 31
Operation
26
> Confi rm your selection with
P
button.
> Set the display of date and time on or off with
–
or
+
.
> Confi rm your selection with
P
button.
> Switch on or off the special information tone for pressing the
control keys and beverage buttons with
–
or
+
.
> Confi rm your selection with
P
button.
> Set the desired brewing temperature with
–
or
+
.
You can choose from 5 steps: 83 °C, 86 °C, 89 °C, 92 °C or 95 °C.
> Confi rm your selection with
P
button.
Allow display of
date/time
Special information
tone
Brewing temperature
Page 32
Operation
27
> Use the
–
or
+
buttons to set whether a war-up rinse should be
carried out when you brew an Espresso again after an interval in
dispensing.
> Confi rm your selection with
P
button.
All the basic settings and beverage settings are reset to factory
setting with the setting of "Yes".
> Set the factory setting to "Yes" with
–
or
+
.
> Confi rm your selection with
P
button.
> Set the display contrast with
–
or
+
.
> Confi rm your selection with
P
button.
Warm-up rinse
Factory setting
Display contrast
Page 33
Operation
28
3.5 Set the grinding degree
With the help of grinders, adjustable in 5 steps, you can adjust your WMF 500 to suit your type of coffee.
Caution!
Possible malfunction due to false setting of the grinding degree!
The setting of the grinding degree of your automatic coffee machine in idle mode can lead to the grinder
being set too tight and cannot start.
> Set the degree of grinding for your coffee machine only when the grinder is in operation
> Do not forcefully overwind the stop!
12b
12a
12d
12c
> Open the lid (12a) on the bean hopper.
> Set the Multitool (12b) to the grinding degree setting (12c).
> Place a suitable drinking vessel under the All-In-One spout, press the espresso button and wait until
the grinder starts up.
> Grinding should be fi ner: Turn the Multitool (12d) counter-clockwise.
Grinding should be coarser: Turn the Multitool (12d) clockwise.
12
Page 34
Operation
29
The factory setting of the grinding degree is based on the characteristics of average coffee beans. The
effects of a change in the degree of grinding can only be assessed after the second cup after re-setting.
There are the following limits to the settings:
Degree of grinding too fi ne:
The dispensing stream is interrupted and/or there is a fl ow fault: –> the ground coffee clogs the brewing
fi lter.
Increase the grinding degree by one rotation to make it coarser.
Grinding degree is too coarse:
Runs out too fast - especially in case of espresso - the cream is too light and less consistent, the aroma is
plain.
Adjust the grinding degree by one rotation to make it fi ner.
Correct setting:
Verify your setting by preparing a double cup espresso.
The fi ner the grind of the coffee the stronger the contents of the coffee will be dissolved.
3.6 Read counters
> Press
P
button.
Page 35
Operation
30
> Browse with
+
for counters.
> Confi rm your selection with
P
button.
You can choose to display the number of beverages prepared.
> Browse with
–
or
+
buttons for individual beverages.
You can reset the counters as soon as all beverages have been
displayed.
> Reset the counters with
P
button.
or
> retain the counters with
C
button.
Select the counters
Allow display of the
number of prepared
beverages?
Reset counters?
Page 36
Care
31
4 Care
The care of your WMF 500 is especially important to ensure that your coffee is always prepared
perfectly. The display notifi es you about how soon the WMF 500 must be rinsed, cleaned or descaled.
4.1 Care overview
Steps for care Care interval
Warm-up rinsing/coffee system rinsing
- Automatic for each switch on and switch off.
- If necessary
Rinse milk system WMF eas y clean
- 20 minutes after the preparation of beverages with milk.
- at the latest, while switching of f.
Clean the drip tray -daily
Clean the water tank -weekly
Clean the bean hopper -weekly
Clean machine housing -weekly
Clean the milk system -weekly
Clean the machine - Cleaning programme
-weekly
- for les s than 25 brewing c ycles per week: once in 14 days
Clean the brewing unit
-weekly
- for les s than 25 brewing c ycles per week: once in 14 days
Empty and clean the coffee
grounds container
- According to the request in display
(dependent on the number of brews).
