Whirlpool CAE2745FQ Maintance Manual

	High-Efficiency	Laveuse à chargement
			par le dessus
	Top-Loading Washer
		À haute efficacité
	Use and Care Guide
		Guide d’utilisation
			et d’entretien

Para una versión de estas instrucciones en español, visite www.whirlpool.com

Table of Contents

Table des matières

WASHER SAFETY..........................................................	2
CONTROL PANEL AND FEATURES.............................	4
CYCLE GUIDE................................................................	5
USING YOUR WASHER.................................................	6
WASHER MAINTENANCE.............................................	9
TROUBLESHOOTING..................................................	10
WARRANTY.................................................................	14
ASSISTANCE OR SERVICE.........................	Back Cover

SÉCURITÉ DE LA LAVEUSE.......................................	15
TABLEAU DE COMMANDE ET
CARACTÉRISTIQUES.................................................	17
GUIDE DE PROGRAMMES.........................................	18
UTILISATION DE LA LAVEUSE...................................	19
ENTRETIEN DE LA LAVEUSE.....................................	22
DÉPANNAGE................................................................	24
GARANTIE....................................................................	29
ASSISTANCE OU SERVICE............	Couverture arrière

W10837923A W10881955A-SP

Washer Safety

2

Model and Serial Number Location

Model and serial number plate

For future reference, please record the numbers below:

Model Number ___________________________________________

Serial Number ___________________________________________

Key Code Number _______________________________________

3

Control Panel and Features

1		2

4 3

Not all features and options are available on all models.

Appearance may vary.

1WASH CYCLE KNOB

Use the Wash Cycle knob to select cycles on your washer. Knob does not advance during the progress of the cycle –

see cycle status lights for each stage of the process. See “Cycle Guide” for detailed descriptions of cycles.

Select the cycle most suitable for your load. Items need to move freely. Tightly packing can lead to poor cleaning performance and may increase wrinkling and tangling.

2TEMPERATURE

Temperature senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results, and following the garment label instructions, use the warmest wash water safe for your fabric.

•Normal Eco, Warm, and Hot water may be cooler than your previous washer. Deep Water cycles will provide higher temperatures for the wash cycle.

•Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

3START BUTTON

Press to start the selected cycle. To unlock the lid during Final Spin, press and hold for 3 seconds to pause the cycle. Press and hold for 10 seconds to cancel a cycle.

NOTE: The lid will unlock once the basket stops spinning.

4 CYCLE STATUS LIGHTS INDICATOR

The Cycle Status lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

IN USE

This LED illuminates after the cycle starts and remains illuminated until the cycle is complete.

SOAK/WASH

This LED remains illuminated during the Wash portion of the cycle.

RINSE

This LED remains illuminated during the Rinse portion of the cycle. Fabric softener can be added at this stage of the cycle.

FINAL SPIN/LID LOCKED

The Final Spin LED and the Lid Locked LED will both remain illuminated during this portion of the cycle. If you need to open the lid prior to cycle completion, press and hold START for 3 seconds.

DONE

This LED illuminates when the cycle is complete and will turn off when the lid is open.

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Cycle Guide

For best fabric care, choose the cycle that best fits the load being washed.

Not all cycles and options are available on all models.

		Wash	Spin
Items to wash:	Cycle:	Temperature*:	Speed:	Cycle Details:
Cottons, linens	Normal Eco	Hot	High	Use this cycle for normally soiled cottons.
		Warm
		Cool
		Cold
		Tap Cold
Mixed-garment	Mixed	Hot	High	Use this cycle for a wide variety of mixed-garment loads.
loads		Warm		This cycle features a deep bath rinse.
		Cool
		Cold
		Tap Cold
Sturdy items and	Heavy Duty	Hot	High	Use this cycle for heavily soiled or sturdy items. This cycle
mixed-garment		Warm		features a deep bath rinse.
loads		Cool
		Cold
		Tap Cold
No-iron fabrics,	Delicates	Hot	Low	Use this cycle to wash lightly soiled loads of no-iron fabrics
perm. press,		Warm		such as sport shirts, blouses, casual business clothes,
synthetics,		Cool		permanent press, and blends. Also use to wash lightly soiled
machine-wash		Cold		garments indicating "Machine Washable Silks" or "Gentle"
silks, hand-washed		Tap Cold		cycle on the care label. Place small items in mesh garment
fabrics				bags before washing. This cycle features a deep bath rinse.
Large items	Bulky	Hot	High	Use this cycle to wash large items such as jackets and small
such as sheets,		Warm		comforters. The washer will fill with enough water to wet
sleeping bags,		Cool		down the load before the Wash portion of the cycle begins
small comforters,		Cold		and uses a higher water level than other cycles.
jackets, small		Tap Cold
washable rugs
Swimsuits and	Rinse & Spin	Cold	High	Use this cycle to wash swimsuits or items requiring rinsing
items requiring rins-				without detergent. The washer combines a rinse and a high-
ing without deter-				speed spin for loads requiring an additional rinse cycle or
gent				to complete a load after a power interruption. Also, use this
				cycle for loads that require rinsing only.
Hand-washed items	Drain & Spin	N/A	High	Use this cycle to drain the washer after cancelling a cycle
or dripping wet				or completing a cycle after a power interruption. This cycle
items				uses a high-speed spin to reduce drying times for heavy
				items or hand-washed items.
*All rinses are cold.

5

Using Your Washer

1. Sort and prepare your laundry

•Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.

•Sort items by recommended cycle, water temperature, and colorfastness.

•Separate heavily soiled items from lightly soiled.

•Separate delicate items from sturdy fabrics.

•Do not dry garments if stains remain after washing, because heat can set stains into fabric.

•Treat stains promptly.

•Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

•Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

•When washing waterproof or water-resistant items, load evenly.

•Use mesh garment bags to help avoid tangling when washing delicate or small items.

•Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

•For best performance, heavier Items like jeans, towels, and blankets should be placed in first so they are at the bottom of the mixed load.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

2.	Add laundry products

IMPORTANT: Add a measured of amount of detergent or single-dose laundry packet into the basket.

If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.

If using liquid chlorine bleach (optional), manually add product to wash water.

Do not overfill, dilute, or use more than 1 cup (250 mL) of liquid chlorine bleach. Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use. Manufacturer suggests using HE detergent.

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3. Load laundry into washer

5. Select cycle

Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap

large items such as sheets around the agitator; load them in loose piles around the sides of the basket. Try mixing different sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling. Load heavier items in first. Do not load above agitator cap. Do not load clothes above white inner collar.

4. Adding fabric softener to optional dispenser

Pour a measured amount of liquid fabric
softener into dispenser; always follow
manufacturer’s directions for correct amount
of fabric softener based on your load size.	MAX FILL

Dilute liquid fabric softener by filling the

dispenser with warm water until liquid reaches the underside of the rim. See max fill line arrows.

Adding Liquid Fabric Softener Manually to Wash Load

During the final rinse, wait until the washer has completed filling. At that time, water valve will shut off and you will not hear any water entering the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close lid.

Appearance may vary.

Turn Cycle knob to choose your wash cycle. For more information, see “Cycle Guide.”

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6. Select TEMPERATURE					7. Press START to begin wash cycle

Once you select a cycle, select the desired wash temperature by turning the Temperature knob to the appropriate setting based on your load. All rinses are tap cold.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Temperature	Suggested Fabrics
Hot	Whites and pastels
Some cold water is added to save	Durable garments
energy. This will be cooler than your hot	Heavy soils
water heater setting.
Warm	Bright colors
Some cold water will be added, so this	Moderate to light
will be cooler than what your previous	soils
washer provided.
Cool	Colors that bleed
Warm water may be added to assist	or fade
in soil removal and to help dissolve	Light soils
detergents.
Cold	Dark colors that
This is the temperature from your faucet.	bleed or fade
If your tap cold water is less than 50°F	Light soils
(10°C), warm water may be added to
assist in soil removal and help dissolve
detergent.
Tap Cold	Dark colors that
This is the temperature from your faucet.	bleed or fade
	Light soils

Press the Start button to start the wash cycle. When the cycle has finished, the Done indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and avoid rusting of metal hooks, zippers, and snaps.

