WACOM CintiQ - 24HD Touch Instruction Guide

Contents

Index

User’s manual

Cintiq 24HD touch (DTH-2400) Cintiq 24HD (DTK-2400) Setting up Using the display stand Using the pen Customizing the pen Navigating with multi-touch Customizing multi-touch Using the pen display Customizing the pen display Using the Radial Menu Application-specific settings FAQs Troubleshooting

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Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual.

The above year indicates when this manual was prepared. However, the date of release to the users of the “manual” is simultaneous with the introduction into the market of the applicable Wacom product.

Cintiq and Wacom are registered trademarks of Wacom Co., Ltd. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United

States and/or other countries. Microsoft, Windows, and Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, the Apple logo, and Mac are trademarks of Apple, Inc., registered in the U.S. and other countries.

Any additional company and product names mentioned in this documentation may be trademarked and/or registered as trademarks. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use of these products.

ExpressKey is a registered trademark of Ginsan Industries, Inc., and is used with permission.

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TABLE OF CONTENTS

About the manual 5 UNPACKING YOUR CINTIQ 6

Unpacking your product 6 Box contents 8

SETTING UP YOUR CINTIQ 10 System requirements 10 Step 1: Hardware installation 11 Step 2: Software installation 14

GETTING TO KNOW YOUR CINTIQ 15 Pen display features 15

Front view, Cintiq 24HD touch 16 Rear view 17 Front view, Cintiq 24HD 18

Pen features 19 USING THE CINTIQ DISPLAY STAND 20

Display stand features 21 Display stand location 22 Adjusting display height and incline 25 Using a keyboard with Cintiq 27 Cable replacement 28

WORKING WITH YOUR CINTIQ 31 Setting up your work area 32 Configuring Cintiq for handedness 33 Using the Grip Pen 34

Holding the pen 35 Positioning 36 Clicking 36 Dragging 37 Using the side switch 37 Working with pressure sensitivity 37 Drawing with tilt 38 Erasing 38

Pen display controls 39

Using the hardware control buttons 41 Using the ExpressKeys 42

Using the Touch Rings 44 Working with multiple monitors 45 Adjusting the display 46

Factory presets, auto-sync, and user settings 46

On Screen Display (OSD) settings 47

OSD controls, Cintiq 24HD touch 48

Brightness/Contrast controls 48 Auto Adjust (analog input only) 49 Image controls 49 Color control systems 51 Tools 5 2 Menu tools 53 ECO Information 54 Information 55 OSD Warning 55 Using the Picture Mode function 55

Advanced OSD 57 OSD controls, Cintiq 24HD 67 Power saving 69

THE MULTI-TOUCH EXPERIENCE WITH CINTIQ 70 Navigating with multi-touch 71 Customizing multi-touch 79

Setting multi-touch options 80 Choosing standard multi-touch functions 81 Choosing custom multi-touch functions 82 Disabling multi-touch 83

Testing multi-touch 84 CUSTOMIZING YOUR CINTIQ 85

Manage your control panel settings 86 Control panel overview 87 Calibrating the pen display 89

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Customizing the pen 90

Adjusting tip feel and double-click 91 Adjusting eraser feel 92 Advanced tip and eraser pressure settings 92 Customizing tool buttons 93 Customizing tilt sensitivity 94

Customizing pen display functions 94

Customizing the ExpressKeys 95

Customizing the Touch Rings 96 Button functions 97 Using and customizing the Radial Menu 104 Working with Display Toggle 105 Application-specific settings 106

Creating an application-specific setting 107

Changing application-specific settings 108

Removing application-specific settings 108 Working with multiple tools 109 Renaming the tablet in the tablet list 110

TROUBLESHOOTING 111 Testing Cintiq 112 Testing controls and input tools 114

Testing the hardware control buttons 115

Testing the ExpressKeys 115

Testing the Touch Rings 115

Testin g a pen 116 Display troubleshooting 117

General display problems 117

VGA problems 120

Pen tablet troubleshooting 121

General problems 121 Pen problems 123 Multi-touch problems 126 Windows-specific problems 127

Mac-specific problems 128 Technical support options 130 Obtaining software updates 131

