THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING,
please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301.
In Canada, visit our website at www.whirlpool.ca or call us at 1-800-807-6777.
You will need your model and serial number, located on the inside wall of the refrigerator compartment.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
■
Plug into a grounded 3 prong outlet.
■
Do not remove ground prong.
■
Do not use an adapter.
■
Do not use an extension cord.
■
Disconnect power before servicing.
■
Replace all parts and panels before operating.
■
Remove doors from your old refrigerator.
To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
SAVE THESE INSTRUCTIONS
follow instructions.
can be killed or seriously injured if you don't
You
instructions.
■
Use nonflammable cleaner.
■
Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
■
Use two or more people to move and install refrigerator.
■
Disconnect power before installing ice maker (on ice maker
kit ready models only).
■
Use a sturdy glass when dispensing ice (on some models).
■
Do not hit the refrigerator glass doors (on some models).
follow
Proper Disposal of Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily
climb inside.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
2
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
■ Remove tape and glue residue from surfaces before turning
on the refrigerator. Rub a small amount of liquid dish soap
over the adhesive with your fingers. Wipe with warm water
and dry.
■ Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information, see “Refrigerator Safety.”
■ Dispose of/recycle all packaging materials.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as floor
damage could occur.
Location Requirements
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
To ensure proper ventilation for your refrigerator, allow for a ¹⁄₂"
(1.25 cm) of space on each side and at the top. Allow for a 1"
(2.54 cm) space behind the refrigerator. If your refrigerator has an
ice maker, allow extra space at the back for the water line
connections. When installing your refrigerator next to a fixed wall,
leave a 2" (5.08 cm) minimum space between the refrigerator and
wall to allow the door to swing open.
NOTE: This refrigerator is intended for use in a location where the
temperature ranges from a minimum of 55°F (13°C) to a maximum
of 110°F (43°C). The preferred room temperature range for
optimum performance, which reduces electricity usage and
provides superior cooling, is between 60°F (15°C) and 90°F
(32°C). It is recommended that you do not install the refrigerator
near a heat source, such as an oven or radiator.
Clean Before Using
After you remove all of the packaging materials, clean the inside of
your refrigerator before using it. See the cleaning instructions in
“Refrigerator Care.”
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
¹⁄₂" (1.25 cm)
2" (5.08 cm)
3
Remove and Replace Refrigerator Doors and Drawer Front
Depending on the width of your door opening, it may be
necessary to remove the refrigerator doors to move the
refrigerator into your home.
Remove Doors and Hinges
IMPORTANT:
■ If the refrigerator was previously installed and you are moving
it out of the home, before you begin, turn the refrigerator
control OFF, and unplug the refrigerator or disconnect power.
Remove food and any adjustable door or utility bins from
doors.
■ Keep the refrigerator doors closed until you are ready to lift
them free from the cabinet. Provide additional support for the
refrigerator door while the hinges are being removed. Do not
depend on the door gasket magnets to hold the door in place
while you are working.
■ All graphics referenced in the following instructions are
included later in this section after “Final Steps.”
TOOLS NEEDED:⁵⁄₁₆", ³⁄₈", and ¹⁄₄" hex head socket wrenches,
®†
T25 screwdriver, #2 Phillips screwdriver, and a flat-blade
To r x
screwdriver.
Replace Doors and Hinges
1. Replace the parts for the bottom hinge as shown in Bottom
Hinge graphic. Tighten screws. Replace the refrigerator door.
NOTE: Provide additional support for the refrigerator door
while the hinges are being moved. Do not depend on the door
gasket magnets to hold the door in place while you are
working.
2. Assemble the parts for the top hinges as shown in Top Hinge
graphic. Do not tighten the screws completely.
External Dispenser Models Only:
■ Reconnect the wiring plug on top of the left-hand side
refrigerator door.
■ Reconnect the water line by pulling back the locking collar
ring while firmly pushing the water line into the connector.
Check for leaks.
3. Align the door so that the bottom of the refrigerator door
aligns evenly with the top of the freezer drawer. Tighten all
screws.
4. Replace the top hinge covers.
Remove Doors and Hinges
1. Unplug refrigerator or disconnect power.
2. Remove the base grille. Grasp the grille firmly and pull it
toward you.
3. Starting with the right-hand side door, remove the parts for the
top hinge as shown in Top Hinge graphic. Lift the refrigerator
door from the bottom hinge pin.
4. Remove the hinge pin cover from the bottom hinge pin and
keep it for later use. See Bottom Hinge graphic.
5. Remove top hinge cover from the left-hand side refrigerator
door. Remove the parts for the top hinge as shown in Top
Hinge graphic.
External Dispenser Models Only:
■ Disconnect the wiring plug, located under the top left-
hand side door hinge, by wedging a flat-blade screwdriver
or your fingernail between the two sections. See Wiring
Plug graphic.
■ Disconnect the water line, located under the top left-hand
side door hinge, by pulling back on the locking collar while
pulling the water line out of the water line connector. See
Water Dispenser Tubing Connection graphic.
6. Lift the left-hand side door from the bottom hinge pin.
NOTE: On some models, remove the hinge pin cover from the
bottom hinge pin and keep it for later use. See Bottom Hinge
graphic.
Remove and Replace Freezer Drawer Front
IMPORTANT: Two people may be required to remove and replace
the freezer drawer. Graphics are included later in this section.
Remove Drawer Front
1. Open the freezer drawer to full extension.
2. Loosen the four screws attaching the drawer glides to the
drawer front. See Drawer Front Removal graphic.
NOTE: Loosen screws three to four turns. Keep the screws in
the drawer front.
3. Lift drawer front upward and off the screws. See Drawer Front
Removal graphic.
4. The refrigerator leveling/roller assembly protrudes from each
side of the cabinet base. Remove the three screws attaching
each assembly, and remove the assemblies. See Refrigerator
Leveling/Roller Assembly graphic.
†®TORX is a registered trademark of Saturn Fasteners, Inc.
4
Replace Drawer Front
A
B
1. Align the leveling/roller assembly with the holes on each side
of the refrigerator cabinet. Using the screws removed, reinstall
the assemblies to the cabinet base. Tighten the screws
completely.
2. Slide the drawer glides out of the freezer compartment. Insert
the screws in the top of the drawer front into the slots in the
drawer brackets. See Drawer Front Replacement graphic.
3. Pull the drawer brackets toward you to position the two
screws in the bottom of the drawer front into the brackets.
Completely tighten the four screws. See Drawer Front
Replacement graphic.
4. Replace the base grille.
■ Pull open the freezer drawer.
■ Align the three clips on the back of the base grille with the
three tabs at the base of the refrigerator.
■ Push the base grille in toward the refrigerator until it is
firmly in place.
Final Steps
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
2. Return all removable parts to doors and drawer and food to
refrigerator and freezer.
A. Tab
B. Clip
5
Style 1 - Non-Dispenser Models
Door Removal and Replacement
Top Hinges
D
A. Hinge Cover Screw
B. Top Hinge Cover
5
C.
