Because your life is getting busier and more complicated, WHIRLPOOL appliances are easy
to use, save time, and help you manage your home better. To ensure that you enjoy years
of trouble-free operation, we developed this Use and Care Guide. It is full of valuable information about how to operate and maintain your appliance properly and safely. Please read
it carefully.
Also, please complete and mail in the Ownership Registration Card provided with your
appliance. The card helps us notify you about any new information on your appliance.
Please record your model’s information.
Whenever you call to request service for
your appliance, you need to know your
complete model number and serial number.
You can find this information on the model
and serial number plate (see diagram in
the “Microwave oven features section” for
location of plate).
Please also record the purchase date of
your appliance and your dealer’s name,
address, and telephone number.
Keep this book and the sales slip together in a safe place for future reference.
Model Number __________________________
Serial Number __________________________
Purchase Date __________________________
Dealer Name ___________________________
Dealer Address _________________________
Dealer Phone ___________________________
Our Consumer Assistance
Center number is toll-free.
1-800-253-1301
IN CANADA, for assistance or service, see the “Requesting
Assistance or Service” section.
3
Page 4
Microwave Oven Safety
Your safety is important to us.
This guide contains safety symbols and
statements. Please pay special attention to
these symbols and follow any instructions
given. Here is a brief explanation of the use
of the symbol.
This symbol alerts you to
hazards such as fire,
electrical shock, or
other injuries.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including
the following:
WARNING: T o reduce the risk of burns,
electric shock, fire, injury to persons, or
exposure to excessive microwave energy:
• Read all instructions before using the
microwave oven.
• Read and follow the specific “PRE-
CAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY” found in
this section.
• The microwave oven must be
grounded. Connect only to properly
grounded outlet. See “GROUNDING
INSTRUCTIONS” found in the
“Installation Instructions” section.
• Install or locate the microwave oven
only in accordance with the provided
Installation Instructions.
• Some products such as whole eggs
in the shell and sealed containers –
for example, closed glass jars – may
explode and should not be heated in
the microwave oven.
• Use the microwave oven only for its
intended use as described in this
manual. Do not use corrosive chemicals
or vapors in the microwave oven. This
type of oven is specifically designed
to heat, cook, or dry food. It is not
designed for industrial or laboratory use.
• As with any appliance, close supervision
is necessary when used by children.
• Do not operate the microwave oven if it
has a damaged cord or plug, if it is not
working properly, or if it has been
damaged or dropped.
• The microwave oven should be serviced
only by qualified service personnel. Call
an authorized Whirlpool service company
for examination, repair, or adjustment.
• Do not cover or block any openings on
the microwave oven.
• Do not store the microwave oven outdoors.
Do not use the microwave oven near
water – for example, near a kitchen sink,
in a wet basement, or near a swimming
pool, and the like.
• Do not immerse cord or plug in water.
• Keep cord away from heated surfaces.
• Do not let cord hang over edge of table
or counter.
• See door surface cleaning instructions
in the “Caring for Your Microwave
Oven” section.
4
Page 5
MICROWAVE OVEN SAFETY
• To reduce the risk of fire in the
oven cavity:
– Do not overcook food. Carefully
attend the microwave oven if paper,
plastic, or other combustible materials
are placed inside the oven to facilitate
cooking.
– Remove wire twist-ties from paper
or plastic bags before placing bag
in oven.
– If materials inside the oven should
ignite, keep oven door closed, turn
oven off, and disconnect the power
cord, or shut off power at the fuse or
circuit breaker panel.
– Do not use the cavity for storage pur-
poses. Do not leave paper products,
cooking utensils, or food in the cavity
when not in use.
– Do not mount over a sink.
– Do not store anything directly on top
of the microwave oven when the micro-
wave oven is in operation.
– SAVE THESE INSTRUCTIONS –
PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY...
(a) Do not attempt to operate this oven
with the door open since open-door
operation can result in harmful
exposure to microwave energy. It is
important not to defeat or tamper with
the safety interlocks.
(b) Do not place any object between the
oven front face and the door or allow
soil or cleaner residue to accumulate
on sealing surfaces.
(c) Do not operate the oven if it is
damaged. It is particularly important
that the oven door close properly and
that there is no damage to the:
(1) Door (bent),
(2) Hinges and latches (broken
or loosened),
(3) Door seals and sealing surfaces.
(d) The oven should not be adjusted or
repaired by anyone except properly
qualified service personnel.
5
Page 6
Installation Instructions
Before you begin operating the oven, carefully read the following instructions.
1. Empty the microwave oven and clean
inside it with a soft, damp cloth. Check
for damage such as a door that isn’t lined
up correctly, damage around the door, or
dents inside the oven or on the exterior.
If there is any damage, do not operate the
oven until an authorized Whirlpool service
technician has checked it and made any
needed repairs.
2. Put the oven on a cart, counter, table,
or shelf that is strong enough to hold the
oven and the food and utensils you put
in it. (The control side of the unit is
the heavy side. Use care when handling the oven.) The weight of the oven
is about 40 lbs (18kg). The microwave
oven should be at a temperature above
50°F (10°C) for proper operation.
NOTE:You can fasten your microwave oven
under a cabinet by using the proper trim kit.
See “Microwave oven features” in the
“Getting to Know” section.
wWARNING
Fire Hazard
Do not install the oven next to or
over a heat source without a UL or
CSA approved trim kit.
Doing so can result in death, fire,
or electrical shock.
NOTE: Do not block the exhaust vents or
rear air intake openings. Allow a few inches
of space at the back of the oven where the
intake openings are located. Blocking the air
intake openings and exhaust vents could
cause damage to the oven and poor cooking
results. Make sure the microwave oven legs
are in place to ensure proper airflow. If vents
are blocked, a sensitive thermal safety
device automatically turns the oven off. The
oven will not work until it has cooled enough.
6
Power
supply
cord
Exhaust vents
(on bottom in front)
Air intake
openings
Page 7
INSTALLATION INSTRUCTIONS
Electrical requirements
Observe all governing codes and ordinances.
A 120 Volt, 60 Hz, AC only, 15 amp fused
electrical supply is required. (A time-delay
fuse is recommended.) It is recommended
that a separate circuit serving only this
appliance be provided.
wWARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions
can result in death, fire, or
electrical shock.
GROUNDING INSTRUCTIONS
For all cord connected appliances:
The microwave oven must be grounded. In
the event of an electrical short circuit,
grounding reduces the risk of electric shock
by providing an escape wire for the electric
current. The microwave oven is equipped
with a cord having a grounding wire with a
grounding plug. The plug must be plugged
into an outlet that is properly installed
and grounded.
WARNING: Improper use of the
grounding can result in a risk of
electric shock.
Consult a qualified electrician or serviceman if the
completely understood
to whether the microwave oven is properly
grounded.
grounding instructions are not
, or if doubt exists as
Do not use an extension cord. If the power
supply cord is too short, have a qualified
electrician or serviceman install an outlet
near the microwave oven.
