Whirlpool WDF560SAFM User Manual

THANK YOU for purchasing this high-quality pr oduct. If you should experie nce a prob lem not cover ed in TROUBLESHOOTING,

DISHWASHER

USER INSTRUCTIONS

You can be killed or seriously injured if you don't immediately

You

can be killed or seriously injured if you don't

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

follow instructions.

instructions.

DANGER

WARNING

please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301. In Canada, visit our website at www.whirlpool.ca or call us at 1-800-807-6777.

You will need your model and serial number located near the door on the right-hand or left-hand side of the dishwasher interior.

TABLE OF CONTENTS

DISHWASHER SAFETY............................................................. 1

WHAT’S NEW IN YOUR DISHWASHER................................... 3

ENERGY...................................................................................... 3

PERFORMANCE ........................................................................ 3

PARTS AND FEATURES............................................................ 4

QUICK STEPS ............................................................................ 5

DISHWASHER USE.................................................................... 6

CYCLE AND OPTION DESCRIPTIONS....................................8

DISHWASHER FEATURES...................................................... 10

FILTRATION SYSTEM .............................................................11

DISHWASHER CARE............................................................... 12

TROUBLESHOOTING.............................................................. 13

WARRANTY.............................................................................. 16

Dishwasher Safety

W10852541A

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

When using the dishwasher, follow basic precautions, including the following:

SAVE THESE INSTRUCTIONS

■ Read all instructions before using the dishwasher.

■ Use the dishwasher only for its intended function.

■ Use only detergents or rinse agents recommended for use in

a dishwasher, and keep them out of the reach of children.

■ When loading items to be washed:

1) Locate sharp items so that they are not likely to damage the door seal; and

2) Load sharp knives with the handles up to reduce the risk of cut-type injuries.

■ Do not wash plastic items unless they are marked

“dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer's recommendations.

■ Do not touch the heating element during or immediately after

use.

■ Do not operate the dishwasher unless all enclosure panels

are properly in place.

■ Do not tamper with controls.

■ Do not abuse, sit on, or stand on the door, lid, or dish racks

of the dishwasher.

■ To reduce the risk of injury, do not allow children to play in

or on the dishwasher.

■ Under certain conditions, hydrogen gas may be produced in

a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

■ Remove the door or lid to the washing compartment

when removing an old dishwasher from service or discarding it.

GROUNDING INSTRUCTIONS

SAVE THESE INSTRUCTIONS

■

For a grounded, cord-connected dishwasher:

The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.

WARNING:

Improper connection of the equipment-

grounding conductor can result in a risk of electric shock.

Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

■

For a permanently connected dishwasher:

The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.

Tip Over Hazard

Do not use dishwasher until completely installed. Do not push down on open door. Doing so can result in serious injury or cuts.

WARNING

What’s New in Your Dishwasher

SLIDE

SLID

Energy

Congratulations on purchasing your water and energy efficient dishwasher! This dishwasher cleans by spraying the dishes with water and pauses to allow the detergent to soak into and release the soils on the dishes. The cycles are longer due to the soak and pauses for exceptional cleaning. Your dishwasher contains an optical water sensor. The optical water sensor is used to determine the optimum water and energy consumption for great cleaning performance. Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. The first cycle using the sensor will run longer to calibrate the optical sensor.

Performance

Rinse Aid

Using rinse aid will optimize your drying and wash performance. This dishwasher is specifically designed to be used with rinse aid for improved drying performance and controlling buildup of hard water deposits. Energy efficient dishwashers use le ss w ater and energy, so they depend on the water “sheeting” action of rinse aid for total optimal performance.

Detergent

The United States and Canada have passed regulations limiting the amount of phosphorus (phosphates) in the household dishwasher detergents to no more than 0.5%, w here previous detergents contained 8.7%. Major manufa ct urers have reformulated their dishwasher detergent for this change in detergents as another step in eco-conscious awareness. With these changes, we recommend quality tablets and packs for convenience and improved performance.

