Whirlpool WOC97EC0HZ Owners Manual

BUILT-IN ELECTRIC
MICROWAVE OVEN
USER INSTRUCTIONS
THANK YOU for purchasing this high-quality product. Register your new oven at www.whirlpool.com. In Canada, register your oven at www.whirlpool.ca.
For future reference, please make a note of your product model and serial numbers. These can be located on the right-hand side underneath the control panel.
Model Number __________________________________________ Serial Number ___________________________________________
Table of Contents
OVEN SAFETY ................................................................................2
OVEN USE
Feature Guide Touch Panel Display Display Navigation
Setup and Demo Mode .............................................................4
Cooking Methods Favorites Assisted Cooking Tools More Modes Aluminum Foil Positioning Racks and Bakeware Roll-Out Extension Rack Oven Vent(s) Preheating and Oven Temperature Baking and Roasting
Broiling........................................................................................13
Temperature Probe Convection Cooking
OVEN CARE
Self-Cleaning Cycle Steam Clean General Cleaning Oven Lights
TROUBLESHOOTING ASSISTANCE OR SERVICE
In the U.S.A. Accessories In Canada
WARRANTY
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W11220324A
OVEN SAFETY
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
To reduce the risk of fire, electrical shock, injury to persons, or damage when using the oven, follow basic precautions, including the following:
Proper Installation – Be sure the oven is properly installed
and grounded by a qualified technician.
Never Use the Oven for Warming or Heating the Room.
Do Not Leave Children Alone – Children should not be left
alone or unattended in area where oven is in use. They should never be allowed to sit or stand on any part of the oven.
Wear Proper Apparel – Loose-fitting or hanging garments
should never be worn while using the oven.
User Servicing – Do not repair or replace any part of the
oven unless specifically recommended in the manual. All other servicing should be referred to a qualified technician.
Storage in Oven – Flammable materials should not be
stored in an oven.
Do Not Use Water on Grease Fires – Smother fire or flame
or use dry chemical or foam-type extinguisher.
Use Only Dry Potholders – Moist or damp potholders on
hot surfaces may result in burns from steam. Do not let potholder touch hot heating elements. Do not use a towel or other bulky cloth.
Use Care When Opening Door – Let hot air or steam
escape before removing or replacing food.
Do Not Heat Unopened Food Containers – Build-up of
pressure may cause container to burst and result in injury.
Keep Oven Vent Ducts Unobstructed.
Placement of Oven Racks – Always place oven racks in
desired location while oven is cool. If rack must be moved while oven is hot, do not let potholder contact hot heating element in oven.
DO NOT TOUCH HEATING ELEMENTS OR INTERIOR
SURFACES OF OVEN – Heating elements may be hot even though they are dark in color. Interior surfaces of an oven become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact heating elements or interior surfaces of oven until they have had sufficient time to cool. Other surfaces of the oven may become hot enough to cause burns – among these surfaces are oven vent openings and surfaces near these openings,
oven doors, and windows of
oven doors.
For self-cleaning ovens:
Do Not Clean Gasket – The gasket is essential for a good
seal. Care should be taken not to rub, damage, or move the gasket.
Do Not Use Oven Cleaners – No commercial oven cleaner
or oven liner protective coating of any kind should be used in or around any part of the oven.
Clean Only Parts Listed in Manual.
Before Self-Cleaning the Oven – Remove broiler pan and
other utensils.
For smart enabled ranges and ovens:
Remote Operation – This appliance is configurable to allow
remote operation at any time. Do not store any flammable materials or temperature sensitive items inside, on top or near surface units of the appliance.
SAVE THESE INSTRUCTIONS
2
State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer. WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
OVEN USE
Feature Guide
This manual covers several models. Your model may have some or all of the items listed. Refer to these instructions or Frequently Asked Questions (FAQs) section of our website at www.whirlpool.com for more detailed instructions. In Canada, reference the Customer Service section at www.whirlpool.ca.
Control Panel
MICROWAVE
Keypad Feature Instructions
Tools Oven Use
Functions
Home Home Screen
Favorites Favorites
Oven Light Oven Cavity Light
Oven Power/ Cancel
OVEN
Microwave Power/ Cancel
MICROWAVE
Oven Function Power/Cancel
Microwave Function
Enables you to personalize the audible tones and oven operation to suit your needs. See the “Tools” and “More Modes” sections.
If pressed once, it enables the user to return to the “Cooking Methods” and “Assisted Cooking” screen. If pressed twice, the time of day is displayed.
The Favorites keypad allows the user to save the cycles that they use on a frequent basis.
The oven light is controlled by a keypad on the oven control panel. While the oven door is closed, press the Oven Light keypad to turn the light on and off. When the oven door is opened, the oven light will automatically turn on.
The Oven Power/Cancel keypad turns the oven on and wakes it from Sleep mode. If the oven is already on, the Oven Power/Cancel keypad stops any oven function except the
Clock, Timer, and Control Lock.
The Microwave Power/Cancel keypad turns the microwave oven on and wakes it from Sleep mode. If the microwave oven is already on, the Microwave Power/Cancel keypad stops any microwave oven function except the Clock, Timer, and Control Lock.
OVEN
3
Touch Panel
The touch panel houses the control menu and function controls. The touch keypads are very sensitive and require only a light touch to activate. Scroll up, down, left, or right to explore the different options and features.
For more information about the individual controls, see their respective sections in this manual.
Display
The display is for both the menu, microwave, and oven function controls. The touch panel allows you to scroll through the oven menus. The display is very sensitive and requires only a light touch to activate and control.
When an oven is in use, the display will show the clock, mode, oven temperature, kitchen timer, and oven timer, if set. If the oven timer is not set, you can set it from this screen.
After approximately 2 minutes of inactivity, the display will go into sleep mode and the display will dim. When the oven is in operation, the display will remain bright.
During use, the display will show menus and the appropriate selections for the options being chosen.
