Whirlpool Front-Load Washer User Manual
®
FRONT-LOADING
AUTOMATIC WASHER
Use & Care Guide
For questions about features, operation/performance,
parts, accessories or service call: 1-800-253-1301.
In Canada, for assistance call: 1-800-461-5681,
for installation and service call: 1-800-807-6777.
www.whirlpool.com or www.whirlpool.com/canada
LAVADORA AUTOMÁTICA
or visit our website at
DE CARGA FRONTAL
Manual de Uso y Cuidado
Si tiene preguntas respecto a las características, funcionamiento,
rendimiento, partes, accesorios o servicio técnico, llame al:
o visite nuestra página de internet en www.whirlpool.com
1-800-253-1301.
LAVEUSE
AUTOMATIQUE À
CHARGEMENT FRONTAL
Guide d’utilisation
et d’entretien
Pour des questions à propos des caractéristiques, du fonctionnement/
performance, des pièces, accessoires ou service,
composez le 1-800-253-1301.
Pour assistance au Canada, composez le 1-800-461-5681,
pour installation et service, composez le 1-800-807-6777.
www.whirlpool.com ou www.whirlpool.com/canada
Table of Contents/Índice/Table des matières ....... 2
ou visitez notre site internet à
4619 7022 1751
TABLE OF CONTENTS
WASHER SAFETY ..........................................................................3
INSTALLATION REQUIREMENTS................................................4
Tools and Parts ............................................................................4
Options.........................................................................................4
Location Requirements................................................................5
Drain System................................................................................6
Electrical Requirements ...............................................................7
INSTALLATION INSTRUCTIONS..................................................7
Remove Transport System ..........................................................7
Connect the Inlet Hoses...............................................................8
Route the Drain Hose...................................................................8
Secure the Drain Hose.................................................................9
Level the Washer..........................................................................9
Complete Installation ...................................................................9
FEATURES AND BENEFITS ........................................................10
WASHER USE...............................................................................11
Starting Your Washer.................................................................11
Using the Dispenser...................................................................12
Pausing or Restarting.................................................................13
Changing Cycles, Options and Modifiers..................................13
Status Lights ..............................................................................13
Cycles.........................................................................................13
Options.......................................................................................15
Modifiers.....................................................................................15
Laundry Guide............................................................................16
LAUNDRY TIPS ............................................................................16
Loading.......................................................................................16
WASHER CARE ............................................................................17
Cleaning Your Washer ...............................................................17
Water Inlet Hoses.......................................................................17
Vacation, Storage, and Moving Care.........................................17
TROUBLESHOOTING ..................................................................18
ASSISTANCE OR SERVICE.........................................................20
WARRANTY ..................................................................................21
ÍNDICE
SEGURIDAD DE LA LAVADORA.................................................23
REQUISITOS DE LA INSTALACIÓN ...........................................24
Herramientas y piezas................................................................24
Opciones ....................................................................................24
Requisitos para la ubicación......................................................25
Sistema de desagüe ..................................................................26
Requisitos eléctricos..................................................................27
INSTRUCCIONES DE INSTALACIÓN.........................................28
Eliminación del sistema de transporte.......................................28
Conexión de las mangueras de entrada....................................28
Tendido de la manguera de desagüe........................................29
Fijación de la manguera de desagüe.........................................29
Nivelación de la lavadora ...........................................................29
Complete la instalación..............................................................29
CARACTERÍSTICAS Y VENTAJAS.............................................30
USO DE LA LAVADORA...............................................................31
Puesta en marcha de la lavadora ..............................................31
Uso del depósito........................................................................32
Pausa o reanudación de la marcha...........................................33
Cambio de ciclos, opciones y modificadores ...........................33
Luces de estado.........................................................................33
Ciclos..........................................................................................34
Opciones ....................................................................................35
Modificadores.............................................................................35
Guía para el lavado.....................................................................36
CONSEJOS DE LAVANDERÍA.....................................................37
Cómo cargar...............................................................................37
CUIDADO DE LA LAVADORA .....................................................37
Limpieza de su lavadora ............................................................37
Mangueras de entrada del agua................................................37
Cuidado durante las vacaciones, el almacenamiento y la
mudanza.....................................................................................38
SOLUCIÓN DE PROBLEMAS......................................................38
AYUDA O SERVICIO TÉCNICO...................................................41
GARANTÍA.....................................................................................42
TABLE DES MATIÈRES
SÉCURITÉ DE LA LAVEUSE........................................................44
EXIGENCES D’INSTALLATION...................................................45
Outils et pièces...........................................................................45
Options .......................................................................................45
Exigences d’emplacement.........................................................46
Système de vidange...................................................................47
Spécifications électriques ..........................................................48
INSTRUCTIONS D’INSTALLATION.............................................48
Enlèvement du système de transport........................................48
Raccordement des tuyaux d'alimentation.................................49
Acheminement du tuyau de vidange .........................................49
Immobilisation du tuyau de vidange..........................................50
Réglage de l’aplomb de la laveuse ............................................50
Achever l’installation ..................................................................50
CARACTÉRISTIQUES ET AVANTAGES.....................................51
UTILISATION DE LA LAVEUSE...................................................52
Mise en marche de la laveuse....................................................52
Utilisation du distributeur ...........................................................53
Pause ou remise en marche.......................................................54
Changement de programmes, options et modificateurs...........54
Témoins lumineux ......................................................................54
Programmes...............................................................................55
Options .......................................................................................56
Modificateurs..............................................................................56
Guide de lessivage.....................................................................57
CONSEILS DE LESSIVAGE..........................................................58
Chargement................................................................................58
ENTRETIEN DE LA LAVEUSE .....................................................59
Nettoyage de la laveuse.............................................................59
Tuyaux flexibles d’alimentation de la laveuse............................59
Préparation avant les vacances, un entreposage ou un
déménagement ..........................................................................59
DÉPANNAGE.................................................................................60
ASSISTANCE OU SERVICE.........................................................62
GARANTIE.................................................................................... 63
®
2
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
follow instructions.
can be killed or seriously injured if you don't
You
instructions.
follow
■ Read all instructions before using the washer.
■ Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline, drycleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
■ Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
■ Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
If the hot water system has not been used for such a
period, before using the washing machine, turn on all hot
water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen
gas. As the gas is flammable, do not smoke or use an
open flame during this time.
EXPLOSIVE.
SAVE THESE INSTRUCTIONS
■ Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
■ Before the washer is removed from service or
remove the door or lid.