Replace water fi lter
- After a request in the display
(depending on water hardness and water fl ow
rate, at the latest after 3 months)
Descale the machine
- According to a request in the display
(dependent on water hardness, water fl ow rate and water fi lter).
Page 37
Care
32
4.2 Customer Care programmes
Adequate water is required in the water tank is required for automatic rinsing of the coffee system.
The rinse water (approx. 60 ml) is collected in the drip tray.
> Empty the drip tray regularly or place a container under the All-in-One spout during the rinse.
After each brewing cycle, during the heating up phase and during the customer care programmes,
so-called release water runs into the drip tray. This rinses any remaining coffee from the pipes. This is a
completely normal procedure and not an error in the automatic coffee machine.
Hazard!
Possible health hazard due to cleaning agents or descaling agents.
Cleaning agents and descaling agents are irritants and become very hot while executing the cleaning
programmes. Cleaning agents and descaling agents can affect your health. Cleaning agents and descaling
agents can damage the plastic parts of the automatic coffee machine and other articles and textiles.
> Use only the WMF cleaning agents and descaling agents.
> Avoid any contact with cleaning agents or descaling agents.
> Keep the cleaning agents and descaling agents away from children.
> Never ingest the cleaning agent and descaling agent or mix them with other cleaning agents and
descaling agents or other chemicals.
> Even if you are only breaking off from the cleaning activity briefl y, wash your hands after cleaning
your automatic coffee machine.
> Do not eat or drink during the cleaning programmes.
> Ensure that there is adequate ventilation when the cleaning programmes are running.
Page 38
Care
33
Caution!
Possible health hazard!
Neglecting the cleaning of the milk unit, the water tank or the use of inappropriate cleaning agents or
descaling agents can affect your health.
> Clean your coffee machine at regular intervals, with the help of the cleaning programmes,
immediately after the request on the display.
> Use only the WMF cleaning agents and descaling agents.
4.2.1 Calling up the customer care programmes
> Press
P
button.
> Browse with
+
for care programmes.
> Confi rm your selection with
P
button.
> Browse with
–
or
+
buttons for the desired care programme.
> Confi rm your selection with
P
button.
Calling up the care
programmes
Select care programs
Page 39
Care
34
4.2.2 Warm-up rinse
The pipes of the automatic coffee machine are rinsed with hot water. The water is drained out via the
All-in-One spout.
> Call up the customer care programmes (see Chapter 4.2.1).
> Place a suitable vessel under the All-in-one spout.
> Confi rm the warm-up rinse with
P
button.
4.2.3 Milk system rinse
In the milk system rinse, the WMF easy clean, the milk system is rinsed with hot water. The water is
drained out via the All-in-One spout. The All-in-one spout is cleaned via a pulse of steam.
> Call up the customer care programmes (see Chapter 4.2.1).
> Push the All-in-one spout to the uppermost position.
> Wipe the outside of the milk hose with a clean damp cloth.
> Place a vessel containing at least 250 ml of water on the left
hand side of the automatic coffee machine.
> Place the end of the milk hose into the vessel.
> Place a vessel with at least 250 ml capacity under the All-in-one
spout.
> Start the milk system - rinse with
P
button.
Warm-up rinse
Milk system rinse
Page 40
Care
35
> Push the All-in-One spout slightly downwards.
Hazard!
Possible scalding due to hot rinsing water!
After rinsing, some hot water will remain in the milk hose.
> Hold the open end of the milk tube over the drip tray so that the remaining hot water can run out.
4.2.4 Machine-cleaning - Cleaning programme
Hazard!
Possible health hazard due to accidental ingestion of cleaning solution!
Cleaning agents and descaling agents that are dispensed during the cleaning programme of your automatic coffee machine can affect your health.
> Ensure that nobody drinks the cleaning solution that is dispensed.
You can put off the cleaning with C, but machine cleaning must be carried out within the next 2 days
or after 25 brews. Otherwise, beverage dispensing will be blocked. The blockage can be resolved by
implementing a machine cleaning process.
Page 41
Care
36
> Call up the customer care programmes (see Chapter 4.2.1).
> Start the machine cleaning with
P
button.
> Follow the instructions in the display.
