Wells OC-2HG Installation Manual

WELLS BLOOMFIELD, LLC

10 Sunnen Drive P.O.Box 430195

St. Louis, MO 63143 USA

telephone: [phone]

fax: [phone]

www.wellsbloomfield.com

272

OWNERS MANUAL

HALF-SIZE

CONVECTION OVEN

with

HOTPLATE

and GRIDDLE

COOK TOP

MODEL

OC-2HG

Includes

INSTALLATION

USE & CARE

EXPLODED VIEW

PARTS LIST

WIRING DIAGRAM

Model OC-2HG with
Left-Hand Griddle

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of

this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

PRINTED IN UNITED STATES OF AMERICA

p/n 2M-304621 Rev. D M272 100329

LIMITED WARRANTY STATEMENT

Unless otherwise specified, all commercial cooking
equipment manufactured by WELLS BLOOMFIELD, LLC is
warranted against defects in materials and workmanship for
a period of one year from the date of original installation or
18 months from the date of shipment from our factory,
whichever comes first, and is for the benefit of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE, AND/OR FOR DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.
This warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been
modified, misused, misapplied, improperly installed, or
damaged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been removed, or
if service is performed by unauthorized personnel. The
prices charged by Wells Bloomfield for its products are

based upon the limitations in this warranty. Seller’s
obligation under this warranty is limited to the repair of
defects without charge by a Wells Bloomfield factory
authorized service agency or one of its sub-service
agencies. This service will be provided on customer’s
premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to
the closest authorized service agency, transportation
charges prepaid, for service. In addition to restrictions
contained in this warranty, specific limitations are shown in
the Service Policy and Procedure Guide. Wells Bloomfield
authorized service agencies are located in principal cities.
This warranty is valid in the United States and Canada and
void elsewhere. Please consult your classified telephone
directory, your foodservice equipment dealer or contact:

10 Sunnen Dr., P.O.Box 430129 St. Louis MO 63143 USA

phone [phone] or fax [phone]

for information and other details concerning warranty.

Wells Bloomfield, LLC

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.

2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.

3. All problems due to electrical connections not made

in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are

not covered by this warranty.

4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.

5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.

6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and

preventative maintenance items, such as servicing and

cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.

7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.

8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.

9. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on non­warranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of

non-genuine Wells parts completely voids any

warranty.

10. Installation, labor, and job check-outs are not

considered warranty and are thus not covered by this
warranty.

11. Charges incurred by delays, waiting time or operating

restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.

272 2M-304621 Owners Manual OC-2HG Combo Cook Center

SHIPPING DAMAGE CLAIM PROCEDURE

NOTE: For your protection, please note that equipment in

this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon
acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY:

Regardless of the extent of the damage.

3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.

Wells Bloomfield cannot assume liability for damage or loss
incurred in transit. We will, however, at your request, supply
you with the necessary documents to support your claim.

xi

TABLE OF CONTENTS

WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 4
AGENCY LISTING INFORMATION 4
INSTALLATION 5
OPERATION 8
CLEANING INSTRUCTIONS 12
PREVENTATIVE MAINTENANCE
Hinge Adjustment 16
TROUBLESHOOTING SUGGESTIONS 17
EXPLODED VIEW & PARTS LIST 18
WIRING DIAGRAM 23
CUSTOMER SERVICE DATA 25

INTRODUCTION

Thank You for purchasing this Wells Bloomfield appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it

gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the

appliance in a manner which will ensure its optimum performance.

SPECIFICATIONS

DIMENSIONS APPLIANCE OVEN CAVITY

Wide 30-1/8” (765mm) 14-3/8” (365mm)
36-1/8" (918mm) incl. 3" side spacers
(req'd. to maintain clearance to combustible walls)

Deep 25-1/4” (641mm) oven only 21” (533mm)
27-7/8” (682mm) incl. handle

High 25-1/8” (638mm) oven only 20” (508mm)
35-1/2" (895mm) incl. cook-top (no legs)
41-1/4” (1048mm) incl. cook-top and legs

272 2M-304621 Owners Manual OC-2HG Combo Cook Center

Door Swing 20" (508mm )radius

ELECTRICAL VOLTS kW AMPS
L1 L2 L3
208 VAC 3ø 60Hz 15.2 45.9 39.4 41.4
240 VAC 3ø 60Hz 15.6 41.4 35.3 35.8

Note: Shipped from the factory 3 phase.

