Whirlpool WFW97HEDW, WFW97HEDU ENERGY GUIDE

Use & Care Guide Guide d’utilisation et d’entretien

Front-Loading Automatic Washer Laveuse automatique à chargement frontal

W10656464B W10656465B – SP

cuidado en español, o para obtener información adicional acerca de su producto, visite:

If you have any problems or questions, visit us at www.whirlpool.com

Pour tout problème ou question, consulter www.whirlpool.ca

Designed to use only HE High Efciency detergents.

Conçue pour l’utilisation d’un détergent haute efcacité seulement.

Allergen Reduction Performance of Residential

and Commercial, Family-Sized Clothes Washers

NSF Protocol P351

Performance de réduction des allergènes pour les laveuses

de format familial à usage résidentiel ou commercial

Protocole NSF P351

Para obtener acceso al

Manual de uso y

www.whirlpool.com

Table of Contents

WASHER SAFETY ...................................................................2

ACCESSORIES ........................................................................ 3

CONTROL PANEL AND FEATURES ......................................4

USING THE LOAD & GO™ DRAWER ......................................7

CYCLE GUIDE ......................................................................... 8

USING YOUR WASHER ........................................................10

WASHER MAINTENANCE ....................................................14

ABOUT DETERGENT CONCENTRATION ...........................17

TROUBLESHOOTING ........................................................... 18

WARRANTY ...........................................................................25

ASSISTANCE OR SERVICE ..................................Back Cover

Washer Safety

Table de matières

SÉCURITÉ DE LA LAVEUSE ................................................26

ACCESSOIRES ...................................................................... 27

TABLEAU DE COMMANDE ET CARACTÉRISTIQUES .......28

UTILISATION DU TIROIR LOAD & GO™ ..............................31

GUIDE DE PROGRAMMES ..................................................32

UTILISATION DE LA LAVEUSE ............................................ 34

ENTRETIEN DE LA LAVEUSE ..............................................38

À PROPOS DE LA CONCENTRATION DU DÉTERGENT ...41

DÉPANNAGE .........................................................................42

GARANTIE ............................................................................. 54

ASSISTANCE OU SERVICE ...................... Couverture arrière

Accessories

Customize your new washer and dryer with the following genuine Whirlpool accessories. For more information on options and ordering, call 1-800-442-9991, or visit us at:

www.whirlpool.com/accessories. In Canada, call 1-800-807-6777 or visit us at www.whirlpool.ca.

15" Pedestal

Color-matched pedestals raise the washer and dryer to a more comfortable working height. The large drawer provides convenient storage.

Stack Kit

If space is at a premium, the stack kit allows the dryer to be installed on top of the washer.

Load & Go™ Liquid HE Detergent Cartridge

If you frequently alternate between two different liquid HE detergents, you may also purchase an additional cartridge.

Single-Dose Liquid HE Detergent Cup

The cup provides a way to dispense a single dose of liquid detergent.

Control Panel and Features

Not all features and cycles are available on all models.

NOTES:

The control panel features a sensitive surface that responds to a light touch of your nger. To ensure your selections are registered, touch the control panel with your nger tip, not your ngernail. When selecting a setting or option, simply touch its name.

B EA C D

At cycle completion, your setting and option choices will be remembered for your next use of that cycle. However, if power is lost to the washer, the settings and options will go back to the factory defaults.

Load & Go™ liquid HE detergent cartridge

Powdered HE detergent compartment

Liquid fabric softener

Chlorine bleach

POWER

Touch to turn the washer on and off. Touch to stop/cancel a cycle at any time.

NOTE: Turning the Wash Cycle knob will also turn the washer on and off.

WASH CYCLE KNOB

Turn the knob to select a cycle for your laundry load. An LED will light up for the cycle selected.

NOTE: The Clean Washer with affresh® LED will ash when the washer has run 30 wash cycles as a reminder to run the Clean Washer with affresh® cycle.

See “Cycle Guide” for detailed descriptions of cycles. NOTE: For best results when using the Wash & Dry cycle,

use for loads weighing 2.5 pounds and less, such as a soccer uniform or a running tank and shorts.

START

Touch and hold until the light above START comes on to start a cycle, or touch once while a cycle is in process to pause it. If you want to add a garment, you can touch START when the “Add Garment” LED is on.

