Waves Audio Hear Technologies WSG Bridge for Dante User Guide

64-CHANNEL MODULAR AUDIO CONVERTER

17. The apparatus shall be connected to a mains socket outlet with a

protective earthing connection.

18. Mains plug is used as the disconnect device. It shall remain

readily operable and should not be obstructed during intended

use.

19. WARNING: To prevent injury, this apparatus must be securely

attached to a rack in accordance with the installation instructions.

20. Detailed installation instruction in user manual.

ii

WSG Bridge User Guide

WSG Bridge User Guide

iii

ELECTROMAGNETIC COMPATIBILITY

This device complies with part 15 of the FCC Rules and the Product Specifications noted on the Declaration of Conformity. Operation is
subject to the following two conditions:

• this device may not cause harmful interference, and

• this device must accept any interference received, including interference that may cause undesired operation.

Operation of this unit within significant electromagnetic fields should be avoided.

• use only shielded interconnecting cables.

WARNING

The unit produces heat while powered, and therefore requires adequate ventilation to ensure the internal temperature stays
within maximum operating temperatures (0° C to 54.5° C, or 32° F to 130° F).

Please ensure that these clearances are met:

• 0.85 inches of clearance on either side of WSG Bridge

• 1 inch of clearance in front of WSG Bridge

• 11 inches of clearance in back of WSG Bridge

Care should be taken so that the Mixer’s ventilation holes remain unblocked, allowing adequate airflow through both sides of
the unit.

If you want to dispose this product, do not mix it with general household waste. There is a separate
collection system for used electronic products in accordance with legislation that requires proper
treatment, recovery and recycling.

Private household in the 25 member states of the EU, in Switzerland and Norway may return their used electronic products free of charge
to designated collection facilities or to a retailer (if you purchase a similar new one).

For countries not mentioned above, please contact your local authorities for a correct method of disposal.

By doing so, you will ensure that your disposed product under goes the necessary treatment, recovery and recycling and thus prevent
potential negative effects on the environment and human health.

DECLARATION OF CONFORMITY

Manufacturer’s Name: Hear Technologies

Manufacturer’s Address: 991 Discovery Dr.

Huntsville, AL 35806, USA

Declares that the product:

Product Name: WSG Bridge

Product Option: All (requires Class II power adapter

that conforms to the requirements of
EN60065, EN60742, or equivalent.)

Conforms to the following Product Specifications:

Safety: IEC 60065 -01+Amd 1

EMC: EN 55022:2010

55024:2010

FCC Part 15

Supplementary Information:

The product herewith complies with the requirements of the:
Low Voltage Directive 2006/95/EC
EMC Directive 2004/108/EC
RoHS Directive 2002/95/EC
WEEE Directive 2002/96/EC
EC Regulation 278/2009

With regard to Directive 2005/32/EC and EC Regulation
1275/2008 of 17 December 2008, this product is designed,
produced, and classified as Professional Audio Equipment
and thus is exempt from this Directive.

Nason Tackett
Senior Design Engineer
Hear Technologies
991 Discovery Drive
Huntsville, AL 35806, USA
Date: August 15, 2014

iv

WSG Bridge User Guide

A FEW NOTES ABOUT THE SYSTEM

• SoundGrid is a private network. Other protocols (Dante/internet etc.) should not be connected to the SG switch/share the same
computer network port.

• In cases where a computer must be connected to other networks as well, we direct our users to connect them to different ports of
the computer.

• The system is designed to work with suitable CAT6 cable complying with the National authorities (cable with an outer jacket or
sleeving rated VW-1 or better). Note, using low-quality cables may result in equipment refusing to link with the WSG Bridge.

• Don’t use those old, gray, flat telephone cables (ISDN cables) as those are not gigabit Ethernet cables.

FCC STATEMENT

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

*Cable complying with the National authorities (cable with an outer jacket or sleeving rated VW-1 or better).

WSG Bridge User Guide

v

CONTENTS

ii safety instructions
vi table of contents
1 WSG Bridge
1 overview

2 I/O cards
2 hbus
2 clock source switch
2 status indicating logo
2 dual power ports
2 detail diagram

3 Waves SoundGrid Card

3 overview
3 typical uses
4 native / SoundGrid comparison table
4 1. hardware and connectors
4 1.1 resetting the unit
5 2. installation and configuration overview
5 2.1 configuring the WSG Bridge SoundGrid Card

in MultiRack SoundGrid
6 2.2 configuring the WSG Bridge SoundGrid Card in

SoundGrid Studio
6 2.2.1 setting up SoundGrid Studio
7 2.2.2 firmware status and updates
8 3. WSG Bridge SoundGrid Card control panel
8 3.1 clock page
9 3.2 about page
9 3.3 system info page
9 3.4 saving, loading, identifying
10 3.5 routing

