Whirlpool MVWX500BW User Manual
TOP-LOADING
GUIDE D’UTILISATION
HIGH EFFICIENCY
LOW-WATER WASHER
USE AND CARE GUIDE
Para una versión de estas instrucciones en español, visite www.maytag.com
Table of Contents
WASHER SAFETY ................................................................................... 2
WHAT’S NEW UNDER THE LID? .....................................................3
CONTROL PANEL AND FEATURES .............................................. 4
CYCLE GUIDE ........................................................................................... 6
USING YOUR WASHER ......................................................................7
WASHER MAINTENANCE ................................................................ 10
TROUBLESHOOTING ........................................................................ 12
WARRANTY .............................................................................................. 16
ASSISTANCE OR SERVICE ................................... BACK COVER
ET D’ENTRETIEN DE
LA LAVEUSE HAUTE
EFFICACITÉ À FAIBLE
CONSOMMATION D’EAU
AVEC CHARGEMENT PAR
LE DESSUS
Table des matières
SÉCURITÉ DE LA LAVEUSE ...........................................................17
QUOI DE NEUF SOUS LE COUVERCLE? .............................. 18
TABLEAU DE COMMANDE ET CARACTÉRISTIQUES ..... 19
GUIDE DE PROGRAMMES ............................................................ 21
UTILISATION DE LA LAVEUSE ..................................................... 22
ENTRETIEN DE LA LAVEUSE .......................................................25
DÉPANNAGE .......................................................................................... 28
GARANTIE ................................................................................................ 34
ASSISTANCE OU SERVICE ..........COUVERTURE ARRIÈRE
W10560155C
W10560156C - SP
Designed to use only
HE High Efficiency detergents.
Conçue pour l’utilisation d’un
détergent haute efficacité seulement.
WASHER SAFETY3WHAT’S NEW UNDER THE LID?
2
Cleaning with Less Water
Washplate
Traditional agitator-style
washer
The most striking difference in your new washer is the low-water
washplate wash system. The washer automatically adjusts the
water level to the load size—no water level selector is needed.
Washer with low-water
washplate wash system
Automatic Load Size Sensing
Once you start the cycle, the lid will lock, and the washer will begin
the sensing process to determine the correct water level for the
load. This may take several minutes before water is added. You will
find a step-by-step description in the “Cycle Status Lights” section.
You will hear the motor turn the basket in short pulses to
thoroughly wet the load. This low-water wash method uses less
water and energy compared to a traditional agitator-style washer.
Choosing the Right Detergent
Use only High Efficiency detergents. The package will be
marked “HE” or “High Efficiency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using regular
detergent will likely result in longer cycle times and reduced
rinsing performance. It may also result in component failures and
noticeable mold or mildew. HE detergents are made to produce
the right amount of suds for the best performance. Follow the
manufacturer’s instructions to determine the amount of detergent
to use.
Use only High Efficiency (HE) detergent.
For best performance, it is recommended to load garments in loose
heaps evenly around the washplate.
As the washer dampens and moves the load, the level of the
garments will settle in the basket. This is normal, and does not
indicate that more garments should be added.
IMPORTANT: You will not see a washer basket full of water
as with your past agitator-style washer. It is normal for some
of the load to be above the water line.
Concentrated Cleaning
Low-water cleaning means concentrated cleaning. Rather than
diluting detergent as done in an agitator-style washer, this washer
delivers the detergent directly to the soils.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer. For
example, you may hear a clicking and hum at the beginning of the
cycle, as the lid lock goes through a self-test. There will be different
kinds of humming and whirring sounds as the washplate moves
the load. And sometimes, you may hear nothing at all, as the
washer determines the correct water level for your load or allows
time for clothes to soak.
CONTROL PANEL AND FEATURES
21 4
Not all features and options are available on all models.
SOIL LEVEL
1
Select the most suitable setting for your load. For heavily soiled
and sturdy fabrics, select Extra Heavy Soil Level for more wash
time, if needed. For lightly soiled and delicate fabrics, select
Light Soil Level for less wash time, if needed. Lighter soil level
setting will help reduce tangling and wrinkling.
