Whirlpool WFW96HEYW Owner's Manual

Use & Care Guide

Guide d’ulisaon et d’entreen

FRONT-LOADING AUTOMATIC WASHER LAVEUSE AUTOMATIQUE À CHARGEMENT FRONTAL

W10254506B W10254507A – SP

Para obtener acceso al

Manual de uso y

cuidado en español, o para obtener información adicional acerca de su producto, visite:

www.whirlpool.com

If you have any problems or quesons, visit us at www.whirlpool.com

Pour tout problème ou queson, consulter www.whirlpool.ca

Designed to use only HE

High Eciency detergents. Conçue pour l’ulisaon

d’un détergent haute

ecacité seulement.

Cered to Sanize and to Reduce Allergens Homologué pour assainir et pour réduire la présence d’allergènes

FRONT-LOADING

LAVEUSE AUTOMATIQUE À

AUTOMATIC WASHER

TABLE OF CONTENTS

WASHER SAFETY ................................................................................. 2

ACCESSORIES ...................................................................................... 3

CONTROL PANEL AND FEATURES ........................................................ 4

CYCLE GUIDE ....................................................................................... 7

USING YOUR WASHER ........................................................................ 9

WASHER MAINTENANCE .................................................................. 13

ABOUT DETERGENT CONCENTRATION ............................................. 16

TROUBLESHOOTING ......................................................................... 17

WARRANTY ....................................................................................... 24

ASSISTANCE OR SERVICE ..................................................... Back Cover

WASHER SAFETY

CHARGEMENT FRONTAL

TABLE DES MATIÈRES

ACCESSOIRES ...................................................................................... 3

SÉCURITÉ DE LA LAVEUSE ................................................................. 25

TABLEAU DE COMMANDE ET CARACTÉRISTIQUES ........................... 26

GUIDE DE PROGRAMMES ................................................................. 30

UTILISATION DE LA LAVEUSE ............................................................ 32

ENTRETIEN DE LA LAVEUSE .............................................................. 37

À PROPOS DE LA CONCENTRATION DU DÉTERGENT ........................ 40

DÉPANNAGE ..................................................................................... 41

GARANTIE ......................................................................................... 51

ASSISTANCE OU SERVICE ........................................ Couverture arrière

ACCESSORIES

Customize your new washer and dryer with the following genuine Whirlpool accessories. For more information on options and ordering, contact your dealer, or visit: www.whirlpool.com.

15" Pedestal

Color-matched pedestals raise the washer and dryer to a more comfortable working height. The large drawer provides convenient storage.

Piédestal de 15"

Les piédestaux aux coloris assortis surélèvent la laveuse et la sécheuse pour les amener à une hauteur d’utilisation plus confortable. Le grand tiroir offre une capacité de rangement pratique.

Worksurface

The worksurface bridges the washer and dryer, and provides a convenient working and storage area.

Surface de travail

La surface de travail établit la liaison entre la laveuse et la sécheuse et offre une zone de travail et d’entreposage pratique.

ACCESSOIRES

Personnalisez votre nouvelle laveuse et sécheuse grâce aux authentiques accessoires Whirlpool suivants. Pour plus d’informations sur les options et sur les possibilités de commande, contactez votre revendeur ou consultez :

www.whirlpool.com.

Stack Kit

If space is at a premium, the stack kit allows the dryer to be installed on top of the washer.

Ensemble de superposition

Si l’espace disponible est restreint, l’ensemble de superposition permet à la sécheuse d’être installée par dessus la laveuse.

Precision Dispense Liquid HE Detergent Cartridge

If you frequently alternate between two different liquid HE detergents, you may also purchase an additional cartridge, part number W10250743A.

Cartouche de détergent HE de distributeur de Precision Dispense

Si vous alternez fréquemment l’utilisation de deux détergents liquides HE, vous pouvez vous procurer une cartouche supplémentaire, pièce numéro W10250743A.

CONTROL PANEL AND FEATURES

Not all features and cycles are available on all models.

A Precision Dispense Ultra

liquid HE detergent cartridge

B Powdered HE detergent compartment C Liquid fabric softener D Chlorine bleach

POWER BUTTON

Press to turn the washer on and off. Press to stop/cancel a cycle at any time.