/16" Hex-Head Hinge Screws
D. Top Hinge
Bottom Hinges
A. Hinge Pin Cover
B. Bottom Hinge
C. Hinge Screws
A
B
C
A
B
C
Drawer Front Removal
A
A. Loosen 4 Door Bracket Screws
Leveling/Roller Assembly
A.
Assembly Screws
Drawer Front Replacement
A
6
Style 2 - External Water Dispenser Models
Door Removal and Replacement
Water Dispenser
Tubing Connection
A
A. Blue Outer Ring
Wiring Plug
Top Hinges
A
B
C
D
A. Hinge Cover Screw
B. Top Hinge Cover
C. ⁵⁄₁₆" Hex-Head Hinge Screws
D. Top Hinge
Bottom Hinges
A
B
C
A. Hinge Pin Cover
B. Bottom Hinge
C. Hinge Screws
Leveling/Roller Assembly
A.
Assembly Screws
A
7
Electrical Requirements
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical connection.
Recommended Grounding Method
A 115 volt, 60 Hz., AC only 15- or 20-amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet
that cannot be turned off by a switch. Do not use an
extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn Cooling OFF, and then disconnect the
refrigerator from the electrical source. When you are finished,
reconnect the refrigerator to the electrical source and turn Cooling
ON. See “Using the Control(s).”
Water Supply Requirements
A cold water supply with water pressure between 30 and 120 psi
(207 and 827 kPa) is required to operate the water dispenser and
ice maker. If you have questions about your water pressure, call a
licensed, qualified plumber.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of a
reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 30 and 120 psi (207 and
827 kPa).
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
If the water pressure to the reverse osmosis system is less than
40 to 60 psi (276 to 414 kPa):
■ Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.
■ Allow the storage tank on the reverse osmosis system to refill
after heavy usage. The tank capacity could be too low to keep
up with the requirements of the refrigerator.
■ If your refrigerator has a water filter, it may further reduce the
water pressure when used in conjunction with a reverse
osmosis system. Remove the water filter. See “Water Filtration
System.”
If you have questions about your water pressure, call a licensed,
qualified plumber.
Connect the Water Supply
Read all directions before you begin.
IMPORTANT:
■ All installations must meet local plumbing code requirements.
■ Use copper tubing or Whirlpool supply line, Part Number
8212547RP, and check for leaks.
■ Install copper tubing only in areas where the temperatures will
remain above freezing.
TOOLS NEEDED:
Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed
here.
■ Flat-blade screwdriver
■ ⁷⁄₁₆" and ¹⁄₂" Open-end or two
adjustable wrenches
NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄"
(6.35 mm) saddle-type shutoff valve, a union, and copper tubing.
Before purchasing, make sure a saddle-type valve complies with
your local plumbing codes. Do not use a piercing-type or ³⁄₁₆"
(4.76 mm) saddle valve which reduces water flow and clogs more
easily.
Connect to Water Line
Style 1
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Locate a ½" to 1¹⁄₄" (1.25 cm to 3.18 cm) vertical cold water
pipe near the refrigerator.
IMPORTANT:
■ Make sure it is a cold water pipe.
■ Horizontal pipe will work, but drill on the top side of the
pipe, not the bottom. This will help keep water away from
the drill and normal sediment from collecting in the valve.
4. Determine the length of copper tubing you need. Measure
from the connection on the lower left rear of refrigerator to the
water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄₄"
(6.35 mm) O.D. (outside diameter) copper tubing. Be sure both
ends of copper tubing are cut square.
5. Using a cordless drill, drill a ¹⁄₄" hole in the cold water pipe you
have selected.
A. Cold water pipe
B. Pipe clamp
C. Copper tubing
D. Compression nut
6. Fasten the shutoff valve to the cold water pipe with the pipe
clamp. Be sure the outlet end is solidly in the ¹⁄₄" (6.35 mm)
drilled hole in the water pipe and that the washer is under the
pipe clamp. Tighten the packing nut. Tighten the pipe clamp
screws slowly and evenly so washer makes a watertight seal.
Do not overtighten or you may crush the copper tubing.
G
■ ¹⁄₄" Nut driver
■ ¹⁄₄" Drill bit
■ Cordless drill
A
B
C
DEF
E. Compression sleeve
F. Shutoff valve
G. Packing nut
8
7. Slip the compression sleeve and compression nut onto the
A
B
C
copper tubing as shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not overtighten.
8. Place the free end of the tubing in a container or sink, and turn
ON the main water supply. Flush the tubing until water is clear.
Turn OFF the shutoff valve on the water pipe. Coil the copper
tubing.
Style 2
1. Unplug refrigerator or disconnect power.
2. Remove and discard the black nylon plug from the gray water
tube on the rear of the refrigerator.
3. Thread the provided nut onto the water valve as shown.
NOTE: Tighten the nut by hand. Then tighten it with a wrench
two more turns. Do not overtighten.
Style 2
1. Unplug refrigerator or disconnect power.
2. Remove and discard the black nylon plug from the gray water
tube on the rear of the refrigerator.
3. If the gray water tube supplied with the refrigerator is not long
enough, a ¹⁄₄" x ¹⁄₄" (6.35 mm x 6.35 mm) coupling is needed in
order to connect the water tubing to an existing household
water line. Thread the provided nut onto the coupling on the
end of the copper tubing.
NOTE: Tighten the nut by hand. Then tighten it with a wrench
two more turns. Do not overtighten.
ABCDEFG
A. Refrigerator water tubing
B. Nut (provided)
C. Bulb
D. Coupling (provided)
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any nuts or connections (including
connections at the valve) that leak.
E. Ferrule (purchased)
F. Nut (purchased)
G.Household water line
A. Bulb
B. Nut (provided)
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any nuts or connections (including
connections at the valve) that leak.
Connect to Refrigerator
Style 1
1. Unplug refrigerator or disconnect power.
2. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown. Tighten the compression nut. Do not
overtighten.
3. Use the tube clamp on the back of the refrigerator to secure
the tubing to the refrigerator as shown. This will help avoid
damage to the tubing when the refrigerator is pushed back
against the wall.
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
A
B
D
E
Complete the Installation
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
NOTES:
■ Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced. Allow 3 days to completely
fill ice container.
■ For models with a water dispenser, flush the water system.
See “Water Dispenser.”
A. Tube clamp
B. Tube clamp screw
C. Copper tubing
D. Compression nut
E. Valve inlet
6. On models with ice makers, the ice maker is equipped with a
built-in water strainer. If your water conditions require a
second water strainer, install it in the ¹⁄₄" (6.35 mm) water line
at either tube connection. Obtain a water strainer from your
nearest appliance dealer.
9
Handle Installation and Removal
B
A
Parts Included: Refrigerator door handles (2),
Freezer drawer handle (1)
Tools Needed: ¹⁄₈" Hex key wrench
Install Door Handles
NOTE: Handle mounting setscrews are preinstalled inside the
handle.
1. Remove the handles from the packaging inside the
refrigerator.
2. Open a refrigerator door. On the opposite door, place the
handle on the shoulder screws with the setscrews facing the
adjacent door.
Install Drawer Handle
1. With the freezer drawer closed, place the handle on the
shoulder screws with the setscrews facing down toward the
floor.