WASH TEMP
2
Wash Temp senses and maintains uniform water temperatures
by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric and soils
being washed. For best results and following the garment label
instructions, use the warmest wash water safe for your fabric.
• On some models and cycles, warm and hot water may be
cooler than your previous washer.
• Even in a cold and cool water wash, some warm water may
be added to the washer to maintain a minimum temperature.
WASH CYCLE KNOB
3
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See “Cycle Guide” for detailed descriptions.
CYCLE OPTIONS
4
The following options may be added to most cycles.
EXTRA RINSE
This option can be used to automatically add a second rinse
to most cycles.
FABRIC SOFTENER ADDED
This option must be set to “On” if using fabric softener.
START/PAUSE/UNLOCK BUTTON
5
Press to start the selected cycle; press again to pause the
cycle and unlock the lid. Press and hold 3 sec to cancel a cycle.
NOTE: If the washer is spinning, it may take several minutes
to unlock the lid. Press and hold 3 sec to cancel a cycle.
3
6
Appearance may vary.
6
CYCLE STATUS LIGHTS
The Cycle Status Lights show the progress of a cycle. At
each stage of the process, you may notice sounds or pauses
that are different from traditional washers.
5
SENSING
When the START/Pause/Unlock button is pressed, the
washer will first perform a self-test on the lid lock mechanism.
You will hear a click, the basket will make a slight turn; then
lid will unlock briefly before locking again.
Once the lid has locked the second time, the washer will use
short, slow spins to estimate the load size. These sensing
spins may take 2 to 3 minutes before water is added to the
load and you may hear the hum of these spins. If the Sensing
light is on, the washer is working properly. You will hear the
motor turn the basket in short pulses to thoroughly wet the
load. The washer will then move the load briefly, pause to
allow water to soak into the load, and resume adding water.
This process may repeat until the correct amount of water
has been added for the load. You may also hear water flowing
through the dispenser, adding detergent to the load.
NOTE: Avoid opening the lid during sensing. The sensing
process will start over when the washer is restarted. The
Sensing light may also come on during the Wash portion
of the cycle. This is normal.
WASH
You will hear the motor and washplate moving the load.
Unlike traditional washers, the load is not covered with water.
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils. The
motor sounds may change at different stages in the cycle.
The wash time is determined by the selected soil level.
4
RINSE
LID LOCKED
You will hear sounds similar to the wash cycle as the washer
rinses and moves the load. Fabric softener will be added if
the Fabric Softener-On option was selected. Some cycles
will use a spray rinse.
SPIN
The washer spins the load at increasing speeds for proper
water removal, based on the selected cycle and spin speed.
DONE
Once the cycle is complete, this light will come on.
Remove the load promptly for best results.
To allow for proper load sensing and spinning, the lid
will lock and the Lid Locked light will turn on. This light
indicates that the lid is locked and cannot be opened.
If you need to open the lid, press
START/Pause/Unlock. The lid will unlock
once the washer movement has stopped.
This may take several minutes if the load
was spinning at high speed. Press START/Pause/Unlock
again to resume the cycle. Avoid opening the lid during
sensing. The sensing process will start over when the
washer is restarted.
5
CYCLE GUIDE
For best fabric care, choose the cycle that best fits the load being washed.
Recommended settings for best performance are shown in Bold.
Not all cycles and options are available on all models.
