Western digital MY BOOK LIVE User Manual

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External Desktop

™

My Book Live

User Manual

WD® Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30-day period starts on the date of your first telephone contact with WD Technical Support. E-mail support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product online at http://register.wdc.com.

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these topics:

• Downloads - Download drivers, software, and updates for your WD product.

• Registration - Register your WD product to get the latest updates and special offers.

• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information.

• Knowledge Base - Search by keyword, phrase, or answer ID.

• Installation - Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and system software versions available.

North America Asia Pacific

English 800.ASK.4WDC Australia 1 800 42 9861

(800.275.4932) China 800 820 6682/+65 62430496

Spanish 800.832.4778 Hong Kong +800 6008 6008

India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)

Europe (toll free)* 00800 ASK4 WDEU Indonesia +803 852 9439

(00800 27549338) Japan 00 531 650442

Korea 02 703 6550

Europe +31 880062100 Malaysia +800 6008 6008/1 800 88 1908/+65 62430496 Middle East +31 880062100 Philippines 1 800 1441 0159 Africa +31 880062100 Singapore +800 6008 6008/+800 608 6008/+65 62430496

Tai wan +800 6008 6008/+65 62430496

011 26384700 (Pilot Line)

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

Registering Your WD Product

Register your WD product to get the latest updates and special offers. You can easily register your drive online at http://register.wdc.com or by using My Book Live software (see “System Settings” on page 59).

Table of Contents

WD® Service and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

1 Important User Information . . . . . . . . . . . . . . . . . . . . 1

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . 2

2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

About the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Pre-Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3 Connecting the Drive and Getting Started . . . . . . . . 9

Connecting the Drive to Your Network . . . . . . . . . . . . . . . . . . . . . . . 9

Getting Started Using the CD (Mac and Windows) . . . . . . . . . . . . . 11

Getting Started Without the CD (Windows 7/Vista & Mac) . . . . . . . 19

What Can I Do Now? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4 Backing Up/Retrieving (WD SmartWare) . . . . . . . . 24

WD SmartWare Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installing and Using WD SmartWare Software . . . . . . . . . . . . . . . . 25

WD SmartWare Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Backing It All Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using Advanced Backup Capabilities . . . . . . . . . . . . . . . . . . . . . . . 30

Retrieving Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

5 Managing WD Software . . . . . . . . . . . . . . . . . . . . . . 37

Customizing WD SmartWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using WD Quick View Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Monitoring Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

MY BOOK LIVE USER MANUAL

TABLE OF CONTENTS – iii

6 Backing Up Without WD SmartWare. . . . . . . . . . . . 47

Windows Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Apple Time Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

7 Introduction to My Book Live Dashboard. . . . . . . . 54

Launching the My Book Live Dashboard . . . . . . . . . . . . . . . . . . . . 54

Starting the My Book Live Dashboard . . . . . . . . . . . . . . . . . . . . . . 55

Understanding the My Book Live Dashboard . . . . . . . . . . . . . . . . . 56

Obtaining Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

What Can I Do Now? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

8 Configuring My Book Live Settings. . . . . . . . . . . . . 59

System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Utilities Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Remote Access Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Media Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

9 Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Viewing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Creating a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Creating a Private Share for a User . . . . . . . . . . . . . . . . . . . . . . . . 79

Changing a User’s Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Editing User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

10 Managing Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Viewing a List of Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Creating a New Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Creating a New User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Making a Share Public . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Deleting a Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Opening a Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

11 Viewing a List of Backups . . . . . . . . . . . . . . . . . . . . 88

Viewing the List of Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Deleting a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

MY BOOK LIVE USER MANUAL

TABLE OF CONTENTS – iv

12 Remotely Accessing Your My Book Live . . . . . . . . 90

MioNet® Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Using MioNet Web (after registration) . . . . . . . . . . . . . . . . . . . . . . . 90

Accessing My Book Live Using WD Photos . . . . . . . . . . . . . . . . . . 94

13 Playing/Streaming Videos, Photos, & Music . . . . . 98

Media Server Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Media Types Supported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Media Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Accessing My Book Live from Media Players . . . . . . . . . . . . . . . . 100

Accessing My Book Live Using iTunes . . . . . . . . . . . . . . . . . . . . . 106

14 Regulatory and Warranty Information. . . . . . . . . . 108

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Obtaining Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

15 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

First Steps Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Resetting the My Book Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Specific Problems and Corrective Actions . . . . . . . . . . . . . . . . . . 112

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

MY BOOK LIVE USER MANUAL

TABLE OF CONTENTS – v

IMPORTANT USER INFORMATION

Important User Information

Important Safety Instructions Recording Your WD Product Information

Important Safety Instructions

This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing.

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Follow all warnings and instructions marked on the product.

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Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

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Do not use this product near any liquids.

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Do not place this product on an unstable surface. The product may fall, causing serious damage to the product.

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Do not drop the product.

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Do not block the slots and openings on the back or bottom side of the chassis; to ensure proper ventilation and reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. Making sure the drive is standing upright also helps prevent overheating.

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Operate this product only from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

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Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord.

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If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

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Never push objects of any kind into this product through the chassis slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock.

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Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

- When the power cord or plug is damaged or frayed.

- If liquid has been spilled on the product.

- If the product has been exposed to rain or water.

MY BOOK LIVE USER MANUAL

IMPORTANT USER INFORMATION

- If the product does not operate normally when the operating instructions are fol-

lowed. Adjust only those controls that are covered by the operating instructions since improper adjustment may result in damage and require extensive work by a qualified technician to the product to normal condition.

- If the product has been dropped or the chassis has been damaged.

- If the product exhibits a distinct change in performance, contact WD Customer

Support at

http://support.wdc.com.

Recording Your WD Product Information

In the following table, write the serial number and model number of your new WD product found on the label on the bottom of the device. Also, write the purchase date and other notes such as your operating system and version. This information is necessary for setup and technical support.

Serial Number:

Model Number:

Purchase Date:

System and Software Notes:

MY BOOK LIVE USER MANUAL

PRODUCT OVERVIEW

About the Drive Features Package Contents System Requirements Pre-Installation Instructions Handling Precautions Specifications System View

Product Overview

About the Drive

Welcome to your My Book Live home network drive, a high-speed network-attached storage system with a space-saving footprint. This system is equipped with a WD

drive using WD GreenPower Technology™ for efficient cooling and power saving. The high-speed interface delivers high performance for small offices or home users and is ideal for backing up and sharing files over your network. Through the My Book Live, you can also stream media content to a variety of media players.

Simplify your digital life by consolidating your movies, music, photos, and files in one location that everyone on your network can share, whether they are using a Mac® or PC. Back up all your Macs and PCs to one safe place, access files securely over the

Internet, stream movies to your entertainment center, and show off all your photos with your Apple iPhone®, iPod touch®, or iPad™.

This user manual provides step-by-step installation instructions and other important information regarding your WD product. Translated versions and updates to this user

manual can be downloaded from http://products.wdc.com/updates. For more

information and news about this product, visit our website at http://www.wdc.com/.

Features

Simplify your digital life—Store your entire family's movies, music, photos, and

important files in one safe place. Reduce the clutter of all those USB keys, CDs, and DVDs.

Easy to set up, easy to find on your network—Setup is a snap. In just a few minutes, you're up and running. Mac, Windows® Vista®, and Windows 7 computers

will automatically find your My Book Live drive in seconds. If you're running Windows XP, our simple discovery software makes it easy to set up the drive.

Share your media collection on your wireless network—Plug the drive into your network router and everyone can wirelessly access the data from any Windows or Mac computer on your home network.

MY BOOK LIVE USER MANUAL

PRODUCT OVERVIEW

Automatic backup with WD SmartWare™ for Windows—Back up the data on all your home computers to a single, reliable place. Every time you save something, it's instantly backed up. You can even back up Windows computers wirelessly over your WiFi network. Restore lost, damaged or older files to their original location with just a few clicks.

Compatible with Apple® Time Machine™ —Mac computer users can utilize all the features of Apple Time Machine backup software to protect their data. Back up all your Macs wirelessly to one location over your WiFi network.

Secure remote access—Access your files over the Internet from anywhere, using WD's MioNet® remote access technology. It's easy to securely access and share photos and documents with friends and family while you’re on the go.

Play your music on any computer in your home—The drive includes iTunes® server support so you can centralize your music and video collection and stream to a Mac or PC.

Show off your photos with your iPhone—Use your iPhone, iPod touch, or iPad to get quick access to all the photos stored on your home network drive. Download the free WD Photos photo viewer app and show off your entire photo collection without taking up tons of space on your Apple device.

Stream digital media anywhere in your home—Watch your daughter's birthday party video or show off your vacation sideshow on your TV. The built-in media server streams music, photos and movies to any DLNA-certified multimedia device such as

a WD TV® Live™ HD media player, Blu-ray Disc™ player, Xbox 360®, or PlayStation®

3. DLNA 1.5 & UPnP certified.

Leading-edge performance—Designed around the most recent advances in Ethernet chip technology, this product delivers read speeds up to 100 MBps. That's 4 times faster than most consumer network drives in this category today.

Easily customize drive settings—Use the simple My Book Live Dashboard software to define device and network settings, set up users, create public and private shares, and enable remote access, iTunes, WD Photos, and TwonkyMedia™ server.

Package Contents

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My Book Live home network drive

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Ethernet cable

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AC power adapter

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Installation and software CD

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Quick Install Guide

MY BOOK LIVE USER MANUAL

My Book Live

Home network drive

PRODUCT OVERVIEW

AC adapter*

Ethernet cable

Installation CD with

application software

and user manual

Global AC Adapter Configurations

Quick Install Guide

MY BOOK LIVE USER MANUAL

For information on additional accessories for this product, visit:

US www.shopwd.com or www.wdstore.com

Canada www.shopwd.ca or www.wdstore.ca

Europe www.shopwd.eu or www.wdstore.eu

All others Contact WD Technical Support in your region. For a list of

Technical Support contacts, visit http://support.wdc.com and see Knowledge Base Answer ID 1048.

System Requirements

Operating System

PRODUCT OVERVIEW

Windows

• Windows XP

•Windows Vista

•Windows 7

Note: Compatibility may vary depending on your computer’s hardware

configuration and operating system.

Mac OS X

•Leopard

• Snow Leopard

™

For highest performance and reliability, install the latest updates and service pack (SP):

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For Windows, go to the Start or menu and select Windows Update.

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For a Mac, go to the Apple menu and select Software Update.

Web Browsers

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Internet Explorer 7.0 and later on Windows platforms supported by this product

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Safari 4.0 and later on Mac platforms supported by this product

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Firefox 3.6 and later on supported Windows and Mac platforms

Local Network

Router/switch or direct connect (Gigabit recommended to maximize performance.)

Wide Area Network

Broadband Internet connection for remote access using MioNet and WD Photos.

MY BOOK LIVE USER MANUAL

PRODUCT OVERVIEW

Pre-Installation Instructions

Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Place the device in a site that is:

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Near a grounded power outlet

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Clean and dust free

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On a stable surface free from vibration

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Well-ventilated, with nothing blocking or covering the slots and openings on the back or bottom side of the unit, and away from sources of heat

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Secluded from electromagnetic fields from electrical devices such as air conditioners, radio, TV transmitters

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product:

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Do not drop or jolt the drive.

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Do not move the drive while it is powered on.

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Do not use this product as a portable drive.