B
A
A. Shoulder screws
B. Setscrews inside the handle
3. Firmly push the handle toward the door until the handle base
is flush against the door.
4. While holding the handle, insert the short end of the hex key
into the upper hole and slightly rotate the hex key until it is
engaged in the setscrew.
A. Shoulder screw
B. Setscrews inside the handle
2. Firmly push the handle toward the drawer until the handle
base is flush against the drawer.
3. Insert the short end of the hex key into the left-hand hole and
slightly rotate the hex key until it is engaged in the setscrew.
4. Using a left to right motion tighten the setscrew a quarter-turn
at a time. Repeat until the screw feels tight.
5. Repeat steps 3 and 4 to fasten the right-hand setscrew to the
shoulder screw.
IMPORTANT: When the screws feel tight, tighten them an
additional quarter-turn. The handle is not properly installed
without this extra tightening.
6. Save the hex key and all instructions.
5. Using a clockwise motion tighten the setscrew until the screw
feels tight.
6. Repeat steps 4 and 5 to fasten the lower setscrew.
IMPORTANT: When the screws feel tight, tighten them an
additional quarter-turn. The handle is not properly installed
without this extra tightening.
7. Repeat steps 2 through 6 to install the other handle onto the
adjacent refrigerator door.
10
Remove the Handles
1. While holding the handle, insert the short end of the hex key
into a setscrew hole and slightly rotate the hex key until it is
engaged in the setscrew.
2. Using a right to left motion loosen the setscrew a quarter-turn
at a time.
3. Repeat steps 1 and 2 for the other setscrew. Slowly pull the
handle away from the door or drawer.
4. If necessary, use a Phillips screwdriver to remove the shoulder
screws from the door.
Door Closing and Door Alignment
A
B
A
B
IMPORTANT: To comply with American Disabilities Act (ADA)
guidelines, fully retract the rollers into the cabinet to lower the
refrigerator.
Door Closing
The base grille covers the leveling screws and roller assemblies
located at the bottom of the refrigerator cabinet below the freezer
drawer. Before making adjustments, remove the base grille and
move the refrigerator to its final location.
1. Remove the base grille. Grasp the grille firmly and pull it
toward you.
2. Move the refrigerator to its final location.
NOTE: To allow the refrigerator to roll easier, raise the leveling
legs off the floor by turning the leveling screws
counterclockwise. The front rollers will be touching the floor.
3. So the doors will close easier, use a ¹⁄₄" hex driver to turn both
leveling screws clockwise. This will raise the front of the
refrigerator tilting it slightly downward to the rear. Turn both
leveling screws the same amount.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling screws. This
makes it easier to turn the screws.
Door Alignment
If the space between the refrigerator doors and freezer drawer
looks uneven, you can adjust it using the following instructions:
1. Remove the top hinge cover.
2. Loosen the top hinge screws using a ⁵⁄₁₆" socket or wrench.
3. Have someone hold the door in place or put a spacer between
the doors and drawer.
4. Tighten the top hinge screws once the door is in the desired
location.
5. Replace the top hinge cover.
FILTERS AND ACCESSORIES
Water Filtration System
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
¹⁄₄"
A. Leveling screw
B. Front roller
4. Open both doors again to make sure they close as easily as
you like and that they stay closed. If not, tilt the refrigerator
slightly more to the rear by turning both leveling screws to the
right. It may take several more turns.
NOTE: To keep the refrigerator level, you should turn both
leveling screws the same amount.
5. Replace the base grille.
■ Pull open the freezer drawer.
■ Align the three clips on the back of the base grille with the
three tabs at the base of the refrigerator.
■ Push the base grille in toward the refrigerator until it is
firmly in place.
Water Filter Status Light
The water filter status light on the control panel will help you know
when to order and replace the water filter.
■ GOOD - The water filter icon on the control lights up in BLUE.
■ ORDER a replacement filter - The water filter icon on the
control lights up in YELLOW.
■ REPLACE the water filter - The water filter icon on the control
lights up in RED and “Replace Filter” will appear on the
display.
■ EXPIRED - The water filter icon lights up in RED and “Replace
Filter” flashes on the display.
NOTE: If water flow to your water dispenser or ice maker
decreases noticeably, change the filter sooner. The disposable
water filter should be replaced at least every 6 months,
depending on your water quality and usage.
■ After changing the water filter, reset the status. Press and hold
the WATER FILTER button for 3 seconds. When the system is
reset, the water filter icon will return to its BLUE color and the
words “Replace Filter” will disappear from the display.
Changing the Water Filter
A. Tab
B. Clip
1. Locate the water filter in the top-right corner of the refrigerator
compartment.
2. Lift open the filter cover door. The filter will be released and
then eject as the door is opened.
3. When the door is completely open, pull the filter straight out.
NOTE: There may be some water in the filter. Some spilling
may occur. Use a towel to wipe up any spills.
11
4. Take the new filter out of its packaging and remove the covers
from the O-rings. Be sure the O-rings are still in place after the
covers are removed.
5. With the arrow pointing up, align the new filter with the filter
housing and slide it into place. The filter cover door will
automatically begin to close as the new filter is inserted.
6. Close the filter cover door completely in order to snap the filter
into place. You may need to press hard.
7. Flush the water system. See “Water Dispenser” or “Water and
Ice Dispensers.”
Replacing the Air Filter
The disposable air filter should be replaced every 6 months, or
when the status indicator air filter icon turns on and starts flashing
when the refrigerator door is opened.
To order a replacement air filter, contact us. See “Accessories.”
1. Remove the used air filter by squeezing in on the side tabs.
2. Install the new air filter and reset the status indicator using the
instructions in the previous section.
Install Air Filter
(on some models)
The air filter reduces the buildup of odors. This helps to maintain a
cleaner environment inside the refrigerator.
On some models, your refrigerator's accessory packet includes
an air filter, which must be installed prior to use. On some models,
the air filter is already installed at the factory.
Installing the Air Filter
Install the air filter behind the vented door, located along the rear
interior wall of the refrigerator compartment.
1. Remove the air filter from its packaging.
NOTE: An air filter status indicator is included with the air filter.
The indicator is not needed for models that display the air filter
status on the control panel.
2. Lift open the vented door.
3. Snap the filter into place.
Air Filter Status Indicator
Install Produce Preserver
(on some models)
The accessory packet includes two produce preserver pouches,
which should be installed in a crisper drawer prior to use.
NOTE: For best performance, always use two pouches.
The produce preserver absorbs ethylene, to slow the ripening
process of many produce items. As a result, certain produce
items will stay fresh longer.
Ethylene production and sensitivity varies depending on the type
of fruit or vegetable. To preserve freshness, it is best to separate
produce with sensitivity to ethylene from fruits that produce
moderate to high amounts of ethylene.
Produces
Ethylene
Very
Low
Sensitivity
to
Ethylene
HighBroccoli
Lettuce
Spinach
Med.Asparagus
Citrus fruit
LowCarrots
Grapes
LowHighVery
High
Apples
Pears
Cantaloupe
Berries
The control panel displays the Air Filter status.
■ GOOD - The air filter icon on the control lights up in BLUE.
