WELLTECH 2504 User Manual

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Welltech 2504 FXS Gateway User Guide

Contents

CH1 Introduction .............................................................................. 4

1-1 Physical Interface ............................................................................. 4

1-2 Environmental .................................................................................. 5

1-3 Front Panel: LED Indicators .......................................................... 5

1-4 Rear Panel: LED Indicators ........................................................... 6

1-5 QUICK SETUP ................................................................................ 7

CH2 Devic e Settings ....................................................................... 12

2-1 Network Configuration ................................................................... 12

2-2 Device Time Setting ....................................................................... 14

2-3 Device Advance Setting.................................................................. 15

2-4 User Login Setting .......................................................................... 16

2-5 Debug Settings ................................................................................ 17

2-6 Event Notice ................................................................................... 18

2-7 Auto Provisioning ........................................................................... 19

2-8 SNMP ............................................................................................. 21

CH3 NAT Setting ............................................................................. 22

3-1 DHCP Ser. (DHCP server) .............................................................. 22

3-2 UPNP (universal plug and play server) .......................................... 23

3-3 Bandwidth (Bandwidth Control) .................................................... 23

3-4 URL Filter ....................................................................................... 27

3-5 IP Filter ........................................................................................... 27

3-6 MAC Filter ..................................................................................... 28

3-7 APP Filter ........................................................................................ 28

3-8 Port Filter ........................................................................................ 29

3-9 Port Fwd ......................................................................................... 29

CH4 V O IP Setting ........................................................................... 30

4-1 SIP .................................................................................................. 30

4-2 Audio .............................................................................................. 31

4-3 Tone ................................................................................................ 33

4-4 NAT Traversal ................................................................................. 34

CH5 VO IP Advance ........................................................................ 35

5-1 SIP .................................................................................................. 35

5-2 Audio .............................................................................................. 37

5-3 Ring ................................................................................................ 39

CH6 Dialing Plan............................................................................ 40

6-1 General............................................................................................ 40

6-2 Dialing Rule .................................................................................... 41

6-3 Digit Manipulation ......................................................................... 42

6-4 Phone Book..................................................................................... 43

CH7 FXS Setting ............................................................................. 44

7-2 SIP Proxy ........................................................................................ 47

7-3 Caller ID ......................................................................................... 48

7-4 Others.............................................................................................. 49

CH8 SIP Trunk ................................................................................ 50

8-1 Create SIP Trunk ............................................................................. 51

CH9 Route Plan ............................................................................... 53

9-1 Create Route Plan ........................................................................... 54

CH10 Status ...................................................................................... 56

10-1 Device States ................................................................................ 56

10-2 Line States .................................................................................... 57

10-3 SIP Trunk States............................................................................ 58

CH11 Maintenance ......................................................................... 59

11-1 Firmware Update .......................................................................... 59

Appendix A--- System Recovery .......................................................... 60

Appendix B --- HTTP auto provisioning .............................................. 63

Wellgate 2504

CH1 Introduction

2504 Telephony Gateway

The Welltech 2504 is a 4 ports FXS (wellgate 2504) VoIP gateway which includes 1-WAN/1-LAN (management port) 10/100 base-T network environ m ent. Field-proven quality of Voice commun ication and Fax transmission over IP broadband access network to makes Wellgate 2504 to be an excelle nt solution for various VoIP applications .

1-1 Physical Interface

 Ethernet port ( RJ-45, 10/100 base-T)

 1-WAN port, for conn ect to router, ADSL modem (A TU -R), or switch

hub directly.

 1-LAN port, for PC, management or other network dev ices

connecting.

 Telephony port (RJ-11)  4-FXS ports, to c onnect to analog p hone  Reset bu tton (Factory Default)  DC power Jack  Status indic a te d L ED

Indicates Power, Ethernet, Line, SIP and system status

1-2 IP Network connection

IPv4 (RFC 791)/IPV6 (RFC 2460) IPv6 Auto C onfiguration (RFC 4862) MAC Address (IEEE 802.3) Static IP DHCP Client (RFC 2131) PPPoE DNS Client

TCP/UDP (RFC 793/ 768) RTP/RTCP (RFC 1889/ 1890) IPV4 ICMP (RFC 792)/ IPV6 ICMP (RFC 4443) TFTP Client VOIP VLAN Support (802.1q/802.1p) HTTP/HTTPS Server QoS Support Support IPV4 only, IPV6 only or dual stack mode

1-3 Environmental

 Actual Dimension: 35 × 242 × 160 mm (Desktop)  W eight: 0.935kg (unit with out packing)  Operating Temp. & Humidity

- Temp.: 0℃～45℃ (32℉～113℉)

- Humidity: 1 0％～8 5% relative humidity, non-condensing

 Storage Temp. & Humidity

- Temp.: 0℃～55℃ (32℉～131℉)

- Humidity: 1 0％～95％ relative humid ity, non-condensing

 AC to DC Power Adaptor:

- INPUT: AC100V-240V, 50/60Hz

- OUTPUT: DC 12V, 1.5A

 Regulatory Compliance: FCC (Part 15, Class B) & CE

1-4 Front Panel: LED Indicators

Wellgate 2504

Figure 1-4-1 front panel

LED

Description

Power

When the power adapter is connected, the LED will light up green.

Status

When system is startup successfully, the LED will light u p green.

Proxy

When the gateway is registered successfully to a Proxy, this will ligh t up green.

WAN

This will light up green when the gatewa y’s WAN port is

physica lly connected t o the public int ernet. When data is transmitted through this port, it will flash green.

The default IP of WAN port is 10.1.1.3.

LAN

This will light up green when the gatewa y’s LAN port is

physica lly connected to a loc al network (Refer to Rear Pane l s e c tion in page number for location of L AN port). When data is transmitted through this port, it will flas h green.

The default IP of LA N por t is 192.16 8.123.123.

TEL1~TEL4

The status LED for FXS port 1-4, this will light up amber

orange when the connected phone is engaged in a conv ersation. It w ill flash amber orange when there is an

incoming call.

1-5 Rear Panel: LED Indicators

Wellgate 2504

Figure 1-5 rear panel for FXS

Item

Description

Reset

Press and hold over 5 seconds to reload factory default

setting, th is will erase all existing settings configured on

this gateway .

TEL1 - TEL4

The status LED for FXS port 1-4, this will light up amber

orange when the connected phone’s handset is lifte d, or

when the connected ph one is engaged in a conversation.

It will flash amber or ange when there is a n incom ing ca ll.

(Wellgate 2504 only)

LAN

10/100 Base-T RJ-45 socket for LA N por t, con n ects to PC

for management pu r pose .

WAN

10/100 Base-T RJ-45 socket for WAN port, con nects to wide area network.

DC 12V

The power sock et, input AC 100V~240V; output DC12V,

1.5A

1-6 QUICK SETUP

Note: Please use Windows XP IE 6.0 web browser or above version to configure FXO gateway webpage setting. Welltech products don’t support other Web Browser such as FireFox to configure.

Setp1: Setup the admin istrative PC’ s IP address to be same as Wellgate 2504 and connect the Ethernet cable into WAN or LAN port. Start IE6.0 (or later version) to navigate Wellgate 2504 web management system by typing the default URL which is http://192.168.123.123

(through LAN port) or

http://10.1.1.3 (through WAN port). The screen will display User Name

and Password (the default user id is root a nd user password is root). (See figure 1-6-1 web access)

Fi gure 1-6-1 web access

Step 2: After login, the screen shows the Home page of Wellgate 2504. (See figure 1-6-2 Network configure-1)

Figure 1-6-2 Network configure-1

Change Defa ult IP Network:

Step 3: After successfully logon to the system, we need to change the network con figuration . Click Device Setting > Network to setup the service network interface (WAN) parameters. Enter the deserved IP address , netmask and default gateway or selected to “DHCP” or “PPPOE”. Apply the change by clicking Apply button as fig (See Figure 1-6-3 Network configure-2).

Note: I f Gateway WAN port are setting in the 10.x.x.x segment, please make sure that y ou also change the LAN port to other segment such as 192.168.x.x

Figure 1-6-3 Network configure-2

Change Defa ult Time setting:

Step 4: When re-logon to the new IP address, the next is to setup the sys tem time zone. Click Device Setting > Time to setup the system. Enter the current SNTP server, time zone and daylight saving parameters. Apply th e change by clicking Apply button. (See figure 1-6-4 Time setting)

Figure 1-6-4 Time setting

Modify SIP Account Parameter:

Step 5: The next step is to add a SIP trunk for VOIP calling. For Wellga te 2540, it is necessar y for VOIP calling while wellgate 2504 is optional. Click SIP trunk and new to create the required sip trunk. Enter the trunk ID to 1 and input those S IP parameters . Apply the change by clickin g Apply button. (See Figure 1-6-5 SIP Trunk).