For a permanently connected appliance:
This appliance must be connected to
a grounded, metallic, permanent wiring
system, or an equipment grounding conductor should be run with the circuit
conductors and connected to the equipment grounding terminal or lead on the
appliance.
7
Page 8
Getting to Know Your
Microwave Oven
This section discusses the concepts behind microwave cooking. It also shows you the basics
you need to know to operate your microwave oven. Please read this information before you
use your oven.
wWARNING
Explosion Hazard
Do not store flammable materials such as gasoline near the
microwave oven.
Doing so can result in death, explosion, fire, or burns.
How your microwave oven works
Microwave ovens are safe. Microwave
energy is not hot. It causes food to make
its own heat, and it’s this heat that cooks
the food.
Microwaves are like TV waves or light
waves. You cannot see them, but you can
see what they do.
A magnetron in the microwave oven
produces microwaves. The microwaves
move into the oven where they contact
food as it turns on the turntable.
8
Magnetron
Oven cavity
Page 9
GETTING TO KNOW YOUR MICROWAVE OVEN
The glass turntable of your microwave
oven lets microwaves pass through. Then
they bounce off a metal floor, back through
the glass turntable, and are absorbed by
the food.
Microwaves pass through most glass,
paper, and plastics without heating them
so food absorbs the energy. Microwaves
bounce off metal containers so food does
not absorb the energy.
Microwaves may not reach the center of a
roast. The heat spreads to the center from
the outer, cooked areas just as in regular
oven cooking. This is one of the reasons for
letting some foods (for example, roasts
or baked potatoes) stand for a while after
cooking, or for stirring some foods during
the cooking time.
The microwaves disturb water molecules
in the food. As the molecules bounce around
bumping into each other, heat is made, like
rubbing your hands together. This is the
heat that does the cooking.
Glass turntable
Metal
floor
NOTE: Do not deep fry in the oven.
Microwavable cookware is not suitable and
it is difficult to maintain appropriate deep
frying temperatures.
9
Page 10
GETTING TO KNOW YOUR MICROWAVE OVEN
For the best cooking results
• Always cook food for the minimum
recommended cooking time. If necessary,
touch ADD MINUTE while the oven is
operating or after it has completed the
cooking cycle (see “Using ADD MINUTE”
for more information). Then check for
doneness to avoid overcooking the food.
• Stir, turn over, or rearrange the food
being cooked about halfway through the
cooking time for all recipes. This will help
you make sure food is cooked evenly.
• If you cannot find a glass cover, use
wax paper, paper towels, or microwaveapproved plastic wrap. Turn back a corner
to vent steam during cooking.
Radio interference
Using your microwave oven may cause
interference to your radio, TV, or similar
equipment. When there is interference,
you can reduce it or remove it by:
• Cleaning the door and sealing surfaces
of the oven.
• Adjusting the receiving antenna of the
radio or television.
• Moving the receiver away from the
microwave oven.
• Plugging the microwave oven into a
different outlet so that the microwave
oven and receiver are on different
branch circuits.
Testing your microwave oven
To test the oven put about 1 cup of cold
water in a glass container in
the oven. Close the door.
Make sure it latches. Follow
the directions in the “Cooking
at high cook power” section
to set the oven to cook for 2 minutes. When
the time is up, the water should be heated.
10
Page 11
GETTING TO KNOW YOUR MICROWAVE OVEN
Testing your dinnerware or cookware
Test dinnerware or cookware before using.
To test a dish for safe use, put it into the oven
with a cup of water beside it. Cook at 100%
cook power for one minute. If the dish gets
hot and water stays cool, do not use it.
Some dishes (melamine, some ceramic
dinnerware, etc.) absorb microwave energy,
becoming too hot to handle and slowing
cooking times. Cooking in metal containers
not designed for microwave use could damage the oven, as could containers with hidden
metal (twist-ties, foil lining, staples, metallic
glaze or trim).
Operating safety precautions
Never cook or reheat a whole egg inside
the shell. Steam buildup in whole eggs may
cause them to burst and burn you, and
possibly damage the oven. Slice hard-boiled
eggs before heating. In rare cases, poached
eggs have been known to explode. Cover
poached eggs and allow a standing time of
one minute before cutting into them.
For best results, stir any liquid several
times before heating or reheating. Liquids
heated in certain containers (especially
containers shaped like cylinders) may
become overheated. The liquid may splash
out with a loud noise during or after heating
or when adding ingredients (coffee granules,
tea bags, etc.). This can harm the oven and
possibly injure someone.
Never lean on the door or allow a child to
swing on it when the door is open. Injury
could result.
Stir before heating
11
Page 12
GETTING TO KNOW YOUR MICROWAVE OVEN
Use hot pads. Microwave energy does not
heat containers, but heat from the food can
make the container hot.
Do not overcook potatoes. Fire could result.
At the end of the recommended cooking time,
potatoes should be slightly firm because they
will continue cooking during standing time.
After microwaving, wrap potatoes in foil and
set aside for 5 minutes. They will finish
cooking while standing.
Do not start a microwave oven when it is
empty. Product life may be shortened.
If you practice programming the oven,
put a container of water in the oven.
It is normal for the oven door to look wavy
after the oven has been running for a while.
Do not use newspaper or other printed paper
in the oven. Fire could result.
Do not dry flowers, fruit, herbs, wood,
paper, gourds, or clothes in the oven.
Fire could result.
12
Page 13
GETTING TO KNOW YOUR MICROWAVE OVEN
Do not try to melt paraffin wax in the oven.
Paraffin wax will not melt in a microwave
oven because it allows microwaves to pass
through it.
Do not operate the microwave oven unless
the glass turntable is securely in place and
can rotate freely. The turntable can rotate in
either direction.
Make sure the turntable is correct-side up in
the oven. Carefully place the cookware on
your turntable to avoid possibly breaking it.
Handle your turntable with care when
removing it from the oven to avoid possibly
breaking it. If your turntable cracks or
breaks, contact your Whirlpool dealer for
a replacement.
When you use a browning dish, the browning dish bottom must be at least 3⁄16 inch (5mm)
above the turntable. Follow the directions
supplied with the browning dish.
Glass turntable
Electrical connection
If your electric power line or outlet
voltage is less than 110 volts, cooking times
may be longer. Have a qualified electrician
check your electrical system.
Circuit breaker
or fuse box
13
Page 14
GETTING TO KNOW YOUR MICROWAVE OVEN
Microwave oven features
2
Your microwave oven is designed to make
your cooking experience as enjoyable and
productive as possible. To get you up and
running quickly, the following is a list of the
oven’s basic features:
1. One-Touch Door Open Button. Push to
open door.
2. Door Safety Lock System. The oven will
not operate unless the door is securely
closed.
3. Window with Metal Shield. Shield pre-
vents microwaves from escaping. It is
designed as a screen to allow you to
view food as it cooks.