LED DISPLAY AND SETTINGS

When you select a cycle, its default settings will light up and the Estimated Time Remaining will be displayed. Factors such as load size, wash temperature, and water pressure

may affect the time shown in the display. Tightly packing, unbalanced loads, or excessive suds may cause the washer to lengthen the cycle time, as well.

Touch the desired setting along the bottom of the display to adjust. See “Cycle Guide” for available settings on each cycle. Not all settings are available with all cycles.

Cycle Status Lights

For details, see “Cycle Status Lights” section.

Load & Go™ – Detergent Concentration and Water Hardness

Touch Detergent Concentration to set detergent concentration from 2x to 6x. Touch Water Hardness to set water hardness (normal, hard, or soft). (See “About Detergent Concentration” section.)

IMPORTANT: When using the dispenser cartridge with concentrated liquid detergent, be sure to change the detergent concentration settings in the control if the detergent used is different than factory preset of 2x concentration.

Wash Temp

The recommended wash temperature is preset for each cycle. You may also select a wash temperature based on the type of fabric and soils being washed. For best results, use the warmest wash water safe for your fabric, following the garment label instructions. All wash temperatures feature a cold rinse.

Spin

This washer automatically selects the spin speed based on the cycle selected. Some preset speeds can be changed.

Faster spin speeds mean shorter dry times, but may

increase wrinkling in your load.

Slower spin speeds reduce wrinkling, but will leave

your load more damp.

Soil

Soil level (wash time) is preset for each wash cycle. you change the soil setting,

the cycle time will increase or

decrease in the Estimated Time Remaining display. For most loads, use the soil level that is preset with the

cycle you have chosen. For heavily soiled and sturdy fabrics, lightly soiled and delicate fabrics,

use the Soil setting

to select more wash time. For

use the Soil setting select less wash time. Lower soil level settings will help reduce tangling and wrinkling.

Presoak

Touch to add a Presoak time of your choice to a wash cycle. Items will gently tumble thorugh the detergent and water for the selected time to help loosen tough stains.

OPTIONS

Touch to activate additional wash options or additional features on the washer. Not all options are available on all models.

Adjust Delay Time

Touch – or + to delay the start of the wash cycle by up to 12 hours.

FanFresh® Option

The FanFresh® option will periodically tumble the load after the end of the cycle for up to 12 hours while the integrated fan circulates air through the washer to reduce humidity. To turn on the FanFresh® option, touch FanFresh. If, however, the FanFresh® option is turned on, it will stay on for all future cycles until turned back off – the washer remembers the last on/off status set. To turn off the FanFresh® option, touch FanFresh.

You may also activate the FanFresh® option without running a cycle by touching and holding POWER for one second, then touching and holding FanFresh for 3 seconds, then touching and holding START for 3 seconds.

To turn off the FanFresh® option when it is running, touch POWER.

NOTE: The door will lock while the FanFresh® option is active. To cancel the option and unlock the door, touch POWER.

Extra Rinse

Activate this option to add an extra rinse to most cycles. NOTE: Extra Rinse can also be used to turn on the

Drum Light. Simply touch and hold EXTRA RINSE for 3 seconds.

Cycle Signal

Use this option to turn on or off the signal that sounds at end of cycle.

To turn off the tones that sound when a setting is touched: Touch and hold CYCLE SIGNAL for about

3 seconds. Repeat to turn them on.

Control Lock

Touch and hold for 3 seconds to lock the controls to avoid unwanted changes or operation. Touch and hold 3 seconds again to unlock. For each second CONTROL LOCK is held down, the display will count down one second: you will see “3,” then “2,” then “1.” You may still touch START to pause the cycle, or touch POWER to turn off the washer.

When

ADDITIONAL OPTION

Drum Light

Touch and hold EXTRA RINSE for 3 seconds to turn on the Drum Light.

ECOBOOST™ OPTION

Touch to activate the EcoBoost™ option. The EcoBoost™ option provides additional energy savings through reduced hot water usage and maintains cleaning performance by lengthening the wash time on some cycles.

STEAM CLEAN OPTION

The Steam Clean option adds additional soak and wash time to many cycles to help remove tough stains, as well as a steam boost for added cleaning power. An integrated heater helps to maintain optimal wash temperatures. See the “Cycle Guide” for cycles that allow the Steam Clean option.

LOAD & GO™ DRAWER

The Load & Go™ drawer gives you the convenience of automatically adding HE detergent, liquid chlorine bleach, and liquid fabric softener to the wash load at the proper time. See “Using the Load & Go™ Drawer” for information on using the dispenser drawer.

