WELLTECH 101, 201 Administration Manual

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LAN Phone 101/201 User Manual Guide Document Ver.: 2.103
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Chapter 1 Overview of the LAN Phone 101/201..................................................................3
1. Hardware Overview...........................................................................................4
2.Software Features and Specification..................................................................8
Calling Features............................................................................................................8
Chapter 2 Configuring the LAN Phone 101/201 through Phone menus ............................12
1.Initialize LAN Phone 101/201 ..................................................................................12
2.LCD Configuration...................................................................................................14
Chapter 3 Configuring the LAN Phone 101/201 through Web Pages................................21
Step 1. Browse the IP Address predefined via Keypad...............................................22
Step 2. Input the login name and password................................................................23
Step 3. The web interface main screen.......................................................................24
Step 4. Start configure................................................................................................24
1. Network Configure...........................................................................................25
2. H323 Configure ...............................................................................................28
3. System Configure............................................................................................31
4. PPPoE Configure............................................................................................33
5. DDNS Configure..............................................................................................34
6. Voice Configure...............................................................................................35
7. Tone Configure ................................................................................................36
8. Bureau Configure............................................................................................36
9. Support Functions...........................................................................................38
10. DSCP Configure............................................................................................39
11. Phone Book...................................................................................................41
12. Password.......................................................................................................42
13. Firmware Upgrade.........................................................................................43
14. System Command.........................................................................................44
15. Version Information........................................................................................45
Chapter 4 Configuring the LAN Phone 101/201 through Telnet command lines................45
1. [help] command......................................................................................................46
2. [quit] command.......................................................................................................47
3. [reboot] command...................................................................................................47
4. [flash] command.....................................................................................................47
5. [commit] command.................................................................................................48
6. [ifaddr] command....................................................................................................48
7. [time] command......................................................................................................49
8. [ping] command......................................................................................................50
9. [pbook] command...................................................................................................50
10. [ddns] command...................................................................................................51
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11. [pppoe] command.................................................................................................52
12. [sysconf] command...............................................................................................53
13. [h323] command...................................................................................................54
14. [voice] command...................................................................................................57
14. [rbtone] command.................................................................................................58
15. [tos] command......................................................................................................58
16. [tone] command....................................................................................................60
17. [support] command...............................................................................................61
18. [bureau] command................................................................................................62
19.[rom] command......................................................................................................62
20. [passwd] command...............................................................................................64
Chapter 5 Upgrading Software on the LAN Phone 101/201..............................................66
Download Procedure...............................................................................................66
1.LCD Panel Control............................................................................................66
2.Remote Control: Telnet.....................................................................................67
3.Web Management............................................................................................68
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Chapter 1 Overview of the LAN Phone 101/201
LAN Phone 201 is a full- featur e d IP- based telephone set vi a Ether n et base communication. Over the office LAN connection, it provides IP-PBX solution such as station-to-station call, IP call and local PSTN/PBX Extension call via PSTN Gateway. The traditional PBX functionality is provided with H.450 features together with Gatekeeper or IP/PBX Call Manager.
LAN Phone 201 provides two 10/100BaseT switch/hub RJ-45 ports allow connecting to office LAN and PC simultaneously. It is compatible with ADSL or Cable Modem provided by ITSP, ISP or Car ri er Company to pr ov i de VoIP services to resi de ntial and SOHO appl ic ation. LAN Phone 201 is also an integrated Analog Phone provides IP call or PSTN call selection. When external power is down, it can be a Plain Old Telephone set (POTs).
It provides internal high-quality speakerphone, programmable keys and feature buttons, such as MUTE, HOLD, FORWARD and TRANSFER. LAN Phone 201 also embedded with a dot matrix of two lines 24 chara cters LCD, which can display da te and time, ca lling party name, calling party number, and digits dialed and etc.
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1. Hardware Overview
1.Front View and Keypad function
C: Cancel and Clear  : Move to left /previous and right/next. OK: Press OK to confirm the modification. Direct Line (DL) Button 1 – 10: User press DL button to do speed dial according to
phone book data 1-10 (please refer to LCD configuration-Phone Address Book, Advanced Configurations via Telnet- [pbook] command, or Web Configuration-Phone Book chapter).
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Number 1 –10, * and #: The function is as the same as the general phone set.
