WACOM CintiQ - Companion User Manual

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Contents Index

Professional Creative Tablet

User’s Manual

About the Cintiq Companion Getting Started Customizing your Cintiq Pen features The multi-touch experience

The Wacom Desktop Center Troub l es hoo t in g Care and maintenance Support options

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Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual.

The above year indicates when this manual was prepared. However, the date of release to the users of the manual is simultaneous with the introduction into the market of the applicable Wacom product.

Cintiq and Wacom are registered trademarks of Wacom Co., Ltd. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United

States and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Any additional company and product names mentioned in this documentation may be trademarked and/or registered as trademarks. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use of these products.

ExpressKey is a registered trademark of Ginsan Industries, Inc., and is used with permission. Front cover image courtesy of www.daniellieske.com

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ABOUT THE MANUAL 4

ABOUT THE CINTIQ COMPANION 5 Features 5 Parts and Accessories 6

Unpacking 6 Front view 7

Rear and side views 8 Adjusting the stand 9 Operating System 10 Battery status and Operation 10

GETTING STARTED 11

Setting up your work area 12 The Wacom Desktop Center 12 Pen features 15 Using the pen 16

Holding the pen 16

Positioning 17

Clicking 17

Erasing 17

Dragging 17

Side switch 17

Working with pressure sensitivity 17

Drawing with tilt 17 Pen and digital ink capabilities in Windows 18 Using the ExpressKeys, Rocker Ring, and

Windows Button 19 The multi-touch experience 20

Navigating with multi-touch 20

Customizing multi-touch 20

Setting multi-touch options 21

Testing multi-touch 22 Working with multiple monitors 22 Customizing your Cintiq 23 Viewing Settings and Express View 23 Control panel overview 24

Calibrating the Cintiq 26

Customizing the pen 27 On-Screen Controls 33

Creating Screen Keys or Screen Touch Strips 33

Customizing Screen Keys or

Screen Touch Strips 35

Assigning Panels to ExpressKeys or Rocker Ring

buttons 35

Using Screen Keys or Screen Touch Strips 37 Changing the appearance of on-screen controls 37

Managing On-Screen Controls 37 Button functions 38 Using and customizing the Radial Menu 45 Application-specific settings 46

Creating an application-specific setting 47

Changing application-specific settings 48

Removing application-specific settings 48 Working with multiple tools 48

Renaming the tablet in the tablet list 48

TROUBLE S H O O TING 49 General Function 49 Testing controls and input tools 49

Testing the ExpressKeys and Rocker Ring 51

Tes t in g a p en 5 1

General problems 52

Windows-specific problems 56 Support options 57 Obtaining software updates 57

FREQUENTLY ASKED QUESTIONS 58

CARE AND MAINTENANCE 60 Caring for the Cintiq 60 Replacing the pen nib 61

OTHER USEFUL INFORMATION 62 Uninstalling Cintiq 62 Managing preferences 63 Installing multiple tablets 64 Using applications integrated for tablet control 64 Importing expert settings 65 Product information 65

Product specifications 66

Warranty Service in the U.S.A. and Canada 66

Warranty Service Outside of the U.S.A.

and Canada 66

Ordering parts and accessories 67

GLOSSARY 68

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ABOUT THE MANUAL

This manual provides quick access to information about your Cintiq Companion (Cintiq). The information applies to the Windows 8 operating system.

• Go directly to Table of contents

• Use the navigation controls to move through the manual.

Go to table of contents. Go to front page.

Go to index. Page back, or page forward.

• Use your .pdf viewer zoom-in tool to increase the size of the manual on your screen. See the viewer application help for information on any additional tools that help you use and print the manual.

•S

MALL CAPITAL LETTERS are used to identify the names of keyboard keys, dialog boxes, and Wacom

Control Panel options.

• Be sure to read the Important Product Information document, which is available in the U section of the Wacom Desktop Center. The guide includes product safety precautions, specifications, and your license agreement.

or Index topics by clicking on them.

Go back to previous view.

SER MANUALS

• Information about your operating system or application software is not included in this manual.

Wacom’s philosophy is to continually improve all of its products. As a result, engineering changes and improvements are made from time to time. Therefore, some changes, modifications, and improvements may not be covered in this manual.

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ABOUT THE CINTIQ COMPANION

The Cintiq Companion is a high-performance mobile computer that supports both pen and touch input.

Your Cintiq is designed to accommodate your work preferences. It can be used in landscape or portrait orientation, lying flat on your desk or in your lap. In landscape orientation, it can also be placed in one of three different inclined positions using the stand provided. When drawing or sketching, you have up to 2048 pressure levels and a smooth, comfortable drawing surface.

You can use the Cintiq as a completely mobile, battery-powered device. You can also use the Cintiq while it is plugged into a power source.

The Cintiq Companion uses the Windows 8 operating system.

FEATURES

Your Cintiq Companion features the following:

• Professional-level pen input

• Multi-finger touch input

• Two rear speakers

• Two microphone jacks

• Volume control button

• Autorotate toggle switch

• Front camera for web conferencing

• Rear camera for taking pictures or recording videos.

• Detachable stand providing inclined positions when used in landscape orientation

• Two USB ports for attaching peripheral devices

• Mini DisplayPort for video out

• MicroSD card slot for additional storage

•Eight GB RAM

• Built-in Global Positioning System (GPS)

• Bluetooth connectivity

• Wifi network capability

See the Front view

and Rear and side views of the Cintiq for the locations of these features.

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Pen and personalization rings

Quick Start Guide booklet (printed)

Warranty card included with some configurations.

Pen case, replacement nibs and nib extraction tool

Cloth

Cintiq stand

Cintiq Companion

Soft case

AC adapter

Power cable

PARTS AND ACCESSORIES

The Cintiq Companion and supplied accessories are shown below.

UNPACKING

• Unpack the Cintiq and place it on your desktop, or another work area that is level and stable. Make sure the surface is flat, clean, and dry. Inventory the items and ensure the box contents are complete.

• Remove any packing materials from the back of the Cintiq and its cabling. Save the packing materials and box for use when shipping or storing the Cintiq.

Note: If you place the Cintiq face-down for any reason, use a soft, clean cloth or pad under the front of the display to make sure the screen will not be damaged through contact with another surface.

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ExpressKeys (4)

Windows Button

Rocker Ring

Front Camera

FRONT VIEW

The features of your Cintiq are illustrated below. It can be configured for either right-handed or left-handed use, and positioned in landscape or portrait orientations.

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REAR AND SIDE VIEWS

Power button

USB port

Stand slots

Battery status LED

Microphone

Headphone jack

Power cable jack

Mini DisplayPort

Grip pad

USB port

Rear camera

Microphone

MicroSD card slot

Auto-rotate switch

Volume control button

Speaker

Cooling vents

Speaker

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ADJUSTING THE STAND

In landscape orientation, the Cintiq stand can be used in one of three inclined positions. You can adjust the display incline as follows. Refer to the rear and side views below.

1. Place the Cintiq on a flat, stable surface, in the orientation you prefer (ExpressKeys to the right or left).

2. Place the stand with the aluminum surface down and the three tabs facing up.

3. Decide which of the inclines you want to use.

4. Hold the Cintiq upright so you can see the back.

5. Place the tab at the bottom edge of the stand into the slot in the lower edge of the Cintiq.

6. Keeping the lower tab in the slot, tilt the Cintiq toward the stand and insert the tab for the incline you want to use into the other slot. Make sure both tabs are fully inserted into the slots.

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OPERATING SYSTEM

The Cintiq Companion uses the Windows 8 operating system, and supports both the standard desktop and the new Windows 8 Start screen.

For help and information on using Windows 8, explore the Microsoft support website:

http://support.microsoft.com/find-solutions/windows/windows-8

Getting Started Setting up your work area

BATTERY STATUS AND OPERATION

The battery status LED on the Cintiq indicates battery conditions as follows:

Status Battery Status LED

Off Off Charging With AC power: Amber

Without AC power: Not being charged. LED is green if battery charge is normal

Fully charged With AC power: Green

Without AC power: Green

Low battery With AC power: Red

Without AC power: Red (battery is below 10%)

Sleep Off

Battery status is displayed in the status bar in the bottom right of the screen on the standard desktop, and in the bottom left corner on the Windows 8 Start screen when you swipe in from the right side of the screen. You will receive a notification if the battery charge falls to a low level, and the LED status light will turn red. Completely discharging the battery will cause the Cintiq to shut down.

If the battery’s operating temperature becomes too hot or too cold, you will receive a notification. If the battery is too hot and your Cintiq is connected to an external power source, unplug the Cintiq. If you have a problem with battery operation that you are not able to resolve, please contact Wacom Support.

To protect and maximize the life of your battery:

• Operate and store your Cintiq at room temperature.

• Do not allow your battery to be completely discharged. Wacom recommends that you operate with power connected at least some of the time while you are working.

• When you disconnect the Cintiq from the power cable to begin using it as a mobile device, check to see that the battery status LED is green, which indicates that the battery has enough charge.

• Do not ignore low-battery notifications.

• If you will not be using your Cintiq for an extended period of time, charge the battery before final use. Restart the Cintiq periodically and check the battery status icon. Charge the battery again if it is low.

Important: Do not attempt to access, remove, repair, replace, or alter your Cintiq’s battery. If you have a problem with the battery, please contact Wacom Support for your region.

• Review the Important Product Information document, which provides product specifications, warranty terms, and related information. The document is available in the U Desktop Center.

Also see Product specifications

SER MANUALS section of the Wacom

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Power cable

AC adapter

GETTING STARTED

The Cintiq driver is pre-installed on your Cintiq. When you are ready to begin using it, complete the following steps.

7. For the first use of your Cintiq, connect it to a power source using the power cable and AC adapter. See

Rear and side views

for the locations of Cintiq features.

8. Press and hold the Power button for 2 to 3 seconds to turn on your Cintiq. Windows 8 will launch.

9. Make sure that you have wifi and Internet access.

10. Follow the on-screen steps for configuring Windows 8.

11. When Windows 8 configuration is complete, launch the Wacom Desktop Center:

• From the standard desktop, click the Wacom Desktop Center icon in the lower left task bar.

• On the Windows 8 Start screen, click the Wacom Desktop Center tile.

12. Wacom recommends that you click the Wacom Software Update, which is the first item in the Wacom Desktop Center, to download the most recent version of the Cintiq driver.

You can access the Wacom Control Panel from the task bar on the standard desktop, or from a tile on the Windows 8 Start screen.

Wifi network status is displayed in the status bar in the bottom right of the screen on the Windows standard desktop, and in the bottom left corner on the Windows 8 Start screen when you swipe in from the right side of the screen.

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SETTING UP YOUR WORK AREA

To minimize fatigue, organize your work area to create a comfortable environment. Position the Cintiq, the pen, and your keyboard for easy access without unnecessary reaching. Your Cintiq and any other displays should be positioned so you can view them comfortably with a minimum of eyestrain.

You may use your Cintiq in the landscape or portrait orientation that is most comfortable for you. When you move the Cintiq from one position to another, the screen display will switch to the correct orientation a few seconds after you change the Cintiq’s position.

To lock in a preferred orientation for your Cintiq, use the Autorotate toggle switch on the side of the Cintiq to keep the orientation from changing even if the position of the tablet is changed. See Rear and side views for the location of the Autorotate switch.