WASH CYCLE KNOB

Use your Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See “Cycle Guide” for detailed descriptions of cycles.

START/PAUSE BUTTON

Press and hold to start a cycle, or press once while a cycle is in process to pause it.

LED DISPLAY AND SETTINGS BUTTONS

When you select a cycle, its default settings will light up and the Estimated Time Remaining will be displayed. Factors such as load size, wash temperature, and water pressure may affect the time shown in the display. Overloading, unbalanced loads, or excessive suds may cause the washer to adjust the cycle time, as well.

Use the buttons along the bottom of the display to adjust settings. See “Cycle Guide” for available settings on each cycle. Not all settings are available with all cycles.

Cycle Status Lights

The indicator bar at the top of the display will let you know what stage of the wash cycle is in process, as well as when the door is locked or if you can still add an item. For more information on each stage, see “Cycle Status Lights”

Precision Dispense – Detergent Concentration and Water Hardness

These buttons are used to set detergent concentration (2x–6x) and to set water hardness level (normal, hard, or soft).

IMPORTANT: When using the dispenser cartridge with concentrated liquid detergent, be sure to change the detergent concentration settings in the control if the detergent used is different than factory preset of 2x concentration. (See “About Detergent Concentration” section.)

Temperature

The recommended wash temperature is preset for each cycle. You may also select a wash temperature based on the type of fabric and soils being washed. For best results, use the warmest wash water safe for your fabric, following the garment label instructions. All wash temperatures feature a cold rinse, except Warm*, which has a warm wash and a warm rinse.

Spin Speed

This washer automatically selects the spin speed based on the cycle selected. Some preset speeds can be changed.

•

Faster spin speeds mean shorter dry times, but may increase wrinkling in your load.

•

Slower spin speeds reduce wrinkling, but will leave your load more damp.

Soil Level

Soil level (wash time) is preset for each wash cycle. As you press the Soil Level button, the cycle time will increase or decrease in the Estimated Time Remaining display.

For most loads, use the soil level that is preset with the cycle you have chosen. For heavily soiled and sturdy fabrics, press SOIL LEVEL to select more wash time. For lightly soiled and delicate fabrics, press SOIL LEVEL to select less wash time. Lower soil level settings will help reduce tangling and wrinkling.

Cycle Signal

Use this option to adjust volume of the signal that sounds at end of cycle.

NOTE: You may also turn off the tones that sound when a button is pressed. Press and hold the ECOBOOST button for about one second to turn button sounds on or off.

OPTION BUTTONS

Use these buttons to activate additional wash options or additional features on the washer. Not all options are available on all models.

EcoBoost™ option

Press to activate the EcoBoost™ option. The EcoBoost™ option provides additional energy savings through reduced hot water usage and maintains cleaning performance by lengthening the wash time on some cycles.

NOTE: Press and hold the ECOBOOST button for about one second to turn button sounds on or off.

Delay Start

Use this button to delay the start of the wash cycle by up to 16 hours.

Presoak

Press to add a Presoak to a wash cycle to help loosen tough stains.

Extra Rinse

Activate this option to add an extra rinse to most cycles. NOTE: Some cycles include this feature as a default. See

“Cycle Guide” for details.

Drum Light

Press to turn the LED drum light on or off. The light will also turn on when the door is open, and turn off automatically after about 5 minutes. At end of cycle, the light will turn off after one hour.

Control Lock

Press and hold for 3 seconds to lock the controls to avoid unwanted changes or operation. Press and hold 3 seconds again to unlock. You may still press START/PAUSE to pause the cycle, or press the POWER button to turn off the washer.

PRECISION DISPENSE ULTRA DRAWER

The Precision Dispense Ultra drawer gives you the convenience of automatically adding HE detergent, liquid chlorine bleach, and fabric softener to the wash load at the proper time. See “Using the Dispenser” for information on using the dispenser drawer.

Precision Dispense Ultra Cartridge

Each dispenser cartridge holds up to 18.5 oz. (550 ml) of liquid HE detergent, enough for up to 36† loads, depending on cycle and detergent concentration. The cartridge ts into compartment (B) of the dispenser drawer for convenient loading.

Change detergent concentration setting if detergent used is different than factory preset of 2x concentration. See “About Detergent Concentration.”