■ Do not reach into the washer if the drum, tub or agitator is
moving.
■ Do not install or store the washer where it will be exposed to
the weather.
■ Do not tamper with controls.
■ Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.
■ See “Electrical Requirements” for grounding instructions.
discarded,
3
INSTALLATION REQUIREMENTS
Tools and Parts
Gather the necessary tools and supplies before beginning the
washer installation. The parts supplied are in the washer drum.
Tools needed for connecting the water inlet hoses
■ Pliers (that open to 1⁹⁄ ₁₆" [39.5 mm])
■ Flashlight (optional)
Tools needed for installation
■ Open end wrench 17 mm and 13 mm
■ Level
■ Wood block
■ Ruler or measuring tape
Parts supplied:
Beaded strap Transport bolt hole plug (4)
Alternate Parts
Your installation may require additional parts. If you are interested
in purchasing one of the items listed here, call the toll-free
number on the cover or in the “Assistance or Service” section.
If You H av e You Wil l N ee d to Buy
Options
Pedestal
You may order a pedestal separately for this washer. This
pedestal will add about 13" (33 cm) to the height of your unit for a
total height of approximately 51" (130 cm).
Optional pedestal
To order, call the dealer from whom you purchased your washer
or refer to the “Assistance or Service” section of this manual.
13" (33 cm) Pedestals
Color Part Number
White LAB2700MQ
Biscuit LAB2700MT
Pewter LAB2700ML
Laundry tub or
standpipe taller
than 96" (2.4 m)
Overhead sewer Standard 20 gal. (76 L), 30" (76.2 cm)
Floor drain Siphon break, Part Number 285834;
Drain hose too
short
Water faucets
beyond reach of
fill hoses
Sump pump system (if not already
available)
tall drain tub or utility sink and sump
pump (available from local plumbing
suppliers)
additional drain hose
Part Number 8318155; and connector
kit, Part Number 285835
4 ft (1.2 m) drain hose extension kit,
Part Number 285863
2 longer water fill hoses:
6 ft (1.8 m) Part Number 76314,
10 ft (3.0 m) Part Number 350008
Stack Kit
Are you planning to stack your washer and dryer? To do so you
will need to purchase a Stack Kit.
To order, call the dealer from whom you purchased your dryer or
refer to the “Assistance or Service” section of this manual. Ask
for Part Number 8541503.
4
Location Requirements
Selecting the proper location for your washer improves
performance and minimizes noise and possible washer “walk.”
Your washer can be installed under a custom counter, or in a
basement, laundry room, closet, or recessed area. See “Drain
System.”
Companion appliance location requirements should also be
considered. Proper installation is your responsibility.
You will need
■ A water heater set to deliver 120°F (49°C) water to the
washer.
■ A grounded electrical outlet located within 6 ft (1.8 m) of
where the power cord is attached to the back of the washer.
See “Electrical Requirements.”
■ Hot and cold water faucets located within 4 ft (1.2 m) of the
hot and cold water fill valves, and water pressure of
20-100 psi (137.9-689.6 kPa).
■ A level floor with a maximum slope of 1" (2.5 cm) under entire
washer. Installing the washer on soft floor surfaces, such as
carpets or surfaces with foam backing, is not recommended.
■ A sturdy and solid floor to support the washer with a total
weight (water and load) of 400 lbs (180 kg).
Do not operate your washer in temperatures below 32°F (0°C).
Some water can remain in the washer and can cause damage in
low temperatures.
Installation clearances
■ The location must be large enough to allow the washer door
to be fully opened.
■ Additional spacing should be considered for ease of
installation and servicing.
■ Additional clearances might be required for wall, door, and
floor moldings.
■ Additional spacing of 1" (2.5 cm) on all sides of the washer is
recommended to reduce noise transfer.
■ Companion appliance spacing should also be considered.
Recommended installation spacing for custom
undercounter installation
The dimensions shown are for the recommended spacing.
Custom undercounter installation - Washer only
39" min
(99.0 cm)
1"
(2.5 cm)
27"
(68.6 cm)
1"
(2.5 cm)
Recommended installation spacing for recessed or
closet installation, with or without a pedestal
The dimensions shown are for the recommended spacing.
Recessed area or closet installation
3"
2
48 in.
(310 cm
2
24 in.
(155 cm
*
2
)
*
2
)
B
1"
(2.5 cm)
34"
(86.4 cm)
31½"
(80 cm)
A
4"
(10.2 cm)
A. Side view - closet or confined area
B. Closet door with vents
Recessed or closet installation - Washer on pedestal
(7.6 cm)
(7.6 cm)
18" min.
(45.7 cm)
3"
Washer Dimensions
50½"
(128.3 cm)
27"
(68.6 cm)
(80.0 cm)
31½"
38"
(96.5 cm)
1"
(2.5 cm)
27"
(68.6 cm)
1"
(2.5 cm)
AB
A. Recessed area
B. Side view - closet or confined area
1"
(2.5 cm)
31
½"
(80 cm)
4"
(10.2 cm)
5
Recommended installation spacing for recessed or
closet installation, with stacked washer and dryer
Recommended installation spacing for cabinet
installation
The dimensions shown are for the recommended spacing.
48 in.2 *
(310 cm2)
3" (7.6 cm)
3" (7.6 cm)
2
24 in.
*
(155 cm2)
6" (15.2 cm)
76"
(193 cm)
1" (2.5 cm)
■ The dimensions shown are for the recommended spacing.
■ For cabinet installation, with a door, the minimum ventilation
openings in the top are required.
7" (17.8 cm)
(1
0.2 cm
4"
7" (17.8 cm)
31½"
)
(80.0 cm)
1"
(2.5 cm)1"(2.5 cm)
27"
(68.6 cm)
9"
(22.9 cm)
1"
(2.5 cm)
Drain System
The washer can be installed using the standpipe drain system
(floor or wall), the laundry tub drain system, or the floor drain
system. Select the drain hose installation method you need. See
“Tools and Parts.”
5½"**
(14 cm)
1"***
(2.5 cm)
27"
(68.6 cm)
1"***
(2.5 cm)
*Min. top and bottom air openings for closet door.
**External exhaust elbow requires additional space.
***Wall, door and floor molding may require
addditional spacing.
30" min.
(76.2 cm)
A
B
Standpipe drain system - wall or floor (views A & B)
The standpipe drain requires a minimum diameter standpipe of
2" (5 cm). The minimum carry-away capacity can be no less than
17 gal. (64 L) per minute.