Load & Go™ Cartridge

Each dispenser cartridge holds up to 18.5 oz. (550 ml) of liquid HE detergent, enough for up to 36† loads, depending on cycle and detergent concentration. The cartridge ts into compartment (B) of the dispenser drawer for convenient loading.

Change detergent concentration setting if detergent used is different than factory preset of 2x concentration. See “About Detergent Concentration.”

Change water hardness setting if desired level is different than factory preset of Normal.

Powdered High Efciency “HE” detergent

compartment

This compartment holds powdered HE detergent for a single load.

Liquid fabric softener compartment

Automatically dilutes and dispenses liquid fabric softener at the optimum time in the cycle.

Use only liquid fabric softener in this dispenser.

Liquid chlorine bleach compartment

Automatically dilutes and dispenses liquid chlorine bleach at the optimum time during the rst rinse after the wash cycle. This compartment cannot dilute powdered bleach.

Choosing the Right Detergent

Use only High Efciency detergents. The package will be marked “HE” or “High Efciency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failure and, over time, buildup of mold or mildew. HE detergents are low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They hold soil in suspension so it is not re-deposited onto clean clothes. Follow the manufacturer’s instructions to determine the amount of detergent to use.

Use only High Efciency

(HE) detergent.

†

The number of loads will vary, depending on detergent concentration, load size, cycle used, and soil level. The maximum capacity of up to 36 loads requires use of 6x concentration detergent.

Control Panel and Features

Cycle Status Lights

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

Load & Go This will be lit when the washer is on with the dispenser

drawer closed and the cartridge in place. If the cartridge is removed and the drawer is closed, Load & Go will not light.

Detergent Level Low – This will light if there is enough detergent in the

Empty – This will light if there is no detergent in the

Door Locked Door Locked will light to indicate that the door is locked and

cannot be opened without rst pausing or canceling the cycle.

Add Garment When Add Garment is lit, you may pause the washer, open

the door, and add items. Touch and hold START to start the washer again.

Dispensing This will light when the detergent is being dispensed.

™

Load & Go™ cartridge for only a few more cycles.

Load & Go™ cartridge.

Done

Once the cycle is complete, this light will come on. Remove

the load promptly for best results.

Delay Wash This will light when a delay time has been set.

Sensing When START is touched, the washer will rst perform a

self-test on the door lock mechanism and the sensing light will come on. You will hear a click, the drum will make a partial turn, and the door will click again as it unlocks briey. The door will click one more time when it locks again.

Once the door has locked the second time, the washer will

begin tumbling and adding water. This sensing process will continue throughout the cycle. You may also hear water owing through the dispenser, adding detergent to the load.

After the load size is sensed, the estimated time based on

load size will be displayed. The actual cycle time may be lengthened; however, the display will continue to show the estimated time.

The sensing light will blink once a second at various times

during the cycle, such as when the washer is reducing extra suds.

Steaming

This will light to show that the cycle is using steam for added

cleaning power.

FanFresh® Option The FanFresh indicator will light when the FanFresh® option

is active. During this time, the washer will occasionally tumble the load while a fan circulates fresh air through the washer.

Using the Load & Go™ Drawer

1. Open the dispenser drawer.

2. Add laundry products as described in steps 4–6 in the “Using

Your Washer” section.

3. Slowly close the dispenser drawer. Make sure it is

completely closed.

Adding HE detergent to dispenser

NOTES:

A small amount of water may remain in the dispensers from the previous wash cycle. This is normal.

See “About Detergent Concentration” for information on detergent concentration.

To ensure you have enough detergent in the dispenser, the display will show the detergent level (Low or Empty).

Load & Go™ cartridge

Use only HE High Efciency liquid detergents. The dispenser cartridge will hold about 18.5 oz. (550 ml) of HE liquid detergent, or enough for up to 36 loads†.

To Fill:

Push back on the tab and lift the ll door. Fill to the “MAX” line (see illustration at right) with HE liquid detergent. Close ll door. It will click into place.

To Install the Dispenser

Cartridge:

1. Pull out the dispenser drawer.

2. Insert the dispenser cartridge

completely in detergent compartment as shown. It should click into position.

3. Slowly slide the dispenser drawer in until it is

completely closed. The washer will automatically detect the dispenser cartridge.