Machine-cleaning
Duration of the cl eaning
program: 7 minutes
Page 42
Care
37
13a 13b
13c
> Place a suitable vessel (2 litres' capacity) under the All-in-One
spout.
> Open the lid (13a) on the ground coffee inlet.
> Place a cleaning tablet (13b) along with the yellow sponge in the
ground coffee inlet.
> Close the lid (13c).
13
Page 43
Care
38
> Start the machine cleaning with
P
button.
The cleaning programme starts.
A minute countdown indicates how long the cleaning still has to go.
The machine cleaning process ends after 6 minutes.
The display calls for a manual milk system cleaning.
> Execute manual milk system cleaning as per Chapter ”4.3.1 Clean
the milk system” on page 45, or press the
C
so that the display
goes out.
If you would like to be reminded about a specifi c day for the cleaning process, simply perform the
cleaning on the desired day after the last beverage is dispensed.
In future, every week, a cleaning request is displayed on the same day.
4.2.5 Replace water fi lter
If the water fi lter needs to be replaced, you will asked to do so in the display.
You can postpone fi lter change with
C
.
> Call up the customer care programmes (see Chapter 4.2.1).
> With the help of +/- button, select the fi lter change function.
> Start fi lter change with the
P
button.
Replace water fi lter
Page 44
Care
39
> Take out the water tank from the automatic coffee machine.
> Replace the old fi lter by a new one as described under
in Chapter 2.4.
> Fill the water tank with cold tap water.
> Place the lid on the water tank.
> Slide the water tank gently into the automatic coffee machine.
> Press the button
P
.
> Place a 2 litre collecting container under the hot water spout.
> Start fi lter rinse with the
P
button.
Page 45
Care
40
The fi lter rinsing programme starts.
A minute countdown indicates how long the rinsing still has to go.
Filter rinsing process ends after 5 minutes.
While rinsing the fi lter, unusual noises are heard. This is normal.
The noises end during the fi lter rinse. During further operation, everything sounds normal again.
4.2.6 Descale automatic coffee machine
Hazard!
Possible health hazard due to accidental ingestion of cleaning solution!
Cleaning agents and descaling agents that are dispensed during the cleaning programme of your automatic coffee machine can affect your health.
> After cleaning, rinse it with clear drinking water so that no cleaning solution remains in your automatic
coffee machine.
> Then empty the water tank of your automatic coffee machine.
> Ensure that nobody drinks the cleaning solution that is dispensed.
If the WMF 500 needs to be descaled, you will be requested to do so in the display.
You can postpone the descaling with
C
, but a descaling process must be carried out within the next
50 brew cycles. Otherwise, beverage dispensing will be blocked. The block is cleared after a descaling
procedure.
Page 46
Care
41
4a 4b
> Release the milk hose from the milk foamer.
> Press the release button (4a) at the back of the All-in-One-spout and pull the milk foamer (9b) off
downwards.
4
Page 47
Care
42
> Call up the customer care programmes (see Chapter 4.2.1).
> Browse with
–
or
+
buttons for machine descaling.
> Confi rm your selection with
P
button.
> Empty the drip tray.
> Remove the water tank from the automatic coffee machine.
> Remove the fi lter cartridge and the fi lter adapter if a water fi lter
is used.
> Pour half a bottle of WMF liquid descaling agent (375 ml) into the
water tank.
> Fill the water tank with 750 ml water and cover it with the lid.
> Place a large collecting vessel (minimum 2 litres) under the
All-in-One spout and the hot water spout.
> Start the machine descaling with
P
button.
Descaling starts and shall not be interrupted at any point.
A minute countdown indicates how long the descaling still has to
go. Entire duration of descaling lasts for about 14 minutes.
Descale automatic
coffee machine
Remove the
water fi lter
Page 48
Care
43
The following displays appear before the end of the descaling process:
> Empty the water tank.
> Rinse the water tank thoroughly with clear water.
> Press
P
button.
> Fill the water tank with cold drinking water.
> Place the lid on the water tank.
> Slide the water tank gently into the automatic coffee machine.
> Press
P
button to continue the descaling.
A minute count down shows the remaining time of the descaling
process.