Note: please don’t delet e sip tru nk, ev en it is un less at all, be caus e it ha ve to be used with Route plan.

Figure 1-6-5 SIP Trunk

Modify FXS SIP Se t tings: (wellgate 2504 only) Step 6: Set the SIP proxy server for FXS calling. For Wellgate 2504, the all

FXS ports are using the same SIP proxy setting. If you need use different SIP proxy server, please use SIP trunk ins tead. C lick FXS Settings > SIP Proxy to

set the dedicate FXS SIP proxy server. (See Figure 1-6-6 SIP Proxy)

Figure 1-6-6 SIP Proxy

Step 7: Setup each FXS line’s parameters by clicking th e line ID from F XS settings > FXS Line. Modify the SIP register information and apply it. (See Figure 1-6-7 SIP Proxy)

Figure 1-6-7 SIP Proxy

Soft Reset Wellgate 2504:

Step 8: After modify basic setting. It is required to reset Wellgate 2504. Click

Maintenance > Maintenance > Soft-Reset or Reboot to take effect.

Apply the change by clicking Apply button. (See Figure 1-6-8 Quick-Reset)

Figure 1-6-8 Quick-Reset

Check Wellgate 2504 Registered Status:

Step 9: After soft-reset or reboot. >Click Status > SIP Trunk Status to check whether registered or not. (See Figure 1-6-9 SIP Trunk States )

Figure 1-6-9 SIP Trunk Sta tes

>Click line status to check whether registered or not. (Figure 1-6-10 SIP Trunk States)

Figure 1-6-10 SIP Trunk States

Through the above settings, the Wellgate 2504 should able to do the following:

For FXS (WG2504):

1. The user can pick up the handset and hear dial tone. C all out and talk.

2. For VOIP incomin g call to a dedicate FX S number, the dialed phone will ring and can answer to talk.

CH2 Device Settings

From this settin g category, all devices related par ameters can be found here.

2-1 Network Configuration

> Network

Figure 2-1 network setting

Parameter Description:

WAN Settin g:

 Net work Type: support “Fixed IP”;”DHCP”;”PPPOE”

 I P A ddress: IP address  Def ault G ateway: Default gateway  DHCP Tag (option 6 0): input Vendor class identifie r or not.  DH CP Ta g (option 61): input Client identifier or not.  DNS Server1: Primary DNS Server IP network  DNS Server2: Secondary DNS Server IP network  VO I P VL AN: Enable VOIP VLAN or not. When enable VOIP VLA N , the

WAN port can be only accessed by VLAN. If it is r equi red t o man age th e Wellgate 2504, Adm inistrator can use LA N port instead.

 VOIP VLAN ID(2-4096): VLAN ID Used

Note: the default WAN IP address is 10.1.1.3.

LAN Setting:

 Management mode: This LAN port is used for managemen t pu r pos e,

not used for r eg is te r or r outing.

 NAT mode: DHCP function on the LA N port. The LAN por ts will f unction

as a DHCP server, network devices connec ted to them will be issued with IP addresses. (On the lift ite m will add a NAT setting, the information please refer NAT setting)

 IP Address

: IP address (please set to 192. 168.x.x if y ou r WAN port is

using 10.x.x.x IP segment).

 Netmask: IP ne twork mask  Bridge mode: At this mode, both WA N and LAN ports are configured to

Switch/Hub features. LAN port access to WAN port directly.

Note: default LAN IP address is 192.168.123.1 23

DDNS (DynDNS) Setting :

 DDNS (DynDNS): enable or disable dynamic DNS feature.  Domain Name: input your Domain Name  User Name: input your user name  Password: input your password

2-2 Device Time Setting

Wellgate 2504 support SNTP with time zone and daylight saving.

Device Setting > Time

Figure 2-2 Time setting

Parameter Description:

 Now: Current Time (display only) 

NTP Time Server: SNTP time server



NTP Refresh Interval(sec): The frequ ency to sync NTP server in seconds



Time Zone: The time-zone Wellgate 2504 is located.

 Standard: Use a predefin ed s tandard time zone

 Customize: Use a user defined time zone  Da ylight Savi ng: Auto adjust daylight saving timer or not  Daylight Bias: The offs et added to th e Bias when the time zone is in

daylight saving time

 Daylight Start: The date that a time zone enters daylight time

 Month: 01 to 12

 Week Day: Sunday to Saturday

 Apply Week (Day:01 to 05, Specifies the occurrence of day in the

month; 01 = First occurrence of day, 02 = Second occurrence of day, ...and 05 = Last occurren c e of day)

 Hour: 00 to 23  Sta ndard Start: The date that a time zon e enters daylight time

 Month: 01 to 12

 Week Day: Sunday to Saturday

 Apply Week (Day:01 to 05, Specifies the occurrence of day in the

month; 01 = First occurrence of day, 02 = Second occurrence of day, ...and 05 = Last occurren c e of day)

 Hour: 00 to 23

2-3 Device Advance Setting

> Advance

Figure 2-3 Advance setting

Parameter Description:

 HTTP Service: The Administrator Web service port (the d efault is 80)  HTTPS Service: The https web service port (the default is 443)  Telnet Service: The telnet service port (the default is 23)  HTTP/HTTPS Service access on WAN: When clic k the disable option;

The WEB service will be rej ected on W AN port, so please be c areful w ith

this function. If you wanted to enable WAN port again, you nee d to

access this device from its LAN port to c onnect to WEB pages an d enable

WAN por t.

2-4 User Login Setting

Three level of user s can be used, administrator, supervisor, user. Each level of users will have different predefined a c c es s level.

>User Login

Figure 2-4 user login setting

Parameter Description:

 Administrator: The administrator level user which has full access of

Wellgate 2504.  Supervisor: The supervisor level use r which has limited adminis trative

access right.  User: The user access right which only allows to setting some user

related features.

 User ID: Login User ID  Password: Login Password  Confirm Passw ord: Confirm new password again  Language: The web page language used when the accou nt login. To add

a customized local language, please contact Welltech.

2-5 Debug Settings

Wellgate 2504 provides the real time debug to syslog or through telnet interface. It generates the debug information based on debug level and modules. Since the generating debug will consume system resource, it is recommended to turn on only for necessary and under Welltech FAE’s instruction.

Debug

Figure 2-5 Debug setting

Parameter Description:

 SYSLOG: Enable or disable to send system information to SYSLOGD

server or not

 Check for start from Any Time: Always Send: Always send syslog or

only during a specified time range.

 Syslog Start (YYYY/M M/DD HH:MM): Always Send: Always send

syslog or only during a s pec ified time range.

 Syslog Stop (YYYY/MM/DD HH:MM): The syslog stop sen ding time.  Syslog Server: Syslog server IP a ddr es s  Syslog Port: syslog server service port (default is 5 14)  DSP Debug: Enable or disable to send DSP information to capture log  DSP Capture server: Syslog capture server I P a ddr es s  DSP Capture port: syslog capture server service port (def ault is 50000)

2-6 Event Notice

Wellgate 2504 can send Syslog Event Notic e when it ha d the follow ing ca ses:

1. Register Failure or re-registered

2. FXO is plug or unplug

3. Ethernet reconnected

4. System started

Figure 2-6 Event notice setting

 SYSLOG: Enable or disable to send system event to SYSLOG

server or not

 Sy sl og Se rv er: Syslog server IP address  Syslog Port: syslog server service port (default is 514)

2-7 Auto Provisioning

The Wellgate 2504 ca n be provisioned by WellE MS 9510 for large d eployment. Please contac t Welltech for availabilities.

>Provisioning

Figure 2-7-1 Provisioning

Select 9510:

Figure 2-7-2 Provisioning type of 9510

Parameter Description:

(This function is not available yet for WellEMS 9510)

 EMS: Enable auto pr ovisioning service by WellEMS 9510 or not.  Enable: Enab le the service and use manual configured EMS server

parameters.

 Disable: Disa ble the auto prov is ioning service.  Discovery: To automatically discover the EMS ser ver or not. By

using this mode, WellEMS 9510 need to be the same IP network in order to make the IP broadcasting work.

 EMS Discovery Port: WellEMS 9510 service auto discovery

broadcasting port (defa ult is 61005).

 EMS summary refresh interval: How long the Wellgate 2504 will

report its summary status to WellEMS 9510 in seconds.

 EM S I P a ddr ess: The WellEMS 9510 server IP address  EMS Se rver Port: The WellEMS 9510 Server port  Data Encrypt:

Disable: disable encryptio n function. Welltech encryption: Enable Welltech proprietary encryption for SIP

signaling and R TP. It is required a Welltech SIP proxy server (WS6500 or SIPPBX 62 00) to work with this feature. When enable it, you can hide your VOI P traffic from ISP’s monitor. External encryption: for custom encryption, it is valid now, if you w ant add the function to mach your proxy, please contact with Welltech’s sales.