Specifications

Ethernet High performance (10/100/1000) Gigabit Ethernet connection

Internal hard drive WD 3.5-inch SATA hard drive

Supported protocols CIFS/SMB, NFS, FTP, AFP

I/O ports Ethernet (RJ-45) port

Supported clients Windows XP

Windows Vista Windows 7 Mac OS X Leopard Mac OS

Physical dimensions Length: 54.9 in (139.45 mm)

Width: 1.97 in (50 mm) Height: 6.5 in (164.0 mm) Weight: 2.2 lb (1.01 kg)

Power supply Input voltage: 100V to 240V AC

Input frequency: 50 to 60 Hz Output voltage: 12V DC, 1.5A Power supply: 18W

Temperature Operating temperature: 5 to 35 °C (41 to 95 °F)

Non-operating temperature: -20 to 65°C (-4 to 149 °F)

X Snow Leopard

MY BOOK LIVE USER MANUAL

System View

PRODUCT OVERVIEW

Reset button

Multi-color LED

Activity LED

Ethernet port

Link LED

Kensington

Security Slot

Component Icon Description

Ethernet port Connects the device to a local network.

Reset button Restores settings such as the admin user name and password for the

device. See “Resetting the My Book Live” on page 111 for more information.

Power port Connects the device to an AC adapter and the power outlet.

Kensington security slot

MY BOOK LIVE USER MANUAL

For drive security, the device is equipped with a security slot that supports a standard Kensington security cable. Visit http://www.kensington.com/ for more information.

CONNECTING THE DRIVE AND GETTING STARTED

Connecting the Drive to Your Network Getting Started Using the CD (Mac and Windows) Getting Started Without the CD (Windows 7/Vista & Mac) What Can I Do Now?

Connecting the Drive and Getting Started

Connecting the Drive to Your Network

It is easy to set up the My Book Live drive -- all you have to do is connect it to your home or small office network. LEDs on the front and the back of the drive let you know whether the connections are functioning properly.

Note: For information about safely shutting down and disconnecting the drive,

see “Shutting Down” on page 44 or “Reboot/Shutdown” on page 67.

Physically Connecting the Drive

Important: To avoid overheating, make sure the drive is upright as shown in the

illustration above.

Follow the steps below to connect the My Book Live to a home or small office network.

MY BOOK LIVE USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED

1. Connect one end of the Ethernet cable into the Ethernet port located on the back of the drive.

WARNING! To meet Class B emission standards, use the shielded

Ethernet cable provided.

2. Connect the other end of the Ethernet cable directly into a router or network

switch port.

3. Connect the end of the adapter into the power supply socket located on the

back of the drive.

4. Plug the power adapter into a power outlet. The unit powers up automatically.

Important: Wait for the My Book Live drive to finish powering up

(approximately three minutes) before configuring the drive. You will know it is ready when the LED turns solid green.

Checking the Front Panel LED

The following table describes the front panel tricolor (red/green/blue) LED behavior.

State Color Appearance State Description

Power Off None Displays if the drive is unplugged.

Power On Blue Solid Displays when you first apply power to the

unit.

Boot Yellow Solid Drive has begun loading the Operating

System (OS).

Ready Green Solid The OS is now ready.

Activity Green Blink Unit is performing read or write commands

to/from the Hard Drive Disk (HDD).

Fault/action required Red Solid The following faults trigger this state:

• Network cable not inserted

• Disk SMART failure

• Disk thermal warning threshold exceeded (under or over temp)

• Data Volume does not exist

• System Volume does not exist

Standby Blue Solid Unit is in HDD standby mode.

Software/firmware update

MY BOOK LIVE USER MANUAL

White

(may look somewhat violet)

Solid Firmware is currently being updated.

CONNECTING THE DRIVE AND GETTING STARTED

Checking Back Panel (Network) LEDs

The following table describes the network state and activity LEDs.

Note: Looking at the port, with the LEDs on the bottom, the LED on the top is the

Activity LED, and the one on the bottom is the Link LED.

State LED Appearance State Description

Link down Link Off Cable or drive is not plugged in, or other

end of link is not operational.

Link up – 10/100 Mbps

Link up – 1000 Mbps Link Green Cable is plugged in, and both ends of the

Link idle Activity Off Active communication is not in progress.

Link busy Activity Green - Blinks Active communication is in progress.

Link Yellow Cable is plugged in, and both ends of the

link have successfully established communications. Network negotiated at 10/100 Mbps.

link have successfully established communications. Network negotiated at 1000 Mbps.

Getting Started Using the CD (Mac and Windows)

For Windows and Mac OS X, after physically connecting the drive, insert the product CD to discover the drive and get started using it.

Using Windows XP

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If AutoRun (AutoPlay) is enabled, the My Book Live Welcome screen displays. If you are asked whether you want to run the setup file, double-click Setup.exe.

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If AutoRun (AutoPlay) is disabled, click Start > Computer and locate the WD My Book Live CD drive under Devices with Removable Storage. Doubleclick the CD, and then double-click Setup.exe to display the My Book Live Welcome screen.

Using Windows Vista/Windows 7

1. Click Start or > Computer and locate the My Book Live CD drive under Devices with Removable Storage.

2. Double-click the CD, and then double-click Setup.exe to display the My Book

Live Welcome screen.

Using Mac Leopard/Snow Leopard

Double-click the My Book Live CD, and then double-click My Book Live Setup to display the My Book Live Welcome screen.

MY BOOK LIVE USER MANUAL

My Book Live Welcome Screen

CONNECTING THE DRIVE AND GETTING STARTED

Discovering and Connecting to Y

our Drive

Starting with the Welcome screen, the Administrator:

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Discovers and assigns a letter to the My Book Live drive on the network.

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Installs WD Quick View for easy access to the drive, drive status, and other options.

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Uses the Next Steps feature to navigate to essential procedures such as backing up files and configuring drive settings.

Note: Non-administrators can discover the drive, access My Book Live

Dashboard, and open the Public share.

Step 1: Discover the My Book Live Drive

1. On the Welcome screen, click the Start Discovery button. The My Book Live Discovery progress screen appears, showing how long the process may take.

Note: The processing icon displays when the system is processing information,

for example, when it is saving settings.

Note: Clicking the Cancel Search link displays the How to Connect screen,

MY BOOK LIVE USER MANUAL

providing assistance with connecting your drive to the network.

CONNECTING THE DRIVE AND GETTING STARTED

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If the process finds a My Book Live drive on the network, the My Book Live Found screen displays along with a default description and a drive letter assignment. In the navigation panel a check mark appears beside Discover.

Note: The My Book Live screens have some helpful features:

- An i to the right of a word indicates a tool tip is available.

- Placing the mouse over a tool tip displays details about an option or term.

- The Support link at the top right of the screen connects to a Help file on your CD.

- To exit the screen, click the Exit link at the bottom-left of any page, or press the

ESC key on the keyboard.



If the process does not find a My Book Live on the network, the How to Connect screen appears. Proceed to “Connecting and Troubleshooting” on page 18.

Note: The CD enables UPnP Framework in the Windows XP firewall if it has not



If more than one drive was discovered, select your My Book Live from the Drive Name drop-down list. The screen displays a default description in Drive Description.

Note: You can change the name and description when you configure the drive

MY BOOK LIVE USER MANUAL

been enabled previously. UPnP Framework must be enabled for the discovery process to detect your drive. For more information on enabling UPnP Framework, see

http://support.microsoft.com/kb/886257#8.

using the My Book Live Dashboard (see “General” on page 60).

CONNECTING THE DRIVE AND GETTING STARTED

2. To display drive properties, click the Details link. A pop-up window lists the

model name, IP address, and MAC address. Click the Close link.

3. Drive Letter displays the next available drive letter on your network that you can

map the drive to. If you want to map to another letter, click the Change link, and select the desired letter in one of the white boxes in the table:

After you select the drive letter, the screen closes. To close without changing the drive letter, click the arrow at the bottom right of the table (or press Enter or Esc).

MY BOOK LIVE USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED

The My Book Live Found screen displays again:

4. To create a desktop shortcut to a mapped drive, in Windows, select the Create

a desktop shortcut to your drive check box, and on a Mac, select the

Create an alias to MyBookLive check box. Click the Continue button. The

Install WD Quick View screen displays.

Note: To continue without installing WD Quick View, click the Skip to Next Steps

link and continue with “Step 3: Perform Next Steps” on page 17. You may install WD Quick View later by clicking Install in the navigation panel.

Step 2: Install WD Quick View

WD Quick View installs the WD Quick View icon in the Windows system tray or in the Mac OS X menu bar, so that you can perform important functions such as launching WD SmartWare or checking drive status quickly.



The Windows icon is blue .



The Mac icon is black .

MY BOOK LIVE USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED

1. Click the License Agreement link, and after reading the agreement, click the I Accept check box.

2. Click the Start Install button. A progress bar displays until the Installation

Complete screen appears. A Windows system tray now displays the icon; a Mac OS X menu bar now displays the icon.

For information on using WD Quick View, see “Using WD Quick View Shortcuts” on page 39.

Note: Once you install WD Quick View, you can upgrade it in a similar way.

Instead of the Start Install button, the Start Upgrade button is available.

MY BOOK LIVE USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED

Step 3: Perform Next Steps

1. Click the Next Steps button on the Install Complete screen, or the Next Steps link in the navigation panel at any time, to display the Next Steps screen:

Note: Discovery must take place before Next Steps is available.

Next Steps screen for Windows

MY BOOK LIVE USER MANUAL

Next Steps screen for Mac OS X

IF you want to .. . THEN . . .

CONNECTING THE DRIVE AND GETTING STARTED

Open your My Book Live drive and view

Click the Open button.

the contents of its Public shares,

Back up the files on a PC, Click the Backup Options button. Continue with

“Backing Up/Retrieving (WD SmartWare)” on page 24 or “Windows Backup” on page 47.

Back up the files on a Mac, Click the Learn More button beside the Time

Machine option, and then continue with “Apple Time Machine” on page 48.

Set up (configure) your My Book Live drive

• Access photos stored on your drive’s Shared Pictures folder and display them on an iPhone, iPad touch, or

Click the Start Setup button. Continue with “Starting the My Book Live Dashboard” on page 55.

Click the Learn More button, and then Continue with “Remote Access Settings” on page 69 or “Playing/ Streaming Videos, Photos, & Music” on page 98.

iPad,

• Remotely access files and folders on the My Book Live drive,

• Stream media to your home entertainment center and/or other computers on your home network,

Connecting and Troubleshooting

The Connecting Your Drive screen appears when “Discovery” cannot find a drive:

MY BOOK LIVE USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED

1. Follow the graphical instructions and tool tips for information about each step.

2. Click the Find Drive button.



If the drive is found, the My Book Live Found screen appears. Continue with “Step 1: Discover the My Book Live Drive” on page 12.



If the drive is not found, the Troubleshooting screen appears, offering more information about connecting the My Book Live:

3. Follow the screen instructions and tool tips.

IF you want to . . . THEN click the . . .

Return to the How to Connect screen to make sure you have properly connected your drive,

View the Troubleshooting Help topic, More Help button

Try to discover the drive again, Tr y Aga i n button

Note: If you still cannot connect your drive, search for Answer ID 5679 in the WD

Knowledge Base at http://support.wdc.com.

Back button

Getting Started Without the CD (Windows 7/Vista & Mac)

If you do not use the product CD for getting started and installing WD SmartWare (Windows only), you can still:



Use your My Book Live as an external hard drive, dragging and dropping files to and from it.



Configure the drive using WD My Book Live Dashboard. (See “Introduction to My Book Live Dashboard” on page 54.)