After descaling, a machine-cleaning is requested. The procedure is described under “4.2.4 Machinecleaning - Cleaning programme” on page 35.
Page 49
Care
44
> Replace the fi lter adapter and the water fi lter - if used - in the water tank
(”2.4 Insert the WMF water fi lter” on page 7).
> Check the correct location of the red steam nozzle (“4.3.2 Clean the steam nozzle” on page 47).
> Push the milk foamer into the All-in-One spout from below.
> Place the milk hose on the milk foamer and pull the milk hose through the guide.
> Fill the water tank with clear, cold tap water.
> Slide the water tank gently into the automatic coffee machine.
The coffee machine heats up. Steam and condensed water escape during this process.
Page 50
Care
45
4.3 Manual cleaning
4.3.1 Clean the milk system
> Push the All-in-One spout slightly upwards.
4a
4b
4f
4c
4d
4g
4h
4e
> Press the release button (4a) at the back of the All-in-One-spout and pull the milk foamer (4b) off
downwards.
> Release the milk hose (4c) from the milk foamer.
> Pull the milk hose (4d) from the left through the milk hose guide.
> Detach the milk nozzle (4e) from the milk hose.
> Detach the upper and lower part (4f) of the milk foamer from one another by pressing the part of the
milk foamer with the spout downwards on a solid surface.
> Twist out the air intake pipe (4g) from the milk foamer.
4
Page 51
Care
46
> Unscrew the black cap (4h) from the air intake pipe.
> Mix one measuring cap of WMF milk system cleaner with 200 ml water in a container.
> Place all parts of the milk system in the cleaning solution for minimum 5 hours or overnight.
> Finally, rinse all the parts thoroughly under running water.
> Clean the opening of the beverage spouts with the brushes provided.
> Assemble the milk foamer again in the following manner (see illustration on page 45 on the right hand
side):
- Push the top section into the lower section (4f), so that it clicks in place.
- Screw the air inlet pipe (4g) in place.
- Screw the black cap (4h) onto the air inlet pipe.
- Insert the milk hose (4c) into the milk foamer again.
> Insert the milk foamer into the All-in-One spout from below.
> Push the All-in-One spout downwards.
> Insert the milk hose into the guide.
Page 52
Care
47
4.3.2 Clean the steam nozzle
4a
4b
> Remove the milk foamer (4a).
> Press the red steam nozzle (4b) with your index fi nger away to the left.
> Carefully clean the steam nozzle with one of the small cleaning brushes provided.
> In order to fi t the red steam nozzle (4b) back in position, press it fi rmly into the previous position.
4
Page 53
Care
48
4.3.3 Clean the brewing unit
Hazard!
Possible burn injuries while cleaning!
The brewing unit of our automatic coffee machine is very hot while under operation and can cause burns.
> Allow the brewing unit to completely cool down before starting the cleaning procedure.
> Switch off the WMF 500 with the On/Off switch.
> Remove the mains plug
15a
15b
15c
> Open the lid of the brewer (15a).
> Release the brewing unit (15b ).
> Pull the brewing unit (15c ) upwards out of the brewing chute.
15
If it is diffi cult to remove the
brewer, the O-rings must be
lubricated.
Chap. “4.4.2
Lubricatin g O-ring
of brewing unit” on
page 54
Page 54
Care
49
15d
15e
15f
15g
> Turn the thread (15d) on the brewing unit head with the Multitool in an anticlockwise direction.
The scraper (15e) folds out forward and the brewing sieve is now visible.
> Clean the brewing sieve (15f) under running water.
> Clean the distribution sieve (15g) under running water.
> Allow the brewing unit to dry completely before replacing it in the machine.
Caution!
Possible damage to the brewing unit!
The brewing unit of your automatic coffee machine can be damaged due to cleaning agent or by cleaning
it in a dishwasher.
> Only use water for cleaning the brewing unit.
> Do not use cleaning agents to clean the brewing unit.
> Never clean the brewing unit in a dishwasher.
15
Page 55
Care
50
8b
7b
8a
7a
> Pull out the water tank (7a) and the coffee grounds container (8a).
> Remove the residues of ground coffee in both openings using a vacuum cleaner (7b, 8b), for example.
