Whirlpool WFW9620HW0, WFW9620HC0, WFW9620HBK0 Owner’s Manual

Use and Care Guide Guide d’utilisation et d’entretien
W11201742A W11201743A – SP
Para obtener acceso al
Manual de uso y
cuidado en español, o para obtener información adicional acerca de su producto, visite:
www.whirlpool.com
If you have any problems or questions, visit us at www.whirlpool.com
Pour tout problème ou toute question, consulter www.whirlpool.ca
Connect your Smart Washer with your mobile device
at www.whirlpool.com/connect (in Canada, www.whirlpool.ca/connect)
Connecter votre laveuse intelligente avec votre appareil mobile
à www.whirlpool.ca/connect)
Designed to use only HE High Efciency detergents.
Conçue pour l’utilisation d’un détergent haute efcacité seulement.
Table of Contents
WASHER SAFETY ........................................................ 2
ACCESSORIES ............................................................. 4
OPERATING INSTRUCTIONS ..................................... 5
Control Panel and Features ................................... 5
Cycle Guide ........................................................... 6
Choosing the Right Detergent ................................9
Using the Dispensers ............................................ 10
Using Your Washer ...............................................11
Washer Maintenance ............................................17
INTERNET CONNECTIVITY GUIDE ........................... 22
TROUBLESHOOTING ................................................. 23
CONNECTED APPLIANCE REGULATORY
NOTICES .....................................................................33
WARRANTY .................................................................35
ASSISTANCE OR SERVICE ........................ Back Cover
WASHER SAFETY
Table des matières
SÉCURITÉ DE LA LAVEUSE ........................................ 36
ACCESSOIRES .............................................................. 38
INSTRUCTIONS D’UTILISATION ................................. 39
Tableau de commande et caractéristiques ............. 39
Guide de programmes ............................................ 40
Choix du détergent approprié .................................. 45
Utilisation des distributeurs ...................................... 46
Utilisation de la laveuse............................................ 47
Entretien de la laveuse ............................................. 54
GUIDE DE CONNEXION INTERNET ............................. 59
DÉPANNAGE .................................................................. 60
AVIS D’APPLICATION DE LA RÉGLEMENTATION
DE LA CONNEXION DES ÉLECTROMÉNAGERS ........ 70
GARANTIE ...................................................................... 72
ASSISTANCE OU SERVICE ................ Couverture arrière
2
3
ACCESSORIES
Accessories designed for your appliance:
INSTALLATION & MAINTENANCE
ACCESSORIES
FACTORY CERTIFIED PARTS – these three
words represent quality parts and accessories
designed specically for your appliance.
Time tested engineering that meets
our strict quality specications.
FACTORY CERTIFIED PARTS
Customize your new washer with the following genuine Whirlpool accessories. For more information on options and ordering, call 1-866-698-2538 or visit us at: www.whirlpoolparts.com. In Canada, call 1-800-688-2002 or visit us at www.whirlpool.ca.
4
15" Pedestal
Color-matched pedestals raise the washer to a more comfortable working height. The large drawer provides convenient storage.
OPERATING INSTRUCTIONS Control Panel and Features
2
4:28
Temperature
WARM
What to Wash
REGULAR
Spin Speed
EXTRA FAST
3:15
How to Wash NORMAL
Auto Dry
Dry
5
1 3
6
74
NOTE: The control panel features a sensitive surface that responds to a light touch of your nger. To ensure your selections are
registered, touch the control panel with your ngertip, not your ngernail.
1
POWER BUTTON
Touch to power up the washer.
2
HOME BUTTON
Touch this button and the LCD screen will show the home screen, where you can select your cycle, settings, and options.
FAVORITES BUTTON
3
Stores and accesses your favorite cycles and a history of your recently run cycles.
4
LCD SCREEN
Use this screen to select cycle, settings, options, etc.