FREQUENTLY ASKED QUESTIONS 132 CARE AND MAINTENANCE 134

Caring for Cintiq 134 Replacing the pen nib 135

OTHER USEFUL INFORMATION 137 Removing Cintiq from the display stand 138 Mounting Cintiq on the display stand 141 Using an alternate mount or stand 144 Uninstalling Cintiq 145 Managing preferences 146 Installing multiple tablets 147 Using applications integrated for tablet control 148 Importing expert settings 149 Pen and digital ink capabilities in Windows 150 Product information 151 Ordering parts and accessories 152 Available parts and accessories 152

GLOSSARY 153 INDEX 156

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ABOUT THE MANUAL

This manual provides quick access to information about your Cintiq 24HD or Cintiq 24HD touch. The information is common to Windows and Mac computers. Windows screen captures are shown unless

otherwise noted.

• Go directly to table of contents

• Use the navigation controls to move through the manual.

Go to table of contents. Page back, or page forward.

Go to index. Go back to previous view.

or index topics by clicking on them.

Go to front page.

Go to topic. Topic continued.

• Use your .pdf viewer zoom-in tool to increase the size of the manual on your display screen. See the viewer application help for information on any additional tools that help you use and print the manual.

MALL CAPITAL LETTERS are used to identify the names of keyboard keys, dialog boxes, and control panel

•S options.

• Be sure to see also the Important Product Information guide for Cintiq, located on the Installation CD. The guide includes product safety precautions, specifications, and your license agreement.

• The following information is not included with this product: information about your specific computer hardware or operating system, or information about your application software. Your best source for this information is the set of manuals and discs that came with your hardware, operating system, or application.

Wacom’s philosophy is to continually improve all of its products. As a result, engineering changes and improvements are made from time to time. Therefore, some changes, modifications, and improvements may not be covered in this manual.

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• Fully raise the display and support arms to a vertical position where they will lock in place.

• Locate the incline levers on each side of the unit. Grasp the pen display on both sides at approximately the same height as the levers.

• Use your fingertips to gently squeeze the upper levers. As you squeeze, gently rotate the display to a flat position.

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UNPACKING YOUR CINTIQ

Your Cintiq 24HD interactive pen display comes pre-assembled with the pen display mounted on the Cintiq display stand. The product parts and accessories are packed together in the accessories box. To avoid damage, see the instructions on the following pages before setting up and using Cintiq.

Unpacking your product Box contents

UNPACKING YOUR PRODUCT

Carefully unpack and place all items on a stable surface.

1. Open the box cover

• Remove the plastic joiners from the lower corners of the product box. Then lift away the upper portion of the box.

• Fold open the lower side flaps.

• Remove the accessory parts box.

• Move the cabling to the side of the box and lift away the cabling enclosure.

• Remove the side packing blocks and any other packing materials from around the interactive pen display and stand.

2. Lock the display in place

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Warning

Request assistance from another person or persons when removing, lifting, or moving this product. Physical damage or personal injury may result from a single person attempting to lift or carry this product.

Use care not to let the pen display fall backward. Doing so may cause personal injury or damage to your product. Request assistance from another person if needed.

Avoid catching your finger in the gaps of the movable portions of the stand. Locate the cables on top of the stand base, and ensure they do not hang free. Tripping over loose cables

can cause physical damage or personal injury. Do not lift by the incline levers or upper portion of the support arms. Improper operation may lead to

physical injury or damage to the stand. Avoid catching your finger in the gaps of the movable portions of the stand.

Place your product completely and securely on a level, stable surface. Do not allow any portion of the display stand base to protrude from the installation surface. Otherwise, Cintiq may fall and cause physical damage or personal injury.

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3. Carefully remove Cintiq from the box

. Holding the lower part of the display support arms near the

display stand base, lift and move this product while also supporting the base of the stand.

Important: Do not attempt to lift Cintiq by yourself. Each person should use both hands to securely grasp the product. The assembly is heavy. Work together, and lift carefully.

4. Place the Cintiq assembly in a stable position on your desktop or other work surface so that it will not tip or fall. See display stand location

5. When in place, use the incline levers to rotate the display back to a vertical position.

6. Inventory your box contents

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Pen, with personalization rings To personalize your pen, unscrew

the tip cone and replace the ring with a different color.