> Turn the thread on the brewing unit head with the Multitool in a clockwise direction until the black
scraper folds in again.
> Insert the dried brewing unit till the lock clicks into place.
> Close the lid of the brewer (15a, Page 48).
Caution!
Possible damage to your automatic coffee machine!
> Never force the brewing unit into your automatic coffee machine.
> When the brewing unit sticks, turn the thread at the brewing unit head slightly to the left or right with
the Multitool.
7
8
Page 56
Care
51
4.3.4 General cleaning
Caution!
Possible damage to the water tank, the drip tray or the coffee grounds container!
Due to thermal effects in a dishwasher, the water tank, drip tray and coffee grounds container may be
deformed.
> Therefore, never clean the water tank, the drip tray and the coffee grounds container in a dishwasher.
> Empty the coffee grounds container and rinse it with water.
> Empty the water tank.
> If necessary, clean the water fi lter and cartridge adapter.
> Remove the deposits in the tank and on the adapter with a scrub brush.
> Rinse the water tank with water.
> If necessary, insert the water fi lter and cartridge adapter.
> Fill the water tank with cold tap water.
> Slide the water tank into the automatic coffee machine with the lid fi tted in position.
Bleeding should be carried out after removing the water fi lter and cartridge adapter. Draw off hot water
until a steady water stream comes out.
Heavy calcium deposits can be removed with the WMF descaling agent. After descaling, the water tank
must be thoroughly rinsed to removed the descaling residues.
> Remove the drip tray from the automatic coffee machine.
> Empty the drip tray and rinse the drip tray and drip grid with water.
> Re-insert the drip tray.
Clean the coffee
grounds container
Clean the water tank
Clean the drip tray and
the drip tray grid
Page 57
Care
52
> Switch off the WMF 500 with the On/Off switch.
> Remove the mains plug
> Clean the empty bean hopper with a dry, lint-free cloth.
> Switch off WMF500 with the On/Off switch (press for about 3 seconds).
> Remove the mains plug
> Clean the housing with a damp cloth.
Clean the
bean hopper
Clean the
housing and
control panel
Page 58
Care
53
4.4 Lubricating the O-rings
> Use only WMF "Grease for sealing rings" from the accessories.
The grease/lubricant is suitable for the material and safe for food technology.
4.4.1 Lubricating O-Ring on the water tank
If it is diffi cult to remove and insert the water tank and if "fl ow fault" is displayed frequently, you must
slightly lubricate the O-ring on the water spout supports with the WMF "Gasket grease".
7a
7b
> Pull out the water tank (7a).
> Lubricate the O-ring (7b) on the water spout supports with the WMF "Gasket grease".
7
Page 59
Care
54
4.4.2 Lubricating O-ring of brewing unit
If it is diffi cult to remove and insert the brewing unit and if "fl ow fault" is frequently displayed, you must
slightly lubricate the O-rings with the WMF "Gasket grease".
15a
15c
15b
> Pull the brewing unit (15a) upwards out of the brewing chute.
> Mildly lubricate the O-Rings (15b) in the brewing chute with the WMF "Gasket grease".
> In addition, you should clean and grease the O-ring on the brewing unit (15c).
15
Page 60
Display messages and malfunctions
55
5 Display messages and malfunctions
If you should have a fault with your WMF 500 you can read off the exact problem on the display. In this
chapter you will fi nd out how to resolve the problem.
5.1 Messages on the display
The coffee grounds container is full.
> Remove the coffee grounds container.
> Empty the coffee grounds container and rinse it with water.
> Wipe the coffee grounds container dry.
> Replace the coffee grounds container.
> Confi rm the clearance with
P
button.
Always empty the coffee grounds container when the coffee
machine is switched on so that the electronic counter registers this
clearance.
Emptying coffee grounds
container
Page 61
Display messages and malfunctions
56
The water tank is nearly empty.
The water tank is never emptied completely so that no air enters the
coffee system.
> Remove the water tank from the automatic coffee machine.
> Completely empty the water tank.
> Fill the water tank with cold tap water (maximum 1.8 litres).
> Slide the water tank into the automatic coffee machine with the
lid fi tted in position.