4. Glass Turntable. This turntable turns
food as it cooks for more even cooking.
It must be in the oven during operation
for best cooking results. See pages 9, 13,
and 35 for more details.
5. Turntable Support (under turntable).
6. Control Panel. Touch pads on this panel
to perform all functions. See pages 15
and 16 for more information.
83
4
5
7
BREAKFAST
BAKED
COOK
TIME
START
ENTER
VEGETABLES
BAKED
CUPS /
START?
QTY.?
POTATOES
SIZE?
POPCORNDEFROSTREHEAT
VEGETABLES
FROZEN
BEVERAGE
ENTREE
COOK
CLOCK
POWER
SET
3
4
2
5
9
8
0
7
TIMER
OFF
ADD
MINUTE
CANCEL
BEVERAGE CLOCK DEFROST TIME
FR. ENTREE
POTATOES
1
6
1
7. Light. Automatically turns on when door
is opened or when oven is operating.
8. Cooking Guide Label.
9. Model and Serial Number Plate
(on back).
Under-the-counter kit
You can fasten your microwave oven under
a cabinet by using the following kit:
Kit No. 4393224
This kit is available from your Whirlpool
Dealer. If your dealer does not stock the kit,
it can be ordered, by kit part number, by
calling 1-800-253-1301 (in the U.S.A.) or
1-800-668-4631 (in Canada), and following
the instructions and telephone prompts
you hear.
NOTE: Models MT8068SE and
YMT8068SE have the under-the-counter
kit and installation instructions already
included with your microwave.
6
14
Page 15
GETTING TO KNOW YOUR MICROWAVE OVEN
Control panel features
Your microwave oven control panel lets you
select a desired cooking function quickly and
easily. All you have to do is touch the
necessary Command pad. The following is
a list of all the Command and Number pads
located on the control panel. For more
information, see pages 17-34.
1. Display. The display includes a clock and
indicators to tell you time of day, cooking
time settings, and cooking functions.
2. REHEAT. Touch this pad 1-4 times to
reheat food from one of four preset
categories. You do not need to enter
cooking time or cook power. See
page 32 for more information.
3. DEFROST. Touch this pad followed by
Number pads to thaw frozen food. See
page 30 for more information.
4. POPCORN. Touch this pad to pop a
“snack size” (1.75 oz [50g]) bag of
popcorn. You do not need to enter
cooking time or cook power. See page 28
for more information.
5. BREAKFAST. Touch this pad 1-3 times
to cook breakfast foods from one of three
preset categories. You do not need to
enter cooking time or cook power. See
page 33 for more information.
6. VEGETABLES. Touch this pad 1-2 times
to cook vegetables from one of two
preset categories. You do not need to
enter cooking time or cook power. See
page 34 for more information.
7. BAKED POTATOES. Touch this pad
followed by Number pads to bake 1-2
potatoes. You do not need to enter
cooking time or cook power. See
page 25 for more information.
8. BEVERAGE. Touch this pad to reheat
a beverage. The oven will automatically
heat for a preset time and cook power.
See page 27 for more information.
9. FROZEN ENTREE. Touch this pad
to heat a frozen entree. The oven will
automatically heat for a preset time
and cook power. See page 29 for
more information.
BEVERAGE CLOCK DEFROST TIME
CUPS /
BREAKFAST
TIME
2
7
ENTER
QTY.?
SIZE?
BEVERAGE
COOK
POWER
3
8
ADD
MINUTE
FR. ENTREE
7
8
BAKED
POTATOES
COOK
1
6
START
VEGETABLES
BAKED
START?
POTATOES
POPCORNDEFROSTREHEAT
VEGET ABLES
FROZEN
ENTREE
CLOCK
SET
4
5
9
0
OFF
CANCEL
6
TIMER
continued on next page
15
Page 16
START
ENTER
CANCEL
OFF
GETTING TO KNOW YOUR MICROWAVE OVEN
10. COOK TIME. Touch this pad followed
by Number pads to enter cooking times.
See pages 20, 22, and 23 for more
information.
11. COOK POWER. Touch this pad, after
the cook time has been set, followed
by a Number pad to set the amount of
microwave energy released to cook the
food. The higher the number, the higher
the power or faster the “cooking speed.”
See page 21 for more information.
12. CLOCK SET. Touch this pad followed
by Number pads to enter the correct
time of day. See page 17 for more
information.
13. Number Pads. Touch Number pads to
enter cooking times, cook powers, and
quantities.
14. START/ENTER. Touch this pad to start
a function that you have set.
15. ADD MINUTE. Touch this pad to cook
for one minute at 100% cook power or
to add an extra minute to your cooking
cycle. See page 18 for more information.
16. OFF/CANCEL. Touch this pad to erase
an incorrect command or to cancel a
program during cooking. This pad will
not erase time of day.
• If you have entered all settings for a
function but do not touch the Start/Enter
pad in 5 seconds, the Start? indicator light
will flash.
• If you open the door while the oven is on
and then shut the door, the Start? indicator
light will flash.
Audible signals
Audible signals are available to guide you
when setting and using your oven:
• A programming tone will sound each
time you touch a pad.
• Four tones signal the end of a cooking
cycle and two tones will sound every
minute until you open the door or press
the command pad.
• Three tones will sound if you enter
incorrect instructions.
Interrupting cooking
You can stop the oven during a cycle by
opening the door. The oven stops heating
and the fan stops, but the light stays on.
To restart cooking, close the door and
TOUCH
NOTES:
• If you choose an auto cook function and
change your mind, you must press OFF/
CANCEL before you choose another auto
cook function.
• If you attempt to enter unacceptable
instructions, three tones will sound, and
“Err” will appear on the display. Touch
OFF/CANCEL and re-enter the instructions.
• Once you choose a function, an indica-
tor light (▲) will flash as a prompt for the
next action you need to perform.
• If you choose a function but do not press
another command pad within one minute,
the display returns to the time of day and
you have to start over.
16
If you do not want to continue cooking:
• Close the door and the light goes off.
OR
• TOUCH
NOTE:Before setting a function, touch
OFF/CANCEL to make sure no other
function is on.
Page 17
CLOCK
SET
CLOCK
SET
GETTING TO KNOW YOUR MICROWAVE OVEN
Setting the clock
When your microwave oven is first plugged
in, or after a power failure, the display will
show “:”. If a time of day is not set, “:” will
stay on the display until you set the clock or
another function.
NOTES:
• You can only set the clock if the oven is
not cooking food.
To set time:
• If you enter an incorrect time, three tones
will sound, “Err,” then “0” will appear on the
display. Re-enter the correct time.
• If you touch OFF/CANCEL while setting
the clock, the clock will return to the time
already on the display.
1. Choose the setting.
2. Enter the time of day.
Example for 5:30:
3. Touch CLOCK/SET or
START/ENTER.