Display Navigation
If the oven is off, touch the Microwave Oven Power keypad for the desired oven to activate the menu. From this screen, all automatic cooking programs can be activated, all manual cooking programs can be set, options can be adjusted, and instructions, preparation, and tips can be accessed.
Setup and Demo Mode
1. Select STORE DEMO MODE to enter Demo Mode. OR
1. Select NEXT to enter into product use.
2. Follow the prompts on the display screen to select a language,
set up Wi-Fi/connect to network, accept the terms of service and set the time.
NOTE: The display screen will show the time and date (default screen/standby mode).
3. Select TRY THE PRODUCT to explore various features and
options of the product. OPTIONAL: Select VIEW PRODUCT VIDEOS to view a video
about how to navigate and interact with the product and explore Voice Control.
4. Scroll and select EXPLORE.
5. Select the Tools keypad (Gear icon).
To exit Demo Mode, see the “Tools” section.
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Do not let food sit in oven more than one hour before or after cooking.
Doing so can result in food poisoning or sickness.
Cooking Method Feature Instructions
BAKE Baking and
Roasting
BROIL Broiling
CONVECT BAKE Convection
Baking
1. Press the Oven Power keypad.
2. Select COOKING METHODS.
3. Select BAKE.
4. Select the desired temperature by scrolling left to right or manually by selecting the grid in the
upper right corner and entering the bake temperature into the keypad.
5. Select START to begin preheating. A tone will sound when preheating is complete.
(Optional) To quickly preheat the oven, see the Rapid Preheat section for more information.
6. Press the Oven Cancel keypad when finished.
1. Press the Oven Power keypad.
2. Select COOKING METHODS.
3. Select BROIL.
4. Select the desired temperature by scrolling left to right or manually by selecting the grid in the
upper right corner and entering the broil temperature into the display screen.
5. Select START to begin broiling.
6. Press the Oven Cancel keypad when finished.
1. Press the Oven Power keypad.
2. Select COOKING METHODS.
3. Select CONVECT BAKE.
4. Select the desired temperature by scrolling left to right or manually by selecting the grid in the
upper right corner and entering the convect bake temperature into the display screen.
5. Select START to begin preheating. A tone will sound when preheating is complete.
(Optional) To quickly preheat the oven during Convect Bake, see the “Rapid Preheat” section.
6. Press the Oven Cancel keypad when finished. For more information, see the “Convection Cooking” section.
Cooking Methods
WARNING
Food Poisoning Hazard
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Cooking Method Feature Instructions
CONVECT BROIL Convection
CONVECT ROAST
KEEP WARM Keep Warm
RAPID Rapid Oven
DELAY START Delayed Start
COOK TIME Timed
Broiling
Convection Roasting
Preheating
Cooking
1. Press the Oven Power keypad.
2. Select COOKING METHODS.
3. Select CONVECT BROIL.
4. Select the desired temperature by scrolling left to right or manually by selecting the grid in the
upper right corner and entering the convect broil temperature into the keypad.
5. Select START.
6. Press the Oven Cancel keypad when finished.
For more information, see the “Convection Cooking” section.
1. Press the Oven Power keypad.
2. Select COOKING METHODS.
3. Select CONVECT ROAST.
4. Select the desired temperature by scrolling left to right or manually by selecting the grid in the
upper right corner and entering the convect roast temperature into the keypad.
5. Select START to begin preheating. A tone will sound when preheating is complete.
6. Press the Oven Cancel keypad when finished.
For more information, see the “Convection Cooking” section. Food must be at serving temperature before placing it in the warmed oven.
1. Press the Oven Power keypad.
2. Select COOKING METHODS.
3. Select KEEP WARM.
4. Select the desired temperature by scrolling left to right or manually by selecting the grid in the
upper right corner and entering the keep warm temperature into the keypad.
5. Press the Oven Cancel keypad when finished. Provides the fastest preheat time for the Bake function. Rapid Preheat is preset to off.
1. Select RAPID to toggle between turning the rapid preheat Off and On.
2. The current setting will be displayed. IMPORTANT: This feature should only be used for one-rack baking. Unused racks should be
removed prior to Rapid Preheat. A standard rack should be used for Rapid Preheat. If preheating for the Bake cycle has already started, Rapid Preheat may be started by selecting Rapid.
Delay Start is used to enter the ending cook time for an oven function with a delayed start. Once the cooking method is selected, input the bake temperature. Select DELAY START and follow the prompts on the screen.
NOTE: Delay Start should not be used for foods such as breads and cakes because they may not bake properly.
Cook Time allows the oven to be set to turn on at a certain time of day, cook for a set length of time, and/or shut off automatically.
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Favorites
The Favorites feature stores the oven mode and temperature for your favorite recipe.
As you continue to utilize your Favorites tool, your product will refine and tailor suggestions towards your cooking cravings/ needs.
NOTE: A select set of favorites and suggestions may be automatically shown on the Home screen based on your meal times.
To save a recipe, select the Favorites keypad (heart icon) and follow the prompts on the screen to customize your favorites.
Add an image or name to the favorite to customize it to your preferences.
Assisted Cooking
Assisted cooking helps you select the right mode for your everyday cooking needs. Some modes allow you to skip preheat. Follow the prompts on screen for guidance throughout the cooking process. NOTE: Traditional bake temperatures will be converted to convection bake temperatures. Convect Bake requires time and temperature
input. It also requires preheat. Traditional roast times will be converted to convection roast times. Convect Roast requires time and temperature input, but preheat is
not required. Some modes will convert standard bake times for convection cooking Input your time and temperature and your screen will convert accordingly. See the “Frozen Bake” section for more information.