Pen stand

AC power adapter and cable

Cintiq 24HD interactive pen display & Cintiq display stand, pre-assembled

(DVI-D, DisplayPort, and USB cables are pre-installed. DisplayPort cable is stored within the Cintiq display stand.)

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BOX CONTENTS

After unpacking your product, ensure the box contents are complete.

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Notes:

DVI-I to VGA cable

(DVI-D, DisplayPort, and USB cables

are pre-installed. DisplayPort cable is

stored within the Cintiq display stand.)

Installation CD Includes the software driver and Important Product Information guide.

Quick Start Guide

and

Warranty

Pen grip, wide bodied May not be included in some product configurations.

Spacers, qty 3, for VESA mount

Screws, qty 6, for VESA mount

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Some configurations may include additional CDs or DVDs containing application software. To install, see the instructions for those CDs or DVDs.

Save the packing materials and package box for use when shipping or storing Cintiq. When packing Cintiq for transport, adjust incline to a flat position. Always pack Cintiq in the original

containers and protective cushions.

Before installing, take some time to learn about your Cintiq interactive pen display

and Cintiq display stand.

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SETTING UP YOUR CINTIQ

Your Cintiq 24HD interactive pen display functions as both a display and a pen tablet. Follow the instructions below to complete the hardware and software installation.

System requirements Step 1: Hardware installation Step 2: Software installation

SYSTEM REQUIREMENTS

Make sure your computer meets the following minimum system requirements:

•PC

Cintiq 24HD touch Available USB port and CD-ROM drive.

Cintiq 24HD DVI, DisplayPort, or VGA port. Available USB port and CD-ROM drive.

: Windows 7, Vista (SP2 or later), XP (SP3 or later). 32 or 64-bit configurations.

: Windows 7 or later. 32 or 64-bit configurations. DVI, DisplayPort, or VGA port.

•Mac

Cintiq supports digital (DVI or DisplayPort) and analog (VGA) video signals. For optimum performance, connect Cintiq to a digital video card. VGA connection is not recommended as the display quality will not be as good as with a digital connection.

Notes:

. OS X, v10.5.8 or later. Intel-based platforms only are supported. DVI, DisplayPort, or VGA port,

or appropriate Mini DisplayPort to DVI adapter. Available USB port and CD-ROM drive.

You may be able to set up Cintiq as a mirrored, extended, or independent display. When working with more than one monitor, Cintiq will map to the monitors based upon how your system is configured. By default, if you are in mirror mode, the pen display will map to the entire space on each monitor. See your hardware and operating system documentation for details on configuring your system for use with multiple monitors.

A Display Toggle toggle the screen cursor between Cintiq and your other displays.

function is available for use with multiple display systems. This enables you to

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DVI-I

DVI-D

DisplayPort

VGA

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STEP 1: HARDWARE INSTALLATION

In this step, install the video, USB, and power cables.

Important: Never connect or disconnect the video or power cables while your computer or pen display are powered on. This can damage the display or video card.

1. Turn off your computer.

2. Determine if your computer has a digital (DVI or DisplayPort) or analog (VGA) port. If your computer has only one video port, unplug your previous monitor or add a second video card. For best results, connect Cintiq to a DVI-D or DisplayPort card.

3. Follow the below instructions for your video port. Make sure to tighten any connector thumbscrews. See – A – in the connection diagram

For DVI operation, use the DVI-D video cable connector located at the base of the Cintiq display stand. Connect the cable to the DVI port located on your computer video card.

Cintiq can be connected to either a DVI-D or a DVI-I card.

For DisplayPort operation of the display stand. Access the DisplayPort cable by removing the rear cover from the display stand. See cable replacement

Connect the DisplayPort cable to your computer video card.

For VGA operation the provided DVI-I to VGA cable. See cable replacement

If connecting to a Mac Mini DisplayPort adapter cable, such as those offered by Kanex, Apple, or other manufacturers. Check with your local product retailer or an online outlet for availability.

Connect the adapter between the Cintiq DVI-D cable connector and your Mac.

, you will need to completely remove the DVI-D cable and replace it with

, use the DisplayPort cable. The cable is located within the base

for details.