■ ORDER a replacement - The air filter icon on the control lights
up in YELLOW.
■ REPLACE air filter - The air filter icon on the control lights up in
RED and “Replace Filter” will appear.
■ EXPIRED - The air filter icon lights up in RED and “Replace
Filter” flashes on the control display.
After replacing the air filter, press and hold the AIR FILTER button
for 3 seconds. The filter icons will turn off. See “Using the
Control(s).” When the system is reset, the air filter icon will return
to its BLUE color and the words “Replace Filter” will disappear
from the display.
NOTE: At any filter status, pressing and holding the AIR FILTER
button for 3 seconds will reset the air filter status to Good and the
air filter icon will turn off.
12
Installing the Produce Preserver
CAUTION: IRRITANT
MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES
FORM WHEN MIXED WITH OTHER PRODUCTS.
Do not mix with cleaning products containing ammonia,
bleach or acids. Do not get in eyes, on skin or clothing. Do
not breathe dust. Keep out of reach of children.
FIRST AID TREATMENT: Contains potassium
permanganate. If swallowed, call a Poison Control Center or
doctor immediately. Do not induce vomiting. If in eyes, rinse
with water for 15 minutes. If on skin, rinse with water.
The produce preserver pouches should be installed in the
A
housing, located on the wall of one of the crisper drawers.
TN
ITAR
IR
ATTENTION
Lisez des prudences sur le revers.
TN
ITA
R
IR
CAUTION
Read cautions on back.
1. Remove the FreshFlow™ Produce Preserver pouches from
the packaging.
2. Lift up on the housing to remove it from the mounting tab.
3. Open the housing by pulling up and out on the back of the top
of the housing.
4. Place both pouches inside the housing, then snap the housing
back together.
5. Place the housing back on the mounting tab.
Accessories
The following accessories are available for your refrigerator. To
order, contact us and ask for the part numbers.
In the U.S.A., visit our web page www.whirlpool.com/accessories or call 1-800-901-2042.
In Canada, visit our web page www.whirlpoolparts.ca
or call 1-800-807-6777.
†
affresh™
Stainless Steel Cleaner:
Order Part #W10355016
†
affresh™
Stainless Steel Wipes:
Order Part #W10355049
†
affresh™
Kitchen & Appliance Cleaner:
Order Part #W10355010
Water Filter:
Order Part #W10295370A or FILTER1
Air Filter:
Order Part #W10311524 or AIR1
Produce Preserver:
Order Part #W10346771A or FRESH1
Water Filter, Air Filter and Ethylene Filter Bundle Pack:
Order Part #W10443987BL
REFRIGERATOR USE
Installing the Status Indicator
The produce preserver comes with a status indicator, which
should be activated and installed at the same time the pouches
are installed.
REPLACE
MONTHS
1. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator until
the bubble pops, to activate the indicator.
3. Slide open the cap on the top of the produce preserver
housing.
4. Place the indicator in the top of the housing, facing outward.
5. Slide the cap closed, and check that the indicator is visible
through the rectangular hole in the cap.
NOTE: The cap will not easily close if the indicator’s bubble
has not been popped.
Replacing the Produce Preserver
The disposable pouches should be replaced every 6 months,
when the status indicator has completely changed from white to
red.
To order replacements, contact us. See “Accessories” for
information on ordering.
1. Remove the used pouches from the produce preserver
housing.
2. Remove the used status indicator.
3. Install the replacement pouches and status indicator using the
instructions in the previous sections.
Opening and Closing Doors
There are two refrigerator compartment doors. The doors can be
opened and closed either separately or together.
There is a vertically-hinged seal on the left refrigerator door.
■ When the left side door is opened, the hinged seal
automatically folds inward so that it is out of the way.
■ When both doors are closed, the hinged seal automatically
forms a seal between the two doors.
A. Hinged seal
Using the Controls
IMPORTANT:
■ Wait 24 hours for your refrigerator to cool completely before
adding food. If you add food before the refrigerator has cooled
completely, your food may spoil.
NOTE: Adjusting the refrigerator and freezer temperature
controls to a colder than recommended setting will not cool
the compartments any faster.
■ The recommended setting should be correct for normal
household refrigerator use. The controls are set correctly
when milk or juice is as cold as you like and when ice cream is
firm.
†™ AFFRESH is a Trademark of Whirlpool, U.S.A.
13
■ If the temperature is too warm or too cold in the refrigerator or
freezer, first check the air vents to be sure they are not
blocked before adjusting the controls.
Control Panel
Depending on your model, your refrigerator has either an internal
control panel, located at the top of the refrigerator compartment,
or an external control panel, located above the external water
dispenser. Follow the instructions specific to your model.
Internal Control Panel
Adjusting the Controls
If you need to adjust the temperature in either the refrigerator or
freezer compartment, use the settings listed in the following chart
as a guide.
■ Press the TEMP button to display the desired number of
snowflakes from 1 snowflake (least cold) to all 5 snowflakes
(coldest).
NOTE: Except when starting the refrigerator, do not adjust the
control more than one setting at a time. Wait 24 hours between
adjustments for the temperature to stabilize.
CONDITION/REASON:ADJUSTMENT:
REFRIGERATOR too warmFRIDGE TEMP one
more snowflake
External Control Panel
IMPORTANT (External Control only): The display screen on the
dispenser control panel will turn off automatically and enter
“sleep” mode when the control buttons and dispenser paddles
have not been used for 2 minutes or more. While in “sleep” mode,
the first press of a control button will only reactivate the display
screen, without changing any settings. After reactivation, changes
to any settings can then be made. If no changes are made within
2 minutes, the display will re-enter “sleep” mode.
■ Touch any control button on the dispenser panel to activate
the display screen.
FREEZER too warm/too little iceFREEZER TEMP one
more snowflake
REFRIGERATOR too coldFRIDGE TEMP one less
snowflake
FREEZER too coldFREEZER TEMP one
less snowflake
Cooling On/Off
Your refrigerator and freezer will not cool when cooling is
turned off. Follow the directions specific to your model.
Internal Control Panel
■ To turn cooling off, press and hold both the FAST COOL and
MOISTURE CONTROL buttons at the same time for
3 seconds. When cooling is off, “Cooling Off” will appear on
the display screen.
■ To turn cooling back on, press and hold both the FAST COOL
and MOISTURE CONTROL buttons at the same time for
3 seconds. When cooling is on, “Cooling Off” will disappear
and the previously selected settings will appear on the display
screen.
Temperature Control
For your convenience, the temperature control is preset at the
factory. When you first install your refrigerator, make sure the
control is still set to the recommended setting as shown.
Recommended Setting “3 Snowflakes”
14
External Control Panel
■ To turn cooling off, press and hold both the FREEZER TEMP
and FRIDGE TEMP buttons at the same time for 3 seconds.
When cooling is off, “Cooling Off” will appear on the display
screen.
■ To turn cooling back on. Press and hold both the FREEZER
TEMP and FRIDGE TEMP buttons at the same time for
3 seconds. When cooling is on, “Cooling Off” will disappear
and the previously selected settings will appear on the display
screen.
Additional Features
Door Open Alarm
■ The Door Open icon lights up whenever either door is opened.