The top of the standpipe must be at least 30" (76.2 cm) high and
no higher than 96" (2.4 m) from the bottom of the washer.
28" min.
30" min.
(76.2 cm)
(71 cm)
AB
6
Laundry tub drain system (view A)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top
of the laundry tub must be at least 30" (76.2 cm) above the floor.
Floor drain system (view B)
The floor drain system requires a siphon break that may be
purchased separately. See “Tools and Parts.”
The siphon break must be a minimum of 28" (71 cm) from the
bottom of the washer. Additional hoses might be needed.
Electrical Requirements
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer:
This washer must be grounded. In the event of a malfunction
or breakdown, grounding will reduce the risk of electrical
shock by providing a path of least resistance for electric
current. This washer is equipped with a cord having an
equipment-grounding conductor and a grounding plug. The
plug must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with all local
codes and ordinances.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
■ A 120-volt, 60-Hz., AC-only, 15- or 20-amp, fused electrical
supply is required. Time-delay fuse or circuit breaker is
recommended. It is recommended that a separate circuit
serving only this appliance be provided.
■ This washer is equipped with a power supply cord having a
3 prong ground plug.
■ To minimize possible shock hazard, the cord must be
plugged into a mating, 3 prong, ground-type outlet, grounded
in accordance with local codes and ordinances. If a mating
outlet is not available, it is the personal responsibility and
obligation of the customer to have the properly grounded
outlet installed by a qualified electrician.
■ If codes permit and a separate ground wire is used, it is
recommended that a qualified electrician determine that the
ground path is adequate.
■ Do not ground to a gas pipe.
■ Check with a qualified electrician if you are not sure the
washer is properly grounded.
■ Do not have a fuse in the neutral or ground circuit.
WARNING:
grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in
doubt as to whether the appliance is properly grounded.
Do not modify the plug provided with the appliance – if it will
not fit the outlet, have a proper outlet installed by a qualified
electrician.
For a permanently connected washer:
This washer must be connected to a grounded metal,
permanent wiring system, or an equipment grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on
the appliance.
Improper connection of the equipment-
INSTALLATION INSTRUCTIONS
Remove Transport System
WARNING
Excessive Weight Hazard
Use two or more people to move and install washer.
Failure to do so can result in back or other injury.
IMPORTANT: Position the washer so that the rear of the unit is
within approximately 3 ft (90 cm) of the final location. There are
4 bolts in the rear panel of the washer that support the
suspension system during transportation. These bolts also retain
the power cord inside the washer until the bolts are removed.
1. Using a 13 mm wrench, loosen each of the bolts.
7
2. Once the bolt is loose, move it to the center of the hole and
completely pull out the bolt, including the plastic spacer
covering the bolt.
3. Once all 4 bolts are removed discard bolt and spacers. Then
pull the power cord through the opening of the rear panel and
close the hole with the attached cap.
4. Close the bolt holes with the 4 transport bolt hole plugs.
NOTE: If the washer is to be transported at a later date, call your
local service center. To prevent suspension and structural
damage, your machine must be properly set up for relocation by
a certified technician.
Connect the Inlet Hoses
Make sure the washer drum is empty.
1. Attach the hose with the red color indicator to the Hot (left)
inlet valve. Attaching the red coupling first makes it easier to
tighten connection with pliers. Screw on coupling by hand
until it is seated on the washer.
2. Attach the hose with the blue color indicator to the Cold
(right) water inlet valve. Screw on coupling by hand until it is
seated on the washer.
5. Attach the hose with the blue color indicator to the cold water
faucet. Screw on coupling by hand until it is seated on the
washer.
6. Using pliers, tighten the couplings with an additional
two-thirds turn.
NOTE: Do not overtighten. Damage to the coupling can
result.
7. Turn on the water faucets and check for leaks.
NOTE: Replace inlet hoses after 5 years of use to reduce the
risk of hose failure. Record hose installation or replacement
dates on the hoses for future reference.
Periodically inspect and replace hoses if bulges, kinks, cuts,
wear, or leaks are found.
Route the Drain Hose
Proper routing of the drain hose protects your floors from
damage due to water leakage. Carefully read and follow these
instructions.
The drain hose is connected to your washer.
3. Using pliers, check the tightness of the hose couplings
already attached to the washer.
NOTE: Do not overtighten. Damage to the coupling can
result.
4. Attach the hose with the red color indicator to the hot water
faucet. Screw on coupling by hand until it is seated on the
washer.
To prevent drain water from going back into the washer:
■ Do not straighten the drain hose, and do not force excess
drain hose into standpipe. Hose should be secure, but loose
enough to provide a gap for air.
■ Do not lay excess hose on the bottom of the laundry tub.
Floor drain
You may need additional parts. See Floor Drain under “Tools and
Parts.”
8
Secure the Drain Hose
1. Drape the power cord over the washer top.
2. Secure the drain hose to the laundry tub leg or standpipe with
the beaded strap provided. (See illustrations A and B.)
Complete Installation
1. Check the electrical requirements. Be sure that you have the
correct electrical supply and the recommended grounding
method. See “Electrical Requirements.”
2. Check to be sure all parts are now installed. If there is an
extra part, go back through the steps to see which step was
skipped.
3. Check to be sure you have all of your tools.
4. Dispose of/recycle all packaging materials.
5. Check to be sure the water faucets are on.
6. Check for leaks around faucets and inlet hoses.
AB C
If the washer faucets and the drain standpipe are recessed
(see illustration C), put the hooked end of the drain hose in
the standpipe. Tightly wrap the beaded strap around the
water inlet hoses and the drain hose.
Do not force excess drain hose into the standpipe.
Level the Washer
Properly leveling your washer prevents excessive noise and
vibration.
1. Check the levelness of the washer by placing a level on the
top edge of the washer, first side to side, then front to back.
If the washer is against a wall, move the washer out slightly
before tipping back. If the washer is not level, first prop the
front with a wood block and adjust the feet as necessary;
then prop the back and adjust feet as necessary. Repeat this
step until washer is level.
2. Make sure all four feet are stable and resting on the floor.
Then check that the appliance is perfectly level (use a level).
3. After the washer is level, use a 17 mm open-end wrench to
turn the nuts on the feet tightly against the washer cabinet.
IMPORTANT: All 4 feet must be tightened. If the nuts are not
tight against the washer cabinet, the washer may vibrate.