TOUCHYOU SEE
TOUCHYOU SEE
5
3
(Start? indicator light
flashes after 5 seconds)
0
TIMER
TOUCHYOU SEE
OR
START
ENTER
17
Page 18
GETTING TO KNOW YOUR MICROWAVE OVEN
Using the minute timer
Your microwave oven can be used as a
kitchen timer. Use the minute timer for
timing up to 99 minutes, 99 seconds.
NOTE:You can use the minute timer to set
a delayed start time. Set the delayed start
time with the minute timer by following Steps
1 and 2 below. Then set cook time as
described in the “Using Your Microwave
Oven” section.
1. Touch “0.”
2. Enter the time to be
counted down.
3. Start the countdown.
TOUCHYOU SEE
0
TIMER
TOUCHYOU SEE
3
0
TIMER
0
TIMER
TOUCHYOU SEE
START
ENTER
(Start? indicator
light flashes after
5 seconds)
18
Page 19
GETTING TO KNOW YOUR MICROWAVE OVEN
Using ADD MINUTE
ADD MINUTE lets you cook food for one
minute at 100% cook power or add an extra
minute to the current cooking cycle at the
current cook power. You can also use it to
extend cooking time in multiples of one
minute, up to 99 minutes.
NOTES:
• To extend cooking time in multiples of one
minute, touch ADD MINUTE repeatedly
during cooking.
Before starting:
1. Make sure the food is in the
oven and the door is closed.
• You can use ADD MINUTE when timed
cooking, defrosting, or running any function with preset time (for example,
BEVERAGE).
• If you touch ADD MINUTE during cook-
ing, the oven will cook at the currently
selected cook power.
2. Touch ADD MINUTE.
3. Start the oven.
During cooking:
Touch ADD MINUTE.
TOUCHYOU SEE
ADD
MINUTE
(example: once
for one minute)
(For 5 seconds, TIME
indicator flashes. After 5
seconds, Start? indicator
light flashes)
TOUCHYOU SEE
START
ENTER
(example for 1 minute)
TOUCHYOU SEE
ADD
MINUTE
(example: twice
for 2 minutes)
(example for original
time of 2:45)
19
Page 20
Using Your Microwave Oven
COOK
TIME
This section gives you instructions for operating each microwave function. Please read these
instructions carefully.
Cooking at high cook power
1. Put the food in the oven and
close the door.
2. Set the cooking time.
Example for 1 minute, 30 seconds:
3. Start the oven.
TOUCHYOU SEE
TOUCHYOU SEE
1
3
(Start? indicator light
flashes after 5 seconds)
0
TIMER
TOUCHYOU SEE
START
ENTER
At end of cooking time:
Four tones will sound.
Two tones will sound every minute until
you open the door or touch any pad. The
display will then return to the time of day.
20
(cooking time counts
down)
YOU SEE
Page 21
USING YOUR MICROWAVE OVEN
Cooking at different cook powers
For best results, some recipes call for different
cook powers. The lower the cook power, the
slower the cooking. Each Number pad also
stands for a different percentage of cook
power. Many microwave cookbook recipes
tell you by number, percent, or name which
cook power to use.
The following chart gives the percentage of
cook power each Number pad stands for,
and the cook power name usually used. It
also tells you when to use each cook power.
Follow recipe or food package instructions if
available.
NOTE: Refer to a reliable cookbook for
cooking times.
COOK POWER
10=100% of full power
9=90% of full power
8=80% of full power
7=70% of full power
6=60% of full power
5=50% of full power
4=40% of full power
3=30% of full power
NAME
High
Medium-High
Medium
Medium-Low,
Defrost
WHEN TO USE IT
• Quick heating many convenience foods and
foods with high water content, such as soups
and beverages
• Cooking small tender pieces of meat, ground
meat, poultry pieces, fish fillets, and vegetables
• Heating cream soups
• Heating rice, pasta, or casseroles
• Cooking and heating foods that need a cook
power lower than high (for example, whole fish
and meat loaf) or when food is cooking too fast
• Reheating a single serving of food
• Cooking requiring special care, such as
cheese and egg dishes, pudding, and custards
• Finishing cooking casseroles
• Cooking ham, whole poultry, and pot roasts
• Melting chocolate
• Simmering stews
• Heating pastries
• Defrosting foods, such as bread, fish, meats,
poultry, and precooked foods
2=20% of full power
1=10% of full power
Low
• Softening butter, cheese, and ice cream
• Keeping food warm
• Taking chill out of fruit
21
Page 22
COOK
TIME
COOK
POWER
USING YOUR MICROWAVE OVEN
1. Put the food in the oven and
close the door.
2. Set the cooking time.
Example for 7 minutes, 30 seconds:
3. Set the cook power.
TOUCHYOU SEE
TOUCHYOU SEE
7
3
(Start? indicator light
flashes after 5 seconds)
0
TIMER
TOUCHYOU SEE
Example for 50% cook power:
NOTES:
• You cannot enter a cook power higher
than 10. If you touch a number from 2
to 9 after you touch Number pad 1, the
cook power will become the second
number you touched. For example, if
you touch Number pads 1 and 4 the
cook power would be “4.”
• If you touch Number pad 0, then
another number, your microwave oven
will ignore Number pad 0.
22
TOUCHYOU SEE
5
(Start? indicator light
flashes after 5 seconds)
Page 23
COOK
POWER
COOK
TIME
USING YOUR MICROWAVE OVEN
4. Start the oven.
At end of cooking time:
Four tones will sound.
Two tones will sound every minute until
you open the door or touch any pad to
return the display to the time of day.
To see the cook power during
cooking:
NOTE: If you wish to change the cook
power press the desired Number pad.
TOUCHYOU SEE
START
ENTER
(cooking time counts
down)
YOU SEE
TOUCHYOU SEE
(example for 50%
cook power)
Cooking with more than one cook cycle
For best results, some recipes call for one
cook power for a certain length of time, and
another cook power for another length of
time. Your oven can be set to change from
one to another automatically, for up to 4 cycles.
1. Put the food in the oven and
close the door.
2. Set the cooking time for the
first cycle.
NOTE: Refer to a reliable cookbook for
cooking times and power levels.
TOUCHYOU SEE
continued on next page
23
Page 24
USING YOUR MICROWAVE OVEN
COOK
POWER
Example for 7 minutes, 30 seconds:
3. Set the cook power for the first
cycle.
Example for 50% cook power:
NOTES:
• You cannot enter a cook power higher
than 10. If you touch a number from 2
to 9 after you touch Number pad 1, the
cook power will become the second
number you touched. For example, if
you touch Number pads 1 and 4 the
cook power would be “4.”
• If you touch Number pad 0, then
another number, your microwave oven
will ignore Number pad 0.
TOUCHYOU SEE
7
3
(Start? indicator light
flashes after 5 seconds)
0
TIMER
TOUCHYOU SEE
TOUCHYOU SEE
5
(Start? indicator light
flashes after 5 seconds)
4. Repeat Steps 2 and 3 to set the
cooking time and cook power
for each additional cycle.