■ When either door is open for 5 minutes and cooling is on, an
alert tone will sound three times, and the Door Open icon will
flash seven times. This pattern will repeat every 2 minutes until
all the doors are closed properly. The feature then resets and
will reactivate when either door is left open again for
5minutes.
NOTES:
■ To mute the audible alarm while keeping the doors open,
such as while cleaning the inside of the refrigerator, press
any button on the control panel. The alarm sound will be
temporarily turned off, but the Door Open icon will still be
displayed on the dispenser control panel.
■ Both doors must be fully closed to turn off the Door Open
icon.
Fast Cool
The Fast Cool feature assists during times of high refrigerator use,
full grocery loads or temporarily warm room temperatures.
■ Press FAST COOL to set the freezer and refrigerator to the
coldest temperature settings. Press FAST COOL again to
return to the selected temperature set point.
NOTES:
■ The Fast Cool icon will be illuminated while the refrigerator
is in Fast Cool mode.
■ The Fast Cool feature will turn off automatically after
24 hours.
Moisture Control
The moisture control feature turns on a heater to help reduce
moisture on the door hinge seal. Use in humid environments or
when you notice moisture on the door hinge seal. The refrigerator
uses more energy when Moisture Control is on.
NOTE: The moisture control icon will light up to indicate the
feature is on.
To turn on/off the moisture control feature:
■ Internal Control Panel - Press and hold MOISTURE CONTROL
for 3 seconds.
■ External Control Panel - Press and hold LIGHT for 3 seconds.
Water Dispenser
(on some models)
IMPORTANT:
■ Allow 3 hours for the refrigerator to cool down and chill water.
■ Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
■ The dispensing system will not operate when the refrigerator
door is open.
Flush the Water System
Air in the water dispensing system can cause the water dispenser
to drip. After connecting the refrigerator to a water source or
replacing the water filter, flush the water system.
Flushing the water dispensing system forces air from the water
line and filter and prepares the water filter for use. Additional
flushing may be required in some households.
NOTE: As air is cleared from the system, water may spurt out of
the dispenser.
1. Using a sturdy container, depress and hold the water
dispenser paddle for 5 seconds.
2. Release the dispenser paddle for 5 seconds.
3. Repeat steps 1 and 2 until water begins to flow.
4. Once water begins to flow, continue depressing and releasing
the dispenser paddle (5 seconds on, 5 seconds off) until a
total of 4 gal. (15 L) has been dispensed.
Dispense Water
IMPORTANT:
■ The dispensing system will not operate when the refrigerator
door is open.
■ The display screen on the dispenser control panel will turn off
automatically and enter “sleep” mode when the control
buttons and dispenser paddles have not been used for
2 minutes or more. While in “sleep” mode, the first press of a
control button will only reactivate the display screen, without
changing any settings. After reactivation, changes to any
settings can then be made. If no changes are made within
2 minutes, the display will re-enter “sleep” mode.
To dispense water:
1. Press a sturdy glass against the water dispenser paddle.
2. Remove the glass to stop dispensing.
Water Filter Status Light and Reset
The filter reset control allows you to restart the water filter status
tracking feature each time you replace the water filter. See “Water
Filtration System.”
■ Press and hold WATER FILTER for 3 seconds, to reset the
water filter status to Good. The water filter icon will turn blue.
Air Filter Status Light and Reset
The filter reset control allows you to restart the air filter status
tracking feature each time you replace the air filter. See “Install Air
Filter.”
■ Press and hold AIR FILTER for 3 seconds, to reset the air filter
status to Good. The air filter icon will turn blue.
15
Dispenser Light
Ice Storage Bin
When you use the dispenser, the light will automatically turn on.
If you want the light to be on continuously, you may turn on the
light. The light icon will illuminate when the light is on.
ON: Press LIGHT quickly to turn on the dispenser light.
OFF: Press LIGHT quickly to turn off the dispenser light.
NOTES:
■ If you unintentionally press and hold the LIGHT button for
3 seconds or longer, you will turn on the Moisture Control
feature. If this happens, press and hold LIGHT for 3 seconds
again to turn off the Moisture Control feature.
■ The dispenser lights are LEDs that cannot be changed. If it
appears that your dispenser lights are not working, see
“Troubleshooting” for more information.
Dispenser Lock
The dispenser can be turned off for easy cleaning or to avoid
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the refrigerator,
to the ice maker, or to the dispenser light. It simply deactivates the
controls and dispenser paddles. To turn off the ice maker, see “Ice
Maker and Storage Bin.”
■ Press and hold FAST COOL for 3 seconds to lock the
dispenser.
■ Press and hold FAST COOL for 3 seconds again to unlock the
dispenser.
The lock icon will illuminate when the dispenser is locked.
1. Wash the ice storage bin with mild soap and warm water.
2. Slide the ice storage bin under the ice maker, and push it
toward the back as far as it will go.
3. Lower the arm on the ice maker to the “on” position.
NOTE: It usually takes approximately 24 hours for the ice
maker to begin producing ice. You may notice the ice has an
“off-taste.” If so, discard the first three batches of ice
produced. After that the “off-taste” should be gone.
Ice Production Rate
■ The ice maker should produce approximately 8 to 12 batches
of ice in a 24-hour period. Allow 3 days to completely fill the
ice container.
■ To increase ice production, lower the freezer and refrigerator
temperature. See “Using the Control(s).” Wait 24 hours
between adjustments.
Remember
■ The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained.
■ Do not use anything sharp to break up the ice in the bin. This
can cause damage to the ice storage bin and the dispenser
mechanism.
■ Do not store anything on top of or in the ice maker or ice
storage bin.
Ice Maker
(on some models)
IMPORTANT: For models with a water filter, after connecting the
refrigerator to a water source or replacing the water filter, fill and
discard three full containers of ice to prepare the water filter for
use.
Turning the Ice Maker On/Off
To turn the ice maker ON, simply lower the wire shutoff arm.
To manually turn the ice maker OFF, lift the wire shutoff arm to the
OFF (arm up) position and listen for the click.
NOTE: Your ice maker has an automatic shutoff. As ice is made,
the ice cubes will fill the ice storage bin and the ice cubes will
raise the wire shutoff arm to the OFF (arm up) position. Do not
force the wire shutoff arm up or down.
REFRIGERATOR FEATURES
NOTE: Your model may have some or all of these features.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
Refrigerator Shelves
The shelves in your refrigerator are adjustable to match your
individual storage needs.
Glass Shelves
To remove a shelf:
1. Remove items from the shelf.
2. Slide the shelf straight out to the stop.
3. Depending on your model, lift the back or front of the shelf
past the stop. Pull the shelf out the rest of the way.
16
To replace a shelf:
1. Slide the back of the shelf into the track in the wall of the
cabinet.
2. Guide the front of the shelf into the shelf track. Be sure to slide
the shelf in all the way.
Fold Away Shelf (on some models)
To retract the fold away shelf:
■ Retract the fold away section of the shelf by holding the front
of the shelf with one hand and lifting up on the center front of
the shelf. Then push back and down on the shelf until it slides
beneath the back section of the shelf.