, you will need to obtain an appropriate DVI

4. Using the USB cable located at the base of the Cintiq display stand, connect to an available USB port on your computer or USB hub attached to your computer. See – B – in the connection diagram

5. Connect the power adapter to the display stand extension cable for power. See – C – in the

connection diagram

6. Connect the adapter power cable and plug into an AC outlet. See – D – in the connection diagram

7. Turn on the pen display. The power LED will glow orange.

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– A – DVI-D, DisplayPort, or DVI-I to VGA

Video card: DVI, DisplayPort, or VGA

– C – DC input. Connect to

display stand extension cable.

– D – Power adapter

Caution

Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on. This can damage the display or computer video card.

Only use a power adapter specified for use with your pen display. Use of an improper power adapter may damage the pen display.

For optimum performance, the display refresh rate should use a vertical frequency of 60 Hz. Make sure the refresh rate does not exceed the maximum vertical frequency (85 Hz) that Cintiq can support. See the Important Product Information guide for specifications.

Connection cables are pre-installed.

•DVI-D

. Connector located at display stand base.

•DisplayPort

. Remove cover to access cable. See cable replacement.

•VGA

. Requires removal of DVI-D cable and replacement with the provided

DVI-I to VGA cable. See cable replacement

•USB

. Connector located at display stand base.

– B – USB

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Cintiq cabling diagram

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8. Turn on your computer. The interactive pen display will automatically install as a default monitor.

9. As necessary, configure the display control panel settings for the proper size and color resolution. For best results, set Cintiq to the maximum (native) resolution of 1920x1200. See the Important Product Information guide located on the Installation CD for details about resolution sizes that can be used with Cintiq. The display size and color resolution may be constrained by the capabilities of your video card. To fine-tune, see adjusting the display

Windows

: If you are using Cintiq as a secondary display, you may first need to enable Cintiq in your

display properties control panel.

After the LCD monitor portion of the installation is working to your satisfaction, move on to step 2: software

installation.

Notes:

Each LCD panel is produced under very stringent quality standards. Production techniques cannot guarantee an absolutely perfect display. Wacom does not allow any pixel to be always white. A small number of subpixels are allowed to show a wrong color for some parts of the color spectrum. See the Important Product Information guide for more information.

If an image has fine striping (such as screen stripes), it may appear to flicker or display a moiré pattern.

Do not apply excessive pressure on the display screen surface, it may cause the appearance of a moiré or pooling pattern. If this occurs, use less pressure on the display screen when working with the pen.

When a still image is displayed for a long period of time, an after-image may remain for a short time. To prevent this, use a screen saver or other power management feature.

To extend the life of the pen display backlight, set your computer’s power management to turn off the display when not in use for extended periods of time.

Your eyes may feel more comfortable if you reduce the display screen brightness when working with Cintiq for extended periods of time. This will also extend the life of the backlight and reduce the heat felt on the display screen surface.

Some models may include a color profile on the Installation CD. To activate for use with Cintiq, first identify Cintiq as a pen display in the system display settings control panel. Then select the Cintiq profile in the color management control panel. For details, see the color management information in your operating system and application documentation.

For troubleshooting tips, see troubleshooting

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STEP 2: SOFTWARE INSTALLATION

Save your work and close all open applications. Temporarily disable any virus protection programs.

1. Insert the Installation CD into your computer’s CD-ROM drive. If the software installer menu does not automatically display, double-click on the I also download and install the latest software driver from the Wacom web site for your region.)

2. Click I

NSTALL TABLET and follow the prompts to install the driver software.

3. Reactivate your virus protection program.

4. After completing the software installation, make sure you can use your pen on the Cintiq display screen to move the screen cursor.

When you place the pen tip on the display screen, the screen cursor should immediately jump to a corresponding position approximately beneath the pen tip. Lift the pen tip and place it on the display screen surface in a different location. The screen cursor should again jump to the new position. This is known as absolute positioning, and enables you to position the screen cursor without having to drag your pen across the display screen surface. If your product model supports multi-touch, the screen cursor will immediately jump to a position beneath your finger tip when you touch the display screen surface.

5. Check the Read Me file for updated information. Review also the Important Product Information guide located on the Installation CD for cautions and warnings. If you have trouble installing Cintiq, see

troubleshooting

6. Next, precisely align the screen cursor with the pen tip position. See calibrating the pen display

NSTALL icon located on the CD. (When available, you can

Notes:

User-specific preferences are supported. After logging on, each user can customize their personal settings in the Wacom Tablet control panel. Switching to another user (either by logging on or fast user switching methods) will automatically load the settings for that user.