REMOTE ENABLE BUTTON
5
Download the Whirlpool™ app and follow the instructions to connect your washer to your home Wi-Fi network. You may also visit www.whirlpool.com/connect. In Canada, visit www.whirlpool.ca/connect. After connecting to WiFi, touch the REMOTE ENABLE button any time you want to use the app. Touching this button locks out the LCD screen and you will be prompted with a message about the washer waiting for input from the app. If you want to exit this mode, touch the REMOTE ENABLE button again.
7
6
TOOLS BUTTON
Touch this button to access the tools screen. For more information, see “Using Your Washer” Step 12.
7
7
START/PAUSE BUTTON
2-Liter Bulk Liquid High Efficiency (HE) detergent
A
dispenser
This bulk dispenser holds up to 67.6 oz (2 L) of liquid HE detergent.
1-Liter Bulk Liquid High Efficiency (HE) detergent/
B
fabric softener dispenser
This bulk dispenser holds up to 33.8 oz (1 L) of liquid HE detergent or liquid fabric softener.
Each dispenser holds enough detergent or fabric softener for many loads of laundry. Each adds the appropriate quantity to the wash load at the proper time. See the “Using the Dispensers” section for information on using the dispenser.
IMPORTANT: Do not use chlorine bleach or powdered detergent in the bulk dispenser. Powdered detergent and bleach must be added to the single load dispenser. See the “Using the Washer” section.
Single-load dispenser drawer
The single-load dispenser drawer gives you the convenience of adding HE detergent, liquid chlorine bleach, and liquid fabric softener to the wash load at the proper time. See the “Using the Dispensers” section for information on using the dispenser drawer.
E
D
Touch and hold to start, or touch to pause a cycle. When you start a cycle, the door will lock, the washer will sense the load size, and the wash cycle will begin.
8
DISPENSERS
Load & Go™ Bulk Dispenser
The Load & Go™ dispenser gives you the convenience of not having to add HE detergent and fabric softener to the
C
wash load every time. It also determines the best time and amount to add the detergent to the load. See the “Using the Dispensers” section for information on using the dispenser drawer.
A
B
High Efficiency (HE) detergent compartment
C
This compartment holds liquid or powdered HE detergent for your main wash cycle, and automatically dispenses detergent in the cycle.
Liquid fabric softener compartment
D
This compartment holds liquid fabric softener. It automatically dispenses liquid fabric softener at the optimum time in the cycle.
Liquid chlorine bleach compartment
E
This compartment automatically dilutes and dispenses liquid chlorine bleach at the optimum time during the rst rinse after the wash cycle. It cannot dilute powdered bleach.
5
Cycle Guide
You can use this washer to wash only, dry only, or wash and dry. This washer has a unique user interface to help you select the best wash cycle for your load. The “What to Wash/How to Wash” layout guides you to the optimal cycle in two easy steps:
First, determine what items are in the load that you are trying to wash. Use that to guide your “What to Wash” selection. Then determine how you want the washer to wash them and select the appropriate “How to Wash” selection. Selecting “What to Wash” will automatically select a default “How to Wash selection,” so selecting a “How to Wash” is optional. See chart below for more details.
What Items Do You Want to Wash?
Cottons, linens, and mixed garment loads Regular
Bright- or dark-colored cottons, linens, and mixed loads Colors
White fabrics/garments Whites
Sturdy towels and washcloths Towels
No-iron fabrics, dress shirts/pants, synthetics, sheer/lacy garments Delicates
Large items such as small comforters, sleeping bags, jackets, and washable rugs Bulky Items
“What to Wash” Cycle Selection:
How Do You Want to Wash Them?
Regular/normal Normal
Fast Quick
With fewer wrinkles Wrinkle Control
Intense cleaning Heavy Duty
Gentle cleaning with cold water Cold Wash
Eliminate 99.9% of three common household bacteria Sanitize*
“How to Wash”
Cycle Selection:
Settings and options shown in bold are default settings for that wash cycle. For best fabric care, choose the cycle, options, and settings that best t the load being washed. Always read and follow fabric care labels and laundry product instructions. Avoid tightly packing the washer. The washer will not rinse well or spin correctly if tightly packed. Loading the drum half full or less will improve drying performance and cycle time. Not all settings are available with each cycle, and some options cannot be used together.