MY BOOK LIVE USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED



Save and restore files using Windows Backup (see “Using Windows Vista/ Windows 7” on page 20) or Apple Time Machine (see “Apple Time Machine” on page 48).

Using Windows Vista/Windows 7

Opening the Public Folder

As an alternative to using the product CD, open the drive as follows:

1. Physically connect the drive to your network (see page 9).

2. Click > Computer > Network > MYBOOKLIVE, and locate the drive’s

Public folder.

3. Double-click the Public folder to display the Shared Music, Shared Pictures, Shared Videos, and Software subfolders. You can now drag and drop files into the shared media folders using Windows Explorer:

Note: The Software folder contains all the software that is on the CD. Double-

MY BOOK LIVE USER MANUAL

click the folder, and then double-click SmartWare to display the software. If your operating system is 32-bit, click WD SmartWare Setup (x86). Otherwise click WD SmartWare Setup (x64).

CONNECTING THE DRIVE AND GETTING STARTED

Launching the My Book Live Dashboard to Set Up Your Drive

To access the WD My Book Live Dashboard to set up your drive:

1. Physically connect the drive to your network (see page 9).

2. Open a browser, and enter http://<drive name or IP address>/ as the address. Example: http://195.168.1.10/ or http://mybooklive/

3. Continue with “Understanding the My Book Live Dashboard” on page 56.

Using Mac OS X Leopard/Snow Leopard

Using Finder to Open the Public Folder

1. In a Finder window, click MyBookLive under the shared items in the side bar.

2. If presented with an authorization screen, select Guest, and then click Connect to display the Public share:

3. Double-click the Public folder to display the media subfolders: Shared Music, Shared Pictures, and Shared Videos. You can now drag and drop files into the shared folders using Finder:

Note: The Public folder icon automatically displays on the desktop.

Note: The Software folder contains all the software that is on the CD. Double-

click the folder, and then double-click the SmartWare folder to display a list of WD SmartWare and other files. Although you cannot install WD SmartWare on a Mac at this time, you may want to use the other software files.

4. If you want to make a shared drive icon permanent on your desktop, create an alias. Following are two ways to do that:

Note: Before creating an alias, click Finder > Preferences and make sure

MY BOOK LIVE USER MANUAL

Connected Servers is checked.



Click the item you wish to alias (e.g., Shared Music), hold down the mouse button, hold down the Cmd and Option keys simultaneously, and drag the item to where you want the alias to appear. Instead of moving the original item, this creates an alias at the new location.

-OR-



Right-click the item you want to alias (e.g., Shared Music), and then click File > Make Alias.

Using Bonjour to Find and Set up the Drive

CONNECTING THE DRIVE AND GETTING STARTED

1. Open Safari and click the bookmark icon:

2. Click Bonjour and then double-click your My Book Live drive to display the My Book Live Dashboard home page.

3. Continue with “Understanding the My Book Live Dashboard” on page 56.)

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CONNECTING THE DRIVE AND GETTING STARTED

What Can I Do Now?

Your My Book Live drive is ready to use and is accessible as a drive letter, enabling you to drag and drop files into your drive and move files from it to any computer in your network that has been set up according to the instructions in this chapter. You can also back up your computer files automatically, customize the drive settings, access your files from a remote location, and use the drive as a media server.

This user manual contains information and instructions for setting up and using the drive. The most common activities are listed below:

How do I . . . See . . .

Back up my computer to the My Book Live drive page 24

Restore my data from the My Book Live drive to my computer page 33

Set up auto-update of WD SmartWare Software page 38

Access the My Book Live drive on the Web page 90

Use My Book Live Dashboard to customize my drive page 59

Open a private share page 86

Restore My Book Live Dashboard to factory defaults page 66

page 111

Update My Book Live Dashboard Firmware page 61

Use WD Photos from my iPhone, iPod touch, or iPad page 94

Enable or disable My Book Live applications such as TwonkyMedia Server, MioNet Remote Access, and iTunes

Play and stream media page 98

Use iTunes® service

page 72

page 106

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BACKING UP/RETRIEVING (WD SMARTWARE)

WD SmartWare Overview Installing and Using WD SmartWare Software WD SmartWare Home Screen Backing It All Up Using Advanced Backup Capabilities Retrieving Backups

Backing Up/Retrieving (WD SmartWare)

WD SmartWare Overview

WD SmartWare software is an easy-to-use tool that gives you the power to:



Protect your data automatically—Automatic, continuous backup instantly makes a copy whenever you add or change a file.

Note: Automatic backup protection is continuous as long as both your My Book

Live and computer are connected to your network. If you disconnect from your network, backup temporarily stops. Once you reconnect, WD SmartWare automatically scans your computer for new or changed files and resumes backup protection.



See your backup as it happens—Visual backup organizes your content into categories and shows the progress of your backup.



Retrieve lost files effortlessly—Bring back your valuable data to its original location whether you have lost all your data or just overwritten an important file.



Take control—Customize your backups.

Viewing the Info/Online Help Topics

Each WD SmartWare screen provides easy access to online Help information to quickly guide you through your backup, retrieve, and settings tasks. Whenever you

are uncertain about what to do, just click the info/online Help icon in the upperright corner of any screen:

To close the info/help screen after reading the online Help, click the X button in the upper-right corner of the screen.

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BACKING UP/RETRIEVING (WD SMARTWARE)

Installing and Using WD SmartWare Software

Installing WD SmartWare

1. On the CD’s Next Steps screen, click the Backup Options button to display the

Backup Options screen:

2. Click the Start Install button the right of WD SmartWare to display the Install WD SmartWare page:

3. Click the License Agreement link to read the agreement, and then select the I accept check box.

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BACKING UP/RETRIEVING (WD SMARTWARE)

4. Click the Start Install button. When installation is complete, the Installation Complete screen displays.

5. Click the Launch WD SmartWare button to display the WD SmartWare Home page. (See “WD SmartWare Home Screen” on page 27.)

Using a Rally Driver to Install WD SmartWare

You can use a Rally driver as an alternative way to install WD SmartWare software on Windows Vista/Windows 7 systems.

The very first time you connect the My Book Live to your network and open Windows Vista/Windows 7, you are prompted to allow the system to locate our Rally driver. If you allow it, the system looks on the Windows update site for the driver. If it cannot find it (for example, if you are not connected to the Internet), a message informs you of this. You may cancel the message and continue.

When properly installed, Rally puts a large My Book Live icon under Network. To install WD SmartWare software using the driver, right-click the icon and select Install WD SmartWare.

Launching WD SmartWare After Installation

Use one of the following options for the WD SmartWare Software once you have installed it:



WD SmartWare icon —In the Windows system tray, left- or right-click

the WD Quick View icon to display the main menu, and then select WD SmartWare, or



Windows Explorer—Click Start or , and then click Programs >

WD SmartWare > WD SmartWare.

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BACKING UP/RETRIEVING (WD SMARTWARE)

WD SmartWare Home Screen

The Home screen is the first screen you see after you launch WD SmartWare:

The WD SmartWare Home screen provides four tabs:



Home—Provides a Content Gauge showing the capacity of each My Book Live drive on your network.



Backup—Manages existing backups or creates new backups of your important data, including movies, music, documents, e-mail, and photos.



Retrieve—Brings back valuable data that has been lost or overwritten.



Settings—Manages backup parameters, searches for updates, and provides a link to the My Book Live Dashboard, where you can configure the drive.

In the Content Gauge for your computer’s hard drive, all of your files that are available for backup display against a blue background in six categories where:

This file category Includes files with these extensions

Documents .doc, .txt, .htm, .html, .ppt, .xls, .xml, and other document

extensions

Mail .mail, .msg, .pst., and other mail extensions

Music .mp3, .wav, .wma, and other music extensions

Movies .avi, .mov, .mp4, and other movie extensions

Pictures .gif, .jpg, .png, and other picture extensions

Other Others that do not belong in the five main categories

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BACKING UP/RETRIEVING (WD SMARTWARE)

For a complete list of all included file extensions, search for Answer ID 3644 in the WD Knowledge Base at http://support.wdc.com.

Note that:



Moving the pointer over a category displays the number of files in the category.



The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that are not backed up include system files, program files, applications, and working files like .tmp and .log files.



The Retrieved category, also shown against a dark gray background, includes the files that you have retrieved from a prior backup. They, too, are not available for backup.

Note: Additional Files are files outside of the backup.

Backing It All Up

To back up all of your computer files:

1. Click the Backup tab to display the Backup screen:

2. Click the Start Backup button to back up all of your files.

3. During the backup:



The Backup screen displays a progress bar and a message indicating the amount of data that has been backed up.



The blue background in the Content Gauge for your computer’s hard drive changes to yellow/amber for all of the files that have not yet been backed up.

MY BOOK LIVE USER MANUAL

BACKING UP/RETRIEVING (WD SMARTWARE)



The gray background in the Content Gauge for your My Book Live changes to blue for each category as its backup completes.



You can continue to set up your drive or perform any other functions because the WD SmartWare software backs up all of your files in the background.



A Stop Backup button is available for you to stop the backup.

Appearance of a “Backup accomplished successfully” message means that the backup completed normally. If any files could not be backed up, the WD SmartWare software displays a:



Caution message indicating the number of files involved



View link that you can click to see a list of the files and the reasons they were not backed up

Some applications and running processes can keep files from being backed up. If you cannot determine why some of your files were not backed up, try:



Saving and closing all of your open files



Closing all running applications—including your e-mail program and web browser

Important: If you are alerted that your drive is full, you may want to purchase another

drive for additional storage.

4. If you clicked Stop Backup in step 3, a confirmation prompt displays:

To continue, click either:



Continue Backup to disregard your stop backup request and resume the backup, or



Stop Backup to follow through with your stop request.

MY BOOK LIVE USER MANUAL

BACKING UP/RETRIEVING (WD SMARTWARE)

Using Advanced Backup Capabilities

The advanced backup capabilities include:



Selecting specific content to back up



Changing the backup software settings:

- Number of backup versions to keep

- Backup speed

- Retrieve folder

- Auto-updates

Selecting Specific Content to Back Up

To back up some of your computer files:

1. On the Backup screen, select Detailed View to open the backup files content

box:

2. In the backup files content box:



Select the check boxes for the file categories that you want to include in the backup.



Clear the check boxes for the file categories that you want to exclude from the backup.

3. Click Apply Changes to refresh the Content Gauge for your My Book Live drive and apply the selection.

4. Click Start Backup to back up the selected categories of files.

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BACKING UP/RETRIEVING (WD SMARTWARE)

Changing the Backup Software Settings

To optimize your backup, you can:



Specify the number of backup versions to keep for each file.



Pause backups until your computer is idle.

To configure these backup options:

1. Click the Settings tab to display the Settings screen:

2. Click the Set Up Software button to display the Software Settings screen:

MY BOOK LIVE USER MANUAL

BACKING UP/RETRIEVING (WD SMARTWARE)

Specifying the Number of Backup Versions

The WD SmartWare software can keep up to 25 older versions of each file. If you overwrite or delete a file by mistake, or want to see an earlier version of the file, the WD SmartWare software has a copy for you.

Keeping more versions:



Improves your ability to save/retrieve more versions of a file



Consumes more disk space

To specify the number of backup versions that you want to keep for each file:

1. On the Software Settings screen, click the File History button to display the Set

File History screen:

2. Specify the number of file versions that you want to keep (from 1 to 25) in the Enter the number of backup versions to keep for each file box.