If the pen display does not respond properly or you lose cursor control, the pen display preferences may be corrupted. See managing preferences

to delete the current preference settings and return

the pen display to its factory default condition. Driver installation automatically activates the pen input functions available within Microsoft

Windows 7, Vista, and Office 2007 or later (except for Windows 7 Starter and Home Basic, and Windows Vista Home Basic). See pen and digital ink capabilities in Windows

. The Cintiq 24HD touch does not support operation on Windows Vista or XP systems. To download a new software driver (when available) from the Internet, see obtaining software

updates.

To uninstall the software driver, see uninstalling Cintiq

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GETTING TO KNOW YOUR CINTIQ

The Cintiq 24HD interactive pen display combines the benefits of a Liquid Crystal Display (LCD) with the control, comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you a direct pen-on-screen interface for your computer. Cintiq 24HD touch also supports multi-touch.

The basic components of your Cintiq include a Wacom pen tablet internally mounted behind a high quality IPS color display, the Wacom Grip Pen, and the Cintiq display stand

This manual describes how to set up customize your pen and pen display settings. To learn more, see customizing

Pen display features Pen features

and use your Cintiq. The Wacom Tablet control panel enables you to

PEN DISPLAY FEATURES

Take some time to familiarize yourself with the features and components of your Cintiq interactive pen display. Although they will appear as separate devices to your operating system, the display and tablet sensor function as an integrated output and input device. The tablet sensor reports pen coordinates, pressure, tilt, switch, eraser, and other information. If your product model also supports multi-touch, a touch sensor reports the appropriate information related to your touch actions or gestures.

• Many applications have built-in support for pen display features (such as pressure sensitivity, tilt, and rotation). Visit the Wacom web site to learn about applications that support these features. See product

information.

• For information on how best to use pen display features within a specific application, see the instructions in that application’s manuals.

Each product model within the Cintiq family has a specific feature set. Not all models or accessories are available in all regions.

PEN DISPLAY MODEL MULTI-TOUCH PEN INPUT EXPRESSKEYS TOUCH RINGS

Cintiq 24HD touch

Cintiq 24HD

You will find that icons are located near some of the topic headings in this manual. Use them to quickly identify sections that have information specific to multi-touch or pen input. Icons will not be used in sections that commonly apply to all Cintiq models. Model-specific notes may be used as necessary.

• Multi-touch is identified by this icon:

• Pen input is identified by this icon:

X XXX

XXX

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Status LED

• When using pen in active area of the pen display, lights blue when the pen tip, eraser, or side switch are pressed. Learn about

using the Grip Pen

• Lights when you touch the pen display screen. Learn about the multi-touch

experience with Cintiq.

• LED will not light unless the USB cable is plugged into an active USB port and a video signal is present.

Power LED

• Lights blue when power has been supplied to Cintiq and a video signal is present.

• Glows orange when no video signal is detected. (e.g., The computer is turned off, starting up, or has entered a power management mode in which video signals are not sent.)

ExpressKeys See pen display controls

Touch Ring mode buttons

Press to choose a Touch Ring function.

Status LEDs show the active mode.

See pen display

controls.

Hardware control buttons See pen display controls

Touch Ring See pen display

controls.

USB accessory port

FRONT VIEW, CINTIQ 24HD TOUCH

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REAR VIEW

On Screen Display (OSD) controls Use for adjusting the display

settings.

Security slot

Pen tether attachment point

One on each side.

Connection ports, DVI-I and DisplayPort

Pre-installed cables are routed to enter here.

Remove cover if access is required. See cable

replacement.

Connection ports, USB and power

Pre-installed cables are routed to enter here.

Remove cover if access is required. See cable

replacement.

Support legs See using a keyboard with Cintiq

Power switch Push to turn the pen

display on or off.

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See also front view, Cintiq 24HD touch or Cintiq 24HD. Next steps:

• Review the pen features

• If your product model supports multi-touch, learn about the multi-touch experience

• Then, if you have not already done so, move on to setting up your Cintiq

and learn about the Cintiq display stand.

with Cintiq.

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Status LED

• When using pen in active area of the pen display, lights blue when the pen tip, eraser, or side switch are pressed.