NOTE:

The dispenser cartridge should be rinsed out when changing detergents or when the washer will not be used for extended periods. For instructions on cleaning the dispenser cartridge, see “Washer Maintenance”.

†

The number of loads will vary, depending on detergent concentration, load size, cycle used, soil level, and water hardness. The maximum capacity of up to 36 loads requires use of 6x concentration detergent.

Use only High

Efciency (HE)

detergent.

“MAX” line

Tab

Adding detergent for a single load

Powdered HE

detergent

compartment

Use only High Efciency

(HE) detergent.

Powdered HE detergent

Place a measured amount of detergent in the powdered HE detergent compartment.

Powdered detergent:

Add directly to the compartment.

IMPORTANT:

n Do not use liquid detergents in the single-load

compartment; liquid detergents may seep out of the detergent compartment before the main wash begins.

n Do not add single-dose laundry packet to dispenser

drawer.

n If you are using the Delay Wash option, use of the

dispenser cartridge is recommended, or powdered detergent may be used in the HE powdered detergent compartment.

Using two liquid HE detergents

If you frequently alternate between two different liquid HE detergents, you can purchase an additional Load & Go™ cartridge.

See “Accessories” for ordering information.

Lift out the cartridge and set aside.

Liquid HE detergent

A single dose of liquid detergent can be added to the Single-Dose Liquid HE Detergent Cup, which you can purchase (see “Accessories” section).

Liquid detergent:

Add to detergent cup.

Cycle Guide

Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle, options, and settings that best t the load being washed. Not all settings are available with each cycle, and some options cannot be used together.

Not all cycles and options are available on all models.

Items to wash

using default

cycle settings:

Normally soiled Normal Extra Hot Extra Fast cottons, linens, Hot Fast Heavy FanFresh® speed tumbling and an extrasheets, and mixed Warm Medium Normal Extra Rinse fast-speed spin. This cycle is garment loads Cool Off Light PreSoak designed to provide the most Cold Delay Wash energy efciency.

Heavily soiled white Whites Extra Hot Extra Fast fabrics and garments Hot Fast Heavy EcoBoost™ fast-speed tumbling, extra Warm Medium Normal FanFresh® rinsing, and an extra-fast-speed Cool Slow Light Extra Rinse spin to provide optimal cleaning Cold Off PreSoak and rinsing when bleach is used. Delay Wash

Sturdy colorfast Heavy Extra Hot Extra Fast fabrics and heavily Duty Hot Fast Heavy EcoBoost™ extra-fast-speed nal spin help soiled garments Warm Medium Normal FanFresh® provide optimal cleaning and Cool Slow Light Extra Rinse reduce drying times. Cold Off PreSoak Delay Wash

Sturdy towels and Towels Extra Hot Extra Fast wash cloths Hot Fast Heavy EcoBoost™ longer wash time, normal rinsing Warm Medium Normal FanFresh® and an extra-fast-speed spin to Cool Slow Light Extra Rinse shorten drying time. Cold Off PreSoak Delay Wash

Sturdy garments Allergen† Extra Hot Extra Fast and household items Hot Fast Heavy FanFresh® allergens such as dust mites and exposed to possible Medium Normal Extra Rinse pet dander from normally-soiled allergens Light Delay Wash items.

Clothing, bedding, Sanitize Extra Hot Extra Fast and towels requiring Fast Heavy FanFresh® sanitization Medium Normal Extra Rinse found in clothes, sheets, and Slow Light Delay Wash towels. The extra hot wash Off temperature ensures sanitization. Check recommended wash temperature of your items. Bacteria tested were K. pneumonia, P. aureginosa, and S. aureus.

* All temperature selections feature a Cold rinse. ** The Steam Clean option is only available when a Warm, Hot, or Extra Hot water temperature is selected.

Cycle:

Wash

Temperature*:

Spin

Speed:

Soil

Level:

Extra Heavy

Available

Options:

Steam Clean** This cycle combines medium-

Steam Clean** Uses a longer wash time with

Steam Clean** Fast-speed tumbling and an

Steam Clean** Provides fast-speed tumbling,

Steam Clean** Uses more water to ush out

Steam Clean**

Cycle Details:

This cycle eliminates 99.99% of

the most common bacteria

† Allergen

Allergen cycle certied by NSF International, an independent, third party testing and certication organization. The certication veried that this cycle reduced tested allergens by at least 95.0% and maintained the water temperature necessary to kill dust mites. Only the allergen cycle has been designed to meet the requirements of NSF Protocol P351 for Allergen Reduction Performance effectiveness.