Corresponding list of keypad and symbol:
1 “1” 2 “A” ; “ B” ; “C” ; “2” 3 “D” ; “E” ; “F” ; “3” 4 “G” ; “H” ; “I” ; “4” 5 “J” ; “K” ; “L” ; “5” 6 “M” ; “N” ; “O” ; “6” 7 “P” ; “Q” ; “R” ; “S” ; “7” 8 “T” ; “U” ; “V” ; “8” 9 “W” ; “X” ; “Y” ; “Z” ; “9”
* “.” ; “@” ; “_” ; ”-“ ; “,” ; “!” ; “?” ; “*” 0 “0” ; “Space” # “#”
MUTE: Mute the voice of MIC and let others can’t hear from user in communication. PSTN: Press PSTN to switch LAN Phone 101/201 as PSTN or IP Phone Mode. In
PSTN mode, “PSTN” characters will be displayed on LCD left bottom side, then users can dial out as if standard telephone set in PSTN; in IP Phone mode, “GK” characters will be displayed on LCD left bottom side.
Note:
1. When LAN Phone is in PSTN mode, only PSTN and SPE AKER function key can work.
2. On LCD will display ”…Incoming Call... ” to inform user when LAN Phone h as bot h IP and PSTN side incoming calls.
3. If in communication with IP side, user can press HOLD to hold IP side, then press PSTN to pick up PSTN side, after that can press HOLD again to retrieve IP side.
4. If in communication with PSTN side, user must hang up PSTN side before pick up IP side.
HOLD: To hold a call with H.450 function. SPEED: Press SPEED and number (Phone book index) to do speed dial according to
phone book data (please refer to LCD configuration-Phone Address Book or Advanced Configurations via Telnet- [pbook] command).
FORWARD: Forward an incoming call to another IP device by H.450 forward function.
(Please refer to LCD configuration-Indicate Forward Type)
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MESSAGE and its indicated LED light: When missed incoming calls, the MESSAGE
LED will be flashing. User can check the information of missed calls by pressing the MESSAGE button.
TRANSFER:
1. Transfer a call by H.450 transfer function. Press TRANSFER button in
communication and press phone number which user want to transferred to can transfer this call.
2. Change characters to be capital or lowercase: when pressing TRANSFER before press letters can switch type of letters.
REDIAL: Redial the last outgoing call. + And -: Adjust the voice volume in communication. SPEAKER: Speaking without picking up handset.
Note: All function keys mentioned above (except Number 1 –10, SPEAKER* and #) are effective only in IP Phone mode.
2.Back View
DC 9V: DC 9V power input outlet LAN: RJ-45 connector, connected directly to the Hub through the straight CAT-5
cable.
PC: RJ-45 connector, connected directly to the PC through the straight CAT-5 cable Line: RJ-11 connector, connected directly to the PSTN analog line.
Note: There are two LED indicated lights: LINK/ACT and 10/100 for LAN port and PC port. When network status is in normal, LED of LINK/ACT will be flashing; when transmit rate is in 10 mbps/100mbps, LED of 10/100 will light off/on.
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3.Specification of connector 1 Ethernet Port
Ethernet port is for connecting LAN Phone to netw ork , trans mit rate supp or t s 10/1 00 Base-T.
Ethernet connector(LAN)
2 RJ11connector
RJ11 connector is for connecting LAN Phone with PSTN.
RJ11connector
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2.Software Features and Specification
Application:
ISP/ITSP (Internet Telephony Service Provider) IP-PBX with office telephony services Multi-nation enterprise communication SOHO Telephony
Calling Features
Call Hold Call Transfer Call Forward 10 sets last number Redial Ten configurable speed dials
Network Supported
Fixed IP Dynamic Host Configuration Protocol (DHCP) PPPoE connection (When PPPoE disconnect, LAN Phone 201 can automatically
re-connect and display related messages on LCD.)
Behind NAT IP Sharing Device (Configurable port assignment, including H.225, H.245,
RTP, and Web management.)