Important Notes:

Do not block the cooling vents on the back of the Cintiq. Do not place the Cintiq on a soft surface such as a cushion, blanket, etc.

Use the Cintiq on a firm, flat surface, or on your lap.

Use the stand only for setting up an inclined position. Remove the stand to use the Cintiq in a flat position.

If the Cintiq overheats, it will shut down. You will have to wait for it to cool down before restarting it.

The Cintiq and the pens are not made to come apart, except to personalize your pen with a color ring. Otherwise, taking apart the product will void your warranty.

Take care to never spill liquids onto the Cintiq or the pen. Be especially careful of getting the display, Rocker Ring, ExpressKeys or pen buttons and pen tip wet, as they contain sensitive electronic parts that will fail if they are exposed to liquids.

THE WACOM DESKTOP CENTER

Wacom Desktop Center is a utility that lets you change the pen and touch input settings for your Cintiq, learn more about how to use it, and connect to related websites. You can access the Desktop Center at any time from the standard desktop or the Start screen, and you can place the icon in the Taskbar. Select from the activities on the left side of the screen to see options for each one, as shown below.

A short tutorial to help you learn about and understand your Cintiq is available when you first start it up. You can view the tutorial at that time, or access it later from the Help & Support section of the Wacom Desktop Center.

The Handedness configuration you choose is used to determine the default settings for the ExpressKeys. You can use the Wacom Desktop Center to configure your Cintiq for a left-handed or right-handed user at any time. The ExpressKeys will change automatically to adjust to the new setting. You can also set Handedness in the Wacom Control Panel Options dialog (see Customizing your Cintiq

You can access the Wacom Control Panel from the task bar on the standard desktop, or from a tile on the Windows 8 Start screen.

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The following options are available from the Wacom Desktop Center:

•W

ACOM SOFTWARE UPDATES. Click on UPDATE DRIVER to view Cintiq driver updates.

•D

EVICE.

•H

ANDEDNESS. Choose the orientation for your Cintiq, depending on whether you are right-handed or

left-handed.

•P

EN, TOUCH & BUTTONS.

•T

OUCH ON/OFF. Select the radio button for turning Cintiq touch on or off.

•P

EN, TOUCH & BUTTON SETTINGS. This option will access the Wacom Control Panel settings for the

following features:

• Pen. See Customizing the pen.

For a general description of pen use, see Pen features and Using

the pen.

• Touch. See Setting multi-touch options and Customizing multi-touch. For a general description of multi-touch use, see The multi-touch experience

• ExpressKeys and Rocker Ring. See Using the ExpressKeys, Rocker Ring, and Windows Button

•P

EN TO SCREEN CURSOR ALIGNMENT. See Calibrating the Cintiq.

•H

ELP & SUPPORT.

•R

EGISTRATION. Click the registration link to access the Wacom product registration site.

•U

SER MANUALS. This option allows you to access this manual and the Important Product Information

document, which provides product specifications, warranty terms, and related information.

•T

UTORIALS. This option allows you to view instructional videos that will help you begin using your

Cintiq, and learn more about how to work with it. You will need a wifi connection to access these videos.

•S

UPPORT. This option allows you to access the Wacom Support site for help with your Cintiq, as well

as other web sites that may help to learn more or answer your questions.

•S

OCIAL MEDIA AND FORUMS. This option allows you to launch additional web sites that will help you

learn more about working with your Cintiq.

The Wacom Desktop Center screen also shows battery status in the upper right corner. If a battery notification shows a low charge, you will need to connect it to a power source.

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PEN FEATURES

Pen tip (replaceable nib): The pen activates as soon as it is brought within proximity of the Cintiq’s screen. This allows you to position the screen cursor without touching the pen tip to the screen.

When pressure is applied to the pen tip, the pen simulates a primary mouse button click. Tip click pressure can be adjusted in the Wacom Control Panel.

Side switch

: The pen comes equipped with a customizable side switch. It has two functions that can be selected by rocking the switch in either direction. You can use the side switch whenever the pen tip is within proximity (5 mm (0.2 inch)) of the screen surface.

By default, the upper switch is set to

DOUBLE CLICK, and the lower

switch is set to

RIGHT CLICK. You can customize or disable the switch

functions using the Wacom Control Panel.

Eraser: The pressure and proximity functions are the same as for the pen tip. In most applications, the eraser function is automatic.

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Important:

• Use only the pen that came with your product, or a Wacom accessory pen specified for use with Cintiq. Other pens may not function properly, or may damage the screen.

• Do not use felt nibs on your Cintiq, as they could scratch the screen.

• When not in use, place the pen in the pen case, or lay it flat on your desk. To maintain the sensitivity of your pen, do not store it in a container where it will rest on the tip or eraser. Improper storage may damage pen tip pressure sensor(s).

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If you are working in a multi-user environment or otherwise want to personalize your pen, unscrew the tip cone and replace the colored ring with one of another color (included).

You can

customize the pen settings at

any time.

USING THE PEN

There are four basic techniques for using the pen: pointing, clicking, double-clicking, and dragging.

Holding the pen The multi-touch experience Clicking Dragging Working with pressure sensitivity Drawing with tilt

HOLDING THE PEN

Hold the pen like you would a normal pen or pencil. Adjust your grip so that the side switch is in a convenient location where you can toggle it with your thumb or forefinger. Be careful not to accidentally press the switch while drawing or positioning with the pen.

Place the pen within easy reach while you work. When not in use, place the pen in the pen case, or lay it flat on your desk.

Important: To maintain the sensitivity of your input tools, do not store them in a container where they will rest on their tip or eraser. Improper storage may damage the pen tip pressure sensor(s).

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POSITIONING

To position the screen cursor, move the pen slightly above the Cintiq screen without touching the screen surface. Press the pen tip on the screen to make a selection.

Note: Calibrating the Cintiq

If the screen cursor does not jump to a position near the pen tip when you place the pen on the screen, the Cintiq software driver may not be installed or is not loading. Install the driver software if necessary.

ensures correct alignment of the screen cursor with the pen tip.

CLICKING

Tap the screen once with the pen tip, or touch it to the screen with enough pressure to register a click.

To double click, press the upper side switch (when set to D the same place with the pen tip.

OUBLE CLICK), or quickly tap the screen twice in

ERASING

In supported applications the pen eraser works like the eraser on a pencil. In text applications, use the eraser to select text and then lift the eraser from the Cintiq screen to delete the text.

Visit the Wacom website to learn about applications that support the eraser. See Product information eraser is not supported in an application, you can still use it for positioning, drawing, or annotation.

. If the

DRAGGING

Select an object, then slide the pen tip across the screen to move the object.

SIDE SWITCH

The pen has a customizable side switch. It has two functions that can be selected by rocking the switch in either direction. For details see Pen features

WORKING WITH PRESSURE SENSITIVITY

The pen responds to the nuance and inflection of your hand movements, enabling you to create naturallooking pen and brush strokes within applications that support this feature.

To draw, ink, or write with pressure sensitivity, move the pen along the screen surface while applying various amounts of pressure downward on the tip of the pen. Press hard for thick lines or dense color. Press gently for thin lines or softer color. Some applications require that you first select a pressure-sensitive tool from the application tool palette. To adjust tip feel, see Adjusting tip feel and double-click

Visit the Wacom website to learn about applications that support pressure. See Product information

DRAWING WITH TILT

The Cintiq recognizes when you tilt the pen from vertical to incline positions. Tilt can be used to control line shape and thickness in supported applications.

Visit the Wacom website to learn about applications that support tilt. See Product information

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PEN AND DIGITAL INK CAPABILITIES IN WINDOWS

Windows 8 provides extensive support for pen input. Use Cintiq and your Wacom pen for quick, intuitive results.

• Note taking. Jot notes and capture quick sketches in Windows Journal. Use the Journal search engine to locate your handwritten content.

• Handwriting recognition. Quickly enter handwritten information in any location that can accept typed input. Convert your handwritten content to typed text at any time.

• Digital Ink in Microsoft Office. Utilize the enhanced digital mark-up and inking tools found on the R tab within applicable applications.

To open Windows Journal in Windows 8:

1. Select Search from the Charms bar on the Start screen.

2. Enter “Windows Journal” in the Search box on the right side of the screen.

3. Select the Windows Journal box when it appears on the left side of the screen.

EVIEW

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USING THE EXPRESSKEYS, ROCKER RING, AND WINDOWS BUTTON

You can use the ExpressKeys and Rocker Ring to perform frequently used functions or keystrokes, or to modify your pen or other input tool properties as you work.

The four positions of the Rocker Ring (left, right, top and bottom) can be customized just like ExpressKeys. For example, you can:

• Set a key to a commonly used keyboard shortcut, file or application.

• If you cannot, or prefer not to, use the side switches on your pen, set a key to right-click or doubleclick.

•See Customizing the ExpressKeys and Rocker Ring

Default settings for the ExpressKeys and Rocker Ring are shown below. Right-handed configuration is shown. For left-handed configuration, the ExpressKey settings are swapped (or flipped) from left to right.

The Windows Button toggles between the Windows 8 standard desktop and the Start screen.

for other functions that can be customized.

Important: Some applications can override and control the ExpressKey or Rocker Ring functions. For details, see Using applications integrated for tablet control

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THE MULTI-TOUCH EXPERIENCE

Your Cintiq Companion provides interactive multi-touch functions, which enable you to interact with your Cintiq using only your fingertips on the pen display screen surface.

You can use touch on the pen display as you would on any other Windows or Android device.

For Windows gestures, refer to the Wacom Gesture Guide at

• When using touch, you can generally position your fingers as far apart as is comfortable. However, placing your fingers too close together may be interpreted by the pen display as input from a single finger, or it may confuse which finger initiated or performed an action or gesture. Your fingers must remain within the active area of the screen surface.

• Experiment with touch to see what works best for you. Take care to prevent accidental touches on the display screen when making gestures. For example, if your small finger touches the display screen surface when zooming or scrolling, you may trigger an unanticipated right-click.

Note: You can simultaneously work with the pen and touch in supporting applications. The pen has priority

over touch whenever the pen tip is within proximity of the pen display screen. Lift the pen and your hand away from the display screen surface to enable touch.

Navigating with multi-touch Customizing multi-touch Testing multi-touch

www.wacom.com/en/support/manuals.

NAVIGATING WITH MULTI-TOUCH

Touch can be enabled or disabled from an assigned ExpressKey, or by selecting the ENABLE TOUCH INPUT box on the T ExpressKeys and Rocker Ring.

OUCH OPTIONS tab in the Wacom Control Panel. You can customize touch functions with the

CUSTOMIZING MULTI-TOUCH

You can use the Wacom Control Panel to customize your product for the way you like to use multi-touch. Select the T using the available options. See also Navigating with multi-touch

Control panel overview Setting multi-touch options Application-specific settings Working with multiple monitors

OUCH icon in the TOOL list. Then select an appropriate tab to customize, and change settings

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Enable touch by clicking the box. Choose an option to use Windows standard

gestures or Wacom gestures. The default is to use Windows gestures.

This is a global option and will apply to all of your applications.

Tip

:Choose USE WACOM GESTURES for a

consistent touch experience across applications.

The MY GESTURES tab is visible if you select the U

SE WACOM GESTURES option in the TOUCH

PTIONS tab.

Multi-touch

gestures are modified based on your selection from the drop-down menus, and are available when selected.