Select Http:

This feature is for feature usage only.

Figure 2-7-3 Provisioning type of Http

 H t t p c onfig URL: internal used only  Refresh interval(minute): interval to check whether have a new

configuration/firmware or not in minutes

 User ID: specify the login id for http authentication  Password: specify the password for http authentication

2-8 SNMP

Figure 2-8 SNMP

SNMP Agent:

 SNMP Agent: Enable SNMP or not.  Read Only Community Name: The community name to read

through SNMP protocol

 Read Write Community Name: The community name to read and

write through SNMP protocol.

 SNMP Agent Acce ss on WAN: Enable SNMP to be accessed

through WAN port or not.

Trusted Peer:

 Type:

 Any Address: Any address can retrieve the SNMP

information.

 Specify an I P Address: Only the IP address listed can

retrieve the SNMP infor m ation . Normally, it will be the SNMP manger IP addres s .

 Specify a Su bnet: Only the network specified can retrieve

the SNMP information.

 I P a ddr e ss: The IP address for a trusted peer  Subnet Mask: The network mask for a trusted peer

SNMP Trap:

 SNMP Trap: Enable SNMP tra p or not  Destination: The I P address for SNMP manager to receiv e the SNMP

trap

 Community: The communicate name for sending the SNMP trap

CH3 NAT Setting

The W ellgate 2504 can support NAT, 2 ethernet leg (gw) or bridge mode. Here are the settings for NAT related service.

3-1 DHCP Ser. (DHCP server)

Figure 3-1 DHCP s erver

 DH CP Server: Enable DHCP server or not.  Client Range Start IP: specify DHCP client lease start IP  Client Range End IP: specify DHCP client lease end IP  Def aul t Gateway: specify the default gateway  Submask: specify the submask.  DNS Server 1: specify the DNS server  DNS Server 2: specify the DNS server

3-2 UPNP (universal plug and play server)

Figure 3-2 UPnP

 UPN P IG D: Enable UPNP server or not.

3-3 Bandwidth (Bandwidth Control)

By using bandwidth control feature, the user can manage the traffic based on their needs.

Figure 3-3-1 Bandwidth control

Bandwidth Control:

 Ba n dwidth Contr ol: enable bandwidth con tr ol or not.  Download Bandwidth: specify total ban dwidth for dow nload (unit:

kbps). 0 indicates no limitation.

 Upload Bandwidth: specify total bandwidth for upload (unit: kbps).

0 indicates no limitation.

Maximum Bandw idth a nd Reserved Bandwidth :

 Se tu p M e t hod: bandwidth control m ethod, percentage or specify

the required bandwidth

 perc entage : total ban dwidth

 priority 1: highest priority percentage  priority 2: Normal priority per c e ntage  priority 3: low priority percentage

Figure 3-3-2 Bandwidth control

 specific :

 priority 1 – Download: highest priority download bandwidth  priority 2 – Download: normal priority download bandwidth  priority 3 – Download: low priority download bandwidth  priority 1 – Upload: highest priority upload bandwidth  priority 2 – Upload: normal priority u p load bandwidth  priority 3 – Upload: low priority upload bandwidth

Figure 3-3-3 Edit control list

In order to set which target is belonged to which prio r ity, the following is the setting meth od for target’s priority.

IP Target

Figure 3-3-4 IP Target 1

Figure 3-3-5 IP Target 2

 Priority: Priority value for the target  Type: The target type is set to I P  Configure Type: unique IP or a range of IP address

 Unique:

 IP Address: the IP address to be set

 IP Range:

 Start IP: The starting IP for a range  End IP: The stopping IP for a range

Port Target

Figure 3-3-6 Port Target

 Priority: Priority valu e for the target

 Type: The target type is set to port number  Conf igure Type: unique port number or a range of port number

 Unique:

 Port: the port number to be added  Protocol: protocol for the port

 Port Range:

 Start port: the starting port number  End port: the stop port number  Protocol: protocol for the port r a nge

Application Target

Figure 3-3-7 Application Target

 Priority: Priority va lue for the target  Type: Application  Application: the list for the application

DSCP target

Figure 3-3-8 DSCP Target

 Priority: Priority valu e for the target  Type: DSCP value  DSCP: The DSCP will be mapped to the prior ity

The Wellgate 2504 support firewall features as below.

3-4 URL Filter

Figure 3-4 URL Filter

 URL Filter: the specified url will be blocked

3-5 IP Filter

Figure 3-5 IP Filter

 IP Filter: The specified IP address to be bloc ked  Local IP addre ss: The LAN side IP address to be forwarded  Protocol: TCP, UDP or both are used for port forward

3-6 MAC Filter

Figure 3-6 MAC Filter

 MAC Filter: The MAC address to be blocked

3-7 APP Filter

Figure 3-7 App Filter

 APP Filter: application to be block ed

3-8 Port Filter

Figure 3-8 Port Filter

 Port Filter: enable port Filter or not.  Port Range: Starting and stopping port t o be forward. If you are

using only 1 port, please set the starting equ a l to stopping por t.

 Protocol: TCP, UDP or both are u s ed for port blocked.

3-9 Port Fwd

The wellgate 2504 support port forwa r d f ea ture as below

Figure 3-9 Port Fwd

 P ort F wd: enable port forward feature or not  P ort Range: Starting and stopping por t to be forward. If you are

using only 1 port, please set the starting equ a l to stopping por t.

 Protocol: TCP, UDP or both are used for port forward  L oc a l IP address: The LAN side IP address to be forwarded  Local Port: The LAN side port to be forw arded. I f you ar e using the

port range, this port ind ic ates the starting port.

VOIP Parameters Setting

SIP Parameters:

CH4 VOIP Setting

4-1 SIP

Figure 4-1 SIP setting

Parameter Description:

 Session Tim er: Enable session tim er or not (RFC 4028)  Session Expires (sec): This is th e s etting of initial session timer

expires time according to RFC4028 - Session Timers in the S e s s ion Initiation Protocol.

 Min SE (sec): The minimum session timer a llowed when receivin g a

call with sess ion timer value accordin g to RFC 4028.

 PRACK: Enable provisioning ACK or n ot (RFC 3262)  None: Disable PARCK  Supported: When select this mode, 100rel w ill be added to the

support list. It indicates Wellgate 2504 can support the PRACK but not mandatory.

 Require: PRACK is mandatory requir ed.  SIP Local Port: The SIP local service port (default is 8080)  SIP Qos Type: Quality of Ser vice Type for SIP signaling

- None: Not using QOS Tag and not enables QOS.

- DiffServ: Differentiated Services Value. Input DSCP value 0-63 for

DSCP

- TOS: Type of Service which include IP precedence value and TOS.

 Acce pt Proxy Only : Only accept the c all coming f r om the SIP

proxy.Not accep t pee r to peer call at this mode.

4-2 Audio

Figure 4-2 Audio setting

 Codec 1~5: The preferred codec priority  G .711u P a y load Size: G.711 u-Law payload size  G .711a P ayload Size: G.711 A-law pay loa d s ize  G .729 P a y load Size: G.729A payload size  G .723. 1 P ayload Size: G.723.1 payload size  Bi t R ate : G.723.1 bit rate used

 5.3K bit rate is used  6.3K bit rate is used

 Codec Priority: Selection order to match the r e m ote SDP for codec

selection.

Local SDP Order: Use local SDP order to m atch codec Remote SDP Order: Use Remote SDP order to match codec

 DTMF Relay:

In-Band DTMF: use inband DTMF instead of out of band. RFC 2833(fall back to SIP-INFO): Use RFC 2833 if the SDP

negotiation c ould be done. Or use SIP INFO for DTMF relay.

SIP INFO: Use SIP-INFO DTMF relay RFC 2833(fall back to Inban d): Use RFC 2833 if the SDP

negotiation could be done. Or use inban d DTMF transmission.

 Silence Suppression:

Enable: Start the voice activ ity (silence) detection when detect

silence for 60 seconds, it will hang up the call (For FXO use)

Disable: Send silence packet as normal voice packet (no silence

detection)

 R TP Ba sic P ort: The RTP starting port. Each channel will be add

additional 10. F or example, the R TP basic port is 16384, th us call 1 will use 16384 while call 2 will use 16394 etc.

 R TP Q os Type: IP QoS tag for RTP s tream

DiffServ: The differentiat ed s er v ic e Q oS ta g will be used. Input DSCP value 0-63 for DSCP.

TOS: Type of Service which include IP precedence valu e

and TOS.

4-3 Tone

The setting page is used to setup the tone to be generated or detected. The detected tone is the Disconnect 1 & 2 (for FXO use) and the others are for generating (when FXS received the “bye” from IP side or waiting time

out by analog phon e which keeps ha ndset pick up, it wi ll send busy tone to analog phone). The disconnect tone is very important for PSTN

status supervision.