Load Size Recommendations

For best results, follow the load size recommendations noted for

each cycle.

Small load: Fill the washer drum with 3–4 items, not more than 1/4 full.

Medium load: Fill the washer drum up to about 1/2 full.

Large load: Fill the washer drum up to about 3/4 full.

Extra-large load: Fill the washer drum, but make sure

clothes can tumble freely. For best results, avoid packing tightly.

Not all cycles and options are available on all models.

Items to wash

using default

cycle settings:

No clothes in washer Clean Washer FanFresh® Use this cycle every 30 washes with affresh® Delay Wash to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh® washer cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.”

IMPORTANT: Do not place garments or other items in the washer during the Clean Washer with affresh® cycle. Use this cycle with an empty wash tub. See “Washer Care” in “Washer Maintenance.”

Wet load of clothes Drain & Spin N/A Extra Fast N/A FanFresh® Use Drain & Spin to remove Fast Delay Wash excess water from the load. Medium Spin speed can be set to a Slow slower setting. Off

Swimwear, items Drain Extra Hot Extra Fast Extra Heavy FanFresh® Select Drain & Spin; then select that need rinsing & Spin Hot Fast Heavy Delay Wash Extra Rinse to add water. The with Warm Medium Normal cycle includes an extra-fast- Extra Rinse Cool Slow Light speed spin. For some fabrics, Cold Off you may wish to set the spin speed to a slower setting.

2–4 lightly soiled Wash & Dry Extra Hot Extra Fast Extra Heavy Steam Clean** This short wash cycle has an synthetic garments, Hot Heavy FanFresh® extra-fast-speed spin followed athletic uniforms, Warm Normal Extra Rinse by intermittent tumbling and fan or workout wear Cool Light PreSoak activation to circulate air through Cold Delay Wash the clothes.

Small loads of Quick Wash Extra Hot Extra Fast Extra Heavy Steam Clean** For small loads (2–4 items) 2–4 lightly soiled Hot Fast Heavy FanFresh® needed quickly. This cycle garments Warm Medium Normal Extra Rinse combines fast-speed tumbling, Cool Slow Light PreSoak a shortened wash time, and an Cold Off Delay Wash extra-fast-speed spin for reduced drying times.

Sheer fabrics, Delicates Extra Hot Extra Fast Extra Heavy Steam Clean** This cycle combines slow-speed lingerie, sweaters, and Hot Fast Heavy FanFresh® tumbling and slow-speed spin lightly-soiled shirts, Warm Medium Normal Extra Rinse for gentle fabric care and blouses, trousers, Cool Slow Light PreSoak reduced wrinkling. pants, and skirts Cold Off Delay Wash

Bright or darkly colored Cold Cold Extra Fast Extra Heavy FanFresh® This cycle uses a concentrated cottons, linens, casual Wash Fast Heavy Extra Rinse detergent solution along with and mixed loads Medium Normal Delay Wash cold water throughout the cycle Off Light to gently lift out stains and care for fabrics.

Cycle:

Wash

Temperature*:

Spin

Speed:

Soil

Level:

Available

Options:

Cycle Details:

* All temperature selections feature a Cold rinse. ** The Steam Clean option is only available when a Warm, Hot, or Extra Hot water temperature is selected.

Load Size Recommendations

For best results, follow the load size recommendations noted for each cycle.

Small load: Fill the washer drum with 3–4 items, not more than 1/4 full.

Medium load: Fill the washer drum up to about 1/2 full.

Large load: Fill the washer drum up to about 3/4 full.

Extra-large load: Fill the washer drum, but make sure

clothes can tumble freely. For best results, avoid packing tightly.

Using Your Washer

First wash cycle without laundry

Before washing clothes for the rst time, ll the HE liquid dispenser cartridge and install in the dispenser drawer. Choose the QUICK WASH cycle and run it without clothes. Use only HE detergent. This initial cycle serves to ensure the interior is clean and the dispenser drawer is ready for use before washing clothes.

1. Sort and prepare your laundry

Sort items by recommended cycle, water temperature, and colorfastness. Separate heavily soiled items from lightly soiled. Separate delicate items from sturdy fabrics. Treat stains promptly and check for colorfastness by testing stain remover products on an inside seam.