Change water hardness setting if desired level is different than factory preset of Normal.

Powdered High Efciency “HE” detergent

compartment

This compartment holds powdered HE detergent for a single load.

Liquid fabric softener compartment

Automatically dilutes and dispenses liquid fabric softener at the optimum time in the cycle.

Use only liquid fabric softener in this dispenser.

Liquid chlorine bleach compartment

Automatically dilutes and dispenses liquid chlorine bleach at the optimum time during the rst rinse after the wash cycle. This compartment cannot dilute powdered bleach.

Choosing the Right Detergent

Use only High Efciency detergents. The package will be marked “HE” or “High Efciency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failure and, over time, build-up of mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

DEEP CLEAN with Steam

The Deep Clean with Steam option adds additional soak and wash time to many cycles to help remove tough stains, as well as a Steam boost for added cleaning power. An integrated heater helps to maintain optimal wash temperatures. See the “Cycle Guide” for cycles that allow the Deep Clean option.

FANFRESH® OPTION

With the washer on, press to activate the FanFresh® option. This will periodically tumble the load after the end of the cycle for up to 16 hours while the integrated fan circulates air through the washer to reduce humidity. You may also activate the FanFresh® option without running a cycle by pressing and holding for 3 seconds, then pressing START/PAUSE.

NOTES:

•

The door will lock while the FanFresh® option is active. Press the POWER button to stop the cycle and unlock the door.

•

FanFresh® option is not available if the spin speed is set to No Spin.

Use only High Efciency (HE) detergent.

†

The number of loads will vary, depending on detergent concentration, load size, cycle used, and soil level. The maximum capacity of up to 36 loads requires use of 6x concentration detergent.

Cycle Status Lights

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

Door Locked Door Locked will light to indicate that the door is locked and

cannot be opened without rst pausing or canceling the cycle.

FanFresh® Option The FanFresh® indicator will light when the FanFresh® option

is active. During this time, the washer will occasionally tumble the load while a fan circulates fresh air through the washer.

X Conc. If a Detergent Concentration is being set, the X Conc.

indicator will light and the concentration will appear in the display. You can change the detergent concentration by pressing the DETERGENT CONCENTRATION button.

Sensing When the START/PAUSE button is pressed, the washer will

rst perform a self-test on the door lock mechanism. You will hear a click, the drum will make a partial turn, and the door will unlock briey before locking again.

Once the door has locked the second time, the washer will

begin tumbling and adding water. This sensing process will continue until the correct amount of water has been added for the load. You may also hear water owing through the dispenser, adding detergent to the load.

After the load size is sensed, the estimated time based on

load size will be displayed. This is normal.

Detergent Level OK – This will light if there is adequate detergent in

the Precision Dispense cartridge.

Low – This will light if there is enough detergent in

the Precision Dispense cartridge for only a few more cycles.

Empty – This will light if there is no detergent in the Precision

Dispense cartridge.

NOTE: These status lights only come on at the beginning and

during the initial wash portion of the cycle during dispensing. After the dispensing portion of the cycle, the lights turn off.

Dispense Detergent This will light when the detergent is being dispensed.

Add a Garment When Add a Garment is lit, you may pause the washer, open

the door, and add items.

Steam

This will light to show that the cycle is using steam for added

cleaning power.

Sanitized

Sanitized will light on cycles with a Sanitize setting once

the load has been washed at the proper temperature for the necessary time to meet NSF Sanitization requirements.

Done

Once the cycle is complete, this light will come on.

Remove the load promptly for best results.

CYCLE GUIDE — STANDARD CYCLES

Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best ts the load being washed.

Not all cycles and options are available on all models. For best performance, not all settings are available with each cycle, and some options cannot be used together.