The coffee beans in the coffee bean hopper is not suffi cient.
Grinding is interrupted.
> Fill the coffee bean hopper with coffee beans.
> Press
P
button.
The grinding process is continued and the additional coffee required
for the brewing cycle is ground. The selected beverage is then
brewed.
The lid of the ground coffee insert is opened.
> Pour in the ground coffee.
> Close the lid of the ground coffee inlet.
The procedure can be cancelled with
C
button. Already inserted
ground coffee is removed via the coffee grounds container.
Refi lling water tank
Fill the bean hopper
Fill in the ground coffee
Page 62
Display messages and malfunctions
57
The water fi lter must be changed
> Change the water fi lter (see Chapter 4.2.5).
The brewer lid of the automatic coffee machine is open.
> Close the lid of the brewer.
The control panel is not clean, the buttons do not respond.
This message can appear when there is a large amount of steam
being emitted, for example if several cappuccinos have been
dispensed.
> Switch off the WMF 500 with the On/Off switch.
> Clean the display with a soft damp cloth.
> Switch on the WMF 500 with the On/Off switch.
Does the message appear as before?
> Contact the WMF Service Center.
Replace water fi lter
Close brewer lid
Clean display
Page 63
Display messages and malfunctions
58
The brewing unit is not inserted.
> Switch off the WMF 500 with the On/Off switch.
> Insert the brewing unit.
> Check if the brewing unit is inserted correctly.
The brewing unit can only be inserted with diffi culty or it cannot be
inserted at all:
> Remove the brewer.
> Apply a thin layer of grease from the accessories to the sealing
rings (see Chapter 4.4.2).
> Fill the water tank.
> Bleed the automatic coffee machine by dispensing hot water
until a constant stream of water comes out.
Loud pumping noises?
> Check whether the water tank is completely pushed in.
> Bleed the automatic coffee machine by dispensing hot water
until a constant stream of water comes out.
Is the water fi lter or sieve clogged?
> Change the water fi lter (see Chapter 4.2.5).
> Clean the sieve.
Is the check valve spout of the water tank dirty?
> Clean the water spout of the water tank from behind with a small
brush from the accessories.
Replace brewer
Flow fault
Page 64
Display messages and malfunctions
59
No hot water delivery?
> Remove the water fi lter and the sieve from the water tank and
try again.
> Replace the O-ring on the water drain spout supports.
Brewing unit clogged?
> Remove the brewing unit.
> Clean the brewing unit (see Chapter 4.3.3).
> Carry out the cleaning programme (see Chapter 4.2.4).
Grinding too fi ne?
> Set the degree of grinding to be coarser by one step
(see Chapter 3.5).
> Remove the grinding dust with a vacuum cleaner.
> Switch off WMF500 with the On/Off switch
(press for about 3 seconds).
> Switch on the WMF 500 with the On/Off switch.
On recurrence, the malfunction must be rectifi ed by the
WMF Service-Center.
Motor driver
Page 65
Display messages and malfunctions
60
The grinder is blocked by a foreign body.
> Switch off the machine and pull out the mains cable.
> Clean the bean hopper.
> Turn the grinder clockwise with the Multitool so that the foreign
bodies can escape if needs be.
> Switch on the machine.
> Start the grinder by pressing the beverage button.
> When the grinder is free again: Reset the grinding degree.
Grinding too fi ne.
> Set the grinding degree to be coarser.
Grinder
Page 66
Display messages and malfunctions
61
or
or
> Switch off the coffee machine.
> Allow the coffee machine to cool down.
> Switch the coffee machine on again.
On recurrence, the malfunction must be rectifi ed by the WMF
Service-Center.
Temperature sensor
Page 67
Display messages and malfunctions
62
This message appears for the fi rst time after 6,000 brews and
reminds you 2 weeks from heating up that a service by the WMF
Service Center is recommended.
> Then you should contact the Service Center.
This message appears again for 2 weeks after a further 3,000 brews.
Service
Page 68
Display messages and malfunctions
63
5.2 Problems without error display
Problem Rectifi cation measure
No milk foam - / milk
output, although there is
milk in the container
> Check whether the milk hose is kinked or squashed.
> Re-fi t the milk hose again.