2. Add laundry products (if desired)

Single-dose laundry packet, Oxi-type boosters, color-safe bleach, or fabric softener crystals can be added to the drum prior to adding laundry.

NOTE: Do not add clothes to washer drum prior to adding laundry products. Always follow manufacturer’s instructions.

3. Load laundry into washer

IMPORTANT:

n Empty pockets. Loose change, buttons, or any small object

can plug pumps and may require a service call.

n Close zippers, fasten hooks, tie strings and sashes, and

remove non-washable trim and ornaments.

n Mend rips and tears to avoid further damage to items

during washing.

n Turn knits inside out to prevent pilling. Separate lint-takers

from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

n Do not dry garments if stains remain after washing, because

heat can set stains into fabric.

n Always read and follow fabric care labels and laundry

product instructions. Improper usage may cause damage to your garments.

Place a load of sorted clothes loosely in the washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling. Close the washer door by pushing it rmly until the latch clicks.

n Depending on load type and cycle, the washer can be fully

loaded, but not tightly packed. Washer door should close easily. See “Cycle Guide” for loading suggestions.

n Mix large and small items and avoid washing single items.

Load evenly.

n Wash small items in mesh garment bags. For multiple items,

use more than one bag and ll bags equally.

USING LAUNDRY PRODUCT DISPENSERS

NOTE: Do not add single-dose laundry packets, Oxi-type

boosters, color-safe bleach, or fabric softener crystals to dispensers. They will not dispense correctly.

4. Add HE detergent

6. Add liquid chlorine bleach

to dispenser (if desired)

Load & Go™

cartridge

Select detergent dispenser, based on type of HE detergent used (either liquid or powdered). See “Using the Load & Go™ Drawer” instructions on how to use the dispenser.

Single load

powdered

HE detergent

5. Add liquid fabric softener to

dispenser (if desired)

Pour a measured amount of liquid fabric softener into liquid fabric softener compartment. Always follow manufacturer’s directions for correct amount of fabric softener based on your load size.

Fabric softener is always dispensed in the last rinse, even if Extra Rinse is selected.

IMPORTANT: Do not overll, dilute, or use more than 1/4 cup (60 mL) of fabric softener. Do not ll past the MAX line. Overlling dispenser will cause fabric softener to immediately dispense into washer.

Do not spill or drip any fabric softener onto the clothes.

Do not use liquid fabric softener dispenser balls in this washer. They will not dispense correctly.

Add liquid chlorine bleach to the bleach compartment. Do not overll, dilute, or use more than 2/3 cup (165 mL). Do not use color-safe bleach or Oxi in the same cycle with liquid chlorine bleach.

Always measure liquid chlorine bleach. Use a measuring cup with a pour spout; do not guess.

Do not ll beyond the “MAX” level. Overlling could cause garment damage.

7. Touch POWER to turn on washer

Slowly close the Load & Go™ drawer. Make sure the drawer is closed completely, then touch POWER to turn on the washer or go to Step 8.

Using Your Washer

8. Select CYCLE*

Turn cycle knob to select your wash cycle. See “Cycle Guide” for details on cycle features.

9. Adjust settings, if desired*

10. Select any additional options*

To add an option to the cycle, touch its name – Steam Clean, EcoBoost™, FanFresh®, Extra Rinse, Cycle Signal, or Control Lock. To remove an option from the selected cycle, touch the option again.

11. Setting a delayed wash

The display will show the default settings for the selected cycle. To adjust a setting, touch its name – Wash Temp, Spin, Soil, or PreSoak. Adjusting settings will change the Estimated Time Remaining. Tightly packing the load, unbalanced loads, or excessive suds may also cause the washer to increase the cycle time.

You can also adjust the detergent concentration and water hardness settings, if needed. Default settings are 2x detergent concentration and normal water hardness. If the detergent concentration is not listed on the package, see “About Detergent Concentration” to calculate the concentration.

To Adjust Dispenser Settings:

1. Touch DETERGENT CONCENTRATION until the desired

concentration appears on the time display.

2. Touch WATER HARDNESS until the desired water hardness

appears on the time display.

If you do not want to begin a cycle immediately, you may choose the Delay Wash option. This will delay the start of the wash cycle by up to 12 hours.

To set a delayed Start:

1. Touch ADJUST DELAY TIME + or – to set the desired delay

time.

2. Touch START to start the delay countdown. The countdown

stops blinking.

* Not all options and settings are available with all cycles.

See “Cycle Guide” for available options and settings.