24
Page 25
USING YOUR MICROWAVE OVEN
BAKED
POTATOES
5. Start the oven.
At end of cooking time:
Four tones will sound.
Two tones will sound every minute until
you open the door or touch any pad to
return the display to the time of day.
Changing instructions
You can change the cook power for a cycle
only before you start to set the next cycle.
To change cook power repeat Step 3. If you
want to change the cooking time for a cycle
touch OFF/CANCEL and start over.
TOUCHYOU SEE
START
ENTER
(first cycle’s cooking time
counts down, followed by
cooking times for each
additional cycle)
YOU SEE
Using BAKED POTATOES
Your microwave oven cooks 1-2 baking
potatoes (up to 8 oz [225g] total weight)
by automatically choosing baking time and
cook power. Before baking, remember to
pierce potato with a fork several times.
After cooking, let potato stand 5 minutes
wrapped in foil.
1. Put pierced potatoes on a paper
towel in the oven and close
the door.
2. Touch BAKED POTATOES.
NOTE:If more time is needed do not touch
the BAKED POTATOES pad again. Use
ADD MINUTE. (See “Using ADD MINUTE”
earlier in this section.)
TOUCHYOU SEE
continued on next page
25
Page 26
USING YOUR MICROWAVE OVEN
3. Enter the number of potatoes.
4. Start the oven.
At end of cooking time:
Four tones will sound.
Two tones will sound every minute until
you open the door or touch any pad to
return the display to the time of day.
TOUCHYOU SEE
2
(example for
2 potatoes)
(Start? indicator light
flashes after 5 seconds)
(example for 2 potatoes)
TOUCHYOU SEE
START
ENTER
(cooking time counts
down)
YOU SEE
NOTES:
• If you do not enter a number after
touching BAKED POTATOES you
will see “1” with the Qty.? and Baked
Potatoes indicator lights on and the
Start? indicator light flashing. You can
touch the Start/Enter pad to bake one
potato or enter “2” to bake more. If you do
not touch any pad, the Baked Potatoes
function will cancel out.
• If you touch a Number pad above 2,
you will hear three tones and see “Err”
on the display for one second, followed
by “1-2” with the Qty.? and Baked
Potatoes indicator lights on.
• If you touch the Start/Enter pad before
entering the number of servings, the
oven will automatically be set to bake
one potato.
26
Page 27
USING YOUR MICROWAVE OVEN
Using BEVERAGE
BEVERAGE lets you heat an 8 to 10 ounce
(240mL to 300mL) beverage by touching
just 2 pads.
1. Place a cup of a beverage in the
oven and close the door.
2. Touch BEVERAGE.
3. Start the oven.
At end of heating time:
Four tones will sound.
Two tones will sound every minute until
you open the door or touch any pad to
return the display to the time of day.
TOUCHYOU SEE
BEVERAGE
TOUCHYOU SEE
START
ENTER
(heating time counts
down)
YOU SEE
27
Page 28
USING YOUR MICROWAVE OVEN
Using POPCORN
POPCORN lets you pop a “snack size”
bag (1.75 oz [50g]) of commercially packaged microwave popcorn by touching just
2 pads. Pop only one package at a time. If
you are using a microwave popcorn popper,
follow manufacturer’s instructions. For best
results, use fresh bags of popcorn. Cooking
performance may vary with brand and fat
content. Try several brands to decide which
gives best popping results.
NOTE: Do not use popcorn bags that are
larger than the “snack size” bags recommended above. As a larger bag expands,
it may interfere with the rotation of the
turntable, causing it to slow down or stop.
1. Place the bag in the center of the
turntable and close the door.
Do not repop unpopped kernels.
Do not reuse popcorn bags.
Doing so can result in death, fire,
or burns.
wWARNING
Fire Hazard
2. Touch POPCORN.
3. Start the oven.
At end of heating time:
Four tones will sound.
Two tones will sound every minute until
you open the door or touch any pad to
return the display to the time of day.
TOUCHYOU SEE
POPCORN
TOUCHYOU SEE
START
ENTER
(popping time counts
down)
YOU SEE
28
Page 29
FROZEN
ENTREE
USING YOUR MICROWAVE OVEN
Using FROZEN ENTREE
FROZEN ENTREE lets you cook a frozen
entree between 10 and 12 oz (285g and
340g) by touching just 2 pads.
NOTES:
• If more time is needed do not touch the
FROZEN ENTREE pad again. Use ADD
MINUTE. (See “Using ADD MINUTE” in
the “Getting to Know” section.)
• Follow manufacturer's guidelines for
preparation of the frozen entree.
1. Place the frozen entree on the
turntable and close the door.
2. Touch FROZEN ENTREE.
3. Start the oven.
At end of cooking time:
Four tones will sound.
Two tones will sound every minute until
you open the door or touch any pad to
return the display to the time of day.
TOUCHYOU SEE
(Start? indicator light
flashes after 5 seconds)
TOUCHYOU SEE
START
ENTER
YOU SEE
29
Page 30
USING YOUR MICROWAVE OVEN
Using DEFROST
Your microwave oven lets you defrost food
by simply entering defrosting time. A 30%
cook power is preset.
1. Put the frozen food in the oven
and close the door.
NOTE: Refer to a reliable cookbook for
defrosting times.
2. Touch DEFROST.
NOTE:You can use defrost instead of a
cook cycle when cooking with more than
one cycle.
3. Enter the defrosting time.
4. Start the oven.
TOUCHYOU SEE
DEFROST
TOUCHYOU SEE
9
0
TIMER
(Start? indicator light
flashes after 5 seconds)
0
TIMER
TOUCHYOU SEE
START
ENTER
At end of defrosting time:
Four tones will sound.
Two tones will sound every minute until
you open the door or touch any pad to
return the display to the time of day.
30
(defrosting time counts
down)
YOU SEE
Page 31
USING YOUR MICROWAVE OVEN
Defrosting tips
• Before starting, make sure you have
removed any of the metal twist-ties which
often come with frozen food bags, and
replace them with strings or elastic bands.
• Open containers such as cartons before
they are placed in the oven.
• Always slit or pierce plastic pouches or
packaging.
• If food is foil wrapped, remove foil and
place it in a suitable container.
• Slit the skins, if any, of frozen food such as
sausage.
• Bend plastic pouches of food to ensure
even defrosting.
• Always underestimate defrosting time. If
defrosted food is still icy in the center,
return it to the microwave oven for more
defrosting.
• The length of defrosting time varies
according to how solidly the food is frozen.
• The shape of the package alters the
defrosting time. Shallow, rectangular
packets defrost more quickly than a
deep block.
• Separate pieces as they begin to defrost.
Separated pieces defrost more easily.
• You can use small pieces of aluminum
foil to shield foods like chicken wings, leg
tips, and fish tails, but the foil must not
touch the side of the oven. Foil can
damage the oven lining.
• Shield areas of food with small pieces of
foil if the food begins to get warm. Make
sure the foil does not touch the sides, top,
or bottom of the oven.