3. Click Apply to save and implement the new number of backup versions.

Pausing Backups Until Your Computer is Idle

A large backup can take a lot of time and consume a lot of your system processing resources. The WD SmartWare software works in the background using minimal computer resources while you are working on your computer. If you want to pause all backup activity until your computer is idle, you can by enabling the Backup Speed option.

1. On the Software Settings screen, click the Backup Speed button to display the

Reduce Backup Speed screen:

2. Select or clear the Pause backup until computer is idle check box to enable or disable the Backup Speed option.

MY BOOK LIVE USER MANUAL

BACKING UP/RETRIEVING (WD SMARTWARE)

Retrieving Backups

The WD SmartWare software makes it easy for you to retrieve files that your My Book Live drive has backed up and either:



Restore them to their original locations on your computer, or



Copy them to a special retrieve folder.

Retrieval is generally a four-step process:

1. Choose the drive to retrieve content from on the Home screen.

2. Choose whether content is to be retrieved to a special retrieval folder or to the original location.

3. Choose what content to retrieve: files, folders, or everything.

4. Retrieve the content.

Retrieving a File

After selecting the drive on the Home screen, you can retrieve files or complete folders from your My Book Live drive. (For information on retrieving folders, see “Retrieving a Folder” on page 36.)

To retrieve a file or folder from your drive:

1. Click the Retrieve tab to display the Select a destination for retrieved files

screen:

MY BOOK LIVE USER MANUAL

BACKING UP/RETRIEVING (WD SMARTWARE)

2. The drive may contain backups from other computers. To retrieve files from a specific computer (volume):

a. Click the Change Retrieve Volume button to display the Select a volume to

retrieve from screen:

b. Select the desired volume, and click the Select Destination button.

3. On the Select a destination for retrieved files screen:

IF you want to copy your retrieved content to . . .

Its original location,

Note: Not available when retrieving a backup of a different computer.

A retrieved content folder,

Note: If you change the retrieval content location from where it has been, the previous location will be backed up.

THEN . . .

a. Select the To the Original Places option. b. Click the Select Files button to display the Select

content to retrieve... screen.

a. Select the In a Retrieved Content Folder option. b. If you want to specify a different retrieve folder, click

Browse and identify the new retrieve folder.

c. Click the Apply button to save and implement the new

retrieve folder.

d. Click the Select Files button to display the Select

content to retrieve... screen.

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BACKING UP/RETRIEVING (WD SMARTWARE)

4. On the Select content to retrieve... screen, select Retrieve Some Files to display the retrieve files selection box:

5. Navigate through the folder structure to find the files you want.



Click the appropriate file category button to list the files by category:

Pictures

- Music

- Movies

- Documents

- Other

- Mail



Select the View icon to list individual files.



Type all or part of the file name in the search box to locate the file and press Enter to start the search. To eliminate the search filter, delete all of the text in the search box and press Enter.



Select the check box for the file that you want to retrieve.

6. Click the Start Retrieving button.

7. During the retrieve:



The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location.



A Cancel Retrieving button is available for you to stop the retrieve.



A “Retrieval accomplished” message signifies completion of the retrieve.



A “Partial retrieve accomplished” message means the file you selected for the retrieve was not copied to the specified retrieve location. In this case, either a:

“Files Not Retrieved” message provides the number of files that were not retrieved

and a link to a failed-to-retrieve information screen. Click the View files link to see the list of files and the reasons they were not retrieved, or a

- “Destination is full” message means that your computer does not have sufficient

disk space to complete the retrieve.

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BACKING UP/RETRIEVING (WD SMARTWARE)

Retrieving a Folder

To retrieve a folder from your drive, and all of the content within a folder, which may include multiple categories, in the retrieve files selection box, right-click the folder and choose Select folder in all content categories.

Retrieving an Earlier Version of a File or Deleted Files

In the retrieve files selection box, check the Show deleted files check box and/or the Show older files check box. Now, when selecting content to retrieve, you can select individual files that were overwritten or deleted. Likewise, retrieving entire folders in this mode will retrieve older versions and deleted files as well.

Note: You can only retrieve one version of a file per retrieve.

Retrieving All of Your Content

On the Select content to retrieve... screen, choose the Retrieve All Files option, which retrieves files across all categories and copies them to either their original locations or the Retrieved Contents folder.

During the retrieve:



The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location.



A Cancel Retrieving button is available for you to stop the retrieve.



A “Retrieval accomplished” message signifies completion of the retrieve.



A “Partial retrieve accomplished” message means the file you selected for the retrieve was not copied to the specified retrieve location. In this case, either a:

- “Files Not Retrieved” message provides the number of files that were not retrieved

and a link to a failed-to-retrieve information screen. Click the View files link to see the list of files and the reasons they were not retrieved, or a

- “Destination is full” message means that your computer does not have sufficient

disk space to complete the retrieve.

MY BOOK LIVE USER MANUAL

MANAGING WD SOFTWARE

Managing WD Software

Customizing WD SmartWare Using WD Quick View Shortcuts Monitoring Alerts

Customizing WD SmartWare

The WD SmartWare software makes it easy for you to quickly customize its settings for the best possible performance with your drive by:



Specifying the number of backup versions that you want to keep for each file



Specifying a unique folder to store files retrieved from your drive



Automatically checking for WD SmartWare software updates.

Click the Settings tab to display the Software Settings screen:

IF you want to . . . THEN click . . . AND see . . .

Change the number of backup versions to keep for each file,

Enable continuous backups, Backup Speed “Pausing Backups Until Your

Specify a path to a different retrieve folder,

Change the option that checks for software updates whenever you reconnect your My Book Live drive to your network,

MY BOOK LIVE USER MANUAL

File History “Specifying the Number of

Backup Versions” on page 21.

Computer is Idle” on page 22.

Retrieve Folder “Specifying a Different Retrieve

Folder” on page 38.

Preferences “Setting the Preferences (Auto

Update) Option” on page 38.

MANAGING WD SOFTWARE

Specifying a Different Retrieve Folder

When you start a retrieve, you can choose whether you want to store the retrieved files in either:



Their original locations on your computer, or



A Retrieved Content folder

By default, the WD SmartWare software creates and uses a Retrieved Content subfolder in your My Documents folder. To specify a different folder:

1. Either create a new folder or determine which existing folder you want to use.

2. On the Software Settings screen, click the Retrieve Folder button to display the Set Retrieve Folder screen:

3. Click the Browse button and use the browse function to identify the new retrieve folder.

Note: If you don’t want your previous retrieve contents folder to be backed up,

delete the folder before you apply changes.

4. Click the Apply button to save and implement the new retrieve folder.

Setting the Preferences (Auto Update) Option

When enabled, each time you reconnect your My Book Live drive to your network, the Preferences option checks for software updates. This ensures that you are always using the most-recent software version.

To enable or disable the Preferences option:

1. On the Software Settings screen, click the Preferences button to display the Set

Preferences screen:

2. Select or clear the Automatically check for WD SmartWare software updates check box to enable or disable the Preferences option. If selected, WD SmartWare links you to the WD web page where the download is available.

MY BOOK LIVE USER MANUAL

MANAGING WD SOFTWARE

Using WD Quick View Shortcuts

After you install WD Quick View (see “Step 2: Install WD Quick View” on page 15),

the WD Quick View icon displays in a Windows system tray and the icon

displays on a Mac menu bar. This icon enables you to quickly and conveniently:



Check the drive status



Open the public and private shares



Launch the My Book Live Dashboard



Launch WD SmartWare (if installed)



Exit WD SmartWare (if running)



Map the My Book Live (Windows only)



Create a shortcut to the Public share



View drive properties



View alerts



Access the Learning Center Help pages



Set preferences for alerts



Uninstall the WD Quick View icon.



Shut down the My Book Live

The sections that follow describe these options.

Accessing the WD Quick View Shortcut Options

Windows

1. Right-or left-click the WD Quick View icon in the system tray to display a

menu.

2. Move the pointer over or click to select your My Book Live drive and display a submenu:

Windows WD Quick View menus

3. Select the desired option.

MY BOOK LIVE USER MANUAL

MANAGING WD SOFTWARE

Mac OS X

1. Click the WD Quick View icon in the menu bar to display a menu.

2. Move the pointer over the name of your My Book Live to display a submenu:

Mac OS X WD Quick View menus

3. Select the desired option.

Checking Drive Status

Windows

Move the pointer over the WD Quick View icon in the system tray to see the

drive capacity used and drive temperature:



A green dot beside the drive name means the drive is behaving normally.



A red dot beside the drive name means the drive is experiencing a problem, such as an abnormally high temperature.

Mac OS X

Click the WD Quick View icon in the menu bar and move the cursor over the name of your My Book Live drive to display drive status below the submenu:

MY BOOK LIVE USER MANUAL

MANAGING WD SOFTWARE

Launching WD SmartWare (Windows only)

Select the WD SmartWare option on the WD Quick View menu to display the WD SmartWare home screen.

Exiting WD SmartWare (Windows only)

Select Exit WD SmartWare on the WD Quick View menu to close the application. (This option only appears if you are running WD SmartWare.)

Opening Shares

You can use WD Quick View to open the drive’s Public share and any private shares to which you have access permission.

1. Select Open on the WD Quick View submenu.

Windows: The shares display in Windows Explorer:

Mac OS X: The contents of the Public share display in Finder:

Note: To view all of the shares on the drive, click the name of your My Book Live

under Shared.

2. Select the share you want to view:

Windows: For a private share, if prompted for a user name and password, enter those associated with your user account on My Book Live Dashboard (see “Creating a User” on page 77). If you make the user name and password in Dashboard the same as those for logging into the computer, no user name or password are required here.

MY BOOK LIVE USER MANUAL

MANAGING WD SOFTWARE

Mac OS X: For a private share, if prompted for a user name and password, enter those associated with your user account on My Book Live Dashboard (see “Creating a User” on page 77). For a Public share, if prompted for a user name and password, select Guest.

Launching My Book Live Dashboard

Select Dashboard on the WD Quick View submenu to launch the application. The Welcome screen displays. (See “Introduction to My Book Live Dashboard” on page

54.)

Mapping the Drive (Windows only)

1. Select Map [My Book Live name] on the WD Quick View submenu. The Map

Network Drive screen displays:

2. Select the desired letter from the Drive drop-down list.

3. Click the Finish button.

Creating a Shortcut to the Public Share (Windows only)

Note: Mac OS X automatically displays a Public share icon on the desktop, and

you can create aliases for any subshares. (See “Using Mac Leopard/Snow Leopard” on page 11.)

Select Create Shortcut on the WD Quick View submenu. An icon representing the Public share displays on the desktop.

MY BOOK LIVE USER MANUAL

MANAGING WD SOFTWARE

Viewing Drive Properties

Select Properties on the WD Quick View submenu to display the Properties screen:

My Book Live Properties on Windows

MY BOOK LIVE USER MANUAL

My Book Live Properties on Mac OS X

MANAGING WD SOFTWARE

Shutting Down

One of the recommended ways to safely reboot and shut down your My Book Live drive is to use the WD Quick View icon.

Note: Another preferred method is to use the Dashboard. (See “Reboot/

Shutdown” on page 67.) If the unit does not shut down using either recommended method, see “How do I safely shut down the My Book Live?” on page 113.

Important: Before shutting down, make sure no file transfers are going on. Check the

LED on the front of the drive to make sure it is not blinking. Blinking indicates that the unit is processing information (for example, backing up or transferring files).

WARNING! Do not unplug the drive during shutdown.

1. Select Shut Down on the WD Quick View submenu to display the WD

SmartWare Shut Down screen.

