If you have questions concerning the operation
of this Whistler product please call:
CuSTOmer SeRVICE
1-800-531-0004
Monday - Friday • 8:00 am - 5:00 pm CT
or visit our website
www.whistlergroup.com
Please keep the receipt in a safe place.
You may register your product online
www.whistlergroup.com. For warranty
verification purposes, a copy of your dated
Dear Whistler Owner,
For many of us, a vehicle is more than just transportation.
It can be a mobile office, communications or entertainment center, or simply an expression of our personality.
Whistler products are designed to make the time you
spend in your vehicle more productive, more fulfilling,
safer, or just simply more fun. Our mission is to provide
products that improve your driving experience.
Our new units offer, not only bold new styling , but many
at
other featur
We start with Total Band Protection
line features such as:
store receipt must still accompany any unit
sent in for warranty work. If the unit is
returned without a dated store receipt an
out of warranty service charge applies.
Note: Your warranty period begins at the
time of purchase. The warranty is
validated
only by the dated store receipt!
Now is the time to record the serial
number of the unit in the space provided in
the warranty section of the manual.
To fully acquaint yourself with the operation of your
Whistler and to better understand the differences between
detecting radar, laser and safety radar signals, we r
mend reading this entire manual or visit our FAQ page on
our website www.
Enjoy your Whistler and please drive safely
Sincerely,
The Whistler Group, Inc.
INTRODUCTION
es not found on other detectors at any price.
• 7 Segment Icon Display (SRT 35R Only) with
Signal Strength Indicator
that shows the strength of the signal being detected.
• City Modes reduce the annoyance of false alerts
typically encountered in urban driving areas.
whistlergroup.com
™
and added top-of-the
-
ecom
.
TABLE OF CONTENTS
Model Features Summary3 - 6
Installation7 - 8
•
Mounting Guidelines7
•
Windshield Mounting7
•
Power Connection And Fuse Replacement8
Operation8 - 12
•
Power On And Self-Test8
•
Audio Level Adjustment9
•
Feature Engaged Confirmation9
•
Self Test Mute9
•
Setting Saver9
•
Auto Quiet Mode9
•
Quiet Mode10
•
City/City 1/City 2 Modes10
•
Highway Mode11
•
Dim/Dark Modes11
•
Engaging/Disengaging VG-2 Detection12
•
Vehicle Battery Saver Mode12
•
Stay Alert12
Laser & Radar Alerts13 - 14
•
Radar Audio/Visual Alerts13
•
Laser Tips13
•
Pulse Protection
•
Safety Warning System
•
Total Band Protection
VG-2 Alerts15
Troubleshooting Guide16-17
•
Care & Maintenance
Ar
e Detectors Legal?
•
FCC Information
Speed Facts19 - 21
•
Radar Facts19
•
Laser Facts19
•
Other Speed Detection Systems20 - 21
Warranty Information22 - 24
Specifications25
Accessories26
®
®
™
13
14
14
18
SRT 30R FEATURESSRT 35R FEATURES
Whistler SRT 30R
6
1
9
8
11a
14
13
15
19
Feature Listing of SRT 30R
• Total Band Protection
• LED Display
• 360° Protection
• VG-2 Cloaking
• City Mode
™
2
7
12
18
17
3
5
4
• Quiet/Auto Quiet Mode
• Vehicle Battery Saver
• Safety Warning System
• Alert Priority
3
Feature Listing of SRT 35R
• Total Band Protection
• 7 Segment Icon Display
™
• 360° Protection
• VG-2 Cloaking
• 3 City Modes
• Quiet/Auto Quiet Mode
Whistler SRT 35R
6
1
9
7
13
15
14
™
2
10
8
11b
21
3
5
4
• Dim/Dark Mode
• Stay Alert
• Setting Saver
• Vehicle Battery Saver
• Safety Warning System
• Alert Priority
4
™
™
FEATURE DESCRIPTIONSFEATURE DESCRIPTIONS
Whistler’s ergonomic and user-friendly design provides
a new level of operating convenience. Special features include:
Note: Not all units have all features listed.