Items to wash:
Sturdy fabrics,
colorfast items,
towels, jeans
Casual and mixed
loads, jeans, towels,
sturdy fabrics
Large items
such as sheets,
sleeping bags, small
comforters, jackets,
small washable rugs
Cottons, linens, and
mixed garment loads
No-iron fabrics,
cottons, perm press,
linens, synthetics
Machine-wash silks,
handwash fabrics
Bright or darkly
colored cottons,
linens, casual
and mixed loads
Heavily soiled fabrics Soak Hot
Swimsuits and items
requiring rinsing
without detergent
Hand-washed
garments or dripping
wet items
No clothes in washer Clean Washer
Cycle:
Power Wash
Deep Water
Wash
Bulky/Sheets Hot
Normal Hot
Wrinkle Control Hot
Hand Wash Hot
Cold Wash Cold High Cold water with an additional wash action gently lifts stains
Rinse &
Spin
Drain &
Spin
with affresh
®
Wash Temp*:
®
Hot
Warm
Cool
Cold
Tap Cold
Hot
Warm
Cool
Cold
Tap Cold
Warm
Cool
Cold
Tap Cold
Warm
Cool
Cold
Tap Cold
Warm
Cool
Cold
Tap Cold
Warm
Cool
Cold
Tap Cold
Warm
Cool
Cold
Tap Cold
Cold rinse only High Combines a rinse and high speed spin for loads requiring
N/A High This cycle uses a spin to shorten drying times for heavy fabrics
Hot
Warm
Cool
Cold
Tap Cold
Spin
Speed:
High Use this cycle for heavily soiled or sturdy items. Water-level
sensing process may take longer for some items than for others
because they will absorb more water than other fabric types.
Low Provides additional water and alternating wash action for
heavily soiled mixed loads. Water-level sensing process may
take longer for some items than for others because they will
absorb more water than other fabric types.
High Use this cycle to wash large items such as jackets and small
comforters. The washer will fill with enough water to wet down
the load before the wash portion of the cycle begins, and uses
a higher water level than other cycles.
High Use this cycle for normally soiled cottons and mixed fabric
loads. This cycle uses spray rinses.
Low Use this cycle to wash loads of no-iron fabrics such as sport
shirts, blouses, casual business clothes, permanent press,
and blends.
Low Use this cycle to wash lightly soiled garments indicating
“Machine Washable Silks” or “Gentle” cycle on the care label.
Place small items in mesh garment bags before washing.
This cycle uses a higher, preset water level.
while caring for fabrics. Settings may be adjusted as desired,
but must use only cold water settings.
No Spin Use this cycle to soak small spots of set in stains on fabrics.
The washer will use intermittent agitation and soaking. After
time has expired, water will drain, but the washer will not spin.
Cycle is complete.
an additional rinse cycle or to complete a load after power
interruption. Also use for loads that require rinsing only.
or special-care items washed by hand. Use this cycle to drain
washer after cancelling a cycle or completing a cycle after
a power failure.
Low Use this cycle every 30 washes to keep the inside of your
washer fresh and clean. This cycle uses a higher water level.
Use with affresh® Washer Cleaner tablet or liquid chlorine
bleach to thoroughly clean the inside of your washer.
This cycle should not be interrupted. See “Washer Care.”
IMPORTANT: Do not place garments or other items in
the washer during the Clean Washer with affresh® cycle.
Use this cycle with an empty wash tub.
Cycle Details:
NOTE: If you are using fabric softener, be sure to select the Fabric Softener-On option.
*All rinses are cold.
6
USING YOUR WASHER
1. Sort and prepare your laundry 2. Add laundry products
• Empty pockets. Loose change, buttons, or any small object
can pass under the washplate and become trapped, causing
unexpected sounds.
• Sort garments by recommended cycle, water temperature,
and colorfastness.
• Separate heavily soiled garments from lightly soiled.
• Separate delicate garments from sturdy fabrics.
• Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to garments
during washing.
Helpful Tips:
• When washing water-proof or water-resistant items, load
evenly. See “Cycle Guide” for tips and more information on
using the Bulky cycle.
• Use mesh garment bags to help avoid tangling when washing
delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers from
lint-givers. Synthetics, knits, and corduroy fabrics will pick up
lint from towels, rugs, and chenille fabrics.
Always read and follow fabric care label instructions to avoid
damage to your garments.
Single-dose laundry packet, color-safe bleach, Oxi-type booster,
or fabric softener crystals can be added to the basket prior to
adding laundry.
NOTE: Do not add clothes to washer basket prior to adding
laundry products. Always follow manufacturer’s instructions.
3. Load laundry into washer
For best performance, load garments
in loose heaps evenly around the
washplate. Try mixing different sized
garments to reduce tangling.
IMPORTANT: Garments need to move
freely for best cleaning and to reduce wrinkling and tangling.
7
Using Laundry Product Dispensers
NOTE: Do not add single-dose laundry packets, color-safe bleach,
Oxi-type boosters, or fabric softener crystals to dispensers. They
will not dispense correctly.
4. Add HE detergent
Detergent tray
Add a measured amount of HE
detergent into detergent tray. This
tray holds 3 oz. (89 mL). Do not overfill tray – adding too much
detergent may cause detergent to be dispensed into the washer
too early.
IMPORTANT: Use only High Efficiency detergents. The package
will be marked “HE” or “High Efficiency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using regular
detergent will likely result in longer cycle times and reduced rinsing
performance. It may also result in component failures and noticeable
mold or mildew. HE detergents are made to produce the right
amount of suds for the best performance. Follow the manufacturer’s
instructions to determine the amount of detergent to use.
HELPFUL TIP: See “Washer Maintenance” for information
on recommended method of cleaning washer dispenser trays.
6. Add liquid fabric softener
to dispenser
Fabric softener tray
Pour a measured amount of liquid fabric
softener into tray; always follow manufacturer’s
directions for correct amount of fabric softener
based on your load size. Close dispenser
drawer, then select Fabric Softener option.
Fabric Softener is added during rinse.
IMPORTANT: Fabric Softener option must be selected
to ensure proper distribution at correct time in cycle. Do not
overfill or dilute. Overfilling dispenser will cause fabric softener
to immediately dispense into washer.
If Extra Rinse option is selected, fabric softener will be
dispensed into the last rinse.
It is normal for a small amount of water to remain in the
dispenser at the end of a cycle.
7. Select cycle
5. Add liquid chlorine bleach
to dispenser
Liquid
Chlorine Bleach
Do not overfill, dilute, or use more than 1 cup (250 mL). Do not
use color-safe bleach or Oxi products in the same cycle with
liquid chlorine bleach.
8
Turn cycle knob to choose your wash cycle.
8. Select SOIL LEVEL
Once you select a cycle, select the desire soil level by turning
the Soil Level knob to the desired setting.
9. Select wash temperature
10. Select cycle options, if desired
If you would like to add an Extra Rinse and/or Fabric Softener
option, turn the knob for that feature to ON.
11. Press START/Pause/Unlock
to begin wash cycle
Once you select a cycle, select the desire wash temperature
by turning the Wash Temp knob to the desired setting.
Always read and follow fabric care label instructions to avoid
damage to your garments.
Wash Temp Suggested Fabrics
Hot
Some cold water is added to save
energy. This may be cooler than your
hot water heater setting.
Warm
Some cold water will be added, so
this may be cooler than what your
previous washer provided.
Cool
Warm water is added to assist in
soil removal and to help dissolve
detergents.
Cold
Warm water may be added to assist
in soil removal and to help dissolve
detergents.
Tap Cold
This is the temperature from your
faucet.
Whites and pastels
Durable garments
Heavy soils
Bright colors
Moderate to light soils
Colors that bleed or fade
Light soils
Dark colors that
bleed or fade
Light soils
Dark colors that
bleed or fade
Light soils
Press the START/Pause/Unlock button to start the wash cycle.
When the cycle has finished, the DONE indicator will light.
Promptly remove garments after cycle has completed to avoid
odor, reduce wrinkling, and rusting of metal hooks, zippers,
and snaps.
Unlocking the lid to add garments
If you need to open the lid to add 1 or 2 missed garments:
Press START/Pause/Unlock; the lid will unlock once the washer
movement has stopped. This may take several minutes if the load
was spinning at high speed. Then close lid and press START/
Pause/Unlock again to restart the cycle.
If lid is left open for more than 10 minutes the water will pump out
automatically.
9
WASHER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
NOTE: This washer does not include inlet hoses.
See the “Installation Instructions” for more information.
