1
Waves
MultiRack SoundGrid V9.7
for DiGiGrid MGO/MGB
MADI-Enabled Consoles
Troubleshooting Guide
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Table of Contents
1. Introduction ......................................................................................................................... 3
2. Components Required for Establishing a MultiRack SoundGrid System .............................. 4
3. Proper System Configuration ............................................................................................... 6
4. Troubleshooting .................................................................................................................. 9
SoundGrid Preferences ....................................................................................................... 9
SoundGrid Inventory .......................................................................................................... 10
SoundGrid Connections ..................................................................................................... 13
5. How Do I Know Which Version Is Installed? ....................................................................... 14
6. What Is installed? ............................................................................................................... 16
7. Physical Connection ........................................................................................................... 17
8. FAQs ................................................................................................................................. 21
Installation .......................................................................................................................... 21
Usage ................................................................................................................................ 21
Licenses ............................................................................................................................ 23
9. Appendices ........................................................................................................................ 24
Appendix A: Servers .......................................................................................................... 24
Appendix B: How to Reset the MGB/MG O ......................................................................... 28
Appendix C: SoundGrid-Compatible Switches .................................................................... 29
Appendi x D: Ethernet Cable s f or SoundGrid System s ........................................................ 30
Appendix E: Internet Protocol Version 6 (TCP/IPv6) ........................................................... 32
Appendi x F : Compatible Plugin s & Latency Chart .............................................................. 34
10. Contact Waves Tech Support ............................................................................................. 39
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1. Introduction
The objective o f this document is to help you troubleshoot Waves Mul tiRack SoundG rid for
MADI-enabled consoles. This guide i s w ri t ten under the assumption that you have read an d
followed t he setup instructions availa ble on our website before attempting to fix your problem.
This guide is divided into five major sections:
1. Illustration of a functioning SoundGrid system
2. Guide to resolving problems with a non-functioning SoundGrid System
3. G eneral infor m ation about SoundGrid syst em components
4. Frequently asked questions
5. Appendices
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2. Components Required for Establishing a MultiRack
SoundGrid System
• DiGiGrid MGO/MGB – The DiGiGrid MGB/MGO interfaces let you plug any MADI-
enabled console.
• MGB (coaxial): http://www.digigrid.net/portfolio/mgb/
• MGO (optical): http://www.digigrid.net/portfolio/mgo/
• Waves-qualified SoundGrid server: A multi-core PC used for real-t ime audio
processing. See a list of Waves-qualified Serve rs i n Appendix A: Servers.
• Network switch:
Compatible Switches.
• Ethernet cables: Standard Cat 5e or Cat 6 Ethernet cables.
length per cable type a nd applicatio n in A ppendix D: Eth er net Cables for So undGrid
Systems.
• USB flash drive with activated licenses for Waves SoundGrid-compatible plugins and
the MultiRack SoundGrid application.
See a list of Waves-qua lified switch es i n Appendix C: SoundGrid-
See a list of supported
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3. Proper System Configuration
This section displays the basic windows and settings of an operational Waves MultiRack
SoundGrid system. To establish a proper system configuration, follow the setup instructions
below, which are also available online on our Downloads page:
1. Launch the MultiRack SoundGrid application.
2. Go to the Preferences window.
a. PC – File > Preferences
b. Mac – MultiRack SoundGrid > Preferences
3. General Tab Setti ngs:
Link Status = Up Link Speed = 1000 Mbps
SoundGrid Network Found
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4. Plug-in Manager Tab Settings:
The plugin version you inten d to use and have licenses for is checke d.
5. Go to Audio > SoundGrid Inventory
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SoundGrid Inventory Settings:
48 kHz
96 kHz
Extreme Server
40 samples
80 samples
Server One
40 samples
80 samples
Impact Server
56 samples
112 samples
Compact Serv er
96 samples
N/A
Sample Rate: Matches the state of the console.
Network and Driver Latency: Correct settings depend on the server in use; driver
latency
IO: MGB or MGO is assigned and status is On.
MR: MultiRack is assigned and status is On.
SG Server/s: Assigned and status is On.
Please Note: In the SoundGrid Inventory window, the Network Latency range is 40 / 56 /
80 / 96 at a 48-kHz sampling rate, and 80 / 112 / 160 / 192 at a 96-kHz sampling rate.
6. Go to Audio > SoundGrid Connections.
depends on the driver (host computer).