Items to wash

using default

cycle settings:

Normally soiled cottons, Normal/ Hot Extra High Heavy Extra Rinse This cycle combines medium-speed linens, sheets, and Casual Warm* High Normal Deep Clean** tumbling and an extra high-speed mixed garment loads Warm Medium Light Presoak spin. This cycle is designed to Cold No Spin FanFresh® provide the most energy efciency. Delay Start

Sturdy colorfast Heavy Sanitize† Extra High Heavy Extra Rinse High-speed tumbling and an extra fabrics and heavily Duty Hot High Normal Deep Clean** high-speed nal spin help provide soiled garments, Warm* Medium Light Presoak optimal cleaning and reduce and towels Warm Low EcoBoost™ drying times. Cold No Spin FanFresh® Delay Start

Heavily soiled white Whitest Sanitize† Extra High Heavy Extra Rinse Hot wash temperatures ensure fabrics and garments Whites Hot High Normal Deep Clean** liquid chlorine bleach action. Warm* Medium Light Presoak An Extra Rinse helps remove any Warm Low EcoBoost™ bleach residue in clothes. Cold No Spin FanFresh® Delay Start

Blankets, comforters, Bulky Sanitize† High Heavy Extra Rinse Uses an initial soak to completely jackets, and small rugs Items Hot Medium Normal Deep Clean** saturate the load, followed by Warm* Low Light Presoak medium wash speeds and a Warm No Spin EcoBoost™ medium-speed spin to maintain Cold FanFresh® load balance. Delay Start

Sturdy garments and Allergen†† Sanitize† Extra High Heavy Extra Rinse Uses more water to ush out household items Hot High Normal Deep Clean** allergens such as dust mites and exposed to possible Medium Light Presoak pet dander from normally-soiled allergens FanFresh® items. Delay Start

Sheer fabrics, Delicate Warm* Extra High Normal Extra Rinse This cycle combines low-speed lingerie, sweaters, and Warm High Light FanFresh® tumbling and low-speed spin lightly-soiled shirts, Cold Medium Delay Start for gentle fabric care and reduced blouses, trousers, Low wrinkling. pants, and skirts No Spin

Small loads of items Hand Wash Warm* Extra High Normal Extra Rinse Similar to the way garments are labeled “handwash”: Warm High Light FanFresh® hand-washed in a sink, this cycle undergarments, Cold Medium Delay Start combines periods of low-speed washable silks Low tumbling and soaking. NOTE: Use No Spin mesh garment bags as needed.

Cycle:

Wash

Temperature*:

Spin

Speed:

Soil

Level:

Available

Options:

Cycle Details:

* All temperature selections feature a Cold rinse, except Warm*, which features a warm wash and a warm rinse. ** See “Control Panel and Features” for additional information.

Model: WFW96HEY (all colors)

† Sanitize

Cycles certied by NSF International, an independent, third party testing and certication organization are those with the sanitize temperature selection available. The certication veried that these cycles reduce 99.9% of bacteria typically found on clothing, bedding, and towels. There is no carryover of bacteria between loads after the cycle is complete. Only cycles with sanitize wash temperature selected have been designed to meet the requirements of NSF Protocol P172 for Sanitizing Effectiveness.

†† Allergen

Allergen cycle certied by NSF International, an independent, third party testing and certication organization. The certication veried that this cycle reduced tested allergens by at least 95.0% and maintained the water temperature necessary to kill dust mites. Only the allergen cycle has been designed to meet the requirements of NSF Protocol P351 for Allergen Reduction Performance effectiveness.

Load Size Recommendations

For best results, follow the load size recommendations noted for each cycle.

Small load: Fill the washer drum with 3–4 items, not more than 1/4 full.

Medium load: Fill the washer drum up to about 1/2 full.

Large load: Fill the washer drum up to about 3/4 full.

Extra-large load: Fill the washer drum, but make sure

clothes can tumble freely. For best results, avoid packing tightly.

CYCLE GUIDE — SPECIAL–PURPOSE CYCLES

Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best ts the load being washed.

Not all cycles and options are available on all models. For best performance, not all settings are available with each cycle, and some options cannot be used together.

Items to wash

using default

cycle settings:

Swimwear, items Rinse/Drain Warm* Extra High N/A Extra Rinse This cycle adds water, then uses that need rinsing only & Spin Warm High FanFresh® high-speed tumbling and an extra Cold Medium Delay Start high-speed spin. For some fabrics, Low you may wish to set the spin speed No Spin to a lower setting.

Wet load of clothes Rinse/Drain N/A Extra High N/A FanFresh® Use Drain & Spin to remove excess & Spin High water from the load by choosing Medium Rinse/Drain & Spin and turning off Low Extra Rinse. Spin speed can be set to a lower setting.

