Whirlpool 1CWTW5500XW, 3LWTW5500XW Owner's Manual

TOP-LOADING

HIGH EFFICIENCY LOW-WATER WASHER USE AND CARE GUIDE

GUIDE D’UTILISATION ET D’ENTRETIEN DE LA LAVEUSE HAUTE EFFICACITÉ À FAIBLE CONSOMMATION D’EAU AVEC CHARGEMENT PAR

LE DESSUS

Para una version de estas instrucciones en español, visite www.Whirlpool.com

Table of Contents
WASHER SAFETY..........................................................	2
WHAT’S NEW UNDER THE LID?..................................	3
CONTROL PANEL AND FEATURES.............................	4
CYCLE GUIDE................................................................	5
USING YOUR WASHER.................................................	6
Using Laundry Product Dispensers...............................	7
Starting Your Washer.......................................................	7
WASHER MAINTENANCE..................................................	9
TROUBLESHOOTING.......................................................	11
WARRANTY........................................................................	16
ASSISTANCE OR SERVICE............................	Back Cover

Table des matiéres
SÉCURITÉ DE LA LAVEUSE.......................................		17
QUOI DE NEUF SOUS LE COUVERCLE? .................		18
TABLEAU DE COMMANDE
ET CARACTÉRISTIQUES ...........................................		19
GUIDE DES PROGRAMMES.......................................		21
UTILISATION DE LA LAVEUSE...................................		23
Utilisation des distributeurs de produits de lessive...		24
Mise en marche de la laveuse......................................		24
ENTRETIEN DE LA LAVEUSE........................................		27
DÉPANNAGE......................................................................		29
GARANTIE...........................................................................		35
ASSISTANCE OU SERVICE..............	Couverture arrière

Designed to use only HE High Efficiency detergents.

Conçue pour l’utilisation d’un détergent haute efficacité seulement.

W10280477C

W10280478C - SP

WASHER SAFETY

2

WHAT’S NEW UNDER THE LID?

Cleaning with Less Water

Washplate

Traditional agitator-style	Washer with low-water
washer	washplate wash system

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size—no water level selector is needed.

As the washer dampens and moves the load, the level of the clothes will settle in the basket. This is normal, and does not indicate that more clothes should be added.

IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer.

When loading the washer with dirty laundry, fill it evenly around the basket wall.

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will find a step-by-step description in the “Cycle Status Lights” section.

You will hear the motor turn the basket in short pulses to thoroughly wet the load. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

Use only High Efficiency (HE) detergent.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There

will be different kinds of humming and whirring sounds as the washplate moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

3

CONTROL PANEL AND FEATURES

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5

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1	WASH CYCLE KNOB	5	CYCLE STATUS LIGHTS INDICATOR
	Use the Wash Cycle knob to select available cycles on your		The Cycle Status Lights show the progress of a cycle.
	washer. Turn the knob to select a cycle for your laundry load.		At each stage of the process, you may notice sounds
	See “Cycle Guide” for detailed descriptions of cycles.		or pauses that are different from traditional washers.

2CYCLE OPTIONS

When you select a cycle, its default settings will light up. Not all cycles and options are available on all models.

TEMP

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

•Warm and hot water may be cooler than what your previous washer provided.

•Even in a Cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

SOIL LEVEL

Soil level (wash time) is preset for each wash cycle.

For most loads, use the soil level that is preset with the cycle you have chosen. For heavily soiled and sturdy fabrics, press Soil Level to select more wash time,

if needed. For lightly soiled and delicate fabrics, press Soil Level to select less wash time, if needed. Lighter soil level setting will help reduce tangling and wrinkling.

SPIN SPEED

This washer automatically selects the spin speed based on the cycle selected. The preset speeds can be

changed. Not all spin speeds are available with all cycles.

•Faster spin speeds mean shorter dry times, but may increase wrinkling in your load.

•Slower spin speeds mean less wrinkling, but will leave your load more damp.

You may also add or remove options for each cycle. Not all options can be used with all cycles, and some are preset to work with certain cycles.

3EXTRA RINSE

This option can be used to automatically add a second rinse to most cycles.

4FABRIC SOFTENER

This option must be selected if using fabric softener during a cycle. It ensures that fabric softener is added at the correct time in the rinse for even distribution.

SENSING

When the Start/Pause/Unlock button is pressed,

the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, then lid will unlock briefly before locking again.

Once the lid has locked the second time, the washer

will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, the washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water to soak into the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load. You may also hear water flowing through the dispenser, adding detergent to the load.

NOTE: Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted. The sensing light may also come on during the Wash portion of the cycle. This is normal.

WASH

You will hear the motor and washplate moving the load. Unlike traditional washers, the load is not covered with

water. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the

soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briefly (short hum) to move the basket while filling. Fabric softener will be added if the Fabric Softener option was selected. Some cycles use spray rinsing.

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SPIN

The washer spins the load at increasing speeds for proper water removal, based on selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

CYCLE GUIDE

LID LOCK

To allow for proper load sensing, the lid will lock and the Lid Lock light will turn on. This light indicates that the lid is locked and cannot be opened.

If you need to open the lid, press START/PAUSE/ UNLOCK. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/PAUSE/UNLOCK again to resume the cycle.

Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best fits the load being washed.

Not all cycles and options are available on all models.

Items to	Cycle:	Wash/Rinse	Spin	Soil	Available	Cycle Details:
wash:		Temperature:	Speed:	Level:	Options:
Machine-wash	Delicate	Hot/Cold	High	Extra Heavy	Extra Rinse	Use this cycle to wash lightly soiled
silks, hand-		Warm/Cold	Low	Heavy		garments indicating “Machine Washable
wash fabrics		Cool/Cold	No Spin	Medium		Silks” or “Gentle” cycle on the care label.
		Cold/Cold		Light		Place small items in mesh garment bags
						before washing. This cycle uses a higher,
						preset water level.
Small loads,	Quick	Hot/Cold	High	Extra Heavy	Extra Rinse	Use this cycle to wash small, lightly soiled
cottons,	Wash	Warm/Cold	Low	Heavy		loads of 2-3 items that are needed in a
polyester,		Cool/Cold	No Spin	Medium		hurry. This cycle features a spray rinse.
perm press		Cold/Cold		Light
Cottons, linens,	Normal	Hot/Cold	High	Extra Heavy	Extra Rinse	Use this cycle for normally soiled
sheets, and		Warm/Cold		Heavy		cottons and mixed fabric loads. This
mixed garment		Cool/Cold		Medium		cycle features a spray rinse. Low speed
loads		Cold/Cold		Light		spin and no speed spin are not available.
Cottons, sheets,	Eco	Hot/Cold	High	Extra Heavy	Extra Rinse	The Eco Normal cycle allows you to
and mixed	Normal	Warm/Cold	No Spin	Heavy		increase your energy savings compared to
garment loads.		Cool/Cold		Medium		the Normal cycle. When this cycle is used,
		Cold/Cold		Light		the wash cycle will use cooler wash water
						temperatures than the Normal cycle.
No-iron fabrics,	Casual	Hot/Cold	High	Extra Heavy	Extra Rinse	Use this cycle to wash loads of no-iron
cottons, perm		Warm/Cold	Low	Heavy		fabrics such as sport shirts, blouses,
press, linens,		Cool/Cold	No Spin	Medium		casual business clothes, permanent
synthetics		Cold/Cold		Light		press, and blends.
Large items	Bulky	Hot/Cold	High	Extra Heavy	Extra Rinse	Use this cycle to wash large items such as
such as sleeping	Items	Warm/Cold	Low	Heavy		jackets and small comforters. The washer
bags, small		Cool/Cold	No Spin	Medium		will fill with enough water to wet down the
comforters,		Cold/Cold		Light		load before the wash portion of the cycle
jackets						begins. Do not overload basket.
Sturdy fabrics,	Heavy	Hot/Cold	High	Extra Heavy	Extra Rinse	Use this cycle for heavily soiled or
colorfast items,	Duty	Warm/Cold	Low	Heavy		sturdy items. Water-level sensing process
towels, jeans		Cool/Cold	No Spin	Medium		may take longer for some items than for
		Cold/Cold		Light		others because they will absorb more
						water than other fabric types.
Swimsuits and	Rinse &	Cold/Cold	High			Combines a rinse and spin for loads
items requiring	Spin		Low			requiring an additional rinse cycle or to
rinsing without			No Spin			complete a load after power interruption.
detergent						Spin speed is selectable; default is high.
						This cycle uses a higher, preset water level.
						Also use for loads that require rinsing only.
Hand-washed	Drain &		High			This cycle uses a spin to shorten drying
items or dripping	Spin		Low			times for heavy fabrics or special-care
wet items			No Spin			items washed by hand. Use this cycle to
						drain washer after cancelling a cycle or
						completing a cycle after a power failure.
Heavily soiled	Soak	Hot/Cold	No Spin	Extra Heavy		Use this cycle to soak small spots of set-in
fabrics		Warm/Cold		Heavy		stains on fabrics. After time has expired,
		Cool/Cold		Medium		washer will drain, but will not spin. To set
		Cold/Cold		Light		a follow-up cycle, select Drain & Spin, add
						additional detergent and select a cycle
						based on fabric type.
No clothes in	Clean	Hot/Cold	High	Extra Heavy		Use once a month to keep the inside
washer	Washer					of the washer fresh and clean. Higher
	with					water levels and Affresh® work together
	Affresh™					to thoroughly clean the washer interior.
						5