To replace the fold away shelf:
■ Replace the fold away section of the shelf by holding the front
of the shelf with one hand and pulling the center of the shelf
until the fold away section is returned to its full shelf position.
Pantry Drawer Control
The amount of air flowing through the pantry drawer affects the
temperature inside the drawer.
The airflow control is located on the left side of the pantry drawer.
To adjust the airflow:
■ Colder - Slide the control forward, toward the front of the
pantry drawer. The airflow is open.
■ Cold - Slide the control all the way toward the rear of the
pantry drawer. The airflow is closed, as shown.
Crisper
Pantry Drawer
Pantry Drawer
To remove and replace the pantry drawer:
1. Slide pantry drawer out to the stop.
2. Lift front of pantry drawer with one hand while supporting
bottom of drawer with other hand. Slide drawer out the rest of
the way.
3. Replace the drawer by sliding it back in fully past the drawer
stop.
Pantry Drawer Cover
To remove and replace the pantry drawer cover:
1. Remove the pantry drawer.
2. From underneath, push up on the glass cover and pull it out.
3. Replace the pantry drawer cover by lowering it into place.
4. Replace the pantry drawer.
Crisper Drawers
To remove and replace the crisper drawer:
1. Slide the crisper drawer straight out to the stop. Lift the front
and slide the drawer out the rest of the way.
2. Replace the drawer by sliding the drawer in fully past the stop.
Crisper Cover
To remove and replace the glass crisper cover:
1. Pull the glass straight out.
2. Replace the glass by pushing it straight in.
Crisper Humidity Control (on some models)
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and HIGH.
LOW (open) lets moist air out of the crisper for best storage of
fruits and vegetables with skins.
■ Fruit: Wash, let dry and store in refrigerator in plastic bag or
crisper. Do not wash or hull berries until they are ready to use.
Sort and keep berries in original container in crisper, or store in
a loosely closed paper bag on a refrigerator shelf.
■ Vegetables with skins: Place in plastic bag or plastic container
and store in crisper.
17
HIGH (closed) keeps moist air in the crisper for best storage of
fresh, leafy vegetables.
■ Leafy vegetables: Wash in cold water, drain and trim or tear off
bruised and discolored areas. Place in plastic bag or plastic
container and store in crisper.
DOOR FEATURES
NOTE: Your model may have some or all of these features.
Condiment Bins
To remove and replace the condiment bins:
1. Tilt the bin by grabbing it and pulling outward.
2. Remove the bin by grabbing it and lifting it upward off the
glides.
3. Replace the bin by sliding it back onto the glides and then
push it closed.
Fresh Bin
(on some models)
To remove and replace the fresh bin:
1. Open the bin by grabbing the top center lip of the bin and
tilting the bin outward.
2. Remove the bin by grabbing both sides of the bin and lifting
the bin upward off the glides.
3. Replace the bin by sliding it back into its tilted position on the
glides and then push it closed.
Half-Height Bin
(on some models)
To remove and replace the half-height bin:
1. Tilt the bin by grabbing it and pulling outward.
2. Remove the bin by grabbing it and lifting it upward off the
glides.
3. Replace the bin by sliding it back onto the glides and then
push it closed.
18
REFRIGERATOR CARE
Cleaning
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid
buildup of odors. Wipe up spills immediately.
IMPORTANT:
■ Because air circulates between both sections, any odors
formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid
odor transfer and drying out of food, wrap or cover foods
tightly.
■ For stainless steel models, stainless steel is corrosion-
resistant and not corrosion-proof. To help avoid corrosion of
your stainless steel, keep your surfaces clean by using the
following cleaning instructions.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, muriatic acid,
cleaning waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on exterior surfaces (doors and
cabinet), plastic parts, interior and door liners or gaskets. Do not
use paper towels, scouring pads, or other harsh cleaning tools.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
3. Clean the exterior surfaces.
Painted metal: Wash painted metal exteriors with a clean,
soft cloth or sponge and a mild detergent in warm water.
Rinse surfaces with clean, warm water and dry immediately to
avoid water spots.
Stainless steel: Wash stainless steel surfaces with a clean,
soft cloth or sponge and a mild detergent in warm water.
Rinse surfaces with clean, warm water and dry immediately to
avoid water spots.
NOTE: When cleaning stainless steel, always wipe in the
direction of the grain to avoid cross-grain scratching.
4. There is no need for routine condenser cleaning in normal
home operating environments. If the environment is
particularly greasy or dusty, or there is significant pet traffic in
the home, the condenser should be cleaned every 2 to
3 months to ensure maximum efficiency.
If you need to clean the condenser:
■ Remove the base grille.
■ Use a vacuum cleaner with a soft brush to clean the grille,
the open areas behind the grille and the front surface area
of the condenser.
■ Replace the base grille when finished.
5. Plug in refrigerator or reconnect power.
Changing the Light Bulbs
IMPORTANT:
■ Not all appliance bulbs will fit your refrigerator. Be sure to
replace the bulb with an appliance bulb of the same size,
shape, and wattage.
■ To ensure optimum refrigerator performance, replace light
bulbs as soon as they burn out.
Refrigerator Compartment Light
The lighting located at the top of the refrigerator compartment
never needs to be replaced. If the lights do not illuminate when
the door is opened call for assistance or service. In the U.S.A., call
1-800-253-1301. In Canada, call 1-800-807-6777.
Freezer Compartment Light (on some models)
1. Unplug the refrigerator or disconnect power.
2. Remove the light shield (on some models).
■ Top of the freezer compartment - Slide the light shield
toward the back of the compartment to release it from the
light assembly.
3. Replace the burned-out bulb with an appliance bulb(s) no
greater than 25 watts.
4. Replace the light shield.
5. Plug in refrigerator or reconnect power.
19
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca
to possibly avoid the cost of a service call.
Operation
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
PROBLEMPOSSIBLE CAUSES SOLUTIONS
The refrigerator will not
operate
The motor seems to run too
much
Check electrical supplyPlug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Make sure there is power to the outlet. Plug in a lamp to see if
the outlet is working.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Check controlsMake sure the controls are turned on. See “Using the
New installationAllow 24 hours following installation for the refrigerator to cool
High efficiency compressor and fansThis is normal. Larger, more efficient refrigerators run longer.
The room or outdoor temperature is
hot
A large amount of warm food has been
recently added
The door(s) are opened too frequently
or for too long
The refrigerator door or freezer drawer
is ajar
The refrigerator control is set too coldAdjust the refrigerator control to a less cold setting until the
Controls.”
completely.
NOTE: Adjusting the temperature controls to the coldest
setting will not cool either compartment quicker.
It is normal for the refrigerator to work longer under these
conditions. For optimum performance, place the refrigerator
in an indoor, temperature controlled environment. See
“Location Requirements.”
Warm food will cause the refrigerator to run longer until the air
cools to the desired temperature.
Warm air entering the refrigerator causes it to run more. Open
the door less often.
Make sure the refrigerator is level. See “Door Closing and
Door Alignment.” Keep food and containers from blocking the
door.
refrigerator temperature is as desired. See “Using the
Controls.”