SETTING MULTI-TOUCH OPTIONS

You can enable touch by selecting the ENABLE TOUCH INPUT box on the TOUCH OPTIONS tab.

On the two tabs below, position the screen cursor over a touch option to see a static image of that function.

If you do not choose a specific option to view, the Wacom Control Panel will display each option sequentially, from top to bottom.

TEST I NG MULTI- TOUCH

If you encounter problems with multi-touch:

1. Make sure the Cintiq is powered on.

2. Check the assigned touch functions or reset them to their default conditions.

3. Attempt to move the screen cursor by touching your finger in different places on the display screen surface. Touch to select an item.

4. Open the Wacom Control Panel and click on the A

IAGNOSE... The DIAGNOSTICS dialog box shows dynamic information about the pen display and tools,

BOUT button. In the dialog box that appears, click

and appropriate information for touch-sensitive product models.

When you are done, click the C

LOSE button to exit the dialog box.

WORKING WITH MULTIPLE MONITORS

When working with Cintiq and additional monitors, the screen cursor movement on the monitors will depend on your system configuration. Use the Windows 8 Control Panel to set your display preferences.

If a second monitor is connected in mirror mode, both the Cintiq and the other monitor will show identical images and screen cursor movement.

There are two options for navigating on other monitors:

• Set a pen side switch or an ExpressKey to M mode for working on the Cintiq and mouse mode for working on another monitor.

• You can also connect an Intuos Pro tablet and use it to work on the other monitors in pen mode. The pen will work on both the Cintiq and the tablet.

ODE TOGGLE. You can then quickly switch between pen

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CUSTOMIZING YOUR CINTIQ

You can customize your Cintiq and adjust input tool settings through the Wacom Control Panel. You can access the Wacom Control Panel from the task bar on the standard desktop, or from a tile on the Windows 8 Start screen.

Advanced users can learn how to further optimize the Cintiq by creating Application-specific settings

Customizing your Cintiq Control panel overview Calibrating the Cintiq Customizing the pen Customizing the ExpressKeys and Rocker Ring Button functions Using and customizing the Radial Menu Application-specific settings Working with multiple tools Renaming the tablet in the tablet list

VIEWING SETTINGS AND EXPRESS VIEW

Select the Show Express View checkbox on the ExpressKeys tab of the Wacom Control Panel to display Express View, which allows you to see the setting for any ExpressKey or Rocker Ring position.

You can assign the Settings function to an ExpressKey or Rocker Ring position. When you click that key or position, Express View will appear. You can then click any item on the diagram to change the setting. The Express View display closes approximately 1 second after you release the ExpressKey.

Turn off this feature by deselecting the checkbox

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Tabs display customizable settings for the selected T

OOL

Displays information dialog, and option to D

IAGNOSE... your

product.

Resets the selected tab to its default settings.

Icons represent your pen display (T

ABLET),

OOL, and APPLICATION settings.

Choose F

UNCTIONS to

customize the ExpressKey and

Radial Menu

settings. Choose P

RO PEN to

customize the pen settings. The icon is available after you have used a pen on the pen display.

Displays Advanced options Downloads or

displays this manual.

CONTROL PANEL OVERVIEW

You can use the Wacom Control Panel to customize your Cintiq and your pen. When you open the Wacom Control Panel, an icon for the pen or other input tool is displayed in the T displayed.

To open the Wacom Control Panel:

Open the Wacom Control Panel by clicking either the Wacom Control Panel icon on the bottom of the Desktop screen, or the Wacom Tablet Properties tile on the Start screen. See Control panel overview

User-specific preferences are supported. After logging on, each user can customize their personal settings in the Wacom Control Panel. Switching to another user will load the settings for that user.

OOL list. The appropriate tabs are

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The TABLET list displays an icon for any supported pen display or tablet that has been installed on your system and is currently connected. All settings shown below the list apply to the selected pen display or tablet. Settings can only be viewed or changed for an attached pen display or tablet.

CALIBRATING THE CINTIQ

For optimum performance, you must calibrate the Cintiq to align the screen cursor with the position of the pen on the screen. This is required to compensate for viewing angle, and to adjust for parallax Cintiq in its working position, then follow this procedure.

. Place the

Tip

: To see the screen cursor slightly offset from the actual position of the pen tip, calibrate by clicking on

a spot showing that offset from the crosshairs. For example, to have the screen cursor appear 2.5 mm (1/10th of an inch) above and to the left of the pen tip, calibrate by clicking on a spot 2.5 mm (1/ 10th of an inch) below and to the right of the crosshairs.

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Adjusting eraser feel

Adjusting tip feel and double-click Advanced tip and eraser pressure settings Application-specific settings

Customizing tilt sensitivity

Customizing pen buttons

CUSTOMIZING THE PEN

Use the pen when opening the Control Panel. The pen will be selected in the TOOL list and the appropriate tabs will be displayed. If not selected, choose the pen from the T available options.

Wacom offers a number of optional pens, such as the Art Pen and Airbrush, that are compatible for use with the Cintiq.

• The Art Pen features a pressure-sensitive tip and eraser, as well as sensitivity to tilt and rotation. Rotating the barrel in supporting applications creates a unique effect.

• The Airbrush is a true digital airbrush. It features a pressure-sensitive tip and eraser, tilt sensitivity, and a fingerwheel to control the application of digital paint.

OOL list. Select a tab and choose from the

These tools are fully supported in the Wacom driver software. They will appear in the T

OOL list of the

Wacom Control Panel after you touch the Cintiq’s screen with the tip of the tool. The control panel will update to show the new tool and the options available for customization.

In supporting applications you can adjust the functionality of the Art Pen rotation or the Airbrush fingerwheel within the application. See the documentation that came with your application for details.

To learn more about these and other optional tools that can be used with Cintiq, visit the Wacom web site for your region. You can also learn about applications that currently support the advanced features of these tools, and find out how to order additional pens.

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Customizes the amount of pressure needed to click, draw, or ink.

To create broad brush strokes or to click with a light touch, use a S

OFT tip setting.

For maximum control while drawing thin lines, use a F

IRM tip setting.

With your screen cursor positioned over an empty area of the Wacom Control Panel, press down on the pen screen with your pen tip. Use the pressure bar to determine how hard you must press on the pen to reach maximum pressure.

Click to

further customize the tip sensitivity.

Tips

• Use a soft T

IP FEEL for a wider range of pressure values in most pressure-sensitive applications.

• In some applications a soft pressure setting can make the pen overreact so that slight pressure on the pen will be magnified on the screen. If you experience this, try a firmer T

IP FEEL setting.

• To make double-clicking easier, expand the tap area that accepts a double-click (the double-click distance).

• A large double-click distance may cause a delay at the beginning of brush strokes in some drawing applications. This may also cause a delay at the beginning of a drag action or inking stroke. If you notice such effects, try setting a smaller double-click distance and using the side switch to double-click. You can also

set an ExpressKey to double-click.

Adjusts the size of the double-click area. Drag slider to O

FF if you do not

want

double-click assist.

ADJUSTING TIP FEEL AND DOUBLE-CLICK

To adjust the tip sensitivity of your pen, select the PEN tab.

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Customizes the amount of pressure needed to erase.

Click to

further customize

the eraser sensitivity.

With your screen cursor positioned over an empty area of the Wacom Control Panel, press down on the Cintiq’s screen with your pen eraser. Use the pressure bar to determine how hard you must press on the eraser to reach maximum pressure.

Select the function to perform when using the eraser.

Using your pen tip or eraser, make several strokes within the box to test the results of your changes.

Graphically displays the selected pressure sensitivity curve and click threshold settings.

Move the pressure controls to change the sensitivity curve.

•C

LICK THRESHOLD determines the amount

of force required to register pressure or generate a tip click.

• Use the S

ENSITIVITY control to change the

slope of the pressure response curve.

•M

AX PRESSURE determines how hard you

must press the pen tip to reach maximum pressure.

A curve that increases quickly makes the pen feel more sensitive.

ADJUSTING ERASER FEEL

To adjust the eraser sensitivity of your pen, select the ERASER tab.

ADVANCED TIP AND ERASER PRESSURE SETTINGS

To further customize tip or eraser pressure settings, select the PEN or ERASER tab and click on the

USTOMIZE... button. Options within the PEN FEEL DETAILS dialog box enable you to independently change

C the tip or eraser pressure sensitivity and click threshold settings.

Important: In the P

RASER FEEL slider, which override the advanced pressure settings.

or E

EN and ERASER tabs, these settings are adjusted simultaneously with the TIP FEEL

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Double-click here to change the function assigned to the pen tip. The tip must be set to C

LICK in order to draw in

most graphics applications.

You can change the S

IDE SWITCH MODE to fit the way you

like the pen to work when using click functions. To access the S

IDE SWITCH MODE settings, click on the

PTIONS... button at the bottom of the Wacom Control

Panel. In the O

PTIONS dialog box:

•Select H

OVER CLICK to perform click functions

without touching the pen tip to the Cintiq’s screen surface.

•Select C

LICK & TAP and press the side switch while

touching the pen tip to the pen screen surface in order to perform a click function. C

LICK & TAP

enables the precise placement of your click functions, and is the default setting for Tablet PCs.

•Choose

RIGHT or LEFT for either right-handed or

left-handed orientation if desired. You can also change this setting from the Wacom Desktop Center.

• Check the Pressure Compatibility box as needed for use with older applications that support only 1024 pressure levels.

When you bring the pen tip within 5 mm (0.20 inch) of the screen surface without touching the screen and press the upper or lower side switch, the selected function occurs.

Tip

: To make double-clicking easier,

set the side switch to double-click automatically by selecting D

OUBLE CLICK.

Drag to increase or decrease T

ILT

ENSITIVITY. Test the new setting in an

application that supports tilt. The tilt setting applies to both the tip and

eraser. Tilt is direction-sensitive, and can be used in some applications to control brush orientation or other characteristics.

CUSTOMIZING PEN BUTTONS

Select the PEN tab to change the functions assigned to the side switches and tip of your pen.

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Drag slider to increase or decrease T

ILT SENSITIVITY. Test the new

setting in an application that supports tilt.

The tilt setting applies to both the tip and eraser of your tool.

Tilt is direction sensitive and can be used in some applications to control brush orientation or other characteristics.

CUSTOMIZING TILT SENSITIVITY

To adjust the tilt sensitivity of your pen, select the PEN tab. Tilt sensitivity determines how far you have to tilt the tool to produce the maximum tilt effect. You need to tilt the pen less at high sensitivity than at low sensitivity.

Visit the Wacom web site to learn about applications that currently support tilt.

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Choose a function to perform when the key is pressed.

ExpressKey functions can be defined for use with

specific applications.

See

using the ExpressKeys for

more information.

Click Show Express View to toggle Express View on or off.

Choose a function to perform when the Rocker Ring position is pressed.

These functions can be defined for use with

specific applications.

CUSTOMIZING THE EXPRESSKEYS AND ROCKER RING

To customize the ExpressKeys or Rocker Ring, select the appropriate tab. Each key or position can be customized to perform a modifier, keystroke, or other function. The default ExpressKey and Rocker Ring settings are shown below.

Important: Some applications can override and control the ExpressKey functions. For details, see Using

applications integrated for tablet control.

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Panel icons New Rename

Duplicate Delete

ON-SCREEN CONTROLS

On-screen button and slider controls allow you to access frequently used functions in your applications, directly from your screen. The settings available with the on-screen controls are similar to ExpressKey and Rocker Ring settings.

The two types of on-screen controls are:

• Screen Key: A single-function key that can be customized with individual settings. Screen Keys are

displayed in a group of eight keys called a Screen Key panel.

• Screen Touch Strip: A single strip that performs a touch action with a relative value, such as Zoom.

Screen Touch Strips are created in a group of two strips called a Screen Touch Strip panel.

Screen Keys and Screen Touch Strips can be displayed horizontally or vertically on the screen. You can customize Screen Key panels or Screen Touch Strip panels with your preferred functions for use with a particular task or application.

The Pin icon will keep the key or touch strip open on the screen. The Wacom Control Panel icon will open the On-Screen Controls tab in the Control Panel.

CREATING SCREEN KEYS OR SCREEN TOUCH STRIPS

To create a new Key panel or Touch Strip panel:

1. Select the Functions icon from the Tools list in the Wacom Control Panel, and then the On-Screen

Controls tab.

2. In the On-Screen Controls tab, select the N

3. Enter a name for the panel.

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EW icon. The NEW PANEL dialog box will appear.

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Wacom Control Panel icon opens Control Panel to On-Screen Controls tab

Pin icon keeps key panel or touch strip panel open on the screen

4. Click the S

will appear in the P

CREEN KEY or TOUCH STRIP icon under PANEL TYPE, then click OK. The name of the new panel

ANELS list, with an icon showing which type of panel it is.

The default layout for a Screen Key panel is a 1 x 8 vertical strip, with one key assigned to S (see Viewing Settings and Express View

). The rest of the keys initially will be DISABLED. Screen Key

panel sizes will adjust to the number of assigned keys on the panel.

The default layout for a Screen Touch Strip panel is a 4 x 2 strip with a default function of A Z

OOM.

ETTINGS

UTO SCROLL/

5. To change the layout of the Screen Key or Screen Touch Strip panel, select the icon for the panel layout

you prefer In the Layout area of the On-Screen Controls tab.

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CUSTOMIZING SCREEN KEYS OR SCREEN TOUCH STRIPS

To customize a Screen Key panel:

1. Select the name of the panel in the PANELS list.

2. Select the functions for each of the keys from the dropdown menus under K

EY ASSIGNMENTS. Each key

will display the function you assign to it.

3. If you select Keystroke as your assigned function, the Keystroke dialog box will open for you to enter

the keystrokes. (See K

EYSTROKE...)

Note: You can assign a function to as many of the eight keys as you like. However, at least one key must be assigned a function in each Screen Key panel. You cannot disable all eight keys. A panel must have at least one enabled control to be displayed on the screen.

To customize a Screen Touch Strip panel:

1. Select the name of the panel in the PANELS list.

2. Select the functions for each of the two strips from the dropdown menus under T

SSIGNMENTS. The Touch Strips will display the function you assign to them, along with the - and +

OUCH STRIP

indicators for the relative values of the function.

ASSIGNING PANELS TO EXPRESSKEYS OR ROCKER RING BUTTONS

To use an on-screen control, you must first assign it to an ExpressKey or a Rocker Ring button. Pressing that key or Rocker Ring button will open the assigned on-screen control. (See Using the ExpressKeys,

Rocker Ring, and Windows Button).

To assign an on-screen control panel:

1. Decide which ExpressKey or Rocker Ring button you want to use for the panel.

2. From the appropriate tab, select the ExpressKey or Rocker Ring button.

3. Select O

the panel you want to assign to the item.

N-SCREEN CONTROLS from the dropdown menu for the item you have selected, and then choose

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USING SCREEN KEYS OR SCREEN TOUCH STRIPS

All Screen Key and Screen Touch Strip actions can be performed using your pen, finger, or mouse. To access an on-screen control, press the associated ExpressKey or Rocker Ring button.

To use the Screen Key

Press the key for the desired function. The panel will close after you press the key, unless you select the Pin icon to keep the panel open.

To use the Screen Touch Strip

• To increase or decrease the value, slide your pen, finger or mouse along the touch strip.

• To incrementally increase or decrease, tap the end of the touch strip.

• To continuously increase or decrease, press and hold the end of the touch strip.

To rename an on-screen control

1. Select the panel you want to rename from the Panels list and press the R

2. Enter the new name you want to use and click OK. The new name appears in the P

To duplicate an on-screen control

1. Select the panel you want to duplicate from the P

2. Enter the new name you want to use. If that name is already in use, you will see a message asking you

to select a different name.

3. Choose a new name if needed, then click OK. The new name appears in the Panels list.

To delete an on-screen control

1. Select the panel you want to delete from the Panels list and press the D

box will show the name of the panel you selected.

2. Click OK or C

Note: You cannot delete a panel that is the only item in the P

ENAME icon.

ANELS list.

ANELS list and press the DUPLICATE icon.

ELETE icon. The DELETE dialog

ANCEL.

ANELS list.

CHANGING THE APPEARANCE OF ON-SCREEN CONTROLS

You can change the location and layout of the on-screen controls directly on the screen.

• Move a panel anywhere on your screen by pressing and holding down the drag bar at the top of the

panel with your pen, finger or mouse. Drag it to the new position and release the drag bar.

• Change the panel to a horizontal or vertical position by clicking on the Layout icon.

• Change the order of the dropdown menus in the K

EY ASSIGNMENTS list by using the Drag icon to the left

of the menu to drag the menu to a new position in the list.

MANAGING ON-SCREEN CONTROLS

You can do the following to change the Key or Touch Strip panels on your screen:

• Save the panels you have created with the Backup function of the Tablet Preferences File Utility (see

Managing preferences

• Remove all panels with a user preference and return the panels to their default setting by clicking the

EFAULT button on the On-Screen Controls tab.

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BUTTON FUNCTIONS

Customize the Cintiq for the way you like to work. You can use the Control Panel to change the button function that is assigned to a pen tool button, ExpressKey, or Radial Menu setting.

FUNCTION NAME DESCRIPTION

CLICKS

•CLICK Simulates a primary mouse button click. Be sure at least one button performs this function so you can always navigate and click.

•R

IGHT CLICK Simulates a right mouse button click, which displays a context menu.

•M

IDDLE CLICK Simulates a middle mouse button click.

•D

OUBLE CLICK Simulates a double-click. For easier double-clicking, use this function instead of

tapping twice with the pen tip.

•C

LICK LOCK Simulates holding down the primary mouse button. Press the pen button once to

initiate click lock. Press the button again to release click lock. Click lock is useful for dragging objects or selecting blocks of text.

•4

TH CLICK Simulates a 4th mouse button click.

•5

TH CLICK Simulates a 5th mouse button click.

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Deletes the last entry in the keystroke entry box.

Clears the entry box.

Choose one or more modifier options.

Choose a C

LICKS option to simulate pressing

a button of the selected type on a mouse.

FUNCTION NAME DESCRIPTION

KEYSTROKE... Enables you to simulate keystrokes. Select this option to display the DEFINE

EYSTROKE dialog box.

Enter a keystroke or keystroke combination in the K combinations can include letters, numbers, function keys (such as F3) and modifier keys (such as S

HIFT, ALT, or CTRL). You can also choose special

keystrokes or keystroke combinations from the A After defining a keystroke or keystroke sequence, click OK.

Important: Because the E

NTER key can be selected as a defined keystroke,

they cannot be used to select OK. You must use your pen to click on the OK button.

Enter a name for the keystroke definition. The name will be displayed with the respective control or in the Radial Menu, as applicable.

You can create different keystroke functions for different applications. See Application-specific settings

EYS entry box. Keystroke

DD SPECIAL drop-down menu.

ODIFIER... Enables you to simulate modifier key(s) such as SHIFT, ALT, or CTRL. Many

To learn which keystroke shortcuts are supported by a particular application, see the documentation that came with the application.

applications use modifier keys to constrain the size or placement of objects.

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When you select PAN/SCROLL, you are prompted to set a scrolling speed for use in applications that do not support grabber hand (pixel-level) panning.

• A slower setting reduces the scroll rate and is useful for close-up and detail work where you need precise control of the image.

• As you move the pen tip, the document or image is repositioned to follow the direction of pen movement on the Cintiq’s screen surface.

• Release the button or lift the pen tip from the screen surface when you are done.

• In some application windows the document will precisely follow the screen cursor as you move the pen tip, while in others it will simply move in the same general direction as the screen cursor.

FUNCTION NAME DESCRIPTION

RADIAL MENU Displays the Radial Menu on your screen. Each level of the hierarchical menu

consists of eight menu slices which may contain various features and options to choose from.

ACK Simulates the BACK command in browser applications.

ORWARD Simulates the FORWARD command in browser applications.

AN/SCROLL... Enables you to position a document or image in any direction within the active

pane. Do this by pressing a pen button set for P the pen tip across the Cintiq’s screen.

AN/SCROLL and then dragging with

HOW DESKTOP Minimizes all open windows to display a clean desktop.

WITCH APPLICATION Brings up the application switching dialog box with focus on the next open

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application. On

Windows 8 systems running Aero, Flip 3D will be activated with

focus on the next open application.

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Click BROWSE... to locate an application, file, or script to launch. The selection you make appears in the N

AME box.

Click OK to accept the selection.

The dialog box will close and the O

PEN/RUN... option you have selected will be

assigned as the pen button option. Simply press the pen button to launch the assigned option.

If your selection is for the Radial Menu, it will be displayed in the Radial Menu.

FUNCTION NAME DESCRIPTION

OPEN/RUN... Opens a dialog box where you can select a specific application, file, or script to

launch.

N SCREEN KEYBOARD Launches the on-screen keyboard when you press the button to which this

function is assigned. Press the button to close the keyboard when open.

RESSURE HOLD Locks the pressure at the current pressure level until the button is released.

For example, you can paint with pressure sensitivity until you reach the brush size that you like. You can then press the button and continue painting with the same size brush until the button is released.

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You can adjust the precision setting when assigning this function to a tool button.

To activate:

• For extensive use

, toggle on PRECISION

ODE by pressing a tool button to

which the function has been assigned. Return to normal mapping by again pressing the tool button.

• For quick edits

, press and hold a tool button to which the function has been assigned. Normal mapping returns when you release the button.

When using a tool in mouse mode, screen cursor movement is adjusted to act as if acceleration were off and speed set to slow.

FUNCTION NAME DESCRIPTION

PRECISION MODE Changes the mapping around the current pen tip position so that you must move

the pen farther for the screen cursor to cover a specific distance on the screen. This feature can be very useful for the precise control of pen or brush strokes.

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Sets the screen cursor tracking speed when in mouse mode.

Sets the screen cursor acceleration when in mouse mode.

Mouse mode settings can be accessed from a number of different locations within the Wacom Control Panel. However, only one M

OUSE ACCELERATION and SPEED

setting can be made for each pen and application that you are customizing. The mouse mode settings are independent of system settings. Changes you make

to these settings in the Wacom Control Panel do not affect similar system settings. However, changes made to similar system settings may affect your pen display settings.

FUNCTION NAME DESCRIPTION

MODE TOGGLE... Toggles between pen mode and mouse mode when other displays are connected

to the Cintiq. Enables you to use your pen to control the other monitors in mouse mode.

When first setting a pen button to M displayed and you can adjust the mouse acceleration and speed.