• LED will not light unless the USB cable is plugged into an active USB port and a video signal is present.

Power LED

• Lights blue when power has been supplied to Cintiq and a video signal is present.

• Glows orange when no video signal is detected. (e.g., The computer is turned off, starting up, or has entered a power management mode in which video signals are not sent.)

ExpressKeys See pen display controls

Touch Ring mode buttons

Press to choose a Touch Ring function.

Status LEDs show the active mode.

See pen display

controls.

Hardware control buttons See pen display controls

Touch Ring See pen display

controls.

USB accessory port

FRONT VIEW, CINTIQ 24HD

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PEN FEATURES

Eraser: When brought within proximity of the pen display screen, the tablet portion of the display reports the pen location. Pressure information is reported as you press down on the eraser. By default, the function is set to E

RASE.

Side switch

: Be sure the customizable side switch is in a convenient location where you can toggle it with your thumb or forefinger but not accidentally press it while using the pen.

You can use the switch whenever the pen tip is within proximity of the display screen. You do not need to touch the pen tip to the display surface.

Toggle the switch in either direction to activate the button functions. By default, the upper switch is set to D

OUBLE CLICK and the lower

switch is set to R

IGHT CLICK.

Pen tip (replaceable nib)

: The pen activates as soon as it is brought within proximity of the pen display screen. This allows you to position the screen cursor without touching the pen tip to the display screen.

When pressure is applied to the pen tip, the pen simulates a primary mouse button click. Tip click pressure can be adjusted in the Wacom Tablet control panel.

Tips:

• The pen enters proximity when the tip or eraser is brought within 5 mm (0.2 inch) of the pen display screen surface.

• To resume operations after the pen display has entered auto sleep mode, bring the pen tip within proximity or touch the pen tip on the pen display screen.

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Important:

• Use only the pen that came with your product, or a Wacom accessory pen specified for use with Cintiq. Other pens may not function properly. See available parts and accessories pen tip is specifically designed for use with the Cintiq pen display. The tips on other pens could damage the Cintiq display screen.

• When not in use, place the pen in the pen stand or lay it flat on your desk. To maintain the sensitivity of your pen, do not store it in a container where it will rest on the tip or eraser. Improper storage may damage pen tip pressure sensor(s).

. Also, the Cintiq

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Adjust the display position as needed to emulate an easel, animator’s table, or drafting table.

Adjust Cintiq to a more vertical position when a large amount of keyboard input is required. This position is also useful when presenting your work to coworkers or clients. Extend the pen display support legs to place a keyboard beneath the pen display

For a more immersive experience, position the display to overhang your desktop

Cintiq can also be used vertically upright as a display.

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USING THE CINTIQ DISPLAY STAND

The Cintiq display stand is designed to support the weight of your Cintiq interactive pen display.

• Cintiq can accommodate a variety of uses and working styles. Use the stand to adjust the working position of Cintiq so as to best meet your needs throughout the day.

• You can move or slide Cintiq to different locations on your desktop. Remember that you may need to adjust the height or incline to which you have positioned Cintiq before moving the unit.

Display stand features Display stand location Adjusting display height and incline Using a keyboard with Cintiq Cable replacement

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Incline levers One on each side. Use to adjust display height

and incline.

Release latch Frees the display support arms when in locked position.

Support the pen display with one hand and lift slightly while using your other hand to pull the latch toward you. See adjusting display height and incline

Display support arms One on each side. Movable arms create a smooth

transition when adjusting Cintiq. Locked when in vertical position.

Do not lift by the incline levers or upper portion of the display support arms. Improper operation may lead to physical injury or damage to the stand. Avoid catching your finger in the gaps of the movable portions of the stand.

Always place Cintiq securely on a level, stable desktop or other working surface. Do not allow any portion of the display stand base to protrude from the installation surface. Otherwise, Cintiq may fall and cause physical damage or personal injury.

Do not place on any unsteady surface or table. Do not place on slanted areas, unstable areas, or areas where vibration is present. Physical damage or personal injury may result if this product falls from an unsuitable surface.

Warning

Connection cables DVI-D, DisplayPort, USB, and power. See step 1:

hardware installation.