Assisted Cooking Modes
FROZEN
POULTRY
SEAFOOD
BAKED GOODS
DESSERTS
PIZZA
MEATS
VEGGIES
CASSEROLES
SNACKS
Food Selections Tips for best results
■ Frozen Pizza
■ Frozen Pie
■ Frozen Fries
■ Frozen Lasagna
■ Frozen Nuggets
■ Frozen Meals
■ Chicken Pieces
■ Whole Chicken
■ Fish Fillet
■ Fish Sticks
■ Biscuits
■ Croissants
■ Cake
■ Fresh Pie
■ Cookies
■ Frozen Pie
■ Fresh Pizza
■ Frozen Pizza
Frozen foods do not require preheat. Insert food right away. Input the manufacturer’s maximum recommended time and temperature.
For more information, see the “Frozen Bake™” section.
Poultry food items do not require preheat. Insert food right away.
Fish Fillet and Fish Sticks require preheat. Insert food when preheat is complete.
Baked Goods require preheat. Insert food when preheat is complete.
Cake and Cookies and Fresh Pies requires preheat. Insert food when preheat is complete.
Frozen Pie does not require preheat. Insert food right away, Input the manufacturer’s maximum recommended time and temperature.”
Fresh Pizza does require preheat. Frozen Pizza does not require preheat. Insert food right away. Input
the manufacturer’s maximum recommended time and temperature. For more information, see the “Frozen Bake™” section.
■ Meatloaf
■ Pork Roast
■ Beef Roast
■ Lamb Roast
■ Baked Potato
■ Roasted Fresh Veggies
■ Casserole
■ Frozen Lasagna
Meatloaf requires preheat. Insert food when preheat is complete. Lamb, Beef, and Pork Roasts do not require preheat. Insert food
right away.
Roasted Fresh Veggies and Baked Potato do not require preheat. Insert food right way.
Casserole does require preheat. Insert food when preheat is complete.
Frozen Lasagna does not require preheat. Insert food right away. Input the manufacturer’s maximum recommended time and temperature. For more information, see the “Frozen Bake™” section.
N/A Snacks require preheat. Insert food when preheat is complete.
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The Tools keypad allows you access to functions and customization options for your oven. These tools allow you to set the clock, change the oven temperature between Fahrenheit and Celsius, turn the audible signals and prompts on and off, adjust the oven calibration, change the language, and more.
Select the Tools keypad to view the Tools features:
■ Remote Enable
■ Kitchen Timer
■ Light
■ Turntable
■ Self-Clean
■ Mute
■ Control Lock
■ Probe
See the “More Modes” section for more information.
Tools
Tools Available Selections Remote Enable
Select REMOTE ENABLE to enable the Whirlpool
NOTE:
®
app.
Remote Enable does not turn off when the door is opened. Do not store any flammable materials or temperature sensitive items inside the oven.
Kitchen Timer
Set a kitchen timer by manually entering the desired time into the keypad.
1. Select KITCHEN TIMER.
2. Manually input the time to the
desired timer length.
3. Select START.
4. Select the Cancel keypad to end the
Kitchen Timer.
Light
Select LIGHT to turn the light on and off. When the oven door is opened, the oven light will automatically turn on.
Turntable Self-Clean
Turn the turntable on or off. Self-clean option not available for the
microwave oven. For further information, see the Lower
Oven Use and Care Guide.
Mute
Select MUTE to mute and unmute the sound.
Control Lock
The Control Lock shuts down the control panel keypads to avoid unintended use of the oven(s). The Control Lock will remain set after a power failure, if set before the power failure occurs. When the control is locked, only the Oven/Microwave Power, Tools, and Oven Light keypads will function.
The Control Lock is preset unlocked, but can be locked.
To Lock or Unlock the Control:
1. Check that the oven is off.
2. Select the Control Lock keypad.
3. Control Lock will display.
4. Scroll up to unlock.
No keypads will function with the controls locked.
Probe
Use for Probe Cooking Mode.
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Preferences
Times and Dates
Set time and date preferences. NOTE: If user is connected to Wi-Fi, time, and date will be set
automatically.
Your Meal Times
Adjust when breakfast/lunch/dinner is shown.
■ Time
■ Date
■ Time Format (AM/PM vs 24 hour [Military Time])
Sound Volume
Set sound volume preferences.
■ Timers and Alerts
■ Buttons and Effects
Display Settings
Set the display settings.
■ Display Brightness: Set the display brightness
■ Emphasize Info When I Am Far: Turn on or off
Regional
Set regional preferences.
■ Language: English, Spanish, or French
■ Temperature Units: Fahrenheit and Celsius
Wi-Fi
■ Connect to Network: Download the Whirlpool
app store on your mobile phone. See the Connectivity Setup sheet for more detailed instructions.
SAID Code: The SAID code is used to sync a smart device
with your appliance.
MAC Address: MAC Address is displayed for the Wi-Fi
module.
Wi-Fi Radio: Turn Wi-Fi on or off.
®
App from the
Info
■ Service and Support: Displays model number, Customer
Support contact info, and Diagnostics
Store Demo Mode: Select Store Demo Mode to toggle Demo
Mode off and on
Start Demo Mode:
1. Select the Tools keypad (Gear icon).
2. Scroll and select INFO.
3. Select STORE DEMO MODE and Select ON. NOTE: The display screen will show the time.
4. Select the Tools keypad.
5. Select TRY THE PRODUCT or VIEW PRODUCT VIDEOS.
If the unit is in Demo Mode after power up, follow these steps to exit the Demo Mode:
Exit Demo Mode:
1. Select TRY THE PRODUCT.
2. Scroll and select EXPLORE.
3. Select the Tools keypad (Gear icon).
4. Scroll and select INFO.
5. Select STORE DEMO MODE and select OFF.
6. Select YES on the confirmation screen.
■ Restore Factory: This will restore your product to the original
factory default settings.
■ Wi-Fi Terms and Conditions: www.whirlpool.com/connect.
■ Software Terms and Conditions.
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More Modes
Temperature Calibration
IMPORTANT: Do not use a thermometer to measure the oven
temperature. Elements will cycle on and off as needed to maintain a consistent temperature but may run slightly hot or cool at any point in time due to this cycling. Opening the oven door will affect cycling of the elements and impact the temperature.