Small loads of 3–4 Quick Wash Hot Extra High Heavy Extra Rinse For small loads (3–4 items) needed lightly soiled garments Warm High Normal FanFresh® quickly. This cycle combines Cold Medium Light Delay Start high-speed tumbling, a shortened Low wash time, and a high-speed spin for reduced drying times.

Jeans and denims Jeans Warm Medium Heavy Extra Rinse Cycle combines low-speed Cold Low Normal Presoak tumbling and medium-speed spins No Spin Light FanFresh® to provide gentle care for jeans and Delay Start denims.

No clothes in washer Clean Washer Use monthly with affresh® Cleaner with affresh® to clean the interior of the washer. Make sure no clothes are in washer. The Clean Washer light will ash every 30 loads to remind you to run the Clean Washer cycle.

* All temperature selections feature a Cold rinse, except Warm*, which features a warm wash and a warm rinse.

Cycle:

Wash

Temperature*:

Spin

Speed:

Soil

Level:

Available

Options:

Cycle Details:

Load Size Recommendations

For best results, follow the load size recommendations noted for each cycle.

Small load: Fill the washer drum with 3–4 items, not more than 1/4 full.

Medium load: Fill the washer drum up to about 1/2 full.

Large load: Fill the washer drum up to about 3/4 full.

Extra-large load: Fill the washer drum, but make sure clothes can tumble freely.

For best results, avoid packing tightly.

USING YOUR WASHER

Choosing the Right Detergent

Use only High Efciency (HE) detergent.

First wash cycle without laundry

Before washing clothes for the rst time, ll the HE liquid dispenser cartridge and install in the dispenser drawer. Choose the QUICK WASH cycle and run it without clothes. Use only HE detergent. This initial cycle serves to ensure the interior is clean and the dispenser drawer is ready for use before washing clothes.

1. Sort and prepare your laundry

IMPORTANT:

n Empty pockets. Loose change, buttons, or any small object

can plug pumps and may require a service call.

n Close zippers, fasten hooks, tie strings and sashes, and

remove non-washable trim and ornaments.

n Mend rips and tears to avoid further damage to items

during washing.

n Turn knits inside out to prevent pilling. Separate lint-takers

from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

n Do not dry garments if stains remain after washing, because

heat can set stains into fabric.

n Always read and follow fabric care labels and laundry

product instructions. Improper usage may cause damage to your garments.

2. Load laundry into washer

Sort items by recommended cycle, water temperature, and colorfastness. Separate heavily soiled items from lightly soiled. Separate delicate items from sturdy fabrics. Treat stains promptly and check for colorfastness by testing stain remover products on an inside seam.

Open the washer door. Place a load of sorted clothes loosely in the washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling. Close the washer door by pushing it rmly until the latch clicks.

n Depending on load type and cycle, the washer can be fully

loaded, but not tightly packed. Washer door should close easily. See “Cycle Guide” for loading suggestions.

n Mix large and small items and avoid washing single items.

Load evenly.

n Wash small items in mesh garment bags. For multiple items,

use more than one bag and ll bags equally.

Using the Precision Dispense Dispenser

To use the dispenser drawer:

1. Open the dispenser drawer.

2. Add laundry products as described in steps 3–6.

3. Slowly close the dispenser drawer. Make sure it is

completely closed.

3. Add HE detergent to dispenser

Precision Dispense Ultra cartridge

Use only HE High Efciency liquid detergents. The dispenser cartridge will hold about 18.5 oz. (550 ml) of HE liquid detergent, or enough for up to 36 loads†.

To Fill:

Pull back on the tab and lift the ll door. Fill to the “MAX” line with HE liquid detergent. Close ll door. It will click into place.

To Install the Dispenser Cartridge:

1. Pull out the dispenser drawer.

2. Insert the dispenser cartridge completely in detergent

compartment as shown. It should click into position.

3. Slowly slide the dispenser drawer in until it is completely

closed. The washer will automatically detect the dispenser cartridge.

NOTE:

The dispenser cartridge should be rinsed out when changing detergents or when the washer will not be used for extended periods. For instructions on cleaning the dispenser cartridge, see “Washer Maintenance”.

Use only High

Efciency (HE)

detergent.

Tab

NOTES:

A small amount of water may remain in the dispensers from the previous wash cycle. This is normal.