> Clean the All-in-one spout (see Chapter 4.3.1).
Steam nozzle correctly assembled?
> Fit the steam nozzle as described in Chapter 4.3.2.
No milk foam
only hot milk
> Check that the outlet is in the uppermost position. Pull the outlet
downwards.
> Carry out a milk system rinsing operation.
Does the problem persist?
> Clean the milk system.
> Clean the steam nozzle (see Chapter 4.3.2).
Milk or milk foam
too cold
> Ensure that the correct milk nozzle is attached to the milk hose (white
for refrigerated milk, brown for unrefrigerated milk).
Page 69
Display messages and malfunctions
64
Problem Rectifi cation measure
Milk is too hot and too
little or milk foam has
bubbles
> Use refrigerated milk
> Check whether the milk hose is kinked or squashed.
> Re-fi t the milk hose again.
> Clean the All-in-one spout (see Chapter 4.3.1).
> Ensure that the correct milk nozzle is attached to the milk hose (white
for refrigerated milk, brown for unrefrigerated milk).
> Check all connections and seals of the All-in-one spout.
It is diffi cult to insert the
water tank
> Apply WMF grease from the accessories to the O-ring on the water spout
supports (see Chapter 4.4.1).
Pump is very noisy
> Check whether the water tank is completely pushed in.
> Bleed the automatic coffee machine by dispensing hot water until a
constant stream of water comes out.
Coffee has no crema
Improper coffee mixture or coffee is no longer fresh?
> Change the coffee beans.
Quantity of ground coffee is too little?
> Increase the coffee strength.
Coffee is too cold?
> Reheat the cups on the cup storage.
> Carry out a warm-up rinsing operation.
Grinding degree too coarse?
> Set the degree of grinding to be fi ner by one point (see Chapter “Set the
grinding degree” on page 28).
Page 70
Display messages and malfunctions
65
Problem Rectifi cation measure
It is diffi cult to remove
the brewing unit and
reinsert it.
> Apply WMF grease from the accessories to the O-ring on the brewing
unit (see Chapter 4.4.2).
The brewing unit cannot
be removed or reinserted
> Adjust the brewing unit with the Multitool as you are inserting it until
you can insert the brewing unit.
> Remove the residue of coffee grounds inside the brewer.
5a
5b
5e
5c
5d
5d
There is a noticeable
large amount of coarse
ground coffee inside the
brewer
> Set the degree of grinding to be fi ner by one point (see Chapter 3.5).
Is the metal spring ring in the brewer stamp missing?
> Remove the brewing unit (5a).
> Use the Multitool (5c) to turn the brewer (5b) clockwise all the way
upwards.
The brewer stamp (5d) on the bottom of the brewer is now visible.
> Insert the metal ring (5e).
Page 71
Transport and Disposal
66
6 Transport and Disposal
> Retain the original packing as protection during transportation.
> Empty the water tank, drip tray, grounds box and the bean hopper before moving.
> Always dispatch or transport the machine in the original carton with the expanded polystyrene shells.
Disposal options for the device at the end of its service can be found out from your local municipal
authority.
This unit complies with the European Directive 2002/96/EU concerning waste electrical and electronic
equipment
(waste electrical and electronic equipment – WEEE) and must not be disposed of in household waste.
You can get further information from the nearest recycling depot or your Service Center.
Page 72
Guarantee, warranty and customer service
67
7 Guarantee, warranty and customer service
You are entitled to the warranty rights within the legal scope. Additional information on warranty and
guarantee conditions are given in the supplementary sheet of the user manual.
If you need more information or if any problems arise, please contact your WMF dealer or contact the
Service Center in your country. Phone number and other information is shown on the supplementary
sheet of the user manual.
Page 73
Technical data
68
8 Technical data
Power rating 1550 Watt
Mains power connection 1/N/PE ~ 50/60 Hz; 220 - 240 V
On site circuit protection maximum 16 A
Daily output 20 Cups
Coffee bean hopper 250 g
Variable brewing chamber 6 to 15 g
Capacity of water tank (without fi lter) approx. 2.0 l
Coffee grounds container approx. 13 portions
Height adjustable All-in-one spout with
milk nozzle
67 to 141 mm
High-performance pump 16 bar
Independent heating systems 2
External dimensions Width 284 mm
Height 392 mm
Depth 474 mm
For maintenance and cleaning, at least 250 mm space above
the machine for dismantling the brewer must be allowed.