12. Touch and hold START to begin

wash cycle

Touch and hold START to start the wash cycle. To pause a cycle in progress, touch START once, then touch and hold again to continue the cycle. To cancel a cycle, touch POWER.

Once you touch and hold START, you will hear the door lock, unlock, and lock again. The washer door will remain locked during the wash cycle.

Unlocking the door to add garments:

If you need to open the door to add 1 or 2 missed garments, you may do so while the “Add Garment” light is lit.

Touch START once; the door will unlock once the washer movement has stopped. This may take several minutes. Then close door and touch and hold START again to restart the cycle.

13. Remove garments promptly

after cycle is nished

Promptly remove garments after cycle has completed to avoid odor and rusting of metal objects on garments. When unloading garments, pull back the door seal and check for small items between the tub and the washer drum.

If you will be unable to remove the load promptly, use the FanFresh® option. If the FanFresh® option is selected, the washer will automatically activate the fan and tumble the load periodically for up to 12 hours. To turn off the FanFresh® option, touch POWER. To set the washer so that the FanFresh® option does not come on for future cycles, touch FanFresh.

NOTE:

The door will remain locked while the FanFresh® option is active. To cancel the option and unlock the door, touch POWER.

A small amount of water may remain in the dispensers after the wash cycle is complete. This is normal.

This washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses.

Washer Maintenance

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always use High Efciency (HE) detergents and follow the

HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm or hot water washes sometimes (not exclusively

cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer door slightly ajar between

uses to help dry out the washer and avoid the buildup of odor-causing residue.

4. Periodically clean residue from the underside of the glass

window.

Cleaning Your Front Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Door Seal

1. Open the washer door and remove any clothing or items

from the washer.

2. Inspect the gray colored seal between the door opening

and the drum for stained areas or soil buildup. Pull back the seal to inspect all areas under the seal and to check for foreign objects.

3. If stained areas or soil buildup are found, wipe down

these areas of the seal using either of the following two procedures:

a. affresh® Grit Grabber™ Cloth Procedure: i. When the cycle is complete, gently pull back the

rubber door seal and clean the entire surface with the rough side of the Grit Grabber™ cloth.

b. Dilute Liquid Chlorine Bleach Procedure:

i. Mix a dilute bleach solution, using 3/4 cup (177 mL)

of liquid chlorine bleach and 1 gallon (3.8 L) of warm tap water.

ii. Wipe the seal area with the dilute solution, using

a damp cloth. iii. Let stand 5 minutes. iv. Wipe down area thoroughly with a dry cloth and let

washer interior air dry with door open. IMPORTANT:

n Wear rubber gloves when cleaning with bleach. n Refer to the bleach manufacturer’s instructions

for proper use.

WASHER CARE (cont.)

Cleaning the Inside of the Washer

This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner or liquid chlorine bleach to thoroughly clean the inside of the washer. Steam washer models also utilize steam to enhance cleaning in this special cycle.

NOTE: Read these instructions completely before beginning the cleaning process.

Begin procedure

1. Clean Washer with affresh® Cycle Procedure (Recommended for Best Performance):

a. Open the washer door and remove any clothing

or items.

b. Add an affresh® Washer Cleaner tablet to the washer

drum.

c. Do not add the affresh® Washer Cleaner tablet

to the dispenser drawer.

d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Close the washer door.

f. Select the Clean Washer with affresh® cycle. g. On some models: Select the FanFresh®/Tumble Fresh™

option to help dry the washer interior after the cycle is complete. NOTE: The washer remembers your last option selection and will use it for future wash cycles until you deselect that option. While the fan is on, the washer door will lock. To unlock the door, touch POWER.

h. Touch and hold START to begin the cycle. The Clean

Washer with affresh® Cycle Operation is described below.

2. Chlorine Bleach Procedure:

a. Open the washer door and remove any clothing

or items.

b. Open the dispenser drawer and add liquid

chlorine bleach to the MAX level in both the bleach compartment and the fabric softener compartment. Either traditional or HE chlorine bleach can be used.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c. Close the washer door and the dispenser drawer. d. Do not add any detergent or other chemicals to the

washer when following this procedure.

e. Close the washer door.

f. Select the Clean Washer with affresh® cycle. g. On some models: Select the FanFresh®/Tumble Fresh™

h. Touch and hold START to begin the cycle. The Clean

Washer with affresh® Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle.