See “About Detergent Concentration” for information on detergent concentration.

To ensure you have enough detergent in the dispenser, the display will show the detergent level (OK, Low, or Empty).

Adding detergent for a single load

Powdered HE

detergent

Lift out the cartridge and set aside.

Powdered HE detergent

Place a measured amount of detergent in the powdered HE detergent compartment.

Powdered detergent:

Add directly to the compartment.

IMPORTANT:

• Do not use liquid detergents in the single-load

compartment; liquid detergents may seep out of the detergent compartment before the main wash begins.

• If you are using the Delay Start option, use of the

dispenser cartridge is recommended, or powdered detergent may be used in the HE powdered detergent compartment.

compartment

Use only High Efciency

(HE) detergent.

†

The number of loads will vary, depending on detergent concentraon, load size, cycle used, soil level, and water hardness. The maximum capacity of up to 36 loads requires use of 6x concentraon detergent.

Liquid HE detergent

If you frequently alternate between two different liquid HE detergents, you may purchase an additional Precision Dispense Ultra cartridge, part number W10250743A.

See “Accessories” for ordering information.

4. Add fabric softener to dispenser

(if desired)

Liquid fabric

softener

compartment

6. Add Oxi or color safe bleach

(if desired)

Pour a measured amount of liquid fabric softener into liquid fabric softener compartment. Always follow manufacturer’s directions for correct amount of fabric softener based on your load size.

Fabric softener is always dispensed in the last rinse, even if Extra Rinse is selected.

IMPORTANT: Do not overll, dilute, or use more than 1/4 cup (60 mL) of fabric softener. Do not ll past the MAX line. Overlling dispenser will cause fabric softener to immediately dispense into washer.

Do not spill or drip any fabric softener onto the clothes.

Do not use liquid fabric softener dispenser balls in this washer. They will not dispense correctly.

5. Add liquid chlorine bleach

to dispenser (if desired)

Oxi-type boosters or color-safe bleach can be added to the drum prior to adding laundry.

7. Press POWER to turn on washer

Slowly close the Precision Dispense Ultra drawer. Make sure the drawer is closed completely, then press POWER to turn on the washer.

8. Select CYCLE

Liquid chlorine

bleach

compartment

Add liquid chlorine bleach to the bleach compartment. Do not overll, dilute, or use more than 2/3 cup (165 mL). Do not use color-safe bleach or Oxi in the same cycle with liquid chlorine bleach.

Always measure liquid chlorine bleach. Use a measuring cup with a pour spout; do not guess.

Do not ll beyond the “MAX” level. Overlling could cause garment damage.

Do not add color-safe bleach or oxi-product to this dispenser. Add Oxi product or color-safe bleach to the basket before loading clothes. Follow garment wash label care instructions.

Turn cycle knob to select your wash cycle. See “Cycle Guide” for details on cycle features. Not all options and settings are available on all cycles.

9. Adjust settings, if desired

11. Setting a delayed start

The display will show the default settings for the selected cycle. If desired, press the button beneath each setting to adjust the Temperature, Spin Speed, Soil Level, and Cycle Signal. Adjusting settings will change the Estimated Time Remaining. Overloading, unbalanced loads, or excessive suds may also cause the washer to increase the cycle time.

You can also adjust the detergent concentration and water hardness settings, if needed. Default settings are 2x detergent concentration and normal water hardness. If the detergent concentration is not listed on the package, see “About Detergent Concentration” to calculate the concentration.

To Adjust Dispenser Settings:

1. Press DETERGENT CONCENTRATION until the desired

concentration appears on the time display.

2. Press WATER HARDNESS until the desired water hardness

appears on the time display.

NOTE: Not all settings are available on all cycles. See “Cycle Guide” for available settings.

10. Select any additional options

If you do not want to begin a cycle immediately, you may choose the Delay Start option. This will delay the start of the wash cycle by up to 16 hours.

To set a delayed Start:

1. Press DELAY START to set the desired delay time.

2. Press START/PAUSE to start the delay countdown.

The countdown stops blinking.

12. Press and hold START/PAUSE

to begin wash cycle

Press and hold the START/PAUSE button to start the wash cycle. To pause a cycle in progress, press the START/PAUSE button once, then press and hold again to continue the cycle. To cancel a cycle, press the POWER button.