4. The washer should not move front to back, side to side, or
diagonally when pushed on its top edges.
5. Slide the washer to its final location.
6. Confirm the levelness of the washer.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
7. Plug into a grounded 3 prong outlet.
8. Read “Washer Use.”
9. To test and to clean your washer, measure ¹⁄₂ the normal
recommended amount of powdered or liquid High Efficiency
(HE) detergent. Pour the detergent into the detergent
dispenser. Select NORMAL/CASUAL, and then select HOLD
TO START. Allow the washer to complete one whole cycle.
9
FEATURES AND BENEFITS
Electronic Controls
Flexible electronic controls are easy to use whether you are a
beginner or an expert.
Smart Dispensers
The smart dispensers make your washer truly automatic. This
washer provides a three-compartment dispenser which includes
separate compartments for detergent, fabric softener, and
bleach. The dispenser has large pour zones, is self-cleaning, and
can be easily removed. Laundry products are diluted with fresh
water and added to the load at the proper time in the wash cycle.
Auto Water Level
This washer automatically adjusts water level for best cleaning
and rinsing performance. Two sensors determine load size, load
composition, and suds level, then the sensors adjust the water
level to the proper setting. This eliminates guesswork. The water
level is just right for every wash load size.
Larger Load Size
Since there is no agitator, you can wash larger, bulkier items like a
king-sized bedspread. You are also able to wash more clothes at
one time, which means fewer loads.
Suspension System
To reduce washer “walk” and “off-balance” conditions, your new
washer combines:
■ 2 Springs to isolate vibration
■ 4 Shock absorbers at the washer base to minimize movement
Stainless Steel Drum
The Stainless Steel drum eliminates corrosion and enables higher
spin speeds for more water extraction, reducing drying time.
High-Efficiency Wash System
Your new front-loading, high-efficiency washer saves time with
fewer, larger loads, and lowers your water and energy bills by
helping conserve resources.
Spin Speeds
This washer automatically selects the spin speed based on the
cycle selected. This factory setting can be changed, however.
This washer offers up to four different spin speed choices.
ACCUWASH™ Automatic Temperature Control
The ACCUWASH™ control electronically senses and maintains a
uniform water temperature. ACCUWASH control regulates
incoming hot and cold water. ACCUWASH control is
automatically turned On when a cycle is selected.
Add A Garment
When this option is available at the beginning of the cycle, the
Add A Garment Status Light will glow for the first 8 minutes. This
washer allows an 8-minute period in which forgotten garments
may be added to a load.
CATALYST® Cleaning Action with Direct Injection
This washer channels 100% of the water through the dispensers
to assure thorough rinse-out and mixture of all the additives
before they touch any garments. The water is then sprayed from
the top front onto the center of the load, providing even
distribution and optimum cleaning performance. It is normal for
small amounts of water to remain in the dispensers when the
wash cycle is complete.
Efficient Detergent System
This washer has a specially designed valve that closes during the
wash portion of the cycle so that 100% of the water and
detergent mixture is used on the load. The Efficient Detergent
System ensures that no water or detergent is wasted.
Dynamic Off-Balance Detection
This washer uses two sensors to detect load size and the amount
of off-balance within the load. The suspension system and
controls are specially designed to redistribute the load
automatically.
10
WASHER USE
NOTE: The panel shown above may be different from that of your model.
Starting Your Washer
WARNING
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on
it (including cooking oils).
Doing so can result in death, explosion, or fire.
WARNING: To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS before
operating this appliance.
The following is a guide to using your washer. Please refer to
specific sections of this manual for more detailed information.
Do not store laundry products on the top surface of this washer.
Vibration is normal during operation.
First Wash Cycle Without Laundry
Before washing clothes for the first time, select the NORMAL/
CASUAL cycle and run the washer without clothes. Use ¹⁄₂ the
normal recommended amount of powdered or liquid High
Efficiency (HE) detergent. This initial cycle serves to ensure the
interior is clean before washing clothes.
1. To load washer
Open the washer door by pulling on the handle. Sort laundry
according to color and type of fabric. Place a load of sorted
clothes in the washer. Do not overload washer. Overloading
can cause poor cleaning.
■ The washer can be fully loaded, but not tightly packed.
Washer door should close easily.
■ Mix large and small items and avoid washing single items.
Load evenly.
■ Wash small items, such as infant socks, in mesh garment
bags. It is recommended that more than one garment bag
be used, and that each garment bag be filled with equal
amounts of material.
2. Close the washer door by pushing it firmly until the lock
3. Open the Dispenser Drawer and add laundry products to the
4. Turn on the washer by selecting one of the wash cycles. The
5. Select the desired OPTIONS. Not all options are available
6. Select the desired MODIFIERS. Not all modifiers are available
7. If desired, select the END OF CYCLE SIGNAL. The signal is
8. To begin the wash cycle
■ When unloading garments, occasionally check under the
rubber rim at the front of the tub for small items.
clicks. The washer door will remain locked during the wash
cycle.
NOTE: After any wash cycle is completed, the door must be
opened and then closed before a new cycle can begin. The
door can be opened only if PAUSE/CANCEL is selected while
the ADD A GARMENT light is glowing or if the cycle has been
canceled. See “To Cancel a Cycle.”
detergent, bleach, or fabric softener compartments. Close
drawer slowly to avoid spills. See “Using the Dispenser.”
NOTE: For best performance, use High Effficiency
detergents. The package for this type of detergent will be
marked “HE” or “High Efficiency.” The wash action along with
less water could create too much sudsing with a regular
detergent.
indicator light for the selected cycle will glow. When selecting
a wash cycle, the preset Options, Water Temp, Spin Speed,
and soil level for the selected cycle will glow. The display
shows the estimated time remaining. The preset settings
provide the recommended fabric care for the selected cycle.
See “Cycles.”
with all cycles. See “Options.”
with all cycles and options. See “Modifiers.”
helpful when you are washing items that should be removed
from the washer as soon as it stops. Select LOUDER or
SOFTER.
Select CONTROL ON.
■ If you do not select HOLD TO START within 5 minutes of
choosing a cycle, the washer automatically shuts off.
■ When the wash cycle is complete, the CYCLE
COMPLETE status light glows, the door unlocks, and the
wash load can be removed from the washer. The washer
powers down automatically 5 minutes after the cycle is
complete and the CYCLE COMPLETE light goes off. To
power down the washer manually after the wash cycle is
complete, select PAUSE/CANCEL once.
