Withings Pulse Operating Instructions
Withings Pulse ™
Activity Tracker - Sleep Analyzer
Heart Rate Analyzer
Installation and Operating Instructions (iOS users)
Withings Pulse ™
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User Guide Copyright
This User Guide is protected by Intellectual Property laws and copyright. Any reproduction,
modication, representation and/or publication, without Withings ™ prior approval is strictly
prohibited. You may print this User Guide for your personal use exclusively. For any question
please contact Withings at : contact.withings.com.
Product Name
The Withings Pulse ™ is the rst version of the product. The Withings Pulse ™ Ox
and the Withings Pulse ™ O2 are the same product, with a silicone wristband instead
of the existing sleep wristband included with the rst version.
The Withings Pulse ™ Ox was formerly known as the Withings Pulse ™ O2. The O2
Telecommunication Group, known as “O2”, does not endorse this product.
Safety Instructions
By using your Withings Pulse ™ you expressly agree to the Withings Services
Terms and Conditions available on our website.
This product is not a medical device and should not be used to diagnose
or treat any medical condition.
Use and Storage
• Use the product at temperatures between -10°C and 45°C (14°F and 113°F).
• Product may be stored in a clean, dry location between -20°C and 85°C
(4°F and 185°F) when not in use.
• Avoid any extreme temperature changes.
• Avoid any kind of shock, be it physical, thermal, or otherwise. They may damage
the internal and external components of your Withings Pulse ™.
• Keep your Withings Pulse ™ and its accessories out of reach from children, as it contains
small parts and may present a choking hazard.
Water Resistance
• The Withings Pulse ™ is not water resistant. You should not wear it when you go
swimming or when you take a shower.
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• If your Withings Pulse ™ ever gets wet, dry it thoroughly and place it in a bowl of dry rice
for 24 hours. This should help absorb the moisture that remains inside
your Withings Pulse ™ and may allow it to work normally again.
• Water exposure may be checked if you return your Withings Pulse ™ to Withings ™
utilizing a liquid contact indicator inside it.
Silicone Wristband
• Wearing the silicone wristband continuously may cause your skin to become irritated.
We advise that you frequently clean it with soap and water, and rinse it thoroughly. Allow
it to dry completely to prevent any irritation.
• If you have any sensitivity or allergy to silicone or anodized aluminum, we recommend
that you do not use the included wristband to wear your Withings Pulse ™. Use the belt
clip instead.
Leather Wristband*
• Avoid any contact with water or humidity to prevent any discoloration or deformation.
• Avoid long exposure to sunlight to prevent any discoloration.
• Avoid any contact with greasy substances and cosmetic products.
* The leather wristband is sold separately.
Personal Data
• Make sure you have read our privacy policy, which you can nd on our website.
• Make sure your Withings ™ account password is secure enough to restrict access
to your account. It should be long enough, have mixed case, and use alphanumeric
characters as well as special characters.
• We recommend that you protect access to the Withings Health Mate ™ app
with a password or Touch ID. You can do so from the app by going to Settings
and activating Touch ID and Passcode.
• We recommend that you export your data on a regular basis for local storage
on your home computer. You can do so from the Withings Health Mate ™ web interface
by clicking Measurement table, selecting the tab corresponding to the data you want
to export and clicking Download.
Service and Maintenance
• Do not attempt to repair or modify your Withings Pulse ™ yourself. Service
and maintenance not described in this User Guide should be performed by professional
technicians.
• If you have any issue, feel free to contact our Customer Service.
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Table of Contents
User Guide Copyright................................................................................2
Product Name ............................................................................................ 2
Safety Instructions .................................................................................... 2
Use and Storage ..............................................................................................................2
Water Resistance .............................................................................................................2
Silicone Wristband ...........................................................................................................3
Leather Wristband* ..........................................................................................................3
* The leather wristband is sold separately. .....................................................................3
Personal Data ..................................................................................................................3
Service and Maintenance ................................................................................................3
Minimum Requirements ..........................................................................6
Internet Access ................................................................................................................ 6
Smartphone or Device .....................................................................................................6
OS Version .......................................................................................................................6
Withings Health Mate ™ App Version ...............................................................................6
Withings Pulse ™ Description ..................................................................7
Overview ..........................................................................................................................7
Box Contents ...................................................................................................................7
Device Description ...........................................................................................................8
Screens Description ........................................................................................................8
Wearing Your Withings Pulse ™ .......................................................................................9
Setting Up the Withings Pulse ™ ..........................................................10
Installing the Withings Health Mate ™ App ....................................................................10
Installing your Withings Pulse ™ Without an Existing Account .....................................10
Installing the Withings Pulse ™ with an Existing Account .............................................13
Changing the Settings of the Withings Pulse ™ .............................................................16
Main Functions ........................................................................................20
Tracking your Activity ....................................................................................................20
Tracking your Sleep .......................................................................................................23
Tracking Your Heart Rate ...............................................................................................26
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Tracking Your SpO2 Level ..............................................................................................27
Competing With Your Friends ........................................................................................28
Competing With Yourself ...............................................................................................29
Syncing your Data ...................................................................................31
Automatic Sync .............................................................................................................31
Manual Sync ..................................................................................................................31
Dissociating Your Withings Pulse ™ ....................................................32
Performing a Factory Reset of Your Withings Pulse ™ ....................34
Cleaning and Maintenance ....................................................................35
Charging your Withings Pulse ™ ....................................................................................35
Cleaning the Wristband .................................................................................................35
Updating the Firmware ..................................................................................................36
Technology Description .........................................................................37
Steps ..............................................................................................................................37
Distance .........................................................................................................................37
Calories ..........................................................................................................................37
Elevation gain ................................................................................................................37
Heart Rate ...................................................................................................................... 38
SpO2 ..............................................................................................................................38
Sleep .............................................................................................................................. 38
Specications ...........................................................................................39
Document Release Overview ................................................................41
Warranty ....................................................................................................42
Regulatory Statements ..........................................................................43
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Minimum Requirements
Internet Access
Access to the Internet is required to:
• Download the Withings Health Mate ™ app,
• Set up your Withings Pulse ™,
• Upgrade the rmware.
For more details, refer to “Technology Description” on page37.
We recommend using the app on a device connected to the Internet to enjoy all features.
Smartphone or Device
An iOS device (with operational Bluetooth and Wi-Fi or 3G/4G) is required to:
• Set up your Withings Pulse ™,
• Retrieve data from your Withings Pulse ™,
• Interact with your Withings Pulse ™,
• Interact with people.
For more details, refer to “Technology Description” on page37.
OS Version
You need iOS 7 or iOS 8 to install and run the Withings Health Mate ™ App.
Bluetooth compatibility is required to install your Withings Pulse ™. Bluetooth Low Energy
(BLE) compatibility is preferred.
Withings Health Mate ™ App Version
We recommend that you use the latest available version of the Withings Health Mate ™ app
to have all the latest features available.
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Withings Pulse ™ Description
Overview
The Withings Pulse ™ is primarily an activity tracker that helps you monitor your daily
number of steps, your elevation gain, your running sessions, your total distance,
and the calories you burn. It can also help you monitor the quality of your sleep,
your heart rate, as well as your blood oxygen (or SpO2) level.
You can easily check your activity by navigating the different screens
of your Withings Pulse ™ and retrieve a ten-day history for each metric.
From the Withings Health Mate ™ app, you’ll nd the complete history of all your data, be it
activity, sleep or heart data.
Your Withings Pulse ™ also offers motivation in several forms through
the Withings Health Mate ™ app. You can compete with your friends through the
leaderboard available
in the Withings Health Mate ™ app. You can also compete with yourself thanks to virtual
badges that you get when you achieve certain distances or a certain number of steps.
You have the possibility to set and modify your daily steps goals in the app as well, to help
push yourself to improve as you meet your activity goals.
Box Contents
Withings Pulse ™
(1)Withings Pulse ™
(2) Sleep wristband
(3) Belt clip
(4)Micro USB to USB cable
(5)Quick start guide
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Withings Pulse ™ O2/Ox
(1)Withings Pulse ™ O2/Ox
(2) Silicone wristband
(3)Belt clip
(4) Micro USB to USB cable
(5)Quick start guide
Device Description
(1)Button (2)Touch screen (3)Charging connector
Screens Description
You can select a number of screens to be displayed on your Withings Pulse ™:
• Vertical Time (Left): to display time vertically if you wear your Withings Pulse ™
on the right wrist
• Vertical Time (Right): to display time vertically if you wear your Withings Pulse ™
on the left wrist
• Steps: shows your number of steps
• Run: shows the distance and the speed of your run (from the Steps screen)
• Elevation: shows your elevation gain
• Distance: shows your distance
• Active Calories: shows the number of calories you burned actively
• Heart + Sleep: allows you to run the sleep mode or take heart rate and SpO2
measurements
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• Horizontal Watch: to display time horizontally
• Total Calories: shows the sum of all active calories and calories a rest
You can disable or change the order of these screens as you like after you install
your Withings Pulse ™. Otherwise, they will appear in the default order.
Refer to “Changing the screen order” on page17 for more information.
Wearing Your Withings Pulse ™
During the day, the belt clip allows you to wear your Withings Pulse ™ clipped to your belt,
pocket, or even bra. If you clip it to your pocket, we recommend that you clip it so that
the Withings Pulse ™ remains inside your pocket. You can also use the wristband to wear it
around your wrist. If you do, we recommend that you put it on your non-dominant hand
to improve accuracy.
When comes nighttime, you should wear your Withings Pulse ™ using the wristband
to track your sleep accurately.
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Setting Up the Withings Pulse ™
Installing the Withings Health Mate ™ App
If the Withings Health Mate ™ app is not already installed on your device, perform
the following steps:
1. Type go.withings.com in your device’s web browser.
2. Tap Download on the App Store.
3. Tap GET.
The installation process starts.
Installing your Withings Pulse ™ Without an Existing Account
Creating a Withings account
In order to create your Withings account, perform the following steps:
1. Open the Withings Health Mate ™ app.
2. Tap Join Withings.
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3. Tap I’m setting up my device.
4. Tap Pulse.
5. Tap Install now.
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6. Turn on your Withings Pulse ™ by pressing the button.
7. Put your Withings Pulse ™ close enough to your iOS device. Tap Next.
The installation process starts. It can take a few minutes, as your Withings Pulse ™
rmware might need updating.
8. Tap Next.
9. Enter your email address, password, and then conrm your password. Tap Next.
10. Enter your rst name, surname (last name) and birthday. Tap Next.
11. Select your gender and enter your current height and weight. Tap Create.
Setting your activity goal
Your custom goal is only taken into account in the Withings Health Mate ™ app.
Your Withings Pulse ™ will always show your progress according to the default
10,000 step goal.
1. Tap and slide the daily step goal up or down to select the goal you want.
The range for your goal is between 3,000 and 15,000 steps per day.
2. Tap OK.
The Withings Health Mate ™ app congratulates you on the successful activation
of your Withings Pulse ™. Tap Close.
Refer to “Changing Your Activity Goal” on page21 to modify it.
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Installing the Withings Pulse ™ with an Existing Account
Installing your Withings Pulse ™
In order to install your Withings Pulse ™, perform the following steps:
1. Go to My devices in the Withings Health Mate ™ app.
2. Tap Install a new device.
3. Tap Pulse.
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