ODE TOGGLE..., the MOUSE MODE dialog box is

RASE Pen only. Sets a button so that when the button is pressed, the pen tip will act like

the eraser in applications that support the E eraser.

RASE function. Default setting for the

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FUNCTION NAME DESCRIPTION

SETTINGS Activates (on your screen) an interactive diagram of the current ExpressKey,

Rocker Ring, and pen settings. The current functions for each control are shown.

Click on any section of the diagram to change the settings or to open the appropriate Control Panel tab to adjust the settings.

Dismiss the diagram by again pressing the ExpressKey or other tool button to which this function is assigned, or by clicking anywhere outside of the diagram.

Settings may vary depending on your product model.

ABLET PC

•T

ABLET PC INPUT PANEL Opens the Tablet PC input panel when you press a tool button set to this function.

•J

OURNAL Opens Windows Journal.

•T

ABLET PC DEFINED Sets the button function according to settings found in the Windows TABLET PC

ETTINGS and PEN AND INPUT DEVICES control panels.

ISABLED Disables the button function.

PPLICATION DEFINED Reports only the button number to the application. This is for applications, such as

CAD programs, that have built-in tablet support.

EFAULT Returns a button to its default setting.

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• Set a tool button or ExpressKey to the RADIAL MENU function. Press the button to display the Radial Menu centered at the screen cursor position.

• The hierarchical Radial Menu appears in circular format. Each level of the menu consists of eight control slices which may contain various features and options to choose from.

• Click to select an option. Some selections may display a submenu for additional options.

• The menu closes after you make a selection.

To close without making a selection, click on the ‘X’ located at the center of the Radial Menu or on a control slice that has no function assigned to it. You can also again press the button used to display the menu.

• To make a selection without closing the Radial Menu, hold down the button that opens the Radial Menu.

In the Wacom Control Panel, use the R

ADIAL MENU tab to customize the available Radial Menu functions.

1. Select a control slice.

2. Assign a control F

UNCTION to the slice.

If desired, change the L

ABEL name.

3. Select a menu or submenu to further customize.

Tips

•In the F

UNCTION menu, choose

UBMENU to create custom

submenus for a control slice.

• Press the E

NTER (RETUR N) key to

add multiple lines of L

ABEL text.

Top m e nu

Submenu

USING AND CUSTOMIZING THE RADIAL MENU

The Radial Menu is a pop-up menu that provides quick access to editing, navigation, media control functions, and more.

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APPLICATION-SPECIFIC SETTINGS

You can customize your tools for use with a particular application. For example, you may prefer a firm pen tip pressure setting in one application and a soft pressure setting in another. The A you to add an individual application to the list and then customize your tool settings for that application.

• When no application-specific settings have been created and a tool is selected from the T A

PPLICATION list displays the ALL icon which contains tool settings that apply to all of your applications.

In the example below, no application-specific settings have been added for the P is displayed and the P

RO PEN will have the same settings in all applications.

PPLICATION list enables

OOL list, the

RO PEN. The ALL icon

• When application-specific settings are added, the A

LL icon changes to ALL OTHER and an application

icon is displayed for the newly added application(s).

In the above example, application-specific settings have been added for the P

LL OTHER icon and make changes to the PRO PEN settings, your changes will apply to the PRO PEN in

A all applications except those which you have added to the A icon and make changes to the P

RO PEN settings, your changes will apply to the PRO PEN while you are

PPLICATION list. If you select an application

RO PEN. If you select the

using that application only.

When you create application-specific settings, you are creating a separate group of settings for the selected tool and application. See the following sections for more details:

Creating an application-specific setting Changing application-specific settings Removing application-specific settings

Tip: To review ExpressKey, Rocker Ring, or pen function settings for the front-most application, set the

ExpressKey or Rocker Ring to S

ETTINGS and press the key at any time.ff

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Choose a method to select an application:

• Open the application for which you want to create custom settings, and then select that application from the C

URRENTLY

PEN APPLICATIONS box.

•B

ROWSE to select the executable file of any application installed

on your Cintiq.]

The name of your selected application is displayed. Click OK to complete the process. Note: If two programs have the same executable file name, they will

share the same customized settings.

CREATING AN APPLICATION-SPECIFIC SETTING

First choose the product and input tool for which you want to create an application-specific setting.

After adding an application, its icon appears in the A in the T

OOL list. Select the application and then customize the Wacom Control Panel tab settings for your

PPLICATION list whenever the respective tool is selected

tool and selected application.

Once you have created application-specific settings, applications that have not been customized in this manner will use the tool settings for A

Tip

: First customize settings for one application. When you feel comfortable with the process, you can

LL OTHER.

create more application-specific settings.

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The TOOL list displays an icon for the F

UNCTIONS and

tools that have been used.

Select a tool to change its settings.

Removes the selected tool.

The button is inactive when there is only

one item in the list. The F

UNCTIONS icon

cannot be deleted.

If applicationspecific settings have not

been added, A

PPLICATIONS

displays the A

LL icon.

The tool settings apply to all applications.

Tab settings apply only to the selected tool and application.

CHANGING APPLICATION-SPECIFIC SETTINGS

To change tool settings for a specific application, select the tool and the application, and customize the tab settings.

REMOVING APPLICATION-SPECIFIC SETTINGS

To remove an application-specific setting:

1. In the T the A

2. Click on the A

OOL list, select the tool from which you want to remove the application-specific setting. Then, in

PPLICATION list select the application you want to remove from the list.

PPLICATION list [ – ] button. In the dialog box that appears, click DELETE to confirm your

selection. The selected application is removed from the list, along with any custom tool settings.

: To quickly remove all application-specific settings from a single tool, remove it from the TOOL list.

Tip

Then place the tool back on the list. The tool will be added back to the T settings. This method cannot be used to remove custom F

UNCTIONS settings.

OOL list using the default

WORKING WITH MULTIPLE TOOLS

The Wacom Control Panel is designed to help you customize and keep track of the settings for your Cintiq tools. The tool you use to open the control panel is automatically selected, and the appropriate tabs for that tool are displayed.

To add a different tool to the T

When you select a tool that has been added to the T displayed. Any changes you make to the tab settings will then apply to the tool.

If a similar tool was previously added, the new tool will inherit the settings of the previously added tool. These settings can then be customized for the newly added tool. Identical tools will use the same settings.

To remove a selected tool from the T appears, click D custom settings you may have created for it. A removed tool can be added back to the T it back onto the pen screen.

RENAMING THE TABLET IN THE TABLET LIST

Within the Wacom Control Panel TABLET list, double-click on the pen display icon, and enter a new name for the icon in the Tablet dialog box.

OOL list, simply use the tool on your Cintiq.

OOL list, the appropriate tab settings for that tool are

OOL list, click on the TOOL list [ – ] button. In the dialog box that

ELETE to confirm your selection. The selected tool is removed from the list, along with any

OOL list by placing

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TROUBLESHOOTING

The following sections and tables describe problems that could occur while working with Cintiq’s pen touch input, and suggested solutions. The Wacom website also provides FAQs, product manuals, driver updates, and options for Customer Care support.

For support with Windows 8, see http://support.microsoft.com/find-solutions/windows/windows-8

GENERAL FUNCTION

1. If pen or touch input does not function properly, refer to General problems.

2. Check the Notes linked to the driver download screen for any updates.

3. Visit www.wacom.com, choose the Wacom website for your region and check the product FAQs (Frequently Asked Questions

4. If you are having a compatibility conflict between the Cintiq and a new hardware or software product, see Obtaining software updates periodically updates the software driver to maintain compatibility with new products.

5. If you have tried the suggestions in this manual and still cannot resolve the problem, contact Wacom for support. See Support options

for infor0mation on downloading an updated software driver. Wacom

for information on where to obtain support for your region.

Testing controls and input tools Support options Obtaining software updates

TESTING CONTROLS AND INPUT TOOLS

If the pen or the Cintiq controls do not work as you expect, check the assigned functions or reset them to their default conditions.

A quick way to return a pen to its default condition is to remove it from the Wacom Control Panel T Do this by selecting the pen and clicking on the T it back onto the screen surface. The pen will be added back to the T

• Open the Wacom Control Panel and click on the A

IAGNOSE... to see dynamic information about the Cintiq and your input tool(s).

• If there is another monitor or tablet connected to your Cintiq, select the item you are testing in the T

ABLET INFO column.

• To test screen display settings, select the tile for Intel Graphics & Media from the Start screen to adjust these settings if needed. If the Intel Control Panel does not appear on the Start screen, check the Windows Control Panel to see if it is installed. If it is not, you can reinstall the Intel Control Panel driver from the Intel web site.

OOL list [ – ] button. After the pen has been removed, place

OOL list with its default settings.

BOUT button. In the dialog box that appears, click

OOL list.

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• The D

IAGNOSTICS dialog box shows dynamic information about the Cintiq and your input tool(s).

• If you are using more than one Cintiq or tablet, select the product you are testing in the T column.

• Use the information shown in the D

IAGNOSTICS dialog box when testing your Cintiq and pen.

ABLET INFO

Note: If a tool button is set to R

ADIAL MENU or OPEN/RUN..., that function will occur when the button is

pressed. In this case you may want to change the button function before testing.

Testing the ExpressKeys and Rocker Ring Tes t i ng a p e n

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TESTING THE EXPRESSKEYS AND ROCKER RING

Use the following procedures to test these features.

1. With the D Rocker Ring position. Be sure to select the pen display you are testing from the T

IAGNOSTICS dialog box open, observe the TABLET INFO column as you test each ExpressKey or

ABLET INFO column.

2. Test the ExpressKeys and Rocker Ring positions by pressing them one at a time. Each time you press a key, position or button, its number is shown next to either the L

EFT BUTTONS or RIGHT BUTTONS category,

depending on which key or position you are testing.

3. When you are done, click the

CLOSE button to exit the dialog box.

Important: Some applications can override and control the ExpressKey or Rocker Ring functions. Consider closing any open applications except the Wacom Control Panel when testing the ExpressKeys or Rocker Ring. For details, see Using applications integrated for tablet control

TESTING A PEN

1. With the DIAGNOSTICS dialog box open, and while observing the POINTING DEVICE INFO column, bring your pen within 5 mm (0.2 inch) of the screen. A value for P

EVICE S/N (serial number) should be displayed. Be sure to select the pen display you are testing from

a D

ABLET INFO column.

the T

2. Move your tool along the pen screen surface. The X and Y D position.

• Press on the screen surface with the tool tip. The S

change. P

RESSURE should change from approximately 0% with no pressure applied to

approximately 100% when full pressure is applied.

• Next, press the side switch without pressing the tip to the tablet. The S

change. For the Pro Pen, do this for both positions of the switch.

ROXIMITY, the DEVICE NAME, DEVICE TYPE, and

ATA values should change to reflect the tool

WITCHES state and PRESSURE value should

WITCHES state should

Pen S

WITCHES states

Airbrush S

WITCHES states

• Press the eraser to the screen. The S

Tip = 1 Side switch (lower position) = 2 Side switch (upper position) = 3 Eraser = 1

Tip = 1 Side switch = 2 Eraser = 1

WITCHES state and PRESSURE value should change. PRESSURE

should change from approximately 0% with no pressure applied to approximately 100% when full pressure is applied.

• For the optional Airbrush, move the fingerwheel forward. The W

HEEL value should decrease to a

value of approximately 0 when the fingerwheel is all the way forward. Move the fingerwheel backward. The W

HEEL value should increase to approximately 1000 when the fingerwheel is all the

way back.

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3. Test tilt for the x-axis by moving the pen from a vertical position toward the right; the X T change from approximately 0 to +60. Now move the tool to the left of vertical; the X T

ILT value should

change from approximately 0 to - 60.

4. Test the tilt for the y-axis by moving the pen from a vertical position toward the bottom of the tablet; the

ILT value should change from approximately 0 to +60. Now move the tool toward the top of the

Y T tablet; the Y T

ILT value should change from approximately 0 to - 60.

5. For the optional Art Pen, test the rotation feature by placing the pen tip on the screen surface and slowing rotating the pen on its axis. The R

6. When you are done, click on the C

LOSE button to exit the dialog box.

OTATION value should change as you rotate the pen.

GENERAL PROBLEMS

No display. • Verify that the Cintiq is turned on and has sufficient battery charge

(the Battery Status LED should be green).

• If the Cintiq is connected to a power source, make sure the LED is amber, indicating that the battery is being charged.

• Restart your Cintiq:

• 1) Hold down the Power button for approximately 5 seconds

2) Wait a few seconds

3) Hold down the Power button for 2-3 seconds

• See also ‘Color quality is inaccurate’ (below).

When a still image is displayed for a long period of time without refreshing the screen, an after-image remains for a short period of time.

Color quality is inaccurate, or the color white does not display as white.

Use a screen saver or other power management feature.

You can use the Intel Graphics & Media Control Panel to adjust color, resolutions, brightness, and other settings for your Cintiq. You can open the Intel Control Panel from the Start screen tile.

If you do not see a tile for the Intel Control Panel, check the Windows Control Panel to make sure it is installed. If it is not installed, you can download the driver for the Intel Control Panel from the Intel web site.

Windows-specific problems Support options

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A device plugged into the Cintiq USB port does not function.

The pen works only in mouse mode, and does not draw or write with pressure sensitivity.

• Test the USB device by plugging it in to another USB port.

• If the USB device still does not function properly, contact the manufacturer for that particular device.

The driver software for the tablet portion of the Cintiq was not installed or did not load properly.

• Make sure the driver software is installed and functioning.

• Make sure the U

SE WINDOWS INK checkbox on the CALIBRATE tab is

unchecked.

• Reinstall the driver software if needed, using the correct driver from the Wacom website.

The pen does not draw or write with pressure sensitivity.

• Some applications require that you turn on the pressure capabilities within the application or selected tool before the pen will respond as a pressure-sensitive tool. Verify that your application supports pressure sensitivity.

• Make sure the U

SE WINDOWS INK checkbox on the CALIBRATE tab is

unchecked.

Clicking is difficult. Open the Wacom Control Panel and go to the P

The pen selects everything or will not stop drawing.

lighter T Open the Wacom Control Panel and go to the P

EEL slider toward FIRM, or select CUSTOMIZE... and increase the CLICK

F T

HRESHOLD setting. If this does not help, see Testing controls and input

IP FEEL.

EN tab. Try using a

EN tab. Move the TIP

tools.

Double-clicking is difficult. • Be sure you are quickly tapping the screen twice in the same place.

Wacom recommends using the side switch to double-click.

• Open the Wacom Control Panel and go to the P Try increasing the T

EEL.

• Set an ExpressKey to D

IP DOUBLE CLICK DISTANCE or using a lighter TIP

OUBLE CLICK.

EN tab.

• Try setting your system to launch programs with a single click. See

Clicking

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The eraser selects everything or will not stop erasing.

You notice a delay at the beginning of pen or inking strokes.

• Open the Wacom Control Panel and go to the E

RASER FEEL slider toward FIRM, or select CUSTOMIZE... and increase

LICK THRESHOLD setting.

the C

RASER tab. Move the

• If this does not help, see Testing controls and input tools

• Open the Wacom Control Panel and go to the P decrease the T

• Make sure the U

IP DOUBLE CLICK DISTANCE.

SE WINDOWS INK checkbox on the CALIBRATE tab is

EN tab and

unchecked.

• Move the T

IP DOUBLE CLICK DISTANCE slider to the OFF position in

order to turn off double-click assist.

You have to press hard with the pen when clicking, drawing, or writing.

• Open the Wacom Control Panel and go to the P

• Move the T decrease the S

IP FEEL slider toward SOFT, or select CUSTOMIZE... and

ENSITIVITY and CLICK THRESHOLD settings.

EN tab.

The pen tip does not function. • Be sure you are using only the pen that came with your product, or

a Wacom accessory pen specified for use with the Cintiq. Other pens may not function properly on the Cintiq.

• Check the Wacom Control Panel P

EN tab and verify that a CLICK

function is assigned to the pen tip.

The pen tip and screen cursor do not properly line up.

Changing the function settings for an input tool has no effect.

Open the Wacom Control Panel and select the C with Calibrating the Cintiq

ALIBRATE tab. Continue

Make sure you change the settings for the tool and application that you are using. See Application-specific settings

and Working with multiple

tools.

The pen side switch does not work.

• Be sure you are using only the pen that came with your product, or a Wacom accessory pen specified for use with the Cintiq. Other pens may not function properly on the Cintiq.

• Be sure to press the side switch when the pen tip is within 5 mm (0.2 inch) of the Cintiq active area. Do this without pressing down on the pen tip.

• In the Wacom Control Panel, verify that the side switch is set to the proper function for the application and tool you are using.

•Check the S

IDE SWITCH MODE. If CLICK & TAP is selected, you will

need to first press the side switch, then touch the pen tip to the pen screen surface in order to perform a click function.

The screen cursor moves but does not jump to the pen tip location when placed on the screen, and it does not follow the pen tip when moving the pen across the display.

When using Cintiq with one or more additional monitors, you cannot use the pen to control

• Make sure the Wacom driver has loaded properly by opening the Wacom Control Panel. If the driver did not load you will see an error message.

• If you have customized the side switch on your pen to toggle between pen mode and mouse mode, make sure that your Cintiq is operating in pen mode.

You can use your pen to control the other monitors in mouse mode. To use mouse mode, first set a pen button to M

ODE TOGGLE.... Then use

the button to toggle between pen mode and mouse mode.

the other monitor(s).

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The line you are drawing does not line up with the location of the screen cursor.

The Cintiq does not go to sleep.

The screen cursor jumps back to the previous position when using touch input.

When working in some applications, the ExpressKeys or Rocker Ring perform a different function than what is set in the Wacom Control Panel.

The ExpressKeys or Rocker Ring do not perform the functions to which they are set.

• To function properly, some applications require that the pen be set to pen mode. Make sure the pen has not mode.

• If you have set the pen to pen mode and the problem still exists, you may have a corrupted preferences file. Follow the instructions in Windows-specific problems preferences file.

When you are not using the pen, remove it from the Cintiq surface so it does not continue to send data and prevent the Cintiq from going to sleep.

When not in use, place the pen in the pen case, or in some other location near the Cintiq. Do not leave the pen on the display, since this may interfere with screen cursor positioning during use with other input devices.

• Some applications can override and control the ExpressKey, Rocker Ring or Windows Button functions. See Using applications

integrated for tablet control.

• If you are using application-specific settings, be sure you have updated the settings for the application you are working with.

Check to be sure that Cintiq is correctly configured for your preferred handedness. See the Handedness setting in The Wacom Desktop

Center.

or Support options to create a new

been toggled to mouse

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WINDOWS-SPECIFIC PROBLEMS

You suspect the Cintiq preferences may be corrupted, or want to make certain that all settings are at their factory defaults.

Use the Wacom Tablet Preference File Utility to work with preferences.

From the Windows 8 Start screen, click the W

ILE UTILITY tile. See Managing preferences.

ACOM TABLET PREFERENCE

Notes:

• It is a good idea to first back up your tablet preferences. In the T

ABLET PREFERENCE FILE UTILITY dialog box, click BACKUP... and

follow the prompts.

• Use the Tablet Preference File Utility to delete the tablet preferences as follows:

Single user

. Under MY PREFERENCES, click REMOVE to delete the

preferences for the current user.

Multiple users

. Under ALL USER PREFERENCES, click REMOVE to delete preferences for multiple users. Administrator rights are required to delete preferences for all users. Relaunch any currently open tablet-aware applications that you may be running.

You can restore tablet preferences that have been backed up by clicking R

ESTORE... under MY PREFERENCES.

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SUPPORT OPTIONS

If you have a problem with your Cintiq and cannot find the answer in this manual, you may find updated information about your problem in the Notes linked to the driver download screen. You can also check the product FAQs (Frequently Asked Questions

A problem may also be solved by downloading a new driver when one is available. See Obtaining software

updates.

Check the Support options on the Wacom website for your region. You may find answers to your questions without having to make a phone call.

If you cannot solve the problem and you think your Wacom product is not working properly, contact the Wacom support staff for the area where your product was purchased. You can find contact information by checking the Wacom website for your region.

When you call, you should have the following information available:

• This manual.

• Serial number. (See the label on the back of the Cintiq.)

• Driver version number. (Click on the Wacom Control Panel A

• Peripheral devices attached to your Cintiq (if any).

• The software application and version you were using when the problem occurred.

• The exact wording of any error message that appeared on your screen.

• What happened and what you were doing when the problem occurred.

• How you tried to solve the problem.

BOUT button.)

You can also contact the Support Center by visiting the Wacom website for your region and completing an Email Inquiry form.

OBTAINING SOFTWARE UPDATES

Wacom periodically updates the tablet software driver to maintain compatibility with new products. If you are having a compatibility problem between the Cintiq and a new hardware or software product, it may be helpful to download a new software driver (when available) from the Internet.

In the Wacom Desktop Center, click on W also visit the Wacom website at www.wacom.com for support and other product drivers or software updates.

ACOM SOFTWARE UPDATE to check for updated drivers. You can

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FREQUENTLY ASKED QUESTIONS

This section provides answers to some of the more commonly asked questions about the Cintiq. To browse more FAQs, visit the Wacom website for your region.

Do the Cintiq pen and touch features work with all applications? The Cintiq supports general input functions in all applications. Pressure sensitivity and eraser functions are

also supported in many graphic applications. Can I use older Wacom input tools with the Cintiq? The pen and screen cursor do not line up. Why? How do I reset my pen and touch preferences to the default settings? Can I delete all pen and touch preferences at one time? What is the best way to clean the Cintiq? How do I change the nib (tip) of my pen? Where can I obtain spare parts and accessories? How do I find the product model and serial number?

Do the Cintiq pen and touch features work with all applications?

The Cintiq supports general input functions in all applications. Pressure sensitivity and eraser functions are also supported in many graphic applications.

Many applications support pressure sensitivity and eraser input from your Wacom product.

Try using your application with the Cintiq to determine if you experience pressure variance when you paint or draw with the pen. Your software manufacturer will be able to provide the best information about which pen input features the application supports.

Can I use older Wacom input tools with the Cintiq?

Pens and accessories are generally specific to each product model. Visit the Wacom website for your region and check the Support and Cintiq product pages for details.

The pen and screen cursor do not line up. Why?

The Cintiq needs to be calibrated. This should be done each time you reinstall the tablet driver or delete the Cintiq preference file. See Calibrating the Cintiq

Add screen control = mouse OR pen OR touch.

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How do I reset my pen and touch preferences to the default settings?

See Managing preferences.