Figure 4-3 Tone se tting

Please use C ountry Template to select the c ountry prof ile which will b e applied. Click Use to load those country tone parameters to system and change if necessary. For those countries are not showed in the list, please select a

closed c ountry an d edit to match y our countr y . Y ou can sen d an email with the tone definition to Welltech if you wou ld like to put your country into the list.

4-4 NAT Traversal

The Wellgate 2504 support the following NAT traversal methods

Figure 4-4 NAT Traversal

 NAT Traversal:

 Disable: Disable NAT traversal features  STUN (Type 1,2): Enable STUN for NAT traversal. Since

STUN can be used only f or type 1 and type 2 NA T serv er, it is recommende d to use this option. When STUN client detect the used NAT is type 3 NAT, it will stop the STUN feature.

 STUN Server: STUN Server IP address

 STUN (All): No matter which NAT type server are used,

STUN is always to be used for NAT traversal.

 STUN Server: STUN Server IP address

 UPNP: Enable UPnP client for N AT tr aversal. Please note that

the IP sharing bo x need support uPnP featu r e.

 Behind NAT: Use DMZ for NAT traversal

 IP Sharing Address: public IP sharing address. You

need to specify the port mapp ing or DMZ for all required port.

CH5 VOIP Advance

5-1 SIP

Figure 5-1 SIP

Parameter Description:

 SIP Hold Type: SIP on hold message sending method.

- Send Only: Set the SDP media to sendonly when send an on-hold SIP message.

- 0.0.0.0: Set the SDP connection to 0.0.0.0 when send an on-hold SIP message.

- Inactive: Set the SDP media to inactive when send an on-hold SIP message.

 SIP Compact Form: Enable SIP compact form or not. When en able

this featur e, the connected SIP proxy is requ ired to support compac t form.

 Session Refresher: Who will send dialog keep alive message

(re-invite or upd a te).

 UAC: User Agent Client will do the r e fresh (def ault setting)  UAS: User Agent Server will do the refresh  SIP T1 (msec): T1 determines several timers as defined in

RFC3261. For exa m ple, when an unreliable tra nsport protocol is used, a Client Invite transaction r etransmits requests a t a n interval that start at T1 seconds and doubles after ever y retransmission. A Client General transaction retransmits requests at an interval that starts at T1 and doubles until it reaches T2. (Default Value: 500ms) **

 SIP T2 (msec): Determines the maximum retransmission interval

as defined in RFC3261. For example, when an unreliable transport protocol is used, general requests ar e r etransmitted at an inter val which sta r ts at T1 and doubles un til r eaches T2. If a provisiona l response is rec eived, retra nsmission continu e but at an interv al of T2. (Default Va lue: 4000ms) **

 SIP T4 (msec): T4 represen ts the amount of tim e the network

takes to clear message between client and server transactions as defined in RFC3261. For example, when working with an unreliable transport p rotocol, T4 determines the time that UAS waits after receiving an AC K m es s a ge an d bef or e term inating the tra nsaction. (Default Value: 5000) **

 Invite Linger Timer: After s ending an ACK for an INVITE final

response, a client cannot be sure that the ser ver has received the ACK message. The client should be able to retransmit the ACK upon receiving retr a nsmission s of the final r es p onse for this timer. This timer is also u sed when a 2xx respon se is sent for an incomin g Invite. In this case, the ACK is not part of the Inv ite tr ansaction.

 General Linger Timer: After a UAS sen ds a final response, the UAS

cannot be sure tha t th e c lien t has received the respo nse message. The UAS should be able to retra nsmit the respon s e upon receiving retransmiss ions of the request based on this timer.

 Cancel General No Response Tim e (msec): When sending a

CANCEL request on a General transaction, the User Agent waits cancel General No Response Timer milliseconds before timeout termination if there is no response for the cancelled transaction(Default Value: 10000ms).**

 General Request Timeout Timer (msec): After sending a

General reques t, th e U s er A gent waits for a f inal res ponse general Request Timeout Timer milliseconds before timeout termination (in this time the User Agent retransmits the r equest every T 1, 2*T1,…T2,…milliseconds)**

 Ca nc el Invite No Response Time r (msec): When sending a

CANCEL request on a n Invite request, the User A gent waits this timer before timeout termination if the r e is no response for the cancelled transaction.

 Provisional Timer (msec): The provisionalTimer is set when

receiving a pr ovisional response on an INVITE transaction. The transac tion will stop retransmis s ions of the INVITE request and will wait for a final response until the provisionTimer expires. If you set the provision T imer to 0 , no time r is s et. Th e INVI TE tr an sac tion will wait indef initely for the final respons e.

 First Response Timer (msec): When sending a request out, the

User Agent waits this timer for any r e s p onse receive d from UAS . If timer is expired and n o any SIP mess age is received, t he User Agent

will think th e request is failed . The defau lt is 5 s e c onds.

 MWI Subscript Expires (sec): Y ou can Enable or Disable the MW I

subscribe. The default is 600 sec. If a new voice mail is arrived, th e stutter tone will be used in stead of regular dia l tone. This feature is dedicate to FXS only.

 L ine Congesti on Code: when callee's end system was contacted

successfully but the callee is busy and does n ot wish to take th e cal l at this time, the system wills response the code, default is 600.

(FXO use)

 SIP-Info Flash Mode: when you enable the feature, system will

make flash key to send SIP message by sip-info.

5-2 Audio

The setting page includes the device related au dio settings.

Figure 5-2 Audio setting

 RFC 2833 Pa y load Type: 96 or 101. It is recommended to use 101.  DTMF Send On Time(msec): When generate DT M F, the DTMF on

time will be send (defau lt value is 70 ms)

 DTMF Send Off Time(msec): When generate DT MF, the DTMF off

time will be send (defau lt value is 70 ms)

 DTMF Detect Min on Time (msec): Th e minimum D TMF on time will

be processed as a regu lar DT MF even t. Smaller than it will be ignored. The default v a lue is 60ms.

 DTMF Detect Min off Time (msec): The minimum DTM F off time for

the same DTMF value. Smaller than it and the new DTMF digit is the same as previous on e w ill be h a ndled as 1 digit only.

 DTMF Relay Volume: The DTMF relay volume  T. 38 F a x Vol ume : The T.38 fax relay volume  T.38 Redundant Depth: The T.38 redundant packet depth. I t could 0

(no redundant), 1 or 2. It is recommended to set to 2.

 T. 38 ECM: The t.38 error correction mode. Default value is ON.  Min Jitter Buffer (msec): The minimum delay time of Jitter buffer.  Max J itter Buffer (msec): The Maximum d elay time of Jitter buffer.  Max Echo Tail Length (G.168): Enable the echo cancellation f eature.

The defau lt s e tting is “128ms”.

 J i tte r O pt. Factor: Jitter buffer dynamic factor for optimize. Please

set to 7 unless under Welltech’s instruction to change.

 Impedance: selected analog phone’s impedance. (for FXS port use)

5-3 Ring

The ring cadence, voltage and frequen c y f or th e phone

Figure 5-3 Ring setting

 Frequency (10~70HZ): Specify the ringing frequency value

(default is 20HZ)

 Ring on (0~8000 ms): Specify the ringing on value (default

is 1000msec)

 Ring off (0~8000ms): Specify the ringing off value (default

is 2000msec)

 Ring level (10~95volt): Specify the ringing level ( d ef au lt is

94 volt)

CH6 Dialing Plan

6-1 General

Figure 6-1 General setting

 F irst Digit Time Out:

Specify the duration of dial waiting when the

receiver is off hook. The range is 1~60 sec.

 Inter Di gi t Ti me O ut: Specify the interval of input digits, if the

interval is over the setting, the s ystem will end th e dia l and send out the DTMF. The limitation

range is 1~10sec.

 End of Digit: The assigned key will be tread as end of dial.  Retrieve Number: it will forced to get back line, if used Wellgate 2504

make transfer to other devices but the devices no answer a nd into voice mail, You can press the code forced to get back line. Default is “*#”.

6-2 Dialing Rule

Figure 6-2 Dialing Rule setting

Dialing rule is used to speed u p the dialing procedure. Some user don ’t like to use the end of dialin g digit su ch as “#”, the adminis tra tor ca n us e dialin g rule instead. The longest prefix w ill be ma tched first.

 Dialed Prefix: The prefix to be match ed  Max Digits: The digits will be receiv ed based on the Dialed P refix.

The followin g is an example for dialin g r ule: Mobile call is star ted with 09 a nd it is 10 digits Long distance call is starte d with 0 and it is 10 d igits International ca ll is start ed with 00 and its max digit sh ould be less than 32

The others ar e loc a l call and 8 digits

Emergency call is s tarted with 1 an d 3 d igits The Dialing rule can be set as follows:

Prefix, max digits 09, 10 0, 10 00, 15 1, 3 2, 8 3, 8 4, 8 5, 8 6, 8 7, 8 8, 8 9, 8

6-3 Digit Manipulation

The Digit Manipulation will be processed ba s ed on pr efix and DM group af ter the DNIS is determined.