11
Using the Dispenser
A
B
D
C
E
Your new washer has a dispenser drawer with three separate
compartments for your laundry products—one is for detergent,
one is for liquid chlorine bleach, and one is for liquid fabric
softener. Laundry products are diluted and dispensed
automatically at the proper time during the wash cycle, making it
unnecessary for you to return to the washer during the cycle to
add them.
It is normal for small amounts of water to remain in the
dispensers when the wash cycle is complete.
Do not put laundry additives directly into the wash tub. Always
use the proper dispensers when adding laundry products.
Choosing the Right Detergent
For best washing performance, use a High Efficiency (HE), or
low-sudsing, detergent.
To fill dispenser compartments
1. Pull out the dispenser drawer.
2. Add the desired laundry product to the proper compartment.
3. Push in the dispenser drawer carefully and completely (to
avoid spillage).
■ Liquid detergent: Put the SEPARATOR in the front position,
between the guides, as shown following. There will be no gap
between the bottom of the wash cycle detergent
compartment and the bottom of the separator.
LIQUI
A
B
Separator in front position, between guides
A. Separator
B. Guide
■ Powdered detergent: Put the SEPARATOR in the back
position, behind the guides, as shown following. There will be
a gap between the bottom of the wash cycle detergent
compartment and the bottom of the separator.
SO
A
LIQUI
SO
B
Separator in back position, behind guides
A. Separator
Dispenser
A. Dispenser release lever
B. Separator
C. Detergent compartment
D. Bleach compartment
E. Fabric softener compartment
NOTE: The separator will be in the POWDER (back) position
when shipped from the factory.
Bleach compartment
(Letter D in Dispenser Illustration)
Add NO MORE THAN ¹⁄₃ cup (80 mL) liquid chlorine bleach to this
Detergent compartment
(Letter C in Dispenser Illustration)
Add liquid or powdered HE detergent to this compartment for
your wash cycle. The detergent separator must always be in
place, either in the front or back position.
■ Do not fill beyond the “MAX” level.
■ Liquid or powdered color-safe bleach may be added to the
Main Wash compartment along with the same type of
detergent, liquid or powdered.
compartment. The bleach will be automatically diluted and
dispensed at the optimum time during the first rinse after the
wash cycle. This compartment cannot dilute powdered bleach.
■ Always measure liquid chlorine bleach. Use a measuring cup
with a pour spout; do not guess.
■ Do not fill beyond the “MAX” level. Overfilling could cause
severe garment damage.
Fabric Softener compartment
(Letter E in Dispenser Illustration)
Add ¼ cup (60 mL) liquid fabric softener to this compartment.
Fabric softener will be automatically dispensed in the final rinse.
■ Do not fill beyond the “MAX” level.
B. Guide
12
Pausing or Restarting
1. To pause the washer at any time, select PAUSE/CANCEL.
2. To continue the cycle, select HOLD TO START (for
approximately 1 second).
Changing Cycles, Options and Modifiers
Not all Options and Modifiers are available with all cycles. Cycles,
Options and Modifiers can be changed anytime before HOLD TO
START is selected.
Options and Modifiers can be changed anytime after HOLD TO
START is selected and before the start of the selected Option or
Modifier.
To cancel a cycle and select a new cycle
1. Select PAUSE/CANCEL twice.
2. Select desired cycle.
3. Select the desired OPTIONS or MODIFIERS.
4. Select HOLD TO START (for approximately 1 second) to
restart the washer at the beginning of the new cycle.
To cancel a cycle
1. Select PAUSE/CANCEL twice.
2. The washer powers down, the door unlocks, and clothes can
be removed.
NOTE: If the water level or the temperature is too high, the
washer will drain automatically before the door unlocks.
To change Options or Modifiers after the cycle has started
1. Select PAUSE/CANCEL.
2. Select the desired OPTIONS or MODIFIERS.
3. Select HOLD TO START (for approximately 1 second) to
continue the cycle.
To drain the washer manually
1. Select PAUSE/CANCEL.
2. Select DRAIN/SPIN.
3. Select HOLD TO START (for approximately 1 second) to
begin the drain.
4. When the spin is complete, the door unlocks. Items can be
removed from the washer.
Status Lights
These lights show which portion of the cycle the washer is
operating. They also indicate when you can add an additional
item to the wash cycle and when the controls are locked.
To add items
1. Select PAUSE/CANCEL. The washer door unlocks, and items
can be added.
2. To continue the cycle, close the door and select HOLD TO
START (for approximately 1 second).
3. To unlock the door after the Add a Garment period, press
PAUSE/CANCEL twice. This will cancel the Wash Cycle.
Cycle Complete
The cycle complete light stays on for 5 minutes after the cycle is
complete, and then the washer shuts off.
Locking controls
The Control Lock prevents unintended use of the washer. You
can also use the control lock feature to prevent unintended cycle
or option changes during a cycle. When CONTROL LOCKED is
lit, all buttons are disabled except for PAUSE/CANCEL and
START. You can lock the controls while the washer is operating.
To lock the controls
Select and hold END OF CYCLE SIGNAL for 3 seconds.
The CONTROL LOCKED status light glows.
To unlock the controls
Select and hold END OF CYCLE SIGNAL for 3 seconds until the
CONTROL LOCKED Status light turns off.
Door Locked
When the status light glows, the door is locked.
Estimated time remaining
The cycle time varies automatically based on your water
pressure, water temperature, detergent and clothes load. The
cycle time will be extended if oversudsing occurs or the load is
unbalanced. The SUDs routine removes extra suds and assures
proper rinsing of your garments. During the unbalance routine the
time displayed may pause until this activity is complete, then
resume with the cycle. Estimated time remaining may add up to a
half-hour to the default cycle time.
Cycles
Cycles can be selected by turning the Cycle control knob to the
desired cycle. Each cycle is designed for different types of fabric
and soil levels.
Adding items
This washer allows an 8-minute period in which forgotten
garments may be added to the load. You can add items to the
washer if the ADD A GARMENT status light is glowing.
■ Each cycle has a preset Soil Level (cycle time), Water
Temperature and Spin Speed, and may have preset options.
The preset settings provide the recommended fabric care for
the selected cycle.
13
■ The preset settings can be changed anytime before HOLD TO
START is pressed. Not all options and modifiers are available
with all cycles. (To change settings after the cycle has started,
press PAUSE/CANCEL, then select the desired settings.