Note: Remove cover to access the DisplayPort

cable. See cable replacement

Security slot

Display stand base

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DISPLAY STAND FEATURES

Locate Cintiq on your desktop or other stable work surface. Select a level display stand location where Cintiq will not tip or fall. Take some time to familiarize yourself with the display stand components.

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Place Cintiq securely on a level, stable desktop or other working surface. Do not allow any portion of the display stand base to protrude from the installation surface. Otherwise, Cintiq may fall and cause physical damage or personal injury.

Do not place this product on any unsteady surface or table. Do not place on slanted areas, unstable areas, or areas where vibration is present. Physical damage or personal injury may result if this product falls from an unsuitable surface.

Do not place this product on any wet surface or table. Doing so may cause the pads on the base of this product to slip, allowing the product to fall.

Warning

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DISPLAY STAND LOCATION

Select a location on your desktop or other work surface that is level and stable. This product weighs approximately 29 kg (64 lbs). Any table or platform on which this product is installed must be able to support the combined weight of the Cintiq interactive pen display and Cintiq display stand.

• Before moving Cintiq, adjust the pen display height and incline locked upright, with Cintiq positioned horizontally. Place all cables on top of the stand base and ensure they do not hang free. Tripping over loose cables can cause physical damage or personal injury.

• Request assistance from another person or persons. Each person should securely grasp the lower part of a display support arm near the display stand base. With the other hand, grasp the base of the stand at the front corner. Using care, lift and carefully move this product while supporting the base of the stand.

Important: The assembly is heavy. Do not attempt to lift Cintiq by yourself. Each person should use both hands to securely grasp the product. Grasp the stand base at the corner areas to avoid any sharp edging. DO NOT lift the pen display itself, otherwise damage might occur to the LCD if it flexes during movement. Also, the pen display does not have sufficient strength to support the load of the stand hanging freely from it. Work together, and lift carefully.

• Locate Cintiq on a desktop or other working surface that is flat, clean, and free of any moisture or oily film. Taking care not to pinch your fingers, do this by first placing the rear half portion of the stand onto the table surface. Then slide the stand fully into place so that it will not tip or fall.

• When in place, use the incline levers to rotate the display back to a vertical position.

so the display stand support arms are

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Slide the display stand on your desktop. Turn from side to side.

Prepare by adjusting the display to a lowered, horizontal (flat) position.

Using a smooth motion, pull Cintiq toward you. If you feel an increase in friction, stop

pulling. Check to ensure the display stand base does not extend beyond desktop edge.

Caution

Use care when adjusting the working position. Use a smooth, horizontal motion when pulling Cintiq toward you. Do not lift the stand from the desktop. You can move the stand base to align with the edge of your desktop. DO NOT let the stand base protrude over the desktop.

If you pull too far, and as the front of the stand moves over the edge of your desktop, the friction of the base pads will increase and “lock” the stand in place. Do not pull beyond this point or past the base pads. Push the display stand back onto the working surface until the front edge of the stand base aligns with the edge of the installation surface.

Improper movement or pulling beyond the tipping point will prevent the friction lock from engaging, and could cause personal injury or damage to the pen display if it were to fall. Cintiq is heavy. Use care when moving the unit.

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After placing Cintiq in its primary location, you can shift the unit to different positions.

For those who prefer a more immersive environment, Cintiq has been designed so that you can work with the pen display overhanging your desktop.

1. Adjust height and incline

so the pen display is slightly above and overhanging the display stand edge.

2. Pull Cintiq toward you. As the front of the stand moves over the edge of your desktop, the friction of the base pads will increase.

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Readjust height and incline.

Important: Push Cintiq fully back onto desktop when done working.

Caution

When using Cintiq in a position where the display overhangs your desktop, do not push or lean against the bottom edge of the display. This could cause the stand to disengage and possibly result in personal injury or damage to the pen display if it were to fall. When you are done working, always move Cintiq fully back onto the desktop.

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3. Readjust the pen display height and incline as needed.

4. When you are done working, use the incline levers to raise the pen display and then push Cintiq back onto your desktop. Always make sure this product is fully supported by your desktop when you are not actively working with Cintiq.