What
Regular Normal Cold
Colors Normal Cold
How
Quick Cold
Wrinkle Control
Heavy Duty Cold
Cold Wash Cold
Sanitize Extra Hot Off
Temperature Spin Speed Drying
Cool
Warm
Hot
Extra Hot
Cool
Warm
Hot
Extra Hot
Cold
Cool
Warm
Hot
Extra Hot
Cool
Warm
Hot
Extra Hot
Cool
Warm
Hot
Extra Hot
Cool
Warm
Hot
Extra Hot
Basic Options Additional Options
Medium
Extra Fast
Medium
Extra Fast
Medium
Extra Fast
Medium
Extra Fast
Medium
Extra Fast
Medium
Extra Fast
Medium
Extra Fast
Off
Fast
Off
Fast
Off
Slow
Fast
Off
Fast
Off
Fast
Fast
Off
Slow
Fast
Options
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Soil Level Pre-Soak Steam Clean Extra Rinse FanFresh
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
X X X X
X X X X
X X X X
X X X X
X X X
X X X
X X X X
®
* This cycle eliminates 99.9% of the most common bacteria found in clothes, sheets, and towels. The extra hot wash temperature ensures sanitization.
Check recommended wash temperature of your items. Bacteria tested were K. pneumonia, P. aureginosa, and S. aureus.
6
What
How
Temperature Spin Speed Drying
Colors (cont.) Quick Cold
Cool
Warm
Hot
Extra Hot
Wrinkle Control
Cold Cool
Warm
Hot
Extra Hot
Heavy Duty Cold
Cool
Warm
Hot
Extra Hot
Cold Wash Cold
Cool
Warm
Hot
Extra Hot
Sanitize Extra Hot Off
Whites Normal Cold
Cool
Warm
Hot
Extra Hot
Quick Cold
Cool
Warm
Hot
Extra Hot
Wrinkle Control
Cold Cool
Warm
Hot
Extra Hot
Heavy Duty Cold
Cool
Warm
Hot
Extra Hot
Cold Wash Cold
Cool
Warm
Hot
Extra Hot
Sanitize Extra Hot Off
Towels Normal Cold
Cool
Warm
Hot
Extra Hot
Quick Cold
Cool
Warm
Hot
Extra Hot
Wrinkle Control
Cold Cool
Warm
Hot
Extra Hot
Heavy Duty Cold
Cool
Warm
Hot
Extra Hot
Basic Options Additional Options
Soil Level Pre-Soak Steam Clean Extra Rinse FanFresh
Options
Off
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X X
Fast
Extra Fast
Off
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X X
Fast
Extra Fast
Off
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X X
Fast
Extra Fast
Off
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X
Fast
Extra Fast
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X
Fast
Extra Fast
Off
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X X
Fast
Extra Fast
Off
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X X
Fast
Extra Fast
Off
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X X
Fast
Extra Fast
Off
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X X
Fast
Extra Fast
Off
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X
Fast
Extra Fast
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X
Fast
Extra Fast
Off
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X X
Fast
Extra Fast
Off
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X X
Fast
Extra Fast
Off
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X X
Fast
Extra Fast
Off
Slow
Medium
Auto Dry
Timed Dry
Light
Normal
Heavy
X X X X
Fast
Extra Fast
®
7
What
Towels
(cont.)