• For better results, let food stand after
defrosting. (For more information on
standing time, see “Microwave cooking
tips” in the “Cooking Guide” section.)
• Turn over food during defrosting or
standing time. Break apart and remove
food when required.
31
Page 32
USING YOUR MICROWAVE OVEN
Using REHEAT
REHEAT lets you reheat one of four different types of food, without needing to set
heating times or cook powers. To use
REHEAT, follow the steps below:
1. Touch
REHEAT
2. Touch one of these Number pads to
enter the quantity.
1
3. Touch
This chart shows you which foods you can reheat and how to program your oven to
reheat them.
2
START
ENTER
1-4 times, to select
the food setting.
NOTES:
• For casserole, soups/sauces, and pizza
slice, if you do not enter a quantity within
2 seconds, REHEAT will prompt you to
choose a quantity. You have 3 seconds to
enter a quantity or to touch the Start/Enter
pad to reheat one item. If you do not do
either, the display will ask you if you want
to reheat one item. You then have 1
minute to touch the Start/Enter pad or
change the quantity and touch the Start/
Enter pad. If you do not touch any pad
within 1 minute, REHEAT will be canceled.
• If you touch a Number pad higher than
the maximum allowed for your food setting,
three tones will sound, and the display will
show “Err” for 1 second, followed by a
prompt telling you which quantities you
can choose from.
• If you touch the Start/Enter pad before
entering a quantity, your oven will automatically be set to reheat a quantity of “1.”
reheated quickly and efficiently without
spoiling their freshness and taste.
• Always place the dense food at the outer
edges and the more porous food towards
the center.
• To keep food moist during reheating, cover
the food with a microwave-safe lid or plastic
wrap. Covering the food keeps heat in the
food, speeds heating, and prevents spatters.
• Wrap sandwiches and rolls loosely in
paper towels to absorb moisture and
prevent sogginess.
• Spread food in a shallow dish if possible.
• Stir and turn food as needed.
• Always underestimate reheating time
until you are used to the microwave oven.
Using BREAKFAST
BREAKFAST lets you heat one of three
types of breakfast foods, without needing to
set heating times or cook powers. To use
BREAKFAST, follow the steps below:
1. Touch
BREAKF AST
2. Touch one of these Number pads to
enter the quantity.
1
3. Touch
This chart shows you which foods you can heat and how to program your oven to heat them.
2
START
ENTER
1-3 times, to
select the
food setting.
NOTES:
• If you do not enter a quantity within 2
seconds, BREAKFAST will prompt you to
choose a quantity. You have 3 seconds to
enter a quantity or to touch the Start/Enter
pad to heat one item. If you do not do
either, the display will ask you if you want
to heat one item. You then have 1 minute
to touch the Start/Enter pad or change the
quantity and touch the Start/Enter pad. If
you do not touch any pad within 1 minute,
BREAKFAST will be canceled.
• If you touch a Number pad higher than
the maximum allowed for your food setting,
three tones will sound, and the display will
show “Err” for 1 second, followed by a
prompt telling you which quantities you
can choose from.
• If you touch the Start/Enter pad before
entering a quantity, your oven will automatically be set to heat a quantity of “1.”
• If you touch the Breakfast pad 4 times,
the display goes back to the French Toast/
Waffles setting.
FOOD
French Toast/Waffles
Bagels/Muffins
Hot Cereals
TOUCH
BREAKFAST
1 time
2 times
3 times
DISPLAY
SHOWS
P1
P2
P3
QUANTITIES AVAILABLE
1-2 pieces
1-2 pieces
1-2 servings
33
Page 34
USING YOUR MICROWAVE OVEN
Using VEGETABLES
VEGETABLES lets you heat one of two
types of vegetables, without needing to set
heating times or cook powers. To use
VEGETABLES, follow the steps below:
1. Touch
VEGET ABLES
2. Touch one of these Number pads to
enter the quantity.
1
3. Touch
2
START
ENTER
1-2 times,
to select the
vegetable
setting.
NOTES:
• If you do not enter a quantity within 2 sec-
onds, VEGETABLES will prompt you to
choose a quantity. You have 3 seconds to
enter a quantity or to touch the Start/Enter
pad to heat one item. If you do not do
either, the display will ask you if you want
to heat one item. You then have 1 minute
to touch the Start/Enter pad or change the
quantity and touch the Start/Enter pad. If
you do not touch any pad within 1 minute,
VEGETABLES will be canceled.
• If you touch a Number pad higher than
the maximum allowed for your vegetable
setting, three tones will sound, and the
display will show “Err” for 1 second,
followed by a prompt telling you which
quantities you can choose from.
• If you touch the Start/Enter pad before
entering a quantity, your oven will automatically be set to heat a quantity of “1.”
• If you touch the Vegetables pad 3 times,
the display goes back to the Frozen
Vegetables setting.
This chart shows you which types of vegetables you can heat and how to program your oven
to heat them.
FOOD
Frozen Vegetables
Fresh Vegetables
34
TOUCH
VEGETABLES
1 time
2 times
DISPLAY
SHOWS
P1
P2
QUANTITIES AVAILABLE
1-2 cups (250mL-500mL)
1-2 cups (250mL-500mL)
Page 35
Caring for Your Microwave
Oven
To make sure your microwave oven looks good and works well for a long time, you should
maintain it properly. For proper care, please follow these instructions carefully.
For interior surfaces: Wash often with
warm, sudsy water and a sponge or soft
cloth. Use only mild, nonabrasive soaps or
a mild detergent. Be sure to keep the
areas clean where the door and oven
frame touch when closed. Wipe well with
clean water. Over time, stains can occur on
the surfaces as the result of food particles
spattering during cooking. This is normal.
For stubborn soil, boil a cup of water in the
oven for 2 or 3 minutes. Steam will soften
the soil. To get rid of odors inside the oven,
boil a cup of water with lemon juice or
vinegar.
For exterior surfaces and control panel:
Use a soft cloth with spray glass cleaner.
Apply the spray glass cleaner to the soft
cloth; do not spray directly on the oven.
NOTE: Abrasive cleansers, steel-wool
pads, gritty wash cloths, some paper
towels, etc., can damage the control panel
and the interior and exterior oven surfaces.
To clean turntable and turntable support,
wash in mild, sudsy water; for heavily soiled
areas use a mild cleanser and scouring
sponge. The turntable and turntable support
are dishwasher-safe.
Glass
turntable
Turntable
support
35
Page 36
Cooking Guide
Microwave cooking tips
Amount of food
• If you increase or decrease the amount
of food you prepare, the time it takes to
cook that food will also change. For
example, if you double a recipe, add a
little more than half the original cooking
time. Check for doneness and, if necessary, add more time in small increments.
Covering food
Cover food to:
• Reduce splattering
• Shorten cooking times
• Retain food moisture
All coverings that allow microwaves to
pass through are suitable.