WASHER CARE (cont.)

REMOVING THE DISPENSER

Description of Clean Washer with affresh® Cycle Operation:

1. The Clean Washer with affresh® cycle will determine

whether clothing or other items are in the washer.

2. If no items are detected in the washer, it will proceed

with the cycle.

a. If any items are detected in the washer, “rL” (remove

load) will be displayed. The door will unlock. Open washer and remove any garments from the washer drum.

b. Touch POWER to clear the “rL” code. c. Touch and hold START to restart the cycle.

3. Steam models only: During the rst 20 minutes of the

cycle, it will activate the steamer but the drum will not spin or ll with water. You may see condensation on the door glass during this initial phase. If you are using an affresh® Washer Cleaner tablet, it will not dissolve completely during the steam phase. This is normal.

After the cycle is complete, leave the door open slightly to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may nd some residue buildup in the washer’s dispensers. To remove residue from the dispensers, remove the drawer and wipe the surfaces with a damp cloth and towel dry either before or after you run the Clean Washer with affresh® cycle. Use an all-purpose surface cleaner, if needed.

IMPORTANT: Dispenser is not dishwasher safe. Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe up any spills. Occasionally wipe the outside of your washer to help keep it looking new. Use mild soap and water.

IMPORTANT: To avoid damaging the washer’s nish, do not use abrasive products.

CLEAN WASHER CYCLE REMINDER

NOTE: Not all models have the Clean Washer with affresh®

cycle reminder light. The Clean Washer with affresh® LED

will ash at the end of a wash cycle when the washer has run 30 wash cycles. This is a reminder to run the Clean Washer with affresh® cycle.

If the Clean Washer with affresh® cycle is not turned on, the LED will stop ashing at the end of a wash cycle after running 3 more regular wash cycles. After 30 more wash cycles are completed, the Clean Washer with affresh® LED will again ash at the end of a wash cycle as a reminder.

To remove:

1. Pull dispenser drawer out until it stops.

2. Press down on the release tab and pull straight out to

remove the dispenser.

3. Lift off cover panel by pulling straight up.

To replace:

1. Slide cover panel back onto

posts on dispenser.

2. Align edges of dispenser with guides in washer, then slide dispenser back into slot.

Washer Maintenance

CLEANING LOAD & GO™ CARTRIDGE

It is recommended that you rinse out the Load & Go™ cartridge when changing detergent types or concentrations, or when the washer will not be used for an extended period.

1. Pull dispenser out until it stops.

2. Lift out the Load & Go™ cartridge.

3. Lift cover on cartridge and ush interior thoroughly with

warm water.

4. Allow to air dry or wipe with a clean, soft towel. IMPORTANT: Cartridge is not dishwasher safe.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer to avoid ooding due

to water pressure surges.

3. Clean the dispensers. See “Cleaning the Dispensers.”

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets, disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in washer drum and

run washer on NORMAL cycle for about 2 minutes to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

WINTER STORAGE CARE directions before moving.

3. Disconnect drain hose from drain system and from back

of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer drum.

6. Bundle power cord with a rubber band or cable tie to

keep it from hanging onto the ground.

IMPORTANT: Call for service to install new transport bolts. Do not reuse transport bolts. Washer must be transported in the upright position. To avoid structural damage to your washer, it must be properly set up for relocation by a certied technician.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to Installation Instructions to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet

hoses. Turn on both water faucets.

About Detergent Concentration

Today’s liquid HE detergents are concentrated. Most brands of concentrated HE detergent will show the level of concentration on the bottle. If so, simply set the concentration level in the Load & Go™ menu to match the level shown on the bottle.

However, if the detergent bottle does not give the concentration, it can be easily calculated. Just divide the package size in uid ounces by the number of loads. Then refer to the chart below to nd the concentration.

If you do not get your desired cleaning results, try using a lower concentration number. If you have excess suds, try using a higher concentration number.

Concentration Number of ounces ÷ number of loads 2X 1.5–2.49 3X 0.9–1.49 4X 0.7–0.89 5X 0.5–0.69 6X 0.3–0.49

2. Plug in washer or reconnect power.

3. Run washer through HEAVY DUTY cycle to clean washer

and remove antifreeze, if used. Use only HE detergent. Use half the manufacturer’s recommended amount for a medium-size load.

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Whirlpool WFW97HEDW, WFW97HEDU ENERGY GUIDE

Specifications and Main Features

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User Manual