Delicates Normal Cold
Bulky Items Normal Cold
How
Cold Wash Cold
Sanitize Extra Hot Off
Quick Cold
Wrinkle Control
Heavy Duty Cold
Cold Wash Cold
Sanitize Extra Hot Off
Quick Cold
Wrinkle Control
Heavy Duty Cold
Cold Wash Cold
Temperature Spin Speed Drying
Cool
Warm
Hot
Extra Hot
Cool
Warm
Hot
Extra Hot
Cool
Warm
Hot
Extra Hot
Cold Cool
Warm
Hot
Extra Hot
Cool
Warm
Hot
Extra Hot
Cool
Warm
Hot
Extra Hot
Cool
Warm
Hot
Extra Hot
Cool
Warm
Hot
Extra Hot
Cold Cool
Warm
Hot
Extra Hot
Cool
Warm
Hot
Extra Hot
Cool
Warm
Hot
Extra Hot
Basic Options Additional Options
Soil Level Pre-Soak Steam Clean Extra Rinse FanFresh
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
X X X
X X X
X X X X
X X X X
X X X X
X X X X
X X X
X X X
X X X X
X X X X
X X X X
X X X X
X X X
Off
Slow
Medium
Fast
Extra Fast
Slow
Medium
Fast
Extra Fast
Off
Slow
Medium
Fast
Extra Fast
Off
Slow
Medium
Fast
Extra Fast
Off
Slow
Medium
Fast
Extra Fast
Off
Slow
Medium
Fast
Extra Fast
Off
Slow
Medium
Fast
Extra Fast
Slow
Medium
Fast
Extra Fast
Off
Slow
Medium
Fast
Extra Fast
Off
Slow
Medium
Fast
Extra Fast
Off
Slow
Medium
Fast
Extra Fast
Off
Slow
Medium
Fast
Extra Fast
Off
Slow
Medium
Fast
Extra Fast
Options
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
®
Government energy certications were based on the REGULAR (WHAT TO WASH), NORMAL (HOW TO WASH), DRYING MODE ­AUTO DRYING OFF, TIMED DRYING 6 HOURS, DRYING ONLY ON CYCLE - DRYING TEMPERATURE SETTING NON-SELECTABLE. The as-shipped defaults of REGULAR (WHAT TO WASH), NORMAL (HOW TO WASH), WARM TEMP, SPIN SPEED EXTRA FAST, DRYING MODE - AUTO DRYING OFF, TIMED DRYING OFF, DRYING ONLY OFF were not used for energy testing.
8
Choosing the Right Detergent
Use only High Efciency detergents. The package will be marked “HE” or “High Efciency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all detergents labeled as High Efciency are identical in formulation and their ability to reduce suds. For example, natural, organic, or homemade HE detergents may generate a high level of suds. Always follow the detergent manufacturer’s instructions to determine the amount of detergent to use.
Use only High
Efciency (HE)
detergent.
About Detergent Concentration
Today’s liquid HE detergents are concentrated. Most brands of concentrated HE detergent will show the level of concentration on the bottle.
However, if the detergent bottle does not give the concentration, it can be easily calculated. Just divide the package size in uid ounces by the number of loads. Then refer to the chart below to nd the concentration.
Set the concentration level setting on the washer by using the Tools button (see Step 12 in “Using Your Washer). If you do not get your desired cleaning results, set the concentration level to a lower concentration number. If you have excess suds, set the concentration level to a higher concentration number.
Concentration Number of ounces ÷ number of loads 2X 1.5–2.49 (44.4 mL–73.6 mL) 3X 0.9–1.49 (26.6 mL–44.1 mL) 4X 0.7–0.89 (20.7 mL–26.3 mL) 5X 0.5–0.69 (14.8 mL–20.4 mL) 6X 0.3–0.49 (8.9 mL–14.5 mL)
9
Using the Dispensers
1. For automatic dispensing, open the bulk dispenser drawer
using the handle at the base of the washer. For a single load, open the single-load dispenser drawer at the top left corner of the washer and disable the Load & Go™ option.
2. Add laundry products as described below.
3. Slowly close the dispenser drawer. Make sure it is
completely closed.
Adding HE detergent to dispenser
Load & Go™ bulk dispenser
Use only High Efciency (HE) liquid detergents. The bulk dispensers will hold about 67.6 oz (2 L) or 33.8 oz (1 L) of liquid HE detergent, depending on dispenser, or enough for many loads of laundry.