Press HOLD TO START to continue the cycle.)
Whitest Whites
This cycle is especially designed for cleaning loads of soiled
white fabrics with the addition of bleach. Hot washing
temperatures assure optimal bleach activity. An additional rinse
provides optimal rinse performance to avoid chlorine residues on
your laundry. This cycle combines fast-speed tumbling, longer
wash time and high-speed spin to shorten drying times.
Heavy Duty
Use this cycle to wash loads of sturdy, colorfast fabrics and
heavily soiled garments. This cycle combines fast-speed
tumbling, longer wash time, and high-speed spin to shorten
drying times.
Drain/Spin
Use this cycle to drain your washer or to drain and spin your
wash load. The spin speed is preset to high. If desired, you can
reduce the spin speed by selecting the speed you want from the
SPIN SPEED modifier.
NOTE: Loads of synthetics, delicate fabrics, handwashables, and
woolens should be drained with no spin or low spin speed to
avoid fabric stress.
Preset cycle settings
Each cycle has a preset Soil Level (cycle time), Water
Temperature, and Spin Speed. The preset settings provide the
recommended fabric care for the selected cycle. See chart.
Cycle
Soil Level
Water Temp Spin Speed
(cycle time)
Whitest
Whites
Normal
(1:00)
Hot/Cold High
Normal/Casual
Use this cycle to wash loads of no-iron fabrics, such as sport
shirts, blouses, casual business clothes, permanent press
blends, cottons and linens, and synthetic fabrics. This cycle
combines medium-speed tumbling, high-speed spin, and a load
cooling process to reduce wrinkling.
Delicate
Use this cycle to wash sheer fabrics and lingerie. This cycle
combines low-speed tumbling and low-speed spin for gentle
fabric care.
Hand Washables
Use this cycle to clean hand washable and special-care
garments. Similar to the way garments are hand washed in a
sink, the wash action of this cycle combines periods of lowspeed tumbling and soaking. Low-speed spin reduces wrinkling.
Soak
Use the Soak cycle to remove small spots of set-in stains on
fabrics. This cycle provides a soak time with warm or cold water
followed by drain. Extra water, a short tumbling phase for equal
distribution of the laundry, and a soaking time without drum
movement, improve the removal of set-in stains. Drain without
spin assures gentle treatment, even for delicate articles.
Rinse/Spin
Use this cycle to get a rinse and spin only. This cycle combines
fast-speed tumbling and high-speed spin. If desired, you can
reduce the spin speed by selecting the speed you want from the
SPIN SPEED modifier.
A Rinse/Spin cycle is useful for
■ Loads that need rinsing only.
■ Adding fabric softener to a load.
Heavy
Duty
Normal/
Casual
Delicate Normal
Hand
Washables
Soak Normal
Rinse/Spin Normal
Drain/Spin Normal
To change the preset cycle settings
Press the selector of each setting until the desired setting glows.
Normal
(0:50)
Normal
(0:40)
(0:35)
Normal
(0:30)
(0:30)
(0:21)
(0:11)
Hot/Cold High
Warm/Cold High
Warm/Cold Medium
Cold/Cold Low
Warm/Cold No Spin
Cold/Cold High
N/A High
Normal Washer Sounds
As with any new product, you will hear sounds that you are not
accustomed to. You may hear various sounds when the door is
locked and unlocked, and during the washing, rinsing, and
spinning process. Between changes in wash actions, there will
be momentary pauses. You will hear water spraying and
splashing during the wash and rinse cycles. These new sounds
and pauses are part of normal washer operation.
14
Options
You can customize your wash by adding “Options” to your cycle
selections. You can add or change an option after starting a cycle
anytime before the selected option begins. Not all options are
available with all cycles.
■ See the “Laundry Guide” for an overview of possible options
for each Wash Cycle selection.
■ You can select more than one option for a cycle. Some
options cannot be added to some cycles.
■ If an option is available with a selected cycle, the light for that
option will glow when selected.
■ If an option is unavailable with a selected cycle, there will be a
short tone, and the light for that option will not glow when
selected.
Delay Wash
Use this to begin the wash cycle later.
■ Select Delay Wash until the desired time (in hours) shows in
the Estimated Time Remaining display.
■ Select START. The countdown to the wash cycle will show in
the display window.
■ To change the loudness of the End of Cycle Signal, select
END OF CYCLE SIGNAL.
■ To change cycle time, select SOIL LEVEL button.
Wash/Rinse Temp
Select a water temperature based on the type of load you are
washing. Use the warmest wash water safe for fabrics. Follow
garment label instructions.
Warm rinses leave the loads dryer than cold rinses. Warm rinses
increase wrinkling. In cold climates, a warm rinse makes the load
more comfortable to handle. Cold rinses save energy.
Temperature Guide
Wash Water Temperature Suggested Fabrics
HOT Whites and pastels
Heavy soils
WARM Bright colors
Moderate to light soils
COLD Colors that bleed or fade
Light soils
Extra Rinse
An extra rinse can be used to ensure the removal of detergent or
bleach residue from garments. This option provides an additional
rinse with the same water temperature as the first rinse.
Modifiers
Preset cycle settings of Water Temperature, Spin Speed, and
Cycle Time can be changed. You can change a modifier after
starting a cycle anytime before the selected modifier begins. Not
all modifiers are available with all cycles and options.
NOTE: The panel shown below may be different from that of your
model.
■ To change the water temperature, select the WATER TEMP
button until the desired setting glows.
■ To change the spin speed, select the SPIN SPEED button
until the desired setting glows.
In wash water temperatures colder than 70°F (21°C), detergents
do not dissolve well. Soils may be difficult to remove.
ACCUWASH™ Automatic Temperature Control
The ACCUWASH™ control electronically senses and maintains a
uniform water temperature. ACCUWASH control regulates
incoming hot and cold water. ACCUWASH control is
automatically turned On when a cycle is selected. (See “Preset
cycle settings” in “Cycles.”)
■ ACCUWASH™ control ensures consistent cleaning.
■ ACCUWASH™ control works for all wash and rinse
temperature settings.
15
Laundry Guide
Refer to this chart for suggested load types and their corresponding cycles. Listed to the right are the options available to each of these
washer cycles.