Once you press and hold START/PAUSE, you will hear the door lock, unlock, and lock again. The washer door will remain locked during the wash cycle.

To add additional options to the cycle, such as the EcoBoost™ option, Deep Clean with Steam, or Presoak, press the button for the desired options to add them to the selected cycle.

NOTE: Not all options are available with all cycles. See “Cycle Guide” for available options.

Unlocking the door to add garments:

If you need to open the door to add 1 or 2 missed garments, you may do so while the “Add a Garment” light is lit.

Press START/PAUSE once; the door will unlock once the washer movement has stopped. This may take several minutes. Then close door and press START/PAUSE again to restart the cycle.

13. Remove garments promptly

after cycle is nished

Promptly remove garments after cycle has completed to avoid odor and rusting of metal objects on garments. When unloading garments, pull back the door seal and check for small items between the tub and the basket.

If you will be unable to remove the load promptly, use the FanFresh® option. If the FanFresh® option is selected, the washer will automatically activate the fan and tumble the load periodically for up to 16 hours.

NOTE:

After any wash cycle is completed, the door must be opened and then closed before a new cycle can begin.

A small amount of water may remain in the dispensers after the wash cycle is complete. This is normal.

This washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses.

WASHER MAINTENANCE

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always use High Efciency (HE) detergents and follow the

HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm or hot water washes sometimes (not exclusively

cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer door slightly ajar between uses

to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Front Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Door Seal

1. Open the washer door and remove any clothing or items

from the washer.

2. Inspect the gray colored seal between the door opening

and the drum for stained areas or soil buildup. Pull back the seal to inspect all areas under the seal and to check for foreign objects.

3. If stained areas or soil buildup are found, wipe down

these areas of the seal using either of the following two procedures:

a. Affresh® Grit Grabber™ Cloth Procedure: i. When the cycle is complete, gently pull back the

rubber door seal and clean the entire surface with the rough side of the Grit Grabber™ cloth.

b. Dilute Liquid Chlorine Bleach Procedure:

i. Mix a dilute bleach solution, using 3/4 cup (177 mL)

of liquid chlorine bleach and 1 gallon (3.8 L) of warm tap water.

ii. Wipe the seal area with the dilute solution, using

a damp cloth. iii. Let stand 5 minutes. iv. Wipe down area thoroughly with a dry cloth and let

washer interior air dry with door open. IMPORTANT:

n Wear rubber gloves when cleaning with bleach. n Refer to the bleach manufacturer’s instructions

for proper use.

WASHER MAINTENANCE

WASHER CARE (cont.)

Cleaning the Inside of the Washer

This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner or liquid chlorine bleach to thoroughly clean the inside of the washer. Steam washer models also utilize steam to enhance cleaning in this special cycle.

NOTE: Read these instructions completely before beginning the cleaning process.

Begin procedure

1. Affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):

a. Open the washer door and remove any clothing

or items.

b. Add an affresh® Washer Cleaner tablet to the washer

drum.

c. Do not add the affresh® Washer Cleaner tablet

to the dispenser drawer.

d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Close the washer door. f. Select the CLEAN WASHER cycle. g. Press the START/PAUSE button to begin the cycle. The

Clean Washer Cycle Operation is described below.

2. Chlorine Bleach Procedure:

a. Open the washer door and remove any clothing

or items.

b. Open the dispenser drawer and add 1 cup (236 mL)

of liquid chlorine bleach to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c. Close the washer door and the dispenser drawer. d. Do not add any detergent or other chemicals to the

washer when following this procedure.

e. Close the washer door. f. Select the CLEAN WASHER cycle. g. Press the START/PAUSE button to begin the cycle.

The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle.

Description of Clean Washer Cycle Operation:

1. The Clean Washer cycle will determine whether clothing

or other items are in the washer.

2. If no items are detected in the washer, it will proceed with the cycle.

a. If any items are detected in the washer, “rL” (remove

load) will be displayed. The door will unlock. Open washer and remove any garments from the washer drum.

b. Press POWER to clear the “rL” code. c. Press START/PAUSE to restart the cycle. After the cycle is complete, leave the door open slightly to

allow for better ventilation and drying of the washer interior.

WASHER CARE (cont.)