The oven provides accurate temperatures and has been thoroughly tested at the factory. However, it may cook faster or slower than your previous oven, causing baking or browning differences. If necessary, the temperature calibration can be adjusted in either Fahrenheit or Celsius.
On double ovens, the upper oven and the lower oven can each be calibrated independently.
A minus sign (-) means the oven will be cooler by the displayed amount. The absence of a minus sign means the oven will be warmer by the displayed amount.
Adjust the oven temp up to +/-30°F (+/-18°C). It is recommended to make changes in 5°F (3°C) increments until desired results are achieved.
To Adjust Oven Temperature Calibration:
1. Press the Tools keypad.
2. Select MORE MODES.
3. Select TEMPERATURE CALIBRATION.
4. Scroll from left to right to increase or decrease the
temperature.
NOTE: Each oven calibration can be independently set.
Sabbath Mode
For guidance on usage and a complete list of models with Sabbath Mode, visit www.star-k.org.
The Sabbath Mode sets the oven to remain on in a bake setting until disabled.
When the Sabbath Mode is activated, only the Bake cycle will operate. All other cooking and cleaning cycles are disabled. No tones will sound, and the displays will not indicate temperature changes. When the oven door is opened or closed, the oven light will not turn on or off, and the heating elements will not turn on or off immediately.
Sabbath Mode is not available for the microwave oven. If a cook timer is set, the countdown will appear. The timer will
count down once the timer is set.
To Enable and Activate Sabbath Mode for Oven:
1. Press the Tools keypad.
2. Select MORE MODES.
3. Select SABBATH MODE.
4. Press SABBATH MODE again to enable Sabbath Mode
(Sabbath Mode is preset to off).
5. Select YES if you would like to have your oven on and baking
during the Sabbath.
6. Input the temperature and cook time.
(Optional) For timed cooking in Sabbath Mode, Press ADD A COOK TIME for the selected oven, Enter the desired cook time and then press NEXT.
7. Select START.
To Disable and Exit Sabbath Mode:
1. Press the Oven Power/Cancel keypad.
2. Press and hold the display screen for 3 seconds.
To Adjust Temperature for Oven:
1. Press the +/- 25 on the display screen to select the new
temperature. NOTE: The temperature adjustment will not appear on the
display, and no tones will sound.
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Aluminum Foil
1
IMPORTANT: To avoid permanent damage to the oven bottom finish, do not line the oven bottom with any type of foil or liner.
For best cooking results, do not cover entire oven rack with foil because air must be able to move freely.
To catch spills, place foil on rack below dish. Make sure foil is at least 1/2" (13 mm) larger than the dish and that it is turned up at the edges.
Positioning Racks and Bakeware
IMPORTANT: To avoid permanent damage to the porcelain
finish, do not place food or bakeware directly on the oven door or bottom.
Racks
■ Position racks before turning on the oven.
■ Do not position racks with bakeware on them.
■ Make sure racks are level.
■ Place food so it will not rise into the broil element. Allow at
least 1/2" (13 mm) between pans and the broil element.
To move a rack, pull it out to the stop position, raise the front edge, and then lift it out. Use the following illustrations and charts as a guide for positioning racks.
Rack Positions: Upper and Lower Oven
Convection Cooking
Oven Setting
Rapid Preheat Bake 1 3 Rapid Preheat
Convection Bake Convection Bake 1 1, 2, or 3 Convection Bake 2 2 and 5 Convection Bake 3 1, 3, and 5 Convection Roast 1 1 or 2 Convection Broil 1 4, 5, or 6
Number of Racks Used
1 3
Rack Position(s)
Baking Layer Cakes on Two Racks
For best results when baking cakes on two racks, use rack positions 2 and 5 with the Bake function. Place the cakes on the racks as shown. Keep at least 2" (5.0 cm) of space between the front of the racks and the front of the cakes.
6 5 4
3 2
Broiling
Food Rack Position
Most broiling 6
For hamburger patties to have a well-seared exterior and a rare interior, use a flat rack in position 6. Side 1 should cook for approximately 3 minutes. Side 2 should cook for approximately 3 to 4 minutes. Expect a moderate degree of smoke when broiling.
Traditional Cooking
Food Rack Position
Large roasts, turkeys, angel food, bundt cakes, quick breads, pies
Yeast breads, casseroles, meat and poultry
Cookies, biscuits, muffins, cakes 2 or 3 when single-rack
1 or 2
2
baking; 2 and 5 when multi-rack baking
Baking Cookies on Two Racks
For best results when baking cookies on two racks, use rack positions 2 and 5 with the Convection Bake function.
Bakeware
To cook food evenly, hot air must be able to circulate. Allow 2" (5.0 cm) of space around bakeware and oven walls. Use the following chart as a guide.
Number of Pan(s) Position on Rack
1 Center of rack. 2 Side by side or slightly staggered. 3 or 4 Refer to the previous illustration.
NOTE: Bakeware materials and color may affect results. Dark, dull, non-stick, or glass pans may require shorter baking times. In contrast, insulated or stainless steel pans may require longer baking times. Follow bakeware manufacturer’s recommendations.
Roll-Out Extension Rack
The roll-out extension rack allows easy access to position food in the oven, and remove food from the oven. It can be used in rack positions 1 through 6.
Open Position
A
B
A. Roll-out extension rack B. Sliding shelf
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Closed and Engaged Position
B
B
C
B
C
A
A. Roll-out extension rack B. Sliding shelf
To Remove Roll-Out Extension Rack:
1. Slide the rack in completely so that it is closed and engaged
with the sliding shelf.
2. Using two hands, lift up on the front edge of the rack and push
the sliding shelf to the back wall of the oven so that the front edge of the sliding shelf sits on the rack guides. The front edge of the rack and the sliding shelf should be higher than the back edge.