CYCLE SUGGESTED LOAD TYPE DELAY WASH EXTRA RINSE
Whitest Whites Soiled white fabrics ✔✔
Heavy Duty Heavily soiled underwear, towels, shirts, etc. ✔✔
Normal/Casual Normally soiled blouses, shirts, overalls, etc., made of
✔✔
polyester, nylon, cotton, linen, or cotton blends
Delicate Curtains, delicate clothing, dresses, skirts, shirts, and
✔✔
blouses with “no-iron fabrics,” “Permanent Press,” “Wrinkle
Free,” or “Gentle Cycle” on the care label.
Hand Washables Fabrics made of silk, special-care items marked as “Hand
✔✔
Washable”
Soak Fabrics made of cotton, linen, polyester or nylon
Rinse/Spin Fabrics made of cotton, linen, polyester or nylon ✔✔
Drain/Spin Fabrics made of cotton, linen, polyester or nylon
LAUNDRY TIPS
Preparing clothes for washing
Follow these recommendations to help you prolong the life of
your garments.
■ Close zippers, snaps, and hooks to avoid snagging other
items. Remove pins, buckles, and other hard objects to avoid
scratching the washer interior. Remove non-washable trim
and ornaments.
■ Empty pockets and turn them inside-out.
■ Turn down cuffs; brush away lint and dirt.
■ Turn synthetic knits inside-out to avoid pilling.
■ Tie strings and sashes so they will not tangle.
■ Mend tears, loose hems, and seams.
■ Treat spots and stains.
■ Stained or wet garments should be washed promptly for best
results.
■ Mix large and small items, avoid washing single items, and
load evenly.
■ Wash small items, such as infant socks, in mesh garment
bags. It is recommended that more than one garment bag be
used, and that each garment bag be filled with equal
amounts of material.
Sorting
■ Separate heavily soiled items from lightly soiled ones, even if
they would normally be washed together. Separate lint-givers
(towels, chenille) from lint-takers (corduroy, synthetics,
permanent press). When possible, turn lint-givers inside-out.
■ Separate dark colors from light colors, colorfast items from
noncolorfast items.
■ Sort by fabric and construction (sturdy cottons, knits, delicate
items).
Unloading
■ Remove clothes from washer after the cycle is completed.
Metal objects such as zippers, snaps, and buckles may rust if
left in the washer basket for a long time.
■ When unloading garments, occasionally check under the
rubber rim at the front of the tub for small items.
Loading
Loading suggestions (maximum size loads).
Heavy Work Clothes
4 jeans
4 workpants
4 workshirts
Towels
10 bath towels
10 hand towels
Mixed Load
3 sheets (1 king, 2 twin)
4 pillowcases
3 shirts
3 blouses
2 sweatpants
2 sweatshirts
14 washcloths
9 T-shirts
9 shorts
10 handkerchiefs
16
WASHER CARE
Cleaning Your Washer
Cleaning the exterior
Use a soft damp cloth or sponge to wipe up any spills.
Occasionally wipe the outside of your washer to keep it looking
new. Use mild soap and water. Do not use abrasive products.
Cleaning the interior
Use a soft damp cloth or sponge to occasionally wipe the inner
door to remove any detergent residue. Use mild soap and water.
Do not use abrasive products.
Cleaning the door seal
Use a soft damp cloth or sponge when necessary. Check the fold
of the seal periodically for any foreign objects.
Cleaning the dispenser drawer
The dispenser drawer is removable for easy cleaning.
1. Unlock the dispenser drawer by pressing the Release Lever.
See “Using the Dispenser.” Remove the drawer.
2. Remove the inserts (the siphon from the softener and bleach
compartments and the separator).
3. Wash the parts under running water.
4. Replace the inserts and return the dispenser to the drawer.
Water Inlet Hoses
Replace inlet hoses after five years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear or leaks are found.
When replacing your inlet hoses, record the date of replacement.
Vacation, Storage, and Moving Care
Install and store your washer where it will not freeze. Because
some water may stay in the hoses, freezing can damage your
washer. If storing or moving your washer during freezing weather,
winterize it.
Non-use or vacation care:
Operate your washer only when you are at home. If you will be on
vacation or not using your washer for an extended period of time,
you should:
■ Unplug washer or disconnect power.
■ Turn off the water supply to the washer. This helps avoid
accidental flooding (due to a water pressure surge) while you
are away.
■ Slightly open door to provide ventilation.
To winterize washer:
1. Put 1 qt (1 L) of R.V.-type antifreeze in the drum.
2. Run washer on a DRAIN/SPIN cycle.
3. Unplug washer or disconnect power.
4. Shut off both water faucets.
5. Disconnect water inlet hoses from faucets and drain.
To use washer again:
1. Flush water pipes.
2. Reconnect water inlet hoses to faucets.
3. Turn on both water faucets.
4. Plug in washer or reconnect power.
5. Run the washer through the NORMAL/CASUAL cycle with
½ the normal recommended amount of HE detergent to clean
out antifreeze.
To transport the washer:
1. If washer will be moved during freezing weather, put in 1 qt
(1 L) of R.V.-type antifreeze in the drum. Run washer on a
DRAIN/SPIN cycle.
2. Unplug the power cord.
3. Disconnect the drain hose from the drain system and attach
to rear panel clips.
4. Shut off both water faucets.
5. Disconnect the water inlet hoses from faucets, then drain the
hoses and clip them to the rear panel of the washer.
6. IMPORTANT: Call service. Do not reuse transport bolts. Unit
must be transported in the upright position. To prevent
suspension and structural damage, your machine must by
properly set up for relocation by a certified technician.
Reinstalling the washer
1. Follow the “Installation Instructions” to locate, level and
connect the washer.
2. Run the washer through the NORMAL/CASUAL cycle with
½ the normal recommended amount of HE detergent to clean
the washer and remove the antifreeze, if used.
17
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call...
Washer displaying code message and tone sounds
■ “FH” (Water Inlet Problem—no or insufficient water
supply) Select PAUSE/CANCEL twice to cancel the cycle.
Unplug washer or disconnect power.
Check the following:
Are water faucets completely turned on?
Are screens at inlet hose connection to washer clogged?
Are water inlet hoses kinked?
Are water inlet hoses frozen?
Plug in washer or reconnect power. Re-select cycle and press
HOLD TO START. If the problem remains, call for service.
■ “F02” (Drain Problem)
Select PAUSE/CANCEL twice to cancel the cycle. Unplug
washer or disconnect power.
Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96" (2.4 m) above the floor?
■ “SUD” (Suds Routine)
When excessive suds are detected, a suds routine
automatically starts. This routine removes extra suds and
assures proper rinsing of your garments. "SUD" is displayed
during rinsing and at the end of the cycle to inform you that
Suds Routine was activated. To avoid excessive sudsing,
reduce HE detergent amounts.