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ADJUSTING DISPLAY HEIGHT AND INCLINE

You can adjust the pen display height and incline to best meet your needs throughout the day. To change incline or viewing angle

approximately the same height as the incline levers. Use your fingertips to gently squeeze or pull the incline levers toward the pen display. This will release a clutch mechanism. As you squeeze the levers, tilt the pen display to adjust the viewing angle.

• Squeeze the incline levers on both sides of the pen display at the same time. For example: squeeze both lower levers, or squeeze both upper levers.

• For a flatter incline

• For a more vertical incline

• As you tilt the pen display, the support arms may travel to follow your movements.

• Release the incline levers to lock in place.

• Pay attention to how the pen display feels as you adjust incline or viewing angle. You may find instances where it is easier to use the upper levers instead of the lower, and vice versa.

Notes:

The incline levers exhibit some natural play before the clutch mechanism engages. When tilting the display upward to a more vertical position, you may notice the stand wanting to slip

forward. Use the upper incline levers and pull Cintiq slightly toward you as you tilt the display upward.

, squeeze the lower levers and gently rotate Cintiq down to the desired position.

, face the front of the pen display and grasp it on the left and right side at

, squeeze the upper levers and gently rotate Cintiq up to the desired position.

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Warning

Use care when unlocking the support arms, and always support the pen display with one hand as you do so. The display comes down when the lock is released. DO NOT hold the support arms when releasing the lock. Improper release of the support arms from a locked position may allow the pen display to fall, and could cause personal injury or damage to the pen display.

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When repositioning Cintiq

•Use the incline levers

, face the front of the pen display and grasp it on both sides.

to adjust height and viewing angle.

• The viewing angle will change as the pen display moves through an arc created by the support arms.

• The display support arms lock in place when moved to a vertical position.

Important: The support arms lock in place ONLY when moved to a vertical position.

To unlock the support arms

1. As necessary, use the incline levers to slightly raise the lower part of the pen display so you can access the release latch.

2. Support the pen display with one hand and lift slightly

. Using your other hand, pull the release latch

toward you. This will unlock and release the support arms for movement.

3. Carefully lower the pen display until its lower edge rests on the display stand or your desktop.

Tip

: You can extend the pen display support legs to slightly raise the pen display or allow for placement

of a keyboard beneath the pen display. See using a keyboard with Cintiq

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USING A KEYBOARD WITH CINTIQ

Extend the pen display support legs to allow for placement of a keyboard or other input tools beneath the pen display.

• The support legs are located beneath the pen display, one at each lower corner. Flip out and then push up slightly on each leg until it clicks into place.

• Adjust height and incline

• Slide your keyboard or other input device into the opening beneath the pen display.

as needed. The legs should rest evenly on your desktop or work surface.

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Screw type: Phillips, flat fillister head, M3-6, black

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CABLE REPLACEMENT

The connection cables (DVI-D, DisplayPort, USB, and power) come pre-installed on your Cintiq. If using a DisplayPort connection

display stand.

1. Remove the screws (qty 4, Phillips) from the back cover of the display stand. Remove the back cover.

2. Extract the DisplayPort cable and set it within the center cable channel. Tuck the DVI-D cable into the stand for a clean appearance.

, access the DisplayPort cable by removing the back cover from the

3. Replace the back cover and secure using the original screws.

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Power

DisplayPort

DVI-D

USB

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There may be times when you will need to remove or replace a connection cable. For example:

• When using a VGA connection

, you must remove the DVI-D cable and replace it with the provided

DVI-I to VGA cable.

• When mounting Cintiq on a VESA mounting arm, and you wish to use the existing cables that come with Cintiq.

• When replacing a suspected bad cable.

To remove a cable

1. Remove the back cover of the display stand as described above.

2. Determine which cable to remove. Cable track locations are as follows:

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Screw type: Phillips, flat fillister head, M3-17, black

Important: When installing or replacing a cable, properly route the cable through the support arm pivots where the arm joins the pen display and the base of the stand. Proper routing will prevent the cable from getting caught in the pivot mechanism.

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3. Remove the screws (qty 2, Phillips) from the support arm cover which houses the cable you wish to remove.

4. Raise the display support arms to the vertical locked position. Adjust the pen display incline as needed for adequate clearance. From the rear of the pen display, unclip and lift away the cable connector covering.

5. Carefully disconnect the cable and unthread it from the support arm cable track.

6. Install or replace a cable by reversing this procedure.

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