1. Bracket Release Button – Provides quick and
easy release of the mounting bracket.
2. Speaker – Provides distinct audio warnings for X,
K, Ka band radar, safety radar, laser and VG-2.
5. Front Laser Antenna – High gain optical lens
provides increased sensitivity and field of view for
leading-edge laser detection.
6. Rear Laser Antenna – An integrated optical
waveguide provides superior detection of laser
signals transmitted from behind.
7. City Button - Reduces the annoyance of false
alerts typically encountered in urban driving areas.
8. Quiet Button - Pressing QUIET before a
signal is detected engages Auto Quiet Mode
which automatically reduces the audio level after
the initial warning to a low audio level setting.
Pressing QUIET during a radar/laser encounter
silences audio alerts, while allowing visual alerts
to keep you informed. Pressing and holding for
2 seconds allows you to select VG-2 on/off.
(see page 15).
9. Power / Volume Control – Turns unit on/off and
adjusts audio level.
Power/Dim Dark (SRT 35R Only) - Turns unit
on/off and engages Dim/Dark modes (press and
hold for 2 seconds).
5
10. Volume Up/Down Buttons – Adjust volume up or down.
11a. LED Display - multiple indicator lights help you
determine the radar source and your distance from it.
11b. 7 Segment Icon Display (SRT 35R only) -
combines icon display with a 7 segment digital
display that shows signal strength indication and
band identification.
12. VG-2/Laser Indicator – Shows the unit is receiving
VG-2 or laser signals.
13. X-band Indicator - Shows the unit is receiving an
X-band signal.
14. K-band Indicator - shows the unit is receiving a
K-band signal.
15. Ka-band Indicator - Shows the unit is receiving a
Ka-band signal.
16. H - Unit is in Highway mode.
17. C - City Indicator - Shows that the unit is
operating in city mode.
18. Signal Strength Indicator - Shows the strength of
the signal being detected.
19. Power On Indicator - shows that the unit is
receiving power.
20. K/Ka-band Indicator - Shows the unit is receiving
a K or Ka band signal. K/Ka indicator will flash
for Ka band.
21. V- Shows that the unit is receiving a VG-2 signal.
22. VG-2 Button (SRT 30R Only)- Engages VG-2
detection mode.
Total Band Protection™ - Complete Band Coverage
•
that detects laser, radar, VG-2 and safety radar bands.
6
INSTALLATION
Mounting Guidelines
•
Mount the unit as low as possible near the center of
the windshield.
•
Do not mount your unit behind wipers, or
mirrored sunscreens, etc. These obstructions have
metal surfaces which can affect radar and laser signals
and reduce critical warning time.
not affect reception.)
•
Some windshields have an Instaclear™or Electriclear
type coating, which affect radar signals. Consult your
dealer or the owner’s manual supplied with your
vehicle to determine if your windshield has this coating.
•
Avoid placing unit in direct contact with windshield.
•
To reduce the possibility of theft, conceal your
unit when not in use.
Windshield Mounting
•
Install the two suction cups and rubber bumper onto
the bracket by fitting them into their holes.
•
Press the suction cups onto the windshield at the
location you have chosen.
IMPORTANT: Some newer cars have a plastic safety
coating on the inside of the windshield. The
windshield bracket may leave permanent marks on
this type of sur
type of windshield, check the owner’s manual or ask
face.
To find out if your vehicle has this
your dealer. We recommend that you do not leave the
suction cup bracket on the window in direct sunlight.
If the detector is removed, this may cause blistering of
the dash in some vehicles.
7
naments,
(Regular tinted glass does
™
INSTALLATIONOPERATIONOPERATION
Power Connection
•
Plug the small end of the power cord into the unit’s
power jack.