A
A. Sliding shelf B. Rack guide C. Roll-out extension rack
3. Pull the rack and the sliding shelf out.
To Replace Roll-Out Extension Rack
1. Using two hands, grasp the front of the closed rack and the
sliding shelf. Place the closed rack and the sliding shelf on the rack guide.
2. Using two hands, lift up on the front edge of the rack and the
sliding shelf together.
3. Slowly push the rack and the sliding shelf to the back of the
oven until the back edge of the rack pulls over the end of the rack guide.
To avoid damage to the sliding shelves, do not place more than 25 lbs (11.4 kg) on the rack.
Do not clean the roll-out extension rack in a dishwasher. It may remove the rack’s lubricant and affect its ability to slide.
See the “General Cleaning” section for more information.
Oven Vent(s)
A
A. Microwave B. Oven Vent C. Lower Oven
The oven vent(s) should not be blocked or covered since they allow the inlet of fresh air into the cooling system. Also, the bottom vent should not be blocked or covered since it allows the inlet of fresh air into the cooling system and the outlet of hot air from the cooling system. Blocking or covering vents will cause poor air circulation, affecting cooking, cleaning, and cooling results.
Preheating and Oven Temperature
Preheating
When beginning a Bake, Convect Bake, or Convect Roast cycle, the oven will begin preheating after Start is pressed. The oven will take approximately 12 to 17 minutes to reach 350°F (177°C) with all of the oven racks provided with your oven inside the oven cavity. Higher temperatures will take longer to preheat. The preheat cycle rapidly increases the oven temperature. The actual oven temperature will go above your set temperature to offset the heat lost when your oven door is opened to insert food. This ensures that when you place your food in the oven, the oven, will begin at the proper temperature. Insert your food when the preheat tone sounds. Do not open the door during preheat before the tone sounds.
Rapid Preheat
Rapid Preheat can be used to shorten the preheating time. Only one standard flat oven rack should be in the oven during Rapid Preheat. Extra racks should be removed prior to starting. The preheating cycle should be completed before placing food in the oven. When the Rapid Preheat cycle is complete, the oven starts a normal Bake cycle.
IMPORTANT: Rapid Preheat should be used only for one-rack baking.
Oven Temperature
While in use, the oven elements will cycle on and off as needed to maintain a consistent temperature, but they may run slightly hot or cool at any point in time due to this cycling. Opening the oven door while in use will release the hot air and cool the oven which could impact the cooking time and performance. It is recommended to use the oven light to monitor cooking progress.
NOTE: On models with convection, the convection fan may run in the non-convection bake mode to improve oven performance.
Before baking and roasting, position racks according to the “Positioning Racks and Bakeware” section. When roasting, it is not necessary to wait for the oven preheat cycle to end before putting food in unless it is recommended in the recipe.
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Baking and Roasting
IMPORTANT: The convection fan and convection element
may operate during the Bake function to enhance performance and heat distribution.
The oven will take approximately 12 to 17 minutes to reach 350°F (177°C) with all oven racks inside the oven cavity. The preheat cycle rapidly increases the temperature inside the oven cavity. Higher temperatures will take longer to preheat. Factors that impact preheat times include room temperature, oven temperature, and the number of racks. Unused oven racks can be removed prior to preheating your oven to help reduce preheat time. The actual oven temperature will go above the set temperature to offset the heat lost when the oven door is opened to insert food. This ensures that the oven will begin at the proper temperature when you place food in the oven. Insert food when the preheat tone sounds. Do not open the door during preheat until the tone sounds.
During baking or roasting, the bake and broil elements will cycle on and off in intervals to maintain the oven temperature.
Depending on the model, if the oven door is opened during baking or roasting, the heating elements (bake and broil) will turn off approximately 30 seconds after the door is opened. They will turn on again approximately 30 seconds after the door is closed.
Frozen Bake
Frozen BakeTM Technology automatically adjusts the manufacturer’s bake time by combining preheating and baking to deliver great packaged frozen food results without the wait. There are multiple preprogrammed food options. The Frozen BakeTM cycle have been customized to work only with these foods. When using Frozen BakeTM Technology, it is important that you follow all manufacturer’s instructions including venting, covering, stirring or placing on a baking sheet to ensure a good result. When cooking frozen meals, only cook items that provide instructions for cooking in a conventional oven. Place your dish in the center of the rack and select one of the rack positions recommended for Frozen BakeTM in the “Positioning Racks and Bakeware” section and bake only one package or pan at a time. Use the temperature and maximum bake time from the package.
A tone will alert you to check the food for doneness before the cook time is complete and again at the end of the cook time. The display will prompt you to add additional cook time if needed.
TM
Temperature Probe
The temperature probe accurately measures the internal temperature of meat, poultry, and casseroles with liquid and should be used in determining the doneness of meat and poultry. The temperature probe should only be used with Bake, Convect Bake, or Convect Roast.
Always unplug and remove the temperature probe from the oven when removing food.
To Use:
Before using, insert the probe into the food item. For meats, the probe tip should be located in the center of the thickest part of the meat and not into the fat or touching a bone. Place food in the oven and connect the temperature probe to the jack. Keep the probe as far away from the heat source as possible. Close the oven door.
NOTE: The temperature probe must be inserted into the food item before the mode is selected.
■ Use the Assisted Cooking feature for guidance and step by
step instructions on inserting the probe and selecting target food internal temperatures.
■ Plug the probe into the oven’s port or pick the Probe icon in
the Tools Menu. Both will show a popup that allows the user to pick the cooking mode and all of the options. Place food in the oven and connect the temperature probe to the jack. Keep the probe as far away from the heat source as possible. Close the oven door.
Broiling
When broiling, no preheating is necessary unless recommended otherwise in the recipe. Position food on grid in a broiler pan, and then place it in the center of the oven rack. Close the oven door to ensure proper broiling temperature.
NOTE: Odors and smoke are normal the first few times the oven is used or if the oven is heavily soiled.
Changing the temperature when broiling allows more precise control when cooking. The lower the broil setting, the slower the cooking. Thicker cuts and unevenly shaped pieces of meat, fish and poultry may cook better at lower broil settings. Place the food in the upper or lower oven. Refer to the “Positioning Racks and Bakeware” section for more information.
On lower settings, the broil element will cycle on and off to maintain the proper temperature.
■ For best results, use a broiler pan and grid. It is designed
to drain juices and help avoid spatter and smoke. If you would like to purchase a broiler pan, one may
be ordered. Please refer to the “Accessories” section for more information.
13
Convection Cooking
In a convection oven, the fan-circulated hot air continually distributes heat more evenly than the natural movement of air in a standard thermal oven. This movement of hot air helps maintain a consistent temperature throughout the oven, cooking foods more evenly, crisping surfaces while sealing in moisture, and yielding crustier breads.
During convection cooking, the bake, broil, and convection (true convection only) elements cycle on and off in intervals to maintain the oven temperature, while the fan circulates the hot air.
If the oven door is opened during convection cooking, the fan will turn off immediately. It will come back on when the oven door is closed.
NOTE: The oven door must be closed for convection broiling.
With convection cooking, most foods can be cooked at a lower temperature for a shorter length of time. These adjustments can be made using the following chart.
Setting Guidelines
Convect Bake
Convect Roast
Convect Broil
Reduce the standard baking temperature 25°F (15°C).
Use standard recipe temperature. Cooking time may be reduced by 15% to 30% with Convect Roast so the food should be checked for doneness early.
Use standard recipe temperature. Cooking time may be reduced so the food should be checked for doneness early.
Convert Time/Temp
Convection temperatures and times differ from those of standard cooking. The Convert Time/Temp convection feature is a function that converts a standard thermal bake or roast cook time and temperature into an ideal cook time and temperature for convection cooking. The displayed time and temperature will be the converted for convection values.
Position the racks according to the “Positioning Racks and Bakeware” section before starting convection cooking.
14
OVEN CARE
Self-Cleaning Cycle
WARNING
Burn Hazard
Do not touch the oven during the Self-Cleaning cycle.
Keep children away from oven during Self-Cleaning cycle.
Failure to follow these instructions can result in burns.
IMPORTANT: The health of some birds is extremely sensitive to the fumes given off during the Self-Cleaning cycle. Exposure to the fumes may result in death to certain birds. Always move birds to another closed and well-ventilated room.
Self-clean the oven before it becomes heavily soiled. Heavy soil results in longer cleaning and more smoke.
Keep the kitchen well-ventilated during the Self-Cleaning cycle to help get rid of heat, odors, and smoke.
Do not block the oven vent(s) during the Self-Cleaning cycle. Air must be able to move freely. See the “Oven Vents” section.
Do not clean, rub, damage, or move the oven door gasket. The door gasket is essential for a good seal.
Prepare Oven:
■ Remove the broiler pan, grid, cookware and bakeware, and,
on some models, the temperature probe from the oven.
■ Remove oven racks to keep them shiny and easy to slide.
See the “General Cleaning” section for more information.
■ Remove any foil from the oven because it may burn or melt,
damaging the oven.
■ Hand clean inside door edge and the 1
around the inside oven cavity frame, being certain not to move or bend the gasket. This area does not get hot enough during high-temp self-cleaning to remove soil. Do not let water, cleaner, etc., enter slots on door frame. Use a damp cloth to clean this area.
■ Wipe out any loose soil to reduce smoke and avoid damage.
At high temperatures, foods react with porcelain. Staining, etching, pitting, or faint white spots can result. This is normal and will not affect cooking performance.
How the Cycle Works
IMPORTANT: The heating and cooling of porcelain on steel in the
oven may result in discoloring, loss of gloss, hairline cracks, and popping sounds.
The Self-Cleaning cycle uses very high temperatures, burning soil to a powdery ash.
Suggested clean times are 3 hours for light soil, 4 hours for medium soil, and 5 hours for heavy soil.
Once the oven has completely cooled, remove ash with a damp cloth. To avoid breaking the glass, do not apply a cool damp cloth to the inner door glass before it has completely cooled.
The oven lights will not work during the Self-Cleaning cycle.
1
/2" (3.8 cm) area
NOTE: The oven has a two-speed cooling fan motor. During the Self-Cleaning cycle, the fan(s) will operate at its highest speed to increase airflow to better exhaust the hotter air through the oven vent(s). An increase in noise may be noticeable during and after the Self-Cleaning cycle until the oven cools.
Before Self-Cleaning, make sure the door is closed completely or it will not lock and the cycle will not begin. When the oven is locked, the doors of the oven cannot be opened. To avoid damage to the doors, do not force the doors open when the oven is locked.
1. Touch the Tools keypad.
2. Select SELF CLEAN.
3. Select type of Self-Cleaning:
Steam: 1 hour: Clean up after everyday light spills using
lower heat and 11/4 cups (295.7 mL) of water.
High temp: 4 hours: 3 hour cycle and 1 hour cooling.
High temp: 5 hours: 4 hour cycle and 1 hour cooling.
High temp: 6 hours: 5 hour cycle and 1 hour cooling.
4. Follow the prompts on the oven display to prepare the oven.
5. Select START to begin the cleaning process. OR
Select DELAY to set a delayed Self-Cleaning cycle. See the “To Delay Start Self-Cleaning Cycle” section.
The oven doors will automatically lock. NOTE: It may take a couple moments for the oven door to
automatically lock after starting the Self-Clean Cycle. When the self cleaning cycle is complete and the oven cools,
the oven doors will unlock.
6. When the oven is completely cooled, remove ash with a damp
cloth.
To Delay Start Self-Cleaning Cycle:
Follow steps 1 through 4 of “To Start Self-Cleaning Cycle,” then:
1. Select DELAY.
2. Select the start time of when the Self-Cleaning cycle should
begin by scrolling from left to right.
3. Select START DELAY.
The oven doors will automatically lock after the Delay Start countdown.
When the Self-Cleaning cycle is complete and the oven cools, the oven doors will unlock.
4. When the oven is completely cooled, remove ash with a
damp cloth.
To Stop Self-Cleaning Anytime:
Touch the Oven Cancel keypad. If the oven temperature is too high, the door will remain locked. It will not unlock until the oven cools.
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Steam Clean
The Steam Clean feature is designed for light oven cavity bottom cleaning on models that have hidden bake in the oven.
Do not use oven cleaners. Allow the oven to cool to room temperature before using the
Steam Clean feature. If your oven cavity is above 200°F (93°C), the Steam Clean feature will not activate until it cools down.
Remove all racks and accessories from the oven cavity. For best results, use 1
water. The Steam Clean feature will take approximately 1 hour. A tone will
sound at the end of the cycle. IMPORTANT: Because the water in the oven bottom is hot, do not
open the oven door during the Steam Clean cycle. Press the Oven Cancel keypad at any time to end the cycle. The
display will return to the time of day.
Helpful Hints
■ Once the Steam Clean cycle is complete and the oven is
completely cooled, remove all remaining water in the bottom of the oven with a sponge or cloth.
■ Wipe any remaining moisture from the oven door interior, oven
cavity interior sides, and cooktop.
■ Use a soft brush or nylon scrubber to wipe the oven interior.
This may help with more stubborn stains.
■ It is recommended to use distilled or filtered water, as tap
water may leave mineral deposits on the oven bottom. Use a cloth soaked with vinegar or lemon juice to remove any mineral deposits that may be left after the Steam Clean cycle.
■ If the oven is heavily soiled, use the Self-Cleaning cycle. The
Steam Clean cycle may be used first to eliminate most of the debris, resulting in a more effective self-cleaning.
1
/4 cups (295.7 mL) of distilled or filtered
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are
off and the oven is cool. Always follow label instructions on cleaning products. For additional information, you can visit the Frequently Asked Questions (FAQs) section of our website at www.whirlpool.com. In Canada, refer to the Customer Service section at www.whirlpool.ca.
Soap, water, and a soft cloth or sponge are suggested first unless otherwise noted.
EXTERIOR PORCELAIN ENAMEL SURFACES (on some models)
Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the entire oven is cool. These spills may affect the finish.
Cleaning Method:
Glass cleaner, mild liquid cleaner or nonabrasive scrubbing pad: Gently clean around the model/serial/rating plate because scrubbing may remove numbers.
®
Affresh W10355010 (not included): See the “Accessories” section for more information.
STAINLESS STEEL (on some models)
NOTE: To avoid damage to stainless steel surfaces, do not use
soap-filled scouring pads, abrasive cleaners, steel-wool pads, gritty washcloths or abrasive paper towels. Damage may occur to stainless steel surfaces, even with one-time or limited use.
Cleaning Method:
Rub in direction of grain to avoid damaging.
Affresh See the “Accessories” section for more information.
Kitchen and Appliance Cleaner Part Number
®
Stainless Steel Cleaner Part Number W10355016:
To Steam Clean:
1. Open the oven door of the selected oven and remove all racks
and accessories from the oven cavity.
2. Pour 11/4 cups (295.7 mL) of distilled or filtered water into the
oven bottom. Then close the oven door.
3. Touch the Tools keypad.
4. Select STEAM CLEAN.
5. Select START.
6. After approximately 1 hour, a tone will sound to signal the
end of the cycle. Touch the Oven Cancel keypad to clear the display.
7. When the oven is completely cooled, remove any excess
water with a sponge or cloth and wipe down oven interior. If needed, use a non-scratch copper scrubbing pad to remove stubborn soils.
METALLIC PAINT (on some models)
Do not use abrasive cleaners, cleaners with bleach, rust removers, ammonia or sodium hydroxide (lye) because paint surface may stain.
CONTROL PANEL AND OVEN DOOR EXTERIOR
To avoid damage, do not use abrasive cleaners, steel-wool pads, gritty washcloths, or abrasive paper towels.
Cleaning Method:
Glass cleaner and soft cloth or sponge: Apply glass cleaner to soft cloth or sponge, not directly on panel.
®
Affresh W10355010 (not included): See the “Accessories” section for more information.
Kitchen and Appliance Cleaner Part Number
16
OVEN RACKS
Cleaning Method:
■ Steel-wool pad.
■ For racks that have discolored and are harder to slide, a light
coating of vegetable oil applied to the rack guides will help them slide.
OVEN CAVITY AND OVEN DOOR INTERIOR
Do not use oven cleaners. Food spills should be cleaned after the oven cools. At high
temperatures, foods react with porcelain and staining, etching, pitting, or faint white spots can result.
Cleaning Method:
■ Self-Cleaning cycle:
See the “Self-Cleaning Cycle” section first.
■ For optimal door cleaning results, wipe away any deposits with
a damp sponge before running cycle.
Oven Lights
The oven lights are 120-volt, 40-watt maximum halogen bulbs. They will come on when the oven door is opened. On double oven models, the lights will only come on for the oven that has the door open. The oven lights will not work during the Self-Cleaning cycle.
When the door is closed, touch the appropriate Oven Light keypad to turn on the oven light.
To Replace:
Before replacing the bulb, make sure the oven is off and cool.
1. Disconnect power.
2. Remove glass light cover by grasping the front edge
and pulling away from oven.
3. Remove bulb from socket.
4. Replace bulb using tissue or wearing cotton gloves to handle
bulb. To avoid damage to or decreasing the life of the new bulb, do not touch bulb with bare fingers.
5. Replace bulb cover by snapping back into wall.
6. Reconnect power.
IMPORTANT: Do not use bulbs rated higher than 40 watts.
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual, or visit producthelp.whirlpool.com.
Contact us by mail with any questions or concerns at the address below: In the U.S.A.:
Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Problem Possible Causes and/or Solutions
Nothing will operate
Oven will not operate
Oven temperature too high or too low
Display shows messages
Oven isn’t wired properly: See the Installation Instructions. Household fuse is blown, or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker.
If the problem continues, call an electrician.
Control Lock is on: “Control Lock” will display on the screen. Scroll up to unlock. Sabbath Mode is set: See the “Sabbath Mode” section. On double oven models, one oven is self-cleaning: When one oven is self-cleaning, the other
oven cannot be set or turned on.
Oven temperature needs adjustment: See the “Temperature Calibration” section.
Power failure: Error code (display shows letter followed by number): Press the Cancel keypad to clear the display. If it
reappears, call for service. See the “Warranty” section for contact information. Demo Mode (product is in Demo Mode): See the “Tools” section to exit Demo Mode.
On some models, reset the clock if needed. See “Preferences” in the “Tools” section.
In Canada, visit www.whirlpool.ca.
In Canada:
Whirlpool Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7
17
Problem Possible Causes and/or Solutions
Clean cycle did not work on all spills
Warm air coming from oven vent
Convection fan runs during Bake function
Long preheat times
Self-Cleaning cycle will not operate
Oven cooking results not what expected
Several cooking cycles between Clean cycles or spills on oven walls and doors: Run additional Clean cycles. The affresh® Kitchen and Appliance Cleaner can be used for stubborn soils. See the “Accessories” and “Self-Cleaning Cycle” sections for more information.
Warm air coming from the oven vent is normal. During a self-clean cycle, the air stream is increased. The cooling fan may operate both during an oven’s cycle and after the cycle has ended, causing warm
air to exit from the oven vent. It is normal for the convection fan and element to operate during Bake mode to enhance performance
and heat distribution. Not all cycles require preheating. See cycle instructions for preheat recommendations. Most cycles
preheat to 350°F (177°C) in 12 to 17 minutes. Higher temperatures will take more time. Removing unused oven racks prior to preheating can help reduce preheat time.
The oven door is open: Close the oven door all the way. The function has not been entered: See the “Self-Cleaning Cycle” section. A Timed Self-Clean cycle has been set: See the “Self-Cleaning Cycle” section. On double oven models, one oven is self-cleaning: When one oven is self-cleaning, the other
oven cannot be set to self-clean.
The set temperature was incorrect: Double-check the recipe in a reliable cookbook. Oven temperature needs adjustment: See “Temperature Calibration” in the “More Modes” section. Oven was not preheated: See the “Baking and Roasting” section. Racks were positioned improperly: See the “Positioning Racks and Bakeware” section. Not enough air circulation around bakeware: See the “Positioning Racks and Bakeware” section. Batter distributed unevenly in pan: Check that batter is level in the pan. Darker browning of food caused by dull or dark bakeware: Lower the oven temperature 25°F (15°C)
or move rack to a higher position in the oven. Lighter browning of food caused by shiny or light colored bakeware: Move rack to a lower position
in the oven.
Incorrect length of cooking time was used: Adjust cooking time. Oven door was not closed: Be sure that the bakeware does not keep the door from closing. Oven door was opened during cooking: Oven peeking releases oven heat and can result in longer
cooking times. Rack is too close to bake burner, making baked items too brown on bottom: Move rack to higher
position in the oven. Pie crusts browning too quickly: Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
18
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check the “Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
Accessories
Accessories U.S.A.
To order accessories, visit our website at
www.whirlpool.com/cookingaccessories
If you need replacement parts
If you need to order replacement parts, we recommend that you use only FSP fit right and work right because they are made with the same precision used to build every new Whirlpool appliance.
To locate FSP nearest Whirlpool designated service center.
®
replacement parts. FSP® replacement parts will
®
replacement parts in your area, call us or your
In the U.S.A.
If you have any problems or questions, call Whirlpool Corporation Connected Appliances at 1-866-333-4591.
Our consultants provide assistance with:
■ Scheduling of service. Whirlpool appliances designated
service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in the United States.
■ Features and specifications on our full line of appliances.
■ Referrals to local Whirlpool appliance dealers.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
For further assistance:
If you need further assistance, you can write to Whirlpool with any questions or concerns at:
Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Porcelain Broiler Pan and Grid
Order Part Number 4396923
Affresh® Stainless Steel Cleaner
(stainless steel models) Order Part Number W10355016
Affresh® Kitchen and Appliance Cleaner
Order Part Number W10355010
Microwave Steamer
Order Part Number 8205262RB
30" FIT Kit Vent Trim for Combo Ovens
Order Part Number W10495947
27" FIT Kit Vent Trim for Combo Ovens
Order Part Number W10495945
Combo Oven Microwave Side Trim Kit
Order part Number W10536162
In Canada
If you have any problems or questions, call Whirlpool Corporation Connected Appliances at 1-866-333-4591.
Our consultants provide assistance with:
■ Scheduling of service. Whirlpool appliances designated
service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in Canada.
■ Features and specifications on our full line of appliances.
■ Referrals to local Whirlpool appliance dealers.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
For further assistance:
If you need further assistance, you can write to Whirlpool with any questions or concerns at:
Customer eXperience Centre Whirlpool Canada LP 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
19
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
WHIRLPOOL®
MAJOR APPLIANCE
LIMITED WARRANTY
Please have the following information available when you call the Customer eXperience Center:
■ Name, address and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide or visit www.whirlpool.com/product_help.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for
warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
ONE YEAR LIMITED WARRANTY
WHAT IS COVERED WHAT IS NOT COVERED
For one year from the date of purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit’s warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
1. Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator or
installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not in accordance with
electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).
5. Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
6. Conversion of products from natural gas or propane gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by
Whirlpool.
8. Repairs to parts or systems to correct product damage or defects caused by unauthorized service,
alteration or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes
unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.
10. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including
but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.
11. Food or medicine loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where an authorized Whirlpool
servicer is not available.
14. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels,
flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product.
15. Service or parts for appliances with original model/serial numbers removed, altered or not easily
determined.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
11/14
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