Western digital MY BOOK LIVE User Manual

External Desktop

™

My Book Live

User Manual

WD® Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30-day period starts on the date of your first telephone contact with WD Technical Support. E-mail support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product online at http://register.wdc.com.

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these topics:

• Downloads - Download drivers, software, and updates for your WD product.

• Registration - Register your WD product to get the latest updates and special offers.

• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information.

• Knowledge Base - Search by keyword, phrase, or answer ID.

• Installation - Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and system software versions available.

North America Asia Pacific

English 800.ASK.4WDC Australia 1 800 42 9861

(800.275.4932) China 800 820 6682/+65 62430496

Spanish 800.832.4778 Hong Kong +800 6008 6008

India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)

Europe (toll free)* 00800 ASK4 WDEU Indonesia +803 852 9439

(00800 27549338) Japan 00 531 650442

Korea 02 703 6550

Europe +31 880062100 Malaysia +800 6008 6008/1 800 88 1908/+65 62430496 Middle East +31 880062100 Philippines 1 800 1441 0159 Africa +31 880062100 Singapore +800 6008 6008/+800 608 6008/+65 62430496

Tai wan +800 6008 6008/+65 62430496

011 26384700 (Pilot Line)

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

Registering Your WD Product

Register your WD product to get the latest updates and special offers. You can easily register your drive online at http://register.wdc.com or by using My Book Live software (see “System Settings” on page 59).

Table of Contents

WD® Service and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

1 Important User Information . . . . . . . . . . . . . . . . . . . . 1

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . 2

2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

About the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Pre-Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3 Connecting the Drive and Getting Started . . . . . . . . 9

Connecting the Drive to Your Network . . . . . . . . . . . . . . . . . . . . . . . 9

Getting Started Using the CD (Mac and Windows) . . . . . . . . . . . . . 11

Getting Started Without the CD (Windows 7/Vista & Mac) . . . . . . . 19

What Can I Do Now? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4 Backing Up/Retrieving (WD SmartWare) . . . . . . . . 24

WD SmartWare Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installing and Using WD SmartWare Software . . . . . . . . . . . . . . . . 25

WD SmartWare Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Backing It All Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using Advanced Backup Capabilities . . . . . . . . . . . . . . . . . . . . . . . 30

Retrieving Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

5 Managing WD Software . . . . . . . . . . . . . . . . . . . . . . 37

Customizing WD SmartWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using WD Quick View Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Monitoring Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

MY BOOK LIVE USER MANUAL

TABLE OF CONTENTS – iii

6 Backing Up Without WD SmartWare. . . . . . . . . . . . 47

Windows Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Apple Time Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

7 Introduction to My Book Live Dashboard. . . . . . . . 54

Launching the My Book Live Dashboard . . . . . . . . . . . . . . . . . . . . 54

Starting the My Book Live Dashboard . . . . . . . . . . . . . . . . . . . . . . 55

Understanding the My Book Live Dashboard . . . . . . . . . . . . . . . . . 56

Obtaining Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

What Can I Do Now? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

8 Configuring My Book Live Settings. . . . . . . . . . . . . 59

System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Utilities Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Remote Access Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Media Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

9 Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Viewing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Creating a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Creating a Private Share for a User . . . . . . . . . . . . . . . . . . . . . . . . 79

Changing a User’s Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Editing User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

10 Managing Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Viewing a List of Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Creating a New Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Creating a New User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Making a Share Public . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Deleting a Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Opening a Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

11 Viewing a List of Backups . . . . . . . . . . . . . . . . . . . . 88

Viewing the List of Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Deleting a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

MY BOOK LIVE USER MANUAL

TABLE OF CONTENTS – iv

12 Remotely Accessing Your My Book Live . . . . . . . . 90

MioNet® Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Using MioNet Web (after registration) . . . . . . . . . . . . . . . . . . . . . . . 90

Accessing My Book Live Using WD Photos . . . . . . . . . . . . . . . . . . 94

13 Playing/Streaming Videos, Photos, & Music . . . . . 98

Media Server Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Media Types Supported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Media Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Accessing My Book Live from Media Players . . . . . . . . . . . . . . . . 100

Accessing My Book Live Using iTunes . . . . . . . . . . . . . . . . . . . . . 106

14 Regulatory and Warranty Information. . . . . . . . . . 108

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Obtaining Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

15 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

First Steps Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Resetting the My Book Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Specific Problems and Corrective Actions . . . . . . . . . . . . . . . . . . 112

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

MY BOOK LIVE USER MANUAL

TABLE OF CONTENTS – v

IMPORTANT USER INFORMATION

Important User Information

Important Safety Instructions Recording Your WD Product Information

Important Safety Instructions

This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing.

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Follow all warnings and instructions marked on the product.

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Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

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Do not use this product near any liquids.

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Do not place this product on an unstable surface. The product may fall, causing serious damage to the product.

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Do not drop the product.

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Do not block the slots and openings on the back or bottom side of the chassis; to ensure proper ventilation and reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. Making sure the drive is standing upright also helps prevent overheating.

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Operate this product only from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

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Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord.

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If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

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Never push objects of any kind into this product through the chassis slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock.

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Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

- When the power cord or plug is damaged or frayed.

- If liquid has been spilled on the product.

- If the product has been exposed to rain or water.

MY BOOK LIVE USER MANUAL

IMPORTANT USER INFORMATION

- If the product does not operate normally when the operating instructions are fol-

lowed. Adjust only those controls that are covered by the operating instructions since improper adjustment may result in damage and require extensive work by a qualified technician to the product to normal condition.

- If the product has been dropped or the chassis has been damaged.

- If the product exhibits a distinct change in performance, contact WD Customer

Support at

http://support.wdc.com.

Recording Your WD Product Information

In the following table, write the serial number and model number of your new WD product found on the label on the bottom of the device. Also, write the purchase date and other notes such as your operating system and version. This information is necessary for setup and technical support.

Serial Number:

Model Number:

Purchase Date:

System and Software Notes:

MY BOOK LIVE USER MANUAL

PRODUCT OVERVIEW

About the Drive Features Package Contents System Requirements Pre-Installation Instructions Handling Precautions Specifications System View

Product Overview

About the Drive

Welcome to your My Book Live home network drive, a high-speed network-attached storage system with a space-saving footprint. This system is equipped with a WD

drive using WD GreenPower Technology™ for efficient cooling and power saving. The high-speed interface delivers high performance for small offices or home users and is ideal for backing up and sharing files over your network. Through the My Book Live, you can also stream media content to a variety of media players.

Simplify your digital life by consolidating your movies, music, photos, and files in one location that everyone on your network can share, whether they are using a Mac® or PC. Back up all your Macs and PCs to one safe place, access files securely over the

Internet, stream movies to your entertainment center, and show off all your photos with your Apple iPhone®, iPod touch®, or iPad™.

This user manual provides step-by-step installation instructions and other important information regarding your WD product. Translated versions and updates to this user

manual can be downloaded from http://products.wdc.com/updates. For more

information and news about this product, visit our website at http://www.wdc.com/.

Features

Simplify your digital life—Store your entire family's movies, music, photos, and

important files in one safe place. Reduce the clutter of all those USB keys, CDs, and DVDs.

Easy to set up, easy to find on your network—Setup is a snap. In just a few minutes, you're up and running. Mac, Windows® Vista®, and Windows 7 computers

will automatically find your My Book Live drive in seconds. If you're running Windows XP, our simple discovery software makes it easy to set up the drive.

Share your media collection on your wireless network—Plug the drive into your network router and everyone can wirelessly access the data from any Windows or Mac computer on your home network.

MY BOOK LIVE USER MANUAL

PRODUCT OVERVIEW

Automatic backup with WD SmartWare™ for Windows—Back up the data on all your home computers to a single, reliable place. Every time you save something, it's instantly backed up. You can even back up Windows computers wirelessly over your WiFi network. Restore lost, damaged or older files to their original location with just a few clicks.

Compatible with Apple® Time Machine™ —Mac computer users can utilize all the features of Apple Time Machine backup software to protect their data. Back up all your Macs wirelessly to one location over your WiFi network.

Secure remote access—Access your files over the Internet from anywhere, using WD's MioNet® remote access technology. It's easy to securely access and share photos and documents with friends and family while you’re on the go.

Play your music on any computer in your home—The drive includes iTunes® server support so you can centralize your music and video collection and stream to a Mac or PC.

Show off your photos with your iPhone—Use your iPhone, iPod touch, or iPad to get quick access to all the photos stored on your home network drive. Download the free WD Photos photo viewer app and show off your entire photo collection without taking up tons of space on your Apple device.

Stream digital media anywhere in your home—Watch your daughter's birthday party video or show off your vacation sideshow on your TV. The built-in media server streams music, photos and movies to any DLNA-certified multimedia device such as

a WD TV® Live™ HD media player, Blu-ray Disc™ player, Xbox 360®, or PlayStation®

3. DLNA 1.5 & UPnP certified.

Leading-edge performance—Designed around the most recent advances in Ethernet chip technology, this product delivers read speeds up to 100 MBps. That's 4 times faster than most consumer network drives in this category today.

Easily customize drive settings—Use the simple My Book Live Dashboard software to define device and network settings, set up users, create public and private shares, and enable remote access, iTunes, WD Photos, and TwonkyMedia™ server.

Package Contents

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My Book Live home network drive

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Ethernet cable

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AC power adapter

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Installation and software CD

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Quick Install Guide

MY BOOK LIVE USER MANUAL

My Book Live

Home network drive

PRODUCT OVERVIEW

AC adapter*

Ethernet cable

Installation CD with

application software

and user manual

Global AC Adapter Configurations

Quick Install Guide

MY BOOK LIVE USER MANUAL

For information on additional accessories for this product, visit:

US www.shopwd.com or www.wdstore.com

Canada www.shopwd.ca or www.wdstore.ca

Europe www.shopwd.eu or www.wdstore.eu

All others Contact WD Technical Support in your region. For a list of

Technical Support contacts, visit http://support.wdc.com and see Knowledge Base Answer ID 1048.

System Requirements

Operating System

PRODUCT OVERVIEW

Windows

• Windows XP

•Windows Vista

•Windows 7

Note: Compatibility may vary depending on your computer’s hardware

configuration and operating system.

Mac OS X

•Leopard

• Snow Leopard

™

For highest performance and reliability, install the latest updates and service pack (SP):

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For Windows, go to the Start or menu and select Windows Update.

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For a Mac, go to the Apple menu and select Software Update.

Web Browsers

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Internet Explorer 7.0 and later on Windows platforms supported by this product

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Safari 4.0 and later on Mac platforms supported by this product

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Firefox 3.6 and later on supported Windows and Mac platforms

Local Network

Router/switch or direct connect (Gigabit recommended to maximize performance.)

Wide Area Network

Broadband Internet connection for remote access using MioNet and WD Photos.

MY BOOK LIVE USER MANUAL

PRODUCT OVERVIEW

Pre-Installation Instructions

Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Place the device in a site that is:

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Near a grounded power outlet

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Clean and dust free

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On a stable surface free from vibration

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Well-ventilated, with nothing blocking or covering the slots and openings on the back or bottom side of the unit, and away from sources of heat

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Secluded from electromagnetic fields from electrical devices such as air conditioners, radio, TV transmitters

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product:

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Do not drop or jolt the drive.

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Do not move the drive while it is powered on.

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Do not use this product as a portable drive.

Specifications

Ethernet High performance (10/100/1000) Gigabit Ethernet connection

Internal hard drive WD 3.5-inch SATA hard drive

Supported protocols CIFS/SMB, NFS, FTP, AFP

I/O ports Ethernet (RJ-45) port

Supported clients Windows XP

Windows Vista Windows 7 Mac OS X Leopard Mac OS

Physical dimensions Length: 54.9 in (139.45 mm)

Width: 1.97 in (50 mm) Height: 6.5 in (164.0 mm) Weight: 2.2 lb (1.01 kg)

Power supply Input voltage: 100V to 240V AC

Input frequency: 50 to 60 Hz Output voltage: 12V DC, 1.5A Power supply: 18W

Temperature Operating temperature: 5 to 35 °C (41 to 95 °F)

Non-operating temperature: -20 to 65°C (-4 to 149 °F)

X Snow Leopard

MY BOOK LIVE USER MANUAL

System View

PRODUCT OVERVIEW

Reset button

Multi-color LED

Activity LED

Ethernet port

Link LED

Kensington

Security Slot

Component Icon Description

Ethernet port Connects the device to a local network.

Reset button Restores settings such as the admin user name and password for the

device. See “Resetting the My Book Live” on page 111 for more information.

Power port Connects the device to an AC adapter and the power outlet.

Kensington security slot

MY BOOK LIVE USER MANUAL

For drive security, the device is equipped with a security slot that supports a standard Kensington security cable. Visit http://www.kensington.com/ for more information.

CONNECTING THE DRIVE AND GETTING STARTED

Connecting the Drive to Your Network Getting Started Using the CD (Mac and Windows) Getting Started Without the CD (Windows 7/Vista & Mac) What Can I Do Now?

Connecting the Drive and Getting Started

Connecting the Drive to Your Network

It is easy to set up the My Book Live drive -- all you have to do is connect it to your home or small office network. LEDs on the front and the back of the drive let you know whether the connections are functioning properly.

Note: For information about safely shutting down and disconnecting the drive,

see “Shutting Down” on page 44 or “Reboot/Shutdown” on page 67.

Physically Connecting the Drive

Important: To avoid overheating, make sure the drive is upright as shown in the

illustration above.

Follow the steps below to connect the My Book Live to a home or small office network.

MY BOOK LIVE USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED

1. Connect one end of the Ethernet cable into the Ethernet port located on the back of the drive.

WARNING! To meet Class B emission standards, use the shielded

Ethernet cable provided.

2. Connect the other end of the Ethernet cable directly into a router or network

switch port.

3. Connect the end of the adapter into the power supply socket located on the

back of the drive.

4. Plug the power adapter into a power outlet. The unit powers up automatically.

Important: Wait for the My Book Live drive to finish powering up

(approximately three minutes) before configuring the drive. You will know it is ready when the LED turns solid green.

Checking the Front Panel LED

The following table describes the front panel tricolor (red/green/blue) LED behavior.

State Color Appearance State Description

Power Off None Displays if the drive is unplugged.

Power On Blue Solid Displays when you first apply power to the

unit.

Boot Yellow Solid Drive has begun loading the Operating

System (OS).

Ready Green Solid The OS is now ready.

Activity Green Blink Unit is performing read or write commands

to/from the Hard Drive Disk (HDD).

Fault/action required Red Solid The following faults trigger this state:

• Network cable not inserted

• Disk SMART failure

• Disk thermal warning threshold exceeded (under or over temp)

• Data Volume does not exist

• System Volume does not exist

Standby Blue Solid Unit is in HDD standby mode.

Software/firmware update

MY BOOK LIVE USER MANUAL

White

(may look somewhat violet)

Solid Firmware is currently being updated.

CONNECTING THE DRIVE AND GETTING STARTED

Checking Back Panel (Network) LEDs

The following table describes the network state and activity LEDs.

Note: Looking at the port, with the LEDs on the bottom, the LED on the top is the

Activity LED, and the one on the bottom is the Link LED.

State LED Appearance State Description

Link down Link Off Cable or drive is not plugged in, or other

end of link is not operational.

Link up – 10/100 Mbps

Link up – 1000 Mbps Link Green Cable is plugged in, and both ends of the

Link idle Activity Off Active communication is not in progress.

Link busy Activity Green - Blinks Active communication is in progress.

Link Yellow Cable is plugged in, and both ends of the

link have successfully established communications. Network negotiated at 10/100 Mbps.

link have successfully established communications. Network negotiated at 1000 Mbps.

Getting Started Using the CD (Mac and Windows)

For Windows and Mac OS X, after physically connecting the drive, insert the product CD to discover the drive and get started using it.

Using Windows XP

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If AutoRun (AutoPlay) is enabled, the My Book Live Welcome screen displays. If you are asked whether you want to run the setup file, double-click Setup.exe.

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If AutoRun (AutoPlay) is disabled, click Start > Computer and locate the WD My Book Live CD drive under Devices with Removable Storage. Doubleclick the CD, and then double-click Setup.exe to display the My Book Live Welcome screen.

Using Windows Vista/Windows 7

1. Click Start or > Computer and locate the My Book Live CD drive under Devices with Removable Storage.

2. Double-click the CD, and then double-click Setup.exe to display the My Book

Live Welcome screen.

Using Mac Leopard/Snow Leopard

Double-click the My Book Live CD, and then double-click My Book Live Setup to display the My Book Live Welcome screen.

MY BOOK LIVE USER MANUAL

My Book Live Welcome Screen

CONNECTING THE DRIVE AND GETTING STARTED

Discovering and Connecting to Y

our Drive

Starting with the Welcome screen, the Administrator:

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Discovers and assigns a letter to the My Book Live drive on the network.

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Installs WD Quick View for easy access to the drive, drive status, and other options.

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Uses the Next Steps feature to navigate to essential procedures such as backing up files and configuring drive settings.

Note: Non-administrators can discover the drive, access My Book Live

Dashboard, and open the Public share.

Step 1: Discover the My Book Live Drive

1. On the Welcome screen, click the Start Discovery button. The My Book Live Discovery progress screen appears, showing how long the process may take.

Note: The processing icon displays when the system is processing information,

for example, when it is saving settings.

Note: Clicking the Cancel Search link displays the How to Connect screen,

MY BOOK LIVE USER MANUAL

providing assistance with connecting your drive to the network.

CONNECTING THE DRIVE AND GETTING STARTED

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If the process finds a My Book Live drive on the network, the My Book Live Found screen displays along with a default description and a drive letter assignment. In the navigation panel a check mark appears beside Discover.

Note: The My Book Live screens have some helpful features:

- An i to the right of a word indicates a tool tip is available.

- Placing the mouse over a tool tip displays details about an option or term.

- The Support link at the top right of the screen connects to a Help file on your CD.

- To exit the screen, click the Exit link at the bottom-left of any page, or press the

ESC key on the keyboard.

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If the process does not find a My Book Live on the network, the How to Connect screen appears. Proceed to “Connecting and Troubleshooting” on page 18.

Note: The CD enables UPnP Framework in the Windows XP firewall if it has not



If more than one drive was discovered, select your My Book Live from the Drive Name drop-down list. The screen displays a default description in Drive Description.

Note: You can change the name and description when you configure the drive

MY BOOK LIVE USER MANUAL

been enabled previously. UPnP Framework must be enabled for the discovery process to detect your drive. For more information on enabling UPnP Framework, see

http://support.microsoft.com/kb/886257#8.

using the My Book Live Dashboard (see “General” on page 60).

CONNECTING THE DRIVE AND GETTING STARTED

2. To display drive properties, click the Details link. A pop-up window lists the

model name, IP address, and MAC address. Click the Close link.

3. Drive Letter displays the next available drive letter on your network that you can

map the drive to. If you want to map to another letter, click the Change link, and select the desired letter in one of the white boxes in the table:

After you select the drive letter, the screen closes. To close without changing the drive letter, click the arrow at the bottom right of the table (or press Enter or Esc).

MY BOOK LIVE USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED

The My Book Live Found screen displays again:

4. To create a desktop shortcut to a mapped drive, in Windows, select the Create

a desktop shortcut to your drive check box, and on a Mac, select the

Create an alias to MyBookLive check box. Click the Continue button. The

Install WD Quick View screen displays.

Note: To continue without installing WD Quick View, click the Skip to Next Steps

link and continue with “Step 3: Perform Next Steps” on page 17. You may install WD Quick View later by clicking Install in the navigation panel.

Step 2: Install WD Quick View

WD Quick View installs the WD Quick View icon in the Windows system tray or in the Mac OS X menu bar, so that you can perform important functions such as launching WD SmartWare or checking drive status quickly.



The Windows icon is blue .



The Mac icon is black .

MY BOOK LIVE USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED

1. Click the License Agreement link, and after reading the agreement, click the I Accept check box.

2. Click the Start Install button. A progress bar displays until the Installation

Complete screen appears. A Windows system tray now displays the icon; a Mac OS X menu bar now displays the icon.

For information on using WD Quick View, see “Using WD Quick View Shortcuts” on page 39.

Note: Once you install WD Quick View, you can upgrade it in a similar way.

Instead of the Start Install button, the Start Upgrade button is available.

MY BOOK LIVE USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED

Step 3: Perform Next Steps

1. Click the Next Steps button on the Install Complete screen, or the Next Steps link in the navigation panel at any time, to display the Next Steps screen:

Note: Discovery must take place before Next Steps is available.

Next Steps screen for Windows

MY BOOK LIVE USER MANUAL

Next Steps screen for Mac OS X

IF you want to .. . THEN . . .

CONNECTING THE DRIVE AND GETTING STARTED

Open your My Book Live drive and view

Click the Open button.

the contents of its Public shares,

Back up the files on a PC, Click the Backup Options button. Continue with

“Backing Up/Retrieving (WD SmartWare)” on page 24 or “Windows Backup” on page 47.

Back up the files on a Mac, Click the Learn More button beside the Time

Machine option, and then continue with “Apple Time Machine” on page 48.

Set up (configure) your My Book Live drive

• Access photos stored on your drive’s Shared Pictures folder and display them on an iPhone, iPad touch, or

Click the Start Setup button. Continue with “Starting the My Book Live Dashboard” on page 55.

Click the Learn More button, and then Continue with “Remote Access Settings” on page 69 or “Playing/ Streaming Videos, Photos, & Music” on page 98.

iPad,

• Remotely access files and folders on the My Book Live drive,

• Stream media to your home entertainment center and/or other computers on your home network,

Connecting and Troubleshooting

The Connecting Your Drive screen appears when “Discovery” cannot find a drive:

MY BOOK LIVE USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED

1. Follow the graphical instructions and tool tips for information about each step.

2. Click the Find Drive button.



If the drive is found, the My Book Live Found screen appears. Continue with “Step 1: Discover the My Book Live Drive” on page 12.



If the drive is not found, the Troubleshooting screen appears, offering more information about connecting the My Book Live:

3. Follow the screen instructions and tool tips.

IF you want to . . . THEN click the . . .

Return to the How to Connect screen to make sure you have properly connected your drive,

View the Troubleshooting Help topic, More Help button

Try to discover the drive again, Tr y Aga i n button

Note: If you still cannot connect your drive, search for Answer ID 5679 in the WD

Knowledge Base at http://support.wdc.com.

Back button

Getting Started Without the CD (Windows 7/Vista & Mac)

If you do not use the product CD for getting started and installing WD SmartWare (Windows only), you can still:



Use your My Book Live as an external hard drive, dragging and dropping files to and from it.



Configure the drive using WD My Book Live Dashboard. (See “Introduction to My Book Live Dashboard” on page 54.)

MY BOOK LIVE USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED



Save and restore files using Windows Backup (see “Using Windows Vista/ Windows 7” on page 20) or Apple Time Machine (see “Apple Time Machine” on page 48).

Using Windows Vista/Windows 7

Opening the Public Folder

As an alternative to using the product CD, open the drive as follows:

1. Physically connect the drive to your network (see page 9).

2. Click > Computer > Network > MYBOOKLIVE, and locate the drive’s

Public folder.

3. Double-click the Public folder to display the Shared Music, Shared Pictures, Shared Videos, and Software subfolders. You can now drag and drop files into the shared media folders using Windows Explorer:

Note: The Software folder contains all the software that is on the CD. Double-

MY BOOK LIVE USER MANUAL

click the folder, and then double-click SmartWare to display the software. If your operating system is 32-bit, click WD SmartWare Setup (x86). Otherwise click WD SmartWare Setup (x64).

CONNECTING THE DRIVE AND GETTING STARTED

Launching the My Book Live Dashboard to Set Up Your Drive

To access the WD My Book Live Dashboard to set up your drive:

1. Physically connect the drive to your network (see page 9).

2. Open a browser, and enter http://<drive name or IP address>/ as the address. Example: http://195.168.1.10/ or http://mybooklive/

3. Continue with “Understanding the My Book Live Dashboard” on page 56.

Using Mac OS X Leopard/Snow Leopard

Using Finder to Open the Public Folder

1. In a Finder window, click MyBookLive under the shared items in the side bar.

2. If presented with an authorization screen, select Guest, and then click Connect to display the Public share:

3. Double-click the Public folder to display the media subfolders: Shared Music, Shared Pictures, and Shared Videos. You can now drag and drop files into the shared folders using Finder:

Note: The Public folder icon automatically displays on the desktop.

Note: The Software folder contains all the software that is on the CD. Double-

click the folder, and then double-click the SmartWare folder to display a list of WD SmartWare and other files. Although you cannot install WD SmartWare on a Mac at this time, you may want to use the other software files.

4. If you want to make a shared drive icon permanent on your desktop, create an alias. Following are two ways to do that:

Note: Before creating an alias, click Finder > Preferences and make sure

MY BOOK LIVE USER MANUAL

Connected Servers is checked.



Click the item you wish to alias (e.g., Shared Music), hold down the mouse button, hold down the Cmd and Option keys simultaneously, and drag the item to where you want the alias to appear. Instead of moving the original item, this creates an alias at the new location.

-OR-



Right-click the item you want to alias (e.g., Shared Music), and then click File > Make Alias.

Using Bonjour to Find and Set up the Drive

CONNECTING THE DRIVE AND GETTING STARTED

1. Open Safari and click the bookmark icon:

2. Click Bonjour and then double-click your My Book Live drive to display the My Book Live Dashboard home page.

3. Continue with “Understanding the My Book Live Dashboard” on page 56.)

MY BOOK LIVE USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED

What Can I Do Now?

Your My Book Live drive is ready to use and is accessible as a drive letter, enabling you to drag and drop files into your drive and move files from it to any computer in your network that has been set up according to the instructions in this chapter. You can also back up your computer files automatically, customize the drive settings, access your files from a remote location, and use the drive as a media server.

This user manual contains information and instructions for setting up and using the drive. The most common activities are listed below:

How do I . . . See . . .

Back up my computer to the My Book Live drive page 24

Restore my data from the My Book Live drive to my computer page 33

Set up auto-update of WD SmartWare Software page 38

Access the My Book Live drive on the Web page 90

Use My Book Live Dashboard to customize my drive page 59

Open a private share page 86

Restore My Book Live Dashboard to factory defaults page 66

page 111

Update My Book Live Dashboard Firmware page 61

Use WD Photos from my iPhone, iPod touch, or iPad page 94

Enable or disable My Book Live applications such as TwonkyMedia Server, MioNet Remote Access, and iTunes

Play and stream media page 98

Use iTunes® service

page 72

page 106

MY BOOK LIVE USER MANUAL

BACKING UP/RETRIEVING (WD SMARTWARE)

WD SmartWare Overview Installing and Using WD SmartWare Software WD SmartWare Home Screen Backing It All Up Using Advanced Backup Capabilities Retrieving Backups

Backing Up/Retrieving (WD SmartWare)

WD SmartWare Overview

WD SmartWare software is an easy-to-use tool that gives you the power to:



Protect your data automatically—Automatic, continuous backup instantly makes a copy whenever you add or change a file.

Note: Automatic backup protection is continuous as long as both your My Book

Live and computer are connected to your network. If you disconnect from your network, backup temporarily stops. Once you reconnect, WD SmartWare automatically scans your computer for new or changed files and resumes backup protection.



See your backup as it happens—Visual backup organizes your content into categories and shows the progress of your backup.



Retrieve lost files effortlessly—Bring back your valuable data to its original location whether you have lost all your data or just overwritten an important file.



Take control—Customize your backups.

Viewing the Info/Online Help Topics

Each WD SmartWare screen provides easy access to online Help information to quickly guide you through your backup, retrieve, and settings tasks. Whenever you

are uncertain about what to do, just click the info/online Help icon in the upperright corner of any screen:

To close the info/help screen after reading the online Help, click the X button in the upper-right corner of the screen.

MY BOOK LIVE USER MANUAL

BACKING UP/RETRIEVING (WD SMARTWARE)

Installing and Using WD SmartWare Software

Installing WD SmartWare

1. On the CD’s Next Steps screen, click the Backup Options button to display the

Backup Options screen:

2. Click the Start Install button the right of WD SmartWare to display the Install WD SmartWare page:

3. Click the License Agreement link to read the agreement, and then select the I accept check box.

MY BOOK LIVE USER MANUAL

+ 96 hidden pages

Western digital MY BOOK LIVE User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

WD® Service and Support

Accessing Online Support

Contacting WD Technical Support

Registering Your WD Product

IMPORTANT USER INFORMATION

Important Safety Instructions

Recording Your WD Product Information

PRODUCT OVERVIEW

About the Drive

Features

Package Contents

System Requirements

Operating System

Web Browsers

Local Network

Wide Area Network

Pre-Installation Instructions

Handling Precautions

Specifications

System View

CONNECTING THE DRIVE AND GETTING STARTED

Connecting the Drive to Your Network

Physically Connecting the Drive

Checking the Front Panel LED

Checking Back Panel (Network) LEDs

Getting Started Using the CD (Mac and Windows)

Using Windows XP

Using Windows Vista/Windows 7

Using Mac Leopard/Snow Leopard

My Book Live Welcome Screen

Connecting and Troubleshooting

Getting Started Without the CD (Windows 7/Vista & Mac)

Using Windows Vista/Windows 7

Using Mac OS X Leopard/Snow Leopard

What Can I Do Now?

BACKING UP/RETRIEVING (WD SMARTWARE)

WD SmartWare Overview

Viewing the Info/Online Help Topics

Installing and Using WD SmartWare Software

Installing WD SmartWare