■ “F” Variables [F4 to F16] (Electrical Problem)
Select PAUSE/CANCEL twice to cancel the cycle. Select
DRAIN/SPIN if there is excessive water in the washer.
Re-select cycle and select HOLD TO START. If the problem
remains, call for service.
Washer won’t start
■ Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is the washer door firmly closed?
Has a cycle been selected, but HOLD TO START has not
been selected and held for one second?
Was the door open after completion of last cycle?
Washer won’t fill, wash or rinse
■ Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug? Check electrical source or call
electrician.
Are the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Are the water inlet valve screens clogged?
Washer stops
■ Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug?
Check electrical source or call electrician.
Has a fuse blown, or has the circuit breaker tripped?
If problem continues, call electrician.
Are you using an extension cord?
Do not use an extension cord.
Washer won’t drain or spin
■ Is the drain hose clogged, or the end of the drain hose
more than 96" (2.4 m) above the floor?
■ Is your voltage low?
Check electrical source or call electrician. Do not use an
extension cord.
■ Is the “SUD” routine active?
Cycle will complete once extra suds are removed.
■ Is the load balanced?
A single or bulky item may cause imbalance. Add more items
or redistribute the load.
Washer makes noise or vibrates
■ Is the washer level?
The washer must be level. The four feet should be properly
installed, and the nuts should be tightened against the
washer cabinet.
As water is drained from the washer, you may hear air being
pulled through the pump. This happens during the end of
draining. It is normal.
■ Are you washing items with metal snaps, buckles or
zippers?
You may hear metal items touching the washer drum. This is
normal.
■ Is washer installed on a sturdy and solid floor?
Refer to the “Installation Instructions” for flooring
requirements. Noise and vibration may be reduced by placing
a piece of ¾" (19.1 mm) plywood underneath your washer.
The plywood may extend underneath both washer and dryer
to keep them at equal heights.
Washer leaks
■ Check household plumbing for leaks.
18
Dispensers clogged or leaking
■ Are the laundry products in the correct dispenser
compartment?
Add the correct amounts of HE detergent, fabric softener or
liquid chlorine bleach to the correct compartments. Add
powdered or liquid color-safe bleach to the detergent
compartment.
with powdered detergent or match liquid color-safe bleach
with liquid detergent.
■ Is the detergent separator in the correct position?
Separator should be in the front position when using liquid
detergent and in the back position when using powdered
detergent.
Be sure to match powdered color-safe bleach
■ Is there above average iron (rust) in water?
You may need to install an iron filter.
■ Did you properly sort the load?
Sort dark clothes from whites and lights.
■ Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
■ Did you use a fabric softener dispensing ball?
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
■ Did you use powdered detergent in a low-speed cycle?
Consider using liquid detergent.
Load is wrinkled
Load too wet
■ Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed.
■ Did you wash a single item or bulky items or have you
overloaded the washer?
A single item, bulky items, or overloading may cause
imbalance. Add items or try to evenly distribute your wet
laundry in the drum, and start a DRAIN/SPIN cycle. If the
laundry is still wet, take half of the load out of the washer and
try again.
Residue or lint on load
■ Did you add detergent to the dispenser?
For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
■ Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also, sort by color.
■ Did you overload the washer?
Do not overload the washer. The washer can be fully loaded,
but not tightly packed. The wash load must be balanced. Lint
can be trapped in the load if overloaded.
■ Check the following:
Was paper or tissue left in pockets?
■ Did you use enough detergent?
Follow manufacturer’s directions. Use enough detergent to
hold the lint in the water.
■ Is your water colder than 70°F (21°C)?
Wash water colder than 70°F (21°C) may not completely
dissolve the detergent.
■ Are you using a low speed wash cycle?
Powdered detergents may not dissolve well in a slow-speed
cycle. For best results, use liquid detergent for slow-speed
cycles such as Delicate and Hand Washables.
■ Did you unload the washer promptly?
Unload the washer as soon as it stops.
■ Did you use the right cycle for the load being washed?
Use the Delicate cycle or another cycle with a low spin speed
to reduce wrinkling.
■ Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should tumble freely during washing.
Gray whites, dingy colors
■ Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
■ Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
■ Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
Cycle too long
■ Is “SUD” shown in the display?
Excessive sudsing has been detected, and a suds routine has
been started to reduce excessive suds. This routine will add
time to the original cycle.
■ Did the load cause imbalance?
When too much imbalance occurs, an imbalance routine will
start to redistribute the load. During the imbalance routine the
time displayed may pause until this activity is complete, then
resume with the remainder of the cycle.
■ Did you wash a large load using a gentle cycle?
When using the Hand Washables or Delicate cycles, use
small loads. This ensures a gentle wash for your garments
without increasing cycle times.
Stains on load
■ Did you add detergent to the dispenser?
For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
■ Did you use enough detergent?
Use enough detergent to remove soil and hold it in suspension.
For best performance, use a High Efficiency detergent.
Follow manufacturer’s recommendations for the type of load
you are washing.
Door locked at end of wash cycle
■ Did all of the water drain out of the washer during the
spin?
Select DRAIN/SPIN to remove any water remaining in the
washer. The washer door will unlock at the end of the drain.
19
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP
and work right because they are made with the same precision
used to build every new WHIRLPOOL
To locate FSP replacement parts in your area:
In the U.S.A., call the Customer Interaction Center at
1-800-253-1301, or your nearest designated service center.
In Canada, call 1-800-807-6777, or your nearest designated
service center.
Call the Whirlpool Customer Interaction Center toll free:
1-800-253-1301.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances
■ Installation information
■ Use and maintenance procedures
■ Accessory and repair parts sales
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
■ Referrals to local dealers, repair parts distributors, and
service companies
Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service anywhere in
the United States.
To locate the Whirlpool designated service company in your area,
you can also look in your telephone directory Yellow Pages.
®
factory specified parts. These parts will fit right
®
appliance.
In the U.S.A.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada Inc. Customer Interaction Center toll
free:
1-800-461-5681 Monday to Friday 8:00 a.m. - 6:00 p.m. (EST).
Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances
■ Referrals to local dealers
For service in Canada
Call 1-800-807-6777. Whirlpool Canada Inc. designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool Canada
Inc. with any questions or concerns at:
Customer Interaction Center
Whirlpool Canada Inc.
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
20
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