2. Enter the administrator’s password or leave blank and then click the OK button. The drive shuts down.

Monitoring Alerts

Flashing Icon and Balloon Alert

In both Windows and Mac systems, the WD Quick View icon flashes to indicate the drive may be overheated or about to fail. In Windows, a balloon alert displays as well.

Note: If the drive overheats, power it down and let it cool for 60 minutes. Power

it back on, and if the problem persists, contact WD Support.

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MANAGING WD SOFTWARE

WD Quick View Option

An option on the WD Quick View submenu displays alerts such as:



Drive is reaching maximum capacity.



Drive is full and subsequent backups cannot take place. Displays every five minutes until space is made available.



Updates are available.

To view drive alerts:

1. Select Alerts on the WD Quick View submenu to display one or more alerts.

Multiple alerts are arranged chronologically.

2. To close the alert panel, click the Exit button.

MY BOOK LIVE USER MANUAL

Alerts on Windows

3. Click the OK button to close.

MANAGING WD SOFTWARE

Alerts on Mac OS X

Accessing the Learning Center

The Learning Center contains information about using many aspects of the My Book Live software. Select Learning Center on the WD Quick View submenu to display the Learning Center main menu.

Uninstalling the WD Quick View Icon

Windows

On Windows XP, click Start > Control Panel > Add or Remove Programs, and uninstall WD Drive Manager.

On Windows Vista/Windows 7: click > Control Panel > Programs and Features and uninstall WD Drive Manager.

The System Tray no long contains the WD Quick View icon .

Mac OS X

1. Double-click the My Book Live CD icon on the desktop.

2. Open the Extras folder and select WD SmartWare Uninstaller to display the WD SmartWare Uninstall window.

3. Click the Uninstall button. A login window displays your Mac user name.

4. Enter your Mac password and click the OK button.

5. On the WD SmartWare Uninstall window, click the Uninstall button.

6. When a confirmation message displays, click the Exit button.

The menu bar no longer contains the WD Quick View icon .

MY BOOK LIVE USER MANUAL

BACKING UP WITHOUT WD SMARTWARE

Windows Backup Apple Time Machine

If you choose not to use WD SmartWare software for backing up files to the My Book Live, you can use Windows Backup or Apple TimeMachine as an alternative.

Backing Up Without WD SmartWare

Windows Backup

The Windows Backup feature of Windows Vista (Business, Ultimate, and Enterprise) and Windows 7 (Professional and Ultimate versions) enable you to back up media files, documents, email, and other personal files to your My Book Live drive. If you lose files or your system crashes, you can easily restore them to your PC. For more information on Windows Backup, consult Microsoft's documentation.

Windows Vista Backup

1. Click and then Control Panel.

2. If a Found New Hardware screen displays, click the Cancel button.

3. Click Control Panel > System Maintenance > Backup your computer and follow the steps in the wizard.

4. When prompted to select where you want to save your backup, click On a network.

5. Click the Browse button and select the My Book Live drive.

6. Select a share where you want the backup to be created and click the OK button.

7. Enter the username and password assigned to your user name on the My Book Live. If no user name has been assigned, enter everyone as the username and any password (e.g., 1234). Click the OK button.

8. Follow the remaining instructions as prompted by the wizard.

Win 7 Backup

1. Click > Control Panel > System and Security.

2. Click Backup and Restore.

3. Click the Set up Backup button and follow the steps in the wizard.

4. When prompted to select where you want to save your backup, click Save on a network.

5. Click the Browse button and select the My Book Live drive as the backup destination.

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BACKING UP WITHOUT WD SMARTWARE

6. Select a share where you want the backup to be created and click the OK button.

7. Enter the username and password assigned to your user name on the My Book Live. (See page 77.)

8. Make sure the backup destination is correct and click the Next button

9. When prompted for the content you want to back up, select Let Windows choose or select desired content and then click the Next button.

10. On the Review your backup settings screen, click the Save settings and run

backup button.

Apple Time Machine

Backing up

The Apple Time Machine is a built-in feature on Mac OS X Leopard and Snow Leopard computers that can back up everything on your computer: music, photos, documents, applications, e-mails, and system files. The My Book Live drive can store these backups, so that if your hard drive or operating system should crash, or you lose a file, you can easily restore it to your computer.

Setting up Time Machine

To set up Time Machine to back up files to your My Book Live drive:

1. Use one of the following methods to open Time Machine.



Click the Time Machine icon in the Dock:



Click the Apple menu > System Preferences and select Time Machine.



Click Go > Applications and select Time Machine.

2. If this is your first time creating a backup, the following screen displays:

MY BOOK LIVE USER MANUAL

BACKING UP WITHOUT WD SMARTWARE

Click Set Up Time Machine to display the Time Machine Preferences screen:

3. Click Choose Backup Disk and select the My Book Live drive where you want the backups stored:

4. Click Use for Backup. A screen prompts for your user name and password.

5. Select Guest (default setting) and click Connect:

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BACKING UP WITHOUT WD SMARTWARE

The Preferences screen returns:

6. To start automatic backups, move the slider to ON.

7. To add a Time Machine drop-down menu icon to the menu bar at the top of the screen, select the Show the Time Machine status in the menu bar check box. This menu enables you to start a backup, enter Time Machine to restore files, or open the Time Machine Preferences screen:

Time Machine begins backing up your files. The first backup may take some time, but subsequent backups are faster because Time Machine only backs up new or changed items. A status bar displays the progress of the backup:

Time Machine backs up your computer every hour and keeps the following backup sets:



Every hour for 24 hours



Every day for the past month



Weekly until the My Book Live drive is full.

Note: If a backup is interrupted, for example, if the computer goes into sleep

mode, or the My Book Live is disconnected, it will resume automatically once the computer is available.

If you change the name of the My Book Live, previously set Time Machine backups delay or fail. To fix the problem, resume backing up by re-selecting the drive in the Time Machine Preferences screen.

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BACKING UP WITHOUT WD SMARTWARE

To see information such as available capacity and the date and time of the oldest, latest, and next backup, select Open Time Machine Preferences on the Time Machine drop-down menu:

Starting a Backup

To start a backup at any time, select Back Up Now on the drop-down menu:

Note: To delete Time Machine backups, use WD My Book Live Dashboard. (See

“Viewing a List of Backups” on page 88.)

Restoring Backed-Up Items

You may sometimes want to restore files and other items backed up on the My Book Live drive. For example, you may have lost a file, or you want to see files from a week ago. You can restore individual items, multiple items, shares, or if your system crashes, your entire hard drive.

To restore backed-up items to your hard drive:

1. Open the window on your computer where you want the item restored. For

example, if you are restoring a document, open the Documents folder. (If you are restoring an item on your desktop, you do not need to open a window.)

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BACKING UP WITHOUT WD SMARTWARE

2. Click the Time Machine icon in the Dock, or select Enter Time Machine from the drop-down menu:

All of your backups display in a cascade, with the most recent in front.

3. Click the arrows or the time line on the right of the screen to browse through all the backups Time Machine has created:

Backups

Arrows

Time Line

Restore button

4. Select the item you want to restore, and click the Restore button at the bottom right to display the Copy message:

5. Click the button for the desired option:



Keep Original—Does not restore the item from the backup drive



Keep Both—The original item remains and the backed-up item is added to

the selected location on your computer.

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BACKING UP WITHOUT WD SMARTWARE



Replace—The backed-up item replaces the original item.

Note: In Finder, you will see a folder that corresponds to your backup drive that

includes the word “backup.” This is a protected folder that is automatically created and where all of your backups reside. It serves no purpose for users other than to store Time Machine backups. In fact, if you try to connect to it, you will get a “Connection Failed” message.

MY BOOK LIVE USER MANUAL

INTRODUCTION TO MY BOOK LIVE DASHBOARD

Launching the My Book Live Dashboard Starting the My Book Live Dashboard Understanding the My Book Live Dashboard Obtaining Customer Support What Can I Do Now?

Introduction to My Book Live Dashboard

Use the WD My Book Live Dashboard to configure settings to manage the My Book Live as you prefer. For example, you can set up user accounts and restrict access to the files on your My Book Live drive, set up folders for storing files, and customize the drive to suit your needs.

This chapter introduces you to My Book Live Dashboard and gets you started.

Launching the My Book Live Dashboard

Use one of the following methods to launch the Dashboard:

IF you want to launch from . . . THEN . . .

My Book Live CD, 1. Discover the drive. (See “Discovering and Connecting

to Your Drive” on page 12.)

2. Click Next Steps and then the Start setup button.

WD Quick View icon, 1. Left- or right-click the WD Quick View icon.

2. Select your My Book Live and then Launch Dashboard.

Windows XP, 1. Click Start and then My Network Places.

2. Locate your My Book Live drive.

3. Double-click the drive or right-click and select Invoke.

Windows 7/Vista/XP, 1. Click

2. Locate your My Book Live drive

3. Double-click the drive, or right-click and select View device webpage from the resulting menu.

A browser or Windows Explorer, 1. Use the name or IP address of your My Book Live as

the address (or URL):

2. Click Go.

Mac OS X, 1. Click the Safari icon

2. Double-click the My Book Live drive on the network.

> Computer > Network.

, then the bookmark icon

, and then Bonjour.

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INTRODUCTION TO MY BOOK LIVE DASHBOARD

Starting the My Book Live Dashboard

The first time you access My Book Live Dashboard, the Default Language page displays:

1. Select the default language from the drop-down list.

2. Click the Licence Agreement link, and after reading the agreement, click

I Accept.

3. Click Start. The Home Page displays:

After you select an option, the navigation panel slides to the left and the selected page appears.

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INTRODUCTION TO MY BOOK LIVE DASHBOARD

Understanding the My Book Live Dashboard

The typical My Book Live Dashboard page offers options for viewing and entering information and provides assistance and notifications:

No. Item Description

1 Device Name Name of the My Book Live drive. You can change

the default name to one of your own choosing. (See “General” on page 60.)

Alerts icon

3 Alerts & Events list Displays all messages and alerts. If desired, close

4 Secure Your Device/Logout Enables you to enter a username and password, if

5 Navigation panel Roll the mouse over a link to display information

Displays or hides a drop-down list of all messages and alerts.

an individual alert by clicking the corner. To prevent an alert from appearing again, select its Don't remind me again check box

before closing it.

desired. A logout link displays if you use a password to access the My Book Live Dashboard. The system is not secure if you have not set a password.

about a page. Click to display the associated page.

X in its right

6 Support Provides links to product documentation, a user

MY BOOK LIVE USER MANUAL

forum, FAQs, and a customer support contact form.

INTRODUCTION TO MY BOOK LIVE DASHBOARD

No. Item Description

7 Let us help you Displays information about performing the tasks

noted in the scrolling list below. The + or - sign enables you to show or hide the scrolling display.

Navigate through the tasks by clicking the back and next > arrows beside the blue dots below the task.

8 > or V buttons Display and hide screen sections.

9 Device usage dock Displays the device name, information about the

type of files stored, and currently used capacity.

Processing icon

Tool tips icon

* Not shown in screen example.

Displays when the system is processing information, for example, saving settings.

Displays to the right of some items:

Provides a brief explanation when you roll the mouse over the icon.

Obtaining Customer Support

To open the Support page:

1. Click the Support option in the navigation panel to display the Support page:

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INTRODUCTION TO MY BOOK LIVE DASHBOARD

Sending Customer Support Your Log Files

If you have a problem with the My Book Live drive, complete the online form on the Support page to generate a log and send it to WD’s Customer Support team. Another option is to manually generate a system log and save or e-mail it.