Can I delete all pen and touch preferences at one time?

Yes . S e e Managing preferences.

What is the best way to clean the Cintiq?

See Caring for the Cintiq.

How do I change the nib (tip) of my pen?

See Replacing the pen nib.

Where can I obtain spare parts and accessories?

See Ordering parts and accessories.

How do I find the product model and serial number?

These are labeled on the back of the Cintiq. The model number and serial number are needed for all support requests.

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CARE AND MAINTENANCE

This section provides tips for the care and maintenance of the Cintiq.

Caring for the Cintiq Replacing the pen nib

CARING FOR THE CINTIQ

• Keep pens and the Cintiq screen surface clean. Dust and dirt can stick to the pen and cause excessive wear to the screen surface. Regular cleaning will help prolong the life of your screen surface and pen.

• Keep the Cintiq and pens in a clean, dry place and avoid extremes in temperature. Room temperature is best. To protect your pen, store it in the pen case if you will not be using it.

• The Cintiq and the pens are not made to come apart, except to personalize your pen with a color ring. Otherwise, taking apart the product will void your warranty.

• You should not attempt to access, service or replace the Cintiq’s battery. If you have problems with your battery, please contact Wacom Support. See Battery status and Operation

• Take care to never spill liquids onto the Cintiq or the pen. Be especially careful not get the display, Rocker Ring, ExpressKeys, or pen buttons and pen tip wet, as they contain sensitive electronic parts that will fail if they are exposed to liquids.

• Avoid scratching the screen by replacing your pen nibs frequently. When the nibs are worn or pointed they can damage your Cintiq. See Replacing the pen nib

• To clean the Cintiq casing or pens, use a soft, damp cloth; you can also dampen the cloth using a very mild soap diluted with water. Do not use paint thinner, benzine, alcohol, or other solvents to clean the product casing or pen.

• To clean the screen, use an anti-static cloth or a slightly damp cloth. When cleaning, apply only a light amount of pressure, and do not make the screen surface wet. Do not use detergent to clean the screen, as this may damage it. Damage of this kind is not covered by the manufacturer’s warranty.

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Choking hazard. Prevent children from swallowing the pen nib or side switch. The pen nib or side switch may accidentally be pulled out if children are chewing on them.

Warning

Nib Replace when 1 mm

(0.04 inch) or less.

REPLACING THE PEN NIB

The pen nibs will wear with normal use. To protect your Cintiq from damage and for best performance, periodically replace your pen nibs.

1. To replace your pen nib, use the nib removal tool, a pair of tweezers, needle-nosed pliers, or similar instrument to pull the nib straight out of the pen.

2. Use the same tool to grasp the new nib and place it into the end of the pen.

3. Slide the end of the new nib straight into the barrel of the pen. Firmly push the nib until it stops.

For replacement parts, see Ordering parts and accessories

Important:

• When not in use, place the pen in the pen case, or lay it flat on your desk.

• When the optional Airbrush is not in use, lay it flat on your desk.

• To maintain the sensitivity of your input tools, do not store them in a container where they will rest

on their tip or eraser. Improper storage may damage the pen tip pressure sensor(s).

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OTHER USEFUL INFORMATION

This section includes information and instructions on the topics listed below.

Uninstalling Cintiq Managing preferences Installing multiple tablets Using applications integrated for tablet control Importing expert settings Product information Ordering parts and accessories

UNINSTALLING CINTIQ

It is unlikely that you will ever need to remove the Wacom driver software from your Cintiq. However, if it becomes necessary, follow the procedure below to uninstall the driver.

Important: When you remove the Wacom driver software, Windows 8 will not be affected. However, your Cintiq will no longer function as a graphics tablet. You will need to reinstall the latest driver to restore your Cintiq’s functionality.

1. From the standard desktop screen, select the Settings icon in the Charms bar, and then Windows Control Panel.

2. From the Windows 8 screen, swipe up from the bottom of the screen to display the Task bar, then select Apps from the bottom right corner. From the Apps screen, select Control Panel.

3. Choose U

4. Select Wacom Tablet and click on the R

To reinstall the Wacom driver after uninstalling:

1. From the Wacom Desktop Center, click on Wacom Software Update, then Update Driver. The browser will open to the Support page of the Wacom website. If no new driver is available, you will see a message stating that all software is up to date.

2. Click on D

3. Select your Tablet Model and Operating System from the dropdown menu.

4. Click

5. Click S

NINSTALL A PROGRAM or ADD OR REMOVE PROGRAMS.

EMOVE button.

RIVERS.

DOWNLOAD.

AVE to copy the driver to your Cintiq.

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MANAGING PREFERENCES

Use the Wacom Tablet preferences utility to manage your Cintiq preferences for single or multiple users.

1. Close any open applications.

2. From the Windows 8 Start screen, click the W the Windows 8 standard desktop, select the Windows icon in the Charms bar to access the Start screen.

Set your preferences in Windows 8 as follows:

• Carefully follow any prompts that may appear

• To back up your preferences, click B

ACKUP... under MY PREFERENCES.

• To restore preferences that you had previously backed up, click R

• To remove preferences for the current user, click R

• To delete preferences for multiple users, click R Note: Administrator rights are required to delete preferences for all users.

• Relaunch any currently open tablet-aware applications that you may be running.

ACOM TABLET PREFERENCE FILE UTILITY tile. If you are using

ESTORE... under MY PREFERENCES.

EMOVE under MY PREFERENCES.

EMOVE under ALL USER PREFERENCES.

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Select a pen display or tablet icon for which to customize tool and application settings. Settings can only be viewed or changed for an attached pen display or tablet.

INSTALLING MULTIPLE TABLETS

Any Cintiq or tablet that has been detected on your system will appear as an icon within the Wacom Control Panel T

To add a new pen display or tablet, connect it to the Cintiq. The system will automatically find the pen display or tablet and initialize it. An icon for the pen display or tablet will then appear in the Wacom Control Panel.

Important: When adding additional pen display units or tablets on Windows systems, the eraser function may not work in some applications when using the additional pen display(s) or tablet(s). The eraser function will continue to work correctly on applications already running on the Cintiq.

To remove one of multiple pen displays or tablets from the driver, select the pen display or tablet to be deleted and click on the [ – ] button next to the T

ABLET list.

USING APPLICATIONS INTEGRATED FOR TABLET CONTROL

Some software applications may be designed to directly control ExpressKey or Rocker Ring functions. When working in an application that has been integrated in this manner, the ExpressKeys or Rocker Ring may perform differently than the function that is set in the Wacom Control Panel.

• When an ExpressKey is overridden by an application, the ExpressKey setting will automatically update, using either “Application Defined” or the new function name. Some or all of the ExpressKeys, the Rocker Ring, or the Windows Button may be overridden, depending on the application.

• An integrated application will control the ExpressKeys, Rocker Ring or Windows Button only when that application is active and in the foreground. When you close the application or select a new application pane to work in, your Wacom Control Panel settings are returned to their previous state.

• To review ExpressKeys, Rocker Ring, or pen function settings for the current or selected application, set an ExpressKey to S

Applications that have been integrated in this manner will typically provide you with the opportunity to optout or disable this functionality when first using your Wacom product with the application. See the documentation provided with your application for any specific details on functionality and how to customize or disable this feature.

If an automatic prompt or the application’s documentation do not describe how to disable this behavior, you can use the Wacom Control Panel to create Application-specific settings of the integrated application. See also Managing preferences

Important: If an application-specific setting has been created for an integrated application, setting an ExpressKey function to A the function.

ETTINGS and press the key at any time.

that will override the behavior

PPLICATION DEFINED will still allow the integrated application to control

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IMPORTING EXPERT SETTINGS

The import expert settings feature enables you to import customized Wacom Control Panel settings that have been specified in an XML (Extensible Markup Language) file.

Some software developers may create custom settings files which are specifically designed to provide optimum performance when using your Wacom product with their applications.

Each XML file may include customized settings for one or more applications. These settings may apply to the ExpressKeys or Rocker Ring, Radial Menu, or pen button and eraser functions.

Visit the Wacom website for your region to choose from a variety of custom settings files that may be available for your product.

To import expert settings:

1. Choose an XML file with settings for use with a particular application. Double-click on your file selection.

2. Read and follow the instructions in the confirmation dialog.

• The utility will import settings for one or more applications. Any previous settings for those

applications may be overridden.

• You are encouraged to back up any existing Wacom Control Panel settings before importing the

expert settings.

• You can cancel, or continue to import the settings.

3. When you choose to import settings, only the settings specified in the XML file will be imported. Any corresponding settings will be overridden with the new values. All other existing settings will remain unchanged.

4. After the import process is completed you will have an opportunity to view the new settings within the Wacom Control Panel.

PRODUCT INFORMATION

To learn more about your Cintiq, visit the Wacom website for your region. You can also discover which software applications are currently tablet-enhanced to support the pressure sensitivity and other special functionality of your Cintiq by searching software applications.

USA, Canada, Central and South America https://store.wacom.com/us

Europe, Middle East and Africa www.wacom.eu

Japan www.wacom.com

Asia Pacific (English) www.wacom.asia

China (Simplified Chinese) www.wacom.com.cn

Hong Kong (Traditional Chinese) www.wacom.com.hk

Korea www.wacom.asia/kr

Taiwan www.wacom.asia/tw

Thailand www.wacom.asia/th

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PRODUCT SPECIFICATIONS

Specifications for your Cintiq are provided in the Important Product Information document included with your driver installation.

WARRANTY SERVICE IN THE U.S.A. AND CANADA

The full product warranty and licensing agreement is provided in the Important Product Information guide that is included on your driver installation.

To obtain Warranty service within the U.S. or Canada contact:

Wacom Support Center Phone: 1.360.896.9833 Email Inquiry form: http://www.wacom.com/support/email.cfm

WARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADA

For products purchased or used outside the United States and Canada, the warranty period may be determined by regional requirements. The warranty period for your pen display is described on the Support page of the Wacom web site for your region, or contact Wacom Support.

Wacom Support in Asia Pacific (except Japan and China):

Detailed Asia Pacific Limited Warranty policy and product registration may be found online at http://www.wacom.asia.

To obtain technical support or Warranty service within Southeast Asia, Oceania and Taiwan, please contact Wacom Support.

Phone numbers can be found here: http://www.wacom.asia/customer-care. Should you have any questions about this Agreement, or if you desire to contact Wacom for any reason, please

contact in writing:

IN NORTH AND SOUTH AMERICA CONTACT: IN JAPAN CONTACT:

Wacom Technology Corporation Wacom Co., Ltd.

1311 SE Cardinal Court Sumitomo Fudosan Shinjuku Grand Tower 31F

Vancouver, Washington 98683 8-17-1 Nishi-Shinjuku, Shinjuku-ku

U.S.A. Tokyo, 160-6131, Japan

IN ASIA PACIFIC CONTACT:

Wacom Co., Ltd. Wacom China Corporation

Asia Pacific Office 1103, Beijing IFC West Tower

Sumitomo Fudosan Shinjuku Grand Tower 31F No. 8 Jianguomenwai Street

8-17-1 Nishi-Shinjuku, Shinjuku-ku Chaoyang District

Tokyo, 160-6131, Japan Beijing, 100022, China

IN MAINLAND CHINA (EXCEPT HONG KONG) CONTACT:

E-mail: support@wacom.com.cn

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ORDERING PARTS AND ACCESSORIES

For a list of available parts and accessories, visit the Wacom website for your region.