Minimum Network Latency Settings
7. SoundGrid Connections Settings:
MGO-1 connection to MutliRack is checked.
MutliRack connection to MGO-1 is checked.
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4. Troubleshooting
If the message ERR appears in the MultiRack SoundGrid status window at any point after
MultiRack SoundGrid has loaded, take the following steps to inspect all settings and system
components:
SoundGrid Preferences
1. Go to the Preferences window.
PC: File > Preferences
Mac: Mult i Rack SoundGrid > Preferences
2. If you see the SoundGrid network NOT found message, and Local L AN Port is set to
None, open the dropdown menu and set it to t he LAN port connected to your SoundGr id
network.
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3. If you see the SoundGrid network NOT found message, and Local L AN Port is already
set to the LAN port connected to your SoundGrid network, check the following:
a. If Link Status is UP and Link Speed is 1000 Mbps, this means that the I/O and the
SoundGrid server are disconnected.
b. If Link Status is DOWN and Link Speed is N/A, this may be for one of the
following reason s :
i. The switch is turned off or not compatible –
SoundGrid-Compatible Switches.
ii. The Ethernet cable is disconnected or defective on the console (host)
computer.
iii. Some or all cables may be too long or not compatible –
Appendix D: Ethernet Cables for SoundGrid Systems.
If the SoundGr id Preferences are set correctly and the issue persists, check th e SoundGrid
Inventory window next.
please refer to Appendix C:
please refer to
SoundGrid Inventory
Go to Audio > SoundGrid Inventory.
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IO: MGB/MGO
Sample Rate
If the sample rate appears as N/A, this may be for the following reasons:
• MGB/MGO is not assigned.
• If MGB/MGO is assigned but appears as N/A, the unit is not properly connected to the
network or powe r suppl y.
To resolve this issue, take one of the following steps:
• If the MGB/MGO Status is On, assign the device. It should be functional now.
• If the MGB/MGO Status is not On, unassign the MGB/MGO and click Refresh.
• If the MGB/MGO appears as Not Compatibl e, c lick Update. Once the firmware update is
complete, you wi ll be prompted to restart the MGB/MGO unit. Disconnect and reconnect
its power supply.
If MGB/MGO has disappeared from the list, this may be for one of the following reasons:
• Ethernet cable is disconnected from MGB/MGO or switch.
• Ethernet cable is disconnected from host or switch.
• Ethernet cable is defective.
• Network switch is turned off.
• Network switch is not compatible ( switch does not have 1GB connectio n) :
Appendix C: SoundGrid-Compatible Switches.
• Ethernet cable is not compatible (not Cat 5e or Cat 6).
• Ethernet cables are too long:
Systems.
• The MGB/MGO power suppl y is not connected properly or defect i v e.
• MGB/MGO unit is defective.
please refer to Appendix D: Ethernet Cables for SoundGrid
please refer to
If all else fails, use the Reset option for the MGB/MGO unit:
Reset the MGB/MGO.
please refer to Appendix B: How to
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SoundGrid Servers
Once you’ve confirmed that the I/O is functioning properly and is not the cause of the problem,
check the SoundGrid server/s:
1. If SG Server Status is On, assign the device. It should be functio nal now.
2. If the SG Server Status is N/A, unass ign it and press Refresh.
3. If SG Server ap pears as Not Compatible, press Update. Once the firmware update is
complete, the server will automatically restart and the Server Stat us will be On. Next,
assign SG Server to 1. If a second redundant server is in use, repeat the same update
process, and upon completion assign the redundant server to 2.
If the SoundGrid server has disappeared from the list, this may be for the following reasons:
• Server is OFF.
• Ethernet cable is disconnected from server or switch.
• Ethernet cable is disconnected from host or switch. (Hint: in this case the I/O status will
appear as N/A.)
• Ethernet cable is defective.
• Network switch is turned off.
• Network switch is not compatible (s wi tch does not have 1GB con nection):
Appendix C: SoundGrid-Compatible Switches.
• Ethernet cable is not compatible (not Cat 5e or Cat 6).
• Ethernet cables are too long:
Systems.
If the SoundGrid server changes status from On to N/A upo n as signment, this means that
Internet Pr otocol Version 6 (iPv6) is not checked in the computer’s Ethernet Card Pref erences.
Please refer to Appendix E: Internet Prot ocol Version 6 (TCP/IPv6).
please refer to Appendix D: Ethernet Cables f or SoundGrid
please refer to
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SoundGrid Connections
Go to Audio > SoundGrid Connections.