•
Plug the large end into the vehicle’s cigarette lighter.
Fuse Replacement
The lighter socket plug is equipped with a replaceable
2 amp 3AG fuse located behind the silver tip. To
replace the fuse, carefully unscrew the tip of the plug.
IMPORTANT: Unscrew slowly. The tip contains a
spring which may fly out when disassembling.
Insert the new fuse with the spring and screw on the tip.
With use, screw cap on plug may loosen.
Retighten occasionally.
Unscrew the tip of the lighter socket plug carefully
when replacing the 2 amp fuse.
OPERATION
Power On and Self Test
Each time your Whistler detector is turned on, an
automatic self-test sequence confirms that the speaker and visual displays are functional. To increase volume, continue tur
Audio Level Adjustment (SRT 35R Only)
The audio levels can be adjusted high to low, or
low to high, in seven steps:
• Press Volume up to increase audio level.
• Press Volume down to decrease audio level.
ning the volume knob.
8
Audio Level Adjustment (Continued)
As audio level is adjusted, beeps are provided
and the display indicates volume level. The more
numbers illuminated, the higher the volume.
Feature Engaged Confirmation
Each time a button is pressed one beep confirms feature
“on”, two beeps confirm feature “off”.
Self Test Mute (SRT 35R Only)
Simply press the Quiet button during the self-test
sequence to cancel the self-test audio. This will not
affect radar/laser alerts. To restore the self-test audio,
simply press the Quiet button during the next self-test.
Setting Saver (SRT 35R Only)
Setting Saver saves your personalized settings
so that when the detector is turned off and then
on again, you do not have to re-enter them.
Auto Quiet Mode
Pressing QUIET before a radar signal is detected provides
an alternate alert pattern, consisting of four beeps
(indicating X, K, Ka or Safety Radar) followed by
clicking. The clicking will continue for as long as
the detected signal is present or any new signal is
detected within 20 seconds, becoming more rapid
as the strength of the signal increases.
Note:
The SRT 35R will go to volume level 1
instead of clicking.
If Auto Quiet is engaged, pressing QUIET while the
unit is alarming will cancel the beeps or clicking.
Pressing QUIET a second time when the unit is not
alarming will cancel Auto Quiet mode and restore
the continuous audio aler
t patter
n.
9
Quiet Mode
Quiet cancels audio during an alert and any new alert within
20 seconds. After approximately 20 seconds, 2 beeps are
provided on any new alert, and unit then remains quiet.
• Press Quiet to cancel the audio.
• Press Quiet a second time during an alert to restore
the standard audio alert pattern; or turn the unit off, then on.
City Mode
Whistler’s City Mode is designed to reduce the annoyance
of automatic door openers, intrusion alarms and other
devices which share frequencies with police radar
• Press City to engage City.
• Press City a second time cancels City Mode.
In City Mode, weak speed/safety radar signals
give an initial alar
remains quiet unless the signal strength increases, two additional beeps are provided.
m of two beeps, and then the unit
.
City/City 1/City 2 Mode (SRT 35R Only)
Whistler’s Three Stage City Mode is designed to
reduce the annoyance of automatic door openers,
intrusion alarms and other devices which share
frequencies with police radar.
• Press City to cancel Highway mode and engage
City. Display will switch from “H” to “C”.
• Pressing City a second time engages City 1.
• Pressing City a third time engages City 2.
• Pressing City a fourth time returns to Highway mode.
10
OPERATIONOPERATIONLASER/RADAR ALERTS
City Mode (Continued)
In City Mode, weak speed/safety radar signals
give an initial alarm of two beeps, and then the
unit remains quiet unless the signal becomes very
strong. When the signal strength increases, two
additional beeps are provided. In City 1 Mode,
only the X band sensitivity is lowered. In City 2
Mode, X-band is not detected.
CCAAUUTTIIOONN:
using X band radar. City Modes do not change the
audio alert for laser or VG-2.