To run a system report and send it to WD Customer Support automatically, click the Request Support button.



Click the Privacy Policy link to review WD’s privacy policy.



To run and save a system report manually, click the Create & Save button. Then save it to your computer. If desired, e-mail it to WD Customer Support.

Obtaining Other Support



To obtain the most recently updated user manual, click the Product Documentation link.



To see answers to frequently asked questions and troubleshooting instructions, click the FAQs link.



To participate in a forum about the My Book Live, click the Forum link.



To see WD phone numbers and other contact information, click the Contact Info link.

What Can I Do Now?

The next few chapters step you through the procedures for using My Book Live Dashboard. The following table provides shortcuts to instructions for some common tasks.

How do I ... See ...

Request assistance from Customer Support page 57

Set up the drive on your network page 63

Configure settings page 59

Create users page 77

Change a user’s password page 80

Create shares page 83

Access private shares page 83

Enable or disable media servers page 98

Enable or disable MioNet remote access page 90

Share photos using WD Photos mobile app page 94

MY BOOK LIVE USER MANUAL

Reset My Book Live to factory default settings page 66

Update My Book Live Dashboard firmware page 61

View a list of backups and delete backups page 88

Shut down or reboot the My Book Live page 67

CONFIGURING MY BOOK LIVE SETTINGS

System Settings Network Settings Utilities Settings Remote Access Settings Media Server Settings

The Settings option enables the Administrator to view and customize the drive’s system, network, utilities, remote access, and media settings.

Configuring My Book Live Settings

System Settings

To select the Settings options:

1. On the navigation panel, click Settings to display five tabbed pages: System, Network, Utilities, Remote Access, and Media. Note that the Settings tab is highlighted in blue:

2. The Settings home page contains five expandable sections: General, Date &

Time, Updates, Alert & Event Notifications, and Energy Saver. To display or hide a section, click the arrow beside the section name or click the section name itself.

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CONFIGURING MY BOOK LIVE SETTINGS

General

Use the General section of the page to show the drive name and description, select the language in which the web pages should display, view usage of storage space, and register the drive.

WARNING! Renaming the My Book Live forces all the network computers to

remap their shared network resources. Change the device name only when necessary.

1. View or modify the following settings:

Device Name Enter a unique name for your drive to identify it on the

network.

Device Description The default description is My Book Live Edition. If desired,

enter a different description.

Language From the drop-down list, select the language in which you

want the My Book Live web pages to display. The default language is English.

Serial Number Displays the WD-assigned number that identifies the

specific unit.

Usage

Warranty Registration

Displays the storage capacity used and the total storage capacity.

Click Register Now and follow the prompts to register your drive.

2. If you made any changes, click the Save button that appears below the section.

Note: Throughout the My Book Live Dashboard, the Save and Cancel buttons

display only if you make changes.

Date & Time

The date and time are synchronized to the NTP (network time protocol) server by default. You have the option of setting the date and time manually or allowing the NTP to access the Internet and automatically set the time. If you are not connected to the Internet, you must enter the date and time manually.

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CONFIGURING MY BOOK LIVE SETTINGS

1. View or modify the following settings:

Time Zone From the drop-down list, select the time zone where your

drive is located.

Date & Time From the drop-down lists, select the current date and

time.

NTP Service Select the check box to enable NTP service, which

automatically synchronizes your drive to update the time and date.

If you want to change to another primary NTP server, click Add New Primary, and then enter the URL address of the new primary server.

2. If you have made any changes, click the Save button.

Updates

This section of the page enables you to set up the drive to update the firmware automatically or to manually check for an update file:

A description, current version number, and date of last update of the My Book Live Dashboard firmware display.

WARNING! Do not unplug the device or close the page during the update

process.

Check for Update

To manually check for new firmware availability and to optionally install new firmware:

1. Click the Check for Update button. The “Checking” message displays. If an update is found, click OK.

2. If desired, click the Install & Reboot button. A progress bar displays. When

the process is complete, the network drive reboots.

Update from File

To update the firmware manually:

1. Contact WD Tech Support http://support.wdc.com for information on new firmware availability.

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CONFIGURING MY BOOK LIVE SETTINGS

2. If a new firmware file is provided, save the file to a Desktop location on your

computer.

3. Click the Update from file button.

4. Select the file saved on your hard drive and click the Open button. A message

prompts for confirmation that you want to update now. Click OK.

5. An “Installing Update” progress bar displays, and when installation is complete,

the drive reboots.

Auto Update

To automatically check for and update the firmware:

1. For Auto Update, select the Enabled check box.

2. From the drop-down lists, specify the frequency and time at which the drive

should look for an update on the WD website, and if one is available, to automatically install it and reboot.

3. Click the Save button.l

Alert & Event Notifications

The Alert & Event Notification section of the page enables you to add or delete e-mail addresses of up to five users who will receive notifications. The notification may concern system conditions, such as over temperature, or hard drive, volume, and network status. These alerts help the Administrator manage and detect events or errors.

To add or delete an e-mail address:

1. Select the Enable check box.

2. Enter the e-mail address of a recipient and click the

3. Click the Save button.

-OR-

Add link.

Click the Save and Send Test Email

button to send a test alert to all recipients

and save the e-mail changes.

4. To delete an e-mail address, click the Remove link to its right.

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CONFIGURING MY BOOK LIVE SETTINGS

Energy Saver

If the Hard Disk Sleep function is enabled, the hard drive goes into standby mode to save power after a designated period of inactivity. Hard Disk Sleep is enabled by default.

To enable Hard Disk Sleep:

1. Select the Enable check box next to Hard Disk Sleep.

2. With your cursor, move the slider to the number of idle minutes that will trigger

standby mode. Standby must fall between 10 minutes and 1 hour.

3. Click the Save button.

To disable Hard Disk Sleep:

1. Clear the Enable check box next to Hard Disk Sleep.

2. Click the Save button.

Network Settings

The Network tab displays the drive’s MAC and IP addresses. You can set network options such as network mode, enable FTP protocol for secure file transfer, and create a workgroup:

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CONFIGURING MY BOOK LIVE SETTINGS

LAN Configuration

1. View or modify the following LAN (home or office network) settings:

MAC Address Uniquely Identifies the drive.

IP Address Identifies the current IP address.

Network Mode Select the method of assigning the drive’s unique IP

address:

• DHCP Client causes the My Book Live to obtain an

IP address and associated settings automatically from the local DHCP server, or

• Static IP lets you set an IP address manually. You will be prompted for IP Address, Netmask, Gateway, and DNS Server.

2. Click the Save button.

Workgroup

A workgroup is a name you assign to each member of a group of computers in a network environment. The computers that have the same workgroup name can easily exchange information through the network. A workgroup does not require a central server.

To name or rename a workgroup:

1. Enter a name for the workgroup.

2. Click the Save

button.

FTP

File Transfer Protocol enables the transfer of data from one computer to another through a network. FTP is disabled by default.

1. Select the Allow FTP check box to enable it:

2. Click the Save button.

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CONFIGURING MY BOOK LIVE SETTINGS

Utilities Settings

On the Utilities tab, you can test the network drive and get diagnostic information, restore the drive to factory defaults, reboot or shut down the drive, and import or export a configuration file.

Diagnostic

Run diagnostic tests if you are having problems with your drive. The short test checks the drive for major performance problems. The result of a short drive test is a pass or fail evaluation of the drive's condition. The short drive test can take several minutes to complete.

The more comprehensive drive diagnostic is the full test. It methodically tests each and every sector for error conditions, and inserts bad-sector markers as required. The full drive test takes several hours to complete, depending on the size and data configuration of your drive.

To run a test:

1. Select Short Test (default setting) or Full Test, and then click the Run button. A

progress bar displays.

Messages indicate that the test is running and whether the drive passed or failed the test.

2. If the drive passed the test, click the Close button to return to the Utilities page,

-OR -

If the drive fails the test, click the Customer Support button to get assistance.

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CONFIGURING MY BOOK LIVE SETTINGS

Factory Restore

Note: For information about using the Reset button to return the password and

network mode to factory settings, see “Resetting the My Book Live” on page 111.

In this area of the Settings page, the Administrator can choose a short factory restore or a full one. The drive loses all information, and the Administrator password returns to none.

Note: A Quick Factory Restore formats the drive, while a Full Factory Restore

securely erases the drive.

Important: You may want to export and save the drive's current configuration before

restoring factory default settings so that you can import it afterwards. Note that importing a configuration in this case does not restore shares, users, or Twonky and Mionet settings (except MioNet enabled). See “Reboot/ Shutdown” on page 67.

To restore factory defaults:

1. For Restore Type, select Quick Factory Restore (default setting) or Full Factory Restore and click the Start button.

2. When asked to confirm the action, click the Yes button to continue or the No

button to return to the Utilities page.

3. When the progress bar displays, if you selected Full Factory Restore in step 1,

but you change your mind, click the Change to Quick Restore button to start a Quick Factory Restore from the beginning.

WARNING! Interrupting the factory restore process may damage the My

Book Live drive. Wait until after the reboot to use the drive again.

At the end of the restore, the “Complete Restore Finished“ message displays, and the system reboots.

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CONFIGURING MY BOOK LIVE SETTINGS

Reboot/Shutdown

One of the recommended ways to safely reboot and shut down your My Book Live drive is to use the Reboot/Shut Down section of the Utilities screen.

Note: Another recommended method is to use the WD Quick View icon (see

“Shutting Down” on page 44). If you are unable to shut down by either method, see “How do I safely shut down the My Book Live?” on page 113.

Important: Before rebooting or shutting down, make sure no file transfers are going

on. Check the LED on the front of the drive to make sure it is not blinking. Blinking indicates that the unit is processing information (for example, backing up or transferring files).

WARNING! Do not unplug the drive during reboot or shutdown.

To reboot your drive:

1. Click the Reboot Device button.

The following message displays:

2. If the drive is not processing information, or it is but you choose to proceed, click

the Continue button. The following message displays:

The drive shuts down and then restarts. Wait until the green LED is solid before resuming work with the My Book Live drive.

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CONFIGURING MY BOOK LIVE SETTINGS

To shut down the drive:

1. Click the Shutdown Device button.

A message reminds you that shutting down may interrupt important processes.

2. If the drive is not processing information, or it is but you choose to proceed, click

the Continue button. The following message displays:

3. Click the Close button to close the message.

4. When the LED on the front of the device is off, you can safely unplug your drive.

5. Close the browser.

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CONFIGURING MY BOOK LIVE SETTINGS

Import/Export Current Configuration

Important: Before doing a factory restore or a system update, you may choose to

save your drive’s current configuration. Later you can import a previously saved configuration, if desired. Keep in mind that importing a configuration after restoring factory defaults does not restore shares, users, or Twonky and Mionet (except MioNet enabled) settings.

To save the current configuration:

1. In the Export

section, click the Save Config File button.

2. Browse to the location where you want to save the file and click Save.

To replace the current configuration:

1. In the Import section, click the Choose File button and browse to locate the replacement file.

2. Click the Import button, and when the confirmation message displays, click OK.

The My Book Live reboots.

Remote Access Settings

MioNet is a service that enables you to remotely and securely access and share your photos, music, videos, and documents from anywhere over the Internet. The WD Photos app requires MioNet registration as well.



For instructions on using MioNet, see “Using MioNet Web (after registration)” on page 90.



For instructions on setting up and using WD Photos, see “Accessing My Book Live Using WD Photos” on page 94.

Use the Remote Access tab to enable or disable MioNet.

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CONFIGURING MY BOOK LIVE SETTINGS

Viewing Information About WD Photos

The Remote Access page provides a description of the WD Photos app for your Apple iPhone, iPod touch, or iPad and provides a link to more information on the WD website:

Setting up MioNet

Use MioNet to register your device for use with WD Photos and to remotely access your media content, documents, and other files.

To enable MioNet:

1. Open the MioNet section of the page and select the Enabled check box at the bottom (selected by default). Two MioNet Registration options display:

2. If you already have a MioNet account and want to register this device to it, then

select Existing Account in the MioNet Registration section.

-OR-

If you don't have a MioNet account or want to create a new one, select Create New Account.

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CONFIGURING MY BOOK LIVE SETTINGS

Registering Your Drive to an Existing Account

1. Enter your existing account User Name and Password and click the Submit button.

2. Verify that your MioNet registration User Name and Account URL (always

http://www.mionet.com/web) display in the lower part of the page:

3. If you want to log in to the MioNet web interface from the My Book Live

Dashboard, click the Account URL link.

Note: Another way to log in to the MioNet Web interface is to open

http://www.mionet.com/ and sign in.

Creating a New Account and Registering Your Drive to It

1. Complete all fields, read the Privacy Policy, and click the Submit button.

2. After a confirmation message pops up, click the Close button.

MY BOOK LIVE USER MANUAL

CONFIGURING MY BOOK LIVE SETTINGS

3. Verify that your MioNet registration User Name and Account URL (always

http://www.mionet.com/web) display in the lower part of the page. The network

drive is now registered to your account:

4. If you want to log in to the MioNet web interface directly from the My Book Live

Dashboard, click the Account URL link.

Note: Another way to log in to the MioNet Web interface is to open

http://www.mionet.com and sign in.

Unregistering Your Drive

1. Select Existing Account.

2. Enter your MioNet User Name and Password, and then click the Submit

button.

3. Click the Unregister Device button. The drive is no longer accessible through

the MioNet service and can be added to a new or existing MioNet account.

Media Server Settings

Enjoy media in every room in your house. The Media tab enables you to define TwonkyMedia and iTunes settings.

Note: TwonkyMedia and iTunes only work on your network.

Twonk yM ed ia

TwonkyMedia streams your music, photos and videos to compatible devices in your home. Playing media on a compatible device is easy.

The TwonkyMedia server searches for all the media stored in the Public share on the My Book Live connected to your home network. The server is pre-set, so you can just transfer your multimedia content to the Public share on your My Book Live, and you are ready to stream and view content on your home entertainment center, game consoles (for example, Xbox 360 or PlayStation 3), WD TV HD Live media player, or DLNA 1.5 Digital Media Adapters), and other PCs on your home network. Visit http://www.twonkymedia.com for further information on TwonkyMedia.

To enable TwonkyMedia to stream content from your My Book Live to your media server(s):

MY BOOK LIVE USER MANUAL

CONFIGURING MY BOOK LIVE SETTINGS

1. Click Twonky to open the section.

2. Select the Enable check box for Twonky Service (enabled by default).

3. To view a table listing your media servers, click the down arrow to expand the

Twonky Service section:

4. To block a media player from receiving the data stream (for example, for parental

control), in the Media Players list, select the check box beside the row for that media player. Clear the check box if you do not want to block the player. When you change a setting, the drive automatically saves your change.

5. To scan for new media players, click the Rescan button. The "Rescan in

Progress" message displays. When the rescan is complete, the new list of media players displays in the media server table.

Note: The system rescans the media players automatically; the Rescan button is

primarily for troubleshooting.

6. To review status information, click the > beside Status:

Status information includes the version of Twonky software, the date and time your settings were updated, and the number of music tracks, pictures, and videos that were streamed.

MY BOOK LIVE USER MANUAL

CONFIGURING MY BOOK LIVE SETTINGS

7. For Twonky to look for only updated music, picture, and video files on your drive,

click the Rescan or Rebuild button below the table. Rebuilding is more thorough than re-scanning but can take more time.

8. For Twonky to read all of the music, picture, and video files on your drive, click

the Rebuild button below the table.

Note: Re-scanning and rebuilding take place automatically. You only need to use

the buttons if you are having a problem.

iTunes

With the iTunes Media Server, you or anyone connected to the My Book Live can use iTunes to play music files stored on it. This service creates a virtual music library on the device and treats it as an iTunes repository, making it possible to stream media files from the My Book Live to Windows or Mac computers running iTunes.

Media Types Supported

The iTunes Media Server supports the following file types:



AAC



ALAC



MP3



FLAC



Ogg Vorbis



Musepack



WMA



WMV



AIFF



WAV



MPEG-4



Music and video playlists

Note: The iTunes server scans any shares that have the Media Serving setting

enabled. These include Public by default.

To enable iTunes:

1. Click the > beside iTunes to expand the iTunes section of the page:

MY BOOK LIVE USER MANUAL

CONFIGURING MY BOOK LIVE SETTINGS

2. To enable iTunes to access your music files through your iTunes player, click the

Enable check box. iTunes is enabled by default.

3. Click the Rescan button to update your media files. When the “iTunes rescan

has been initiated” message displays, click the Close button.

MY BOOK LIVE USER MANUAL

MANAGING USERS

Managing Users

Viewing Users Creating a User Creating a Private Share for a User Changing a User’s Password Editing User Settings Deleting a User

The Administrator creates accounts for others who will have access to the My Book Live drive. These accounts are referred to as users. Users have full access to the their own private shares and to public shares, and limited access to the shares of other users.

Note: The Administrator, normally the owner, is the person in charge of setting up

computers on the network.

The Users option on the navigation panel lists current users and enables the Administrator account to view user details, create new users, grant a user access to existing shares, and create shares.

Viewing Users

1. On the navigation panel, click Users to view a list of current users on the panel on the left, and links that display online Help in a panel on the right:

MY BOOK LIVE USER MANUAL

MANAGING USERS

2. To view user details, click the user name. User Detail and Share Access display

in a panel on the right.

Creating a User

The Administrator can create users and limit what shares they can access.

Full access—Allows the user to read, write, and delete files on the share.

Read-only access—Restricts the user to only viewing files on the share.

MY BOOK LIVE USER MANUAL

MANAGING USERS

1. Click the Create New User button. The Create New User panel slides down over the User List:

2. Enter all required information (indicated by red asterisk).

3. If desired, enter these optional settings:

User Password/Confirm

Password

Create a private share

for this user

Allow access to existing

If you want to set up a password for the user to prevent others from accessing the user’s private share, enter a password for the user.

Select this option to create a private share with full access rights for the new user.

Select this option to grant the new user access to other shares. Select the check box next to each share the user can access, and then specify the level of access by selecting the full access or the read-only access icon.

For example, the new user may be given read-only access to the family’s photos or Mom’s videos (so he can’t change, delete, or add to them), but full access to Projects, so he can add, edit, or delete project files.

MY BOOK LIVE USER MANUAL

MANAGING USERS

4. Click the Save button. The new user is listed in the User List, and the Share

Access section moves to the right panel:

Creating a Private Share for a User

1. If you want to create a private share for the user, in the Share Access section on the right panel, click the Create new share button. A Create New Share box displays over the page:

MY BOOK LIVE USER MANUAL

MANAGING USERS

2. Complete all required settings (indicated by red asterisk) and any optional

settings, as follows:

Share Name Assign a name to the share that clearly indicates the

type of files it will contain.

Share Description Enter a brief description of the content in the share.

MioNet Remote Access Enable this option if you would like the contents of this

share to be available remotely through your MioNet account.

Media Serving From the drop-down list, select None, All, or to limit

what can be streamed from this share, a type of media from the Photos, Music, and Videos options.

3. Click the Save button. The new share displays in the Share Access panel with

the Private indicator displaying. Full access is automatically granted to the user.

Changing a User’s Password

When viewing details about a user, the Administrator can change the user’s password (no password is the default setting).

1. Select the user to display user details in the right column.

2. Click the Update Password button to display the following:

3. Enter the same password in both Password and Confirm Password;

otherwise select the

No Password check box.ith no double quotes

4. Click the Save button.

MY BOOK LIVE USER MANUAL

MANAGING USERS

Editing User Settings

1. To make changes to a user’s profile, select the user in the User List. The User Details and Share Access panels display.

2. Modify the required and optional settings as desired. To update the user’s

access to shares, make the necessary changes in the Share Access panel.

3. Click the Save button.

Deleting a User

You can delete all users except the Administrator.

1. In the User List, click the delete icon to the right of the user’s name.

2. In response to the confirmation message, click the Delete button.

MY BOOK LIVE USER MANUAL

MANAGING SHARES

Viewing a List of Shares Creating a New User Making a Share Public Deleting a Share Opening a Share

A share is an area on the My Book Live drive for storing files (similar to a folder or directory). In this manual, we use the terms share and folder interchangeably. A share can be public so that all users can access the contents, or private to limit access to selected users. The Shares option on the navigation panel displays a list of shares on the My Book Live and enables the Administrator to manage shares and user access.

Managing Shares

Viewing a List of Shares

On the navigation panel, click Shares to display a list of shares on the My Book Live drive. For each share name, the usage, type of media being shared (served), and remote access status display.

If the share is private, a lock icon displays to the left. This means that only users with special access rights may view or modify it. The right panel contains links to online Help.

MY BOOK LIVE USER MANUAL

Click a share to display share detail and user access information.

MANAGING SHARES

Creating a New Share

You can create a share and designate it as public or private. For example, if the share contains financial information, you may want to deny access to your children. Or, if there are photos you would like a friend to see but not change or delete, you would assign read-only access to that user.

1. Click the Create New Share button above the Share Access list to display:

MY BOOK LIVE USER MANUAL

MANAGING SHARES

2. Complete all required settings (indicated by red asterisk) and any optional

settings, as follows:

Share Name Assign a name to the share.

Share Description Enter a brief description of the share to remind yourself

of what it contains.

MioNet Remote Access Enable this option if you would like the contents of this

share to be available remotely through your MioNet account or WD Photos app.

Media Serving From the drop-down list, select None, All, or to limit

what can be streamed from this share, a type of media from the listed options of Photos, Music, and Videos.

User Access Select Public if you want all users to have access to

this share, or select Private to limit user access to this share.

3. Click the Save button. If you selected Private, the User Access panel displays

below.

4. To limit access to the new share, select the + (Add) check box next to the user’s

name, and then select either full access or read-only access. Full access means the user can make changes to the share, for example, by adding or deleting files. Read-only access means the user can only look at the files. If you do not want the user to have any access to the share, make sure the + check box is blank.

In the example above, the Administrator (Dad) and Mom have full access to the family videos. Sally and the new user can only view the videos.

5. Click the Save button.

Creating a New User

While working with the Shares option, you may want to create a new user and assign share access privileges at the same time.

MY BOOK LIVE USER MANUAL

1. Select a share from the list to display share detail:

MANAGING SHARES

2. Click the Create new user button in the Share Access section on the right. A

Create New User box displays over the screen:

3. Complete the information as you did in “Creating a User” on page 77.

4. Click the Save button.

MY BOOK LIVE USER MANUAL

MANAGING SHARES

Making a Share Public

If you decide there is no reason to limit access to a private share, convert it to a public share.

1. Select the private share in the Shares list and select the Public option instead of the Private option in the Share Access section of the right panel.

2. Click the Save button.

Deleting a Share

1. In the Share List, click the delete icon to the right of the share’s name.

WARNING! Deleting a share erases all files and folders on the share.