Support QOS by setting DSCP (Differentiated Service Code Point) parameters of VoIP
packet
Support 802.1p1q (VLAN)
Audio Features
G.711 a/µ-Law, G.723.1, G.729, G.729b, G.729a, G.729ab VAD, CNG G.165/G.168 compliant echo cancellation Programmable Dynamic Jitter Buffer Bad Frame Interpolation Provide both in-band and H.245 out of band DTMF generation/detection Gain/Attenuation Settings Provide Progress Tone: Dial tone, busy tone, call-holding tone and ring-back tone
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Provisioning and Configuration
H.235 security function Support Fast Start and H.245 Tunneling Can set up to ten E.164 phone number LCD configuration password protection Automatically Gatekeeper Discovery Alternate Gatekeeper selection Provide Gatekeeper Mode or Peer-to-Peer Mode (Non Gatekeeper needed) selection Ring tone, Speaker and Handset volume adjustable Dial path se lection (PSTN or IP mode) Compatible with MS-NetMeeting v3.0, Cisco product, OpenPhone Support DNS server inquiry and DDNS function
Management Features:
Software Upgrade: TFTP/FTP download Three easy ways for system configuration
- LCD Front Panel
- Web Browser
- TELNET
Basic Features:
ITU-T H.323 v4 compliance DTMF detection/generation TFTP/FTP software download Remote configuration/reset via Telnet LED indication for system statusSpeaker, Hold ,Mute , Message , PSTN Network Interface:
- Switch Hub inside, providing 2 RJ-45 sockets for 10/100Base-T connection
- 1 RJ-11 socket for PSTN connection
Microsoft Net Meet ing v3.0 compatible SNTP (Simple Network Time Protocol) Call HOLD/TRANSFER/FORWARD/MUTE PSTN/IP side access switch 10 Direct Line Button for speed dial Support Speaker Mode System Configuration from keypads and displayed on LCD Ring Tone selection Password setting for security
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Function Keys: Speaker, Redial, Mute, Hold, Transfer, Forward, Message, PSTN Ten sets last Phone Number redial Dial plan Provide TOS (T ype Of Service) function Gatekeeper mode or Peer to Peer mode selection
Caller ID:
IP side display H323-ID and E.164. Display the coun t of total call rece ived . Display un-answered call name, number. Show caller’s name, number, calling time.
Volume Adjustment:
Speaker volume level adjustable. Handset Receiver volume level adjustable.
LCD:
2 lines, 24 character Dot Matrix display. Indicator messages of HOLD, MUTE, PSTN, Directed Line 1~10. Display current date and time. Display of call duration.
Audio features:
Codec -- G.711 a/μlaw, G.723.1 (6.3Kbps),G.729, G.729a, G.729b, G.729ab VAD (Voice Activity Detection), CNG (Comfort Noise Generate) G.168/165-compliant adaptive echo cancellation Dynamic Jitter Buffer Bad Frame Interpolation Provide H.245 Out-band DTMF message Call Transfer (H.450.2) Call Forward (H.450.3) Call Hold (H.4 50.4) Gain (Voice Volume) Settings Provide Call Progress Tone: Dial tone, busy tone, call-holding tone and ring-back tone
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Firmware Upgrade:
Firmware version displayed on LCD and Web. Three ways to upgrade firmware:
- Download via KEYPAD configuration (can only upgrade application rom file) .
- Download via Telnet.
- Download via Web Browser
Management Features:
Three easy ways for system configuration
- LAN Phone 101/201 KEYPAD
- TELNET
- Web Browser
Environmental
Humidity: 10 to 90 % (Non-condensing) Operational Temperature: 0 to +40 °C
Certification
CE
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Chapter 2 Configuring the LAN Phone 101/201 through Phone menus
Note:
1. After any configurations be made for the LAN Phone 101/201, user has to do
Reboot in the selection 16 “Reboot”.
2. We suggest user to set IP address via LCD menu 11 first, then go to chapter
3 to do other detail configurations via web browser.
1.Initialize LAN Phone 101/201
1. When power on the LAN Phone 101/201, the LCD screen show s as below. Now LAN Phone is running Boot sector program.
2. Wait around one minute until the LAN Phone 101/201 finishes boot program initialization.User can see flashing greeting as below:
3. Then LAN Phone get into standby mode:
The main LCD screen w oul d be shown as similar as abov e. The GK word means th e LAN Phone 101/201 is in Gatekeeper Mode, and when LAN Phone is connected to SNTP server, on LCD will show current time from SNTP server.
4. After pressing the PSTN button, the GK word will be replaced by PSTN. Then LAN Phone is in PSTN Mode. Pl ease notice that i n PS TN mode user mus t plug PS TN line in RJ-11 port.
IP-Phone
Board Start Booting
System Initializing…………..
IP-Phone
GK 10:10:10 AM
IP-Phone
PSTN 10:10:10 AM
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Press  or  to enter configuration mode then press OK button to enter certai n me nu.
1. System Configuration (mandatory, protected by password)
2. User Line Number (mandatory)
3. Ring Configuration
4. Indicate Forward Type
5. Message Box
6. Phone Address Book
Note: LCD Panel of LAN Phone 101/201 is operated manually by moving or on
the keypad. Press OK to enter separate configuration menu. Press C to go back to the main menu.
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2.LCD Configuration
User can set the following configurations manually by operating the commands displayed on LCD.
1. System Configuration (mandatory, protected by password) Please Enter Password:
User must key in password to enter this menu, selections under this command are all important ones, which can only be configured by administrators.
Note:
1.Password to enter System Configuration: The same as H.323 token password (please refer to item (11)), default value is x.
(Please press TRANSFER button to switch as lowercase characters first, then press 9 twice.)
2.If user forget password, please contact with our company, we will generate a specific
password according to your MAC address of LAN Phone.
3.User can also try to configure LAN Phone via Telnet or Web browser with default IP
address: 10.1.1.3.
1. Connect Configuration
It is necessary for user to set sub-configurations included in Connect Configuration in order to run the LAN Phone 101/201 correctly.
In addition, user has to prepare one valid IP Address to meet your network environment. (Global public IP Address or Virtual IP Address)
(1) IP address
In this configuration mode, user presses the prepared IP Address on the LAN Phone keypad. Please input IP address as format: xxx.xxx.xxx.xxx.
(2) Subnet Mask:
User has to press the subnet mask IP Address on the LAN Phone keypad.
(3) Gateway
User has to press the default gateway IP that meets IP Address on the LAN Phone keypad.
(4) Primary DNS
User can set IP addr ess o f Domain N ame Ser ver, then for Gatekeeper and Phone book can enter URL address or IP address. Please refer to 4.9 [pbook] and 4.13 [h323] command.
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(5) Secondary DNS
User can set IP address of secondary DNS, once primary DNS cannot work normally, LAN Phone can refer to secondary DNS.
(6) Gatekeeper
User has to offer one available Gatekeeper server IP Address and set this IP Address on the LAN Phone keypad.
(7) Second Gatekeeper
LAN Phone provide alternative Gatekeeper feature, if LAN Phone can’t register to Main Gatekeeper for 10 times, it will try to register to the Second Gatekeeper. When main Gatekeeper can’t work normally, LAN Phone can still keep working with Second Gatekeeper
(8) SNTP Configuration
LAN Phone 101/201 supports that user can assign one SNTP (Simple Network Time Protocol) Server in your country by setting in LAN Phone. User has to offer one available SNTP server IP Address and set this IP Address on the LAN Phone keypad.
(A) SNTP Mode: User can set dif fer ent ti me can s et SN TP function too b e
on/off/broadcast, which means LAN Phone will capture current time from SNTP server or not, or broadcast to find a SNTP server and capture current time.
(B) SNTP Server: User can specify a SNTP server for LAN Phone to
capture current time.
(C) Time Zone: User can set time zone according to the location LAN
Phone is. For example, in Taiwan the time zone should be set as 8,which means GMT+8. (User can press “” as “-“)
Note: If user didn’t set SNTP server, on LCD won’t display current time
.
(9) Connection Mode
There are 2 types for LAN Phone 101/201 to connect to the other devices. They are GK, P2P. The default mode is in GK mode. When user w ould l ike to connect via P2P mode, the LAN Phone 101/201 must change as well. Move the “” symbol by press or on the keypad to select one mode.
(10) DHCP Mode (ON/Off)
User can set LAN Phone in DHCP mode, which means LAN Phone will get a dynamic IP automatically.
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(11) T oken Password
(A) LCD menu password: User can enter LCD system configura tion by
key in this password
(B) H.235 security : To set RRQ/ARQ auth entication token password.
If LAN Phone wants to register to a Gatekeeper, which implement H.235 security token feature, LAN Phone has to set a RRQ/ARQ authentication token password, which is provided by Gatekeeper manager. LAN Phone can’t work normally with this Gatekeeper unless Token Password is set.
(12) GRQ Option
Set gatekeeper auto-discovery function to be OFF or ON. If this function is enabled and IP address of Gatekeeper is set as 255.255.255.255, LAN Phone will multicast to search a Gatekeeper on network with configured Gatekeeper ID (please refer to (12) Gatekeeper ID); if IP address of Gatekeeper is set, befor e LAN Pho ne reg ister to the assi gned Gatekeeper, it will send out GRQ (Gatekeeper Request) message with configured Gatekeeper name to Gatekeeper first.
(13) Gatekeeper ID
Set Gatekeeper name for Gatekeep er di scover y. When LAN Phone send out Gatekeeper discovery message will search Gatekeeper with this Gatekeeper name
2. User Line Name
User has to identify one ID name for the LAN Phone 101/201 to register to the Gatekeeper.
3. Firmware Update (1) Download method
There are two methods to download new rom file, please move the “→” symbol by press or on the keypad to select TFTP or FTP method, then press OK to confirm it.
(2) Set File Server IP
User has to offer one TFTP/FTP server IP Address and set this IP Address on the LAN Phone keypad. The IP Address is necessary for upgrading LAN Phone new application rom file.
(3) Set FTP user account
User has to press user name and password for FTP server login .It is
necessary for upgrading LAN Phone new application rom file in FTP method.
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(4) Indicate file name
User has to press the file name of new application rom file prepared for
upgrading
(5) Start Download
Press OK to start download new application rom file. After download is finished, LAN Phone will automatically reboot.
(6) Firmware Version
Show versions of all rom files and hardware.
Note:
1.Download via LCD command can only upgrade new application rom file.
2.If LAN Phone fails to upgrade via LCD menu, LAN Phone will automatically reboot.
4. Hardware Test
LAN Phone 101/201 provides self-test for all functions buttons. Once user press hardware test selection, LAN Phone will start testing programs. Please follow the direction from LCD panel to operate and complete whole procedure.
5. PPPoE Configuration (1) PPPoE Mode
Choose ON or OFF to enable or disable PPPoE function.
(2) Username And Password
Set PPPoE authentication user name and password.
(3) Retry When Disconnect
Choose ON or OFF to enable or disable this function. If user enables this function, after PPPoE being disconnected, LAN Phone will automatically reboot to re-connect, and after reboot, if LAN Phone still can’t get contact with server, LAN Phone will keep trying to connect. On the other hand, if user disables this function, LAN Phone won’t reboot and keep trying to connect.
6. Reboot
It is necessary and important for user to reboot it after any configurations has been made to the LAN Phone 101/201.
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2. User Line Number
User has to identify at least one number for the LAN Phone 101/201 to register to the Gatekeeper. User can set up to 10 different numbers for one LAN Phone.
(1) Line Number 1 (2) Line Number 2 (3) Line Number 3 (4) Line Number 4 (5) Line Number 5 (6) Line Number 6 (7) Line Number 7 (8) Line Number 8 (9) Line Number 9 (10) Line Number 10
Note: User can set six zero “000000” on LCD to disable this number and the number after this one. Ex. Line Number 1-5 is configured, if user set Line 3 as “000000”, Line number 3-5 will be disabled and user will see x displayed on LCD.
3. Ring Configuration (1) Ring Style Selection
There are th ree tone style s fo r LAN Ph one 10 1/20 1. Mo ve th e “” symbol by press or on the keypad to select the tone style pr eferre d, th en pr ess OK to confirm it.
(2) Ring Volume Control
User can adjust ring volume by press or on the keypad to decrease or increase volume.
4. Indicate Forward Type
There are two selections to activate or deactivate forward function. After selection please press OK
(1) Activate
: choose under which situation to for ward call to another end poin t .
After selection please press OK, then enter LINE NUMBER of another endpoint prepared to forward to.
Choose Tone Style:
Low Middle High
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A. Busy
When LAN Phone 101/201 is i n busy status, the incoming cal l w i ll be directly forwarded to the assigned phone number.
B. No response
When LAN Phone 101/201 is continuing ringing around 10 seconds, the incoming call will be directly forwarded to the assigned phone number.
C. Unconditional
It is included the above two types. Whether the LAN Phone is in which status, it will be automatically forwarded to the assigned phone number.
(2) Deactivate: choose under which situation to deactivate forward function. After selection, please press OK, then user can see LINE NUMBER of the endpoint that is already configured to forward to, now press OK again.
Note: The number that user prepares to forward to is E.164 number
which is registered on the Gatekeeper.
5. Message Box
If there is an unanswered IP call, it will be kept in message box. MESSAGE LED will be flashing until user press MESSAGE to check miss call and re-press MESSAGE to return to main screen.
1. New Callto see all incoming missed call records in message box.
2. Historyto see all outgoing records in message box.
6. Phone Address Book
1. Display
Display all records of name, telephone number, and IP address in the phone address book.
2. Add
Add a new record of name, telephone number, and IP address of the phone address book.
3. Edit
Edit a record of name, telephone number, and IP address of the phone address book.
4. Delete
Delete one record in the phone address book.
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7. PPPoE Information
All items below can only be displayed when PPPoE connection is established, user can check related information here.
1. PPPoE Status
2. Note Information
3. PPPoE IP address
4. Destination Host
5. DNS Primary
6. Subnet Mask
7. Authentication
8. Protocol
9. Device
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