Starting temperature of food
• The lower the temperature of the food
being put into the microwave oven, the
longer it takes to cook. Food at room
temperature will be reheated more quickly
than food at refrigerator temperature.
Composition of food
• Food with a lot of fat and sugar will be
heated faster than food containing a lot
of water. Fat and sugar will also reach a
higher temperature than water in the
cooking process.
• The more dense the food, the longer it
takes to heat. “Very dense” food like meat
takes longer to reheat than lighter, more
porous food like sponge cakes.
Size and shape
• Smaller pieces of food will cook faster
than larger pieces and same-shaped
pieces of food cook more evenly than
irregularly shaped foods.
• With unevenly shaped foods, the thinner
parts will cook faster than the thicker
areas. Place the thinner parts of chicken
wings and legs in the center of the dish.
Releasing pressure in foods
• Several foods (for example: baked
potatoes, sausages, egg yolks, and some
fruits) are tightly covered by a skin or
membrane. This can cause the food to
burst from steam building up in them
during cooking. To relieve the pressure
and to prevent bursting, pierce these
foods before cooking with a fork, cocktail
pick, or toothpick.
Using standing time
• Always allow food to stand for a while
after cooking. Standing time after defrosting, cooking, or reheating always improves
the result since the temperature will then
be evenly distributed throughout the food.
• The length of the standing time depends
on the volume and density of the food.
Sometimes it can be as short as the time
it takes you to remove the food from
the oven and take it to the serving table.
However, with larger, denser food, the
standing time may be as long as 10
minutes.
Stirring, turning foods
• Stirring and turning foods distributes
heat quickly to the center of the dish and
avoids overcooking at the outer edges of
the food.
36
Page 37
COOKING GUIDE
Arranging food
For best results, distribute food evenly on
the plate. You can do this in several ways:
• If you are cooking several items of the
same food, such as baked potatoes,
place them in a ring pattern for uniform
cooking.
• When cooking foods of uneven shapes
or thickness, such as chicken breasts,
place the smaller or thinner area of the
food towards the center of the dish where
it will be heated last.
• Layer thin slices of meat on top of
each other.
• When you cook or reheat whole fish,
score the skin – this prevents cracking.
Shield the tail and head of whole fish with
small pieces of foil to prevent overcooking
but ensure the foil does not touch the sides
of the oven.
• Do not let food or a container touch the
top or sides of the oven. This will prevent
possible arcing.
Using aluminum foil
Metal containers should not be used in a
microwave oven. There are, however, some
exceptions. If you have purchased food
which is prepackaged in an aluminum foil
container, then refer to the instructions on
the package. When using aluminum foil
containers, cooking times may be longer
because microwaves will only penetrate
the top of the food.
If you use aluminum containers without
package instructions, follow these guidelines:
• Place container in a glass bowl and add
some water so that it covers the bottom
of the container, not more than 1⁄4 inch
(6mm) high. This ensures even heating
of the container bottom.
• Always remove the lid to avoid damage
to the oven.
• Use only undamaged containers.
• Do not use containers taller than 3⁄4 inch
(19mm).
• Container must be half filled.
• To avoid arcing, there must be a mini-
mum 1⁄4 inch (6mm) between the aluminum
container and the walls of the oven and
also between two aluminum containers.
• Always place container on turntable.
• Reheating food in aluminum foil contain-
ers usually takes up to double the time
compared to reheating in plastic, glass,
china, or paper containers. The time when
food is ready will vary depending upon the
type of container you use.
• Let food stand for 2-3 minutes after
heating so that heat is spread evenly
throughout container.
Cooking you should not do in
your microwave oven
• Do not do canning of foods in the oven.
Closed glass jars may explode, resulting
in damage to the oven or possible personal injury.
• Do not use the microwave oven to sterilize
objects (baby bottles, etc.). It is difficult to
maintain the high temperature required for
safe sterilization.
37
Page 38
Questions and Answers
QUESTIONS
Can I operate my microwave oven without
the turntable or turn the turntable over to
accommodate a large dish?
Can I use a rack in my microwave oven so
that I may reheat or cook on two levels at
a time?
Can I use either metal or aluminum pans in
my microwave oven?
Is it normal for the turntable to turn in
either direction?
Sometimes the door of my microwave oven
appears wavy. Is this normal?
What are the humming noises that I hear
when my microwave oven is operating?
ANSWERS
No. If you remove or turn over the turntable,
you will get poor cooking results. Dishes
used in your oven must fit on the turntable.
You can use a rack only if rack is supplied with
your microwave oven. Use of any rack not
supplied with the microwave oven can result in
poor cooking performance and/or arcing.
Useable metal includes aluminum foil for
shielding (use small, flat pieces), small
skewers, and shallow foil trays (if tray is
3
⁄4 inch [19mm] deep and half filled with food
to absorb microwave energy). Never allow
metal to touch walls or door. (For more
information, see “Using aluminum foil” in the
“Cooking Guide” section.)
Yes. The turntable rotates clockwise or
counterclockwise, depending on the rotation
of the motor when the cooking cycle begins.
This appearance is normal and does not
affect the operation of your oven.
You hear the sound of the transformer when
the magnetron tube cycles on.
Why does the dish become hot when I
microwave food in it? I thought that this
should not happen.
What does “standing time” mean?
Can I pop popcorn in my microwave oven?
How do I get the best results?
Why does steam come out of the air
exhaust vent?
38
As the food becomes hot it will conduct the
heat to the dish. Be prepared to use hot pads
to remove food after cooking.
“Standing time” means that food should be
removed from the oven and covered for
additional time to allow it to finish cooking.
This frees the oven for other cooking.
Yes. Pop packaged microwave popcorn
following manufacturer’s guidelines or use
the preprogrammed Popcorn pad. Do not use
regular paper bags. Use the “listening test”
by stopping the oven as soon as the popping
slows to a “pop” every one or two seconds.
Do not repop unpopped kernels. Do not pop
popcorn in glass utensils.
Steam is normally produced during cooking.
The microwave oven has been designed to
vent this steam out the rear vents.
Page 39
Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of
any kind. Check the lists below and on the next page before calling for assistance or service.
If you still need help, see the “Requesting Assistance or Service” section.
If nothing operates, check the following:
Is the microwave oven plugged into a live outlet with the proper voltage?
(See Installation Instructions.)
▼
Have you blown a household fuse or tripped a circuit breaker?
▼
Has the electric company experienced a power failure?
Other possible problems and their causes:
PROBLEM
The microwave
oven will not run
Microwave cooking
times seem too long
CAUSE
• The door is not firmly closed and latched.
• You did not touch START/ENTER.
• You did not follow directions exactly.
• An operation that was programmed earlier is still running.
• You have not entered numbers after touching COOK TIME.
• The electric supply to your home or wall outlets is low or lower
than normal. Your electric company can tell you if the line
voltage is low. Your electrician or service technician can tell
you if the outlet voltage is low.
• The cook power is not at the recommended setting.