Cancellation of Clean Washer Cycle Operation:

If the Clean Washer cycle is canceled by the user after it has been initiated, it may take up to 30 minutes for the washer to purge any affresh® Cleaner, chlorine bleach, or other chemistry from the wash system and to adequately rinse any remaining chemistry. The washer door will remain locked until the cancellation process has been completed. This ensures no cleaning chemistry will be carried over to the next wash cycle and reduces the potential for damage to subsequent loads of laundry or to the washer itself.

Clean Washer Cycle Cancellation Procedure:

1. Press the POWER button on the washer once.

2. The washer will begin to drain and rinse away the

remaining cleaning chemistry.

3. The cycle will complete the cancellation process in

approximately 30 minutes or less.

4. The washer then can be used to either repeat the Clean

Washer cycle or to wash laundry using one of the regular wash cycles selected by the user.

Cleaning the Dispensers

After a period of using your washer, you may nd some residue buildup in the washer’s dispensers. To remove residue from the dispensers, remove the drawer and wipe the surfaces with a damp cloth and towel dry either before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

IMPORTANT: Dispenser is not dishwasher safe. Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe up any spills. Occasionally wipe the outside of your washer to help keep it looking new. Use mild soap and water.

IMPORTANT: To avoid damaging the washer’s nish, do not use abrasive products.

WASHER CARE (cont.)

Cleaning the Precision Dispense Ultra Cartridge

It is recommended that you rinse out the Precision Dispense Ultra cartridge when changing detergent types or concentrations, or when the washer will not be used for an extended period.

1. Pull dispenser out until it stops.

2. Lift out the Precision Dispense Ultra cartridge.

3. Lift cover on cartridge and ush interior thoroughly with

warm water.

4. Allow to air dry or wipe with a clean, soft towel. IMPORTANT: Cartridge is not dishwasher safe.

Removing the Dispenser: To remove:

1. Pull dispenser drawer out until it stops.

2. Press down on the release tab and pull straight out to

remove the dispenser.

3. Lift off cover panel by

pulling straight up.

To replace:

1. Slide cover panel back onto

posts on dispenser.

2. Align edges of dispenser

with guides in washer, then slide dispenser back into slot.

WASHER MAINTENANCE

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer to avoid ooding due

to water pressure surges.

3. Clean the dispenser. See “Cleaning the Dispenser.”

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets, disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and

run washer on RINSE/DRAIN & SPIN cycle for about 1 minute to mix antifreeze and remaining water.

3. Unplug washer or disconnect power. IMPORTANT: To reduce risk of hose failure, replace inlet

hoses every ve years and periodically inspect for kinks, cuts, wear or water leaks.

HELPFUL TIP: When replacing your inlet hoses, mark replacement date on label with a permanent marker.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to “Installation Instructions” to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet

hoses. Turn on both water faucets.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

WINTER STORAGE CARE directions before moving.

3. Disconnect drain hose from drain system and from back

of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Bundle power cord with a rubber band or cable tie to

keep it from hanging onto the ground.

IMPORTANT: Call for service to install new transport bolts. Do not reuse transport bolts. Washer must be transported in the upright position. To avoid structural damage to your washer, it must be properly set up for relocation by a certied technician.

2. Plug in washer or reconnect power.

3. Run washer through BULKY ITEMS cycle to clean

washer and remove antifreeze, if used. Use only HE detergent. Use half the manufacturer’s recommended amount for a medium-size load.

ABOUT DETERGENT CONCENTRATION

Today’s liquid HE detergents are concentrated. Most brands of concentrated HE detergent will show the level of concentration on the bottle. If so, simply set the concentration level in the Precision Dispense menu to match the level shown on the bottle.

However, if the detergent bottle does not give the concentration, it can be easily calculated. Just divide the package size in uid ounces by the number of loads. Then refer to the chart below to nd the concentration.

If you do not get your desired cleaning results, try using a lower concentration number. If you have excess suds, try using a higher concentration number.

Concentration Number of ounces ÷ number of loads 1X >2.5 2X 1.5–2.49 3X 0.9–1.49 4X 0.7–0.89 5X 0.5–0.69 6X 0.3–0.49

+ 36 hidden pages

Whirlpool WFW96HEYW Owner's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual