Whirlpool 8TWTW4955JW, 8TWTW6000JW Owner's Manual

Top-Loading High Efficiency

Low-Water Washer

Use and Care Guide

Model : 8TWTW4955JW/8TWTW6000JW

www.whirlpool.com.tw

W11317127C

Table of Contents

WASHER SAFETY..............................................................	3
WHAT’S NEW UNDER THE LID?......................................	4
CONTROL PANEL AND FEATURES.................................	5
CYCLE GUIDE....................................................................	7
USING YOUR WASHER.....................................................	8
WASHER MAINTENANCE....................................................	11
TROUBLESHOOTING............................................................	13
ASSISTANCE OR SERVICE.............................................	33

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Designed to use only HE High Efficiency detergents.

HE

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

If the power supply cord damaged, it must be replaced by manufacturer or its service agent or similarly quali ed person in order to avoid a hazard.

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What’s New Under the Lid?

Cleaning with Less Water

Washplate

Traditional agitator-style	Washer with low-water
washer	washplate wash system

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size. No water-level selector is needed.

For best performance, evenly load items in loose heaps around the washplate.

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not indicate that more items should be added.

IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Automatic Load Size Sensing

Once you start the cycle, the washer will fill to the water level. When the washer is done filling, it will start to agitate after it determines the correct level for the load. The washer will then fill to the appropriate water level based on the load size.

This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use and do not go over the Max line.

Use only High Efficiency (HE) detergent.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. This low water wash also allows the clothing to move in a more effective way to remove soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and pauses different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the agitator tests for load balance or moves the load. Sometimes, you may hear nothing as the washer determines the correct water level for the load and allows the load to soak.

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Control Panel and Features

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1SOIL LEVEL

Select the setting most suitable for your load. For heavily soiled and sturdy fabrics, select Heavy Soil Level for more wash time. For lightly soiled and delicate fabrics, select Light Soil Level for less wash time. A lighter soil-level setting will help reduce tangling and wrinkling.

2WASH TEMP

Wash Temp senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the

garment label instructions, use the warmest wash water safe for your fabric.

■On some models and cycles, warm and hot water may be cooler than your previous washer.

■Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

3WASH CYCLE KNOB

Use the Wash Cycle knob to select cycles on your washer. See “Cycle Guide” for detailed descriptions of cycles.

4RINSE OPTIONS

The following options may be added to most cycles. See “Cycle Guide” for additional details.

1 RINSE

This option is used to limit a cycle to one rinse.

2 RINSES

This option can be used to automatically add a second rinse to most cycles.

1 RINSE with SOFTENER

This option must be selected if using fabric softener during a cycle. It ensures that the water levels are correct for optimal fabric softener distribution.

2 RINSES with SOFTENER

This option turns on both the fabric softener and the 2 Rinses option.

5PRESOAK

Use this option to add an extra soak period to any cycle to help loosen tough stains. The washer will fill and then alternate between a soak and a gentle agitation before beginning the selected cycle.

6START/PAUSE BUTTON

Press to start the selected cycle; press again to pause the cycle and unlock the lid.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid.

7 PROGRESS INDICATOR LIGHTS

The Progress Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING

When the Start/Pause button is pressed, the washer will fill to an initial water level and begin sensing to determine the load size. The washer will then continue filling to the appropriate water level based on load size and proceed to Wash.

If the lid is opened or the Start/Pause button is pressed, the cycle will pause. Closing the lid and/or pressing the Start/Pause button will resume the cycle. If the cycle remains paused with the lid open for 10 minutes, the washer will pump out the water.

WASH

During the first stage of the sensing/wash cycle, water will partially fill the washer and begin to move the load. It is normal to have the sensing light on during this stage. You will hear the agitator rotate followed by a several second pause. This process will repeat for several minutes, allowing the entire load to become saturated. The lower water level combined with HE detergent at this stage allows for concentrated cleaning. It is normal for the

load to be above the water line during this stage. At the beginning of the second stage, the washer will add water to the correct level based on the load size. You will hear the agitator increase speed during this stage of the wash cycle. The motor sounds may change at different stages in the wash cycle.

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RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briefly (short hum) to move the basket while filling.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on. For best results, promptly remove the load.

LOCKED

The Lock feature allows for higher spin speeds. When lit, the lid is locked and cannot be opened without pausing the cycle. When the light is off, the lid can be opened.

To open the lid after it has been locked, press START/PAUSE. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/PAUSE while the lid is closed to resume the cycle.

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Cycle Guide

For best fabric care, choose the cycle that best fits the load being washed. Recommended settings for best performance are shown in Bold.

Not all cycles and options are available on each cycle. Not all settings and options are available on each cycle.

Items to wash:	Cycle:	Wash Temp*:	Spin	Cycle Details:
			Speed**:
Large items such	Bulky Items/	Hot	Low	Use this cycle to wash large items such as jackets and small
as sheets, sleeping	Sheets	Warm		comforters. The washer will fill with enough water to wet
bags, small		Cool		down the load before the wash portion of the cycle begins,
comforters, jackets,		Cold		and uses a higher water level than other cycles.
small washable rugs		Tap Cold
Sturdy fabrics,	Heavy Duty	Hot	High	Provides maximum wash time and action for tough stains
colorfast items,		Warm		and soils. Use this cycle for heavily soiled or sturdy items.
towels, jeans		Cool		Water-level sensing process may take longer for some items
		Cold		than for others because they will absorb more water than
		Tap Cold		other fabric types.
Casual and mixed	Deep Water	Hot	High	Provides additional water and alternating wash action for
loads, jeans, towels,	Wash	Warm		heavily soiled mixed loads. Water-level sensing process may
sturdy fabrics		Cool		take longer for some items than for others because they will
		Cold		absorb more water than other fabric types.
		Tap Cold
Cottons, linens, and	Normal	Hot	High	Use this cycle for normally soiled cottons and mixed-fabric
mixed-item loads		Warm		loads.
		Cool
		Cold
		Tap Cold
Bright or darkly	Cold Wash	Cold	High	Cold water with an additional wash action gently lifts stains
colored cottons,				while caring for fabrics. Settings may be adjusted as desired
linens, casual and				but must use only cold water settings.
mixed loads
No-iron fabrics,	Casual	Hot	Low	Use this cycle to wash loads of no-iron fabrics such as sport
cottons, perm.		Warm		shirts, blouses, casual business clothes, permanent press,
press, synthetics		Cool		and blends.
		Cold
		Tap Cold
Machine-wash silks,	Delicate	Hot	Low	Use this cycle to wash lightly soiled items indicating
hand-wash fabrics		Warm		“Machine Washable Silks” or “Gentle” cycle on the care
		Cool		label. Place small items in mesh garment bags before
		Cold		washing. This cycle uses a higher, preset water level.
		Tap Cold
Small loads,	Quick Wash	Hot	High	Use this cycle to wash small, lightly soiled loads of 2-3 items
cottons, polyester,		Warm		that are needed in a hurry.
perm. press		Cool
		Cold
		Tap Cold
Heavily soiled	Soak	Hot	No Spin	Use this cycle to soak small spots of set in stains on fabrics.
fabrics		Warm		The washer will use intermittent agitation and soaking. After
		Cool		time has expired, water will drain, but the washer will not
		Cold		spin. Cycle is complete.
		Tap Cold
Hand-washed items	Drain &	N/A	High	This cycle uses a spin to shorten drying times for heavy
or dripping-wet	Spin			fabrics or special-care items washed by hand. Use this
items				cycle to drain washer after canceling a cycle or completing a
				cycle after a power failure.
Swimsuits and	Rinse &	Cold rinse only	High	Combines a rinse and high-speed spin for loads requiring
items requiring	Spin			an additional rinse cycle. Use this cycle to complete a load
rinsing without				after power interruption or for loads that require rinsing only.
detergent
No clothes in	Clean Washer	Hot	Low	Use this cycle every 30 washes to keep the inside of your
washer	with	Warm		washer fresh and clean. This cycle uses a higher water level.
	affresh	Cool		Use with affresh Washer Cleaner tablet or liquid chlorine
		Cold		bleach to thoroughly clean the inside of your washer. This
		Tap Cold		cycle should not be interrupted. See “Washer Care.”
				IMPORTANT: Do not place garments or other items in the
				washer during the Clean Washer with affresh cycle. Use this
				cycle with an empty wash tub.

*All rinses are cold.

**Spin speed is integrated into the cycle and can not be selected.

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Using Your Washer

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil.

Do not dry anything that has ever had any type of oil on it (including cooking oils).

Doing so can result in death, explosion, or fire.

1. Sort and prepare your laundry

■Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds.

■Sort items by recommended cycle, water temperature, and colorfastness.

■Separate heavily soiled items from lightly soiled.

■Separate delicate items from sturdy fabrics.

■Do not dry items if stains remain after washing, because heat can set stains into fabric.

■Treat stains promptly.

■Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

■Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

■When washing water-proof or water-resistant items, load evenly. See “Cycle Guide” for tips and more information on using the Bulky Items cycle.

■Use mesh item bags to help avoid tangling when washing delicate or small items.

■Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

Always read and follow fabric care label instructions to avoid damage to your items.

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

2. Add laundry products

Add a measured amount of HE detergent or single-dose laundry packet into the basket.

If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.

IMPORTANT: Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance.

NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use.

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3. Load laundry into washer

For best performance, load items in loose heaps evenly around the

washplate. Try mixing different sized items to reduce tangling.

IMPORTANT: Items need to move freely for best cleaning and to reduce wrinkling and tangling.

4. Add liquid chlorine bleach to dispenser, if desired

Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

5. Add fabric softener, if desired

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During the final rinse, wait until the washer has completed filling and press the START/

PAUSE button to pause the washer. Lift the lid and add the measured, recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press the START/PAUSE button again to start the washer.

IMPORTANT: Rinse option must be selected to 1 Rinse with Softener or 2 Rinses with Softener to ensure proper distribution at correct time in cycle. Do not overfill or dilute.

6. Select cycle

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Turn cycle knob to choose your wash cycle.

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7. Select SOIL LEVEL

Once you select a cycle, select the soil level by turning the Soil Level knob to the desired setting.

9. Select cycle options, if desired

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If you would like to add an extra rinse, fabric softener, or extra soak period to any cycle, turn the knob to desired setting.

8. Select WASH TEMP

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Once you select a cycle, select the wash temperature by turning the Wash Temp knob to the desired setting.

Always read and follow fabric care label instructions to avoid damage to your items.

	Wash Temp	Suggested Fabrics
	Hot	Whites and pastels
	Some cold water is added to save
		Durable items
	energy. This will be cooler than
	your hot water heater setting.	Heavy soils
	Warm
	Some cold water will be added, so	Bright colors
	this will be cooler than what your
	previous washer provided.	Moderate to light soils
	Cool
	Warm water is added to assist in	Colors that bleed
	soil removal and to help dissolve	or fade
	detergents.	Light soils
	Cold
	Warm water may be added to	Dark colors that
	assist in soil removal and to help	bleed or fade
	dissolve detergents.	Light soils
	Tap Cold
	This is the temperature from your	Dark colors that
	faucet.	bleed or fade
		Light soils

10. Press START/PAUSE

to begin wash cycle

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Press the START/PAUSE button to start the wash cycle. When the cycle has finished, the Done indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and prevent rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add items

If you need to open the lid to add 1 or 2 missed garments: Press START/PAUSE. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Add garments, close lid, and press START/PAUSE again to restart the cycle.

If lid is left open for more than 10 minutes the water will pump out automatically.

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Washer Maintenance

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1.Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2.Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3.Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles,

whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with affresh Washer Cleaner

or liquid chlorine bleach to clean the inside of the washer.

Begin procedure

1.Affresh Washer Cleaner Cycle Procedure (Recommended for Best Performance):

a.Open the washer lid and remove any clothing or items.

b.Place an affresh Washer Cleaner tablet in the bottom of the washer basket.

c.Do not place an affresh Washer Cleaner tablet in the detergent dispenser.

d.Do not add any detergent or other chemical to the washer when following this procedure.

e.Close the washer lid.

f.Select the Clean Washer cycle.

g.Press the START/PAUSE button to begin the cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL. After the Clean Washer cycle has stopped, run a Rinse & Spin cycle to rinse cleaner from washer.

WASHER CARE (cont.)

2.Chlorine Bleach Procedure (Alternative):

a.Open the washer lid and remove any clothing or items.

b.Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c.Close the washer lid.

d.Do not add any detergent or other chemical to the washer when following this procedure.

e.Select the Clean Washer cycle.

f.Press the START/PAUSE button to begin the cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL. After the Clean Washer cycle has stopped, run a Rinse & Spin cycle

to rinse cleaner from washer.

Description of Clean Washer Cycle Operation:

1.This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.

2.During this cycle, there will be some agitation and spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may find some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

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