20
The door or drawer gasket is dirty,
worn, or cracked
Clean or change the gasket. Leaks in the door seal will cause
the refrigerator to run longer in order to maintain desired
temperatures.
PROBLEMPOSSIBLE CAUSES SOLUTIONS
The lights do not workA light bulb is loose in the socket or
burned out
Tighten or replace the light bulb. See “Changing the Light
Bulbs.”
The dispenser light is set to OFFOn some models, the dispenser light will operate only when a
The control is set to Sabbath Mode (on
some models)
dispenser paddle is pressed. If you want the dispenser light to
stay on continuously, see “Water Dispenser.”
Turn off Sabbath Mode. See “Using the Controls.”
Noise
PROBLEMPOSSIBLE CAUSES SOLUTIONS
The refrigerator seems
noisy
Below are listed some normal
sounds with explanations.
Sound of the compressor
running longer than expected
Pulsating/WhirringFans/compressor adjusting to optimize performance during
PoppingContraction/expansion of inside walls, especially during initial
Hissing/DrippingFlow of refrigerant, or flow of oil in the compressor This is normal
VibrationThe refrigerator may not be steadyAdjust the leveling screws and lower
The compressor in your new refrigerator regulates
temperature more efficiently while using less energy, and
operates quietly. Due to the reduction in operating noise you
may notice more intermittent noises.
High efficiency compressor and fansThis is normal. Larger, more efficient
refrigerators run longer.
This is normal
normal compressor operation
This is normal
cool-down
the leveling foot firmly against the floor.
See “Door Closing and Door
Alignment.”
Rattling/BangingMovement of the water lines against the refrigerator cabinet,
or of items placed on top of the refrigerator cabinet
SizzlingWater dripping on the heater during defrost cycleThis is normal
Water running/GurglingMay be heard when ice melts during the defrost cycle and
water runs into the drain pan
BuzzingHeard when the water valve opens to fill the ice makerThis is normal
Creaking/CrackingMay be heard as ice is being ejected from the ice maker mold This is normal
Ker-plunkMay be heard when the ice falls into the ice storage binThis is normal
Move excess water line away from the
refrigerator cabinet or fasten excess
tubing to the cabinet. See “Connect
the Water Supply,” or remove items
from the top of the refrigerator.
This is normal
21
Temperature and Moisture
PROBLEMPOSSIBLE CAUSES SOLUTIONS
Temperature is too warmThe refrigerator has just been installedAllow 24 hours following installation for the refrigerator to cool
Cooling is turned offTurn cooling on. See “Using the Controls.”
The controls are not set correctly for
the surrounding conditions
The door(s) are opened often or not
closed completely
A large load of food was recently
added
Temperature is too cold in
the refrigerator/crisper
Temperature is too cold in
the pantry drawers
There is interior moisture
buildup
NOTE: Some moisture
buildup is normal.
The refrigerator air vent(s) are blockedIf the air vent located in the top, left, rear corner of the
The controls are not set correctly for
the surrounding conditions
The ice storage bin is not in the correct
position
The control is not set correctly for the
items stored in drawer
The room is humid A humid environment contributes to moisture buildup.
The door(s) are opened often or not
closed completely
The door is blocked openMove food packages away from door.
completely.
Adjust the controls a setting colder. Check the temperature in
24 hours. See “Using the Control(s).”
Allows warm air to enter refrigerator. Minimize door openings
and keep doors fully closed.
Allow several hours for refrigerator to return to normal
temperature.
refrigerator compartment is blocked by items placed directly
in front of it, the refrigerator will get too cold. Move items
away from the air vent.
Adjust the controls a setting warmer. Check the temperature
in 24 hours. See “Using the Controls.”
See “Ice Maker.”
Adjust the control setting. See “Refrigerator Features.”
Allows humid air to enter the refrigerator. Minimize door
openings and close doors completely.
There is frost/ice buildup in
the freezer compartment
A bin or shelf is in the wayPush bin or shelf back into the correct position.
Storing liquid in open containersThis adds humidity to the refrigerator interior. Keep all
The doors are opened often or left
open
Poor door seal Ensure door seals are making full contact with the refrigerator
Temperature controls are not set
correctly
containers tightly covered.
Minimize door openings and keep doors fully closed.
cabinet to allow for an adequate seal.
See “Using the Controls” for recommended temperature
settings.
22
Ice and Water
PROBLEMPOSSIBLE CAUSES SOLUTIONS
The ice maker is not
producing ice or is not
producing enough ice
The ice cubes are hollow or
small
NOTE: This is an indication of
low water pressure.
The refrigerator is not connected to a
water supply or the water supply
shutoff valve is not turned on
There is a kink in the water source line A kink in the line can reduce water flow. Straighten the water
The ice maker is not turned onMake sure the ice maker is on. See “Ice Maker.”
The refrigerator has just been installedWait 24 hours after ice maker installation for ice production to
The refrigerator door is not closed
completely
A large amount of ice was recently
removed
An ice cube is jammed in the ice maker
ejector arm
A water filter is installed on the
refrigerator
A reverse osmosis water filtration
system is connected to your cold
water supply
The water shutoff valve is not fully
open
There is a kink in the water source line A kink in the line can reduce water flow. Straighten the water
A water filter is installed on the
refrigerator
Connect refrigerator to water supply and turn water shutoff
valve fully open.
source line.
begin. Wait 3 days for full ice production.
Close the door firmly. If it does not close completely, see “The
doors will not close completely.”
Allow 24 hours for ice maker to produce more ice.
Remove ice from the ejector arm with a plastic utensil.
NOTE: On some models, press the lever which opens the ice
maker door to access the ejector arm.
Remove the water filter and operate the ice maker. If ice
volume improves, then the filter may be clogged or incorrectly
installed. Replace filter or reinstall it correctly.
This can decrease water pressure. See “Water Supply
Requirements.”
Turn the water shutoff valve fully open.
source line.
Remove filter and operate ice maker. If ice quality improves,
then the filter may be clogged or incorrectly installed. Replace
filter or reinstall it correctly.
Off-taste, odor or gray color
in the ice or water
A reverse osmosis water filtration
system is connected to your cold
water supply
Questions remain regarding water
pressure
Recently installed or replaced
plumbing connections. New plumbing
connections can cause discolored or
off-flavored ice and water.
The ice has been stored too long Discard ice. Wash ice storage bin. Allow 24 hours for ice
The water has been stored too longDispense at least 1 qt (1 L) of water per week to maintain a
Odor from stored food has transferred
to the ice
There are minerals (such as sulfur) in
the water
There is a water filter installed on the
refrigerator
The water filter needs to be replacedReplace the disposable water filter at least every 6 months or
This can decrease water pressure. See “Water Supply
Requirements.”
Call a licensed, qualified plumber.
Discard the ice and wash the ice storage bin. Flush the water
system with 4 gal. (15 L) of water. Allow 24 hours for the ice
maker to make new ice, and discard the first 3 batches of ice
produced.
maker to make new ice.
fresh supply.
Use airtight, moisture proof packaging to store food.
A water filter may need to be installed to remove the minerals.