1. Make sure that the following connections are set up properly:
a. Source MGB/MGO (1-128) to Destinat i on MultiRack (1-128).
b. Source MultiRack (1-128) to Destination MGB/MGO (1-128).
2. Turn individual connectio ns On.
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5. How Do I Know Which Version Is Installed?
Which vers ion of MultiRack SoundGrid is in stalled is noted in the loading screen when you
launch the MultiRack SoundGrid application. There are t wo other ways to determine which
version is insta l le d:
1. Go to the About window in the MultiRack SoundGrid ap pli c ation.
• Windows: Go to Help > About
• Mac: Go to MultiRack SoundGrid > About
2. Check the properties of the MultiRack SoundGrid application:
• Windows : Navigate to C:\Program Files(x86)\Waves\ MultiRack folder, right click on
the file named MultiRack SoundGrid, select “Properties,” and check the General tab.
• Mac: Go to Applications > Waves > MultiRack, right-click on the file named MultiRack
SoundGrid, and select “Get Info.”
Only the latest installer for each major version is available on our website. To make sure
you have the latest version installed on your machine, check at
http://www.waves.com/downloads/multirack
versions.
under the installer’s contents and compare
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On Mac computers, if a plugin added to the latest installer is missing, simply run the latest
installer f r om our website and it will update your plugins.
The images below illustrate how hovering the mouse over a component in the Inventory window
displays t he cur rent firmware version inst alled. (It is n ot possible to see th is i nformation if your
firmware is li sted as incompatible.)
1. Hovering mouse over SoundGrid Servers to view f ir mware version:
2. Hovering mouse over I/O: MGB/MGO to view f irmware version:
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6. What Is Installed?
After you run both the MultiRack application and the plugin installers, files will automatically be
placed in their designated locations as listed below. Do not move files manually.
• Mac
o Applications > Waves > SoundGrid
o Applications > Waves > MultiRack
o Applications > Waves > Plug-Ins V9
o Applications > Waves > Waveshells
o Macintosh HD > Users > Your User > Library > Caches
o Macintosh HD > Users > Your User > Library > Preferences
o Macintosh HD > Library > Application Support > Waves > SoundGrid Firmware
o Macintosh HD > Library > Application Support > Waves > SoundGrid IO Modules
• PC
o C:\Program Files(x86)\Waves\SoundGrid
o C:\Program Files(x86)\Waves\MultiRack
o C:\Program Files(x86)\Waves\SoundGrid Firmware
o C:\ProgramData\Waves Audio\SoundGrid IO Modules
o C:\Program Files(x86)\Waves\Plug-I ns V9
o C:\Program Files(x86)\Waves\Waveshells
o C:\Users\Curr ent User\AppData\Roaming\Waves Audio – Caches & Preferences
folders.
Caches
When you load MultiRack SoundGrid for the first time, the application scans the system and
creates cache files for the plugins. Cache files are created only when MultiRack SoundGrid is
loading and licen ses are being recogniz ed . Since the files are created “on the fly,” loading time is
longer when MultiRack Sound G rid l oa ds and recognizes new l icenses for the first time.
All instal l ed plugins will appear in the plugin l i s t r egardless of the licenses rec ognized by the
system. There is a difference between loading and instantiating a plugin. When trying to
“instantiate” an unlicensed plugin within a session, the system will issue an authorization prompt.
This may happen, for instance, when you add a plugin to a rack or open a session.
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7. Physical Connection
Switch
Led State per Port
Activity
Left LED – 100 Mbps link
HP 1410-16G (J9560A) 16-Port
Link/Act – 10 or 100 Mbps
The basic connections are illustrated in the image below:
Switch
A 1GB switch is required due to the amount of information flowing between the I/O and the
servers. Insufficie nt link speed of various components will result in missing or N/A listings within
the Inventory window. You can determine the link speed by lo oking at the indicators on the
switch itself. There are indications on the Ethernet ports as well.
ProSafe 8-Port Gigabit Ethernet
Switch GS108v3
Rack Mountable Switch
Preferences Window
The Preferences window includes three tabs:
1. General (Local LAN Port): Lists all av ail ab l e network adapters. C hoose the network
Right LE D – 10 Mbps l ink
Both LEDs – 1000 Mbps link
Speed ON – 1000 Mbps
Blinking
Blinking
adapter that is connected to the SoundGrid network. Network adapters are displayed by MAC
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address and port name. When you sel ec t the proper port and all components are connected
and recognized, the message “SoundGrid Network Found” will be displayed.
2. Control: Midi Control the Mul tiRack SoundGrid via your iLive s er face.
3. Plug-in Manager:
Please note: MultiRack V9.7 supports V9 plugins only .
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Rescan Present Licenses
When you prep are a session and are routing without li censes, the plugin does not process audio,
but you can sti l l assign inserts and FX and load the plugin.
To enable a disabled plugin:
• Connect your USB flash drive (V9).
• Go to the Edit menu and click on “Rescan Present Licenses.” All disabled plugins will be
enabled.
• You can re-enable plugins individually by right-clicking on any disabled plugin and
choosing the Enable option from the menu.
Inventor y Window
The Inventory window lists all of the SoundGrid compone nts on your network and lets you select ,
assign, and up date the devices you are using. The Device column lis t s all available components:
I/O card, MultiRack (the processing device) and SG Servers (MultiRack’s processing engine).
Please remember: A device is not usable until it is assigned. Devices may be listed in the
inventory window even if they are not connected or recognized. (Previously connected and
assigned information is saved to a preference file).
It is important to pay attention to the Status column. There are four possible modes:
1. On: Connected and available to be assigned.
2. In Use: A different MultiRack SoundGrid or driver is connected to the same network and is
controlling this device. The current instance of MultiRack SoundGrid will not be able to use
this parti cular device.
3. N/A: T he device was orig inally assigned but is current ly disconnected or unrecognized.
4. Incompatible: The I/O or server firmware version does not match the version of MRSG
installed. In such a case, click the “Update” button on the same device line.
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Sample Rate: This field displays the sample rate. MultiRack SoundGrid is slaved to the
console’s sample rate at all times, and this field cannot be edited. Sample rate informat ion is
derived through the M-Waves I/O. If the I/O is faulty, disconnected, unrecognized, or unassigned,
the Sample Rate field will display N/A.
Network Latency: The network latency value (40, 56, 80 or 96 at 48 kHz; 80, 112, 160 or 192 at
96 kHz) sets the buffering delay used by the proces si n g SoundGrid server. For correct latency
setting per server, see the list of Waves-qualified servers in Appendix A: Servers
Plugins can introduce or add latency to the overall system latency. A plugin latency char t can be
viewed in Appendix F: Compatible Pl ugins & Latency Chart.
.
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8. FAQs
Installation
Q: How do I know if I have the latest version of Waves on my system?
A: Refer to “How Do I Know Which Version Is Installed
Q: How do I update only MultiRack SoundGrid on my system?
A: Visit the www.waves.com
installer is available.
Q: A new plugin has been released and I have upda te d my license. How do I install only this new
plugin on my MultiRack SoundGrid?
A: Visit the www.waves.com
available.
download page for MultiRack. A separate MultiRack SoundGrid
download page for MultiRack. A separate V9 plugin i nstaller is
?”
Usage
Q: How do I rename racks?
A: It is possible to rename racks by clicking on Untitled next to the Rack On button and rename
it.
Q: What do I need to do when a "Please select Waves Public API (WPAPI) Folder" message
window appears?
A: If the file doesn't exist, or if you’ve selected the wrong folder, MultiRack will load without racks.
You need to make sure that the right folder has been selected. Navigate to PC: C /Program File
(x86)/ Comm on Files /WPAPI, Mac: HD /Library/Audio/Plugins/WPAPI. Look for a file named
Waveshell WPAPI, then click on th e “S elect” button . If the problem is sti ll not resolved, you will
need to reinstall all M ultiRack SoundGrid-compatible plugins.
Q: What do I need to do when a "Please sel ect Waves V9 Plug-in folder" message window
appears?
A: Navigate to the Waves > Plug-ins V9 folder and press “Select.” If your selection is not
accepted, you will need to reinstall all MultiRack SoundGrid-compatible plug ins.
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48 kHz
96 kHz
Extreme Server
40 samples
80 samples
Server One
40 samples
80 samples
Impact Server
56 samples
112 samples
Compact Serv er
96 samples
N/A
Q: What should my Network Latency be set to?
A: Network Latency refers to the processing latency. In general, lower settings will reduce the
latency. However, keep in mind that lower latency settings will result in higher CPU loads. Please
see the correct settings below:
Minimum Network Latency Settings
Technical Note: In the Inventory window, the Network Latency range is 40 / 56 / 80 / 96 at a 48-
kHz sampling rate, and 80 / 112 / 160 / 192 at a 96-kHz sampling rate.
Q: What should I do if I hear clicks and pops or audio drop-outs?
A: Check the Network Lat ency and try to increase the parameters.
• Check the Transport reading: the highest functional value is 95%.
• Check the Processing Server vi a t he System Monit or wi ndow: CPU Load Pe ak and CPU
Load AVR (Average). High values may result in audio drop-outs.
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Licenses
Q: Why are plugins listed for which I don’t have a license?
A: All MRSG-compatible plugins are present by default when installing Waves.
Q: How do I remove unlicensed plugins from the Insert list?
A: Please consult the console owner before taking any of the actions below:
1. Go to the Plug-ins V9 folder.
4. Mac: Applications > Waves > Plug-Ins V 9
5. PC: C:\Program Files(x86)\Waves\Plug-Ins V9
2. In this location, create an Unused Plugins folder.
3. Move the unlicensed plugin files to the Unused Plugins folder.
Do not delete DLA, IDR, MultiRack, WavesLib or MultiRackLib (if listed).
Q: What should I do if I get an authorization prompt stating that I don’t have a license to use a
certain plugin?
A: First, log into your Waves online acc ount to view which l icenses and vers ion you own. Launch
the Waves Licenses Ce nter and make sure the licenses appear on a connected device.
Q: What should I do if the USB f lash drive hold ing my V9 licenses is dam aged or lost?
A: Open the Waves License Center on a computer connected to the internet and use the
“Recover Licenses” option to re-activate your license to a new device.
Q: Some of my plugins are grayed out when I load a session.
A: Right-click on the plugin and select “Enable Plugin.”
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9. Appendices
System Description
RAM
Motherboard
LAN Card
Waves SoundGrid Extreme
Server
Server Benchmarks
Test 1
Test 2
Sample rate
48 kHz
96 kHz
Latency (roundtrip total)
40* samples / 0.83 ms
80* samples / 0.83 ms
SSL Channel Stereo
512 instances
288 instances
IR-Live
30 instance s
18 instance s
L3 Multimaximizer
158 instances
64 instance s
C4 Mono
512 instances
288 instances
44.1/48 kHz
88.2/96 kHz
40 samples
80 samples
Appendix A: Servers
Waves SoundG r i d Extreme Server
8 GB ASUS Rampage IV Gene OnBoard Intel
The benchmarks below are for general reference, illustrating how many racks and plugins can be
run on this particular server. The following plugins were used for these tests: C4 Multiband
Compressor, SSL E-Channel, IR-Live, and L3 Multimaximizer. Each rack was fully loaded with a
specific plugin until maximum load was reached. M-Waves c ards were used as aud io interfaces
in these tests.
Minimum Network Latency Settings
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Waves SoundG r i d Server One
System Description
RAM
Motherboard
LAN Card
Server Benchmarks
Test 1
Test 2
Sample rate
48 kHz
96 kHz
Latency (roundtrip total)
40* samples / 0.83 ms
80* samples / 0.83 ms
SSL Channel Mono
256 instances
128 instances
H-Delay Mono
244 instances
128 instances
TrueVerb Mono
160 instances
64 instance s
C4 Mono
256 instances
128 instances
44.1/48 kHz
88.2/96 kHz
40 samples
80 samples
Waves SoundGrid Server One 4GB Gigabyte GA-H81 AddOn
The benchmarks bel ow are for general reference, illustrating how many racks and plugins can be
run on this particular server. The following plugins were used for these tests: C4 Multiband
Compressor, SSL E-Channel, H-Delay, and TrueVerb. Each rack was fully loaded wi t h a s pecific
plugin unti l m aximum load was re ached. M-Waves cards were used as audio interfaces in these
tests.
Minimum Network Latency Settings
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Waves SoundGrid Impact Server
Server Benchmarks
Test 1
Test 2
Sample rate
48 kHz
96 kHz
Latency (roundtrip total)
56* samples / 1.2 ms
112* samples / 1.2 ms
SSL Channel Mono
321 instances
176 instances
C6 Mono
72 instance s
36 instance s
H-Delay Mono
256 instances
104 instances
TrueVerb Mono
96 instance s
48 instance s
C4 Mono
232 instances
120 instances
44.1/48 kHz
88.2/96 kHz
56 samples
112 samples
System Description RAM Motherboard LAN Card
Waves SoundGrid Impact Ser v er 2GB Gigabyte GA-H81N Realtek RTL8111E
The benchmarks below are for general reference, illustrating how many racks and plugins can be
run on this particular server. The following plugins were used for these tests: C4 Multiband
Compressor, SSL E-Channel, H-Delay, and TrueVerb. Each rack was fully l oaded with a specific
plugin unti l m aximum load was re ached. M-Waves cards were used as audio interfaces in these
tests.
Minimum Network Latency Settings
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Waves SoundG r i d Compact Server
System Description
RAM
Motherboard
LAN Card
Intel® Desktop Board
Realtek 8111E Gi gabit
Server Benchmarks
Test 1
Sample rate
48 kHz
Latency (roundtrip total)
96* samples / 2ms
SSL Channel Mono
48 instance s
H-Delay Mono
28 instance s
TrueVerb Mono
16 instance s
C4 Mono
36 instance s
44.1/48 kHz
88.2/96 kHz
96 Samples
N/A
Waves SoundGrid Compact Server 1GB
The benchmarks below are for general reference, illustr ating how many plugin racks and plugins
can be run on this particular server. The following plugins were used for these tests: C4
Multiban d Compressor, SSL E-Channel, H-Delay, and TrueVerb. Each rack was fully loaded with
a specific p lugin until maximum load was reached. M-Waves cards were used as audio
interfaces in these tests.
D525MW
Minimum Network Latency Settings
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Appendix B: How to Reset the MGB/MGO
DiGiGrid MG B and MGO units have a reset button. Resetting the device wi ll bring it back to its
factory settings. The settings will then need to be updated, via the Inventory window, to work with
the current So undGrid configuration.
Follow these instructions to reset your DiGiGrid MG B or MG O unit:
1. Disconnect the MGB/MGO power cable from the DC power input.
2. H old down the Reset but ton and plug the MGB /MGO power cable back into the DC
power input. The power LED will turn RED. Let go of the Reset button.
3. Click on Update for the MGB/MGO unit listed in the Inventory window.
4. O nce the update process is completed, you will be requested to restart the MGB/MGO
unit. Click OK.
5. To restart the MG B/MGO unit, disc onnect the MGB/MGO power cable fr om the DC power
input and plug i t back in. The Power LED will turn BLUE, indicating that everything is
normal.
Your DiG iGrid MGB or MGO u nit has been reset.
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Appendix C: SoundGrid-Compatible Switches
• Switch
Led State Per Port
Activity
Left LED – 100 Mbps link
Both LEDs – 1000 Mbps link
Link/Act – 10 or 100 Mbps
Speed ON – 100 0 Mb ps
Switch
Led State Per Port
Activity
Left LED – 100 Mbps link
Both LEDs – 1000 Mbps link
Link/Act – 10 or 100 Mbps
Speed ON – 1000 Mbps
Switch
Led State Per Port
Activity
Left LED – 100 Mbps link
Both LEDs – 1000 Mbps link
Link/Act – 10 or 100 Mbps
Speed ON – 1000 Mbps
Since Waves SoundGrid is an Ethernet-based protocol, it requires a network switch to connect
all its component s . For proper functioning, you will need to use a gigabit switch that supports
jumbo frames.
The following switches have been tested and cer t i fied for use wit h SoundGrid systems:
• Prosafe Gs108v3 8-port gigabit switch
• HP 1410-16G s (J9560A) 16-port rack-mountable switch
ProSafe 8-Port Gigabit Ethernet Switch
GS108v3
HP 1410-16G (J9560A) 16-Port Rack
Mountable Switch
ProSafe 8-Port Gigabit Ethernet Switch
GS108v3
HP 1410-16G (J9560A) 16-Port Rack
Mountable Switch
ProSafe 8-Port Gigabit Ethernet Switch
GS108v3
Right LE D – 10 Mbps link
Right LE D – 10 Mbps link
Right LE D – 10 Mbps link
Blinking
Blinking
Blinking
Blinking
Blinking
HP 1410-16G (J9560A) 16-Port Rack
Mountable Switch
Blinking
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Appendix D: Ethernet Cables for Sou ndGrid Systems
Node
Length
Remarks
I/O to switch
Up to 70 m
SGS to switch
Up to 10 m
Up to 70 m
With a 1000-Mbps NIC
Up to 20 m
With a 100-Mbps NIC
Node
Length
Remarks
I/O to switch
Up to 10 m
SGS to switch
Up to 5 m
MultiRack SG / SG driver to switch
Up to 20 m
Consult this section to learn which cables and cable lengths can be used to connect the following
components of a SoundGrid system:
• I/Os:
o Waves I/O card for DiGiCo
o WSG-Y16 card for Yamaha
o M-Waves card for All en & Heath (featur es an integrated 3-port switch)
o DiGiGrid MGB (coaxial) or MGO (optical) MADI interfaces
• SoundGrid Servers (SGS): http://www.waves.com/live-sound/soundgrid-servers
• Switches: Use only compatible switches. For a list of compatible switches, see
http://www.waves.com/live-sound/soundgrid-switches
Cat 6 STP (Shielded Twisted Pair)
MultiRack SG / SG driver to switch
Cat 5e STP (Shielded Twisted Pair)
.
.
CAT5 cables are not supported.
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A Note on Using Joints (Cable Extenders)
Joints or cable ex tenders should be used with care, as some mo dels do not have electri call y
connected shielding, and using these might cause problems in areas with interference.
Total cable length, including the joint, may not exceed the above maximal cable length per node.
Note: We have tested the above cables with only one joint per line. More joints can possibly be
used, but this scenario has not be en tested.
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Appendix E: Internet Protocol Ve rsion 6 (TCP/ IPv6)
Internet Protocol Version 6 is the latest Internet protocol that needs to be turned on for the
SoundGrid server to work.
IPv6-related issues may occur under two circumstances:
1. SoundGr id server is assigne d and status is N/A:
2. SoundGrid server is not assig ned and status is O N:
To resolve these issues, follow the instructions below:
Windows:
1. Go to the Control Panel > Network Conne ct i ons window.
2. Right-click on the network adapter connected to your SoundGrid network, then click on
Properties.
3. Under Netw or king Tab, check the Internet Protocol Version 6 (TCP/IPv6) line.
33
Mac:
Note: The instructions below refer to OSX 10.6.8 (Snow Leopard) or lower. In higher OSX
versions, IPv6 is automatically on.
6. G o to System Prefer ences > Network.
1. Choose the network adapter you are using for your SoundGrid netwo r k, and click on
“Advanced.”
2. Open the Configure IPv6 dropdown menu, and change the setting to “Automatically.”
34
Appendix F : Compatible Plugins & Latency Chart
Certain Waves plugins need to buffer the audio in order to process, resulting in what is
known as latency.
The table below indicates how much latency (in samples) is p ro duced by each Waves
plugin.
Plugin
44.1/48 kHz
88.2/96 kHz
Aphex Vintage Aural Exciter
0 0 API 550A
0 0 API 550B
0 0 API 560
65
65
API 2500
0 0 AudioTrack
0 0 Bass Rider
48 kHz: 2016
96 kHz: 4032
Bass Rider Live
48 kHz: 240
96 kHz: 480
C1 Compressor
0
0
C1 Gate
0
0
C1 Comp-Gate
C1 Comp-sc
340
96 kHz: 720
C4 Multiband
64
128
C6 Multiband
64
128
Center
48 kHz: 48
96 kHz: 96
CLA Bass
44.1 kHz: 133
48 kHz: 134
CLA Drums
65
129
CLA Effects
44.1 kHz: 68
48 kHz: 69
CLA Guitars
44.1 kHz: 100
48 kHz: 106
88.2 kHz: 208
96 kHz: 211
CLA Unplugged
128
256
CLA Vocals
193
385
CLA-2A
0 0 CLA-3A
0 0 CLA-76 Blacky & Bluey
0
0
340 96 kHz: 720
267
138
35
DeEsser
0 0 Doppler
0
N/A
Doubler
0
0
Dugan Autom ixer
0
0
Eddie Kramer Bass Channel
44.1 kHz: 493
48 kHz: 500
88.2 kHz: 602
96 kHz: 618
Eddie Kramer Drum Channel
44.1 kHz: 410
48 kHz: 417
88.2 kHz: 562
96 kHz: 578
Eddie Kramer Effects Channel
0
0
Eddie Kramer Gui tar C ha nnel
64
128
Eddie Kramer Vocal Channel
149
170
Enigma
0
0
GEQ Graphic Equalizer
3
3
GTR3 Amps
48 kHz: 40
96 kHz: 81
GTR3 Stomps
0
0
H-Comp
64
128
H-Delay
0
0
H-EQ
InPhase & InPhase LT
InPhase & InPhase LT Live
0
0
IR-Live Convolution Reverb
0
0
J37 Tape
101
33
44.1 kHz: 409
48 kHz: 417
88.2 kHz: 561
96 kHz: 577
44.1 kHz: 557
48 kHz: 565
88.2 kHz: 730
96 kHz: 746
44.1 kHz: 622
48 kHz: 630
88.2 kHz: 859
96 kHz: 875
44.1 kHz: 622
48 kHz: 630
88.2 kHz: 859
96 kHz: 875
88.2 kHz: 1046
96 kHz: 1104
44.1 kHz: 473
48 kHz: 481
88.2 kHz: 689
96 kHz: 705
JJP PuigChild 660 & 670
0 0 JJP PuigTec MEQ5
149
170
JJP PuigTec EQP1A
149
170
Kramer HLS Cha nnel
161
161
65 0
48 kHz: 960 96 kHz: 1920
JJP Bass
JJP Cymbals & Percussions
JJP Drums
JJP Guitars
JJP Strings & Keys 532
JJP Vocals
36
Kramer Master Tape
48 kHz: 64
96 kHz: 128
Kramer PIE Compressor
0 0 L1 Ultramaximizer
64
128
L2 Ultramaximizer
64
128
L3 Multimaximizer 48 kHz: 3840 96 kHz: 7680
L3 Ultramaximizer
48 kHz: 3840
96 kHz: 7680
L3-LL Multimaximizer
64
128
L3-LL Ultramaximizer
64
128
Linear Phase Equalizer
Linear Phase Equalizer
Linear Phase Multiband
48 kHz: 3840
96 kHz: 7680
LoAir
0
0
Maserati ACG
64
128
Maserati B72
68
132
Maserati DRM
1
1
Maserati GRP
44.1 kHz: 621
48 kHz: 629
88.2 kHz: 858
96 kHz: 874
Maserati GTi
197
389
Maser a ti HMX
1
1
Maserati VX1
44.1 kHz: 408
48 kHz: 415
88.2kHz: 560
96kHz: 576
MaxxBass
0
0
MaxxVolume
64
128
MetaFlanger
0 0 MondoMod
0 0 MV2
64
128
NLS
4
4
NS1
0
0
OneKnob Brighte r
0 0 OneKnob Driver
48 kHz: 5
10
OneKnob Filter
0 0 OneKnob Loude r
64
128
Broadband
Lowband
2679 5360
2047 4095
37
OneKnob Phatter
0 0 OneKnob Pressu re
0
0
OneKnob Wetter
0
0
PAZ Analyzer
0
0
PS22 Split / X-Split
4 4 PS22 Spread
2 2 Q10
0 0 REDD.17
0 0 REDD.37-51
65 0 Renaissan c e A x x
64
128
Renaissan c e B ass
0
0
Renaissance Channel
65
129
Renaissan c e C om pressor
64
128
Renaissan c e D eEsser
64
128
Renaissance Equalizer
0 0 Renaissan c e R everb
0
0
Renaissance Vox
64
128
RS56 Passive EQ
65
0
S1 Stereo Imager
0
0
Scheps 73
65
0
SoundShifter
6946
13,858
SSL E-Channel
SSL G-Equalizer
0
0
SSL G-Master Buss
SuperTap
0
0
The King's Microp hones
48 kHz: 352
96 kHz: 448
TransX Multi
64
128
TransX Wide
64
128
TrueVerb
0 0 V-Comp
0
0
SSL G-Channel
Compressor
1 1
0 0
38
V-EQ3 / V-EQ4
0 0 Vocal Rider
0 0 WNS Waves Noise Su ppressor
0 0 WLM Loudness Met er
0 0 W43 Noise Reducti on
0
0
39
10. Contact Waves Tech Support
Email Tech Support
Phone: 1-865-909-9200, ext. 1
Fax: 1-901-328-6358
Monday–Thursday: 4:00 am–Midnight (EST)
Friday: 9:00 am–Midnight (EST)
Saturday–Sunday: 11:00 am–6:00 pm (EST)
Saturday: Urgent live sound requests only, also via VIP line +1-865-909-9277
Waves Tech Support is reserved for customers whose products are currently covered by the
Waves Update P lan.
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