8

Washer Maintenance

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at Its Best

1.Always follow the detergent manufacturer’s instructions regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer which,

in turn, may result in undesirable odor.

2.Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3.Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended cleaning procedure:

Recommended Cycle for Cleaning the Washer

For optimal cleaning use chlorine bleach:

a.Open the washer lid and remove any clothing or items.

b.Add 1 cup (236 mL) of liquid chlorine bleach to the wash basket.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c.Close the washer lid.

d.Do not add any detergent or other chemical to the washer when following this procedure.

e.Select the Heavy Duty cycle.

f.Press the Start button to start the cycle.

NOTE: Do not interrupt cycle.

Cleaning the Optional Fabric Softener Dispenser

After a period of using your washer, you may find some residue buildup in the dispenser. To remove residue from the dispenser, wipe with a damp cloth and towel dry. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

NOTE: The Clean Washer cycle should be used 1 or 2 times a year. Check the Tech Sheet for access to the Clean Washer cycle in the Diagnostic Test Mode.

NON-USE AND VACATION CARE

If moving, or not using your washer for a period of time, follow these steps:

1.Unplug or disconnect power to washer.

2.Turn off water supply to washer, to avoid flooding due to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1.Shut off both water faucets; disconnect and drain water inlet hoses.

2.Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

a wash cycle for about 30 seconds to mix antifreeze and remaining water.

3.Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1.Shut off both water faucets. Disconnect and drain water inlet hoses.

2.If washer will be moved during freezing weather, follow “Winter Storage Care” directions before moving.

3.Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4.Unplug power cord.

5.Place inlet hoses and drain hose inside washer basket.

6.Drape power cord over edge and into washer basket.

7.Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

8.Reinstall bottom shipping cone if available.

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REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to Installation Instructions to locate, level, and connect washer.

2. Before using again, run washer through the following recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run washer through Normal cycle to clean washer and remove antifreeze, if used. Use half the manufacturer’s recommended amount of detergent for a medium-size load.

Troubleshooting

Before calling for service on your washer, please try the solutions suggested in this section.

If you experience	Possible Causes	Solution
Vibration or Shaking

Check the following for proper installation or see “Using Your Washer” section.

Feet may not be in contact with the	Front and rear feet must be in firm contact with floor, and
floor and locked to cabinet.	washer must be level to operate properly.
Washer may not be level.	Check floor for flexing or sagging. If flooring is uneven, a 3/4"
	(19 mm) piece of plywood under your washer will reduce sound.
	See “Level the Washer” in Installation Instructions.
Load could be unbalanced or	Load dry items in loose heaps evenly around basket wall.
twisted.	Adding wet items to washer or adding more water to basket
	could unbalance washer.
	Wash smaller loads to reduce imbalance.
	Do not tightly pack. Avoid washing single items.
	Use Heavy Duty cycle for oversized, non-absorbent items such
	as comforters or poly-filled jackets.
	See “Cycle Guide” and “Using Your Washer” in this Use and
	Care Guide.

Noises

Clicking or metallic	Objects caught in washer drain	Empty pockets before washing. Loose items such as coins
noises	system.	could fall between basket and tub or may block pump.
		It may be necessary to call for service to remove items.
		It is normal to hear metal items on clothing such as metal snaps,
		buckles, or zippers touch against the basket.
Gurgling or humming	Washer may be draining water.	It is normal to hear the pump making a continuous humming
		sound with periodic gurgling or surging as final amounts of
		water are removed during the Drain & Spin cycles.
Humming	Load sensing may be occurring.	You may hear the hum of the sensing spins after you have
		started the washer. This is normal.
Water Leaks
Check the following for	Washer not level.	Water may splash off basket if washer is not level. Check that
proper installation:		load is not unbalanced or tightly packed.
	Fill hoses not attached tightly.	Tighten fill-hose connection.

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