Figure 6-3 Digit Manipulatio n setting

 DM Group: Different DM group have different case to be used.

 FXS: This DM group is used for FX S dialing out.  VOIP: This DM group is used for VOIP incoming call. After the

DNIS is collect ed in 2 sta ge dialin g or 1 sta ge dia lin g DNIS, this DM group will be proc es sed before enter the routing pr oc edure.

 1-4: These DM groups are used for backup routing purpose.

When a backup routing is used, the administrator can select a DM group to be processed before start the backu p r oute.

 Matched Prefix: The prefix to be matched for D M. Th e longest prefix

will be matched first.

 Matched Length: S et to 0 for ignorin g the length. The other 1-32 ar e

the length to be ma tched as a c ondition.

 Sta rt P os: The start position to be replaced.  St op P os: The stop position to be replaced.  R e place Value: The value to replace.

Example of Digit Manipulation Settings:

Prefix

Len

Start Pos

Stop Pos

Replace Value

Test DNIS

Result DNIS

886

0 0 0

002

8862123456

0028862123456

886

12 0 0

002

8862123456

886

0 2 5

002

8862123456

8800223456

886

002

8862123456

8862123456002

886

0 1 6 8862123456

83456

6-4 Phone Book

Phone Book is used for peer to peer c a ll.

Figure 6-4 Phone Book setting

 Name: This field supports called number only. If you enter words or

text here, it will routes to proxy server automatically.

 Tel No: Enter c alled number and I P address. Please follow this sample of

picture, as the format of “number@uri:port”. (default port is 5060)

 Export: To backup the phone book records.  Import: To reload setting of phone book.

CH7 FXS Setting

The F XS line setting includes each line number and SIP proxy settings.

Figure 7-0 FXS setting

 Line ID: FXS line (TEL1 to TEL4)  State: The line is active or not  TEL No: The telephone number  Hotline TEL:

If hot line is se t, this field shows the hot line number.

 Export: backup all lines setting.  Import: reload all line setting.

7-1 FXS line

Figure 7-1 FXS setting

 User ID: FXS Line number (TEL1 to TEL4)  User Type: The line type, FXO or FXS  Line State: Set to activ e if y ou w ou ld lik e to us e this lin e. O ther wis e,

set to Inactive.

 Forward reason:

 Unconditional forward: forward the call all the time  Busy forward: Forward the call when phone is busy.  No answer for ward: forward the call when the call does not

answered after no answer timeout.

 Forward TEL: The forward telephone number for the selected

reason

 No answer timeout: sec The no answer timeou t will be used (default

is 120 sec)

 Call waiting: Enable call waiting or not. When disable call waiting

features, the sec on d incoming call will be re jected.

 Reject Anonymous Call: Reject the anon y mous inc oming call or n ot  H ot line: Enable to disable hot line feature  H ot line TEL: The number to be dialed automati cally after the user

pickup the phone.

 Polarity Reversal generation: Enable Polarity Reversal for FXS as

billing signal or not. When a FXS calls to VOIP and answered by the VOIP, Wellgate 2504 will generate reverse signal to FXS as a billing start. When VOIP side disconnect first, Wellgate 2504 will reverse back

as a billing stop s ignal

 Current Drop generation: Enable current drop (0 voltage) when

VOIP is disconnected or no t.

 Input(Encode)Gain: Adjust the v olume fr om FXS to VOIP (default is

0 db)

 Output(Decode)Gain: Adjust the volume from VOIP to FXS (default

is 0 db)

 FAX Relay: Enable T.38 F a x Relay or not  Voice mail subscription: enable voice mail subscription (MWI) or

not.

 Ca ller ID mode:

 Inhibit: don’t send caller ID to analog ph one.  Transparent: send caller ID to a nalog phone.

 SIP caller I D mode:

 Inhibit: don’t send caller ID to VOIP SIP  Transparent: send caller ID to V OIP SIP

 Register Type:

 Register: register to proxy . If it is not registered to SI P proxy ,

the FXS line s till can use SIP trunk for VOIP call.

 Predefine: When it is set to predefine, Wellgate 2504 will not

send register message out.

 Internal: When it is set to internal, Wellgate 2504 does not

send register me ssage out, the FXS line still c an use SIP trunk for VOIP ca ll or c all locally.

 TE L No: The registrar tele phone number  User ID: The SIP user ID for register and call making  U ser Password: The SIP password for register and call making  Display Name: The SIP display n a m e

7-2 SIP Proxy

The SIP proxy s erver defined here is dedicated used for FXS lines .

Figure 7-2 FXS setting

 Domain: The SIP domain for register or c all making  Primary proxy server: Primary SIP registrar s erver address  Primary proxy server port: Primary SIP registrar server port

number

 O u tbound Proxy server: Primary outbound proxy server addres s  O utbound Proxy serv er port: Primary outbound proxy server port

number

 Primary Proxy server keep Alive: using through NAT and keep the

port.

 Keep Alive Time (sec): Specify of times send s ip register message to

proxy server.

 Se condary Proxy: Enabl e seconda ry proxy or no t. When enable it,

the primary and sec ondary proxy will be registered at the same time.

 Secondary proxy server: Secondary SIP registrar server address  Secondary prox y port: Secondary SIP registrar server port number  Secondary outbound Proxy server: Secondary outbound proxy

server address

 Secondary outbound Proxy server port: Secondary outbound

proxy server port number

 Register Expire: SIP register time to live  Primary Proxy server keeps Alive: using through NAT and keep the

port.

 Keep Alive Time (sec): Specify of times send s ip register message to

proxy server.

7-3 Caller ID

The call ID stand for the ph one

Figure 7-3 Caller ID setting

 Caller ID Mode: Caller ID mode to be used for phone (FSK

Bellcore/FSK ETSI/DTMF)

 Polarity Reverse before caller ID: start polarity reverse before

send the caller ID

 Dual tone before caller ID: S end dual tone before caller ID (for FSK

ETSI use only)

 Caller ID present: The timing to send the caller ID

(Before fir s t r ing/after first ring/after first short rin g )

 DTMF caller ID start digit: specify the DTMF caller ID start digit

(default is D, the range is A to D and #)

 DTMF caller ID stop digit: specify the DTMF caller ID start digit

(default is C , the ran ge is A to D and #)

7-4 Others

Flash time and current dr op g eneration tim e

Figure 7-4 Others setting

 Min flash time(80~800msec): Specify the value of th e flash (low),

If the phone-set’s flash time is sm aller than th e Flash Low setting, th e flash will be ignored.

 MAX flash time (80~800msec): Specify the value of the flash

(high),

if the phone-set’s flash time is larger than the Flash high

setting, the flash will be handled as hang-up.

 Cur rent Dr op Times ( msec): Specify the value of the current drop

times (generate – for FXS / detect – for FXO).

CH8 SIP Trunk

The administrator needs to set the SIP trunk for VOIP outgoing call and incoming call. There are up to 4 SIP trunk can be used for whole system.

Figure 8-0 SIP Trunk setting

 Trunk ID: SIP trunk ID 1 to 4  Register Type: Register type is predefin e or r egister  TE L No: The Tel no for the SIP account  Proxy S e rv er: The SIP proxy server  Proxy S e rv er port: The SIP proxy serv er port  O u tbound Proxy: The SIP outbound prox y sever  O u tbound Serve r P ort : The SIP outbound proxy serv er port

8-1 Create SIP Trunk

Figure 8-1 SIP Trunk page

 Trunk ID: SIP trunk ID 1-4  Register Type: Whether this account need register or not

 Register: When it is set to register, Wellgate 2504 will send

 Predefine: When it is set to predefine, Wellgate 2504 will NOT

send REGISTER mes s a ge out.

 Domain: The SIP domain for registe r or call making  Proxy S e rv er: SIP registrar server address  Proxy S e rv er Port: SIP registrar serv er por t n umber  O u tbound Proxy Ser ver: outbound proxy server a ddres s  O u tbound Proxy server port: outbound proxy serv er por t n umber  Register Expires: the default register expires for negotiation  TE L No: The registrar tele phone number  User ID: The SIP user ID for register and call making  U ser Password: The SIP password for register and call makin g  Display Name: The SIP display n a m e  Reject Anonymous Call: Reject the anonymous call  O u tgoing Calle r I D : The outgoing SIP caller ID mode.

 Display Name: The display name will be set according to the

following type.

 None: No display nam e will be used  SIP display name: The display name will be the D is pla y Name

set in this SIP trunk.

 SIP user ID: If the SI P user ID is se t, the SIP user ID se t in this

SIP trunk will be used and th e domain/SI P proxy will be the host

part. The SIP FR OM header’s URL will be the SIP_User_ID@ Dom a in or S IP_User_ID@SIP _P r oxy_Server.