• Larger amounts of food need longer cooking times.
continued on next page
39
Page 40
TROUBLESHOOTING
PROBLEM
The turntable will
not turn
The display shows
a time counting
down but the oven
is not cooking
You do not hear the
Programming Tone
The fan seems to be
running slower than
usual
The display
shows “:”
If none of these items was causing your problem, see the “Requesting Assistance or Service”
section.
CAUSE
• The turntable is not correctly in place. Make sure the turntable
is correct-side up and is sitting securely on center shaft.
• The support is not operating correctly. Remove turntable and
restart oven. If turntable support does not move, call an authorized Whirlpool service technician for repair. Cooking without
the turntable can give you poor results.
• The oven door is not closed completely.
• You have set the controls as a kitchen timer. Touch OFF/
CANCEL to cancel the Minute Timer.
• The command is not correct.
• The oven has been stored in a cold area. The fan will run
slower until the oven warms up to normal room temperature.
• There has been a power interruption. Reset the clock.
40
Page 41
Requesting Assistance or
Service
Before calling for assistance or service, please check the “Troubleshooting” section. It may
save you the cost of a service call. If you still need help, follow the instructions below.
If you need assistance or service in the U.S.A.:
1. If the problem is not due
to one of the items listed
in “Troubleshooting”
Call the Whirlpool Consumer Assistance
Center telephone number.
Dial toll-free from anywhere
in the U.S.A.:
1-800-253-1301
and talk with one of our trained
consultants. The consultant can instruct you
in how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company in
your area.
If you prefer, write to:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
†
...
2. If you need service† …
Whirlpool has a nationwide network of
authorized Whirlpool service
companies. Whirlpool service
technicians are trained to fulfill
the product warranty and
provide after-warranty service,
anywhere in the United States. To locate the
authorized Whirlpool service company in
your area, call our Consumer Assistance
Center telephone number (see Step 1) or
look in your telephone directory Yellow
Pages under:
• APPLIANCE-HOUSEHOLD-• WASHING MACHINES &
MAJOR, SERVICE & REPAIRDRYERS, SERVICE & REPAIR
-
See:
Whirlpool Appliances orAuthorized Whirlpool ServiceAuthorized Whirlpool Service
(
Example:
XYZ Service Co.)(
See:
Whirlpool Appliances or
Example:
XYZ Service Co.)
3. If you are not satisfied
with how the problem
was solved …
• Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your action.
†
When asking for help or service:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers, and the
purchase date. (See the “A Note to You”
section.) This information will help us
respond properly to your request.
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REQUESTING ASSISTANCE OR SERVICE
If you need assistance or service in Canada:
1. If the problem is not due
to one of the items listed
in “Troubleshooting”†...
Contact the dealer from whom you
purchased your appliance,
or call the Inglis Limited
Consumer Assistance Centre
toll free, 8:30 a.m. – 6 p.m.
(EST), at 1-800-461-5681.
Please include a daytime phone number in
your correspondence.
2. If you need service†...
Contact your nearest Inglis Limited
Appliance Service branch or authorized
servicing outlet to service your appliance.
(See list on next page.)
†
When asking for help or service:
Please provide a detailed descriptionof
the problem, your appliance’s complete
model and serial numbers, and the
purchase date. (See the “A Note to You”
section.) This information will help us
respond properly to your request.
How to obtain service
KEEP A COPY OF THE SALES RECEIPT SHOWING THE DATE OF PURCHASE. PROOF
OF PURCHASE WILL ASSURE YOU OF IN-WARRANTY SERVICE.
1. All service should be handled by an Authorized Service Centre. DO NOT return the
appliance to the retailer as they do not provide service.
2. Consult the list of Authorized Service Centres provided in this book and select the Service
Centre that is most convenient for you.
3. Take the microwave oven, with proof of purchase, to the nearest Authorized Service
Centre for servicing.
4. If it is not convenient for you to take the appliance directly, you may ship it prepaid and
insured. Be sure to enclose your name, address, daytime telephone number, a complete
description of the problem, and the proof of purchase along with the appliance. The unit
should be carefully packed in the original carton or alternately, in a suitable heavy cardboard carton to prevent damage. For service under warranty, your repaired microwave
oven will be returned to you prepaid and insured.
5. If your microwave oven is outside of the warranty period, please contact the Authorized
Service Centre for estimates and service options.
If you are unable to obtain satisfactory service in this manner or if you have other service
related inquiries, contact the Consumer Service Centre at 1-800-807-6777.
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REQUESTING ASSISTANCE OR SERVICE
Authorized Service Centres
For service of Inglis, Whirlpool, KitchenAid, Roper, Estate,
& Admiral Appliances
Direct service branches:
BRITISH COLUMBIA1-800-665-6788
ALBERTA1-800-661-6291
ONTARIOOttawa area1-800-267-3456
(except 807 area code)Outside the Ottawa area1-800-807-6777
MANITOBA, SASKATCHEWAN1-800-665-1683
and 807 area code in ONTARIO
QUEBECMontreal (except South Shore)1-800-361-3032
South Shore Montreal1-800-361-0950
Quebec City1-800-463-1523
Sherbrooke1-800-567-6966
ATLANTIC PROVINCES1-800-565-1598
For service in areas other than those listed, contact the Consumer Service Centre,
your local appliance dealer, or consult your telephone directory yellow pages.
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NOTES
44
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NOTES
45
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NOTES
46
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Index
This index is alphabetical. It contains all the topics included in this manual, along with the
page(s) on which you can find each topic.
1. Correct the installation of your microwave oven.
2. Instruct you how to use your microwave oven.
3. Replace house fuses or correct house wiring.
4. Replace owner-accessible light bulbs.
B. Repairs when your microwave oven is used in other than normal, single-family house-
hold use.
C. In-home service. Your microwave oven must be taken to an authorized Whirlpool
service company.
D. Damage to your microwave oven caused by accident, misuse, fire, flood, acts of God,
or use of products not approved by Whirlpool.
E. Any labor costs during limited warranty.
F. Repairs to parts or systems caused by unauthorized modifications made to the
appliance.
WHIRLPOOL WILL PAY FOR
FSP* replacement parts and repair labor to correct
defects in materials or workmanship. Service must be
provided by an authorized Whirlpool service company.
FSP replacement magnetron tube on microwave ovens
if defective in materials or workmanship.
2/96
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states or provinces do not allow the exclusion or limitation
of incidental or consequential damages, so this exclusion or limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state or province to province.
Outside the United States and Canada, a different warranty may apply. For details,
please contact your authorized Whirlpool dealer.
If you need service, first see the “Troubleshooting” section of this book. After checking
“Troubleshooting,” additional help can be found by checking the “Requesting Assistance
or Service” section or by calling our Consumer Assistance Center telephone number,
1-800-253-1301, from anywhere in the U.S.A. In Canada, call Whirlpool at one of the
telephone numbers listed in the “Requesting Assistance or Service” section.