Filtration System

Your dishwasher has the latest technology in dishwasher filtration. This triple filtration system minimizes sound and optimizes water and energy conservation while providing optimal cleaning performance. Maintenance of your filters regularly will sustain peak cleaning performance. We suggest you clean both your upper and lower filters and rinse under running water at least once a month.

Parts and Features

Quick Steps

LID

Prepare and load

dishwasher.

Spin the spray arms. They should turn freely.

Add detergent and rinse aid.

SLID

Start dishwasher.

Push door firmly closed. Select the wash cycle and options, and then press START/RESUME. To use the same cycle and options used previously, press START/RESUME twice.

Unload dishwasher

and clean the filter.

See “Recommended Time Interval to Clean Your Filter” in the “Filtration System” section for the recommended cleaning schedule.

Select a cycle and option (cycles and options

vary by model).

Dishwasher Use

SLID

SLIDE

STEP 1

Prepare and Load the Dishwasher

IMPORTANT: Remove leftover food, bones, toothpi cks, a nd

other hard items from the dishes. Re move labels from containers before washing.

Upper rack Lower rack

■ Check that when dishwasher door is closed, no items are

blocking detergent dispe nser.

■ Tough soiled items should be loaded with soiled surf aces f aci ng

down and inward to the sp ray. This will improve cleaning and drying results.

■ Avoi d overlapping items like bowls or plate s tha t may trap food.

■ Place plastics, small plates, and gl asses i n the u pp er rack.

Wash only plastic items marked “dishwasher safe.”

■ To avoid thum pi ng/clattering noises during operation, load

dishes so they do not touch one another. Make sure lightweight load items are secured in racks.

STEP 2

Add Detergent

Premeasured Detergents

High quality premeasured tablets and packs are recommended for improved performance.

Quality tablets and packs have been proven better than powder, liquid, or gel detergents at reducing filming on dishes. Using tablets and packs over time will start to reduce or eliminate white film. They are suitable for all hardness and soil levels. Also, by using a rinse aid, you can minimize repeat buildup of white film (not all packs and tablets contain rinse aid). Always place premeasured detergents in main compartment and slide lid closed.

NOTE: Follow instructions on the package when using other dishwasher detergent types. See the complete owners manual for more details about powders, liquids, and gels.

■ Use automatic dishwasher detergent only. Add detergent just

before starting a cycle.

■ Fresh automatic dishwasher detergent results in better

cleaning. Store tightly closed detergent container in a c ool, dry place.

To close lid To open lid

■ When loading silverware, always place sharp

items pointing down and avoid “nesting.”

■ If your silverware does not fit into the

designated slots, flip the covers up and mix silverware types to keep them separated.

■ Use slots in the covers and su gge sted lo ad in g p atte rns to k eep

your silverware separated for optimum wash.

NOTE: Silverware basket may vary by model.

■ Check that nothing blocks the upper or lower spray arms.

Items in rack can block the spray arms.

Place selected detergent in the dispenser. Place finger, as shown, and slide lid closed. Press firmly until it clicks.

Push OPEN, as shown, and the lid will slide open.

Powders and Gels

SLIDE

Full

Add

Pre Wash

OPEN

SLIDE

Water Hardness

Soft (0-4 grains

per U.S. gallon)

Medium (5-9 grains

per U.S. gallon)

Hard (10-14 grains

per U.S. gallon)

Soil Level Pre-Wash

Light None “Soft” fill line Normal None “Soft” fill line Heavy Full “Soft” fill line Light Full Full** Normal Full Full** Heavy Full Full** Light Full Full** Normal Full Full** Heavy Full Full**

Compartment*

Main Wash

Compartment

■ T o add rinse aid: Open the rinse dispenser lid by gently pushing

in the center of the lid with your thumb and pulling up on the edge. Pour rinse aid into the opening until the dispenser is full. Then, close the dispenser by pushing down gently on the lid.

NOTE: For most water conditions, the factory setting will give good results.