 Keep Alive: Enable or Disable it.  Keep Alive Time (sec): Specify of times s end sip register mes sage to

proxy server.

Note: please don’t delet e sip tru nk, ev en it is un less at all, be caus e it have to be used with Route plan.

CH9 Route Plan

The core of Wellgate 2504 is the routing policy. The policy is based on incoming call type/target, length and prefix to determinate the outgoing call process. For VOIP incoming call, it can send to FXS interface and vic e versa.

For FX S interface, it could b e routed to VOIP a nd vice versa. Y ou can ignore the routing plan if you don’t need it for FXS interface.

Figure 9-0 Route Plan page

 I nc oming Call Type: Incoming call type ( VOIP or FXS)  Matched Pre f i x: matched DNIS (called number) prefix  M a tc hed Incomin g List: matched DNIS incoming interface ta r g et  M a tc hed Length: matched DNIS (called number) length  O u tgoing Type: The outgoing call type (FXS or V OIP)  Export: backup route plan setting.  Import: reload route plan setting.

9-1 Create Route Plan

Click Route Plan and Click new to cr e a te a new routing policy.

Figure 9-1 Route Plan setting

 I nc oming Call Type: Incoming call type

 VOIP: The incoming SIP call type

 FXS: The FXS extensions incoming call type  Matched Pre f i x: matched DNIS (called number) prefix  M a tc hed Incomin g List: matched DNIS incoming interface ta r g et

 For VO IP incom ing call ty pe, th e inc omin g tar get w ill be

the SIP trunk ID. Only the call from the selected SIP Trunk will be accepted for this route.

 For FXS incoming call type, the incoming target will be

the line ID ( T1 to T 24) . O nly th e call is c omin g f rom th e selected line will be acc epted for this route.

 Matched Length: matched DNIS (called number) length. For ignoring

the length, please set to 0.

 No Answer Timeout: How long the hunting will continue to next

when the called target do esn’t answer.

Create Route Plan>Primary Route

 O u tgoing Type: Outgoing call type (FXS or VOIP)  H u nting Type: The hunting method will be us e d for this route.

 Priority Ring: The call will be hunted based on the

routing list or d er one by one.

 Cyclic Ring: The call will be hunted based on the cyc lic

basis. This is the r ec omm ended method.

 Routing List:

 The routing target list will be used for this route.  DM Group: Select DM group 1 to 4 in case it requires a DM (for

example remove the prefix) befor e to m a ke the call.

Create Route Plan>Backup Route

 Backup Route Active: Active the backup route or not.  O u tgoing Type: The backup route outgoing ca ll type.  Hunting Type: The hunting meth od will be us ed for this rou te. Please

refer to the Pr im a r y Route.

 Routing List: Th e backup routing targ et list will be u sed for this route.  Route DM Group: Select DM group 1 to 4 in case the backup required

the DM before to mak e the call. The DNIS is uncha nged by the primary route DM and same as the DNIS before routing. F or example, the DNIS is 886282265699 an d primary DM grou p remove 886 an d use it (DNIS = 282265699) to mak e call. When backup route is started, th e DNIS is still unch anged as 886282 2656 99. Th is makes the DM easy to pred ict and implement.

2 special default route, “VOIP Default Route” and “FXS default Route”, are used as the default routing when there is no any other routing are matched. It is n ot recommended to disable these 2 de fault route. The FXS default ro ute is used when a FXS outgoing call’s default routing. VOIP default route is used for a V O IP incoming call’s default routing.

CH10 Status

Wellgate 2504 provides the system sta tu s here.

Figure 10-0 Status page

10-1 Device States

See the figure 10-0 Status page

 Model: The model number  MAC-Address: The MAC address of Wellgate 2504  Network Type: The Network Interface Type Settings  IP-Address: IP address is using  IPV6 IP-address: display IPV6 address  Firmware: The firmware version a nd release information

10-2 Line Stat es

This page shows the each line’s current status.

Figure 10-2 Line Status

 Line: L1 to L4  Account: display each line n umber  Registered: display each line register status.  Call State: The line status f or this line  Refresh Interval (second): The tim e to r e fresh the statu s

10-3 SIP Trunk States

Figure 10-3 SIP Trunk Status

 Account: SIP trunk account  Registered: The SIP trunk register status  Concurrent Call: The concurrent calls are used for this SIP trunk  Refresh Interval (second): The tim e to r e fresh the statu s

CH11 Maintenance

Wellgate 2504 can be m a naged by this management page for upgrading firmware or reset.

Figure 11-0 Maintenance

 Backup: Backup the system settings f or restoring purpose  Restore: Restoring the backup setting back to Wellgate 2504  R e set to Def aul t: Reset system sett ing to factory default  Quick-Reset: Wa r m Reset without reboot Wellgate 2504  Reboot: reboot Wellgate 2504

11-1 Firmware Update

This maintenance page provides the firmware upgrade f ea tures.

Figure 11-1 firmware update

 Firmware Update: Upgrade the new firmwar e th r ough web page

Appendix A--- System Recovery

Wellgate 2504 use dual firmware image to ensure the system stabilities. In most of case, you will not encounter the system failed to boot issue. Normally, the user should able to use Web page to login and upgrade the firmware through it. If you are not able to do it, please following the follo wing steps for recovery.

1. Star t the WG2540 and to check the STATUS led is up or not. If STATUS led is ON, please press the reset button for 5 seconds to reset to default. After all LED are light up, the system is back to factory settings.

2. Change your PC IP address to 192.168.123.111 and network set to fix IP address mode.

3. Connect your PC to WAN port and use http://192.168.123.123 to upgrade the firmware. Make sure you are using Micrsoft IE 6 or later version. Do not support

FireFox Web browser.

4. If you cannot login to the web page through 192.168.123.123. Open a command line windows and type “telnet 192.168.123.123”. If you can see the following display, go to the next step. Otherwise, please contact Welltech FAE for RMA (Repair).

5. Prepare a TFTP server for firmware download as follows

- download tftp server http://www.welltech.com/support/voip/TFTP/TFTP_Server.zip

or http://tftpd32.jounin.net/tftpd32_download.html

- s tart tftp server

- d ownload the firmware into tftp data directory

6. I n the telne t te rminal, do the following command

- 1. __dmctw

- 2 . cd /config_fs

- 3. rm -f wg25*.bin

- 4 . tftp –g –r wg25.1. 0. bin 192.168.123.111

- 4. copy firmware successfully

- 5. reboot

7. Check whether the system was recovered or not

Appendix B --- HTTP auto provisioning

Get the http pro visioning packet from Welltech and star t the provision ing as follows:

Step 1: build mac l ist for mass configurati on file gene r a tion

Please open the “wg2504 MAC.csv gotten from Welltecg by using Microsoft Excel. You can refer the picture below. Normally, you should g et all required configuration mac list from Welltech and use it for c onfigura tion file generation.

For FXS>

The wg2504 MAC.csv contains most frequently changed parameters as following:

MACAddress: Wellgate 2504 MAC Address fxs1.displayname ~ fxs4.displayname: display name for each line fxs1.password ~ fxs4.password: user password for register to SIP proxy

for each lin e

fxs1.telno ~ fxs4.telno: tel no for each lin e fxs1.user id ~ fxs4.u serid: user id for register to SI P p r oxy for each line

Please save and c lose it.

Step 2: create a t emplate configuration file

Open the “wg2504 Parameter.txt” getting from Welltech and make the required change. Please at least make the changes for those provisioning and SIP proxy settin gs . For detail, please refer the comments of “wg2504

Parameter.txt”.

Step 3: Make the c h ange for we gencfg.ini as follows if ne c essary

# Template File BaseFile=.\wg2504 Parameter.txt # MAC list file

ListFile=.\wg2504 MAC.csv # 0: Off , 1: On Encrypt=0

Step 4: Generat e t he individual configura tion file.

Double click the “wtgencfg.exe”, it will generate the configuration f ile for each MAC list in “MAC address.cfg” as the following pictures .

Step 5:

Put the “*.cfg” file into http or ftp directory. Set the provisioning settings in Wellgate 2504 and reboot to test it. Y ou can use th e hfs for h ttp file ser ver. It can be download from http://www.rejetto.com/hfs/.

Note: please link it to download pro vision file. Mor e informa tion please refers “wg2504 Parameter.txt”.

http://www.welltech.com/support/voip2/SIP%20series/FXSO%20series/25x x/provision/2504/2504_Provision.zip

Appendix C--- WellGate 2504 (4-FXS) and WellGate 2540(4-FXO)

in peer to peer mode with hotline by port to port application.

