WASHER SAFETY ��������������������������������������������������������������2
SPECIFICATIONS ���������������������������������������������������������������3
WHAT'S NEW UNDER THE LID? ��������������������������������������3
CONTROL PANEL AND FEATURES ���������������������������������4
CYCLE GUIDE ��������������������������������������������������������������������6
USING YOUR WASHER �����������������������������������������������������7
WASHER MAINTENANCE �����������������������������������������������10
TROUBLESHOOTING ������������������������������������������������������12
superior Manual
de uso y cuidado
Este manual contiene información útil;
por favor léalo antes de operar su lavadora.
Índice
SEGURIDAD DE LA LAVADORA �������������������������������������16
ESPECIFICACIONES �������������������������������������������������������17
¿QUÉ HAY DE NUEVO DEBAJO DE LA TAPA? �������������17
PANEL DE CONTROL Y CARACTERÍSTICAS ���������������18
GUÍA DE CICLOS �������������������������������������������������������������20
USO DE SU LAVADORA ��������������������������������������������������21
MANTENIMIENTO DE LA LAVADORA ���������������������������24
SOLUCIÓN DE PROBLEMAS ������������������������������������������26
W10807906A
Washer Safety
2
Specications
The units described in this Use and Care Guide are sold in multiple regions with different requirements for
measuring capacity�
Capacity Measure
Dry Linen Capacity: A weight measure that reflects a
maximum load size that can be loaded into the washer.
NOM Capacity: A weight measure based on the Mexican
norm (NMX-J-521/1). This standard also applies in Colombia.
1CWTW4815, 1CWTW4845, 2DWTW4705, 2DWTW4845
What’s New Under the Lid?
Your new washer will operate differently than your past agitator-style washer.
Lid Lock
To allow for higher spin speeds, the lid will lock and the
Lid Locked light will turn on. When this light is lit, the lid is
locked and cannot be opened. When this light is blinking,
the washer is paused. When this light is off, the lid can
be opened.
The lid will remain unlocked through the wash cycle, then
lock before the first spin cycle begins. The lid will remain
locked throughout the remainder of the cycles.
If you need to open the lid to add a garment after the lid
has locked, you must press Start/Stop and wait for the lid
to unlock. The lid will only unlock after washer movement
has stopped. Depending on when in the cycle you try to
pause, it may take several seconds to several minutes for
the lid to unlock. Press Start/Stop to resume the cycle.
IMPORTANT: After the washer basket fills to the
selected water level, the lid must be closed before
the wash cycle can start.
Sounds
At different stages of the wash cycle, you may
hear sounds and pauses that are different from those
of your previous washer. For example, you may hear a
clicking and hum at the beginning of the cycle as the lid
lock goes through a self-test. There will be different kinds
of humming and whirring sounds as the agitator tests for
load balance or moves the load. And, sometimes, you
may hear nothing at all as the washer allows time for
clothes to soak.
Models
15 kg (33 lb)
17 kg (37 lb)
3
Control Panel and Features
1
1
2
2
35
54
8
7
4
6
Not all features and options are available on all models. Appearance may vary.
LOAD SIZE
1
Select the setting most suitable for your load. Small
will add a low amount of water for smaller loads and Ex
Large will add the most amount of water for large or bulky
loads. Items need to move freely. Tightly packing can lead
to poor cleaning performance and may increase wrinkling
and tangling.
WASH TEMP
2
Wash Temp senses and maintains uniform water
temperatures by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following
the garment label instructions, use the warmest wash
water safe for your fabric.
• On some models and cycles, warm and hot water may
be cooler than your previous washer.
• Even in a cold and cool water wash, some warm water
may be added to the washer to maintain a minimum
temperature.
8
7
3
SOIL LEVEL (on some models)
This option allows you to set the soil level based on the
degree of dirt for the load you are washing.
EXTRA RINSE
4
This option can be used to automatically add a second rinse
to most cycles.
5
WASH CYCLE KNOB
Use the Wash Cycle knob to select cycles on your washer.
Knob does not advance during the progress of the cycle, see
cycle status/progress lights for each stage of the process.
See “Cycle Guide” for detailed descriptions of cycles.
START/STOP BUTTON
6
Press to start the selected cycle; press again to pause the
cycle and unlock the lid. Press and hold for 3 seconds
to cancel a cycle.
NOTE: If the washer is spinning, it may take several
minutes to unlock the lid.
6
4
LOCKED/LID LOCKED
7
To allow for higher spin speeds, the lid
will lock and the Lid Locked light will turn
on. When this light is lit, the lid is locked
and cannot be opened. When this light is
blinking, the washer is paused. When this
light is off, the lid can be opened.
If you need to open the lid, press
START/STOP. The lid will unlock once
the washer movement has stopped.
This may take several minutes if the
load was spinning at high speed.
Press START/STOP again to resume
the cycle.
CYCLE STATUS/PROGRESS LIGHTS INDICATOR
8
The Cycle Status/Progress Lights show the progress
of a cycle. At each stage of the process, you may
notice sounds or pauses that are different from
traditional washers.
SENSING FILL
When the Start/Stop button is pressed, the washer
will fill to the selected water level. If the lid is closed
when the washer is done filling, the washer will begin
operation.
If the lid is opened or the START/Pause button is
pressed, the cycle will pause. Closing the lid and/
or pressing the START/Pause button will resume the
cycle. If the cycle remains paused with the lid open
for 10 minutes, the washer will pump out the water.
NOTE: The lid will remain unlocked throughout the
wash cycle, then lock before the first spin cycle begins.
WASH
You will hear the agitator moving the load. The motor
sounds may change at different stages in the cycle.
The wash time is determined by the selected soil level.
RINSE
You will hear sounds similar to the wash cycle as the washer
rinses and moves the load. You may hear the motor turning
on briefly (short hum) to move the basket while filling.
Some cycles use spray rinsing. After draining and spinning
out wash water, the washer will continue to spin and spray
in rinse water for the entire rinse time.
SPIN/FINAL SPIN
The washer spins the load at increasing speeds for proper
water removal, based on the selected cycle and spin speed.
DONE/CYCLE COMPLETE
Once the cycle is complete, this light will come on. Remove
the load promptly for best results.
5
Cycle Guide
For best fabric care, choose the cycle that best fits the load being washed. Not all cycles and options are available on all models.
Items to wash:Cycle:Temperature*:Spin
Machine-wash
silks, hand-washed
fabrics
Sturdy fabrics,
colorfast items,
towels, jeans
Cottons, linens,
towels, and mixed
garment loads
Large items such as
sleeping bags, small
comforters, jackets
Bright or darkly
colored cottons,
linens, casual and
mixed loads
Heavily soiled
white fabrics
Small loads,
cottons,
polyester,
perm press
Heavily soiled fabricsSoakHot
Fabrics requiring
washing only
Swimsuits and items
requiring rinsing
without detergent
Hand-washed
garments or dripping
wet items
*All rinses are cold.
DelicateHot
Warm
Cool
Cold
JeansHot
Warm
Cool
Cold
TowelsHot
Warm
Cool
Cold
Bulky ItemsHot
Warm
Cool
Cold
ColorsColdHighCold water with an additional wash action gently lifts
WhitesHot
Warm
Cool
Cold
Quick WashHot
Warm
Cool
Cold
Warm
Cool
Cold
Wash OnlyHot
Warm
Cool
Cold
Rinse &
Spin
Drain &
Spin
Cold rinse onlyHighCombines a rinse and high speed spin for loads requiring
N/AHighThis cycle uses a spin to shorten drying times for heavy
Cycle Details:
Speed:
LowUse this cycle to wash lightly soiled garments indicating
“Machine Washable Silks” or “Gentle” cycle on the care
label. Place small items in mesh garment bags before
washing.
HighProvides maximum wash time and action for tough stains
and soils. Use this cycle for heavily soiled or sturdy items.
Water-level sensing process may take longer for some items
than for others because they will absorb more water than
other fabric types.
HighUse this cycle for medium soiled cottons and mixed
fabric loads.
LowUse this cycle to wash large items such as jackets and small
comforters. The washer will fill with enough water to wet
down the load before the wash portion of the cycle begins.
Do not tightly pack basket.
stains while caring for fabrics. Settings may be adjusted as
desired, but must use only cold water settings.
HighProvides maximum wash action for heavily soiled garments
The washer will fill in stages, providing maximum care and
cleaning power for garments. If desired, add liquid chlorine
bleach, non-chlorine bleach or Oxi products to the liquid
bleach dispenser for maximum dirt and stain removal.
HighUse this cycle to wash small, lightly soiled loads of 2-3 items
that are needed in a hurry.
No SpinUse this cycle to soak small spots of set in stains on fabrics.
The washer will use intermittent agitation and soaking. After
time has expired, water will drain, but the washer will not
spin. Cycle is complete.
No SpinUse this cycle when only the wash cycle is required. The
washer will fill in stages, then begin the wash cycle. Once
the wash cycle is complete, the washer will show that it's
ready. Water will not drain for 12 hours if the lid remains
closed. If the lid is open, water will drain after 10 minutes.
an additional rinse cycle or to complete a load after power
interruption. Also use for loads that require rinsing only.
fabrics or special-care items washed by hand. Use this
cycle to drain washer after cancelling a cycle or completing
a cycle after a power failure.
6
Using Your Washer
1� Sort and prepare your laundry
• Empty pockets. Loose change, buttons, or any small
object can pass under the agitator and become trapped,
causing unexpected sounds.
• Sort items by recommended cycle, water temperature,
and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry garments if stains remain after washing,
because heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items
during washing.
Helpful Tips:
• When washing water-proof or water-resistant items,
load evenly.
• Use mesh garment bags to help avoid tangling when
washing delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers
from lint-givers. Synthetics, knits, and corduroy fabrics will
pick up lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care label instructions to
avoid damage to your garments.
2�Add laundry products
Add a measured of amount of detergent or single-dose
laundry packet into the basket.
If using Oxi-type boosters, color-safe bleach, or fabric
softener crystals, add to the bottom of the washer basket
before adding clothes.
NOTE: Follow the manufacturer’s instructions to determine
the amount of laundry products to use.
7
3�Load laundry into washer
Load garments in loose heaps evenly
around basket wall. For best results, do
not pack the load tightly. Do not wrap
large items such as sheets around the
agitator; load them in loose piles around
the sides of the basket. Try mixing
different sized items to reduce tangling.
IMPORTANT: Do not tightly pack or
force items into washer. Items need to
move freely for best cleaning and to reduce
wrinkling and tangling.
4�Add liquid chlorine bleach
to dispenser
5� Add fabric softener to dispenser
(on some models)
Pour a measured amount of liquid fabric
softener into dispenser; always follow
manufacturer’s directions for correct amount
of fabric softener based on your load size.
IMPORTANT:
Dilute liquid fabric softener by filling the dispenser with warm
water until liquid reaches the underside of the rim. See max fill
line arrows.
Adding Liquid Fabric Softener Manually to Wash Load
During the final rinse, wait until the washer has completed
filling, press the START/STOP button to pause the washer.
Lift the lid and add the measured recommended amount of
liquid fabric softener. Do not use more than the recommended
amount. Close the lid and press the START/STOP button again
to start the washer.
MAX FILL
Liquid
Chlorine Bleach
Do not overfill, dilute, or use more than 1 cup (250 mL).
Do not use color-safe bleach or Oxi products in the same
cycle with liquid chlorine bleach.
6�Select cycle
Turn cycle knob to choose your wash cycle. For more
information, see “Cycle Guide”.
8
7�Select LOAD SIZE
Select the load size setting most suitable for your load. Small
will add a low amount of water for smaller loads and Ex Large
will add the most amount of water for large or bulky loads. Items
need to move freely.
9�Select SOIL LEVEL
(on some models)
Select the soil level by turning the Soil Level knob to the
desired setting.
8�Select WASH TEMP
Once you select a cycle, select the desired wash temperature by
turning the Wash Temp knob to the appropriate setting based on
your load. All rinses are tap cold.
NOTE: Always read and follow fabric care label instructions
to avoid damage to your garments.
Wash TempSuggested Fabrics
Hot
Some cold water is added to save
energy. This will be cooler than your
hot water heater setting.
Warm
Some cold water will be added, so
this will be cooler than what your
previous washer provided.
Cool
Warm water may be added to
assist in soil removal and to help
dissolve detergents.
Cold
This is the temperature from your
faucet. If your tap cold water is very
cold, warm water may be added
to assist in soil removal and help
dissolve detergent.
Whites and pastels
Durable garments
Heavy soils
Bright colors
Moderate to light soils
Colors that bleed
or fade
Light soils
Dark colors that
bleed or fade
Light soils
10�Select EXTRA RINSE, if desired
If you would like to add an extra rinse to any cycle, turn the knob
to desired setting.
11�Press START/STOP
to begin wash cycle
Press the START/STOP button to start the wash cycle. When the
cycle has finished, the CYCLE COMPLETE/DONE indicator will
light. Promptly remove garments after cycle has completed to
avoid odor, reduce wrinkling, and rusting of metal hooks, zippers,
and snaps.
Unlocking the lid to add garments
If you need to open the lid to add 1 or 2 missed garments:
Press START/STOP; the lid will unlock once the washer
movement has stopped. This may take several minutes if
the load was spinning at high speed. Then close lid and
press START/STOP again to restart the cycle.
If lid is left open for more than 10 minutes, the water will
pump out automatically.
9
Washer Maintenance
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of hose
failure. Periodically inspect and replace inlet hoses if bulges,
kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement on
the label with a permanent marker.
WASHER CARE
Recommendations to Help Keep Your Washer Clean
and Performing at its Best
1� Always follow the detergent manufacturer’s instructions
regarding the amount of detergent to use. Never use more
than the recommended amount because that may increase
the rate at which detergent and soil residue accumulate
inside your washer, which in turn may result
in undesirable odor.
2� Use warm and hot wash water settings sometimes (not
exclusively cold water washes), because they do a better
job of controlling the rate at which soils and detergent
accumulate.
3� Always leave the washer lid open between uses to
help dry out the washer and prevent the buildup of
odor-causing residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This Washer
Maintenance Procedure should be performed, at a minimum,
once per month or every 30 wash cycles, whichever occurs
sooner, to control the rate at which soils and detergent may
otherwise accumulate in your washer.
Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions
provided above, and use this recommended monthly cleaning
procedure:
Recommended Cycle for Cleaning the Washer
Refer to the “Cycle Guide” for the optimal cycle for cleaning
the inside of the washer. Use this cycle with washer cleaner
or liquid chlorine bleach as described below.
Begin procedure
1� Washer Cleaner Cycle Procedure (Recommended for
Best Performance):
a� Open the washer lid and remove any clothing or items.
b� Place a washer cleaner tablet in the bottom of the
washer basket.
c� Do not place a washer cleaner tablet in the detergent
dispenser.
d� Do not add any detergent or other chemical to the
washer when following this procedure.
e� Close the washer lid.
f� Select the cycle recommended for cleaning the inside
of the washer.
g� Press the START/STOP button to start the cycle.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press START/STOP once or twice
(depending on model). After the cycle has stopped, run
a RINSE & SPIN cycle to rinse cleaner from washer.
WASHER CARE (cont�)
2� Chlorine Bleach Procedure (Alternative):
a� Open the washer lid and remove any clothing
or items.
b� Add 1 cup (236 mL) of liquid chlorine bleach
to the bleach compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
c� Close the washer lid.
d� Do not add any detergent or other chemical
to the washer when following this procedure.
e� Select the cycle recommended for cleaning the inside
of the washer.
f� Press the START/STOP button to start the cycle.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press START/STOP once or twice
(depending on model). After the cycle has stopped, run
a RINSE & SPIN cycle to rinse cleaner from washer.
Cleaning the Dispensers
After a period of using your washer, you may find some
residue buildup in the washer’s dispensers. To remove
residue from the dispensers, wipe them with a damp cloth
and towel dry. Do not attempt to remove the dispensers or
trim for cleaning. The dispensers and trim are not removable.
If your model has a dispenser drawer, however, remove the
drawer and clean it before or after you run the Clean Washer
cycle. Use an all-purpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills.
Use only mild soaps or cleaners when cleaning external
washer surfaces.
IMPORTANT: To avoid damaging the washer’s finish, do not
use abrasive products.
NON-USE AND VACATION CARE
Operate your washer only when you are home. If moving, or not
using your washer for a period of time, follow these steps:
1� Unplug or disconnect power to washer.
2� Turn off water supply to washer, to avoid flooding due
to water pressure surge.
10
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