Rinse Aid Setting

Your rinse aid dispenser is adjustable. For most water conditions, the factory setting will give good results. If you have hard water and notice calcium buildup on your dishware, you may want to try a higher setting. If you notice foam in your dishwasher, use a lower setting.

To adjust the setting:

Turn the arrow adjuster to a higher number to increase the amount of rinse aid.

*The prewash compartment is on top of the sliding door of

the dispenser. **A full main wash compartment contains 2 Tbsp. (30 ml). IMPORTANT: Extr emel y hard water mineral deposits (15 grains

per U.S. gallon or more) can cause damage to your dishwasher and make it difficult to achieve good results. A water softener is recommended to avoid damage and achieve good results.

NOTE: Follow instructions on the package when using other dishwasher detergent types.

STEP 3

Rinse Aid

IMPORTANT: Your dishwasher is designed to use rinse aid. The

use of rinse aids greatly improves drying by allowing water to drain from the dishes after the final rinse. Rin se aid also ke eps water from forming droplets that can dry as spots or streaks.

Filling the dispenser

The dispenser holds 5 oz (150 mL) of rinse aid. Under most conditions, this will last 1 to 3 months.

NOTE: Indicator reads correct fill level when door is completely opened.

1. To add rinse aid, open the

rinse dispenser lid by gently pushing in the center of the lid with your thumb and pulling up on the edge.

2. Pour rinse aid into the

opening until the dispenser is full. Do not overfill.

3. Clean up any spilled rinse aid.

Spilled rinse aid can create excessive suds.

4. Then, close the dispenser by pushing down gently on the lid.

STEP 4

Select a Cycle (varies by model)

See “Cycle and Option Descriptions” charts in the following section. Heavier cycles and options affect cycle length .

Select Options (varies by model)

See “Cycle and Option Descriptions” charts in the following section. You can customize your cycles by pressing the options desired.

STEP 5

Start or Resume a Cycle

■ Run hot water at the sink nearest your dishwasher until the

water is hot. Turn off water.

■ For best dishwashing results, water should be 120ºF (49ºC)

as it enters the dishwasher.

■ Push door firmly closed. Select the wash cycle an d option s

desired. Press START/RESUME to start the diswasher. NOTE: To repeat the same cycle and options used previously,

press START/RESUME twice.

■ You can add an item anytime at the beginning of the cycle.

Open the door slowly and add the item. Close the door firmly. Press START/RESUME.

Cycle and Option Descriptions

Estimated cycle times may increase or decrease depending on water temperature, soil conditions, dish load size, and options selected.

You can customize your cycle by selecting an option. See option selections. If you change your mind, press the option again to turn off the option or select a different option. You can change

an option anytime before the selected option begins. At each stage of a wash cycle, you may hear noises that you are not used to hearing in your previous dishwasher. Each cycle will provide a series of pauses and water sprays throughout the wash cycle. This is normal and will provide optimal cleaning performance.

CYCLE SELECTIONS

CYCLES SOIL LEVEL ESTIMATED

The most advanced and versatile cycle. This cycle senses load siz e, soil amount, and toughness of soil, to adjust the cycle for improved performance, using only the amount o f water and energy needed. Use for all soil levels.

Use for hard-to-clean , he avily soiled pots, pans, casseroles, and tableware.

WASH TIME

DISPLAYED*

H:MM W/O

OPTIONS

All soil levels 2:30 3.38 to 7.4

Heavy 3:23 7.4 (28.0)

WATER USAGE

GALLONS

(LITERS)

(12.8 to 28.0)

This cycle with only the Heat Dry option selected, and without other options selected, is recommended to completely wash and dry a full load of normally soiled dishes. The energy usage label is based on this cycle and option combination.

Use for lightly soile d items. It saves energy. Light 2:21 2.72 (10.29)

For fast resul ts, 1-Hour Wash will clean dishes using slightly more water and energy. For improved drying, select the Heat Dry option.

NOTE: Some detergents are not recommended for short wash cycles. Please refer to your detergent packaging for more information.

IMPORTANT: The sensor in your dishwasher monitors the soil level. Cycle time and/or water usage can vary as the sensor adjusts the cycle for the best wash performance. If the incoming water is less than the recommended temperature or food soils are heavy, the cycle will automatically compensate by adding time, heat, and water as needed.

All soil levels 2:21 2.4 to 7.4

(9.09 to 28.0)

Light 1:00 7.87 (29.8)

OPTION SELECTIONS

OPTIONS CAN BE

Delay displays how many hours before the cycle will begin. To delay the start:

1. Select a wash cycle and options.

2. Press the Delay button. Each time you press DELAY, it will display the next available delay time.

3. Press START to beg in the delay countdown. NOTE: If the door is opened, such as to ad d a di sh, th e Sta rt button must be pressed to re su me the delay countdown.

Sanitizes dishes and glassware in accordance with NSF International NSF/ANSI Standard 184 for Residential Dishwashers. Certified residential dishwashers are not intended for licensed food establishments. Only sanitizing cycles have been desi gn ed to me et the requirements of the NSF/ANSI 184 performance standard for soil removal and sanitization efficacy. There is no intention, either directly or indirectly, that all cycles on a NSF/ANSI 184 certified dishwasher meet the NSF/ANSI 184 performance standard for soil remova l and sanitization efficacy.

Sani Rinse indicator is lit at the end of the cycle if the Sani Rinse option was successfully completed. If indicator does not light, it is probably due to the cycle being interrupted.

SELECTED

WITH

Available

with any

cycle

Sensor

Heavy

Normal

WHAT IT DOES ADDED TIME

Delays start of a cycle up to 24 hours

Raises the main wash temperature to 135°F (57°C) and the final rinse temperature to 156°F (69°C).

TO CYCLE

0:05 to 1:06 0 to 3.9

ADDED WATER

GALLONS

(LITERS)

(0 to 14.6)

Control

Lock

Raises water temperature to improve cleaning for loads containing tough, baked-on food.

Turns the heating element on at the end of the wash portion of the cycle. Its shorter heating time uses significantly less energy compared to using Heat Dry.

Dries dishes with heat. This option, with the use of rinse aid, will provide the best drying results. Plastic items a re less likely to deform when loaded in the top rack. Use Heat Dry for optimum drying performance or turn the Heat Dry option off for air dry .

Use the Control Lock option to avoid unintended use of dishwasher between cycles, or cycle and option changes during a cycle.

To turn on Control Lock, press and hold SANI RINSE for 3 seconds. Control Lock light will stay on for a short time, indicating that it is activated. When the Lock indicator is lit, all buttons are disabled. If you press any button while your dishwasher is locked, the ligh t fl ashe s 3 ti mes. The dishwasher door can still be opened/closed whil e th e co ntrols are locked.

To turn off Control Lock, press and hold SANI RINSE for 3 seconds. Control Lock light turns off.

Sensor

Heavy

Normal

Available

with any

cycle

Sensor

Heavy

Normal

1-Hour

Wash

Raises the main wash temperature to 135°F (57°C).

Uses a heating element to speed drying times. Heat Dry option defaults to ON when any cycle is selected except for 1-Hour Wash and Light.

0:05 to 0:13 0 to 3.9

(0 to 14.6)

0:11 0

0:08 to 0:46 0

Track stop - Left

Track stop - Right

CONTROLS AND CYCLE STATUS

CONTROL PURPOSE COMMENTS

Press to start or resume a wash cycle. If the door is opened during a cycle or the power is interrupted, the Start/Resume button LED flashes. Cycle will

not resume until door is closed and Start/Resume is pressed. Press to cancel wash cycle. Close the door firmly. Press and hold START/RESUME or 3 seconds. The dishwasher starts a 2-minute drain

(if needed). Let dishwasher drain completely. To follow progress of

your dishwasher cycle. NOTE: Indicators shown are not availa ble on all models.

The Clean indicator glows when a cycle is finished. If you select the Sani Rinse option, when the cycle is finished, the “Sanitized” indicator

glows. If your dishwasher did not properly sanitize your dishes, the light flashes at the end of the cycle. This can happen if t he cycle is interrupted, or water could not be heated to required temperature. The light goes off when you open and close door or when you cancel the cycle.

Dishwasher Features

Your Whirlpool dishwasher may have some or all of these features.

Removable Top Rack

The removable top rack allows you to wash larger items such as pots, roasters, and cookie sheets in the bottom rack.

IMPORTANT: Remove dishes prior to removing the top rack from dishwasher. To remove the rack

1. To gain access to the track stops,

pull the upper rack forward about halfway out of the tub.

2. Press on the edge of the ridged area

on the track stop while tipping the track stop toward the center of the dishwasher. This action releases a small retaining tab that locks the track stop to the track. (See “Track stop - Left.”)

NOTE: It is helpful to use two hands. Take special note of the orientation of the track stops

3. With the retaining tab released, pull the track stop straight

toward the opposite track to remove it.

4. After removing both track stops, carefully pull the top rack out

of the tracks by rolling it toward you.

5. Replace the track stops by coming up from under the track

and slipping the track stop into the lower slot of the track (See “T rack stop - Right.”) and rotate the track stop into place. Then press on the edge of the ridged area while pushing the track stop straight toward the track. This action locks the retaining tab back into place.

6. Test the track stop by pulling it toward the opposite track to

ensure that it is locked in place.

To replace the rack

1. Gently pull the tracks forward in

dishwasher until they stop. Remove track stops. (See steps 1-3 above.)

2. Place the back wheels on each side of the rack into the track and roll the rack into the tracks, but do not push the rack all the way into the tub.

3. Insert front rack wheels on each side of the rack into the track.

4. Slide the rack into the dishwasher.

5. Replace the track stops by coming up from under the track and slipping the track stop into the lower slot of the track (See “T rack stop - Right.”) and rotate the track stop into place. Then press on the edge of the ridged area while pushing the track stop straight toward the track. This action locks the retaining tab back into place.

6. Test the track stop by pulling it toward the opposite track to ensure that it is locked in place.

IMPORT ANT: Be sure that the track stops are locked in place and cannot be easily removed. They keep the rack fr om coming out of the track.

Filtration System

Upper Filter Assembly

Lower Filter

Your dishwasher has the latest technology in dishwasher filtration. This triple filtration system minimizes sound and optimizes water and energy conservation while providing superior cleaning performance. Throughout the life of your dishwasher, the filter will require maintenance to sustain peak cleaning performance.

The triple filter system consists of 2 parts, an upper filter assembly and a lower filter.

■ The upper filter assembly keeps oversized items and foreign objects,

along with very fine food particles, out of the pump.

■ The lower filter keeps food from being recirculated onto your dishware.

The filters may need to be cleaned when:

■ Visible objects or soils are on the Upper Filter Assembly.

■ There is degradation in cleaning performanc e (that is, soils still present

on dishes).

■ Dishes feel gritty to the touch.

It is very easy to remove and maintain the filters. The chart below shows the recommended cleaning frequency.

RECOMMENDED TIME INTERVAL TO CLEAN YOUR FILTER

Number of Loads

If you only scrape before loading* If you scrape and rinse before loading If you wash before loading

Per Week

8-12 Every 2 months Every 4 months Once per year 4-7 Every 4 months Once per year Once per year 1-3

Twice per year Once per year Once per year

*We recommend this practice because it will conse r ve the water and energy that you would have used to prepare your dishes. This will

also save you time and effort.

Very Hard Water

If you have hard water (above 15 grains), clean your filter at lea st once per month. Buildup of white residue on your dishwasher indicates hard water. For tips on removing spots and stains, see “Troubleshooting” section.

Filter Removal Instructions

Cleaning Instructions

IMPORTANT: Do not use wire brush, scouring pad, etc., as they

may damage the filters. Rinse filter under running water until most soils are removed. If you

have hard-to-remove soils or calcium deposits from hard water, a soft brush may be required.

1. Turn the Upper Filter Assembly ¼ turn counterclockwise and lift out.

2. Separate the upper filter assembly by gently pulling apart.

3. Clean the filters as shown.

To remove Upper Filter Assembly

Filter Reinstallation Instructions

1. Noting the previous illustrations, place the Lower Filter under the Locating Tabs in the bottom of the dishwasher so the round opening for the Upper Filter Assembly lines up with the round opening in the bottom of the tub.

2. Insert the Upper Filter Assembly into the circular opening in the Lower Filter.

To replace Upper Filter Assembly

3. Slowly rotate the filter clockwise until it drops into place. Continue to rotate until the filter is locked into place. If the filter is not fully seated (still turns freely), continue to turn the filter clockwise until it drops and locks into place.

NOTE: The Upper Filter Assembly arrow does not have to align with the arrow in the Lower Filter as long as the filter is locked.

IMPORTANT: T o avoid damage to dishwasher, do not operate your dishwasher without the filters properly installed. Be sure the Lower Filter is securely in place and the Upper Filter Assembly is locked into place. If the Upper Filter Assembly turns freely, it is not locked into place.

Dishwasher Care

CLEANING THE DISHWASHER

Cleaning the Exterior

Clean the exterior of dishw ashe r wi th a soft, damp cloth and mild detergent. If your dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended, such as affresh

Stainless Steel Cleaner . Avoid using abrasive cleaning products on the exterior of the dishwasher.

Cleaning the interior

Clean the interior of the dishwasher with a paste of powder ed dishwasher detergent and water or use liquid dishwasher detergent on a damp sponge to clean the cooled-down interior.

A white vinegar rinse may remove white spots and film. Vinegar is an acid and using it too often could damage your dishwasher.

Put 2 cups (500 mL) white vinegar in a glass or dishwasher-safe measuring cup on the bottom rack. Run the dishwasher through a complete washing cycle using an air -dry or an en ergy-saving dry option. Do not use deter g en t. Vinegar will mix with the wash water.

Dishwasher maintenance procedure

Removal of Hard Water/Filming

Recommended use of a monthly maintenance product such as

affresh

■ Place affresh

■ Select a normal cycle and start the dishwasher.

NOTE: Whirlpool recommends the use of premeasured detergent tablets or packs and the use of rinse aid for regular daily use.

Dishwasher Cleaner.

Dishwasher Cleaner tablet in main wash

compartment of detergent dispenser.

Drain air gap

If you have a drain air gap, check and clean it if the dishwasher isn't draining well.

To reduce risk of property damage during vacation or extended time without us e

■ When you will not be using the dishwasher during the summer

months, turn off the water and power supply to the dishwasher.

■ Make sure the water supply lines are pr otected against freezing

conditions. Ice formations in the supply lines can increase water pressure and cause damage to your dishwasher or home. Damage from freezing is not covered by the warranty.

■ When storing your dishwasher in the winter, avoid water

damage by having your dishwasher winterized by authorized service personnel.

Troubleshooting

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help. In Canada, visit www.whirlpool.ca.

Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

PROBLEM SOLUTION DISHWASHER DOES

NOT RUN

NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.

If the Start/Resume light is blinking, close th e door and pu sh START/RESUME. Be sure the door is closed and latched. Be sure you have disabled Sleep mode by pressing either Start/Resume or Cancel, or opening

and closing the door before selecting your cycle/option. Check that there is not an interference with la rge casserole dishes and the wash system at the back

of the dishwasher. Check to see if any items are protruding through the bottom or back of the rack. Also check to see if tall items are hitting the upper rack or spray arm. Adjust loading as necessary to ensure door is closed and latched.

Be sure you have selected a cycle. See “Cycle and Option Descriptions” section. Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped. If lights other than Start/Resume blink and the unit will not run, you will need to call for service.

DETERGENT REMAINS IN THE DISPENSER OR TABLET IS ON BOTTOM OF TUB

Check for dishware such as cookie sheets, cutting boar ds, or large containers, etc., that may be blocking the detergent dispenser from opening properly.

Be sure your detergent is fr esh and lump free. Be sure the cycle has completed (the Clean light is o n ). If i t h as not completed, you will need to

resume the cycle by closing the door and pr essin g Start/Resume.

CYCLE RUNS TOO LONG NOTES:

■ To use less water and reduce energy consumption, you will encounter cycles that typically run

for up to 3 hours.

■ A water heater setting of 120°F (49°C) is best. The dishwasher will delay longer while heating

cooler water.

■ Some options will add time to the cycle. See “Cycle and Option Descriptions” section. The Heat

Dry option adds approximately 45 minutes. Try the 1 Hour Wash cycle. Run the hot water at a faucet close to the dishwasher before starting the cycle.

DISHWASHER NOT DRYING NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous

surfaces which tend to collect water droplets. Towel drying may be necessary. Use of rinse aid along with the Heat Dry option is needed for pr oper dryin g. Proper loading of items can affect dryi ng . (S ee spe cific loading instructions within this guide.) Glasses and cups with concave bottoms hold water. This water may spill onto other items

when unloading.

■ Unload the bottom rack first.

■ Locate these items on the more slanted side of the rack for improved results.

WILL NOT FILL Be sure the water is turned on to the dishwasher.

Check that the overfill protection float is free from obstructions. See “Parts and Features” section. Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate

properly or may not fill with water. See “Blinking Lights” in “Tr oubleshooting” section.

In Canada:

Whirlpool Brand Home Appliances Customer eXperience Centre 200 – 6750 Century Ave. Mississauga, Ontario L5N 0B7

PROBLEM SOLUTION WATER REMAINS IN THE

TUB/WILL NOT DRAIN

Be sure the cycle has completed (the Clean indicator is on). If it has not, you will need to resume the cycle by closing the door and pressing Start/Resume.

If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed from the disposer inlet.

Check for kinks in the drain hose. Check for food obstructions in the drain or disposer. Check your house fuse or circuit breaker.

HARD WATER (WHITE RESIDUE ON DISHWASHER INTERIOR OR GLASSWARE)

NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make it

difficult to achieve good cleaning. A water softener is strongly recommended if your hardness is 15 grains or more. If a water softener is not installed, the following steps may help:

Use a commercial cleaner designed for dishwashers once per month. Clean the upper and lower filters at least once per month. See “Cleaning Instructions” in the “Filtration

System” section. Always use a rinse aid. Always use a high-quality, fresh detergent. Use a detergent booster/water sof ten er additive designed for dishwashers.

ODORS NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load until a fu ll lo ad

is ready to run. Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright

glass measuring cup in the lower rack. Run a normal cycle with the Heat Dry option tu rned off. Do not use detergent.

The dishwasher may not be draining properly, see “Water Remains In The Tub/Will Not Drain” in the “Troubleshooting” section.

NOISY NOTES:

■ Surging sounds can occur periodically throughout the cycle wh ile the dishwa sher is drain in g.

■ Normal water valve hissing may be heard periodically.

■ A normal snap sound may be heard when the detergent dispenser opens during th e c ycle and

when the door is opened at the end of the cycle.

■ Improper installation will affect noise levels.

Be sure the filters are properly installed. A thumping sound may be heard if items extend beyond the racks and interfere with th e wash arms.

Readjust the dishware and resume the cycle.

FOOD SOILS REMAIN ON DISHES

Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing performance. See “Dishwasher Use” section.

Check filter to ensure it is properly installed. Cl ean it if needed. See “Cleaning Instructions” in the “Filtration System” section for details.

Select the proper cycle and option for the type of soils. The Sensor or Heavy cycle with the Hi Temp Wash option can be used for tougher loads.

Be sure the incoming water temperature is at least 120°F (49°C). Use the proper amount of fresh detergent. More detergent is needed for heavier soiled loads and hard

water conditions. Scrape food from dishes prior to loading (do not prerinse).

DISHES DIRTY/SUDS IN DISHWASHER/CYCLE NOT COMPLETE

If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate properly or may not fill with water.

Suds can come from:

■ Using the incorrect type of detergent, su ch as dish detergent for hand washing dishes, laundry

detergent, or hand soap.

■ Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid.

■ Using an excessive amount of dishwasher detergent.

■ Inadequate rinsing off detergen t from dishes washed by hand before loading them into

the dishwasher. Call for service. If no water was present in the machine at any time during a heated wash cycl e, the cycle will en d and

the Clean indicator will not come on. See “Will Not Fill” in the “Troubleshooting” section.

DID NOT SANITIZE If the sanitized li ght is bl in king, the load is NOT sanitized. The cycle was interrupted in the final rinse

or the temperature for your water heater is set too low. Set your water heater to 120ºF (49°C).

DAMAGE TO DISHWARE Improper loading can cause dishes to become chipped or damaged. (See spec if ic l o adin g in struc ti o ns

within this guide.)

PROBLEM SOLUTION BLINKING LIGHTS Blinking indicators will occur when the cycle is paused or when the cycle has been interrupted by

opening the door. In this case, the Start/Resume button LED, the Cycle Status Indicator LED(s), and the countdown bars on the Cycle Status Display all bl in k to get her t o indicate that attention is needed. See “Start or Resume a Cycle” in the “Dishwasher Use” section.

Blinking indicators can also occur when certain errors have been detected. In this case, the Clean indicator will blink 4 times in a row with a pause in between each set of blinks. When th is error occurs, the controls will lock out and not allow another cycle to be started.

Call for service.

CLOUDY OR SPOTTED DISHWARE (AND HARD WATER SOLUTION)

NOTES:

■ Liquid rinse aid is necessary for drying and to reduce spotting.

■ Use the correct amount of deterg e nt.

Confirm that the cloudiness is removable by soaking the item in white vinegar for 5 minutes. If the cloudiness disappears, it is due to hard water. Adjust the amount of detergent and rinse aid. See “Hard Water (White Residue On Dishwasher Interior Or Glassware)” in the “Troubleshooting” section. If it does not come clear, it is due to etching (see below).

Be sure the incoming water temperature is set at 120°F (49°C). Try using the High Temp Wash and Sani Rinse options. To remove spotting, run a vinegar rinse through th e di sh wash er.

■ Wash and rinse the affected dishware and load into dishwasher. Remove a ll silverware and metal

items. Put 2 cups (500 mL) of white vinegar in a glass measuring cup in the lower rack. Run a normal

cycle with the Heat Dry option turned off. No detergent is needed.

ETCHING (PERMANENT CLOUDINESS)

This is an erosion of the surface of the glassware and can be caused by a combination of: water that is too hot, from using too much detergent with soft water, or by prewashing. Detergent needs food soil to act upon. If etching has occurred, the glassware is permanently damaged. To avoid further etching, adjust the detergent amount to match the water hardness, stop prewashing, and use wat er he at in g options only when incoming water temperature is below 120°F (49°C).

LEAKING WATER Be sure dishwasher has been installed properly and is level.

Suds can cause the dishwasher to overflow. Measure the detergent accurately and u s e only dete rgents designed for use in a dishwasher. Less detergent is needed in soft water. Try another brand of detergent if sudsing continues.

To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached and avoid overfilling.

TUB IS DISCOLORED NOTES:

■ High iron content in the water can discolor the tub.

■ T omato-based foods can discolor the tub or dishware. Lar ge amounts of tomato-based f oods should

be removed from the dishes before loading.

■ A citrus-based cleaner can be used to clean.

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