Gray or dark discoloration in ice may indicate that the water
filtration system needs additional flushing. Flush the water
system after installing and before using a new water filter. See
“Water Dispenser” for water filter flushing instructions.
when indicated. See “Water Filtration System.”
23
PROBLEMPOSSIBLE CAUSES SOLUTIONS
The water dispenser will
not operate properly
The refrigerator is not connected to a
water supply or the water supply
shutoff valve is not turned on
Connect the refrigerator to the water supply and turn the
water shutoff valve fully open.
Water is leaking or dripping
from the dispenser system
NOTE: A few drops of water
after dispensing is normal.
Water continues to drip
from the dispenser beyond
the first few drops.
Water is leaking from the
back of the refrigerator
There is a kink in the water source line A kink in the water line can reduce water flow from the water
The refrigerator has just been installedFlush and fill the water system. See “Water Dispenser.”
The water pressure to the house is not
at or above 30 psi (207 kPa)
A reverse osmosis water filtration
system is connected to your cold
water supply
A water filter is installed on the
refrigerator
The refrigerator door is not closed
completely
The refrigerator doors were recently
removed
The glass was not held under the
dispenser long enough
The refrigerator has just been installed Flushing the water system removes the air from the lines
The water filter was recently changedFlushing the water system removes the air from the lines
The water line connections were not
fully tightened
dispenser and result in hollow or irregular shaped ice.
Straighten the water source line.
The water pressure to the house determines the flow from the
dispenser. See “Water Supply Requirements.”
A reverse osmosis water filtration system can decrease water
pressure. See “Water Supply Requirements.”
Remove filter and operate dispenser. If water flow increases,
the water filter may be clogged or incorrectly installed.
Replace filter or reinstall it correctly.
Close the door firmly. If it does not close completely, see “The
doors will not close completely.”
Make sure the water dispenser wire/tube assembly has been
properly reconnected at the top of the refrigerator door.
See “Remove and Replace Refrigerator Doors and Drawer
Front”
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser lever.
which causes the water dispenser to drip. Flush the water
system. See “Water Dispenser.”
which causes the water dispenser to drip. Flush the water
system. See “Water Dispenser.”
See “Connect the Water Supply.”
Water from the dispenser is
warm
NOTE: Water from the
dispenser is only chilled to
50°F (10°C)
Recently removed the doors and did
not fully tighten water line connection
The refrigerator has just been installedAllow 24 hours after installation for the water supply to cool
A large amount of water was recently
dispensed
Water has not been recently dispensed The first glass of water may not be cool. Discard the first
The refrigerator is not connected to a
cold water pipe
See “Remove and Replace Refrigerator Doors and Drawer
Front”
completely.
Allow 3 hours for the water supply to cool completely.
glass of water dispensed.
Make sure the refrigerator is connected to a cold water pipe.
See “Water Supply Requirements.”
24
Doors
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
PROBLEMPOSSIBLE CAUSES SOLUTIONS
The door(s) or drawer will
not close completely
The doors are difficult to
open
The door or drawer is blocked openMove food packages away from door(s). Remove ice or other
items which have fallen onto the floor of the freezer
compartment.
A bin or shelf is in the wayPush bin or shelf back into the correct position.
Recently installedRemove all packaging materials.
The door gaskets are dirty or stickyClean gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with soft cloth.
The doors appear to be
uneven
The doors do not open or
close as expected
The doors need to be aligned or the
refrigerator needs to be leveled
The refrigerator tilt needs to be
adjusted
See “Door Closing and Door Alignment.”
Adjust the refrigerator tilt. See “Door Closing and Door
Alignment.”
WATER FILTER CERTIFICATIONS
25
PERFORMANCE DATA SHEET
Water Filtration System
Model P5WB12NL/P4RFWB12 Capacity 120 Gallons (455 Liters)
System tested and certified by NSF International against NSF/ANSI
Standard 42 for the reduction of Chlorine Taste and Odor, and Particulate
Class I*; and against NSF/ANSI Standard 53 for the reduction of Live
Cysts, Asbestos, Lead, Lindane, Toxaphene, Atrazine, and 2,4 - D.
This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The
concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the
permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.
Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.5 gpm (1.9 Lpm). Pressure = 60 psig (413.7 kPa).
Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 120 gallons (455 liters).
■ It is essential that operational, maintenance, and filter
replacement requirements be carried out for the product to
perform as advertised.
■ Use replacement filter P4RRWB/P4RFWB12, part #W10295370.
2011 suggested retail price of $49.99 U.S.A./$59.99 Canada.
Prices are subject to change without notice.
Style 1 – When the water filter status display changes from
“GOOD” to “ORDER,” order a new filter. When the filter
indicator reads “REPLACE,” it is recommended that you
replace the filter.
Style 2 – When the filter indicator changes from green to
yellow, order a new filter. When the indicator changes from
yellow to red, it is recommended that you replace the filter.
Style 3 – When the filter indicator reads 10%, order a new
filter. When the indicator reads 0%, it is recommended that
you replace the filter.
Style 4 - For models without a water dispenser, replace the
disposable water filter every 6 months. The water filter
indicator light will remind you when it is time to change the
water filter.
■ After changing the water filter, flush the water system. For filtered
ice only, make and discard three full containers of ice to prepare
the water filter for use.
■ These contaminants are not necessarily in your water supply.
While testing was performed under standard laboratory
conditions, actual performance may vary.
NSF Reduction
Requirements
50% reduction
85% reduction
NSF Reduction
Requirements
99.95%160,000/L50,000/L min. 54/L
0.010 mg/L
0.010 mg/L
Average
Influent
2.0 mg/L
7,300,000 #/mL
Average
Influent
0.160 mg/L
0.140 mg/L
Influent Challenge
Concentration
2.0 mg/L ± 10%
At least 10,000 particles/mL
Influent Challenge
Concentration
7
to 108 fibers/L
0.15 mg/L ± 10%
0.15 mg/L ± 10%
††
■ The product is for cold water use only.
■ The water system must be installed in compliance with state and
Maximum
Effluent
0.20 mg/L
75,000 #/mL
Maximum
Effluent
0.17 MFL9999
0.001 mg/L
0.005 mg/L
local laws and regulations.
■ Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or after the
system. Systems certified for cyst reduction may be used on
disinfected waters that may contain filterable cysts.
■ Refer to the “Warranty” section for the Manufacturer’s name,
address and telephone number.
■ Refer to the “Warranty” section for the Manufacturer’s limited
warranty.
Application Guidelines/Water Supply Parameters
Water Supply
Water Pressure
Water Temperature
Service Flow Rate
Minimum %
Reduction
97
**
99
Minimum %
†
Reduction
99.9799.99
99.4
98.6
Average %
Reduction
97.2
99.4
Average %
Reduction
99.4
98.6
City or Well
30 - 120 psi (207 - 827 kPa)
33° - 100°F (0.6° - 37.8°C)
0.5 gpm (1.9 Lpm) @ 60 psi
Class I particle size: >0.5 to <1 um
*
Test requirement is at least 100,000 particles/mL of AC Fine Test Dust.
**
†
Based on the use of Cryptosporidium parvum oocysts
††
Fibers greater than 10 um in length
® NSF is a registered trademark of NSF International.
26
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