Purpose

This paper is g oing to describe how to c onfigure FX O to F XS in peer to peer

mode with hotline function to link from one desire p ort at FXO via SIP IP link

to remote FX S desire port. This applicat ion is widely u sed to extend tradition al PAB X extension from one location to remote office vi a IP Link which could be VPN, Private network, fiber link or Wireless network. Here is an typical diagram of this application at Figure 1.

Figure 1.

Before start to conf igure of both FX O and FXS gatew ay, we have as signed the following parameters to both devices as follows. Please note that both IP

addresses at FXO and FXS gateway’s WAN port should be able to see each other. Both FXO and F XS gateway CAN NOT install b e hind Router or Firewall or IP Sharing.

WellGate 2504 (4-FX S Gateway ) i nformation :

IP address : 192.168. 18.201 Line number : 501, 502, 503 a nd 504

WellGate 2540 (4-FX O Gateway ) i nformation :

IP address : 192.168. 23.23 SIP Line number : 1001, 1002, 1003 and 1004 FXO Telephone Number : default is Blank PABX Exten sion number 201, 202, 203 a nd 204 which were connec ted to Port #1 to #4 at FXO Gateway.

WellGate 2504 (FXS Gateway) configuration

Step 1: Configure static IP address to WellGate 2504, like below Figure 2. For example: Set static IP address of 192. 168.18.201 at WAN port on Device Setting Network of WellGate 2504 WEB page.

Figure 2. Step 2: Go to VOIP Setting  SIP to select the “Accept Proxy Only”

feature to NO and m a ke sure to setup the SIP Local Port number. In this example, the SIP local por t is 8080. See Figure 3. This port number shou ld be the same as Phone book configuration SIP port nu mber.

Figure 3. Step 3: Set the FXS lin e’ s inf ormation to eac h port ( Line I D is the FXS’s port

number at Figure 4). Enable Hotlin e feature at FX S gateway to port #1 and enter HOT LINE TEL

field to 1001 which is WellGate 2540 FXO port 1 number. This command let FXS port #1 point to remote FXO p or t #1 directly. Continue to configure

FXS port number 2 to 4 as following example at Modify Line Setting

web page. See Figure 5. Enter HOT LINE TEL field to 1002 which is WellGate 2 540 FXO port 2 number. (This command let FXS port #2 point to remote FXO port #2 dir e ctly.) Enter HOT LINE TEL field to 1003 which is W ellGate 2540 FXO port 3 n umber. (This command let FXS port #3 point to remote FXO port #3 dir e ctly.) Enter HOT LINE TEL field to 1004 which is WellGate 2540 FXO port 4 number. (This command let FXS port #4 point to remote FXO port #4 dir e ctly.)

Step 4: Go to Modify Line Settin g w ebpage (S ee Figur e 5) of FXS gateway at Port #1 (LINE ID 1) to continue setting of port #1.

Select Register Type to “predefine”. Enter FXS port #1 inf ormation as follows. TEL No : 501 User ID : 501 User password: 501 Display Name: 501

Enter FXS port #2 information a s follows.

TEL No : 502 User ID : 502 User password: 502 Display Name: 502

Enter FXS port #3 information a s follows.

TEL No : 503 User ID : 503 User password: 503 Display Name: 503

Enter FXS port #4 information a s follows.

TEL No : 504 User ID : 504 User password: 504 Display Name: 504

Step 5: Select HOT Line to Enable at webpa ge (See Figure 5) of Lin e Setting at FXS Gatew ay . And enter HOT Line TEL at 1001 which is W ellGate 2540 FXO port #1 number. For example: The FXS port 1 number is 501, FXS port 2 is 502, F XS port 3 is 503, FXS port 4 is 504. FXS port 1 number 501 hotline to FXO SIP Trunk 1 which number is 1001,

FXS port 2 number 502 hotline to FXO SIP Trunk 2 which number is 1002, FXS port 3 number 503 hotline to FXO SIP Trunk 3 which number is 1003, FXS port 4 number 504 hotline to FXO SIP Trunk 4 which number is 1004,

See Figure 4.

Figure 4.

Figure 5. Step 6: set the SIP Prox y information on FXS Setting SIP Proxy. See

Figure 6. For example: Set the SIP Proxy Server’s IP address at 192.168.23.23, P r oxy port number at 8080 and Ou tbound Proxy s erver port number at 8080 a s well which were FXO’s IP address and SIP port number.

Note: Y ou h ave to f ill in remote FX O Gatew ay’ s IP addre ss and port n umber at this step. See figure 6.

Figure 6. Step 7: set WellGate 2540 FXO number and IP address on FXS gatew a y ’s

webpage Dialing Plan Phone Book. See Figure 7. For example: th e WellGate 2540 FXO port 1 number is 1001, S IP local port is

8080. The FX S gateway ’s phone Book format is as follows. FXO_line_number@ F XO_ip_address: s ip_port number.

At this example, the FX S gateway p hone book sh ould configur e four ports as follows. Port 1 configure to 1001@192.168.23.23:8080 Port 2 conf igu r e to 1002@192.168.23. 23:8080 Port 3 conf igu r e to 1003@192.168.23. 23:8080 Port 4 conf igu r e to 1004@192.168.23.23:8080

Note: The Name field of FXS Gatew ay’s phone book sh ould be remote FXO gateway’ s port number as 1001 to 1004. Don’t key in text format he re . It should be same as the remote FXO ga teway’s port number.

Figure 7.

WellGate 2540 (FXO Gateway) configuration

Step 1: set static IP address to WellGate 2540 FXO gateway’s WAN port as following picture. See Figure 8. For example: Set static IP a ddr es s

192.168.23.23 on Device Setting



Network of WellGate 2540 WEB page.

Figure 8. Step 2: Go to VOIP Setting  SIP to select the “Accept Proxy Only”

feature to NO and m a ke sure to setup the SIP Local Port number to 8080. See Figure 9.

Figure 9. Step 3: Set the FXO SIP lin e ’s information to each line.

Go to FXO Setting webpage of WellGate 2540 FXO Gateway and c on figure each line by selecting Lin e ID from 1 to 4. See Figure 10. Enable Hotline feature by selecting Incoming Ca ll Handling to Hot Line and give remote W ellG a te 2504 FXS gatewa y port 1 number to 501. For example: FXO SIP port 1 num ber 1001 hotline to remote FXS port 1 number 501 directly.

FXO SIP port 2 num ber 1002 hotline to remote FXS port 2 number 502 directly. FXO SIP port 3 num ber 1003 hotline to remote FXS port 3 number 503 directly. FXO SIP port 4 num ber 1004 hotline to remote FXS por t 4 number 504 directly.

Figure 10.

Step 4: Set the SIP Trunk information to WellGate 2540 by going to SIP Trunk  Modify SIP T r unk webpage. See Figure 11.

1. Select Register Type to Predefine and key in the Proxy Server IP

address at 192.168.18.201 and port 808 0 whi ch are remote FXS Gateway’s IP a ddress and SIP port number.

2. Next, configure ea c h SIP Trunk number, user ID, password and display

name to four SIP Trunks as following examples. See Figure 11.

Enter SIP Trunk # 1 information as follows.

TEL No : 1001 User ID : 1001 User password: 1001 Display Name: 1001

Enter SIP Trunk # 2 information as follows.

TEL No : 1002 User ID : 1002 User password: 1002 Display Name: 1002

Enter SIP Trunk # 3 information as follows.

TEL No : 1003

User ID : 1003 User password: 1003 Display Name: 1003

Enter SIP Trunk # 4 information as follows.

TEL No : 1004 User ID : 1004 User password: 1004 Display Name: 1004

3. Select “2 Stage Dialin g” at “DNIS is Register TEL” webpage. When user

picks up the han dset from FXS port # 1 of WellGate 25 04, you should hear Dial Tone from P ABX extens ion 201 whic h was conn ected to FXO Line # 1. And it works like this analog phone was con nected at remote PABX’s extension 201. See Figure 11.

If set “1 st age diali ng” in here, FXO will dial out lin e number 1001 to PABX automatica lly when user picks up the handset from FXS por t #1 of WellGate

2504.

Figure 11.

Step 5: Set Route P lan to each FXO line. Disable the “ VOIP Defaul t Route” first.

Figure 12. Set the Incoming Call Type to VOIP; Matched Prefix number from 1001 to

1004; Matched Length to 0 and Outgoing Type to FXO. See Figure 12. For exa mple: Configure Route Plan to each line of FXO Gateway .

a. Line #1 of FXO Gateway setting, see Figure 13.

An FXS port 1 in coming call route s to FXO port 1 configuration example.

Incoming Cal l Type : VOIP Matched Pref ix : 1001 Matched Length : 0 No Answer Timeout : 30 (MUST be longer than 10 seconds). Outgoing Type : FXO Hunting Type : selected anyone. Routing List : 01. Line 1 ; 02. None. ; 03. None ; 04. None.

Routin g L is t is going to sele c t the first prior ity of Line number 1 to 4. At this application, Only Lin e 1 is allow e d to connect with remote FXS telephone 1.