Highway Mode
Highway mode provides full audio warnings any time
radar (X, K, Ka, Safety Radar) or laser signals are
detected, and is recommended for open road driving.
Dim/Dark Mode (SRT 35R Only)
Dim/Dark Mode r
• Press and hold Power for 2 seconds to
• Pressing and holding the power button for 2
The display illumination is further reduced.
Dim or dark can be engaged during an alert. In
Dark Mode, the display goes dark for as long as
a signal is being detected and for 20 seconds
after, then the display returns to the dimmer setting.
• Pressing and holding the power button a
:
Some towns/small cities may still be
educes the illumination of the display.
reduce illumination to a Dim setting.
seconds a second time engages Dark Mode.
third time restores full illumination to the display.
11
Engaging/Disengaging VG-2
See VG-2 detection mode to turn this feature on.
Vehicle Battery Saver Mode
The Vehicle Battery Saver Mode automatically shuts
off your detector after 6 hours if you forget to turn it
off. The timer is reset if the detector is turned off,
unplugged or any button is pressed before the time
has expired. The detector will alert you with an
audible and visual warning before it shuts off.
During this warning you can momentarily reset the
unit by pressing any button. This will reset the timer.
If the unit has automatically turned itself off, press
any button to turn the unit back on.
Stay Aler
The Stay Alert Feature is designed to test a driver’s
alertness. To engage (when unit is not alarming):
• Press and hold City for less then 2 seconds.
The”H” or “C” will flash indicating Stay Alert is activated.
Within 30-60 seconds two beeps are sounded; to show
alertness, the driver must press either the (Volume), City or
Quiet button within 3-5 seconds. If the button is pressed
within 3-5 seconds, the cycle is repeated. If a button
was not pressed within 3-5 seconds, alarm sounds and
the display will flash all LEDs.
• Press Power to cancel Stay Alert.
WARNING!!! Stay Alert is NOT intended as a substitute for
adequate rest. You should NOT operate a vehicle if you are
drowsy. During extended periods of vehicle operation, you should
take frequent breaks. Improper reliance on the Stay Alertmay
result in vehicle damage, personal injury or death.
NEVER OPERATE A VEHICLE IF YOU ARE DROWSY.
t Feature (SRT 35R Only)
12
Laser Audio / Visual Alerts
When a laser signal is detected, the display indicates a
laser by scrolling the alert LED’s from right to left
or displaying an “L” on the display. The audio alert
is continuous for a minimum of 3 seconds.
Laser Tips
If you are the targeted vehicle, a laser gun can
often determine your speed within a few seconds
after you receive an alert. In this situation there is
generally no time to safely adjust your speed.
However, if you are traveling near or behind the
targeted vehicle and receive an alert, response
time should be sufficient. Any laser alert, regardless
of duration, requires immediate action!
Pulse Protection
Pulse (or instant-on) radar is more difficult to
detect than conventional radar because it
remains “off” until activated to measure the
speed of a targeted vehicle. When a pulse type
transmission is detected, your Whistler detector
sounds an urgent 3-second audio warning and
flashes the Alert strength indicators at their
fastest rate. (The SRT 35R model displays “P”.)
After the 3-second pulse alert, the standard alert
pattern continues for as long as the signal is present.
It is important to respond promptly to a pulse
alert, since warning time may be minimal.
®
13
LASER/RADAR ALERTS
Safety Warning System/Audio/Visual Alerts
When your SRT 30R Whistler detector detects a
safety radar signal, it provides a distinctive audio
tone and illuminates the first LED and the last
LED of the Signal Strength Indicator. The SRT
35R Seven Segment display shows an “S.” and a
decimal point when a Safety radar signal is detected.
Alert
SSRRTT 3300RR SSWWSS DDiissppllaay
SSRRTT 3355RR SSWWSS DDiissppllaay
:
NNoottee:
You will not be able to receive SWS alerts if
transmitters are not located in your area.
Total Band Protection
Complete Band Coverage that detects laser,
radar, VG-2 and safety radar bands.
™
y
Alert
y
VG-2 ALERTS
VG-2 Detection Mode
The VG-2, also known as a “radar detector
detector,” is a special receiver used by police to
detect signals radiated by a radar detector. See
page 21 for more information on VG-2.
SRT 30R: Press the VG-2 button once. Unit
beeps once for on, twice for off.
SRT 35R: Press and hold the quiet button.
Unit beeps once for VG-2 on, twice for off.
When a VG-2 signal is detected the VG-2 alert
is sounded. After 3 seconds the audio is
cancelled and the VG-2 indicator flashes at a
slower rate. This cycle is repeated if the VG-2
signal is again detected.
During the period a VG-2 signal is detected, a
radar signal cannot be detected. However,
because the VG-2 alert has confirmed that a
patrol car is nearby, you are already aware of the
potential for speed monitoring and can adjust
your speed accordingly. Laser detection is not
affected while a VG-2 signal is detected.
:
NNoottee:
On the SRT 30R model, VG-2 must be
turned on each time the unit is turned on to
receive VG-2 Alerts.
TROUBLESHOOTING GUIDE
Reset Features (SRT 35R Only)
All user features can be reset to factory settings.
Default Factory
1. Unplug Power Cord from unit.
2. Press and hold Power and Quiet.
3. Plug Power Cord into unit.
4. Wait for 2 beeps.
5. Release Power and Quiet buttons.
Unit is now reset.
Default Factory Settings are:
• Audio to level (4).
• Default to Highway Mode.
• Dim/Dark Mode to full illumination of display.
• Auto Quiet Mode OFF.
• VG-2 Detection Mode OFF.
• Self Test Mute OFF
• Unit ON or OFF
Your Whistler detector is expertly engineered
and designed to exacting quality standards to
provide you with reliable, trouble-free operation.
If your unit has been correctly installed following
the guidelines in this manual, but is not operating
optimally, please refer to the troubleshooting
guide below.
PROBLEM: No display or audio.
• Check fuse in Whistler plug; replace if necessary
with a 2 amp 3AG type.
• Check fuse for lighter socket; replace if necessary.
• Make sure lighter socket is clean.
PROBLEM: Audio alerts are not loud enough.
• Cancel Auto Quiet Mode or City Mode.
• Check audio level setting (see page 8).
14
15
16
TROUBLESHOOTING GUIDE
PROBLEM: Unit alarms when using vehicle
electrical accessories (brakes, power mirrors/
windows, directionals, horn, etc.).
• Vehicle’s electrical system, including battery
and alternator, may have electrical noise.
Install a filter capacitor
capacitance value) on the back of the lighter socket.
PROBLEM: Unit alarms when vehicle hits bumps.
• Check for loose lighter socket; tighten and clean.
• Check connections at both ends of power cord.
Substitute another cord to determine if cord is
defective. Return defective cord to the factory.
PROBLEM: Unit gives laser alert when accelerating.
• Possible bad or low quality distributor cap.
Replace with high quality cap.
If difficulties occur which cannot be solved by information in
this Troubleshooting Guide, please call Whistler
Customer Service at
page at www.whistlergroup.com/faq-detectors.asp
before returning your unit for service.
e & Maintenance
Car
During the summer months, avoid prolonged
exposure to direct sunlight by removing your unit
from the dash when your vehicle is parked for an
extended period of time. Do not spray water,
cleaners, or polishes dir
spray may penetrate through the openings and
damage the unit. Also, do not use any abrasive
cleaners on the units exterior.
(470mfd. 25 volt or larger
1-800-531-0004 or visit our FAQ
ectly onto the unit. The
17
ARE DETECTORS LEGAL?
In Most States YES!
Laser detectors are completely legal in every state
when used in automobiles or light trucks (under
10,000 lbs.). Similarly, when used in automobiles or
light trucks, radar detectors are legal in almost every
state. Exceptions are Virginia and Washington, D.C.,
which have local regulations restricting the use of
radar receivers in any vehicle. Concerning trucks
over 10,000 lbs., the Federal Highway Administration
(FHWA) issued a regulation, effective January, 1994
which prohibits radar and laser
detector use in these types of vehicles nationally.
Prior to the FHWA regulation, laws existed in the
state of New York restricting the use of radar
detectors in trucks over 18,000 lbs. and in the state
of Illinois in trucks over 26,000 lbs.
FCC Information
FCC ID HSXWH01 - SRT 30R
FCC ID HSXWH10 - SRT 30R
FCC ID HSXWH14 - SRT 35R
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference
received, including interference that may cause
undesired operation.
IMPORTANT
FCC requirements state that changes or modifications
not expressly approved by Whistler could void the
user’s authority to operate the equipment.
18
SPEED FACTS
Radar Facts
A radar gun operates by transmitting radio waves at
certain frequencies which reflect off objects and are
then picked up by the radar gun’s receiving section.
When a radar beam reflects off a moving target, a
measurable frequency shift occurs. The radar unit
converts this shift into miles per hour to determine
your vehicle’s speed. Currently, the FCC (Federal
Communications Commission) permits operation
of traffic radar guns at X Band (10.500 - 10.550 GHz),
K Band (24.050 - 24.250 GHz), and Ka Band
(33.400 - 36.000 GHz).
Note:
A radar detector will not alarm if an officer
is not transmitting on any one of the above radar bands.
Laser Facts
It’s well documented that many radar guns cannot
reliably pr
that is traveling in a group of vehicles. In contrast,
a laser gun can target a specific vehicle out of a
line of traffic and determine its speed. The advantage
of laser over radar in terms of target identification
is the result of the laser gun’s narrow beam. A
radar transmission can cover more than a four-lane
highway at a distance of 1,000 feet, compared with
a laser transmission which covers about 3 feet at
the same distance. For best protection, keep these
points, listed on the following section, in mind:
ovide the speed of a tar
19
geted vehicle
SPEED FACTS
Laser Facts (Continued)
• Because your vehicle’s license plate or headlights
are the laser gun’s primary targets, mounting
your Whistler detector on the dashboard can
improve laser detection at short range.
• Do not follow closely behind any vehicle you can
not see through. If you can’t see past a vehicle
ahead of you, chances are your detector won’t either.
• The receiving range of your laser detector will
not be the same as a radar detector. Laser guns
are most often used at short range.
Whistler Laser/Radar detectors receive all current laser
guns which operate at a laser wavelength of 905 +/- 10mm.
• Pr
• LTI 20-20
• Ultra Lyte
Other Speed Detection Systems
Several techniques other than radar or laser are used
to measure vehicle speeds. When these methods
are being used, no detector can provide a warning.
These techniques include:
•
•
™
o Laser
I II III
g
PPaacciinng
- A patrol car drives behind you and
matches your driving speed.
VVaassccaarr//AAiirrccrraafft
travel a known distance is measured.
t
- The time it takes a vehicle to
20
SPEED FACTS
Radar Detector Detectors (VG-2) Spectre
The Interceptor VG-2, or simply VG-2, is a
microwave receiver used by police to detect signals
radiated by the local oscillator of a radar detector.
Because its purpose is to identify persons driving
with radar detectors, the VG-2 is known as a “radar
detector detector”.
The VG-2 is the primary tool used by the police
to identify radar detector equipped vehicles. If
caught, in a state where detectors are illegal, (see
page 18), drivers risk losing their radar detector
and receiving a fine. In addition, instant-on radar
is almost always used in combination with a VG-2,
leaving unsuspecting motorists vulnerable to
receiving two tickets - one potentially for speeding,
the other for possession of a detector. Having a
radar detector capable of detecting the VG-2
may alert you to the presence of a speed trap.
For more information on speed monitoring
technologies, please visit our FAQ page on our
website: www.
NOTE: Having a radar detector capable of
detecting the VG-2 may alert you to the presence
of a speed trap. The newest tool Police have to
detect radar detectors is called Spectre, as of
this printing. Spectre can detect all undetectable
(VG-2) laser/radar detectors on the market.
whistlergroup.com
.
21
s
f
WARRANTY INFORMATION
Consumer Warranty
This Whistler Laser/Radar detector is warranted to the
original purchaser for a period of one year from the
date of original purchase against all defects in materials
and workmanship. This limited warranty is void if the
unit is abused, modified, installed improperly, if the
housing has been removed, or if the serial number is
missing. There are no express warranties covering
this product other than those set forth in this warranty.
All express or implied warranties for this product are
limited to one year. Whistler is not liable for damages
arising from the use, misuse, or operation of this product.
vice Under Warranty
Ser
During the warranty period, defective units will be
repaired without charge to the purchaser when
returned with a dated store receipt to the address
below. Units returned without dated store receipt will
be handled as described in section
Warranty.”
for testing a laser/radar receiver, there are no authorized
service stations for Whistler brand detectors other
than Whistler.
When r
please follow these instructions:
.
11.
Due to the specialized equipment necessary
ning a unit for service under warranty,
etur
Ship the unit in the original carton or in a suitable
sturdy equivalent, fully insured, with return receipt
requested to:
WWhhiissttlleerr RReeppaaiirr DDeepptt.
11220011 NNoorrtthh DDiixxiieellaanndd RRd
RRooggeerrss,, AARR.. 772277556
Please allow 3 weeks turn around time.
22
“Service Out Of
.
d
6
WARRANTY INFORMATION
IMPORTANT:
for loss or damage incurred in shipping. Therefore,
please ship your unit insured with return receipt requested.
COD’s will not be accepted!
.
22.
Include with your unit the following information,
clearly printed:
• Your name and street address
UPS)
address, if applicable.
• A detailed description of the problem (e.g., “Unit
performs self-test but does not respond to radar”).
• A copy of your dated store receipt or bill of sale.
.
33.
Be certain your unit is returned with its serial
number. For reference, please write your unit serial
number in the following space: _____________.
the warranty period, make sure you keep a copy
of your dated store receipt. You may register your
warranty online at www.
however, for warranty verification purposes, a
copy of your dated store receipt must accompany
any unit sent in for war
Service Out of Warranty
Units will be repaired at “out of warranty” service rates when:
• The units original war
• Dated store receipt is not supplied.
• The unit has been returned without its serial number.
• The unit has been abused, modified, installed
improperly
Whistler will not assume responsibility
, a daytime telephone number and e-mail
ranty work.
ranty has expired.
, or had its housing r
(for shipping via
.
whistlergroup.com,
emoved.
23
WARRANTY INFORMATION
Service Out of Warranty (Continued)
The minimum out of warranty service fee for your
Whistler detector is $35.00 (U.S.). If you require
out of warranty service, please return your unit as
outlined in the section “Service Under Warranty”
along with a certified check or money order for
$35.00. Payment may also be made by
MasterCard, VISA or American Express;
checks are not accepted
In the event repairs cannot be covered by the
minimum $35.00 service fee, you will be contacted
by a Whistler technical service specialist who will
outline options available to you. If you elect not to
have your unit repaired, it will be returned to you
along with your certified check or money order.
IMPORTANT: When returning your unit for service,
be certain to include a daytime telephone number,
and email addr
ess (if applicable).
.
Customer Service
If you have questions concerning the operation of
your Whistler detector, or require service during
or after the warranty period, please call Customer
Service at:
1-800-531-0004.
Representatives are available to answer your questions