11 Dante Card

11 overview
11 Dante controller
12 master clock source

vi

12 virtual sound card
13 application tips

15 technical specifications
16 troubleshooting and operating tips
16 limited warranty

WSG Bridge User Guide

Building on the solid track record for manufacturing
great pro audio equipment, Hear Technologies has
partnered up with Waves Audio to develop the WSG

ADVANTAGES

• Modular Audio Converter

• Allows Dante, MADI, and other devices to
connect to WSG devices

• Allows use of Waves processing with Dante,
MADI, and other audio formats

Bridge. T o fill an ev er -growing need to give Dante use rs
access to Wav es’ po we rful processing capabilities, the
WSG Bridge is the best, most cost-saving solution on
the market.

The WSG Bridge simultaneously transmits up to 64
channels of audio from Waves SoundGrid to Dante
and 64 channels from Dante to Waves SoundGrid. By
providing 64 channels of bidirectional audio between
the two protocols with sampling rates from 44.1kHz up
to 96kHz, we’re providing yet another innovative tool to
our innovative customers.

The WSG Bridge comes pre-loaded with one Waves
SoundGrid Card and one Dante Card or future
Input/Output cards.

• Converts up to 64 channels of bidirectional
WSG audio with another audio format

• Card slots accept 64 Channel Dante, MADI,
or other future cards options

• Clock source selectable between Card (A),
WSG (B) or external (EXT) clock sources

• 64 Channels of I/O @ 44.1kHz, 48kHz,

88.2kHz, or 96kHz

• Clock Synchronization over Ethernet

FEATURES

• Three switch selectable clock input sources:
– Input A (Slots 1 & 2)
– Input B (Slots 3 & 4)
– External (requires external clock card)

• Six supported sample rates, indicated by
LEDs: 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz,

176.4 kHz, and 192 kHz

• Dante to Waves SoundGrid to Dante
round-trip latency @ 96kHz:

– without SoundGrid Server < 1.04ms
– with SoundGrid Server < 1.84ms

• 1 RU chassis

• Modular I/O card-slot configurable mainframe

• 48 volt power supply

• Port for redundant power supply

• USB port for firmware upgrades and future
features

• Error indicating logo glows red should a
fault arise

WSG Bridge User Guide

1

I/O CARDS

The modular WSG Bridge consists of four card slots, which can be
populated with any configuration of input and/or output cards to fit
your needs.

WAVES SOUNDGRID CARD

Allows WSG Bridge to communicate
with any pro audio equipment that uses
Waves SoundGrid.

• Connects 64 channels of
simultaneous audio input and output with other SoundGrid
enabled equipment using a standard Ethernet network connection

• Supports sampling rates of 44.1kHz, 48kHz, 88.2kHz, and 96kHz

DANTE CARD

Allows WSG Bridge to communicate
with any audio equipment using Dante
protocol.

• Connects 64 channels of
simultaneous audio input and output with other Dante-enabled
equipment using a standard Ethernet network connection

• Supports sampling rates of 44.1kHz, 48kHz, 88.2kHz, and 96kHz

MADI and External Clock Cards coming soon!

Quick Start User Guides for interface cards are available at
www.hearback.com/support

HBUS

For future expansion.

CLOCK SOURCE SWITCH

The clock selector switch gives the user a simple way to select
any one of the three clock sources – A, B, or External.

STATUS INDICATING LOGO

The illuminated logo serves as an indicator for several purposes.
Under normal conditions, the logo will be blue, indicating valid
clock is present (could be internal or external). A red logo
indicates no valid clock is present. If the logo is blinking red, this
typically indicates a temperature problem, but could indicate
something else. Refer to troubleshooting section for detailed
information.

DUAL POWER PORTS

The WSG Bridge supports two external power supplies. The
second power supply provides redundancy in case of power
failure. On the front of the WSG Bridge, an LED directly above
the power switch will be lit if two power supplies are present.
This provides an easy way to know if one of the power supplies
has failed. On the back of the WSG Bridge, an LED is present
directly under each power port, and will be lit if power is present
at that port.

DETAIL DIAGRAM

FRONT PANEL

REAR PANEL

150W 150W

LED Status Indicator

1

Sample Rate LED Indicators

2

Clock Source Switch

3

Power Switch

4

“Dual” Power LED Indicator

5

Main 48V Power Input

6
7

Secondary 48V Power Input

8

HBus Input (future expansion)

9

HBus Output (future expansion)

10

USB Connection

Card Slot 1 (Dante Card shown)

11
12

Card Slot 2 (

13

Card Slot 3 (

14

Card Slot 4 (

shown unpopulated
Waves SoundGrid Card shown
shown unpopulated

)

)

)

2

WSG Bridge User Guide