To Fill Bulk Dispeners:
Use only High Efciency (HE) detergent.
NOTES:
A small amount of water may remain in the single load dispenser from the previous wash cycle. This is normal.
See “About Detergent Concentration” for information on detergent concentration.
When detergent in the bulk dispenser is running low, the display will show the detergent level (Low).
Add single-dose and Oxi-type boosters to the drum before loading items. See the “Using Your Washer” section.
Adding detergent for a single load
Selector
HE detergent compartment
Open the dispenser drawer by pulling on the handle at the base of the washer. If desired, the bulk dispensers can be completely removed from the drawer.
Locate the Load & Go™ bulk
Tab
dispenser. Gently pull up on the tab located on the bulk dispenser lid to lift the ll door.
Fill to the “MAX” line (see illustrations at right) with HE liquid detergent or liquid fabric softener (1-liter dispenser only). Close ll door. It will click into place.
“MAX” line
Make sure the concentration setting is correct (see the “Choosing the Right Detergent” section).
It is recommended that you rinse out the Load & Go™ containers when relling, when changing detergent types or concentrations, or when the washer will not be used for an extended period.
For instructions on cleaning the dispenser cartridge, see the “Washer Care” section.
For instructions on changing detergent concentration, see “Using Your Washer, Step 12.
Use only High Efciency (HE) detergent.
Pour a measured amount of HE detergent into detergent compartment. For powdered detergent, lift the selector to the high position. For liquid detergent, push down the selector to the low position.
Do not overll; adding too much detergent may cause detergent to be dispensed into the washer too early.
Powdered detergent: Lift the selector to the high position. Add directly to the compartment.
Liquid detergent: Push down the selector to the low position. Add directly to the compartment.
IMPORTANT:
Disable Load & Go™ dispenser(s) as desired (see Step 12 in “Using Your Washer”).
Do not add single-dose laundry packet to dispenser drawer.
10
Using Your Washer
First wash cycle without laundry
Before washing clothes for the rst time, set up the Load & Go™ bulk dispenser or add detergent to the single-dose dispenser (see the “Using the Dispensers” section). Choose the Regular (what to wash) and Quick (how to wash) cycle and run it without clothes. Use only HE detergent. This initial cycle serves to ensure the interior is clean.
2. Add laundry products, if desired
1. Sort and prepare your laundry
Sort items by recommended cycle, water temperature, and colorfastness. Separate heavily soiled items from lightly soiled. Separate delicate items from sturdy fabrics. Treat stains promptly and check for colorfastness by testing stain remover products on an inside seam.
IMPORTANT:
n Empty pockets. Loose change, buttons, or any small
object can plug pumps and may require a service call.
n Close zippers, fasten hooks, tie strings and sashes,
and remove non-washable trim and ornaments.
n Mend rips and tears to avoid further damage to items
during washing.
n Turn knits inside out to prevent pilling. Separate lint-takers
from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.
n Do not dry garments if stains remain after washing,
because heat can set stains into fabric.
n Always read and follow fabric care labels and laundry
product instructions. Improper usage may cause damage to your garments.
Single-dose laundry packets, Oxi-type boosters, color-safe bleach, or scented crystals can be added to the drum prior to adding laundry. When using single-dose laundry packets, make sure that the bulk dispenser is disabled or off (see Step 12).
NOTE: Always follow manufacturer’s instructions.
3. Load laundry into washer
Place a load of sorted items loosely in the washer. Items need
to move freely for best cleaning and to reduce wrinkling and tangling. If using the drying option, loading the drum half full or less and not interrupting the drying cycle by opening the door will improve drying performance and cycle time. Close the washer door by pushing it rmly until the latch clicks.
n Push load fully into the washer. Make sure no items are
resting on the rubber seal to avoid trapping them between the seal and the door window.
n Mix large and small items and avoid washing single items.
Load evenly.
n Wash small items in mesh garment bags. For multiple
items, use more than one bag and ll bags equally.
11
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