WASHER CARE
Recommendations to Help Keep Your Washer Clean
and Performing at its Best
1. Always use High Efficiency (HE) detergents and follow the
HE detergent manufacturer’s instructions regarding the
amount of HE detergent to use. Never use more than the
recommended amount because that may increase the rate
at which detergent and soil residue accumulate inside your
washer, which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold water washes), because they do a better
job of controlling the rate at which soils and detergent
accumulate.
3. Always leave the washer lid open between uses to help dry
out the washer and prevent the buildup of odor-causing
residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This Washer
Maintenance Procedure should be performed, at a minimum,
once per month or every 30 wash cycles, whichever occurs
sooner, to control the rate at which soils and detergent may
otherwise accumulate in your washer.
Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions
provided above, and use this recommended monthly cleaning
procedure:
Clean Washer Cycle
This washer has a special cycle that uses higher water volumes
in combination with affresh® Washer Cleaner or liquid chlorine
bleach to clean the inside of the washer.
Begin procedure
1. affresh® Washer Cleaner Cycle Procedure
(Recommended for Best Performance):
a. Open the washer lid and remove any clothing or items.
b. Place an affresh® Washer Cleaner tablet in the bottom
of the washer basket.
c. Do not place an affresh® Washer Cleaner tablet
in the detergent dispenser.
d. Do not add any detergent or other chemical to the washer
when following this procedure.
e. Close the washer lid.
f. Select the CLEAN WASHER cycle.
g. Press the START/Pause/Unlock button to begin the cycle.
The Clean Washer Cycle Operation is described below.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press POWER/CANCEL. (For models
with no Power/Cancel button, press and hold START/Pause/
Unlock for three seconds). After the Clean Washer cycle has
stopped, run a RINSE & SPIN cycle to rinse cleaner from
washer.
WASHER CARE (cont.)
2. Chlorine Bleach Procedure (Alternative):
a. Open the washer lid and remove any clothing
or items.
b. Add 1 cup (236 mL) of liquid chlorine bleach
to the bleach compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
c. Close the washer lid.
d. Do not add any detergent or other chemical
to the washer when following this procedure.
e. Select the CLEAN WASHER cycle.
f. Press the START/Pause/Unlock button to begin the cycle.
The Clean Washer Cycle Operation is described below.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press POWER/CANCEL. (For models
with no Power/Cancel button, press and hold START/Pause/
Unlock for three seconds). After the Clean Washer cycle has
stopped, run a RINSE & SPIN cycle to rinse cleaner from
washer.
Description of Clean Washer Cycle Operation:
1. This cycle will fill to a water level higher than in normal wash
cycles to provide rinsing at a level above the water line for
normal wash cycle.
2. During this cycle, there will be some agitation and spinning
to increase the removal of soils.
After this cycle is complete, leave the lid open to allow
for better ventilation and drying of the washer interior.
Cleaning the Dispensers
After a period of using your washer, you may find some residue
buildup in the washer’s dispensers. To remove residue from
the dispensers, wipe them with a damp cloth and towel dry.
Do not attempt to remove the dispensers or trim for cleaning.
The dispensers and trim are not removable. If your model has
a dispenser drawer, however, remove the drawer and clean
it before or after you run the Clean Washer cycle. Use an
all-purpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills.
Use only mild soaps or cleaners when cleaning external washer
surfaces.
IMPORTANT: To avoid damaging the washer’s finish, do not use
abrasive products.
10
NON-USE AND VACATION CARE
REINSTALLING/USING WASHER AGAIN
Operate your washer only when you are home. If moving, or
not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due
to water pressure surge.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on RINSE & SPIN cycle for about 30 seconds
to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
TRANSPORTING YOUR WASHER
To reinstall washer after non-use, vacation, winter storage,
or moving:
1. Refer to “Installation Instructions” to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain hose from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place heavy
blankets or towels into basket opening. Close lid and place
tape over lid and down front of washer. Keep lid taped until
washer is placed in new location.
2. Plug in washer or reconnect power.
3. Run washer through BULKY/SHEETS cycle to clean
washer and remove antifreeze, if used. Use only HE
High Efficiency detergent. Use 1/2 the manufacturer’s
recommended amount for a medium-size load.
11
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