Empty weight approx. 11.0 kg
Weight of the brewer 1.2 kg
Cable length approximately 1.0 m
Machine type 03 0300
Page 74
Index
69
A
Adjusting the water volume ...................................... 24
Adjust the coffee strength
adjusting (permanent) ............................................. 24
Allow display of date/time ......................................... 26
B
Beverage settings .......................................................... 23
Brewing temperature
setting ....................................................................25, 26
C
Café Crème
preparing ..................................................................... 19
Cancelling beverage preparation ............................. 22
Cappuccino
preparing ..................................................................... 19
Carbonate hardness - Test strips ................................ 6
Care ...............................................................................31
Care interval ............................................................... 31
Customer care programmes ...................................32
Coffee bean hopper
Cup volume .......................................................... 10, 21
fi lling ............................................................................... 8
Coffee-system rinse, automatic ............................... 15
Counter readings
reading ..........................................................................29
Customer service ........................................................... 67
D
Descaling .........................................................................40
Display messages ........................................................... 55
Disposal ............................................................................ 66
E
Energy saving mode .....................................................12
Energy saving modes ....................................................11
Espresso
preparing ..................................................................... 19
F
Factory setting ............................................................... 27
Flow fault .................................................................58, 59
G
General cleaning ........................................................... 51
9 Index
Page 75
Index
70
H
Hot water dispensing ................................................... 22
I
Initial setting .................................................................. 10
Initial setup programme ............................................. 10
Intended use ..................................................................... 1
L
Language ......................................................................... 10
Lubricating O-rings ...................................................... 53
Brewing unit ...............................................................54
Water tank ...................................................................53
M
Machine cleaning ..........................................................35
Machine-cleaning ......................................................... 36
Manual cleaning ............................................................45
Bean hopper ................................................................52
Brewing unit ...............................................................48
Clean the steam nozzle ........................................... 47
Coffee grounds container ...................................... 51
Drip tray anddrip tray grid ..................................... 51
Machine housing and
Operator control panel ................................ 52
Milk system ................................................................. 45
Water tank ...................................................................51
Milk system rinse ..........................................................34
P
Pre-brew ..........................................................................24
Preparing coffee beverages .......................................17
Preparing hot milk ........................................................ 21
Preparing milk foam .................................................... 21
Preparing the milk hose .............................................. 18
R
Ready-to-operate display ...........................................14
Replace water fi lter ...................................................... 38
Reset counters?
deleting ........................................................................ 30
Rinsing water fi lter ....................................................... 13
S
Scope of supply ............................................................... 5
Second type of coffee ................................................. 20
Selecting the basic settings .......................................25
Set the grinding degree .............................................. 28
Setting the coffee strength ....................................... 19
Setting the date .............................................................11
Setting the time ............................................................ 10
Setting water hardness ...............................................12
Special information tone ...........................................26
Page 76
Index
71
Switching off the automatic
coffee machine ........................................15, 17
Switching on the automatic
coffee machine ........................................15, 16
T
Technical data ................................................................68
Testing the water hardness .......................................... 6
Transport ..........................................................................66
W
Warm-up rinse ........................................................27, 34
Water fi lter ........................................................................ 7
Water tank
fi lling ............................................................................... 8
Page 77
Publisher Information
72
10 Publisher Information
© 2011 wmf consumer electric GmbH
All rights, especially the right of reproduction, publication and translation, are reserved. No part of this
manual may be reproduced in any form or processed, duplicated or distributed electronically without
written consent. Subject to technical modifi cations.
Design and production / typesetting and layout:
reinisch AG, Albert-Nestler-Str. 24-26, 76131 Karlsruhe.
Translated from the German original edition
Page 78
WMF 500
Instructions for Use
BAL _WMF_500_GB_ 01_082011
wmfconsumer electric GmbH
Messerschmittstraße 4
89343 Jettingen-Scheppach
www.wmf-ce.de
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