Figure 13.

b. Line #2 of FXO Gateway setting, see Figure 14.

An FXS port 2 in coming call route s to FXO port 2 c onfigura tion example.

Incoming Cal l Type : VOIP Matched Pref ix : 1002 Matched Length : 0 No Answer Timeout : 30 (MUST be longer than 10 seconds). Outgoing Type : FXO Hunting Type : selected anyone. Routing List : 01. Line 2 ; 02. None. ; 03. None ; 04. None.

Figure 14.

c. Line #3 of FXO Gateway setting, see Figure 15.

An FXS port 3 in coming call route s to FXO port 3 configuration example.

Incoming Cal l Type : VOIP Matched Pref ix : 1003 Matched Length : 0 No Answer Timeout : 30 (MUST be longer than 10 seconds). Outgoing Type : FXO Hunting Type : selected anyone. Routing List : 01. Line 3 ; 02. None. ; 03. None ; 04. None.

Figure 15.

d. Line #4 of FXO Gateway setting, see Figure 16.

An FXS port 4 in coming call route s to FXO port 4 configuration example.

Incoming Cal l Type : VOIP Matched Pref ix : 1004 Matched Length : 0 No Answer Timeout : 30 (MUST be longer than 10 seconds). Outgoing Type : FXO Hunting Type : selected anyone. Routing List : 01. Line 4 ; 02. None. ; 03. None ; 04. None.

Figure 16.

4. Configure incoming Ring Cadence to FXO Gateway

When you conn ect WellGate 2540 F XO gateway Lines to local P ABX’s extens ion or PSTN switch, pleas e go to WellGate 2540 webpage setting at VOIP

Advance



Ring to configure pr oper R ing C adenc e ( Ring ON time an d Ring

OFF time ) according to the P A BX or PSTN ring Cadence specification.

Without conf iguring Ring Cadence to F XO gateway properly according to PA BX or PSTN Ring Ca dence, FXO m ay detec t Ring signal in a stran ge beha vior and cause abnormal opera tion.

W ellG a te 2540 factory defa ult Ring Cadence setting is 2 seconds ON, 4 seconds OFF. Some PABX or PSTN provides 1 second ON and 3 seconds OFF Ring Cadence. In this case, please con figure WellGate 2540 R ing Cadence to 1 second ON and 3 seconds OFF to match incoming R ing sign al. S ee Figu re 17.

See Figure 17.

5. Enable Caller ID function at FXO and FXS gateway.

The Caller ID configur ation at FXO g a teway should be configu r ed to m a tch PAB X extension or loca l PSTN Caller ID incoming signal in order to carr y this signal to remot e FX S g atew a y to d ispla y at FX S an alog phon e set. Of c our se, the remote FXS Gateway also has to enable C aller ID generation f unction ( see Figure 21. ) Here are s teps to enable FXO Caller ID detec tion specification an d enable FXS gateway Caller ID generation steps.

Step 1: Make sure the Ca ller ID m ode you hav e conf igured to W el lGate 254 0 FXO gateway is the same as PABX extension or local PSTN switch which W ellGate 2540 FX O L ine p orts h a v e c onn ected. I f y ou don ’t know wha t Ca ller ID mode you need to config ure at FXO gateway, please consult to PA BX suppliers or PSTN local switc h technician to support y ou. In global market, there are several Caller ID modes which are most used such as Bellcore FSK,

ETSI FSK, ETSI DTMF, Danish DTMF, India DTMF, Brazilian DTMF. See Figure

18.

See Figure 18.

Step 2: Go to FXO Gateway webpage configuration at SIP Trunk  Modify SIP Trunk to enable Outgoing Caller ID with both Display Name: PSTN

Caller ID and User ID: PSTN Caller ID as following Figure 19. A fter this

configur ation, FXO gate way sen d detected Caller I D signal from P ABX or PSTN Lines to remote FXS gatew ay. There are additional two options at Display Name and User ID to select what number are going to s e nd to remote FXS gateway. Here are summary of three options.

a. PSTN Caller ID : Deliver Line number from PS TN or PABX extension. At

this example, they are number f rom 201 to 205. See Fig u r e 1 . And FXO Caller ID function shou ld b e a b le to detect Caller ID signal cor r ectly.

b. SIP Displ ay N ame : See Figure 11 of four SIP Trunk numbers. At this

example, they are n umber from 1001 to 1004.

c. FXO TEL NO. : See Figure 20 to configure TEL NO from FXO Setting

FXO Line Modify Line Setting  TEL NO. Here, default value is blank. This option allows you to configure your desir e Line number to deliver to remote FXS gateway.

See figure 19. FXO G a teway Caller ID Mode.

Figure 20. FXO Telephone Number. Step 3: Enable Caller ID generation at WellGate 2504 FXS ga teway. See

Figure 21. Go to FXS Setting  FXS Line  Caller ID Mode to select Transparent to enable Caller ID gener ation. After en able this command, analog telephone se t is able to displa y Caller ID either FXS phone number (at this example, they are 501 to 504) or displa y number which wer e sent from FXO gateway ( PSTN, SIP

Trunk or FXO Line number).

Step 4: Select FXS gateway ’s Caller ID Mode. See Figure 22 and 23. FXS Gatew ay Caller ID gener ation is able to con figure whic h Caller ID mode in order to match analog phone set’s Caller ID specification. Go to FXS Setting



Caller ID  Caller ID Mode to select one of Caller ID Mode ( DTMF, FSK

Bellcore, FSK ETSI, See Figure 23 ). There are other options you may need to

pay attenti on at P olar ity R eve rse Befor e Caller ID , Du al Tone Before Caller ID ,

Caller ID Present, D TMF Caller ID start and stop digi t. See Figure 22.

Figure 21. Caller ID feature enable.

Figure 22. Select Call er ID Mode.

Figure 23. Three options of Caller ID Mode.

6. Release FXO Line from PSTN or PABX extension after

call was dropped.

FXO analog interface detect disconnect tone which was sent from PABX extension or P STN line to release t ip/rin g phone wire. In other w ord, the F XO line can only drop call after d etect an effective disconnect tone. In FXO gateway webpage configuration , Go to VOIP Setting



Tone to configure

Disconnect 1 and Disconnect 2 in which disconn ect tone a re needed to ma tch

with P ABX or PSTN disc onnect tone. See figure 24. For detai ls des c r iption, please refer to User manual for 2504 and 2540 firm w ar e v er 2. 01 at page 31 in details. You can also go to Country Template to select default se tting by each country.

Figure 24. Disconnect tone table. W ellG a te 2540 supports an a lternative feature to release FXO port by

detection Loop Curren t Drop signal. Go to FXO Setting  Select FXO Line 

Modify Line Setting



Current Drop for Disconnect to YES to en able this feature. O nce calling user drop this call, PST N or PABX ma y drop Loop Current

signal for about 300 m sec (def ault set ting) to inform FXO in terfa ce. To detect

Loop current drop du r a tion can be ch an ged. Go to FXS Setting



Others 

Current Drop Time. See Figure 26. This feature depen ds on the PSTN switch

or PABX you are using. See Figure 25 at webpage conf igu ration.

Figure 25. Loop Current Drop to release FXO port

Figure 26. Loop Cur r ent Drop detection Time.

7. FLASH command generation and detection on FXO and FXS gateway.

FLASH feature is widely used for PABX extension to im p lem e nt PABX’s

advanced features such as Call Transfer, Call Hold, Conferenc e, Forwarding or Ca ll Park and ot hers. PABX relies o n extension’s analog phone set to gener ate Flash time to inform PAB X this is an FLASH command.

In this FXO +FXS P2P Hotline application, FXS needs to detect a FLASH command fr om a nalog phone set and trans m it to FXO gateway via VoIP network. Then, F XO generates an equ ivalent Flash time to PABX. H er e a re step to step guidan ce to configure th is function at both FX O and FXS gateway.

Step 1 : Setup FXS Flash detection time range. Since FLASH command was initialized from analog phone set, check what flash time this phone set can generate. Then, configure FXS ga teway flash time detection ra nge. See Figure 27 as follows. Go to FXS Setting



Others 

setup Minim um a nd Maximum Flash T ime range. Note : the analog

phone flash time sh ould be located insid e FXS gatewa y setting range to detect an Flash command correctly. Once FXS detec t this com mand, it sends to F XO

gateway via SIP IP protoc ol automatically.

Figure 27. Setup FX S Flash detection time range. Step 2 : Setup FXO F lash time generation.

Go to FXO Sett ing  FXO Line  Modify Line Setting  Flash Time (msec). See Figure 28. Flash time has to match PSTN or PABX Flash command specification. Consult to PSTN or PA BX technician to fill in proper time.

Figure 28. Setup FX O F las h time generation .

WELLTECH 2504 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual