Nortel IP Phone 1165E features
Operation is subject to the following two conditions: (1) this device may not cause interference,
and (2) this device must accept any interference, including interference that may cause undesired
operation of the device.
• Eight user-defined feature keys with labels and indicators
• Four context-sensitive soft keys
• Stunning high resolution color display
• High-quality Handsfree Speakerphone
• Volume up/down and Mute keys control the ringer, handsfree, handset and
headset volume
• Six specialized feature keys
• Six call-handling keys: Mute, Handsfree, Goodbye, Expand, Headset, Hold
• Two Gigabit Ethernet ports for LAN and PC connections
• Integrated headset support for wired and wireless options including USB and Bluetooth Wireless
Technology
• USB port for connecting mouse, keyboard, or headset and other devices
• Supports the IP Phone 1100 Series Expansion Module to add keys
• IEEE 802.3af PoE and local AC power options
• Hearing aid compatibility
• Automatic network configuration
Regulatory Information
Nortel IP Phone 1165E Emissions Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two con ditions: (1) thi s device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limit s for a Class B di git al devi ce, pur suant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment gener ates, uses and can radiate radi o frequency energy, and if not inst alled and
used in accordance with the instructions, may cause harmful interence to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures: reorient or relocate the receiving antenna,
increase the separation between th e equipment and r eceiver, connect the equipment into an outlet on a circuit dif ferent
from that to which the receiver is connected, or consult the dealer or an expe rienced radio or TV technician for help.
The user should not make changes or modifications not expressly approved by Nortel Networks. Any such changes
could void the user’s authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme
à la norme NMB-003 du Canada.
This device complies with the essential requirements and other relevant provisions of R&TTE directive 1999/5/EC. A
copy of the Declaration may be obtained from Nortel Networks GmbH address: Ingolstaedter Strasse 14-18, 80807
Munich Germany.
Use only with Nortel-approved Limited Power Source (output rated 48 V DC, 520mA.) OR standard Power over
Ethernet IEEE 802.3af.
この装置は、情報処理装置等電波障害自主規制協議会(VCCI)の基準に基づくクラス B情報技術
装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビ
ジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをして下さい。
Warning: The earpiece/mouthpiece region on the handset can attract and retain small objects. Privacy
of communications may not be ensured when using this telephone. To prevent radio interference to the
licensed service, this device must be operated indoors only and should be kept away from windows to
provide maximum shielding.
Accessory Expansion
Module port
USB Connector
PC Ethernet port
LAN Ethernet port
Tilt lever
Link lamp
AC Adapter jack
Headset jack
Handset jack
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of
20cm between it and your body.
To provide feedback or report a problem in this document, go to www.nortel.com/documentfeedback.
Date: July 2009
Document Release: Standard 01.01
Document Number: NN43101-300
Copyright © 2009 Nortel Networks.
All rights reserved.
* Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Nortel
Networks is under license.
Other trademarks and trade names are those of their respective owners.
IP Phone 1165E
Getting Started
IP Phone 1165E installation
IP Phone 1165E installation
IP Phone 1165E controls
Caution: Your IP Phone 1165E is shipped with the base locked in position. To avoid
damaging your IP Phone, pull up on the wall-mount lever, located just under the
Handsfree key, to release the base. Gently pull the base away from the IP Phone.
Step 1: Remove the stand cover. Pull upward on the center catch as indicated in the
following figure, and remove the stand cover. The cable routing tracks are now accessible.
Tilt Lever
Center
Catch
Button
Handset
cord exit
Step 2: Connect the AC power adapter (optional). Connect the adapter to the AC adapter
jack in the bottom of the phone. Form a small bend in the cable, and then thread the adapter
cord through the channels in the stand.
Warning: Use your IP Phone 1165E with the approved Nortel AC adapter for this model of
phone only.
Note 1: Your IP Phone 1165E supports both AC power and Power over Ethernet IEEE
802.3af standard power. To use local AC power, the optional AC adapter can be ordered
separately. To use Power over Ethernet, the Local Area Network (LAN) must support IEEE
802.3af standard PoE.
Note 2: You must use CAT-5e (or better) cables if you want to use gigabit Ethernet.
Step 3: Connect the handset. Connect the end of the handset cable with the long straight
section to the back of the phone, using the RJ-9 handset jack marked with the symbol +.
Form a small bend in the cable, and then thread the handset cord through the channels in
the stand so that it exits behind the handset on the right side, in the Handset cord exit
marked with the symbol
+ in the stand base, as shown in the preceding figure. Connect the
handset to the cable.
Step 4: Install the headset (optional). If you are installing a headset, plug the connector
into the RJ-9 headset jack marked with the symbol
) on the back of the phone, and thread
the headset cord along with the handset cord through the channels in the stand, so that the
headset cord exits the channel marked with the symbol
). To connect USB or Bluetooth
wireless technology headsets, refer to the headset information at www.nortel.com/pic.
Step 5: Install the Ethernet cable. Connect one end of the supplied Ethernet cable to the
back of your IP Phone using the RJ-45 connector marked with the symbol %, and thread the
network cable through the channel marked with the symbol
%.
Step 6: Install the Ethernet cable connecting the PC to the phone (optional). If you are
connecting your PC Ethernet through the IP Phone, connect one end of the PC Ethernet
cable to your IP Phone using the RJ-45 connector marked with the symbol (, and thread it
through the channel marked with the symbol
(. Connect the other end to the LAN connector
on the back of your PC.
Step 7: Install additional cables. If applicable, plug in optional USB devices. Connect the
Ethernet cable to the LAN Ethernet connection. If you are using an AC power adapter, plug
the adapter into an AC outlet.
Method B
Method A
Step 8: Wall-mount your IP Phone (optional). Your IP Phone 1165E can be mounted
either by: (Method A) using the mounting holes on the bottom of the phone stand, or
(Method B) using a traditional-style wall-mount box with RJ-45 connector and 15-cm (6-inch)
RJ-45 cord (not provided).
Wall-mount leverTilt lever
Complete steps 1-7, as needed, before you wall-mount your phone:
Method A: Using the stand cover (the part you removed in Step 1), mark the wall-mount
holes by pressing the bottom of the stand cover firmly against the wall in the location where
you wish to install the IP Phone. Four small pins on the bottom of the stand cover make
marks on the wall. Use the marks as a guideline for installing the wall-mount screws (not
provided). Install the screws so that they protrude 3 mm (1/8 inch) from the wall, and then
install the phone stand mounting holes over the screw heads as indicated in Method A. You
may need to remove the phone from the wall to adjust the lower screws. When the lower
screws are snug, install the phone on the mounting screws, and then tighten the top screws.
Due to the wide variety of materials and construction techniques, the user is advised to
select an appropriate fastener or anchor type for the wall. Consult your local hardware store
or other expert assistance in selecting the correct fastener for your application.
Method B: Attach a 15-cm (6-inch) CA T-5e cable (not provided). Position the stand over the
mounting rivets, and slide the IP Phone down the wall so that the rivets fit into the slots on
the stand, indied in Method B.
Step 9: Replace the stand cover. Ensure that all cables are neatly routed and press the
stand cover into place until you hear a click.
Step 10: Put the IP Phone in the wall-mount position (optional). If you wall-mounted
your IP Phone, put it in the wall-mount position by holding the Tilt lever and pressing the
phone towards the base until the IP Phone is parallel with the base. Release the Tilt lever
and continue to push the IP Phone towards the base until you hear an audible click. Ensure
the IP Phone is securely locked in position.
IP Phone 1165E controls:
Controlling volume
Use the volume control to adjust the sound level of each of the handset, headset, and
speakerphone.
Answering a call
Ringing calls can be answered by lifting the handset, or pressing Handsfree or Headset
keys.
Making a call with the handset
To make a call using the primary line, lift the handset and enter the telephone number on
the dialpad. If your IP Phone is programmed with several line keys, press a line key to
select a line before calling. When your call is complete, press the Goodbye key or return
the handset to the cradle.
Making a call with the headset or using Handsfree
Press the Headset or Handsfree key. Enter the telephone number. When your call is
complete, press the Goodbye key.
Using Hold and Mute
While on a call, press the Hold key to place your caller on hold. Press the line key to
retrieve your call. The icons next to the line keys indicate held lines, while the Mute LED
lights when Mute is active. Press the Mute key to mute your handset, headset, or speaker,
allowing you to speak privately. Press the Mute key again to speak with your caller.
Display settings
T o adjust the display settings, press the Services key twice quickly to open the Local Menu.
For more information on IP Phone 1165E features and settings, consult the
IP Phone 1165E User Guide specific to the Nortel Communications Server.