Unit is NOT approved for conversion to single phase

1

FEATURES & OPERATING CONTROLS

272 2M-304621 Owners Manual OC-2HG Combo Cook Center

2

FEATURES & OPERATING CONTROLS (continued)

ITEM DESCRIPTION FUNCTION

GREASE DRAWER Collects waste grease from griddle

A

DOOR HANDLE Open oven door. Isolated from oven heat

B

CONTROL PANEL

C

DOOR LATCH Holds door closed

D

ELECTRICAL SUPPLY INLET

E

FUSES

F

GRIDDLE SECTION Flat heated cooking surface

G

HOTPLATE SECTION Two hotplates for cooking or warming

H

COOLING LOUVERS

J

DRIP SHIELD Protects fuses from liqui d spills

K

ADJUSTABLE LEGS or

L

OPTIONAL CASTERS

OPTIONAL PROTEIN VENTING KIT

P

OVEN RACKS AND RACK SUPPORTS Hold product to be cooked in convection oven

U

CONVECTION OVEN SECTION

V

Mounts controls for griddle, hotplate and oven.
See Operation section for functional details.

Electrical power hooks-up here
(shown for reference only)

Provide over-current protection for electrical
components.

Provide ventilation for motor and electronic
components

Legs allow free-standing unit to be leveled.
NOTE: Unit can be curb mounted or equipped
with optional casters.

Additional venting to allow cooking protein
products in the oven.

Heated cavity with circulation fan for cooking,
baking and roasting

272 2M-304621 Owners Manual OC-2HG Combo Cook Center

OVEN HEATING ELEMENTS Provide heat for oven operation

W

OVEN FAN Provides circulation for convection operation

X

Completes fan chamber, separates heating

OVEN FAN BAFFLE

Y

elements from cooking compartment and holds
right rack support

3

PRECAUTIONS AND GENERAL INFORMATION

DANGER

ELECTRIC SHOC K HAZ ARD

DO NOT SPRAY WATER ON OR AROUND

ELECTRICAL EQ UIPMENT

DO NOT WASH FLOOR NEAR ELECTRICAL

EQUIPMENT WITH WATER SPRAY

WARNING:

ELECTRIC
SHOCK HAZARD

All servicing requiring access
to non-insulated electrical
components must be
performed by a factory
authorized technician.
DO NOT open any access
panel which requires the use
of tools. Failure to follow this
warning can result in severe
electrical shock.

CAUTION:

HOT SURFACE

Exposed surfaces can be hot
to the touch and may cause
burns. Cooking surfaces are
very hot during operation and
will cause severe burns on
contact with unprotected skin.

This appliance is intended for use in commercial establishments
only.

DO NOT connect or energize this appliance until all installation
instructions are read and followed. Damage to the appliance will result
if these instructions are not followed.

This appliance is intended
No other use is
agents.

recommended or authorized by the manufacturer or its

to prepare food for human consumption.

Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.

Disconnect this appliance from electrical power before performing any
maintenance or servicing.

DO NOT submerge this appliance in water. This appliance is not jet
stream approved. Do not direct water jet or steam jet at this appliance,
or at any control panel or wiring. Do not splash or pour water on, in or
over any controls, control panel or wiring. Do not wash floor around
this appliance with water or steam jet.

Exposed surfaces of this appliance can be hot to the touch and may
cause burns.

Do not operate this appliance if the control panel is damaged. Do not
operate this appliance if the keypad section of the control panel is torn
or broken. Call your Authorized Wells Service Agent for service.

The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualified technical personnel.

Any procedure which requires the use of tools must be performed by a
qualified technician.

This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.

This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.

272 2M-304621 Owners Manual OC-2HG Combo Cook Center

AGENCY LISTING INFORMATION

STD 4

E6070

This appliance conforms to NSF Standard 4 for sanitation only if
installed in accordance with the supplied Installation Instructions and
maintained according to the instructions in this manual.

This appliance is Listed under UL File E6070 for 208V and 240V.

4

INSTALLATION

UNPACKING & INSPECTION

Carefully remove the appliance from the carton. Remove all
protective plastic film, packing materials and accessories from the
Appliance before connecting electrical power or otherwise performing
any installation procedure.

Carefully read all instructions in this manual and the Installation
Instruction Sheet packed with the appliance before starting any
installation.

Read and understand all labels and diagrams attached to the
appliance.

Carefully account for all components and accessories before
discarding packing materials. Store all accessories in a convenient
place for later use.

COMPONENTS
5 ea. OVEN RACKS

2 ea. RACK SUPPORTS
1 ea. FAN BAFFLE
4 ea. ADJUSTABLE LEGS

ACCESSORIES
1 ea. LITERATURE PACKAGE

SERVICE TECHNICIAN INSTALLATION NOTES

1. Installation and start up should be performed by an authorized
installation company. Insta ller must record installation particulars
on the CUSTOMER SERVICE DATA form on page 23 of this
manual.

2. Verify that this equipment installation is in compliance with the
specifications listed in this manual and with local code
requirements.

NOTE: DO NOT discard
the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.

WARNING:

RISK OF
PERSONAL INJURY

Installation procedures must
be performed by a qualified
technician with full knowledge
of all applicable electrical and
plumbing codes. Failure can
result in personal injury and
property damage.

IMPORTANT:
It is the RESPONSIBILITY
OF THE INSTALLER to
check with the AUTHORITY
HAVING JURISDICTION, in
order to verify compliance
with local codes and
ordinances for THIS
SPECIFIC EQUIPMENT
INSTALLATION.

272 2M-304621 Owners Manual OC-2HG Combo Cook Center

5

INSTALLATION (continued)

WARNING:

ELECTRIC

All servicing requiring access
to non-insulated electrical
components must be
performed by a factory
authorized technician.
DO NOT open any access
panel which requires the use
of tools. Failure to follow this
warning can result in severe
electrical shock.

NOTE: Oven is shipped with
biscuit baking adapter plate
attached to rear panel.
If oven is used exclusively for
bread products (bread, pies,
etc.), DO NOT remove this
adapter.
Optional Venting Kit #23035
is available to allow cooking
protein products. If oven is
used for proteins, remove
adapter and install the
external vent. When cooking
protein, additional venting is
required to decrease release
of cooking vapors when
opening the door.

SHOCK HAZARD

EQUIPMENT SET-UP

1. CURB or COUNTER MOUNTING
a. Setup the appliance only on a firm, level, non-combustible
surface. Verify local codes for requirements. Concrete, tile,
terrazzo or metal surfaces are recommended. Metal over
combustible material may not meet code for non-combustible
surfaces.
b. Appliance is approved for i nstallation with zero clearance at
bottom.
c. Recommend at least 3” clearance on sides and back t o allow
adequate air flow.

2. INSTALLING LEGS
a. Install adjustable legs, one on each corner of the appliance, in
the holes provided.
b. Set up the appliance only on a firm, level, non-combustible
surface. Verify local codes for requirements. Concrete, tile,
terrazzo or metal surfaces are recommended. Metal over
combustible material may not meet code for non-combustible
surfaces.
c. LEVELING: Verify that the appliance sits firmly ON ALL FOUR
LEGS. With a spirit level, check that the appliance is level
front-to-back and side-to-side.

3. INSTALLING OPTIONAL CASTERS
a. Install casters, one on each corner of the appliance, in the
holes provided. Locking casters must be installed on the
FRONT of the appliance.
b. Set up the appliance only on a firm, level, non-combustible
surface. Verify local codes for requirements. Concrete, tile,
terrazzo or metal surfaces are recommended. Metal over
combustible material may not meet code for non-combustible
surfaces.
c. LEVELING: Verify that the appliance sits firmly on all four
casters when in its normal operational position. With a spirit
level, check that the appliance is level front-to-back and
side-to-side.

272 2M-304621 Owners Manual OC-2HG Combo Cook Center

Optional Vent Duct Installation

6

INSTALLATION (continued)

DANGER: ELECTRICAL SHOCK HAZARD

ELECTRICAL CONNECTIONS MUST BE MADE BY A

LICENSED ELECTRICIAN

Electrical shock will cause death or serious injury.

Refer to the nameplate on the front of the appliance.

• Verify the ELECTRICAL SERVICE POWER.

• Voltage and phase must match the nameplate specifications, and

available electrical service amperage must meet or exceed the
specifications listed on page 1.

• Wiring must be no less than 4 AWG solid copper wire, rated for at
least 90ºC.

NOTE: Wire gauge, insulation type and temperature rating , as well as
type, size and construction of conduit, must meet or exceed applicable
specifications of local codes and of the National Electrical Code.

1. Electrical connection terminal block and ground lug are accessible

by removing the right side panel.

2. This appliance must be connected to a suitable building ground.

The equipment ground connection is marked " ".

3. The appliance is shipped from the factory wired for 3-phase

electrical service. Refer to the Wiring Diagram included with this
appliance, an d verify that field wiring con f orms to this diagram.

IMPORTANT: This appliance is not approved for 1Ø operation.
Conversion of this appliance to single-phase operation will void the
warranty.

4. Reinstall right side panel at completion of electrical hook-up.

272 2M-304621 Owners Manual OC-2HG Combo Cook Center

CAUTION:

RISK OF

DO NOT connect or energize
this appliance until all
installation instructions are
read and followed. Damage
to the appliance will result if
these instructions are not
followed.

DAMAGE

CAUTION:

ELECTRICAL

The ground lug of this
appliance must be connected
to a suitable building ground.

IMPORTANT:

Contact a licensed electrician
to install and connect
electrical power to the
appliance.

IMPORTANT:

Damage due to being
connected to the wrong
voltage or phase is NOT
covered by warranty.

IMPORTANT:
The appliance is shipped
from the factory wired for
3-phase (3ø) electrical
service. This appliance is not
approved for 1ø operation.
Conversion of this appliance
to single-phase operation will
invalidate the UL listing and
void the warranty

SHOCK HAZARD

7

OPERATION

SUGGESTED COOKING TIMES

A. CONVECTION OVEN
PRODUCT TEMP TIME NUMBER

ºF MINUTES OF RACKS

BREAD PRODUCTS
Hamburger Roll 300 15 5
Bread (1 lb loaves) 325 34 3 (12 loaves)
Roll 300 16 5 (60 rolls)
Baking Soda Biscuit 400 7
For best baking results, use rack positions 2, 5 & 8 (where rack position 1 is the top rack)
Baking one pan: use rack 5; baking 2 pans: use racks 2 & 8.
PASTRIES
Sheet Cake (2½ lbs. per pan) 300 17 5
Frozen Fruit Pie (46oz.) 350 50 5 (10 pies)
Frozen Fruit Pie (26oz. - 8" dia.) 350 40 5 (15 pies)
Sugar Cookie 300 15 5
Danish Roll 350 12 5
Fruit Cake 275 75 3
Cake (1 lb.) 300 19 5 (10 cakes)
FISH
Fish Stick 350 15 5
Halibut Steak (Frozen 5 oz.) 350 20 5
FOWL
Turkey, Rolled (18 lb. roll) 310 3¾ hr 1
Chicken (2½ lb. quartered) 350 30-35 5
Chicken (Breast) 350 30 5
OTHER
Melted Cheese Sandwich 400 8 5
Idaho Potato (120 potatoes) 450 40 5
Beef Pot Pie 400 30-35 5
Macaroni & Cheese 350 30 5
Turkey Pot Pie 400 30-35 5
NOTE: "HIGH" fan speed provides the fastest cook time. "LOW" fan speed is used for foods which are
sensitive to air currents, such as meringue pie.

B. GRIDDLE
PRODUCT TEMP TIME

ºF MINUTES

Sausage (Link or Patty) 350 3-4
Bacon 350 2-3
Canadian Bacon 350 2-3
Ham Steak 375 3-4
Minute Steak 400 3-4
Hamburger 350 3-4
Melted Cheese Sandwich 375 3-4
Hot Dog 325 2-3
French Toast 350 2-3
Pancakes 375 2
Eggs, Scrambled 300 1-2
Eggs, Hard Fried 300 3

Eggs, Sunny Side Up 300 2

272 2M-304621 Owners Manual OC-2HG Combo Cook Center

8