2. In response to the confirmation message, click Delete.

Opening a Share

You have several options for opening My Book Live’s Public share and the private shares to which you have access.

To open a private share, you must have:



A user name and password assigned to your user name



Read-only or full access to the share

IF you want to open a share using . . .

WD Quick View in the system tray (Windows),

THEN for . . .

Public and Private Shares

1. Left- or right-click the WD Quick View icon to display the main menu.

2. Click the arrow beside the drive’s name, and then click Open. The shares display in Windows Explorer.

3. For a private share, if prompted for a user name and password, enter those associated with your user account on My Book Live Dashboard.

On Windows XP, for a private share, if the user’s name and password are the same as for logging into the computer, a user name and password are not required. If they are not the same, visit http://support.wdc.com and see Knowledge Base Answer ID 5681.

MY BOOK LIVE USER MANUAL

MANAGING SHARES

IF you want to open a

THEN for . . .

share using . . .

WD Quick View in the menu bar (Mac OS X),

Public and Private Shares

1. Click the WD Quick View icon in the menu bar and move the cursor over the name of your My Book Live drive to display the submenu.

2. Select Open on the WD Quick View submenu. The shares display in a second submenu.

3. Select the desired share. For a private share, if prompted for a user name and password, enter those associated with your user account on My Book Live Dashboard (see “Creating a User” on page 77). For a Public share, if prompted for a user name and password, select Guest.

Windows XP, Public Share

1. Click Start > My Computer.

2. Under Network Drives, double-click the Public folder of your drive.

Windows Vista/Windows 7, 1. Click > Computer.

2. Under Network Location, double-click the Public folder of your drive.

Mac OS X, Public and Private Shares

1. Open a Finder window and locate your My Book Live drive under the Shared heading in the side bar.

2. Double-click the drive to display the Public share and any private shares to which you have access.

MY BOOK LIVE USER MANUAL

VIEWING A LIST OF BACKUPS

Viewing the List of Backups Deleting a Backup

My Book Live Dashboard lists and provides information about your backups and enables you to delete them. The information includes backup type, date, and usage of the drive’s storage space.

Viewing a List of Backups

Note: To restore files to your computer, use your backup application.

Viewing the List of Backups

Note: Although you can create backups using Windows Vista and Windows 7

procedures, they do not display here.

1. Click Backups on the navigation panel. The Backups page opens:

A list of backups on your My Book Live displays. For each backup, the list displays the network-attached device storing the backup, backup size, and backup type (WD SmartWare or TimeMachine), and date of last backup.

2. If you would like some information about backing up your files using WD SmartWare, TimeMachine, or Windows Backup, click the appropriate link in the Need Help? panel on the right.

MY BOOK LIVE USER MANUAL

VIEWING A LIST OF BACKUPS

Deleting a Backup

WARNING! When deleting a backup, remember that you are erasing all of the

files in the backup.

1. Click the delete icon to the right of the backup.

2. In response to the confirmation message, click Delete.

MY BOOK LIVE USER MANUAL

REMOTELY ACCESSING YOUR MY BOOK LIVE

MioNet® Overview Using MioNet Web (after registration) Accessing My Book Live Using WD Photos

MioNet

Important: For information on registering your drive and creating an account on

Remotely access your photos, music, videos, and documents from anywhere, anytime using MioNet secure remote access services from WD. MioNet makes remote file access and sharing seamless, simple, and very secure. Just follow the steps to register your My Book Live into your secure MioNet account. Then you can access your content from any web browser in the world with your unique username and password.

MioNet also enables you to share a folder of pictures on your My Book Live with friends (no upload required) or a folder of documents with your business colleagues. Invitees can only view the content you choose to share with them.

Remotely Accessing Your My Book Live

Overview

MioNet, see “System Settings” on page 59.

Using MioNet Web (after registration)

1. From any browser, go to http://www.mionet.com/web.

2. Enter your MioNet username and password. The Quick Start tab appears, displaying icons representing activities you can perform:

MY BOOK LIVE USER MANUAL

REMOTELY ACCESSING YOUR MY BOOK LIVE

Note: In this User Guide, we discuss the most basic options. For more

advanced options, see the MioNet Help or MioNet User Guide (available when you click the MioNet online Help icon).

Accessing My Book Live Folders and Files Remotely

Important: Local access to My Book Live folders and files using MioNet Web is not

available. Use Window’s Explorer or Apple Finder.

1. Click the My Resources tab to display your My Book Live folders:

2. Select a folder to see a list of all its subfolders and files. You can now use your browser to access your entire collection of music, photos, movies, and documents.

3. Double-click any file to open it locally. You may also drag and drop files from your My Book Live to the remote computer and vice versa.

MY BOOK LIVE USER MANUAL

REMOTELY ACCESSING YOUR MY BOOK LIVE

Sharing Files with Others

Sharing files on your My Book Live with others is a simple three-step process. First you choose the folder you wish to share, then who you want to share with, and finally what permissions they have to access the folder.

1. Click the Share Photos icon.

2. Click any folder or the plus sign beside it to choose a subfolder to share with someone else.

3. Click Next to display the Share Files with Others page listing users you have shared with before:

MY BOOK LIVE USER MANUAL

IF you want to. . . THEN. . .

REMOTELY ACCESSING YOUR MY BOOK LIVE

Share photos with MioNet users you have shared with before,

1. Select the user(s). (Press the Ctrl key in Windows

or the Command key on a Mac to select multiple users.)

2. Click Next.

Add a new user to share with, 1. Click Invite new person.

2. Enter the user’s e-mail address.

3. Click Continue.

Find a user you have never shared with before,

1. Click Find MioNet user.

2. Enter the user name or e-mail.

3. Click Find.

4. When MioNet finds the user, click Share with this person.

4. Select the permission level and click Finish.



If you want users to only view and download the photos, select Read permission.



If you want to enable users to add photos to your folder, or modify or delete photos, select Read & Write permission.

The person you invite receives an e-mail containing a link to MioNet. MioNet automatically opens in the user’s web browser and provides instant secure access to the folder of photos on your computer.

MY BOOK LIVE USER MANUAL

REMOTELY ACCESSING YOUR MY BOOK LIVE

Transferring Files to Others

MioNet enables you to transfer files to others to whom you have granted access, and to have them transfer files to you.

The procedure is the same as for sharing files, except that you click the Transfer Files to Others icon to display:

When assigning permissions:



If you want users to transfer the files only to themselves, give them Read permission.



If you want to enable them to transfer files to you (or modify or delete your files), give them Read & Write permission.

Accessing My Book Live Using WD Photos

WD Photos enables you to quickly access all the photos stored on your My Book Live using your Apple iPhone, iPod touch, or iPad.

Note: In the rest of the manual, all references to iPhone refer to the iPod touch

and iPad as well.

Your photos remain private, safe and secure on your home network drive. You can display up to 250,000 photos, without taking up a lot of space on your iPhone or waiting for your photos to sync. To use WD Photos, you must register your My Book Live drive with WD's MioNet secure remote access service, which is included free with all our network drives. (See “Setting up MioNet” on page 70.) Your iPhone must have OS 3.1 or later.



Photos are automatically optimized for perfect viewing on your iPhone.



You can see previously viewed photos even when you're offline.



View your photos all at once or filter them by folder view or album view or even as a slide show.



Search photos by file name, folder name, or date.



E-mail a photo to friend.

MY BOOK LIVE USER MANUAL

REMOTELY ACCESSING YOUR MY BOOK LIVE



Assign a photo to a contact.



Add a photo to the Camera Roll.

Setting up the Drive

1. Make sure your WD network drive is connected to your network and turned on.

2. Load your photos (in JPEG format only) into the Shared Photos folder in the Public folder on the network drive.

Creating a MioNet Account and Registering the Drive

MioNet is WD's remote access service. It's included free with the My Book Live drive and enabled on your drive by default.

If you have not already created a MioNet account or registered your My Book Live on MioNet, see the instructions in “Setting up MioNet” on page 70.

Installing the WD Photos App

1. Using your iPhone, download WD Photos from the App Store and install it on

your Apple device.

2. Launch WD Photos from your Apple device and click the Login button.

3. At the login screen, enter the MioNet Account username and password that you previously associated with your My Book Live.

If you have problems installing WD Photos, please visit http://websupport.wdc.com/

rn/wdphoto.asp.

Viewing Your Photos

Note: With WD Photos open, tap Learn More and then Help for more

information. If you still have questions, click Additional support.

WD Photos finds all the JPEG images in the drive’s Shared Pictures folder in the drive’s Public share. Other folders, file formats, or pictures outside of the Shared Pictures folder do not display.

1. Copy or move all the pictures you want to view into the Shared Pictures folder on

your WD My Book Live. Do not change the name of the folder.

2. The first time you connect to your drive, your pictures are automatically optimized for crisp, clear display on your iPhone. This process may take a few minutes to several hours depending on the number of pictures in your Shared Pictures folder.

3. Tap WD Photos on your iPhone.

You can view your pictures in three ways: Image View, Album View, and Folder View. Tap the eye at the bottom of the WD Photos home screen to change views. Each time you tap, a message identifies the view you are seeing.

MY BOOK LIVE USER MANUAL

Western digital MY BOOK LIVE User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

WD® Service and Support

Accessing Online Support

Contacting WD Technical Support

Registering Your WD Product

IMPORTANT USER INFORMATION

Important Safety Instructions

Recording Your WD Product Information

PRODUCT OVERVIEW

About the Drive

Features

Package Contents

System Requirements

Operating System

Web Browsers

Local Network

Wide Area Network

Pre-Installation Instructions

Handling Precautions

Specifications

System View

CONNECTING THE DRIVE AND GETTING STARTED

Connecting the Drive to Your Network

Physically Connecting the Drive

Checking the Front Panel LED

Checking Back Panel (Network) LEDs

Getting Started Using the CD (Mac and Windows)

Using Windows XP

Using Windows Vista/Windows 7

Using Mac Leopard/Snow Leopard

My Book Live Welcome Screen

Connecting and Troubleshooting

Getting Started Without the CD (Windows 7/Vista & Mac)

Using Windows Vista/Windows 7

Using Mac OS X Leopard/Snow Leopard

What Can I Do Now?

BACKING UP/RETRIEVING (WD SMARTWARE)

WD SmartWare Overview

Viewing the Info/Online Help Topics

Installing and Using WD SmartWare Software

Installing WD SmartWare

Using a Rally Driver to Install WD SmartWare

Launching WD SmartWare After Installation

WD SmartWare Home Screen

Backing It All Up

Using Advanced Backup Capabilities

Selecting specific content to back up

Changing the Backup Software Settings

Retrieving Backups

Retrieving a File

Retrieving a Folder

Retrieving an Earlier Version of a File or Deleted Files

Retrieving All of Your Content

MANAGING WD SOFTWARE

Customizing WD SmartWare

Specifying a Different Retrieve Folder

Setting the Preferences (Auto Update) Option

Using WD Quick View Shortcuts

Accessing the WD Quick View Shortcut Options

Checking Drive Status

Launching WD SmartWare (Windows only)

Exiting WD SmartWare (Windows only)

Opening Shares

Launching My Book Live Dashboard

Mapping the Drive (Windows only)

Creating a Shortcut to the Public Share (Windows only)

Viewing Drive Properties

Shutting Down

Monitoring Alerts

Accessing the Learning Center

Uninstalling the WD Quick View Icon

BACKING UP WITHOUT WD SMARTWARE

Windows Backup

Windows Vista Backup

Win 7 Backup

Apple Time Machine

Backing up