You can also do the following:

• In the USA or Canada http://direct.wacom.com (USA only).

•In Europe dealer, distributor, or technical support using the appropriate number for your region.

•In Japan support using the appropriate number for your region.

• In Australia, Singapore, Taiwan and Korea www.BuyWacom.com.sg, www.BuyWacom.com.tw and www.BuyWacom.co.kr, respectively.

• In other countries

Some parts and accessories may not be available in all regions.

, call +49 (0)180.500.03.75, or visit http://shop.wacom.eu. You can also contact your local

, visit http://store.wacom.jp. You may also contact your local dealer, distributor, or technical

, call 1.888.884.1870 (toll-free) or visit Wacom’s website at

, please visit: www.BuyWacom.com.au,

, please contact your local dealer or distributor.

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GLOSSARY

Active area. The area of the Cintiq where your tools are detected.

Application-specific settings applications. The Wacom Control Panel enables you to customize a tool to behave uniquely in different applications. Application-specific settings

Click force

Double-click assist the size of the double-click distance.

Double-click distance clicks and still be accepted as a double-click. Increasing the double-click distance makes double-clicking easier, but may cause a delay in brush strokes in some graphics applications.

Eraser-aware application These applications take advantage of the eraser in different ways, depending on what makes sense for the application.

ExpressKeys

Fingerwheel

Hardware control buttons

Journal. A Microsoft Windows application that electronically simulates a physical journal pad, but with the advantages of digital note taking. For example, you can create quick sketches and jot handwritten notes that can be converted to text and sent on to colleagues for digital mark-up. Journal includes a variety of pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser end of your Wacom pen. Additionally, your handwritten content is searchable within Journal.

. Light-Emitting Diode. Used as pen display indicator light(s).

LED

Modifier ExpressKeys to simulate a modifier key.

Mouse acceleration mode.

Nib

. The replaceable pen tip.

. The amount of force you must apply to the pen tip for a click to occur.

. A function of the Wacom Control Panel that makes it easier to double-click by setting

. The maximum distance (in screen pixels) that the screen cursor can move between

. The customizable control keys located on the Cintiq. See using the ExpressKeys.

. The control wheel on the optional Airbrush.

. Modifier keys include SHIFT, ALT, and CTRL. You can customize your Cintiq tool buttons or

. A setting that allows you to adjust the screen cursor acceleration when using mouse

. Cintiq tool and Cintiq settings that have been customized for individual

are in effect whenever you use the application.

. A software application that has built-in support for the pen eraser.

. The function buttons on the Cintiq. See Button functions.

Contents

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Contents Index

No parallax. The pen tip and screen cursor are aligned.

Parallax effect caused by screen glass. Note how the position of the pen tip and screen cursor are not aligned.

Parallax

. The angular distortion of an object’s position when viewed through glass or other medium. You must calibrate the Cintiq to compensate for this effect, and to align the screen cursor with the position of the pen on the screen. See Calibrating the Cintiq

Pen mode

. A method of positioning the screen cursor. Wherever you place your input tool on the Cintiq, the

screen cursor will jump to the corresponding point on the screen. This is known as absolute positioning, and is the default setting for the pen. Pen mode allows you to quickly position the screen cursor without having to first find it and then move it across the screen.

Pixel

. The smallest unit of measure on your screen.

Pressure sensitive

. A quality of the Wacom pen tip and eraser that senses the amount of pressure being applied. This is used to create natural-looking pen, brush, and eraser strokes in applications that are pressure sensitive.

Pressure-sensitive application

Proximity See also Pen features

Radial Menu

. The height above the Cintiq active area where the input tools are detected.

. A hierarchical menu (in radial format). Each level of the menu consists of eight menu slices

. Any application that supports pressure-sensitive input.

which may contain various features and options to choose from. You can customize the buttons of your input tools or Cintiq to display this menu.

Screen cursor

. The pointer on the screen. Screen cursors come in different shapes (such as an I-beam,

arrow, or box), depending on which application you are running.

Tablet PC Input Panel (TIP)

. The Microsoft Windows Tablet PC Input Panel enables you to use your Wacom pen to create handwritten notes or work with an on-screen keyboard. The Input Panel dynamically converts your handwriting to text. The information you create can then be inserted into other documents, spreadsheets, or illustrations.

Tilt sensitive

. A quality of the pen tip and eraser that senses the amount of tilt between the tool and tablet.

This is used to create natural-looking pen, brush, and eraser strokes in applications that are tilt sensitive.

USB

. Universal Serial Bus. A hardware interface standard for connecting additional devices.

Wintab

. An interface standard used by Windows applications for receiving tablet information. Cintiq

supports all Wintab-compatible applications under Windows.

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INDEX

About the manual 4 Accessories

ordering 67 Adding a new tool 48 Applications, integrated for tablet control 64 Application-specific settings

changing settings 48

creating 47

removing 48

working with 46 Autorotate switchj 12 Button functions 38 Calibrating, pen display 26 Care and maintenance 60 Cintiq

Control Panel overview 24

customizing 23

front view 7

incline, adjusting 9

pen features 15

the multi-touch experience 20

uninstalling 62 Cintiq stand

adjusting incline 9 Control panel

lists 25

overview 24

tabs 25 Controls, testing 49 Cooling vents 12 Customizing 23

eraser feel 29

ExpressKeys 32

pen 27

Radial Menu 45

tilt sensitivity 31

tool buttons 30 Digital ink, capabilities in Windows 18 Double-click, adjusting 28 Eraser feel, customizing 29

Eraser pressure setting, advanced 29 Ergonomics 12 Expert settings, importing 65 ExpressKeys

using 19 FAQs (Frequently Asked Questions) 58 Front view, Cintiq 7 Functions, button 38 General problems 52 General problems, troubleshooting 53 Getting Started 11 Glossary 68 Incline, adjusting 9 Information, product 65 Input tools, testing 49 Maintenance and care 60 Manual, about 4 Monitors, using Cintiq with others 22 Multiple tablets, installing 64 Multiple tools, working with 48 Multi-touch

adjusting touch speed 21

customizing 20

navigating with 20

options 20

setting navigation features 21

speed, adjusting 21

testing touch 22

the experience 20 Navigation, customizing for multi-touch 21 New tool, adding 48 On-screen controls

assigning panels 35

customizing 37

managing 37

Screen Key 37

Screen Touch Strip 37 Ordering, parts and accessories 67 Orientation

Autorotate switch 12

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Parts

ordering 67

Pen

customizing 27 eraser 15 holding 16 nib, replacing 61 positioning with 17 pressure sensitivity, working with 17 side switch 15 testing 51 tilt, drawing with 17 tip 15 using 16

Pen display

calibrating 26 Pen nib, replacing 61 Pens, optional 27 Positioning, with pen 17 Preferences, managing 63 Pressure sensitivity, working with 17 Product information 65 Radial Menu

customizing 45

using 45 Rocker Ring 19 Settings

changing for specific application

and tool 48

removing 48 Settings and Express View 23 Software

updates 57 Specifications

product 66 Tablet, renaming in Tablet list 48 Technical support, options 57 Te st in g

controls 49

ExpressKeys, Rocker ring 51

input tools 49

multi-touch 22

pen 51 Testing the Rocker Ring and Home Button 51

Tilt

drawing with 17

sensitivity, customizing 31 Tip feel, adjusting 28 Tip pressure setting, advanced 29 Tool buttons, customizing 30 Troubleshooting

general problems 53

testing controls 49

testing input tools 49

Windows-specific problems 56 Uninstalling 62 Using

ExpressKeys, Rocker ring and Windows

button 19 multi-touch 20 pen 16

Wacom Desktop Center 12 Warranty 66 Windows-specific problems,

troubleshooting 56

Work area, setting up 12

Contents

Index

WACOM CintiQ - Companion User Manual

TABLE OF CONTENTS

ABOUT THE MANUAL

ABOUT THE CINTIQ COMPANION

FEATURES

PARTS AND ACCESSORIES

UNPACKING

FRONT VIEW

REAR AND SIDE VIEWS

ADJUSTING THE STAND

OPERATING SYSTEM

BATTERY STATUS AND OPERATION

GETTING STARTED

SETTING UP YOUR WORK AREA

THE WACOM DESKTOP CENTER

PEN FEATURES

USING THE PEN

HOLDING THE PEN

POSITIONING

CLICKING

ERASING

DRAGGING

SIDE SWITCH

WORKING WITH PRESSURE SENSITIVITY

DRAWING WITH TILT

PEN AND DIGITAL INK CAPABILITIES IN WINDOWS

USING THE EXPRESSKEYS, ROCKER RING, AND WINDOWS BUTTON

THE MULTI-TOUCH EXPERIENCE

NAVIGATING WITH MULTI-TOUCH

CUSTOMIZING MULTI-TOUCH

SETTING MULTI-TOUCH OPTIONS

TEST I NG MULTI- TOUCH

WORKING WITH MULTIPLE MONITORS

CUSTOMIZING YOUR CINTIQ

VIEWING SETTINGS AND EXPRESS VIEW

CONTROL PANEL OVERVIEW

CALIBRATING THE CINTIQ

CUSTOMIZING THE PEN

ADJUSTING TIP FEEL AND DOUBLE-CLICK

ADJUSTING ERASER FEEL

ADVANCED TIP AND ERASER PRESSURE SETTINGS

CUSTOMIZING PEN BUTTONS

CUSTOMIZING TILT SENSITIVITY

CUSTOMIZING THE EXPRESSKEYS AND ROCKER RING

ON-SCREEN CONTROLS

CREATING SCREEN KEYS OR SCREEN TOUCH STRIPS

CUSTOMIZING SCREEN KEYS OR SCREEN TOUCH STRIPS

ASSIGNING PANELS TO EXPRESSKEYS OR ROCKER RING BUTTONS

USING SCREEN KEYS OR SCREEN TOUCH STRIPS

CHANGING THE APPEARANCE OF ON-SCREEN CONTROLS

MANAGING ON-SCREEN CONTROLS

BUTTON FUNCTIONS

USING AND CUSTOMIZING THE RADIAL MENU

APPLICATION-SPECIFIC SETTINGS

CREATING AN APPLICATION-SPECIFIC SETTING

CHANGING APPLICATION-SPECIFIC SETTINGS

REMOVING APPLICATION-SPECIFIC SETTINGS

WORKING WITH MULTIPLE TOOLS

RENAMING THE TABLET IN THE TABLET LIST

TROUBLESHOOTING

GENERAL FUNCTION

TESTING CONTROLS AND INPUT TOOLS

TESTING THE EXPRESSKEYS AND ROCKER RING

TESTING A PEN

GENERAL PROBLEMS

WINDOWS-SPECIFIC PROBLEMS

SUPPORT OPTIONS

OBTAINING SOFTWARE UPDATES

FREQUENTLY ASKED QUESTIONS

CARE AND MAINTENANCE

CARING FOR THE CINTIQ

REPLACING THE PEN NIB

OTHER USEFUL INFORMATION

UNINSTALLING CINTIQ

MANAGING PREFERENCES

INSTALLING MULTIPLE TABLETS

USING APPLICATIONS INTEGRATED FOR TABLET CONTROL

IMPORTING EXPERT SETTINGS

PRODUCT INFORMATION

PRODUCT SPECIFICATIONS