USING YOUR WASHER

1. Sort and prepare your laundry

2. Load laundry into washer

•Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds.

•Sort items by recommended cycle, water temperature, and colorfastness.

•Separate heavily soiled items from lightly soiled.

•Separate delicate items from sturdy fabrics.

•Do not dry garments if stains remain after washing, because heat can set stains into fabric.

•Treat stains promptly.

•Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

•Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

•When washing water-proof or water-resistant items, load evenly. See “Cycle Guide” for tips and more information on using the Bulky Items cycle.

•Use mesh garment bags to help avoid tangling when washing delicate or small items.

•Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Load garments in loose heaps evenly around basket wall.

Do not wrap large items such as sheets around the washplate; load them in loose piles around the sides of the basket.

Try mixing different sized items to reduce tangling.

IMPORTANT: Items need to move freely for best cleaning and to reduce wrinkling and tangling.

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Using Laundry Product Dispensers

3. Add HE detergent to dispenser

Detergent tray

Add a measured amount of HE detergent into detergent tray. This tray holds 3 oz.

(89 mL). Do not overfill tray – adding too much detergent may cause detergent to be dispensed into the washer too early.

IMPORTANT: Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

Using Oxi or color-safe bleach:

If using an Oxi or color-safe bleach laundry boost product, add to the bottom of the washer basket before adding clothes.

HELPFUL TIP: See “Washer Maintenance” for information on recommended method of cleaning washer dispenser trays.

4. Add liquid chlorine bleach to dispenser

5. Add fabric softener to dispenser

Fabric softener tray

Pour a measured amount of liquid fabric softener into tray, always follow manufacturer’s directions

for correct amount of fabric softener based on your load size. Close dispenser drawer, then select Fabric Softener option.

IMPORTANT: Fabric Softener option must be selected to ensure proper distribution at correct time in cycle. Do not overfill or dilute. Overfilling dispenser will cause fabric softener to immediately dispense into washer.

If Extra Rinse option is selected, fabric softener will be dispensed into the last rinse.

It is normal for a small amount of water to remain in the dispenser at the end of a cycle.

Starting Your Washer

6. Press POWER to turn on washer

Make sure the dispenser drawer is closed completely, then press

POWER to turn on the washer.

7. Select cycle

LiquidLiquidChlorine

Chlorine Bleach

Bleach

Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

Turn cycle knob to choose your wash cycle. For more

information, see “Control Panel”.

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8. Select cycle settings

10. Press START/Pause/Unlock

to begin wash cycle

Once you select a cycle, the default settings for that cycle will be lit. Press the cycle settings buttons to change the Temperature, Soil Level, and Spin Speed, if desired.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Wash Temp	Suggested Fabrics
Hot	Whites and pastels
Some cold water is added to save
energy. This will be cooler than	Durable garments
your hot water heater setting.	Heavy soils
Warm	Bright colors
Some cold water will be added,
so this will be cooler than what	Moderate to light soils
your previous washer provided.
Cool - brights/darks
Warm water is added to assist	Colors that
in soil removal and to help	bleed or fade
dissolve detergents.	Light soils
Cold	Dark colors that
Warm water may be added to
assist in soil removal and to help	bleed or fade
dissolve detergents.	Light soils

9. Select cycle options

Select any other cycle options you may wish to add, if not previously set. Some cycles will automatically add certain options such as Extra Rinse. These can be turned off, if desired.

NOTE: Not all options are available with all cycles.

Press the START/PAUSE/UNLOCK button to start the wash cycle. Filling is delayed for several minutes while load balance is sensed.When the cycle has finished, the DONE indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers,

and snaps.

Unlocking the lid to add garments

If you need to open the lid to add 1 or 2 missed garments:

Press START/PAUSE/UNLOCK; the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close the lid and press START/PAUSE/UNLOCK again to restart the cycle.

If lid is left open for more than 10 minutes, water will pump out.

Delay in water fill

Filling is delayed for 2 to 3 minutes to check for load unbalance. You will hear the hum of the spin prior to filling. This is normal operation.

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WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

CLEANING YOUR WASHER

Keep your washer as clean and fresh as your clothes.

To keep washer interior odor-free, follow this recommended monthly cleaning procedure:

1.Make sure the washer is empty.

2.Using recommended AFFRESH® washer cleaner, add one tablet to washer drum

OR

If using liquid chlorine bleach, add 1 cup (250 mL) to liquid chlorine bleach dispenser.

IMPORTANT: Do not add detergent to CLEAN WASHER with AFFRESH™ cycle. Do not use more than recommended amount of bleach to avoid damaging product over time.

3.Close washer lid.

4.Press POWER.

5.Select CLEAN WASHER with AFFRESH™ cycle.

6.Press START/PAUSE/UNLOCK. Water will pour into washer for a moment and pause, lid will lock, then cycle will continue.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press Power and run a RINSE AND SPIN cycle to ensure cleaner or bleach have been rinsed from washer.

To clean exterior:

1.Use a soft, damp cloth or sponge to wipe up any spills.

2.Use all-purpose surface cleaner, if needed.

IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

CLEANING YOUR DISPENSER TRAY

You may find laundry product residue in your dispenser trays. To remove residue, follow this recommended cleaning procedure:

1.Pull tray out until you feel resistance.

2.Lift up slightly, and then continue pulling out.

3.Wash in warm, soapy water, using a mild detergent.

4.Rinse with warm water.

5. Air dry, or dry with a towel, then place back into slot.

IMPORTANT: Dispenser trays are not dishwasher safe.

NON-USE AND VACATION CARE

Operate your washer only when you are home.

If moving, or not using your washer for a period of time, follow these steps:

1.Unplug or disconnect power to washer.

2.Turn off water supply to washer, to avoid flooding due to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1.Shut off both water faucets; disconnect and drain water inlet hoses.

2.Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE AND SPIN cycle for about 30 seconds to mix antifreeze and remaining water.

3.Unplug washer or disconnect power.

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TRANSPORTING YOUR WASHER

1.Shut off both water faucets. Disconnect and drain water inlet hoses.

2.If washer will be moved during freezing weather, follow WINTER STORAGE CARE directions before moving.

3.Disconnect drain from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4.Unplug power cord.

5.Place inlet hoses and drain hose inside washer basket.

6.Drape power cord over edge and into washer basket.

7.Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

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REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1.Refer to Installation Instructions to locate, level, and connect washer.

2.Before using again, run washer through the following recommended procedure:

To use washer again:

1.Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

2.Plug in washer or reconnect power.

3.Run washer through BULKY ITEMS cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use half the manufacturer’s recommended amount for a medium-size load.

TROUBLESHOOTING

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